Network Manager
Network administrator job in New Orleans, LA
Duration: Direct Hire/FTE
Salary: $100,000-135,000
Must-Haves:
Bachelor's degree in IT/Engineering or equivalent experience
7+ years enterprise networking (LAN/WAN/WiFi, routing/switching, firewalls)
3+ years leadership or senior technical lead experience
Vendor management experience
Corporate voice/contact center experience (Genesys preferred)
Segmented networks; OT/SCADA experience strongly preferred
Day-to-Day:
We're looking for a Network & Voice Manager who can lead a team and own the architecture and operations of enterprise network and voice systems. This person will ensure connectivity and security across offices, partners, customers, and field operations, while driving improvements through automation and modern tools (including generative AI).
What You'll Manage:
Enterprise Networking: Branch LAN/WAN/WiFi, Internet circuits, carriers, cellular partners
Security & Access: Firewalls, VPNs, segmentation, secure remote access, cloud-delivered security
Cloud Networking: Azure and other cloud environments
Voice Systems: Microsoft Teams telephony, Genesys contact center (SIP, routing, QoS)
Partner Connectivity: B2B tunnels, third-party integrations
Specialized Networks: IoT and OT/SCADA (segmented and monitored)
Dynatrace Support Engineer
Network administrator job in New Orleans, LA
DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we
Location: Hybrid. Candidates located within 25 miles of a DXC office are required to work onsite two days per week. Preferred locations: Plano, TX · Detroit/Farmington Hills, MI · Nashville, TN · New York City, NY · New Orleans, LA · Ashburn, VA · Tulsa, OK
Job Overview:
The Dynatrace Support Engineer (US Citizen only) is responsible for providing technical support and expertise in the deployment, configuration, and maintenance of Dynatrace solutions. This role focuses on ensuring optimal performance and reliability of Dynatrace installations and resolving any issues that arise. The ideal candidate will possess strong troubleshooting skills, a deep understanding of performance monitoring tools, and excellent customer service abilities.
Key Responsibilities:
Technical Support:
Provide first and second-level support for Dynatrace-related issues.
Respond to and resolve customer inquiries and support tickets in a timely manner.
Diagnose and troubleshoot performance and configuration issues within Dynatrace environments.
Incident Management:
Monitor and manage incidents related to Dynatrace.
Perform root cause analysis for recurring issues and implement solutions to prevent future occurrences.
Escalate complex issues to senior support staff or Dynatrace vendor support as needed.
Configuration and Optimization:
Assist in the configuration and optimization of Dynatrace environments.
Implement best practices for monitoring, alerting, and reporting to ensure comprehensive coverage and minimal false positives.
Collaborate with internal teams to customize Dynatrace solutions to meet specific application and infrastructure needs.
Customer Training and Documentation:
Provide training to customers and internal teams on Dynatrace features, functionality, and best practices.
Develop and maintain detailed documentation, including configuration guides, troubleshooting steps, and FAQs.
Create and update knowledge base articles to help customers resolve common issues independently.
Continuous Improvement:
Stay updated with the latest developments in Dynatrace and related technologies.
Identify opportunities for improving support processes and enhancing customer satisfaction.
Participate in team meetings and contribute to ongoing projects and initiatives.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Proven experience in supporting and managing Dynatrace solutions.
Strong background in application performance monitoring and troubleshooting.
Experience with Infrastructure technologies, OS, VMWare, Firewalls, Storage, etc. is a plus.
Experience with cloud platforms (AWS, Azure, GCP) and container technologies (Docker, Kubernetes) is a plus.
Proficiency in Dynatrace configuration and administration for Dynatrace Managed environment including Cluster, ActiveGates and OneAgents.
roficiency in configuring anomaly detection, tagging, problem notification, alerting, tagging, and custom integrations.
Optimize Dynatrace configurations to deliver actionable insights for system availability, performance and resource utilization.
Excellent analytical and problem-solving skills.
Strong communication and customer service skills.
Familiarity with scripting languages (e.g., Python, Shell scripting) is advantageous.
Understanding of IT infrastructure, networking, and application development processes.
Preferred Certifications:
Dynatrace Certified Associate
Work Environment:
This role supports an ITAR-compliant client account with specific security and work authorization requirements:
Must be ITAR-compliant and able to provide proof of citizenship.
Must be legally authorized to work in the United States without requiring current or future sponsorship.
Applicants must reside in the continental United States.
A background check and drug test are required.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Postings Link
Disability Accommodations
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here
.
Auto-ApplyCultural Exchange Pavilion Administrator
Network administrator job in New Orleans, LA
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FULL TIME: January 5 to May 15, 2026
PART TIME: May 16 to May 29, 2026
The Cultural Exchange Pavilion (CEP) celebrates global traditions through exhibits, demonstrations, and performances at the New Orleans Jazz & Heritage Festival. The CEP Administrator supports the CEP Coordinator in planning, organizing, and executing all aspects of the Pavilion, from artist engagement to exhibit setup. This role requires strong organizational skills, creativity, and the ability to thrive in a fast-paced, multicultural environment.
ESSENTIAL FUNTIONS:
Planning & Coordination
Collaborate with the CEP Coordinator and consultants on all aspects of Pavilion planning.
Assist with budgeting, staffing, and scheduling.
Support office operations (phones, mail, filing systems, etc.).
Coordinate CEP volunteers with the Festival's Volunteer Coordinator.
Supervise event assistants, production assistants, and temporary staff as needed.
Artist & Program Support
Help identify artists, demonstrations, installations, and exhibits.
Manage artist contracts and visa documentation (when applicable).
Communicate with participating artists regarding logistics, site needs, visa interviews, travel, and promotional materials.
Design & Presentation
Assist in developing decor concepts for the Pavilion and performance/demonstration tents.
Create visual proposals/lookbooks using Photoshop and collaborate with the Art Department.
Serve as liaison between artists, designers, producers, and staff.
Exhibits & Materials
Oversee procurement, care, and return of exhibit materials, including contracts, insurance, shipping, and inventory.
Ensure smooth setup and takedown of exhibits and displays.
Communications & Reporting
Draft copy for promotional materials, including website, program book, and exhibit signage.
Help prepare reports for leadership and committee review.
Ensure all external communications are shared with the CEP Coordinator.
Administration & Finance
Process budgets, expenditures, and procurement using Festival procedures.
Assist with credentials, passes, and participant packets for Pavilion staff, exhibitors, and VIPs.
Other
Adhere to HR policies, including reporting absences and maintaining confidentiality.
Submit all Festival-related documents and intellectual property at year's end.
Complete required trainings, feedback forms, and final reports.
REQUIREMENTS
Experience working in multicultural or international settings.
Proficiency with Photoshop/graphic design tools.
Background in producing cultural or arts exhibits.
Strong organizational, communication, and interpersonal skills.
Ability to work independently and under pressure in busy production settings.
Proficiency in Microsoft Office (Word, Excel).
PREFERRED SKILLS
Bilingual in English and Spanish (native Spanish speakers strongly encouraged).
Bachelor's degree (or equivalent experience).
Knowledge of New Orleans and Louisiana culture.
Experience in stage production and/or event design.
Ability to commit to seasonal work year after year.
Gateway Engineering & Support Engineer
Network administrator job in Covington, LA
Who we are: Globalstar pioneered personal safety by introducing its SPOT Satellite GPS Messenger in 2007. Today, leveraging its low-earth orbit (LEO) satellite constellation, Globalstar reliably connects and protects assets, transmits key operational data, and saves lives - from any location - for consumers, industrial companies and government agencies in over 120 countries. With a portfolio that includes SPOT GPS messengers, next-generation IoT products and modems, and cloud-based telematics solutions, Globalstar's cost effective satellite-powered innovations give users visibility and intelligence for improving safety and operational efficiencies.
What we offer:
* Work/Life Balance: Paid Time Off, Paid Holidays
* Financial Benefits: 401(k) Plan with Company Match, Employee Stock Purchase Program, Voluntary and Company Paid Group Life Insurance, Short- and Long-Term Disability Insurance, Medical FSA, Dependent Care, Competitive Salaries
* Health & Wellness: Health Insurance, Dental Insurance, Vision Insurance, Employee Assistance Program, Comprehensive and Interactive Wellness Program
Job Summary:
The GES personnel provide advanced technical and project support for Globalstar's Gateway Systems. They interface with all technical departments to provide project, troubleshooting, and repair support, primarily focused on supporting Gateways during incidents and downtimes. All staff in the GES department are dedicated to maintaining system uptime and preserving all elements of the Service Level Agreements (SLA).
Supervisory Responsibilities:
None
Duties/Responsibilities:
* Work with overlapping departments including engineering technical support, reliability engineering department, and operations to analyze collected operational data with the goal of improving overall network performance.
* Collect data and perform validations and verification on existing and new systems to define/refine requirements and thresholds for system performance improvements.
* Operational software and product test support.
* Take ownership of projects, identify and create new processes to optimize network performance.
* Conduct proactive system performance analysis (tracking and monitoring) to ensure all platforms are performing nominally.
* Cross train others in the department, accept cross training from others in the department.
* Provide training on all duties to other departments.
* Diligently work to resolve all assigned tickets.
* Help to create and maintain operational documentation including solutions documents, technical bulletins, and recommended Operations and Maintenance procedures.
* Provide technical support and assistance to Operations personnel in fault diagnosis, troubleshooting and repair of all operational equipment.
* Support SMEs by providing insight based on lessons learned during work on operational tickets.
Skills and Competencies:
* Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments and levels of management
* Ability to work under pressure within deadlines
* Ability to continuously learn and upgrade technical skills and understanding
* Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments, levels of management, and technical/engineering personnel
* Language skills in addition to English, preferred
Education, Experience, and Licenses/Certifications:
* Degree from an accredited engineering program (i.e., mechanical, electrical, aerospace)
* A minimum of 5 year's experience preferred with applicable skills/competencies
* Strong and proven ability to logically analyze, summarize and solve issues, then verifying and documenting solutions in complex technical environments
* Possess a clear understanding of satellite-based communication
* Must have strong knowledge of Networking Concepts, Security practices, and Satellite Base Stations
* Experience preferred with automated scripting in any language, Power BI, AWS, Grafana, JIRA
Preferred -
* Significant experience with large technical projects
* Experience in applicable satellite communications industry or military experience working with wireless communications networks
* Additional industry (Satellite, Data, RF, Communications, Operations) training and/or certifications
* RF analysis/measurement experience
* Familiarity with Linux based OS, data collection and presentation software
* Familiar with AWS data tools (S3, Kinesis, Kinesis Analytics, etc)
* Experience with Power BI
* A clear understanding of datasets for wireless communication systems
* Procedural writing skills and experience an asset
Physical Requirements:
* Willingness and ability to travel domestically and internationally for short-, medium-, and long-term assignments; valid passport required
* Willingness and ability to work after regularly scheduled hours as needed
* Willingness and ability for a shared on-call schedule
* Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours)
* Ability to lift 15 pounds at times
* Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job
Marginal Functions:
A review of this may have omitted some of the marginal functions of the position that are incidental to the performance of the job duties and responsibilities. This job description, in no way, states or implies that these are the only duties and/or responsibilities to be performed by the employee in this position. The employee in this position will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her supervisor.
Temporary Engineer, Systems & Infrastructure Administrator
Network administrator job in New Orleans, LA
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.
KPMG is currently seeking a Temporary Systems Engineer, Systems & Infrastructure Administrator for a nine-month assignment to join our Digital Nexus technology organization.
Responsibilities:
* Provide administration, maintenance, configuration, and ongoing support of server infrastructure hosting Enterprise Applications running on Windows and Linux operating systems
* Resolve complex enterprise system hardware and software problems; collaborate with peer teams and vendors to coordinate solutions
* Develop and maintain installation and configuration procedures; interface with business clients and technology staff to implement solutions that meet business needs and address impact of new or revised applications on existing infrastructure; including the installation and testing of new enterprise system software and hardware releases
* Work directly with users to prioritize requests and frequently update users to make certain that they are informed of progress and estimated delivery timeframe
* Effectively coordinate support escalation communication; participate in the development and maintenance of appropriate project technical documentation including design, configuration, installation
* Coordinate end-to-end application testing, defect management, change and release management and escalation processes with the ability to work in a production support environment providing on-call support, including off hours and weekend support
Qualifications:
* Minimum one year of recent experience operating in a large enterprise environment and understanding of implementation of systems at scale; technical skills in Windows Server and Linux operating systems and working knowledge of SANs
* Bachelor's degree from an accredited college or university is preferred
* Proficiency in Microsoft technologies including IIS, Microsoft Cluster Service, Certificates and PowerShell; experience in the various editions of VMware VSphere and Cisco UCS platform administration is a plus; strong troubleshooting skills using built in Windows OS tools, such as Event Logs, Perfmon, NetSH, PowerShell
* Ability to automate normal tasks i.e. PowerShell, Python, and experience with deploying software across the server estate
* Experience with Datadog, SCOM, Qualys, and ServiceNow is a plus
* Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work.
Follow this link to obtain salary ranges by city outside of CA:
**********************************************************************
KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Information Technology Professional
Network administrator job in New Orleans, LA
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
IT Systems Administrator
Network administrator job in Metairie, LA
Job Type: Full-time | Monday - Friday, 8:00 AM - 5:00 PM
Monarch Medical Management is a leading integrated medical facility dedicated to delivering high-quality, multispecialty care throughout Greater New Orleans and Baton Rouge. We pride ourselves on compassionate service and personalized attention that puts patients first.
Position Overview
We're seeking a professional, service-oriented team player to join our fast-paced IT Department as an IT Systems Administrator. In this full-time, non-exempt role, you'll play a key part in maintaining and optimizing the technical infrastructure that supports our healthcare operations. Occasional travel to surrounding clinics is required, and the position is eligible for overtime.
Key Responsibilities
• Configure and maintain servers to ensure optimal performance
• Manage user accounts, permissions, and access controls
• Monitor routers, switches, and firewalls to maintain network stability
• Provide technical support for healthcare applications, including EHR and PACS
• Implement and manage data backup and recovery protocols
• Enforce security policies to protect patient data and ensure HIPAA compliance
• Collaborate on system upgrades and maintain thorough documentation
Qualifications
• Associate degree in Information Technology or related field
• Proven experience as a Systems Administrator (healthcare experience preferred)
• Familiarity with Electronic Health Records (EHR) and PACS systems
• Proficiency in Windows and Linux server environments
• Experience with virtualization technologies (VMware, Hyper-V)
• Strong knowledge of Active Directory, Group Policy, and DNS
• Security certifications such as CISSP or CISM are a plus
• Excellent communication and interpersonal skills
Benefits
• Health, Vision, and Dental Insurance (after 60 days)
• Continued Education Programs
• Paid Time Off
• Retirement Plans
Monarch Medical Management is proud to be an Equal Employment Opportunity employer. We welcome all qualified applicants regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by law.
View all jobs at this company
Gateway Engineering & Support Engineer
Network administrator job in Covington, LA
Who we are:
Globalstar pioneered personal safety by introducing its SPOT Satellite GPS Messenger in 2007. Today, leveraging its low-earth orbit (LEO) satellite constellation, Globalstar reliably connects and protects assets, transmits key operational data, and saves lives - from any location - for consumers, industrial companies and government agencies in over 120 countries. With a portfolio that includes SPOT GPS messengers, next-generation IoT products and modems, and cloud-based telematics solutions, Globalstar's cost effective satellite-powered innovations give users visibility and intelligence for improving safety and operational efficiencies.
What we offer:
Work/Life Balance: Paid Time Off, Paid Holidays
Financial Benefits: 401(k) Plan with Company Match, Employee Stock Purchase Program, Voluntary and Company Paid Group Life Insurance, Short- and Long-Term Disability Insurance, Medical FSA, Dependent Care, Competitive Salaries
Health & Wellness: Health Insurance, Dental Insurance, Vision Insurance, Employee Assistance Program, Comprehensive and Interactive Wellness Program
Job Summary:
The GES personnel provide advanced technical and project support for Globalstar's Gateway Systems. They interface with all technical departments to provide project, troubleshooting, and repair support, primarily focused on supporting Gateways during incidents and downtimes. All staff in the GES department are dedicated to maintaining system uptime and preserving all elements of the Service Level Agreements (SLA).
Supervisory Responsibilities:
None
Duties/Responsibilities:
Work with overlapping departments including engineering technical support, reliability engineering department, and operations to analyze collected operational data with the goal of improving overall network performance.
Collect data and perform validations and verification on existing and new systems to define/refine requirements and thresholds for system performance improvements.
Operational software and product test support.
Take ownership of projects, identify and create new processes to optimize network performance.
Conduct proactive system performance analysis (tracking and monitoring) to ensure all platforms are performing nominally.
Cross train others in the department, accept cross training from others in the department.
Provide training on all duties to other departments.
Diligently work to resolve all assigned tickets.
Help to create and maintain operational documentation including solutions documents, technical bulletins, and recommended Operations and Maintenance procedures.
Provide technical support and assistance to Operations personnel in fault diagnosis, troubleshooting and repair of all operational equipment.
Support SMEs by providing insight based on lessons learned during work on operational tickets.
Skills and Competencies:
Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments and levels of management
Ability to work under pressure within deadlines
Ability to continuously learn and upgrade technical skills and understanding
Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments, levels of management, and technical/engineering personnel
Language skills in addition to English, preferred
Education, Experience, and Licenses/Certifications:
Degree from an accredited engineering program (i.e., mechanical, electrical, aerospace)
A minimum of 5 year's experience preferred with applicable skills/competencies
Strong and proven ability to logically analyze, summarize and solve issues, then verifying and documenting solutions in complex technical environments
Possess a clear understanding of satellite-based communication
Must have strong knowledge of Networking Concepts, Security practices, and Satellite Base Stations
Experience preferred with automated scripting in any language, Power BI, AWS, Grafana, JIRA
Preferred -
Significant experience with large technical projects
Experience in applicable satellite communications industry or military experience working with wireless communications networks
Additional industry (Satellite, Data, RF, Communications, Operations) training and/or certifications
RF analysis/measurement experience
Familiarity with Linux based OS, data collection and presentation software
Familiar with AWS data tools (S3, Kinesis, Kinesis Analytics, etc)
Experience with Power BI
A clear understanding of datasets for wireless communication systems 
Procedural writing skills and experience an asset
Physical Requirements:
Willingness and ability to travel domestically and internationally for short-, medium-, and long-term assignments; valid passport required
Willingness and ability to work after regularly scheduled hours as needed
Willingness and ability for a shared on-call schedule
Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours)
Ability to lift 15 pounds at times
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job
Marginal Functions:
A review of this may have omitted some of the marginal functions of the position that are incidental to the performance of the job duties and responsibilities. This job description, in no way, states or implies that these are the only duties and/or responsibilities to be performed by the employee in this position. The employee in this position will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her supervisor.
Helpdesk Administrator I
Network administrator job in New Orleans, LA
Job Description
BASIC PURPOSE Helpdesk Administrator I is responsible for, but not limited to, handling first level support of service requests by telephone, email, chat or onsite. This position is also responsible for dispatching service
tickets that cannot be resolved at the Help Desk I level. These services are typically provided for
company supported computer applications and platforms. Provides "break -fix" support for PC
hardware and software. The Helpdesk Administrator I is prepared to answer the most commonly
asked questions or provide resolutions that often belong in an FAQ or knowledge base. If the issue
isn't resolved, the Helpdesk Administrator I will escalate the issue to the Helpdesk Administrator II.
This position may also provide onsite support for projects led by System and Network Engineers. This
position will have a basic understanding of helpdesk policies and procedures, printers, switches,
routers, firewalls, VLANS, VOIP.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Provides Windows OS Desktop support
• Provides Microsoft Office Suite installation and support
• Provides Printer / Scanner Desktop Installation and support
• Provides Desktop Hardware replacement / installation
• Provides Desktop setup, configuration, and installation
• Provides Windows Desktop OS patching, upgrade, and PC migration
• Provides Mobile device support setup/configuration
• Ticket dispatching
• Desktop application support and vendor coordination for troubleshooting
• Basic ability to support the following (as examples):
o UPS battery backups
o Switches
o Routers/Firewalls
o Cabinets / Patch Panels
o Access Points
• Basic troubleshooting of wireless connectivity
• Makes basic changes to Cisco VOIP handsets
• Assist with deployments of network projects
• ≥80% of remote support
• All other duties as assigned.
• Maintains professional and technical knowledge via professional development and
maintaining certifications
BEHAVIORAL COMPETENCIES
• Communication: Excellent ability in requirements gathering, documentation and articulating
technical and functional contents to technical and non-technical audiences
• Leadership: Foster a high-performance culture characterized by service leadership,
collaboration and transparency that will result in strong team morale, effective talent
utilization, and partnership across functional areas of the organization.
• Composure: Works well under pressure and in stressful situations.
• Customer Focus: Strong customer service skills; must possess a "can do" and team oriented
attitude. Responds with a sense of urgency, solicits feedback to improve service, responds to
requests for assistance and meets commitments.
• Ethics/values: Works by UDI's core values.
• Initiative/Action Oriented: Acts on priorities, problems and opportunities to achieve
individual results in a proactive and timely manner. Functions well in multi -tasking
environment. Adopts course if current one is not working.
• Integrity/Trust: Is accountable and maintains the confidentiality of UDI's corporate data.
• Interpersonal Skills: Works well with others; builds relationships; uses diplomacy and tact;
works effectively with the management team and respect differences of opinion.
• Motivating Others: Creates an environment in which people are inspired to do their best and
feel they belong. Sets appropriate example for others.
• Planning/Goal Setting: Plan, organize, and set goals.
• Problem Solving: Solution-driven, flexible and creative in problem solving.
• Self-development: Strong commitment to ongoing professional development.
KNOWLEDGE, SKILLS, ABILITIES
• Attention to Detail: Follows detailed procedures to ensure accuracy in the entry and
reporting of data.
• Complex Problem Solving: Identifying complex problems and reviewing related information
to develop and evaluate options and implement solutions.
• Judgment and Decision Making: Considering the relative costs and benefits of potential
actions to choose the most appropriate one.
• Language Comprehension and Expression: Ability to read, analyze, and interpret the most
complex documents. Ability to respond effectively to the most sensitive inquiries or
complaints. Ability to make effective and persuasive presentations to management,
customers, and staff.
• Managing Change and Flexibility: Ability to multi-task while setting appropriate priorities to
achieve goals. Includes ability to adapt to changes in the work environment, manage
competing demands and can deal with frequent change, delays or unexpected events.
• Organization: Ability to plan and organize; including the ability to anticipate tasks, set
priorities, and meet strict timelines under considerable changes in priorities at times.
• Investigative/Reasoning: Ability to define problems, collects data, establishes facts, and
draw valid conclusions.
• Responsibility and Accountability: The ability to meet commitments made to yourself and
others; keeping promises you make, and acknowledging and accepting the choices you have
made, the actions you have taken, and the results they have led to. Takes personal
responsibility and ownership for adhering to all company policies and procedures while also
completing work timely and in accordance with performance expectations.
MINIMUM QUALIFICATIONS
• High School Diploma or equivalent required. Associate Degree in Information Technology or
related field preferred.
• Previous computer technical support preferred.
• Must possess current CompTIA A+, Network+ or Security + certification (to be obtained
within first 90 days if not currently certified).
• Basic knowledge of Network troubleshooting, including connectivity issues, locating IP or
TCP/IP addresses, VPN software, supporting remote users.
• Understanding of Active Directory to unlock and reset passwords.
• Proficient with troubleshooting Windows Operating systems.
• Ability to troubleshoot and resolve email issues, specifically MS Outlook.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Outstanding customer skills, with the ability to empathize and professionally troubleshoot and
resolve customer's issues.
Desktop Support Specialist
Network administrator job in New Orleans, LA
MAJOR ACCOUNTABILITIES include the following. Other duties may be assigned.
Work collaboratively with members of the VMware team on the implementation of new solutions to meet expected service levels and exceptional user experiences.
Support the Enterprise virtual desktop image with assistance from VDI Administrator.
Create and patch Golden Image for user desktops.
Maintain the Thin Clients in support of VDI environment to ensure operational efficiency.
Serve as backup to the VDI Administrator in their absence and assist in special projects and responsibilities as assigned.
Manage service tickets in an organized manner to ensure accuracy.
Coordinate the day-to-day operations of the helpdesk ticketing system.
Track end-user satisfaction and SLA adherence for desktop support services and conduct end user follow up for service exceptions.
Diagnose end-user hardware conflicts and provide solutions to remedy the issues.
Provide PC and peripheral parts requirements, acquisition support and installations satisfying end-user computing needs.
Configure and troubleshoot new devices as needed for current and new clients using MDM where applicable.
Perform software installations/upgrades.
Manage hardware and licensing inventory, including procurement and end of life activities
Maintain equipment inventory records/equipment replacement schedule.
Provide research and recommendations for improvements and opportunities.
Perform other server non-OS services such as Active Directory, Email, user accounts and permissions.
Configure and maintain the Helpdesk operating system, IT Asset Management Software, to maximize reporting metric and asset management features.
Provide service and usage reports as requested.
Independently troubleshoot printer problems, security-related concerns, networking and connectivity issues, device driver selection and installations.
Assist in other IT activities as required to meet directives and customer expectations.
Other Skills and Abilities
Extensive working knowledge of Microsoft Windows PC and VMware environments and server services.
Familiar with intermediate networking concepts such as DHCP, DNS, TCP/IP and IP routing.
Dynamic Server Support Technician
Network administrator job in New Orleans, LA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair tool kit
IT Professional
Network administrator job in Belle Chasse, LA
We are currently hiring for an IT Professional who can help our client implement their new ERP system.
Must have strong computer skills and must be able to troubleshoot system problems and respond to outages.
Someone with experience in IQMS/ Delmiaworks is a plus.
This is a full time permanent position.
Please call 504-779-9040 if you are interested.
Manager, Network and Voice (IT)
Network administrator job in New Orleans, LA
Job Description
JOB SUMMARY/PURPOSE
The Network and Voice Manager owns the architecture and operations of enterprise network and voice capabilities that keep offices, partners, customers, and field operations connected and secure, and actively seeks opportunities to improve delivery through automation and modern, responsible use of generative AI.
ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS
Lead and develop the network and voice team; set priorities, ensure on-call readiness, and run major incident response.
Own network and voice architecture: define target architectures, standards, and roadmaps; drive lifecycle, patching, capacity planning, and resiliency patterns.
Own perimeter and remote access services including firewall platforms, VPNs, secure internet access, private access controls, and cloud-delivered security enforcement; maintain policy governance and periodic reviews with Security.
Deliver reliable cloud and partner connectivity: routing, external DNS dependencies, secure ingress/egress, and least-privilege network access.
Ensure voice and contact center quality: QoS design, monitoring, troubleshooting, and provider management.
Partner with OT stakeholders to keep OT/SCADA and IoT connectivity safe, segmented, and supportable.
Manage carriers, cellular providers, OEMs, and MSPs; own SLAs, escalations, and cost awareness.
Track and report KPIs (availability, latency, packet loss, MTTR, change success rate, voice quality/MOS).
Maintain accurate documentation and diagrams (circuits, sites, devices, external DNS domains/zones, DNS forwarders, dependencies) in the ticketing/knowledge system and CMDB.
Primary Scope Coverage:
Branch LAN/WAN/WiFi (WAN)
External and internal DNS services, standards, security, and resiliency
Internet, private circuits, carriers and cellular partners
Partner connectivity (B2B), tunnels, and third-party integrations
Cloud networking (Azure and other cloud environments, as applicable)
Secure internet access, private application access, and policy-based remote user access (SSE/SASE capabilities)
Firewalls, VPNs, segmentation, secure remote access, and cloud-delivered firewall services
Genesys contact center network and telephony dependencies (SIP, trunks, routing)
Microsoft Teams voice (telephony, QoS, E911/location)
Metering IoT and OT/SCADA networks (segmented, monitored, change-controlled)
MINIMUM REQUIREMENTS
Minimum education required of the position
Bachelor's degree in IT/Engineering or equivalent experience.
Minimum experience required of the position
7+ years enterprise networking (LAN/WAN/WiFi, routing/switching, firewalls).
3+ years team leadership or senior technical lead ownership.
Proven vendor management experience.
Experience with corporate voice and contact center environments (Genesys preferred).
Experience with segmented networks; OT/SCADA or critical infrastructure strongly preferred.
Minimum knowledge, skills and abilities preferred of the position
Strong networking fundamentals: TCP/IP, routing (BGP/OSPF), QoS, VPNs, PKI/certs; packet-level troubleshooting.
DNS/DHCP, including external DNS domains and control-plane dependencies.
Perimeter and access security: firewalls, segmentation, secure remote access, and cloud-delivered security controls.
Cloud networking fundamentals (virtual networks, routing, secure ingress/egress).
Voice fundamentals (SIP/RTP, codecs, call quality drivers).
Leadership in incidents and change: clear communication, calm execution, and strong operational discipline.
Automation mindset (scripts, templates, Infrastructure-as-Code where applicable) and comfort leveraging generative AI to accelerate analysis, documentation, and troubleshooting workflows.
Preferred:
Utilities or asset-intensive operations experience.
SASE/SSE and Zero Trust network access patterns.
OT segmentation concepts (for example ISA/IEC 62443).
Monitoring and logging integrations (NPM, SIEM).
Any certificates, licenses, etc. required for the position
• Preferred:
CCNP (Enterprise) or equivalent.
Firewall and cloud networking certifications aligned to your stack.
Physical Requirements
Able to operate a personal computer, either desktop or laptop.
Able to sit for extended periods of time.
Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment.
Able to exert up to 10 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.
Working Conditions
The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Perform other job-related duties as assigned, within your scope of responsibilities.
Job duties are performed in a normal and clean office environment with normal noise levels.
Work is predominately done while standing or sitting.
The ability to comprehend, document, calculate, visualize and analyze are required.
Able to work regular hours, with occasional overtime.
About Delta Utilities
Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States.
Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025.
Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.
Learn more at ***************************
Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.
#LI-TM1
2025-2026 Network Manager of Special Education
Network administrator job in New Orleans, LA
Job Description
The Manager of Special Education impacts students' lives by:
Training and supporting school staff to compile and track accurate special education student academic data
Regularly auditing special education student data tracking systems (eSER, Schoolrunner, Brolly, Aimsweb) to spot trends and support schools in tracking data effectively
Supporting school-level staff to ensure that all students with IEPs are case-managed and appropriate services are provided
Training and supporting school staff to compile and track accurate regular and special education behavior data
Regularly auditing special education and regular education student behavior data to spot trends and support schools in tracking data effectively
Tracking and supporting FBA and BIP implementation at each school site
Regularly auditing special education files at the schools to support special education compliance
Ensuring that each school complies with all relevant local, state, and federal regulations governing students with exceptionalities
Supporting LDOE and NolaPS annual special education school audits
What We Offer:
Click here for more information about our innovative compensation system. This role is on the Lead Scale.
Click here for more information about our award-winning benefits package, which includes fully-paid health insurance, immediate 4% 401k match, employer-paid mental health services, and generous leave policies.
Apply now if you:
Believe in the mission and values of Crescent City Schools
Believe in the unlimited potential of each child
Have an outstanding record of 5+ years of working with students with exceptionalities, including leading in a school-based setting.
Have a BA or BS Degree
Possess Louisiana Special Education Teacher Certification (or equivalent certification in another state)
Physical Requirements
Regularly required to sit, stand, walk, talk, hear, operate a computer and other office equipment, reach with hands and arms, and must occasionally lift and/or move up to 10 pounds
This is an in-person role
About Crescent City Schools
Crescent City Schools is a nonprofit Charter Management Organization whose mission is to support and develop open-enrollment charter schools that raise student achievement and prepare students for college. Crescent City Schools currently operates three PreK-8th grade open-enrollment charter schools: Harriet Tubman and Dorothy Height Charter Schools on the West Bank, and Akili Academy in the Upper Ninth Ward. Our organization creates life-changing educational experiences for students and, through this work, transforms a city.
At Crescent City Schools, we believe in inspiring people. And we firmly believe our success is driven by dedicated and talented employees. Crescent City Schools is committed to attracting and retaining the best professionals in education with an array of backgrounds, experiences, and perspectives
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CrAcWeUuD9
Network Security Specialist - New Orleans
Network administrator job in New Orleans, LA
reports on-site to our Corporate Office in New Orleans, LA Responsibilities Include: * Collect network performance data, monitor network security, and optimize server capacity to manage the flow of information. Perform network upgrades and fix network errors at client locations.
* Determining company needs and coordinating the development and maintenance of network infrastructures with the IT team.
* Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
* Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
* Enhancing network security, as well as documenting network processes and cabling layouts.
* Determining company needs and coordinating the development and maintenance of network infrastructures with the IT team.
* Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
* Protecting data, software, and hardware by coordinating, planning, and implementing network security measures.
* Extensive knowledge of network connectivity, technologies, protocols, and security.
* Monitoring network performance to determine if adjustments need to be made.
* Conferring with network users about solving existing system problems.
* Running diagnostic tests and performing repairs, as well as developing backup, archiving, and data retrieval procedures.
* Performing disaster recovery operations and data backups when required.
* Training junior IT staff, preparing user manuals, and providing remote or onsite technical support.
* Maintaining, configuring, and monitoring virus protection software and email applications.
* Ensuring secure and stable server connectivity and testing network protocols.
* Creating internet domains and optimizing intranet performance.
* Testing data exchange and communication between computers, routers, modems, and servers.
* Installing, updating, and configuring end-user networking accessories.
* Monitoring server capacity and performance to keep up with demand in online traffic.
* Keeping informed of developments in network technologies and infrastructure.
Qualifications:
* Bachelor's degree in computer science, information science, or similar.
* Certified CompTIA, Microsoft, or Cisco network professional preferred.
* A minimum of four years of related experience.
* Extensive knowledge of network connectivity, technologies, protocols, and security.
* Exceptional analytical and problem-solving skills.
* Excellent interpersonal, communication, and collaboration skills.
* Great organizational and time management skills.
* Willingness to visit all company locations.
* Availability to perform network repairs outside of business hours.
* Windows server 2016/2019, Linux, VM, PowerShell
The qualified candidate will be able to pass drug, alcohol, background, and motor vehicle check.
Network Field Engineer
Network administrator job in Metairie, LA
Job Title: Network Field Engineer
Department
FLSA Classification
EEO Classification
Last Modified
Operations
Exempt
Professionals
08/22/2024
Assists with the implementation, maintenance, and support of our growing network infrastructure.
Essential Duties & Responsibilities:
Inspects and installs network equipment and new technologies.
Commissions new points of presence, including cabinets, racks, AC and/or DC power systems, connectivity, and network and other electronic equipment.
Diagnoses and resolves onsite malfunctions.
Ensures proper maintenance of onsite equipment.
Troubleshoots fiber optic connectivity issues following industry best practices.
Works independently to complete projects to specification and on schedule.
Job Qualifications:
Bachelor's Degree in Computer Science or a related field preferred.
2+ years of related field experience or related experience with the following:
One or more Network Operating System CLI, i.e., Cisco IOS, Juniper JUNOS, etc.
Optical networks and related components, tools, and procedures.
Telecommunications AC and DC power systems.
Must have a valid driver's license and a clean driving record.
Ability to travel up to 40% of the time.
Ability to work flexible hours, including evenings, holidays, and weekends.
Ability to respond to the needs of a 24/7/365 operation.
Skills:
Excellent verbal and written communication.
Critical thinking.
Service orientation.
Complex analysis, troubleshooting, and problem solving.
Time management.
Attention to detail.
Ability to work independently and in a group.
Ability to handle a large volume of work and perform multiple tasks in a fast-paced environment.
Basic hand and power tool operation and safety.
Physical Demands:
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee frequently is required to stand, walk, and sit; climb, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision depth perception, and ability to focus.
The conditions listed are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by managers as deemed appropriate.
Equal Opportunity Employer/Veterans/Disabled
Support Desk Senior Engineer Level II
Network administrator job in Metairie, LA
Full-time Description
Greetings, intergalactic beings from both the Star Wars and Star Trek galaxies! Restech, a cosmic alliance of technological mastery, is on a mission to recruit a versatile Support Desk Tier II Engineer. Are you a Jedi Master or a Clone Trooper? Do you pledge allegiance to the Alliance, the Federation, or are you a Rebel at heart? Your unique background and skills are what we're looking for!
Only apply if you are a true Level 2 Technician or higher.
As a crucial member of our crew, you'll embark on an epic adventure to provide Tier II support for Restech's clients. You'll hone your troubleshooting skills by answering distress calls from across the galaxy and addressing issues detected by our sophisticated monitoring systems. Your vessel awaits - it's time to soar through the stars as the primary escalation point!
Responsibilities:
Hail incoming customer support calls and navigate tickets through to completion, like a true captain.
Showcase your technical prowess by providing Tier I & II support that rivals even the most skilled droids.
Develop and create documentation worthy of the Jedi Archives or the Federation database.
Proactively manage issues, like a Force-sensitive warrior, anticipating and preventing problems.
Forge strong alliances with clients, becoming their trusted technical advisor.
Tackle unusual and complex challenges, sharing your wisdom and learning from others in a Vulcan mind meld.
Communicate fluently in R2D2 (engineer) and C3PO (mostly human) languages.
Juggle an array of tasks, embracing the excitement of hopping from an Outlook issue to a failed server.
Maintain a security-minded approach, whether navigating the Death Star or the Neutral Zone.
Participate in after-hours on-call support, potentially requiring warp-speed travel to customer sites.
Hard Skills:
Provide Tier II support for devices and applications across diverse galaxies and environments.
Master the art of installing, operating, maintaining, and repairing technology in the spirit of Scotty or R2D2.
Manage and maintain interstellar networking equipment, like routers, firewalls, and wireless devices.
Demonstrate familiarity with operating systems from Earth, including Windows Server, Windows Desktop, and Mac.
Become one with Office 365, harnessing the power of the Force to secure and manage it.
Implement multi-factor authentication and remote access solutions..
Maintain the Alphabet Soup for the IT Soul - AD, GPO, VPN, DNS, DHCP, VLAN, WAN
The ideal Storm Trooper or Jedi will possess:
5+ years of experience with an MSP or a similar intergalactic business model.
Working PowerShell knowledge to expedite repairs and service faster than a Millennium Falcon Kessel Run.
Expertise in all ConnectWise applications, rivaling the most renowned engineers of your galaxy.
Experience with Veeam, StorageCraft, Acronis, or Datto, which would impress even the Borg.
Certifications like MSCA, MSCP, Security +, Network +, A+, CySA+. We do substitute experience for certifications.
Mastery of VMware / HyperV / ESX / ESXi - your skillset will be praised throughout the galaxies!
Apply now to join our crew of extraordinary individuals, and let's explore the final frontier together!
Requirements
Advanced Networking:
In-depth knowledge of TCP/IP, DNS, DHCP, VLANs, and VPNs.
Proficiency with firewalls, routers, and switches (e.g., WatchGuard, Cisco, Juniper, SonicWall).
Server Administration:
Expertise in Windows Server (2016/2019/2022) administration.
Experience with Active Directory, Group Policy, and DNS management.
Virtualization:
Strong knowledge of virtualization technologies (VMware, Hyper-V).
Experience with virtual machine management.
Cloud Services:
Experience with cloud migrations, management, and troubleshooting.
Security:
Proficiency in cybersecurity best practices and frameworks (e.g., NIST, ISO 27001).
Experience with endpoint protection, SIEM, and network security tools.
Knowledge of penetration testing and vulnerability assessments.
Storage and Backup Solutions:
Experience with SAN, NAS, and other storage technologies.
Proficiency with backup solutions (Veeam, Datto, Acronis).
Scripting and Automation:
Strong scripting skills (PowerShell, Python, Bash).
RMM and PSA Tools:
Proficiency with Remote Monitoring and Management (RMM) tools (e.g., ConnectWise Automate, Datto RMM).
Experience with Professional Services Automation (PSA) tools (e.g., ConnectWise Manage).
Advanced Troubleshooting:
Strong problem-solving skills with a focus on root cause analysis.
Ability to troubleshoot complex technical issues across multiple environments.
Documentation and Reporting:
Ability to create and maintain detailed documentation.
Experience with generating technical reports and presenting findings to stakeholders.
FACILITIES O&M SYSTEMS ENGINEER - NSS
Network administrator job in New Orleans, LA
About Us Nova Space Solutions, LLC (NSS) is a joint venture between Wolf Creek Federal Services, Inc. (a wholly-owned subsidiary of Chugach Government Solutions, LLC) and Amentum Technology, Inc. When you join NSS, you also become a part of a proud legacy of supporting missions while sustaining culture.
The federal division of Chugach Alaska Corporation, Chugach Government Solutions, through its subsidiaries and affiliates, has been supporting critical missions as a government contractor for over 25 years. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields - each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders.
Empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more!
If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences - then Nova Space Solutions may be the right fit for you!
Job Overview
Under minimal supervision, the Facilities O&M Systems Engineer provides on-site management, maintenance, troubleshooting, and repair of Facilities, Systems, Equipment, and Utilities (FSEU). Create scope and oversee the preventative maintenance of facilities assets as well as supporting corrective maintenance activities.
Responsibilities
Essential Duties & Job Functions:
* Supports maintenance project objectives, installation schedules, and purchase requirements necessary to complete assigned tasks and projects.
* Provides technical assistance and engineering support on maintenance projects; interfacing with other departments to resolve issues that occur.
* Provides technical assistance and back-up support to other engineers within the group as well as outside organizations as required.
* Monitors maintenance and construction projects for adherence to budget, and recommends variances as necessary.
* Creates and revises preventative and corrective maintenance instructions, technical documents, specifications, and Scopes of Work.
* Oversees contractors in the performance of their contractual obligations; ensuring specifications and budgets are satisfactorily met.
* Develops and implements maintenance methods and procedures to improve maintenance efficiency.
* Maintains authoritative knowledge of applicable systems across all facilities, being familiar with the system's drawings, configuration, and operation.
* Monitors systems and equipment performance and recommends actions to resolve operational deficiencies, improve performance, increase reliability, and improve energy efficiency.
* May be involved in the smaller scoped negotiation and maintenance of contractor and vendor agreements and contracts that define quality, delivery schedules, pricing, and other terms and conditions to protect company costs.
* Acts as Subject Matter Expert (SME) to provide support to all aspects of preventative and corrective maintenance related to assigned systems and equipment. Analyzes new and existing installations and proposes modifications or reconfigurations as necessary.
* Develops SOW's, plans and oversees the installation and maintenance of systems and equipment.
* Reads and reviews one-line diagrams, distribution diagrams, and schematic diagrams for troubleshooting and maintenance purposes.
* Plans outages related to scheduled and unscheduled maintenance.
* Selects appropriate components based upon reliability, performance and availability.
* Conducts validation, verification and qualification testing.
* All other duties as assigned.
Job Requirements
Mandatory:
* Bachelor's degree or equivalent combination of education and experience.
* Bachelor's degree in engineering, facilities or related field preferred.
* Four or more years of facilities engineering experience.
* Experience working with company facilities and equipment.
* Experience working with federal and company facility engineering guidelines.
* Must be a U.S. Citizen in order to obtain required NASA badge.
* Must be able to provide a certified Birth Certificate (with state seal), Passport, or INS Citizenship documents on date of hire (candidate will be sent home if this paperwork is not provided upon arrival on date of hire).
* Must have the ability to communicate the English language, both verbally and written, in an effective manner.
* Must have, and maintain, a valid Real ID driver's license.
* Must be able to pass a Pre-Employment background check and drug screen test.
Preferred:
* Prior knowledge of NASA site, experienced with working on government installations preferred.
* Technical knowledge across multiple disciplines to include electrical, electronic, mechanical, and controls systems and equipment.
Special Knowledge and Skills Required:
* Good organizational and planning skills.
* Good Communication skills.
* Ability to pay close attention to detail.
* Ability to take direction.
* Ability to operate and service various rotating equipment.
* Ability to work with computers.
* Ability to work independently but follow specific detailed instructions.
* Ability to interface with various levels of personnel in a multi-cultural, team- oriented environment.
Reasonable Accommodation:
CGS will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Chugach Government Solutions or any of its subsidiaries, please email ******************.
Equal Employment Opportunity:
Chugach is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, pregnancy, disability, genetic factors, protected veteran status or other characteristics protected by law.
Auto-ApplySystems Engineer II
Network administrator job in New Orleans, LA
Responsibilities: * Supporting full-lifecycle engineering design and development activities on established UxS and disruptive new products. * Using technical acumen and problem-solving skills toward the execution of systems engineering tasks - including (but not limited to) requirements analysis, impact assessments, systems modeling (SysML), trade studies, requirements derivation, design review support, integration planning, test, verification, risk management, and engineering analysis.
* Preparing and presenting systems engineering work products to internal review teams and external customers at program milestone reviews.
* Interacting daily with technical leads, program managers, planners, technicians, and other engineers.
* Driving tasks to completion independently - aided by appropriate supervision and mentoring.
* Collaborating with others within the workgroup, with other departments, and the customer.
Qualifications
* Bachelor's Degree in Engineering with 2+ years related experience (systems or test engineering preferred) OR Master's Degree in Engineering with 1+ year(s) of related experience
* Experience with hardware and/or software integration, managing requirements derivation and allocation, or architecture design
* Experience with DOORS, JIRA, and Cameo/MagicDraw is strongly preferred
* Experience in a Department of Defense (DoD) environment is preferred
* Experience or certifications in Model-Based System Engineering (MBSE) is a plus
* Experience with Windows and/or Unix operating systems is a plus
* Effective and efficient writing and presentation skills
* A good working knowledge of Microsoft Office products (i.e., Outlook, Word, Excel, PowerPoint, and Visio)
* Ability to travel up to 15%
* Active Secret Clearance preferred; Secret eligibility required
Systems Engineer II
Network administrator job in New Orleans, LA
Job Description
Responsibilities:
Supporting full-lifecycle engineering design and development activities on established UxS and disruptive new products.
Using technical acumen and problem-solving skills toward the execution of systems engineering tasks - including (but not limited to) requirements analysis, impact assessments, systems modeling (SysML), trade studies, requirements derivation, design review support, integration planning, test, verification, risk management, and engineering analysis.
Preparing and presenting systems engineering work products to internal review teams and external customers at program milestone reviews.
Interacting daily with technical leads, program managers, planners, technicians, and other engineers.
Driving tasks to completion independently - aided by appropriate supervision and mentoring.
Collaborating with others within the workgroup, with other departments, and the customer.
Qualifications
Bachelor's Degree in Engineering with 2+ years related experience (systems or test engineering preferred) OR Master's Degree in Engineering with 1+ year(s) of related experience
Experience with hardware and/or software integration, managing requirements derivation and allocation, or architecture design
Experience with DOORS, JIRA, and Cameo/MagicDraw is strongly preferred
Experience in a Department of Defense (DoD) environment is preferred
Experience or certifications in Model-Based System Engineering (MBSE) is a plus
Experience with Windows and/or Unix operating systems is a plus
Effective and efficient writing and presentation skills
A good working knowledge of Microsoft Office products (i.e., Outlook, Word, Excel, PowerPoint, and Visio)
Ability to travel up to 15%
Active Secret Clearance preferred; Secret eligibility required