Network engineer jobs in Waukegan, IL

As a key member of the network engineering team, you will have strong experience with routing and switching in an ISP setting, including SD-WAN, network monitoring, infrastructure, as well as general network troubleshooting skills. This position is a hybrid with onsite presence required in our Schaumburg, IL office. Responsibilities: Work directly with customers to design, implement, and operate solutions that are resilient, high-performing, and maintainable. Ensure accuracy of backend systems and documentation. Perform root cause analysis and determine corrective actions. Design, provision, maintain, and troubleshoot services for clients including SD-WAN, SASE, MPLS, DIA, SIP, and UCaaS. Assist with infrastructure design, maintenance, and operation, including SNMP, Netflow, Syslog, Prometheus, Grafana, Solarwinds, Netscout, Netbox, and Veeam. Part of your role will be to support Coeo's network and infrastructure in addition to customer networks. Participate in trouble ticket resolution and troubleshoot advanced issues escalated from Tier 1 support. May require some travel. Qualifications: Experience working on ISP data networks at all layers or experience working at an MSP with a wide range of technologies. Experience troubleshooting at the packet layer, capturing, and analyzing traffic, and working with Wireshark. Experience with layer three routing protocols in an ISP environment. (e.g. IS-IS, OSPF, BGP and BGP traffic engineering). Understanding of metro ethernet design including EVCs, UNIs, and NNIs. Understanding of network design and deployment of routers and switches, e.g. Juniper, Cisco, ALU, Ciena, Fortinet, Mikrotik, etc. Experience with SD-WAN and SSE technologies, deployment, and use-case evaluation (i.e., Versa, Broadcom/VeloCloud, Client/Silver Peak). Understanding of resiliency and redundancy in network design, protocols involved, and hardware options for high availability Vendor certifications a plus, Cisco, Juniper, Palo Alto, Fortinet, etc. Excellent communications skills. Desire to take on new opportunities and work independently. Ability to work effectively as part of the Network team. Strong desire to learn and demonstrated commitment to professional development. Prior experience with any of the following would be a plus: Firewall configuration and management. Scripting and automation in PowerShell, Python, Go, etc. Voice network architecture, Clients, hosted PBX, SIP Phones, ATAs. Windows and Linux server administration. Azure, GCP, or AWS cloud configuration and management. Virtualization management experience with VMware, KVM, OpenStack, Docker, Kubernetes, or others.

Our client operates worldwide and stands at the forefront of developing innovative solutions for the government, municipal, and industrial industries. They provide everything from state-of-the-art emergency vehicles to effective street sweepers, significantly improving our daily experiences and the cleanliness of our cities. Focused on advanced public safety and communication systems, they guarantee the swift delivery of essential alerts to the appropriate parties. The Network Engineer will be responsible for maintaining and administering our company's computer Wide Area and Local networks. Primary duties will include maintenance of computer networks, hardware, software, and other related systems, performing disaster recovery operations, protecting data, software, and hardware from attacks, and replacing faulty network hardware components when necessary. They will also be working closely with the users of our network to identify potential issues and resolve existing problems. Candidates will need to have a strong understanding of network infrastructure and network hardware. Will also need to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers. A deep knowledge of application transport and network infrastructure protocols is highly desired. Position Summary Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by coordinating, planning and implementing network security measures. Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required. Maintaining, configuring, and monitoring virus protection software and email applications. Monitoring network performance to determine if adjustments need to be made. Conferring with network users about solving existing system problems. Operating master consoles to monitor the performance of networks and computer systems. Coordinating computer network access and use. Designing, configuring, and testing networking software, computer hardware, and operating system software. Some Travel required. Lead/Manage Network team. Minimum Experience Bachelor's degree in information technology or equivalent experience in a related field with a network engineering focus. Strong understanding of network infrastructure and network hardware. Ability to think through problems and visualize solutions. Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers. Knowledge of application transport and network infrastructure protocols. Ability to create accurate network diagrams and documentation for design and planning network communication systems. Provides specific detailed information for hardware and software selection. Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources. Ability to work with all levels of staff within and outside of IT and outside the organization. A self-starter able to work independently but comfortable working in a team environment. Good analytical and problem-solving skills. Dependable and flexible when necessary. Network security experience. LAN and WAN experience. Comp $115,000 - $125,000 MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.

The Systems Engineer will design, implement, and maintain voice communication systems, with a strong focus on Voice over IP (VoIP) and Unified Communications (UC) solutions. The Systems Engineer responsibilities span hardware and software management, network integration, troubleshooting, and ensuring high-quality, reliable, and secure voice services. The Systems Engineer's focus is on gaining operational proficiency with all components of the Voxco platform (including dialers, servers, and web survey tools) to ensure smooth operation. Responsibilities also include the configuration and maintenance of surveys and Interactive Voice Response (IVR) scripts, as well as the proactive monitoring, diagnosis, and resolution of all related system and access issues. Contract to Hire Local to Chicago only (8 days Onsite a month) Responsibilities: Design & Implementation: Architect and deploy scalable voice solutions, including IP Private Branch Exchanges (PBX), session border controllers (SBCs), voice gateways, and SIP trunks. Configuration & Maintenance: Configure and manage Cisco Unified Communications Manager (CUCM), Cisco Expressways, Cisco Unity voicemail, Cisco ACD / UCCX, Cisco emergency responder (CER), and Microsoft Teams Phone System, including dial plans, call routing, and voicemail solutions. Troubleshooting & Monitoring: Proactively monitor system performance. Diagnose and resolve complex voice-related issues, such as call quality problems, latency, and network outages, using diagnostic tools like Wireshark, Netscout, and Cisco Real Time Monitoring Tool (RTMT). Network Integration: Collaborate with network engineers to integrate voice systems seamlessly with existing data networks (LAN/WAN) and enterprise applications, ensuring proper Quality of Service (QoS) for voice traffic. CATI / CAWI Operations: Become operationally proficient with the Voxco CATI environment that consists of Pronto dialers, Servno server, Directory server, Command Center, CATI and CAWI web surveys servers. CATI / CAWI Configuration & Maintenance: Create, update, and test CATI and CAWI surveys in the Voxco environment. Create and update Voxco IVR scripts to direct inbound calling to the correct destination. CATI / CAWI Troubleshooting and Monitoring: Proactively monitor system performance. Diagnose and resolve survey related issues such as configuration and access. Experience: Three years of experience in voice engineering, telecommunications, and application support. Technical Skills: Deep knowledge of VoIP protocols (SIP, RTP, H.323) Experience with Cisco call manager, unity voicemail, UCCX / ACD/ Finesse, and Cisco emergency Responder (CER). Experience with Microsoft Teams Phone system Knowledge and understanding of FCC E911 rules (Kari's Law and Ray Baum's Act) Operational experience with Microsoft Windows operating system. Experience with implementing security parameters within the operating system. Understanding of OSI model Desired, Understanding of Microsoft Server Manager and IIS Manager Desired, Understanding of PowerShell in Windows Server Environment Desired, Understanding of Microsoft SQL Server Management Studio

***We are unable to sponsor as this is a permanent full-time role*** ***Hybrid, 3 days onsite, 2 days remote*** Responsibilities: Managing Cisco switching, routing, firewalls, load balancing, wireless, DNS, NTP, Windows and Linux server administration, authentication platforms such as Cisco ISE, TACACS, and OOB console switches. Managing the cloud environments in OCI and MS Azure. Experience with current WAN and LAN network standards and security best practices. Experience with Cisco hardware platforms such as Catalyst 9000, Cisco ACI, Cisco ASR, F5 Big IP LTM/GTM/APM, Cisco FTD/FMC, and Illumio Core. Ability to manage structured wiring, both copper and fiber optic. Expertise with controller based wireless network standards and best practices, and the ability to monitor and troubleshoot these networks. Basic scripting techniques and the ability to automate processes to implement and manage the network environment effectively. Experience with support and implementation of Site to Site, SSL, and IPsec VPN remote access. Experience with network management, alerting, and reporting tools such as Cisco FMC, Solarwinds NPM/NCM, Cisco Prime Infrastructure, Cisco DNA Center, Cisco Stealthwatch. Experience with network protocol analysis tools such as wireshark and NetScout Ngenius. Utilize Service Now for service request and incident handling, change management, and vulnerability management. Specific tools/technologies: EIGRP, BGP, BFD, route manipulation, VSS, VPC, RSTP, GETVPN, IOSXE, NxOS, Cisco AnyConnect VPN, 5520/9800 wireless controllers, TACACS/RADIUS, syslog, netflow, Qualifications: A Bachelor's degree in computer science or related field or equivalent experience is required. 5+ years of experience in large campus environment is preferred. Certifications such as Cisco CCNA, CCNP, Azure network engineer associate are preferred.

Role: Network Engineer Job Type: Full Time About the role We are seeking a highly skilled and motivated Network Engineer with hands-on experience in routing and swtiching. The ideal candidate will provide direct, on-site ("hands-on") support, troubleshoot complex network issues, and be an expert in routing and switching protocols. Key responsibilities Provide on-site, "hands-and-feet" support for network infrastructure, including physical racking, stacking, cabling, and hardware replacement for Arista switches and routers. Configure, install, and support network hardware and software, ensuring seamless integration with our existing infrastructure. Monitor network performance and proactively identify and resolve issues related to routing and switching. Travel to other location when required for hands and feet support. ( 10%) Serve as the primary on-site resource for network-related incidents, performing advanced troubleshooting and resolving critical issues with minimal downtime. Knowledge of network routing protocols (e.g., OSPF, BGP) and advanced switching technologies (e.g., VXLAN, EVPN). Plan and execute network maintenance, upgrades, and expansion projects with a focus on data center and campus environments. Develop and maintain comprehensive technical documentation, including network diagrams, configurations, and standard operating procedures. Collaborate with cross-functional IT teams and vendors to deliver new solutions, resolve issues, and ensure compliance with network standards. Participate in an on-call rotation to provide 24/7 support for critical network issues. Qualifications Experience: 5+ years of hands-on experience in network engineering, with specific and in-depth experience configuring and troubleshooting routing and switching hardware and software Knowledge of L2/L3 networking protocols, including BGP, OSPF, VLANs, and Spanning Tree. Hands-On Skills: Proven experience with physical infrastructure tasks, such as server racking, cable management (copper and fiber), and hardware replacement. Problem-Solving: Excellent analytical and troubleshooting skills, with the ability to diagnose and resolve complex network issues. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. Compensation and Benefits A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Seeking a Senior Network Security Engineer to spearhead a major network infrastructure standardization and security initiative. This is a unique opportunity for a highly autonomous and experienced engineer to own and redefine the network strategy for a multi-site enterprise. The ideal candidate will leverage their deep technical expertise in firewalls, hybrid cloud networking, and security to drive significant, long-term operational improvements. Key Responsibilities Network Standardization: Lead a year-long project to evaluate, clean up, and standardize all network architecture, including IP subnetting and VLAN configurations, across multiple physical locations. Security and Monitoring: Manage day-to-day firewall maintenance, review security logs, and implement a Security Information and Event Management (SIEM) solution to visualize and secure internal (east/west) network traffic. Infrastructure Management: Oversee the migration to and maintenance of Cisco network devices and manage the operation of the hybrid cloud environment, including connectivity like ExpressRoutes to the cloud platform. Required Qualifications Proven hands-on experience with Palo Alto firewall administration and maintenance. Expertise in managing a hybrid network environment with strong cloud service (e.g., Azure/EntraID) integration. Demonstrable competency in core networking concepts, including VLANs and IP subnetting. Familiarity with network device patching, security hardening, and leveraging SIEM tools for security monitoring. Demonstrated ability to function as a highly independent, senior resource capable of self-managing large-scale, strategic projects. This is a pivotal role for a security-minded Network Engineer to design, secure, and fully own the network infrastructure for a growing company. #11273

Systems Engineer - (Mid-Level - 3 to 5 Years' Experience) Company: ShadowTech Labs About ShadowTech Labs ShadowTech Labs is a leading security technology firm specializing in secure computing platforms and advanced surveillance systems for critical infrastructure. We partner with industry leaders to deliver air-gapped, high-availability solutions that are compliant with stringent regulatory requirements. Position Overview We are seeking a talented Systems Engineer with 3-5 years of hands-on experience in designing, deploying, and maintaining mission-critical IT infrastructure. The ideal candidate will join our systems engineering team in Willowbrook, Illinois, reporting directly to our Systems Engineering & Information Technology Manager. Due to the sensitive nature of our work, U.S. Citizenship and the ability to pass a rigorous background investigation, drug screening, and working on location are required. Key Responsibilities • Design, implement, and support VMware-virtualized and bare-metal Windows and Linux server environments, ensuring high availability and security. • Maintain and expand corporate IT environment, including Active Directory, Entra, Azure, Intune, SentinelOne, and other enterprise-level solutions. • Configure and maintain network infrastructure such as routers, switches, and firewalls from Ubiquiti, Cisco, Fortigate, and Netgear. • Develop and maintain automation scripts and tools (Bash, PowerShell, Ansible, etc.) for system provisioning and configuration management. • Collaborate with cross-functional teams to integrate virtualization (vSphere, Hyper-V), containerization (Docker), and cloud-based resources when applicable. • Assist in cybersecurity assessments, vulnerability scanning, and remediation; documenting findings in line with NRC RG 5.71, NEI 08-09, and industry best practices. • Create and maintain technical documentation, runbooks, and standard operating procedures. • Configuration of Active Directory, including group policy, and integrating Azure SAML authentication with other vendors. • Configuration and troubleshooting a diverse spectrum of IoT devices such as cameras, motion sensors, and industrial automation appliances. • Supporting day-to-day IT operations. • Troubleshoot and resolve system, network, and application issues promptly. Required Qualifications • Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent experience may be considered. • 3-5 years of professional experience in systems engineering, with demonstrated Windows and Linux server administration expertise. • 3-5 years of professional experience in virtualization and/or containerization, VMware VCP certifications are a plus. • Proficient with networking, switching, and routing. • Proficient in Microsoft Entra (Azure AD), Microsoft 365, and Active Directory. • Excellent problem-solving abilities and attention to detail. • Superior communication skills, both written and verbal. Desired Skills • Solid understanding of cybersecurity principles and compliance frameworks (NIST, NRC/NEI/DOE regulations, role-based access controls). • Experience with Netbox and Snipe-IT. • Experience with SMB-level storage infrastructure; SAN or NAS. • Ability to travel 20%. • Ability to lift 30 pounds. Desired Skills Solid understanding of cybersecurity principles and compliance frameworks (NIST, NRC/NEI/DOE regulations, role-based access controls). Experience with SMB-level storage infrastructure; SAN or NAS. Security & Employment Requirements • U.S. Citizenship and a compliant real ID are mandatory. Non-US Citizens cannot be considered. • Willingness to undergo and pass a comprehensive background investigation and drug screening in accordance with 10 CFR 73.56. • Ability to work on-site in Willowbrook, IL; no remote work options for this role. What We Offer Competitive salary ($80,000 - $125,000) based on experience, with bonus eligibility. Benefits package including health, dental, and vision. 401(k) retirement plan. Paid time off and holidays. Opportunities for professional development, certifications, and career growth. A collaborative, mission-driven work environment focused on cutting-edge national security. Hiring Process 1. Virtual Interview 2. On-site Interview & Facility Tour 3. Offer & Acceptance 4. Background Check & Onboarding ShadowTech Labs is an equal opportunity employer committed to diversity in the workplace.

Type: Full-time Are you an experienced infrastructure engineer who thrives in modern hybrid environments? We're looking for a hands-on technical leader to help drive our transformation across on-premise and cloud platforms. This role is ideal for someone passionate about automation, operational excellence, and building highly reliable systems. What You'll Do You'll play a key role in shaping and supporting hybrid infrastructure. You will: Oversee and enhance Windows Server environments spanning multiple generations. Develop automated build and delivery workflows using tools like Terraform, Ansible, Jenkins, and Packer. Manage and optimize VMware virtualization and AWS compute resources. Troubleshoot complex OS, system, and infrastructure problems in a fast-paced enterprise setting. Automate provisioning, patching, and day-to-day operational tasks. Support security initiatives, including configuration hardening and vulnerability remediation. Contribute to infrastructure modernization efforts-including container platforms (Kubernetes experience is a plus). Participate in planned maintenance windows when needed. Mentor peers and share knowledge across engineering teams. What We're Looking For A seasoned infrastructure professional with: 7+ years in enterprise Windows Server engineering. Hybrid experience spanning both on-prem and AWS environments. Strong background with vSphere/ESXi/vCenter and virtualization fundamentals. Proficiency with Terraform, Ansible, Jenkins, Packer, and image automation. Experience building and managing custom AMIs or golden images. Solid understanding of Active Directory, Group Policy, and core networking (DNS, DHCP, firewalls, VLANs, load balancers). PowerShell expertise (Python or Bash exposure is a bonus). Familiarity with patching, compliance, and remediation processes. Bonus: hands-on work with Kubernetes or containerized workloads. Preferred Education & Certifications Degree in Computer Science, IT, or related field (or equivalent experience). Certifications such as Microsoft Windows Server, VMware VCP, AWS Solutions Architect, and IaC/automation badges are highly valued. What's on Offer You'll join a supportive and collaborative environment that encourages both professional growth and personal well-being, including: Hybrid work (up to 2 days remote) Tuition support and student loan assistance Technology stipend Competitive PTO and parental leave Comprehensive health, dental, and vision coverage 401(k) with employer matching

About the Company: Our client is an award-winning Managed IT Services Provider (MSP) and a long-term technology partner based in Mount Pleasant, Wisconsin, serving clients nationwide. They provide fully customizable IT solutions, including cybersecurity, cloud services, and strategic consulting, tailored to meet the exact needs of businesses and nonprofits. Position Summary: The Senior Network & Infrastructure Engineer is a key role within the Services Department. The position has three primary responsibilities. The first responsibility is for the technical management of network and infrastructure projects, directly assigned, for their clients. An additional primary responsibility is to provide technical Level 4 escalation support for all Service Desk (MSP) incidents, as well as Professional Service clients. The final primary responsibility will be to act as the senior technical approver on all Professional Scopes of Work (SOW). Responsibilities: Technical Project Management (May Include Travel) Oversee and manage assigned projects to ensure proper implementation and configuration, leading to successful project completion. Constant internal and external communication is required to inform all necessary parties of the project status. Documentation Create effective documentation (customer-facing and internal) for assigned projects to provide necessary information to clients and relevant staff Timely and accurate submission of time sheets, PTO forms, and expense reports. Ensure proper association of billable and non-billable time. Note: All documentation must occur within their designated internal applications and tools. Professional SOW Architecture & Design Work with senior staff to create, review, and approve the architecture, design, staging, task list, etc., for all networking and infrastructure projects to ensure they are accurately and thoroughly scoped. This may include properly sizing hardware or software needs. Level 4 Technical Escalation Support Provide L4 technical escalation support for the Professional & Service Desk team in remediating project and ticket issues. Development Environment Management Responsible for the overall architecture, design, implementation, and management of the Dev Environment as directed by the VP of IT Services. Pre-Sales Client Meetings (May Include Travel) Perform remote and on-site client visits, primarily during project implementation but possibly beforehand to ensure proper scoping. May also be asked to attend conferences or tradeshows. Internal IT This role will be responsible for the oversight of internal IT functionality, projects, and directives as guided by the VP of IT Services. Training & Certifications This will include studying, completing, and maintaining any required vendor certifications or training needed to benefit the Services Department Qualifications: Minimum of 7+ years of experience in infrastructure and networking. Overseeing infrastructure upgrade projects, including server, storage, virtualization, and hyper-converged systems. Leading Microsoft cloud and productivity projects, including Office 365 migrations (cutover, hybrid, SharePoint/OneDrive), Azure deployments, and VoIP implementations. Supporting managed IT services operations, including IT management, help desk environments, SECaaS, and outsourced IT delivery. Managing networking and security initiatives such as firewall deployments (WatchGuard preferred), wireless configuration, MFA, and Microsoft 365 security. Knowledge of industry-leading hardware and equipment products (Dell, Lenovo, HP, Cisco, etc.). Experience working with Microsoft server operating systems, Active Directory, and Microsoft Exchange infrastructure. Experience working with Microsoft Teams and email. Possesses a mentorship mindset and an ability to guide, train, and share knowledge with other engineers. Abilities: Strong oral and written communication skills, combined with excellent time management and organizational abilities. Detail-oriented and able to work effectively under pressure with minimum supervision. Ability to multitask several job responsibilities and show good judgment in assessing priorities. Good interpersonal abilities to work with clients to resolve support tickets. Strong analytical and problem-solving abilities. Ability to provide guidance and knowledge share with other engineers. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Cloud Infrastructure Engineer (Career Path → Senior Cloud Engineer / Security Engineer) $95,000 - $110,000 + Monthly Bonus I'm hiring again because our cloud and security practice continues to scale faster than expected. Over the past few years, we've doubled recurring revenue, expanded our project delivery team, and strengthened our cloud-first service model. We're a financially backed, growth-focused MSP serving SMB and mid-market clients across Chicago, and we've invested heavily in Azure, automation, security hardening, and standardizing how we deliver modern cloud environments. What makes us different is the culture: small, tight-knit, highly technical, and built around real career development-not the reactive, chaotic MSP experience so many engineers are burned out from. Engineers here actually get to grow. You'll work directly with senior cloud architects, have a documented advancement track, and operate inside an efficient, proactive managed services framework. We're now adding a Cloud Infrastructure Engineer who wants to deepen expertise in Azure, identity, network modernization, and modern workplace design. If you want a long-term role where you're part of a collaborative engineering team and not just grinding tickets, this will feel like a breath of fresh air. What You'll Work On • Lead and own cloud-first technical operations across Microsoft 365, Azure, Entra ID, identity governance, endpoint management, and cloud networking. • Act as a technical advisor for clients, helping shape cloud modernization plans and ensuring best practices in security and automation. • Participate in and help deliver cloud transformation projects-Azure build-outs, virtualized infrastructures, network redesigns, and security enhancements. • Build strong relationships with clients, positioning yourself as a trusted technical resource (no ticket mill culture). • Improve documentation, templates, design patterns, and internal processes as we continue to scale our cloud practice. • Work comfortably in both independent and collaborative environments with a team that supports each other. Who Thrives Here • Someone with 3-5+ years in the MSP world handling diverse environments. • Strong hands-on background with Azure, Microsoft 365, identity, Windows Server, and cloud-driven operations. • Solid understanding of networking fundamentals-DNS, DHCP, routing, VLANs, firewalls, cloud networking concepts. • Familiar with modern MSP tooling (Kaseya, Autotask, NinjaOne, Datto, etc.). • Excellent communicator who feels comfortable advising clients and presenting recommendations. • Self-motivated technologist who enjoys learning, stepping into new areas, and collaborating with a team that moves fast. • Certifications (CompTIA, Microsoft, Azure) are a plus but not required. Why People Stay Here • Career path into Senior Cloud Engineer, Cloud Architect, or Security Engineer roles. • Financially backed MSP with real stability, not a struggling reactive shop. • Proactive engineering culture, predictable workload, and strong quality-of-life environment. • A team that values learning, mentorship, and internal promotions. • Hybrid flexibility after onboarding, monthly bonus structure, and strong benefits. • Leadership that listens, invests in modern tools, and creates opportunities for growth.

Role: L2 Support Engineer Shift: Third Shift (11:30 PM-8:00 AM) with rotating days off, including weekends and holidays. Rate: $40/Hr on W2 Job Description: Provide level 1 and 2 Unisys Mainframe and Application Technical Support to the end user community. Technical support for Unisys mainframe systems, managing incidents through ServiceNow and ensuring timely problem resolution. Troubleshoots and resolves hardware application and user problems as they arise. Manages incidents ServiceNow from beginning to end. Assist level 3 Mainframe Engineering to perform software and hardware upgrades and routine maintenance. Provides constant system monitoring and escalation as hardware or application issues surface. Interacts daily with our Network Operation Center to resolve system user logon print routing and other customer needs. Qualifications: Good technical analytical problem-solving communication and customer service skills a must. Experience supporting Mainframe Unisys/IBM operating systems is helpful. Have broad expertise in computer software applications desktop systems and networks. Attention to detail is essential. Must be able to work under pressure and pass along technical information during system anomalies. Pay Range: $35- $40 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

Akkodis is seeking a Systems Engineer for a 6-month Contract job with a client in Chicago, IL. The Systems Engineer is a hands-on technical role responsible for the deployment, operation, and support of enterprise cloud and hybrid infrastructure. Reporting to the Manager of Cloud Operations, this position ensures that services across cloud platforms and on-prem environments are highly available, secure, and efficient. The Systems Engineer executes the day-to-day operational tasks (patching, monitoring, troubleshooting, deployments) while also contributing to automation, roadmap projects, BAU objectives, and continuous improvement initiatives. They collaborate closely with the Cloud Operations Manager and the Cloud Architecture team, ensuring designs are implemented effectively and kept sustainable in production. Pay Range: $60/hr-$65/hr on W2. The rate may be negotiable based on experience, education, geographic location, and other factors. Qualifications Cloud Operations Expertise: 3+ years in IT infrastructure, with at least 3+ years managing cloud operations in cloud platforms. Infrastructure Expertise: Strong background in Azure, AWS, I&M, and Microsoft services. Operational Management: Strong experience with ITIL processes (incident, problem, change, configuration management). Automation: Hands-on experience with automation repetitive tasks. Monitoring & Performance: Proficiency with monitoring platforms and proactive performance management. Security & Compliance: Familiarity with IAM, RBAC, Zero Trust, encryption, and vulnerability remediation in cloud environments. Hybrid Infrastructure: Understanding of on-premises systems (VMware, Windows/Linux, AD, SAN/NAS) and integration with cloud. Networking Knowledge: Understanding of cloud networking and hybrid connectivity Security: Proven experience embedding security and compliance into cloud operations; knowledge of IAM, encryption, SIEM/SOAR, Zero Trust, and regulatory standards. Emerging Tech & Innovation: Exposure to emerging cloud technologies and ability to evaluate and incorporate new services to drive innovation. Communication: Excellent communication skills, with an ability to translate complex support experiences into business-friendly experiences. Cross-Functional Collaboration: Collaborative mindset with experience working across multiple IT and business teams. Adaptability: Ability to thrive in a fast-changing environment. Keeps up with the latest cloud innovations and best practices, and quickly adapts strategies based on new information or project needs. Professionalism: High degree of self-motivation and accountability. Problem Solving: Analytical and structured approach to troubleshooting and resolving issues. Process Driven: Strong background in governance, ITIL, and operational process design. Ownership: Takes accountability for assigned services, ensuring reliability and compliance. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at **************************** Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

Must have at least 2 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop Support technology areas and understanding across infrastructure components. Network understanding & troubleshooting skills. Experience in usage of SCCM/Ivanti/Intune for deployments and installations. Experience in OS installation, handling OS related issues and troubleshooting of issues. Experience in patches and package installation & troubleshooting. Deskside support, imaging, migration, printer and other support with hardware

Wells Street Growth is searching for a Customer Solutions Engineer on behalf of a client. Our client is a disrupter in the payments processing industry, with a product that allows businesses and their customers to receive funds instantly. As their client base grows, there is a need to add a technical customer success professional to the team. There are three high level areas of responsibility that this person will have: Help customers solve both non-technical and technical issues related to the platform Contribute to increased platform usage/revenue by working towards customer retention and identifying opportunities to upsell Aid in building a sustainable customer solutions practice Skills that will make someone successful in the role: Experience in a customer success role at a start up, with a connection to revenue Prior work with SQL, to troubleshoot issues and examine customer data Experience evaluating log files to determine the cause of technical issues This role carries an expectation to be onsite in Chicago's West Loop neighborhood 4 days per week. We will be prioritizing candidates who are currently local to the Chicago area during the search.

Microsoft 365 Engineer Onsite Daily Locals Preferred This is a Full time, permanent position and is not open to sponsorship, 3rd party representation or H1B transfer at this time. I am looking for a hands-on Microsoft 365 Engineer to own, administer, and continuously improve our enterprise M365 environment. This is a great opportunity for someone who wants full ownership of a modern collaboration platform, enjoys solving complex technical challenges, and thrives in an onsite team environment. You'll manage daily operations, lead platform enhancements, and drive adoption across the business. Your work will directly impact company productivity, data security, and collaboration effectiveness. OVERVIEW OF RESPONSIBILITIES Microsoft 365 Administration Manage user identities, groups, licensing, and security settings in Entra ID (Azure AD). Administer Exchange Online (mail flow, hybrid connectivity, retention policies). Maintain and optimize Teams, SharePoint Online, OneDrive, Outlook, and collaboration workflows. Implement backup and recovery procedures for M365 email and files. Security & Compliance Enforce Conditional Access, MFA, and identity protection protocols. Configure retention/sensitivity labels and compliance policies via Microsoft Purview. Perform periodic security audits and resolve vulnerabilities. Support hybrid identity integration between AD and Azure AD. Monitoring & Troubleshooting Use PowerShell, Graph API, M365 Admin Center, and Defender portal to monitor performance and security. Quickly resolve complex issues related to email flow, Teams meetings, SharePoint access, and identity authentication. Build automation scripts, runbooks, and dashboards. Support & Collaboration Partner with the Service Desk and app teams to improve processes and ensure change control. Provide user training, communications, and documentation. Participate in on-call rotation and off-hours upgrades. Windows Server Management Maintain and support on-prem Windows Server infrastructure. Install, upgrade, patch, and troubleshoot server systems to ensure reliability. QUALIFICATIONS 5+ years in IT; 3+ years administering Microsoft 365 / Azure environments. Strong experience with Exchange Online, Teams, Intune, SharePoint Online, and Entra ID. Azure experience, including VMs, AKS, SQL managed instances, and Azure firewall. Strong PowerShell automation expertise. Experience with backup/disaster recovery and security protocols. Excellent communication and problem-solving ability. Microsoft or Azure certifications are a plus (Azure Admin, Azure Architect, M365, CCNA). Overview: Sterling Engineering / Staffing has a rich history of delivering top talent to our clients. We are a nationwide Staffing Firm that has been in business for over 56 years. With over 200 currently active clients, Sterling works within the Automation, Energy, Facilities, Information Technology, Food, Logistics / Supply Chain, Manufacturing, Packaging, Life Sciences, Pharmaceuticals, Engineering and R&D industries. Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.

The Senior Network Engineer is principally responsible for troubleshooting and maintaining the corporate LAN/WAN environment and ensuring the highest level of availability to all corporate users and vendor connections. The Senior Network Engineer is expected to successfully troubleshoot and address the most complex of problems, as well as deliver on complex project milestones. ESSENTIAL JOB FUNCTIONS: Configuration, deployment, testing, maintenance, monitoring and troubleshooting of telecommunications and data network components across an enterprise WAN Design and implement network/telecom architecture in a secure and cost-effective manner, including data, voice, and integrated messaging Closely work with data/telecom vendors to resolve emergent network-related connectivity issues Support the company's voice and integrated messaging systems, across the network Work both independently and as part of a team to deliver on complex and detail-oriented network projects, providing regular updates to IT management when appropriate Plan and coordinate network changes for office moves/consolidations and new office openings Plan and provision both data and telecom infrastructure solutions, including routers, switches, IP PBX gateways, cabling, data/telecom circuits, and wireless technologies Coordinate equipment and service installations with vendors, facilities managers, and IT Department Serve as level 3 support to the corporate help desk for network and telephony tickets. Lead network troubleshooting efforts, communicate and escalate with appropriate personnel all network maintenance and outages, and document these activities as required Analyze information to proactively determine, recommend, and plan data/telecom network enhancements to maintain efficient business operations across the corporate network Participate in after-hours on-call rotation, and handle issues as they arise Work with the Network Project Manager and Director, Production Services to help create and define the network strategy for the company Some work required on nights and weekends as required by projects and/or issues MINIMUM QUALIFICATIONS: Bachelor's degree in computer science, Information Systems, or related field 5+ years of hands-on IT work experience in a network/telecom environment Expert level knowledge of network/telecom engineering, design, planning, and implementation Strong knowledge of telecommunication systems, switching architecture, telephony, dial and call routing plans, wiring, and wireless technologies Ability to work well in both a team environment as well as independently with minimal supervision Ability to communicate well with users and vendors, as well as other members of the group and department Ability to mentor members of the IT Customer Service help desk, and willing to assist in a support role Able to manage both complex projects and handle multiple tasks at once while effectively communicating status and issues to the team and to department management ** This is a full-time, W2 position with Hub Group - We are NOT able to provide sponsorship currently ** Salary: $100,000 - $130,000 base salary + bonus eligibility ** This is an estimated range based on the circumstances at the time of posting, however, may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand** Benefits We offer a comprehensive benefits plan including: Medical Dental Vision Flexible Spending Account (FSA) Employee Assistance Program (EAP) Life & AD&D Insurance Disability Paid Time Off Paid Holidays BEWARE OF FRAUD! Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group's name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind Hub Group will never solicit money or credit card information in connection with a Hub Group job application. Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail. Hub Group job postings are posted on our career site: ******************************** About Us Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $4 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit ****************

***Hybrid, 3 days onsite, 2 days remote*** ***We are unable to sponsor as this is a permanent full-time role*** A prestigious company is looking for a Network Engineer.This network engineer will focus on Cisco Routers/switches, LAN/WAN, Cisco ACI, Firewalls, load balancing, Ansible/Terraform, Cloud, etc. Responsibilities: Oversee the full lifecycle of network infrastructure, including the design, deployment, support, and documentation of routing, switching, firewalls and cloud-base solutions. Lead and coordinate network changes, ensuring security, performance and compliance with governance framework (NIST-CSF, COBIT). Collaborate with vendors, carriers, and engineering teams to resolve complex issues and drive large-scale project to completion. Provide strategic directions for network planning, maintaining up-to-date documentation and deliver on-call operational support to ensure reliability and business continuity. Qualifications: Bachelor's degree, preferably in a technical discipline (Computer Science, Mathematics, etc.) or equivalent combination of education and experience. 5+ years of experience in IT systems installation, operations, administration, and maintenance of virtualized servers / cloud systems Cisco Certified Network Professional (CCNP or CCDP) equivalent field experience AWS certifications such as DevOps Engineer, Solutions Architect, Advanced Networking, or Security or equivalent field experience Cisco Certified Internetwork Engineer (CCIE) Certification Experience directing use of tools such as Ansible, Terraform, Jenkins, Python, and Github (or industry equivalent) Experience delivering Infrastructure as code Experience building cloud infrastructure in environments such as AWS (Preferred), Azure, or Google Cloud, or similar service Knowledge of layer 3 routing and switching Experience with IOS, NX-OS, and XR Advanced experience with architecting, designing, deploying, and operating network elements such as DNS/IPAM; Firewalls; Network Access Control Solutions (NAC); load balancing; DDoS mitigation, tapping/sniffing infrastructures; and NTP Excellent physical communication troubleshooting skills using cabling and signaling analyzer, packet capture and analysis Advanced WAN, LAN, TCP/IP, VPN, Ethernet Skills Extensive EIGRP, BGP4, RIP and OSPF Routing Protocol knowledge Experience with SDN deployments or Cisco ACI Experience with IP route and switching for mainframe and storage appliances

System Engineer (Level 2.5) - Hybrid | Chicagoland-Based MSP Salary: Competitive ($80K-$95K) + Benefits + Bonus + Fast-Track to Senior Engineering Are you stuck in a role where you've outgrown the tickets but haven't been given the reins? Ready to take on complex environments, manage deployments end-to-end, and step into senior-level responsibilities with support and mentorship behind you? We're a fast-moving MSP in the heart of Chicago looking for a sharp, well-rounded System Engineer (Tier 2.5) who's ready to dive deeper - someone who's not just familiar with projects and escalations, but thrives in client-facing environments, works autonomously, and wants to carve a real career path in infrastructure, cloud, or leadership. This is the role for someone who's “almost there” technically and looking for a team that will give you room to grow. What You'll Be Doing: Project Ownership: Deploy servers, configure and manage firewalls, run migrations (M365, Intune, AD, etc.), and lead small-to-medium client infrastructure projects from kickoff to close Advanced Support & Escalations: Be the escalation point for Tier 1s/2s - solving the tough issues they can't, owning tickets end-to-end Cloud & Hybrid Infrastructure: Manage Azure AD, Exchange Online, Intune, and Office 365 environments across a variety of SMB clients Security & Network Config: Build VLANs, manage SonicWall/Meraki/Ubiquiti environments, implement VPNs, and ensure endpoint protection Mentorship & Process: Help shape SOPs and best practices - mentor junior staff and help improve delivery standards Client Relationships: Be a trusted face with our clients - present solutions clearly, own issues, and provide guidance that builds trust Tech You'll Touch: Windows Server 2016-2022, Active Directory, GPO Azure AD, Intune, Exchange Online, M365 SonicWall, Meraki, Unifi, VLANs, VPNs VMware & Hyper-V & Azure VMs (installations, migrations, management) RMM/PSA: ConnectWise, N-Able, Datto, or similar Backup & DR: Datto, Veeam, Acronis, etc. Cyber Security Why You'll Love It Here: Career Track to Senior Engineer or vCIO - we promote from within and tailor growth plans True Project Exposure - not just maintenance; real-world deployments weekly Client Variety = Constant Learning - industries include law, healthcare, finance, creative, and more Mentorship Culture - learn directly from experienced Tier 3s and senior architects Flexible Hybrid Setup - be onsite for big impact, remote for deep focus Autonomy + Support - own your work, but never alone You Might Be a Fit If You: Have 2-6 years of MSP Have project experience with servers, firewalls, cloud migrations, and networking Are confident working directly with clients, managing expectations, and communicating clearly Can juggle priorities, keep documentation sharp, and act as a technical lead when needed Thrive in dynamic, high-accountability environments with room to grow Compensation & Perks: $80K-$95K base depending on experience Health, Dental, Vision Insurance 401(k) with company match PTO + Paid Holidays Professional development/certification reimbursement Tight-knit, high-skill team culture where people actually support each other Must have MSP Experience!!!

W2 only role Remote Role No development in this role/ candidate must have knowledge of the fundamentals of Service Now/ Scripting knowledge is nice-to-have especially Java scripting/ must know various platforms within Service Now (Yokahama, Xanadu, etc.) Top 3 skill sets required for this role: 1. Understanding of basic platform administration (roles, ACL's, script includes, business rules, CMDB, etc) 2. Know how to debug in the ServiceNow environment using out-of-box tools 3. Javascript, XML, JSON Nice to have skills or certifications: 1. Knowledge of REST API's and how to debug them 2. Performance analytics experience 3. Certified System Administrator Responsibilities Configure and customize core ServiceNow applications (ITSM, CMDB, Change, Problem, Incident, etc.). Collaborate with business analysts, administrators, and other stakeholders to translate requirements into technical solutions. Build and maintain integrations between ServiceNow and external systems using REST, SOAP, or other methods. Develop and maintain client scripts, business rules, UI policies, and flow designer flows. Participate in platform upgrades and ensure customizations are compatible with new versions. Conduct unit and integration testing and support UAT activities. Write and maintain clear technical documentation. Identify areas for improvement in platform performance, user experience, and workflow efficiency. Provide support and troubleshooting for application issues and user inquiries. Help solution new ideas to improve existing and future business processes Work to uphold best practice and the integrity of the ServiceNow platform Education & Certification B.S. in IT related field OR degree and equivalent work experience ServiceNow Certifications - preferred ITSM, ITAM, CMDB, SAM, HAM, FSM TIL Certification - preferred Experience 2+ years IT experience, 1+ years working on ServiceNow Xanadu+ - preferred Portal, HR, ITSM, Customer Service, Catalog, MID Servers, Discovery Probes, Notify, Integrations, Scrum, ATF (automated-test framework), Transform Maps, JavaScript, XML, JSON, REST, SOAP