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What is a network support technician and how to become one
Network support technicians undertake tasks related to network development and maintenance. They troubleshoot computer issues and provide technical support and guidance. Their main purpose in this position is to create and maintain a well-functioning network system that helps the business operate seamlessly and efficiently.
Some of the functions that they perform in this capacity include designing and installing computer networks, troubleshooting system failures, testing software, organizing upgrade schedules, providing technical guidance, and keeping abreast of developments in network infrastructure and technologies. The skills needed to successfully execute these duties include computer knowledge, analytical skills, problem solving, interpersonal, and communication. Qualifications include a bachelor's degree in computer science, information technology, or a relevant field. Moreover, two years of work experience and certifications in certain computer software will give applicants an advantage over other candidates.
There is more to the position then just working all day long. The average hourly pay for the position is $27.95, which amounts to $58,142 annually. The career is expected to grow in the near future and create new job opportunities across the United States.
What general advice would you give to a network support technician?
Kate Marek Ph.D.
Director and Professor, Dominican University
Avg. Salary $48,622
Avg. Salary $59,228
Growth rate 5%
Growth rate 0.3%
American Indian and Alaska Native 0.31%
Asian 8.73%
Black or African American 9.06%
Hispanic or Latino 12.74%
Unknown 5.10%
White 64.06%
Genderfemale 10.65%
male 89.35%
Age - 42American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 42Stress level is manageable
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is good
6.4 - fair
Network support technician career paths
Key steps to become a network support technician
Explore network support technician education requirements
Start to develop specific network support technician skills
Skills Percentages Troubleshoot 8.72% Technical Support 6.40% Customer Service 6.32% Network Support 5.95% Switches 4.85% Complete relevant network support technician training and internships
Accountants spend an average of 3-6 months on post-employment, on-the-job training. New network support technicians learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a network support technician based on U.S. Bureau of Labor Statistics data and data from real network support technician resumes.Gain additional network support technician certifications
More About CertificationsNetwork support technician certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific network support technician certification, having one may help you stand out relative to other applicants.
The most common certifications for network support technicians include CompTIA Network+ and Network 5 Certification.
Research network support technician duties and responsibilities
- Assist in managing Nortel CS1000 phone system.
- Manage a technician scheduling system base on Linux.
- Manage SQL database moves, updates, backups, for end users ,.
- Manage circuit provisioning, customer contact, order tracking, IP allocation and task management databases.
Prepare your network support technician resume
When your background is strong enough, you can start writing your network support technician resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a network support technician resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable network support technician resume templates
Build a professional network support technician resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your network support technician resume.
Apply for network support technician jobs
Now it's time to start searching for a network support technician job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first network support technician job
Are you a network support technician?
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Average network support technician salary
The average network support technician salary in the United States is $48,622 per year or $23 per hour. Network support technician salaries range between $38,000 and $61,000 per year.
What am I worth?
How do network support technicians rate their job?
Network support technician reviews
You get to help a lot of people in many different ways as well as learning new things about technology
I have aids now due to the painfulness of sitting down all day
Working with The people
There was nothing to like. Everyone was polite an hard workers
I decided to go to technical support because I've been fascinated by technology all my life and I love working with the people as well. I want to use my technical know-how to solve directly the problems that customers have. I want to be the person who makes life easier and more enjoyable for people who have had a problem. This is what I like most as a technical Support.
I don't like sitting around being inactive. So I'll keep my self always busy
Updated January 8, 2025
