Patient Care Coordinator
Patient care coordinator job in West Jefferson, OH
WEST JEFFERSON ANIMAL HOSPITAL has an opportunity for a PATIENT CARE COORDINATOR to Join Our Team! West Jefferson Animal Hospital is proud to serve the West Jefferson OH area for everything pet related. Our veterinary clinic and animal hospital is run by Paul Stephenson, who is a licensed, experienced West Jefferson veterinarian, with over 35 years serving the community.
Location: 121 E. Main St., West Jefferson, Ohio 43162
Shift Details: This is a full time (30+ hours/week) position. Some AM available but mainly PM shift availability.
Pay Range: $13.00 - $16.00/hour (based on experience)
What We Are Looking For: Our Patient Care Coordinator is the liaison between the staff and our valued clients. The ideal candidate for this position requires excellent verbal communication skills to effectively convey the importance of veterinary care to clients. Strong active listening skills are essential for addressing client questions and concerns. Emotional intelligence and social awareness are highly valued traits. Additionally, the role demands the ability to multitask in a fast-paced environment.
What We Offer:
A dynamic, supportive team environment where collaboration and compassion are at the heart of what we do. Opportunities for growth and advancement within our rapidly expanding network. A schedule that promotes the work-life balance you deserve. Full-time position with competitive compensation and a comprehensive benefits package, including:
* Medical, dental, and vision coverage
* Paid time off (PTO)
* Six paid holidays
* 401(k) with company match
* Scrub allowance
Job Summary: The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with technical teams, and follows up post visit.
Responsibilities
Essential Functions:
* Maintains and upholds the Core Values and Mission Statement of MPH.
* Sets the stage for a great visit by contacting clients ahead of appointments to set expectations, address questions, and request specific actions.
* Warmly welcomes clients upon their arrival and escorts them to the exam room.
* Real-time entry of medical information provided by the veterinarian during patient exams and ensures records are updated with diagnostic results as applicable.
* Creates, presents, and explains treatment plans in accordance with the veterinarian's directions.
* Collaborates with the technical team to ensure the completion of the veterinarian's treatment plan within the hospital.
* Schedules follow-up appointments and future wellness visits.
* Ensures the fulfillment of any required prescriptions, providing explanations to clients, and coordinating delivery if necessary.
* Clearly explains discharge instructions and addresses client inquiries.
* Handles client checkouts and collects payments in the exam room.
* Conducts post-visit follow-ups with clients to inquire about the well-being of their pets and communicate any diagnostic, lab, or other test results.
Additional Functions:
* Performs other related duties as assigned.
Qualifications
Required Knowledge, Skills and Abilities:
* Passionate about delivering exceptional client service.
* Genuine love and appreciation for animals.
* Friendly, personable, and committed to ensuring client satisfaction.
* Proficient in active listening and accurate transcription of medical information.
* Thrive on serving and assisting people.
* Knowledge of, or eagerness to learn, veterinary medical terminology, conditions, and interactions.
* Strong computer literacy and typing skills.
* Effective communication skills, both written and verbal.
Required Education and Experience:
* High school diploma.
Preferred Education and Experience:
* Medical terminology
Physical Requirements:
* Prolonged periods of standing and working on a computer.
* Ability to bend down and lift up to 40lbs unassisted.
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Reasonable AccommodationsApplicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to ************************* and let us know the nature of your request and your contact information.
Auto-ApplyClient Care Coordinator / Scheduler - Home Health
Patient care coordinator job in Miamisburg, OH
We offer a comprehensive Benefit package to Full Time Employees:
PTO
401-k with Company match
Health Insurances
Company Paid Life Insurance
Tuition Reimbursement
Employee Assistance Program
Capital Health Home Care in Miamisburg, OH is hiring a FULL TIME Scheduler
Client Care Coordinator (Scheduler) Job Description Summary
The Client Care Coordinator/Scheduler has the primary responsibility of developing and maintaining an “employee work schedule” that satisfies the needs of the client/family, is fair to all employees, follows scheduling policies and procedures and meets the agency's goals and objectives.
Essential Job Functions/Responsibilities
Ensures that qualified employees are scheduled for all client visits.
Prepares the schedules for the agency for employees and clients.
Assures applicable visit types in scheduling system.
Makes adjustments to the existing schedules as needed on a daily basis.
Reviews client need and employee availability on an ongoing basis.
Communicates with employees and client/families to obtain the most favorable and economically sound schedule.
May be responsible for completion of assigned reports.
Tracks employee attendance.
May assist with part of the process of orientation for new employees.
Consistent follow-up with staff regarding their schedule.
Participates in appropriate continuing education as may be required.
Responsible for working with contracted therapy staff to assure clients therapy visits are scheduled.
Functions as a backup to other office positions.
Performs other office duties as assigned.
Complies with agency's policies and procedures.
Assists with answering telephone lines promptly and efficiently.
Special projects and other related duties as assigned by the Administrator.
May participate in on-call scheduling if need arises.
Handles all duties as they relate to scheduling.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.
Position Qualifications
High school graduate or equivalent.
Previous scheduling and computer experience desired.
Previous experience in dealing with the public.
Skills Required
Computer skills.
Excellent customer service.
Able to multi-task.
Ablility to follow up and complete tasks timely.
Patient Care Coordinator
Patient care coordinator job in Dayton, OH
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Care Coordinator
Patient care coordinator job in Cincinnati, OH
Gastro Health is seeking a Full-Time Care Coordinator to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidly growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Serve as the liaison or coordinator for the patients medical care
Streamline all patient-physician communications to ensure patient satisfaction
Provide medical literature and clinical preparation instructions to patients
Assist patients with questions and/or concerns regarding procedures
Schedule all procedures to be performed by the physician
Review the physicians schedule for maximum scheduling efficiency
Schedule all diagnostic tests, procedures and follow-up appointments
Obtains all authorizations for procedures and tests
Schedule follow-up appointments including recalls
Check-out patients at the end of their visit and provide next step instructions
Request medical records from doctors and hospitals
Returns patient calls promptly and professionally
Call-in new prescriptions and refills and obtain authorization if necessary
Obtain lab results including stat requests
Complete tasks from Electronic Medical Record
Reviews open orders every three days and works accordingly
Sends history and physical forms to outpatient facility
Other duties as assigned
Minimum Requirements:
High school diploma or GED equivalent
Medical terminology knowledge
We offer a comprehensive benefits package to our eligible employees:
Medical
Dental
Vision
Spending Accounts
Life / AD&D
Disability
Accident
Critical Illness
Hospital Indemnity
Legal
Identity Theft
Pet
401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
OhioRise Care Coordinator
Patient care coordinator job in Cincinnati, OH
Foster and maintain ongoing relationships with family members, service providers, hospitals, courts, education system providers, and other identified resources to facilitate and implement the Wraparound process.
Position Description:
Cultivate flexible, family-focused, community-based responsive services
Develop and maintain the Wraparound Team, including coordinating and leading team meetings
Coordinate and supervise implementation of the Plan of Care, including a Transition Plan and Crisis Plan, through service delivery with providers and community resources; update plan as necessary
Ensure family support and stabilization during crises
Provide and document the initial and ongoing Life Domain Assessment
Maintain all service documentation requirements, evaluation outcome requirements and data as required
Provide services in a timely manner and in accordance with Plan of Care and/or Crisis Plan
Utilize and monitor Flexible Funding and service coordination
Obtain weekly reports from subcontracted providers
Participate in after hours on-call response
Attend Program staff meetings, supervision and any other meetings as required
Participate in the Agency and Program CQI Peer review process
Perform duties to reflect Agency policies and procedures and comply with regulatory standards
Meet Agency training requirements
Report all MUIs to Site Manager and Supervisor immediately
Other duties as assigned
Required Knowledge, Skills and Abilities:
Knowledge of community-area resources for youth and families
Effective written and oral communication skills, including meeting facilitation
Ability to manage time and multiple priorities effectively
Demonstrated organizational abilities
Ability to work effectively with individuals of a diverse background
Job Requirements:
Bachelors degree in related field and two years of direct experience or five years of related experience
Must complete High Fidelity Wraparound model training within 12 months of employment.
Essential Functions/Physical Demands:
Positional: Driving in accordance with job duties assigned. Frequent walking and use of stairs. Frequent to constant sitting.
Gross Mobility: Rare climbing, or crawling. Infrequent balancing, stooping, kneeling, or crouching. Occasional to frequent reaching, handling and fingering.
Sensory: Rare feeling, tasting/smelling and use of color vision. Occasional use of midrange and far visual acuity, depth perception, and field of vision. Constant talking and hearing.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability.
Auto-ApplyCare Coordinator (OhioRISE)
Patient care coordinator job in Washington Court House, OH
Job Description
We are seeking a Care Coordinator! Fayette County, OH
Join our team!
Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to their needed resources. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services - working with local partners to promote healthy people and strong communities. Our services are intended to be collaborative and personalized for the individual.
The Care Coordinator's job responsibilities involve service linkage and care coordination, engaging and working with children, youth, and families with significant behavioral health needs. Care Coordination team members should have a thorough understanding of local communities, be skilled at developing working relationships with community agencies, and identify potential community supports for development to assist families/caregivers working collaboratively with Child and Family Teams. Care Coordination staff ensure children, youth, and families have a voice and choice in all coordinated care and services provided.
The pay range for this position is $20.19 - $25.03 per hour based on experience, education, and/or licensure.
Essential Functions:
Joins with family to identify care coordination needs/services in line with service delivery standards and program outcomes to ensure the best outcomes for children, youth, and families.
Works with families to define cultural factors that influence strengths, functioning, and family interaction styles to ensure ongoing engagement and success in care planning.
Identifies strengths of children, youth, and families for utilization in care coordination engagement and supporting healthy outcomes.
Coordinates family-based services for children, youth, and families in their home, school, and community.
Ensures with family that services identified on care plans are the most appropriate, least restrictive, and meet the safety and treatment needs of the child, youth, and family.
Engages and builds positive relationships with children, youth, and families in coordination with child and family teams to support the successful integration of team members and care plans.
Develop collaborative and creative partnerships with community resources to meet the diverse needs of youth and families.
Maintains necessary documentation, participates in program evaluation, attends team and program planning meetings, cross-systems training, and acquires knowledge of community resources.
Remains current with all training requirements, including but not limited to High Fidelity Wraparound, MI, Cultural Humility, etc.
All other duties as assigned.
Minimum Requirements:
Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field:
three years with a high school diploma or equivalent; or
two years with an associate degree or bachelor's degree; or
one year with a master's degree or higher
Knowledge and experience in Hi-Fidelity Wraparound preferred (Certification provided at time of employment).
Two years of experience in a coordinated supportive services or care coordination role preferred.
Experience working with people with autism spectrum disorders and developmental disabilities preferred.
Experience in one or more of the following areas:
family systems
community systems and resources
case management
child and family counseling or therapy
child protection
child development
Be culturally humble or responsive with training and experience to manage complex cases
Have the qualifications and experience needed to work with children and families who are experiencing serious emotional disturbance (SED), trauma, co-occurring behavioral health disorders, and who are engaged with one or more child-serving systems (e.g., child welfare, intellectual and developmental disabilities, juvenile justice, education)
Excellent organizational skills with the ability to stay focused and prioritize multiple tasks
Demonstrates a high degree of cultural awareness.
Experience with multi-need individuals and families.
Broad knowledge of community service systems.
Willing to participate in and lead cross-systems care coordination.
Able to effectively communicate through verbal/written expression.
Must be able to operate in an Internet-based, automated office environment.
Valid Driver's License required
Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package!
Benefits include:
Medical
Dental
Vision
Short-term Disability
Long-term Disability
401K w/ Employer Match
Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.
To learn more about our organization: *****************
OUR MISSION
Delivering exceptional care through connection
OUR VALUES
Dignity - We meet people where they are on their journey with respect and hope
Collaboration - We listen to understand and ask how we can best support the people and communities we serve
Wellbeing - We celebrate one another's strengths, and we support one another in being well
Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team
Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Patient Care Coordinator
Patient care coordinator job in Olde West Chester, OH
At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care.
CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission.
Summary
The Patient Care Coordinator provides new and existing patients with the best possible customer service in relation to their drug prescriptions, clinical services, billing inquiries, delivery scheduling, patients' suggestions, and complaints.
Location: West Chester, OH
Schedule: Monday - Friday; 8:30am - 5:00pm (100% On-Site)
Pay Range: $21.00 - $26.50/hr (DOE)
Essential Duties and Responsibilities
include the following. Other duties may be assigned as necessary.
Records and processes orders and/or inquiries received by fax, mail, telephone, and/or through patient direct contact.
Provides timely response to patients' inquiries by telephone and/or email, consistent with service and quality standards.
Receives inbound and outbound calls to patients or MD Offices regarding orders for medications, pharmacy services and all other inquiries.
Coordinates patient care by scheduling orders, communicating information to the patient regarding shipments, assessing supply needs, verifying patient and payment information, notifying the pharmacist of issues or changes in the patient's condition.
Provides correct information or directs the call to the appropriate team member or department while maintaining
a high level of professionalism.
Ensures that good patients' relations are maintained, and patients' claims, and complaints are resolved fairly and effectively.
Contacts the pharmacists to alert them of any changes in patient's condition, compliance issues due to patient not taking medication or side effects, or to transfer a patient directly to pharmacist for counseling.
Completes all additional special handling duties as assigned including but not limited to drug shipment notifications and Adverse Drug Event Reports.
Completes other stages of the order process as assigned including but not limited to scanning prescriptions, Image Indexing, Pre-QA, Intake Prep, and work issues.
Documents information received from calls and provides notification of any urge orders, shipping related issues and any errors, complaints or compliments to the appropriate party or system.
Provides high quality services to the home-care patient and the home-care referral source.
Consistently represents the company in a professional manner.
Maintains effective working relationship and cooperate with all personnel in the Company.
Adheres to the Company's compliance requirements as stated in the policy and procedure manual and all other related policies.
Performs other duties and responsibilities as assigned.
Competencies
Analytical - Uses intuition and experience to complement data.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Technical Skills - Strives to continuously build knowledge and skills, Shares expertise with others.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
Written Communication - Writes clearly and informatively; Able to read and interpret written information.
Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit.
Business Acumen - Conserves organizational resources.
Diversity - Demonstrates knowledge of EEOC policy; Shows respect and sensitivity for cultural differences; Supports affirmative action and respects diversity.
Ethics - Treats people with respect; Works with integrity and ethically; Upholds
organizational values.
Organizational Support - Follows policies and procedures; Supports affirmative action and respects diversity.
Planning/Organizing - Uses time efficiently.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration, regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Adaptability - Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time.
Dependability - Follows instructions, responds to management direction.
Initiative - Asks for and offers help when needed
Education and/or Experience
CPhT OR 2yrs of experience in similar role preferred.
Minimum two years medical or pharmacy experience or equivalent experience.
At least 1yr in a call center type environment or similar customer service role
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions.
Comments
This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.
NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
CSI Pharmacy is an Equal Opportunity Employer
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Beavercreek, OH
Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Beavercreek, OH Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
* A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our Patient Care Coordinators have excellent customer service skills.
* Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
PRN Patient Access Representative
Patient care coordinator job in Dayton, OH
Job Description
ORGANIZATION INFORMATION:
Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation's largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) healthcare organizations. With 17 offices in 11 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives.
HOURLY RATE: $23.50-33 HR
POSITION SUMMARY:
Working under the supervision of the Clinic Manager, the Patient Access Representative will work closely with the medical, mental health and recovery, and other staff to ensure a smooth and efficient operation of reception, data collection, answering phones, scheduling appointments, and overall administrative support to health services. This position demonstrates excellent customer for patients and guests when they arrive at the health center. The PRN Patient Access Representative is an on-call or as needed position to provide coverage when there are short or long-term absences.
ESSENTIAL JOB FUNCTIONS:
Essential functions of the job include, but are not limited to, scheduling, utilizing a computer for data entry and reporting, operating office equipment, sorting, conducting research, attending meetings, interacting with others and managing multiple schedules.
MAJOR AREAS OF RESPONSIBILITIES:
Communicate clearly and effectively with those served by the organization, including employees, patients, clients, volunteers, visitors and vendors.
Schedule patient appointments for all health center services.
Collect information from the patient when they arrive, this includes, demographics, insurance, sliding fee and any copays due.
Update and verify patient information.
Responsible for daily data entry, charge entry, and payment posting.
Verify patient appointments via phone two days after the appointment, and updating the patients' record on the status of the phone call.
Scan all patient paperwork and outside documents into the Electronic Health Record (EHR) to ensure that it is organized and easily accessible.
Manage tasks assigned by other members of the Medical team that may include, making referrals, scheduling Specialist appointments, and coordinating with Case Management staff concerning appointments for their clients.
Manage any Medical records that come in via fax or mail, by organizing and distributing to a member of the Medical team.
Coordinate with the RN/LPN daily to schedule vaccinations and Lab visits.
Assist in planning, managing and coordinating patient flow in clinic areas, and day-to-day operations of the clinic to ensure high quality service provision.
Maintain a clean, orderly and professional waiting room, reception area, and other health services areas.
Prepare and maintain health services patient/client records in compliance with HIPAA government regulations and in accordance with Equitas Health provider standards to ensure efficient services.
Comply with the Equitas Health Healthcare Corporate Compliance Standards of Conduct and related policies and procedures.
Contribute to a positive work environment by demonstrating unconditional positive regard to all Equitas Health employees, interns, etc. with an understanding, awareness, and respect for diversity.
Demonstrate unconditional positive regard to clients and conduct all aspects of job responsibilities with a focus on exceptional customer service.
Perform other duties as assigned.
EDUCATION/LICENSURE:
High school diploma or equivalent is required.
Knowledge, Skills, Abilities and other Qualifications:
Two or more years of medical reception experience in a physician's office or equivalent combination of training and experience.
Demonstrated exemplary customer service skills.
Working knowledge of administrative procedures and organizational policies and procedures.
Experience with EMR (Electronic Medical Record) and medical billing software preferred.
Proficiency with Microsoft Office (Access, Excel, Word and Outlook).
Effective communication skills.
Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public.
Excellent organizational skills with an ability to prioritize and manage multiple tasks.
Ability to work efficiently without constant supervision and exercise a degree of initiative and judgment.
Work well under pressure and possess the ability to be flexible.
Team player with strong communication and interpersonal skills.
Ability to maintain confidentiality.
Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, Gender Affirming Care, sexual practices, chemical dependency and a demonstrated competence in working with persons of color, and gay/lesbian/bisexual/transgender community.
Ability to maintain confidentiality.
OTHER INFORMATION:
Background and reference checks will be conducted. In accordance with Equitas Health's Drug-Free Workplace Policy, pre-employment drug testing will be administered. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. EOE/AA
Patient Care Coordinator
Patient care coordinator job in Tipp City, OH
Be part of a family-owned, rapidly growing private practice that prides itself in using state-of-the-art technology, has a team-oriented work environment and gives you the opportunity to work alongside caring and kind doctors, office professionals and dental assistants.
We VALUE work/life balance and have no weekends or late nights.
Description:
Pure Smiles-Tipp City
is offering an exciting career opportunity as a Patient Care Coordinator. In this role, you will:
be an integral part of our dynamic team of dental health care professionals
represent the Pure Smiles brand by being warm, friendly and helpful as well as a team player and comfortable with change
greet and check in patients promptly and courteously, and provide them clear, accurate information about their scheduled appointment/treatment
communicate with the clinical staff during the patient's appointment to keep everyone on schedule and informed about patient's needs
respond to incoming text messages, emails, appointment requests, and voicemail (multi-tasking skills are critical!)
coordinate with the practitioner, the patient, and their insurance provider to determine estimated treatment costs based upon the proposed treatment plans, applicable lab fees, and benefits coverage
increase new patient growth by supporting marketing and promotional programs, including recall, continuing care calls, and working with referrals
Office Hours: Monday-Thursday: 7:30a-5:00p & Fridays 7:30a-2:00p
We Provide:
Full-time position
Paid time off, paid sick days, 7 paid holidays, opportunity for quarterly office bonuses, health, dental and vision insurance, 401(k) and 401(k) matching, uniform/clothing allowance, new Teammate dental exam and cleaning, continuing education and much more!
We are Looking for Candidates Who:
have dental practice experience and know dentistry terms
want to make a positive difference in the lives of our patients through high quality dentistry
are passionate, pursue continuous growth, possess gratitude, and have an abundance mindset
approach each day with motivation, determination and confidence
possess excellent communication, teamwork, multi-tasking and customer service skills
are reliable and able to build trust with patients
thrive in a culture of empowerment, advanced technology and education
enjoy working on a team and having fun!
If this is you,
Pure Smiles-Tipp City
is your match! We look forward to meeting you!*
Apply today to speak with a recruiter and learn more!
Pure Smiles is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Pure Smiles prohibits discrimination and harassment and affords equal employment opportunities to teammates and applicants without regard to any characteristic (or classification) protected by applicable law
Care Coordinator
Patient care coordinator job in Cincinnati, OH
Job Description
Welcome! Are you ready to begin a NewPath?
At NewPath, we do more to make a difference -more for each child, each client, and our community. Our dedicated team does what it takes, day and night, to get to the heart of every case and deliver the best care. Backed by a full breadth of services, we cater to each individual and answer to every need. We reach more ages with more experts for more results. Every program offers opportunity for change, every plan improves lives, and every person ignites hope, one success story at a time.
Make an Impact as a Care Coordinator
The NewPath Child & Family Solutions Care Coordinator is responsible for coordinating the implementation of the Plan of Care, including a Transition and Crisis Plan, through service delivery with providers and community resources. The Care Coordinator cultivates flexible, family-focused, community-based responsive services based on the High Fidelity Wrap Around model of care coordination.
Location:
This is is a full time position located at our NewPath Central Campus, 4721 Reading Rd. Cincinnati, OH 45237
Company Perks: Quick Reference
Competitive Compensation
Excellent Benefits Package Including Medical, Dental, Vision, and Life Insurance
Career Growth in an Inclusive Company Culture
401(k) (4% automatic employer contribution - no required match)
Paid Holidays, Vacation and Sick Days
Employee Discounts & Partner Programs
Tuition Reimbursement
Employee Assistance Program
Flex Spending Accounts
Paid Family/Paternal Leave
Legal Benefits Services
Clinical Counseling/Therapy Licensure Supervision Hours (Cost Covered)
Board Licensure Exam Cost Covered (Therapy, Counseling, and Nursing)
What you need:
Minimum qualifications include a High School Diploma; Bachelor's degree in relevant field preferred.
Must have a minimum of three years' experience in children's behavioral health or relevant field.
Must complete the high-fidelity wraparound training program provided by an independent validation entity recognized by ODM.
Must successfully complete agency provided skill and competency-based training post hire.
Experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development.
Experience working with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child-serving systems (e.g., child welfare, juvenile justice, education).
Must be a minimum of 21 years of age, have a valid driver's license and proof of current auto insurance with no more than 5 points on your MVR.
Must be able to pass a criminal background check.
NewPath Child & Family Solutions an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
If you are unable to apply online due to a disability, or have a special need that requires accommodation, please let us know by contacting Human Resources at *********************.
** A clean criminal background check is required.
Patient Care Coordinator
Patient care coordinator job in Troy, OH
This long-standing private hearing healthcare organization with nearly four decades of success is seeking a Patient Care Coordinator for its Troy, OH location. This organization operates multiple offices across Ohio and is known for its retail-focused, patient-centered approach to hearing care.
Position Overview
The Patient Care Coordinator will play a key role in the daily operations of the practice. This position requires a friendly, organized, and dependable professional who can create a welcoming experience for patients while maintaining smooth front-office workflow. We are seeking a candidate who can step in confidently and provide consistent, high-quality support.
Key Responsibilities
Greet and check in patients with professionalism and warmth
Answer and make incoming/outgoing phone calls
Schedule and confirm appointments
Handle patient invoicing and payment collection
Provide general office and administrative support
Perform insurance verification if needed
Maintain accurate patient records and assist with office workflow
Qualifications
Prior experience in a patient-facing, administrative, or healthcare setting preferred
Strong customer service and communication skills
Ability to multitask and maintain attention to detail
Professional, dependable, and team-oriented demeanor
Comfortable working in a retail-influenced healthcare environment
Compensation & Benefits
Hourly Rate: $16-$18 (potentially higher depending on experience)
Vision, Dental, and 401(k) benefits
PTO, vacation time, and a paid mental health day
Access to Dave Ramsey's SmartDollar financial wellness program
Monday-Friday schedule with holidays and weekends off
If you think this role could be a good fit, we'd love to chat!
Apply today!
HHR will disclose details in further conversation.
Contact us today!
Our service comes to you at no charge and your confidentiality is 100% protected.
Hearing Healthcare Recruiters is a professional job placement and recruiting firm that focuses exclusively on the hearing industry. We work with Academia, Audiologists, ENTs, Hearing Industry Manufacturers, Hearing Instrument Specialists, Hospitals, Manufacturer Representatives, Private Practices, and Retail Dispensaries.
Let's start a conversation -
Hearing Healthcare Recruiters: ************ (Pacific Time Zone)
HearingHealthcareRecruiters.com
Auto-ApplyPatient Coordinator - East Cincinnati, Day Shift
Patient care coordinator job in Cincinnati, OH
Company: Cincinnati Eye Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor is located at Blue Ash
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Answer phones (both external and internal); assure prompt, courteous service at all times
Practice urgency at all times with patients' time, as well as Doctor's time and schedule
Manage patient flow in the office
Knowledge of common fees charged for common visits and collect correct payments
Complete daily reconciliations / close day / countdown cash drawer
General office duties and cleaning to be assigned by manager
QUALIFICATIONS
Ability to interact with all levels of employees in a courteous, professional manner at all times
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creating a positive work environment by being team-oriented and patient-focused
Commitment to work over 40 hours to meet the needs of the business
Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
Minimum Required: High school diploma or general education degree (GED)
Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
Minimum Required: None
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyPatient Service Representative
Patient care coordinator job in Dayton, OH
The Patient Service Representative is responsible for preparing charts for patient visits, including but not limited to: updating and/or entering patients in practice management system, copying insurance card and verifying insurance coverage. PSR I is responsible for notifying the clinical staff when a patient has arrived. In addition, the PSR I answers multi-line phones, taking messages or transferring calls when appropriate.
The PSR schedules patient appointments, handles collection/billing activities while providing efficient office support, teamwork and outstanding customer service.
Responsibilities and Duties
Patient/Customer Focus: Makes patients and their needs a primary focus of ones actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains patient trust and respect; meets or exceeds patients expectations.
* Patient Chart (file) Maintenance Update charts as needed using EMR. Enter patients into EMR system as needed. . Ensure that appropriate paperwork is documented in patients file in accordance with center and legal compliance.
* Patient flow ensure that each patient is warmly greeted. Update patient demographic and insurance information. Ensure that Physicians and Nurse Practitioners are aware that patient is ready to be seen. Wrap up patient visit by collecting appropriate payments, scheduling appointments as needed, ensure that patient has appropriate medications or prescriptions as needed
Planning and Organizing: Organizes work, sets priorities, and determines resource requirements; determines necessary sequence of activities needed to achieve goals.
* Daily Operations Manages the telephone, concisely and accurately documenting messages. Handles routine patient concerns and inquiries. Handles or distributes mail and faxes. Keeps work area neat and free of clutter, maintains an organized working environment.
* Collection/Billing Activities collects all co-payments and deductibles, addresses past due balances and helps to initiate payment plans. Responsible for insuring that paperwork is completed correctly and with the appropriate documentation. Works with billing department to insure that sliding fee applications are complete in accordance to company policy and procedures. Ensures that insurance plans are verified and active; monitors sliding fee percentages.
Communication and Teamwork: Participates as an active and contributing member of a team to achieve team goals. Works collaboratively with others, involves others, shares information as appropriate, share credit for team accomplishments. Core Value of Collaborative Care: teamwork, closer co-worker communication, making best use of time, positive attitude.
* Manages patient flow and pays attention to the needs of the patient and the clinician.
* Actively supports the Mission, Vision and Values of CHCGD.
* Actively participates in staff meetings, in-services and training sessions.
Technical/Professional Knowledge and Skills: Possesses acquires and maintains the technical/ professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance.
* Maintains up-to-date knowledge of providers, third party payers, and medical terminology.
* Develops and maintains skill level on appropriate computer systems including NextGen, Outlook, MS Word, and Excel.
* Through knowledge of the Patient No Show and Cancellation Policies and processes. Consistently follow through with appropriate letters to patients as required.
Adaptability and Innovation: Adapts well to changes in assignments and priorities, adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles. Uses creativity and imagination to develop new insights into situations and applies new solutions to problems. Core Value of Creative Care: open to change, optimistic, focus on learning and sharing.
* Remains open to feedback for improvement.
* Suggests new ways to address issues.
* Shares patient, office or workflow concerns and possible solutions for resolution.
Position Requirements
* General Knowledge: Knowledge of third party payers, medical terminology is preferred. Fundamental knowledge of billing processes and concepts preferred.
* Computer: Basic computer and keyboarding skills. Use of NextGen and MS Office Suite required.
* Communication: strong oral communication and telephone skills; excellent customer service skills with both internal and external customers.
* Work Environment: fast-paced environment; strong prioritization skills needed; must be able to perform multiple tasks at the same time
* Physical Requirements: general sitting, standing, walking, bending and arm movements, keyboarding, stooping, lifting up to 20 pounds.
* Educational Requirements: High school diploma or equivalent certificate.
* Current basic CPR certification required or obtained within 90 days of hire.
* Experience Requirements: 1 3 years of experience in a health care facility preferred.
Patient Service Representative
Patient care coordinator job in Dayton, OH
Patient Service Representative (PSR)
*Daytime availability preferred!
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
Auto-ApplyPatient Connection Specialist (Bilingual- Spanish, English)
Patient care coordinator job in Newport, KY
Patient Connection Specialist (Bilingual- Spanish, English)
Reports to: Program Director (Faith Community Health Network)
Classification: Full-time,
Location: Newport, Kentucky
Position Summary
The Patient Connection Specialist will serve as the welcoming face and voice of the Faith Community Health Network, ensuring that all patientsespecially those whose primary language is Spanishreceive compassionate, accessible care. This role combines patient intake, scheduling, translation, and community outreach to ensure that language and cultural barriers never stand in the way of dignity in healthcare.
Qualifications
Required:
Fluent in Spanish and English
Strong cultural competence and commitment to equitable, compassionate care
Excellent communication and organizational skills
Strong computer skills
Preferred:
Experience in healthcare, community outreach, social services or customer service
Proficiency in EMR systems and general office technology
Experience/training in medical translation
Core Competencies
Collaborative, supportive approach
Organized and adaptable in a dynamic clinical environment
Mission-driven and service-oriented
Strong problem-solving skills
Key Responsibilities
Greet and register patients, assist with forms, and verify eligibility.
Provide Spanish-English translation for clinical visits, administrative tasks, and pharmacy communication.
Maintain accurate and confidential patient records in the EMR system.
Schedule patient appointments, send reminders, and manage follow-up communication.
Conduct outreach to Spanish-speaking patients for missed appointments, labs, and medication follow-up.
Conduct social determinant of health screenings with patients and direct to appropriate resources.
Assist with community events and health outreach initiatives.
Support volunteer coordination and provide cultural insights to enhance patient care.
Physical and Work Requirements
Ability to stand, walk, and assist patients for extended periods.
Must maintain confidentiality and uphold ethical and professional standards.
Schedule & Compensation Overview
Schedule: Full-time, MondayThursday, 9:00 AM4:30 PM (with possible Friday expansion)
Salary Range: $40,000 to $55,000 annually (based on experience)
Benefits: Health, Life, Disability, Retirement, and PTO (3 weeks in Year 1, increasing with tenure)
Projected Hire Date: EarlyMid February 2026
Clinic Opening: Late March 2026 (Newport Free Clinic)
Faith Statement
Faith Community Health Clinic seeks to reflect Christs compassion through healthcare that honors the dignity and worth of every individual. While no specific faith affiliation is required, the Clinical Nurse Manager should be comfortable working in an environment that integrates faith-based values into healthcare delivery.
Darke County Moderate Care Coordinator
Patient care coordinator job in Dayton, OH
Job Details Greenville, OH Full Time High School Road Warrior Nonprofit - Social ServicesDescription
Darke County OhioRISE Moderate Care Coordinator
Compensation: $45,000
An OhioRise Moderate Care Coordinator is a professional working under Ohio Medicaid's OhioRise program serving children with complex needs across behavioral health, juvenile justice, child welfare, developmental disabilities, education and others. Moderate Care Coordinators work to deliver community based, wraparound care coordination. As a Care Coordinator, you'll guide children and families through the OhioRise program, helping them access the right services, build stronger support systems, and achieve better health outcomes. This role is all about collaboration, compassion, and advocacy as well as empowering families while working alongside providers and community partners to ensure care is coordinated and effective.
Working at NYAP
Generous Time off: 22 Days of Paid Time Off + 11 Paid Holidays, Summer hours during the summer!
Professional Growth: CEU's, ongoing training/education, tuition reimbursement, and supervision hours
Health and Wellness: Comprehensive healthcare packages for you and your family
And So Much More: Retirement Matching (401K), flexible hours, mileage reimbursement, phone allowance, paid parental leave
What is OhioRISE?
The Ohio Department of Medicaid (ODM) is committed to improving the health of Ohioans and strengthening communities and families through quality care. In 2020, ODM introduced a new vision for Ohio's Medicaid program - one that strengthens Ohio's future and ensures everyone has the chance to live life to its full potential. OhioRISE, or Resilience through Integrated Systems and Excellence, is Ohio's first highly integrated care program for youth with complex behavioral health and multi-system needs.
National Youth Advocate Program is proud to announce that we were selected as the Care Management Entity (CME) in Catchment Area C, made up of 11 Ohio counties: Allen, Auglaize, Champaign, Clark, Darke, Hardin, Greene, Logan, Madison, Miami, and Shelby. The CME is responsible for delivering wraparound care coordination for children and youth enrolled in OhioRISE who have moderate behavioral health needs, and for helping to grow the system of care in the communities served to ensure the behavioral health needs of children and their families are met.
As a result, NYAP is seeking a fulltime CME Moderate Care Coordinator which will cultivate flexible, family-focused, community-based responsive services based on the High-Fidelity Wrap Around model of care coordination covering all of Darke County and overlap into Miami County as needed.
Under direct supervision of the Care Coordination Supervisor, this employee will aim to achieve the ultimate goal to keep youth in their homes, communities, and schools by assessing and delivering the appropriate services needed and reducing unnecessary out-of-home placement and potential custody relinquishment.
Responsibilities:
Cultivate flexible, family-focused, community-based responsive services based on the High Fidelity Wrap Around model of care coordination
Develop and maintain the Wraparound Team, including coordinating and leading team meetings
Coordinate and supervise implementation of the Plan of Care, including a Transition Plan and Crisis Plan with providers and community resources; update plan as necessary
Ensure family support and stabilization during crises
Provide and document the initial and ongoing Life Domain Assessment
Maintain all service documentation requirements, evaluation outcome requirements and data as required
Provide services in a timely manner and in accordance with Plan of Care and/or Crisis Plan
Utilize and monitor Flexible Funding and service coordination
Obtain weekly reports from subcontracted providers
Participate in after hours on-call response
Attend Program staff meetings, supervision and any other meetings as required
Participate in the Agency and Program CQI Peer review process
Perform duties to reflect Agency policies and procedures and comply with regulatory standards
Meet Agency training requirements
Report all MUl's to Site Manager and Supervisor immediately
Other duties as assigned
Qualifications
An MCC Care Coordinator will be a licensed or an unlicensed practitioner in accordance with rule 5160-27-01 of the Administrative Code
MCC care coordinators will complete the high-fidelity wraparound training program provided by an independent validation entity recognized by ODM
MCC Care Coordinators will successfully complete skill and competency-based training to provide MCC
MCC Care Coordinators will have experience providing community-based services to children and youth and their families or caregivers in areas of children's behavioral health, child welfare, intellectual and developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field for:
(i) three years with a high school diploma or equivalent; or
(ii) two years with an associate's degree or bachelor's degree; or
(iii) one year with a Master's degree or higher
CME Moderate Care Coordinators will:
Have a background and experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development
Be culturally competent or responsive with training and experience necessary to manage complex cases
Have the qualifications and experience needed to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child- serving systems (e.g., child welfare, juvenile justice, education)
Live in one of the counties included in Catchment Area C
Driving and Vehicle Requirements
Valid driver's license
Reliable personal transportation
Good driving record
Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability
Apply today!
www.nyap.org/employment
Benefits listed are for eligible employees as outlined by our benefit policy.
Qualifications
An Equal Opportunity Employer, including disability/veterans.
Personal Care Specialist (STNA) FT nights
Patient care coordinator job in Troy, OH
Job DescriptionWhat You Should Know About the Personal Care Specialist Role:
This is a Full-Time position at our Troy Hospice House Inpatient facility
will also have Unit Clerk duties as well
Schedule will include three 12 hour shifts, 7pm-7:30am with an every other weekend/holiday rotation
We provide superior care and superior services to patients at their end of life journey. Only those who have a heart for hospice will succeed
The Personal Care Specialist's Essential Duties Are:
Our STNAs are titled "Personal Care Specialist" because they are valued for their expertise in taking care of the patient's personal needs with dignity, compassion and empathy. You could become a Personal Care Specialist that provides quality nursing assistance to patients, assists the family with the care of the patient and works with a team that relies on your input from the close relationship you develop with the patient. The Unit Coordinator position would be responsible for Hospice House communications between staff and patients, and facilitation of the admission and transfer process for patients entering and leaving the Hospice House and maintaining medical records
Qualifications:
High school diploma or GED;
Certified State Tested Nursing Assistant with the State of Ohio without any board actions;
one year of experience preferred;
Certification in Hospice & Palliative Medicine (CHPNA) preferred, required within two years of employment;
Computer skills sufficient to properly document services and care.
Ability to drive during daytime, nighttime or inclement weather.
Valid Driver's license with Safe Driving Record.
State minimum automobile insurance coverage.
Benefits & Perks: your health and happiness matters! We offer:
Competitive Pay (we actually mean it!)
Competitive Health, Dental, and Vision Insurance
Short- & Long-Term Disability
Life Insurance
Paid Time Off
Matching Retirement Plans
Tuition Reimbursement
Preparation for certification and pay incentive on Hospice certification achievement
Scrubs provided
Mileage reimbursement
Organizational preceptor to assist with orientation and ongoing education
Educational programs geared toward career advancement
Career growth
And much, much, more!
Ohio's Hospice offers opportunity, advancement, and a great foundation for growth to energetic people looking to serve our mission. Those who join our team are committed to providing superior care and service so our patients and their families can celebrate life. We provide our staff members with the resources and support to contribute and make a difference in the lives of patients and families every day. Come join a group of people that are passionate about taking care of our patients and each other!
As a member of our team, you'll have a chance to impact many lives. You may find a deeper meaning in your work or rediscover why you chose your profession in the first place. The passion you may have been missing in previous workplaces can be found at Ohio's Hospice of Miami County.
Ohio's Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Ohio's Hospice is proud to be platinum certified through SAGECare, which provides training and consulting on LGBT aging issues to service providers. Ohio's Hospice welcomes those in the LGBT community to join our team.
Scheduling Specialist
Patient care coordinator job in Dayton, OH
Our Scheduling Specialist plays a pivotal role in ensuring the efficient allocation of resources, including staff and equipment, to meet the operational demands of the airport. This position involves developing and managing complex schedules for various airport activities, such as passenger services, maintenance, and ground support. You will collaborate closely with department managers to understand staffing and resource requirements and adjust schedules accordingly to optimize productivity and meet service levels. Additionally, this role requires monitoring and analyzing schedule performance, identifying areas for improvement, and implementing adjustments to enhance efficiency.
Job Description:
* Develop and manage comprehensive scheduling systems for all airport operational activities, ensuring optimal resource allocation and efficiency
* Coordinate closely with various departments including ground handling, maintenance, and customer service to align their scheduling needs
* Analyze operational demands and passenger traffic trends to forecast staffing and resource requirements
* Monitor and adjust schedules in real-time to respond to changing operational conditions and emergencies
* Ensure compliance with labor laws and union agreements in the creation of work schedules
* Collaborate with HR to manage staff availability, vacations, and leave requests, balancing employee needs with operational requirements
* Provide regular reports and analyses on scheduling efficiency, staff utilization, and cost implications
* Participate in strategic planning to improve scheduling practices and operational efficiency
* Manage and resolve complex scheduling conflicts and issues, providing expert guidance and solutions
* Foster a culture of continuous improvement, seeking feedback from staff and management to enhance scheduling processes and systems
* Ability to apply logic and understanding to carry out instructions furnished in written, oral, or diagram form
* Carry out other duties as assigned
Qualifications:
* 18 years of age or older
* Eligible to work in the United States
* Ability to read, write, speak, and understand the English language
* Demonstrate problem-Solving, Customer Service, Interpersonal, verbal and written communication
* Physical activity may include:
* Stand and walk for extended periods of time
* Ability to lift 50 pounds or more
* Be able to hear and respond to the spoken voice and to audible alarms
* Close vision (clear vision at 20 inches or less); Distance Vision (clear vision at 20 feet or more); Color Vision (ability to identify and distinguish colors); Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships); Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus)
To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to meet the essential requirements.
The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.
PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
SMS/Text Communications
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Patient Care Coordinator
Patient care coordinator job in Richmond, IN
Full-time Description
DASCO is growing! Voted one of the 2019, 2020, 2021 and 2022 top places to work in Columbus CEO magazine. Join Us!
Our benefits include: competitive compensation based on industry standards, an excellent benefits package, which includes: generous 401(k) match with immediate vesting, growth opportunities, health insurance benefit opportunities which include Medical, Dental, Vision, excellent PTO which increases based on tenure, holiday pay, and a fantastic company culture!
SUMMARY:
The Patient Care Coordinates a variety of branch office services to patients and referrals, including order processing, coordinating the delivery of products and services, and patient education. The role also handles a variety of tasks in support of day-to-day branch operations, such as inventory, records-keeping, office maintenance, and regulatory compliance.
ESSENTIAL FUNCTIONS:
Coordinates services for patients and referrals including, but not limited to, timely and accurate order processing, prompt delivery of equipment, warranty repairs and replacements and related follow-up to ensure service excellence.
Prepares orders for timely and accurate billing.
Delivers customer service via phone, email and face-to-face interactions. Sets up and advises patients and caregiver on equipment and service options, care and maintenance of equipment, insurance coverage, payment options and other related information.
Supports and/or manages branch operation functions such as inventory, records-keeping, working reports, obtaining documentation, office maintenance and cleaning, coordination of delivery techs, policy and procedural compliance with HIPAA, The Joint Commission, State Respiratory Care Board, State Pharmacy Board and all other applicable rules and regulations.
Other duties as assigned by the branch office manager.
Requirements
REQUIRED EDUCATION AND/OR EXPERIENCE:
High School diploma or GED equivalent.
PREFERRED EDUCATION AND/OR EXPERIENCE:
Associate's degree in related field.
Six months' experience in healthcare/medical/insurance/DME customer service role
ADDITIONAL QUALIFICATIONS:
None.
COMPETENCIES:
Communication proficiency
Compliance
Customer service / client focus
Results driven
Stress management
POSITION TYPE/EXPECTED HOURS OF WORK:
The Patient Care Coordinator position is full-time, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m.
SUPERVISORY RESPONSIBILITY:
This position has no supervisory role.
WORK ENVIRONMENT:
This job operates primarily in a home or professional office environment but also spends some time in a warehouse setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May utilize home medical equipment when demonstrating to patients.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus.
TRAVEL:
Travel is not a daily requirement for this position but may be needed for occasional local deliveries. Overnight travel may be required for continuing education and meetings at the corporate office.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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