System Network Engineer
Network engineer job in Andover, MA
This role does have an on-site responsibility in our Boston office(280 Congress Street) and our data center. Additionally, there is an on call rotation between DCE team. Our data center is located in Andover, MA. You will be required to work at the data center regularly on weekends during the maintenance window.
MISSION:
Helps define and maintain Alegeus On-premise and Cloud environments to ensure that the organization's Platform solutions are built within a consistent framework and aligned to strategy. Implements and may lead activities that generally impact multiple components / processes and the work of own and possibly other teams. Assigned highly-complex, strategic undertakings that regularly require the application of independent judgment and creativity. Receives work in short, mid- and long- term outcomes and operates within the context of defined operating outcomes.
Provide strategic direction, tactical operation and hands-on technical building / troubleshooting for areas that encompass On-Premise and Cloud-Hosted environments including areas of system administration, network administration, database administration, all things automation and security to ensure service level agreements and/or company objectives.
ROLE-BASED COMPETENCIES:
The desired candidate must have the following competencies:
Ability to produce significant output with minimal wasted effort.
Can evaluate competing priorities, select intelligently and plan appropriately.
Action oriented. A strong bias toward action and persistence to see things through to completion.
Able to structure and process data and draw conclusions.
Able to take action based upon data/fact.
Speaks and writes clearly and articulately without being overly verbose or talkative.
Maintains this standard in all forms of written communication, including e-mail.
Acts without being told what to do. Brings new ideas to the company.
Reaches out to peers and cooperates with leaders to establish an overall collaborative working relationship. A team player at heart with strong, informed decisions and a willingness to engage in respectful, creative debate.
Requirements and Qualifications
Bachelor's degree in Computer Science; a related field or work experience
Strong Systems, Network, Database administration and automation experience
Familiarity with both backend and frontend programming languages
Strong System configuration management experience - eg. Ansible, Jenkins, Puppet, Terraform, Chef, Python
Strong organizational, project management and problem-solving skills - Motivated SELF-STARTER
Responsible for the design, planning, implementation, and maintenance of companies' infrastructure: System - Network - Database - Data Center - Cloud (Azure).
Will be expected to show leadership to and mentor less experienced engineers/administrators.
Cross-training and learning skills will be required for new technologies.
Cabling / OSI Layer 1-2 skills required for data center management of physical devices and connectivity
Specific responsibilities include:
Design, install, configure, maintain, patch, and perform system integration testing of all Systems, Network, Database resources.
Maintain and monitor Network infrastructure stability in all On-Premises and Cloud environments using commercial and opensource tools (Routers, Switches, Firewalls, Load Balancers, Cloud Networking).
Audit and improve overall environment cybersecurity.
Automation of Hybrid cloud Infrastructure processes and tasks
Troubleshooting database issues within both corporate and platform environments.
Recommend, schedule, and implement system, network and database repairs and upgrades.
Determine solutions to remediate recurring problems or automate recurring tasks.
Analyze and understand business requirements to insure optimal architecture and infrastructure to assure high availability, recoverability and scalability.
Monitor All environments for proactive assessment of performance and identification of potential resource bottlenecks using various tools (commercial and opensource)
Perform capacity planning, performance optimization, and preventative maintenance duties such as backup/recovery and tuning.
Research, evaluate, and recommend technology products and services.
Provide training and support to users / peers.
Establish and maintain contact with vendors for maintenance and service.
Participate in the creation and maintenance of system administration best practices, technical standards, policies, and documentation.
Responsible for development and documentation of corporate policies and procedures related to network, system, and device use and security.
Responsible for the overall design and growth of local and wide area networks.
Provide second level support. This requires resolution of user and network issues beyond the first level help desk expertise or security capabilities.
Work closely with Development, QA, DevOps and Security teams on capacity planning, budgets, automation, security and innovation surrounding network and system solutions.
On-Call rotations: Outside business hours / weekends across Data Center Engineering IT Team
EDUCATION/EXPERIENCE:
Bachelor's degree or equivalent degree in Computer Science, Computer Engineering, or related field, plus five (10-15+) years of progressively responsible experience in database administration. Experience includes five (10-15+) years of most of the following (experience may be gained concurrently):
Network Environment Management - Cisco, Juniper, Palo Alto, F5 and/or similar technologies (10-15+ years
Virtualization Environments Management - VMware, Azure, AWS, ZEN and/or similar technologies (10-15+ years)
Storage environments - Infinidat, PureStorage, EMC, NetApps, Azure Blob, AWS S3/Glazier
Windows environment - Active Directory, DNS, DHCP, Group Policies
Linux Environments - CentOS, Ubuntu, RHEL and/or similar technologies
Scripting - Powershell, Python, Perl, Bash and/or similar technologies (5-10+ years)
Database Administration - MS SQL Server, Azure DB service, any other pertinent relational database
A High-Level of understanding of infrastructure products and services and, more importantly, the ability to translate those technologies into value-added services for the supported business community
Proven experience in overall Infrastructure planning, development and implementation
Proven experience in fast paced, high traffic, highly virtualized environments supporting a Hybrid - SaaS delivery model
The above cited duties and responsibilities describe the general nature and level of work performed by an incumbent assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that a candidate may be expected or asked to perform.
Infrastructure & Network Engineer (Contract-to-Hire)
Network engineer job in Waltham, MA
Waltham, MA - 3 Days Onsite
Employment Type: 6+ Month Contract-to-Hire
Industry: Financial Services
We are seeking an experienced Infrastructure & Network Engineer to support and maintain enterprise systems in a dynamic, high-availability environment. This role blends hands-on network operations, systems administration, and incident response. The ideal professional brings strong technical depth, clear communication skills, and a proactive, collaborative approach.
What You'll Be Doing
Maintain, patch, and upgrade core infrastructure components including servers, virtualization platforms, and network hardware
Oversee daily operations of enterprise network and systems environments to ensure uptime, security, and performance
Actively monitor system health and respond to alerts and outages, including participation in an on-call rotation
Lead troubleshooting efforts for complex network and infrastructure issues in collaboration with internal technical teams
Configure and support firewall rules, traffic distribution, and segmented network architectures
Develop scripts and automation to reduce manual work and improve operational reliability
Perform root cause analysis following incidents and implement long-term preventative solutions
Create and maintain technical documentation for configurations, procedures, and troubleshooting standards
Required Experience & Technical Background
5+ years of hands-on experience supporting enterprise-level network and infrastructure environments
Strong command of switching, routing, VLANs, VPNs, dynamic routing protocols, and security best practices
Practical experience with Cisco network equipment, Palo Alto firewalls, and wireless networking solutions
Ability to support VoIP and video collaboration issues at the network level
Experience working with internet service providers, circuit troubleshooting, and service escalations
Working knowledge of Windows and Linux server platforms and VMware virtualization
Exposure to public cloud environments such as Azure or AWS is preferred
Scripting and automation experience using tools such as PowerShell, Python, or Ansible
Proven analytical troubleshooting skills and a structured approach to problem resolution
Strong written and verbal communication skills with solid documentation habits
Relevant certifications (CCNP, CCDP, PCNSA/PCNSE, VCP, or similar) are a plus
Senior Network Engineer
Network engineer job in Stoneham, MA
Ready to lead cutting-edge network and security projects?
A global digital services and solutions provider is seeking a Senior Network Engineer to join their elite Projects Delivery Team. This is a 100% project-focused role where you'll lead technical delivery across multiple clients, working with the latest technologies in networking, security, and cloud.
What You'll Be Doing
Lead complex network and security implementations from design through delivery.
Engineer, stage, install, validate, and troubleshoot enterprise-grade networks.
Collaborate with Sales, Pre-Sales, PMs, and fellow Engineers to deliver seamless solutions.
Create detailed low-level designs aligned with client strategy and budget.
Mentor junior engineers and resolve advanced technical issues.
Perform network discoveries and assessments to identify improvement opportunities.
Execute migrations and maintenance with minimal downtime.
What You Bring
5-6+ years of hands-on network engineering experience.
Expert-level Cisco networking (R&S, OSPF, BGP, EIGRP, etc.).
Experience with SD-WAN (Viptela, Prisma, Silverpeak) and firewalls (Cisco, Fortinet, Palo Alto).
Strong understanding of TCP/IP, OSI model, and network design principles.
Exposure to cloud networking (AWS, Azure, GCP) and automation (Python, TCL) is a plus.
Excellent communication skills for client-facing engagements.
Experience in a VAR or multi-client environment is highly desirable.
Certifications like CCNP/CCIE, PCNSA/PCNSE/PCCSE are a bonus.
Whats in it for you?
Work alongside top-tier engineers and CCIEs.
Access to cutting-edge tech: AI, automation, cloud, and security.
Strong culture of collaboration, mentorship, and growth.
Support for certifications and personal development.
Clear career progression: Senior Engineer → Managing Consultant → Director/VP or lateral moves into DevOps, Cloud, or Managed Services.
Logistics
Travel required to client sites.
Some on-call responsibilities - paid overtime.
Flexible onsite/offsite balance.
Ready to accelerate your career?
Apply now and be part of a team that's shaping the future of secure, cloud-enabled infrastructure.
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Network Support Technician
Network engineer job in Westborough, MA
Title: Network Support Technician
Fully Onsite Job
Required experience in Windows Refresh, imaging, migration, and deployment.
Troubleshoot and resolve incidents for desktops/laptops hardware and software issues.
Installing and configuring County standard Hardware and Software
Installing and maintaining hardware and computer peripherals.
Installing and upgrading operating systems and computer software.
Troubleshooting networking and connection issues.
Advising on software or hardware upgrades.
Analytical problem-solving abilities, proactive/positive team player, resourceful, innovative Demonstrate professional organization, documentation, communication, and interpersonal skills Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes and meet demanding deadlines
Senior Network Engineer
Network engineer job in Taunton, MA
Seeking an expert in Cisco routing/switching and Fortinet firewalls to support and enhance a large, complex enterprise network environment.
What you'll do:
• Design, build, and support Cisco & Fortinet networks
• Lead high-level troubleshooting and infrastructure upgrades
• Maintain clear network documentation and architecture diagrams
• Ensure security compliance and support audit initiatives
• Travel between sites to deploy and support equipment
What we're looking for:
• 8+ years enterprise network engineering experience
• Deep skills in Cisco (EIGRP, OSPF, BGP, VLANs, ACLs)
• Strong Fortinet (FortiGate/FortiManager, VPN, policies)
• Experience with monitoring/management tools (SolarWinds, Splunk)
• Strong communication and ability to drive projects forward
If you or someone you know is interested, let's talk! 🚀
PLEASE NO OUTSIDE AGENCIES/3RD PARTIES.
AI Solution Engineer
Network engineer job in Boston, MA
BSQ Talent is excited to announce that we are partnering with an innovative, hyper-growth scale-up working at the forefront of AI and software development. We are searching for a highly skilled AI Solutions Engineer to join their client-facing technical team!
Are you passionate about bridging the gap between cutting-edge AI technology and complex enterprise engineering workflows? This role is for you.
What You'll Do
Lead End-to-End Deployment: Drive the full lifecycle deployment and seamless integration of the platform into complex customer ecosystems.
Technical Client Advisor: Act as the main technical advisor for clients, offering on-site support when required to accelerate platform adoption, troubleshoot issues fast, and streamline engineering processes.
Build Agile Solutions: Develop custom integrations, creative use cases, and bespoke solutions to address evolving customer needs across varied technology stacks.
Enable Enterprise Scaling: Gain a deep understanding of customer environments, building tools and resources to help them scale their use of AI effectively.
Strategic Bridge: Serve as a critical strategic bridge between customers and internal teams (Product, Engineering, Sales, Ops), turning real-world feedback into tangible product improvements.
Innovation Watch: Stay ahead of the curve on new software development practices, frameworks, and emerging AI tools to keep the product on the cutting edge.
Key Requirements
3-5 years of hands-on software development experience (Python, JavaScript, TypeScript, or Go).
Strong foundation in modern development methodologies (Agile, DevOps) and a proven interest in AI-powered tools for developers.
Fast learner with the ability to quickly pick up new technologies and solve complex technical problems in a time-sensitive manner.
Strong troubleshooting skills in customer-facing, production environments.
Excellent communication and collaboration skills with both technical development teams and business stakeholders.
Proactive, curious, and comfortable working in a fast-paced, high-growth scale-up environment.
Nice to Have
Experience with enterprise software implementations or technical consulting.
Familiarity with AI-assisted development tools (e.g., Copilot, Cursor, GitHub Codespaces).
Experience in developer relations, evangelism, or community building.
Knowledge of DevOps practices (CI/CD, Kubernetes).
Previous work in enterprise B2B environments.
Compensation & Location
Salary: $140,000 - $180,000 base salary, plus competitive performance bonus and equity package.
Location: Remote U.S. (Flexible, but collaboration across US time zones is required).
If this challenging and rewarding role aligns with your expertise, we want to hear from you!
Network Engineer
Network engineer job in Boston, MA
Qualifications/Skills:
Minimum CCNA/JNCIA certification; CCNP (Routing and Switching) preferred.
Familiarity with PoP infrastructure concepts including MMR, cross connect, peering, cage, patch panel, and ODF.
Proficient in fiber-optic technology, cable and connector types, patch panels, and optical transport technologies.
Experience in ordering cross connects and local patches from vendors like Equinix, Interxion, Telehouse, etc. across the region.
Hands-on experience in Edge capacity provisioning and decommissioning.
Skilled in network optimization, including re-stripes, migrations, and capacity upgrades.
Strong understanding and practical experience with networking protocols such as BGP, LACP, IS-IS, and MPLS.
Excellent attention to detail, time management, and organizational skills.
Proven ability to maintain comprehensive documentation.
Expert troubleshooting skills with the capacity to analyze complex situations under pressure.
Effective communicator with the ability to collaborate with external peers, vendors, and internal teams.
Programming and scripting capabilities are highly desirable.
Ability to thrive in a fast-paced, dynamic global team environment with minimal supervision.
Proactive, self-motivated, with a can-do attitude.
Responsibilities:
Deploy, configure, and maintain large-scale production and corporate network and server infrastructure across data centers, Points of Presence (POPs), edge, backbone, and content delivery network (CDN) infrastructure.
Provide onsite network support and expertise within local data center campuses and offer remote support for POP sites, collaborating with vendor support teams.
Schedule and execute network maintenance, repairs, or upgrades, with minimum impact on production networks.
Turn up new circuits and collaborate with vendors to troubleshoot out-of-service or faulty circuits.
Maintain accurate documentation and database updates to reflect changes in the network.
Infrastructure Engineer
Network engineer job in Boston, MA
Infrastructure Engineer - Cambridge, MA (Onsite)
An MIT spin-out building a platform that makes AI faster, cheaper, and easier to deploy - cutting costs up to 90% with 2×-15× performance gains for enterprise customers is looking for a Senior Infrastructure Engineer to join their team.
What Will I Be Doing?
Design, build, and maintain secure infrastructure for Fortune 500 AI deployments
Package, release, and manage lifecycle of customer-distributed components (Helm charts, CRDs, operators)
Provide infrastructure guidance across AWS, GCP, and Azure with deep knowledge of each platform's quirks
Design artifact distribution via OCI registries, GitOps pipelines, and private repos
Define contracts between cloud-hosted and customer-hosted environments
Implement versioning, upgrade paths, rollback mechanisms, and zero-downtime deployments
What We're Looking For:
5+ years infrastructure/DevOps experience with production Kubernetes expertise
Kubernetes expertise - written Helm charts, CRDs, deployed operators/controllers in production
Multi-cloud fluency - Hands-on experience with AWS, GCP, and Azure quirks and best practices
Experience designing software distribution for on-prem/customer-hosted deployments
Terraform, CI/CD (GitHub Actions, ArgoCD), container registries, scripting (Bash/Go/Python)
What's In It For Me?
Pre-Series A startup ($10M seed, Series A planned 2026)
Direct impact on Fortune 500 customers and live enterprise AI deployments
Work with MIT CSAIL researchers and industry veterans building cutting-edge AI infrastructure
Competitive salary, equity, and benefits
Apply now for immediate consideration!
Cloud Security Engineer III - Lead
Network engineer job in Boston, MA
App & Cloud Security Engineer - Lead
Start: 2-3 weeks from date of offer
*Background Check Required*
*No VISA Sponsorship*
Hospital based in Boston, MA is building out a unified security team that will encompass both App and Cloud. This team will manage security across the full application lifecycle- from inception and code review to deployment and underlying infrastructure maintenance.
This position is the 1st hire for this department will be instrumental in the build out. Growth plans are to be a team of 8 over the next 3 years.
The Role: Lead Engineer (First Hire)
Position: High-level Individual Contributor (Engineer III) acting as the "founding member" and leader of this new function.
Key Responsibilities:
Define the strategy and build the program from the ground up.
Serve as the Product Owner for Wiz and Snyk.
Collaborate closely with separate Cloud Engineering and Security Remediation teams.
Ideal Candidate Profile: Someone with a background in Cloud Incident Response is highly desired. The client values the unique perspective this brings to defining a risk-prioritized approach to remediation.
Career Trajectory: Opportunity to evolve into a Principal IC (Engineer IV) or pivot into leadership (Manager/Sr. Manager) as the team grows.
Environment:
Predominately Azure with some AWS as well. GCP is being sun-setted.
Qualifications
Bachelor's degree in Information Security, Computer Science, or related field; advanced degrees or equivalent professional experience preferred.
Minimum of 5+ years of progressive experience in application security, cloud security, or related cybersecurity roles.
Relevant industry certifications preferred (CISSP, CCSP, CSSLP, AWS/Azure Security Specialty, GIAC certifications).
Skills for Success
Expert-level knowledge and practical experience in secure software development methodologies, OWASP Top 10, and application security testing tools (SAST, DAST, IAST).
A comprehensive understanding of secure coding principles, with the ability to guide development teams in adhering to these best practices. Hands-on experience with static and dynamic application security testing tools is preferred.
Proven expertise in securing major cloud platforms (AWS, Azure, GCP), including experience with Cloud Security Posture Management tools, cloud-native security services, and infrastructure-as-code security.
Deep understanding of modern software architectures, microservices, APIs, and container security best practices (e.g., Docker, Kubernetes).
Ability to think strategically, creatively, and innovatively to design and implement robust security controls.
Demonstrated leadership skills with strong project management capabilities, able to effectively communicate complex technical security issues clearly to technical and non-technical stakeholders.
Proven track record of delivering and managing successful security projects and continuous improvement initiatives.
Strong ability to apply documented processes, playbooks, and frameworks (e.g., OWASP, NIST CSF, etc.) to effectively address and resolve a wide variety of application security challenges.
Knowledge of established security frameworks, including NIST Cybersecurity Framework (CSF), NIST 800-53 with a focus on their application in securing software and application environments.
Preferred certifications include: Offensive Security Certified Professional (OSCP), Offensive Security Certified Expert (OSCE), GIAC Penetration Tester Certification (GPEN), GIAC Experienced Penetration Tester (GX-PT), GIAC Certified Red Team Professional (GRTP), GIAC Security Operations Certified (GSOC), GIAC Security Expert (GSE), etc.
Must know how to use common M365 Office Suite of products.
Senior Infrastructure Systems Engineer
Network engineer job in Boston, MA
Senior Infrastructure Systems Engineer - Hybrid Cloud (Azure / On-Prem / M365)
We're seeking a Senior Infrastructure Systems Engineer for a leading investment management firm to take ownership of critical projects across a hybrid cloud environment. You'll design, deploy, and maintain secure, scalable infrastructure solutions spanning Azure and on-prem systems, while driving automation and modernization efforts.
What You'll Do:
Design, implement, and support hybrid infrastructure (Azure + on-prem).
Administer and optimize M365 services (Exchange, Teams, SharePoint, Intune, Purview).
Automate and manage infrastructure using PowerShell, Python, or Terraform.
Strengthen security, compliance, and observability practices.
Collaborate with cross-functional teams to deliver reliable, scalable solutions.
What You Bring:
3+ years' experience in hybrid cloud environments (Azure / On-Prem / M365)
Deep knowledge of M365, Active Directory, Entra ID
Powershell or (Python or Terraform)
Ability to manage complex projects independently.
Ready to take on a hands-on role shaping hybrid cloud infrastructure?
We invite you to apply and be part of a team driving innovation and excellence!
Forward Deployed Engineer
Network engineer job in Boston, MA
Forward Deployed Engineer - Platform Engineer | Remote in the Northeast | AI-Native Fintech | $300k TC
Role: Forward Deployed Engineer - Platform Engineer
Salary: $180,000 - $220,000 + 30% Bonus
Legacy core banking is broken. The systems that they are built are holding some of world leading finance institutes back. Our client is building an open, AI-native ''thin ledger'' designed to mainframe-era systems and composable and unbreakable platform.
We are looking for someone who is passionate about architecting mission critical systems and define the foundation of an industry wide shift.
This fintech startup, founded by proven industry leaders with a track record of building and scaling mission-critical system, is hiring a Forward Deployed Engineer to work directly with Tier 1 banks.
This is a rare opportunity to join a high-caliber team building AI-native, cloud-first financial infrastructure using Go, Kafka, and multi-region distributed databases. The platform is designed for scale, compliance, and simplicity - tailored for the world's most demanding financial institutions.
What You'll Do:
Act as a customer-facing engineer, embedded with bank architecture and infrastructure teams.
Translate business needs into scalable, production-ready solutions.
Design future-state infrastructure to unlock innovation in regulated environments.
What You Bring:
Strong background in cloud infrastructure (AWS, GCP, or Azure).
Be a personable character who can hold their own in deep technical conversations and also elaborate things in laymen terms.
Deep understanding of SRE principles and multi-region database architectures.
Experience working in large enterprise environments.
Familiarity with compliance frameworks like PCI DSS, ISO27001, and SOC2.
Why Join?
Shape the future of banking with AI-native tools.
Work alongside elite engineers and fintech veterans.
Make a massive impact in transforming global finance.
******************* | ************** | LinkedIn DM
Digital Solutions Engineer
Network engineer job in Boston, MA
Apply now: Digital Solutions Engineer, location is Hybrid. The start date is ASAP for this 6-month contract position.
Job Title: Digital Solutions Engineer
Start Date Is: ASAP
Duration: 6 months (contract)
Compensation Range: $45-59/hr
Job Description:
Deliver intelligent, automated solutions that streamline business operations using Microsoft 365, Power Platform, and AI technologies.
Day-to-Day Responsibilities:
Build, configure, and launch digital solutions from consultant requirements
Translate design concepts into technical implementation plans
Create productivity tools using Microsoft 365 apps
Configure collaboration platforms (e.g., Teams, SharePoint)
Build automated workflows via Power Automate, ServiceNow, etc.
Automate manual tasks using AI and integrations
Connect systems and data for seamless workflows
Implement AV solutions, especially Microsoft Teams Room Systems
Test solutions for performance, security, and reliability
Document solutions for training and support
Collaborate with IT teams on integrations
Provide technical consultation and training
Participate in agile planning and continuous improvement
Requirements:
Must-Haves:
Proficiency in Microsoft 365 (Teams, SharePoint, OneDrive, Outlook, Forms, To Do)
Strong Power Platform skills: PowerAutomate, PowerBI, PowerApps
PowerShell scripting experience
Experience building automations and digital workflows
Ability to translate business needs into technical solutions
Nice-to-Haves:
Experience in higher education or complex organizations
Familiarity with Microsoft Teams Room Systems
Experience configuring ServiceNow
Knowledge of API integrations
Experience with Agile/Scrum methods
ITIL v4 or higher certification
Benefits:
This role is eligible to enroll in both Mondo's health insurance plan and retirement plan. Mondo defers to the applicable State or local law for paid sick leave eligibility
Systems Engineer
Network engineer job in Boston, MA
Systems Engineers Nationwide Opportunities Are you a technically minded problem solver who thrives on designing, integrating, and optimizing complex systems? Whether your expertise lies in pharma, medical device, med tech, or advanced manufacturing, we'd love to connect.
At Scientific Search, we partner with innovative companies across the U.S. who rely on Systems Engineers to bridge the gap between hardware, software, and process - and we're continually supporting searches for these critical roles.
We're always interested in speaking with Systems Engineers experienced in:
Designing and implementing automated or integrated systems
Supporting equipment or process validation and system-level troubleshooting
Working cross-functionally with R&D, manufacturing, and quality teams
Ensuring reliability, scalability, and compliance within regulated environments
If you'd like to be considered for future Systems Engineer roles, we'd love to review your background and keep you in mind as new opportunities arise.
Submit your resume
We're always expanding our network of talented engineers - let's stay in touch so we can connect you with the right role when it's available. #19577
IT Support Engineer IV
Network engineer job in Waltham, MA
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast.
What You'll do:
Provide comprehensive technical support by applying substantial knowledge and experience to resolve a wide range of moderately complex issues. This role involves adapting solutions to various situations, conducting fact-finding to understand problems, and taking responsibility for service quality and timeliness. The position includes mentoring junior staff and contributing to process improvements within the support team.
Handle complex help desk inquiries requiring analysis and adaptation of standard procedures.
Manage multiple ticket queues efficiently, prioritizing based on business impact and SLA requirements.
Perform advanced troubleshooting for desktop, hardware, and web application issues.
Conduct comprehensive remote support sessions for multi-system technical problems.
Develop and deliver client training on system usage and best practices.
Contribute to knowledge base articles and process documentation improvements.
Proactively identify system issues and coordinate appropriate response measures.
Collaborate with other departments on technical projects and initiatives.
Coverage for support roles during peak periods.
Comply with all applicable Company policies and procedures.
Regular and consistent attendance, including in-person attendance where required.
Other work as assigned by your manager or leadership.
The information in this job description represents a summary of the role and is not intended to be a comprehensive list of job duties. Responsibilities and duties of the position may change without notice at the Company's discretion.
What you bring:
Bachelor's degree in IT field or equivalent experience preferred
Minimum 2-5 years of progressive technical support experience
Strong knowledge of Windows and MacOS environments, including Active Directory and Jamf basics
Proficiency in multiple remote support platforms and monitoring tools
Demonstrated ability to train users and create educational materials
Understanding of ITIL principles and service management practices
Excellent problem-solving skills with ability to analyze complex technical issues
Strong interpersonal skills for client relationship management
Relevant technical certifications preferred
Working Conditions (Physical Requirements):
Normal office environment. Some travel may be required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Actual compensation offered will be based on factors such as the candidate's work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.: $51,100 USD - $80,300 USD
About us:
ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
Lead IT DC Robotics and Automation Engineer
Network engineer job in Marlborough, MA
Who You Are:
Experienced in supporting and configuring warehouse automation software systems, particularly Swisslog SynQ and related MHE platforms.
Strong understanding of material handling system (MHE) software, including WES/WCS integration, PLC controls, and real-time decision logic.
Skilled in designing, configuring, testing, and maintaining complex MHE software environments within distribution centers.
Adept at troubleshooting issues across multiple layers of automation software and hardware integration.
Effective at collaborating with operations, engineering, IT, and third-party vendors to ensure optimal system performance.
Demonstrated ability to own technical systems, drive system improvements, and provide thought leadership for automation software solutions.
Subject Matter Expert (SME) for Swisslog SynQ software within the MHE ecosystem.
Role Overview:
As the Technical Engineer for the MHE Software Systems, you will own the design, configuration, and testing of the MHE software platform across BJ's automated distribution centers. You will provide technical expertise for MHE software including integration with WMS and PLC-controlled equipment.
This role will ensure high system availability, efficient error handling, and seamless automation flows across the fulfillment network. You will collaborate closely with MHE Vendor, internal IT, engineering, and operations teams to drive long-term reliability and scalability of MHE software platforms.
Key Responsibilities:
Design and configure MHE software workflows, material routing logic, task orchestration rules, and exception handling protocols.
Collaborate with WMS, and controls teams to ensure seamless end-to-end automation flow and data alignment.
Act as the SME for MHE software platform configuration, change control, versioning, and real-time performance monitoring.
Troubleshoot MHE software issues related to logic faults, data mismatches, communication drops, and throughput delays.
Lead or participate in Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), and go-live validation for automation projects.
Maintain and enhance interface communication between MHE software and upstream/downstream systems including WMS and PLCs.
Partner with MHE vendor to identify software patches, configuration tuning opportunities, and version upgrade requirements.
Define system KPIs and develop dashboards or tools to monitor automation performance and responsiveness.
Contribute to documentation for integration specifications, error recovery procedures, and software configuration standards.
Support user training, escalation resolution, and post-go-live system stabilization activities.
Requirements:
Bachelor's degree in engineering, Computer Science, Automation, or related technical field.
3+ years of experience with Swisslog SynQ or comparable warehouse automation software systems.
Hands-on experience configuring, testing, and supporting MHE platforms within high-volume distribution centers.
Familiarity with WES/WCS systems, PLC/SCADA, and integration with WMS platforms (e.g., Blue Yonder).
Experience analyzing system logs, executing root cause analysis, and implementing performance improvements.
Understanding of automation network protocols (OPC UA, TCP/IP) and controls layer communication.
Agile delivery experience and familiarity with ticketing systems such as Jira or ServiceNow is a plus.
Strong organizational skills, attention to detail, and effective time management in 24/7 operations.
Leadership Competencies:
Strategic thinker with a technical mindset, bringing value to automation initiatives across the network.
Operates as a technical influencer and SME, collaborating across Engineering, IT, and Operations teams.
Clear communicator with the ability to resolve complex system issues and guide teams through escalation.
Creates, documents, and continuously improves best practices for warehouse automation software platforms.
Serves as a key contributor to system reliability, automation scalability, and technology innovation at BJ's.
Network Engineer, Operations and Support
Network engineer job in Boston, MA
The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support.The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure.This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces.
**Required Skills:**
Network Engineer, Operations and Support Responsibilities:
1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners
2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future
3. Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies
4. Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers
5. Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems
6. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code
7. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures
8. Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites
9. Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes
10. Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base
11. Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners
12. Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering)
13. Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management
14. Travel: International and Domestic travel may be required up to 15 percent
**Minimum Qualifications:**
Minimum Qualifications:
15. Operations Center Experience: Minimum of 7 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale
16. Network Protocol: Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience
17. CDN and Edge: Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios
18. Repair Function: Minimum of 7 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure
19. Automation: Basic knowledge coding and automating in higher-level languages such as Python, Go, or JavaScript
20. Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers
21. Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results
22. Network and Infrastructure Design: Minimum of 5 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements
23. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
**Preferred Qualifications:**
Preferred Qualifications:
24. Facility Experience: Working within varied infrastructure environments, such as colocation facilities, cable landing stations, ILAs, owned data centers, or corporate campuses.
25. Software Systems Design: Experience organizing and executing digital transformation initiatives at both the oversight and practitioner levels.
26. Vendor Partner Experience: Partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors.
27. Data Design: Basic knowledge applying data-driven analysis and leveraging technologies like machine learning and predictive modeling algorithms to solve complex business problems.
28. Information Technology Functional Experience: Working within global network or infrastructure operations, deployment, design/engineering and/or support teams.
29. Professional Services: Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations.
30. Risk and Assurance Management: Experience in operational compliance, physical & logical infrastructure security, and/or business continuity disciplines.
31. Business Metrics: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program
**Public Compensation:**
$133,000/year to $190,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Senior Radar Processing and Network System Design Electrical Engineer - Onsite Tewksbury/Marlborough, MA
Network engineer job in Marlborough, MA
Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
DoD Clearance: Secret
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
The Radar Digital Products Department is seeking a Senior Electrical Engineer with strong COTS computing and networking background to join our Hardware and Infrastructure team implementing the next generation RADAR solutions.
What You Will Do
The Senior Electrical Engineer will work with Product Leads and other team members on a variety of tasks related to the design and development of systems using Commercial-Off-The-Shelf (COTS) computing and networking products.
The Senior Electrical Engineer will work with a highly motivated team environment and collaborate with cross-functional project teams making up a larger program or support internal research and development efforts.
* Design COTS hardware infrastructure systems (e.g. X86-based processors)
* Research and selection of servers, workstations, add-in interface cards, storage devices, and other COTS hardware
* Engineer BIOS and operating system configuration definitions
* Work in a lab environment and operating standard test equipment including oscilloscopes, processor bus analyzers, emulators, and data capture tools, etc.
* Collaborate in development with hardware engineering disciplines, supply chain, suppliers, field engineering, on-site installation and trades, and Customers to develop and deliver safety critical systems
* Support occasional domestic travel and potential international travel
This position is 100% ONSITE in either Tewksbury or Marlborough, MA.
Qualifications You Must Have
* Bachelor of Science degree in Electrical Engineering or equivalent STEM discipline
* Minimum five (5) years of professional experience
* Experience with emerging and legacy hardware and software, including Unix and Linux operating systems
* Experience developing and implementing computing, networking, and information technology infrastructure through a rigorous design and documentation process
* Experience taking a system design concept from the block diagram or requirements level and developing a complete COTS-based hardware design and then
* Design verification via integration and test plans and activities
* U.S. Citizen - Active and transferable U.S. government issued Security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Qualifications We Prefer
* Masters degree or higher in Electrical Engineering or equivalent STEM degree
* Current or in-progress computing/networking certification(s) (e.g. CCNA, AWS, CISSP)
* Experience with RADAR system hardware
* Experience with Firewall design and configuration
* Experience implementing Security Technical Implementation guides and network hardening
* Experience with system level hardware integration and troubleshooting skills
What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration and Innovation.
This position is eligible for relocation.
Learn More & Apply Now!
Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************
Raytheon Information - *******************************************
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
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Auto-ApplySenior Desktop Engineer
Network engineer job in Boston, MA
Visa Requirements: US Citizens or Green Card Holders Only
Senior Desktop Engineer | Boston | Up to $120k / year + 20% Bonus
Please only apply if you are within the Boston Area and can commute to Downtown Boston and have experience in a Financial, Legal or MSP environment. .
Work Schedule: 8am - 4pm (Monday to Friday)
JOB SUMMARY
Looking for a Desktop Engineer to join an Investment Management firm to join a team of 4 support staff providing Tier 1-3 support for 300+ users in their Boston and global offices. Ideal candidate would be someone with excellent communication and interpersonal skills and is able to build a rapport with clients as well as being eager to learn and grow.
ESSENTIAL FUNCTIONS
Help internal team members by troubleshooting and resolving a variety of technical issues in a friendly, efficient way.
Take responsibility for the tickets you handle, set clear expectations, and make sure users always know what to expect; offer tips or training when it can help them work more effectively.
When an issue needs to be escalated, involve the right technical teams but continue to stay engaged and keep the user updated throughout the process.
Become knowledgeable in the systems and tools the organization relies on, and handle regular maintenance, updates, and administrative tasks.
Take part in the team's development and change management processes to help ensure updates and system changes are carried out smoothly and safely.
Create or enhance automation-using scripts or other tools-to simplify routine tasks and improve the overall quality and efficiency of day-to-day operations.
ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES
A genuine team player with a history of supporting and collaborating with colleagues to help the whole group succeed.
Hands-on experience with at least three of the following technologies: Citrix, Active Directory, Azure, Windows 11, Networking, SCCM or Intune, Webex or Teams, Exchange/Outlook, or PowerShell.
Able to work comfortably with both customers and teammates in in-office and remote environments.
Strong communication skills-both written and verbal-and the ability to work independently while keeping customers informed with clear, proactive updates.
A solid understanding of technology across multiple layers (infrastructure through applications), plus awareness of security practices, databases, and cloud concepts; Azure certifications, scripting experience, or similar credentials are a bonus.
Approaches challenges with creativity, always looking for new ways to improve existing processes or build better ones.
Stays current on industry trends and best practices, actively seeking training and learning opportunities.
Brings strong analytical thinking, excellent organization, and careful attention to detail, with the ability to balance and prioritize multiple requests.
Experience in financial services, managed service provider (MSP) environments, or legal/professional services settings is strongly preferred.
SALARY AND BENEFITS
Up to $120k / year
Standard Benefits
Hybrid Working (3 days in the office)
20% bonus yearly
Infrastructure Engineer
Network engineer job in Waltham, MA
first PRO is now accepting resumes for a Infrastructure Services Engineer role in Waltham, MA. This is a 6+month contract to hire and onsite 3 days per week. W2 candidates only. We're looking for an infrastructure services engineer to join our ranks. Our ideal candidate will possess five or more years of network engineering experience, as well as excellent communication skills, attention to detail, and a collaborative spirit.
Must have:
- Good CISCO, Palo Alto
- ,VMWare, Windows, Linux, Active Directory experience
- Azure experience highly preferred
Key Responsibilities Perform regular maintenance and updates on infrastructure and network components, including servers, virtualization, and networking equipment.
Administer and oversee enterprise network and infrastructure, ensuring optimal performance, security, and reliability.
Monitor and respond to system and network alerts, including after-hours incidents, as part of an on-call rotation.
Core Strengths and Skills5+ years of experience in network engineering, with hands-on experience in enterprise network and infrastructure operations.
Strong knowledge of Layer 2 and Layer 3 networking, dynamic routing protocols, VLANs, VPNs, and network security best practices.
Experience working with Cisco networking equipment, Palo Alto firewalls, and Meraki wireless technologies.
AI & Systems Engineer
Network engineer job in Boston, MA
Job Title: Artificial Intelligence Engineer Location: Boston/Hybrid Type: Full-time
The Role We're looking for a hands-on AI Systems Engineer to own the deployment, integration, and support of AI-powered tools (LLMs, Copilot, Claude, etc.) while keeping enterprise infrastructure running smoothly in a professional services environment.
What You'll Do
Build, deploy, and maintain AI applications that supercharge legal and knowledge workflows
Manage and optimize cloud (Azure/M365) and on-prem environments (Windows/Linux, VMware/Nutanix, AD, SQL)
Write production-grade Python/PowerShell, automate everything, consume REST APIs and SDKs
Craft high-impact prompts and fine-tune LLM usage
Partner with architecture and ops leadership on strategy, resilience, and continual improvement
Research emerging tech and drive efficiency gains
Rotate in 24×7 on-call (escalation/triage)
You Bring
7+ years supporting mission-critical IT in professional services or similar
Real experience with modern LLMs and AI tools
Strong Python or PowerShell + familiarity with ML libraries
Deep experience with Azure, M365, Active Directory, virtualization, networking, backups
Proven ability to solve complex problems independently and communicate clearly
Bachelor's in CS or related field