Remote North Amherst, MA jobs - 83 jobs

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The Hoffmann Sr. Agency, a partner of Symmetry Financial Group, is looking for driven, motivated, coachable entrepreneurs to join our team and help protect families across the nation with various forms of life and health insurance, mortgage protection, and financial advice. A career with purpose - Help people protect what matters most while building a stable future for yourself. What we DO: Provide one-on-one mentorship to all agents. Work with warm leads from families who have requested coverage. Meet virtually with families and protect them through various life and health products. Flexible hours and work environment. Provide a fun, healthy, and flexible work-life balance with the ability for high-level income. Provide a community that promotes personal growth and development. Design policies to fit our client's needs. Protect families through the best available product line in the financial marketplace. What we DON'T do: Cold Calling Scam Calls Quotas or Deadlines Long Hours Workplace Drama Qualifications: Ability to obtain life/health insurance license in your respective state (license not required for hire) Strong communication skills Organized Goal oriented Self-motivated and committed to personal growth Proactive in problem-solving Willingness to follow a proven system of success FAQ: Nationwide company (work in your area) Flexible Hours (FT/PT positions available) 100% remote work No license required for hire Whether you're experienced in sales or looking for a new career path with high growth potential, we want to hear from you! 📩 Apply Today! Let's connect and explore how you can determine your future! NOTE: No agent's success, earnings, or production results should be viewed as typical, average or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the Insurance needs of the customers in the geographic areas in which you choose to work.

Job Description ----------------- We are seeking a motivated and goal-oriented Entry Level Sales Representative to join our remote team in the Financial Services industry. As an Entry Level Sales Rep, you will be responsible for utilizing your computer skills to follow up with leads, build relationships with clients, and match clients with appropriate solutions. The ideal candidate should possess a strong work ethic, be self-motivated, and exhibit servant leadership qualities. Responsibilities: Utilize computer skills to identify and pursue new sales opportunities Build and maintain relationships with clients to understand their financial needs Provide excellent customer service and support to clients This is a 1099 - 100% Commission pay structure where you will earn what you know you are worth! RequirementsRequirements: 0-1 year of experience in sales or a related field Strong computer skills Self-motivated with excellent work ethic Servant leadership qualities Goal-oriented mindset If you are a driven individual with a passion for sales and a desire to excel in the Financial Services industry, we encourage you to apply for this remote Entry Level Sales Rep position. BenefitsExcellent Income Opportunity Bonuses Trips Mentorship Life Insurance Medical, Dental, Vision group plans available

Description Now Hiring: Future Remote Inside Sales Representatives! Apply Today - Classes Start January 2026! Are you ready to launch a rewarding career in insurance sales? We're inviting motivated, people-focused individuals to apply in advance for our Inside Sales Representative training opportunities beginning in January 2026. Key Dates Unlicensed Class Begins: January 26, 2026 Licensed Class Begins: February 9, 2026 Why Liberty Mutual? Pay Details: Starting base salary is $45K with opportunity for growth. Average earnings range from $55K-$75K through a combination of base salary and generous commission. Top Performing Agents in their second year and onward, can earn up to $85k+. Our Sales Representative, Inbound Remote position is available for candidates based in the states of North Carolina, New Jersey, South Carolina, Indiana, Massachusetts and West Virginia. Applicants must reside within these specified locations to be considered for this role. Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one. Job Details As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders. You'd be a great fit if you are: A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services. Qualifications 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales. Ability to communicate well to both prospects and customers. Excellent analytical, decision-making and organizational skills. Strong typing capabilities and PC proficiency. Property and Casualty License required after hire. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco We can recommend jobs specifically for you! Click here to get started.

Job Description Most people never reach their potential-not because they aren't capable, but because no one ever hands them a clear path to climb. If you're the kind of person who knows deep down you were built for more, but you're stuck building someone else's dream… Talent Find Professional exists for one reason: To give driven people the roadmap, coaching, and tools to finally win on their own terms. This role isn't about clocking in. It's about taking ownership of your future with a proven system that rewards effort, grit, and follow-through. If you've ever wanted: More control over your time More upside than a traditional job will ever allow More meaning in the work you do …then you're exactly who this opportunity is designed for. What You'll Do (The Plan That Makes You the Hero) Using our training and support system, you will: Connect with individuals who have already asked for information Walk them through a simple, structured process Schedule and run consultations by phone or video Help clients understand which protection options best fit their needs Build long-term relationships by providing exceptional service Follow a proven weekly routine that keeps you focused and winning No cold calling. No chasing strangers. Just real conversations with real people who requested help. Who Thrives Here You don't need experience - you need hunger. If you bring the work ethic, we bring the strategy. People succeed here when they are: Competitive and internally driven Coachable and willing to follow a winning system Confident communicators on phone and video Organized, consistent, and disciplined Goal-oriented with a strong desire to grow personally and financially If that sounds like you, you will likely dominate in this environment. Compensation This is a 1099 independent contractor role. Compensation is commission-based, tied directly to performance. There are three possible ways to earn: Active income from helping clients Passive income from ongoing client relationships Leadership overrides as you grow and mentor others There is no base salary, and income is not guaranteed - but effort is rewarded with real upward potential. We discuss what's possible financially in our interviews, however, there is no cap on income whatsoever. Training & Support Daily development calls Step-by-step training resources Leadership guidance A clear advancement track A community where winners are built, supported, and celebrated You bring the intensity. We bring the blueprint. Requirements Ability to pass a background check Access to a phone, computer, and stable internet Willingness to obtain a state license (we'll guide you through it) Consistent weekly availability Commitment to personal and professional growth Your Next Step If you're tired of being overlooked, underpaid, or stuck in a role that doesn't match your ambition… If you want a chance to actually build something meaningful… Then it's time. Apply today, and bring the work ethic. We'll show you how to turn it into results.

**Description:** Join the Lockheed Martin Aeronautics Field Sustainment Team\. Our customers include both the U\.S\. Military and international governments and organizations\. Our global reach and technical depth offer an endless amount of opportunities for up\-and\-coming Autonomic Logistics Information Systems \(ALIS\) or Mission Planning Environment \(MPE\) professionals seeking a place to make their mark - or for seasoned Autonomic Logistics Information Systems \(ALIS\) or Mission Planning Environment \(MPE\) professionals seeking their next career challenge\. ALIS/MPE Administrators directly support JSF operations by assuring the integrity of data stored within the system by maintaining the internal databases and applications\. The successful candidate will serve as the point of contact in customer discussions during the flight and evaluation activities while maintaining system functionality\. Candidate must be able to obtain and maintain Special Access Program clearance required for program access\. This role is in support of Barnes Air National Guard Base that will be based in Westfield Massachusetts\. We are seeking an experienced Administrator to work on the Joint Strike Fighter \(JSF\) Autonomic Logistics Information System \(ALIS\)/ Mission Planning Environment \(MPE\)\. In this role you will be required to cross\-train across multiple functions \(Database, Network, Systems, Security, Mission Planning Administration\) \- Multi\-Function Information Systems Analyst\. Responsibilities could include, but are not limited to: - Interacting daily with users and ALIS/LM leadership - System/database/software/firewall/account maintenance and monitoring - Maintaining smooth, secure operation of multi\-user computer systems through coordination with peers, Tier2 and engineers - Laptop re\-image, troubleshooting, account maintenance - Regular monitoring of systems/applications for availability and performance - Training ALIS Administrators or Mission Planning Environment Administrator and users on the ALIS system as needed - Perform COMSEC CRO duties and adhere to requirements; train others in COMSEC - Support pilots in Mission Planning/Debriefing and identify/resolve system shortfalls We are Lockheed Martin\- Here Are Some Of The Benefits You Can Enjoy\. - Medical - Dental - 401K - Paid Time Off - Work/Life Balance - Career Development - Mentorship Opportunities - Rewards and Recognition ALISAeroPrime **Basic Qualifications:** - Candidates must have a Secret security clearance or higher with investigation within the last 6 years - Completed DoD IAT Level II certification \(Security\+, CySA\+, or CCNA\)\. - IT experience of any combination in system/database/network/mission planning\- administration - This is an operational support role to an active fighter unit, the selected candidate may be required to work at deployed CONUS/OCONUS locations, support rotating shifts, and work over 40 hours per week-which may include weekends-as dictated by mission requirements\. - \*\*\* All individuals must be able to adhere to the REAL ID Act which establishes minimum security standards for state\-issued driver's licenses and identification cards\.\*\*\* **Desired Skills:** - Experience Troubleshooting Applications - Account Maintenance with Active Directory/Oracle/CRM - Disaster recovery: backups and restores of physical servers, virtual machines, databases and network equipment - Virtual Machine Management Service \(Hyper\-V / VMware\) - Maintaining/upgrading system hardware and startup/shutdown of rack components - Applying updates, anti\-virus/anti\-spyware updates, and patch updates - Red Hat Enterprise Linux System Administrator - Importing/Exporting large data volumes - Familiarity with Lockheed Martin products and processes, to include the JSF ALIS hardware and software - Experience working for or supporting the US military/Foreign Military - A US DoD Top Secret Clearance - COMSEC Experience - Military Flight Operations & Planning Processes - Precision Guided Munitions Planning Software \(PGMPS\) experience - Mission Planning Systems Support Representatives \(SSR\) experience - Personal Computer Debrief Software \(PCDS\) experience **Security Clearance Statement:** This position requires a government security clearance, you must be a US Citizen for consideration\. **Clearance Level:** Secret with Investigation or CV date within 5 years **Other Important Information You Should Know** **Expression of Interest:** By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match\. Should this match be identified you may be contacted for this and future openings\. **Ability to Work Remotely:** Onsite Full\-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility\. **Work Schedules:** Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees\. Schedules range from standard 40 hours over a five day work week while others may be condensed\. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits\. **Schedule for this Position:** Standard Monday to Friday 40 hour work week **Pay Rate:** The annual base salary range for this position in California, Massachusetts, and New York \(excluding most major metropolitan areas\), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $85,500 \- $150,765\. For states not referenced above, the salary range for this position will reflect the candidate's final work location\. Please note that the salary information is a general guideline only\. Lockheed Martin considers factors such as \(but not limited to\) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer\. **Benefits offered:** Medical, Dental, Vision, Life Insurance, Short\-Term Disability, Long\-Term Disability, 401\(k\) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays\. \(Washington state applicants only\) Non\-represented full\-time employees: accrue at least 10 hours per month of Paid Time Off \(PTO\) to be used for incidental absences and other reasons; receive at least 90 hours for holidays\. Represented full time employees accrue 6\.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays\. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year\. This position is incentive plan eligible\. **Pay Rate:** The annual base salary range for this position in most major metropolitan areas in California, Massachusetts, and New York is $98,300 \- $170,315\. For states not referenced above, the salary range for this position will reflect the candidate's final work location\. Please note that the salary information is a general guideline only\. Lockheed Martin considers factors such as \(but not limited to\) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer\. **Benefits offered:** Medical, Dental, Vision, Life Insurance, Short\-Term Disability, Long\-Term Disability, 401\(k\) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays\. This position is incentive plan eligible\. **Lockheed Martin is an equal opportunity employer\. Qualified candidates will be considered without regard to legally protected characteristics\.** **The application window will close in 90 days; applicants are encouraged to apply within 5 \- 30 days of the requisition posting date in order to receive optimal consideration\.** At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges\. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work\. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility\. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work\. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility\. If this sounds like a culture you connect with, you're invited to apply for this role\. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs , and apply for roles that align with your qualifications\. **Experience Level:** Experienced Professional **Business Unit:** AERONAUTICS COMPANY **Relocation Available:** Possible **Career Area:** Information Technology **Type:** Full\-Time **Shift:** First

What we have to Offer We're looking for a dynamic Senior Risk Management Consultant/Producer to join our Commercial Lines Division! In this role, you'll take charge of a complex commercial insurance book of business, leveraging your expertise in client service, technology, marketing, and sales support. Working closely with the agency VP, you'll play a key role in meeting organizational goals while delivering top-tier service to existing clients. While this role offers remote flexibility, regular travel within our service area-especially to our Brattleboro location-is essential for in-person training, collaboration, and team building. What you BringThe ideal candidate is an outgoing, confident collaborator with extensive experience in Commercial Property & Casualty Insurance. You will need strong sales and service skills, a commitment to client retention, and the ability to meet high standards for speed, accuracy, and customer satisfaction. What You Will Need to Suceed: Active Property & Casualty Insurance Producer License. 5-10+ years of experience in Commercial Property & Liability Insurance, including client servicing, account management, and insurance technology 4-5 years insurance sales experience is required At least 3 years of experience working with an application management system (AMS 360 preferred). Extensive expertise in Property & Casualty Insurance, with a strong understanding of products such as Property, General Liability, Products Liability, Professional Liability, Employment Practices Liability, Cyber Liability, Commercial Auto, Umbrella & Excess Liability, and Flood Insurance. A consultative sales and service approach, working effectively with businesses of various industries and sizes. Experience as a Broker, working with multiple carriers, navigating different insurance systems, completing applications professionally, and developing customized proposals. Skilled in conducting in-depth coverage analysis and policy reviews. Ability to work effectively with account management and customer service teams to ensure seamless client support. Polished executive presence, with strong written and verbal communication skills. Demonstrated integrity, professionalism, dependability, attention to detail, efficiency, and self-motivation. Team player with a positive attitude, thriving in a fast-paced environment. Perks of Working At TRG Purpose and Community: we wholeheartedly embrace a culture of giving back and maintaining strong ties to the communities that we serve. Remote and Hybrid Flexibility: We've embraced workplace flexibility and have positions that are work from home, at an office, or a hybrid of both. Social Connections: We take every opportunity to have a good time as a team including our Cocktails and Colleagues happy hour series, Employee Appreciation Day, Red Sox games, comedy shows, concerts, holiday lunches, team and department retreats, virtual trivia and costume contests…the list goes on! Benefits and Wellbeing: TRG takes a wholistic approach through benefits, compensation, education, programming and support services that encompass and invest in our colleagues' social, financial, physical, and emotional well-being. Professional and Personal Development: TRG understands the importance of growing both professionally and personally and will make sure you're getting the experience, education, and licenses necessary to ensure you develop and grow. About UsAt The Richards Group (TRG), we believe the best business partnerships are personal. The Richards Group is a local independent insurance, employee benefit and financial services consulting firm founded in 1867. While we continuously grow, our commitment to exceptional service and creative insights to our clients remains the cornerstone of our business. Our team of 160 team members have voted us one of the Best Places to Work for 10 consecutive years and we recently won the 2024 Governor's Excellence in Worksite Wellness GOLD Level Award. Achieving these humbling accolades is largely due to the extraordinary, talented, smart, and driven people on our team. At The Richards Group, we provide a culture that values community, professional growth, flexibility and work-life balance so that you can achieve your professional and personal goals. Join us! Learn more about The Richards Group. EEO Statement The Richards Group is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Conditions of EmploymentCandidates must be willing and able to be active members in the local community. All job offers are contingent upon successful completion of a background check. Please note that The Richards Group participates in E-Verify should you be selected for a role with our company we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. To learn more about E-Verify please visit E-verify.gov.

Telehealth Counselor / Therapist Opportunities - Supplemental or Full Time Job Details: Fully remote work Flexible hours No administrative tasks Weekly pay Compensation / Benefits: Competitive Supplemental & Full Time pay Monthly health stipend Free virtual therapy Position Requirements: Active state license (LMHC, LCSW, LMFT, LPC, LMHP, or Psychologist) Ability to practice independently (LPC, Counselor, Telehealth, Virtual Mental Health Therapist, LIMHP, Remote LCSW, Psychologist, Behavioral Health, Telehealth Counseling, Remote, Psychotherapist, LMHC, LMSW, Remote, Virtual, Counselor, Telehealth Therapist, Virtual LMFT, LCSW, Remote, LMHP, Mental Health Counseling, Remote, Social Worker, LISW, LICSW, Psychotherapy, LPC, Telehealth, Social Worker, Remote, Virtual, Psychotherapist)

Job Description Work 100% remotely, set your own schedule, and earn additional income while making a real difference in men's health and lives. Hone is one of the fastest-growing health companies in the United States, and we are looking for physicians who have deep knowledge and experience in prescribing for men with hypogonadism. If you are a physician with a strong background in treating hypogonadism and experience prescribing testosterone and other hormone-optimizing pharmaceuticals, this is an opportunity to join a mission-driven team that is reshaping access to care. We treat patients with a combination of pharmaceutical products in accordance with AUA-defined protocols, supplements, and lifestyle changes. We are committed to making care more convenient and affordable for patients. Experience with weight-loss and thyroid medications is a plus, as we have expanded beyond men's hormones into these treatment areas. We have also launched services for women. Experience with women's hormone therapy allows you to see our female patients as well, but is certainly not required. We are looking nationwide and value physicians licensed in multiple states. Who We Are We're a modern health company with a simple mission: help our patients take control of their health and age with confidence. Our platform removes barriers to care through education, technology, and convenience. Our primary focus is hormone optimization for men. We are looking to add to our growing team of 150+ physicians who specialize in treating hormones and are passionate about improving patient outcomes through telemedicine. You'll join a supportive, innovative environment where you'll receive full training on our proprietary telemedicine platform, HIPAA-compliant technology, and technical support. What You'll Do Conduct video-based consultations from anywhere with an internet connection Review labs and create personalized treatment plans Prescribe and titrate medications based on clinical findings Educate patients on safe and effective hormone optimization Provide feedback to help us continuously enhance the patient experience What We're Looking For MD or DO with an active license (multi-state licenses preferred) Minimum 2 years of experience in Endocrinology, Urology, Family Medicine, or Hormone Therapy DEA license with authority to prescribe Schedule III medications Strong communication skills and a passion for patient-centered care Comfort with technology and willingness to learn telemedicine workflows Availability for at least 8 hours per week A prescribing philosophy that values holistic care and hormone optimization, not just prescribing testosterone to everyone Help men regain their health and confidence - from anywhere. If you are passionate about hormone health, thrive in innovative environments, and want to help men live their best lives, we would love to hear from you.

The Registered Nurse, Clinical Liaison/Quality Practice Advisor is responsible for coordinating performance improvement activities to engage, educate, and manage activities to improve the health outcomes of Healthmap Solutions members. This position will closely partner with the Care Navigation team to improve the quality of the Kidney Health Management clinical program. Responsibilities * Develop a trusting partnership with clinical providers and practice locations * Identify opportunities to improve health outcomes for Healthmap Solutions members based on provider specific data * Incorporate education and communication on Best Practice sharing for identified areas of provider low performance * Provide assistance in identifying areas for process improvement in provider office workflows * Partner with physicians/physician staff to identify Healthmap Solutions members that would benefit from Care Navigation support * Support operational and clinical stakeholders in the identification, development, and execution of process improvement initiatives * Improve provider performance in areas such as Healthmap Solutions Interventions, Care Gaps, and Chronic Conditions * Educate providers on HEDIS measures and open Care Gaps * Support the development and implementation of quality improvement interventions * Identify opportunities to educate provider offices on topics related to Chronic Kidney Disease, End Stage Renal Disease, Renal Replacement Therapies, etc. * Build strong cross-functional relationships with internal departments and provider partners and practice staff * Collaborate with the Care Navigation team to provide and receive information to enhance care coordination on Healthmap Solutions members * Maintain thorough documentation of all provider meetings and interactions for consistency and coordination of provider engagement * Maintain documentation in compliance with National Committee for Quality Assurance (NCQA) standards * Ensure timely and successful delivery of reports to internal and external stakeholders * Perform other related duties as assigned Requirements * Bachelor's degree required * Active, unrestricted, RN license required * Basic Life Support (BLS) certification required for all field roles (within 30 days of hire) * 3 years of experience in a health care or managed care setting * 3 years of experience in claims or gap closure campaigns, preferred * 3+ years of progressive experience in healthcare services, clinical operations, quality, or care management * Prior experience building and managing relationships with health care providers preferred * Proof of valid and unrestricted driver's license required and automobile insurance as required by law; this position requires regular travel within assigned region to support practices and or other healthcare/clinical sites as needed * Same state residency required Must comply with organization policies for health screening and immunizations, including but not limited to: * Current Tuberculosis (TB) test or current chest X-ray * Proof of immunizations (e.g., Hepatitis B, MMR, Varicella, COVID-19, Influenza) * Participation in annual health and wellness screenings Skills * Excellent verbal, written and presentation, skills * Interpersonal skills to develop and maintain strong internal and external relationships * Ability to multitask, prioritization, and create solutions in a fast-paced environment * Strong critical thinking and analytical skills * Must be proficient in Microsoft Office: Outlook, Word, Excel, PowerPoint Travel Heavy Travel, over 50%, to support practices in an assigned geographic market. #LI-HYBRID

Job DescriptionDescription: PJ Library , a program of the Harold Grinspoon Foundation, empowers Jewish families by introducing books, music, holiday guides, and other resources that foster Jewish ideas and conversations. The program aims to strengthen Jewish identity, increase engagement with Jewish life and community, and contribute to building a more vibrant Jewish community. We do this work with a focus on subscription and community growth, excellence in content, empowering parents, and fiscal sustainability. The Harold Grinspoon Foundation (HGF) is seeking a Program Officer to join the PJ Library Community Partnerships team to provide stewardship and strategic support to PJ Library implementing partner communities across North America. This position plays a key role in strengthening relationships with community stakeholders to drive book subscriptions, build a collaborative international network, and develop relevant resources that inspire and support both PJ Library and the implementing partner in a shared vision of building and sustaining vibrant Jewish future. Requirements: Stewardship & Strategic Consultation •Serve as the primary relationship manager for a diverse portfolio of implementing partner communities across North America. •Represent HGF and effectively articulate PJ Library's mission and vision, providing high-touch stewardship to a wide range of audiences, including executives, community leaders, program professionals, parent connectors, lay leaders, and donors. •Clearly communicate PJ Library's value and impact to partners, making a compelling and ongoing case for the return on their investment. •Consult with and advise implementing partners on leveraging PJ Library to develop comprehensive strategies that drive organizational growth, support fiscal sustainability, advance leadership development, and foster a shared vision of a thriving Jewish community. •Guide implementing partners in building effective family engagement strategies, using PJ-specific and field-wide data to refine internal practices, enhance program impact, and maximize the value of PJ Library resources. •Travel regularly within the U.S. and Canada for conferences, group trainings, and especially community site visits. Average of once a month, with additional travel for Foundation conferences and meetings. Collaboration, Capacity Building and Communication •Collaborate across the Community Partnerships team and with departmental leadership to craft, iterate, and deliver data, training, and networking materials that strengthen PJ Library's relationships with implementing partners. •Contribute expertise, planning, and facilitation to the annual PJ Library Conference, helping craft a compelling and impactful experience for program professionals and parent connectors. •As needed, collaborate across the Family Experience department and other teams to support PJ Library priority and emerging projects, aligning contributions with interest, expertise, and capacity. •Attend and contribute to department meetings, trainings, and other administrative tasks that support the team and organizational goals. Internal & External Communications •Collaborate with the Director of Community Partnerships to develop consistent communications for implementing partners-including a monthly newsletter, social media posts, and stand-alone emails-that deliver timely information and reinforce long-term vision. •Partner with colleagues across HGF teams to gather key information, align messaging, and clearly communicate PJ Library's ongoing value to partner organizations, including new initiatives and updates to program implementation. •Clearly document community interactions in Salesforce and project management software for easy dissemination. Qualifications •10+ years of experience in non-profit or program management, consulting, strategic planning, or related fields. •Strong knowledge of the Jewish community and organizations, and the ability to engage with and represent PJ Library to diverse stakeholders across the spectrum of Jewish practice and expression. •Exceptional relationship-building, organizational and collaboration skills. •Excellent writing and communication skills. •Creative thinker and problem solver. Is, at their core, a “do-er”, ready to roll-up their sleeves and get the job done. •Experience with relationship building, strategic planning and goal setting. •Takes pride in their work but leaves ego at the door in pursuit of collaborative excellence. •Strong time management skills with the ability to juggle multiple projects at once. Project management expertise greatly preferred. •Experience facilitating, both in person and virtually, meaningful conversations, driving strategic planning, and designing professional development initiatives that build capacity. •Proficiency in the Microsoft suite of software. Proficiency in-or willing to quickly adopt-Salesforce, Slack, Canva, MailChimp, project management software, and myriad other enterprise software. •Comfortable using Facebook and other social media platforms to manage groups and engage with networks. •Bachelor's degree required, advanced degrees welcome. Location & Supervision This is a remote-based position, with a strong preference for candidates located in major U.S. cities and/or in the Northeast US to facilitate travel as a key component of the role. Must be able to easily travel around the US and Canada; 10-15% travel to partner communities and professional conferences. All team members must be available during standard Eastern Time (ET) business hours for meetings and collaboration. The Program Officer will report to the Director of Community Partnerships, PJ Library. Compensation A competitive salary ranging from $90,000-$105,000 annually commensurate with experience.

DEPARTMENT: Community Services: Money Matters Tax Program Scheduler POSITION CLASSIFICATION: Non-exempt: Temporary, (Mid November - Mid April) position, 20-30 hours/week (hours vary in Nov, Dec & April) SUPERVISOR: Money Matters Coordinator POSITION SUMMARY: Community Action's Tax Scheduler will be responsible for answering the phone for Community Action Pioneer Valley's Free Tax Assistance Program (VITA), conducting phone eligibility screening and scheduling virtual and in-person tax preparation appointments. Call volume is high and the Scheduler will screen approximately 900 households during the tax season. Responsibilities also include recording call data into Excel and agency databases, utilizing Outlook Calendar and AppToto appointment software, preparing mailings, helping to follow-up with taxpayers, data entry and other duties as assigned by the Program Coordinator. Training in VITA advanced tax preparation will be provided with a requirement to become certified within the first 30 days. Evening and weekend hours may be required during tax season. ESSENTIAL RESPONSIBILITIES Answer and respond to a high volume of phone and electronic messages efficiently and promptly. Manage all aspects of scheduling for the tax program including initial contact, screening for eligibility, appointment reminders, cancellations and ensuring the maximum number of participants are scheduled and prepared for their appointment. Assist with maintaining VITA-specific customer relationship software used for virtual tax clinics. Assist Tax Team in various activities to prepare for the tax season including mailings, preparing materials for volunteers and other duties. Maintain taxpayer files and enter data into Excel and agency database for reporting purposes. Ensure required data entry and reporting is completed in an accurate and timely manner in accordance with program guidelines. Maintain high level of customer service following Community Action's established Customer Service Standards and all applicable guidelines set forth by the program. Remote work from home will be assigned and determined by the Money Matters Coordinator; when schedule requires remote work, expected to be available for meetings, calls, responding to emails, and conducting regular duties during standard service/agency hours. Required to work in the evening and weekends occasionally Comply with agency and funders' paperwork requirements and procedures. Attend all required staff meetings, supervision, training and contractual meetings. Attend mandatory agency trainings and other relevant trainings. Participate in professional development activities and team meetings. Maintain strictest confidentiality. Perform related work as required. This does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. AA/EOE/ADA Requirements ESSENTIAL QUALIFICATIONS High School Diploma or Equivalency 3 years' experience in office-related and customer service functions. Ability to complete online training and IRS certification in advanced tax preparation. Familiarity with taxes preferred. Additional appropriate education may be substituted for experience or additional directly related experience may be substituted for education Bilingual/bicultural (Spanish/English) preferred SKILLS REQUIRED Proficient computer skills, including using a mouse, email, Microsoft office products (Word, Excel) Demonstrated proficiency with Excel and on-line calendar software (Outlook) Strong people skills including outreach, customer service, and maintaining positive relationships both in person and over the phone. Ability to explain and interpret basic tax law to volunteers and taxpayers. (Training and resources provided). Excellent attention to detail and ability to follow through a multi-step process with consistency and accuracy. Excellent organizational skills to handle multiple tasks in a fast-paced environment. Ability to work independently and as an effective team member. Dependability and flexibility. Ability to maintain confidentiality of customer information. Understanding of data capture and tracking methods. Sensitivity to cultural and socioeconomic diversity and the needs of individuals with low incomes. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment described below is representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working in a fast-paced environment. Requires sitting for long periods of time. Working in an office environment. Some bending and stretching required. Extensive use of telephone required. Some lifting required 20-40 lbs. Manual dexterity required for use of calculator and computer keyboard. Employment is contingent upon successful completion of Criminal Offender Record check (C.O.R.I.) prior to hire and every three years. Evidence of a good driving record and ability to be covered under Community Action's non-owned and hired vehicle policy.

Company DescriptionJobs for Humanity is partnering with Intuit to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Intuit Job DescriptionOverview Intuit is seeking Tax Experts for the upcoming tax season. If you have an active PTIN and unrestricted credential (CPA/EA/Practicing Attorney) we would love to connect with you! What You Get: Company Benefits: 401(k) savings plan with Intuit matching, paid sick leave, Intuit provided E&O insurance, employee stock purchase plan, employee assistance program, product discounts and free copy of TurboTax Live. As part of this position, you have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. What you'll bring Who You Are: As a Tax Expert, you have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software. You possess an active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws You are passionate about helping clients navigate the complexities of taxation, and you're committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes. You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner. For internal use: tst How you will lead What You Will Do: In this role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries, you will be working toward advancing our goal of “Powering Prosperity Around the World.” You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you will document interactions to maintain accurate records. If you reside in the United States, and are ready to earn supplemental income by helping people with their taxes, APPLY NOW!

Why Arbella? At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • Company nurse, nutritional counseling, and mental health resources • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential. It's no wonder our employees have voted Arbella one of the Boston Business Journal's “Best Places to Work” every year since 2009! Join a Best Place to Work Company! Claim your future with Arbella! If you're looking for a dynamic opportunity to help customers through their toughest challenges, you're in the right place. What will you do? Claim Service Specialists are advocates for our customers. They talk directly with people who have recently experienced a loss, inspect the damage, and investigate all documentation to ensure each detail is recorded accurately and fairly. Claim Service Specialists are responsible for thoroughly checking claim case facts, determining coverage, liability and reserves, and accurately reporting on each settlement. They are effective and talented negotiators - navigating settlements with individuals, attorneys, and other insurance carriers with poise and professionalism. They prepare and maintain well-written files and keep their teams up-to-date on current claims. New to insurance? All you need is great customer service and communication skills - we'll train you on the rest! What will you need? A true commitment to customer service excellence through positive, effective and diplomatic oral and written communication skills Highly effective time management skills Strong attention to detail, accuracy, fairness and impeccable organization A passion for helping others Some customer service work experience preferred High levels of performance will be recognized and rewarded! You are valued. At Arbella, we know that our success depends on you. We recognize that in order to have the best people, we need to invest in them. Throughout your career at Arbella, you'll have opportunities for professional and personal growth. We are proud that our greatest asset is our people, and we treat them that way. We value work-life balance, so our work schedule is 36.25 hours per week. All Arbella employees are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more! Check out some of the amazing benefits and programs we offer to all employees. Full time schedules are available with a hybrid work arrangement. Arbella offers work from home flexibility up to 2 days per week once the employee is fully trained and performing successfully. Apply today!! Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $49,010 ($26.00 an hour) - $51,008 ($27.09 an hour) based on a variety of factors including, but not limited to, relevant skills and experience,. Please note: The advertised pay range is not a guarantee or promise of a specific wage. #LI-CL1

Creativity. Innovation. A desire to effect positive change. That's what it takes to work at Fuss & O'Neill - because that's what we do for the communities in which we work: we create, innovate, and design long-lasting improvements that improve quality of life. Quality of life is also important on the job, so we've prioritized work-life balance by offering flexible/remote work opportunities, part-time benefits, and generous PTO. We believe that each day is an opportunity to support one another, to support our clients, and to support our communities. If you feel the same, then you've found your future. We are seeking a highly skilled and experienced Senior Project Manager to lead the planning, design, and delivery of complex transportation infrastructure projects, with a primary focus on highway and roadway systems. This is an exciting opportunity for a results-driven professional to make a significant impact on regional mobility and community connectivity by managing high-profile projects from concept through construction. As a leader in our Transportation team, you will play a pivotal role in delivering successful projects, developing strong client relationships, and mentoring the next generation of engineers and project managers. Key Responsibilities Project Leadership * Manage and deliver multiple highway and traffic design projects for municipal and state clients. * Lead the development of project scopes, budgets, schedules, and contract negotiations. * Oversee all phases of project execution, ensuring timely and cost-effective delivery. * Coordinate with other project managers on staff allocation and task scheduling. * Drive strategic growth by supporting Business Line Managers on key pursuits and opportunities. Technical Oversight & Quality Assurance * Ensure all deliverables meet applicable standards, client requirements, and regulatory guidelines. * Provide technical expertise in highway and roadway design and construction management. * Conduct QA/QC reviews of design documents to uphold high-quality standards. * Identify and mitigate risks, resolving project challenges proactively. Team & Staff Management * Lead and coordinate multidisciplinary design teams across engineering disciplines. * Collaborate with office and business line managers on recruitment and hiring efforts. * Mentor and develop junior technical staff and project managers to build a strong leadership pipeline. Client & Stakeholder Engagement * Act as the primary liaison with Departments of Transportation, municipal clients, consultants, and regulatory agencies. * Prepare and deliver impactful presentations, reports, and project updates. * Cultivate long-term relationships with clients to support repeat business and strategic partnerships. Skills, Knowledge and Expertise * Bachelor's degree in Civil Engineering or related field (Master's preferred). * Professional Engineer (PE) license required. * Experience in transportation project management, with a strong emphasis on highways and roadways. * Experience working with MassDOT is required. * Proven experience managing complex, multidisciplinary infrastructure projects. * Proven ability to build and maintain strong relationships with clients, partners, and stakeholders. * Excellent leadership, communication, and client engagement skills. * Demonstrated ability to manage schedules, and teams across multiple concurrent projects. * Experience in contract negotiations, scope development, and project budgeting. This is a hybrid role, offering the best of both worlds-collaborate in-office with a high-performing team and enjoy the flexibility of working remotely part of the week. We're committed to supporting work-life balance while maintaining strong team connection and project delivery. Why You'll Love Working with Us * Schedule Flexibility: Customize your work schedule to fit your life. * Health & Wellness: Comprehensive health benefits to keep you and your family healthy. * Continuous Learning: Access to online courses, conferences, and learning materials to fuel your professional growth. * Paid Time Off: Take the time you need to recharge with our generous paid time off policy. * Career Advancement: Clear paths for promotions and the opportunity to take on new challenges. * Fun Team Culture: Regular team-building activities, happy hours, and company outings. Visa sponsorship is NOT available for this position All offers are contingent upon a successful criminal background check. Fuss & O'Neill, Inc. is proud to be an Affirmative Action/Equal Opportunity Employer. Fuss & O'Neill participates in the Federal e-Verify program. #LI-AS1

Site: Mass General Brigham Medical Group Western Massachusetts, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. We are seeking a Full-time 40-hour Social Worker to support our office Monday through Friday from 8:30am- 5:00pm. As a hybrid opportunity, the position entails onsite coverage 3-4 days per week on site at our Family Medicine office located at 234 Russell Street, Suite 7, in Hadley, MA (days can be flexible dependent on candidate's schedule) and remote coverage 1-2 day per week. Due to the hybrid nature of the role, we ensure that our employees receive required technology and training to be proficient and independently productive in all job responsibilities regardless of work location. Employees are responsible for designating a workspace within the remote work location that is private, safe, ergonomic, and free from distractions for all hours worked. Job Summary Our social worker will work within the Integrated Behavioral Health Service; working closely with primary care and other specialty services to deliver exceptional care to our patients across the age spectrum. As an organization looking to invest in your professional growth, there will be opportunities for this role to learn, grow, and participate in improvement projects focused on efficiency and improving care delivery. We frequently prototype new ideas, including digital tools, care team roles, and workflows, that may be used in designing for the future of ambulatory care across MGB Integrated Care. Responsibilities to include: -Providing short-term, evidence-based psychotherapy (individual, families and groups) to patients of the primary care practice in-person and virtually -Developing comprehensive assessments and treatment plans for patients engaged in BH treatment -Providing a range of interventions to support primary care as needed such as crisis intervention; care coordination; information; referrals; and safety planning. -Assessing new patients to aid in the identification of the best treatment options for them -Participating in formal and informal case reviews, seminars and / or inter- and intra-departmental peer review meetings -Supporting patients in accessing resources and managing care -Working closely with the other members from the Behavioral Health Team as well as the Primary Care and Collaborative Care Teams to coordinate services needed to improve the lives of our patients. Qualifications Education Master's Degree in Social Work required Can this role accept experience in lieu of a degree? No Licenses and Credentials Licensed Clinical Social Worker [LCSW - State License] - Generic - HR Only preferred Licensed Independent Clinical Social Worker [LICSW - State License] - Generic - HR Only preferred Licensed Marriage and Family Therapist [State License] - Generic - HR Only preferred Licensed Mental Health Counselor [LMHC - State License] - Generic - HR Only preferred Licensed Mental Health Counselor [LMHC - State License] - Generic - HR Only preferred Experience Related experience 3-5 years required and Demonstrated experience working successfully with people of various backgrounds and lifestyles in a manner that engages on-going self-reflection and continual learning required. required and Experience negotiating, advocating, and navigating systems. required Knowledge, Skills and Abilities - Demonstrates proficient clinical judgment and application of professional values and ethics. Integration of prior clinical experience into current practice. - Demonstrates proficiency to formulate assessment of risks, crisis intervention, psychosocial assessments, treatment plans, and the documentation of both in a timely manner. - Demonstrates proficient working knowledge of internal and external resources and refers appropriately. - Ability to advocate , coordinate, and continuously communicate with treatment plans with patients, family and the interdisciplinary team. - Utilizes supervision and consultation regularly and appropriately. - Engages in quality improvement projects, uses data to measure progress. - Facilitate skill-based groups. - Demonstrate capacity to effectively communicate findings with a broader audience. Additional Job Details (if applicable) Strongly Preferred: MSW from an accredited school of social work required. Massachusetts license at LICSW level. Remote Type Hybrid Work Location 232-234 Russell St Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,608.00 - $91,156.00/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Medical Group Western Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Electronic Resources Associate position. The Electronic Resources Associate is a part-time, year-round position. The expected salary range for this job opportunity is: $23.00 - $26.00 per hour. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information. The Electronic Resources Associate contributes to the goals and priorities of the Amherst College Library by supporting the library's subscription-based electronic and print resources. The primary responsibilities of this position are compiling and recording e-resources usage statistics, troubleshooting routine access issues, and receiving and processing print serials for discovery and access. The Electronic Resources Associate works closely with the Electronic Resources & Discovery Librarian and the Electronic Resources Specialist to manage the library's subscribed resources with a user focus, and participates fully as a member of the Collection Management department and the library. This is a 20-hour/week position and the schedule may be flexible. This position is eligible for hybrid work, with some duties able to be performed remotely and some requiring on-site work. Summary of Duties and Responsibilities: Electronic Resources Support * Troubleshoots access issues received from users and library staff; resolves routine issues and refers complex access issues * Keeps administrative logins, license records, vendor contact information, and other relevant information up-to-date in our integrated library system (FOLIO) * Supports usability and accessibility initiatives related to electronic resources interfaces, and participates in electronic resources-related projects as needed Usage Statistics * Participates in electronic resources usage data initiatives * Collects usage statistics from vendors via email or administrative platforms * Compiles and records usage statistics in annual cost/use reports to support subscription renewal decisions * Maintains the usage statistics harvesting tool and usage statistics data Acquisitions Support * Assists with subscription renewal preparation and e-resources trials * Monitors title change notifications sent from subscription agent for changes to subscribed titles * Helps to verify correct invoicing of print subscriptions and to pay invoices Print Subscription Processing * Processes print serials according to local policies and procedures * Maintains the print periodical collections in the Friendly Reading Room * Prepares serials volumes annually for commercial binding and microfilm conversion Required Qualifications: * Associate's degree, or 3-5 years of experience in lieu of degree * Demonstrated close attention to detail, along with managing tasks efficiently and effectively * Demonstrated analytical, organizational, and problem-solving skills * Strong verbal and written communication skills * Ability to work collaboratively and problem-solve with colleagues from all library departments and with students, faculty, and staff * Proficient computer skills and demonstrated ability to learn and apply new technologies and software to existing operations * Demonstrated commitment to effectively supporting a broadly diverse and intentionally inclusive community * Successful completion of required reference and background checks Preferred Qualifications: * Bachelor's Degree * Related work experience * Familiarity with automated library systems * Knowledge of COUNTER/SUSHI usage statistics standards Interested candidates are asked to submit a resume and cover letter online at *************************************************** Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Please note: This is NOT a remote position and will require you to be on-site at our location in Springfield, MA . We will not consider remote applicants. Reports to: Data Management Supervisor Schedule: Full-time, Monday-Friday, 9am-5pm, with additional hours as needed FLSA Status: Exempt Location: Springfield, MA; NOT REMOTE Starting Rate: $55, 000 The YWCA of Western MA is dedicated to eliminating racism and empowering survivors. The YW provides a safe place for survivors of intimate partner violence, sexual assault, human trafficking, and homelessness. Our programs and services include crisis shelter and transitional housing for survivors and their families, 24-hour bilingual hotline, counseling, SAFEPLAN court and medical advocacy, HIV education and intervention, and supervised visitation. The YWCA provides services at several sites, including Holyoke, Northampton, and our primary Springfield campus. Expectations of all employees In the performance of essential and general job responsibilities, all YWCA employees are expected to: Demonstrate commitment to the YW's mission and principles of trauma-informed work. Represent the YW in a professional and competent manner to participants, community members, organizational partners, and other stakeholders. Support policies, practices, and decisions that demonstrate our shared accountability for racial equity. Communicate openly and contribute to the development of others. Coordinate efforts across teams, programs, and partner organizations. Maintain professional behavior and strict confidentiality. Position Purpose The Data Management System Analyst is a dual role with several specialized functions that contribute significantly to the YWCA's Transitional/Rapid Re-Housing Program (TH-RRH). The TH-RRH program provides seven units of transitional housing and 22 units of RRH to homeless survivors of intimate partner violence (IPV) in Hampden County. The Data Management System Analyst will lead data management workflows for the TH-RRH project. The Homelessness Information Management System (HMIS) collects and reports data for the Office of Housing and Urban Development. Since the YWCA is a victim service provider that adheres to strict VAWA confidentiality standards, it cannot use HMIS directly. Instead, it uses a certified HMIS-comparable database, AWARDS by Footholds Technology. The Data Management System Analyst will oversee data entry and management into AWARDS for the YWCA's TH-RRH Project. The Data Management System Analyst will ensure that project staff effectively enters all HMIS data elements into the system and that the project meets its goals over time. The Data Management System Analyst will ensure compliance with all agency federal, local, state and foundation federal funder requirements. Lastly, as needed, the Data Management System Analyst will work with the YWCA's Data Management Supervisor on other AWARDS projects to ensure the YWCA's data is reliable and accurate. At the same time, the system prioritizes the user experience. Essential Responsibilities 60% Data Coordinator Provide oversight in the management and tracking of the YWCA's data management system. Train YWCA staff on how to enter data into AWARDS. These trainings will be conducted in an ongoing way as needs and challenges arise. These trainings will also be conducted for all new staff hired at the YWCA. Regularly monitor and evaluate the integrity of data being input into the AWARDS data systems that could affect analytical results. Run reports in the YWCA's data management system and submit to funders, quarterly and annually. Maintain a data manual for YWCA staff that outlines how to use the system to enter data in an ongoing way for clients. Work in tandem with the YWCA's Data Management Supervisor and Director of Homelessness Services to create tools to assess equity in the program Meet regularly with the YWCA's AWARD's Customer Success Manager along with the YWCA's Data Management Supervisor. 40% Other Responsibilities Work with the YWCA's Property Manager in its Supportive Housing Program to set-up and maintain processes aligned with HMIS, tax credit, and subsidy requirements and ensure that clients are entered into AWARDS correctly. Assist in making documentation in AWARDS processes for various programs and new uses of the system (i.e. a data entry manual for Supervised Visitation or a one-pager on how to enter client contact safety information). Assist in building new forms and processes in the AWARDS database. Contribute to problem-solving in better ways to best meet the needs of AWARDS users while getting high quality, accurate data to the YWCA's funders. Perform other duties as assigned. Qualifications Bachelor's Degree in Data/Business Analysis Strong public speaking and training experience Expertise in professional office software, including Microsoft applications Word, Excel, and PowerPoint. Demonstrated interpersonal and communication skills, both verbal and written. Demonstrated ability to prioritize, work independently as well as engage in collaborative work. High levels of accuracy and organization, and the necessity to meet deadlines working in a fast-paced environment. CPR and First Aid certification must be obtained within the Introductory Period. Must be able to be covered by the agency's insurance policy. Must be able to lift 40 lbs. EEO STATEMENT It is the policy of YWCA of Western Massachusetts to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or maternity, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the YWCA will provide reasonable accommodations for qualified individuals with disabilities. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. AT-WILL EMPLOYMENT The YWCA is an “at-will” equal opportunity employer. While the YWCA will continue to operate with care regarding employment decisions, the YWCA and its employees may terminate the employment relationship at any time and for any reason, with or without cause, and without advance notice. Exceptions include select, non-exempt positions covered under the Collective Bargaining Agreement. CRIMINAL BACKGROUND CHECKS The YWCA, in our effort to provide safety to those we serve, and to protect our agency, performs criminal offender record information (CORI) checks on all prospective employees. Final offers of employment are contingent upon receipt of an acceptable CORI report as solely determined by the YWCA. INTRODUCTORY PERIOD All employment at the YWCA begins with a 150-day Introductory Period.

The IT Clinical Analyst position reports to the Director of Information Technology. This specific position has responsibilities that include evaluation, selection, implementation and maintenance of clinical systems. Provides production support and documentation of departmental and enterprise-wide clinical systems. Serves as an advocate for users and all their information systems needs. The position works collaboratively with other IT Analysts and Engineers as well as both clinical and non-clinical staff to customize solutions to support the needs of the organization. This is a hybrid position requiring onsite, in-person work at least 2 times per week. Responsibilities include: * Meets with the clinical users to evaluate, identify, and define problems and needs * Works directly with the clinical areas in the day-to-day problem-solving and intervenes with vendors or other department staff to facilitate resolution of problems, and completion of work. * Supports and assists clinical departments in the identification, evaluation, and implementation of new functionality, including the development of reports. * Collaborates with the clinical departments in the planning, development, implementation, and evaluation of educational programs within designated time frames for computer training programs, process work flow, skills and competency that meet mandatory educational requirements. * Provides ongoing management of applications software purchased and/or maintained by a vendor or developed in house * Utilize and maintain project management tools during project implementation and with day-to-day operations Qualifications / Experience: * A Bachelor's degree in Information Systems or health care related field or equivalent experience required * Three (3) years experienced in the support/implementation of systems in clinical areas Skills: * Knowledge and experience with Electronic Medical Records, HL7, FHIR, EDI, ETL, SQL, and Basic Report Writing is preferred. * Strong analytical skills * Ability to work on multiple projects simultaneously * Proficiency with Microsoft Office * Excellent customer service skills * Excellent written and verbal communication skills * Ability to learn new software packages quickly and thoroughly * Positive attitude Our competitive salary package is adjusted to align with a candidate's relevant experience and skills. We also offer: * low cost health insurance with no deductibles when using HMC services * dental and vision insurance * free disability and life insurance * 403(b) plan * Up to $8000 in degree/tuition reimbursement * In-House Pharmacy * Relaxation Room and Fitness Center * Other voluntary benefits, such as LegalShield, Pet Insurance * free onsite parking