Operations Manager
Pacific Dental Services job in Fairfax, VA
Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! $30.50 - $42.25 / Hourly The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. The OMT is responsible for engaging in and owning their professional development through completing the OM Development Program while being supported by their direct supervisor. This will be done in a variety of ways: through structured curriculum completion, on the job practical application and development meetings. The OMT role is hired with the expectations that each individual will be able to independently manage a dental office in 4-6 months, following timely completion of the OM Development Program.
Responsibilities
* Modeling company culture, values, standards and best operational practices based on the We Believe Behavioral Framework; actively learning how to create an environment that promotes PDS culture and values daily
* Assessment, hiring and retention of right fit team members through comprehensive training, supervision, counseling and coaching
* Assess, investigate, and resolve staff and patient issues by analyzing the facts and circumstances to develop timely, effective, logical yet creative solutions
* Execution of the PDS Operational Model with consistency to meet identified office imperatives in partnership with the Owner Dentist
* Driving year over year revenue and profit growth
* Management of expenses to achieve monthly goals and budget
* Show proficiency and adherence to cash management and accounting protocols
* How to be the catalyst in team development of the Perfect Patient Experience
* How to deliver effective leadership, coaching and mentoring with team members in an effort to identify and implement opportunities for improvement
* Importance of keeping commitments and open communications with direct supervisors that develops trust-based relationships and bringing forth issues and concerns openly and early
* Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
* Gains proficiency and understands the tools and resources available with regards to People related functions, such as assessment, hiring, retention, performance evaluation, separation processes and compensation guidance and execution
* Ensure Compliance with Company policies, as well as State, Federal and other regulatory bodies
* Report weekly to Regional Manager detailing accomplishments, areas for improvement, clear performance goals, and effectiveness of systems
* By end of development program, show competency in managing a team of both Front Office and Back Office team members, displaying leadership and team development capabilities
* Develop and implement an office success plan; including development of staff, and office protocols to provide for efficient operations during manager absences
* Other duties and responsibilities as assigned by direct supervisor that will result in improved team member development outcomes
Qualifications
* High school diploma or equivalent
* Five or more years of related work experience in operational management
* Operations Manager Trainee must possess and maintain a valid driver's license and automobile insurance. Driver's license must be verified by completing a motor vehicle record check at the time of hire
* Operations Manager Trainees are required to timely travel to multiple offices per day, in some cases several times per day, and must have reliable means of transportation to travel to assigned offices
* In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple offices per day, in some cases several times per day
* Travel may be planned or unplanned and is subject to change without notice
Preferred
* Associate degree, Bachelor's degree
* Five or more years of experience leading a team, mentoring and coaching subordinates
Knowledge/Skills/Abilities
* Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
* Effective Team Builder (Character/Integrity; communicates openly; willingness to confront; motivator/inspirer; educator/trainer, promotes learning; effective assessor of talent; consistent)
* Patient Advocate (flexible and adaptive; empathetic; passionate; ethical
* Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
* Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of staff and clinicians; understands local market drivers and competition
* Influencer (active listener/observer of behavior; builds trust with those requiring coaching; creates a win/win need for change; tailors coaching style to the individual's needs; recognizes and celebrates improvement to sustain change)
* Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and exclusions, reporting systems; business correspondence and business reporting techniques; and business principles of profit & loss statements
* Skills required include use of knowledge of all Microsoft Applications, Epic, 1VU, BOX, and use of standard office equipment
* Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature
* Ability to multitask effectively and work in a fast paced and sometimes ambiguous environment, without compromising quality of work
* Ability to prioritize tasks and projects with limited direction, while understanding and contributing to the success of the organization
* Ability to read, analyze, and interpret common financial reports, and legal documents. Ability to respond to common inquiries from patients, team members, regulatory agencies, vendors, or other members of the business community
* Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure
* Ability to interpret and apply policies and procedures
* Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
* Strong sense of personal responsibility for tasks assigned; ability to work with others & accept direction
* Strong commitment to educational advancement. Flexibility in adapting processes to meet unique needs
* Ability to communicate effectively and present information, both verbally and in writing. Ability to lead a team, prioritize their duties, coach, mentor, train, write effective performance evaluations, conduct feedback and handle tem member relations issues
* Organizational ability by demonstrating a systematic approach in carrying out assignments. Very orderly and excels at cutting through confusion and turning chaos into order
* Demonstrates a strong ability to identify, analyze, and solve problems
* Detail oriented, organized, process focused, problem solver, self-motivated proactive, patient focused
* Ability to create presentations and use outstanding presentation skills
Work Environment
* The work environment characteristics described here are representative of what a team member encounters while performing the essential functions of this job
* This is primarily a sedentary office classification but may require field visits and driving. Temperature conditions are controlled with no direct exposure to hazardous physical substances
* The noise level in the work environment is usually low to moderate. There is occasional exposure to irate team members vendors or patients
* While performing the duties of this job, the team member is regularly required to sit, stand, walk, keyboard, to finger, handle, or feel, reach with hands and arms, see, talk and hear
* The team member will frequently lift and/or carry reports, records and other materials that typically weigh less than 40 pounds. The team member is occasionally required to stoop, kneel, bend, or crouch
* Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, and other standard office equipment
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Upon completion of the Operations Manager training program, this role will be a salaried position.
Compensation Information
$27.75-$38.75 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
Auto-ApplyReceptionist
Pacific Dental Services job in Olney, MD
Now is the time to join Olney Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! $17.50 - $24.50 / Hourly
The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner. The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Responsibilities
* Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
* Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit
* Schedule appointments that result in each healthcare provider having a smooth, productive day
* Interact and communicate with patients and guests in the reception area during their wait time
* Answer telephones in a timely manner and handle all calls with efficiency and thoroughness
* Ensure that all tasks on the front office checklist are completed daily
* Post payments to patient accounts in accordance with Company policies
* Subject Matter Expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit
* Be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patient's arrival and presenting any pertinent patient information to the back-office team
* Confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance
* Ensure all patient messages received from the Contact Center are returned and resolved in a timely manner
* Active participant in daily morning huddles, monthly team meetings and any other meetings as required
* Thorough understanding of business imperatives and how the role directly impacts metrics
* Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
* Becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection
* Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
* Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
* Other duties and responsibilities as assigned
Qualifications
* High School Diploma or general education degree (GED)
Preferred
* Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
* Knowledge of office practices, technology applications and patient insurances
* Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
* Patient Advocate (flexible and adaptive; empathetic; passionate; ethical)
* Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
* Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians; understands local market drivers and competition)
* Influencer (active listener/observer of behavior; creates a win/win need for change)
* Self-motivated, reliable individual capable of working independently as well as part of a team
* Ability to manage tasks and time effectively without compromising the quality of the work
* Excellent interpersonal, oral and written communication skills
* Ability to handle and maintain extreme confidentially with patient records
* Organized, detail-oriented individual able to work in a fast-paced environment
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Compensation Information
$18.00-$25.00 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
Auto-ApplyPart-Time Dental Hygienist
Arlington, VA job
Role: Dental Hygienist
Company: Heartland Dental
Employment Type: Part-Time
Join a patient-focused dental team where you'll provide high-quality hygiene care with full clinical autonomy and strong mentorship support. This role offers continued professional growth while helping patients maintain excellent oral health through preventative care and education.
Responsibilities:
Provide dental hygiene services and patient education
Conduct screenings, chart medical histories, and support treatment planning
Maintain accurate clinical documentation
Utilize digital tools and hygiene technologies as needed
Collaborate with the dental team to deliver exceptional patient care
Qualifications:
Active Dental Hygienist license
Associate's or Bachelor's degree in Dental Hygiene
Strong knowledge of hygiene procedures and patient assessment
CPR certification
TB test completed prior to employment
Preferred (Not Required):
Experience with Velscope, Diagnodent, digital scanners, digital x-rays, and EMR systems
Interest in expanding clinical skills and preventative care expertise
Ability to meet office-specific hygiene needs
Benefits:
Paid Holidays & PTO | Health, Vision, Dental & Life Insurance | Free Virtual Care | Continuing Education Support | Bonus Program | Regional Mentors | Fitness & Wellness Programs | Discounted Scrubs & Perk
Dental Hygienist
Stafford Courthouse, VA job
Role: Dental Hygienist
Company: Heartland Dental
Join a patient-focused dental team where you'll provide high-quality hygiene care with full clinical autonomy and strong mentorship support. This role offers opportunities for continued growth while helping patients maintain excellent oral health through preventative care and education.
Responsibilities:
Provide dental hygiene services and patient education
Conduct screenings, chart medical histories, and support treatment planning
Maintain accurate documentation and promote oral wellness
Utilize digital tools and hygiene technologies as needed
Collaborate with the dental team to ensure exceptional patient care
Qualifications:
Active Dental Hygienist license
Associate's or Bachelor's degree in Dental Hygiene
Strong knowledge of hygiene procedures and patient assessment
CPR certification
TB test completed prior to employment
Preferred (Not Required):
Experience with Velscope, Diagnodent, digital x-rays, scanners, and EMR systems
Interest in growing clinical skills and preventative care techniques
Ability to meet office-specific hygiene needs
Benefits:
Paid Holidays & PTO | Health, Vision, Dental & Life Insurance | Free Virtual Care | Continuing Education Support | Bonus Program | Wellness & Fitness Programs | Regional Mentors | Discounted Scrubs & Perks
Expanded Duties Dental Assistant
Glen Burnie, MD job
Glen Burnie Dental Care is looking for a Dental Assistant to join our team. has a pay range of $22.00-$25.00 per hour, based on experience. Must be available to work the following schedule: Monday: 6:30a-3:30p Tuesday-Thursday: 9:30a-6:30p Friday: 9:30a-3:30p
Why join a Heartland Dental supported office?
If you are a reliable and positive individual looking for career satisfaction and continuing educational opportunities, join our team! A Heartland Dental supported office is seeking a friendly Expanded Duties Dental Assistant to support the clinical treatment care of our patients. As an Expanded Duties Dental Assistant, you will play a large role in the provision of effective and trustworthy dental services. You will sustain patient comfort, soothe upset patients, listen to their needs and educate them on dental procedures. You will also manage clinical supplies, work efficiently to maintain the supported dentist's schedule and adhere to all OSHA and company safety policies.
Benefits:
We understand that you work hard, which is why each supported location provides an excellent compensation and benefits package. Additionally, Heartland Dental's extensive training and continuing education opportunities are unparalleled and exceed industry norms. Each supported location invests heavily in your professional and personal growth and wants to see you succeed. If your career ambitions include leadership and further advancement, our network of supported locations offer many opportunities to help you meet your goals. Heartland Dental's network of supported locations is expected to double in size within the next five to seven years and new opportunities will be created to support that growth.
Additional benefits:
* Medical and prescription drug insurance
* Free dental services for yourself and your dependents minus lab fees
* Vision care support
* Life insurance
* 401(K) retirement plan
* 6 paid holidays off
* Team-focused, uplifting and educational work culture
* Potential for 2 weeks vacation available
As an Expanded Duties Dental Assistant at a Heartland Dental supported office, you will organize and maintain lab equipment, take and develop X-rays and provide comprehensive post-operative dental procedures to patients.
About Glen Burnie Dental Care
Glen Burnie Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve.
* Join a 13 person team that thrives on collaboration, communication and community
* Our practice is located at 920 Cromwell Park Dr in Glen Burnie MD
Additional responsibilities of the Expanded Duties Dental Assistant include:
* Taking and recording medical and dental histories and patient vital signs
* Assisting the dentist in managing dental emergencies
* Improving your clinical skills and acumen through participation in continuing education and training opportunities offered by Heartland Dental
Requirements:
Job Requirement - Expanded Duties Dental Assistant - EDDA - Dental Assistant:
As an Expanded Duties Dental Assistant, you must have a positive and outgoing personality, exceptional interpersonal verbal and written communication skills, excellent patient care skills and strong organizational skills.
Additional requirements for the Expanded Duties Dental Assistant include:
* Superior working knowledge of dental procedures and terminology
* Ability to build rapport with patients
* Good manual dexterity
* Computer proficiency and the ability to learn new programs
* Ability to travel at least once every other month for training, occasionally overnight
* Dental assisting school certificate is a plus
* Previous work experience in a dental practice is a plus
We put our people first at Heartland Dental, and that shows in our generous benefits package.
Company retains the sole discretion to change the duties of the position at any time.
We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
Junior PHP /Drupal Developer
Chantilly, VA job
ADG Tech, is software development company based in Northern VA with some development projects in-house at Chantilly, VA.
We are looking for a junior developer preferably with some experience/knowledge in PHP/Drupal back end.
If interested, kindly forward me a word copy of your most recent resume specifying your knowledge/experience in PHP/Drupal/CMS, MySQL.
You may also link us to some websites you have worked on using those skills… work/code samples from public URL's, github repo, etc.
This is a full time position
Qualifications
Bachelors degree in Computer science, Information Technology OR Related Field.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Healthcare Coordinator
Pacific Dental Services job in Silver Spring, MD
Now is the time to join Dentists of Silver Spring. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! $19.00 - $26.50 / Hourly
The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. Key responsibilities include understanding and utilizing financial options to support case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Dentist's schedules productive. The Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Responsibilities
* Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
* Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient
* Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs
* Executes the HC Handoff in partnership with each clinician on every exam patient
* Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget
* Professionally overcome common patient objections to starting treatment
* Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment
* Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office
* Active participant in daily morning huddles, monthly team meetings and any other meetings as required
* Thorough understanding of business imperatives and how the role directly impacts metrics and results
* Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
* Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care
* Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always
* Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
* Other duties and responsibilities as assigned
Qualifications
* High School Diploma or general education degree (GED)
* Travel might be required between offices
Preferred
* Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
* Knowledge of office practices, technology applications and patient insurances.
* Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results).
* Patient Advocate (flexible and adaptive; empathetic; passionate; ethical).
* Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient).
* Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition).
* Influencer (active listener/observer of behavior; creates a win/win need for change)
* Self-motivated, reliable individual capable of working independently as well as part of a team.
* Ability to multi-task effectively without compromising the quality of the work.
* Excellent interpersonal, oral and written communication skills.
* Ability to handle and maintain extreme confidentially Patient records.
* Organized, detail-oriented individual able to work in a fast-paced environment.
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Compensation Information
$19.00-$26.75 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
Auto-ApplyHygiene Assistant
Dumfries, VA job
Join Neibauer Dental Care - Dumfries-Full-Time Dental Assistant Career Opportunity Supporting Hygiene! Apply Today & Make Patients Smile Every Day! Role Offers: No Nights or Weekends - Enjoy a healthy work-life balance Full Benefits Package - Including health insurance, retirement plans & PTO
Quarterly Bonus Potential - Rewarding hard work & dedication
Dental Assistant Academy Training & CE classes included - We invest in your growth!
Neibauer Dental Care - Dumfries, a Heartland Dental Support Practice and a "Growing Patient-Focused Doctor Office" is looking for an Full-Time Experienced Hygiene Assistant to join our team.
This is the perfect role for someone with little to no dental experience to join a world-class organization that offers unparalleled training. Our on-the-job training will give you extensive hands-on dental experience and perfect your assisting skills with a company that offers ongoing development and future career path opportunities. In this role, you will work side by side our amazing hygiene providers to provide the best possible patient care to our local community.
As a Hygiene Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first. You'll enjoy state-of-the-art technology while being surrounded by camaraderie and support. This is where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care.
About Neibauer Dental Care - Dumfries:
Neibauer Dental Care - Dumfries, is unique to the community and the patients they serve.
* Join a 12 person team that thrives on collaboration, communication and community
* Office is fun, fast-paced, goal and results-oriented, solutions-focused, and transparent with feedback
* Office Location: 3950 Fettler Park Drive, Dumfries, VA 22025
* Expected Full-Time Work Hours: Tuesday: 6:30am-1:00pm, Wednesday: 12:30pm-7:00pm, Thursday: 6:30am-1:00pm, Friday, 6:30am-6:00pm & Alternate Saturdays: 7:30am-1:00pm (Hours to Subject to Change)
Fun Facts About Office:
* Celebrate Successes & Goal Achievements
* Celebrate Birthday's & Anniversaries
* Have Team Outings
* Involved in the Community
Why Heartland Dental?
Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Hygiene Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first.
Heartland Dental was recently recognized by Newsweek for two awards: America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.
What You'll Gain:
* Career Stability & Growth: Join a secure company with over 25 years of industry-leading experienced an unlimited opportunities for advance.
* Comprehensive Benefits: Health, Dental & Vision Insurance, College Savings & Retirement Savings Plans, 6 paid holidays, and paid time off (PTO).
* Trainining & Development: Front-loaded education and training to help you grow and reach your full potential from day one; Heartland Dental University & CE Classes
* Flexible Pay Access: Enjoy the convenience of on-demand Daily Pay to access your earnings when you need them.
* Bonus Potential: Employee Referral & Quarterly Bonus
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
More about the role:
* Greet and welcome patients from the start of their dental journey, as well as sustain patient comfort and provide appropriate education throughout treatment
* Conduct a thorough review of the patient's health history in order to provide quality care
* Take and process x-rays and other diagnostic assessments (iTero 3D scanner, digital photography, etc.)
* Provide superior chairside assistance (i.e., four-handed dentistry) to supported dentists during a wide variety of procedures in accordance with the state dental practice act
* Utilize Dentrix for patient scheduling and record keeping
* Prepare treatment room with strict adherence to safety protocols and following OSHA & CDC recommendations
* Manage supply and inventory levels, as well as place and expedite orders as needed
* Partner with the providers and team to implement Heartland Dental systems and maximize office workflow
Minimum Qualifications:
Education & Certifications:
* High School Diploma/GED
* VA-X-Ray Certification (State Issued Dental Assistant Permit & X-Ray Credentials)
* Dentrix or other dental software experience
Compliance & Confidentiality:
* The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Dental Knowledge, Software & Experience:
* Working knowledge of dental procedures and terminology
* Microsoft Office Suite experience
Business & Professional Skills:
* Experience working in a fast-paced and customer-centric environment
* Strong communication, organization, and multitasking abilities
* Adaptable to changing workflows and team dynamics
* Detail-oriented with a proactive approach to problem-solving
* Excellent communication, organizational, and multi-tasking skills
Team & Culture Fit:
* Collabroative team player who thrives in supportive, family-like environments
* Dedicated, dependable with a positive attitude and sefvice-oriented mindset
Preferred Experience:
* Dentrix or other dental software experience
Physical Requirements:
* Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
* Prolonged periods sitting and standing
* Must be able to lift and carry up to 45 pounds at times
* Availability to attend virtual training sessions (or in-person) periodically throughout the year
Who is Heartland Dental?
As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 3,000 supported doctors in 39 states and District of Columbia in over 1,850 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.
At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
Endodontist
Herndon, VA job
In this role, you will have complete autonomy to provide the highest standard of care to your patients, with the freedom to make clinical decisions that best meet their needs. You will be part of a supportive network of dental professionals that continually brings referrals to our specialists. You'll also enjoy a production based compensation plan, monthly patient referrals, a customized work schedule, and a robust fully funded CE program.
Visa sponsorship opportunity available.
We welcome veterans!
Schedule (days/hours)
2-3 Days per month
Responsibilities
* Perform endodontic treatments including root canals, endodontic surgery, and other related procedures.
* Diagnose and treat dental injuries, diseases, and conditions.
* Develop personalized treatment plans to meet each patient's needs.
* Collaborate with general dentists and other specialists to ensure comprehensive patient care.
* Educate patients on maintaining optimal oral health and preventative measures.
Qualifications
* Doctorate of Dental Surgery (DDS) or Doctorate of Dental Medicine (DMD)
* Endodontic Specialty Certificate
* Active DEA License (or in process)
Compensation
$1,800 - $2,000 per day
About Us
Benefits are determined by employment status/hours worked and include malpractice insurance, time off options, health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. You'll also enjoy complimentary CEs and access to other internal training opportunities to support your growth.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
Veteran Careers: If you are active duty and seeking off-duty employment or a separated/retired military specialist looking to join a new team, we welcome a conversation. Thank you for your service.
Auto-ApplyPediatric Dental Practice Manager
Glen Burnie, MD job
Main Street Children's Dentistry and Orthodontics of Glen Burnie is looking for a Dental Practice Manager in Glen Burnie, Maryland 21061 , to assist our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment.
Position Overview:
As a Dental PracticeManager you will oversee daily operations, ensuring seamless employee and patient relations while driving operational efficiency. The role is responsible for managing office profit and loss, including scheduling, staff productivity, collections, receivables, and expense management. Additionally, you will support business growth through sales, marketing, and promotional initiatives. The ideal candidate will lead office personnel, streamline workflows, and oversees essential administrative functions such as financial reporting, payroll, and banking to maintain a well-organized and high-performing practice.
What we offer:
Competitive hourly pay min$-max $60,000- $80,000
Flexible scheduling options
Sign on Bonus (If applicable)
Health, dental, and vision insurance (individual and family coverage)
Life insurance and disability benefits
401(k) plan
Support for continuing education and professional development
Team-oriented work environment with access to modern dental technology
How to Apply:
If you are a excellent Dental Office Manager looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.
Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!
Responsibilities
Oversee daily operations to ensure office efficiency, compliance, and a high standard of patient care.
Supervise and support patient coordinators, dental assistants, hygienists, and treatment coordinators to maintain smooth workflows.
Manage scheduling, staffing, and front-office operations to optimize productivity and patient experience.
Support dentists and staff with treatment planning, billing, and insurance processes while ensuring accurate financial transactions.
Monitor office finances, including expense management, invoice submission, collections, and receivables, to maintain profitability.
Maintain office inventory by overseeing supplies, equipment, and facility cleanliness for an organized and professional environment.
Lead hiring, training, and staff development while addressing patient and employee concerns professionally to foster a positive workplace culture.
Qualifications
Qualifications:
2+ years of management experience within dental setting.
Experience working in a dental or medical office is required.
Experience in insurance processes and billing is a must.
Strong organizational and leadership skills to work independently in fast paced environment.
Proficiency in Microsoft Office Suite and practice management software.
Strong attention to detail, compliance, and confidentiality in handling patient records and office operations.
Legal Disclaimer:
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.
The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.
Auto-ApplyDental Office Manager
Severn, MD job
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full - Time
Salary: $55000 - $60000 /year + monthly and quarterly incentive earnings
At Aspen Dental, we put You First. We offer:
* A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
* Career development and growth opportunities to support you at every stage of your career
* A fun and supportive culture that encourages collaboration and innovation
* Free Continuous Learning through TAG U
How You'll Make a Difference:
As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.
* Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
* Hire, develop, manage and retain the office staff
* Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
* Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
* Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
* Additional tasks as required
Preferred Qualifications
* Minimum of one year of managing a team of direct reports
* High school diploma or equivalent; college degree is preferred
* A people centric leader who motivates and inspires others
* Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
* Demonstrate analytical thinking; place a premium on leveraging data
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
* May vary by independently owned and operated Aspen Dental locations.
Limitations apply, please see recruiter for details
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
#newoffice
Auto-ApplyDevOps Engineer
Chantilly, VA job
Duration: Fulltime
Strong background in Linux/Unix Administration
Experience with automation/configuration management using either Chef or an equivalent
Security.
Load balancing / proxying. (Of services, systems, components and processes.)
Authentication services.
Ability to use a wide variety of open source technologies and cloud services (experience with Azure is an added advantage)
Strong experience with SQL, postgres and MySQL databases.
A working understanding of code and script (PHP, Python, Shell, Perl and/or Ruby)
Knowledge of best practices and IT operations in an always-up, always-available service.
Process re-engineering
Comfort with collaboration, open communication and reaching across functional borders.
CI/CIT/CD -- continuous integration, continuous integration testing, and continuous deployment.
Should be experienced and extremely knowledgeable of the overall installation of software tools in a dev Ops Environment.
This person would be responsible for recommending and implementing the products, establishing processes and interfacing with the agile development teams.
To support the Architecture Design Service contract with a CI/CD environment the key skills required would be : Chef, ci/cd pipeline, jenkins, nexus, jira, git and agile.
Thank You
Sujata Dangol
ADG Tech Consulting (MBE,SDB, 8(a) Certified, CMMI Level 3)
4511 Singer Court,#210
Chantilly, VA 20151
************ Ext. 303
************ (Fax)
Additional Information
All your information will be kept confidential according to EEO guidelines.
Dental Front Office Assistant
Chantilly, VA job
Gum Springs Dental Care is looking for an experienced Dental Front Office Assistant- Business Assistant to join our team! The ideal candidate will have 1+ years of experience in a dental setting with knowledge of insurance claims. Must be available to work the following schedule:
Monday and Thursday: 7:30a-5:00p
Tuesday: 6:40a-4:00p
Wednesday: 10a-7p
Friday: 7a-3p
Why Heartland Dental?
Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first.
Supporting our front office as a Business Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.
Heartland Dental was recently recognized by Newsweek for two awards: America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.
More about the role
* Greet and welcome patients as they enter the office to create a great first impression of our team
* Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
* Utilize Dentrix for patient scheduling and records
* Schedule and confirm appointments for multiple providers in the office
* File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
* Post insurance and patient payments and process accounts receivables
* Review treatment plan fees and payment options with patients
* Partner with the providers and team to implement Heartland Dental systems to optimize office potential
What You'll Gain
* Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
* Front loaded education and training, providing you the opportunity to develop to your full potential
* Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
* Access to on-demand Daily Pay
About Gum Springs Dental Care
Gum Springs Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve.
* Join an energetic 9 person team that thrives on collaboration, communication, and community
* The practice is located at 25739 Branch Rail Dr. in Chantilly, VA
Minimum Qualifications
* 6+ months of experience working in a dental setting
* Experience working in a fast-paced and customer-centric environment
* Excellent communication and organizational skills
* The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Preferred Experience
* 1+ years of experience in a dental setting
* 1+ years of experience with insurance billing and accounts receivable
* Dentrix or other dental software experience
Physical Requirements:
* Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
* Prolonged periods sitting at a desk and working on a computer
* Must be able to lift up to 15 pounds at times
* Availability to attend virtual training sessions (or in-person) periodically throughout the year
* As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.
Who is Heartland Dental?
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
General Dentist
Stafford Courthouse, VA job
At Bright Now! Dental, supported by Smile Brands, you'll join a community of collaborative providers who are invested in growing their skills, building strong patient relationships, and creating a culture where everyone smiles. We combine the best of private practice feel with the support of a broader network - giving you the autonomy to lead your patient care.
Office and community details:
4 Star Google Rating! Enjoy an established patient base
Multi-Dentist practice with a talented staff in place to support you in practicing at your best..
The perfect mix of suburban charm and city access-top-rated schools; rich history and cultural landmarks; abundant outdoor recreation like Widewater State Park and Crow's Nest Preserve; and easy access to D.C., Richmond, and major airports. A vibrant, growing community with something for everyone.
Why you'll love it here:
* Practice at the top of your license with clinical autonomy and support.
* Expand your skills every week with complimentary CE in implants, endo, clear aligners, and more.
* Join a true clinical community with quarterly clinical discussions and readily accessible clinical colleagues and mentors.
* Lead a strong team and build a culture of empowerment in your practice with systems that reduce chaos.
* Enjoy real support - not red tape - from operations, training, talent acquisition, marketing, and compliance experts.
Learn More: ****************************
Schedule (days/hours)
Mon 8-5, Tue 7-3, Thur 8-5, Fri 8-4 (Wed flexible day 8-5)
Responsibilities
* Lead the day with purpose - kick off each morning with a team huddle to create alignment for the day.
* Practice at the top of your license with clinical autonomy and full support.
* Build patient relationships, conduct thorough exams and communicate treatment plans tailored to individual needs.
* Empower your team - delegate effectively to team members so you can maximize efficiency and focus on dentistry.
* Adhere to ethical and legal standards, following regulatory guidelines and ensuring patient confidentiality.
Qualifications
* DDS or DMD from an accredited school
* Active state dental license, CPR Certification, and DEA License (or in process of obtaining )
* Controlled Substance License (if required by the state)
* Legally authorized to work in the US. Sponsorship available for qualified candidates.
Compensation
Earn over $200,000
About Us
Benefits are determined by employment status/hours worked and include malpractice insurance, time off options, health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. You'll also enjoy complimentary CEs and access to other internal training opportunities to support your growth.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
Veteran Careers: If you are active duty and seeking off-duty employment or a separated/retired military specialist looking to join a new team, we welcome a conversation. Thank you for your service.
Auto-ApplyAssistant Manager (Non Exempt)
Pacific Dental Services job in Olney, MD
Now is the time to join Olney Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The role of the Assistant Operations Manager is to assist the Operations Manager in achieving the financial performance and revenue growth strategy for their assigned location(s). The Assistant Manager works with their Operations Manager to understand and leverage knowledge of dental services in their local market and provides support in ensuring the PDS Operational Model aka Perfect Patient Experience (PPE) is executed to gain Patients for Life (PFL). The Assistant Manager, in the absence of the Operations Manager, provides leadership and guidance to achieve individual and team success. This role is a supervisor to front office team members. The Assistant Manager supports and drives PDS's mission and culture for their assigned location(s).
Responsibilities
* Models company culture, values, standards and best operational practices based on the We Believe Behavioral Framework
* Acts as manager of supported practice in Operations Manager's absence
* Plans and prepares work schedules and assigns team members to specific duties
* Work with team members to help develop successful patient communication skills and facilitate learning
* Creates team focus on the execution of the Owner Dentists Clinical Culture to support the PPE
* Assisting in driving year over year revenue and profit growth
* Ensure adherence to cash management and accounting protocols
* Provides feedback regarding specific tactics that change financial and patient outcomes such that the rest of the organization can benefit
* Ensure office is following PDS standards in respect to facility cleanliness and maintenance
* Lead and participate in daily huddles and all other meetings as required
* Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
* Subject Matter Expert in executing PDS' processes, systems and tools, while actively contributing to their improvement
* Catalyst for the Perfect Patient Experience and HC Handoff are executed to gain Patients for Life
* Supports Clinicians education and referrals regarding the Mouth-Body Connection
* Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
* Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
* Other duties and responsibilities as assigned
Qualifications
* High School Diploma or general education degree (GED)
Preferred
* Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
* Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
* Effective Team Builder (Character/Integrity; communicates openly; willingness to confront; motivator/inspirer; educator/trainer, promotes learning; effective assessor of talent; consistent)
* Patient Advocate (flexible and adaptive; empathetic; passionate; ethical)
* Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
* Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians; understands local market drivers and competition)
* Influencer (active listener/observer of behavior; builds trust with those requiring coaching; creates a win/win need for change; tailors coaching style to the individual's needs; recognizes and celebrates improvement to sustain change)
* Self-motivated, reliable individual capable of working independently as well as part of a team
* Ability to multi-task effectively without compromising the quality of the work
* Excellent interpersonal, oral and written communication skills
* Ability to handle and maintain extreme confidentially team member records, Patient records, and compensation information, etc.
* Organized, detail-oriented individual able to work in a fast-paced environment
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
Auto-ApplyPatient Coordinator
Glen Burnie, MD job
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full Time
Salary: $17 - $18 / hour
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuous Learning through TAG U
How You'll Make a Difference
As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
Balance nightly deposits and credit card processing
Additional tasks as assigned by the Manager
Preferred Qualifications
High school diploma or equivalent
Strong communication and interpersonal skills with an ethical mindset
High regard for time management
Organized and detail oriented
Must be age 18 or older
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Auto-ApplyDenture Lab Technician - Digital Trainee
Severn, MD job
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and cutting-edge technology will help you thrive in your career. When you join our team as an Entry-level Denture Lab Technician - Digital, you can give back to communities and positively affect patients' lives.
Job Type: Full-Time
Salary: $20 - $25 / hour
At Aspen Dental, we put You First. We offer:
* State-of-the-art paid training program and cutting-edge digital denture technology
* Paid time off and holidays
* Health, Dental, Vision, and 401(k) savings plan
* Career development and growth opportunities to support you at every stage of your career
* A fun and supportive culture that encourages collaboration and innovation
How You'll Make a Difference
As an Entry-level Denture Lab Technician - Digital, you will have a great career and so much more. We will take you through our training program to learn digital denture production. You will have the ability to showcase your technology and artistic skills to create better smiles and improve lives within your community. You will have access to industry-leading equipment, instruments, thought leaders, and certified trainers.
* Collaborate with dentists to ensure optimum patient satisfaction
* Print and fabricate dentures
* Complete prosthetic repairs, relines, and re-bases
* Assist with the preparation of laboratory supply orders
* Work collaboratively with other members of the dental team to provide exceptional patient care
Qualifications:
* Computer and technical aptitude skills are a necessity - ability to navigate a digital world
* Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
* Good hand-eye coordination and manual dexterity
* Ability to pay attention to details
* The ability to pass a hands-on skill assessment/bench test
* Commitment to ongoing learning and professional development
* Experience working in a dental office a plus
* Willingness to travel for a 15+ week training period
* Ability to relocate is strongly preferred
TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
#newoffice
Auto-ApplyHealthcare Coordinator
Pacific Dental Services job in Gaithersburg, MD
Now is the time to join Gaithersburg Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! $19.00-$26.75 Hourly.
The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. Key responsibilities include understanding and utilizing financial options to support case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Dentist's schedules productive. The Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Responsibilities
* Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
* Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient
* Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs
* Executes the HC Handoff in partnership with each clinician on every exam patient
* Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget
* Professionally overcome common patient objections to starting treatment
* Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment
* Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office
* Active participant in daily morning huddles, monthly team meetings and any other meetings as required
* Thorough understanding of business imperatives and how the role directly impacts metrics and results
* Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
* Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care
* Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always
* Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
* Other duties and responsibilities as assigned
Qualifications
* High School Diploma or general education degree (GED)
* Travel might be required between offices
Preferred
* Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
* Knowledge of office practices, technology applications and patient insurances.
* Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results).
* Patient Advocate (flexible and adaptive; empathetic; passionate; ethical).
* Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient).
* Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition).
* Influencer (active listener/observer of behavior; creates a win/win need for change)
* Self-motivated, reliable individual capable of working independently as well as part of a team.
* Ability to multi-task effectively without compromising the quality of the work.
* Excellent interpersonal, oral and written communication skills.
* Ability to handle and maintain extreme confidentially Patient records.
* Organized, detail-oriented individual able to work in a fast-paced environment.
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Compensation Information
$19.00-$26.75 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
Auto-ApplyPCC - General Offices
Odenton, MD job
The Patient Care Coordinator (PCC) at Mid-Atlantic Dental Partners serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during each visit to our offices.
Responsibilities
Essential Functions:
Set and achieve personal sales goals while supporting the goals of the team.
Greet patients in a timely, professional, and engaging manner.
Introduce new patients to the office and staff.
Provide patient consultations and communicate information about recommended treatments.
Discuss cost of service, insurance coverage, and payment options with patients
Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments.
Nurture the patient relationship to encourage patient retention.
Work as a team player to ensure each customer receives the best service possible.
Supports strategic local marketing initiatives that help drive brand awareness and new patient growth.
Qualifications
Qualifications:
Minimum of high school diploma or equivalent required.
Customer service focused.
Excellent time management and organizational skills.
Preferred dental office experience.
Preferred experience with dental insurance.
Preferred experience with Denticon/Dentrix.
Skills and Abilities:
Two (2) years of sales, customer service or related work experience.
Bilingual Spanish-English skills preferred.
Ability to handle patient concerns and prioritize multiple tasks in a fast-paced environment positively and proactively.
Ability to quickly learn new procedures and processes.
Excellent communication and interpersonal skills
High level of ownership, accountability, and initiative
Friendly, outgoing, and motivated personality
Work Environment and Conditions:
Travel as needed for training and to perform job functions.
Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens.
Potential of prolonged sitting and standing
Auto-ApplyOperations Manager Trainee
Pacific Dental Services job in Silver Spring, MD
Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! $30.50 - $42.25 / Hourly The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. The OMT is responsible for engaging in and owning their professional development through completing the OM Development Program while being supported by their direct supervisor. This will be done in a variety of ways: through structured curriculum completion, on the job practical application and development meetings. The OMT role is hired with the expectations that each individual will be able to independently manage a dental office in 4-6 months, following timely completion of the OM Development Program.
Responsibilities
* Modeling company culture, values, standards and best operational practices based on the We Believe Behavioral Framework; actively learning how to create an environment that promotes PDS culture and values daily
* Assessment, hiring and retention of right fit team members through comprehensive training, supervision, counseling and coaching
* Assess, investigate, and resolve staff and patient issues by analyzing the facts and circumstances to develop timely, effective, logical yet creative solutions
* Execution of the PDS Operational Model with consistency to meet identified office imperatives in partnership with the Owner Dentist
* Driving year over year revenue and profit growth
* Management of expenses to achieve monthly goals and budget
* Show proficiency and adherence to cash management and accounting protocols
* How to be the catalyst in team development of the Perfect Patient Experience
* How to deliver effective leadership, coaching and mentoring with team members in an effort to identify and implement opportunities for improvement
* Importance of keeping commitments and open communications with direct supervisors that develops trust-based relationships and bringing forth issues and concerns openly and early
* Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
* Gains proficiency and understands the tools and resources available with regards to People related functions, such as assessment, hiring, retention, performance evaluation, separation processes and compensation guidance and execution
* Ensure Compliance with Company policies, as well as State, Federal and other regulatory bodies
* Report weekly to Regional Manager detailing accomplishments, areas for improvement, clear performance goals, and effectiveness of systems
* By end of development program, show competency in managing a team of both Front Office and Back Office team members, displaying leadership and team development capabilities
* Develop and implement an office success plan; including development of staff, and office protocols to provide for efficient operations during manager absences
* Other duties and responsibilities as assigned by direct supervisor that will result in improved team member development outcomes
Qualifications
* High school diploma or equivalent
* Five or more years of related work experience in operational management
* Operations Manager Trainee must possess and maintain a valid driver's license and automobile insurance. Driver's license must be verified by completing a motor vehicle record check at the time of hire
* Operations Manager Trainees are required to timely travel to multiple offices per day, in some cases several times per day, and must have reliable means of transportation to travel to assigned offices
* In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple offices per day, in some cases several times per day
* Travel may be planned or unplanned and is subject to change without notice
Preferred
* Associate degree, Bachelor's degree
* Five or more years of experience leading a team, mentoring and coaching subordinates
Knowledge/Skills/Abilities
* Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
* Effective Team Builder (Character/Integrity; communicates openly; willingness to confront; motivator/inspirer; educator/trainer, promotes learning; effective assessor of talent; consistent)
* Patient Advocate (flexible and adaptive; empathetic; passionate; ethical
* Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
* Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of staff and clinicians; understands local market drivers and competition
* Influencer (active listener/observer of behavior; builds trust with those requiring coaching; creates a win/win need for change; tailors coaching style to the individual's needs; recognizes and celebrates improvement to sustain change)
* Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and exclusions, reporting systems; business correspondence and business reporting techniques; and business principles of profit & loss statements
* Skills required include use of knowledge of all Microsoft Applications, Epic, 1VU, BOX, and use of standard office equipment
* Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature
* Ability to multitask effectively and work in a fast paced and sometimes ambiguous environment, without compromising quality of work
* Ability to prioritize tasks and projects with limited direction, while understanding and contributing to the success of the organization
* Ability to read, analyze, and interpret common financial reports, and legal documents. Ability to respond to common inquiries from patients, team members, regulatory agencies, vendors, or other members of the business community
* Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure
* Ability to interpret and apply policies and procedures
* Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
* Strong sense of personal responsibility for tasks assigned; ability to work with others & accept direction
* Strong commitment to educational advancement. Flexibility in adapting processes to meet unique needs
* Ability to communicate effectively and present information, both verbally and in writing. Ability to lead a team, prioritize their duties, coach, mentor, train, write effective performance evaluations, conduct feedback and handle tem member relations issues
* Organizational ability by demonstrating a systematic approach in carrying out assignments. Very orderly and excels at cutting through confusion and turning chaos into order
* Demonstrates a strong ability to identify, analyze, and solve problems
* Detail oriented, organized, process focused, problem solver, self-motivated proactive, patient focused
* Ability to create presentations and use outstanding presentation skills
Work Environment
* The work environment characteristics described here are representative of what a team member encounters while performing the essential functions of this job
* This is primarily a sedentary office classification but may require field visits and driving. Temperature conditions are controlled with no direct exposure to hazardous physical substances
* The noise level in the work environment is usually low to moderate. There is occasional exposure to irate team members vendors or patients
* While performing the duties of this job, the team member is regularly required to sit, stand, walk, keyboard, to finger, handle, or feel, reach with hands and arms, see, talk and hear
* The team member will frequently lift and/or carry reports, records and other materials that typically weigh less than 40 pounds. The team member is occasionally required to stoop, kneel, bend, or crouch
* Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, and other standard office equipment
Benefits
* Medical, dental, and vision insurance
* Paid time off
* Tuition Reimbursement
* 401K
* Paid time to volunteer in your local community
Upon completion of the Operations Manager training program, this role will be a salaried position.
Compensation Information
$29.25-$39.25 / Hourly
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
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