Patient care coordinator jobs in Homestead, FL - 429 jobs

The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive. Essential Duties and Responsibilities: Greets, checks-in and checks-out patients Handles new and existing patient inquiries Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate Collects and posts patient payments Answers phone calls and emails relaying information and requests accurately and delivering messages as needed Schedules, reschedules and cancels patient appointments Provides support to their assigned doctor and assists other PCCs as needed Provides supplement and nutraceutical information to patients and answers questions as needed Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws Qualifications and Requirements: High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred A minimum of 2 years professional experience in a clinic or medical practice required Knowledge, Skills and Abilities: Knowledge of general clinic or medical practice processes Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication Excellent organizational and time management skills Ability to identify and resolve problems Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers Ability to maintain confidentiality of sensitive and protected patient information Ability to work effectively as a team player and provide superior customer service to all staff and leadership Dress Code Requirements : Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire Company will purchase one additional set at employee's annual work anniversary Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent sitting for long periods of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment

Job Description Employment Type: Full-Time Compensation: $28.00 $38.00 per hour, commensurate with experience Aspire Health is seeking a dedicated Care Coordinator to support patient care initiatives through effective coordination, communication, and follow-up. This role works collaboratively with clinical teams, providers, and community partners to ensure patients receive timely, appropriate, and well-coordinated services. Key Responsibilities Coordinate patient care activities across healthcare providers, facilities, and community resources Serve as a primary liaison between patients, caregivers, and interdisciplinary care teams Track referrals, authorizations, and care plan milestones to ensure continuity of care Monitor patient progress and assist with care transitions Maintain accurate and timely documentation within electronic health record systems Identify and address barriers to care, including access, education, and social support needs Support quality improvement and population health initiatives Ensure compliance with organizational policies, privacy standards, and regulatory requirements Required Qualifications Bachelors degree in healthcare administration, nursing, social work, public health, or a related field, or equivalent professional experience Prior experience in care coordination, case management, or healthcare operations preferred Strong organizational, communication, and problem-solving skills Ability to work independently while collaborating effectively with multidisciplinary teams Proficiency in electronic health record systems and standard office software Preferred Qualifications Clinical licensure (RN, LVN, LCSW, or equivalent) Experience supporting Medicare Advantage or population health programs Bilingual proficiency (Spanish/English) Why Aspire Health Mission-driven organization focused on improving community health outcomes Collaborative and professional work environment Opportunities for growth and advancement Competitive compensation and comprehensive benefits

Gastro Health is seeking a Full-Time Care Coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidity growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Handle all administrative tasks and duties for the physician/provider Serve as the liaison or coordinator for the patients medical care Streamline all patient-physician communications to ensure patient satisfaction Provide medical literature and clinical preparation instructions to patients Assist patients with questions and/or concerns regarding procedures Schedule all procedures to be performed by the physician Review the physicians schedule for maximum scheduling efficiency Schedule all diagnostic tests, procedures and follow-up appointments Obtains all authorizations for procedures and tests Call patient to confirm procedures a week in advance Schedule follow-up appointments including recalls Check-out patients at the end of their visit and provide next step instructions Request medical records from doctors and hospitals Returns patient calls promptly and professionally Call-in new prescriptions and refills and obtain authorization if necessary Obtain lab results including stat requests Complete tasks from Electronic Medical Record Reviews open orders every three days and works accordingly Contact patients with test results Sends history and physical forms to outpatient facility Other duties as assigned Minimum Requirements: High school diploma or GED equivalent Certified Medical Assistant (AAMA) preferred 2+ years experience as medical assistant required Medical terminology knowledge We offer a comprehensive benefits package to our eligible employees: 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3% Discretionary profit-sharing contributions of up to 4% Health insurance Employer contributions to HSAs and HRAs Dental insurance Vision insurance Flexible spending accounts Voluntary life insurance Voluntary disability insurance Accident insurance Hospital indemnity insurance Critical illness insurance Identity theft insurance Legal insurance Pet insurance Paid time off Discounts at local fitness clubs Discounts at AT&T Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

OrthoPediatrics Specialty Bracing: As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS! Our Vision: To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States. Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves. Position Description: Our Patient Care Coordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Patient Care Coordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines. Core Responsibilities: Customer Service: Greeting patients Checking patients in and out Multi-line phone coverage Liaison for referring physicians/groups Register patients by collecting insurance information, demographics, etc. Detail oriented Able to provide general company and services information Good verbal and written communication skills Compassionate, efficient, and professional Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies. Administrative: Verify patient insurance and initiate prior authorizations Collect patient balances Coordinate with referral sources to obtain physician schedules General chart maintenance using Athena software Scan and upload documents to electronic chart Support the clinic staff and office flow Chart checks for fitting appointments using the standard checklist form Work closely with billing team to ensure all documentation for claims are uploaded General office organization Following standard practices to deliver patient devices Ability to multi-task Adaptable to a dynamic environment Exceptional computer skills Maintain HIPAA compliance Schedule Maintenance: Coordinate and schedule all appointments. Review patient no shows daily: call, document, and reschedule appointments Education/Experience: High School or Associate Degree; related experience and/or training. Position Requirements: Entry Level - experience in a healthcare environment a plus Computer competency skills (Excel, Word, Outlook) Excellent organization and communication skills Ability to manage multiple tasks Excellent customer service skills Professional phone manner Ability to work well with others Benefits Offered for Eligible Employees: Medical Insurance Dental Insurance Vision Insurance Long & Short-Term Disability Life Insurance and AD&D Retirement Savings Plan Paid Time Off (PTO) & Holidays Equal Opportunity Employer: OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + .Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers. + Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care. + Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location. + Uses web-based insurance platforms to generate referral authorizations. + Effectively communicates the physicians/clinicians needs or outstanding items to patients. + Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment. + Ensures any missed external appointments are rescheduled and communicated to the PCP. + Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner. + Provides extraordinary customer service to all internal and external customers. + Performs other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: + Knowledge of medical terminology, CPT, HCPCS and ICD coding desired + An understanding of the company's patient population, including the complexities of Medicare programs + Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner. + An understanding of the company's patient population, including the complexities of Medicare programs + Detail-oriented with the ability to multi-task. + Able to exercise proper phone etiquette. + Ability to navigate proficiently through computer software systems & use technology. + Ability to work well with patients, colleagues, physicians and other personnel in a professional manner. + Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software. + Spoken and written fluency in English; bilingual preferred. EDUCATION AND EXPERIENCE CRITERIA: + High School diploma or equivalent required + A minimum of 1 year of referral experience in a healthcare setting required. + Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred. + Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred + Healthcare experience within the Medicare Advantage population preferred. + Medical Assistant certification preferred + CPR for Healthcare Providers is preferred **PAY RANGE:** $16.5 - $23.56 Hourly **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite

At Claremedica, exceptional is the standard. Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the Claremedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, we're working together to help seniors live happier, healthier, fuller lives. That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees' growth and wellness and where their full potential and value are realized. At Claremedica, we're excited about great people like you. We're even more excited to support you with the resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities. Opportunity awaits - welcome to Claremedica. ESSENTIAL FUNCTIONS The Patient Care Concierge is the first point of contact for patients at Claremedica and a key member of our healthcare team. Serving as a patient advocate, this role is crucial in providing exceptional customer service. Responsibilities include managing patient interactions, ensuring the smooth operation of the front office, greeting and assisting patients, scheduling appointments, checking patients in and out, managing patient records and phone calls, and coordinating with medical staff to deliver excellent patient care. The Patient Care Concierge builds strong relationships with patients, ensuring they feel that their health is our top priority while providing vital administrative support. DUTIES AND RESPONSIBILITIES Interact with patients and visitors in a polite and friendly manner. Enthusiastically greet every guest that enters our center. Responsible for preparing new patient registration, patient check-in, and patient check-out. Answer all phone calls professionally and courteously, taking detailed and accurate messages. Maintain and organize the Provider's schedule by scheduling, rescheduling, and confirming appointments for patients. Responsible for verifying patient demographic-related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.). Verify patient insurance and collect any necessary copays for services and collect any outstanding balances before visits. Verify each patient is scheduled for the proper appointment types. Run your end-of-day financial reconciliation report and provide it to your Leader with any cash collected. Send detailed Telephone Encounters to the corresponding parties. Scan all necessary documents (insurance cards, lab requisitions, etc.) into our EMR system. Monitor and process incoming faxes. Restock office supplies as needed and maintain inventory log. Maintain cleanliness of space by keeping front office and lobby area neat and tidy. Maintains the confidentiality of patients' personal information and medical records. Participates in daily/weekly huddles. Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. Performs other duties as assigned and modified at manager's discretion. SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. Qualifications QUALIFICATIONS/REQUIREMENTS High School Diploma, GED, or equivalent combination of education and/ or experience. A minimum of 1 year of work experience in a medical clinic desired or prior customer service experience. BLS preferred. Exceptional oral and written communication skills, time management skills and organizational skills. Ability to communicate with employees, patients, and other individuals in a professional and courteous manner. Mindset focused on resolving problems for patients and achieving team goals. Knowledge of medical products, terminology, services, standards, policies, and procedures. Ability to act calmly in busy or stressful situations. Demonstrated strong listening skills. Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed. Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook, and Excel plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software. Must be able to type at least 40 WPM. Skilled in basic phone and computer operation. Ability to work effectively within role independently and with other team members. Ability to organize and complete work in a timely manner. Detail-oriented to ensure accuracy of reports and data. Proficiency with the ability to problem solve, multitask, and carry out instructions. Ability to read, write and effectively communicate in English. Bilingual is a plus. HIPAA and AHCA experience preferred. Healthcare experience preferred. EMR system experience preferred. WORKING CONDITIONS General office working conditions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee will be required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust your focus. Manual dexterity is required to use desktop computers and peripherals. WORK ENVIRONMENT Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of his job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. TRAVEL Local travel between care centers may be required for coverage. SAFETY HAZARD OF THE JOB Minimal Hazards

Reporting to the Director of Strategic Sourcing and Campus Business Operations (CBO), this position will support the various administrative functions of the department with a primary responsibility in providing support for the OneCard office front desk processes. Position Specific Accountabilities Provide consistent administrative support for all of the activities related to the CBO OneCard office as the “first responder” to all guests/customers Mon-Fri, 8am-5pm with a Wednesday schedule of 10am-7pm during the academic year (otherwise 8-5 during the summer). Answer phones, maintain a clean/sanitary front office environment, and provide additional administrative support for various other tasks of the CBO department as assigned. Participate in key campus events (Welcome Weekend/New Student Orientation - Saturday event) as a representative of the Campus Business Operations Office as requested. Assist in monitoring and maintaining functionality of various computer systems used internally to track OneCard requests, process credit card transactions, complete ServiceNow ticket requests, and maintain digital files for the department. Attend staff meetings and work in collaboration with other campus partners to ensure proper implementation of pertinent policies, procedures, and programs. Learn the campus layout and stay up to date on all campus events to be able to assist with various customer inquiries. Perform other duties as assigned. Loyola Marymount University Expectations Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service, especially prospective and current students, donors, and alumni. Requisite Qualifications: Typically a high school diploma or equivalent; preferably a bachelor's degree or equivalent experience. Incumbent will be expected to continue upgrading knowledge, skills and abilities needed to stay abreast of best practices and industry trends. Consistency in attendance, being dependable, trustworthy, reliable and punctual; reasonably enthusiastic and ready to work every day, Mon-Fri, 8am-5pm (and Wed 10-7) is vital. Must be adaptable to change and receptive to innovational, “outside the box” ideas for office improvements/efficiencies. Minimum of one year administrative and data-entry/bookkeeping support experience, preferred. Experience and knowledge of general accounting practices, account reconciliation as well as other accounting/bookkeeping procedures including but not limited to cash handling and control is helpful. Ability to interact in a professional, friendly, courteous manner while exercising good judgment and discretion when handling confidential matters. Exemplary communication skills (both written and oral) for both internal and external department communications are a must. Possess a strong work ethic as part of a team as well as independently and follow through on assignments in a timely manner with minimal supervision. Must remain calm under pressure in interactions with the public in high volume situations and in handling continuous public contact with frequent interruptions, while also knowing when to escalate certain matters to upper management. Maintain computer competency and proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint), Workday, Atrium Campus, Card Exchange, and various other applications in a Windows environment - with a willingness to learn new systems as needed. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills of personnel so classified. # HERC# #HEJ# Staff Regular Salary range $22.26 - $26.68 Salary commensurate with education and experience. Please note that this position may not be eligible for visa sponsorship now or in the future. Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit *********** for more information.)

Job Description About Us Join us in making a career in Independent Living Systems, an industry leader in managing home and community-based programs for over 20 years. Independent Living Systems, LLC and its subsidiaries offer a comprehensive range of clinical and third-party administrative services to managed care organizations and providers that serve high-cost, complex member populations in the Medicare, Medicaid, and Dual-Eligible Market. ILS provides tailored integrated solutions aimed at improving health outcomes while rebalancing costs, addressing social determinants of health and connecting members with community-based resources. ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. Position Summary The Care Coordinator is responsible for coordinating a continuum of care activities for the enrollees, ensuring optimum utilization of resources to improve their quality of life as well as assisting them to live and work in the setting of their choice. Through care coordination FCC ensures the enrollee's needs are being met and prevents fragmentation of care. It involves developing a comprehensive and individualized care plan using a person-centered approach, in conjunction with the enrollee and their authorized representative based on identified problems, challenges, barriers and goals. FCC Care Coordinators are the key element in the FCC Integrated Model of Care. Education & Experience Care Coordinators with the following qualifications also have a minimum of two (2) years of relevant experience: a) Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field or b) Registered nurse licensed to practice in the state or c) Bachelor's degree in a field other than social science. Care Coordinators with the following qualifications have a minimum of four (4) years of relevant experience: License Practical Nurse licensed to practice in the state. Relevant experience may substitute for the educational requirement on a year-for-year basis. Care Coordinators without the aforementioned qualifications may substitute professional human service experience on a year-for-year basis for the educational requirement. Experience working with the developmentally disabled community preferred. EEO STATEMENT In compliance with the Drug-Free Workplace Act of 1988, Independent Living Systems has a longstanding commitment to provide a safe, quality-oriented, and productive work environment. Alcohol and drug abuse pose a threat to the health and safety of ILS employees and to the security of the company's equipment and facilities. For these reasons, ILS is committed to the elimination of drug and alcohol use and abuse in the workplace. Independent Living Systems, LLC, and its subsidiaries, including FCC, provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, disability, ancestry, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Perform duties to provide administrative support to all functions within the Operations department including IT, Purchasing, Operations and Banking, working within the limits of standard or accepted practice. Your Responsibilities: * Provide administrative support to all members of the Operations department and Management. Assist with calls/voicemails, reroute calls to appropriate area, and arrange call backs. * Handle all mailings and billings and process and track approved office supplies for all A/R offices. * Compose letters and submit them to Management for signature and approval. Assist management in the preparation of presentations as necessary. * Manage calendars, arrange meetings, and plan and set up conferences and events and prepare materials as necessary. * Operations Help Desk support. * Assist all members of the operations team (IT, Purchasing, Operations, Banking) in accomplishing their goals and objectives. * Prepare reports, correspondence, presentations, and other communication materials. * Conduct research, prepare reports and financial data. * Attending staff meetings with operations team and staff to keep well informed, and to ensure follow-up on decisions or actions to be taken by staff. * Provide administrative support and computer skills for special projects. * Always conduct business with the highest standards of personal, professional, and ethical conduct. * Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies. * May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines. * Ensure all safety precautions are followed while performing the work. * Follow all policies and Standard Operating Procedures as instructed by Management. * Perform any range of special projects, tasks and other related duties as assigned. Skills & Qualifications: * Associate degrees in business or related field from an accredited college or university, and two to three years of administrative experience; or equivalent combination of education and experience. * Knowledge, Skills & Proficiencies * Excellent customer service skills * Strong verbal and written communication skills. Detail oriented and strong organizational and multi-tasking skills. * Must have strong proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, Power Point, Visio, and Outlook. Proficiency researching the Internet. * Ability to work with sensitive or confidential information. * Ability to meet deadlines and work well under pressure. * Ability to work in a team environment as well as independently and be self-driven. * Critical thinking, problem solving, judgment and decision-making abilities. * Ability to work with sensitive information and maintain confidentiality. Critical thinking, complex problem solving, judgment and decision making Motivated self-starter. Physical Requirements: * This position works under usual office conditions. * The employee is required to work at a personal computer as well as be on the phone for extended periods of time. * Must be able to stand, sit, walk, and occasionally climb. * The incumbent must be able to work extended and flexible hours and weekends as needed. * Physical demands include the ability to lift up to 50 lbs. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. * Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Travel Work may involve some driving/traveling to properties. Schedule: Tue 0300 PM to 1100 PM / Thu & Fri 1100 PM to 0700 AM Salary: $18 What We Offer: As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.

Who We Are: Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology. Company Conformance Statements: In the performance of their respective tasks and duties, all employees are expected to conform to the following: Perform quality work within deadlines with or without direct supervision. Interact professionally with other employees, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. The ideal Front Desk Coordinator views themselves as a “Director of First Impressions” . The successful candidate is friendly, professional, and has a natural talent for putting our patients first in delivering unparalleled customer service in a thriving fast-paced clinic. General Duties & Responsibilities: Responsible for accurately and professionally handling front desk operations including answering phones, greeting patients, scheduling all appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel. Prepares necessary patient paperwork before the patient's appointment. Review EMA for information that needs to be updated. Updates patients' information and accurately enters it in EMA. Identifies payer sources, verifies insurance eligibility, and verifies prior authorization. Recording and collecting patient copays and/or balances at check-in/out. Other duties as assigned Qualifications Education: High School Diploma or GED equivalent is required. Qualifications: Minimum 1-2 years experience in a medical office/clinic. Prior dermatology or cosmetic experience is preferred. Knowledgeable of medical dermatology terms/CPT, ICD-10. Quality written and verbal communication skills. Quality mathematics skills. Professional in appearance and mannerisms. Able to work efficiently in a fast-paced environment Able to demonstrate compassion and caring when dealing with others, patients, and co-workers. Able to prioritize tasks, understand the provider's instructions, and know when to seek information or advice. Experience using EMR systems is a plus. Our competitive benefits package includes the following: Medical, Dental, and Vision insurance Short-term/Long-term disability Life and other voluntary plans 401(k) plan Employee Referral Program Paid Time-Off Company-Paid Holidays Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc. Physical Requirements: Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals. Equal Employment Opportunity: Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws. Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy. Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks. No phone calls or agencies, please.

Job Highlights The Intake Coordinator is responsible for the coordination of client visits, maintenance and upkeep of scheduling records and logbooks, and the accurate and timely communication of scheduling changes between office and field staff. Qualifications Associate's degree or higher Two (2) years' experience as Coordinator in home health or another health-related field preferred Ability to manage routine office files, logbooks, and field staff schedules Good people skills and detailed oriented Ability to work independently without constant supervision An RN/LPN with home health background is also acceptable Home health experience a plus Bilingual in English and Spanish Fluent in English to be able to communicate effectively with patients/caregivers, hospitals, doctors, etc. Ability to multi-task in a fast pace environment Responsibilities Takes and/or assists in taking referrals as needed, in cooperation with a licensed nurse Updates logbooks and schedule sheets Assists in coordinating services provided to clients Controls and monitors schedule changes Makes copies of referral sheets for Payroll and Billing Manager Checks compliance of visits done (on master schedule) after all notes are matched to charges; immediately brings any scheduling problems to the supervisor's attention Calls hospital Social Services department to notify them that an agency client has been admitted to their hospital Gives and takes report from the on-call coordinator Attends case conferences as requested by his/her supervisor Obtains weekly visit count and reports results to the DON Assists in relaying messages to field staff, office staff and community liaisons Performs other duties as assigned by the Supervisor or Administrator Maintains current client roster with necessary information Works to develop a positive rapport with all staff members and community resources affiliated with home health care services Maintains high visibility and availability while in the office Verify insurance eligibility and qualify patients for home health services Process patient referrals, verify physician and order information. Admissions and Schedule staff Schedule patients in Wellsky EMR Obtain required clinical and demographic data from patient and sources. Answer phone calls Send documentation to physicians and obtain signature Send documentation to physicians and obtain signatures Benefits Monday thru Friday Location: In-person Hours of operation: 9am-5pm Functional Abilities Able to communicate verbally and in writing to the extent required by the position Able to physically perform the duties required by the position

Job Description We are seeking a Care Coordinator IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

American Health Associates, a premier clinical laboratory predominantly servicing the long-term care industry now offers at-home care services (phlebotomy, medical imaging, etc.). This service aims to help expand patients' options when it comes to how and where they get their medical imaging, blood work and labs done. We know how hard it can be to get to an imaging center or lab for those with limited mobility, severe health conditions, and for those with lack of transportation. AHA is changing lives for the people we serve and the people we hire. Join our team who make a difference in people's lives every single day! AHA's Care at Home Coordinator is a highly visible customer service and patient-focused role. Our Coordinator is responsible for resolving client concerns regarding patients that require a home draw and/or medical imaging services. Develop and maintain schedule for phlebotomists and imaging technologists assigned to the home care patient. Troubleshoot inquiries from all sources (e.g., Client Services/Sales). Client notification and follow-up required on these and more complex issues. Resolve all concerns to satisfaction of client and patient. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare services are provided by AHA's Mobile Care Service team. This is not a remote position. RESPONSIBILITIES: · Handle all concerns regarding patient phlebotomy draws and medical imaging. These concerns may be received by telephone, or in writing/email/fax. · Daily logs/schedules will be developed and tracked to completion for our Mobile Care Services team to ensure at homes services are completed in a timely manner. · Document reporting or call history will be maintained for department metrics. · AHA's Care at Home Coordinator will contact the client or patient to resolve routine matters related to patient testing or medical imaging services. Patients may also be called to schedule at home services. · Use the established protocols for reporting client complaints. · Provide research and resolution on complex issues, including those that have been referred by Client Services. · May coordinate or provide training to new hires. · Recognize quality service issues and provide feedback to appropriate personnel on opportunities for improvement. · May assist in the delegation of work in the absence of the supervisor or manager. · Ongoing responsibility to maximize department quality and productivity by monitoring service levels and minimizing abandoned calls. · Provide extraordinary customer service and collaboration to all internal and external customers. · Performs other related duties as assigned. Requirements · High School Diploma (or equivalent) required. · Healthcare/clinical laboratory or customer service experience is preferred. · Must demonstrate a strong history of dependability and customer service skills. · Experience in a Call Center/Customer service environment preferred. · Data entry experience preferred. · Strong typing and computer skills. · Excellent verbal and written communication skills. · Strong teamwork skills. · Ability to manage stress. · Capable of handling multiple priorities and their time in a high-volume setting. · Willingness to accept additional responsibilities with a positive attitude. · May need to be available on alternating weekends. · Must possess a passion for SAFETY and CUSTOMER SERVICE! AHA IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

Gastro Health is seeking a Full-Time Care Coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidity growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Handle all administrative tasks and duties for the physician/provider Serve as the liaison or coordinator for the patients medical care Streamline all patient-physician communications to ensure patient satisfaction Provide medical literature and clinical preparation instructions to patients Assist patients with questions and/or concerns regarding procedures Schedule all procedures to be performed by the physician Review the physicians schedule for maximum scheduling efficiency Schedule all diagnostic tests, procedures and follow-up appointments Obtains all authorizations for procedures and tests Call patient to confirm procedures a week in advance Schedule follow-up appointments including recalls Check-out patients at the end of their visit and provide next step instructions Request medical records from doctors and hospitals Returns patient calls promptly and professionally Call-in new prescriptions and refills and obtain authorization if necessary Obtain lab results including stat requests Complete tasks from Electronic Medical Record Reviews open orders every three days and works accordingly Contact patients with test results Sends history and physical forms to outpatient facility Other duties as assigned Minimum Requirements High school diploma or GED equivalent Certified Medical Assistant (AAMA) preferred 2+ years experience as medical assistant required Medical terminology knowledge Fluent in Spanish We offer a comprehensive benefits package to our eligible employees: 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3% Discretionary profit-sharing contributions of up to 4% Health insurance Employer contributions to HSAs and HRAs Dental insurance Vision insurance Flexible spending accounts Voluntary life insurance Voluntary disability insurance Accident insurance Hospital indemnity insurance Critical illness insurance Identity theft insurance Legal insurance Pet insurance Paid time off Discounts at local fitness clubs Discounts at AT&T Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: .Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers. Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care. Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location. Uses web-based insurance platforms to generate referral authorizations. Effectively communicates the physicians/clinicians needs or outstanding items to patients. Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment. Ensures any missed external appointments are rescheduled and communicated to the PCP. Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner. Provides extraordinary customer service to all internal and external customers. Performs other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of medical terminology, CPT, HCPCS and ICD coding desired An understanding of the company's patient population, including the complexities of Medicare programs Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner. An understanding of the company's patient population, including the complexities of Medicare programs Detail-oriented with the ability to multi-task. Able to exercise proper phone etiquette. Ability to navigate proficiently through computer software systems & use technology. Ability to work well with patients, colleagues, physicians and other personnel in a professional manner. Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software. Spoken and written fluency in English; bilingual preferred. EDUCATION AND EXPERIENCE CRITERIA: High School diploma or equivalent required A minimum of 1 year of referral experience in a healthcare setting required. Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred. Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred Healthcare experience within the Medicare Advantage population preferred. Medical Assistant certification preferred CPR for Healthcare Providers is preferred PAY RANGE: $16.5 - $23.56 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

We are seeking a Care Coordinator to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator plays a pivotal role in ensuring that members receive comprehensive and continuous healthcare services tailored to their individual needs. This position involves collaborating closely with healthcare providers, members, and their families to develop, implement, and monitor personalized care plans that promote optimal health outcomes. The Care Coordinator acts as a liaison to facilitate communication among multidisciplinary teams, ensuring that care delivery is seamless and efficient. By proactively identifying potential barriers to care and addressing them promptly, the Care Coordinator helps reduce hospital readmissions and improves members satisfaction. Ultimately, this role is essential in enhancing the quality of care and supporting members throughout their healthcare journey. Minimum Qualifications: High School Diploma or GED Minimum of 2 years of experience in care coordination, case management, or a related healthcare role. Strong knowledge of healthcare systems, member care processes, and community resources. Proficiency in electronic health records (EHR) and basic computer applications. Preferred Qualifications: Associate's degree in nursing, Social Work, Healthcare Administration, or a related field. Certification in Case Management (CCM) or Care Coordination. Experience working with diverse member populations and understanding of cultural competency in healthcare. Familiarity with insurance processes, billing, and healthcare regulations such as HIPAA. Bilingual abilities to support non-English speaking members. Responsibilities: Assess member needs and create individualized care plans in collaboration with healthcare professionals. Schedule appointments, manage referrals, and coordinate timely delivery of services and follow-up care. Serve as the main point of contact for members and families, providing education and guidance on available resources. Collaborate with clinical teams, community partners, and internal departments to ensure cohesive care. Accurately document care activities in compliance with organizational policies and healthcare regulations.

Job DescriptionSalary: $18-$22 Job Highlights The Intake Coordinator is responsible for the coordination of client visits, maintenance and upkeep of scheduling records and logbooks, and the accurate and timely communication of scheduling changes between office and field staff. Qualifications Associate's degree or higher Two (2) years experience as Coordinator in home health or another health-related field preferred Ability to manage routine office files, logbooks, and field staff schedules Good people skills and detailed oriented Ability to work independently without constant supervision An RN/LPN with home health background is also acceptable Home health experience a plus Bilingual in English and Spanish Fluent in English to be able to communicate effectively with patients/caregivers, hospitals, doctors, etc. Ability to multi-task in a fast pace environment Responsibilities Takes and/or assists in taking referrals as needed, in cooperation with a licensed nurse Updates logbooks and schedule sheets Assists in coordinating services provided to clients Controls and monitors schedule changes Makes copies of referral sheets for Payroll and Billing Manager Checks compliance of visits done (on master schedule) after all notes are matched to charges; immediately brings any scheduling problems to the supervisor's attention Calls hospital Social Services department to notify them that an agency client has been admitted to their hospital Gives and takes report from the on-call coordinator Attends case conferences as requested by his/her supervisor Obtains weekly visit count and reports results to the DON Assists in relaying messages to field staff, office staff and community liaisons Performs other duties as assigned by the Supervisor or Administrator Maintains current client roster with necessary information Works to develop a positive rapport with all staff members and community resources affiliated with home health care services Maintains high visibility and availability while in the office Verify insurance eligibility and qualify patients for home health services Process patient referrals, verify physician and order information. Admissions and Schedule staff Schedule patients in Wellsky EMR Obtain required clinical and demographic data from patient and sources. Answer phone calls Send documentation to physicians and obtain signature Send documentation to physicians and obtain signatures Benefits Monday thru Friday Location: In-person Hours of operation: 9am-5pm Functional Abilities Able to communicate verbally and in writing to the extent required by the position Able to physically perform the duties required by the position

At Claremedica, exceptional is the standard. Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the Claremedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, we're working together to help seniors live happier, healthier, fuller lives. That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees' growth and wellness and where their full potential and value are realized. At Claremedica, we're excited about great people like you. We're even more excited to support you with the resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities. Opportunity awaits - welcome to Claremedica. ESSENTIAL FUNCTIONS The Patient Care Concierge is the first point of contact for patients at Claremedica and a key member of our healthcare team. Serving as a patient advocate, this role is crucial in providing exceptional customer service. Responsibilities include managing patient interactions, ensuring the smooth operation of the front office, greeting and assisting patients, scheduling appointments, checking patients in and out, managing patient records and phone calls, and coordinating with medical staff to deliver excellent patient care. The Patient Care Concierge builds strong relationships with patients, ensuring they feel that their health is our top priority while providing vital administrative support. DUTIES AND RESPONSIBILITIES Interact with patients and visitors in a polite and friendly manner. Enthusiastically greet every guest that enters our center. Responsible for preparing new patient registration, patient check-in, and patient check-out. Answer all phone calls professionally and courteously, taking detailed and accurate messages. Maintain and organize the Provider's schedule by scheduling, rescheduling, and confirming appointments for patients. Responsible for verifying patient demographic-related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.). Verify patient insurance and collect any necessary copays for services and collect any outstanding balances before visits. Verify each patient is scheduled for the proper appointment types. Run your end-of-day financial reconciliation report and provide it to your Leader with any cash collected. Send detailed Telephone Encounters to the corresponding parties. Scan all necessary documents (insurance cards, lab requisitions, etc.) into our EMR system. Monitor and process incoming faxes. Restock office supplies as needed and maintain inventory log. Maintain cleanliness of space by keeping front office and lobby area neat and tidy. Maintains the confidentiality of patients' personal information and medical records. Participates in daily/weekly huddles. Presents patients with customer service survey during check out and escalates if needed for immediate service recovery. Performs other duties as assigned and modified at manager's discretion. SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. WORKING CONDITIONS General office working conditions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee will be required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust your focus. Manual dexterity is required to use desktop computers and peripherals. WORK ENVIRONMENT Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of his job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. TRAVEL Local travel between care centers may be required for coverage. SAFETY HAZARD OF THE JOB Minimal Hazards Qualifications QUALIFICATIONS/REQUIREMENTS •High School Diploma, GED, or equivalent combination of education and/ or experience. •A minimum of 1 year of work experience in a medical clinicdesired or prior customer service experience. •BLSpreferred. •Exceptional oral and written communication skills, time management skills and organizational skills. •Ability to communicate with employees,patients,and other individuals in a professional and courteousmanner. •Mindset focused on resolving problems for patients and achieving team goals. •Knowledge of medical products, terminology, services, standards,policies,and procedures. •Ability to act calmly in busy or stressful situations. •Demonstrated strong listening skills. •Ability and willingness to travel locally and/or regionally up to10%of the time to assist in covering othercenters, as needed. •Proficient skills in Microsoft Office Suite products including Word, PowerPoint,Outlook,and Excel plus avariety of other word-processing, spreadsheet, database,e-mail,and presentation software.Must be ableto type at least 40 WPM. •Skilled in basic phone and computer operation. •Ability to work effectively within role independently and with other team members. •Ability to organize and complete work in a timely manner. •Detail-oriented to ensure accuracy of reports and data. •Proficiency with the ability to problem solve, multitask, and carry out instructions. •Ability to read, write and effectivelycommunicatein English. Bilingual is a plus. •HIPAA and AHCA experience preferred. •Healthcare experience preferred. •EMR system experience preferred.

As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Your Responsibilities: * Demonstrates excellent customer service, communication, and time management skills. * Monitors Emergency Response System. * Greets and directs Residents, guests, and invitees. * Monitors and controls Electronic Security Control Systems. * Responds to emergency situations in a timely and efficient manner. * Monitors and controls access to the building. * Maintains daily log, records, and forms. * Resolves and follows-up on all complaints/issues. * Maintains a safe and secure environment throughout the building/property(s). * May be assigned other duties by the on-site property manager. * Follows safety procedures and maintains a safe work environment. * Other duties as required. Skills & Qualifications: * High school diploma or equivalency preferred. * College level courses in business or hospitality preferred. * Two (2) to three (3) years of business experience preferred. * Computer literacy: command of information system hardware/software is preferred. * Effective written and verbal communication skills. * Multiple language fluency is desirable. * Strong customer service, communication and interpersonal skills required. Physical Requirements: * Ability to lift 30 - 50 lbs. * Work in an upright standing or sitting position for long periods of time. * Handle, finger, grasp and lift objects and packages. * Reach with hands and arms. * Communicate, receive, and exchange ideas and information by means of the spoken and written word. * Ability to quickly and easily navigate the property/building as required to meet the job functions * Complete all required forms. * Ability to work extended hours and weekends based on project requirements. * Ability to respond to emergencies in a timely manner. Schedule:Flexibe What We Offer: As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $20.00 per hour Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.