Patient Access Representative/ medical Receptionist
Patient care coordinator job in Hillsboro, OR
Immediate need for a talented Patient Access Representative/ medical Receptionist. This is a 01+ months contract opportunity with long-term potential and is located in Hillsboro, OR (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 24-52988
Pay Range: $25- $30/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Greet patients and initiate admission/registration processes
Ensure compliance with CMS, TJC, and hospital regulations
Refer patients to Financial Counselors and Patient Financial Advisors as needed
Maintain ongoing communication with billing, clinical, and insurance teams
Respond to patient inquiries and escalate as appropriate
Key Requirements and Technology Experience:
Key skills; Patient Registration, Cash Handling and Basic Life Support(BLS)
Basic Medical Terminology (certificate or transcript)
CPR Certification (AHA required)
Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Scheduling Coordinator - $19.58 - 23.98/hr
Patient care coordinator job in Salem, OR
Join our team as a Scheduling Coordinator at Lancaster Family Health Center at Lancaster in Salem, OR! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.
Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families.
Visit our website at ************* to learn more about our organization.
Position Highlights:
$19.58-$23.98 DOE with the ability to go higher for highly experienced candidates
100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, 8 paid holidays, and much more!
What You'll Do:
Manages the multi-line scheduling phone queue and transfers calls to appropriate personnel as needed.
Schedules patient appointments for medical and integrated providers according to scheduling guidelines, appointment type, and time needed.
Verifies and updates current patient demographic information including contact information, insurance, and income verification.
Notifies patient of schedule adjustments at direction of Supervisor including rescheduled and cancelled appointments. Updates the schedule for any changes.
Assesses patient's need to meet with the Patient Benefits Coordinator (PBC) regarding benefits and insurance options. Schedules appointments with the PBC as needed.
Manages various scheduling work queues daily including: Cancellation/No Show, Recall, Rescheduling and Waitlist.
Provides outgoing calls related to registries and outreach for patients.
Provides backup support to other Front Office positions as needed.
Qualifications:
High School Diploma or General Education Diploma (GED).
One year of office, administrative, patient care, call center or customer service experience.
One year's experience working in a call center, scheduling appointments, and/or clerical work in a healthcare environment preferred.
Bilingual (English/Spanish) required. Must demonstrate the ability to communicate at level 9 on the language proficiency scale
Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
Strong interpersonal skills with the ability to interact with patients, providers and staff in a professional manner.
Basic knowledge of medical terminology preferred.
Basic knowledge of the Epic systems preferred.
Basic proficiency with a variety of computer programs including Word and Excel.
Our Mission Statement
“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”
Our mission celebrates inclusivity. We are committed to equal-opportunity employment.
Care Coordinator, Inpatient - Dual
Patient care coordinator job in Happy Valley, OR
Inpatient Care Managers are Registered Nurses who independently assure patients are admitted to the correct level of care for accurate billing and reimbursement, provide quality, cost effective clinical coordination/care management in acute care and emergency care settings, manage patients with routine and complex transition planning needs by independently assessing needs, developing, and implementing plans of care for transitions across care settings. Inpatient Care Manager also serve as expert consultants and educators for physicians and other health care team members for discharge and transitional care, coordination of internal and community resources, and support the evaluation and improvement of systems of care to support the optimal utilization of health care resources, while maintaining quality of patient care. The Inpatient Care Manager assumes primary accountability for anticipating, assessing, developing, implementing, documenting, advising, and communicating a safe transition plan of care for patients with complex care needs.
Essential Responsibilities:
Coordinates post-discharge patient care needs to assure the timely and effective discharge of routine and complex patients from the hospital setting.
Independently and proactively completes and documents patient assessments which are thorough, timely, age appropriate, and reflect psychosocial support systems, care needs, health plan benefits, level of care determinations for hospitalized patients.
Coordinates and communicates with patients, families, and the health care team to develop mutually agreeable plans of care that optimize the use of resources to support the particular needs of individual patients.
Facilitates resolution of issues which present barriers to safe transfers through the use of patient/team care conferences to assure the efficient transition to a lower level of care and to assure the patient/family receives the right care at the right time so that quality and utilization of resources are simultaneously enhanced.
Ensures systematic and ongoing contact with interdisciplinary staff and continuing care services to assure the safe transition of patients across care settings.
In collaboration with the interdisciplinary health care team, ensures regulatory and compliance standards are met.
Perform duties as requested.
Basic Qualifications: Experience
Minimum of two years combined RN experience in the following areas:
Med/Surg (hospital acute care)
ICU (hospital acute care)
Emergency Department
Home Health
Skilled Nursing Facilities
Hospice
Long Term Acute Care
Inpatient Rehab
Utilization Management
Education
Successful completion of an RN program by date of hire.
High School Diploma or General Education Development (GED) required.
License, Certification, Registration
This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire.
Registered Nurse License (Washington) within 6 months of hire OR Compact License: Registered Nurse within 6 months of hire
Registered Nurse License (Oregon) within 6 months of hire
Basic Life Support within 3 months of hire
Additional Requirements:
Demonstrated ability to interrelate with physicians, nurses, support staff, and patients in interdisciplinary approach.
Demonstrated ability to work as part of a team and work as a constant patient advocate.
Basic physical, psychosocial, functional assessment skills.
Familiar with care process related to discharge and transitional facilities and services.
Thorough knowledge of principles of teaching and delegation, assessment skills and care planning, and appropriate
utilization of acute hospital, long-term care, and home care resources.
Able to develop concise and thorough documentation of patient clinical assessment and care needs.
Highly effective problem solving, written and verbal communication, customer service, organizational and time
management skills.
Ability to effectively provide culturally competent care.
Ability to navigate conflict in high pressure situations.
Ability to use fixed and mobile technological devices.
Preferred Qualifications:
Knowledge of appropriate utilization of acute hospital and Kaiser Permanente internal resources.
Knowledge of Medicare and Medicaid regulations related to eligibility requirements: hospital, nursing facilities, home
health, hospice, and Durable Medical Equipment (DME).
Knowledge of utilization management principles and tools.
Demonstrated clinical judgment and customer-focused service skills.
Knowledge of principles of patient teaching, disease prevention measures, and physical assessment as it relates to the
needs of patient and the next level of care.
Certified in Case Management.
BSN or bachelors degree and MSN.
Patient Care Coordinator I
Patient care coordinator job in Portland, OR
The Patient Care Coordinator manages communication between patients, family members, attorneys, and care providers in all aspects of patient care. The Patient Care Coordinator I answers incoming calls, emails, and chats to ensure each patient receives the best service possible. This position is a dedicated partner to clinical staff and is responsible for ensuring quality patient care.
What you will do:
Handle calls from patients, attorneys, nurse case managers, adjusters, and other stakeholders.
Provide accurate information and assistance, ensuring a high level of customer satisfaction.
Assess caller concerns, determine the best course of action, and resolve or escalate issues promptly.
Utilize problem-solving skills to address and mitigate escalated Tier 1 calls effectively.
Schedule patient appointments, ensuring optimal use of clinic resources.
Answer pre-visit questions and provide necessary information to patients.
Partner with clinical staff to ensure best practices in handling medication and authorization calls.
Facilitate communication between clinical and administrative teams.
Ensure compliance with professional standards and regulatory requirements for insurance.
Verify PPO/Medicare insurance patients and create charts as needed.
Route calls to appropriate departments when necessary.
Enter data and information accurately into the desired database location. Complete tasks assigned by Tier 3 within the specified deadlines.
Use Zendesk to track and manage tasks provided by Tier 3.
Answer incoming chats from patients and stakeholders, providing timely and accurate responses. Become familiar with California work rules and regulations.
Maintain basic knowledge of commercial HMO/PPO insurance and personal injury cases.
Act as a liaison between the UR Department, adjusters, attorneys, and the authorization department to secure treatment authorizations.
Navigate Electronic Medical Records (EMR) systems to follow up on requests and resolve issues.
Document calls and interactions accurately.
Adhere to HIPAA and confidentiality laws regarding the protection of health information.
Partner with Medical Assistants (MAs) and Scribes to promptly handle medication issues.
Assumes other responsibilities as appropriate to the position and organizational needs.
Qualifications:
High school diploma or GED
Customer service: 1 year (Preferred)
Medical office: 2 years (Preferred)
Bilingual in Spanish preferred (Preferred)
Compensation Range:
$21.00 to $22.00 Hourly
All compensation ranges are posted based on internal equity, job requirements, experience, and geographical locations.
Boomerang Healthcare's Transfer Policy - Handbook 2-17. Job Postings
Boomerang Healthcare is dedicated to assisting employees in managing their careers and reaching their professional goals through promotion and transfer opportunities. This policy outlines the on-line job posting program which is in place for all employees. To be eligible to apply for an open position, employees must meet the following requirements:
Be a current, regular, full-time, or part-time employee.
Have been in your current position for at least six (6) months.
Maintain a performance rating of satisfactory or above.
Not be on conduct/performance-related probation or warning; meet the job qualifications listed on the job posting.
Provide their current manager with notice prior to applying for the position.
If employees find a position of interest on the job posting website and they meet the eligibility requirements, an on-line job posting application must be completed to be considered for the position. Not all positions are guaranteed to be posted. Boomerang Healthcare reserves the right to seek applicants solely from outside sources or to post positions internally and externally simultaneously.
For more specific information about the program, please contact the Human Resources Department.
Auto-ApplyScheduling Specialist
Patient care coordinator job in Portland, OR
RAYUS now offers DailyPay! Work today, get paid today!
is $18.28-$24.78 based on direct and relevant experience.
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a full-time position working 40 hours per week; shifts are Monday through Friday, 9:30am - 6:00pm. Rotating Saturdays 9:00am - 1:00pm.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) Insurance
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Completes other tasks as assigned
Patient Care Coordinator
Patient care coordinator job in Hillsboro, OR
Patient Care Coordinator - Epion Aesthetics & Wellness (Hillsboro, OR)
Are you passionate about aesthetics, wellness, and delivering exceptional client care? Epion Aesthetics & Wellness is seeking a warm, professional, and detail-oriented Patient Care Coordinator to join our team!
About Us:
At Epion, we deliver a luxury experience that goes beyond aesthetics. Our culture is rooted in genuine connection, personalized care, and treating every client like family. We lead with compassion, professionalism, and a commitment to ongoing education-making sure each treatment is backed by both science and soul.
Key Responsibilities:
Welcome clients and guide them through check-in, check-out, and treatment flow
Answer phones, respond to inquiries, and maintain timely, professional communication
Manage the schedule efficiently for multiple providers using EMR software (Aesthetic Record)
Educate patients on services, memberships, promotions, and pre/post-treatment instructions
Process payments and maintain financial accuracy
Support clinic cleanliness, treatment room prep, and inventory tracking
Represent the Epion brand with grace and consistency
Growth opportunities to Clinic Manager
Ideal Candidate:
Compassionate, empathetic, and genuinely cares about people's well-being
Client-centered and focused on making patients feel safe, valued, and empowered
Detail-oriented with an artistic eye-appreciates the art and science behind beauty
Professional, polished, and confident with strong boundaries
Eager to learn, grow, and stay on top of new technologies and techniques
Team player with a growth mindset-no drama, no ego, lifts others up
Trustworthy, ethical, and upholds the highest standards of integrity and safety
Qualifications:
Excellent interpersonal, organizational, and multitasking skills
Tech-savvy and proficient in scheduling software (Aesthetic Record)
Professional appearance and demeanor
Passion for aesthetics, wellness, and client care
Health & wellness experience required
Schedule:
Part-Time: Wednesday-Friday 9am-5pm, Saturday 9am-2pm
Compensation:
Part-time, hourly based upon experience
Location:
Hillsboro, OR (also serving Beaverton, Portland, Lake Oswego, Clackamas)
Career Advancement:
Opportunities for growth and continued education
Front Desk Specialist
Patient care coordinator job in Lake Oswego, OR
Benefits:
PTO and other great benefits
Continuous clinical and business training
Competitive salary
Paid time off
401(k)
Bonus based on performance
Training & development
Join Our Team as a Front Desk Receptionist in a new state-of-the-art practice!
Are you passionate about delivering exceptional patient care and dedicated to promoting health and wellness? Our brand-new chiropractic office is looking for a friendly, professional, and organized Front Desk Receptionist to be the welcoming face of our practice. We believe that a positive first impression sets the tone for excellent patient experiences, and we are seeking someone who shares our commitment to nurturing a warm and supportive environment.
The ideal candidate will have experience in a medical or chiropractic office and possess outstanding communication skills. You will be responsible for managing appointments, assisting patients with inquiries, and ensuring seamless office operations-all while embodying our mission of holistic health care.
Be part of a team that's committed to revolutionizing wellness and transforming lives - Apply today!
Why work at HealthSource of Lake Oswego?
· Competitive pay - Starting at $21 per hour· PTO & Paid Holidays · World class training and continuing education· Monday through Friday schedule
Qualifications Required:
· High School Diploma or equivalent required, 2-year degree preferred· Excellent customer service and interpersonal skills, with a friendly and professional demeanor.· Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.· Proficiency in computer skills, including knowledge of Microsoft Office applications and appointment scheduling software.· Ability to maintain confidentiality of patient information and adhere to HIPAA regulations.· Willingness to learn and adapt to new technologies and office procedures.· Previous experience in a medical or chiropractic office setting preferred, but not required.
View full detailed job description here.
You are applying to work with a franchisee of HealthSource Chiropractic. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs.
WHAT WE DO:
At HealthSource Chiropractic, we don't just focus on chiropractic care-we prioritize the patient experience with a special emphasis on personalized care and well-being. We offer state of the art chiropractic treatments, personalized care plans, and holistic wellness services. When patients come to our clinic, they gain the power to reclaim their health and to get back to doing what they love- pain free.
We offer comprehensive training and support to help our team succeed. To learn more about our exciting opportunity and then take the next step toward becoming a HealthSource team member today, simply contact us for more information.
JOIN THE HEALTHSOURCE TEAM AND…
Be a part of the ever-growing team focused on blending personalized and customized chiropractic and wellness care- in order to provide each patient with a unique treatment care plan!
Access ongoing support and join a community of chiropractors, rehab specialists, billing specialist, and front desk specialists to enhance your skills and advance your career.
Build a rewarding career with substantial earning potential
Experience a practice environment that feels like home, with colleagues who feel like family.
Spend your days in a professional, inviting clinic and foster meaningful connections with patients.
Help patients achieve optimal health and wellness each day.
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Milwaukie, OR
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
M, W, F
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$20-$23/hour
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Portland, OR
Job Details Downtown Endodontic Group - Portland, OR Full Time High School $27.00 - $29.00 HourlyGrow with our team today!
Join Our Star Endodontic Team in Portland!
Downtown Endodontics
is a specialty dental practice dedicated to providing exceptional patient care. We believe in creating a welcoming environment for all our patients and aim to provide care with compassion and respect. We are seeking an experienced Dental Patient Care Coordinator to join our front desk staff. If you have a passion for patient care and the dental field, we want to hear from you!
Highlights of Patient Care Coordinator Responsibilities:
Greet and welcome patients in a friendly and professional manner
Schedule and manage patient appointments
Handle patient inquiries regarding services, insurance, and billing
Verify and process patients' dental insurance
Review treatment plans, insurance, and out-of-pocket costs with patients
Collect patients' co-insurance at time of service and after service when necessary
Enter patient information accurately into practice management software
Coordinate appointments and dental record transfers with referring practices
Maintain a clean and organized reception and waiting area
Collaborate with clinical staff and doctors to ensure seamless patient care
**This is a full-time Patient Care Coordinator position with a schedule of:
Monday - Friday 8am to 5pm
What We Offer:
Competitive compensation package that includes health insurance, life insurance, paid time off, holiday pay, 401k with matching, and more.
Potential for monthly performance bonuses!
Opportunities for professional development and advancement
A supportive and collaborative work environment
Convenient location close to parks, shopping, restaurants & cafes, medical facilities, fitness clubs, and much more!
Additional benefits:
Dental & Vision Insurance
Disability insurance
Health Savings Account
Flexible Spending Account
Employee Assistance Program
Employee Discount Program
Patient Care Coordinator Qualifications:
Minimum of 1 year of dental Patient Care Coordinator or administrative experience is
required
Proficiency with dental software
Excellent communication and interpersonal skills
Strong attention to detail, multi-tasking, and organizational skills
Knowledge of dental insurance & billing and healthcare policies (HIPAA)
High school diploma or equivalent
Reliability and punctuality
Don't miss out on this exciting opportunity to work with a fantastic team of dental professionals providing top-notch endodontic care and making a difference in the lives of patients! Please submit your resume and we will be in touch soon.
Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#INDFH
Care Coordinator 2
Patient care coordinator job in Portland, OR
The OHSU Digestive Health Center offers patients an interdisciplinary team approach to the prevention, detection, and treatment of digestive disorders. Our teams blend clinical expertise with research advances to achieve the best possible care and outcomes. The team includes patients, their referring physicians, and a wide range of OHSU specialists.
The Specialty MA role provides a wide range of clinical support duties and is an integral part of the medical care team. The Specialty MA independently performs clinical administrative and technical functions that is critical within the department of Gastroenterology. This position will ensure that the patient care is seamless and that the continuity of care is achieve for every patient. The main tasks are to systematically bridge gaps between numerous services necessary for patient care such as laboratory and imaging, specialty care, primary care, social work and communicate the plan to the patient and patient's representative. This position also supports providers daily by performing clinical administrative duties within their scope such as order entry, managing lab results, scheduling appointments and coordinating. This position will also support the clinical team by reviewing scheduled appointments and coordinating the needs prior, during and after the visit. This role will work under the clinical direction of the physicians and directly reports to the Clinical Support Supervisor.
Function/Duties of Position
Patient Care Management - Responsible for coordinating and managing aspects of the patient's clinical care process. Works with the providers by providing support with medication refills and providers support to the patient and family. Places lab, diagnostic and scheduling orders as directed by the physicians and coordinates with facilities and patients. Monitors the Epic in Basket messages and ensures timely response is received by patient, providers and answers messages within their scope. Monitors refill request received in Epic and from Right fax and manages this efficiently to avoid disruption in patient care. Manages Prior Authorization and processes appeals appropriately. Insures all needed testing is resulted and in the patients EMR prior to appointments/procedures.
Care coordination - Ensures patients follow through with outside referrals to other specialties, labs and diagnostic imaging. Requests and inputs the results of the outside testing into the EMR and forwards to the provider/RN for review. Works with provider and RN to insure patients are completing needed testing according to their surveillance schedule.
Communication - Provides information and education to patients, family members, and referring physician office staffs. Acts as communication link with physicians, nurses, referring physician offices, ancillary services, and patients. Provides accurate patient information. Responds to voice mail and email messages based on priority of patient process and as triaged by the RNs. Attends MD/department team meetings as appropriate. Responds to patient questions in Mychart, phone calls, emails, and faxes in regards to scheduling or care issues within scope.
Documentation/Data Management - Documents legibly, concisely and completely to ensure that others can accurately assess the status of patients' progress by reviewing that documentation. Participates as assigned with database input. Initiate and implement processes to facilitate new protocol implementation and tracking tools as indicated.
Patient Care/Rooming: Accompanies patient from waiting room and verifies patients identity with two identifiers, takes and records vital signs such as blood pressure, pulse rate, respiration rate, weight, height and temperature; enters patient medications and allergies into EHR; refers patient to medical staff for immediate examination or treatment; transports patient to examination or treatment room with use of wheelchair or gurney or assists patient to walk; observes and reports changes in patient's conditions or fall risk; works with front desk staff to communicate delays to patients; monitors in-room wait times and work to facilitate efficient clinic flow; assists physician in emergency procedures such as cardiopulmonary resuscitation. Chaperones for sensitive examinations regardless of patient's gender.
Required Qualifications
Three years' experience in a hospital or hospital based clinic setting, AND
High School diploma or equivalent, AND
Current BLS certification at hire, AND
One of the following four:
Completion of a nationally recognized accredited medical assistant training program, including a practicum (externship) of at least 160 hours, OR
Successful completion of a formal medical services training program of the United States Armed Forces, OR
Current Oregon Emergency Medical Technician (EMT) license (basic or advance) and national EMT registration with the National Registry of Emergency Medical Technicians (NREMT), OR
Current Oregon Practical Nurse License OR
For dental school hires only as an alternative to qualifications 1-4: Completion of a Dental Assistant training program and successful completion of the DANB exam
For those completing medical assistant training or formal military medical services training as referenced above in #1 and #2, the following is also required (Those qualifying under the EMT or LPN or Dental Assistant qualification are exempt from this requirement.)
MA certification received from a nationally recognized and accredited certifying body, upon hire or by the completion of the probationary period or internal job change evaluation period, as appropriate. Currently, these include:
The American Association of Medical Assistants (AAMA), awarding the Certified Medical Assistant (CMA.)
The American Medical Technologists (AMT), awarding the Registered Medical Assistant (R.M.A.)
The National Center for Competency Testing, awarding the National Certified MA (NCMA.)
The National Health Career Association, awarding the Certified Clinical Medical Assistant (CCMA.)
Any applicable certifications or licensures must be maintained for the duration of employment.
In addition to receiving the appropriate certification noted above, Medical and Dental Assistants will be required to successfully demonstrate competencies prior to completion of probation or the internal job change evaluation period, as appropriate.
Ability to work independently and as a member of the team, including leadership.
Knowledge of patient flow and back office functions. Ability to effectively and efficiently perform chart scrubbing and panel outreach activities. Demonstrated strong analytic skills, including displaying and interpreting data. Proficiency with EPIC, Microsoft Office including Excel, Word and Power Point. Ability to manage time sensitive competing demands and meet deadlines. Working knowledge of medical terminology. Strong relationship building skills, excellent communication skills, exceptional customer service skills, highly sensitive to patient needs. Demonstrated knowledge and attention to the needs of Special Needs patients and their caregivers and families.
Preferred Qualifications
Three years of experience as a certified medical assistant in an ambulatory clinic specifically in Gastroenterology and performing job duties that are the same or equivalent to a care coordinator.
Bilingual
Computer skills, including EHR
Well versed in Epic and Care Everywhere
Additional Details
This position works in an extremely fast-paced and hectic enviornment with many interruptions, mulitple demands, and conflicting priorities. This position works with people at all levels of the organiztion and interacts with numerous internal OHSU departments and external customers (referring physician offices). When on site, the office setting is small relative to the number of staff using it. It creates the need to be able to deal with phone noise, many simultaneous conversations and frequent interruptions. After training is complete Hybrid work from home 3 days per week, in clinic 2 days per week. Work schedule is Monday-Friday. 8:30am-5pm
Physical demands include pushing, pulling, stooping and lifting up to 50 lbs. Must be able to support the full weight of a patient up to 200 lbs if necessary. Equipment usage includes heavy use of phone, computers, and OHSU's electronic medical record systems. If working remotely, must have the ability to set up a workstation at home. Requires communication in a respectful, caring and non-judgemental manner.
All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.
Auto-ApplyPatient Care Coordinator - Arrow Dental (Salem, Oregon)
Patient care coordinator job in Salem, OR
Job Description
At Arrow Dental, LLC, we're passionate about helping you on your journey to be better. We are currently seeking a full-time Patient Care Coordinator in our Dental Clinic located in Salem, Oregon. This position is responsible for administering the day-to-day activities of the business office, including maintenance of the records of patients, scheduling of patients, accounts receivable, maintaining appearance and order of dental office, presentation of financial treatment plan options, and recall/recare system.
Clinic hours Monday-Thursday 7:30am-5:30pm
Arrow Dental primarily serves Medicaid patients. This is to help the community with the large population of Medicaid members that either became Medicaid eligible due to the Affordable Care Act (ACA), or the expansion population that was previously enrolled on the Standard plan and rolled into the Plus plan effective January 1, 2014.
Benefits:
Competitive pay, retention bonuses
Medical, Dental, Life Insurance, and Employee Assistant Program
PTO and paid company holidays
401k and FSA
Annual clothing allowance
Pay Range: $21.80 to $26.92 per hour (depending on experience) Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.
Primary Functions:
Complete day-to-day operations of dental office
Open and close dental office according to office protocol
Review the office for neat, professional appearance and make necessary changes
Greet and welcome patients and visitors to the practice
Help explain office policy to patients
Collect payment from patients at time of treatment
Make follow-up appointment as needed
See that records are stored securely and handled in compliance with HIPAA privacy and security regulations
Assist in the treatment room as needed
Verify and update insurance information on all patients
Submit treatment plans for predetermination of benefits when appropriate
Coordinate patient referrals when necessary
Prepare claims forms for patients with dental insurance
Monitor inventory and order office supplies as needed
Performs other duties as assigned
Required Skills:
High school diploma or equivalent
1- 2 years dental office experience preferred
Knowledge of dental terminology, procedures and dental insurance
Typing ability of 40 wpm net
Computer proficiency with Microsoft Office applications, dental software experience helpful
Ability to speak Spanish is highly desirable
Strong organizational and detail orientation skills
Strong verbal, written, and interpersonal communication skills
Ability to work well under pressure work with frequent interruptions and shifting priorities
Participate effectively as a team player
Ability to come into work on time and on a daily basis
Maintain confidentiality and project a professional business image.
Arrow Dental seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law.
Arrow Dental values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let's be better together.
Patient Care Coordinator (Outpatient), Full-time, Cherry Park
Patient care coordinator job in Portland, OR
In a bustling cosmopolitan area surrounded by nature, Adventist Health Portland has been one of the area's leading healthcare providers since the 1800s. In partnership with OHSU, we are comprised of a 302-bed hospital, 11 medical offices, home care services, comprehensive cancer care and a vast scope of award-winning services located throughout East Portland and the surrounding areas. There are many outdoor adventures readily available, including carving the snow at North America's only year-round ski resort, hiking along the Columbia River Gorge or taking a day trip to the unmatched beauty of the Oregon coast.
Job Summary:
Coordinates a variety of admitting and clerical duties to facilitate the efficient processing and scheduling of patients for the department. Provides communication with patients and visitors that promotes a high level of overall satisfaction and quality of care. Performs duties in an outpatient location.
Job Requirements:
Education and Work Experience:
* High School Education/GED or equivalent: Preferred
* Associate's/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred
Essential Functions:
* Greets, receives and escorts patients/visitors, and notifies necessary personnel of their arrival. Answers multiple phone lines and intercom, and communicates appropriately. Gives appropriate attention to complaints/requests as needed. Receives, interprets, verifies and processes physicians' orders. Admits/discharges daily patients and creates charts. Provides clerical support for departmental meetings, projects and activities as needed.
* Completes and forwards all required information, charts, records, documents as requested. Requests previous patient records from medical records as needed. Maintains department records, reports, statistics. Orders and maintains an adequate inventory of all office supplies and equipment. Identifies current status of patient's insurance, as well as range of benefits. Identifies and collects co-payments and limits of services for all patients.
* Provides appropriate forms to billing and other departments. Assists with maintenance of hospital forms. Performs various confidential clerical duties including, but not limited to data entry, obtaining patient's signature for needed documents and/or consents forms, filing and answering phones. Helps schedule patient appointments. Obtains all necessary billing, insurance and other demographic information.
* Informs patients of any preparations needed for examination, and reminds them of their preparations at time of appointment confirmation. Obtains all necessary billing, insurance and other demographic information. Assists in scheduling appointments and making reservations for departmental needs such as classes, programs and in-services.
* Keeps waiting rooms neat, clean and organized. Communicates with those waiting. Monitors panels for alarms and reports to appropriate department. Provides coverage and/or assistance when necessary to maintain quality standards of the department. Compiles information for reports, manuals, handouts and meetings as needed. Provides clerical support for department meetings and departmental activities. Assists with research and provides administrative support to special projects.
* Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
Auto-ApplyPT - In-Patient
Patient care coordinator job in Longview, WA
Meda Health is looking for a Physical Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them.
We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat:
Health
Vision
Dental
Life insurance
Care Coordinator
Patient care coordinator job in Lake Oswego, OR
Job Description
Nuvia Dental Implant Center is rapidly expanding and looking for enthusiastic Care Coordinators to join our growing team. We are a leader in dental implant services, known for our exceptional patient care and innovative solutions. With over 45 locations across the country, Nuvia has been featured on major news outlets such as Yahoo Finance, ABC, and CBS. Nuvia's 50,000+ 5-star Google reviews make it an ideal career for any hard working Care Coordinator who enjoys helping patients through a life changing procedure.
What Nuvia Offers:
Pay: $20-$39 per hour
$20-$24 per hour base
Up to $2,000 monthly bonuses averaging out to roughly $12 per hour
Up to $2,000 Quarterly bonuses averaging out to roughly $4 per hour
What's in it for you?
Patient focused: Nuvia Care Coordinators are patient focused which provides the rewarding experience of being a part of patients receiving life changing smiles every day
Key to bringing new patients to Nuvia for a life-changing smile: Through driving patient reviews, Care Coordinators have the meaningful opportunity to help future patients find Nuvia.
Compensation: Nuvia offers competitive base pay. In addition, Nuvia offers our Care Coordinators the unique opportunity to earn both monthly performance bonuses and quarterly bonuses, which when combined give our Care Coordinators the ability to earn an additional 32K/year beyond their base pay.
Benefits Package: Nuvia offers comprehensive health, dental, vision, life insurance, short and long-term disability, 401k with match, paid training, PTO, bereavement leave, parental leave, and an employee assistance program.
Role Overview:
The Care Coordinator is patient focused and dedicated to ensuring patients have a seamless experience while in the office. Care Coordinator responsibilities involve greeting patients, managing appointments, handling various administrative tasks, and actively gathering patient feedback through reviews.
Responsibilities:
Live company core values
Greet and welcome patients
Cultivate a positive and welcoming environment
Communicate well with other team members to provide seamless patient care
Manage appointments and scheduling
Handle billing and payment processing
Provide general administrative support
Actively gather patient reviews
Build strong patient relationships
Attend daily huddles
Collaborate with the team to achieve shared goals
Qualifications:
BLS certification
Strong interpersonal skills
Warm and empathetic
Team oriented
Sales-oriented
Results-Focused
Adaptable
A Day in the Life:
Morning Routine: Prepare the office for the day, ensuring everything is clean, organized, and stocked. Attend the morning huddle to discuss the day's schedule, priorities, and any urgent matters. Review the Schedule: Check the day's appointments and prepare for any special requests or concerns.
Patient Interactions: Greet each patient with a warm smile and a friendly demeanor, setting the tone for a positive experience. Efficiently schedule and reschedule appointments, ensuring optimal patient flow.
Handling Billing and Payments: Process payments, answer billing questions, and address any concerns. Provide Administrative Support: Assist with various administrative tasks, such as filing, scanning, and data entry.
Patient Engagement: Proactively seek patient feedback and encourage them to share their experiences online. Connect with patients on a personal level, addressing their needs and concerns. Provide clear and concise information about treatment plans, procedures, and financing options.
Team Collaboration: Participate in daily huddles to discuss team goals, challenges, and successes. Work closely with other team members, such as doctors, dental assistants, and sales consultants.
End-of-Day Tasks: Reflect on the day's activities and identify any areas for improvement. Review the schedule for the following day and ensure all necessary preparations are made. Make sure the office is ready for patients the next day, turn off lights and equipment and secure the office.
Care Coordinator 2
Patient care coordinator job in Portland, OR
The OHSU Digestive Health Center offers patients an interdisciplinary team approach to the prevention, detection, and treatment of digestive disorders. Our teams blend clinical expertise with research advances to achieve the best possible care and outcomes. The team includes patients, their referring physicians, and a wide range of OHSU specialists.
The Specialty MA role provides a wide range of clinical support duties and is an integral part of the medical care team. The Specialty MA independently performs clinical administrative and technical functions that is critical within the department of Gastroenterology. This position will ensure that the patient care is seamless and that the continuity of care is achieve for every patient. The main tasks are to systematically bridge gaps between numerous services necessary for patient care such as laboratory and imaging, specialty care, primary care, social work and communicate the plan to the patient and patient's representative. This position also supports providers daily by performing clinical administrative duties within their scope such as order entry, managing lab results, scheduling appointments and coordinating. This position will also support the clinical team by reviewing scheduled appointments and coordinating the needs prior, during and after the visit. This role will work under the clinical direction of the physicians and directly reports to the Clinical Support Supervisor.
Function/Duties of Position
* Patient Care Management - Responsible for coordinating and managing aspects of the patient's clinical care process. Works with the providers by providing support with medication refills and providers support to the patient and family. Places lab, diagnostic and scheduling orders as directed by the physicians and coordinates with facilities and patients. Monitors the Epic in Basket messages and ensures timely response is received by patient, providers and answers messages within their scope. Monitors refill request received in Epic and from Right fax and manages this efficiently to avoid disruption in patient care. Manages Prior Authorization and processes appeals appropriately. Insures all needed testing is resulted and in the patients EMR prior to appointments/procedures.
* Care coordination - Ensures patients follow through with outside referrals to other specialties, labs and diagnostic imaging. Requests and inputs the results of the outside testing into the EMR and forwards to the provider/RN for review. Works with provider and RN to insure patients are completing needed testing according to their surveillance schedule.
* Communication - Provides information and education to patients, family members, and referring physician office staffs. Acts as communication link with physicians, nurses, referring physician offices, ancillary services, and patients. Provides accurate patient information. Responds to voice mail and email messages based on priority of patient process and as triaged by the RNs. Attends MD/department team meetings as appropriate. Responds to patient questions in Mychart, phone calls, emails, and faxes in regards to scheduling or care issues within scope.
* Documentation/Data Management - Documents legibly, concisely and completely to ensure that others can accurately assess the status of patients' progress by reviewing that documentation. Participates as assigned with database input. Initiate and implement processes to facilitate new protocol implementation and tracking tools as indicated.
* Patient Care/Rooming: Accompanies patient from waiting room and verifies patients identity with two identifiers, takes and records vital signs such as blood pressure, pulse rate, respiration rate, weight, height and temperature; enters patient medications and allergies into EHR; refers patient to medical staff for immediate examination or treatment; transports patient to examination or treatment room with use of wheelchair or gurney or assists patient to walk; observes and reports changes in patient's conditions or fall risk; works with front desk staff to communicate delays to patients; monitors in-room wait times and work to facilitate efficient clinic flow; assists physician in emergency procedures such as cardiopulmonary resuscitation. Chaperones for sensitive examinations regardless of patient's gender.
Required Qualifications
Three years' experience in a hospital or hospital based clinic setting, AND
High School diploma or equivalent, AND
Current BLS certification at hire, AND
One of the following four:
Completion of a nationally recognized accredited medical assistant training program, including a practicum (externship) of at least 160 hours, OR Successful completion of a formal medical services training program of the United States Armed Forces, OR Current Oregon Emergency Medical Technician (EMT) license (basic or advance) and national EMT registration with the National Registry of Emergency Medical Technicians (NREMT), OR Current Oregon Practical Nurse License OR For dental school hires only as an alternative to qualifications 1-4: Completion of a Dental Assistant training program and successful completion of the DANB exam
For those completing medical assistant training or formal military medical services training as referenced above in #1 and #2, the following is also required (Those qualifying under the EMT or LPN or Dental Assistant qualification are exempt from this requirement.)
MA certification received from a nationally recognized and accredited certifying body, upon hire or by the completion of the probationary period or internal job change evaluation period, as appropriate. Currently, these include:
* The American Association of Medical Assistants (AAMA), awarding the Certified Medical Assistant (CMA.)
* The American Medical Technologists (AMT), awarding the Registered Medical Assistant (R.M.A.)
* The National Center for Competency Testing, awarding the National Certified MA (NCMA.)
* The National Health Career Association, awarding the Certified Clinical Medical Assistant (CCMA.)
Any applicable certifications or licensures must be maintained for the duration of employment.
In addition to receiving the appropriate certification noted above, Medical and Dental Assistants will be required to successfully demonstrate competencies prior to completion of probation or the internal job change evaluation period, as appropriate.
Ability to work independently and as a member of the team, including leadership.
Knowledge of patient flow and back office functions. Ability to effectively and efficiently perform chart scrubbing and panel outreach activities. Demonstrated strong analytic skills, including displaying and interpreting data. Proficiency with EPIC, Microsoft Office including Excel, Word and Power Point. Ability to manage time sensitive competing demands and meet deadlines. Working knowledge of medical terminology. Strong relationship building skills, excellent communication skills, exceptional customer service skills, highly sensitive to patient needs. Demonstrated knowledge and attention to the needs of Special Needs patients and their caregivers and families.
Preferred Qualifications
* Three years of experience as a certified medical assistant in an ambulatory clinic specifically in Gastroenterology and performing job duties that are the same or equivalent to a care coordinator.
* Bilingual
* Computer skills, including EHR
* Well versed in Epic and Care Everywhere
Additional Details
* This position works in an extremely fast-paced and hectic enviornment with many interruptions, mulitple demands, and conflicting priorities. This position works with people at all levels of the organiztion and interacts with numerous internal OHSU departments and external customers (referring physician offices). When on site, the office setting is small relative to the number of staff using it. It creates the need to be able to deal with phone noise, many simultaneous conversations and frequent interruptions. After training is complete Hybrid work from home 3 days per week, in clinic 2 days per week. Work schedule is Monday-Friday. 8:30am-5pm
* Physical demands include pushing, pulling, stooping and lifting up to 50 lbs. Must be able to support the full weight of a patient up to 200 lbs if necessary. Equipment usage includes heavy use of phone, computers, and OHSU's electronic medical record systems. If working remotely, must have the ability to set up a workstation at home. Requires communication in a respectful, caring and non-judgemental manner.
All are welcome
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.
Auto-ApplyPAS Registration Coordinator
Patient care coordinator job in Salem, OR
Site: North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
* 8 Hours Nights, EOW/EOH
Job Summary
Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Interviews incoming patient or representatives and enters information required for admission into computer database. Distributes appropriate information to ancillary departments. Participates in performance improvement and CQI activities
Qualifications
Ability to read, write and speak English required (additional languages a plus). Effective interpersonal skills. Analytical ability for numbers and situations. Ability to type 40 wpm. Familiarity with medical billing; managed care and other medical insurance. Previous office experience or training with exposure to keyboard, computer and other office equipment required, preferably in a medical setting. Previous experience or training in customer service required. Associate Degree in business or related field preferred
Additional Job Details (if applicable)
Additional Job Description
Remote Type
Onsite
Work Location
81 Highland Avenue
Scheduled Weekly Hours
8
Employee Type
Regular
Work Shift
Night (United States of America)
Pay Range
$19.42 - $27.74/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyScheduling Coordinator - Full Time
Patient care coordinator job in Keizer, OR
Join our team as a Scheduling Coordinator at Lancaster Family Health Center at Lancaster in Salem, OR! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.
Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families.
Visit our website at ************* to learn more about our organization.
Position Highlights:
$19.58-$23.98 DOE with the ability to go higher for highly experienced candidates
100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, 8 paid holidays, and much more!
What You'll Do:
Manages the multi-line scheduling phone queue and transfers calls to appropriate personnel as needed.
Schedules patient appointments for medical and integrated providers according to scheduling guidelines, appointment type, and time needed.
Verifies and updates current patient demographic information including contact information, insurance, and income verification.
Notifies patient of schedule adjustments at direction of Supervisor including rescheduled and cancelled appointments. Updates the schedule for any changes.
Assesses patient's need to meet with the Patient Benefits Coordinator (PBC) regarding benefits and insurance options. Schedules appointments with the PBC as needed.
Manages various scheduling work queues daily including: Cancellation/No Show, Recall, Rescheduling and Waitlist.
Provides outgoing calls related to registries and outreach for patients.
Provides backup support to other Front Office positions as needed.
Qualifications:
High School Diploma or General Education Diploma (GED).
One year of office, administrative, patient care, call center or customer service experience.
One year's experience working in a call center, scheduling appointments, and/or clerical work in a healthcare environment preferred.
Bilingual (English/Spanish) required. Must demonstrate the ability to communicate at level 9 on the language proficiency scale
Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
Strong interpersonal skills with the ability to interact with patients, providers and staff in a professional manner.
Basic knowledge of medical terminology preferred.
Basic knowledge of the Epic systems preferred.
Basic proficiency with a variety of computer programs including Word and Excel.
Our Mission Statement
“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”
Our mission celebrates inclusivity. We are committed to equal-opportunity employment.
Patient Care Coordinator
Patient care coordinator job in Oregon City, OR
Job Details Access Endodontics - Oregon City, OR Full Time High School $25.00 - $28.00 HourlyDescription
Join Our Star Endodontic Team in
Oregon City
!
Access Endodontics
is a specialty dental practice dedicated to providing exceptional patient care. We believe in creating a welcoming environment for all our patients and aim to provide care with compassion and respect. We are seeking an experienced Dental Patient Care Coordinator to join our front desk staff. If you have a passion for patient care and the dental field, we want to hear from you!
Highlights of Patient Care Coordinator Responsibilities:
Greet and welcome patients in a friendly and professional manner
Schedule and manage patient appointments
Handle patient inquiries regarding services, insurance, and billing
Verify and process patients' dental insurance
Review treatment plans, insurance, and out-of-pocket costs with patients
Collect patients' co-insurance at time of service and after service when necessary
Enter patient information accurately into practice management software
Coordinate appointments and dental record transfers with referring practices
Maintain a clean and organized reception and waiting area
Collaborate with clinical staff and doctors to ensure seamless patient care
This is a full-time Patient Care Coordinator position with a schedule of:
Monday- Thursday 7am- 5pm
.
What We Offer:
Competitive compensation package that includes health insurance, life insurance, paid time off, holiday pay, 401k with matching, and more.
Potential for monthly performance bonuses!
Opportunities for professional development and advancement
A supportive and collaborative work environment
Convenient location close to parks, shopping, restaurants & cafes, medical facilities, fitness clubs, and much more!
Additional benefits:
Dental & Vision Insurance
Disability insurance
Health Savings Account
Flexible Spending Account
Employee Assistance Program
Employee Discount Program
Patient Care Coordinator Qualifications:
Minimum of 1 year of dental Patient Care Coordinator or administrative experience is
required
Proficiency with dental software
Excellent communication and interpersonal skills
Strong attention to detail, multi-tasking, and organizational skills
Knowledge of dental insurance & billing and healthcare policies (HIPAA)
High school diploma or equivalent
Reliability and punctuality
Don't miss out on this exciting opportunity to work with a fantastic team of dental professionals providing top-notch endodontic care and making a difference in the lives of patients! Please submit your resume and we will be in touch soon.
Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Patient Care Coordinator - Arrow Dental (Salem, Oregon)
Patient care coordinator job in Salem, OR
At Arrow Dental, LLC, we're passionate about helping you on your journey to be better. We are currently seeking a full-time Patient Care Coordinator in our Dental Clinic located in Salem, Oregon. This position is responsible for administering the day-to-day activities of the business office, including maintenance of the records of patients, scheduling of patients, accounts receivable, maintaining appearance and order of dental office, presentation of financial treatment plan options, and recall/recare system.
Clinic hours Monday-Thursday 7:30am-5:30pm
Arrow Dental primarily serves Medicaid patients. This is to help the community with the large population of Medicaid members that either became Medicaid eligible due to the Affordable Care Act (ACA), or the expansion population that was previously enrolled on the Standard plan and rolled into the Plus plan effective January 1, 2014.
Benefits:
Competitive pay, retention bonuses
Medical, Dental, Life Insurance, and Employee Assistant Program
PTO and paid company holidays
401k and FSA
Annual clothing allowance
Pay Range: $21.80 to $26.92 per hour (depending on experience) Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.
Primary Functions:
Complete day-to-day operations of dental office
Open and close dental office according to office protocol
Review the office for neat, professional appearance and make necessary changes
Greet and welcome patients and visitors to the practice
Help explain office policy to patients
Collect payment from patients at time of treatment
Make follow-up appointment as needed
See that records are stored securely and handled in compliance with HIPAA privacy and security regulations
Assist in the treatment room as needed
Verify and update insurance information on all patients
Submit treatment plans for predetermination of benefits when appropriate
Coordinate patient referrals when necessary
Prepare claims forms for patients with dental insurance
Monitor inventory and order office supplies as needed
Performs other duties as assigned
Required Skills:
High school diploma or equivalent
1- 2 years dental office experience preferred
Knowledge of dental terminology, procedures and dental insurance
Typing ability of 40 wpm net
Computer proficiency with Microsoft Office applications, dental software experience helpful
Ability to speak Spanish is highly desirable
Strong organizational and detail orientation skills
Strong verbal, written, and interpersonal communication skills
Ability to work well under pressure work with frequent interruptions and shifting priorities
Participate effectively as a team player
Ability to come into work on time and on a daily basis
Maintain confidentiality and project a professional business image.
Arrow Dental seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law.
Arrow Dental values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let's be better together.
Patient Care Coordinator (Outpatient), Full-time, Clackamas
Patient care coordinator job in Happy Valley, OR
In a bustling cosmopolitan area surrounded by nature, Adventist Health Portland has been one of the area's leading healthcare providers since the 1800s. In partnership with OHSU, we are comprised of a 302-bed hospital, 11 medical offices, home care services, comprehensive cancer care and a vast scope of award-winning services located throughout East Portland and the surrounding areas. There are many outdoor adventures readily available, including carving the snow at North America's only year-round ski resort, hiking along the Columbia River Gorge or taking a day trip to the unmatched beauty of the Oregon coast.
Job Summary:
Coordinates a variety of admitting and clerical duties to facilitate the efficient processing and scheduling of patients for the department. Provides communication with patients and visitors that promotes a high level of overall satisfaction and quality of care. Performs duties in an outpatient location.
Job Requirements:
Education and Work Experience:
* High School Education/GED or equivalent: Preferred
* Associate's/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred
Essential Functions:
* Greets, receives and escorts patients/visitors, and notifies necessary personnel of their arrival. Answers multiple phone lines and intercom, and communicates appropriately. Gives appropriate attention to complaints/requests as needed. Receives, interprets, verifies and processes physicians' orders. Admits/discharges daily patients and creates charts. Provides clerical support for departmental meetings, projects and activities as needed.
* Completes and forwards all required information, charts, records, documents as requested. Requests previous patient records from medical records as needed. Maintains department records, reports, statistics. Orders and maintains an adequate inventory of all office supplies and equipment. Identifies current status of patient's insurance, as well as range of benefits. Identifies and collects co-payments and limits of services for all patients.
* Provides appropriate forms to billing and other departments. Assists with maintenance of hospital forms. Performs various confidential clerical duties including, but not limited to data entry, obtaining patient's signature for needed documents and/or consents forms, filing and answering phones. Helps schedule patient appointments. Obtains all necessary billing, insurance and other demographic information.
* Informs patients of any preparations needed for examination, and reminds them of their preparations at time of appointment confirmation. Obtains all necessary billing, insurance and other demographic information. Assists in scheduling appointments and making reservations for departmental needs such as classes, programs and in-services.
* Keeps waiting rooms neat, clean and organized. Communicates with those waiting. Monitors panels for alarms and reports to appropriate department. Provides coverage and/or assistance when necessary to maintain quality standards of the department. Compiles information for reports, manuals, handouts and meetings as needed. Provides clerical support for department meetings and departmental activities. Assists with research and provides administrative support to special projects.
* Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
Auto-Apply