Network administrator jobs in Austin, TX

A-V Services Inc., a leading AV company with multiple fortune 100 contracts within the financial, pharmaceutical and computing industry, seeks a Audio/Visual/Multimedia Support Technician for on-site support. Must have great customer service with emphasis supporting the corporate work sector. Additionally, comprehensive audio video skills. Ideal candidate would have Associates level college degree in a technology related field and/or minimum 3 years of previous employment with AV support responsibilities in the AV industry. Our corporation is looking for an individual who possesses a full understanding of all areas of the A/V field including but not limited to: Ability to operate AV in a control room environment, and conference floor support for live Audio/Video support and capable of a skilled technical user level with AV equipment such as: Crestron Control Systems Switching / Routing technology Video codecs Audio hybrids Digital Audio mixing console Handheld Microphone and Lav Mics Video Switching Audio/Video Support scheduling Help support communications with internal teams coordinating and administrating AV related event support tasks Onsite Skills/Qualifications: Experience working with audiovisual technologies including Video Conferencing (Cisco Codec), Cable Television (Verizon FiOS), Crestron Fusion, Toolbox, Video Walls; and will coordinate with service providers (Verizon, Crestron etc.) as needed to effectively troubleshoot issues Able to read and understand audiovisual signal flows diagram/wiring details and maintain all signal flow diagrams, cut sheets, and conference room Crestron coding files Strong troubleshooting skills Client-focused with the ability to work independently with little supervision and be and be an excellent communicator both verbally and in writing both from a technical perspective as well as with non-technical end users at all levels Minimum of 3-4 years of industry experience in the service of audio, video, audiovisual and presentation systems Provide, on request, pre-meeting setup of the audiovisual systems to ensure the systems are operational before the start of a meeting. Provide on-going operational training and assistance Oversee and advise on the proper implementation of consumable and spare parts Perform minor maintenance checkups and repairs plus conduct proactive Preventative Maintenance checks on all conference rooms using checklist spreadsheet provided by Client. Troubleshoot and coordinate removal/reinstallation of audiovisual equipment in need of shop repair Assist in the coordination and setup of audiovisual equipment for special events Including the addition of display content and video wall support Provide end to end troubleshooting support and resolution of audiovisual related issues Maintain issues log for each system to provide trend analysis information Communicate internally with Client on all AV issues; specifically issues with long lead time resolution Responsible for following all Client's established policies Support and maintain Crestron, Asset Management, Crestron Room Scheduler panels, integration with Client Outlook system, and daily room Full Time Position has benefits including employee stock ownership plan (ESOP), competitive and comprehensive health insurance, life insurance, dental program, 401k, short-term and long-term disability insurance, FSA, HRA, Commuter Benefit Card, full paid vacations, and paid holidays. Join Our Diverse and Inclusive Team! At AV Services Inc. we are committed to fostering an inclusive and diverse workplace where every team member is valued and empowered. We are proud to be an equal opportunity employer, welcoming all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic that makes you unique. Our Commitment to Diversity and Inclusion: Our employees are our greatest asset, and we believe that the diverse perspectives and experiences they bring are key to our success. We celebrate and encourage differences in age, ethnicity, family or marital status, language, physical and mental abilities, socio-economic status, and more. These unique attributes contribute to our vibrant culture, enhance our reputation, and drive our achievements. Why Work With Us? Inclusive Culture: We embrace diversity in all its forms and are dedicated to creating an environment where everyone feels respected and valued. Empowerment: We support our employees' growth and self-expression, recognizing that their individual talents and innovations are vital to our success. Community: Join a team that values collaboration and the collective strength of diverse backgrounds and ideas. Be part of a company that not only values diversity but actively promotes it as a cornerstone of our identity and success. Apply today and bring your unique perspective to AV Services Inc.

Job Title - Desktop Support Specialist Job Type - Fulltime Key Responsibilities: Provide frontline support for end-user hardware (desktops, laptops, printers, scanners) and software applications (Office 365, ERP tools, communication platforms). Troubleshoot and resolve issues related to Windows OS, user profiles, email access, VPN, and printing. Support mobile device setup and management for sales or field teams. Set up and deploy IT equipment for new hires or site expansions, ensuring minimal disruption to operations. Assist with IT support in warehouse/distribution environments, including support for barcode scanners, handheld devices, and label printers. Escalate and track issues that require higher-level intervention or vendor support. Collaborate with network and system administrators for more complex technical issues. Maintain accurate documentation of incidents, resolutions, and asset inventories. Provide occasional support outside of regular business hours, particularly during product launches, promotions, or peak seasons. Required Skills and Qualifications: 2+ years of experience in desktop or end-user support, preferably in a corporate or consumer goods environment. Solid understanding of Windows 10/11, Microsoft 365, and basic networking (DNS, DHCP, IP configuration). Familiarity with Active Directory, user account provisioning, and permission management. Hands-on experience supporting printers, label printers, and scanners in a production or warehouse setting. Strong problem-solving, interpersonal, and time-management skills. Customer-service mindset with the ability to communicate clearly with both technical and non-technical users. Preferred Qualifications: Experience supporting IT in a manufacturing, distribution, or retail environment. Certifications such as CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator, or ITIL Foundation. Familiarity with helpdesk systems like ServiceNow, Jira Service Desk, or Freshservice.

We're Hiring: Information Management Coordinator (Second Shift) Are you an experienced IT professional ready to take on a hands-on role in a fast-paced manufacturing environment? Join our team and help drive operational excellence through smart tech solutions and infrastructure support. What You'll Do Manage server installations, upgrades, and performance. Troubleshoot end-user systems and support shop floor technology. Monitor network security and ensure compliance with IT policies. Lead disaster recovery planning and implementation. Collaborate with external service providers and support ISO initiatives. Maintain IT inventory and align assets with financial records. What We're Looking For Degree in Computer Science, Networking, or related field. 3+ years of IT administration experience (automotive industry a plus). Experience in international environments preferred. Fluent in English; Spanish, French, or German is a plus. Strong skills in process excellence, customer commitment, and communication. Why Join Us? Global exposure in a tech-forward environment. Career growth opportunities. Direct impact on production and operations. Collaborative, high-performance culture. Work Environment On your feet throughout the shift; lift up to 50 lbs. Frequent movement: bending, twisting, climbing. Facility is not climate-controlled - hot summers, cold winters. Moderate noise levels; fast-paced production deadlines. Flexibility and independence required.

Immediate need for a talented Technical / Deskside Support IV. This is a 12+ month contract opportunity with long-term potential and is located in Austin, TX(Onsite). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-94498 Pay Range: $25 - $26 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: - Client Services Department They provide end user support internationally and in the US Anything from end user tickets entered in the system via calls unresolved by helpdesk support team, ticketing system or walk up technology Basic laptop, desktop support, devices iPhones, tablets, printers, also support Office 365, SharePoint one drive and other 3rd party like WebEx that is approved Could work about 100-200 tickets a day split among 40 individuals Key Requirements and Technology Experience: Must have skills: - Technical/Deskside Support, Dell, Intune/Jamf, Windows 11/12 Windows 10 Windows 11 knowledge Client shop so needs to be familiar with Client laptops Site is a heavy Client usage community, needs to be proficient with Client OS system and Apple Devices InTune and Jant used - must be proficient with navigating those applications Azure - ability to navigate and understand logs Basic network troubleshooting skills Utilize MS Team rooms - helping with AudioVisual issue Basic networking skills needed Our client is a leading Telecommunications Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

What you will do: Receive, inventory, configure, stage, and test network equipment for deployment to branch offices or data centers. Assist lead engineer with documentation, basic troubleshooting, and maintaining accurate equipment/configuration records. Prepare and ship network hardware while supporting operational efficiency and freeing lead engineer to focus on engineering tasks. Who you are: Entry-level networking experience, ideally CCNA certified or equivalent. Basic understanding of network devices (switches, routers, firewalls) and networking protocols. Hands-on exposure to physical network equipment, cabling, staging, and basic troubleshooting. What's Next: Please email your resume directly to Katelyn: kwatts@provenrecruiting.com if you are interested. Location: Austin, TX onsite 5x a week What does this position pay? Compensation is determined by several factors which may include skillset, experience level, and geographic location. The expected range for this role is $33-40/hr Please note this range is an estimate and actual pay may vary based on qualifications and experience. Diversity Note: We actively support and promote people of various background from race, religion, gender to geographical area, university, lifestyle, and personality type. Proven recruiting is minority-owned, majority women and is a strong advocate for diversity and inclusion in the community. Apply Today! #IND3

Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

About Us Every moment of every day, people around the world rely on the energy they access through infrastructure built by Quanta. Comprising the largest skilled-labor force in North America, our employees are highly skilled and innovative, continually working to connect people and power. We're building the infrastructure that supports the energy transition, and there are more opportunities than ever to be part of our team. Join us and build your career building a brighter future. Imagine what you could do here. We encourage, inspire, and support our people to seize opportunities in our corporate office and with hundreds of our operating companies worldwide that provide solutions for the utility, renewable energy, electric power, industrial, and communications industries. Quanta actively promotes and maintains a culture of belonging where all employees can be themselves, live their values, and find opportunities to succeed. When you join our team, you join a dynamic organization in which career development is encouraged, excellence is rewarded, and diversity is prized. Come find out how our people power modern life. Position Overview The Senior Cloud & Systems Administrator will be responsible for managing, maintaining, and optimizing our hybrid IT Infrastructure. This includes overseeing on-premises and cloud- based systems, ensuring high availability, implementing enterprise-level security policies, and driving improvements in backup, disaster recovery, and system performance. The ideal candidate has extensive hands-on experience with Microsoft Azure, Microsoft 365 administration (including Exchange, SharePoint, Intune, Sentinel, and others), VMware, Windows Server, SQL Server, Microsoft Fabric, SaaS integrations, backup and recovery solutions, and Entra ID. What You'll Do: Manage, monitor, and maintain Windows Servers, virtualized environments (VMware), and Azure resources. Oversee Microsoft 365 administration, including Exchange, SharePoint, Intune, Sentinel, and related services. Implement and maintain enterprise security measures, including Entra ID configurations, Conditional Access policies, multi-factor authentication (MFA), and other identity security controls. Administer Microsoft SQL Server environments, including performance tuning, backup strategies, query troubleshooting, and optimization. Provide day-to-day administration and configuration of Microsoft Fabric for data platform and analytics needs. Develop, maintain, and test backup and disaster recovery strategies to ensure data integrity and business continuity. Support SaaS applications and integrations, ensuring secure connectivity, data flow, and user access alignment with company standards. Proactively monitor systems for performance and reliability issues, applying corrective actions as needed. Assist in planning and executing infrastructure upgrades, migrations, and integrations. Collaborate with cross-functional teams to support business applications and IT initiatives. Maintain documentation for configurations, procedures, and troubleshooting guides. Provide tier-3 support for escalated issues and mentor junior IT team members. What You'll Bring: 5+ years of experience in system administration in a mid-to-large enterprise environment. Strong expertise with Microsoft Azure and Microsoft365 administration (Exchange, SharePoint, Intune, Sentinel). Solid experience with SQL Server administration, including performance tuning and troubleshooting. Familiarity with Microsoft Fabric administration and integration with Microsoft data platforms. Hands-on experience with VMware vSphere (installation, configuration, performance tuning). Experience with backup and disaster recovery solutions (e.g., Veeam). Experience working with SaaS-based platforms and integrations across cloud and on-premise environments. In-depth understanding of identity management and security policies (Entra ID, Conditional Access, MFA, RBAC). Familiarity with networking fundamentals (DNS, DHCP, VPNs, firewalls). Excellent troubleshooting and problem-solving skills. Strong documentation and communication abilities. Certifications (preferred but not required): Microsoft Certified: Azure Administrator Associate, MCSA/MCSE, VCP (VMware Certified Professional), Microsoft Certified: Data Analyst Associate (for Fabric/Power BI environments). Why Join Us Competitive salary and benefits package. Opportunities for professional growth and certification support. Collaborative and forward-thinking IT team. Chance to make a meaningful impact in a growing enterprise. Equal Opportunity Employer All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, or any other basis protected by applicable federal, state, or local law. Quanta Services is an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or to request reasonable accommodation in the job application, interview, or hiring process, please contact Quanta Services' Human Resources department.

Source One is a consulting services company and we're currently looking for the following individual to work as a consultant to our client, an autonomous vehicle company in Austin, TX. Job Title: Technical Support Engineer - Contractor Pay Rate: $34/hr (W-2) Initial Duration: 12 months Work Schedule: Evening shift, 2:00pm-11:00pm, Tuesday-Saturday Description: Seeking a Technical Support Engineer to perform in-depth diagnostics on robot systems running NixOS, restore services, and clearly document and escalate incidents to development teams when needed. In this role, you'll work directly on live systems, analyzing logs, troubleshooting via SSH, and managing internal services to ensure operational reliability. The ideal candidate is a technically curious, analytical problem-solver with strong communication skills and a methodical approach to troubleshooting. You're comfortable working hands-on in Linux environments, learning new tools quickly, and taking ownership of issues from diagnosis through resolution. As a Technical Support Engineer, you'll: - Diagnose onboard robot systems via SSH, performing rapid triage and resolving hardware/software issues. - Review system health and logs (uptime, CPU/RAM/disk usage, time sync, systemd status, journalctl, dmesg) and execute updates or service restarts as needed. - Maintain NixOS systems, verify version integrity, and complete post-update health checks. - Use command-line tools for configuration, navigation, and log collection (grep, awk, sed, tar, nano/vim, chmod/chown, tmux). - Conduct basic network diagnostics (ip addr/link/route) and analyze Grafana dashboards to correlate and confirm system alerts. - Support hardware-level troubleshooting by identifying faulty components and validating replacements. - Communicate effectively across teams using Slack and YouTrack, maintaining precise documentation of actions and findings. Daily Tasks: - Diagnostics on onboard systems via SSH - Connect to robots over ssh, usage of internal pipeline utilities for check up and debug - Working with dashboards, analyzing log files, identifying anomalies - Perform rapid triage checking uptime, CPU/RAM/disk check-up, free space checks, time/synchronization health Required Skills: - Strong Linux CLI skills and comfort working on production hosts via SSH - Proven ability to interpret system/service logs and reason from symptoms to root causes - Practical knowledge of systemd/journalctl and basic networking tools - Familiarity with NixOS concepts and workflows (or readiness to learn quickly) - Clear written communication (incident notes, escalation summaries)

The Migration Engineer will participate in the planning, design, and execution of email and data migration initiatives during large acquisitions. This role provides technical support for migrating email to Exchange Online and migrating data from external sources into Box. Experience with Box Shuttle is mandatory, as it will be a core component of the data migration process. The role requires strong expertise in Exchange Online, internet email systems, DNS, and enterprise-grade migration tooling. Responsibilities Assist with the migration of mailboxes from multiple external sources into one or more managed Exchange Online tenants. Utilize Box Shuttle to migrate data from external repositories into a centralized, managed Box instance. Support the planning and execution of migration processes while ensuring minimal disruption to users and business operations. Collaborate with senior engineers, internal teams, and external partners to assess existing mailbox configurations and define migration requirements. Provide escalation support to end-users during migrations, resolving issues quickly and effectively. Document migration procedures, configurations, and troubleshooting steps for future reference. Assist the Data Migration team as needed to support additional Box-related or cross-platform migration tasks. Requirements 3+ years of hands-on experience with Microsoft Exchange Online, including mailbox migration. Demonstrated experience with Box Shuttle for large-scale data migrations (mandatory). Core Competencies Experience with ProofPoint Email Protection and a strong understanding of DKIM, SPF, and DMARC. Experience using BitTitan MigrationWiz for mailbox migrations to Exchange Online. Experience with Box migration tools, especially Box Shuttle.

Datacenter Engineer - Services Integration Travel: Up to 80% (Domestic; combination of air and road travel) Employment Type: Full-time, W-2 Compensation: $75,000 - $85,000 annually + Performance Bonuses + Growth Opportunities --- About Olezka Global Olezka Global is a Managed Security Services Provider (MSSP) based in Austin, Texas, delivering Security-as-a-Service, datacenter modernization, and AI infrastructure solutions to mid-market customers across the United States. Our mission is to secure and modernize enterprise environments with agility, precision, and purpose. We're a growing, tight-knit team, not a giant corporation. At Olezka, you'll find a family-like environment built on trust, collaboration, and innovation. We work hard, have fun, and support each other as we grow. If you're looking for a place that values your individuality, technical skill, and self-driven attitude over corporate politics, this is the team for you. --- About the Role We're seeking a Datacenter Engineer with a strong foundation in storage, compute, and networking to help drive our rapid growth in secure datacenter solutions. This role is ideal for someone who's passionate about hands-on engineering, enjoys travel, and thrives in dynamic environments. While the role is home-based, the engineer will spend much of their time on the road across the U.S., working directly with customers to deploy datacenter and infrastructure solutions that power our clients' operations. Networking and security expertise are a significant plus - but the primary focus is datacenter architecture, integration, and performance optimization across Cisco, Dell, and NetApp platforms. Willing to learn and certify in new technologies such as security and automation/orchestration. --- Responsibilities - Design, deploy, and support datacenter infrastructure - including storage, compute, and virtualization environments. - Lead on-site and remote integration projects leveraging Cisco, Arista, Dell, and NetApp technologies. - Implement and optimize NetApp ONTAP environments, including data migrations, replication, and storage provisioning. - Build and integrate next-generation AI infrastructure - including Cisco, Dell, OpenShift and NVIDIA. - Troubleshoot and support datacenter hardware and interconnects across multiple customer environments. - Coordinate with internal teams to ensure high-quality delivery of projects and integrations. - Manage timelines, tasks, and deliverables independently with strong ownership of assigned projects. - Document system configurations, deployment steps, and network/storage architecture. - Serve as a trusted technical advisor for clients and help guide best practices for scalable, secure infrastructure. --- Required Qualifications - Active CCNA (Cisco Certified Network Associate) or equivalent networking knowledge. - NetApp Certification (NCDA or NCIE) - required. - 2+ years of experience in datacenter or infrastructure engineering roles. - Storage platforms (NetApp, Dell EMC, Pure Storage,SAN/NAS concepts) - Compute systems (Cisco UCS, Dell PowerEdge) - Networking fundamentals (VLANs, VxLANS, routing, Layer 2/3 switching) - Excellent project management and organizational skills; able to run projects without micromanagement. - Exceptional documentation and communication skills for customer-facing work. - Must be willing and able to travel up to 80% across the U.S. --- Preferred Skills or Willing To Learn: - Experience designing or supporting AI or GPU-based compute environments (NVIDIA, Cisco, or Dell AI PODs). - Working knowledge of security technologies such as Fortinet, Palo Alto Networks, or Cisco Secure. - Familiarity with virtualization and cloud integration (VMware, Hyper-V, Azure, AWS). - Exposure to automation/orchestration tools (Ansible, Python, REST APIs). - Experience in hybrid or edge datacenter design and implementation. --- Soft Skills and Expectations - Self-starter with strong ownership of tasks and time management. - Thrives in fast-paced, customer-facing environments. - Clear communicator who can translate complex technical solutions into customer value. - Team-oriented professional who values collaboration and mentorship. - Flexible, innovative thinker who embraces learning and challenges. --- Why Join Olezka Global - Work directly with cutting-edge technologies in datacenter, AI, and cybersecurity. - Competitive base pay with clear growth and bonus opportunities. - A family-style culture that values teamwork, independence, and integrity. - Autonomy to manage your own success while contributing to meaningful projects. - Ongoing certification and learning opportunities to grow your career. - Be part of a fast-growing MSSP shaping the future of secure datacenter services. --- To Apply: Submit your résumé and a brief statement outlining your relevant experience and certifications. Candidates must be authorized to work in the United States and/or federal government contracts. --- Job Type: Full-time (W-2) Pay: $75,000 - $85,000 annually + Bonuses Location: Austin, TX (Preferred) / Texas-based candidates only Travel: 80% (Domestic)

Are you an experienced Consultant, IT Architecture with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Consultant, IT Architecture to work in their company in Austin, TX. Primary Responsibilities/Accountabilities: Implements technical solutions and management processes to achieve overall objectives by means of implementing systems or enterprise- wide solutions, using the company hardware/software products and/or processes and methodologies Integrates solutions and strategies within the customer environment, based on the analysis of customer business goals, objectives, needs, and existing systems infrastructure Identifies additional product/services sales opportunities in customer organization Assists the sales organisation and related Practice Areas as technical/industry subject matter experts The role requires skills and understanding of the industry's best practices and methodologies to tie dissimilar components together into an aggregate system. Primary expert to construct the specific solution, scope document, risk profile, and corresponding financials. Uses expertise to construct specific and detailed solutions that encompass process, technology, project and staffing plans Constructs risk assessments and corresponding remediation plans relative to custom solution proposals Participates in the construction of financial models that align with custom solution proposals Composes applicable services agreements (e.g. Statements of Work, SLA documentation, etc.) that specify processes, technology, staffing, deliverables, commitments, risk, and project management aspects of a solution Supports deal negotiation and closure to include transition support to service delivery Serves as a services subject matter expert to both internal and external customers Follows all organizational standard operating procedures relative to cost modeling, approvals and reviews, and all other associated workflow, documentation and deliverables Participates in applicable win-loss reviews and incorporates learnings into future solutions Leads a technical team in developing solutions to complex business problems. Leads the design of multiple service areas or technologies within a broader services solution; leads overall technical implementation for large and complex engagements Contributes to the sales pursuit strategy. Participates or leads in customer presentations at the senior leadership level or higher May participate or lead in establishing operational plans and processes for the group. Leads research, discovery, planning and implementation efforts to improve business processes. Mentors less experienced team members May be involved in international sales opportunities. Provides expertise on the availability and viability of third-party components and services. Ensures third-party components comply with established architecture. Implements the information technology architecture and the total systems solutions to the enterprise-wide systems requirements of the customer. Participates in the Solution Architecture Review for projects, applications and infrastructure. Defines standardized reference architectures for processes and technology Qualifications: 8 to 12 years of professional experience with a bachelor's degree in computer science or a relevant field Strong working experience building Infrastructure automation using Ansible, Terraform or others in a Private/On-Prem Data centre leveraging bare-metal servers Strong experience with Linux and storage fundamentals, Kubernetes networking, storage RBAC, POD Security, Operator SDK/Use of Fabric8 API. Knowledge of core networking fundamentals, BGP/eBGP, Calico networking, service mesh (e.g., Istio, NGINX) Programming - Shell scripting, Python, HELM, Automation - Ansible, CICD Strong working experience with application architecture, HA, DR, Infrastructure services (DNS, Load Balancer, Firewall, TLS certs, web servers, reverse proxies, GIT Broad knowledge in systems telemetry and monitoring (ELK, Prometheus, Grafana, Dynatrace, Splunk, etc.) Experience with Agile methodologies, effective working independently and in a virtual team setting.

GovCIO is currently hiring for a Windows Administrator, tocreate and maintain team technical instructions, operating procedures and policies as needed.This position will be located in Radford, VA and will be a remote position. **Responsibilities** This position is for a Senior Systems Administrator supporting the Windows team. This is currently a mixed and growing environment of Windows 2019 and Windows 2022. This position will work with the existing Windows team to manage, maintain, deploy, troubleshoot, and support servers for a mixed customer environment. This position will plan, execute, and implement new system HW and SW and create and maintain team technical instructions, operating procedures and policies as needed. This position will need to be adept at monitoring and tuning system performance, ongoing operation of the servers, hardening of the servers and reporting of the overall security and operational status. The position will also recommend improvements to the enterprise and manage new SW/HW integrations when required while also providing utilization reports using existing tools to identify problems and corrective actions as needed. The position will need excellent communication and team skills. This position will provide support towards the lifecycle of a mixed environment of vendor equipment in the datacenter to include firmware version control and periodic preventive maintenance. This position will also need to be able to recommend, demonstrate, and implement technologies to help expand, upgrade, and increase efficiencies to the current environment. **Qualifications** High School with 6 - 9 years (or commensurate experience) Required Skills and Experience + Clearance Required: Secret + CompTIA Security+.Computing Environment (CE) Certification (i.e., Microsoft Certified Solutions Expert(MCSE), Server+, Cisco Certified Network Associate (CCNA), RedHat, Palo, etc.,can be waived for 30 days after project join date. + Experience in Computer Science or IT. + 5+ years' experience as a Windows Systems Administrator or Engineerwith 3+ years' experience in automating assigned tasks + 5+years' installing, configuration, maintaining, and troubleshooting complex applications and websites (Internet Information Services (IIS)), Apache, etc.). + 5+ years' experience working in an environment with complex networking solutions with senior level fundamental knowledge in networking principles, + Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), Simple Mail Transfer Protocol (SMTP), Simple Network Management Protocol (SNMP). + Five or more years' experience managing enterprise level Active Directory Structures. + 5+ years' experience creating and maintaining complex MS Group Policy implementations. + 5+ years' experience creating, maintaining, following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution. + Strong interpersonal skills and willing to be a team player. ***PENDING CONTRACT AWARD*** Preferred Skills and Experience: + Bachelor's degree in computer science + 3+ years' experience supporting Cybersecurity patch management and Security Technical Implementation Guides (STIG), SRG, RMF, SCA-V, and CyberOperational Readiness Assessments (CORA). **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $85,000.00 - USD $113,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-6762_ **Category** _Information Technology_ **Position Type** _Full-Time_

About the role At Thatch, technology isn't just what we build-it's how we work. As our IT Support Administrator, you'll be the go-to expert who keeps our teams productive, secure, and equipped to do their best work. This role offers the opportunity to work with modern tools in a Mac-first environment, where you'll have the autonomy to automate processes, improve systems, and directly impact how our entire company operates. If you're someone who thrives on solving technical challenges, values security best practices, and wants to work in a fast-growing healthcare technology company where your contributions are immediately visible, this role is for you. What you'll do Provide expert support for our technology stack including Macs, iOS, Android, Rippling MDM/SSO, 1Password, Google Workspace, Microsoft Office, Slack, Zoom, Linear, and Notion Own the complete employee lifecycle experience from onboarding through offboarding, managing access control, hardware provisioning, and ensuring audit-ready documentation Build and maintain a comprehensive knowledge base that empowers employees to solve common issues independently Identify opportunities to automate repetitive IT tasks, improving efficiency and reducing manual overhead Partner with the IT Lead and cross-functional teams to support company-wide initiatives and maintain our security posture Background we're looking for 3-5 years of hands-on IT support experience in a corporate environment Certification in Network+, Security+, JAMF, Bettercloud, Okta, or comparable credentials Deep understanding of SSO, 2FA, passkeys, and password management systems Strong knowledge of security principles and best practices with proven ability to implement them Excellent follow-through and organizational skills-you never let tasks fall through the cracks Experience we'd be particularly excited about Self-motivated individuals who can work independently with minimal supervision and take ownership of projects from start to finish Quick learners who can master new technologies with minimal guidance Patient communicators with flexible, inclusive interpersonal skills who genuinely enjoy helping others Problem-solvers who are resilient in learning from mistakes and view technical challenges as opportunities People who thrive in fast-paced environments and can adapt quickly to changing priorities What to expect We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you'll be doing every day as best we can, and we move quickly. Here's what to expect: 25 minute phone screen to talk through your background and interest in Thatch 30 minute Zoom meeting with the hiring manager to dive deeper into your experience and the role 30 minute Zoom meeting to meet 3 members of the team 30 minute Zoom meeting with our founders to discuss your approach to culture and our operating principles Estimated Compensation Range$90,000-$115,000 USD About Thatch We're a fully distributed early stage company using technology to change the way America does healthcare. We're a happy, friendly, high-velocity team. You can read more on Thatch here.

Job Description This position reports to the Director of IT and works out of our corporate office in Austin, TX on a hybrid basis. Typical hours are Monday-Friday, 8:00am-5:00pm. FC is looking for an System Administrator I to join our corporate IT team! Our System Administrators act as the backbone for IT support and infrastructure serving the technological needs of the organization. They are responsible for maintaining the health of the IT infrastructure and troubleshooting technical issues for employees both in the corporate office and remotely via phone, email, and Microsoft Teams. This role also involves documenting and building out new network segments and spearheading IT projects as needed. FC's corporate office and other work sites operate in a Windows environment and use Microsoft 365, so System Administrators will need strong working knowledge of Windows PCs, mobile phones, Microsoft services, printers, and other device What You'll Do as an System Administrator I: · Provide tier 1 and 2 level support to employees using endpoints and applications through troubleshooting and knowledge sharing. · Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly in a mostly Microsoft/Windows environment. · Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed. · Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments. · Maintain complete IT documentation, including change management and knowledgebase articles for all systems in production. · Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support. · Perform routine and scheduled audits of all systems, including backups. · Work with vendors to order products and resolve complex technical problems. · All other duties as assigned. What You'll Need: · High school diploma or GED required. · Bachelor's degree in Business Information Systems, Computer Science or a related field is a plus, or combination of education and equivalent experience. · Five years of IT experience is preferred. Knowledge, Skills, and Abilities: · Proficiency in Windows operating systems and Microsoft Office applications required. · Proficiency in Microsoft cloud environment including user management, Exchange Online, SharePoint Online, Teams, and Intune desired. · Proficiency with IPv4 networks, DNS, and DHCP required. · Experience with remote support solutions. · Experience using a service desk solution. Other Requirements: · Constantly move about inside the office to access file cabinets, office machinery, etc. and carry office materials and supplies up to 50 pounds. · Ability to pass criminal and financial background checks. · Occasional travel may be required, up to 5%. Job Type: Full-time Pay rate: 70,000 annually Experience: · IT support: 5 years (Preferred) Work Location: Hybrid remote in Austin, TX 78704

Job Description Are you someone who thrives in a fast-paced environment, enjoys solving complex technical puzzles, and finds satisfaction in making the workplace run seamlessly? One of Blackmere's innovative clients is seeking an IT Workplace Administrator for a 6-month temp-to-hire opportunity supporting a globally distributed, cloud-native team. This is more than just endpoint support - it's a chance to contribute to the evolution of a secure, intelligent IT workplace. You'll become an integral part of a small, high-impact team where your curiosity is encouraged, your voice is valued, and your work directly impacts how teams collaborate and innovate. What You'll Be Doing As an IT Workplace Administrator, you'll support both Mac and Windows environments, acting as a key support partner across IT, engineering, and security teams. Your core focus will be managing and optimizing endpoint platforms like Intune and Jamf, ensuring compliance, security, and performance across a variety of devices. Your day-to-day will include: Configuring and managing endpoint tools (Intune, Jamf) for enrollment, policy, compliance, and software deployment Developing, testing, and deploying applications and security policies Handling escalated support tickets and partnering with the Engineering team for deeper technical troubleshooting Acting as a liaison between Workplace Experience and Engineering to ensure smooth resolution of IT issues Supporting a range of SaaS applications including Slack, Okta, and Google Workspace Using Jira to manage and track support workflows Writing and maintaining clear, user-friendly documentation for systems and support procedures What You Bring 2+ years of experience with Intune (required) and/or Jamf (preferred) in a fast-paced or high-growth environment Strong comfort with Windows environments and working familiarity with mac OS, or an eagerness to learn Experience with endpoint lifecycle management, compliance, and security standards Scripting skills in PowerShell, Bash, or similar for automation and efficiency Excellent communication and collaboration skills - you'll support everyone from engineers to business users Familiarity with SaaS ecosystems and platforms like Slack, Okta, and Google Workspace Experience with ticketing systems, preferably Jira A degree in IT, Computer Science, or equivalent hands-on experience Bonus Points For Certifications in Intune, Jamf, or endpoint security platforms Experience supporting globally distributed teams A strong troubleshooting mindset and desire to learn through exposure to new tools and technologies Why This Role Rocks This is a temp-to-hire opportunity designed to evolve into a long-term role - the ideal chance to demonstrate your value while being supported by a high-trust, collaborative culture. You'll join a company on a mission to make the internet safer and more secure - and that mission drives everything they do. You'll also be mentored by experienced engineers and work under a thoughtful and engaged manager who supports team growth, autonomy, and innovation. The environment is flexible, fast-moving, and filled with opportunity for learning. If you're passionate about IT service excellence, endpoint security, and expanding your technical horizons, this could be your next big move. *****While this position is remote, we are only entertaining candidates who are currently located in the Austin, TX, or Boston, MA, areas.***** Blackmere is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job DescriptionSalary: UniTeller Financial Services is a global FinTech Corporation based in Austin, TX specialized in cross-border and global payments. We are owned by GF Banorte, one of the largest financial Institutions in Mexico and Latin America. We also have subsidiaries in Mexico, Canada, and the Philippines, and our payment services originate in all 50 states in the U.S. and are sent to more than 70 countries around the world. What Were Doing At UniTeller, our mission is to provide quality financial services to individuals and Corporations that act as a bridge between immigrants and their families in their home countries. We always strive to maintain the highest standards of service, honesty, respect, and corporate responsibility. Our consumer products, uLink Remit, and uLink Card, provide excellent solutions for sending money internationally at low costs and in a very simple way. Were building additional services that will help us further accelerate our mission of empowering companies and individuals to send money internationally. The Position The IT Support Engineer role is to provide end user support within the organization's desktop & server computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware, equipment and software, including PCs, phones, printers, scanners, to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner and will provide end-user assistance where required. Hybrid position in Austin, Texas. Primary Responsibilities: Install, upgrade, support and troubleshoot Windows and Microsoft Office and any other desktop applications Install, upgrade, support and troubleshoot for computers, printers, and any other peripheral equipment Performs general preventative maintenance tasks on computers, laptops, printers and any other peripheral equipment Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software Provide support for the server and communication room when required. Monitor communication and networking issues and if they cannot be resolved quickly, escalate them to the IT team Be available for troubleshooting or fixing problems that require a physical presence on-site User account administration, i.e., account creation and management and password resets on Active Directory Request and follow-up changes for user phone extensions and user phone lines Support users and agents remotely. Monitor and manage Windows updates and anti-virus/anti-malware programs on workstations. Experience, Knowledge and Skills Able to operate with minimal supervision Able to manage time effectively, set priorities appropriately, schedule calls Able to maintain professional demeanor under stress Excellent technical knowledge of Windows PCs and desktop hardware. Windows support experience Microsoft Office support experience Working technical knowledge of current protocols, operating systems and standards. Software and Hardware Troubleshooting Knowledge of Windows Active Directory and remote-control tools Analytical and problem-solving skills Able to operate effectively in a team environment with both technical and non-technical team members Good communication (both verbal and written) skills. Qualifications College diploma or university degree in the field of computer technology and/or 2 years of equivalent work experience.

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice. Meet the Team Our dedicated team members are engineering the foundation of Cisco's core technologies across the globe, including teams in Engineering like Common Hardware Group, Network Product Eng, Infrastructure & Security. You will be an essential contributor to the development of next-generation innovations in operating systems, firmware, networking stacks, and security infrastructure. Working on these teams, you will gain hands-on experience with hardware-software integration and low-level networking technologies that power Cisco's critical products. Discover the possibilities when deep technical expertise meets creativity and help build solutions that transform how the world connects and communicates. Your Impact You are a passionate engineer skilled in low-level programming, networking protocols, and hardware-software integration, with strong communication and collaboration abilities. You thrive in solving complex challenges through innovation and precision, while being highly organized and process-driven. Your work develops and maintains critical software and tools that ensure hardware compatibility, network performance, and security for Cisco's core products like operating systems, firmware, and networking stacks. By effectively managing your time and streamlining processes, you deliver high-quality solutions that embed resilience and efficiency into global communications infrastructure, directly contributing to Cisco's leadership in trusted, scalable networking technologies. Minimum Qualifications * Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College), or currently enrolled in an undergraduate degree program. * Proficiency in C programming and experience with embedded Linux, including a solid understanding of operating system fundamentals. * Familiarity with network principles & concepts, routing protocols, and general networking concepts. * Hands-on experience with automation tools and scripting languages (such as Python or Bash), along with knowledge of CI/CD pipelines (e.g., Jenkins, GitHub Actions). * Understanding of DevSecOps practices and their application in software development workflows. Preferred Qualifications * Conceptual understanding or hands-on experience with AI/ML. * Understanding of cybersecurity principles and security protocols. * Experience with FPGA development. * Knowledge of signal and power integrity, and PCB design. ProductIntern26 Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $44,000.00 - $185,000.00 Non-Metro New York state & Washington state: $44,000.00 - $185,000.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Job Details Experienced Central Office - Georgetown, TX Full TimeDescription IT Support Administrator Campus: Central Office Reports To: IT Lead Summary of Role Supports the organizational IT needs of Celebration Church and its staff by installing, monitoring, and maintaining computer systems, software, and networks across multiple campuses Position Status & Schedule Non-exempt, Hourly Full-time (40 hours) Sunday through Thursday: hours vary per week dependent on events scheduled; may include weekends and evenings Christmas, Easter, and Dream Team Appreciation service dates and times are blackout days for time off. Other events may be required outside of your regular schedule; we will inform you in advance of these requirements Essential Functions & Responsibilities Leadership Carry and reflect the IT Team culture of collaboration, support, and excellence Primary oversight of the IT helpdesk software: assigning, responding to, and resolving helpdesk tickets Ensure IT best practices are followed by staff team members to maintain secure, functional, and efficient virtual work environments Work with ministries and staff team to identify and resolve existing and future support needs Collaborate with IT Team to provide in-person coverage for services, conferences, and events Help lead and work with Dream Team (volunteers) during weekend services/events at campuses Support Provide technical assistance and support for incoming requests and issues related to computer systems, technology, software, network and hardware Respond to queries, isolates problems, determine and implement solutions, escalating helpdesk tickets as needed, to other IT Staff members and external partner support resources Configure, install and set up organizational IT needs Thoroughly walk through problem-solving and troubleshooting processes with staff team Follow up through IT helpdesk and authorized communication platforms for issue resolution/solutions Install, modify, maintain, and repair computer hardware and software Maintain IT hardware assets and manage/report on hardware lifecycles within asset management solution Perform periodic IT hardware asset audits, ensuring proper stewardship of these assets Clean computers (such as screens and keyboards) Run diagnostic programs to troubleshoot & resolve problems. Maintain RMM (remote monitoring & management) solution for hardware/software updates/maintenance Ensure backups are functional and current on all applicable end user Staff computers. Partner with Staff members to ensure standardized use of Microsoft OneDrive & SharePoint for file storage Monitor and maintain printers and copiers, in partnership with related equipment vendors Assist with basic TV/video, telephone, network and audio systems set ups/maintenance Troubleshoot and correct network connectivity issues with IT assigned technology Maintain and troubleshoot hardware for satellite campuses Ensure check-in hardware systems are fully operational with various ministries Support Point of Sale (POS) systems, in partnership with related equipment vendors. Maintain cybersecurity awareness platform, educating Staff members on security best practices Onboard staff new hires with IT platforms, equipment & related resources used by Celebration Church staff Financial Utilize purchasing processes for approval, ordering, and payment of services and items needed at campus Enter expenses into applicable systems and maintain up-to-date expense reports Requirements Mature Christian who calls Celebration Church home and supports the Church's culture, vision, and values Unwavering commitment to place Christ first in all you do Desire to ensure people are known, loved, and celebrated Continually seeking growth with Christ and encouraging others to do the same Passion for excellence, always looking to improve Deep understanding of the value of being part of a family that is unified for a greater cause Must have completed all steps of Connection Point within 60 days of hire Must be willing to work outside normal office hours for events and IT support needs Competencies Understanding of the role of technology to enable ministries, support staff team members, and create excellent service and event experiences for church attendees Proficiency in Mac OS Support/iOS and Microsoft Windows/PC Able to support Apple TV and Point of Sale (POS) technologies Outstanding interpersonal & communications skills and teamwork abilities High problem solving and intuitive thinking skills Excellent time, task management and project coordination abilities Self-motivated and determined with a strong work ethic Basic audio, telephone & video set up abilities Experienced with basic project or work management software (i.e., Monday.com, etc.) Proficient in mac OS, Microsoft Office Suite, Rock database, Planning Center Online Willingness to work occasionally outside normal business hours Education & Experience Minimum 3-years experience in any general IT related work field Minimum 1 year end user technical support and basic technology troubleshooting experience required Experience with mac OS support, iOS, Windows/PC and Point of Sale (POS) required Preferred candidates will have multi-area experience in the following: Apple TV, Point of Sale (POS), Church Management System, Active Directory, Microsoft Azure, Multifactor Authentication (MFA) & Single-Sign-On (SSO), Cisco Meraki Networks, IT servers, Microsoft Office 365 Work Environment & Physical Demands Must be able to remain in a stationary position 50% of the time. Must be able to occasionally move about inside the office and Church facility. Must be able to position self to maintain supplies and equipment on lower shelves and in closets. Often move supplies and equipment weighing up to 40 pounds Constantly work in an open office environment Ability to work outside in various climates and temperatures Other Information Celebration Church is an equal employment opportunity employer to the extent required by law applicable to religious institutions. This job description is not inclusive and often includes other responsibilities. Duties, responsibilities, and activities may change and/or new ones assigned at any time with or without notice.

The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support.The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure.This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces. **Required Skills:** Network Engineer, Operations and Support Responsibilities: 1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future 3. Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies 4. Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers 5. Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems 6. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code 7. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures 8. Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites 9. Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes 10. Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base 11. Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners 12. Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering) 13. Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management 14. Travel: International and Domestic travel may be required up to 15 percent **Minimum Qualifications:** Minimum Qualifications: 15. Operations Center Experience: Minimum of 7 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale 16. Network Protocol: Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience 17. CDN and Edge: Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios 18. Repair Function: Minimum of 7 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure 19. Automation: Basic knowledge coding and automating in higher-level languages such as Python, Go, or JavaScript 20. Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers 21. Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results 22. Network and Infrastructure Design: Minimum of 5 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements 23. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience **Preferred Qualifications:** Preferred Qualifications: 24. Facility Experience: Working within varied infrastructure environments, such as colocation facilities, cable landing stations, ILAs, owned data centers, or corporate campuses. 25. Software Systems Design: Experience organizing and executing digital transformation initiatives at both the oversight and practitioner levels. 26. Vendor Partner Experience: Partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors. 27. Data Design: Basic knowledge applying data-driven analysis and leveraging technologies like machine learning and predictive modeling algorithms to solve complex business problems. 28. Information Technology Functional Experience: Working within global network or infrastructure operations, deployment, design/engineering and/or support teams. 29. Professional Services: Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations. 30. Risk and Assurance Management: Experience in operational compliance, physical & logical infrastructure security, and/or business continuity disciplines. 31. Business Metrics: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program **Public Compensation:** $133,000/year to $190,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.