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Patient Care Coordinator, License Vocational Nurse (LVN) - Home Health LA/OC County, Full time, 8am - 5pm
Pih Health 4.9
Patient care coordinator job in La Mirada, CA
The PatientCareCoordinator, LVN supports collaboration, communication, and carecoordination with all members of the patient's Home Health interdisciplinary team. Primary responsibilities of the role are to assist the interdisciplinary team by obtaining physician orders, communicating patient lab results to physicians and RN case managers, and scheduling patient visits. Works closely with nursing leadership to troubleshoot and resolve issues. Serves as a Home Health representative when engaging with patients, their family members, physicians, and the community.
The PatientCareCoordinator, LVN performs all duties in a high-level efficient and effective manner, in accordance with departmental objectives, assuring optimal services are provided to the highest level of productivity. The PatientCareCoordinator will be responsible for additional duties as assigned by the Clinical Director.
PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patientcare and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.
Required Skills
Critical thinking and problem solving skills to identify and resolve problems in a timely manner
Demonstrated ability to communicate effectively and tactfully
Attention to detail; actively listens and always follows appropriate channels of communication
Uses time efficiently, able to deal with frequent change or unexpected events
Must be able to handle multiple tasks with interruption
Pleasant voice; ability to diffuse escalating situations and engage management when appropriate
Strong computer skills with knowledge in Word, Excel, and Electronic Health Record (EHR) documentation
Excellent communication, organizational and listening skills
Spanish/Chinese bilingual preferred
Ability to maintain composure and balance multiple conflicting priorities in a fast-paced environment
Required Experience
Required:
Current California license as a Licensed Vocational Nurse
Minimum 1 year professional LVN experience
Current CPR card
Current California Driver's License and valid auto insurance
Preferred:
Home Health or Hospice experience
Knowledge of insurance authorization process
Address
15050 Imperial Highway
Salary
24.88-41.06
Shift
Days
Zip Code
90602
$31k-39k yearly est. 1d ago
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Plastic Surgery Practice Sales - Patient Care Coordinator
Yellowtelescope
Patient care coordinator job in Beverly Hills, CA
Beverly Hills, California world-class plastic surgery practice is seeking a sales superstar for the position of PatientCareCoordinator (PCC) living within 30 minutes of the office for a patientcarecoordinator role with a strong sales background, for a growing medical practice.
This practice is owned by a board-certified, well-respected, fellowship-trained plastic and reconstructive surgeon, and caters to an elite clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more.
The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship-building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!
Responsibilities:
1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $5,000 to over $40,000.
2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer.
3. Additional Responsibilities:
Organization - Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required.
Positivity & Normalcy - we love patientcare and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.
Job Requirements:
Bachelor's degree.
2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales positionwith administrative work.
Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
Outstanding verbal and written communication and presentation skills.
Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly.
Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must.
Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
Ability to excel individually as well as be a productive member of a team.
Compensation and Benefits:
Annual base pay of $60-$75,000, plus incentives results in most PatientCareCoordinators earning a total compensation in year one in the $90-$110,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes.
Paid time off
Paid training
Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
Reasonable hours
Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.
We appreciate your time and consideration.
$33k-50k yearly est. 3d ago
Travel Patient Services Representative
Bileddo Associates
Patient care coordinator job in Los Angeles, CA
Los Angeles Area Our client is not financially responsible for any hours on dates that the clinics in the Medical Network are closed due to an observed holiday closure. The Patient Service Representative II (PSR II), following established practices, policies and guidelines, provides clerical and administrative support/duties while handling high volume of patientcoordination and complex scheduling in the Surgery Scheduling Dept. The PSR II is cross-trained to cover multiple providers and is a resource.
Requirements:
Prior 2 years' experience scheduling surgeries/operations
Experience utilizing EPIC EMR system for scheduling and patient communications
Skill in setting priorities which accurately reflect the relative importance of job responsibilities
Ability to establish and maintain a productive working relationship with faculty, staff, administration, and patients
Ability to creatively integrate competing demands into a productive working environment
Excellent written and verbal communications skills
For prompt and confidential consideration, please apply to the link below:
Click here to apply online
$32k-39k yearly est. 6d ago
Patient Service Rep - Orthopedics / Risser (Pasadena)
Cedars-Sinai 4.8
Patient care coordinator job in Pasadena, CA
The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information.
Job Duties and Responsibilities:
+ Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team.
+ Greets patients and assist with resolving patient issues or raising patients issues.
+ Check-in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance data are accurate in CS-Link.
+ Schedules appointments, complete patient registration, collect patient payments and provides a high standard of patient service.
+ Assists with the management of physician schedules and finds opportunities for improvement. Handle patient/provider correspondence as instructed.
+ Process and track referrals and authorizations for various insurance types.
+ Manages patientcare flow and assist with monitoring CS-Link message pools and standard work.
+ Monitors and assess their own workflow to find opportunities for improvement.
+ Explains policies, procedures, or services to patients using administrative knowledge
+ Participates in daily huddles and staff meetings.
+ Promotes and practice infection prevention standards and all department policies and procedures.
**Qualifications**
Education:
High school diploma or GED preferred.
Experience:
Two (2) years of experience working as a Patient Service Rep in an outpatient medical office setting preferred.
**About Us**
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patientcare, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
**About the Team**
With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai's medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.
**Req ID** : 14239
**Working Title** : Patient Service Rep - Orthopedics / Risser (Pasadena)
**Department** : Risser
**Business Entity** : Cedars-Sinai Medical Care Foundation
**Job Category** : Administrative
**Job Specialty** : Admissions/Registration
**Overtime Status** : NONEXEMPT
**Primary Shift** : Day
**Shift Duration** : 8 hour
**Base Pay** : $21.29 - $33.00
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.
$21.3-33 hourly 8d ago
Patient Access Representative
Pacer Group 4.5
Patient care coordinator job in Los Angeles, CA
Patient Access Representative - Los Angeles, CA
Facility: Cedars-Sinai Medical Network (CSMN)
Location: 8631 W. 3rd Street, Los Angeles, CA 90048 (Primary); 1922 Hillhurst Ave, Los Feliz, CA (Rare Float)
Contract: 13 weeks
Start Dates: 02/09/2026 (Tentative)
Schedule: Day shift | 5x8-Hour (between 6:00 AM - 6:00 PM)
Requirements:
• HSD/GED (Required)
• 1+ year recent experience in an outpatient clinic or medical office setting
• Flu Vaccination (Required, no exceptions)
• Experience with medical insurance, referrals, and benefit plans
• Ability to read, understand, and respond to detailed oral/written instructions
• EPIC (CS-Link) experience (Preferred)
• Understanding of medical terminology (Preferred)
Key Duties: Patient check-in/out, insurance verification, copay collection, appointment scheduling, referral/authorization processing, and acting as the primary point of contact for patient relations.
$33k-40k yearly est. 2d ago
Patient Access Representative
Insight Global
Patient care coordinator job in Los Angeles, CA
Day To Day:
An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is fully on-site until fully trained and passing multiple assessments (typically around 2-3 months of working - depending on performance) where it will then go remote. Must be able to work any/all shifts between 7am-7pm Monday-Friday.
MUST HAVES:
-HS Diploma
-2+ years healthcare call center experience OR front desk experience at doctor's office with multiple physicians
-Proficient in EHR/EMR software
-2+ years experience scheduling patient appointments for multiple physicians
PLUSES:
-Proficient in Epic software
-Experience verifying insurances
-Basic experience with Excel and standard workbooks
-Experience with Genesis phone system
$33k-42k yearly est. 4d ago
PATIENT DINING ASSOCIATE (DIETARY AIDE) (ON CALL)
Compass Group USA Inc. 4.2
Patient care coordinator job in Santa Monica, CA
Morrison Healthcare
.
Location: Providence St Johns - 2121 Santa Monica Boulevard, Santa Monica, CA 90404 Note: online applications accepted only.
Schedule: On call schedule. Days and hours may vary. More details upon interview.
Requirement: 1 year of previous customer service experience is preferred.
Fixed Pay Rate: $24.00 per hour
Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you'll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.
For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.
Job Summary
Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
Essential Duties and Responsibilities:
Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
Follows facility and department infection control policies and procedures.
Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
Performs other duties assigned.
Qualifications:
Ability to read, write and interpret documents in English.
Basic computer and mathematical skills.
Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.
BENEFITS FOR OUR TEAM MEMBERS
* Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
* Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
***************************************************************************************************
Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Morrison Healthcare maintains a drug-free workplace.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
$24 hourly 4d ago
Scheduler (Santa Monica, CA)
IDR, Inc. 4.3
Patient care coordinator job in Santa Monica, CA
IDR is seeking a Scheduler to join one of our top clients in Santa Monica, CA. This role is pivotal in ensuring seamless coordination of surgical procedures and patientcare. This is a fully ONSITE position. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Scheduler (Santa Monica, CA):
Coordinate all aspects of patient scheduling, including pre-op and post-op appointments, insurance verification, and surgery authorizations.
Act as the primary liaison between patients, physicians, and various departments, ensuring clear communication and support throughout the surgical process.
Manage the preparation and review of patient charts, including updating demographics and insurance information.
Collaborate with the billing team to facilitate audits and ensure accurate submission of surgical reports and charges.
Provide direct concierge coordination and support to patients, addressing inquiries and resolving issues as needed.
Required Skills for Scheduler (Santa Monica, CA):
High School Diploma or GED.
Minimum of one year of experience in surgery or procedure scheduling.
Strong organizational and communication skills, with the ability to manage multiple tasks efficiently.
Experience in handling physician correspondence and managing referral work queues.
Ability to work collaboratively with a diverse team and maintain a patient-focused approach.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry
Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing
Client and Talent Award winner 12 years in a row
$82k-129k yearly est. 1d ago
Medical Receptionist
Altais, Inc.
Patient care coordinator job in Los Angeles, CA
About Altais: At Altais, we're on a mission to improve the healthcare experience for everyone-starting with the people who deliver it. We believe physicians should spend more time with patients and less time on administrative tasks. Through smarter technology, purpose-built tools, and a team-based model of care, we help doctors do what they do best: care for people.
Altais includes a network of physician-led organizations across California, including Brown & Toland Physicians, Altais Medical Group Riverside, and Family Care Specialists. Together, we're building a stronger, more connected healthcare system.
About the Role
Are you looking to join a fast-growing, dynamic team?
We're a collaborative, purpose-driven group that's passionate about transforming healthcare from the inside out. At Altais, we support one another, adapt quickly, and work with integrity as we build a better experience for physicians and their patients.
About the Role
As the Front Office Receptionist, you will be responsible for providing care to patients as a member of the care delivery team. You will keep the medical practice running efficiently by performing administrative and clinical functions within patient flow aligned within established Practice Management Guidelines. As part of a cross-functional team, you will work directly with a team of Medical Assistants and Medical Receptionists reporting directly to the Practice Operations Supervisor. You will own responsibilities in a fast-paced environment working within a paperless environment. Responsibilities include taking vitals, rooming patients, cleaning rooms, assisting with procedures, while focused on providing patients with excellent medical care.
You will focus on:
Greeting and registering patients for their appointment; providing the necessary paperwork, confirming and/or updating insurance coverage and patient demographic information
Collecting patient balances and co-pays, appropriately tracking and recording all payments collected and assists patients with their benefits questions
Supporting incoming calls and other office correspondence, including scheduling and confirming appointments, triaging calls for clinical team
The Skills, Experience & Education You Bring
High School Diploma or GE
Experience with Electronic Medical Record systems (Athenahealth preferred)
Base Salary
$21.00 - $22.00/hr
You Share Our Mission & Values:
Compassion
We act with empathy and a deep respect for the challenges faced by physicians and their patients. Our work is driven by a genuine commitment to improving lives and ensuring that care is delivered with dignity, understanding, and humanity.
Community
We foster a culture of collaboration--with physicians, patients across the healthcare ecosystem, and among our teams. By building strong, trusted relationships, we create a unified community focused on advancing patientcare and physician well-being.
Leadership
We lead with integrity and vision, setting the standard for excellence in physician support and healthcare innovation. Through collaboration and expertise, we empower others to lead, drive change, and shape the future of care.
Excellence
We are relentlessly focused, results-driven, and accountable for delivering measurable value to physicians and the patients they serve. Our high standards reflect our commitment to excellence, operational discipline, and continuous improvement.
Agility
We embrace change as a constant and respond swiftly to the evolving needs of the healthcare industry. With flexibility and forward-thinking, we adapt, innovate, and act decisively to keep physicians at the forefront.
Altais values the contribution each Team Member brings to our organization. Final determination of a successful candidate's starting pay will vary based on several factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.
The anticipated pay range for this role is listed in our salary posting for transparency but may vary based on factors including the candidate's qualifications, skills, and experience.
Altais and its subsidiaries and affiliates are committed to protecting the privacy and security of the personal information you provide to us. Please refer to our 'CPRA Privacy Notice for California Employees and Applicants' to learn how we collect and process your personal information when you apply for a role with us.
Physical Requirements: Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of workday.
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.
$21-22 hourly 6d ago
Patient Care Coordinator
Amen Clinics, Inc., a Medical Corporation 4.1
Patient care coordinator job in Costa Mesa, CA
The PatientCareCoordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive.
Essential Duties and Responsibilities:
Greets, checks-in and checks-out patients
Handles new and existing patient inquiries
Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate
Collects and posts patient payments
Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
Schedules, reschedules and cancels patient appointments
Provides support to their assigned doctor and assists other PCCs as needed
Provides supplement and nutraceutical information to patients and answers questions as needed
Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws
Qualifications and Requirements:
High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred
A minimum of 2 years professional experience in a clinic or medical practice required
Knowledge, Skills and Abilities:
Knowledge of general clinic or medical practice processes
Basic/Intermediate computer skills with a willingness to learn our intake and patientcare systems
Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication
Excellent organizational and time management skills
Ability to identify and resolve problems
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow
Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers
Ability to maintain confidentiality of sensitive and protected patient information
Ability to work effectively as a team player and provide superior customer service to all staff and leadership
Dress Code Requirements :
Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday
Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire
Company will purchase one additional set at employee's annual work anniversary
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent sitting for long periods of time
Frequent typing and viewing of computer screen
Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone
Frequent hearing, listening and speaking by telephone and in person
Occasionally required to stand, walk, reach with hands and arms, stoop or bend
Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day
Work Environment:
The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work indoors in temperature-controlled environment
The noise level is usually moderate with occasional outbursts from patients during treatment
$37k-47k yearly est. Auto-Apply 22d ago
Patient Care Coordinator
Specialty Care Rx 4.6
Patient care coordinator job in Orange, CA
Job DescriptionDescription:
The PatientCareCoordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilitating effective communication between patients, healthcare providers, and internal teams. The PatientCareCoordinator utilizes electronic health records and pharmacy systems to document and manage patient information, ensuring accuracy and continuity of care.
Duties and Responsibilities
Uphold high standards of customer service by ensuring all patient interactions are handled professionally and positively, contributing to patient satisfaction and retention.
Access, update, and maintain accurate patient information using electronic health record (EHR) systems and the CareTend pharmacy system.
Use basic medical terminology to communicate effectively with patients and medical professionals, addressing questions, concerns, and inquiries in a timely manner.
Initiate regular check-ins with patients to ensure they are adhering to their prescribed treatment plans, manage medication refills, and provide ongoing support to maintain therapy compliance.
Coordinate with patients and prescriber offices to schedule medication deliveries, ensuring continuity of therapy and maintaining trusted customer relationships.
Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records.
Identify and escalate issues involving complex clinical matters to the appropriate clinical team when necessary.
Facilitate communication between patients, prescriber offices, and internal teams by transmitting status updates, triage notifications, and the necessary documentation to support patient therapy compliance.
Other duties as assigned by Supervisor.
Requirements:
Strong verbal and written communication skills.
Bilingual Spanish is highly preferred but not required.
Ability to utilize medical terminology to communicate with patients and healthcare professionals.
Excellent organizational skills, with a strong attention to detail.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to multi-task and work well under pressure in a fast-paced environment.
Self-motivated and able to work both independently and as part of a team.
Education and Experience Requirements
Experience using electronic health records (EHR) systems.
1+ years of experience in customer service or patientcarecoordination.
Specialty Pharmacy experience is highly preferred.
IVIG scheduling and carecoordination experience is highly preferred.
Experience with CareTend pharmacy system is highly preferred.
$32k-48k yearly est. 26d ago
Patient Care Coordinator - Surgery
Bluepearl 4.5
Patient care coordinator job in Irvine, CA
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
BluePearl Pet Hospital is seeking an experienced Surgery PatientCareCoordinator to join our state-of-the-art emergency and specialty hospital.
Payband: $21 - 30.30/Hr
Are you committed and passionate about enriching lives through remarkable care for pets?
Do you thrive in a fast-paced, dynamic, and rewarding work environment?
Are you a team player who enjoys working together on a team to provide quality care for pets?
If you answered "yes" to these questions, then we want to hear from you.
As a PatientCareCoordinator, you will act as a liaison between the front and back of the hospital by facilitating client/patient flow between the waiting room, exam rooms, CSR staff, and clinical staff, triaging medical phone calls, coordinating client/doctor communication, and performing visit follow-up calls. Evening, weekend, and holiday work across both locations may be required as part of the normal workweek.
As the PatientCareCoordinator, you will:
Monitor the waiting/exam room clients; assist with refreshments/marketing materials; update clients on wait time/patient status
Maintain open communication with the doctor and technical staff to minimize wait times and maximize patient flow regarding long wait times
Coordinatepatient flow between multiple specialties
Manage Cornerstone hospital census
Facilitate discharge appointments for all services
Perform patient discharges in coordination with the technical team
Manage patient discharge/visit board and exam rooms; ensure comfortable and timely visits & discharges
Check doctor message bin and triage messages for doctors; facilitate solutions for clients
Receive and address patientcare telephone calls from the general public
Call previous day's clients for follow-up feedback for both locations
Why BluePearl?
Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career.
To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.
We value your health and well-being as an associate by providing you with the following:
Medical, dental, vision, and life insurance options.
Parental leave benefits
Flexible work schedules
401k and retirement planning
Time to reset, rewind, and reflect through our paid time off and floating holiday plans
A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment
We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug-Free Workplace.
$21-30.3 hourly Auto-Apply 4d ago
Patient Care & Experience Coordinator
Apidel Technologies 4.1
Patient care coordinator job in Newport Beach, CA
Job Description
The PatientCare and Experience Coordinator on the Compass team manages patient centric support and services facilitated through the Compass app. Services may include DNA testing, expanded lab panels, health data analysis, and personalized health and wellness plans. The Coordinator is responsible for assisting with patientcare and care navigation, including appointment scheduling and insurance. Monitors patient engagement, navigates patientcare, coordinates with specialists, and manages prescription refills. Communicates with patients via phone and in app messages and delivers an exceptional member experience through all interactions.
Job Responsibilities:
Answer inbound phone calls, perform insurance and ID verification, manage Compass app messages, schedule specialist visits, engage with patients through in app check ins and phone calls.
Use the app, telephone, and email to perform proactive patient reach outs regarding their care.
Listen attentively to customer concerns, empathize with their situation, and provide appropriate solutions and resolutions for concerns to retain members.
Assist clinical teams with administrative memberrequests and overflow tasks as needed medical record requests, insurance invoice requests, and clinical letters of medical necessity.
Schedule and conduct welcome calls with new members. Onboard them to Compass and schedule appointments.
Provide messaging & phone coverage, triage timesensitive messages, escalating to management oncall.
Maintains a full comprehension of Compass clinical operations, tools, and workflows to maximize admin support for the practice.
Follows all clinical care guidelines and related healthcare laws
Supports the team with chart prep, scheduling, appointment follow up tasks, in app message requests, and Epic inbasket requests.
Meet and exceed performance metrics to achieve a seamless patient experience, including acquisition, retention, patient engagement, and high patient satisfaction scores.
Collaborates to resolve technical issues. Provides feedback and suggested improvements for the digital experience.
Is positive and professional providing exceptional customer service.
Assist practicewide pilots and enhancement initiatives.
Performs other duties as assigned.
Skills:
Required:
Three plus (3) + years in health care, carecoordination, patient experience, and/or member concierge.
Five plus (5) + years of patientcare, customer service, or related experience in a fastpaced environment.
Experience with digital healthcare programs and technology
Proven experience at an innovative health care company, preferably a membershipbased company where technology was used to facilitate care both virtually and inperson.
Excellent verbal communication skills, with a clear and pleasant phone voice.
Strong listening skills and the ability to empathize with customers\' concerns.
Exceptional problemsolving abilities, with a focus on finding creative and effective solutions.
Attention to detail with a knack for organization and clarity
Flexibility: things change often, and we need someone who can adapt quickly.
Ability and proactive mindset to assist in sustainable administrative processes and identify areas for improvement in operational workflows.
Demonstrates excellent communication skills and customer service abilities while providing effective administrative support for our Providers, Health Coaches, other team members, and Members.
Preferred:
Experience using an electronic medical record system, working with clinical notes, and reading lab results is a plus, but not required.
Knowledge and understanding of patients benets, insurance plan coverage and claim responsibility.
Education:
Required Education:
High School diploma.
Bachelors degree or equivalent work experience in a healthcare environment.
Preferred Education:
Business Administration Degree (BA) in any business specialty.
Required Certifications & Licensure:
N/A
Preferred Certifications & Licensure:
Medical certification or advanced training.
$32k-40k yearly est. 18d ago
Patient Care Coordinator | CSSIFM
Nanthealth 4.5
Patient care coordinator job in El Segundo, CA
Location: El SegundoEmployment Type: Full-time Our practice is seeking a compassionate and organized PatientCareCoordinator/Front Desk Admin to join our care team. This role patient involves all handling aspects of front desk tasks, ensuring a seamless and supportive experience for individuals undergoing cancer treatment. The ideal candidate is a strong communicator who thrives in a multidisciplinary environment and values both clinical excellence and patient-centered service.
Key Responsibilities
PatientCareCoordination Duties:
Serve as a point of contact for patients regarding appointments, treatment schedules, and care plans.
Collaborate with the clinical team to ensure timely follow-up on diagnostic tests, referrals, and authorizations.
Maintain accurate and confidential patient records within the electronic health record (EHR) system.
Facilitate communication between oncology providers and other care specialists to support integrated care.
Assist the front desk with answering phones, filing, creating charts as needed.
Downloads intake forms
Uploads records to SharePoint
Requests and receives medical records for our Medical Review Team, responds to inquiries from the Medical Review Team
Open and disperse mail weekly
Download, file, distribute medical records as needed.
Verify insurance of patient's scheduled
Collect copays/balances at check in
Print and mails invoices monthly to patients
Qualifications
Demonstrated organizational skills with attention to detail and an empathetic, patient-focused demeanor.
Proficiency with EHR systems and basic medical office software, Microsoft suite including, but not limited to Outlook, MS Word and MS Excel.
3 years of experience in an office customer service role, medical office preferred but not required
Schedule and Compensation
Monday through Friday, 8 am - 5 pm on site - no remote options
Competitive salary commensurate with experience.
Comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.
Pay Range:
$20.00 to $34.00 per hour
$20-34 hourly 14d ago
Aesthetic Patient Care Coordinator
Laguna Dermatology 3.6
Patient care coordinator job in Laguna Hills, CA
Job Description
Join our dynamic team at Laguna Dermatology and Newport Cove Dermatology, a leading medical and cosmetic dermatology practice dedicated to providing exceptional skincare solutions to our clients. With a reputation for excellence in both medical treatments and cosmetic enhancements, we are committed to helping our clients achieve their skincare goals and boost their confidence
The patientcarecoordinator (PCC) conducts effective and informative client consultations based on the needs and objectives of the patient. The PCC is responsible for promoting the medical practice products, procedures and services through education, patient outreach, and strong skills in consultative selling. The role of the PCC is to achieve business growth by overseeing the sales of treatments, procedures and products, meeting and exceeding goals of the physicians and implementing strategic plans that meet the needs of the customer.
Responsibilities
Duties and Responsibilities:
• Accomplishes revenue objectives by meeting or exceeding daily, weekly, and monthly goals.
• Accomplishes conversion and expansion objectives by:
o Tracking, reviewing, and analyzing metric including number of consultations conducted, number of consults closed, and the revenue per closed consultation.
o Continually working on skills such as patient needs assessment, building rapport, consultative selling, treatment and procedure knowledge and presentation, and overcoming objectives.
o Being fully educated on all products, procedures, treatments, programs and promotions offered and having the ability to be clear and effective when communicating and educating patients.
o Skillful and knowledgeable to educate and inform patients on pre-treatment preparation and post treatment care.
o Being fully informed and abreast of all financing options available.
o Following all standard protocols for unclosed consultations timely.
o Conducting confirmation calls, follow up emails, and post treatment consultations.
o Conducting quarterly retention analysis reports and developing strategic plans.
o Tracking monthly consults to conversion rations for quantitative analysis.
• Achieves business growth objectives by developing business partnerships and relationships via community outreach, presentations at local businesses, distribution of materials and development of referral programs.
• Achieves marketing objectives by:
o Implementing all marketing plan initiatives and programs offered within the practice.
o Making recommendations for marketing plans and promotions that attract and retain patients.
o Managing office programs such as treatment plans, reminders, referrals, birthdays, loyalty programs.
o Work closely with management and marketing department.
• Provides information to the physicians and management by:
o Proper use of EMRand or all patient management software systems and running monthly analytical reports based on business.
o Tracking success of marketing campaigns and return on investment for each initiative.
o Tracking personal performance and activities related to the physician's surgical goals, as well as the office overall goals for non-surgical and skin care treatments.
• Contributes to the overall business operations by:
o Assisting the front desk with their day to day on an “as needed” basis.
o Communicating in a friendly, personal and respectful manner with all patients and staff members.
o Making quick and timely responses to all personal and patient inquiries.
Required Skills
Position Requirements:
• Must be articulate, personable and possess excellent communication skills.
• Enjoy working with people and have experience in a consultative sales environment.
• A love for the Medical aesthetics field and its services
• Sound listening and customer service skills.
• Ability to comprehend and analyze data and metrics.
• Computer skills.
• Must be a team player with a positive attitude.
• Willingness to succeed and grow individually as well as part of a team.
Education and Experience Requirements:
· 2-4-year college degree or at least 3 years equivalent sales and customer service experience.
· At least 1 year working in an aesthetics, plastic surgery or cosmetic dermatology practice.
$35k-50k yearly est. 14d ago
Scheduling Specialist
Welbe Health
Patient care coordinator job in Long Beach, CA
The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We provide all-inclusive care for seniors including medical, dental, physical therapy, and much more. Our core values and participant focus lead the way no matter what. Our Scheduling Specialist is a critical team member who will ensure that Welbe participants receive care in a timely manner. The Scheduling Specialist's primary focus includes coordinating participant care, scheduling, and maintaining accurate team member availability for participant appointments. The Scheduling Specialist will also handle cancellations and rescheduling requests, reminder calls to participants regarding future appointments, and other administrative tasks as directed.
Essential Job Duties:
* Effectively coordinate the scheduling of participant appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers, etc.), and meeting appointment turn-around times as outlined in appointment scheduling protocol
* Address cancellation and rescheduling requests from both staff members and participants, ensuring that changes are appropriately handled and promptly communicated to all relevant parties
* Answer incoming phone calls, emails, and requests coming into the center as needed
* Appropriately screen, transfer, resolve, and dispose of calls expeditiously while adhering to all process and documentation standards
* Maintain and update team member schedule availability in source systems, ensuring that accurate information is reflected for all available time slots
* Send appointment confirmations and appointment reminders as outlined by department protocols, updating appointments as needed
Job Requirements:
* High school diploma or equivalency required
* Minimum of one (1) year of experience working in healthcare required
* Experience in data entry and multiple software platforms, including one (1) year of experience working with an Electronic Medical Record (EMR) · Excellent organizational and communication skills
* Bilingual English/Spanish preferred
Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
* Medical insurance coverage (Medical, Dental, Vision)
* Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time.
* Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path!
* And additional benefits
Salary/Wage base range for this role is $23.23 - $30.66 hourly + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.
Compensation
$23.23-$30.66 USD
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
Beware of Scams
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
$23.2-30.7 hourly Auto-Apply 3d ago
Patient Service Rep I - Rehab O/P
Cedars-Sinai 4.8
Patient care coordinator job in Los Angeles, CA
Align yourself with an organization that has a reputation for excellence! Cedars-Sinai received the National Research Corporation's Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company's Workplace of the Year, 3 years in a row. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We offer an outstanding benefit package and competitive compensation. Come find out why Cedars-Sinai was Voted #1 in California aby U.S. News Best Hospitals!
**Why work here?**
Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patientcare we strive for.
**What will you be doing in this role?**
The Patient Service Representative I (PSR I) plays a vital role in facilitating patientcare. This role primarily involves answering telephones, taking accurate messages, scheduling patient appointments, and managing patient referrals. The Patient Service Rep I (PSR I) demonstrate professionalism and productivity while maintaining a positive interaction with our patients.
**These responsibilities include:**
+ Answering and triaging calls- directing to appropriate individuals or departments.
+ Verifies insurance eligibility with an understanding of basic healthcare insurance benefits
+ Updates patient demographic and insurance information in the CS-Link system accurately and timely
+ Schedules and coordinatespatient appointments under supervision
+ Assists in managing physician schedules, handling patient/provider correspondence as directed
+ Provides general administrative support, including answering phones, routing calls, and managing medical records
+ Coordinates and manages patient referrals and authorizations, ensuring that patient interactions comply with healthcare regulatory standards
+ Assist in other duties as assigned by management
**Qualifications**
**Job Qualifications:**
+ High School Diploma/GED - Required
+ At least 6 months experience working with insurance companies and obtaining authorizations - Preferred
**Req ID** : 14288
**Working Title** : Patient Service Rep I - Rehab O/P
**Department** : Rehab OP Mgr
**Business Entity** : Cedars-Sinai Medical Center
**Job Category** : Administrative
**Job Specialty** : Admissions/Registration
**Overtime Status** : NONEXEMPT
**Primary Shift** : Day
**Shift Duration** : 8 hour
**Base Pay** : $21.65 - $33.56
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.
Morrison Healthcare
We are hiring immediately for a part time PATIENT DINING ASSOCIATE (DIETARY AIDE) position.
Location: Providence St Johns - 2121 Santa Monica Boulevard, Santa Monica, CA 90404. Note: online applications accepted only.
Schedule: Part time schedule. Days and hours may vary. More details upon interview.
Requirement: 1 year of previous customer service experience is preferred.
Fixed Pay Rate: $24.00 per hour
Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you'll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.
For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.
Job Summary
Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
Essential Duties and Responsibilities:
Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
Follows facility and department infection control policies and procedures.
Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
Performs other duties assigned.
Qualifications:
Ability to read, write and interpret documents in English.
Basic computer and mathematical skills.
Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.
BENEFITS FOR OUR TEAM MEMBERS
* Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
* Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
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Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Morrison Healthcare maintains a drug-free workplace.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
$24 hourly 4d ago
Patient Care Coordinator
Amen Clinics, Inc., A Medical Corporation 4.1
Patient care coordinator job in Costa Mesa, CA
The PatientCareCoordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive.
Essential Duties and Responsibilities:
Greets, checks-in and checks-out patients
Handles new and existing patient inquiries
Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate
Collects and posts patient payments
Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
Schedules, reschedules and cancels patient appointments
Provides support to their assigned doctor and assists other PCCs as needed
Provides supplement and nutraceutical information to patients and answers questions as needed
Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws
Qualifications and Requirements:
High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred
A minimum of 2 years professional experience in a clinic or medical practice required
Knowledge, Skills and Abilities:
Knowledge of general clinic or medical practice processes
Basic/Intermediate computer skills with a willingness to learn our intake and patientcare systems
Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication
Excellent organizational and time management skills
Ability to identify and resolve problems
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow
Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers
Ability to maintain confidentiality of sensitive and protected patient information
Ability to work effectively as a team player and provide superior customer service to all staff and leadership
Dress Code Requirements :
Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday
Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire
Company will purchase one additional set at employee's annual work anniversary
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent sitting for long periods of time
Frequent typing and viewing of computer screen
Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone
Frequent hearing, listening and speaking by telephone and in person
Occasionally required to stand, walk, reach with hands and arms, stoop or bend
Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day
Work Environment:
The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work indoors in temperature-controlled environment
The noise level is usually moderate with occasional outbursts from patients during treatment
$37k-47k yearly est. Auto-Apply 19d ago
Patient Service Rep - Ob/Gyn
Cedars-Sinai 4.8
Patient care coordinator job in Beverly Hills, CA
The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information.
Job Duties and Responsibilities:
+ Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team.
+ Greets patients and assist with resolving patient issues or raising patients issues.
+ Check-in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance data are accurate in CS-Link.
+ Schedules appointments, complete patient registration, collect patient payments and provides a high standard of patient service.
+ Assists with the management of physician schedules and finds opportunities for improvement. Handle patient/provider correspondence as instructed.
+ Process and track referrals and authorizations for various insurance types.
+ Manages patientcare flow and assist with monitoring CS-Link message pools and standard work.
+ Monitors and assess their own workflow to find opportunities for improvement.
+ Explains policies, procedures, or services to patients using administrative knowledge
+ Participates in daily huddles and staff meetings.
+ Promotes and practice infection prevention standards and all department policies and procedures.
**Qualifications**
Education:
High school diploma or GED preferred.
Experience:
Two (2) years of experience working as a Patient Service Rep in an outpatient medical office setting preferred.
**About Us**
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patientcare, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
**About the Team**
With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai's medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.
**Req ID** : 13773
**Working Title** : Patient Service Rep - Ob/Gyn
**Department** : OBGYN
**Business Entity** : Cedars-Sinai Medical Care Foundation
**Job Category** : Administrative
**Job Specialty** : Admissions/Registration
**Overtime Status** : NONEXEMPT
**Primary Shift** : Day
**Shift Duration** : 8 hour
**Base Pay** : $24 - $33
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.
How much does a patient care coordinator earn in Anaheim, CA?
The average patient care coordinator in Anaheim, CA earns between $27,000 and $61,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Anaheim, CA
$41,000
What are the biggest employers of Patient Care Coordinators in Anaheim, CA?
The biggest employers of Patient Care Coordinators in Anaheim, CA are: