Patient care coordinator jobs in Brentwood, NY - 1,103 jobs
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Patient Care Coordinator
JECT
Patient care coordinator job in Rye Brook, NY
JECT is a medical aesthetics brand specializing in cosmetic injectables and medical-grade skincare. We offer a curated menu of services in a warm and inviting environment with safety and results as our utmost priority. Our mission is to make these services accessible and mainstream. JECT has locations in the West Village, Upper East Side, Bridgehampton, Westchester, Miami, and Los Angles with additional locations in the works as well.
Description
We are looking for an Aesthetic PatientCareCoordinator to be responsible for the management of the patient pipeline, as well as optimization of sales and patientcare opportunities, through the delivery of service excellence and a consultative approach. This position sits at our Upper Eastside location.
JECT's Core Values
Specialized:
JECT sets the industry standard for medical aesthetics. Our providers are all board-certified medical professionals that specialize in aesthetics, with extensive professional experience. All providers complete JECT Academy, an innovative and rigorous aesthetics training program that encompasses all relevant aspects of the field.
Personalized:
JECT consistently goes above and beyond to provide our patients with a personalized experience and unparalleled results. We specialize in full face consultations that consider a holistic and multifaceted treatment approach. Our priority is development of individualized treatment plans reflective of our expertise and our client's aesthetic goals.
Welcoming:
At JECT, we pride ourselves on approachability and providing our patients comfort and ease throughout the entirety of their experience. We get to know our clients on a personal level and take the time to discuss their goals, questions, and concerns. The JECT environment feels warm and inviting, while also conveying to the client that they're in the best of hands.
Collaborative:
As one of the fastest-growing aesthetics businesses in the industry, our team is made up of the best and the brightest. We build upon our collective knowledge to ensure patient safety and the best results for our clients. We uplift one another and cultivate a supportive environment that encourages growth on both the individual and company level.
Key Responsibilities
Manage and respond to incoming client communications via phone, text message, and email
Provide clients with an educational and value-enriched consultative approach, to initiate, expand, and close sales opportunities
Answer all questions regarding costs and services (deferring to a provider if necessary)
Schedule clients for initial and future appointments and enter all relevant client demographics into practice management system as directed
Resolve client questions and issues with the utmost care and attention to detail
Share customer feedback and information with other team members and managers to continuously evolve the client experience
Maintenance of client profiles across all systems: completing profiles for new clients, updating contact details when required, recording notes after all interactions with client, whether the interaction was via phone, text, email, or in-person
Nurture relationships and facilitate client reach outs proactively and on a regular basis
Deliver personalized service while meeting quality and productivity standards
Ensure confidentiality of sensitive information, HIPAA
Radiate the JECT mission and team goals, including KPIs and OKR
Expectations
Ability to multi-task in a fast-paced environment, whilst still being attentive to clients
Ability to take the lead on a conversation and initiate a consultative approach
Strong interpersonal and communication skills, with the ability to listen and adjust one's tone and cadence to mirror that of the client
Existing knowledge of medical aesthetic services highly advantageous
Must be willing to work a flexible schedule including some evenings and weekends
Qualifications
Associates degree preferred
1-2 years of sales experience
Experience in medical aesthetics or similar industry highly advantageous
Compensation & Benefits
Competitive compensation
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Paid Time Off (Vacation & Sick)
Training & Development
Generous employee discounts on JECT services and products
$20k-45k yearly est. 1d ago
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Credentialing Specialist
The Goodkind Group, LLC 4.0
Patient care coordinator job in Farmingdale, NY
Type: Temp to Permanent (Full-Time)
Shift: Days
Hours: 8:30 AM - 4:30 PM or 9am-5pm
The Medical Affairs Credentialing Specialist processes credentialing and re-credentialing applications of physician and allied health practitioners. The Specialist reviews applications, conducts primary source verifications, prepares appointment letters, and maintains Midas database. The Credentialing Specialist contacts internal and external medical office staff, licensing agencies, and insurance carriers to complete credentialing applications.
The Credentialing Specialist should have a good working knowledge of commonly used concepts, practices, and procedures relative to NCQA and Joint Commission standards.
Responsibilities:
Process initial and recredentialing applications for physicians and allied health professional.
On a monthly basis, track expiring licensure and send reminder notices to practitioners.
Collect and verify background information for practitioners using primary and secondary sources by querying various websites.
Enter and maintain practitioner information in Credentialing database, as appropriate
Maintain confidential credentials files and electronic medical staff databases.
Assist with preparation of agenda for Credentialing Committee meetings and distribution of minutes to Committee members.
Provide support during Managed Care, Joint Commission and DOH audits
Additional tasks, as applicable
Requirements:
3-5 years' experience in Medical staff Services and/or Credentialing
CPCS Certification preferred
High School diploma or Equivalency required
B.S. Preferred
Excellent written and verbal communication skills
Excellent technical skills
Excellent interpersonal skills
$35k-44k yearly est. 3d ago
Patient Coordinator I (Spanish Bilingual Required) - Surgery
Mount Sinai Hospital 4.4
Patient care coordinator job in New York, NY
The PatientCoordinator I greets and establishes first contact with patients, or performs in a call center capacity. Confirms and updates patient demographics and verifies insurance as necessary to ensure that patients have appropriate insurance for physician they are seeing.
Responsibilities
Greet patients either in person or via telephone, and update their insurance/demographics in the practice management system.
Assure that physician accepts insurance that patients present with. If not already done prior to visit, verify insurance prior to patients arrival or at minimum at time of arrival before visit.
Communicate with appropriate staff regarding patients arrival, and ensure that patients medical record is available for physician.
Process/update HIPAA-related paperwork and other institutional forms as necessary.
Collect or retrieve referrals or insurance authorizations as required.
Review status of waiting room on a routine basis and ensure that patients are kept advised of wait times.
Ensures that patient has paid co-pay or collects co-pay under direction of billing staff, providing patient with receipt following established cash-control processes.
May schedule patient for follow-up appointment as needed. Provide patient with guidelines for requesting medical records, if necessary.
May perform simple charge entry tasks or enter payments collected from patients and prepare Cashiers deposit. Note: duties are mutually exclusive and may not be performed by the same employee.
Performs in a call center capacity (Faculty Practice Associates)
Answer phones for practice and schedule appointments
Follow all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents.
May initiate reminder phones calls for next day appointments.
Performs other related duties
Qualifications
High School graduate/GED.
1 year physician practice experience
Must have a minimum of one week training on-site which will be provided by practice.
Prefer experience in a medical office setting, utilizing a computer system for physician scheduling.
IDX or other practice management system experience preferred
Non-Bargaining Unit, 862 - Surgery - ISM, Icahn School of Medicine
About Us
Strength through Unity and Inclusion
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patientcare. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patientcare and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
About the Mount Sinai Health System:
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
Equal Opportunity Employer
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
$41k-49k yearly est. 7d ago
Patient Service Representative
Prokatchers LLC
Patient care coordinator job in New York, NY
Answer incoming calls and electronic requests from patients, family members, and external parties in a professional and courteous manner.
Register new patients and schedule healthcare appointments while ensuring timely, accurate, and compliant data entry.
Verify insurance coverage or determine patient self-pay responsibilities and provide cost estimates.
Handle clerical and clinical messages from patients, family members, and healthcare professionals.
Identify urgent patient situations and coordinate immediate triage.
Remain composed with upset callers, escalating priority issues when needed.
$33k-40k yearly est. 2d ago
Credentialing Specialist - Temporary (Part-Time)
Flexstaff Careers 4.0
Patient care coordinator job in Syosset, NY
FlexStaff is seeking a temporary Credentialing Specialist, part time (2 days/week) requiring travel between 2 locations during the week (Garden City & Syosset). Healthcare credentialing experience required.
Pay Rate: $25/hr
Job Description
Assures the credentialing of healthcare providers is conducted in accordance with organizational policies, operational procedures, and applicable governmental and regulatory agency regulations and standards. Performs activities associated with verification, tracking inquiries, and follow-up on problems which may delay completion of the file.
Responsibilities
• Obtains source verification of credentials in accordance with prevailing policies and procedures.
• Tracks responses and follows-up on items not received within established cycle periods.
• Reviews completed files with management in accordance with established schedules.
• Maintains credential records.
• Produces management reports regarding operations performance and/or provider credentialing status for internal management and external providers using the health system's verification services.
•Adheres to operating policies and procedures including delivery of completed work and use of resources.
•Initiates correspondence to providers, users, health plans and others as necessary to obtain requisite credentialing information.
• Informs management regarding the status of departmental operations and provider credentialing issues of concern.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Qualifications
• High School Diploma or equivalent required.
• 1-3 years of relevant experience, required.
$25 hourly 5d ago
Care Coordinator
Diamond and Denim Recruiting LLC
Patient care coordinator job in Stratford, CT
Job Title: Home Care Scheduler
Schedule: Full-Time | Monday-Friday | 8:00 AM - 5:00 PM
Type: In-Office
Pay Range: $45,000 - $50,000 annually, based on experience
We are seeking a detail-oriented and highly organized Home Care Scheduler to join our Salisbury, MD team. The ideal candidate will have experience managing high-volume scheduling in a fast-paced home care environment. This role requires a proactive professional with strong communication skills, who can balance client needs and caregiver availability while maintaining compliance and care continuity.
Key Responsibilities:
Schedule and coordinate home care services for a caseload of 50+ clients
Utilize the LTSS system to input, manage, and track service authorizations, caregiver schedules, and visit logs
Ensure all shifts are staffed appropriately and in compliance with care plans and regulatory requirements
Communicate with caregivers and clients to confirm schedules, resolve conflicts, and adjust assignments as needed
Maintain accurate and up-to-date client and caregiver information in internal systems
Collaborate with intake, field staff, and case managers to ensure seamless service delivery
Monitor and respond to staffing challenges quickly and efficiently
Provide exceptional customer service to clients, families, and field staff
Qualifications:
1-2 years of home care scheduling experience required
Experience handling 50+ client caseloads
Proficiency with the LTSS system is strongly preferred
Excellent organizational, problem-solving, and communication skills
Ability to work independently and prioritize tasks in a deadline-driven environment
Strong computer skills and comfort with scheduling platforms
High school diploma or equivalent required; additional healthcare or administrative education a plus
Why Join Us?
Be part of a mission-driven team improving lives through compassionate care
Consistent weekday schedule with a supportive in-office environment
Growth opportunities within a reputable and expanding organization
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
Home Care: 1 year (Required)
Language:
Spanish (Required)
Ability to Commute:
Stratford, CT 06615 (Required)
Work Location: In person
$45k-50k yearly 19h ago
Credentialing Specialist
Pride Health 4.3
Patient care coordinator job in New York, NY
The Credentialing Specialist is responsible for coordinating and managing all aspects of provider credentialing and re-credentialing activities. This role ensures that all medical staff, allied health professionals, and other designated providers meet organizational, regulatory, and accreditation requirements prior to practicing. The position requires strong healthcare experience, exceptional attention to detail, and proficiency with credentialing systems.
This is a fully onsite position.
Key Responsibilities
Credentialing & Re-Credentialing
Facilitate the complete credentialing lifecycle for initial appointments, reappointments, and ongoing audits.
Manage clinical privileging processes for medical staff and allied health professionals in accordance with policies, procedures, and bylaws.
Primary Source Verification
Perform and document primary source verification for new and existing providers.
Ensure compliance with verification standards and due diligence requirements.
License & Certification Management
Track and ensure timely renewal of provider licenses and certifications prior to expiration.
Update provider files and databases promptly as renewals are completed.
Records Management & Data Integrity
Maintain accurate, organized, and up-to-date provider credentialing files.
Ensure consistency and accuracy in all credentialing database entries.
Utilize software tools to monitor status alerts, run reports, and review scanned documentation.
Compliance & Regulatory Standards
Interpret and apply standards from accrediting and regulatory agencies.
Maintain working knowledge of laws, statutes, and regulations related to credentialing.
Software & Technology
Use MDStaff credentialing software (or similar systems) for data entry, tracking, and monitoring credentialing activities.
Team Support & Backup Coverage
Provide credentialing support for other members of the credentialing team as needed to ensure continuity of operations.
Minimum Required Skills & Qualifications
Bachelor's Degree - Required.
Healthcare Field Experience - Previous experience working within a healthcare environment is mandatory.
Credentialing Expertise - Hands-on experience with provider credentialing and privileging.
Primary Source Verification Skills - Ability to conduct and document all required verification activities.
MDStaff or Equivalent Software Proficiency - Experience managing data within credentialing systems.
Regulatory Knowledge - Understanding of accreditation and regulatory standards governing credentialing activities.
Exceptional Attention to Detail - Ability to ensure accuracy, consistency, and data integrity.
Records Management Skills - Experience maintaining comprehensive, compliant credentialing files.
Backup Capability - Ability to step in for other credentialing team members when coverage is needed.
Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
$41k-51k yearly est. 19h ago
Front Desk Coordinator
Real Essentials
Patient care coordinator job in New York, NY
About Us
RE Brands is a fast-growing fashion company that owns and operates Real Essentials, one of the top-selling apparel brands on Amazon. We're a dynamic, innovative team redefining value-driven fashion through design, speed-to-market, and technology. With licenses like Juicy Couture Sport, Nautica, and Hunter, and a rapidly expanding retail and wholesale presence, we're scaling across e-commerce and brick-and-mortar channels.
Job Description
We're looking for a personable, detail-oriented Front Desk Coordinator to be the face of our NYC office. This is an entry-level position ideal for someone with strong interpersonal skills, a proactive mindset, and an interest in supporting day-to-day office operations.
Responsibilities
Manage and maintain front desk operations
Greet all visitors with warmth and professionalism
Schedule guests and vendor visits with the building
Coordinate office needs such as ordering supplies, stocking the kitchen, and maintaining cleanliness
Manage sample ordering, returns, and organization
Liaise with building management on administrative and operational requests
Assist with office-wide communication and internal team support as needed
Requirements
Some prior administrative, office, or customer service experience preferred
Excellent communication and organizational skills
Ability to multitask and stay proactive in a fast-paced environment
Friendly, professional demeanor and team-first attitude
$32k-41k yearly est. 19h ago
Senior Medical Biller
M&D Capital Premier Billing, LLC
Patient care coordinator job in New York, NY
About Us
M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We're looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply.
Job Description
We are seeking an experienced and detail-oriented Senior Medical Biller to join our dynamic billing department. The ideal candidate will possess deep knowledge of the full claims lifecycle, surgical billing, and current coding guidelines, including CMS CPT, ICD-10, NDC, and LCD regulations. Strong communication skills and the ability to work cross functionally are essential for success in this role.
Primary Responsibilities
· Serve as a liaison with clients and front office staff to gather missing information and minimize billing delays.
· Ensure clients provide accurate and complete data for timely and compliant claims
· submission.
· Collaborate with the coding team to resolve claims on hold due to incomplete or
· missing information.
· Accurately review and process patient encounters in compliance with coding and
· billing regulations.
· Demonstrate understanding of various surgical specialties and their specific billing
· requirements.
· Identify gaps or deficiencies in clinical documentation, work with physicians to
· clarify and improve records.
· Maintain up-to-date knowledge of CMS guidelines, as well as NDC and LCD payer specific regulations.
· Participate in internal billing audits and implement process improvements based on
· audit findings.
· Work proficiently within Electronic Medical Records (EMR) systems.
· Perform additional billing-related tasks and responsibilities as assigned.
Qualifications
· Proficient in CPT and ICD-10 coding.
· In-depth knowledge of CMS, LCD, and NDC billing requirements.
· Familiar with both CMS-1500 and UB-04 billing formats.
· Proven ability to independently identify and resolve billing and coding issues.
· Strong attention to detail with excellent analytical and organizational skills.
· Experience with commercial insurance payers.
· Prior experience with surgical billing required.
· Familiarity with Epic EMR system is preferred.
· 3-5 years experience in a billing position or related position
Benefits
M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.
Salary
This position offers a salary range of $70,000 to $95,000 annually, commensurate with experience.
$33k-41k yearly est. 4d ago
Home Care Patient Care Coordinator (Chinese or Mandarin Preferred)
Office 4.1
Patient care coordinator job in New York, NY
At HouseCalls Home Care, we're more than a Licensed Home Care Services Agency (LHCSA) - we're a mission-driven team committed to delivering compassionate, high-quality care that allows elderly and disabled individuals to live with dignity and comfort in their own homes.
We are currently seeking a PatientCareCoordinator, with Chinese or Mandarin language skills preferred, to support our diverse patient population from our Brooklyn office. In this essential role, you'll serve as the connection between patients, families, and providers-helping ensure culturally responsive, personalized care.
Why You'll Love Working Here
Competitive pay: $23-$24/hour (based on experience)
Health, dental, vision, and life insurance
401(k) with employer match
Paid Time Off & holidays
Short- and long-term disability coverage
Reserved parking
Smaller caseloads for better work-life balance
Supportive leadership and opportunities for growth
Make a meaningful impact as part of a culturally responsive, mission-driven team
What You'll Do as a PatientCareCoordinator
Serve as the primary point of contact for patients and families
Coordinate and personalize home care plans based on patient needs
Manage scheduling, follow-ups, and in-home assessments
Educate patients and caregivers on care routines and services
Track patient progress and maintain accurate documentation
Collaborate with providers, aides, and specialists
Ensure compliance with agency policies and health regulations
Provide empathetic, culturally sensitive support throughout the care process
What We're Looking For
1+ year of experience in carecoordination, case management, or clinical support (home care preferred)
Chinese or Mandarin speaking preferred
Strong communication and organizational skills
Proficiency in Microsoft Office and EHR systems
Ability to multitask in a fast-paced environment
Empathetic, professional, and committed to patient-centered care
Apply Today
Ready to grow your career as a PatientCareCoordinator? Apply directly through this posting and take the next step toward joining a mission-driven organization.
At HouseCalls Home Care, we value diversity, support your growth, and empower every team member to make a lasting difference-every single day.
$23-24 hourly 36d ago
Patient Care Coordinator - Bilingual (English/Spanish)
United Dental Corporation 4.3
Patient care coordinator job in New York, NY
PatientCareCoordinator $25/Hour +/- DOE | Full-Time | High-Performance Front Office Role National Dental - An Established Dental Practice - The Bronx
Do you thrive on making great first impressions while also driving results? Our long-standing, modern dental practice in the heart of Manhattan is looking for a PatientCareCoordinator who delivers exceptional patientcare
in person
-and ensures the business side of the practice runs smoothly and successfully.
If you're a people-first professional with a knack for collections, scheduling, and treatment plan conversions, we want you on our team.
Why You'll Love This Role
$25 per hour +/-, based on experience
Full-time schedule: 5 days/week, no weekends
Full benefits: Medical, Dental, Vision, Life, PTO, 7 paid holidays
401(k) with up to 4% match
Employee Assistance Program for you and your family
Voluntary benefits: pet insurance, identity theft protection, and more
Safe, PPE-protected, CDC-compliant environment
Continuing education opportunities
What You'll Do
Deliver top-tier patient service at every touchpoint, from check-in to checkout
At check-in:
Welcome patients warmly and create a positive start to their visit
Reappoint for their next recare before they leave
Collect over-the-counter balances with confidence
Verify and update personal and insurance details
At checkout:
Present treatment plans and associated fees clearly
Convert treatment recommendations into scheduled appointments
Provide after-visit documents (receipts, school notes, reminders)
Manage and work the recall/reappointment list to keep the schedule full
Monitor and minimize cancellations through proactive communication
Partner with the practice manager and clinical team to keep the daily schedule optimized and on goal
Answer phones promptly and professionally, turning inquiries into booked appointments
Support compliance and maintain organized, accurate patient records
Requirements
What We're Looking For
Minimum of 3 years dental front office experience (collections and scheduling experience required)
Strong skills with scheduling software and Microsoft Office
Experience with dental software systems preferred
Associates degree in business or office administration a plus
Solid communication skills and a professional, friendly demeanor
Highly organized, detail-oriented, and committed to both patient satisfaction and office performance
Benefits
Full-time opportunity, five days a week.
$25 hourly Auto-Apply 60d ago
Patient Care Coordinator
Satori Digital
Patient care coordinator job in Greenwich, CT
Job Description
We're seeking a compassionate and detail-oriented PatientCareCoordinator to support a high-end dermatology practice focused on medical, cosmetic, and surgical skin care. This front-facing role is perfect for someone who thrives in a fast-paced environment, enjoys patient interaction, and can manage multiple administrative tasks with professionalism and poise.
Key Responsibilities
Greet patients warmly, manage check-in/check-out procedures, and ensure a smooth flow through the practice
Schedule, confirm, and manage appointments across multiple providers and services
Answer phones, respond to inquiries, and provide accurate information about treatments and policies
Verify insurance, process payments, and assist with pre-authorizations or billing questions
Maintain accurate patient records and ensure compliance with HIPAA guidelines
Coordinate pre- and post-procedure instructions with clinical staff
Serve as a liaison between patients, providers, and medical assistants to optimize the patient experience
Support the administrative team with additional duties as needed (supply tracking, inventory, data entry)
Qualifications
1+ year of experience in a medical office or dermatology setting preferred
Strong interpersonal and communication skills, both verbal and written
Comfortable with EMR systems (e.g., Modernizing Medicine, Nextech, or similar)
Ability to multitask, prioritize, and work under pressure with grace
Polished, professional demeanor - hospitality or concierge experience is a plus
High school diploma required; associate's or bachelor's degree preferred
Compensation & Benefits
Competitive hourly rate ($23-$25/hr based on experience)
Health benefits and paid time off
Career development in a boutique, high-touch dermatology environment
Exposure to both medical and aesthetic procedures
Powered by JazzHR
Ki4fB5TR4T
$23-25 hourly 15d ago
AOT Care Coordinator
Essen Medical Associates
Patient care coordinator job in New York, NY
Essen Health Care is a growing community healthcare network that provides high quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a ‘population health' model of care, Essen has five integrated clinical divisions offering services in primary & specialty offices, urgent care centers, and nursing homes, as well as house calls for home bound patients; all clinical services are also offered via telehealth. Our Care Management division supports patient-centered care through carecoordination, complex care management and helping address health-related social needs.
Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary focus in the Bronx. Staffed by over 300 primary and specialty care physicians and advanced clinicians, Essen Health Care is one of the largest, most comprehensive private medical groups in New York City. Essen maintains a Clinical Information Services team that maintains our enterprise-wide electronic medical record system, data repository, clinical analytics and population health capabilities. Our Community Services teams create and sustain relationships with community organizations and agencies and health plans.
Essen health is committed to delivering quality carecoordination for all patients. Through that end, Essen Health, recently received designation as ‘Level 3 Patient Centered Medical Home' by the National Committee for Quality Assurance. Furthermore, Essen has won several awards for its patientcare innovations and recently launched Intention Health Ventures to develop and commercialize its technology innovations.
Job Summary
Reports to: CareCoordinator Supervisor for HH+ AOT (Hybrid)
The AOT carecoordinator liaises between the court system, medical system and the community and is responsible for case retention activities, while maintaining a caseload of 15-20 AOT members. The incumbent partners with the members to become involved in all aspects of their care. The carecoordinator delivers quality services to ensure compliance and adherence. The carecoordinator meets with the members on a weekly basis at their residence, medical appointments and or in the community to address specific care plan goals, which include but not limited to addressing medical and psychiatric , behavioral health needs associated to the designatedcourt ordered treatment plan.
Responsibilities
In partnership with care team and staff from the Office of Assisted Outpatient Treatment, the AOT CareCoordinator:
Maintains a caseload of 15-20 AOT members and performs weekly in-person visits with assigned members. As mandates, in-person visits must be performed at the members' residences or in the community at a convenient location.
Performs essential transitional carecoordination services, including pre-release contacts, day-of-release warm handoffs, assessments and service planning, and assists with entitlements, housing, vocational rehabilitation, life skills, and reintegration services.
Connects members to community support services and outpatient health services, including mental health, substance use, behavioral health, harm reduction and medical services.
Leads and advocates for the member during crisis response, case conference and IDT meetings, when applicable.
Documents all encounters and interventions timely and completes initial assessments, reassessments, service care plans, progress notes (using DAP format), and discharge plans.
Completes all mandated reports in the Health Home Reporting System (FCM) and the Assisted Outpatient Treatment (AOT) portal.
Attends compulsory training, related to prison re-entry, harm reduction, overdose prevention and behavioral health/criminal justice.
Maintains ongoing communication and partnership with DOCCS/Parole, the Department of Homeless Services (DHS), and the Office of Mental Health (OMH).
Provides carecoordination services from strength-based, recovery-oriented, trauma-informed, and culturally appropriate approaches.
Performs other duties as requested by immediate supervisor.
Salary: $48,000-$50,000
Qualifications
Bachelor's degree in social services, Human services and Social Sciences or, master's degree in social work with license to practice in New York State. At least six years in the provision of community-based social and case management services.
At least two years of experience in a professional environment providing carecoordination or clinically based interventions to individuals involved in the criminal justice systems.
At least two years in providing direct services to people who are seriously mentally ill, intellectually disabled or chemically dependent.
Knowledge of community resources for individuals with serious mental illness, developmental disabilities, or alcoholism or substance abuse.
Professional experience in navigating services for homeless and substance use populations with medically and psychiatrically complex needs.
Equal Opportunity Employer
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
$48k-50k yearly Auto-Apply 60d+ ago
HH Plus Care Coordinator
Choice of New Rochelle In 3.4
Patient care coordinator job in New Rochelle, NY
Job Description
Title: Health Home Plus Client CareCoordinator
Reports To: Client Care Supervisor
FLSA: Non-Exempt
Status: Full-time
Supervisory Responsibility: Not Applicable
About CHOICE:
CHOICE is a leading Care Management Agency serving Westchester County in New York. Our Vision is a world where all people have a foundation to meet the challenges of everyday life. We are a dynamic not-for-profit organization which operates in the fast-changing environment of healthcare reform. Funded by Medicaid and government grants, we strive to maximize positive human outcomes as we deliver our services to our clients. CHOICE's core Mission is to help people restore and maintain their dignity and well-being regardless of their economic, mental, emotional, or physical conditions or limitations. We do this by providing Mental Health Advocacy and Peer Support, Homeless Outreach Programs and Services, and Mental Health Care Management and Support to those in need.
Essential Functions of the Role:
The Intensive Case Managers operate within a multidisciplinary unit and include Client CareCoordinators. All Intensive Case Managers have at least 2 years clinical experience, which includes client direct contact experience. function as an advocate, facilitator, outreach coach, educator, carecoordinator, and motivational counselor for members and their families for members who have complex behavioral health and or medical conditions.
The role of the Intensive Care Manager includes, but is not limited to the following tasks:
Position Responsibilities:
Providing a timely outreach to new referrals
Engaging members into the program by providing compelling rationale on the benefits of the program to fit the unique member's needs.
Completing members needs assessment to determine appropriate services and inform the care plan.
Developing an individualized member centric comprehensive care plan with input from the member, provider, and family. The individual goals include recovery and resiliency, decreasing symptomatology and/or increasing functional ability in areas such as self-care, work/school, and family/interpersonal relations to reduce barriers to treatment.
Providing monitoring and reviewing of cases through planned outreach, incoming contacts, carecoordination and utilizing rounds, weekly reports, and individual supervision.
Rounding or staffing with a supervisor takes place once per month at a minimum for difficult or challenging cases.
Providing consultation and coordination with the behavioral health or medical providers, facility or family members, community agencies, or involved medical practitioners regarding treatment and/or treatment planning issues.
Providing motivational counseling and encourage self-advocacy to help sustain members' commitment to their care plans and treatment adherence.
Coordinating and consulting with the Care Manager as necessary. Attending regularly scheduled rounds to consult with a psychiatrist or health plan staff and discuss cases and the need for continued intensive care management and outreach. Sending outreach letters to members who are not telephonically accessible or who do not res pond to multiple telephonic outreach attempts.
Frequency of outreach to the member, supports and provider(s) occur at a minimum one time per month, but more may be scheduled according to the member's clinical needs.
Send outreach letters to members who are not telephonically accessible or who do not respond to multiple outreach attempts.
Client's progress and Intensive Case Manager interventions are documented appropriately in the care management system.
Provide case closure/discharge at the time of completion.
Follow all workflows meeting regulatory and accreditation requirements.
Maintain a consistent caseload within parameters as defined by clinical leadership. Communicate as needed with clinical supervisor to address caseload balancing.
Position Requirements:
Education: 1. A bachelor's degree in one of the fields listed below; or 2. A NYS teacher's certificate for which a bachelor's degree is required; or 3. NYS licensure and registration as a Registered Nurse and a bachelor's degree; or 4. A Bachelor's level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or 5. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC).
Qualifying education: includes degrees featuring a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or another human services field.
AND
Experience Two years of experience: 1. In providing direct services to people with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse; or 2. In linking individuals with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g., medical, psychiatric, social, educational, legal, housing, and financial services). A master's degree in one of the listed education fields may be substituted for one year of Experience.
Licenses: Current valid and unrestricted Driver License.
Salary Range: $42,500 - $47,000
$42.5k-47k yearly 21d ago
Care Coordinator
Essenmed
Patient care coordinator job in New York, NY
At Essen Health Care, we care for that!
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
Job Summary
Job Summary: The CareCoordinator is responsible to assist with patient needs. Assist with managing care and addressing social determinants of health for Medicaid recipients with chronic health conditions.
Responsibilities
Build and maintain relationship with patients
Conduct face to face assessments for all patients to assess their medical and social needs
Create a care plan in adherence with providers and caregivers
Provide community resources to patients to ensure health and well being
Promote timely access to appropriate care
Increase utilization of preventative care
Schedule appointments and transportation
Serve as the contact point, advocate, and informational resource for patients, care team, family/caregiver(s) and community resources
Facilitate patient access to appropriate medical and specialty providers
Educate and refer patient to community resources
Keep detailed up to date documentation
Qualifications
2-years experience in the Medical field
Case Management or CareCoordinator experience preferred
Bachelor's degree needed
Associate's degree ok but must have experience in healthcare or social services
Equal Opportunity Employer
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
$21k-45k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator
Allmed Staffing
Patient care coordinator job in New Hyde Park, NY
$19/hr Weekly Pay
Primary Responsibilities: • Greets patients, family members and guests with a friendly smile • Assists patients with signing in and completing registration • Enters and scans patient's demographic and insurance information into Epic
• Verifies insurance eligibility and benefit information; informs patients of insurance benefits
• Collects co-payments and patient balances
• Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages
• Assists physician and clinical staff by coordinating follow up care for patients; schedules referral appointments for patients and obtains authorization for diagnostic testing
• Sends patient records to primary care physician
• Assists with other tasks as assigned
Busy Ophthalmology practice located 2 Ohio Drive Suite 201 Lake Success. Monday through Friday. Tuesday 11-7 and 2 Saturdays or Sundays per month.
Required Qualifications:
• High school education or equivalent experience
• Customer service experience and solid computer skills
• Ability to work a flexible schedule. Open 5 days a week , candidate would have 2 days off
Preferred Qualifications:
• Associates Degree or some college coursework completed
• Epic experience
• Medical office experience; Urgent Care experience
• Knowledge of insurance carriers and managed care plans
In-office - Interview
$19 hourly 60d+ ago
Patient Care Coordinator
Advanced Medaesthetic Partners
Patient care coordinator job in Stamford, CT
Compensation: $20 - $21 + AMP Rewards & Beauty Budget
Location: AMP Connecticut, P.C.- Ever/Body - South Windsor| Full-Time or Part-Time
About Us
AMP Connecticut, P.C- Ever Body - South Windsor, a partner of Advanced MedAesthetic Partners (AMP), is a leading provider of aesthetic and wellness services. We deliver exceptional patientcare in a supportive, rejuvenating environment and stay at the forefront of innovative treatments while maintaining the highest standards of safety and satisfaction. We are committed to creating a supportive and inclusive culture where people are empowered to do their best work and grow both personally and professionally. We've built a culture where talent is nurtured, ideas are executed, and impact is measured
Position Overview
We're seeking a skilled Aesthetic Injector to join our growing team at our AMP Connecticut, P.C- Ever Body - South Windsor. The ideal candidate is passionate about delivering safe, personalized treatments while upholding the highest standards of patientcare, compliance, and professionalism.
This role offers competitive pay, full benefits, and ongoing training opportunities-all within a collaborative, growth-focused culture.
What You'll Do
Greet and serve as the first point of contact for all patients
Support providers by ensuring chart documentation is complete and patient flow is smooth
Manage check-out, collect payments, apply rewards (Alle, Aspire, Xperience), and review visit summaries
Schedule appointments, answer calls, and conduct patient outreach
Educate patients on services, promotions, rewards, and financing options
Build strong patient relationships that promote loyalty and repeat visits
Contribute to re-engagement and retention strategies
If you're ready to build a career in aesthetics while making a meaningful impact on patients and team members alike, we'd love to hear from you.
Qualifications
Compensation & Perks
At AMP Connecticut, P.C- Ever/Body - South Windsor, we go beyond competitive pay by offering benefits and perks designed to support you both inside and outside of work:
Health & Wellness - comprehensive medical, dental, and vision coverage to keep you feeling your best
Future Security - retirement savings with employer contributions, plus life insurance and disability coverage
Beauty Budget - enjoy exclusive employee perks on treatments, products, and services, with allowances that grow each year
Career Growth - continuing education allowances, national training opportunities, and mentorship from industry leaders
Community & Recognition - access to AMP's network of injectors and KOLs, plus recognition programs that celebrate your achievements
Recharge Time - flexible PTO and holiday closures to support balance and well-being
Shared Success - profit-sharing opportunities for eligible management and support staff
Our Culture
Culture isn't just the way we work, connect, and succeed together. We've built an environment where:
Teamwork comes first. You'll be surrounded by supportive, motivated teammates who want to see you succeed.
Growth is constant. Whether it's career advancement, new skills, or personal development, we'll give you the tools to keep evolving.
Community matters. Inside our clinics and beyond, we're committed to creating a space that's inclusive, welcoming, and built on trust.
Celebrations are part of the journey. From AMP Rewards to team wins, we take time to recognize and cheer each other on.
Driven by Values
Leadership - Lead the Way
Excellence - Be the Wow
Growth - Pursue Growth
Integrity - Be Honest
Community - Cultivate Community
Here, you're not just part of a workplace, you're a part of a family that's passionate about patientcare, innovation, and making each day meaningful.
Work Environment
This role is based in a medical spa/clinical environment focused on safety, confidentiality, and superior service. Evening or weekend shifts may be required based on patient demand. Occasional travel for training or professional development may also be required.
Equal Employment Opportunity Statement
AMP Connecticut, P.C- Ever Body - South Windsor is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status protected by law
$20-21 hourly 4d ago
Patient Care Coordinator I
Boston Orthotics & Prosthetics
Patient care coordinator job in Stratford, CT
Job Description
OrthoPediatrics Specialty Bracing:
As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS!
Our Vision:
To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States.
Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patientcare, and ourselves.
Position Description:
Our PatientCareCoordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the PatientCareCoordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines.
Core Responsibilities:
Customer Service:
Greeting patients
Checking patients in and out
Multi-line phone coverage
Liaison for referring physicians/groups
Register patients by collecting insurance information, demographics, etc.
Detail oriented
Able to provide general company and services information
Good verbal and written communication skills
Compassionate, efficient, and professional
Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies.
Administrative:
Verify patient insurance and initiate prior authorizations
Collect patient balances
Coordinate with referral sources to obtain physician schedules
General chart maintenance using Athena software
Scan and upload documents to electronic chart
Support the clinic staff and office flow
Chart checks for fitting appointments using the standard checklist form
Work closely with billing team to ensure all documentation for claims are uploaded
General office organization
Following standard practices to deliver patient devices
Ability to multi-task
Adaptable to a dynamic environment
Exceptional computer skills
Maintain HIPAA compliance
Schedule Maintenance:
Coordinate and schedule all appointments.
Review patient no shows daily: call, document, and reschedule appointments
Education/Experience: High School or Associate Degree; related experience and/or training.
Position Requirements:
Entry Level - experience in a healthcare environment a plus
Computer competency skills (Excel, Word, Outlook)
Excellent organization and communication skills
Ability to manage multiple tasks
Excellent customer service skills
Professional phone manner
Ability to work well with others
Benefits Offered for Eligible Employees:
Medical Insurance
Dental Insurance
Vision Insurance
Long & Short-Term Disability
Life Insurance and AD&D
Retirement Savings Plan
Paid Time Off (PTO) & Holidays
Equal Opportunity Employer:
OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
$18k-40k yearly est. 7d ago
Patient Care Coordinator/ Budtender - Queens, NY (Full-Time)
Vireo Health 4.2
Patient care coordinator job in New York, NY
Who we are: At Vireo Health, we're not just another cannabis company-we're a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it.
We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we're building more than a business-we're building a community.
As we rapidly expand nationwide, we're looking for talented, driven, and passionate people to join us. If you're ready to turn your passion into a career, let's grow the future together.
What the role is about:
Maintains and safeguards entrusted confidential information; maintains vigilance for patient medication safety.
Assists customers with all aspects of preparing, setting up, and finalizing the dispensation process for medication as regulated by the office of medical cannabis.
Completes CPC operational requirements by maintaining an organized workflow, verifying preparation, and labeling of medications, verifying order entries and charges.
Utilizes computer systems and programs appropriately for daily operations such as patient communication, refill orders, making appointments and home deliveries. Facilitates thorough and accurate input of patient and provider demographic information in seed-to-sale software system.
Maintains cash register and accountability for assigned drawer; completes opening/closing procedures as assigned.
Complies with state law and all regulations and provides oversight for overall dispensary compliance under the supervision of a licensed pharmacist. Understands and stays up to date on state regulations pertaining to medical cannabis.
Participates in recordkeeping and reporting necessary for State Compliance.
Attends staff meetings, continuing education, as directed.
Maintains safe and clean working environment by complying with custodial procedures, rules, and regulations. Must adhere to infection-control standards such as handwashing.
Assists patients and caregivers through the dispensary process/experience.
Educates patients on the proper use and storage of medical cannabis medications.
Follows the Green Goods customers service model.
Works with supervisors to set and accomplish goals.
Completes opening/closing procedures as assigned.
Responds to all patient communication platforms (Text, Emails, Voicemail, ETC.)
Troubleshoots to solve patient issues regarding the usage of their cannabis products.
Performs other duties as assigned.
What impact you'll make:
A high school diploma and 1-3 years' experience in a retail environment
Proficiency with MS Office required
Experience working in a fast-paced retail setting is preferred.
Excellent communication skills, verbal and written.
Ability to work in a team environment, as well as independently.
Ability to handle multiple tasks simultaneously.
Ability to work in a fast-paced environment.
Adaptable to change in the work environment.
Must be able to stand for long periods.
Flexible availability including but not limited to weekends and evenings.
Starting Union Pay: $18.50/hr
Why Choose Vireo:
Life's too short to work somewhere that doesn't ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity-where science meets creativity, and wellness meets culture.
At Vireo Health, we're pioneering the future of cannabis with a team that's as dynamic as the industry itself. Here, you'll find a workplace that's collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people's lives.
Whether you're cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you'll be part of something bigger. If you're looking for a career that's exciting, meaningful, and full of growth, let's build the future of cannabis together.
✅ A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future
✅ Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do
✅ Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts
✅ Making an Impact: We're committed to education, sustainability, and giving back to the communities we serve.
EEO Statement
Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. *******************
$18.5 hourly Auto-Apply 31d ago
Part-Time Scheduling Specialist
Freudigman & Billings LLC
Patient care coordinator job in Westport, CT
Job DescriptionSalary: Hourly based on experience
Are you a highly organized professional with 5+ years of experience in high-volume scheduling? Do you excel in prioritizing, multitasking, crisis management, and seeing the big picture while maintaining focus on the finer details? Freudigman & Billings is hiring a Part-Time Scheduling Specialist to be a point of contact for clients and instructors, handling scheduling-related tasks in a fast-paced environment.
Expected workload is 20 hours per week: Monday through Friday, 9am to 1pm at our center in Westport, CT. Hourly rate based on experience.
About the Role:
Our Scheduling Specialists are key members of our Client Services team and are responsible for managing high-volume scheduling with precision and efficiency at a bespoke tutoring center in Westport, CT. Our fundamental belief at Freudigman & Billings is that children learn best through supportive relationships. We are dedicated to helping students better understand how they learn and take ownership of that process. Our team provides individualized educational solutions, tailored learning programs, and one-on-one coaching for adolescents and children.
This role focuses primarily on scheduling and rescheduling tasks, requiring strong organizational skills, attention to detail, and the ability to thrive under pressure. While there may be some occasional administrative tasks, 95% of this role involves managing transactional scheduling changes with minimal supervision. The ideal candidate will thrive in a role that is repetitive yet requires high-level thinking, self-direction, and strong executive functioning in a single, high-impact domain.
Candidates with experience managing scheduling in fast-paced, high-demand environments such as concierge medical practices are preferred. Effective time management, attention to detail, decision-making, and the ability to work independently are essential for success in this position.
Core Responsibilities:
Serve as a point of contact for scheduling inquiries from clients and instructors, providing prompt and professional communication.
Manage, prioritize, and delegate scheduling requests from a shared inbox, while utilizing crisis management skills to address high-priority issues as they arise.
Execute high-volume scheduling, including initial scheduling, rescheduling, and resolving conflicts.
Maintain accurate records of scheduling requests and changes using scheduling software and data management tools.
Follow through on cyclical scheduling projects in collaboration with the Director of Client Services.
Stay informed about local school systems, courses, and academic calendars to anticipate and address potential scheduling conflicts.
Handle repetitive scheduling tasks with precision and a proactive approach.
Collaborate with other team members as directed by the Director of Client Services.
Provide general administrative support, including answering phones, welcoming families, and performing office tasks (e.g., photocopying, printing, faxing).
Maintain confidentiality of all student information.
Required Qualifications & Experience:
Education: B.A. or B.S. degree
Experience:
5-7 + years of experience in scheduling, administrative support, or customer service.
Proven ability to manage high-volume tasks, including handling 200+ emails per day.
Proficiency in Google Workspace, scheduling software, and data management tools.
Experience with Mac Computers.
Competency Requirements:
Critical Thinking: Resolve scheduling conflicts efficiently and effectively.
Attention to Detail: Maintain precision and accuracy in scheduling and documentation.
Teamwork: Work collaboratively with Partners, Directors, and Instructors to ensure smooth operations.
Problem-Solving: Develop creative solutions for scheduling challenges.
Communication: Maintain clear, timely communication with all stakeholders.
Big picture:Understanding how a single decision can influence multiple outcomes down the line
Crisis management:Be able to identify an emergency situation and manage through the prioritization and execution of the solution.
Working memory:The ability to recall and differentiate between numerous stakeholders on both a weekly, monthly, and calendar basis
Physical & Environmental Conditions:
Work Hours: Monday to Friday, 9am to 1pm
Location: all work is completed at our center in Westport, CT
Ability to sit or stand at a desk for prolonged periods while working on a computer.
How much does a patient care coordinator earn in Brentwood, NY?
The average patient care coordinator in Brentwood, NY earns between $14,000 and $65,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Brentwood, NY
$30,000
What are the biggest employers of Patient Care Coordinators in Brentwood, NY?
The biggest employers of Patient Care Coordinators in Brentwood, NY are: