Patient care coordinator jobs in Bryan, TX - 47 jobs
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Care Coordinator Brazos County
Unbound Now
Patient care coordinator job in Bryan, TX
At Unbound Now, it has always been our aim to fight for the protection of the vulnerable, identify the exploited, and advocate for survivors of human trafficking on their path to restoration. We are motivated by our faith in Jesus and work each day as people who are hope-driven, service-oriented, and excellence-focused. To learn more about our values, please read our Statement of Faith
Job Title: CSEY CareCoordinator - Brazos County
Job Status: Full-time, exempt, grant-funded
Job Location: Brazos County, BCS Office: 1722 Broadmoor Drive, Bryan, TX, 77802
Job Summary: Unbound Now, with the endorsement of regional advisory councils and the financial support and direction of the Office of the Governor's Child Sex Trafficking Team, is committed to implementing the Texas Model for CareCoordination for Commercially Sexually Exploited Youth (CSEY). Carecoordination facilitated by Unbound Now will be consensus-driven, collaborative, and driven to identify and recover CSEY and to facilitate tailored, accessible, trauma-informed, and holistic resources through a coordinated network of providers. The goal is for every identified youth survivor of sex trafficking to have access to non-punitive, responsive, high-quality, community-based services that meet their unique short-term and longer-term needs. Carecoordination includes awareness, education, creativity, collaboration, continuous learning, and capacity-building to identify and recover CSEY youth. Carecoordination teams build trust, transparency, and solutions with each other to mitigate duplication of work and so that local and statewide partners are bridges instead of barriers to services for youth and their families.
The primary functions of the CSEY CareCoordinator are to implement Unbound Now's carecoordination program as described above, facilitating regional consensus-building and protocol development and compliance with Unbound Now policies and procedures and the expectations of the Texas Office of the Governor's Child Sex Trafficking Team. Responsibilities include sharing remote 24/7 crisis response with one other regional carecoordinator; completing CSE-ITs as needed; securing and retaining release of information and consent for carecoordination services; facilitating rapid response meetings, service staffing meetings, and family engagement meetings; developing and maintaining strong relationships with regional partners; ensuring timely and accurate documentation; supporting promotion and hosting of awareness events and education/training events by the carecoordination team; conducting case analyses; conducting data evaluation sessions; and scheduling advisory council meetings.
Compensation: Annual salary
Benefits: Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to
participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense.
Availability: Generally, Monday through Friday 8:30-5:30. Will share 24/7 on-call with one other regional carecoordinator on weekends, evenings, and holidays. Anticipated 45-50-hour work week. Some travel is possible.
Working Conditions: Work performed primarily remotely, with some expectation and flexibility of work in normal office environments as required. The job requires the ability to respond remotely during the night, as well as attention to detail and the ability to document in an electronic case management system.
Job Responsibilities:
Build consensus among regional partner agencies to establish protocols
Implement Unbound Now's carecoordination program regionally, following the Texas Office of the Governor Child Sex Trafficking Team's expectations as outlined in The Texas Model for CareCoordination Grant Program, FY2025-26 funding announcement, and any subsequent direction provided by the CSTT
Share 24/7 remote carecoordination line with co CareCoordinator
Complete CSE-ITs as needed
Secure and retain the release of information and consent for carecoordination services.
Encourage engagement of CSEY advocacy services.
Facilitate rapid response meetings, service staffing meetings, and family engagement meetings.
Schedule and facilitate regular meetings of advisory councils in the service region
Take care not to release confidential information without parent/guardian consent.
Support the regional carecoordination team in promoting and hosting awareness events and education/training events.
Facilitate case analyses by the regional carecoordination team
Facilitate data evaluation sessions by the regional carecoordination team
Maintain a strong line of communication with the CareCoordination Program Director regarding any issues that develop
Attend weekly meetings with the co-CSEY CareCoordinator and the CareCoordination Program Director to review progress and upcoming objectives of the CareCoordination Team.
Attend weekly group supervision meetings with the CareCoordination Program Director to review program progress and upcoming objectives.
Participate in regular gatherings of all Unbound Now carecoordination staff to ensure consistency in service delivery and adherence to policies and protocol.
Be prepared to share about Unbound Now's carecoordination services as needed.
Document all incoming referrals, intakes, meetings, service plans, outgoing referrals, and communications promptly in Unbound Now's electronic case management system (generally same day)
Develop and maintain good working relationships with essential regional partners, including but not limited to the children's advocacy center, CASA, CSEY advocacy agency(ies), DFPS, community-based care provider, medical providers, juvenile probation department, law enforcement, and the district attorney's office.
Facilitate partner commitment, consistency, and accountability.
Seek and review feedback from regional partners
Share 50/50 responsibility for 24/7 crisis line with co-carecoordinator
Following CCT protocols, obtain consent and contact the CSEY Advocate Agency
Alert the medical provider receiving the victim from LE or DFPS
Notify CCT members of recovery or identification, or if the child receives a clear concern on CSE-IT
Start a case management file for the survivor
Share 50/50 responsibility for RRM-C and RRM-NC duties
After a case management file has been opened
Initiate collection of information from DFPS, JJC, LE, CAC, and SA, and others as needed.
Coordinate RRM with CCT
Notify, schedule, facilitate, and document RRM to capture all decisions and action plans.
Perform all follow-up activities for any RRM conducted by the coordinator
Notify residential and other service providers identified in the RR meeting that a referral will be forthcoming
If applicable, follow up with the entity responsible for submitting the referral documentation to the placement agency
Maintain contact with CSEY Advocate Agency and/or others directly in contact with the victim to receive updates that inform decisions for the CCT.
Send out the action plan to all CCT members.
Schedule all Service Status Meetings for cases created by the coordinator for which an RRM was conducted (50/50 case load)
Facilitate information sharing with MDT to provide updates for upcoming SSMs
responsible for facilitation, coordination, documentation, and management of assigned cases
Manage community relations and nurture, and develop advisory council partner relations
Host education/training events
Promote education/training events
Co-Host advisory council meetings
Conduct data evaluation sessions with the advisory council
Attend weekly meetings with the CareCoordinator Program Director to provide updates and collaborative discussion of carecoordination efforts
Respond appropriately to allegations of abuse, including youth-to-youth sexual activity, taking allegations seriously, following mandatory reporting requirements, and reporting to the CareCoordination Program Director immediately
Complete all Unbound Now required training on time
Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process
Submit travel reimbursements daily, adhering to all travel guidelines
Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable)
Desired Outcomes:
Youth and their families in the service region are consistently served with professionalism and compassion.
Compliance with CSTT expectations for carecoordination was upheld in the service regions.
Excellent working relationships with regional partners
Documentation uploaded and data entered into case management software accurately and promptly for programmatic reporting
Community and regional partner agencies understand Unbound Now's carecoordination services, with strong public presentations and written materials available as needed
Working Relationships:
Supervisor: CareCoordination Program Director
Works with: Regional partner agencies and Unbound Now HQ staff
Experience and Education:
Bachelor's degree in social work or related field
Experience working with youth who have experienced commercial sexual exploitation
Experience working collaboratively with regional partner agencies
Proficient in facilitating awareness presentations and training
Excellent verbal and written communication skills to articulate complex ideas clearly, especially in challenging and complex environments
Demonstrated history of achieving positive outcomes through effective group facilitation and stakeholder engagement in previous roles or projects
Ability to empathize with stakeholders' perspectives, navigate sensitive issues diplomatically, and build trust to facilitate open dialogue and consensus-building process
Experience with documentation in a cloud-based case management software
Experience facilitating protocol development
Trained and experienced in trauma-informed care
Job Requirements:
Mature Christian faith, as evidenced by participation in a local Christian church.
Three references (supervisor, professional, personal)
Agree to and pass all required criminal background checks, including the DFPS criminal history check and the abuse and neglect registry check.
Pass employment eligibility verification.
Ability to build and maintain consensus
Excellent organizational and administrative abilities
Excellent communication and interpersonal skills
Strong public presentation skills, in person and online
Culturally competent
Ability and willingness to maintain the confidentiality of sensitive information
Ability to problem-solve and think creatively as needed
Ability to work both in highly structured and unstructured settings
Abide by Unbound Now policies at all times
Willingness to travel regionally as needed using personal vehicle, reliable vehicle, valid driver's license, and car insurance
Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process.
Submit travel reimbursements daily, adhering to all travel guidelines
Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable)
Complete all Unbound Now required training on time
Physical and Driving Requirements
Must possess a valid driver's license and be able to operate a personal or company vehicle as needed for work-related travel.
Demands the ability to respond on scene during all hours of the night.
Occasional physical demands may require the ability to lift or carry loads up to 50 pounds.
Frequent demands require close visual attention to detail and prolonged periods of mental concentration.
$27k-40k yearly est. 60d+ ago
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Referral Coordinator
Healthpoint 4.5
Patient care coordinator job in Bryan, TX
BASIC FUNCTION
Responsible for processing and coordinatingpatient referrals as an active participant of the patientcare team. The RC manages the referral process for patients to specialty care services including navigation to service as appropriate.
PRIMARY RESPONSIBILITIES AND DUTIES
1) Referral Coordination: Collaborate with healthcare providers, administrators, and other members of care team to coordinatepatient referrals to specialty services.
a) Handle confidential information in accordance with HIPAA as well as other related federal and state confidentiality rules.
b) Follows referral policies and workflows.
c) Prioritizes referrals by their urgency and addresses them in a timely manner.
d) Ensures complete demographic, insurance information and appropriate/pertaining clinical information is sent to referred specialists.
e) Contacts insurance companies to ensure prior approval requirements are met. Presents necessary medical information such as, history, diagnosis and prognosis to insurance companies if deemed necessary to prove medical necessity of services.
f) Reviews details and expectations about the referral with both ordering providers and patients.
g) Requests new referrals to be ordered when applicable.
h) Identifies and utilizes community resources; establishes relationships with servicing providers and personnel.
i) Point of contact for patients and specialists for any questions or rising concerns. Assist in problem solving potential issues related to their referral due to language or social barriers. If unable to help, assist in finding the right point of contact to further help.
j) Maintain ongoing tracking and appropriate documentation on referrals.
k) Remind patients of their approved specialty appointments via mail or phone.
l) Assists in navigation of patient to services and regarding referral needs.
2) Performs other duties as assigned. Effectively carries out tasks and responsibilities beyond core job duties and primary role. The additional duties may vary from time to time and encompass a wide range of activities that contribute to the overall success of the organization (floating, schedule variations, assisting co-workers, patients, visitors, customers, leaders, and other stakeholders in support of the organization.)
MISSION, VISION, AND VALUES
1) Empathy - Demonstrates empathy and respect for diversity in the workplace by treating all patients, guests, and colleagues with politeness and inclusivity. Open to learning from different perspectives and experiences.
2) Excellence - Maintains ethical and safety standards and shows integrity in work-related activities. Aims for excellence in job performance.
3) Enjoyment - Shows gratitude, appreciation, a commitment to learning, and professionalism by seeking feedback, accepting constructive criticism, and being open to growth and improvement in their job role.
4) Commitment to Patient/Customer Service - Exhibits good patient/customer service skills and professionalism during patient, customer, colleague interactions. Uses effective communication skills, listens to patients/customers, and responds to inquiries and concerns in a timely manner. Handles challenging situations professionally, ensuring timely resolution of problems to create positive patient/customer experiences.
CULTURE
1) Gratitude - Maintains a positive attitude and acknowledges the value of contentment and well-being in oneself and others.
2) Collaborative Team - Shows adaptability, enthusiasm, and a readiness to work with others in an inter-professional team for organizational purposes. Identifies and encourages opportunities for the professional growth of team members.
3) Quality Improvement - Works together with the team to promote ongoing improvement efforts aimed at enhancing quality standards, processes, and results.
4) Accountability - Follows regulatory guidelines and HealthPoint policies and procedures consistently. Takes responsibility for mistakes and errors when they occur.
QUALIFICATIONS:
GENERAL PROFESSIONAL DEVELOPMENT
This position requires a high level of professionalism, strong communication and interpersonal skills, and the ability to handle sensitive and confidential information with discretion.
1) Organizational Skills - Displays more advanced organizational skills, to organize projects or the work of others.
2) Problem Solving Skills - Devises effective solutions to situations encountered which
include general goals and objectives.
3) Communication Skills - Able to effectively communicate opinions drawn from conclusions using inference and logic.
4) Critical Thinking Skills - Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
5) Problem Resolution - Resolves conflicts that may arise because of disagreements between employees, between employees and customers/clients.
PROFESSIONAL/TECHNICAL KNOWLEDGE, SKILLS & ABILITIES
1) Required: Processes work-relates skills at a higher level than completion of high school, including formal written and verbal communication skills computational and computer skills mathematical technical or health care related knowledge frequently acquired through a trade school, paraprofessional, or certificate type program.
2) Preferred: Possess specific knowledge of healthcare processes and practices typically acquired during completion of a certified medical assistant program or health related care program.
LICENSES, CERTIFICATIONS & EXPERIENCE
1) Required: High school diploma or equivalent
2) Required: Valid state Driver's License or with reliable transportation.
3) Preferred: Experience with medical referrals, insurance verification, or patient scheduling is highly preferred
TECHNICAL SKILLS
1) Electronic Medical Record Skills - Demonstrates necessary proficiency with all electronic clinical systems, including EHR and scheduling systems, in use at the health center.
2) Familiarity with medical terminology, procedures, and pharmacology, including medication administration procedures
3) Proficient with typical office equipment: Copier, telephone, Fax
COMMUNICATIONS SKILLS
1) Possesses a level of written and verbal communications, including formal written and verbal communication skills frequently acquired through a trade school, paraprofessional, or certificate type program.
PHYSICAL DEMANDS: Work is performed in a typical office setting.
Qualifications
QUALIFICATIONS:
GENERAL PROFESSIONAL DEVELOPMENT
This position requires a high level of professionalism, strong communication and interpersonal skills, and the ability to handle sensitive and confidential information with discretion.
1) Organizational Skills - Displays more advanced organizational skills, to organize projects or the work of others.
2) Problem Solving Skills - Devises effective solutions to situations encountered which
include general goals and objectives.
3) Communication Skills - Able to effectively communicate opinions drawn from conclusions using inference and logic.
4) Critical Thinking Skills - Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
5) Problem Resolution - Resolves conflicts that may arise because of disagreements between employees, between employees and customers/clients.
PROFESSIONAL/TECHNICAL KNOWLEDGE, SKILLS & ABILITIES
1) Required: Processes work-relates skills at a higher level than completion of high school, including formal written and verbal communication skills computational and computer skills mathematical technical or health care related knowledge frequently acquired through a trade school, paraprofessional, or certificate type program.
2) Preferred: Possess specific knowledge of healthcare processes and practices typically acquired during completion of a certified medical assistant program or health related care program.
LICENSES, CERTIFICATIONS & EXPERIENCE
1) Required: High school diploma or equivalent
2) Required: Valid state Driver's License or with reliable transportation.
3) Preferred: Experience with medical referrals, insurance verification, or patient scheduling is highly preferred
TECHNICAL SKILLS
1) Electronic Medical Record Skills - Demonstrates necessary proficiency with all electronic clinical systems, including EHR and scheduling systems, in use at the health center.
2) Familiarity with medical terminology, procedures, and pharmacology, including medication administration procedures
3) Proficient with typical office equipment: Copier, telephone, Fax
COMMUNICATIONS SKILLS
1) Possesses a level of written and verbal communications, including formal written and verbal communication skills frequently acquired through a trade school, paraprofessional, or certificate type program.
PHYSICAL DEMANDS: Work is performed in a typical office setting
$30k-35k yearly est. 11d ago
Front Desk Coordinator
Reynolds and Reynolds Company 4.3
Patient care coordinator job in College Station, TX
":"As a Front Desk Coordinator, you are responsible for greeting all visitors, applicants and vendors entering the building and assisting them as necessary. You will be the first point of contact for our company phone line where you will screen and send calls to appropriate associates or departments.
You will also support the Recruiting department with a number of administrative tasks including: reviewing and forwarding incoming resumes to the appropriate groups, sending out status updates to local and remote job applicants and data entry for our internal records.
We are looking to hire someone who is outgoing and friendly, as well as professional and well-spoken.
","job_category":"Administrative and Clerical","job_state":"TX","job_title":"Front Desk Coordinator","date":"2026-01-20","zip":"77840","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Positive, mature attitude~^~Detail-oriented and organized~^~High level of dependability~^~Able to work in-office Monday - Friday from 8:00 a.
m.
- 5:00 p.
m.
","training":"","benefits":"Our associates receive medical, dental, vision, and life insurance.
We also offer company contributions to your HSA, 6% match on 401 (k), and a work\/life balance with paid time off.
At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center.
We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
$30k-36k yearly est. 31d ago
Scheduling Coordinator
Orthodent
Patient care coordinator job in Bryan, TX
Scheduling Coordinator opening in a thriving dental practice! Safari Dental and Orthodontics is a fast paced and exciting dental practice seeking that dynamic personality to help us serve our patients in an extraordinary way! We provide pediatric, general
and orthodontic services. We have an immediate opening for a Scheduling Coordinator.
The Scheduling Coordinator responsibilities include, but are not limited to:
Greet all patients and check them in
Answer and respond to telephone calls with professionalism and according to office policy
Make appointments Call and confirm appointments Review schedule to minimize scheduling mistakes and take steps to optimize efficiency Fill any schedule holes
Review and restock supplies for reception
Review the office for a neat, professional appearance and make necessary changes Receive and Send Head Start dental exam forms
Keep up with I-pad maintenance
Keep patients posted on delays
Cleaning duties
Change answering machine and post office signs as necessary
Perform additional tasks as necessary or assigned to achieve office/company goals
Key Qualifications for the ideal candidate:
● Fits our dynamic culture and values
● No experience required
● A self-starter with a positive outlook
● Attention to detail, friendly and outgoing personality
● A strong service mentality, supports the needs of patients
● Team oriented
● Spanish Speaker a plus!
$30k-40k yearly est. 60d+ ago
Patient Access Rep ll
Commonspirit
Patient care coordinator job in Bryan, TX
Where You'll Work
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Job Summary and Responsibilities
Responsible for greeting patients, communicating with departments, scheduling appointments, answering phones, receiving payments, verifying necessary information and records in the medical record. Provides information to patients so they may fully utilize and benefit from the clinic services.
Greets patients in polite, prompt, helpful manner and provides any necessary instructions/directions. Informs appropriate department of patient`s arrival. Oversees waiting area. Organizes patient flow.
Answers phone in pleasant manner and deals with patient needs expeditiously.
Uses EMR to generate information necessary for billing. Verifies and updates patient information. Collects copay. Obtains patient signatures as needed. Completes necessary paperwork and issues receipts. Collects and enters patient's insurance information into data base. Responsible for managing, directing, and monitoring coding activities on all services including distributing the daily charge tickets to the billing company.
Obtains referral information. Schedules surgeries, outpatient appointments and admissions.
Sends/receives patient`s medical records. Assembles patient's charts for next day visits. Responsible for planning, organizing and directing all aspects of the medical records.
Responsible for assisting physician with clerical tasks. Coordinates service requests. Maintains clinic office and equipment. Informs the administrator of operational problems. Responsible for mail room functions including sorting and distribution of mail. Orders and inventories supplies.
Assists with training and supervision of staff, helping them develop performance goals and objectives.
Responsible for assisting patients with questions on insurance claims, home healthcare, and medical equipment. Responsible for administering, directing, planning, and coordinating all office activities. Provides information to patients so they may fully use and benefit from clinic/office services.
Job Requirements
Education
Required: High school graduate
Experience
Minimum 1 year clinic experience preferred
Skills
Required: Computer programs/EMR
Not ready to apply, or can't find a relevant opportunity?
Join one of our Talent Communities to learn more about a career at CommonSpirit Health and experience #humankindness.
$27k-35k yearly est. Auto-Apply 56d ago
Patient Registration Coordinator (Bilingual)
Practice Roles
Patient care coordinator job in Bryan, TX
Patient Registration CoordinatorCareer Growth Opportunities, Health Benefits, Paid Time Off
Community Dental Partners - revolutionizing dental care for underserved patients by creating an amazing doctor, staff, and patient experience. Our mantra is who we are.
We're committed to a culture of values.
We believe in a bigger picture: one in which everyone has the tools, training, and support they need to work their best and bring their skills and service to their community. We are in the relationship business where it's more than just dentistry. Our core values are built on a foundation of treating our patients, and team members and work - like GOLD!
What we do matters. We are passionate. We work as a team. We stand for excellence-always.
Interested in joining our team?
BENEFITS & PERKS:
401(k)
Health (PPO/HSA), Vision, Dental,
Disability insurance (STD/LTD)
Accident Insurance
Life Insurance
Employee, Spouse, and Child Life Insurance Options
Paid Time Off
Holiday Pay
Hep B and CPR Certifications
Career Growth Opportunities
Company provided online learning courses
Competitive Compensation
Paid training
Employee fun days
Holiday celebrations
Employee Assistance Program (EAP)
Perks @ Work, Employee Discount Program
Employee, Spouse, and Child Life Insurance Options
Accident Insurance
THE POSITION: The Patient Registration Coordinator is the first line of customer service for all patients and visitors entering our office. We are looking for a happy, responsible individual who takes initiative. This individual is a team player and sets the mood for patients as they enter the office. The Patient Registration Coordinator is someone that has the opportunity to bring a smile to the patients, to be able to give them a wonderful patient experience. This role provides the bridge between the front and back of the office. They are able to support the patient, staff, and doctors in many different ways. If you like to make connections with people this is the right position for you!
ESSENTIAL DUTIES:
Greet patients upon arrival
Obtain insurance information, review it for accuracy, and route it to the appropriate staff member. Hands out the paperwork to the patient according to their needs handles routine questions and reviews the paperwork for accuracy when it is turned in.
Change and update patient(s) status in the computer according to establishes guidelines
Verifying insurance and frequencies when needed.
This greeter will assist with attaching payments, sending claims, checking billable x-rays
Clean/maintain front office area/lobby
Perform other duties as assigned
REQUIREMENTS:
High school diploma or GED preferred.
** Dental Experience is Required **
OTHER QUALIFICATIONS:
Customer Service Skills - must be able to provide excellent patient service to ensure their dental needs are being met.
Multi-Tasker - ability to prioritize and address multiple demands concurrently.
Communication - must be able to communicate effectively with the clinical team, patient, responsible parties, and other staff as necessary.
Team Mindset - the ability to work within a team for the good of the patient.
Positive Problem Solver - ability to think on your feet and find solutions to a variety of unique issues.
Schedule and Location:
Monday-Friday
Safari Dental (K&N Dental)
CDP is an Equal Opportunity Employer
Community Dental Partners is an Equal Opportunity and Affirmative Action Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Internal ID: CDP100
$30k-46k yearly est. Auto-Apply 45d ago
Patient Access Rep II
Commonspirit Health
Patient care coordinator job in College Station, TX
Where You'll Work
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Job Summary and Responsibilities
This position is responsible for identifying and collecting patient financial obligation for the duration of stay as well as verifying the eligibility/benefits information for the patient's visit. This position will also determine eligibility for the hospital's various financial assistance programs.
Performs collection functions and financial assistance for payment methods
Conducts interviews with patients and/or family members
Collect and/or negotiate point of service payments or link to financial assistance programs
Must be capable of articulating information in a courteous, clear and informative manner to patients, guarantors, family members, clinical staff, other hospital personnel, vendors, physicians, and their office staff
Convey estimates of the patient responsibility portion of the billed cost of service to patients under deductible, coinsurance, and standard co‐pay benefit designs based on established charge estimates for common procedures
Counsels patients regarding their third‐party coverage, financial responsibility, and billing procedures
Review patient account summaries of unbilled charges, billing, payments, and collection activities
Obtain all forms required for patients potentially qualifying for financial assistance
Review and monitor accounts for inpatients and initiate proper action
Ensures payors are listed accurately, pertaining to primary, secondary, and/or tertiary coverage and billing when a patient has multiple third party/governmental payors listed on an account.
Process patient accounts and deploy established policies to resolve insurance issues with patient accounts with/without supervision i.e. conference calls with employer, payor and physician office staff
Initiate pre‐cert for in‐house patients when required, obtaining pre‐certification reference number, approved length of stay, and utilization review company contact person and telephone number
Job Requirements
Education & Experience
High School Diploma/GED
One (1) years of experience preferred
$27k-35k yearly est. Auto-Apply 60d+ ago
Bilingual Front Desk Coordinator
Believe Therapies
Patient care coordinator job in College Station, TX
Welcome to Believe Therapies!
We're so glad you're here!
Our Mission: We believe in creating the best life for everyone!
Our Values: Collaboration, Transparency, Supportive Mentorship, Opportunity, and Faith
Your Mission: Ensuring a welcoming, professional, and supportive experience for our clients. This role facilitates smooth front-desk operations by managing appointments, patient intake, and administrative tasks. The Bilingual Receptionist plays a vital role in supporting the clinic's mission to provide compassionate, accessible, and high-quality care to children and their families.
As a Bilingual Front Desk Coordinator you will:
EDUCATE clients about their schedule and arriving on time to meet their plan of care, confirming all appointments, rescheduling, tracking no-show and canceled appointments through creating make-up appointments, maintaining the sign in-out sheet, etc. Additionally, the Bilingual Receptionist will assist in the education of client finances and collecting deductibles, co-payments, and co-insurance as appropriate
MANAGE the schedule, ensuring it is “clean” - minimized double bookings, evaluations, reevaluations, and progress notes are on evaluating therapists, type time is entered, holidays are re-scheduled, flex schedule is maintained, etc.).
ESTABLISH and/or maintaining client's chart (e.g., demographic information, contacts) and documents (driver's license, current insurance card, intake paperwork, financial agreements, medical record requests, work/school note, etc.) according to established procedures; scheduling appropriate workflows to update other staff of any changes (change of PCP (Primary Care Physician), change of insurance, etc.).
PROVIDE excellent customer service to all clients, including but not limited to professional and courteous greetings and verbal exchanges (phone and in person), assisting clients with all needs as appropriate, or transitioning clients to the appropriate staff member, and portraying the company in a positive manner with appropriate self-presentation and tidy workspace and waiting room/area.
CELEBRATE client success stories as goals are obtained! All wins are worth celebrating, making our clients feel encouraged and our parents feel confident in our level of care
RESPECT client confidentiality and follow HIPAA (Health Insurance Portability & Accountability Act) and company policies and procedures
PRIORITIZE the safety of clients and staff by following all cleaning guidelines and regulations
As a Bilingual Front Desk Coordinator you are:
Positive | Confident | Outgoing | Punctual | Motivated | Flexible | Organized | Professional | Creative | Compassionate | Collaborative | Honest | Communicative | Thought Leader
At Believe Therapies, we also:
Promote work-life balance, encouraging our employees to practice self-care and protect their overall well-being
Positively push the potential of both self and others through encouragement
Have scheduled weekly meetings for staff to meet with direct supervisors to check in on progress, address any concerns, and provide ongoing assistance as needed
Advocate for internal growth through individualized growth plans
Support our teammates, valuing their personal AND professional growth
Provide on-site management, making sure you always have access to the help you need
Provide a thorough and structured training period to ensure a smooth transition into your new role, with clear guidance and support at every step
Provide all materials and resources needed for our team to be successful!
We believe that taking care of our employees spans beyond salary, which is why we offer an incredibly competitive benefits package including:
401(k) with company matching eligibility
Insurance (Health, Dental, Vision, Life, Group Malpractice)
Paid Time Off
Paid Bereavement Leave
8 Paid Holidays
Flexible schedule
Opportunities for advancement
Professional development assistance
Continuing Education Reimbursement
Educational Requirements:
High school diploma or equivalent
Must be bilingual capable of translating medical terminology
Believe Therapies is an Equal Opportunity Employer and considers applicants for all positions without discrimination on the basis of race, color, religion, sex, parental status, national origin, age, disability, genetic information, political affiliation, military service, or any other non-merit based factors protected by applicable law.
About the Community:
College Station, Texas, is a vibrant and lively community known for being home to Texas A&M University. The presence of the university gives the town a youthful energy, with plenty of cultural, educational, and sporting events to enjoy. College Station is also known for its friendly, tight-knit atmosphere, where residents take pride in their town's blend of tradition and modern growth. With excellent schools, parks, and a thriving local economy, it offers a perfect balance of college-town excitement and family-friendly living. The community is both welcoming and forward-thinking, making it a great place to live, work, and study.
$25k-32k yearly est. 60d+ ago
Patient Access Rep II
Dignity Health 4.6
Patient care coordinator job in College Station, TX
Where You'll Work
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Job Summary and Responsibilities
As a Patient Access Representative, you will manage administrative duties for the patient intake process in our clinic, adhering to established guidelines.
Every day you will interact with patients in person and by phone, facilitating check-in/out, collecting data and payments, validating insurance, scheduling appointments, and processing referrals and authorizations.
To be successful, you will demonstrate critical thinking, strong customer service, and knowledge of insurance, billing, and medical terminology, ensuring a seamless, high-quality patient intake experience.
Performs collection functions and financial assistance for payment methods
Conducts interviews with patients and/or family members
Collect and/or negotiate point of service payments or link to financial assistance programs
Must be capable of articulating information in a courteous, clear and informative manner to patients, guarantors, family members, clinical staff, other hospital personnel, vendors, physicians, and their office staff
Convey estimates of the patient responsibility portion of the billed cost of service to patients under deductible, coinsurance, and standard co‐pay benefit designs based on established charge estimates for common procedures
Counsels patients regarding their third‐party coverage, financial responsibility, and billing procedures
Job Requirements
Required
High School Graduate, upon hire or
High School GED, upon hire and
One (1) years of experience preferred
Not ready to apply, or can't find a relevant opportunity?
Join one of our Talent Communities to learn more about a career at CommonSpirit Health and experience #humankindness.
$30k-35k yearly est. Auto-Apply 7d ago
Medical Office Specialist (Magnolia)
Lone Star Family Health Center 4.2
Patient care coordinator job in Magnolia, TX
Job Description
Become the heartbeat of our healthcare practice as a Medical Office Specialist! As the welcoming face and voice of our organization, you'll create exceptional first impressions while orchestrating the seamless daily operations that keep our medical practice thriving. This role perfectly blends your passion for patientcare with your talent for administrative excellence.
Position Overview
As our Medical Office Specialist, you'll be the essential bridge between patients and providers. From coordinating appointments to facilitating smooth check-in and check-out experiences, you'll ensure every patient interaction reflects our commitment to compassionate, efficient care.
Schedule
Enjoy work-life harmony with our family-friendly schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. No evenings or weekends means you can plan your personal life with confidence while building a rewarding healthcare career.
Essential Duties and Responsibilities
Cultivate positive relationships with patients and providers through clear, compassionate communication that puts people at ease
Masterfully manage our appointment system by scheduling, canceling, and rescheduling patient visits with efficiency and attention to detail
Enhance patient preparedness through proactive appointment reminders and thoughtful pre-visit planning
Handle telephone communications with professionalism and empathy, ensuring calls are routed appropriately with timely follow-up
Create a welcoming check-in experience by verifying and updating patient information in our Patient Management system with accuracy and care
Perform thorough insurance verification and connect eligible patients with our financial counselor for Sliding Fee Discount programs, helping ensure healthcare accessibility
Orchestrate seamless check-out experiences and coordinate follow-up appointments to support continuous patientcare
Efficiently manage document needs through professional copying and faxing services
Process payments with precision, including collecting co-pays and handling credit card authorizations
Qualifications
High School diploma or GED required
Bilingual proficiency in English and Spanish required
Location
This position is based at our Magnolia, Texas facility (77354) and is an on-site role where you'll be an integral part of our collaborative healthcare team.
Join our diverse and dedicated team to make a meaningful difference in patients' healthcare experiences every day! Your warm personality and organizational talents will help create a welcoming medical environment where patients feel valued and supported throughout their care journey.
$28k-33k yearly est. 9d ago
Home Care Service Coordinator
Addus Homecare
Patient care coordinator job in Brenham, TX
To apply via text, text 10116 to ************.
Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Monday through Friday 8 am to 5 pm
At Addus we offer our team the best:
Medical, Dental and Vision Benefits
PTO Plan
Retirement Planning
Life Insurance
Employee discounts
Essential Duties:
Coordinates and drives the field recruiting and hiring process.
Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
On-board and train new branch Administrative employees.
Schedules employees as directed by client's care plan established upon intake.
Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
Must have high school diploma or equivalent.
6 months of Industry experience required.
Interpersonal, organizational and communication skills.
Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#ACADCOR
#IndeedADCOR
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$32k-45k yearly est. 6d ago
Home Care Service Coordinator
Addus Homecare Corporation
Patient care coordinator job in Brenham, TX
To apply via text, text 10116 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Monday through Friday 8 am to 5 pm
At Addus we offer our team the best:
* Medical, Dental and Vision Benefits
* PTO Plan
* Retirement Planning
* Life Insurance
* Employee discounts
Essential Duties:
* Coordinates and drives the field recruiting and hiring process.
* Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
* On-board and train new branch Administrative employees.
* Schedules employees as directed by client's care plan established upon intake.
* Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
* Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
* Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
* Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
* Must have high school diploma or equivalent.
* 6 months of Industry experience required.
* Interpersonal, organizational and communication skills.
* Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
* Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#ACADCOR
#IndeedADCOR
#CBACADCOR
#DJADCOR
Under general supervision of the Director, the Registrars responsible for timely and accurate scheduling, insurance eligibility and verification, referrals and authorization, patient registration, point of service collection, transfer and discharge of all hospital patients. Serves as the first point of contact for providers and patients, via phone and in person. Supports the hospital in all areas as requested, ensuring the accuracy of demographic and financial data recorded, accurate and timely hand off of patient and/or registration documents and physician orders to clinical care departments, and promotes patient safety by arm banding every patient (Red Rules) at every point of contact prior to the end of the registration process. These duties, performed according to established policy and procedure, result in a positive experience for patients and providers, and ensure the success of the revenue cycle.
ESSENTIAL JOB FUNCTIONS
Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position.
Completes registration and scheduling processes according to established protocol, ensuring the integrity of the patient's clinical record. This includes, but is not limited to patient, insurance subscriber, guarantor and physician demographics.
Meets standards for customer service, registration accuracy, productivity and upfront collection goals. Reviews registrations daily for quality assurance, and correction of errors prior to close of business (reports provided by supervisor).
Researches scheduled appointment log for 3 days out to ensure appropriate insurance documentation, eligibility and verification, completion of referral and/or authorization requirements, and notification to patient of patient portion due at time of service. Reschedules patient within 24 hours of appointment if insurance pre-certification/authorization requirements are not met.
Promotes a culture of safety through proper identification, proper reporting, documentation and prevention of medical errors in a non-punitive environment. Arm bands every patient (Red Rules) prior to the end of the registration process.
Follows the appropriate check in process to electronically date/time stamp patient arrival and departure/handoff times. Includes compliance with EMTALA rules and regulations when working in the Emergency Room, including appropriate registration of the ER OB patient.
Assists patient in registering for and utilization of the Patient Portal to ensure compliance with Meaningful Use.
Documents thoroughly and accurately. Flags patient accounts as necessary for collection of past due balances, incorrect demographics, and other critical notifications as needed.
Utilizes payer websites and/or eligibility interface for eligibility and benefit detail, and assigns insurance plans according to validated results. Performs and documents pre-certification/authorization at time of service for all registrations in compliance with payer requirements. This includes communication to payer of ALL recorded/ordered procedures.
Discusses Coordination of Benefits with patient. Confirms primary payer and records order of payers correctly within the registration profile. Documents account notes with the results of the COB review. This includes the Medicare Secondary Payer Questionnaire when the primary insurance is traditional Medicare. Assigns insurance plans in the correct order in accordance with MSPQ results.
Explains registration forms to the expressed understanding of the patient and obtains the signature of the patient or authorized individual in compliance with state and federal guidelines.
Completes Medical Necessity screening as required by Medicare for outpatient diagnostic services. Communicates the results to the patient on the appropriately completed Advance Beneficiary Notice (ABN) form for services that fail Medical Necessity Screening.
Calculates patient's share of cost and performs point of service collection in accordance with upfront collection policy and procedure; collecting self-pay portions, co-payments, and past due patient portions at the time of check in; all other collections to be collected at discharge.
Maintains cash drawer in accordance with established procedures. Participates in the daily reconciliation of cash collected and daily deposit as assigned.
Abides by the HMH Legal Compliance Code of Conduct.
Maintains a safe work environment and reports safety concerns appropriately.
Maintains patient confidentiality and appropriate handling of PHI.
Performs all other related duties as required and assigned.
Requirements
QUALIFICATIONS
Education: High school diploma or GED required.
Experience: Prior hospital or physician practice experience preferred.
Required Skills: Excellent computer skills, oral and written communication and customer service skills.
PHYSICAL DEMANDS AND WORKING CONDITIONS
Frequent: sitting & reaching.
Occasional: standing, walking, lifting, carrying & pushing.
Visual and hearing acuity required. Work is inside, with good ventilation and comfortable temperature.
Possible exposure to: toxic/caustic chemicals or detergents, communicable diseases, blood-borne pathogens.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off
Short Term & Long Term Disability
Training & Development
Wellness Resources
$27k-32k yearly est. Auto-Apply 51d ago
Receptionist / Front Office
Diana Barnes-State Farm Agency
Patient care coordinator job in Huntsville, TX
Job Description
Diana Barnes - State Farm Agency, located in Huntsville, TX has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude.
The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.
Responsibilities include but not limited to:
Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency
Manage incoming calls
Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
You will receive:
Hourly pay
Valuable experience
Growth potential/Opportunity for advancement within my office
Ideal Candidate:
Strong phone contact handling skills and active listening
Comfortable with making outbound calls
Genuinely excited to help customers
Patient, empathetic, and passionately communicative; loves to talk
Ability to empathize with and advocate for clients when necessary
Strong Problem-solving skills
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$25k-32k yearly est. 5d ago
Care Coordinator Brazos County
Unbound Now
Patient care coordinator job in Bryan, TX
Job DescriptionSalary: Salary + Benefits
At Unbound Now, it has always been our aim to fight for the protection of the vulnerable, identify the exploited, and advocate for survivors of human trafficking on their path to restoration. We are motivated by our faith in Jesus and work each day as people who are hope-driven, service-oriented, and excellence-focused. To learn more about our values, please read our Statement of Faith
Job Title: CSEY CareCoordinator - Brazos County
Job Status:Full-time, exempt, grant-funded
Job Location: Brazos County, BCS Office: 1722 Broadmoor Drive, Bryan, TX, 77802
Job Summary: Unbound Now, with the endorsement of regional advisory councils and the financial support and direction of the Office of the Governors Child Sex Trafficking Team, is committed to implementing the Texas Model for CareCoordination for Commercially Sexually Exploited Youth (CSEY). Carecoordination facilitated by Unbound Now will be consensus-driven, collaborative, and driven to identify and recover CSEY and to facilitate tailored, accessible, trauma-informed, and holistic resources through a coordinated network of providers. The goal is for every identified youth survivor of sex trafficking to have access to non-punitive, responsive, high-quality, community-based services that meet their unique short-term and longer-term needs. Carecoordination includes awareness, education, creativity, collaboration, continuous learning, and capacity-building to identify and recover CSEY youth. Carecoordination teams build trust, transparency, and solutions with each other to mitigate duplication of work and so that local and statewide partners are bridges instead of barriers to services for youth and their families.
The primary functions of the CSEY CareCoordinator are to implement Unbound Nows carecoordination program as described above, facilitating regional consensus-building and protocol development and compliance with Unbound Now policies and procedures and the expectations of the Texas Office of the Governors Child Sex Trafficking Team. Responsibilities include sharing remote 24/7 crisis response with one other regional carecoordinator; completing CSE-ITs as needed; securing and retaining release of information and consent for carecoordination services; facilitating rapid response meetings, service staffing meetings, and family engagement meetings; developing and maintaining strong relationships with regional partners; ensuring timely and accurate documentation; supporting promotion and hosting of awareness events and education/training events by the carecoordination team; conducting case analyses; conducting data evaluation sessions; and scheduling advisory council meetings.
Compensation: Annual salary
Benefits: Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to
participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense.
Availability: Generally, Monday through Friday 8:30-5:30. Will share 24/7 on-call with one other regional carecoordinator on weekends, evenings, and holidays. Anticipated 45-50-hour work week. Some travel is possible.
Working Conditions:Work performed primarily remotely, with some expectation and flexibility of work in normal office environments as required. The job requires the ability to respond remotely during the night, as well as attention to detail and the ability to document in an electronic case management system.
Job Responsibilities:
Build consensus among regional partner agencies to establish protocols
Implement Unbound Nows carecoordination program regionally, following the Texas Office of the Governor Child Sex Trafficking Teams expectations as outlined in The Texas Model for CareCoordination Grant Program, FY2025-26 funding announcement, and any subsequent direction provided by the CSTT
Share 24/7 remote carecoordination line with co CareCoordinator
Complete CSE-ITs as needed
Secure and retain the release of information and consent for carecoordination services.
Encourage engagement of CSEY advocacy services.
Facilitate rapid response meetings, service staffing meetings, and family engagement meetings.
Schedule and facilitate regular meetings of advisory councils in the service region
Take care not to release confidential information without parent/guardian consent.
Support the regional carecoordination team in promoting and hosting awareness events and education/training events.
Facilitate case analyses by the regional carecoordination team
Facilitate data evaluation sessions by the regional carecoordination team
Maintain a strong line of communication with the CareCoordination Program Director regarding any issues that develop
Attend weekly meetings with the co-CSEY CareCoordinator and the CareCoordination Program Director to review progress and upcoming objectives of the CareCoordination Team.
Attend weekly group supervision meetings with the CareCoordination Program Director to review program progress and upcoming objectives.
Participate in regular gatherings of all Unbound Now carecoordination staff to ensure consistency in service delivery and adherence to policies and protocol.
Be prepared to share about Unbound Nows carecoordination services as needed.
Document all incoming referrals, intakes, meetings, service plans, outgoing referrals, and communications promptly in Unbound Nows electronic case management system (generally same day)
Develop and maintain good working relationships with essential regional partners, including but not limited to the childrens advocacy center, CASA, CSEY advocacy agency(ies), DFPS, community-based care provider, medical providers, juvenile probation department, law enforcement, and the district attorneys office.
Facilitate partner commitment, consistency, and accountability.
Seek and review feedback from regional partners
Share 50/50 responsibility for 24/7 crisis line with co-carecoordinator
Following CCT protocols, obtain consent and contact the CSEY Advocate Agency
Alert the medical provider receiving the victim from LE or DFPS
Notify CCT members of recovery or identification, or if the child receives a clear concern on CSE-IT
Start a case management file for the survivor
Share 50/50 responsibility for RRM-C and RRM-NC duties
After a case management file has been opened
Initiate collection of information from DFPS, JJC, LE, CAC, and SA, and others as needed.
Coordinate RRM with CCT
Notify, schedule, facilitate, and document RRM to capture all decisions and action plans.
Perform all follow-up activities for any RRM conducted by the coordinator
Notify residential and other service providers identified in the RR meeting that a referral will be forthcoming
If applicable, follow up with the entity responsible for submitting the referraldocumentation to the placement agency
Maintain contact with CSEY Advocate Agency and/or others directly in contact with the victim to receive updates that inform decisions for the CCT.
Send out the action plan to all CCT members.
Schedule all Service Status Meetings for cases created by the coordinator for which an RRM was conducted (50/50 case load)
Facilitate information sharing with MDT to provide updates for upcoming SSMs
responsible for facilitation, coordination, documentation, and management of assigned cases
Manage community relations and nurture, and develop advisory council partner relations
Host education/training events
Promote education/training events
Co-Host advisory council meetings
Conduct data evaluation sessions with the advisory council
Attend weekly meetings with the CareCoordinator Program Director to provide updates and collaborative discussion of carecoordination efforts
Respond appropriately to allegations of abuse, including youth-to-youth sexual activity, taking allegations seriously, following mandatory reporting requirements, and reporting to the CareCoordination Program Director immediately
Complete all Unbound Now required training on time
Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process
Submit travel reimbursements daily, adhering to all travel guidelines
Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable)
Desired Outcomes:
Youth and their families in the service region are consistently served with professionalismand compassion.
Compliance with CSTT expectations for carecoordination was upheld in the service regions.
Excellent working relationships with regional partners
Documentation uploaded and data entered into case management software accurately and promptly for programmatic reporting
Community and regional partner agencies understand Unbound Nows carecoordinationservices, with strong public presentations and written materials available as needed
Working Relationships:
Supervisor: CareCoordination Program Director
Works with: Regional partner agencies and Unbound Now HQ staff
Experience and Education:
Bachelors degree in social work or related field
Experience working with youth who have experienced commercial sexual exploitation
Experience working collaboratively with regional partner agencies
Proficient in facilitating awareness presentations and training
Excellent verbal and written communication skills to articulate complex ideas clearly, especially in challenging and complex environments
Demonstrated history of achieving positive outcomes through effective group facilitation and stakeholder engagement in previous roles or projects
Ability to empathize with stakeholders perspectives, navigate sensitive issues diplomatically, and build trust to facilitate open dialogue and consensus-building process
Experience with documentation in a cloud-based case management software
Experience facilitating protocol development
Trained and experienced in trauma-informed care
Job Requirements:
Mature Christian faith, as evidenced by participation in a local Christian church.
Three references (supervisor, professional, personal)
Agree to and pass all required criminal background checks, including the DFPS criminal history check and the abuse and neglect registry check.
Pass employment eligibility verification.
Ability to build and maintain consensus
Excellent organizational and administrative abilities
Excellent communication and interpersonal skills
Strong public presentation skills, in person and online
Culturally competent
Ability and willingness to maintain the confidentiality of sensitive information
Ability to problem-solve and think creatively as needed
Ability to work both in highly structured and unstructured settings
Abide by Unbound Now policies at all times
Willingness to travel regionally as needed using personal vehicle, reliable vehicle, valid drivers license, and car insurance
Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process.
Submit travel reimbursements daily, adhering to all travel guidelines
Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable)
Complete all Unbound Now required training on time
Physical and Driving Requirements
Must possess a valid drivers license and be able to operate a personal or company vehicle as needed for work-related travel.
Demands the ability to respond on scene during all hours of the night.
Occasional physical demands may require the ability to lift or carry loads up to 50 pounds.
Frequent demands require close visual attention to detail and prolonged periods of mental concentration.
$32k-44k yearly est. 23d ago
Credentialing and Privileging Coordinator
Healthpoint 4.5
Patient care coordinator job in College Station, TX
BASIC FUNCTION
The Credentialing and Privileging Coordinator is responsible for coordinating all activities related to the credentialing and re-credentialing of HealthPoint clinical staff, a Federally Qualified Health Center (FQHC), ensuring their privileges align with their qualifications. Clinical Staff includes licensed practitioners (for example, Physician, Dentist, Physician Assistant, Nurse Practitioner), other licensed or certified practitioners (for example, Registered Nurse, Licensed Practical Nurse, Registered Dietician, Certified Medical Assistant), and other clinical staff providing services on behalf of HealthPoint (for example, Medical Assistants or Community Health Workers that do not require licensure or certification).
PRIMARY RESPONSIBILITIES AND DUTIES
Credentialing and Privileging Oversight
Responsible for the coordination of the credentialing and recredentialing process for all HealthPoint clinical staff joining HealthPoint, ensuring compliance with federal and state regulations.
Coordinate with various departments to gather and verify necessary documents, including but not limited to licenses, certifications, education, training, and relevant work history.
Conduct primary and secondary source verification of credentials to ensure accuracy and validity.
Ensure verification of HealthPoint's clinical staff of the following, as applicable:
Current licensure, registration, or certification from a primary source
Education and training for initial credentialing using:
Primary sources for Licensed Independent Practitioners (LIPs)
Primary or other sources (as determined by HealthPoint) for other licensed or certified practitioners (OLCPs) and any other clinical staff;
Completion of a query through the National Practitioner Data Bank (NPDB), an electronic information repository containing information on medical malpractice payments and certain adverse actions related to health care practitioners, entities, providers, and suppliers;
Clinical staff members identity for initial credentialing using a government-issued picture identification;
Drug Enforcement Administration (DEA) registration; and
Current documentation of basic life support training.
Ensures initial and recurring review, every two years, of all clinical staff.
Ensures the following for privileging clinical staff, as applicable:
Verification of fitness for duty, immunization, and communicable diseases status;
For initial privileging, verification of current clinical competencies via training, education, and as available, reference reviews;
For renewal of privileges, verification of current clinical competence via peer review or other comparable methods (for example, supervisory performance reviews; and
Maintain records of all clinical staff's denial, modification, or removal of privileges based on assessments of clinical competence and/or fitness for duties
Maintain updated credentialing and privileging files and databases, ensuring completeness and accuracy of information.
HealthPoint Contract Providers Documentation, whether through formal, written referral agreements, with other provider organizations that provide services within scope of HealthPoint's project, ensure that such providers are:
Licensed, certified, or registered as verified through a credentialing process, in accordance with applicable federal, state, and local laws; and
Competent and fit to perform the contracted or referred services, as assessed through a privileging process.
Respond to Inquiries and Reports
Collaborate and communicate with internal stakeholders, including medical staff, human resources, compliance, and legal departments, to ensure alignment with compliance with the credentialing requirements.
Communicate credentialing decisions and updates to providers in a timely and professional manner.
Quality Assurance and Compliance
Participate in internal and external audits related to credentialing and privileging.
Training and Education
Provide training and education to providers and staff on credentialing requirements, processes, and best practices.
Offer guidance and support to provide throughout the credentialing process, addressing any questions or concerns.
Professional Development
Stay abreast of changes in healthcare regulations, accreditation standards, and industry trends related to credentialing and privileging.
Participate in professional development activities, such as conferences and workshops, to enhance knowledge and skills in credentialing practices.
Performs other duties as assigned.
Effectively carries out tasks and responsibilities beyond core job duties and primary role. The additional duties may vary from time to time and encompass a wide range of activities that contribute to the overall success of the organization (floating, schedule variations, assisting co-workers, patients, visitors, customers, leaders, and other stakeholders in support of the organization.)
MISSION, VISION, AND VALUES
Empathy - Demonstrates a high level of empathy, respect, and understanding of diversity in the workplace by treating all patients, guests, and colleagues with dignity, courtesy, and inclusivity, and by actively seeking to learn from different perspectives and experiences.
Excellence - Consistently upholds high ethical and safety standards and demonstrates unwavering integrity in all work-related activities. Strives for excellence in job performance.
Enjoyment (Gratitude) - Displays gratitude, a commitment to learning, and professionalism by actively seeking feedback, accepting constructive criticism, and demonstrating a willingness to grow and improve in their job role.
Commitment to Patient/Customer Service - Exhibits exceptional patient/customer service skills, consistently providing professional support. Demonstrates effective communication skills, actively listening to patients/customers, and responding promptly to inquiries and concerns. Handles challenging situations with tact and diplomacy, ensuring timely resolution of problems and fostering positive patient/customer experiences.
CULTURE
Gratitude - Displays a positive and appreciative mindset and supports happiness and well-being in self and others.
Collaborative Team - Demonstrates flexibility, enthusiasm, and willingness to cooperate while working with others in an inter-professional team to support organizational activities. Identifies and supports opportunities for the professional development of team members.
Quality Improvement - Collaborates with team to drive continuous improvement initiatives to enhance quality standards, processes, and outcomes.
Accountability - Ensures consistent adherence to regulatory guidelines and HealthPoint policies and procedures. Takes accountability for mistakes and errors.
GENERAL PROFESSIONAL DEVELOPMENT
Displays more advanced organizational skills, in order to organize projects or the work of others. (Level 3)
Devises effective solutions to situations encountered based on the general goals and objectives of the function. (Level 4-5)
Able to effectively communicate opinions drawn from conclusions using inference and logic. (Level 3)
Resolves conflicts that may arise because of disagreements between employees, between employees and customers/clients, or with the public, other legal entities or governmental authorities. (Level 3 & 4)
PROFESSIONAL/TECHNICAL KNOWLEDGE, SKILLS & ABILITIES
Possesses advanced work-related skills beyond completion of high school, including written and verbal communications skills, computational and computer skills, mathematical, technical or health care related knowledge frequently acquired through completion of a licensed skilled trade, para-profession or practical business knowledge.
Possesses an understanding of the trade/profession at a level that allows the employee to select methods for others to use (from those already in existence in the profession). (Level 4)
Maintains current knowledge of standards of care and practices, typically acquired through
Qualifications
LICENSES & CERTIFICATIONS
Education: High School diploma
Valid Texas Driver's License.
Preferred:
Knowledge of healthcare regulations such as HIPAA, Stark Law, and Anti-Kickback Statute.
TECHNICAL SKILLS
Possesses advanced general skills, including written and verbal communications skills, computational and computer skills, and mathematical knowledge frequently acquired through completion of a general bachelor's degree program or associate's degree with acquired business experience.
COMPUTER
Prepares more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements.
Uses Microsoft Excel to create tables and simple displays of information
Creates basic presentations in Microsoft PowerPoint.
COMMUNICATIONS SKILLS
Possesses advanced general skills, including written and verbal communications skills, computational and computer skills, and mathematical knowledge frequently acquired through completion of a general bachelor's degree program or associate's degree with acquired business experience.
Physical Demands: Work is performed in a typical administrative environment.
Have constant need (66% - 100% of time) for sitting.
Have constant need (66% - 100% of time) for typing or writing.
Have frequent need (33% - 66% of time) for driving.
Have occasional need (1% - 33% of time) for standing.
Have occasional need (1% - 33% of time) for walking.
Have occasional need (1% - 33% of time) for reaching above shoulders.
Have occasional need (l% - 33% of time) for bending, stooping, or squatting
Have occasional need (1% - 33% of time for driving or operating equipment.
Have rare need (less than 1% of time) for pushing or pulling.
Have rare need (less than 1% of time) for climbing ladders.
Have rare need (less than 1% of time) for grasping or gripping.
Lifting/Carrying:
Have occasional need to lift/carry 10-25 pounds.
Vision Requirements:
Have constant need (66% - 100% of time) to be able to see detail.
Hearing Requirements:
Have constant need (66% - 100% of time) to be able to hear other personnel in order to communicate effectively.
Speaking Requirements:
Have constant need (66% - 100% of time) to be able to hear other personnel in order to communicate effectively
Environment - Working Conditions:
Have constant need (66% - 100% of time) to work indoors.
Have rare need (less than 1% of time) to work outdoors.
Have rare need (less than 1% of time) to work in confined space.
Have rare need (less than 1% of time) for exposure to fumes, chemicals, solvents, etc.
Have rare need (less than 1% of time) for exposure to extreme temperatures.
$37k-52k yearly est. 15d ago
Patient Access Rep II
Commonspirit Health
Patient care coordinator job in College Station, TX
Where You'll Work
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Job Summary and Responsibilities
As a Patient Access Representative, you will manage administrative duties for the patient intake process in our clinic, adhering to established guidelines.
Every day you will interact with patients in person and by phone, facilitating check-in/out, collecting data and payments, validating insurance, scheduling appointments, and processing referrals and authorizations.
To be successful, you will demonstrate critical thinking, strong customer service, and knowledge of insurance, billing, and medical terminology, ensuring a seamless, high-quality patient intake experience.
Performs collection functions and financial assistance for payment methods
Conducts interviews with patients and/or family members
Collect and/or negotiate point of service payments or link to financial assistance programs
Must be capable of articulating information in a courteous, clear and informative manner to patients, guarantors, family members, clinical staff, other hospital personnel, vendors, physicians, and their office staff
Convey estimates of the patient responsibility portion of the billed cost of service to patients under deductible, coinsurance, and standard co‐pay benefit designs based on established charge estimates for common procedures
Counsels patients regarding their third‐party coverage, financial responsibility, and billing procedures
Job Requirements
High School Graduate, upon hire or
High School GED, upon hire and
One (1) years of experience preferred
$27k-35k yearly est. Auto-Apply 5d ago
Patient Access Rep II
Common Spirit
Patient care coordinator job in College Station, TX
Job Summary and Responsibilities As a Patient Access Representative, you will manage administrative duties for the patient intake process in our clinic, adhering to established guidelines. Every day you will interact with patients in person and by phone, facilitating check-in/out, collecting data and payments, validating insurance, scheduling appointments, and processing referrals and authorizations.
To be successful, you will demonstrate critical thinking, strong customer service, and knowledge of insurance, billing, and medical terminology, ensuring a seamless, high-quality patient intake experience.
* Performs collection functions and financial assistance for payment methods
* Conducts interviews with patients and/or family members
* Collect and/or negotiate point of service payments or link to financial assistance programs
* Must be capable of articulating information in a courteous, clear and informative manner to patients, guarantors, family members, clinical staff, other hospital personnel, vendors, physicians, and their office staff
* Convey estimates of the patient responsibility portion of the billed cost of service to patients under deductible, coinsurance, and standard co‐pay benefit designs based on established charge estimates for common procedures
* Counsels patients regarding their third‐party coverage, financial responsibility, and billing procedures
Job Requirements
Required
* High School Graduate, upon hire or
* High School GED, upon hire and
* One (1) years of experience preferred
Where You'll Work
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
$27k-35k yearly est. 6d ago
Medical Office Specialist (Magnolia)
Lone Star Family Health Center 4.2
Patient care coordinator job in Magnolia, TX
Become the heartbeat of our healthcare practice as a Medical Office Specialist! As the welcoming face and voice of our organization, you'll create exceptional first impressions while orchestrating the seamless daily operations that keep our medical practice thriving. This role perfectly blends your passion for patientcare with your talent for administrative excellence.
Position Overview
As our Medical Office Specialist, you'll be the essential bridge between patients and providers. From coordinating appointments to facilitating smooth check-in and check-out experiences, you'll ensure every patient interaction reflects our commitment to compassionate, efficient care.
Schedule
Enjoy work-life harmony with our family-friendly schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. No evenings or weekends means you can plan your personal life with confidence while building a rewarding healthcare career.
Essential Duties and Responsibilities
Cultivate positive relationships with patients and providers through clear, compassionate communication that puts people at ease
Masterfully manage our appointment system by scheduling, canceling, and rescheduling patient visits with efficiency and attention to detail
Enhance patient preparedness through proactive appointment reminders and thoughtful pre-visit planning
Handle telephone communications with professionalism and empathy, ensuring calls are routed appropriately with timely follow-up
Create a welcoming check-in experience by verifying and updating patient information in our Patient Management system with accuracy and care
Perform thorough insurance verification and connect eligible patients with our financial counselor for Sliding Fee Discount programs, helping ensure healthcare accessibility
Orchestrate seamless check-out experiences and coordinate follow-up appointments to support continuous patientcare
Efficiently manage document needs through professional copying and faxing services
Process payments with precision, including collecting co-pays and handling credit card authorizations
Qualifications
High School diploma or GED required
Bilingual proficiency in English and Spanish required
Location
This position is based at our Magnolia, Texas facility (77354) and is an on-site role where you'll be an integral part of our collaborative healthcare team.
Join our diverse and dedicated team to make a meaningful difference in patients' healthcare experiences every day! Your warm personality and organizational talents will help create a welcoming medical environment where patients feel valued and supported throughout their care journey.
Under general supervision of the Director, the Registrars responsible for timely and accurate scheduling, insurance eligibility and verification, referrals and authorization, patient registration, point of service collection, transfer and discharge of all hospital patients. Serves as the first point of contact for providers and patients, via phone and in person. Supports the hospital in all areas as requested, ensuring the accuracy of demographic and financial data recorded, accurate and timely hand off of patient and/or registration documents and physician orders to clinical care departments, and promotes patient safety by arm banding every patient (Red Rules) at every point of contact prior to the end of the registration process. These duties, performed according to established policy and procedure, result in a positive experience for patients and providers, and ensure the success of the revenue cycle.
ESSENTIAL JOB FUNCTIONS
Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position.
Completes registration and scheduling processes according to established protocol, ensuring the integrity of the patient's clinical record. This includes, but is not limited to patient, insurance subscriber, guarantor and physician demographics.
Meets standards for customer service, registration accuracy, productivity and upfront collection goals. Reviews registrations daily for quality assurance, and correction of errors prior to close of business (reports provided by supervisor).
Researches scheduled appointment log for 3 days out to ensure appropriate insurance documentation, eligibility and verification, completion of referral and/or authorization requirements, and notification to patient of patient portion due at time of service. Reschedules patient within 24 hours of appointment if insurance pre-certification/authorization requirements are not met.
Promotes a culture of safety through proper identification, proper reporting, documentation and prevention of medical errors in a non-punitive environment. Arm bands every patient (Red Rules) prior to the end of the registration process.
Follows the appropriate check in process to electronically date/time stamp patient arrival and departure/handoff times. Includes compliance with EMTALA rules and regulations when working in the Emergency Room, including appropriate registration of the ER OB patient.
Assists patient in registering for and utilization of the Patient Portal to ensure compliance with Meaningful Use.
Documents thoroughly and accurately. Flags patient accounts as necessary for collection of past due balances, incorrect demographics, and other critical notifications as needed.
Utilizes payer websites and/or eligibility interface for eligibility and benefit detail, and assigns insurance plans according to validated results. Performs and documents pre-certification/authorization at time of service for all registrations in compliance with payer requirements. This includes communication to payer of ALL recorded/ordered procedures.
Discusses Coordination of Benefits with patient. Confirms primary payer and records order of payers correctly within the registration profile. Documents account notes with the results of the COB review. This includes the Medicare Secondary Payer Questionnaire when the primary insurance is traditional Medicare. Assigns insurance plans in the correct order in accordance with MSPQ results.
Explains registration forms to the expressed understanding of the patient and obtains the signature of the patient or authorized individual in compliance with state and federal guidelines.
Completes Medical Necessity screening as required by Medicare for outpatient diagnostic services. Communicates the results to the patient on the appropriately completed Advance Beneficiary Notice (ABN) form for services that fail Medical Necessity Screening.
Calculates patient's share of cost and performs point of service collection in accordance with upfront collection policy and procedure; collecting self-pay portions, co-payments, and past due patient portions at the time of check in; all other collections to be collected at discharge.
Maintains cash drawer in accordance with established procedures. Participates in the daily reconciliation of cash collected and daily deposit as assigned.
Abides by the HMH Legal Compliance Code of Conduct.
Maintains a safe work environment and reports safety concerns appropriately.
Maintains patient confidentiality and appropriate handling of PHI.
Performs all other related duties as required and assigned.
Requirements
QUALIFICATIONS
Education: High school diploma or GED required.
Experience: Prior hospital or physician practice experience preferred.
Required Skills: Excellent computer skills, oral and written communication and customer service skills.
PHYSICAL DEMANDS AND WORKING CONDITIONS
Frequent: sitting & reaching.
Occasional: standing, walking, lifting, carrying & pushing.
Visual and hearing acuity required. Work is inside, with good ventilation and comfortable temperature.
Possible exposure to: toxic/caustic chemicals or detergents, communicable diseases, blood-borne pathogens.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off
Short Term & Long Term Disability
Training & Development
Wellness Resources
How much does a patient care coordinator earn in Bryan, TX?
The average patient care coordinator in Bryan, TX earns between $23,000 and $48,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Bryan, TX
$33,000
What are the biggest employers of Patient Care Coordinators in Bryan, TX?
The biggest employers of Patient Care Coordinators in Bryan, TX are: