Application Administrator - OnBase - FT - Days - DIO
Network administrator job in Miramar, FL
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary
Memorial Healthcare System is seeking experience using OnBase modules such as Client, Config, Web Client, Unity Client, DocPop, FolderPop, Unity Management Console, OnBase Studio. Proficiency integrating OnBase with ERP or EHR platforms (e.g., Workday, Epic). Practical understanding of OnBase - Workday integration. Hands-on experience with HL7 interfaces.
This position, in collaboration with end-users, is responsible for designing and modifying rules and requirements in Memorial's business applications to support organizational needs and development. Provides day-to-day management of business applications for moderately complex or standard applications, but is responsible for end-to-end application and systems configuration including the designing, Developing, testing, debugging and installation.
Responsibilities
Interface with vendors to resolve hardware and software problems and recommend solutions.Designs web-based, mobile technology, cloud, and security interface in order to meet the specific needs of business users.Collects user feedback in order to provide creative solutions application bugs, overall functional and usage issues.Manages applications projects as needed. Performs data collection and produce reports or other products as needed to keep management abreast of system/project status.Prepares documentation of system capabilities, output requirements, input data acquisition, programming techniques, and controls to maintain functionality and operability of the application. Analyzes application data needs and business requirements as input into application upgrades and modifications to improve existing functionality and efficiency.Provides input into planning of application development and deployment, providing technical application expertise and configuration requirements.Assist with managing the technical components of application environment, underlying technology, servers, Operating Systems, network, databases firewall, load balancer, etc.Designs and provides patches and upgrades to existing business systems in order to ensure up-to-date and reliable functionality.Tests and troubleshoots existing and proposed systems in order to resolve and anticipate application issues.
Competencies
ACCOUNTABILITY, ANALYSIS AND DECISION MAKING, ANALYSIS AND DECISION MAKING - IT, APPLICATION OWNER, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, HIPAA, INFORMATION TECHNOLOGY SECURITY, IT APPLICATIONS, IT CUSTOMER SUPPORT, ORGANIZATION SKILLS (4), PROJECT MANAGEMENT (IT), RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK
Education And Certification Requirements
Associates (Required)
Additional Job Information
Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. May require specialized knowledge in a business line. Required Work Experience: Three (3) years of relevant experience. Relevant work experience may substitute for education requirement. Other Information: Follows Standard Precautions using personal protective equipment as required.Additional Education Info: in Information Technology, Computer Science, or related field.
Working Conditions And Physical Requirements
Bending and Stooping = 40%
Climbing = 20%
Keyboard Entry = 60%
Kneeling = 40%
Lifting/Carrying Patients 35 Pounds or Greater = 20%
Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%
Lifting or Carrying > 75 lbs Non-Patient = 20%
Pushing or Pulling 0 - 25 lbs Non-Patient = 40%
Pushing or Pulling 26 - 75 lbs Non-Patient = 40%
Pushing or Pulling > 75 lbs Non-Patient = 20%
Reaching = 40%
Repetitive Movement Foot/Leg = 0%
Repetitive Movement Hand/Arm = 60%
Running = 0%
Sitting = 60%
Squatting = 40%
Standing = 60%
Walking = 60%
Audible Speech = 60%
Hearing Acuity = 60%
Smelling Acuity = 0%
Taste Discrimination = 0%
Depth Perception = 60%
Distinguish Color = 60%
Seeing - Far = 60%
Seeing - Near = 60%
Bio hazardous Waste = 20%
Biological Hazards - Respiratory = 20%
Biological Hazards - Skin or Ingestion = 20%
Blood and/or Bodily Fluids = 20%
Communicable Diseases and/or Pathogens = 20%
Asbestos = 0%
Cytotoxic Chemicals = 20%
Dust = 60%
Gas/Vapors/Fumes = 20%
Hazardous Chemicals = 20%
Hazardous Medication = 20%
Latex = 20%
Computer Monitor = 60%
Domestic Animals = 20%
Extreme Heat/Cold = 0%
Fire Risk = 0%
Hazardous Noise = 20%
Heating Devices = 0%
Hypoxia = 0%
Laser/High Intensity Lights = 20%
Magnetic Fields = 20%
Moving Mechanical Parts = 20%
Needles/Sharp Objects = 0%
Potential Electric Shock = 20%
Potential for Physical Assault = 0%
Radiation = 20%
Sudden Decompression During Flights = 0%
Unprotected Heights = 0%
Wet or Slippery Surfaces = 20%
Shift
Primarily for office workers - not eligible for shift differential
Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.
Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.
Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.
We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
Employment is subject to post offer, pre-placement assessment, including drug testing.
If you need reasonable accommodation during the application process, please call ************ (M-F, 8am-5pm) or email *******************************
CRM Application Administrator
Network administrator job in Boca Raton, FL
Elevate Engagement and Transform CRM Systems
We're seeking a proactive and detail-driven CRM Application Administrator to play a pivotal role in modernizing and optimizing our constituent engagement ecosystem. This is more than a technical role-it's an opportunity to shape how data, fundraising operations, and digital engagement come together to drive our mission forward.
As the vital connector between Development, Finance, Marketing, and IT, you'll lead the administration, configuration, and automation of our Microsoft Dynamics 365 Fundraising & Engagement (F&E) platform. Your expertise will empower teams with accurate data, streamlined processes, and powerful insights that strengthen donor relationships and enhance organizational impact.
Role and Impact
As our CRM Application Administrator, you will ensure the reliability, accuracy, and strategic value of our CRM system. You'll lead enhancements, build automated workflows, manage integrations, and support users throughout the organization. Your work will directly elevate fundraising operations, improve constituent engagement, and enable data-driven decision-making across departments.
Key Responsibilities
CRM Administration & Configuration
Serve as the primary administrator for Microsoft Dynamics 365 Fundraising & Engagement.
Manage user accounts, roles, permissions, and system security.
Configure entities, forms, views, dashboards, and business rules.
Maintain and enhance donor, campaign, pledge, and event management processes.
Oversee data quality through imports, exports, deduplication, and governance.
Manage release updates, testing, and documentation.
Automation & Integration
Build and maintain automated workflows using Power Automate to streamline acknowledgments, pledge tracking, campaign follow-ups, and more.
Develop and support Power Apps for internal data entry and reporting.
Collaborate with vendors and technical partners to maintain integrations (e.g., event platforms, finance systems, marketing tools).
Support data migration and transformation using tools like KingswaySoft or SSIS.
Extend system functionality with light development (JavaScript, Power Fx, basic plug-ins).
Data Governance & Reporting
Enforce data governance and donor privacy best practices.
Partner with Data/BI teams to support Power BI dashboards and campaign performance metrics.
Document data models, workflows, and integrations to ensure scalability.
User Support & Training
Provide Tier 2 user support across multiple departments.
Develop training materials, documentation, and best-practice guides.
Lead training sessions to improve CRM adoption and data literacy.
Thrive Here If You Have:
Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience).
Minimum 3 years administering Microsoft Dynamics 365 (Sales or F&E).
Hands-on experience with the Power Platform, Power Automate, Power Apps, Dataverse.
Strong understanding of relational data models and CRM architecture.
Excellent analytical, problem-solving, and documentation skills.
Ability to work independently, manage multiple priorities, and meet deadlines.
Strong communication skills and comfort supporting users at all levels.
Bonus points if you have:
Experience with nonprofit fundraising or donor management systems.
Familiarity with KingswaySoft, SSIS, or other ETL tools.
Working knowledge of SQL, JavaScript, Power BI, or light customization.
Microsoft certifications such as PL-200 or PL-400.
Experience integrating Dynamics 365 with ERP or marketing systems.
Why You Should Work Here
We believe meaningful work thrives in a mission-driven, collaborative environment. When you join us, you'll enjoy:
Competitive salary and benefits
Opportunities for professional development and certification
The chance to lead impactful CRM enhancements and automation initiatives
A collaborative culture committed to innovation and continuous improvement
Work-life balance and a supportive team that values your contributions
The Jewish Federation of South Palm Beach County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.
System Administrator
Network administrator job in Boca Raton, FL
will report daily to our corporate Headquarters in Boca Raton, Florida.
We are seeking a motivated and detail-oriented Junior System Administrator with strong leadership qualities to manage daily helpdesk operations while collaborating closely with our Systems, Network, and Database teams. This is a hybrid role that blends technical support, team management, and cross-functional coordination, offering a growth path toward mid-level system administration and IT leadership.
The ideal candidate will bring a combination of hands-on technical skills and people management capabilities, with a proactive approach to support delivery, operational improvement, and cross-departmental collaboration. In this role, you'll be responsible for overseeing the helpdesk teams performance, conducting daily stand-up meetings, managing ticket workflows, and serving as a key liaison between frontline support and infrastructure teams.
Key Responsibilities
Help Desk Operations & Oversight
Supervise day-to-day operations of the IT Help Desk, ensuring timely and effective resolution of service tickets for both onsite and remote users.
Conduct daily team meetings to review open tickets, set priorities, and communicate relevant updates.
Enforce SLAs and ensure ticket queues are actively managed and escalated when necessary.
Perform routine performance assessments, coaching, and training sessions for the Help Desk team to support individual and team development.
Monitor support metrics and KPIs, identifying service trends and recommending improvements to boost efficiency and user satisfaction.
Technical Support & Escalation
Serve as the final escalation point for complex helpdesk incidents requiring advanced troubleshooting or coordination with infrastructure teams.
Ensure consistent knowledge sharing and documentation of common issues and solutions within the helpdesk knowledge base.
Participate in hardware/software deployment projects, patching cycles, and endpoint lifecycle management.
Cross-Departmental Collaboration??
Act as a liaison between the Help Desk and the Systems, Network, and Database teams, facilitating clear communication and coordinated support for IT projects.
Assist with server administration, basic networking tasks, and infrastructure support under the guidance of senior sysadmin or network engineers.
Help plan and execute cross-functional IT projects, ensuring proper hand-offs, resource coordination, and timely updates.
Process Improvement & Reporting
Develop and refine Help Desk procedures and onboarding documentation to standardize support practices.
Generate periodic reports on helpdesk performance, ticket resolution trends, and user feedback to inform leadership decision-making.
Maintain compliance with internal IT policies, user access controls, and operational documentation.
Qualifications
Qualification
Education & Experience
Bachelors degree in Information Technology, Computer Science, or a related discipline preferred (or equivalent experience/certifications).
3-5 years of experience in a helpdesk, desktop support, or junior sysadmin role, with at least 1-2 years of leadership or team coordination responsibilities.
Prior experience in a regulated industry such as insurance, finance, or healthcare is a plus.
Technical Skills
Proficient with Windows OS, Office 365, Active Directory, and basic networking (DHCP, DNS, VPN, LAN/WAN).
Experience with ITSM/ticketing platforms such as Jira, ServiceNow, or Zendesk, ServiceDesk Plus.
Familiarity with scripting, endpoint security tools, and virtualization technologies (VMware, Hyper-V) is a plus.
Soft Skills
Strong leadership, organizational, and communication skills.
Proven ability to coach and support team members in a fast-paced IT environment.
Comfortable translating technical concepts into user-friendly language for end-users and non-technical stakeholders.
“Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits,
EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type
of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by
law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.”
“Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance”
Desktop Support Specialist
Network administrator job in Boca Raton, FL
Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate's or bachelor's degree in information technology, Computer Science, or related
field, or equivalent work experience.
· 2-4 years of experience in a desktop support or similar role.
· Strong knowledge of Windows and Mac operating systems.
· Proficiency with Microsoft Office Suite and other common software applications.
· Experience with Active Directory, group policies, and user account management.
· Familiarity with remote desktop tools and support software.
· Excellent problem-solving and analytical skills.
· Strong communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support
Technician (MCDST) are a plus
Senior Systems Administrator
Network administrator job in West Palm Beach, FL
Flybridge Staffing is currently searching for a Sr. Systems Administrator for a Client based in the West Palm Beach area. This is a direct-hire position that works off a hybrid schedule. The Sr System Engineer will deploy, reconfigure, and troubleshoot systems and applications at the server level.
Experience/Responsibilities:
AS degree or higher, and 5 years of Windows and VMware Admin experience.
Experience configuring, deploying, and managing VMware, Web Server in cloud environments is required. (preferably Azure)
Experience setting up VMware instances in the cloud and on prem.
Expertise in Windows operating systems, including creating and configuring physical and virtual servers. (Windows, VCenter, VMware, ESXi)
Experience administering/creating policies within systems tools.
Advanced Active Directory and DNS experience.
Experience installing, configuring, maintaining and troubleshooting SANs. Including HBA, Networking storage connectivity. iSCSI, NAS, Flash for File and Object, etc.
Strong PowerShell scripting and automation
Experience with EntraID and advanced AD Auditing tools.
Proficient with Active Directory and associated tools. Including User/group administration, security permissions and group policies.
Knowledge of backup, restore, and recovery procedures is preferred.
Experience with Zerto Backup, or Cisco VMware integrated Site Recovery Manager (SRM)
Experience with a mixture of Virtual server products is a plus (VMware, Hyper V, Citrix)
Knowledge of Azure, Citrix, and AWS cloud services.
Pure Storage experience is highly preferred.
SharePoint Administration is highly preferred
Knowledge of SQL Server is highly preferred.
Demonstrated experience in patch deployment and software packaging.
Provides escalation support to Help Desk for all infrastructure-related issues. This includes computers, workstations, mobile devices, printers, software, and network issues.
****NO SPONSORSHIP AVAILABLE**** US Citizen, GC, EAD only please. If your background aligns with the above details and you would like to learn more, please submit your resume to jobs@flybridgestaffing.com or on our website, www.flybridgestaffing.com and one of our recruiters will be in touch with you ASAP.
Follow us on LinkedIn to keep up with all our latest job openings and referral program.
Technical Support Engineer
Network administrator job in Coral Springs, FL
The Technical Support Engineer provides technical assistance for both application support and desktop administration. This role requires troubleshooting software and hardware issues, managing IT assets, and ensuring smooth system operations while addressing customer inquiries across multiple support channels.
Responsibilities:
Application Support:
• Document and respond to customer inquiries via phone, and email.
• Troubleshoot and resolve application-related issues, assisting users in software
setup, and configuration.
• Maintain detailed records of software performance and recommend improvements
to enhance efficiency.
• Collaborate with engineers and senior IT staff to address complex technical
problems.
• Monitors individual performance objectives, meets standards, and assures
customer satisfaction goals are met.
IT Systems Support:
• Act as the primary contact for hardware/software/network issues across the
organization.
• Assist the Senior System Administrator with IT requests and system upgrades.
• Install, configure, and update desktop software and hardware.
• Manage IT assets, including device setup, storage, disposal, and troubleshooting.
• Ensure security compliance, performing BIOS/firmware checks and monitoring IT
infrastructure.
• Oversee Mobile Device Management (MDM), managing device enrollment,
compliance, and troubleshooting.
• Administer Multi-Factor Authentication (MFA), assisting users and securing
authentication processes.
• Deploy and manage Trend Micro security solutions, ensuring system security and
policy compliance.
• Serve as a secondary point of contact for Rapid7 Immediate Threat Response,
monitoring vulnerabilities and coordinating security updates.
• Regularly review Jira tasks, ensuring timely completion and quality assurance.
• Create and maintain technical documentation for software, security policies, and IT
procedures.
• Continuously assess IT processes and propose innovative improvements.
• Perform regular system checks, eg network drives.
• Upgrade computers (eg RAM, storage).
• Provide on-call support, including after-hours incident response (as needed)
• Handle other IT-related responsibilities as assigned.
Qualifications:
• Bachelor's degree in computer science, IT, or related field (preferred).
• Strong troubleshooting skills for software, hardware, and network issues.
• Working knowledge of Windows/MacOS, Microsoft Office, and enterprise applications.
• Experience with asset management, MDM, MFA, and cybersecurity tools.
• Excellent communication skills, able to explain technical concepts to non-technical users.
• Ability to multitask and prioritize in a fast-paced environment.
Physical & Work Environment:
• Ability to lift up to 50 pounds, access equipment in tight spaces.
• Primarily office-based, with occasional travel for technical support.
• May require evening/weekend work for system maintenance and upgrades.
System Engineer
Network administrator job in Deerfield Beach, FL
Insight Global's client is a top marine communications client servicing both government and commercial clients. As their team continues to grow, they have opened an additional position for a Systems Engineer on their team. This person will fill a void of understanding their systems to ensure they can service their customers in the best way possible.
COMPETENCIES:
· Design--Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
· Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
· Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
REQUIRED SKILLS AND EXPERIENCE
- Degree in systems engineering or equivalent experience
- 4-6+ years of systems engineering experience
- Experience with various tools such as DOORs, Clearcase, ClearQuest, Jira, Jama (preference to Rational DOORs)
- Understanding of the architecture and systems
- Analytical background and able to understand system, requirements, analyze gaps, and translate to customers - Good communication skills and documentation skills
- Ability to obtain a security clearance
- Able to come onsite 5 days a week in Deerfield Beach, FL
NICE TO HAVE SKILLS AND EXPERIENCE
- Model-Based System Engineer (MBSE) experience
- Degree is preferred and additional education/certifications
- Shipboard integrated communications experience preferred or any sort of communications experience (radars, etc.)
- Secret Clearance
IT Systems Administrator
Network administrator job in Palm Beach Gardens, FL
Job DescriptionBenefits:
401(k)
401(k) matching
Health insurance
Paid time off
IT Systems Administrator Employment Type: Full-time, Exempt About AMPERA
AMPERA is redefining clean, sovereign energy with compact, ultra-safe nuclear systems that power AI, industry, and defense with zero emissions and unmatched reliability. Our modular micro-reactors combine the best of fusion and fission to deliver scalable, deployable, and inherently safe energy anywhere from AI data centers to remote or defense operations.
As a fast-growing company, AMPERA blends the agility of a startup with the ambition of a global energy innovator. Joining us means becoming part of a bold mission to revolutionize how the world generates power through advanced nuclear and manufacturing technologies.
Position Overview
We are seeking an experienced IT Systems Administrator to design, implement, and maintain AMPERAs IT infrastructure. This role is ideal for a proactive, hands-on professional who can architect secure, scalable systems and ensure optimal performance across our engineering, manufacturing, and office environments. Youll help shape the digital foundation of a high-tech organization advancing next-generation clean energy.
Key Responsibilities
Design, configure, and maintain secure wired and wireless networks, firewalls, and VPNs.
Manage low-voltage contractors and network hardware installations.
Administer cloud and on-prem storage, backups, and access control systems.
Procure and configure high-performance laptops and workstations.
Deploy software updates, monitor licensing, and manage endpoint security.
Implement cybersecurity policies and ensure compliance with CMMC, NIST 800-171, ITAR, and GDPR.
Provide user support, troubleshoot issues, and train staff on IT best practices.
Maintain accurate system documentation and network diagrams.
Recommend and implement continuous improvements to IT systems and policies.
Qualifications
35 years of experience as a Systems or Network Administrator.
Strong technical knowledge of networking, virtualization, and security tools.
Experience managing Windows, mac OS, and hybrid environments.
Familiarity with Active Directory, Azure, and MDM systems.
Working knowledge of compliance standards (CMMC, NIST, ITAR).
Excellent troubleshooting, communication, and organizational skills.
Preferred: Experience in engineering, defense, or manufacturing settings.
What We Offer
Competitive salary ($90,000 $130,000, depending on experience).
Comprehensive benefits package, including healthcare, dental, vision, and 401(k).
Opportunity to build and scale IT systems from the ground up in a high-growth tech environment.
A collaborative, mission-driven culture where technology drives innovation and impact.
Significant career growth potential as AMPERA expands nationally and globally.
Junior Systems Administrator
Network administrator job in Hialeah, FL
One of our clients located in Hialeah, FL is searching for a Junior Systems Administrator. The Junior Systems Administrator will be responsible for providing technical assistance and support related to computer systems, provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.
PRIMARY RESPONSIBILITIES
Provide technical assistance and support for incoming phone calls and help desk e-mails, assuring appropriate and timely response to these requests.
Install and configure operating systems and other software and routinely test installed software for glitch detection and other issues
Configure and install infrastructure devices to include routers, switches and WiFi devices.
Follow up with customers to ensure issue has been resolved.
Monitor existing systems to ensure structural integrity
Oversee the development and installation of new hardware and software
Provide technical direction to User Base
Implement security systems and redundant backups to maintain data safety
Maintain Access Control Lists
Install hardware and software tools and applying security measures to infrastructure devices.
Make changes, upgrades and patches to infrastructure devices
Develop and complete actions in system specifications, technical and logistical requirements and other disciplines
Create and maintain technical documentation to insure efficient planning and execution
Manage and document system configuration
Qualifications
Minimum Associate degree or related field
Must have these certifications: A+, N+, CCNA
Experience working with the Microsoft Windows PC platform and network experience
Written/Verbal communication proficiency in the English language
Some experience in the following is preferred: Active Directory, Exchange 2010 or Exchange 2013, Microsoft
Office Suite, Terminal Servers
Additional Information
All your information will be kept confidential according to EEO guidelines.
Network Administrator
Network administrator job in Davie, FL
Network Administrator - Davie, FL Onsite only and MUST be vaccinated. Salary: $45K - $75K plus great benefits and PTO PRINCIPAL FUNCTION: The Network Administrator will be responsible for a broad range of tasks related to the overall installation, maintenance, enhancement, optimization, security and documentation of Federation's network and systems. The Network Administrator will actively monitor, diagnose, and resolve technology issues, optimize system performance, provide hands on day-to-day support and spearhead improvement initiatives. The preferred candidate will be a continuous learner, possess a strong work ethic, familiar with (or willingness to learn and abide by rules pertaining to) working in a ticketing system and have experience working a wide variety of end users.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintain and understand all parts of the IT infrastructure and systems.
Implement and maintain network systems using industry best practices; work with external vendors as needed.
Manage tasks to completion and assist with project management as needed.
Manage and improve network security capabilities and solutions.
Respond to and resolve escalated issues.
Assist with IT audits and system backups and recovery.
Provide mobile device support.
Stay current on the latest technology and information security trends and make recommendations for potential use at the Federation.
Documentation and planning, particularly policies and procedures around data storage and disaster recovery
LAN / WAN / WIFI / VPN
Collaborate with management and the outsourced IT firm to assess short- and long-term network and system needs.
Define and scope improvement and maintenance projects.
Create and maintain documentation for all relevant systems and changes.
Assistance with audited financial statements as it relates to network security, and IT policies and procedures.
Assist in the preparation of RFP's and RFQ's.
STATUS AND SCOPE: Initiate and respond to ongoing contacts with Federation professionals, donors, volunteers, and third-party vendors.
JOB QUALIFICATIONS:
Degree in Computer Science/Engineering, or similar field of study.
Two or more years of experience in IT / IS.
In-depth understanding of TCP / IP networking, including switching, routing, VLANs, DNS and wired/wireless connectivity.
Microsoft Windows Network Management, including Windows Server 2016 and 2019, Active Directory and Group Policy.
Strong understanding of Information Security best practices.
Experience with both PC and MAC systems.
Experience with 365 Management and Administration, including Exchange Online, Mobile Device Management, Teams, OneDrive and Azure AD, Zoom and Avaya phone systems.
Hosted/Cloud infrastructure solutions.
Backup and Disaster recovery solutions.
PHYSICAL REQUIREMENTS: Ability to communicate orally with customers, vendors, management, and coworkers is crucial. Regular use of phone and email for communication is essential. The ability to remain in a stationary position roughly 50% of the time, as well as the ability to move about the office (accessing files/storage, office equipment, computers and other office productivity devices, attending meetings, etc.), is required. Using a computer while sitting for extended periods is common. Must also be able to position self to maintain equipment, including under tables and desks.
Heavy lifting is expected, though occasional exertion of 20 lbs. or less of force (e.g., picking up and carrying laptops / tablets) may be required. Good manual dexterity required to use common office equipment (e.g., computers, mobile devices, calculators, copiers, scanners).
Position requires stamina to work extended days to include early morning, evening and weekend events and meetings in addition to the regular work schedule. Ability to interface with all levels of the organization (both technical and non-technical). Ability to perform after-hours and periodic weekend work and adhere to an on-call schedule.
MENTAL REQUIREMENTS: Position requires flexibility with the ability to focus on detail while handling multiple tasks and periods of frequent interruptions. Must be able to plan and organize assignments independently, to create and develop research and to present information effectively to groups. Analytical and troubleshooting skills with the ability to approach work creatively. Ability to juggle multiple projects, prioritize and deliver on time. Ability to work well in a remote or in-person environment.
Network Administrator
Network administrator job in Fort Lauderdale, FL
Join Vacatia and Keep Our Systems Running at Peak Performance
At Vacatia, we're reshaping vacation ownership and resort management with technology and hospitality expertise. Behind every seamless guest experience is a reliable, secure, and high-performing IT infrastructure. We're looking for a Network Administrator to help us manage the servers, desktops, and networks that power our growing business and keep our teams connected.
Why You'll Love Working at Vacatia
Modern Infrastructure: Work with Windows Server, virtualization platforms, and Cisco networking technologies to support mission-critical operations.
Hands-On Impact: From troubleshooting desktops to optimizing servers and networks, your work keeps our teams and resorts running.
Security & Reliability: Be a guardian of our systems-ensuring uptime, patching, backups, and compliance.
Collaborative Culture: Partner with IT, DevOps, and business teams to deliver responsive support and drive automation.
Your Impact
Manage and maintain Windows Server environments, including Active Directory, Group Policy, DNS, and DHCP
Administer user accounts, permissions, and access controls with a focus on least privilege
Monitor system performance, availability, and security across desktops, servers, and networks
Troubleshoot hardware, software, and network issues to resolve tickets within SLA boundaries
Implement patching strategies using WSUS (or equivalent tools) to keep systems current
Maintain backup and disaster recovery solutions to ensure business continuity
Collaborate with IT and DevOps teams on scripting and automation initiatives
Document configurations, changes, and incidents to support compliance and auditability
What You Bring
3+ years of experience in system or network administration (Windows-focused)
Strong proficiency with Windows Server, Active Directory, and PowerShell scripting
Experience with virtualization platforms (Hyper-V or VMware ESXi)
Solid understanding of networking fundamentals (DNS, DHCP, TCP/IP)
Knowledge of security best practices for patching, hardening, and endpoint management
Excellent troubleshooting, documentation, and communication skills
Experience with Cisco routing, switching, and firewall administration
Familiarity with Slack automation or event-driven notification systems
Spanish fluency (preferred but not required)
Be Part of Something Bigger
If you're excited about supporting a fast-growing hospitality company with reliable IT infrastructure, this is your chance to make a direct impact. Join Vacatia as our Network Administrator and help us power the systems that keep vacations running smoothly.
Apply today and be part of the future of hospitality tech.
Auto-ApplyNetwork Support Technician
Network administrator job in Miramar, FL
Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.
The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.
Responsibilities:
* Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units.
* Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors.
* Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots.
* Assist in testing, applying, and maintaining server configurations and related security patches.
* Assist in maintaining and checking the health of systems and backups to include restore testing.
* Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets.
* Update tickets following documentation templates and/or guidelines to ensure quality requirements are met.
* Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner.
* Provide inventory support and input to the provided inventory system for the customer.
* Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests.
* Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events.
* Conduct or provide new equipment deployments and/or requested deployment support.
* Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets.
* Analyzes functional business requirements and design specifications for functional activities.
* Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met.
* Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems.
* Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products.
* Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware.
Required Skills/Experience:
* Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process.
* Associate Degree or equivalent experience.
* 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role.
* Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues.
* General knowledge network products and systems.
* Experience in a rapid paced, time sensitive, high-quality environment.
* Must have excellent team skills and collaboration skills.
* Attention to detail and follow-through.
* Ability to work with minimal supervision.
* Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
* Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails.
* If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements.
Preferred Skills/Experience:
* Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
* Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
* Ability to apply a comprehensive knowledge across key tasks and high impact assignments.
* Experience evaluating system performance results and recommending improvements or optimizations.
* Experience performing IT hardware repairs and installing replacement parts.
* Experience planning and leading technology assignments and projects.
* Prior hands-on experience with the setup, configuration and administration of servers and backups.
* Experience functioning as a technical expert across multiple project assignments.
* ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications.
Physical and/or Mental Qualifications:
* Effectively communicate with customers, stakeholders, and technical specialists.
* This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs.
EOE, including Disability/Vets.
Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.
IT JR SECURITY ADMINISTRATOR
Network administrator job in Plantation, FL
This is an exempt position, which is an entry level technical and analytical position assisting with the administration and support of the City of Plantation's security infrastructure. The Junior IT Security Administrator will help to implement security controls, conduct audits, and support security awareness initiatives to safeguard our systems from cyber threats. This role will also support the Help Desk as needed by providing technical assistance to end users.
Employees are hired as AT WILL employees that serve at the pleasure of the City and may be terminated at any time with or without cause.Monitor and analyze network traffic, system logs, and alerts from security tools (such as firewalls, IDS/IPS) to detect signs of suspicious or malicious activity.
Assist in the investigation and resolution of security incidents, including malware infections, phishing attacks, and unauthorized access.
Conduct system vulnerability and compliance assessments and remediation across OS, Cloud, and Infrastructure
Implement and monitor basic security controls such as access control lists, antivirus solutions, and encryption technologies.
Conduct regular audits and reviews of user access, ensuring compliance with security policies and best practices.
Assist with the creation and delivery of security awareness training programs, helping employees recognize and respond to cyber threats.
Prepare reports on security incidents and trends, providing analysis and recommendations for mitigating future risks.
Perform remote trouble shooting through diagnostic techniques and pertinent questions.
Record events/problems/resolutions within the internal tracking system.
Utilize the help desk ticketing system.
Research and make recommendations for purchasing decisions.
Performs related duties as required and as directed.
This position does not have final procurement authority.
Knowledge, Skills, and Abilities:
Knowledge of network design, principles, practices, analysis and security.
Knowledge of methods and equipment utilized in monitoring and troubleshooting network and communication system.
Network troubleshooting and infrastructure experience including firewalls (CISCO).
Security hardening on Azure Active Directory.
Prior experience in backup strategy and implementation specifically with ransomware concerns.
Prior Help Desk Support experience.
Minimum of 2 years experience managing, configuring, and troubleshooting Azure Active Directory.
Minimum of 2 years experience in a variety of cybersecurity technologies including Crowdstrike and Workspace One.
Ability to effectively analyze and solve problems through a systematic and logical approach.
Ability to effectively analyze and resolve security issues.
Ability to work with vendors and assist in procurement process.
Ability to relate technical communication issues clearly, both orally and in writing, to non-technical individuals.
Ability to work with confidential data and maintain such confidence.
Ability to operate a City vehicle and possess the required license.
Ability to establish and maintain an effective working relationship with other employees, City officials and the general public.
DESIRABLE EXPERIENCE AND TRAINING
Graduation from an accredited four year college or university with a Bachelor's degree in computer science or closely related field, or any equivalent combination of education, experience or training which provides the required knowledge, abilities and skills may be considered. Requires four (4) years experience in actively working, planning, managing and implementing IT Security system solutions or closely related experience. CCNA (Cisco Certified Network Associate), Security+ certificates required.
Preferences
Master's degree or higher in Information Systems Security or closely related field
Certified Information Systems Security Professional (CISSP)
CompTIA Advanced Security Practitioner (CASP+)
Certified Ethical Hacker (CEH)
3 + years direct hands-on experience with incident management and response
3 + years proficiency in problem-solving, analytical thinking, and penetration testing methodologies Tasks are regularly performed inside and/or outside with potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes, wetness, humidity, rain, temperature, and noise extremes, machinery and/or moving vehicles, vibrations, and electric currents.
Network Specialist
Network administrator job in Coral Springs, FL
For Support Job Description click here.
For Support Salary Schedule click here.
*NOTE: Must pass Clay County School Board physical. Driving histories acquired from on-line services
ARE NOT
ACCPETED.
Required Qualifications:
Must be a high school graduate or have passed the GED equivalency examination.
Post high school training in Network Administration / Design.
Must have at least One (1) year experience with Microsoft Active Directory.
Must have experience with Network Administration on a current or recent Network operating system. Must have experience designing, deploying, and administering Microsoft Active Directory and/or similar SQL services such as MySQL, Sybase, Oracle, etc…
Must possess a valid Florida Drivers License appropriate for the vehicle/equipment assigned and maintained.
Must have a safe driving record during employment. Safe driving history shall be interpreted as follows: On a license record search no accumulation of points totaling eight (8) or more within any 12-month period within the three (3) years immediately preceding the record search; and no conviction for DUI within the seven (7) years immediately preceding the record search. A no contest plea shall be considered the same as a conviction.
Desired Qualifications:
Preferably an industry certification or minimum One (1) year similar work experience.
Experience in HTML, HTML5, PowerShell, SQL, ASP, C++, Visual Basic 6, VB Script, VBA, and PHP helpful.
Experience with Dell and IBM servers is helpful.
BACKGROUND SCREENING:
All prospective employees must submit to a Level 2 background check pursuant to Florida State Statute 435.04 and be found eligible by the Agency for Health Care Administration (AHCA) Care Provider Background Screening Clearinghouse. The background check will include, but is not limited to, fingerprinting for statewide criminal history records checks through the Florida Department of Law Enforcement, national criminal history records checks through the Federal Bureau of Investigation, local criminal records checks through local law enforcement agencies, and a search of the sexual predator and sexual offender registries of any state in which the prospective employee resided during the immediate preceding 5 years.
If you would like more information about the Agency for Health Care Administration (AHCA) Care Provider Background Screening Clearinghouse, please visit AHCA Clearinghouse.
Network Support and Systems Specialist
Network administrator job in Miami Lakes, FL
Responsible for maintaining the seamless operation of the credit union's network infrastructure and data security. Key responsibilities include managing, securing, and supporting network systems within a Hybrid IT environment, monitoring network traffic to identify vulnerabilities, assisting with the implementation of security protocols, and overseeing software and hardware updates, backups, and recovery processes to ensure reliability and safety.
Essential Functions & Responsibilities:
30% Demonstrates a strong understanding of networking fundamentals to efficiently configure and manage the credit union's Hybrid IT environment and ensure security. Assist minimizing security risks through the development, implementation, and enforcement of comprehensive security policies, system hardening measures, timely patching, and reliable backup and recovery protocols, all while maintaining strict compliance with industry standards and regulations.
25% Application of internal standards and security controls for Hybrid IT Environment, including IS control policies, examine issues and build appropriate security solutions to prevent potential security threats, use available tools to find vulnerabilities and remediate same, also auditing assistance in reporting findings.
15% Assist in planning, implementation and maintaining WAN communications, database systems and network systems and software, etc. Reviews documentation of new modules/features or system updates, Interfaces with vendor(s) on implementation and configuration of software and hardware. Prioritization and resolution of problem issues: Places calls and logs any issues related to data processing and third-party vendors; follows up until any open issues are resolved to credit union's satisfaction.
15% Manage all aspects of systems and desktop support, providing troubleshooting and resource management assistance to IT and internal personnel. This includes support for networks, PCs, printers, peripherals, and PC operating systems.
10% Participates in both short-term and strategic long-term planning for the department, leveraging 2innovative technologies to address the evolving needs of the Credit Union and its members effectively.
5% Performs other related duties as assigned.
Performance Measurements:
1. Knowledge of existing policies, security standards, frameworks, procedures, and guidelines.
2. Ability to quickly assimilate technology, including networking, firewalls, switches, and systems management in a hybrid IT environment.
3. Proficient in the use of VMware, Azure, DELL and SonicWall Systems.
4. Provide support and troubleshooting.
5. Understanding security risks controls and apply accordingly.
6. Knowledge of vulnerability assessment and penetration testing best practices.
7. Communicate and escalate incidents according to operating guidelines.
8. Review suspicious or anomalous activity based on data alerts or data outputs from various toolsets.
9. Stay informed about industry trends and current security practices.
10. Knowledge in the areas of information security, IS auditing, data processing operations.
11. Ability to quickly assimilate and take advantage of new technologies.
12. Provide friendly, professional and accurate service and support to all members and associates.
Knowledge and Skills:
Experience Four to five years of similar or related experience.
Education (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g. Networking Certification and/or
information technology certifications in lieu of a degree - MCSE, Azure, AWS.
Interpersonal Skills Motivating or influencing others is a material part of the job. Outside contacts become important and fostering sound relationships with other entities (companies and/or
individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. The role requires a significant level of trust or diplomacy.
Other Skills
1. Ability to understand and manage the impact of technical issues and processes within the context of information security and risk management.
2. Strong organizational and time-management skills.
3. Excellent written and verbal communication skills, with the ability to engage effectively with individuals at all levels of technical proficiency.
4. Broad knowledge of company functions and an understanding of evolving desktop processing needs across departments and individual users.
5. Ability to work independently and travel as needed, while efficiently using general office equipment.
Physical Requirements
Must be able to lift boxes of up to 25 Lbs. Must be able to sit for long periods.
Work Environment Noise resulting from regular office equipment.
Auto-ApplyEngineer, Software/Information Platform (Kafka Developer) (Contractor Conversion)
Network administrator job in Miami Lakes, FL
What Software & Information Platforms contributes to Cardinal Health
Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities.
What is expected of you and others at this level
Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
Participates in the development of policies and procedures to achieve specific goals
Recommends new practices, processes, metrics, or models
Works on or may lead complex projects of large scope
Projects may have significant and long-term impact
Provides solutions which may set precedent
Independently determines method for completion of new projects
Receives guidance on overall project objectives
Acts as a mentor to less experienced colleagues
Responsibilities
Develop and implement solutions using Kafka.
Administer and improve use of Kafka across the organization including Kafka Producers, Kafka Consumers, Kafka Connect, ksql DB, KStreams, and custom implementations.
Work with multiple teams to ensure best use of Kafka and data-safe event streaming.
Understand and apply event-driven architecture patterns and Kafka best practices. Enable development teams to do the same.
Assist developers in choosing correct patterns, event modeling, and ensuring data integrity.
Continuous learning to be a Confluent/Kafka subject matter expert.
Work with Kafka API's (e.g. metadata, metrics, admin) to provide pro-active insights and automation.
Perform regular reviews of performance data to ensure efficiency and resiliency.
Contribute regularly to event-driven patterns, best practices, and guidance.
Review feature release and change logs for Kafka, and other related components to ensure best use of these systems across the organization.
Work with lead to ensure all teams are aware of technology changes and impact.
Acquire a deep understanding of source and sink connector technical details for a variety of platforms including SAP, SAP HANA, Sales Force, PostgreSQL, MS SQL Server, and others as required.
Qualifications
8-12 years of experience, preferred
Bachelor's degree in related field preferred, or equivalent work experience, preferred
Anticipated salary range: $123,400.00 - $176,300
Bonus eligible: Yes
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with my FlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 2/03/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click
here
Auto-ApplyNetwork Support and Security Technician
Network administrator job in Hialeah, FL
Job Description
Network Support and Security Technician
Reports To: System Administrator, IT Director
Classification: Non-Exempt
WC Code: 8868
Fifth Level Administrator
Major Responsibilities
:
It is the responsibility of the Network Security Technician to safeguard our university's Network infrastructure and digital assets, ensuring the confidentiality, integrity, and availability of information systems. This role focuses on supporting network and security infrastructure, responding to technical issues, and helping staff with IT needs. This position involves monitoring, analyzing, and responding to security incidents, The IT office also provides training to staff in the use of different software and networking.
Key Responsibilities:
Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally.
Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities.
University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies.
Special Projects: Execute special projects assigned by the President or supervisor.
Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations.
Assigned Duties: Undertake other assigned duties as required.
Position Responsibilities:
Assist staff with basic training in computer software or network use, as directed.
Respond promptly to requests from faculty, administration, or campus deans regarding hardware or software issues, escalating complex problems as needed.
Support the IT department operations and routine maintenance.
Document and report security incidents; assist in assessing their impact under supervision.
Monitor security alerts and respond to incidents within the Azure environment, escalating threats to Systems Administrators.
Assist with the installation and maintenance of security software, such as firewalls, antivirus, and encryption tools.
Conduct periodic vulnerability scans and patches.
Follow instructions from IT system administrators regarding access privileges and security controls.
Stay informed about basic security trends and participate in required training.
Conduct periodic audits of managed systems and help review network security settings.
Help secure Azure resources (VMs, databases, storage) by following established procedures.
Support the use and monitoring of Azure Sentinel and other security tools as directed.
Work with the IT team on security projects and daily operations.
Apply operating system and software updates to staff workstations.
Monitor and investigate system backups failures.
Coordinate with vendors for equipment replacement or support.
Support workstation setup, software testing, and remote assistance.
Monitor and investigate network security systems and resolve issues.
Document incidents and resolutions for routine technical issues.
Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats.
Manage Azure Sentinel, our cloud-native SIEM solution.
Maintain servers, routers, switches, LAN, WAN, Internet security, remote communications, and user accounts.
Provide user assistance with the proper and efficient use of their systems
Keep staff workstations up to date with OS patches, drivers, and software updates
Work with vendors on behalf of users and for replacement equipment
Ensure compliance with university policies and relevant regulations, conducting regular security audits and assessments.
Provide technical support and training to staff on cybersecurity best practices.
Requirements:
Four-year university degree in CIS/MIS/CS/IS and/or 3+ years equivalent work experience in an IT Network Support role
Familiarity with Azure services (such as Azure AD, Azure Firewall)
Experience with network security tools such as firewalls, antivirus software, and basic intrusion detection systems.
Understanding of VPNs, LAN/WAN networking, and basic patch management.
Knowledge of fundamental system security concepts (e.g., firewall rules, data backup and recovery).
Familiarity with Windows and Mac operating systems; ability to provide desktop support.
Experience working with Microsoft/Windows products (such as Office 365, DNS, DHCP, Windows Server environments).
Experience with setup and maintenance of network devices (switches, routers, firewalls).
Ability to follow established procedures for asset management and patch management.
Understanding of Active Directory and security best practices.
Strong communication and teamwork skills; able to follow instructions and escalate issues as needed.
Commitment to maintaining confidentiality and privacy of information and records.
Willingness to work flexible hours, including occasional weekends or after-hours support.
Entry-level certifications such as CompTIA Network+ or Security+ are preferred but not required.
Experience working with Windows / Mac OSX desktop.
Experience working on infrastructure configurations, i.e. switches, routers, firewalls and low-voltage cable
Experience working with Asset/Image Management and patch management solution
Microsoft Active Directory and Security best practices.
Must be a flexible and reliable team player
Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records.
Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management
Must have a strong command of reasoned, measured decision-making processes based upon analyzing the pros and cons of each potential decision to be made.
Must be able to work weekends and after hours whenever needed
License/Certification:
Azure: Azure Security Engineer Associate, Azure Administrator (Preferred)
CompTIA Security+,
LAN/Networking: 2 years (Required)
Active Directory: 2 years (Required)
CompTIA Network+ 3 years (Required)
Job Type
Full-time
Network Field Support Engineer
Network administrator job in Fort Lauderdale, FL
Job DescriptionAt ITRADE STEM, we help create jobs and support the future of industries in space, technology, energy, and manufacturing. We do this by creating programs that help talent develop skills and support sustainable growth. Join us on our mission to Redefine STEM!
Job Overview:We're seeking an IT Field Support Specialist Level 2 to deliver white-glove technical support across multiple job sites and office locations in the Dallas-Fort Worth area. In this hands-on role, you'll be the go-to resource for field and office teams, ensuring technology runs smoothly so project teams stay productive and connected. This is an excellent opportunity to join a growing organization and build your career in a dynamic industry that blends technology with engineering, procurement and construction innovation.
RESPONSIBILITIES:
Deliver responsive, high-quality technical support to end users across office and jobsite locations, maintaining exceptional customer service standards
Triage and resolve complex technical issues efficiently, documenting root causes and solutions to build institutional knowledge
Deploy, configure, and manage Windows endpoints including laptops, desktops, and standard business software across multiple locations
Provide expert support for Microsoft 365 suite including Outlook, Teams, SharePoint, and OneDrive synchronization
Manage iOS and Android mobile device support, troubleshooting connectivity and application issues
Maintain disciplined ticket management practices with clear communication of ETAs, progress updates, and resolution steps
Diagnose and resolve basic networking issues including DHCP, DNS, VPN, and VLAN configurations, escalating complex issues appropriately
Travel regularly to construction jobsites to provide on-site white-glove support and configure networking equipment
Monitor common technical issues proactively and drive projects through to completion with minimal supervision
Collaborate with field leadership to understand business needs and deliver technology solutions that enhance productivity
REQUIREMENTS:
Strong foundation in networking fundamentals: DHCP, DNS, VPN, VLANs, and IP addressing
Hands-on experience supporting Microsoft 365, SharePoint, and OneDrive in enterprise environments
Proven ability managing and troubleshooting both iOS and Android mobile devices
Demonstrated Windows administration skills including software deployment and system configuration
Exceptional written and verbal communication skills with a customer-service mindset
Meticulous attention to detail and disciplined approach to ticket management and documentation
Experience with Windows 10/11 endpoint management, imaging, auto-provisioning, and health monitoring
Knowledge of identity and access management including SSO/MFA and account provisioning workflows
Familiarity with endpoint security tools such as EDR, disk encryption, and secure wifi/VPN configurations
Proficiency with remote support tools for screen-sharing and remote assistance
Understanding of basic network monitoring, switch/AP configuration, and onsite router/AP setup
Experience with help desk/ticketing systems for intake prioritization, SLA management, and comprehensive documentation
Ability to work with asset management systems for tracking laptops, peripherals, and jobsite equipment
Bachelor's degree or equivalent practical experience preferred
1-2+ years in progressively responsible technical support roles
Physical ability to lift up to 50 lbs occasionally and work in typical office and construction field conditions
NICE TO HAVE:
Previous experience supporting construction or field-operations environments where you've balanced office and remote site support
Scripting or automation skills for endpoint setup, configuration management, and health checks
Hands-on experience with network monitoring tools and intermediate switch/AP configuration
Exposure to knowledge base management and creating runbooks for common fixes and field checklists
WORK SETTING:This is a high-travel role (approximately 95%) based in the Dallas-Fort Worth area, requiring daily travel to various job sites throughout the region. Candidates must be comfortable working primarily in active construction site environments with moderate noise levels, occasional dust, and varying weather conditions, with limited time in traditional office settings.
Network Support Specialist
Network administrator job in Plantation, FL
NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.
Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.
Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.
Role:
The Network Support Agent is a critical, high-impact position responsible for supporting the Nation's Transportation nationwide provider network. Agents are expected to manage complex inquiries, resolve payment and trip-related issues with precision, and provide real-time operational support across multiple systems, including Zendesk, NetSuite, and internal tools.
Responsibilities:
* Act as the first line of support for all in-network transportation providers via inbound calls, Zendesk tickets, sms, and email.
* Resolve complex inquiries regarding trip assignments, incentive structures, and payment discrepancies - not just route them.
* Access and interpret financial and operational data in NetSuite and other systems to explain payment statuses and trip metrics.
* Triage and escalate issues quickly and accurately to Dispatch, Payments, or Provider Operations when specialized intervention is needed.
* Maintain strict SLA compliance for response and resolution times
* Document all support interactions in detail within Zendesk and CRM tools for accountability and performance tracking.
* Identify process gaps and recurring issues, communicating patterns to leadership for continuous improvement.
* Represent NationsBenefits Transportation professionally in every interaction, ensuring providers receive accurate and compliant guidance.
* Master multiple platforms simultaneously, toggling between systems efficiently to deliver timely solutions in live support environments.
Qualifications:
* Minimum 2-3 years of professional experience in a high-volume support, dispatch, or network operations role (transportation, healthcare, logistics, or SaaS preferred).
* Proven ability to handle 50+ calls or tickets daily while maintaining accuracy and composure.
* Advanced proficiency in Zendesk (ticket management, macros, tagging, and reporting) and NetSuite (payment lookups, vendor data verification).
* Strong technical aptitude - able to quickly learn and navigate multiple software platforms, internal dashboards, and payment systems.
* Exceptional verbal and written communication skills - professional, clear, and concise under pressure.
* Analytical thinker capable of diagnosing and resolving system-based or policy-driven issues without hand-holding.
* Detail-driven and accountable - consistently documents actions, meets metrics, and follows standard operating procedures.
* Ability to multitask across multiple screens and systems while maintaining a high level of accuracy.
* Prior experience in transportation, healthcare support, or vendor network management is strongly preferred.'
NationsBenefits is an Equal Opportunity Employer.
Network Field Support Engineer
Network administrator job in Fort Lauderdale, FL
Job DescriptionOctagon Talent Solutions is a full-service technology recruitment and staffing company based in South Florida. We humanize technical recruitment by identifying candidates' long-term career goals and assessing cultural fit when presenting opportunities. Our focus on long-term relationships helps ensure placements that last.
Job Overview:We're seeking an IT Field Support Specialist Level 2 to deliver white-glove technical support across multiple job sites and office locations in the Dallas-Fort Worth area. In this hands-on role, you'll be the go-to resource for field and office teams, ensuring technology runs smoothly so project teams stay productive and connected. This is an excellent opportunity to join a growing organization and build your career in a dynamic industry that blends technology with engineering, procurement and construction innovation.
RESPONSIBILITIES:
Deliver responsive, high-quality technical support to end users across office and jobsite locations, maintaining exceptional customer service standards
Triage and resolve complex technical issues efficiently, documenting root causes and solutions to build institutional knowledge
Deploy, configure, and manage Windows endpoints including laptops, desktops, and standard business software across multiple locations
Provide expert support for Microsoft 365 suite including Outlook, Teams, SharePoint, and OneDrive synchronization
Manage iOS and Android mobile device support, troubleshooting connectivity and application issues
Maintain disciplined ticket management practices with clear communication of ETAs, progress updates, and resolution steps
Diagnose and resolve basic networking issues including DHCP, DNS, VPN, and VLAN configurations, escalating complex issues appropriately
Travel regularly to construction jobsites to provide on-site white-glove support and configure networking equipment
Monitor common technical issues proactively and drive projects through to completion with minimal supervision
Collaborate with field leadership to understand business needs and deliver technology solutions that enhance productivity
REQUIREMENTS:
Strong foundation in networking fundamentals: DHCP, DNS, VPN, VLANs, and IP addressing
Hands-on experience supporting Microsoft 365, SharePoint, and OneDrive in enterprise environments
Proven ability managing and troubleshooting both iOS and Android mobile devices
Demonstrated Windows administration skills including software deployment and system configuration
Exceptional written and verbal communication skills with a customer-service mindset
Meticulous attention to detail and disciplined approach to ticket management and documentation
Experience with Windows 10/11 endpoint management, imaging, auto-provisioning, and health monitoring
Knowledge of identity and access management including SSO/MFA and account provisioning workflows
Familiarity with endpoint security tools such as EDR, disk encryption, and secure wifi/VPN configurations
Proficiency with remote support tools for screen-sharing and remote assistance
Understanding of basic network monitoring, switch/AP configuration, and onsite router/AP setup
Experience with help desk/ticketing systems for intake prioritization, SLA management, and comprehensive documentation
Ability to work with asset management systems for tracking laptops, peripherals, and jobsite equipment
Bachelor's degree or equivalent practical experience preferred
1-2+ years in progressively responsible technical support roles
Physical ability to lift up to 50 lbs occasionally and work in typical office and construction field conditions
NICE TO HAVE:
Previous experience supporting construction or field-operations environments where you've balanced office and remote site support
Scripting or automation skills for endpoint setup, configuration management, and health checks
Hands-on experience with network monitoring tools and intermediate switch/AP configuration
Exposure to knowledge base management and creating runbooks for common fixes and field checklists
WORK SETTING:This is a high-travel role (approximately 95%) based in the Dallas-Fort Worth area, requiring daily travel to various job sites throughout the region. Candidates must be comfortable working primarily in active construction site environments with moderate noise levels, occasional dust, and varying weather conditions, with limited time in traditional office settings.