Manager, Public Relations and Social Media
Municipal Credit Union job in New York, NY
Job Description
About MCU:
At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.
Our Mission:
To help hard-working New Yorkers build better tomorrows
Our Vision:
Be New York's most loved financial institution by helping our members build their best financial futures
Overview: The Public Relations and Social Media Manager is responsible for shaping and elevating MCU's reputation through strategic public relations, thought leadership, and social media initiatives. This leader will collaborate closely with executive management and external partners to drive impactful communication strategies that support MCU's business objectives and values.
Responsibilities:
Specific duties include, but are not limited to, the following:
Develop our yearly public relations strategy with our PR firm and execute on it. This includes our media relations planning, storyline development, and ongoing media opportunity identification.
Work with executive leadership to create an outline for 5 podcasts for the Schneps network.
Develop a thought leadership plan for MCU.
Develop a strategy for our CEO and other members of our ELT to be more publicly visible.
Prepare and manage all internal corporate communications related to though leadership, reputation and public relations materials, including analysis and maintaining an archive of PR materials.
Work with PR firm to prepare press releases for MCU and the MCU Foundation.
Oversee all social media strategy and execution including listening, creating, posting and monitoring. Develop platform-specific strategies, KPIs, and content calendars for each channel.
Manage MCU's reputation on Glassdoor and Indeed, including proactive review management and employee sentiment reporting.
Perform other related duties as requested and special projects as assigned
Requirements:
Bachelor or advanced degree in communications, journalism, public relations, marketing or related field.
10+ years of communications, public relations or social media experience. Financial services experience is preferred but not required.
Public relations experience preferred
Experience managing external PR agencies and/or content creators strongly preferred.
Ability to manage sensitive or confidential information with sound judgment.
Strong written, verbal, and digital communications skills.
Comfortable working with executive management, employees, media and the larger MCU community.
Proficiency with communication technologies and social media platforms.
Impeccable copywriting and copy-editing abilities.
Excellent verbal communication and presentation skills.
Technologically proficient.
Leadership Competencies:
Strong ability to influence without authority
Ability to navigate reputational challenges and work with executives through complex communication decisions
Proven ability to manage change
Capacity to take calculated risks and innovate
Experience in setting vision and strategy
Successful in communicating effectively
Proven ability to build and maintain relationships at all levels of the organization
Why you'll be a good fit:
Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you'll bring the following
Results - We are passionate about winning.
Agility - We proactively anticipate, respond and pivot to ensure MCU wins.
Integrity - We operate with the highest ethical standards and highest degree of honesty.
Belonging - We cultivate a culture of inclusion and teamwork.
Ownership - We take personal responsibility and hold ourselves accountable for the results.
What we can offer you:
Competitive compensation, medical and dental benefits.
401K with employer match
Flexible paid time off
Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position.
Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.
We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.
Human Resources Systems Analyst
Municipal Credit Union job in New York, NY
Job Description
About MCU:
At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.
Our Mission:
To help hard-working New Yorkers build better tomorrows
Our Vision:
Be New York's most loved financial institution by helping our members build their best financial futures
Overview: The HR Systems Analyst is responsible for supporting, maintaining, and optimizing Human Resources Information Systems (HRIS) and related applications. This role ensures HR technology platforms effectively support organizational needs, data accuracy, compliance requirements, and user experience. The HR Systems Analyst partners with HR, Payroll, IT, and business leaders to implement system enhancements, troubleshoot issues, and provide data insights that drive business decisions
Responsibilities:
Specific duties include, but are not limited to, the following:
System Administration & Support
Serve as the primary administrator for ADP WFN (Workforce Now) and other HR systems, ensuring functionality, security, and user access is properly maintained.
Troubleshoot system issues and coordinate resolution with internal stakeholders and external vendors.
Support system upgrades, patches, and testing activities.
Data Management, Reporting & Analytics
Maintain data integrity across HR systems by running audits, correcting errors, and implementing data quality controls.
Develop, generate, and analyze recurring and ad hoc HR reports and dashboards (e.g., headcount, turnover, compensation, compliance).
Partner with HR leadership to provide workforce analytics and actionable insights.
Process Improvement & Projects
Collaborate with HR and cross-functional teams to assess needs, identify opportunities, and implement process improvements enabled by technology.
Participate in HR system implementations, integrations, and enhancement projects, including gathering requirements, testing, training, and rollout support.
Document processes, procedures, and system configurations to ensure consistency and compliance.
Training & User Support
Provide end-user support, troubleshooting, and guidance for HR staff and employees.
Create and deliver training materials, job aids, and system documentation.
Compliance & Security
Ensure HR systems are configured to support compliance with federal, state, and local employment laws.
Maintain system security protocols and protect sensitive employee information in accordance with data privacy requirements.
Requirements:
3-5 years of progressive experience in HR operations, with a strong emphasis on data analysis and reporting, service delivery and leave of absence management.
Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail.
Strong analytical and reporting skills with the ability to interpret data and present findings.
Strong knowledge of HR processes including payroll, benefits, recruiting, performance management, and compliance.
Proficiency in HRIS systems (ADP Workforce Now, required).
Advanced Excel skills;
Experience with reporting tools (e.g., SQL, Tableau, Power BI) highly preferred.
Demonstrated ability to multitask and pivot quickly between tasks in a fast-paced environment.
High level of attention to detail and accuracy.
Excellent communication (written and verbal) and interpersonal skills.
Excellent problem-solving skills.
Financial services industry experience is a plus, but not required.
Technologically proficient.
Ability to manage confidential information with integrity.
Why you'll be a good fit:
Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you'll bring the following
Results - We are passionate about winning.
Agility - We proactively anticipate, respond and pivot to ensure MCU wins.
Integrity - We operate with the highest ethical standards and highest degree of honesty.
Belonging - We cultivate a culture of inclusion and teamwork.
Ownership - We take personal responsibility and hold ourselves accountable for the results.
What we can offer you:
Competitive compensation, medical and dental benefits.
401K with employer match
Flexible paid time off
Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position.
Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.
We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.
Senior Executive Assistant - Financial Lines Claims
New York, NY job
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Executive Assistant to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
As Senior Executive Assistant, you will employ your advanced skills and significant experience with attention to detail, proactivity, a positive attitude, and sophisticated stakeholder management to anticipate the needs and support day-to-day departmental operations. This will include heavy calendar management using Microsoft Outlook, booking meetings, and managing workflow to ensure timeliness of meetings, prioritizing and coordinating high volume and ever-changing schedules and priorities with minimal supervision.
* Organize and effectively prioritize daily information flow, communication, and general follow-up
* Act as primary gatekeeper: liaise with clients, internal executives, and external business contacts to establish seamless communication.
* Anticipate the needs and support day-to-day departmental operations including heavy calendar management using Microsoft Outlook, booking meetings, and managing workflow to ensure timeliness of meetings; prioritize and coordinate high volume and ever-changing schedule and priorities
* Plan and coordinate business travel arrangements, including all necessary documentation, book and manage itineraries on a regular basis.
* Compile travel and expense reports
* Take accurate messages from phone, email or verbal instructions and prepare correspondence and take planning actions; accordingly, such correspondence may be of a confidential nature.
* Coordinate all IT issues, including arranging for help desk support and systems related matters.
* Set up new or transfer hires by ensuring all systems and applications needed are up and running on a timely basis. Assist in off-boarding logistics for departing associates
* Organize team events and assist in team communication under guidance
* Prepare reports and presentations as needed
* Manage supply inventory and supply ordering as necessary.
* Ensure executive distribution and contact lists are up-to-date
What you will need to succeed
* Demonstrated Executive Assistant experience supporting senior level management and management at all levels and across various departments and groups.
* Skilled at managing complex calendars and coordinating travel arrangements internationally and domestically.
* Must be a self-starter and take initiative, highly proactive and self-disciplined.
* Excellent verbal and written communication skills.
* Proficiency in Microsoft office products - especially Outlook, OneNote PowerPoint and Excel.
* Must have strong interpersonal, organizational skills and be detail oriented.
* Maintain discretion and project professional demeanor - especially under pressure.
* Ability to think strategically to keep the executives on track.
* Tech savvy in order to problem solve.
Ready to make a bigger impact? We look forward to reviewing your application.
For positions based in New York, NY, the base salary range is $43,000-$74,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
#LI-SR1
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************.
Functional Area:
AS - Administrative Support
AIG Claims, Inc.
Auto-ApplyHead of Global Capital
New York, NY job
Reporting to the Global Treasurer, Head of Corporate Development, our Head of Global Capital is responsible for leading AIG's Global Capital team in complying with key company capital objectives. This is a highly visible role within Finance and Senior AIG Leadership that leads the development, review, and challenge of Global Capital Planning frameworks, assumptions, capital and financial forecasting and results analysis.
The role is located in our global headquarters office at 1271 Avenue of the Americas.
Responsibilities include:
* Lead insurance capital management strategy and activities, including capital optimization across U.S. statutory capital, Solvency II and other international capital frameworks; and implement tactical changes in order to address economic, regulatory and tax issues and carrying out financial, capital, and risk impact analysis
* Lead capital management process improvement for AIG's capital calculation and reporting process, including developing and implementing changes needed to improve the efficiency and timeliness of capital calculation and reporting
* Maintain capital adequacy across all insurance companies and Implement dividend distributions from insurance subsidiaries to AIG, including special distributions from balance sheet entities
* Develop and implement new AIG capital and liquidity framework which includes implementing new stress testing framework, linking insurance company capital adequacy to parent liquidity and solutions to extract excess capital
* Lead aggregation of financial and other data across the business and package the information into clear, concise, and easy-to-understand presentations to help Management and the Board stay informed and approve key decisions.
* Aggregates data across the business and packages the information into clear, concise, and easy-to-understand presentations to help senior management and the Board stay informed and approve key decisions.
Position Requirements:
* Bachelor's degree in Accounting/Finance
* Minimum 10 years' professional experience in the financial services industry and insurance capital management and analysis required;
* Proven superior analytical skills and in-depth knowledge of financial and insurance risk modeling
* Demonstrated professional success in corporate finance, treasury and / or risk management
* Strong written and verbal communication skills, along with the ability to effectively present to both small and large groups
* Must be able to multitask, have excellent organizational skills, along with problem solving
* A high level of self-initiative to deliver quality results and manage multiple work streams
* Demonstrated ability to effectively manage and develop teams
* Demonstrated ability to handle and prioritize multiple assignments, meet deadlines and work under pressure
* Track record of leading and collaborating with groups that bring diverse perspectives
* Demonstrated professionalism in handling confidential and sensitive information
For positions based in New York, the base salary range is $230,000-$290,000. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. We're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************.
Functional Area:
FA - Finance
AIG Employee Services, Inc.
Auto-ApplyActuary & Director - PCS
New York, NY job
Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.
Get to know the business
General Insurance is a leading provider of insurance products and services for commercial
and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through
a diversified, multichannel distribution network.
As an actuary at AIG, you will be challenged and encouraged to reach your greatest potential. Every day will bring new opportunities to stretch your analytical and problem-solving skills as you improve how we predict and mitigate risk. Our actuaries are on the frontlines, quantifying risk, pricing insurance and reserving losses for AIG's major regulated and rated insurance operating companies globally. Our actuaries support AIG's businesses and are responsible for technical pricing, product development analytics and performance measurement. They collaborate with Marketing, Operations and Financial Management.
About the role
We are seeking a dynamic actuary to manage and own the manage the filings review process for our High-Net-Worth Personal Lines Program. You will also be involved in ad-hoc pricing projects as it relates to strategy and remediation. This is a highly collaborative and visible role in which you will work with key stakeholders across multiple functions throughout the organization. Given the financial planning and monitoring nature of the work your work will directly influence senior leadership business decisions around portfolio growth, profitability and strategy. We are looking for someone with an entrepreneurial mindset that not only wants to further their technical skills but also their business acumen. Candidate must have skills to work within a team while contributing directly in select areas as needed. Background in pricing, reserving and reinsurance is strongly preferred. Familiarity with personal lines & homeowners is a plus.
What you need to know:
* Act as the point of contact for all filings related review work prepared by our Program Administrator's (PA) actuarial team. This will include base rate filings, form filings, and model/segmentation filings
* Review and opine on proposed methodology and template changes by the PA actuarial team
* Lead discussions regarding state indication review, including reconciliation of differing indications with the PA actuaries
* Understanding of reinsurance and how to calculate cost of reinsurance for indication/filings work
* Work with the PA to come up with remediation strategies for the products/states as needed
* Build and maintain dashboards for key KPIs as it relates to topline/production and plan loss ratio tracking
* Provide recommendations and insights on topline policy and premium drivers
* Analyze proposed growth and remediation strategies and estimate impact to top and bottom-line results
* Work with finance in providing the necessary information needed for quarterly close and P&L reports
* Establish and maintain relationships with cross function teams (UW, Finance, Ceded Re, IT) to ensure we are collecting the appropriate and necessary data to make informed decisions
* Direct process improvements weighting cost and benefit to reduce manual work efforts and improve efficiency and accuracy
What we're looking for:
The candidate should possess strong technical and business expertise with the ability to build sustainable, collaborative relationships, influence business stakeholders, and lead, motivate and gain commitment from key constituents.
Additional requirements include:
* Associate or Fellow of the Casualty Actuarial Society with 6+ years of actuarial experience in Personal Lines pricing
* Experience across multiple Personal Lines products (Auto, Home, Umbrella, Yacht, Collections)
* Experience with the Personal Lines filings process, including calls with the Departments of Insurance
* Familiarity with CAT models and the modeling process
* Experience with traditional (reinsurance) and non traditional transfer of risk vehicles.
* Ability to interact with various levels of senior management, external clients, and external actuaries
* Strong technical skills in Excel, SQL, and VBA
* Exceptional communication skills, including ability to develop and present clear and concise analysis and recommendations to senior management
* Willing and able to continuously learn and adapt in a dynamic and fast changing environment.
* Ability to dive into technical and execution level details, do hands-on work, connect the dots while thinking strategically and serve as strong thought partner of cross functional leaders
For positions based in New York, the base salary range is $159,000-$204,000, for positions based in New Jersey, the base salary range is $152,000-$196,000, for positions based in Illinois, the base salary range is $146,000-187,000. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: 2025 Benefits Summary
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to *********************.
Functional Area:
AC - Actuarial
AIG PC Global Services, Inc.
Auto-ApplyResearch Associate II - Semiconductors/Semiconductor Equipment
New York, NY job
Why Stifel
Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.
Let's talk about how you can find your place here at Stifel, where success meets success.
What You'll Be Doing
Under general supervision, responsible for providing information, data gathering, analysis, modeling, and organizational support to the senior level Research Analysts. Has mastered the foundational skills required of an Associate level 1. At this level, assumes significantly more writing and modeling responsibilities. Is responsible for developing a solid understanding of the assigned sector and can clearly state and defend the investment thesis for all stocks in the assigned sector. Must be able to handle basic question from Sales and Clients and is beginning to represent the associates in internal research presentations.
What We're Looking For
Build and maintain Excel-based financial models, including income statements, balance sheets, cash flow statements, and discounted cash flow analysis.
Formulate mathematical or simulation models of problems, relating constants and variables, restrictions, alternatives, conflicting objectives, and their numerical parameters.
Analyze information obtained from management in order to conceptualize and define operational problems.
Perform validation and testing of models to ensure adequacy; reformulate models as necessary.
Building and updating comp sheets.
Managing the databases and electronic data services (i.e. Bloomberg, FactSet, etc.)
Must be able to clearly state and defend the Analyst's investment thesis and outlook for each of the stocks under coverage.
Respond to basic questions from institutional sales and clients regarding covered companies, and industry questions and data requests.
Develop written product with modest direction from the senior level Research Analyst.
Able to evaluate basic valuation methodologies to stocks under coverage and the broader sector.
Meets the special projects demands of the senior level Research Analysts.
Uses all resources to determine and locate relevant data.
Continues to build industry knowledge.
Continues to develop external sources (management teams, suppliers, and customers). Must be able to integrate these sources in the research product. Will be assigned a small client contact list and will be responsible for meeting the needs of those clients.
Some travel by car and/or air in conjunction with local, regional and/or national travel, up to 20%.
What You'll Bring
Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Time Management - Managing one's own time and priorities to ensure the meeting of deadlines
Oral and Written Expression - The ability to communicate information and ideas in spoken or written form so that others will understand.
Economics, Accounting, Finance, and Securities Analysis - Knowledge of economic, accounting, and financial principles and practices, the financial markets, the industry, the analysis and reporting of financial data, and associated terminology.
Education & Experience
Minimum Required: Bachelor's degree
Minimum Required: 2 to 4 years of relevant industry experience and/or proven experience at the Associate I level
Licenses & Credentials
Minimum Required: None
Systems & Technology
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
Compensation Range Salary: USD $100,000.00/Yr. - USD $150,000.00/Yr.
Actual salaries may vary, and may be based on several factors, including but not limited to each candidate's qualifications, skills, and overall competencies for the position. The base salary is one component of Stifel's overall compensation package for each individual employee. Other benefits and offerings include, but not limited to, discretionary bonuses, health / dental / vision / prescription insurance offerings, Stifel Total Health Connect, flexible spending accounts, tuition & certification assistance programs, paid time off, and much, much more! To view a more comprehensive list of Stifel's current offerings, please visit **************************************** Applications are accepted until the position is filled. About Stifel
The Stifel Equity Research Group is a recognized leader with a deep and broad spectrum of coverage. Our award-winning analysts are thought leaders, many with hands-on experience in their respective industries, offering objective, in-depth analysis and timely, actionable research ideas.
Stifel is a top 10 provider of U.S. equity coverage in:
Aerospace & Defense
Consumer & Retail
Diversified Industrials
Internet & Media
Healthcare
Real Estate
Technology
Transportation
Business Services
Energy & Power
Materials
Auto-ApplyIB Associate - Diversified Industrials
New York, NY job
Why Stifel
Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.
Let's talk about how you can find your place here at Stifel, where success meets success.
What You'll Be Doing
The M&A Investment Banking Associate for the KBW Investment Banking Financial Services Group develops financial models and related valuation analysis for both public and private offerings.
What We're Looking For
Play a critical role as the project manager on teams to manage the deal process from origination to close
Develop integrated financial models and related valuation analyses
Participate in M&A, corporate finance (debt, public, and private equity) and restructuring assignments
Prepare valuations, write memorandums for M&A and private placement processes, conduct M&A analyses, and participate in due diligence and drafting sessions for public and private offerings
Mentor junior staff and target areas for their development
Work on multiple projects and transactions at any given time
What You'll Bring
Strong ability to work in an entrepreneurial culture
Ability to manage, from start to finish, financing and M&A transactions
Excellent analytical, modeling, and client management skills
Exercises good judgment in assessing risks and rewards of new business opportunities
Education & Experience
Minimum Required: Bachelor's degree in Finance or related field
Minimum Required: 3-5 years post-undergraduate work experience in investment banking or a related field
Licenses & Credentials
Minimum Required: None
Systems & Technology
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
Compensation Range Salary: USD $175,000.00/Yr. - USD $225,000.00/Yr.
Actual salaries may vary, and may be based on several factors, including but not limited to each candidate's qualifications, skills, and overall competencies for the position. The base salary is one component of Stifel's overall compensation package for each individual employee. Other benefits and offerings include, but not limited to, discretionary bonuses, health / dental / vision / prescription insurance offerings, Stifel Total Health Connect, flexible spending accounts, tuition & certification assistance programs, paid time off, and much, much more! To view a more comprehensive list of Stifel's current offerings, please visit **************************************** Applications are accepted until the position is filled. About Stifel
At its core, the Stifel story is a journey of growth and optimism for the future. In our more than 125-year history, Stifel has evolved from a St. Louis-based brokerage house and is now a full-service investment bank, offering securities brokerage, trading, research, underwriting and corporate advisory services globally. Our expertise spans sectors and products in both public and private markets. We are driven by relationships, not transactions, and are committed to earning long-term trust from our clients.
Our investment banking division provides a broad range of industry-leading services to its clients, including merger and acquisition advisory services, debt and equity financings, balance sheet restructuring, and mutual thrift & insurance company conversions. The combination of a full-service product offering and more than 600 bankers' deep domain and product expertise allows us to provide solutions that meet the evolving needs of our clients.
Stifel's success is rooted in the power of our people and platform. We provide our employees an entrepreneurial environment that rewards collaboration and hard work. We are looking to engage with and hire talented candidates from all backgrounds - specifically, those who have the desire to expand their skills and realize ambitious goals. We are committed to a workplace that reflects the clients we serve and the communities where we live and work.
Auto-ApplyConsumer Lending Titles Processor
Bethpage, NY job
It Starts With Our Employees FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work. What You'll Do The Consumer Lending Titles Processor, a key member of the Consumer Servicing team, is responsible for ensuring a smooth and efficient end-to-end title process for vehicle loans and leases. This role involves processing paid-in-full reports, handling title rejections, managing incoming loan packages and perfected titles, and preparing member title documents. In addition to administrative duties, the position supports both inbound and outbound member and vendor service calls.
Core Contributions
* Perform inventory of new titles to ensure they are complete and accurate with proper owner and lienholder information.
* Manage daily processing of paid-in-full reports to ensure timely and appropriate title and lien releases.
* Review daily file audits and complete follow-up tasks to resolve issues and support lien perfection, which may include interacting with DMV, dealers and vendors.
* Resolve incoming inquiries and escalation issues courteously and professionally via phone and electronic communication.
* Prepare all documentation for lease buyout packages and provide to members. Guide members through the title transfer process for lease buyouts.
* Collaborate with cross-functional teams to deliver exceptional service to members, vendors, and dealers by ensuring the prompt release of titles and liens.
* Support additional projects and responsibilities as assigned by management, such as testing system enhancements and updating standard operating procedures (SOP's).
Assets You Will Bring
* High School Diploma or GED.
* 2 years of experience focused on auto title processing.
* Proficient in Excel and Word.
* Strong analytical and problem-solving skills.
* Excellent communication and people skills.
* Proficient in Velocity, DNA and ARCos systems.
* Experienced in work with dealerships and third-party vendors.
The estimated salary for this role is $25.72-$ 30.22 per hour. (FourLeaf Federal Credit Union provides a range of benefits with various enrollment periods, including medical, dental, and vision coverage, a 401K plan with employer match, reimbursement programs, wellness programs, and an annual performance-based bonus.)
What Sets Us Apart?
Along with a comprehensive benefit package, we offer:
* Competitive 401k
* Tuition reimbursement
* Flexible work options
* Volunteer opportunities
* Water Cooler Chats with executive teammates
* Clubs & Sports
* Food truck days
….and more!
Who is FourLeaf?
FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child's first savings account, FourLeaf is here to help you reach your financial goals.
We are proud to be an award-winning place to work! Some of our recent recognitions include Certified Great Place to Work 2024-2025, America's Greatest Midsize Workplaces 2025, Quantum Workplace Employee Voice Award 2024, and Fortune's Best Workplaces in Financial Services & Insurance 2024.
As a credit union, our vision is to enrich the lives of our members, employees, and communities. Since 2002, we have been an integral community partner through our charitable giving and community development programs in New York and beyond.
Sterile Processing Tech - Supervisor
Bethpage, NY job
GetMed Staffing is searching for a strong Sterile Processing Supervisor to assist our traveler-friendly client. A minimum of 1-2 years of experience is required.
Traveling with GetMed Staffing offers the unique opportunity to gain diverse experiences, both personally and professionally. Gain experience that matters.
IB Associate - Technology
New York, NY job
Why Stifel
Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.
Let's talk about how you can find your place here at Stifel, where success meets success.
What You'll Be Doing
The M&A Investment Banking Associate for the KBW Investment Banking Financial Services Group develops financial models and related valuation analysis for both public and private offerings.
What We're Looking For
Play a critical role as the project manager on teams to manage the deal process from origination to close
Develop integrated financial models and related valuation analyses
Participate in M&A, corporate finance (debt, public, and private equity) and restructuring assignments
Prepare valuations, write memorandums for M&A and private placement processes, conduct M&A analyses, and participate in due diligence and drafting sessions for public and private offerings
Mentor junior staff and target areas for their development
Work on multiple projects and transactions at any given time
What You'll Bring
Strong ability to work in an entrepreneurial culture
Ability to manage, from start to finish, financing and M&A transactions
Excellent analytical, modeling, and client management skills
Exercises good judgment in assessing risks and rewards of new business opportunities
Education & Experience
Minimum Required: Bachelor's degree in Finance or related field
Minimum Required: 3-5 years post-undergraduate work experience in investment banking or a related field
Licenses & Credentials
Minimum Required: None
Systems & Technology
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
Compensation Range Salary: USD $175,000.00/Yr. - USD $225,000.00/Yr.
Actual salaries may vary, and may be based on several factors, including but not limited to each candidate's qualifications, skills, and overall competencies for the position. The base salary is one component of Stifel's overall compensation package for each individual employee. Other benefits and offerings include, but not limited to, discretionary bonuses, health / dental / vision / prescription insurance offerings, Stifel Total Health Connect, flexible spending accounts, tuition & certification assistance programs, paid time off, and much, much more! To view a more comprehensive list of Stifel's current offerings, please visit **************************************** Applications are accepted until the position is filled. About Stifel
Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.
While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success.
At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.
Stifel is an Equal Opportunity Employer.
Auto-ApplyFull Time Teller - Chelsea
New York, NY job
It Starts With Our Employees FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work. What You'll Do The Teller contributes to the success of the branch by delivering exceptional member experiences while processing transactions and fostering long-lasting relationships. Responsible for processing all financial transactions with accuracy and efficiency. The expectation is to build member relationships with the ability to share product knowledge solutions, identify member needs to identify beneficial FourLeaf products and services and refer members to the platform or business partners when an additional opportunity is identified. Monday to Saturday availability required.
Core Contributions
* Operations:
* Effectively process financial transactions by utilizing FourLeaf systems in accordance with established policies and procedures. This includes but is not limited to deposits, withdrawals, payment, issuing bank checks, money orders, gift cards and process Speed Deposit and Night Drop transactions, if applicable.
* Make sound decisions that adhere to all policies, procedures, and regulatory banking requirements. i.e. making determinations for check holds while adhering to funds availability policy.
* Identify red flags based on risk guidelines and refer escalations to supervisors when necessary.
* Manage teller line and drive-up traffic to limit waiting times.
* Member Experience:
* Provide exceptional member experiences by cultivating relationships.
* Identify member needs and recommend beneficial products and services.
* Refer members to the platform or business partners to further assist the member with their banking needs.
* Engage with members as they enter the branch by welcoming them.
* Assist with lobby management by checking in with members waiting for platform services.
* Process requests that can be managed at the teller line. Ex: printing of debit cards, submitting fraud claims and disputes, etc.
* Compliance:
* Support the branch by participating in opening/closing procedures, daily reports, audit tasks and dual control.
* Maintain controls, reconciliations and reports as needed or required. This includes, but is not limited to verifying currency, balancing individual cash box/cash recyclers (TCR), daily reports, CTR's, SAR's.
* Stay abreast and adhere to policies, procedures, and banking regulations.
* Identify and handle existing, emerging risks and fraud trends to minimize exposure to members and FourLeaf.
* Comply with all aspects of Bank Secrecy Act, Anti-Money Laundering, Office of Foreign Asset Control.
* Strategy:
* Participate in the overall success of the individual, branch, Retail Banking and organizational goals by meeting or exceeding assigned performance goals and metrics.
Assets You Will Bring
* High School Diploma or GED.
* 1-4 years of customer service and cash handling experience.
* PC, Windows, and internet proficiency.
* Detail oriented, strong organizational skills, superior member service, excellent communication, and time management.
The expected salary for this role is $20 per hour. (FourLeaf Federal Credit Union provides a range of benefits with various enrollment periods, including medical, dental, and vision coverage, a 401K plan with employer match, reimbursement programs, wellness programs, and an annual performance-based bonus.)
What Sets Us Apart?
Along with a comprehensive benefit package, we offer:
* Competitive 401k
* Tuition reimbursement
* Flexible work options
* Volunteer opportunities
* Water Cooler Chats with executive teammates
* Clubs & Sports
* Food truck days
….and more!
Who is FourLeaf?
FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child's first savings account, FourLeaf is here to help you reach your financial goals.
We are proud to be an award-winning place to work! Some of our recent recognitions include Certified Great Place to Work 2024-2025, America's Greatest Midsize Workplaces 2025, Quantum Workplace Employee Voice Award 2024, and Fortune's Best Workplaces in Financial Services & Insurance 2024.
As a credit union, our vision is to enrich the lives of our members, employees, and communities. Since 2002, we have been an integral community partner through our charitable giving and community development programs in New York and beyond.
2027 Eaton Partners Private Capital Advisory Summer Analyst - New York
New York, NY job
Why Stifel
Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.
Let's talk about how you can find your place here at Stifel, where success meets success.
What You'll Be Doing
Eaton Partners' 10-Week Summer Analyst Program provides undergraduates with a hands-on introduction to the role of an Analyst within Private Capital Advisory (“PCA”). Summer Analysts at Eaton Partners will develop the skills necessary to carry them through to the next level of their careers.
Eaton's Private Capital Advisory platform is a leading advisor to private market investors seeking liquidity solutions through secondary transactions (GP-led and LP-led), direct equity and co-investment fundraises and GP-stakes. The team advises on a wide range of transaction structures including continuation vehicles, strip-sales, tender offers, annex funds, and others. PCA partners and collaborates with both the Eaton primary fundraising professionals as well as the Stifel industry and financial sponsors' coverage teams to provide superior outcomes to our clients. The Summer Analyst Program provides students with a hands-on introduction where you will work alongside our deal team professionals, from the Analyst through the Managing Director levels, and will gain significant exposure to this career.
The Summer Analyst internship program is designed to provide an opportunity for career exploration and to enhance the development of students' potential. The program is structured to provide each Summer Analyst with the support needed for a successful summer, beginning with a robust training program. There is also a formal mentorship program, social networking events, mid and end of summer reviews, and significant learning opportunities outside of your day-to-day projects.
What We're Looking For
Summer Analyst candidates should possess a keen interest in private markets, outstanding academic records, and a commitment to extracurricular endeavors. The ideal candidate will possess the following:
Contributing to the day-to-day project management of transactions
Supporting senior bankers with the creation of marketing materials and pitch books
Conducting industry research and building out industry databases
Performing in-depth quantitative financial analyses and modelling for the client (sponsor/fund) and portfolio (assets)
Contributing to team meetings and discussions
Building reports and logging information in Salesforce
What You'll Bring
Ability to manage multiple competing priorities and thrive in a fast-paced and challenging environment
Excellent quantitative, interpretive, and analytical skills
Demonstrated leadership and disciplined work ethic
Excellent verbal and written communication skills
Significant exposure to finance and accounting
Ability to thrive in a dynamic, collaborative work environment with strong interpersonal skills
Superior attention to detail
Experience with financial modeling and analysis preferred
Well-rounded set of interests and involvement in extra-curricular activities beyond academics. Strong candidates will also demonstrate leadership abilities through their involvement in these endeavors.
What's Next
Once your application has been received, it will be reviewed by a recruiter to determine if certain application requirements are met. If you are invited to the next step of the process, you'll receive an email invitation to complete a first-round video interview powered by HireVue. Please monitor your spam folder, as the email may get caught in spam filters. Completion of the HireVue video interview is required - your application will not be considered for further review until it has been completed. Following the review of first-round interviews, candidates will be informed of their application status regarding a final round Super Day interview.
Investment banking offers are extended on a rolling basis. We strongly encourage that you apply and complete any next step actions at your earliest ability.
Posting End Date: All applications must be received by December 14, 2025 at 11:55pm ET to be considered.
Stifel offers several Investment Banking Summer Analyst opportunities in a variety of office locations. Students interested in multiple locations under Stifel and Stifel's branded partners (KBW and Eaton Partners) are permitted to apply to no more than 3 Investment Banking opportunities.
Education & Experience
Pursuing an undergraduate degree with an anticipated graduation date between December 2027 - May 2028
Minimum GPA of 3.5 or above
Resume must include expected graduation month/year and GPA
Resume must be submitted in PDF format.
Authorization to work in the U.S.
Systems & Technology
Proficiency in Excel and PowerPoint
Compensation Range Salary: USD $110,000.00/Yr. - USD $110,000.00/Yr.
Actual salaries may vary, and may be based on several factors, including but not limited to each candidate's qualifications, skills, and overall competencies for the position. The base salary is one component of Stifel's overall compensation package for each individual employee. Other benefits and offerings include, but not limited to, discretionary bonuses, health / dental / vision / prescription insurance offerings, Stifel Total Health Connect, flexible spending accounts, tuition & certification assistance programs, paid time off, and much, much more! To view a more comprehensive list of Stifel's current offerings, please visit **************************************** Applications are accepted until the position is filled. About Stifel
Eaton Partners, a Stifel Company, is one of the oldest, largest and most experienced fund placement agents in the world. The firm's purpose is to raise institutional capital for investment managers across a full range of alternative strategies - private equity, real assets, real estate and hedge funds/liquid products. In addition, Eaton has a dedicated team focusing on general product advisory, secondaries, and directs. Eaton Partners has participated in raising over $130 billion of institutional capital across more than 175 highly differentiated investment funds. Eaton Partners was acquired by Stifel in January 2016.
With over 65 employees in ten offices worldwide, Eaton's reach is extensive and our dedication to capital raising is unparalleled. The team has strong, long-held relationships with over 4,000 of the largest, most active institutional investors in the US, Europe and Asia Pacific. Eaton's investor network has a desire to invest substantial capital, with the average commitment of $50 million.
Eaton's deep sector knowledge and unrivaled insight into the private fund market across several asset classes allows the team to raise capital efficiently and effectively. Eaton thrives on working alongside the most innovative funds and consistently partners with the highest-quality fund managers.
Auto-ApplyManager, HR Operations
Municipal Credit Union job in New York, NY
Job DescriptionAbout MCU:
At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.
Our Mission:
To help hard-working New Yorkers build better tomorrows
Our Vision:
Be New York's most loved financial institution by helping our members build their best financial futures
Overview: The HR Operations Manager supports senior HR leadership in the design and implementation of all comprehensive Total Rewards initiatives as well as oversees the daily management of MCU's compensation and benefits programs, HRIS and Payroll to ensure alignment with organizational objectives. This position is instrumental in ensuring that employees are rewarded competitively, supported, motivated, and engaged, contributing to the organization's overall success.
Responsibilities:
Specific duties include, but are not limited to, the following:
Lead the development, execution, administration and support of compensation programs (incentive and bonus plans, benchmarking activities, salary survey management, annual merit process, etc.). Monitor the effectiveness of existing compensation practices and recommend changes that are cost-effective and consistent with compensation trends and objectives.
Support the development and execution of the company's benefits strategy including management of health and welfare, retirement and leave of absence plans; partner with broker to develop programs that are cost effective and support organizational goals.
Oversee processing and management of multi-jurisdiction payroll function in Workforce Now in partnership with Finance and ADP.
Create and implement a robust reporting and analytics strategy through data governance and the creation of automated dashboards.
Utilize data and metrics to assess the effectiveness of compensation and benefits programs, making data-driven recommendations for improvement.
Ensure compliance with federal, state and local compensation laws and regulations.
Manage vendor relationships; review vendor results to ensure efficiency, consistency with MCU's goal, policies and procedures.
Collaborate with HR to integrate compensation and benefits with performance management, ensuring alignment with organizational goals.
Analyze the results of the engagement survey, highlighting actionable insights to ensure the retention and satisfaction of employees.
Maintain all HR Operations-related processes and procedures to ensure accurate and current documentation.
Responsible for regular and predicable attendance including punctuality.
Perform other related duties as requested and special projects as assigned
Requirements:
Bachelor's degree in Human Resources, Business Administration or related field preferred.
Minimum 7years management of the Total Rewards function with comprehensive knowledge of compensation and benefit programs.
Expert knowledge of the ADP Workforce Now HRIS system
Strong knowledge of federal and state laws and regulations regarding compensation practices
SHRM-CP, SHRM-SCP or PHR, SPHR preferred or achieved within six months of hire.
In-depth knowledge of compensation principles, benefits administration, and HR best practices.
Certified Compensation Professional (CCP) or similar certification a plus.
Experience designing people analytic dashboards preferred.
Experience with Microsoft Power BI preferred.
Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail.
Leadership Competencies:
Proven ability to manage change
Capacity to take calculated risks and innovate
Experience in setting vision and strategy
Lead by example and encourage team in developing adaptability
Successful in communicating effectively
Prioritizes developing others
Thinking that values diversity and difference
Proven ability to build and maintain relationships at all levels of the organization
Skilled at managing effective teams and work groups that default to action, are accountable, and take ownership of work
Why you'll be a good fit:
Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you'll bring the following
Results - We are passionate about winning.
Agility - We proactively anticipate, respond and pivot to ensure MCU wins.
Integrity - We operate with the highest ethical standards and highest degree of honesty.
Belonging - We cultivate a culture of inclusion and teamwork.
Ownership - We take personal responsibility and hold ourselves accountable for the results.
What we can offer you:
Competitive compensation, medical and dental benefits.
401K with employer match
Flexible paid time off
Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position.
Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.
We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.
Manager, Asset Recovery
Municipal Credit Union job in New York, NY
Job Description
About MCU:
At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.
Our Mission:
To help hard-working New Yorkers build better tomorrows
Our Vision:
Be New York's most loved financial institution by helping our members build their best financial futures
Overview: The Asset Recovery Manager is responsible for overseeing all aspects of charge-off management, recoveries, and bankruptcy recoveries to optimize financial performance and mitigate losses. This role will focus on thought leadership by leveraging data-driven strategies, industry best practices, and cutting-edge recovery techniques. The ideal candidate is a visionary leader who can drive continuous improvement, enhance member engagement, and maximize recoveries while maintaining compliance with regulatory standards.
Responsibilities:
Specific duties include, but are not limited to, the following:
Develop and implement innovative recovery strategies that drive financial results and optimize recoveries.
Serve as a subject matter expert in asset recovery, identifying emerging industry trends and recommending best practices.
Optimize internal workflows to enhance efficiency and reduce financial losses related to repossession and collateral disposition.
Stay ahead of industry trends, regulatory changes, and best practices to continuously refine charge off and recovery operations.
Oversee the charge-off process, ensuring timely and accurate reporting.
Implement effective post-charge-off recovery strategies, including legal actions, collection agency partnerships, and internal recovery efforts.
Optimize the use of technology and analytics to improve recovery rates and reduce losses.
Lead the bankruptcy recovery process, ensuring compliance with federal and state regulations.
Work closely with legal counsel and third-party agencies to maximize recoveries from bankruptcy cases.
Maintain accurate records and reporting related to bankrupt accounts.
Develop and track key performance indicators (KPIs) to measure effectiveness and drive continuous improvement.
Ensure compliance with federal, state, and industry regulations, including FDCPA, CFPB, and bankruptcy laws.
Train and develop team members, fostering a high-performance culture focused on results and member-centric solutions.
Perform other related duties as requested and special projects as assigned
Qualifications:
5+ years of experience in asset recovery, charge-offs, and bankruptcy recovery within a financial institution.
Proven leadership experience with a track record of driving measurable financial results.
Strong understanding of bankruptcy laws, charge-off regulations, and recovery best practices.
Experience leveraging data analytics, AI, or technology-driven solutions to optimize recoveries.
Ability to influence and drive change at an organizational level.
Exceptional communication, negotiation, and problem-solving skills.
Bachelor's degree in finance, business, or a related field preferred.
Leadership Competencies:
Proven ability to manage change
Capacity to take calculated risks and innovate
Experience in setting vision and strategy
Lead by example and encourage team in developing adaptability
Successful in communicating effectively
Prioritizes developing others
Thinking that values diversity and difference
Proven ability to build and maintain relationships at all levels of the organization
Skilled at managing effective teams and work groups that default to action, are accountable, and take ownership of work
Why you'll be a good fit:
Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you'll bring the following
Results - We are passionate about winning.
Agility - We proactively anticipate, respond and pivot to ensure MCU wins.
Integrity - We operate with the highest ethical standards and highest degree of honesty.
Belonging - We cultivate a culture of inclusion and teamwork.
Ownership - We take personal responsibility and hold ourselves accountable for the results.
.
What we can offer you:
Competitive compensation, medical and dental benefits.
401K with employer match
Flexible paid time off
Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position.
Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.
We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.
Fraud Analyst
Municipal Credit Union job in New York, NY
Job Description
About MCU:
At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.
Our Mission:
To help hard-working New Yorkers build better tomorrows
Our Vision:
Be New York's most loved financial institution by helping our members build their best financial futures
Overview: The Fraud Analyst is responsible for continuously working towards preventing and mitigating losses to ensure the highest level of loss avoidance and reduction. Act independently with great latitude and is a primary liaison for the department with other channels/departments relating to internal needs/assistance. Work with the VP, Financial Crimes & Intelligence and Risk Management Team to improve investigations, analyses and identifying control and procedural issues.
Responsibilities:
Specific duties include, but are not limited to, the following:
• Review and critically analyze alerts and information from various systems pertaining to financial crimes that include, but are not limited to: Bank Fraud, Check Fraud, Counterfeits, Alterations, Forged Endorsement, Forged Maker, Kitting, New Account Fraud, Loan Fraud, Identity Theft, Returned Deposited Items, ACH Fraud, Wire Fraud, ATM Fraud, Unjust Enrichments, Internal Investigations, Inquiry cases and Other Losses for disposition and escalation.
• Perform investigative practices to include but not limited to: complying with regulatory requirements, conduct interviews, compile documentation and evidence, and develop initial investigative reports in the case management system for further investigation by the appropriate fraud investigator(s)
• Contact members and/or branch personnel regarding fraud claims
• Identify new and emerging fraud trends and patterns and report findings to the Investigations Manager
• Develop, recommend and deploy counter measures and analyze impact for FCI regarding omni-channel fraud
• Proactively seek to improve efficiency, reduce and mitigate losses
• Research, evaluate and identify control deficiencies/violations that contribute to the fraud, and make recommendations to Investigations Manager to enhance controls
• Ensure quality, uniformity and compliance with regulations throughout the MCU footprint and adhere to standard operating procedures for the Financial Crimes & Intelligence
• Work collaboratively with other departments to recommend solutions that impact performance, risk, losses and threats to the organization
• Be a valuable contributor to influence operational best practices within FCI
• Perform other duties as requested and special projects as assigned
Requirements:
• Bachelor or Associate degree in Criminal Justice, Business, or Accounting, related field or work experience required
• Minimum of 3 years of fraud analysis and investigation experience in the financial industry
• Omni- channel experience to include but not limited to ACH, Wire, Check Fraud, Identity Theft, etc.
• Industry recognized certifications, (I.e. - CFE, is a plus but not required)
• Basic knowledge and understanding of Federal/State/Local criminal statutes, bank regulatory, and compliance
• Flexible hours as required
• The ability to maintain confidential information
• Proven initiative to be a self-starter and proactive approach
• Professional appearance demeanor
• Must be able to demonstrate a team mentality
• Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail
• Technologically proficient
• Proficiency in Verafin Monitoring/Case Management (preferred)
Why you'll be a good fit:
Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you'll bring the following
Results - We are passionate about winning.
Agility - We proactively anticipate, respond and pivot to ensure MCU wins.
Integrity - We operate with the highest ethical standards and highest degree of honesty.
Belonging - We cultivate a culture of inclusion and teamwork.
Ownership - We take personal responsibility and hold ourselves accountable for the results.
What we can offer you:
Competitive compensation, medical and dental benefits.
401K with employer match
Flexible paid time off
Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position.
Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.
We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.
Member Value Personal Banker - Hempstead
Hempstead, NY job
It Starts With Our Employees FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work. What You'll Do The Member Value Personal Banker contributes to the success of the branch by identifying and executing on ways to deepen and grow member relationships with FourLeaf through proactive effort. The requirement is to always keep the members' best interests as the primary goal while ensuring to match FourLeaf products and services in ways to enrich the lives of our members and provide them with maximum value. This is a revenue producing role which has a variable pay component tied to goal attainment. This position is critical in the success of the branch to grow deposit and loan share within their market. MVPB's will be accountable for goals in accordance with the performance management process for this position. They will be responsible to make sound recommendations for products and services that benefits the members and to process financial transactions with accuracy and efficiency.
Core Contributions
* Sales
* Proactively outreach to members and prospects to meet sales goals through consultative needs discovery process focused on helping provide products and services that enrich the lives of FourLeaf members.
* Meet deposit unit and dollar sales goals.
* Execute on defined proactive activities to assist in the growth of membership and balances with both loans and deposits.
* Partner with assigned FourLeaf Financial Group Advisor to set appointments for members to assist them with the investment needs.
* Work with Business Banking team to develop opportunities with prospects and members to expand and acquire new business relationships.
* Actively uncover opportunities for auto, home equity, business and residential loans.
* Cross sell appropriate products and services to FourLeaf members and prospects such as direct deposit, credit and debit cards, online and mobile banking etc.
* Be accountable for meeting monthly, quarterly and annual sales goals.
* Operations
* Effectively process transactions by utilizing FourLeaf systems in accordance with established policies and procedures. This encompasses account openings and maintenance of consumer, business, and fiduciary accounts such as Estate, Trust, Guardianships, and IRA's, Notary if applicable among others.
* Assesses and identifies the best possible lending product for members. Responsible for understanding product's features and benefits and submitting applications, completing disbursements, maintenance, and closings for all loan products including Home Equity Products.
* Performs all financial transactions including teller transactions including processing Speed Deposit and Night Drop transactions, if applicable.
* Make sound decisions that adhere to all policies, procedures, and regulatory banking requirements. Ex: making determinations for check holds while adhering to funds availability policy.
* Identify red flags based on risk guidelines and refer escalations to supervisors when necessary.
* Member Experience
* Be a trusted advisor utilizing a consultative sales approach to assist with growing the branch market.
* Make sound recommendations for products and services that benefit the members. This includes referring members to business partners to further expand member relationships.
* Provide exceptional member experiences by cultivating relationships, identifying member needs, analyzing/researching account/loan data and resolving issues.
* Maintains high member satisfaction that aligns to FourLeaf's expectations including professionalism, accuracy, and timely follow up with members.
* Ability to communicate with members to share knowledge and information such as marketing promotions and services provided by business partners.
* Educating and assisting members with technology and self-service options to enhance the omnichannel experience that meets their banking needs.
* Contribute to lobby management by welcoming members, checking in members waiting for platform services, and at times.
* Compliance
* Supports the branch by participating in opening/closing procedures, daily reports, audit tasks and dual control.
* Maintain controls, reconciliations and reports as needed or required. This includes, but is not limited to verifying currency, balancing individual cash box/cash recyclers (TCR), daily reports, CTR's, SAR's.
* Stays abreast and adheres to policies, procedures, and banking regulations.
* Identifies emerging risks and fraud trends to minimize exposure to members and FourLeaf.
* Complies with all aspects of Bank Secrecy Act, Anti-Money Laundering, Office of Foreign Asset Control.
* Strategy
* Participate in the overall success of the individual, branch, region, Retail Banking, and organizational goals by meeting or exceeding assigned performance goals and metrics.
* Continually enhance sales conversations to obtain member relationships to drive deposits and loans.
Assets You Will Bring
* High School Diploma or GED.
* 2+ years of demonstrated sales and service success.
* NYS Notary Public License.
* NMLS License.
* PC, Windows, and Internet proficient.
* Proven ability to meet sales goals, detail oriented, strong organizational skills, superior member service, excellent communication, and time management.
The estimated salary for this role is $28.85 per hour plus commission. (FourLeaf Federal Credit Union provides a range of benefits with various enrollment periods, including medical, dental, and vision coverage, a 401K plan with employer match, reimbursement programs, wellness programs, and an annual performance-based bonus.)
What Sets Us Apart?
Along with a comprehensive benefit package, we offer:
* Competitive 401k
* Tuition reimbursement
* Flexible work options
* Volunteer opportunities
* Water Cooler Chats with executive teammates
* Clubs & Sports
* Food truck days
….and more!
Who is FourLeaf?
FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child's first savings account, FourLeaf is here to help you reach your financial goals.
We are proud to be an award-winning place to work! Some of our recent recognitions include Certified Great Place to Work 2024-2025, America's Greatest Midsize Workplaces 2025, Quantum Workplace Employee Voice Award 2024, and Fortune's Best Workplaces in Financial Services & Insurance 2024.
As a credit union, our vision is to enrich the lives of our members, employees, and communities. Since 2002, we have been an integral community partner through our charitable giving and community development programs in New York and beyond.
IT Technician II - Endpoint
New York, NY job
Why Stifel
Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.
Let's talk about how you can find your place here at Stifel, where success meets success.
What You'll Be Doing
An IT Technician II is responsible for maintaining computer systems and other technologies within Stifel. Their duties include working with other IT Technicians to install hardware troubleshoot computer issues, respond to IT questions from other associates.
What We're Looking For
• Install and resolve technical issues with user PCs, laptops, tablets, printers, scanners, and mobile devices
• Assisting customers and staff with hardware and software challenges
• Escalates issues to appropriate support member/team when necessary
• Provides set up equipment for employee use
• Provide installation of cables, operating systems, or appropriate software
• Maintain records of tickets and daily data communication transactions
• Maintains working components through repair or replacement
• Ability and means to travel; Occasional night and weekend work required as well as overnight travel (up to 15%)
What You'll Bring
• Strong Problem-solving skills
• Strong critical thinking skills
• Ability to listen and understand basic system issues and work towards a solution
• Ability to effectively communicate with all levels of associates
• Ability to understand key objectives and prioritize tasks
Education & Experience
• Minimum Required: High School Diploma or equivalent
• Minimum 2-4 years technical experience
Licenses & Credentials
• Minimum Required: None
Systems & Technology
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
• Proficient in Windows and Mac.
#LI-DL1
Compensation Range Salary: USD $65,000.00/Yr. - USD $75,000.00/Yr.
Actual salaries may vary, and may be based on several factors, including but not limited to each candidate's qualifications, skills, and overall competencies for the position. The base salary is one component of Stifel's overall compensation package for each individual employee. Other benefits and offerings include, but not limited to, discretionary bonuses, health / dental / vision / prescription insurance offerings, Stifel Total Health Connect, flexible spending accounts, tuition & certification assistance programs, paid time off, and much, much more! To view a more comprehensive list of Stifel's current offerings, please visit **************************************** Applications are accepted until the position is filled. About Stifel
Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.
While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success.
At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.
Stifel is an Equal Opportunity Employer.
Auto-ApplyPart-Time Member Service Representative
Municipal Credit Union job in Elmont, NY
Job Description
About MCU
At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.
Our Mission:
To help hard-working New Yorkers build better tomorrows
Our Vision:
Be New York's most loved financial institution by helping our members build their best financial futures
Overview: The Member Service Representative is responsible to provide excellent service to members by exploring member needs and explaining products and services with the ability to serve a member with any request, including new accounts needs, maintenance on accounts, loan applications and/or teller transactions. Through needs based assessment provide and offer additional products and services while creating a premier member experience. Operate within a high volume branch environment to perform a range of duties. Support members with anything from simple servicing requests to more complex requests that require critical thinking and decision-making skills with a high degree of accuracy and in accordance within MCU policies and procedures. The Member Service Representative will work collaboratively with your branch management team and teammates to deliver outstanding outcomes for every member's interaction. The Member Service Representative must have an understanding of MCU products and services and can respond to a range of member issues or inquiries in a friendly, courteous, and cooperative manner. The Member Service Representative is expected to work well with others and maintain courteous and professional communications with teammates, members and be open to coaching and guidance.
Responsibilities:
Specific duties include, but are not limited to, the following:
Ensure excellent member service; every member, every transaction, every time.
Conduct member interviews to uncover the needs of members to better help improve their overall financial situation.
Process the opening and overall onboarding of new members.
Perform account maintenance, changes, servicing, etc. on existing accounts.
Ensure proper documentation and signatures are obtained for all member interactions to stay in compliance with rules and regulations as well as MCU policy and procedures.
Process loan applications, collecting all necessary documentation and adhering to underwriting requirements to prepare for loan booking.
Ensure fully complete loan applications for those loans that will be underwritten by centralized underwriting; ensure all data is properly documented the first time for the most efficient experience.
Cross-sell additional products and services to best-fit member need(s).
Effectively manage new account and loan pipeline with proper follow-up for members in order to close effectively and efficiently.
Meet / exceed sales goals for all key metrics of branch growth including but not exclusively new members, new checking accounts, and new loan bookings.
Demonstrate professionalism and empathy during member interactions.
Assist branch team members in driving referrals for new accounts and loans.
May perform outbound calls including service lists, lead lists, referral follow-up, etc. in order to meet / exceed sales and service goals.
May be assigned online loan applications to complete; follow up with the members and ensure an effective and efficient closing.
Maintain comprehensive knowledge of MCU products and services.
Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs environment.
Back up teller line as needed.
Assist in management of lobby member flow to ensure members move through the branch environment in the most efficient and effective manner.
Participate in the opening and closing of the branch
Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance
Assist with community engagement outreach programs
Maintain the highest level of confidentiality and discretion of member's and their financial information
Perform other duties as required
Travel as required
Perform other duties as requested and special projects as assigned.
Member service skills
Research and problem-solving skills
Ability to multi-task; good time management skills
Requirements:
Retail banking experience is a plus
High school diploma or the equivalent required.
Previous branch experience preferred, including sales and service
Availability to work overtime and Saturdays as required
Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail.
Interpersonal, oral and written communication skills
Highly ethical.
Proficiency in Microsoft Office Suite
Technologically proficient.
Why you'll be a good fit:
Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you'll bring the following
Results - We are passionate about winning.
Agility - We proactively anticipate, respond and pivot to ensure MCU wins.
Integrity - We operate with the highest ethical standards and highest degree of honesty.
Belonging - We cultivate a culture of inclusion and teamwork.
Ownership - We take personal responsibility and hold ourselves accountable for the results.
What we can offer you:
Competitive compensation, medical and dental benefits.
401K with employer contribution
Flexible paid time off
Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position.
Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.
We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.
Member Experience & Operations Specialist
Municipal Credit Union job in New York, NY
Job Description
About MCU:
At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.
Our Mission:
To help hard-working New Yorkers build better tomorrows
Our Vision:
Be New York's most loved financial institution by helping our members build their best financial futures
Overview:
The Member Experience & Operations Specialist is responsible for assessing the quality of all experiences within the Retail Channels Division. This role supports creating exceptional member experiences in all interactions as well as identifying opportunities to create efficiencies and streamline processes. The Service & Operations Specialist supports the Retail Channels' management team in driving desired service experiences and operational excellence through evaluation of all member interactions, agent performance, and procedural adherence, making targeted recommendations for improvement and providing detailed feedback to leadership.
Responsibilities:
Specific duties include, but are not limited to, the following:
Meets and set performance goals and demonstrate skills-based behaviors
Evaluates assigned retail channels helping them to meet service experience, regulatory, compliance and operational performance objectives via proactive assessment and hands-on involvement in current practices.
Drives continuous service & operational improvement/innovation in a member centric culture.
Serves as SME and as focal point for communication to and from the retail channels included, but not limited to member experience, operational effectiveness, best practices, controls, compliance, risk management, transaction process, policies, and procedures.
Provide operational instruction, mentoring and oversight to branch associates, including designing and delivering operational training of our teammates
Participates in design, implementation, and training of call monitoring formats and quality standards.
Performs call monitoring (minimum of 6 calls per agent/month) and provides trend data to management teams.
Utilizes operational metrics and sound analytics to identify control weaknesses, trends and/or processing issues, designs and executes plans to address/mitigate
Schedules regular coaching session with agents to review call performance and provides on-the-spot coaching as needed.
Develops action plans with management and agents to improve performance.
Uses quality monitoring data management system to compile and track performance at team and individual level.
Works to mitigate losses and/or material risk exposures including regulatory, reputational and operational risk.
Establishes a regular cadence to visit the branches to monitor for and address specific issues/concerns and complete required branch reviews including appropriate processes.
Maintains and foster relationships with key line of business partners throughout the organization.
Collaborates with peers and partners to enhance operational processes and the overall member experience.
Recommends and drives process improvements identified through call monitoring and overall trend reporting.
Participates in member listening programs to identify member needs and expectations.
Provides actionable data to various internal support groups as needed.
Coordinates and facilitates calibration sessions for retail channels management team.
Provides feedback to retail channels Assistant Managers and Managers on overall opportunities for agents.
Prepares and analyzes internal and external quality reports for management staff review.
Supports the cross-sales culture in the department; educating members on products and services that meet their needs
Participates in initiatives as assigned by the operations management team, serving as a change agent to ensure quality of execution.
Develops, implements and maintains strong operational policies and procedures for retail channels. Ensure all are up to date, available and distributed and trained in order to maintain a consistent member experience across the network.
Ensures the most efficient delivery of products and services from the front line to the members through enhanced systems, streamlining policies/procedures, etc.
Ensures proper cash levels at each location. Assist the retail management team with recommendations and guidance for cash orders to limit excess cash.
Conducts random audits of retail channel locations, including cash audits, vaults, logs, negotiable instruments, instant issue, etc. to ensure consistency and accuracy in retail operations. Report findings to the Retail Experience Manager.
Ensure all branch audits are conducted and recorded in accordance with state and federal guidelines as well as MCU's policies and procedures. Assist branch management and leaders with formal audit responses when internal audits are conducted.
Identify questionable actions, operational inefficiencies, and problems within the branch network.
Build and maintain strong business partnerships with all back office personnel to work together to better improve member service while ensuring compliance with policies, rules and regulations.
Supports training initiatives across Retail Channels.
Adheres to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance
Assists in creating, implementing and maintaining an ongoing safe and sound branch operation across the entire branch network
Ensures consistency regarding compliance with all state and federal rules and regulations in all branch locations.
Communicates consistently with key leadership of Retail Channels.
Hosts operational meetings across the department.
30% travel to the various retail branches.
Supports and maintains ATM operations including alert management, hardware installation, and overall uptime and performance.
Other duties as assigned.
Requirements:
Preferred Qualifications:
Bachelor's degree preferred, or equivalent work experience
Minimum of 3 years of bank operations experience
Minimum of 3 years in member or customer service
Minimum of 5 years in an analytical operational role in a financial institution
Supervisory experience
Experience creating reports and identifying areas of focus based on report data
Experience developing and creating control processes in operations or experience in developing and creating control processes in audit.
Call Center/Customer Service or similar or related experience along with Quality Assurance.
Excellent verbal (including speech and listening), and written communication skills, (including spelling, grammar, punctuation).
Able to create a supportive and inclusive atmosphere within the department and team.
Strong ability to support the team with questions and coach them on how to resolve member issues and respond to members.
Advanced ability to assist members and staff with technical support of our website, online banking, bill pay and mobile app on multiple types of devices.
Demonstrate a positive disposition, the ability to work independently or as part of a team and have a genuine interest in people and desire to help.
Why you'll be a good fit:
Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you'll bring the following
Results - We are passionate about winning.
Agility - We proactively anticipate, respond and pivot to ensure MCU wins.
Integrity - We operate with the highest ethical standards and highest degree of honesty.
Belonging - We cultivate a culture of inclusion and teamwork.
Ownership - We take personal responsibility and hold ourselves accountable for the results.
.
What we can offer you:
Competitive compensation, medical and dental benefits.
401K with employer match
Flexible paid time off
Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position.
Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.
We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.
Manager, Business Development
Municipal Credit Union job in New York, NY
Job Description
About MCU:
At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.
Our Mission:
To help hard-working New Yorkers build better tomorrows
Our Vision:
Be New York's most loved financial institution by helping our members build their best financial futures
Overview: The Manager, Business Development provides leadership and oversight for a high-performance, results driven team of Business Development Officers. The Manager, Business Development plays a pivotal role in guiding and empowering a dynamic team of Business Development Officers toward achieving exceptional results and fostering growth within Municipal Credit Union.
Responsibilities:
Specific duties include, but are not limited to, the following:
Lead a team of business development officers to identify and pursue new business opportunities
Develop and implement strategic plans to expand membership, increase deposits and lending products to increase revenue
Nurture relationships with Select Employee Groups (SEGs) to comprehend their needs and effectively promote Municipal Credit Union's products and services
Analyze market trends and competition to identify growth opportunities and stay ahead of industry changes
Deliver compelling presentations that effectively communicate Municipal Credit Union's value proposition and offerings
Monitor and report on sales and business development activities, ensuring transparency and accountability across the team
Meet and exceed goals for new member, deposits and lending
Strive to increase sales penetration by maximizing cross-sell opportunities through research and needs assessment analysis
Represent Municipal Credit Union at conferences, meetings, and community events, furthering brand visibility and fostering strategic partnerships
Conduct team meetings to discuss progress, goals, challenges and provide guidance on business development strategies
Provide coaching to team members to help improve their skills, overcome obstacles and achieve their goals
Offer personalized coaching and mentorship to team members, equipping them with the tools and insights needed to overcome obstacles and achieve professional goals
Motivate team members to maintain high levels of energy, enthusiasm and commitment towards achieving goals
Partner with marketing and community teams to support SEG growth and community engagement
Perform other related duties as requested and special projects as assigned
This role demands a proactive and strategic leader who can drive business development initiatives while fostering a culture of collaboration, innovation, and excellence within the team.
Requirements:
Bachelor's degree
Proven work experience in business development, sales or a similar role, with a record of achievement of sales targets
Strong leadership and team management skills
Excellent communication and interpersonal skills
Strategic thinking and problem-solving ability
Ability to travel as needed
Knowledge of market research and analysis techniques
Exceptional public speaking and presentation skills
Highly ethical
Results driven, service oriented, member-centric sales approach
Demonstrated success in planning, organizing, leading people and activities. Ability to motivate, direct and coach staff
Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail
Technologically proficient
Leadership Competencies:
Proven ability to manage change
Capacity to take calculated risks and innovate
Experience in setting vision and strategy
Lead by example and encourage team in developing adaptability
Successful in communicating effectively
Prioritizes developing others
Thinking that values diversity and difference
Proven ability to build and maintain relationships at all levels of the organization
Skilled at managing effective teams and work groups that default to action, are accountable, and take ownership of work
Why you'll be a good fit:
Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you'll bring the following
Results - We are passionate about winning.
Agility - We proactively anticipate, respond and pivot to ensure MCU wins.
Integrity - We operate with the highest ethical standards and highest degree of honesty.
Belonging - We cultivate a culture of inclusion and teamwork.
Ownership - We take personal responsibility and hold ourselves accountable for the results.
What we can offer you:
Competitive compensation, medical and dental benefits.
401K with employer match
Flexible paid time off
Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position.
Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.
We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.