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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $42,062 | $20.22 |
| 2 | Los Angeles, CA | $38,272 | $18.40 |
| 3 | New York, NY | $37,184 | $17.88 |
| 4 | Chicago, IL | $35,642 | $17.14 |
| 5 | Norwalk, CT | $34,889 | $16.77 |
| 6 | Denver, CO | $34,836 | $16.75 |
| 7 | Las Vegas, NV | $34,184 | $16.43 |
| 8 | Dubuque, IA | $34,083 | $16.39 |
| 9 | Atlanta, GA | $29,858 | $14.35 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $51,693 | $25 | - |
| 2 | Telesales Representative | $46,813 | $23 | - |
| 3 | Customer Retention Representative | $45,544 | $22 | - |
| 4 | Senior Field Service Representative | $45,481 | $22 | - |
| 5 | Business-Business-Account Representative | $43,068 | $21 | - |
| 6 | Senior Representative | $41,696 | $20 | - |
| 7 | Customer Sales Specialist | $41,164 | $20 | - |
| 8 | Provider Relations Representative | $39,801 | $19 | - |
| 9 | Customer Relationship Specialist | $38,815 | $19 | - |
| 10 | Claims Service Representative | $38,350 | $18 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Staples | $35,531 | $17 | - |
| 2 | Target | $34,767 | $17 | 10 |
| 3 | Forever 21 | $34,607 | $17 | - |
| 4 | Gap Inc. | $34,222 | $16 | - |
| 5 | Anthropologie | $34,171 | $16 | - |
| 6 | Saks Fifth Avenue | $33,401 | $16 | - |
| 7 | Best Buy | $33,256 | $16 | 15 |
| 8 | American Eagle Outfitters | $32,776 | $16 | - |
| 9 | Kohl's | $32,771 | $16 | 30 |
| 10 | Chico's FAS | $32,654 | $16 | - |
| 11 | Bloomingdale's | $32,604 | $16 | 26 |
| 12 | Macy's | $32,572 | $16 | 178 |
| 13 | The Home Depot | $32,030 | $15 | 2709 |
| 14 | Sears Holdings | $31,986 | $15 | 25 |
| 15 | The TJX Companies | $31,744 | $15 | 371 |
| 16 | Ross Stores | $30,307 | $15 | 2 |
| 17 | Aeropostale | $29,867 | $14 | - |
| 18 | Dillard's | $29,396 | $14 | - |
| 19 | JCPenney | $29,195 | $14 | 186 |
| 20 | Burlington | $28,193 | $14 | 172 |