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Patient care coordinator jobs in Independence, MO - 275 jobs
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Patient Care Coordinator
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Patient Care Coordinator, Hiring ASAP M-F 10:30 to 7pm
Assistrx
Patient care coordinator job in Overland Park, KS
AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care. The main responsibility of the Patient Care Coordinator is to correspond with patients, caregivers and team members. The Patient Care Coordinator will act as a first point of contact with patients by carefully evaluating and assessing the purpose of the call, prioritizing and triaging if indicated. The Patient Care Coordinator will also prepare shipping materials and documents for the pharmacy technicians as needed. All tasks requiring clinical decision making will be triaged to the pharmacists. To be successful in this role, you should have excellent communication abilities, business acumen, and be highly motivated to meet objectives and goals. DUTIES AND RESPONSIBILITIES: Receiving and triaging inbound phone calls. Act as first point of contact with patients by carefully evaluating the purpose of the call, carefully assessing their purpose, prioritizing their handling, and triaging the calls if indicated. Maintain information regarding Patient Services initiatives and explain them to our customers when appropriate. Record activities in the patient database and follow up to secure services for our customers by contacting physician's offices, pharmacies, and other external entities to ensure patient's needs are being met. Schedule prescription shipments directly with patients, physician's offices, or patient affiliates Receiving and completing scheduling calls via dialer or outbound queues. Gathering demographics, plan information, patient history and other data and documenting in pharmacy application as necessary. Contacting physicians for missing or required information. Processes document intake queue for pharmacy technician processing. Prepares shipping materials for packing stations Performs other related duties as assigned by management Requirements High school diploma, general education degree (GED), or one to three years related experience and/or training, or equivalent combination of education and experience Computer skills preferred: Microsoft Office (Word, Excel, PowerPoint, Office, Teams) Good communication skills, both written & verbal, preferred. BEHAVIOR CHARACTERISTICS: Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. COMPETENCIES: The PCC is able to handle inbound and outbound calls, triage as appropriate and complete scheduling tasks. The PCC is able to update patient demographics, prescriber demographics and pertinent information for the pharmacy profile. The PCC is able to prepare documentation for pharmacy technician processing; including but not limited to demographics and plan information. The PCC demonstrates ability to communicate effectively with health care providers to obtain missing information. The PCC is able to prepare shipping materials for packing. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Continually required to stand. Continually required to walk. Continually required to sit. Continually required to utilize hand and finger dexterity. Continually required to talk or hear. While performing the duties of this job, the noise level in the work environment is usually moderate. The employee must continually lift and/or move up to 50 pounds. Additional remarks regarding work environment include standard office lighting and white noise. Specialized equipment, machines, or vehicles used: Conveyor belt, manual pallet jack. Benefits Supportive, progressive, fast-paced environment Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire$36k-49k yearly est. Auto-Apply 45d agoPatient Care Coordinator
AEG
Patient care coordinator job in Olathe, KS
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager$47k-59k yearly est. 3d agoSpecialty Pharmacy Patient Care Coordinator
Medone Pharmacy Benefit Solutions
Patient care coordinator job in Kansas City, KS
Full-time Description Overview: MedOne is seeking a Certified Pharmacy Technician to deliver concierge-level support that helps members access specialty medications, including those sourced internationally. In this dynamic role, you'll guide patients through enrollment, financial assistance, and medication coordination while serving as a trusted liaison between providers, pharmacies, and care teams. About MedOne: MedOne is a full-service pharmacy benefit manager (PBM), serving clients and members nationwide. With a fully transparent, pass-through model, MedOne helps people conveniently access the most appropriate prescriptions at the most affordable price. What You'll Do: Support members in accessing resources and the appropriate site(s) of care, with specialty pharmacies, including internationally sourced partners Provide program and product specific financial knowledge Direct and support members with completion of enrollment requirements Convey pharmacy and claim details in easy-to-understand terms to callers Provide excelled member relations and concierge level style of services Comprehend and explain step therapy and copay requirements Act as a liaison between members, providers, pharmacies, and care facilities Coordinator scheduling of specialty medication delivery Utilize basic de-escalation techniques Maintain and be proactive with assigned case load and timely updates Prepare and provide clear communications verbally and in written formats Support operations of MedOne Member, Clinical, and Pharmacy services Align with, and support MedOne's Core Values What You Will Bring to MedOne: 1 year minimum of customer service experience Pharmacy Technician Certification is highly encouraged. If you don't have it, you will be required to obtain it within one year of employment. Strong knowledge of Microsoft Office products including Word, Excel, and Teams Customer empathy skills and proficiency in de-escalating challenging situations Excellent interpersonal, written, and verbal skills Detail orientated, able to work independently, meet deadlines, establish priorities, and be flexible Demonstrated ability to work effectively in a call center or office environment Must be able to stand/sit for long periods of time within limited space Must be able to life up 25 pounds Why MedOne? At MedOne, we believe that a healthy team is a happy team. We offer a collaborative work environment, competitive benefits, and opportunities for growth-all while helping to make a difference in people's lives. Our top core value is to prioritize your well-being . To support you in living this value, we offer: Competitive salary and bonuses that reward your performance. Comprehensive health, dental, and vision insurance + additional benefits 401(k) with company match to secure your future. Generous paid time off and holidays. Opportunities for professional growth and development. A vibrant and collaborative work culture. Location: Offices in either Dubuque, IA, or Kansas City, MO, or the position can be remote within the United States. Employment Type: Full Time, Hourly Reports to: Patient Care Coordinator Team Lead How to Apply: If you're enthusiastic about helping others and eager to join a dynamic team, we'd love to hear from you. Apply now and take the first step toward a rewarding career at MedOne! You can submit your application through our careers page. MedOne is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Offers are contingent on passing a background check and drug screen.$29k-42k yearly est. 9d agoPatient Care Coordinator
SERC Physical Therapy
Patient care coordinator job in Mission, KS
SERC Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Mission, KS Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.$29k-42k yearly est. Auto-Apply 11d agoPatient Care Coordinator
Upstream Rehabilitation
Patient care coordinator job in Mission, KS
SERC Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Mission, KS Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM$29k-42k yearly est. Auto-Apply 11d agoScheduling Coordinator
Propio
Patient care coordinator job in Overland Park, KS
Job DescriptionDescription: Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you. The Scheduling Coordinator will support the Operations Team by focusing on scheduling interpreters across multiple lines of business and working closely with both clients and interpreters to ensure high levels of client satisfaction, interpreter engagement, and operational efficiency. In this fast-paced environment, the Scheduling Coordinator will be responsible for answering phone calls from clients and interpreters, creating appointments on demand, and actively working to fill as many service requests as possible. This includes communicating with interpreters through various methods (phone, email, messaging platforms, etc.) to ensure timely and effective scheduling. Responsibilities Work with clients to schedule On-site and Pre-Scheduled Video (VRI) Interpreter appointments to fulfill our clients' needs and expectations. Manage urgent needs by accessing Propio's database of Interpreters to solve last-minute requests by the client. Track and audit schedules and timesheets for the interpreters that service our clients and our community. Work collaboratively with other departments within the organization to ensure continuity and consistency in delivering the client experience. Support Interpreters by projecting a positive personality, create events and programs to increase Interpreter engagement and satisfaction. Ensure documentation required for Interpreters and Clients are handled securely and with confidentiality. Other duties as assigned. Requirements: Qualifications 2+ years relevant customer service experience Ability to be resourceful, take ownership, be motivated, and have great attention to detail Excellent written and verbal communication skills Outstanding customer service and professional behavior Intermediate level experience using Microsoft Suite of Products (Excel, Word, Outlook, etc.) Ability to manage confidential and sensitive information Ability to work both independently and within a team to meet deadlines$37k-43k yearly est. 2d agoPatient Services Coordinator - Vital Tears
Saving-Sight
Patient care coordinator job in Kansas City, MO
Job Description Hybrid Schedule: Monday-Friday, 10:30 AM -7:00 PM This mission centered position aids in providing services and/or distributing products to patients nationwide while maintaining accurate and complete data on partners and patients. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for the day-to-day operations of the Patient Services department, including tracking shipments, following up with our mobile partners, reviewing in default accounts, navigating issues within orders, and communicating with physicians and other external customers. Strong understanding of the Vital Tears process to effectively navigate the specialist role. Manage multiple databases to ensure accurate and complete records of partner accounts, and patient information in all systems. Follow up with patients, physicians, blood collection facilities to meet patients' needs and satisfaction. Collect patient payments and execute other accounting functions related to the order, including following up on default payments. Share high volume of inbound and outbound calls with the Patient Services team. Effective problem-solving skills to solve patient concerns and order issues, i.e. shipping issues, blood issues etc. Effective critical thinking skills; analyzing issues objectively, considering various perspectives, identifying root causes, and proposing effective solutions. Display a professional demeanor towards all patients and agencies (including but not limited to physicians, schedulers, technicians, phlebotomists, patients, other Vital Tears partners) while maintaining and strengthening relationships with all external and internal partners. Ability to de-escalate situations involving dissatisfied patients or physicians, offering assistance and support. Work in conjunction with the Business Development team to ensure both prospective and current patient relationships are being maintained and developed. Demonstrate teamwork and collaboration in internal and external communications. Be self-motivated to monitor your own work, ensuring a high level of quality, efficiency, and standards achieved. Work closely with other internal departments on tasks, projects, initiatives related to Vital Tears. (Quality Assurance, Finance, Lab, other) Generate and manage various reports including but not limited to commission reports, mobile partner reports, and accounting reports. Document accurate and current accounts, interactions, and events in the customer relations management tool. QUALIFICATIONS and EXPERIENCE: A minimum of one (2) year customer service and/or call center experience required. Previous experience with Vital Tears preferred. A basic knowledge of ophthalmology (various specialties, anatomy of the eye) a plus. Ability to think strategically and plan work around attaining goals and objectives. Strong interpersonal, verbal, written and phone communication skills required. Intermediate knowledge and ability to use computers and related technology efficiently. Ability to use multiple screens and navigate multiple systems. Active listening skills - be able to build rapport with patients. Great organizational skills. Strong problem-solving abilities and attention to detail. Ability to manage and handle stress while showing good judgment. Ability to work independently, with limited direction, and in a team environment. Ability to work with distraction and to multi-task with frequent interruptions. Intermediate knowledge of Microsoft operating systems, Microsoft Office, general database, and web-based applications. Must have reliable transportation. Availability to work rotating weekends and nights as necessary. PHYSICAL REQUIREMENTS: Frequent periods of intense concentration, attention to detail and accuracy. Ability to handle mental and physical strain involved in use of printed materials, prolonged use of computer screens and extensive phone usage. Moderate manual dexterity for basic keyboarding. Long periods of sitting and/or standing may be required. Ability to lift and move 20 pounds is required. ENVIRONMENTAL DEMANDS Normal office environment. NOTE: The preceding statements describe the nature and level of assignments normally given job incumbents. They are not an exhaustive list of duties. Additional duties may be assigned. Saving Sight is an Equal Opportunity Employer. We take pride in the diversity of our staff, and seek diversity in our applicants. Saving Sight does not unlawfully discriminate on the basis of any status or condition protected by applicable federal or state law. Saving Sight reserves the right to seek, hire and promote persons who support the goals and mission of the institution. Job Posted by ApplicantPro$28k-34k yearly est. 25d agoClient Care Supervisor
Home Instead-Kansas City Northland
Patient care coordinator job in Liberty, MO
Job Description Home Instead is a growing company in the senior care industry committed to providing exceptional service and care to our clients. We are seeking a Client Care Supervisor to join our team. Here's what you'll be doing... Schedule appointments with clients and coordinate with internal teams to ensure seamless client service delivery Develop & manage client quality assurance process to include conducting quality assurance visits & calls Manage & coordinate changing care needs with families and internal team members Provide leadership and coaching to team members to enhance their performance and professional development Collaborate with other departments to identify areas for process improvement and implement solutions Manage client inquiries & starts of care You're the perfect fit if you have... Previous experience in a leadership role, preferably in customer service or client care Experience in the senior care/healthcare industry (preferred) CNA, LPN, or RN certification/license (strongly preferred) Excellent communication skills, both verbal and written Strong organizational skills and attention to detail Proficiency in Microsoft Office suite (Word, Excel, Outlook) Positive attitude, resilience, and ability to adapt to changing circumstances To join the team, you'll need... To complete a criminal background check, motor vehicle record check, and drug screen Possess a valid driver's license and valid auto insurance What we have to offer... Competitive salary Annual merit increase Health, dental, and vision insurance 401K matching retirement savings plan Paid time off and holidays Please submit your resume detailing your leadership experience and why you are interested in joining our team to ********************************************************$25k-36k yearly est. 4d agoPatient Advocate
Allways Community Health Center
Patient care coordinator job in Leavenworth, KS
This Patient Advocate is responsible for maintaining the scheduling of patients, obtaining correct patient income and insurance information, answering phones, and interacting in a positive manner with all clients. The Patient Advocate works in a fast-paced environment and must be able to multitask and accommodate frequent interruptions. A warm, friendly and engaging personality is a must, and interacting in a positive manner with all clients. The Patient Advocate is, in essence, responsible for the efficient and effective functioning of the clinic from the standpoint of patient flow. Requirements Essential Functions: Greet Patients. Schedule appointments. Call appointment reminders to patients. Assure patient paperwork is complete. Answer telephone. Ability to work well with the public. Pays attention to detail. On site during clinic hours. Communicates effectively. Specific Responsibilities: Represent the clinic to the community in a consistently positive and effective manner. Greet public in a positive, polite manner. Maintain a neat work and reception area. Assist patients in completion of paperwork as needed. Gathers pertinent information including, but not limited to, patient demographics, information regarding income, insurance and residency and medical history. Updates patient information as needed. Answers telephone and handles calls in a friendly, professional manner. Records messages accurately for personnel not available. Conducts patient satisfaction surveys. Maintains open communications with clinic staff. Able to utilize electronic health record software correctly. Schedules patients in an appropriate manner. Gathers proof of income and assigns sliding fee scale appropriately. Physical Demands: Physical Abilities Stand Occasionally Walk Occasionally Sit Constant Handling/Fingering Frequently Reach Outward Frequently Reach above Shoulder Frequently Climb Not Applicable Crawl Not Applicable Bend Occasionally Push Pull: 12 lbs or less Occasionally 13-25 lbs Occasionally 26-40 lbs Occasionally 41-100 lbs Occasionally Lift Carry: 10 lbs or less Occasionally 11-20 lbs Occasionally 21-50 lbs Occasionally 51-100 lbs Occasionally Over 100 lbs Occasionally$32k-38k yearly est. 23d agoFront Office Coordinator
Western Missouri Medical Center
Patient care coordinator job in Warrensburg, MO
PURPOSE STATEMENT Assist in accurate scheduling, planning, organizing and motivating the activities of the Care Team to ensure the effective and efficient delivery of quality health care. ESSENTIAL FUNCTIONS Welcome patients and visitors by greeting in person or on the telephone; answering or referring inquiries. Schedule appointments in person or via phone, managing provider schedule within set parameters. Keep patient appointments on schedule by notifying provider/nurse of patient's arrival. Take scheduling calls from physician offices and patients, and accurately schedule patients with the correct appointment type and status. Perform pre-registration duties as requested. Obtain correct patient demographic and insurance information. Accurately identify outpatient accounts requiring authorization/ pre-certification from insurance and obtain the authorization and enters into the computer system. Notify the patient of any non-coverage issue or “out of network” benefits as informed by the insurance company. Communicate with the authorization staff and other applicable staff to assure insurance issues have been addressed. Maintain patient accounts by obtaining, recording, and updating personal and financial information and insurance verifications for appointments and procedures. Determine benefits, Co-pays and deductibles and obtain revenue. Maintain business office inventory and equipment by anticipating needed supplies; verifying receipt of supplies; and scheduling equipment service and repairs. Protect patients' rights by maintaining confidentiality of personal and financial information. Maintain operations by following policies and procedures. Contribute to team effort by taking on other duties as assigned. Contact medical facilities or departments to schedule patients for tests and/or admission. Performs general office duties such as answering telephones and completing insurance forms. Maintain regular and predictable attendance. Perform other essential duties as assigned. Requirements EDUCATION/EXPERIENCE/SKILL REQUIREMENTS High school diploma or equivalent. Medical office work experience preferred, including medical terminology. Computer experience, including advanced typing skills. Organizational skills. Communicate well with people both in personal contact and in telephone conversations. Follow oral and written instructions. Ability to handle multiple priorities. Must be self-motivated and have the ability to work within the established policies, procedures and practices prescribed by the hospital/clinic. Understanding and commitment to WMMC ASPIRE values of service, promote teamwork, integrity, respect and excellence. Develop and maintain effective relationships with staff, patients and external customers. PHYSICAL/MENTAL REQUIREMENTS Must be able to sit and stand, intermittent 8 to 10 hours a day. Must be able to use standard office equipment, including the telephone and computer keyboard. Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines. Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing. Frequently stands, walks, sits and utilizes eye/hand coordination and color definition. Occasionally reaches above shoulder, regularly required to lift and/or carry up to 40 lbs. Occasionally walks on uneven surfaces.$27k-32k yearly est. 15d agoFront Office Coordinator - Full-Time - Shawnee Ks
The Joint Chiropractic
Patient care coordinator job in Shawnee, KS
Front Desk Coordinator - Full Time/Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule This role requires availability Monday - Saturday with possible fill in at other locations in the KC area. Compensation and Benefits Starting pay: $15 per hour + 5% commission (Average of $19+ per hour) Medical, Vision, Dental, STD, LTD, Life, with elective options or additional coverage, PTO, and holiday pay. Opportunities for career growth within The Joint network with a review ever QTR and pay increase accordingly. Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.$15 hourly Auto-Apply 60d+ agoPEC OPH/Patient Engagement Center Advocate
Eye Care Partners
Patient care coordinator job in Leawood, KS
Job Title: Patient Engagement Center Advocate Pay: $ 17.00/HR; No Negotiation is Fully Remote, Paid Remote Training * Please note location and time zone* Must Live in 1 of these 18 States - No exceptions! * Missouri * Florida * Kansas * Kentucky * Pennsylvania * Virgina * New Jersey * Texas * Minnesota * Michigan * Oklahoma * Alabama * North Carolina * Georgia * Illinois * Ohio * Indiana * Arizona Job Summary The Patient Engagement Center Advocate role will provide service to patients and providers via inbound and outbound calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance while ensuring KPI goals are met. Duties and Responsibilities * • Respond to incoming phone calls for all sites promptly and in an exceptional quality manner. * • Appropriately schedule patient appointments in our EMR system based on physician preferences. * • Clearly and concisely document patient requests and pertinent information via EMR so that we can successfully respond to patient needs. * • Through appropriate call control, ensure that calls are handled efficiently to attain daily call production goals. * • Coordinates work efforts with other team members to achieve an efficient workflow within the office. * • Maintain strong knowledge of all site protocols and physician schedules/changes to ensure appropriate information is provided to patients. * • Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service. * • Performs other duties that may be necessary or in the best interest of the organization. Education, Licensure & Certification Requirements * High School or GED Experience Requirements * 1+ years related experience in a call center, customer service, medical office or as a receptionist. * Previous medical office experience preferred; previous optometric or ophthalmic experience strongly preferred. Knowledge, Skills and Abilities Requirements * • Ability to multi-task and work multiple computer programs at once * • Ability to adapt to change based on business needs * • Professional in appearance and actions * • Logical and Critical thinking skills * • Customer-focused with excellent written, listening and verbal communication skills * • Enjoys learning new technologies and systems * • Detail oriented, professional attitude, reliable * • Exhibits a positive attitude and is flexible in accepting work assignments and priorities * • Meets attendance and tardiness expectations * • Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations * • Interpersonal skills to support customer service, functional, and teammate support need * Able to communicate effectively in English, both verbally and in writing * • Ability for basic to intermediate problem solving, including mathematics * • Intermediate to advanced computer operation * Proficiency with Microsoft Excel, Word, and Outlook * • Specialty knowledge of systems relating to job function * E360/NextGen or applicable EMR system, credentialing eligibility program, phone system. * • Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines Location For remote team members, maintain the ability to work in a remote environment while performing required duties and remaining patient focused. Able to work varying shifts including early mornings/evenings to attend meetings and cross training or support other initiatives. The team member is responsible for providing and maintaining a workspace where interruptions are controlled during work hours. The work area should have minimum noise and distraction and be suitable for guarding confidential Company information If you need assistance with this application, please contact ************** Please do not contact the office directly - only resumes submitted through this website will be considered. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.$17 hourly Auto-Apply 7d agoMedical Front Office Coordinator- Lee's Summit
WSA Americas
Patient care coordinator job in Lees Summit, MO
Job Description WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. At HearUSA, our mission is to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve. What it's all about: As a Client Experience Specialist, you are passionate about the hearing healthcare of our clients. You will ensure clients' needs are met in a timely manner, maintain a well-organized appointment schedule, and prioritize Simply Excellent Hearing Care. What's in it for you? Top priority of culture and community including ongoing training Attractive compensation package with monthly bonus opportunities Onboarding, comprehensive benefits, paid holidays, PTO, 401k with match, Health & Wellness programs Mentorship and professional development opportunities including a CES Advisory Board Field support for your hearing center What you will do: Maintain client charts and ensure information is up to date Prioritize welcome and confirmation calls and provide friendly and enthusiastic customer service Manages clinic schedule to ensure efficient and expedient patient care for walk-in/curbside appointments, scheduled appointments, and potential clients Enter stock and custom orders, perform weekly inventory audit to ensure accuracy. Maintain detailed and accurate records of cash and bank deposits and perform all end of day processes and reports/ settlements Maintains a clean, inviting, and friendly environment Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/repair functions Assist with basic hearing aid trouble shooting via telephone or in-person and clean and checks Maintain knowledge of current HearUSA's products, promotions and pricing. As needed, facilitate and support with HearAssist and remote care What we are looking for: High School Diploma or equivalent Experience in customer service and office administration Excellent oral and written communication skills, ability to establish and maintain a professional rapport with clients and co-workers Proficiency with computers including scheduling software and MS Office Strong multi-tasking, organization, and time-management skills A Place to Grow your Career: Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. We offer: A professional development team of dedicated Regional Training Managers Continuing education, LinkedIn Learning and tuition reimbursement Career advancement pathways for Center Support and Client Care Pays :$19hr The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person's ability to do the job or otherwise made unlawful by federal, state, or local law.$19 hourly 14d agoPre Certification/ Pre Registration Coordinator
Healthcare Support Staffing
Patient care coordinator job in Westwood, KS
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description There are two shifts avaiable to chose from Monday-Friday - 8:30am-5:00pm or 9:30am-6:00pm The Pre-Certification Specialist monitors appropriateness and medical necessity, and provides necessary information for authorization and continued visits. This person will confirm pre-certifications that have been obtained or will obtain pre-certifications if needed. Qualifications High School Diploma-Required 3 year experience in registration functions or pre-certification or customer service in a health care setting - Required Basic computer skills-Required Additional Information Call Heather Dumet @ 407-636-7030 x 233 and email updated resume to hdumet@healthcaresupport. com!$36k-51k yearly est. 9h agoPatient Care Coordinator
AEG Vision
Patient care coordinator job in Olathe, KS
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.$47k-59k yearly est. 5d agoPatient Care Coordinator
Upstream Rehabilitation
Patient care coordinator job in Overland Park, KS
SERC Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Overland Park, KS Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM$29k-42k yearly est. Auto-Apply 41d agoPatient Care Coordinator - SERC Douglas, MO
SERC Physical Therapy
Patient care coordinator job in Lees Summit, MO
SERC Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Douglas, MO Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.$26k-37k yearly est. Auto-Apply 7d agoPatient Access Specialist
Assistrx
Patient care coordinator job in Overland Park, KS
Job Description: The purpose of this position is to help patients get access to the medications and therapies that they need. A Day in the Life as a Patient Access Specialist: This role works directly with healthcare providers & insurance plans/payers to gather information about a patient's insurance and the coverage provided for a specific pharmaceutical product. The Patient Access Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications. Ensure cases move through the process as required in compliance with company requirements and the organization's defined standards and procedures; in a manner that provides the best level of service and quality Conduct benefit investigations for patients by making outbound phone call to payers to verify patient insurance benefit information, navigate complex reimbursement barriers and seek resources to overcome the barriers Verify patient specific benefits and document specifics including coverage, cost share and access/provider options Identify any coverage restrictions and details on how to expedite patient access Document and initiate prior authorization process and claims appeals Report any reimbursement trends or delays in coverage to management Act as a liaison for field representatives, health care providers and patients About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on LinkedIn to find out how our team members are #TransformingLives. Why Choose AssistRx: Work Hard, Play Hard: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Flexible Culture: Many associates earn the opportunity to work a hybrid schedule after 120 days after training. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Requirements Qualifications to be a Patient Access Specialist: In-depth understanding and experience with Major Medical & Pharmacy Benefit Coverage 2 to 3 years of benefit investigation involving the analysis and interpretation of insurance coverage 2 to 3 years of experience interacting with healthcare providers in regard to health insurance plan requirements Excellent verbal communication skills and grammar Salesforce system experience preferred Benefits Want to learn more about what employee benefits AssistRx offers? Here are some additional benefits that our employees enjoy! Medical, dental, vision, life, & short-term disability insurance Teledoc services for those enrolled in medical insurance Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Legal insurance Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year! #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis. Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork. Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.$32k-38k yearly est. Auto-Apply 55d agoFront Office Coordinator - Full-Time - Shawnee Ks
The Joint Chiropractic
Patient care coordinator job in Shawnee, KS
Job Description Front Desk Coordinator - Full Time/Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule This role requires availability Monday - Saturday with possible fill in at other locations in the KC area. Compensation and Benefits Starting pay: $15 per hour + 5% commission (Average of $19+ per hour) Medical, Vision, Dental, STD, LTD, Life, with elective options or additional coverage, PTO, and holiday pay. Opportunities for career growth within The Joint network with a review ever QTR and pay increase accordingly. Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn. Powered by JazzHR yRWFwdS6Le$15 hourly 7d agoPre Certification/ Pre Registration Coordinator
Healthcare Support Staffing
Patient care coordinator job in Westwood, KS
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description There are two shifts avaiable to chose from Monday-Friday - 8:30am-5:00pm or 9:30am-6:00pm The Pre-Certification Specialist monitors appropriateness and medical necessity, and provides necessary information for authorization and continued visits. This person will confirm pre-certifications that have been obtained or will obtain pre-certifications if needed. Qualifications High School Diploma-Required 3 year experience in registration functions or pre-certification or customer service in a health care setting - Required Basic computer skills-Required Additional Information Call Heather Dumet @ 407-636-7030 x 233 and email updated resume to hdumet@healthcaresupport. com!$36k-51k yearly est. 60d+ ago
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How much does a patient care coordinator earn in Independence, MO?
The average patient care coordinator in Independence, MO earns between $22,000 and $44,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Independence, MO
$31,000
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