Network engineer jobs in McKinney, TX - 982 jobs

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Please Note: This position will include supporting our US Public Sector customers. "This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. The Cloud Network Services (CNS) team at ServiceNow is responsible for ensuring reliable, high-performance application traffic delivery to every ServiceNow customer around the globe. We design and operate our own cloud networking solution, blending industry-standard technologies with the power of the ServiceNow platform to automate and scale host configurations from customer requirements. Our team continuously monitors, tests, and optimizes the platform to deliver new features and maintain top-tier performance. As we evolve, our focus has expanded to embrace hybrid cloud strategies through deep integrations and partnerships with leading cloud providers, including Google Cloud Platform (GCP), Amazon Web Services (AWS), and Microsoft Azure. What you get to do in this role: * Operate and maintain ServiceNow's global cloud network infrastructure, including backbone routing, top-of-rack (TOR) switching, VPN services, and application delivery controller (ADC) systems. * Troubleshoot and resolve network issues, including urgent operational events. * Participate in 24/7 on-call rotation, including weekends, as part of the Network Operations Engineering team. * Maintain software-defined, declarative infrastructure at scale using automation tools such as Ansible, GitLab. * Perform software upgrades, version control, and security patching across production systems. * Proactively analyze network metrics such as capacity, latency, and availability to detect and prevent outages. * Support network operations in private and hybrid multi-cloud environments (e.g., Azure, AWS, GCP). * Partner with the Site Reliability Engineering (SRE) team to improve operational processes and reliability. * Review, consult, and prepare for planned changes and releases to the production environment. * Create and maintain detailed documentation of infrastructure, automation, and standard operating procedures. * Provide feedback to infrastructure architects and contribute to design discussions for new initiatives. * Collaborate with peer teams building world-class networking and orchestration solutions. * Evaluate, adopt, and implement new open-source and commercial tools and technologies. * Contribute to processes and automation to build a low-touch, continuous deployment pipeline with near-zero downtime and high success rates. * Drive automation to enable rapid deployment and updates across large-scale environments. Qualifications To be successful in this role you have: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry * 4+ years of experience in network operations, infrastructure engineering, or a similar role supporting large-scale distributed systems. * Strong hands-on experience with load balancers (e.g., F5, NGINX), routing/switching (e.g., Juniper, Cisco), and security devices (e.g., Palo Alto, Radware) in production environments. * Solid understanding of network protocols and services, including TCP/IP, BGP, DNS, TLS/mTLS, and VPNs. * Experience managing hybrid and public cloud environments (AWS, GCP, Azure) in an operational capacity. * Proficient in Linux systems administration and troubleshooting. * Familiarity with container technologies (e.g., Docker, Kubernetes) and service mesh architectures. * Experience with monitoring, observability, and alerting tools (e.g., Prometheus, Grafana, Splunk). * Ability to respond to incident resolution, including root cause analysis and post-mortems. * Proficiency in infrastructure-as-code and automation tools, such as Ansible, Terraform, GitLab CI/CD. * Scripting skills in Python, Bash, or similar languages for automation and tooling. * Experience with change management processes in high-availability production environments. * Excellent problem-solving skills and attention to detail, with a bias toward action and automation. * Effective communication and collaboration skills, including cross-functional team engagement. * Willingness to participate in a 24/7 on-call rotation, including weekends. GCS-23 For positions in this location, we offer a base pay of $125,300 - $213,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

Job Description Training/Base pay rate of $17.00 per hour. The Base rate increases .50 upon completion of 60 days of employment. We have a Guaranteed Hourly Rate of $20.00 per hour upon completion of training through your first 9 months. This allows time to build your bonus and commission skills. If your post-training base rate, plus bonuses and commission don't bring you to the Guaranteed Hourly Rate, we will increase your pay. However, the earning potential is much higher! Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule. Bonus Opportunity: Earn a Trained and Active Bonus of $500.00, paid in two installments: $250.00 at 60 days of employment and $250.00 at 6 months. About Us: At Southern Star, we are the driving fulfillment force behind award-winning DISH TV, cutting edge Starlink Satellite Internet and innovative home entertainment and security products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology. Compensation: Base Pay and Commissions: Start with a competitive hourly rate and earn commissions. Performance Incentives: Boost your earnings with performance bonuses. First-Year Potential: Earn between $50,000 - $60,000 or more in your first year. Experienced Technicians: Earn between $60,000 - $85,000+ annually. Training and Growth: Paid Training: Comprehensive training to ensure your success. Support: Continuous support to help you achieve your career goals. Benefits: Insurance: Comprehensive insurance benefits. Retirement: 401K plans. Paid Time Off: Generous paid time off. Life Insurance: Company paid $25,000 life insurance policy. Company Vehicle: Provided upon completion of training. Device Plan: Monthly stipend for using your own smartphone. Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings. Role Requirements: Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces. Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI). Communication: Excellent communication and customer service skills. Sales: Successfully upsell products and services to customers while installing DISH systems. Time Management: Effective time management skills. Must have a clear Background, Drug Screen and Motor Vehicle Record Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice. Meet the Team Our dedicated team members are engineering the foundation of Cisco's core technologies across the globe, including teams in Engineering like Common Hardware Group, Network Product Eng, Infrastructure & Security. You will be an essential contributor to the development of next-generation innovations in operating systems, firmware, networking stacks, and security infrastructure. Working on these teams, you will gain hands-on experience with hardware-software integration and low-level networking technologies that power Cisco's critical products. Discover the possibilities when deep technical expertise meets creativity and help build solutions that transform how the world connects and communicates. Your Impact You are a passionate engineer skilled in low-level programming, networking protocols, and hardware-software integration, with strong communication and collaboration abilities. You thrive in solving complex challenges through innovation and precision, while being highly organized and process-driven. Your work develops and maintains critical software and tools that ensure hardware compatibility, network performance, and security for Cisco's core products like operating systems, firmware, and networking stacks. By effectively managing your time and streamlining processes, you deliver high-quality solutions that embed resilience and efficiency into global communications infrastructure, directly contributing to Cisco's leadership in trusted, scalable networking technologies. Minimum Qualifications * Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College), or currently enrolled in an undergraduate degree program. * Proficiency in C programming and experience with embedded Linux, including a solid understanding of operating system fundamentals. * Familiarity with network principles & concepts, routing protocols, and general networking concepts. * Hands-on experience with automation tools and scripting languages (such as Python or Bash), along with knowledge of CI/CD pipelines (e.g., Jenkins, GitHub Actions). * Understanding of DevSecOps practices and their application in software development workflows. Preferred Qualifications * Conceptual understanding or hands-on experience with AI/ML. * Understanding of cybersecurity principles and security protocols. * Experience with FPGA development. * Knowledge of signal and power integrity, and PCB design. ProductIntern26 Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $44,000.00 - $185,000.00 Non-Metro New York state & Washington state: $44,000.00 - $185,000.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

is filled. Rise Broadband is seeking a highly motivated Field Network Technician to join our team. The successful candidate will be responsible for the maintenance, installation, and repair of telecommunications towers and related equipment. The technician will work with a team to ensure that all towers are in good working condition, meet safety standards, and are operating at maximum efficiency. Essential Duties/Responsibilities Perform routine maintenance on telecommunications towers and related equipment, including replacing or repairing parts as needed Conduct inspections of towers and equipment to ensure compliance with safety regulations and industry standards Install new telecommunications equipment on towers, including antennas, cables, and related hardware Work with a team to troubleshoot and diagnose problems with tower equipment and systems Use specialized tools and equipment, such as hand tools, power tools, and electronic testing equipment, to complete assigned tasks Climb towers to access equipment and perform maintenance and repair work Adhere to all safety protocols and guidelines when working at heights and in potentially hazardous environments Complete all required paperwork and documentation related to job duties Job Requirements High school diploma or equivalent required Previous experience working in telecommunications tower maintenance, repair, or installation preferred Ability to work at heights up to 400 feet and in potentially hazardous environments required Comfort with climbing ladders, towers, and other elevated structures required Ability to work with equipment that has a weight limit of 260 lbs or less required. Ability to read and interpret technical documents and schematics required Excellent problem-solving and troubleshooting skills required Strong communication and interpersonal skills required Ability to work independently or as part of a team required Valid driver's license and reliable transportation required Working Conditions Employee is constantly required to stand, walk, use hands to handle or feel objects, tools or controls and reach with hands and arms. Must possess physical conditioning and stamina to climb heights up to 400 feet and perform physically demanding tasks at such heights. Must be able to frequently climb a ladder and work in an elevated position. On a constant basis, must safely lift, carry and maneuver heavy or awkward objects 100 pounds or more, with or without assistance. Specific vision abilities required include close up, distance, peripheral vision, depth perception and the ability to adjust focus. Full spectrum color vision required. Must be able to work safely in a field or office environment. Must be adept at working in adverse weather conditions. Daily travel within the Company's geographical footprint is required. Disclaimer This job description is not meant to be an all-inclusive statement of every duty and responsibility which will ever be required of an employee in this position, however, the employee will be held responsible for all duties assigned. Please feel free to review our Benefits at the following link: **********************************************

Netrio, a globally diverse and US -based Managed Service Provider, is committed to delivering world -class technology support services. Our focus is on empowering our clients to excel in their respective fields. We are growing and seeking a skilled and dedicated Network Engineer to join our diverse team in McKinney, TX. The successful candidate will be responsible for designing, implementing, maintaining, and supporting our customers' network infrastructure. Job Description: The ideal candidate will have experience in server virtualization, network appliance administration and server configuration, administration, and support. Supports one or more aspects of IT related projects, including analysis of the existing device configurations, developing configuration files for the replacement devices, technical support of on -site technicians during the equipment replacement, and possible on -site installation and configuration for clients. Requirements Requirements and Skills: At least 4 years' experience in a position supporting network devices, servers and software, and IP connected hardware. University degree in Computer Science or a related subject; Highly valued Technical certifications from accredited sources; Highly Valued Proven hands -on network engineering experience. Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS). Solid understanding of the OSI or TCP/IP model. Hands -on experience with monitoring, network diagnostic, and network analytics tools. Expertise in Virtualization Technologies (KVM, VMWare, HyperV, Veeam, Verge.io). Expertise in Microsoft Server (2008+) and Applications (Exchange, SQL, IIS, SCCM). Experience with maintaining/supporting VoIP Technology (Endpoints, SIP, DIDs). Intermediate experience with 3rdParty Cloud Service Providers, AWS, Azure, GCP, and Others. Intermediate experience with VPNs, VPCs, SD -WAN, and complex IP routing/switching concepts. Understanding of IT Service Management and ITIL concepts and directives Good understanding of Wiring Closets, IDF; MDF; cable tracing; toning out; running cabling; other low voltage activities and layer 2 physical connectivity (Cat5/Cat6) tasks. Understanding of WIFI networking; SSIDs; Basic principles of coverage and connectivity for WIFI devices. Ability to follow instructions and provide documented reviews of work performed. Excellent time and priority management Other Requirements Valid driver's license for traveling to client sites, if needed. Ability to pass a background check. Benefits Benefits: Health insurance Dental insurance Vision insurance Flexible spending account Health savings account Life insurance Paid time off Professional development assistance Tuition reimbursement Schedule: 8 -hour shift Day shift Monday to Friday Weekends as needed Periodic On -call Work Location: In office only

About Us: Cytracom delivers infrastructure software purpose-built to empower managed service providers (MSPs) and IT professionals (ITSPs) with cloud solutions that connect and secure both traditional and hybrid workforces. Our secure access service edge (SASE) solution provides identity-based network security and connectivity within a single platform that enables businesses to deploy zero-trust networks, enforce compliance and eliminate traditional firewalls and VPNs. Our unified communications suite (UCaaS) uniquely aligns with the operating needs of MSPs and enables their customers to experience seamless communication and collaboration regardless of physical location. Here's a closer look at this key role: The role is to deliver clear and effective technical support for ControlOne and network-related issues. You'll partner closely with Application Support Engineers and the Experience team to resolve escalations, strengthen customer relationships, and help drive long-term satisfaction and retention. You would be responsible for advanced troubleshooting across hardware, systems, the ControlOne platform, and network/ISP connectivity. You'll collaborate with third-party vendors when needed, perform remote diagnostics, and work through issues involving firewalls, switches, routing, and other network components. Tier 2 Network Engineers play a crucial role in ensuring a reliable and secure customer experience, while participating in the on-call rotation to support business continuity. Responsibilities: Customer-Facing Responsibilities Lead troubleshooting through calls, screen shares, and tickets with clear, confident communication Provide accurate, timely updates to customers regarding progress and next steps Explain ControlOne concepts (Zero Trust, policy behavior, routing impact) in customer-friendly terms Own each case through resolution and deliver clear root cause explanations once resolved Technical Responsibilities Troubleshoot and resolve ControlOne issues: identity, routing, edges, policies, and endpoint agents Diagnose advanced network issues across LAN/WAN, firewalls, ISP connectivity, and VLANs Assist with device provisioning, agent deployment, edge setup, and policy tuning Conduct UC onboarding assessments with a focus on network readiness Review logs, packets, and system behaviors to isolate problems Escalate clean, well-documented cases to Tier 3/Eng when necessary Contribute to internal knowledge sharing and product feedback loops Operational Responsibilities Manage tickets in Zendesk, prioritizing based on severity and customer impact Multitask across outbound calls, queue calls, and tickets with strong time management Work collaboratively with internal teams, customers, partners, ISPs, and third-party vendors Participate in the on-call rotation Maintain working knowledge of all Cytracom products and integrations Competencies: Empathy for the customer and the ability to tailor communication for the given audience Working knowledge of Voipmonitor, Wireshark, and Zendesk Technical aptitude Strong networking knowledge Firewall configuration and troubleshooting De-escalation technique Passion for technology and their work Creative and analytical thinking Problem-solving mindset Ability to thrive under pressure Attributes: Self-managed Self-disciplined Team player Detail-oriented Inquisitive nature Commitment to excellence Our Benefits: Medical, dental, and vision insurance is available 401K Disability and Life insurance Paid vacations and holidays Flexible PTO policy Casual, laid-back work environment Free refreshments Standing desks Cytracom, LLC is an Equal Opportunity Employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to protected characteristics, including race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or age.

Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Senior Lead Software Engineer at JPMorgan Chase within the Corporate Sector of the Infrastructure Platforms team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications. **Job responsibilities** + Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors + Develops secure and high-quality production code, and reviews and debugs code written by others + Drives decisions that influence the product design, application functionality, and technical operations and processes + Plan, design, deploy, and configure network solutions/fabrics for the Wide Area Network environment consisting of Cisco routers, switches, and other network devices. + Provide technical expertise and problem-solving methodologies to the project to modernize the Enterprise WAN. Ensure network designs adhere to industry best practices and security standards. + Manage lifecycle of network infrastructure, including deployment packages, as-built documentation, and performance optimization strategies. + Troubleshoot and resolve complex network issues, considering upstream/downstream dependencies and advising on mitigation actions. + Ensure compliance with shared responsibility models, including physical infrastructure, connectivity, and facility-level standards (SOC 2, ISO 27001) + Support integration with compute, storage, and appliance services, including provisioning white space and configuring baseline device settings. + Design and implement Transport (circuit) capacity upgrades and performance enhancements, involving hands-on configuration changes and testing **Required qualifications, capabilities, and skills** + Formal training and certification on software engineering concepts and 5+ years applied experience. In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise + Hands on experience in Network Engineering and formal training or certification on technical and network design concepts (CCIE,CCNP etc.) + Knowledge of one or more areas of SW Engineering/infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments + Exceptional skills in Networking Technologies- Experience configuring and troubleshooting routing and switching protocols (BGP, Multi-protocol BGP, OSPF, VXLAN, MPLS, RSVP-TE, IS-IS), working knowledge of network protocols (TCP/UDP, DHCP, DNS, LB, FWL, Proxy) and experience with IPv4 and IPv6 + Deep knowledge multiple infrastructure technologies and scripting languages (e.g., Python, JavaScript, yaml, Json, Bash, etc.) + Knowledge of on-premises and remote Data Center technologies and operations + Strong experience in several OS and Hypervisor platforms (Hyper-V, ESXi, KVM, VMWARE, Open Shift) + Deep technical knowledge of Hardware Platforms Cisco ASR Class Routers and Arista + Experience in infrastructure engineering automation, optimization and observability + Experience in deploying and using telemetry tools to improve visibility in service offerings + Solid understanding of public cloud technologies, for AWS / Azure on Kubernetes, Terraform + Knowledge of network segmentation, firewall architectures, and compliance models **Preferred qualifications, capabilities, and skills** + Experience in CI/CD and tools like Ansible, Terraform, Puppet for automating configuration management and deployment processes + Working knowledge of 40/100/400G Ethernet and CWDM, DWDM and optical transport network technologies + Understanding of different Optics and internals of a switch ASIC + Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling + Understanding of network hardware platforms and their specifications in the datacenter space + Ability to tackle design and functionality problems independently with little to no oversight JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

The role of this position encompasses a wide scope of activities and initiatives that will bring solutions to complex applications problems, system administration issues or network concerns. Network Engineers will work with mobile devices testing the latest features in the technology and /or telecommunication available on the market. The testing scope includes connectivity test, field test, and others as required. The position requires the Network Engineer to perform systems management and integration functions involving engineering work on cellular, wireless devices and systems. Essential Functions: • Verify stability and portability of networks and software • Communicate project information through technical reports • Perform ongoing hardware and software maintenance operations, including installing or upgrading hardware or software • Provide technical guidance or support for the development or troubleshooting of systems • Work on field testing on 3GPP standards based on cellular system such as GSM, EDGE, WCDMA, HSPA, LTE and 5G. The testing conducts various types of mobility and stationary RF, Data and Software test cases in the field and lab of 5G, LTE, WCDMA, UMTS, GSM or any related with network service • Research, test, monitor or verify proper functioning of software patches • Analyze and determine issues; check the similar/same issue history, design test plan (location, models, basic parameters, considerations, etc.), field test and/or lab test, set test environment and parameters regarding network circumstance • Capture all the requested and required logs and analyzing them; determine what the log shows, confirm whether the issue is cleared or remained, professional report, and communicate with R&D or/and QA team • Perform testing and engineering services in both stationery and mobility conditions as needed • May require to support carrier lab testing by project needs and other duties as assigned • May require weekend/holiday work depending on project • Must be flexible and able to work extended hours as needed to support testing and client needs. • Travel up to 5% to 15% per project needs and requirements. Education and Technology Skill Requirements: • Bachelor's Degree Preferred in Electronics, Software Engineering Communication, Computer Network Engineering, Computer Science, Electrical Engineering or Telecommunications • General understanding for telecommunication knowledge and Android platform device • Analytical, Scientific, Data Mining and Database management software • Access software, cloud-based management software, communications server software • Strong knowledge of 5G, LTE, HSPA+/WCDMA including PHY/MAC, signaling, call processing concepts and upper layers. • Good understanding on GSM, GPRS, EDGE, WCDMA, CDMA, HSPA, LTE, 5G, Wi-Fi, Bluetooth, GPS, mobile phone software architecture and telecommunication network configuration • Preferred experience in analyzing logs, troubleshooting issues from field for UMTS/GSM CS, PS calls, LTE/5G Data calls, metric test is plus. Experience with specific logging/analysis tools such as Shannon DM, QXDM, QPST, XCAL, XCAP • Experience with Transport Layer protocols such as TCP, UDP, and analysis tools such as Wireshark • Proficient with MS Office (Outlook, Excel, Word, Power Point) is essential for creating the test reports • Knowledge of general network protocol as well as wireless Technology - 5G, LTE, GSM, CDMA • Understanding of TCP/UDP, IP Packet, OSI Protocol Model • Solid understanding of SW testing techniques and methodologies • Internet browser and Internet protocol IP multimedia subsystem software • Transaction security and virus protection software; Network monitoring software • Deep understanding of QA methodologies and processes • Knowledge of scripting languages: e.g. Adb shell scripting

See attachment

Become a member of a team where you can contribute significantly to shaping the future of a world-renowned and influential company. Among top performers, you can make a direct and meaningful impact. As a Senior Lead Infrastructure Engineer at JPMorgan Chase within the Corporate Sector - Infrastructure Platforms, you exhibit both depth and breadth of knowledge regarding software, applications, and technical processes across multiple technical disciplines. You also have a specialization in a specific domain within infrastructure engineering to drive programs or initiatives consisting of multiple technologies and applications. Job responsibilities Applies deep technical expertise and problem-solving methodologies focused on analyzing complex data and systems, anticipating issues, and finding ways to mitigate risk Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes Be responsible for infrastructure engineering in accordance with business requirements Drives results and implements multiple complex programs Drives thought leadership within the product line Executes work according to compliance standards, risk and security, and business objectives Considers upstream/downstream system or technical implications and advises on mitigation actions Advises junior engineers and technologists Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on technical and network design concepts and 5+ years applied experience Knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments Deep knowledge multiple infrastructure technologies and scripting languages (e.g., Python, JavaScript, yaml, Json, Bash, etc.) Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds Knowledge of on-premises and remote Data Center technologies and operations Strong experience in several OS and Hypervisor platforms (Hyper-V, ESXi, KVM, VMWARE, OpenShift) Experience in infrastructure automation, optimization and observability Experience in deploying and using telemetry tools to improve visibility in service offerings Solid understanding of public cloud technologies, for AWS / Azure on Kubernetes, Terraform Experience configuring and troubleshooting routing and switching protocols (BGP, OSPF, VXLAN, MPLS, RSVP-TE, IS-IS), working knowledge of network protocols (TCP/UDP, DHCP, DNS, LB, FWL, Proxy) and experience with IPv4 and IPv6 Experience in CI/CD and tools like Ansible, Terraform, Puppet for automating configuration management and deployment processes Preferred qualifications, capabilities, and skills Working knowledge of 40/100/400G Ethernet and CWDM, DWDM and optical transport network technologies Understanding of different Optics and internals of a switch ASIC Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling Understanding of network hardware platforms and their specifications in the datacenter space

Cygnus Professionals Inc. has been named by the US Pan Asian American Chamber of Commerce Education Foundation (USPAACC) as one of the “Fast 100 Asian American Businesses” - joining the country's fastest-growing Asian American-owned companies, based on percentage revenue growth over the immediate past two years. Job Description Role: Network Engineer Location: San Jose CA or Plano, TX Duration: Fulltime Qualifications • At least 6 years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes •At least 4 years of experience in creating requirement specifications based on Solution Definition/Solution Deployment/Solution Deployment •At least 5 years of experience understanding of Data Center architectures, and hands-on experience in Planning, design & implementation of DC • At least 5 years of experience in Cisco ACI, Integrating Layer 2, Layer 3, L4-L7 and VMware with ACI. • At least 3 years of experience with Cisco Nexus platform (9K, 7K, 6K, 5K) and Catalyst switches. • Experience with Datacenter Migration Planning and Execution. Hands-on experience of configuring and troubleshooting routing and Switching (Protocols - OSPF, BGP, EIGRP) • Experience on the Cisco UCS (UCS Manager) • Experience on Load balancer (F5 and Citrix) and ASA Firewall. • Knowledge of VMware/Hypervisor and Nexus 1000v Networking. • Knowledge Scripting in XML, JSON and Python. • Knowledge of VMDC, Flex Pod and VBlock • Knowledge on understanding of Data Center Virtualization preferred • Analytical and Communication skills • Planning and Co-ordination skills • Experience with project management • Analytical and Communication skills Additional Information • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 7 years of experience with Information Technology.

We are seeking an experienced Lead Network Platform Engineer/Architect to design, build, and modernize our network and server/storage infrastructure. This role will focus on automation, cloud migration, and multi-cloud architecture while ensuring security and efficiency across the enterprise. The ideal candidate will have deep expertise in network engineering, cloud services, and Zero Trust security frameworks, with a proven ability to lead modernization initiatives. Key Responsibilities - Architect and implement multi-cloud environments leveraging AWS and Azure. - Lead network platform design and deployment, including on-prem to cloud migration strategies. - Drive automation across network and storage platforms using Python and PowerShell. - Design and maintain network diagrams, process flows, and connectivity documentation. - Implement Zero Trust security frameworks with layered security principles. - Optimize and expand the use of Zscaler and other security tools. - Build and integrate virtual storage solutions and link storage systems efficiently. - Collaborate with cross-functional teams to modernize legacy on-prem infrastructure and create cloud-based services. - Ensure high availability, scalability, and security of network platforms. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 8+ years of experience in network engineering and architecture. - Strong background in server/storage platform engineering and cloud migration. - Expertise in AWS and Azure architecture and deployment. - Proficiency in network automation and AIC tools (Python, PowerShell). - Hands-on experience with Cisco, Fortinet, and core networking technologies. - Familiarity with Zscaler and advanced security capabilities. - Knowledge of Zero Trust Framework and layered security models. Experience building and deploying networks in hybrid and cloud environments. - Experience leading modernization projects for large-scale enterprise environments. - Strong documentation and process design skills. Ability to work in fast-paced, evolving technology environments.

Intern - Summer 2026 (On-Site, 32 hrs/week) Program Dates: May 27 - July 30, 2026 Schedule: Monday-Thursday, on-site Eligibility: Local candidates; rising juniors or seniors *This is a paid internship About Us FiberLight is a leading regional provider of innovative networking solutions. We are committed to delivering high-performance, reliable, diverse, and scalable network infrastructure to our clients. Overview: We are seeking an Engineering Intern to support data integrity and process improvement initiatives within our network engineering environment. This internship offers hands-on experience analyzing engineering data, building workflow processes, and helping create a roadmap that ensures accuracy across our systems. What You'll Do: Review engineering data from system “source of truth” platforms and compare it against documented records Help design a process flow that identifies data discrepancies quickly and clearly Develop a method to flag “bad data” and outline steps required to correct it Create a roadmap for engaging data owners and ensuring information is updated accurately Support process improvement efforts that enhance data integrity and operational reliability Work closely with engineering team members to understand workflows, gather feedback, and refine processes What You'll Learn: The importance of data integrity in network and engineering operations How engineering teams use data to plan, design, and maintain network assets Skills in workflow development, process mapping, and quality assurance How to collaborate within a technical team, communicate findings, and contribute to problem-solving Professional skills including documentation, organization, and presenting recommendations Requirements Rising junior or senior pursuing a degree in Engineering, Data Analytics, GIS, or a related technical field Strong analytical and problem-solving skills Interest in process improvement and workflow design Detail-oriented with good communication and documentation abilities

Senior Network EngineerEmployment Type: Full TimeDepartment: Information Technology CGS is seeking an experienced Senior Lead Network Engineer to join a team focused on the evaluation, enhancement, and maintenance of a large-scale network project that includes both wired and wireless network infrastructure and related hardware & software. The project's objectives are to evaluate the current setup of existing disparate networks and design & implement a network infrastructure that encompasses the wireless, wired, and software network requirements. The project will also include consultation regarding hardware and software necessary to facilitate the proper support for this encompassing infrastructure, and the associated systems testing, vulnerability assessments, and quality assurance needed to implement the new setup. This Network Engineer will interface with state and local governmental personnel, internal stakeholders, subject matter experts, and vendor(s) who will provide development services. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Operate and manage NPS network infrastructure;- Improve infrastructure monitoring and reporting capabilities based on the deployment of network management software;- Develop, maintain and deliver infrastructure documentation relating to the network infrastructure within the NPS environment;- Review current best practices and provide recommendations for architecture, design, management and operation of the network infrastructure;- Administration of the Cloudpath (or equivalent) onboarding process, monitoring and troubleshooting of wireless network health, maintenance of wireless network infrastructure, implementation of network security patches and software/firmware updates, from 0800 to 1700 PST, Monday-Friday;- Assess the NPS network infrastructure and make recommendations on improvement and optimization;- Define and conduct testing procedures for new infrastructure projects;- Implement technology solutions within the NPS network environment;- Provide design guidance on network solutions within NPS infrastructure projects;- Provide informal training and knowledge transfer to NPS resources on best practices and theory of operation relating to network products. Qualifications:- Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Business, Information systems or a related discipline.- Strong documentation skills including updating JIRA Tickets, Wiki Pages and Network Diagrams- Ability to communicate with end users, cross-organizational staff and technical assistance center.- CWNA Certification or equivalent- BCNE Certification or equivalent- Experience utilizing (RF) site survey tools such as Ekahau, RF Scanners and Wireshark packet capture software- Strong knowledge of layer 2 switching and layer 3 routing protocols; including VLANs, 802.1w, OSPF and VRRP- Strong knowledge of network security including; 802.1x, MAC Authentication, ACLs, RADIUS and Certificate of Authority (CA)- Strong knowledge of troubleshooting RF and LAN issues- Working knowledge of LINUX, MS Server 2013, VMware, etc.- A Master's Degree in Engineering, Computer Science, Business, Information systems or a related discipline- At least 3 years experience with disaster recovery plan creation / implementation testing or projects - Experience with penetration testing, vulnerability assessment, and vulnerability testing- Experience with cyber threat information collection and analysis- Working knowledge of Agile/SCUM project management methodologies- Additional Industry certifications/licences Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact:Email: ******************* #CJ

To meet the logistical demands from the continued growth of WhiteSky Communications, the Integration team needs an Engineer to stage, turn up, and test equipment to ensure on-time completion of WhiteSky installations Responsibilities Configure basic network hardware for deployment: Follow established templates to activate Multi-Dwelling Unit (MDU) networks, such as setting IP addresses and configuring routers, switches, and access points (APs). Monitor network elements: Use established tools to ensure systems function properly and escalate issues beyond basic troubleshooting to higher-level engineers. Turn up and test basic circuits (e.g., EPL, DIA, Wavelength) Assist in activating and repairing services like Internet, Managed Wi-Fi, or video under some supervision, ensuring proper functionality. Provide basic technical support: Address routine customer inquiries related to activations or outages and escalate complex issues as needed. Document network changes: Update trouble tickets and record basic configuration or repair details in appropriate systems. Collaborate with field teams: Support the replacement or repair of network hardware (e.g., switches, routers, Dish Smartbox) during activations or maintenance tasks. Assist in small tasks: Participate in routine deployments or repairs under guidance, meeting project timelines and maintaining network stability. Use basic automation tools: Apply directed scripts or tools to assist with network activations or monitoring tasks. Troubleshoot entry-level issues: Identify and resolve simple network performance problems, such as connectivity issues, escalating unresolved cases. Learn and adapt: Gain experience with new technologies (e.g., GPON, Dish Smartbox) and procedures to support future growth. #LI-RS1 Qualifications Bachelor's Degree in computer science or related field. Or Associate's Degree and two years of experience. Or four years of experience within a service provider or network engineering team. At least one associate level networking certification (CCNA, CWNA, JNCIA, Network+) KNOWLEDGE/SKILLS/ABILITIES Demonstrate proficiency in Cisco, Juniper, or MikroTik RouterOS. Apply knowledge of wired Ethernet LANs, wireless LANs (Wi-Fi), and P2P/P2MP microwave wireless solutions, including Active Ethernet and xPON. Configure and manage data network elements such as IP routers, Ethernet switches, and firewalls. Utilize IPv4 and IPv6 network technologies (IP addressing with CIDR, VLSM, HEX), ARP, DHCPv6, and SLAAC. Implement Layer-2 network technologies, including Ethernet LAN/MAN, IEEE standards (802.3xx), and 802.1q VLAN tagging. Leverage knowledge of IEEE 802.11 wireless standards (e.g., b/g/n/ac/ax) and security protocols. Utilize network automation with Python or Ansible. Demonstrate above-average problem-solving and critical thinking skills. Exhibit excellent organizational, verbal, and written communication skills. A flexible schedule must include some after-hours activations. Physical Demands and Working Conditions While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must have the ability to operate a personal computer and express or exchange ideas by means of the spoken word. May be required to sit and/or stand for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. May be required to lift or move 40+ pounds. SALARY AND BENEFITS RealPage provides a competitive salary package along with a comprehensive benefit plan that includes: Health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. Performance-based bonus based on position. Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees. #LI-RS1 #LI-ONSITE Pay Range USD $26.97 - USD $45.91 /Hr.

**About this role:** Wells Fargo is seeking a Lead Network Engineer. **In this role, you will:** + Lead the review, resolution and implementation for the most complex technical issues and initiatives related to large scale network applications, data systems, voice and other technical products and services + Use and create diagnostic, simulation and other tools to maintain, troubleshoot and restore service or data to systems + Evaluate or review queries to extract data, create standard procedures, or perform limited programming to fine tune systems supported + Research performance trends and recommend process improvements + Perform complex migrations from development to production, upgrades, installations and configurations + Make decisions in security and regulatory policies to design and implement foolproof secured network solutions + Assess changes for risk to production systems and assure quality, security and compliance requirements are met for supported areas + Identify gaps in current technology processes and recommend changes to assure Service Level Agreements can be supported + Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals **Required Qualifications:** + 5+ years of Voice Network Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education + 5+ years of experience in enterprise call routing, class of restriction (COR) design, and integration of IP PBX dial plans with CTI gateways and call center platforms. + 5+ years of Extensive experience in UC design, enterprise dial plan development, IP telephony architecture, QoS sizing, IP PBX trunk sizing, and SIP integration with PSTN/carrier platforms. + 5+ years of experience with large scale enterprise dial plan development. Includes CLEC experience, dial plan integrations for TDM and IP (SIP) based trunk solutions, and CTI dial plan design for call center solutions. + Strong background in MPLS VPN designs with UC/IPT overlays, RSVP-TE/MPLS LSP for bandwidth reservation in large enterprise networks. + Extensive knowledge and experience in IP routing, Ethernet standards (802.1q, 802.3ad), routing protocols (RIP, BGP, OSPF, ISIS), and firewall/ACL administration. + Expertise in MGCP, RTP, SIP, SCCP, H.323/H.235, secure RTP (sRTP), compressed RTP (cRTP), and telecom transmission standards (T1/E1, T3/E3, SONET/SDH). + Strong understanding of IP PBX interoperability, SIP trunk sizing, failover, CLEC reroute, CAC principles, and optimized call routing across enterprise networks. + Ability to design networks for high availability, low latency, priority queuing, scalability, security, and fault tolerance for real-time voice applications. UC dial plan integrations, design, and solutions development. + Capability to develop detailed test plans, analyze lab results, and translate findings into deployment procedures and solution guidelines. + Extensive applied knowledge of Ribbon products (RAMP, PSX, SBC), strong analytical and communication skills, and experience delivering high-quality solutions on complex projects. **Desired Qualifications:** + Strong background in large-scale telephony architecture and call admission control (CAC) design for enterprise UC environments, including regional and location-based CAC for trunk and station sides. + Deep understanding of voice codecs such as G.729, G.711, iLBC, and Wideband codecs and their application in UC environments. + Experience with Customer Response Applications (CRA) and CTI integrations with Cisco CUCM, Ribbon RAMP, PSX, SBC, and Soft Switch platforms. + Familiarity with high-speed optical transport technologies (OC3, OC12, OC48) and Metro Ethernet services such as DWDM, GigE over SONET, and 10Gig metro services. + Strong technical knowledge of Cisco Catalyst chassis, UC/IPT overlay designs, Class of Service (CoS), DSCP-QoS configurations, and Cisco ISR router UC configurations. + Advanced problem resolution skills including SDL trace analysis, CUCM trace analysis, SIP/SCCP/H.323/MGCP troubleshooting, and Q.921/Q.931 call routing trace analysis. + Experience with databases (Oracle, Informix, MySQL, Postgres), Linux/Unix systems, and scripting (Python) for process automation. + Ribbon Platform Expertise: Strong applied knowledge of Ribbon products, specifically RAMP, PSX, and SBC. **Job Expectations:** + This position is not eligible for Visa sponsorship **Posting End Date:** 29 Jan 2026 **_*Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-509583

About Us: Cytracom delivers infrastructure software purpose-built to empower managed service providers (MSPs) and IT professionals (ITSPs) with cloud solutions that connect and secure both traditional and hybrid workforces. Our secure access service edge (SASE) solution provides identity-based network security and connectivity within a single platform that enables businesses to deploy zero-trust networks, enforce compliance and eliminate traditional firewalls and VPNs. Our unified communications suite (UCaaS) uniquely aligns with the operating needs of MSPs and enables their customers to experience seamless communication and collaboration regardless of physical location. Here's a closer look at this key role: The role is to deliver clear and effective technical support for ControlOne and network-related issues. You'll partner closely with Application Support Engineers and the Experience team to resolve escalations, strengthen customer relationships, and help drive long-term satisfaction and retention. You would be responsible for advanced troubleshooting across hardware, systems, the ControlOne platform, and network/ISP connectivity. You'll collaborate with third-party vendors when needed, perform remote diagnostics, and work through issues involving firewalls, switches, routing, and other network components. Tier 2 Network Engineers play a crucial role in ensuring a reliable and secure customer experience, while participating in the on-call rotation to support business continuity. Responsibilities: Customer-Facing Responsibilities * Lead troubleshooting through calls, screen shares, and tickets with clear, confident communication * Provide accurate, timely updates to customers regarding progress and next steps * Explain ControlOne concepts (Zero Trust, policy behavior, routing impact) in customer-friendly terms * Own each case through resolution and deliver clear root cause explanations once resolved Technical Responsibilities * Troubleshoot and resolve ControlOne issues: identity, routing, edges, policies, and endpoint agents * Diagnose advanced network issues across LAN/WAN, firewalls, ISP connectivity, and VLANs * Assist with device provisioning, agent deployment, edge setup, and policy tuning * Conduct UC onboarding assessments with a focus on network readiness * Review logs, packets, and system behaviors to isolate problems * Escalate clean, well-documented cases to Tier 3/Eng when necessary * Contribute to internal knowledge sharing and product feedback loops Operational Responsibilities * Manage tickets in Zendesk, prioritizing based on severity and customer impact * Multitask across outbound calls, queue calls, and tickets with strong time management * Work collaboratively with internal teams, customers, partners, ISPs, and third-party vendors * Participate in the on-call rotation * Maintain working knowledge of all Cytracom products and integrations Competencies: * Empathy for the customer and the ability to tailor communication for the given audience * Working knowledge of Voipmonitor, Wireshark, and Zendesk * Technical aptitude * Strong networking knowledge * Firewall configuration and troubleshooting * De-escalation technique * Passion for technology and their work * Creative and analytical thinking * Problem-solving mindset * Ability to thrive under pressure Attributes: * Self-managed * Self-disciplined * Team player * Detail-oriented * Inquisitive nature * Commitment to excellence Our Benefits: * Medical, dental, and vision insurance is available * 401K * Disability and Life insurance * Paid vacations and holidays * Flexible PTO policy * Casual, laid-back work environment * Free refreshments * Standing desks Cytracom, LLC is an Equal Opportunity Employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to protected characteristics, including race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or age.

Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Senior Lead Software Engineer at JPMorgan Chase within the Corporate Sector of the Infrastructure Platforms team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications. Job responsibilities Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors Develops secure and high-quality production code, and reviews and debugs code written by others Drives decisions that influence the product design, application functionality, and technical operations and processes Plan, design, deploy, and configure network solutions/fabrics for the Wide Area Network environment consisting of Cisco routers, switches, and other network devices. Provide technical expertise and problem-solving methodologies to the project to modernize the Enterprise WAN. Ensure network designs adhere to industry best practices and security standards. Manage lifecycle of network infrastructure, including deployment packages, as-built documentation, and performance optimization strategies. Troubleshoot and resolve complex network issues, considering upstream/downstream dependencies and advising on mitigation actions. Ensure compliance with shared responsibility models, including physical infrastructure, connectivity, and facility-level standards (SOC 2, ISO 27001) Support integration with compute, storage, and appliance services, including provisioning white space and configuring baseline device settings. Design and implement Transport (circuit) capacity upgrades and performance enhancements, involving hands-on configuration changes and testing Required qualifications, capabilities, and skills Formal training and certification on software engineering concepts and 5+ years applied experience. In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise Hands on experience in Network Engineering and formal training or certification on technical and network design concepts (CCIE,CCNP etc.) Knowledge of one or more areas of SW Engineering/infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments Exceptional skills in Networking Technologies- Experience configuring and troubleshooting routing and switching protocols (BGP, Multi-protocol BGP, OSPF, VXLAN, MPLS, RSVP-TE, IS-IS), working knowledge of network protocols (TCP/UDP, DHCP, DNS, LB, FWL, Proxy) and experience with IPv4 and IPv6 Deep knowledge multiple infrastructure technologies and scripting languages (e.g., Python, JavaScript, yaml, Json, Bash, etc.) Knowledge of on-premises and remote Data Center technologies and operations Strong experience in several OS and Hypervisor platforms (Hyper-V, ESXi, KVM, VMWARE, Open Shift) Deep technical knowledge of Hardware Platforms Cisco ASR Class Routers and Arista Experience in infrastructure engineering automation, optimization and observability Experience in deploying and using telemetry tools to improve visibility in service offerings Solid understanding of public cloud technologies, for AWS / Azure on Kubernetes, Terraform Knowledge of network segmentation, firewall architectures, and compliance models Preferred qualifications, capabilities, and skills Experience in CI/CD and tools like Ansible, Terraform, Puppet for automating configuration management and deployment processes Working knowledge of 40/100/400G Ethernet and CWDM, DWDM and optical transport network technologies Understanding of different Optics and internals of a switch ASIC Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling Understanding of network hardware platforms and their specifications in the datacenter space Ability to tackle design and functionality problems independently with little to no oversight

Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Senior Lead Software Engineer at JPMorgan Chase within the Corporate Sector of the Infrastructure Platforms team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications. Job responsibilities Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors Develops secure and high-quality production code, and reviews and debugs code written by others Drives decisions that influence the product design, application functionality, and technical operations and processes Plan, design, deploy, and configure network solutions/fabrics for the Wide Area Network environment consisting of Cisco routers, switches, and other network devices. Provide technical expertise and problem-solving methodologies to the project to modernize the Enterprise WAN. Ensure network designs adhere to industry best practices and security standards. Manage lifecycle of network infrastructure, including deployment packages, as-built documentation, and performance optimization strategies. Troubleshoot and resolve complex network issues, considering upstream/downstream dependencies and advising on mitigation actions. Ensure compliance with shared responsibility models, including physical infrastructure, connectivity, and facility-level standards (SOC 2, ISO 27001) Support integration with compute, storage, and appliance services, including provisioning white space and configuring baseline device settings. Design and implement Transport (circuit) capacity upgrades and performance enhancements, involving hands-on configuration changes and testing Required qualifications, capabilities, and skills Formal training and certification on software engineering concepts and 5+ years applied experience. In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise Hands on experience in Network Engineering and formal training or certification on technical and network design concepts (CCIE,CCNP etc.) Knowledge of one or more areas of SW Engineering/infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments Exceptional skills in Networking Technologies- Experience configuring and troubleshooting routing and switching protocols (BGP, Multi-protocol BGP, OSPF, VXLAN, MPLS, RSVP-TE, IS-IS), working knowledge of network protocols (TCP/UDP, DHCP, DNS, LB, FWL, Proxy) and experience with IPv4 and IPv6 Deep knowledge multiple infrastructure technologies and scripting languages (e.g., Python, JavaScript, yaml, Json, Bash, etc.) Knowledge of on-premises and remote Data Center technologies and operations Strong experience in several OS and Hypervisor platforms (Hyper-V, ESXi, KVM, VMWARE, Open Shift) Deep technical knowledge of Hardware Platforms Cisco ASR Class Routers and Arista Experience in infrastructure engineering automation, optimization and observability Experience in deploying and using telemetry tools to improve visibility in service offerings Solid understanding of public cloud technologies, for AWS / Azure on Kubernetes, Terraform Knowledge of network segmentation, firewall architectures, and compliance models Preferred qualifications, capabilities, and skills Experience in CI/CD and tools like Ansible, Terraform, Puppet for automating configuration management and deployment processes Working knowledge of 40/100/400G Ethernet and CWDM, DWDM and optical transport network technologies Understanding of different Optics and internals of a switch ASIC Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling Understanding of network hardware platforms and their specifications in the datacenter space Ability to tackle design and functionality problems independently with little to no oversight