Parking Management jobs in Nashville, TN - 22 jobs

The Leadership Recruiter is responsible for managing the full-cycle recruitment process for senior-level and leadership positions across the organization. This role partners closely with executive leadership and operations teams to identify talent needs, develop strategic sourcing plans, and attract high-quality candidates. The Leadership Recruiter is responsible for screening, interviewing, and guiding candidates through the hiring process while ensuring a positive candidate experience. This position also supports the development of recruitment strategies, employer branding, and ongoing talent pipeline growth to meet the evolving leadership needs of the company. Primary Objective:The primary objective of this role is to source and attract salaried operational and executive leaders to fill key leadership roles within the organization. This role will include in-depth networking, sourcing, and strategizing to vet candidates with the right skill set, experience, and culture fit. Duties and ResponsibilitiesCandidate Sourcing and Recruitment:Proactively identify, source, and vet leadership-level candidates using a variety of tools and platforms. Organize and manage the full recruitment process, including candidate screenings, interviews, and coordinating on-site visits for prospective leaders. Salaried Hiring Support:Manage and track all salaried job openings, working directly with hiring managers to ensure positions are filled efficiently with qualified candidates while maintaining a positive candidate experience. Policy Development and Implementation:Assist in developing, recommending, and executing personnel policies and procedures to support effective and compliant hiring practices and overall HR operations. Exempt-Level Recruitment:Lead recruitment efforts for exempt roles, from creating and placing job advertisements to collaborating with managers on candidate screening, interviewing, and conducting thorough background and reference checks before extending offers. Recordkeeping and Reporting:Maintain accurate department records and reports, participate in administrative meetings, and provide updates on recruitment progress, challenges, and successes to PMC leadership. Process Evaluation and Improvement:Regularly assess recruitment and departmental performance, making recommendations to enhance efficiency, effectiveness, and the overall candidate and hiring manager experience. Compliance Oversight:Ensure all recruitment and hiring processes are in full compliance with federal, state, and local employment laws, reducing risk and maintaining company standards. Collaboration with Operations and HR Leadership:Partner with operations managers and HR leaders to define performance expectations, align recruitment with business goals, and ensure leadership hires support organizational growth and success. Company Initiatives and Support:Direct and support the rollout of companywide initiatives, ensuring new leadership hires are aligned with PMC's culture, standards, and strategic objectives. Additional Responsibilities: Other tasks may be assigned as needed to support the company's overall operational and financial objectives, with the expectation that the management remains flexible and responsive to evolving business needs. Attend required staff meetings and complete assigned training modules in a timely manner. Including but not limited to the ability to work flexible hours when needed, particularly during financial close periods and occasional travel for financial reviews, audits, or corporate meetings. May be required. Knowledge, Skills, and Abilities:Competency/Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Strong Analytical and Problem-Solving Abilities:The candidate must have the capability to dissect complex data and situations, particularly related to revenue and payroll. This includes pinpointing and rectifying discrepancies in revenue reporting, unraveling the root causes of operational inefficiencies, and creating effective solutions to boost performance. Education/Experience:Minimum 2 years of recruitment in hospitality industry, including experience in guest and/or customer service (Parking and/or Hospitality industry preferred) OR bachelor's degree in business administration / human resources or a related discipline. Proficient with Microsoft Office (Outlook, PowerPoint, Word, and Excel) This position is Nashville, TN based. Certificates and Licenses:A valid driver's license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position. Work Environment:The work environment for this role includes both indoor and outdoor settings, requiring collaboration with teams, vendors, and clients on-site and in corporate environments. Associates may frequently use computers, communicate via phone, and perform duties in or around corporate office settings. Physical Demands:Requirements may include extended periods of sitting, standing, walking, and the ability to lift moderate weights when necessary. Specific vision abilities-close, distance, peripheral, depth perception, and focus adjustments-may be required to ensure on-site awareness and safety. Cell Phone Use:Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy. Pay Transparency:PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Additional Compensation and BenefitsHealth Benefits - Medical, vision and dental insurance - Upon eligibility 401K - Upon eligibility Supplemental Insurance - Life insurance and critical illness Bonus opportunities Internal leadership development program Paid time off Paid training Tuition assistance through Bellevue University - Up to $5,250 per year Nationwide discounts through Perks at WorkMilitary friendly employer Employee at Will:Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies. Fair Labor Standards Act (FLSA):This position is classified as exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role are not eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location. PMC is compliant with all state workman's compensation laws. Employee Leave:PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) Statement:Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA and Equal Employment Opportunity (EEO) Compliance:Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. Job Title: Leadership RecruiterDepartment: Corporate - Human ResourcesReports directly to: Director of Talent Acquisition Schedule: Full TimeStatus: ExemptCompensation: Salary

Job Title: Bell Attendant Department: Valet Parking Operations Reports directly to: Account Manager Schedule: Full-time / Part-time Status: Non-Exempt Compensation: Up to $14.00 Plus Tips (Rates can vary by market / Tips based on service performance and customer interactions) Position Summary: The Bell Attendant is responsible for creating a positive first and last impression by assisting guests with luggage, providing directions, and ensuring smooth arrivals and departures. This role requires excellent customer service skills, attention to detail, and a professional, welcoming demeanor. The Bell Attendant also supports front desk operations, coordinates with valet services, and responds to guest requests, contributing to an exceptional overall hospitality experience. Primary Objective: To provide outstanding guest service by ensuring smooth luggage handling, assisting with transportation needs, and offering a warm and professional first impression. The Bell Attendant is committed to enhancing the guest experience by being attentive, proactive, and knowledgeable about the hotel and local area while upholding the highest service standards. Essential Duties and Responsibilities: Guest Assistance and Luggage Handling: The Bell Attendant assists guests with luggage handling and provides support during check-in and check-out to ensure a smooth, welcoming experience. They greet guests, manage luggage transfers, explain hotel amenities, coordinate departures, and help arrange transportation, all while maintaining professionalism and attentiveness to enhance guest satisfaction. Transportation Assistance: The Bell Attendant enhances the guest experience by arranging transportation, offering local recommendations, and coordinating with staff to fulfill guest requests, ensuring smooth travel and exceptional service throughout their stay. Guest Requests and Concierge Support: The Bell Attendant supports guest satisfaction by promptly handling requests, providing Attendant recommendations, and assisting with deliveries, all while maintaining a professional and welcoming presence to create a positive and memorable guest experience. Lobby and Entry Maintenance: The Bell Attendant ensures a positive first impression by keeping the lobby and bell stand clean, organized, and welcoming while maintaining luggage carts and equipment to support a smooth and professional guest experience. Safety and Security Compliance: The Bell Attendant upholds safety and security by following proper procedures for handling guest belongings, assisting during emergencies, and monitoring the lobby and entrance to maintain a safe, orderly, and welcoming environment. Additional Responsibilities: Support evolving business needs by completing other tasks as assigned, attending required meetings and training, and maintaining schedule flexibility. Qualifications Knowledge, Skills, and Abilities: Competency/Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and Experience: A high school diploma or GED is required, experience in parking, hospitality, or a similar customer service field is beneficial. Certificates and Licenses: A valid driver's license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position. Hospitality, Customer Service, and Communication: Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members. Luggage Handling and Safety: Handle guest luggage safely and efficiently, ensuring belongings are transported with care and discretion. Maintain confidentiality, follow proper storage procedures, and ensure luggage is organized, secure, and easily retrievable. Physical Demands and Work Environment: This role requires stamina to stand, walk, and lift up to 50 lbs. for extended periods, often in varied weather conditions. Team members must maintain a professional appearance and adhere to uniform and grooming standards. Flexibility to work nights, weekends, and holidays is essential to support guest needs and hotel operations. Work takes place in both indoor and outdoor environments, including on-site parking facilities and corporate settings. Team members regularly collaborate with colleagues, vendors, and clients, use computers, communicate by phone, and operate in environments that may be noisy and include moving vehicles and exposure to the elements. Cell Phone Use: Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy. About Parking Management Company (PMC): Parking Management Company (PMC) is a national parking services provider based in Nashville, Tennessee, specializing in hospitality-focused parking solutions. They offer a range of services including valet and self-parking management, shuttle transportation, event parking, and porter/bell services. PMC operates across multiple states and serves a variety of industries such as hotels, resorts, residential communities, healthcare facilities, restaurants, and event venues. Known for their white-glove, customer-first approach, PMC positions itself as an extension of the hospitality experience, providing seamless service to both partners and guests. For more information and to explore our open positions, visit JoinPMC.com and ParkingMgt.com. How to Apply: If this opportunity aligns with your skills and interests, apply today by filling out our mobile-friendly company application. We look forward to hearing from you! Ready to swap the ordinary for the extraordinary in valet parking? Click "Apply Now" and let's start a conversation! We're eager to welcome the next member into our PMC family. Pay Transparency: PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Additional Compensation and Benefits: • Health Benefits - Medical, vision and dental insurance - Upon eligibility • 401K - Upon eligibility • Supplemental Insurance - Life insurance and critical illness • Bonus opportunities • Internal leadership development program • Continuous nationwide growth opportunities. • Paid time off • Paid training • Tuition assistance through Bellevue University - Up to $5,250 per year • Nationwide discounts through Perks at Work • Military friendly employer Employee at Will: Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies. Fair Labor Standards Act (FLSA): This position is classified as non-exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role is eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location. PMC is compliant with all state workman's compensation laws. Employee Leave: PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) Statement: Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA and Equal Employment Opportunity (EEO) Compliance: Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Job Title: Vice President of Business Development / Sales Department: Sales Reports directly to: Chief Revenue Officer Schedule: Full-time Status: Exempt Compensation: DOE The Vice President of Business Development is a senior strategic leader responsible for driving national revenue growth, expanding PMC's market presence, and scaling our three core business verticals: hospitality, commercial parking, and hotel self-parking. This role oversees the full business development lifecycle-including strategic planning, enterprise-level prospecting, client relationship expansion, vertical market growth, and cross-functional alignment. This leader manages a national team of 10+ sales managers and holds them to strict KPI standards, sales activity expectations, and revenue targets to maintain a disciplined, high-performance sales culture. Duties and Responsibilities Strategic Leadership & Sales Planning: Develop and execute PMC's national strategy to grow hospitality, commercial parking, and hotel self-parking verticals. Lead annual planning, forecasting, and market prioritization. Evaluate performance of sales programs and implement improvements. Align sales strategy with organizational goals and market trends. National Business Development & Market Expansion: Lead nationwide new business acquisition. Identify enterprise growth opportunities and secure new partnerships across hospitality brands, commercial real estate groups, and major hotel operators. Identify and secure high-value opportunities. Develop entry strategies for emerging markets. Client Relationship Leadership: Serve as senior executive point of contact for strategic accounts. Conduct executive-level service reviews. Expand partnerships and strengthen retention. Sales Operations, Execution & Performance: Oversee proposals, contract negotiations, and pipeline management. Ensure timely follow-up on contracts and RFPs. Collaborate cross-functionally to support new site launches. Evaluate performance of sales programs and implement vertical-focused improvements to accelerate growth. Enforce KPI standards, sales activity requirements, and CRM accuracy across all sales managers. Leadership, Team Development & Culture: Lead and develop a team of 10+ sales managers with vertical-specific development plans. Build a culture of performance and accountability. Conduct coaching, performance reviews, and succession planning. Ensure KPI standards, sales activity requirements, and territory execution are met consistently. Set clear expectations for sales metrics, revenue targets, and territory execution Travel & Territory Oversight Travel regularly within the assigned region-up to 50%-to support new account launches, client engagement, and business development efforts. Remain available to address regional challenges, ensure successful program implementation, and maintain overall account health and performance. Additional Responsibilities Other tasks may be assigned as needed to support the company's overall operational and financial objectives, with the expectation that the management remains flexible and responsive to evolving business needs. Attend required staff meetings and complete assigned training modules in a timely manner. Including but not limited to the ability to work flexible hours when needed, particularly during financial close periods and occasional travel may be required. Qualifications Knowledge, Skills, and Abilities Deep knowledge of national sales operations, business development strategy, and multi-market growth planning. Strong analytical skills with the ability to assess market conditions and identify profitable expansion opportunities. Advanced negotiation skills for enterprise-level partnerships and contract execution. Leadership ability to coach, manage, and develop 10+ sales managers across multiple territories. Ability to enforce KPI expectations, sales performance standards, and activity metrics with consistency and clarity. Skill in developing forecasting models, sales dashboards, and performance reporting. Strong communication and executive presence, capable of representing PMC at national industry events. Ability to collaborate cross-functionally with operations, finance, marketing, and technology teams. High degree of adaptability, strategic thinking, and solution-oriented decision-making. Proficiency in Microsoft Office Suite and CRM platforms (Salesforce preferred). Requirements and Experience Education & Experience • Bachelor's degree in Business, Marketing, Hospitality, or related field. • 8-10+ years of progressive sales or business development leadership. • Experience managing a national or multi-state sales team. • Proven track record managing 10+ sales managers or a large sales organization. • Experience in hospitality, commercial parking, healthcare systems, or mobility sectors preferred. Other Requirements Must be able to travel up to 50% as needed. A valid in-state driver's license with a clean driving record is required. Candidates must successfully pass PMC's background check and drug screening process. Physical Demands Requirements may include extended periods of sitting, standing, walking, and the ability to lift moderate weights when necessary. Specific vision abilities-close, distance, peripheral, depth perception, and focus adjustments-may be required to ensure on-site awareness and safety. Cell Phone Use Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy. Pay Transparency PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Additional Compensation and Benefits Health Benefits - Medical, vision and dental insurance - Upon eligibility 401K - Upon eligibility Supplemental Insurance - Life insurance and critical illness Bonus opportunities Internal leadership development program Paid time off Paid training Tuition assistance through Bellevue University - Up to $5,250 per year Nationwide discounts through Perks at Work Military friendly employer Employee at Will Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies. Fair Labor Standards Act (FLSA) This position is classified as exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role are not eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location. PMC is compliant with all state workman's compensation laws. Employee Leave PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) Statement Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA and Equal Employment Opportunity (EEO) Compliance Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Job Title: Event Traffic Director, (Non-driving) Department: Valet Operations Reports directly to: Account Manager Schedule: Full Time / Part-Time Status: Non-Exempt Compensation: $18.00 Per Hour Position Summary: The Event Traffic Director (non-driving) is responsible for delivering exceptional customer service by guiding vehicles safely and efficiently at major sports arenas and music venues. Working outdoors in a fast-paced, team-oriented environment, this role ensures smooth guest arrivals and departures while creating a positive and welcoming experience for all attendees. Duties and Responsibilities: Punctuality and Appearance: Arrive on time, dressed in a clean and complete uniform, with proper grooming to maintain a professional image. Keep your work area clean and organized, upholding the company's high standards of professionalism. Vehicle Damage Survey: Properly complete a vehicle damage survey and accurately record the parking location on each claim ticket to ensure accurate documentation of guest vehicles. Vehicle Direction: Efficiently, safely, and effectively direct vehicles to designated parking spots, ensuring a smooth and organized flow of traffic. Timekeeping and Attendance: Follow proper attendance and timekeeping processes, including clocking in and out for shifts and breaks, as well as accurately reporting tips, in compliance with company guidelines. Staff Meetings and Training: Attend all required staff meetings and complete training modules within the designated timeframes to stay informed and up to date on operational standards. Equipment and Supplies: Use and maintain the necessary equipment and supplies needed for your role, ensuring they are in good working condition to perform duties effectively. Work Environment: Foster a work-friendly atmosphere by contributing to a positive team environment, where collaboration and support are prioritized. Guest Communication and Service: Maintain a high level of communication and service with guests and clients, ensuring their needs are met and exceeded with professionalism. Anticipating and Resolving Issues: Proactively anticipate guest needs and resolve any issues or concerns promptly, ensuring a positive experience for all. Safety Practices: Always adhere to personal and vehicle safety precautions, ensuring a safe environment for both guests and staff. Additional Responsibilities: Perform other tasks as needed to support operational and financial goals, while remaining flexible to changing business needs. Attend staff meetings and complete all required training modules on time. Qualifications Knowledge, Skills, and Abilities: Competency/Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Organizational Support and Adaptability: Follow company policies and procedures. Adapt to changing work environments and manage competing demands effectively while handling unexpected situations with flexibility and professionalism. Dependability and Safety: Demonstrates dependability by following instructions, maintaining work schedules, and ensuring timely task completion. They adhere to safety procedures, take appropriate action when needed, and report unsafe conditions, while properly using and maintaining equipment to ensure workplace efficiency and safety. Education/Experience: High school diploma or general education degree (GED); Customer service experience preferred; customer service attitude and a willing, helpful demeanor is mandatory. Certificates and Licenses: A valid driver's license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position. Work Environment: The work environment involves collaboration with teams, vendors, and clients both on-site and in corporate settings. Duties may include frequent computer use, phone communication, and occasional outdoor activities in or around parking facilities. Physical Demands: Requirements may include extended periods of standing, walking, and the ability to lift moderate weights when necessary. Specific vision abilities-close, distance, peripheral, depth perception, and focus adjustments-may be required to ensure on-site awareness and safety. Cell Phone Use: Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy. Pay Transparency: PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Additional Compensation and Benefits Health Benefits - Medical, vision and dental insurance - Upon eligibility 401K - Upon eligibility Supplemental Insurance - Life insurance and critical illness Bonus opportunities Internal leadership development program Paid time off Paid training Tuition assistance through Bellevue University - Up to $5,250 per year Nationwide discounts through Perks at Work Military friendly employer Employee at Will: Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies. Fair Labor Standards Act (FLSA): This position is classified as non-exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role is eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location. PMC is compliant with all state workman's compensation laws. Employee Leave: PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) Statement: Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA and Equal Employment Opportunity (EEO) Compliance: Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

The Valet Attendant delivers exceptional customer service by safely and efficiently parking and retrieving vehicles, ensuring a positive guest experience. As the first and last point of contact, this role creates a welcoming, professional atmosphere while following all safety and operational procedures. Primary ObjectiveThe primary objective of the Valet Attendant is to provide courteous, efficient, and safe valet services while ensuring the security of all vehicles. This includes warmly greeting guests, assisting with vehicle drop-off and retrieval, managing traffic flow, and addressing guest inquiries professionally. Valet Attendants are expected to follow all company policies, operate vehicles with care, and contribute to seamless, high-quality guest experience. Duties and ResponsibilitiesVehicle InspectionsConduct vehicle damage inspections and document parking locations on claim tickets. SafetySafely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures. Follow all safety protocols to maintain personal and vehicle security. ComplianceMaintain compliance with attendance and timekeeping policies, including clocking in/out for shifts and breaks and accurately reporting tips. HousekeepingKeep valet areas clean, organized, and presentable always. Customer Service and Teamwork Handle challenging situations with professionalism, resolve problems promptly, and ensure high-quality service. They balance individual responsibilities while fostering a positive team environment, supporting colleagues, and recognizing team accomplishments. Attendance and ProfessionalismMaintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations. Arrive on time, in full uniform, and properly groomed before clocking in.Additional ResponsibilitiesPerform other tasks as needed to support the company's operational goals, while remaining flexible and responsive to changing business needs. Attend the required staff meetings and complete all assigned training modules on time. Knowledge, Skills, and AbilitiesCompetency/Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education/ExperienceHigh school diploma or general education degree (GED); Customer service experience preferred; customer service attitude and a willing, helpful demeanor is mandatory. Certificates and LicensesA valid driver's license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position. Hospitality, Customer Service and CommunicationProvide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members. Organizational Support and AdaptabilityFollow company policies and procedures. Adapt to changing work environments and manage competing demands effectively while handling unexpected situations with flexibility and professionalism. Dependability and SafetyDemonstrates dependability by following instructions, maintaining work schedules, and ensuring timely task completion. They adhere to safety procedures, take appropriate action when needed, and report unsafe conditions, while properly using and maintaining equipment to ensure workplace efficiency and safety. Physical Demands and Work EnvironmentThis role requires stamina to stand, walk, and lift up to 50 lbs. for extended periods, often in varied weather conditions. Team members must maintain a professional appearance and adhere to uniform and grooming standards. Flexibility to work nights, weekends, and holidays is essential to support guest needs and hotel operations. Work takes place in both indoor and outdoor environments, including on-site parking facilities and corporate settings. Team members regularly collaborate with colleagues, vendors, and clients, use computers, communicate by phone, and operate in environments that may be noisy and include moving vehicles and exposure to the elements. Cell Phone UseEmployee may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy. Pay TransparencyPMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Additional Compensation and Benefits• Health Benefits - Medical, vision and dental insurance - Upon eligibility• 401K - Upon eligibility• Supplemental Insurance - Life insurance and critical illness• Bonus opportunities• Internal leadership development program• Paid time off• Paid training• Tuition assistance through Bellevue University - Up to $5,250 per year• Nationwide discounts through Perks at Work• Military friendly employer Employee at WillEmployment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies. Fair Labor Standards Act (FLSA) This position is classified as non-exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role are is eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location. PMC is compliant with all state workman's compensation laws. Employee LeavePMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) StatementParking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA and Equal Employment Opportunity (EEO) ComplianceParking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. Job Title: Valet Attendant Department: Valet Parking Division Reports directly to: Valet Supervisor / Guest Service Coordinator Schedule: Full-time / Part-time Status: Non-ExemptCompensation: Hourly rate plus tips opportunities (Rates can vary by market / Tips based on service performance and customer interactions)

Job Title: Account Manager Department: Valet Parking Operations Reports to directly: City Manager and / or Area Manager Schedule: Full Time Status: Exempt Compensation: Salary Range $45,000 - $65,000 and Bonus Potential (Rates can vary by market and professional experience) Position Summary: The Account Manager oversees the daily operations of an assigned location, ensuring exceptional service for clients and guests. This role involves managing staff, maintaining strong client relationships, overseeing financial aspects such as revenue and payroll, and performing valet duties when needed. Primary Objective: To lead and manage valet operations by delivering outstanding guest service, optimizing efficiency, and driving financial performance. The Account Manager focuses on staff development, operational excellence, and customer satisfaction, ensuring a safe, professional, and organized valet experience while continuously improving service quality and business growth. Duties and Responsibilities: Client Relationship Management: Serve as the primary contact for each property, ensuring contractual obligations are met while fostering open communication, addressing concerns, and building trust with stakeholders to strengthen partnerships and identify opportunities for service improvements and business growth. Daily Operational Oversight: Manage scheduling, staffing, and quality assurance to ensure smooth daily operations at each location. Conduct regular site visits to identify and resolve issues, maintain equipment, improve processes, and uphold consistent customer service standards. Financial and Administrative Tasks: Monitor site-level revenue, payroll, and expenses to identify trends and irregularities, working with the Regional Director on cost control and accurate record-keeping to keep operations financially on track and within budget. Team Supervision and Training: Recruit, train, and coach hourly associates, set clear performance expectations, and foster a positive work environment by modeling professionalism and enforcing company policies to support employee satisfaction and excellent customer service. Communication and Reporting: Provide regular updates to management through reports on progress, challenges, and account needs, while using personal devices as needed to coordinate promptly during emergencies or urgent situations. Supervisory Responsibilities: Actively involve staff in planning, decision-making, and process improvement while taking full responsibility for team performance. Maintain an open and accessible leadership style, providing regular feedback, supporting skill development, and encouraging professional growth. Seek and apply feedback from both internal and external customers, promote a culture of quality, and continuously work to enhance processes, services, and supervisory skills to drive team success. Additional Responsibilities: Other tasks may be assigned as needed to support the company's overall operational and financial objectives, with the expectation that the management remains flexible and responsive to evolving business needs. Attend required staff meetings and complete assigned training modules in a timely manner. Including but not limited to the ability to work flexible hours when needed, particularly during financial close periods and occasional travel for financial reviews, audits, or corporate meetings. May be required. Qualifications Knowledge, Skills, and Abilities: Competency/Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: A high school diploma or GED is required, with at least three years of supervisory experience in parking, hospitality, or a similar customer service field. Additional training or certifications in leadership or business management is beneficial. Certificates and Licenses: A valid driver's license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position. Work Environment: The work environment for this role includes both indoor and outdoor settings, requiring collaboration with teams, vendors, and clients on-site and in corporate environments. Associates may frequently use computers, communicate via phone, and perform duties in or around parking facilities. Regular exposure to outdoor weather conditions-including extreme heat, cold, humidity, and wet environments-is expected. The location can be noisy, with moving vehicles operated by the public. Physical Demands: Valet responsibilities require extended periods of running, standing and walking, along with the ability to lift and carry moderate weights, such as luggage. This role also demands specific vision abilities-including close, distance, peripheral vision, depth perception, and the ability to adjust focus-to maintain situational awareness and ensure the safety of guests, vehicles, and pedestrians on-site. Hospitality, Customer Service, and Communication: Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members. Advanced Client Management Skills: Build strong relationships by understanding client needs, resolving issues promptly, and anticipating requirements. Coordinate across locations and adjust strategies to ensure client satisfaction and support long-term partnerships. Strong Analytical and Problem-Solving Abilities: Analyze revenue and payroll, identify discrepancies, resolve operational inefficiencies, and develop solutions to improve performance and accuracy. Effective Training and Leadership Skills: Provide hands-on coaching, build strong teams, and ensure consistent operations through knowledge of training methods, operational software, and leadership principles, fostering accountability, clear communication, and employee engagement across multiple sites. Payroll Management: Manage payroll with a focus on scheduling and overtime control, guiding managers to create efficient schedules that optimize labor costs and improve operational efficiency. Excellent Communication and Reporting Skills: Provide regular updates to operations and HR while maintaining clear communication with internal departments and external vendors, ensuring complex information is shared clearly and effectively. Cell Phone Use: Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy. About Parking Management Company (PMC): Parking Management Company (PMC) is a national parking services provider based in Nashville, Tennessee, specializing in hospitality-focused parking solutions. They offer a range of services including valet and self-parking management, shuttle transportation, event parking, and porter/bell services. PMC operates across multiple states and serves a variety of industries such as hotels, resorts, residential communities, healthcare facilities, restaurants, and event venues. Known for their white-glove, customer-first approach, PMC positions itself as an extension of the hospitality experience, providing seamless service to both partners and guests. For more information and to explore our open positions, visit JoinPMC.com and ParkingMgt.com. How to Apply: If this opportunity aligns with your skills and interests, apply today by filling out our mobile-friendly company application. We look forward to hearing from you! Ready to swap the ordinary for the extraordinary in valet parking? Click "Apply Now" and let's start a conversation! We're eager to welcome the next member into our PMC family. Pay Transparency: PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Additional Compensation and Benefits: Health Benefits - Medical, vision and dental insurance - Upon eligibility 401K - Upon eligibility Supplemental Insurance - Life insurance and critical illness Bonus opportunities Internal leadership development program Continuous nationwide growth opportunities. Paid time off Paid training Tuition assistance through Bellevue University - Up to $5,250 per year Nationwide discounts through Perks at Work Military friendly employer Employee at Will: Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies. Fair Labor Standards Act (FLSA): This position is classified as non-exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role is eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location. PMC is compliant with all state workman's compensation laws. Employee Leave: PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) Statement: Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA and Equal Employment Opportunity (EEO) Compliance: Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Job Title: Garage Porter Department: Commercial Parking Operations Reports directly to: Garage Attendant Supervisor Schedule: Part-time Status: Non-Exempt Compensation: $18.00 per hour (rates can vary by market) The Garage Porter is responsible for maintaining cleanliness, safety, and organization in parking facilities. This role ensures the garage and surrounding areas are well-kept, assists with minor maintenance tasks, and provides customer support as needed. The ideal candidate is detail-oriented, proactive, and capable of working independently in various weather conditions. Essential Duties and Responsibilities: Facility Maintenance: Keep parking areas, stairwells, and elevators clean by sweeping, mopping, removing trash, and performing general upkeep. Safety and Security: Demonstrate accountability by following instructions, completing tasks on schedule, and maintaining a safe work environment through proper equipment use, reporting hazards, and following safety procedures. Customer Assistance: Handle difficult or emotional guest situations with professionalism and prompt resolution, ensuring high-quality service and responsiveness to guest needs. Maintain a positive team environment by balancing individual responsibilities, supporting colleagues, and acknowledging team achievements. Equipment and Signage Maintenance: Ensure parking signs, pay stations, and other facility equipment are clean, functional, and properly positioned. Incident Reporting: Document and report any maintenance issues, safety concerns, or suspicious activity to management. Weather Preparedness: Help maintain safe walking and driving conditions by addressing snow, ice, or water accumulation in parking areas. Additional Responsibilities: Perform other tasks as needed to support operational and financial goals, while remaining flexible to changing business needs. Attend staff meetings and complete all required training modules on time. Qualifications Knowledge, Skills, and Abilities: Competency/Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Hospitality, Customer Service and Communication: Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members. Education and Experience: High school diploma or general education degree (GED); Customer service experience preferred; customer service attitude and a willing, helpful demeanor is mandatory. Certificates and Licenses: A valid driver's license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position. Physical Demands: Must have the stamina to stand, walk, and lift up to 50 lbs for extended periods, often in varied weather conditions, while maintaining a professional appearance and following uniform and grooming standards. Flexibility to work nights, weekends, and holidays is required to support guest needs and hotel operations. Work Environment: Work in both indoor and outdoor settings, collaborating with teams, vendors, and clients in on-site and corporate environments. Regularly use computers, communicate by phone, and work around parking facilities with exposure to weather conditions and noisy environments with moving vehicles. Cell Phone Use: Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy. About Parking Management Company (PMC): Parking Management Company (PMC) is a national parking services provider based in Nashville, Tennessee, specializing in hospitality-focused parking solutions. They offer a range of services including valet and self-parking management, shuttle transportation, event parking, and porter/bell services. PMC operates across multiple states and serves a variety of industries such as hotels, resorts, residential communities, healthcare facilities, restaurants, and event venues. Known for their white-glove, customer-first approach, PMC positions itself as an extension of the hospitality experience, providing seamless service to both partners and guests. For more information and to explore our open positions, visit JoinPMC.com and ParkingMgt.com. How to Apply: If this opportunity aligns with your skills and interests, apply today by filling out our mobile-friendly company application. We look forward to hearing from you! Ready to swap the ordinary for the extraordinary in valet parking? Click "Apply Now" and let's start a conversation! We're eager to welcome the next member into our PMC family. Pay Transparency: PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Additional Compensation and Benefits: Health Benefits - Medical, vision and dental insurance - Upon eligibility 401K - Upon eligibility Supplemental Insurance - Life insurance and critical illness Bonus opportunities Internal leadership development program Paid time off Paid training Tuition assistance through Bellevue University - Up to $5,250 per year Nationwide discounts through Perks at Work Military friendly employer Employee at Will: Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies. Fair Labor Standards Act (FLSA): This position is classified as non-exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role is eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location. PMC is compliant with all state workman's compensation laws. Employee Leave: PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) Statement: Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA and Equal Employment Opportunity (EEO) Compliance: Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

The Lot Attendant / Lot Auditor helps ensure a smooth, safe, and organized parking experience for guests. This role includes directing traffic, assisting customers, monitoring the lot, and keeping the area clean and secure. The ideal candidate is friendly, detail-oriented, and comfortable working outdoors in all weather conditions. Primary ObjectiveTo deliver great customer service while maintaining a safe, clean, and efficient parking environment. This includes helping guests, enforcing parking policies, and supporting overall lot operations. Key ResponsibilitiesTicketing & Payments Issue tickets, handle payments accurately, and track money and paperwork responsibly. Reporting & Documentation Complete shift logs, track tickets and revenue, and document parking activity. Administrative Support Label keys, record vehicle details, and maintain organized records of parked cars. Security & Compliance Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy. Lot MaintenanceKeep the parking area and booth clean and presentable; assist with light cleaning or janitorial tasks as needed. Customer Service Help guests with payments and parking questions while maintaining a friendly, helpful attitude. Teamwork & Communication Use radios appropriately, stay in contact with the team, and support a positive work environment. Professionalism & Attendance Arrive on time, follow company policies, and consistently maintain a professional appearance and attitude. Additional Duties Take on other tasks as needed to support operations, including attending training sessions and adapting to scheduling needs. Knowledge, Skills, and AbilitiesQualificationsSuccess in this role requires the ability to perform all essential duties effectively. The company is committed to providing reasonable accommodations for individuals with disabilities in accordance with applicable laws. A high school diploma or GED is required. While previous customer service experience is preferred, a positive, helpful attitude is essential. Licenses & Background RequirementsA valid driver's license and reliable transportation are required. Candidates must maintain a clean motor vehicle record, with no more than three moving violations within the past three years. Successful completion of a background check is required and must be maintained throughout employment. No special certifications are necessary for this role. Physical Demands & Work EnvironmentMust be able to stand, walk, and lift up to 50 pounds for extended periods. Comfortable working indoors and outdoors in various weather conditions. A clean, professional appearance and adherence to uniform and grooming standards are required. Schedule flexibility is essential, as shifts may include nights, weekends, and holidays. Team members often work in active parking environments and must remain alert to their surroundings, including moving vehicles and changing weather conditions. Customer Service & CommunicationDemonstrates excellent communication skills through active listening, clear articulation, and a courteous, professional demeanor. Skilled in managing guest interactions with patience, empathy, and close attention to detail. Works collaboratively with team members, supervisors, and clients to ensure a seamless and positive service experience. Technology UseTeam members may need to use a personal cell phone for work-related communications or to access mobile apps. Reimbursement will follow company policy when applicable. Pay TransparencyPMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Additional Compensation and Benefits Health Benefits - Medical, vision and dental insurance Supplemental Insurance - Life insurance and critical illness Bonus opportunities Internal leadership development program Paid time off Paid training Tuition assistance through Belleview University Nationwide discounts through Perks at Work Military friendly employer OvertimeAll non-exempt positions will receive overtime pay (when applicable). Employee at WillEmployment with PMC is at-will. This means that either the employee or the employer may terminate the employment relationship at any time, for any reason, with or without cause, and with or without notice, subject to applicable laws. Fair Labor Standards Act (FLSA) This is a non-exempt position under the Fair Labor Standards Act (FLSA), and as such, employees in this role are entitled to receive overtime pay for all hours worked over 40 in a workweek at the rate of one and one-half times the regular hourly rate. PMC complies with all applicable federal, state, and local minimum wage and overtime laws, and compensation will be provided in accordance with these standards. Hourly rates will meet or exceed the applicable minimum wage in your work location. PMC is compliant with all state workman's compensation laws. Employee LeavePMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) StatementParking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA and Equal Employment Opportunity (EEO) ComplianceParking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. Job Title: Lot AuditorDepartment: Commercial Parking Division / Hotel Self Parking DivisionDirectly reports to: Commercial Parking Manager / Hotel Self Parking ManagerSchedule: Full Time / Part-TimeStatus: Non-ExemptCompensation: Hourly base rate(Rates can vary by market)

Job Title: Commercial Parking Manager Department: Commercial Parking Operations Directly reports to: Commercial Parking Area Manager Schedule: Full Time Status: Exempt Compensation: Salary (Salary can vary by market and experience) The Commercial Parking Manager oversees the daily operations of one or multiple commercial parking facilities, ensuring efficiency, profitability, and excellent customer service. This role is responsible for staff management, revenue tracking, client relations, and operational compliance. The ideal candidate is a strong leader with experience in parking operations, customer service, and financial oversight. Primary Objective: To ensure the efficient, profitable, and customer-focused operation of commercial parking facilities by overseeing daily management, staff performance, financial accountability, and client satisfaction. The Commercial Parking Manager is responsible for optimizing parking operations, maintaining safety and compliance, and delivering seamless parking experience while driving revenue growth and operational excellence Essential Duties and Responsibilities: Client Relationship Management: Serving as the main point of contact with each property, the Manager fosters open communication, promptly addresses concerns, and ensures that contractual obligations are consistently met. By building trust with hotel stakeholders and proactively seeking feedback, the Manager creates strong, long-term partnerships that support service improvements and additional business opportunities. Daily Operational Oversight: On a day-to-day basis, the Manager handles scheduling, staffing, and quality assurance at each location. Frequent site visits help identify and resolve operational issues-such as equipment malfunctions or process inefficiencies-while maintaining consistent standards of customer service. Financial and Administrative Tasks: Although broad financial planning typically resides with higher-level leadership, the Manager tracks site-level revenue, payroll, and expenses to highlight trends or irregularities. By collaborating with the Regional Director on cost-control measures and accurate record-keeping, the Manager ensures each site remains financially sound and aligned with budget expectations. Team Supervision and Training: The Manager recruits and trains hourly associates, setting clear performance goals and offering ongoing coaching. By modeling professional behavior and upholding company policies, the Manager maintains a supportive environment that promotes both employee satisfaction and strong customer service outcomes. Communication and Reporting: Regular status updates-such as weekly summaries and performance reports-keep the Regional Director informed of progress, challenges, and needs across all accounts. In emergencies or time-sensitive situations, the Manager may use personal devices to coordinate quickly with staff or leadership. Travel and Communication: Due to the geographic scope of the role, travel may be required, focusing on site visits to oversee performance, address challenges, and support new account launches. Ongoing communication is essential, providing consistent updates and performance insights into leadership. In some cases, the Manager may need to use a personal cell phone to manage operational matters effectively. Supervisory Responsibilities: Actively involve staff in planning, decision-making, and process improvement while taking full responsibility for team performance. Maintain an open and accessible leadership style, providing regular feedback, supporting skill development, and encouraging professional growth. Seek and apply feedback from both internal and external customers, promote a culture of quality, and continuously work to enhance processes, services, and supervisory skills to drive team success. Additional Responsibilities: Other tasks may be assigned as needed to support the company's overall operational and financial objectives, with the expectation that the management remains flexible and responsive to evolving business needs. Attend required staff meetings and complete assigned training modules in a timely manner. Including but not limited to the ability to work flexible hours when needed, particularly during financial close periods and occasional travel for financial reviews, audits, or corporate meetings. May be required. Qualifications Knowledge and Critical Skills/Expertise: Competency/Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Certificates and Licenses: A valid driver's license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position. Advanced Client Management Skills: This role demands a high level of expertise in building and maintaining strong client relationships. Success hinges on effectively communicating with stakeholders, understanding their needs, and promptly resolving any issues. The ability to anticipate evolving client requirements, coordinate responses across multiple locations, and adjust strategies as necessary all play an integral part in ensuring client satisfaction and long-term partnerships. Strong Analytical and Problem-Solving Abilities: The candidate must have the capability to dissect complex data and situations, particularly related to revenue and payroll. This includes pinpointing and rectifying discrepancies in revenue reporting, unraveling the root causes of operational inefficiencies, and creating effective solutions to boost performance. Effective Training and Leadership Skills: A successful Manager needs practical knowledge of basic training methods, operational software, and essential leadership principles to guide teams effectively. They must demonstrate hands-on coaching, team building, and adaptability across multiple sites. Ultimately, flexible leadership, accountability, and clear communication ensure consistent operations and engaged employees. Payroll Management: Expertise in managing payroll focused on scheduling and overtime control. The ability to instruct managers in creating efficient schedules and monitoring these for operational efficiency supports the role's aim to optimize labor costs. Technological Proficiency: A solid grasp of relevant technology, particularly in PMC's revenue management and scheduling software, is essential. Collaborating with IT departments and external vendors for the successful rollout of new technologies underlines this requirement. Excellent Communication and Reporting Skills: Regularly reporting to operations and HR, as well as effective communication with various departments and external vendors, is crucial. The ability to communicate complex information in a clear and concise manner is key in this role. Adaptability and Flexibility: The candidate needs to be adaptable to changing environments and flexible in managing various demands, especially in a role that involves frequent travel and the capacity to handle unexpected challenges in project management and revenue operations. Education/Experience: High school diploma or general education degree (GED); 1 year minimum previous supervisory and related customer service/hospitality experience is preferred; management or leadership related training/certifications/business is preferred. Work Environment: The work environment for this role includes both indoor and outdoor settings, requiring collaboration with teams, vendors, and clients on-site and in corporate environments. Associates may frequently use computers, communicate via phone, and perform duties in or around parking facilities. Regular exposure to outdoor weather conditions-including extreme heat, cold, humidity, and wet environments-is expected. The location can be noisy, with moving vehicles operated by the public. Physical Demands: Requirements may include extended periods of standing, walking, and the ability to lift moderate weights when necessary. Specific vision abilities-close, distance, peripheral, depth perception, and focus adjustments-may be required to ensure on-site awareness and safety. Cell Phone Use: Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy. About Parking Management Company (PMC): Parking Management Company (PMC) is a national parking services provider based in Nashville, Tennessee, specializing in hospitality-focused parking solutions. They offer a range of services including valet and self-parking management, shuttle transportation, event parking, and porter/bell services. PMC operates across multiple states and serves a variety of industries such as hotels, resorts, residential communities, healthcare facilities, restaurants, and event venues. Known for their white-glove, customer-first approach, PMC positions itself as an extension of the hospitality experience, providing seamless service to both partners and guests. For more information and to explore our open positions, visit JoinPMC.com and ParkingMgt.com. How to Apply: If this opportunity aligns with your skills and interests, apply today by filling out our mobile-friendly company application. We look forward to hearing from you! Ready to swap the ordinary for the extraordinary in valet parking? Click "Apply Now" and let's start a conversation! We're eager to welcome the next member into our PMC family. Pay Transparency: PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Additional Compensation and Benefits: Health Benefits - Medical, vision and dental insurance - Upon eligibility 401K - Upon eligibility Supplemental Insurance - Life insurance and critical illness Bonus opportunities Internal leadership development program Paid time off Paid training Tuition assistance through Bellevue University - Up to $5,250 per year Nationwide discounts through Perks at Work Military friendly employer Employee at Will: Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies. Fair Labor Standards Act (FLSA): This position is classified as exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role are not eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location. PMC is compliant with all state workman's compensation laws. Employee Leave: PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) Statement: Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA and Equal Employment Opportunity (EEO) Compliance: Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

* Come join the fun while earning $18.00/hour for events* * Hours are based on F&M Bank Arena event schedule* * Looking for a part time second job for some spare money?* * Help customers directing cars where to park at event about 4 days a month* * Schedule as needed for events * Seasonal Part Time* Upcoming events: * 1/30/2026 * 2/6/2026 * 2/20/2026 * 3/31/2026 * 4/28/2026 * 5/22/2026 * 5/23/2026 * 5/24/2026 * 9/20/2026 Benefits of joining the LAZ Parking Family: * Growth Opportunities * Paid training * Free company uniform * Pay Cards The Spirit of the Position: The Event Staff position directs traffic and helps keep the flow of traffic moving on a specific route and/or direction. This position might also require some minimal customer interaction. Attention to detail and ability to handle a high volume of cars is preferred. Hours are based on F&M Bank Arena event schedule. Principal Job Duties: * Greet customers and display a caring attitude, develop a rapport with the parkers in your assigned area. * Assist customers in lots/garages and help direct traffic. * Promote good customer relations by consistently showing a friendly demeanor, can-do attitude, and willingness to help at all times. * Must work with or without supervision. * Other related duties as assigned Education: * High school diploma or GED required. Experience: * Strong customer service experience. Skills: * Ability to communicate professionally and effectively. * Ability to speak, read, and comprehend the English language. * Must be open to feedback, differing opinions and other points of view. * Demonstrates a sense of urgency and timeliness. * Demonstrates the ability to seek improvement * Excellent team-building and interpersonal skills. FLSA Status: Non-Exempt Physical Demands: * Willingness to work in the elements -- heat, wind, snow, rain, etc. * Ability to lift, push and pull at least 10 pounds. * Ability to stand, walk and run for extended periods of time. * Ability bend, stoop, squat and lift frequently throughout a shift. * Ability to utilize two hands to hold flag and sign while directing traffic. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions. FLSA Status: Non-Exempt LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds. This Employer participates in E-Verify

The Chief Sales Officer (CSO) is a C-suite executive charged with building, scaling, and owning PMC's entire Sales engine from the ground up. This is not a stewardship role, it is a foundational leadership position that will architect national go-to-market strategy, unify commercial motion across all verticals (Commercial and Garages, Hotel Self-Parking, National Accounts, Traditional Hotels, Inside Sales), and drive cross-functional alignment to accelerate profitable growth. Reporting directly to the CEO and serving on the executive leadership team, the CSO will set company-wide Sales targets, design scalable sales systems, and embed a culture where hospitality and profitability are inseparable. You will lead inside sales, national accounts, business development, marketing, and Sales operations-while maintaining hands-on involvement in high-stakes deals and strategic direction. Duties and ResponsibilitiesSales Strategy & Growth Design and execute a national Sales strategy unifying inside sales, field sales, national accounts, and channel partnerships into one growth engine. Define ideal customer profiles, pricing models, and territory alignment to maximize profitability. Expand into new verticals (universities, municipalities, mixed-use developments) and pilot innovative models such as subscription parking and dynamic pricing. Partner with Sales Leadership and General Counsel to manage key national accounts and establish agreements that embed PMC technology across major portfolios. Sales Organization & Leadership Build and lead a scalable sales infrastructure, including high-velocity inside sales and national accounts teams targeting key enterprise clients. Manage Sales professionals to drive Sales growth and strengthen client partnerships. Establish frameworks, standards, and talent pipelines that develop high-performing, consultative sales leaders focused on long-term solutions and relationships. Cross-Functional & Strategic Collaboration Partner across IT, Marketing, HR, and Operations to align Salesforce tools, integrations, and go-to-market plans that drive Sales growth. Collaborate with Technology and Finance to ensure product launches are Sales-focused and strategically executed. Deliver data-driven forecasts and quarterly updates to leadership, refining goals and positioning PMC effectively across all target verticals. Job Title: Chief Sales OfficerDepartment: All Three VerticalsDirectly reports to: Vertical LeadersSchedule: Full TimeStatus: ExemptCompensation: Based on Experience

Job Title: Garage Attendant Supervisor Department: Commercial Parking Operations Direct reports to: Commercial Parking Manager Schedule: Full Time / Part Time Status: Non-Exempt Compensation: Hourly The Garage Attendant Supervisor oversees daily parking operations to ensure exceptional guest service and compliance with company policies. In partnership with the Commercial Parking Manager, this role leads hiring, training, and coaching of staff, manages revenue reporting, addresses guest property claims, and ensures parking areas remain clean, organized, and efficient. Primary Objective: The Garage Attendant Supervisor oversees daily parking operations, ensuring exceptional guest service, staff hiring and training, accurate revenue reporting, and compliance with company policies. In coordination with the Commercial Parking Manager, this role manages shifts, addresses guest claims, and maintains a clean and efficient parking facility. Duties and Responsibilities: Operational Oversight: Partner with the Commercial Parking Manager to manage daily parking operations and ensure efficient, high-quality service. Supervise all aspects of the parking facility, ensuring smooth traffic flow and operational readiness. Guest Service and Issue Resolution: Respond promptly and professionally to guest concerns, property claims, and service-related issues, ensuring timely resolution and maintaining a positive guest experience. Staff Appearance and Compliance: Ensure all associates meet uniform and grooming standards before each shift and reinforce company service expectations. Monitor attendance and timekeeping, ensuring accurate clock-in/out procedures and addressing discrepancies as needed. Team Leadership and Communication: Lead and participate in regular staff meetings to communicate updates, address concerns, and promote alignment across the team. Foster a team-oriented work environment, encouraging open communication and collaboration among staff. Equipment and Supplies: Manage the setup and breakdown of equipment as needed, ensuring all supplies and materials are stocked and available to support smooth operations. Payroll and Reporting Support: Assist with reviewing payroll reports, vehicle counts, and other operational data, following up with associates to correct inaccuracies and ensure proper documentation. Team Supervision: Oversee the garage attendant team, ensuring proper procedures are consistently followed, and hold staff accountable for meeting service, safety, and operational standards. Safety and Risk Management: Uphold all safety protocols for both associates and guests, ensuring a secure environment, identifying potential hazards, and addressing safety concerns immediately. Schedule: Maintain a weekly schedule of 40+ hours on-site at the account. Additional Responsibilities: Perform other tasks as needed to support operational and financial goals, while remaining flexible to changing business needs. Attend staff meetings and complete all required training modules on time. Qualifications Knowledge, Skills, and Abilities: Competency/Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Certificates and Licenses: A valid driver's license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position. Education/Experience: High school diploma or general education degree (GED) 1 year minimum previous supervisory and related customer service/hospitality experience is preferred; management or leadership related training/certifications/business is preferred. Hospitality, Customer Service and Communication: Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members. Strong Analytical and Problem-Solving Abilities: Must be able to analyze complex revenue and payroll data, identify and correct discrepancies, investigate the root causes of operational inefficiencies, and develop effective solutions to improve overall performance and accuracy. Managing People: Engage staff in decision-making and improvement efforts while providing regular feedback, fostering skill development, and encouraging growth. Promote a culture of quality by applying feedback and continuously enhancing processes, services, and leadership capabilities to support overall team success. Physical Demands and Work Environment: This role requires stamina to stand, walk, and lift up to 50 lbs. for extended periods, often in varied weather conditions. Team members must maintain a professional appearance and adhere to uniform and grooming standards. Flexibility to work nights, weekends, and holidays is essential to support guest needs and hotel operations. Work takes place in both indoor and outdoor environments, including on-site parking facilities and corporate settings. Team members regularly collaborate with colleagues, vendors, and clients, use computers, communicate by phone, and operate in environments that may be noisy and include moving vehicles and exposure to the elements. Cell Phone Use: Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy. About Parking Management Company (PMC): Parking Management Company (PMC) is a national parking services provider based in Nashville, Tennessee, specializing in hospitality-focused parking solutions. They offer a range of services including valet and self-parking management, shuttle transportation, event parking, and porter/bell services. PMC operates across multiple states and serves a variety of industries such as hotels, resorts, residential communities, healthcare facilities, restaurants, and event venues. Known for their white-glove, customer-first approach, PMC positions itself as an extension of the hospitality experience, providing seamless service to both partners and guests. For more information and to explore our open positions, visit JoinPMC.com and ParkingMgt.com. How to Apply: If this opportunity aligns with your skills and interests, apply today by filling out our mobile-friendly company application. We look forward to hearing from you! Ready to swap the ordinary for the extraordinary in valet parking? Click "Apply Now" and let's start a conversation! We're eager to welcome the next member into our PMC family. Pay Transparency: PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Additional Compensation and Benefits: Health Benefits - Medical, vision and dental insurance - Upon eligibility 401K - Upon eligibility Supplemental Insurance - Life insurance and critical illness Bonus opportunities Internal leadership development program Paid time off Paid training Tuition assistance through Bellevue University - Up to $5,250 per year Nationwide discounts through Perks at Work Military friendly employer Employee at Will: Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies. Fair Labor Standards Act (FLSA): This position is classified as non-exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role is eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location. PMC is compliant with all state workman's compensation laws. Employee Leave: PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) Statement: Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA and Equal Employment Opportunity (EEO) Compliance: Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Job Title: Inside Sales Manager Department: Corporate - Sales Reports directly to: Director of Marketing Schedule: Full-time Status: Exempt Compensation: $ 150,000 - $200,000 /year As an Inside Sales Manager, you'll be the first point of contact for businesses reaching out through our website or digital campaigns, guiding actively interested prospects through the sales process by qualifying needs, delivering tailored solutions, and closing deals efficiently. This role requires confidence in managing a full inbound sales funnel independently and involves frequent travel to meet prospects, assess sites, and build strong face-to-face client relationships. Primary Objective: The primary objective of the Inside Sales Manager is to convert inbound leads into revenue by managing the full sales cycle, qualifying prospects, delivering tailored solutions, and closing deals. The role involves frequent travel for site visits and building relationships. Success requires a consultative approach, strong pipeline management, and the ability to work independently in a fast-paced environment. Key Responsibilities Inbound Lead Management: The Inside Sales Manager is responsible for promptly responding to inbound leads, qualifying prospects, and guiding them through the full sales cycle-from discovery to close. This includes conducting virtual walkthroughs, delivering tailored demos, and preparing custom proposals. The rep will manage opportunities using CRM tools to maintain pipeline momentum and ensure timely follow-up. A smooth handoff to operations and account teams is essential for successful onboarding and long-term client satisfaction. Sales Execution and Process Management: The Inside Sales Manager is expected to consistently meet or exceed monthly and quarterly sales goals by effectively managing and closing deals within a structured sales process. They will maintain clean, accurate, and up-to-date records in the CRM system (e.g., Salesforce, HubSpot), ensuring all key touchpoints and deal stages are properly tracked. To ensure a smooth post-sale transition and a seamless, high-quality client experience the representative will collaborate closely with internal teams Business Development, Sales Strategy and Pipeline Management: Lead sales initiatives to support PMC's growth and profitability goals by identifying and securing new business opportunities through inside sales calls, and strategic relationships with management groups and other industry organizations. Oversee sales pipeline, ensuring timely follow-up on contracts, proposals, and presentations, while actively participating in sales calls to drive deal closure and account growth. Support both new and existing accounts through customized sales and marketing strategies, ensuring sustained revenue growth and market expansion. Client Relationship Management, Networking and Community Engagement: Build and maintain strong relationships with national and local clients through proactive, scheduled outreach to support account growth and retention. Cultivate new business opportunities that drive long-term growth and partnerships. Travel and Relationship Management: This role involves frequent travel. Travel is essential for managing on-site performance, resolving challenges, and maintaining high-touch client relationships. Regular updates to leadership and the ability to manage operational tasks on the go, including via personal cell phone when needed, are also key to success in this role. Additional Responsibilities: Other tasks may be assigned as needed, by management, to support the company's overall operation and objectives, with the expectation that remains flexible and responsive to evolving business needs. Attend required staff meetings and complete assigned training modules in a timely manner. Including but not limited to the ability to work flexible hours when needed. May be required. Qualifications Knowledge, Skills, and Abilities: Competency/Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: The ideal candidate has 3+ years of inbound B2B sales experience in service or solution sales, with proven success managing inbound leads. Strong virtual and in-person presentation and communication skills are required, along with experience selling to executives and property stakeholders. This self-motivated, organized professional works independently in a fast-paced environment, is based in Nashville, TN and can travel up to 25%. A bachelor's degree or 5+ years of sales experience in hospitality, healthcare, or parking is preferred. Proficiency with video conferencing platforms such as Zoom and Microsoft Teams, as well as Microsoft Office and CRM software, is required. Preferred experience includes parking, real estate, logistics, property management, field sales, territory management, or pharma-style sales, plus familiarity with Salesforce, HubSpot, or ZoomInfo, and selling to municipalities or multi-site operators. Certificates and Licenses: A valid driver's license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position. Sales Oversight, Market Insight and Trend Analysis: Lead the day-to-day of inside sales activities, to identify market opportunities and areas for improvement. Stay informed on industry trends, competitor activity, and customer needs to ensure PMC's services remain competitive and relevant. Collaboration, Business Development and Client Relationships: Collaborate with sales, operations, and leadership to develop strategies that drive customer acquisition and align with company goals. Engage in networking and industry events to identify new opportunities and maintain a strong pipeline. Build and nurture long-term client relationships by delivering tailored, value-driven solutions that support growth. Goal Ownership and Innovation Take full accountability for meeting or exceeding sales targets by developing proactive strategies and adjusting plans as needed to ensure profitability. Embrace calculated risks to enhance brand visibility, open new revenue channels, and expand PMC's market presence, while thoughtfully evaluating potential outcomes and benefits. Work Environment: The work environment for this role includes both indoor and outdoor settings, requiring collaboration with teams, vendors, and clients on-site and in corporate environments. Associates may frequently use computers, communicate via phone, and perform duties in or around corporate office settings. Physical Demands: Requirements may include extended periods of sitting, standing, walking, and the ability to lift moderate weights when necessary. Specific vision abilities-close, distance, peripheral, depth perception, and focus adjustments-may be required to ensure on-site awareness and safety. Cell Phone Use: Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy. Pay Transparency: PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Additional Compensation and Benefits: Health Benefits - Medical, vision and dental insurance - Upon eligibility 401K - Upon eligibility Supplemental Insurance - Life insurance and critical illness Bonus opportunities Internal leadership development program Paid time off Paid training Tuition assistance through Bellevue University - Up to $5,250 per year Nationwide discounts through Perks at Work Military friendly employer Employee at Will: Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies. Fair Labor Standards Act (FLSA): This position is classified as exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role is not eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location. PMC is compliant with all state workman's compensation laws. Employee Leave: PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) Statement: Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA and Equal Employment Opportunity (EEO) Compliance: Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

The Account Manager oversees the daily operations of an assigned location, ensuring exceptional service for clients and guests. This role involves managing staff, maintaining strong client relationships, overseeing financial aspects such as revenue and payroll, and performing valet duties when needed. Primary ObjectiveTo lead and manage valet operations by delivering outstanding guest service, optimizing efficiency, and driving financial performance. The Account Manager focuses on staff development, operational excellence, and customer satisfaction, ensuring a safe, professional, and organized valet experience while continuously improving service quality and business growth. Duties and ResponsibilitiesClient Relationship Management Serve as the primary contact for each property, ensuring contractual obligations are met while fostering open communication, addressing concerns, and building trust with stakeholders to strengthen partnerships and identify opportunities for service improvements and business growth. Daily Operational OversightManage scheduling, staffing, and quality assurance to ensure smooth daily operations at each location. Conduct regular site visits to identify and resolve issues, maintain equipment, improve processes, and uphold consistent customer service standards. Financial and Administrative TasksMonitor site-level revenue, payroll, and expenses to identify trends and irregularities, working with the Regional Director on cost control and accurate record-keeping to keep operations financially on track and within budget. Team Supervision and TrainingRecruit, train, and coach hourly associates, set clear performance expectations, and foster a positive work environment by modeling professionalism and enforcing company policies to support employee satisfaction and excellent customer service. Communication and ReportingProvide regular updates to management through reports on progress, challenges, and account needs, while using personal devices as needed to coordinate promptly during emergencies or urgent situations. Supervisory Responsibilities Actively involve staff in planning, decision-making, and process improvement while taking full responsibility for team performance. Maintain an open and accessible leadership style, providing regular feedback, supporting skill development, and encouraging professional growth. Seek and apply feedback from both internal and external customers, promote a culture of quality, and continuously work to enhance processes, services, and supervisory skills to drive team success. Additional ResponsibilitiesOther tasks may be assigned as needed to support the company's overall operational and financial objectives, with the expectation that the management remains flexible and responsive to evolving business needs. Attend required staff meetings and complete assigned training modules in a timely manner. Including but not limited to the ability to work flexible hours when needed, particularly during financial close periods and occasional travel for financial reviews, audits, or corporate meetings. May be required. Knowledge, Skills, and AbilitiesCompetency/QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education/ExperienceA high school diploma or GED is required, with at least three years of supervisory experience in parking, hospitality, or a similar customer service field. Additional training or certifications in leadership or business management is beneficial. Certificates and LicensesA valid driver's license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position. Hospitality, Customer Service, and CommunicationProvide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members. Advanced Client Management Skills Build strong relationships by understanding client needs, resolving issues promptly, and anticipating requirements. Coordinate across locations and adjust strategies to ensure client satisfaction and support long-term partnerships. Strong Analytical and Problem-Solving AbilitiesAnalyze revenue and payroll, identify discrepancies, resolve operational inefficiencies, and develop solutions to improve performance and accuracy. Effective Training and Leadership SkillsProvide hands-on coaching, build strong teams, and ensure consistent operations through knowledge of training methods, operational software, and leadership principles, fostering accountability, clear communication, and employee engagement across multiple sites. Payroll Management Manage payroll with a focus on scheduling and overtime control, guiding managers to create efficient schedules that optimize labor costs and improve operational efficiency. Excellent Communication and Reporting SkillsProvide regular updates to operations and HR while maintaining clear communication with internal departments and external vendors, ensuring complex information is shared clearly and effectively. Work EnvironmentThe work environment for this role includes both indoor and outdoor settings, requiring collaboration with teams, vendors, and clients on-site and in corporate environments. Associates may frequently use computers, communicate via phone, and perform duties in or around parking facilities. Regular exposure to outdoor weather conditions-including extreme heat, cold, humidity, and wet environments-is expected. The location can be noisy, with moving vehicles operated by the public. Physical DemandsValet responsibilities require extended periods of running, standing and walking, along with the ability to lift and carry moderate weights, such as luggage. This role also demands specific vision abilities-including close, distance, peripheral vision, depth perception, and the ability to adjust focus-to maintain situational awareness and ensure the safety of guests, vehicles, and pedestrians on-site. Cell Phone UseEmployees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy. Pay TransparencyPMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Additional Compensation and Benefits Health Benefits - Medical, vision and dental insurance - Upon eligibility 401K - Upon eligibility Supplemental Insurance - Life insurance and critical illness Bonus opportunities Internal leadership development program Paid time off Paid training Tuition assistance through Bellevue University - Up to $5,250 per year Nationwide discounts through Perks at Work Military friendly employer Employee at WillEmployment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies. Fair Labor Standards Act (FLSA) This position is classified as exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role are not eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location. PMC is compliant with all state workman's compensation laws. Employee LeavePMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) StatementParking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA and Equal Employment Opportunity (EEO) ComplianceParking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. Job Title: Valet Account Manager Department: Valet Parking DivisionReports directly to: City Manager / Area ManagerSchedule: Full TimeStatus: ExemptCompensation: Salary plus potential bonus opportunities(Salary can vary depending on market and applicable experience)

Job Title: Valet Parking Attendant Department: Valet Parking Operations Reports directly to: Guest Service Coordinator Schedule: Full Time / Part-Time Status: Non-Exempt Compensation: Average $16.00 - $22.00 per hour (Valet average is based off base pay rate and potential tips) (Rates can vary by market / Tips based on service performance and customer interactions) Position Summary The Valet Parking Attendant provides outstanding service by safe parking and retrieving guest vehicles. As the first and last point of contact, Valet creates a welcoming and professional experience while ensuring safety and following all company procedures. Primary Objective Deliver friendly, efficient, and safe valet services while maintaining the security of guest vehicles. Greet guests, manage vehicle drop-off/pick-up, support traffic flow, and provide helpful, professional service. Responsibilities Vehicle Inspections: Record vehicle condition and damage on claim tickets. Safety: Safely operate guest vehicles and follow key handling protocols. Compliance: Accurately clock in/out and report all tips. Housekeeping: Maintain cleanliness and organization of the valet area. Customer Service: Resolve guest concerns promptly and courteously. Professionalism: Arrive on time in uniform and follow all company policies. Team Support: Assist with additional duties as needed. Qualifications Knowledge, Skills, and Abilities Competency Requirements To perform this role successfully, individuals must be able to fulfill each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education & Experience High school diploma or GED required. Previous customer service experience preferred. A helpful attitude and strong customer service mindset are essential. Licenses & Background Requirements Valid driver's license and reliable transportation are required. Must maintain an acceptable motor vehicle record (no more than 3 moving violations within 3 years). Must successfully pass and maintain a clean background check. No special certifications required. Core Competencies Hospitality, Customer Service & Communication Deliver exceptional guest service through clear, professional communication and active listening. Create welcoming, personalized interactions that reflect company standards and enhance the guest experience. Organizational Support & Adaptability Adhere to company policies and procedures. Effectively adapt to changing environments and manage multiple responsibilities. Remain flexible and professional in the face of unexpected challenges. Dependability & Safety Follow instructions, maintain schedules, and complete tasks on time. Adhere to all safety guidelines, report unsafe conditions, and use equipment properly to ensure a safe and efficient workplace. Physical Demands & Work Environment Must be able to stand, walk, run short distances, and lift up to 50 lbs. for extended periods. Work may take place in various weather conditions (heat, cold, rain, etc.). Maintain professional appearance, including uniform and grooming standards. Must be available to work evenings, weekends, and holidays as needed. Work is performed in both indoor and outdoor settings, including parking garages and active traffic areas. Role involves regular interaction with team members, clients, vendors, and guests; use of communication tools (phones, radios); and operation of moving vehicles. Technology & Communication Tools Employees may be required to use personal cell phones for work-related communication and access to work systems or applications. Reimbursement for work-related phone use will be provided in accordance with company policy. About Parking Management Company (PMC) Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experience-delivering seamless, high-touch service to partners and guests alike. Learn more: JoinPMC.com | ParkingMgt.com How to Apply If this sounds like the right opportunity for you, we'd love to connect! Apply today using our mobile-friendly application. Ready to swap the ordinary for the extraordinary? Click “Apply Now” and join the PMC family! Pay Transparency Statement: PMC is committed to pay transparency and equity across all roles. We support open communication about compensation and comply with all applicable federal, state, and local laws regarding pay equity and fair compensation. Additional Compensation and Benefits: Health Benefits - Medical, vision and dental insurance - Upon eligibility 401K - Upon eligibility Supplemental Insurance - Life insurance and critical illness Bonus opportunities Internal leadership development program Continuous nationwide growth opportunities. Paid time off Paid training Tuition assistance through Bellevue University - Up to $5,250 per year Nationwide discounts through Perks at Work Military friendly employer Employee at Will: Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies. Fair Labor Standards Act (FLSA): This position is classified as non-exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role is eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location. PMC is compliant with all state workman's compensation laws. Employee Leave: PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) Statement: Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA and Equal Employment Opportunity (EEO) Compliance: Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Job Title: Assistant Account Manager Department: Valet Parking Operations Reports to directly: Account Manager Schedule: Full Time Status: Exempt Compensation: Starting $40,000 - $45,000 (Rates can vary by market and experience) The Assistant Account Manager supports daily operations by ensuring high-quality guest service, assisting with staff hiring, training, and performance management, and overseeing revenue, payroll, and claims. This role also works shifts as needed, ensuring safe and efficient vehicle handling and maintaining strong relationships with both account management and associates. Primary Objective: To support the successful operation of an assigned valet account by ensuring exceptional guest service, assisting with staff management and development, and maintaining operational efficiency through oversight of service delivery, financial performance, and safety standards. Duties and Responsibilities: Guest Service Leadership: Provide hands-on guest service training to all associates, ensuring team members consistently meet or exceed PMC's guest service standards. Monitor daily interactions to uphold a premium customer experience, fostering a welcoming environment that reflects the highest levels of hospitality. Operational Oversight: Supervise and coordinate all valet operations, ensuring safe and efficient vehicle parking and retrieval, as well as proper key handling and storage procedures. Take proactive steps to reduce guest claims (such as vehicle damage) and associate injuries through continuous monitoring and training on safety protocols. Human Resources Support: Lead and support key HR functions, including interviewing, hiring, onboarding, training, and performance management of associates. Ensure all team members are properly certified, follow company policies, and receive ongoing coaching and development to promote a high-performing team. Service Standards, Appearance and Discipline: Ensure all associates consistently uphold PMC's service standards, maintain a professional, uniformed appearance, and deliver a high-quality guest experience. Support accountability through the administration of progressive discipline, following company policy to address performance or policy violations with fairness, consistency, and proper documentation, under the guidance of the Account Manager. Client and Communication Management: Maintain clear and consistent communication with both associates and client contacts. Anticipate client needs, address operational concerns, and resolve customer service issues proactively and efficiently, ensuring client satisfaction and contract retention. Payroll and Reporting Oversight: Conduct weekly audits of associate timecards, including review of clock punches, claimed tips, minimum wage adjustments, and vehicle counts. Follow up on discrepancies with associates and submit accurate reports by established deadlines to maintain payroll accuracy. Revenue Management Support: Assist with account revenue management by ensuring all shifts follow PMC's Revenue SOPs, including the setup and maintenance of proper reporting processes to monitor and safeguard financial performance. Team Development and Workplace Culture: Identify and develop high-potential associates by providing ongoing skills training and leadership development to support internal promotions, using PMC's resources and tools to build a strong, high-performing team. Foster a positive, team-oriented culture that encourages open communication, collaboration, and mutual respect, while reinforcing PMC's commitment to hospitality and service excellence. 24/7 Operational Support: Serve as a key contact for urgent operational issues, remaining available for on-call problem-solving to always support the account, ensuring uninterrupted service and immediate response to critical needs. Company Initiatives: Oversee the successful execution of company initiatives and processes, ensuring consistency, compliance, and alignment with PMC's strategic goals across all assigned locations. Supervisory Responsibilities: Actively involve staff in planning, decision-making, and process improvement while taking full responsibility for team performance. Maintain an open and accessible leadership style, providing regular feedback, supporting skill development, and encouraging professional growth. Seek and apply feedback from both internal and external customers, promote a culture of quality, and continuously work to enhance processes, services, and supervisory skills to drive team success. Additional Responsibilities: Other tasks may be assigned as needed to support the company's overall operational and financial objectives, with the expectation that the management remains flexible and responsive to evolving business needs. Attend required staff meetings and complete assigned training modules in a timely manner. Including but not limited to the ability to work flexible hours when needed, particularly during financial close periods and occasional travel for financial reviews, audits, or corporate meetings. May be required. Qualifications Knowledge, Skills, and Abilities: Competency/Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or general education degree (GED); 1 year minimum previous supervisory and related customer service/hospitality experience is preferred; management or leadership related training/certifications/business is preferred. Certificates and Licenses: A valid driver's license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position. Hospitality, Customer Service and Communication: Deliver exceptional guest service by maintaining a professional and courteous demeanor, actively listening, and anticipating guest needs to provide personalized assistance and thoughtful recommendations. Foster a welcoming and memorable experience through clear, professional communication, ensuring all guest interactions align with company standards and create a positive, hospitable environment for both guests and team members. Strong Analytical and Problem-Solving Abilities: Must be able to analyze complex revenue and payroll data, identify and correct discrepancies, investigate the root causes of operational inefficiencies, and develop effective solutions to improve overall performance and accuracy. Work Environment: The work environment for this role includes both indoor and outdoor settings, requiring collaboration with teams, vendors, and clients on-site and in corporate environments. Associates may frequently use computers, communicate via phone, and perform duties in or around corporate office settings. Physical Demands: Requirements may include extended periods of sitting, standing, walking, and the ability to lift moderate weights when necessary. Specific vision abilities-close, distance, peripheral, depth perception, and focus adjustments-may be required to ensure on-site awareness and safety. Cell Phone Use: Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy. About Parking Management Company (PMC): Parking Management Company (PMC) is a national parking services provider based in Nashville, Tennessee, specializing in hospitality-focused parking solutions. They offer a range of services including valet and self-parking management, shuttle transportation, event parking, and porter/bell services. PMC operates across multiple states and serves a variety of industries such as hotels, resorts, residential communities, healthcare facilities, restaurants, and event venues. Known for their white-glove, customer-first approach, PMC positions itself as an extension of the hospitality experience, providing seamless service to both partners and guests. For more information and to explore our open positions, visit JoinPMC.com and ParkingMgt.com. How to Apply: If this opportunity aligns with your skills and interests, apply today by filling out our mobile-friendly company application. We look forward to hearing from you! Ready to swap the ordinary for the extraordinary in valet parking? Click "Apply Now" and let's start a conversation! We're eager to welcome the next member into our PMC family. Pay Transparency: PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Additional Compensation and Benefits: Health Benefits - Medical, vision and dental insurance - Upon eligibility 401K - Upon eligibility Supplemental Insurance - Life insurance and critical illness Bonus opportunities Internal leadership development program Continuous nationwide growth opportunities. Paid time off Paid training Tuition assistance through Bellevue University - Up to $5,250 per year Nationwide discounts through Perks at Work Military friendly employer Pay Transparency: PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Employee at Will: Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies. Fair Labor Standards Act (FLSA): This position is classified as exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role are not eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location. PMC is compliant with all state workman's compensation laws. Employee Leave: PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) Statement: Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA and Equal Employment Opportunity (EEO) Compliance: Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Job Title: Parking Lot Attendant / Lot Auditor Department: Commercial Parking Operations Directly reports to: Commercial Parking Manager Schedule: Full Time / Part-Time Status: Non-Exempt Compensation: $7.50 - $18.00 per hour (Rates can vary by market) Position Summary The Parking Lot Attendant helps ensure a smooth, safe, and organized parking experience for guests. This role includes directing traffic, assisting customers, monitoring the lot, and keeping the area clean and secure. The ideal candidate is friendly, detail-oriented, and comfortable working outdoors in all weather conditions. Primary Objective To deliver great customer service while maintaining a safe, clean, and efficient parking environment. This includes helping guests, enforcing parking policies, and supporting overall lot operations. Key Responsibilities Ticketing & Payments: Issue tickets, handle payments accurately, and track money and paperwork responsibly. Reporting & Documentation: Complete shift logs, track tickets and revenue, and document parking activity. Administrative Support: Label keys, record vehicle details, and maintain organized records of parked cars. Security & Compliance: Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy. Lot Maintenance: Keep the parking area and booth clean and presentable; assist with light cleaning or janitorial tasks as needed. Customer Service: Help guests with payments and parking questions while maintaining a friendly, helpful attitude. Teamwork & Communication: Use radios appropriately, stay in contact with the team, and support a positive work environment. Professionalism & Attendance: Arrive on time, follow company policies, and consistently maintain a professional appearance and attitude. Additional Duties: Take on other tasks as needed to support operations, including attending training sessions and adapting to scheduling needs. Qualifications Knowledge, Skills, and Abilities Qualifications To succeed in this role, team members must be able to perform each essential duty effectively. Reasonable accommodations may be made for individuals with disabilities. Education: High school diploma or GED required. Experience: Customer service experience is preferred. A positive, helpful attitude is a must. Licenses & Background Requirements A valid driver's license and reliable transportation are required. Must maintain a clean motor vehicle record (no more than three moving violations in the past three years). Must pass and maintain a clean background check. No special certifications required. Physical Demands & Work Environment Ability to stand, walk, and lift up to 50 lbs. for long periods. Comfortable working in both indoor and outdoor environments, in all types of weather. Must maintain a clean, professional appearance and follow uniform and grooming standards. Schedule flexibility is important-nights, weekends, and holidays may be required. Team members may work in active parking facilities and must be alert to their surroundings, including moving vehicles and changing weather conditions. Customer Service & Communication Strong communication skills, including active listening and a polite, professional tone. Ability to handle guest interactions with care, patience, and attention to detail. Team-oriented and able to collaborate with coworkers, supervisors, and clients. Technology Use Team members may need to use a personal cell phone for work-related communications or to access mobile apps. Reimbursement will follow company policy when applicable. About Parking Management Company (PMC) PMC is a national leader in hospitality-based parking services, headquartered in Nashville, Tennessee. Our services include valet and self-parking management, shuttle transportation, event parking, and bell/porter services. We proudly serve hotels, resorts, residential communities, healthcare facilities, and event venues across the country. Known for our guest-first approach, we work as an extension of the hospitality experience-creating smooth, welcoming service at every touchpoint. Learn more at JoinPMC.com and ParkingMgt.com How to Apply If this role sounds like a good fit for you, we'd love to hear from you! Apply today using our quick, mobile-friendly application. Ready to take the next step? Click "Apply Now" and join the PMC family. Pay Transparency: PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Additional Compensation and Benefits: • Health Benefits - Medical, vision and dental insurance • Supplemental Insurance - Life insurance and critical illness • Bonus opportunities • Internal leadership development program • Paid time off • Paid training • Tuition assistance through Belleview University • Nationwide discounts through Perks at Work • Military friendly employer Overtime: All non-exempt positions will receive overtime pay (when applicable). Employee at Will: Employment with PMC is at-will. This means that either the employee or the employer may terminate the employment relationship at any time, for any reason, with or without cause, and with or without notice, subject to applicable laws. Fair Labor Standards Act (FLSA): This is a non-exempt position under the Fair Labor Standards Act (FLSA), and as such, employees in this role are entitled to receive overtime pay for all hours worked over 40 in a workweek at the rate of one and one-half times the regular hourly rate. PMC complies with all applicable federal, state, and local minimum wage and overtime laws, and compensation will be provided in accordance with these standards. Hourly rates will meet or exceed the applicable minimum wage in your work location. PMC is compliant with all state workman's compensation laws. Employee Leave: PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) Statement: Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA and Equal Employment Opportunity (EEO) Compliance: Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

The Assistant Account Manager supports daily operations by ensuring high-quality guest service, assisting with staff hiring, training, and performance management, and overseeing revenue, payroll, and claims. This role also works shifts as needed, ensuring safe and efficient vehicle handling and maintaining strong relationships with both account management and associates. Primary ObjectiveTo support the successful operation of an assigned valet account by ensuring exceptional guest service, assisting with staff management and development, and maintaining operational efficiency through oversight of service delivery, financial performance, and safety standards. Duties and Responsibilities Guest Service LeadershipProvide hands-on guest service training to all associates, ensuring team members consistently meet or exceed PMC's guest service standards. Monitor daily interactions to uphold a premium customer experience, fostering a welcoming environment that reflects the highest levels of hospitality. Operational OversightSupervise and coordinate all valet operations, ensuring safe and efficient vehicle parking and retrieval, as well as proper key handling and storage procedures. Take proactive steps to reduce guest claims (such as vehicle damage) and associate injuries through continuous monitoring and training on safety protocols. Human Resources SupportLead and support key HR functions, including interviewing, hiring, onboarding, training, and performance management of associates. Ensure all team members are properly certified, follow company policies, and receive ongoing coaching and development to promote a high-performing team. Service Standards, Appearance and DisciplineEnsure all associates consistently uphold PMC's service standards, maintain a professional, uniformed appearance, and deliver a high-quality guest experience. Support accountability through the administration of progressive discipline, following company policy to address performance or policy violations with fairness, consistency, and proper documentation, under the guidance of the Account Manager. Client and Communication ManagementMaintain clear and consistent communication with both associates and client contacts. Anticipate client needs, address operational concerns, and resolve customer service issues proactively and efficiently, ensuring client satisfaction and contract retention. Payroll and Reporting OversightConduct weekly audits of associate timecards, including review of clock punches, claimed tips, minimum wage adjustments, and vehicle counts. Follow up on discrepancies with associates and submit accurate reports by established deadlines to maintain payroll accuracy. Revenue Management SupportAssist with account revenue management by ensuring all shifts follow PMC's Revenue SOPs, including the setup and maintenance of proper reporting processes to monitor and safeguard financial performance. Team Development and Workplace CultureIdentify and develop high-potential associates by providing ongoing skills training and leadership development to support internal promotions, using PMC's resources and tools to build a strong, high-performing team. Foster a positive, team-oriented culture that encourages open communication, collaboration, and mutual respect, while reinforcing PMC's commitment to hospitality and service excellence. 24/7 Operational SupportServe as a key contact for urgent operational issues, remaining available for on-call problem-solving to always support the account, ensuring uninterrupted service and immediate response to critical needs. Company InitiativesOversee the successful execution of company initiatives and processes, ensuring consistency, compliance, and alignment with PMC's strategic goals across all assigned locations. Supervisory ResponsibilitiesActively involve staff in planning, decision-making, and process improvement while taking full responsibility for team performance. Maintain an open and accessible leadership style, providing regular feedback, supporting skill development, and encouraging professional growth. Seek and apply feedback from both internal and external customers, promote a culture of quality, and continuously work to enhance processes, services, and supervisory skills to drive team success. Additional ResponsibilitiesOther tasks may be assigned as needed to support the company's overall operational and financial objectives, with the expectation that the management remains flexible and responsive to evolving business needs. Attend required staff meetings and complete assigned training modules in a timely manner. Including but not limited to the ability to work flexible hours when needed, particularly during financial close periods and occasional travel for financial reviews, audits, or corporate meetings. May be required. Knowledge, Skills, and Abilities Competency/QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education/ExperienceHigh school diploma or general education degree (GED); 1 year minimum previous supervisory and related customer service/hospitality experience is preferred; management or leadership related training/certifications/business is preferred. Certificates and LicensesA valid driver's license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position. Hospitality, Customer Service and CommunicationDeliver exceptional guest service by maintaining a professional and courteous demeanor, actively listening, and anticipating guest needs to provide personalized assistance and thoughtful recommendations. Foster a welcoming and memorable experience through clear, professional communication, ensuring all guest interactions align with company standards and create a positive, hospitable environment for both guests and team members. Strong Analytical and Problem-Solving AbilitiesMust be able to analyze complex revenue and payroll data, identify and correct discrepancies, investigate the root causes of operational inefficiencies, and develop effective solutions to improve overall performance and accuracy. Work EnvironmentThe work environment for this role includes both indoor and outdoor settings, requiring collaboration with teams, vendors, and clients on-site and in corporate environments. Associates may frequently use computers, communicate via phone, and perform duties in or around corporate office settings. Physical DemandsRequirements may include extended periods of sitting, standing, walking, and the ability to lift moderate weights when necessary. Specific vision abilities-close, distance, peripheral, depth perception, and focus adjustments-may be required to ensure on-site awareness and safety. Cell Phone UseEmployees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy. Pay TransparencyPMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Additional Compensation and Benefits Health Benefits - Medical, vision and dental insurance - Upon eligibility 401K - Upon eligibility Supplemental Insurance - Life insurance and critical illness Bonus opportunities Internal leadership development program Continuous nationwide growth opportunities. Paid time off Paid training Tuition assistance through Bellevue University - Up to $5,250 per year Nationwide discounts through Perks at Work Military friendly employer Pay TransparencyPMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Employee at WillEmployment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies. Fair Labor Standards Act (FLSA) This position is classified as exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role are not eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location. PMC is compliant with all state workman's compensation laws. Employee LeavePMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) StatementParking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA and Equal Employment Opportunity (EEO) ComplianceParking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. Job Title: Assistant Account Manager Department: Valet Parking OperationsReports to directly: Account Manager Schedule: Full TimeStatus: ExemptCompensation: Salary (Rates can vary by market and experience)

AmeriPark is a member of the industry's most diverse family of parking brands. Organized in 2013, Citizens Parking is the leader in Branded Parking Services, with 5 brands, 6,800 associates and 1,100 locations. The company has harnessed the power of our brands, leveraging a collaborative culture to seize and capitalize on parking's greatest opportunities. The AmeriPark brand has been expanding its award-winning customer service platform across the country for over 30 years combining creativity, operational excellence and financial discipline. Today AmeriPark proudly operates more than 250 properties in over 20 states and territories. The Valet Attendant ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client's expectations. The Valet Attendant is responsible for responding quickly to customers' requests and providing caring interactions with all guests at their assigned location. The Valet Attendant works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws. QUALIFICATIONS, SKILLS & EXPERIENCE: - At least 18 years of age - Valid Driver's License - Ability to operate manual transmission vehicles (stick shift) - Excellent customer service and communication skills - Ability to verbally communicate with guests - Previous valet experience, preferred PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions: - Operate guest vehicles requiring normal coordination, including eye-hand, hand-foot - Move from valet stand to customer cars by walking or running for extended periods of time, sometimes for entire duration of shift - Occasionally lift and carry customer luggage or personal items, up to 50 lbs. Additional Information WORKING CONDITIONS: Work is performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes. PRINCIPAL DUTIES (ESSENTIAL FUNCTIONS): Employee must be able to perform essential functions of the position with or without reasonable accommodations. 1. Meet and greet all guests upon arrival; open guest vehicle doors, assist with unloading vehicle when necessary. 2. Retrieve keys from guest; issue ticket to guest, or enter customer information using electronic device. 3. Park guest car in appropriate space, ensure safe and appropriate operation of guest vehicles. 4. Inspect vehicle for preexisting damage record information using electronic device or manual ticket; correctly record the make, model and exact location of each vehicle. 5. Quickly retrieve vehicles for waiting guests; assist guests with loading luggage or personal items when necessary. 6. Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc. 7. Direct traffic, position barricades, and arrange for towing service when necessary. 8. Immediately report any incidents or claims to Operations Manager or Shift Lead. 9. Request and collect relevant fees for use of service. 10. Assist in reconciling end of shift revenue against the ticket distribution, when necessary. 11. Communicate professionally at all times with guests, client, and teammates. OTHER DUTIES: Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.