Patient care coordinator jobs in Kettering, OH - 660 jobs

We offer a comprehensive Benefit package to Full Time Employees: PTO 401-k with Company match Health Insurances Company Paid Life Insurance Tuition Reimbursement Employee Assistance Program Capital Health Home Care in Miamisburg, OH is hiring a FULL TIME Scheduler Client Care Coordinator (Scheduler) Job Description Summary The Client Care Coordinator/Scheduler has the primary responsibility of developing and maintaining an “employee work schedule” that satisfies the needs of the client/family, is fair to all employees, follows scheduling policies and procedures and meets the agency's goals and objectives. Essential Job Functions/Responsibilities Ensures that qualified employees are scheduled for all client visits. Prepares the schedules for the agency for employees and clients. Assures applicable visit types in scheduling system. Makes adjustments to the existing schedules as needed on a daily basis. Reviews client need and employee availability on an ongoing basis. Communicates with employees and client/families to obtain the most favorable and economically sound schedule. May be responsible for completion of assigned reports. Tracks employee attendance. May assist with part of the process of orientation for new employees. Consistent follow-up with staff regarding their schedule. Participates in appropriate continuing education as may be required. Responsible for working with contracted therapy staff to assure clients therapy visits are scheduled. Functions as a backup to other office positions. Performs other office duties as assigned. Complies with agency's policies and procedures. Assists with answering telephone lines promptly and efficiently. Special projects and other related duties as assigned by the Administrator. May participate in on-call scheduling if need arises. Handles all duties as they relate to scheduling. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description. Position Qualifications High school graduate or equivalent. Previous scheduling and computer experience desired. Previous experience in dealing with the public. Skills Required Computer skills. Excellent customer service. Able to multi-task. Ablility to follow up and complete tasks timely.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

Foster and maintain ongoing relationships with family members, service providers, hospitals, courts, education system providers, and other identified resources to facilitate and implement the Wraparound process. Position Description: Cultivate flexible, family-focused, community-based responsive services Develop and maintain the Wraparound Team, including coordinating and leading team meetings Coordinate and supervise implementation of the Plan of Care, including a Transition Plan and Crisis Plan, through service delivery with providers and community resources; update plan as necessary Ensure family support and stabilization during crises Provide and document the initial and ongoing Life Domain Assessment Maintain all service documentation requirements, evaluation outcome requirements and data as required Provide services in a timely manner and in accordance with Plan of Care and/or Crisis Plan Utilize and monitor Flexible Funding and service coordination Obtain weekly reports from subcontracted providers Participate in after hours on-call response Attend Program staff meetings, supervision and any other meetings as required Participate in the Agency and Program CQI Peer review process Perform duties to reflect Agency policies and procedures and comply with regulatory standards Meet Agency training requirements Report all MUIs to Site Manager and Supervisor immediately Other duties as assigned Required Knowledge, Skills and Abilities: Knowledge of community-area resources for youth and families Effective written and oral communication skills, including meeting facilitation Ability to manage time and multiple priorities effectively Demonstrated organizational abilities Ability to work effectively with individuals of a diverse background Job Requirements: Bachelors degree in related field and two years of direct experience or five years of related experience Must complete High Fidelity Wraparound model training within 12 months of employment. Essential Functions/Physical Demands: Positional: Driving in accordance with job duties assigned. Frequent walking and use of stairs. Frequent to constant sitting. Gross Mobility: Rare climbing, or crawling. Infrequent balancing, stooping, kneeling, or crouching. Occasional to frequent reaching, handling and fingering. Sensory: Rare feeling, tasting/smelling and use of color vision. Occasional use of midrange and far visual acuity, depth perception, and field of vision. Constant talking and hearing. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability.

At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care. CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission. Summary The Patient Care Coordinator provides new and existing patients with the best possible customer service in relation to their drug prescriptions, clinical services, billing inquiries, delivery scheduling, patients' suggestions, and complaints. Location: West Chester, OH Schedule: Monday - Friday; 8:30am - 5:00pm (100% On-Site) Pay Range: $21.00 - $26.50/hour (DOE) Essential Duties and Responsibilities include the following. Other duties may be assigned as necessary. Records and processes orders and/or inquiries received by fax, mail, telephone, and/or through patient direct contact. Provides timely response to patients' inquiries by telephone and/or email, consistent with service and quality standards. Receives inbound and outbound calls to patients or MD Offices regarding orders for medications, pharmacy services and all other inquiries. Coordinates patient care by scheduling orders, communicating information to the patient regarding shipments, assessing supply needs, verifying patient and payment information, notifying the pharmacist of issues or changes in the patient's condition. Provides correct information or directs the call to the appropriate team member or department while maintaining a high level of professionalism. Ensures that good patients' relations are maintained, and patients' claims, and complaints are resolved fairly and effectively. Contacts the pharmacists to alert them of any changes in patient's condition, compliance issues due to patient not taking medication or side effects, or to transfer a patient directly to pharmacist for counseling. Completes all additional special handling duties as assigned including but not limited to drug shipment notifications and Adverse Drug Event Reports. Completes other stages of the order process as assigned including but not limited to scanning prescriptions, Image Indexing, Pre-QA, Intake Prep, and work issues. Documents information received from calls and provides notification of any urge orders, shipping related issues and any errors, complaints or compliments to the appropriate party or system. Provides high quality services to the home-care patient and the home-care referral source. Consistently represents the company in a professional manner. Maintains effective working relationship and cooperate with all personnel in the Company. Adheres to the Company's compliance requirements as stated in the policy and procedure manual and all other related policies. Performs other duties and responsibilities as assigned. Competencies Analytical - Uses intuition and experience to complement data. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Technical Skills - Strives to continuously build knowledge and skills, Shares expertise with others. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions. Written Communication - Writes clearly and informatively; Able to read and interpret written information. Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit. Business Acumen - Conserves organizational resources. Diversity - Demonstrates knowledge of EEOC policy; Shows respect and sensitivity for cultural differences; Supports affirmative action and respects diversity. Ethics - Treats people with respect; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Supports affirmative action and respects diversity. Planning/Organizing - Uses time efficiently. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration, regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. Adaptability - Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time. Dependability - Follows instructions, responds to management direction. Initiative - Asks for and offers help when needed Education and/or Experience CPhT OR 2yrs of experience in similar role preferred. Minimum two years medical or pharmacy experience or equivalent experience. At least 1yr in a call center type environment or similar customer service role Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions. Comments This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time. NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. CSI Pharmacy is an Equal Opportunity Employer

Welcome! Are you ready to begin a NewPath? At NewPath, we do more to make a difference -more for each child, each client, and our community. Our dedicated team does what it takes, day and night, to get to the heart of every case and deliver the best care. Backed by a full breadth of services, we cater to each individual and answer to every need. We reach more ages with more experts for more results. Every program offers opportunity for change, every plan improves lives, and every person ignites hope, one success story at a time. Make an Impact as a Care Coordinator The NewPath Child & Family Solutions Care Coordinator is responsible for coordinating the implementation of the Plan of Care, including a Transition and Crisis Plan, through service delivery with providers and community resources. The Care Coordinator cultivates flexible, family-focused, community-based responsive services based on the High Fidelity Wrap Around model of care coordination. Location: This is is a full time position located at our NewPath Central Campus, 4721 Reading Rd. Cincinnati, OH 45237 Company Perks: Quick Reference Competitive Compensation Excellent Benefits Package Including Medical, Dental, Vision, and Life Insurance Career Growth in an Inclusive Company Culture 401(k) (4% automatic employer contribution - no required match) Paid Holidays, Vacation and Sick Days Employee Discounts & Partner Programs Tuition Reimbursement Employee Assistance Program Flex Spending Accounts Paid Family/Paternal Leave Legal Benefits Services Clinical Counseling/Therapy Licensure Supervision Hours (Cost Covered) Board Licensure Exam Cost Covered (Therapy, Counseling, and Nursing) What you need: Minimum qualifications include a High School Diploma; Bachelor's degree in relevant field preferred. Must have a minimum of three years' experience in children's behavioral health or relevant field. Must complete the high-fidelity wraparound training program provided by an independent validation entity recognized by ODM. Must successfully complete agency provided skill and competency-based training post hire. Experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development. Experience working with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child-serving systems (e.g., child welfare, juvenile justice, education). Must be a minimum of 21 years of age, have a valid driver's license and proof of current auto insurance with no more than 5 points on your MVR. Must be able to pass a criminal background check. NewPath Child & Family Solutions an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you are unable to apply online due to a disability, or have a special need that requires accommodation, please let us know by contacting Human Resources at *********************. ** A clean criminal background check is required.

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Beavercreek, OH Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Madison County OhioRISE Moderate Care Coordinator Compensation: $47,000 An OhioRise Moderate Care Coordinator is a professional working under Ohio Medicaid's OhioRise program serving children with complex needs across behavioral health, juvenile justice, child welfare, developmental disabilities, education and others. Moderate Care Coordinators work to deliver community based, wraparound care coordination. As a Care Coordinator, you'll guide children and families through the OhioRise program, helping them access the right services, build stronger support systems, and achieve better health outcomes. This role is all about collaboration, compassion, and advocacy as well as empowering families while working alongside providers and community partners to ensure care is coordinated and effective. Working at NYAP Generous Time off: 22 Days of Paid Time Off + 11 Paid Holidays, Summer hours during the summer! Professional Growth: CEU's, ongoing training/education, tuition reimbursement, and supervision hours Health and Wellness: Comprehensive healthcare packages for you and your family And So Much More: Retirement Matching (401K), flexible hours, mileage reimbursement, phone allowance, paid parental leave What is OhioRISE? The Ohio Department of Medicaid (ODM) is committed to improving the health of Ohioans and strengthening communities and families through quality care. In 2020, ODM introduced a new vision for Ohio's Medicaid program - one that strengthens Ohio's future and ensures everyone has the chance to live life to its full potential. OhioRISE, or Resilience through Integrated Systems and Excellence, is Ohio's first highly integrated care program for youth with complex behavioral health and multi-system needs. National Youth Advocate Program is proud to announce that we were selected as the Care Management Entity (CME) in Catchment Area C, made up of 11 Ohio counties: Allen, Auglaize, Champaign, Clark, Darke, Hardin, Greene, Logan, Madison, Miami, and Shelby. The CME is responsible for delivering wraparound care coordination for children and youth enrolled in OhioRISE who have moderate behavioral health needs, and for helping to grow the system of care in the communities served to ensure the behavioral health needs of children and their families are met. As a result, NYAP is seeking a fulltime CME Moderate Care Coordinator which will cultivate flexible, family-focused, community-based responsive services based on the High-Fidelity Wrap Around model of care coordination covering all of Madison County and overlap into Clark County as needed. Under direct supervision of the Care Coordination Supervisor, this employee will aim to achieve the ultimate goal to keep youth in their homes, communities, and schools by assessing and delivering the appropriate services needed and reducing unnecessary out-of-home placement and potential custody relinquishment. Responsibilities: Cultivate flexible, family-focused, community-based responsive services based on the High Fidelity Wrap Around model of care coordination Develop and maintain the Wraparound Team, including coordinating and leading team meetings Coordinate and supervise implementation of the Plan of Care, including a Transition Plan and Crisis Plan with providers and community resources; update plan as necessary Ensure family support and stabilization during crises Provide and document the initial and ongoing Life Domain Assessment Maintain all service documentation requirements, evaluation outcome requirements and data as required Provide services in a timely manner and in accordance with Plan of Care and/or Crisis Plan Utilize and monitor Flexible Funding and service coordination Obtain weekly reports from subcontracted providers Participate in after hours on-call response Attend Program staff meetings, supervision and any other meetings as required Participate in the Agency and Program CQI Peer review process Perform duties to reflect Agency policies and procedures and comply with regulatory standards Meet Agency training requirements Report all MUl's to Site Manager and Supervisor immediately Other duties as assigned Qualifications An MCC Care Coordinator will be a licensed or an unlicensed practitioner in accordance with rule 5160-27-01 of the Administrative Code MCC care coordinators will complete the high-fidelity wraparound training program provided by an independent validation entity recognized by ODM MCC Care Coordinators will successfully complete skill and competency-based training to provide MCC MCC Care Coordinators will have experience providing community-based services to children and youth and their families or caregivers in areas of children's behavioral health, child welfare, intellectual and developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field for: (i) three years with a high school diploma or equivalent; or (ii) two years with an associate's degree or bachelor's degree; or (iii) one year with a Master's degree or higher CME Moderate Care Coordinators will: Have a background and experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development Be culturally competent or responsive with training and experience necessary to manage complex cases Have the qualifications and experience needed to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child- serving systems (e.g., child welfare, juvenile justice, education) Live in one of the counties included in Catchment Area C Driving and Vehicle Requirements Valid driver's license Reliable personal transportation Good driving record Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability Apply today! www.nyap.org/employment Benefits listed are for eligible employees as outlined by our benefit policy. Qualifications An Equal Opportunity Employer, including disability/veterans.

Be part of a family-owned, rapidly growing private practice that prides itself in using state-of-the-art technology, has a team-oriented work environment and gives you the opportunity to work alongside caring and kind doctors, office professionals and dental assistants. We VALUE work/life balance and have no weekends or late nights. Description: Pure Smiles-Tipp City is offering an exciting career opportunity as a Patient Care Coordinator. In this role, you will: be an integral part of our dynamic team of dental health care professionals represent the Pure Smiles brand by being warm, friendly and helpful as well as a team player and comfortable with change greet and check in patients promptly and courteously, and provide them clear, accurate information about their scheduled appointment/treatment communicate with the clinical staff during the patient's appointment to keep everyone on schedule and informed about patient's needs respond to incoming text messages, emails, appointment requests, and voicemail (multi-tasking skills are critical!) coordinate with the practitioner, the patient, and their insurance provider to determine estimated treatment costs based upon the proposed treatment plans, applicable lab fees, and benefits coverage increase new patient growth by supporting marketing and promotional programs, including recall, continuing care calls, and working with referrals Office Hours: Monday-Thursday: 7:30a-5:00p & Fridays 7:30a-2:00p We Provide: Full-time position Paid time off, paid sick days, 7 paid holidays, opportunity for quarterly office bonuses, health, dental and vision insurance, 401(k) and 401(k) matching, uniform/clothing allowance, new Teammate dental exam and cleaning, continuing education and much more! We are Looking for Candidates Who: have dental practice experience and know dentistry terms want to make a positive difference in the lives of our patients through high quality dentistry are passionate, pursue continuous growth, possess gratitude, and have an abundance mindset approach each day with motivation, determination and confidence possess excellent communication, teamwork, multi-tasking and customer service skills are reliable and able to build trust with patients thrive in a culture of empowerment, advanced technology and education enjoy working on a team and having fun! If this is you, Pure Smiles-Tipp City is your match! We look forward to meeting you! Apply today to speak with a recruiter and learn more! Pure Smiles is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Pure Smiles prohibits discrimination and harassment and affords equal employment opportunities to teammates and applicants without regard to any characteristic (or classification) protected by applicable law

This long-standing private hearing healthcare organization with nearly four decades of success is seeking a Patient Care Coordinator for its Troy, OH location. This organization operates multiple offices across Ohio and is known for its retail-focused, patient-centered approach to hearing care. Position Overview The Patient Care Coordinator will play a key role in the daily operations of the practice. This position requires a friendly, organized, and dependable professional who can create a welcoming experience for patients while maintaining smooth front-office workflow. We are seeking a candidate who can step in confidently and provide consistent, high-quality support. Key Responsibilities Greet and check in patients with professionalism and warmth Answer and make incoming/outgoing phone calls Schedule and confirm appointments Handle patient invoicing and payment collection Provide general office and administrative support Perform insurance verification if needed Maintain accurate patient records and assist with office workflow Qualifications Prior experience in a patient-facing, administrative, or healthcare setting preferred Strong customer service and communication skills Ability to multitask and maintain attention to detail Professional, dependable, and team-oriented demeanor Comfortable working in a retail-influenced healthcare environment Compensation & Benefits Hourly Rate: $16-$18 (potentially higher depending on experience) Vision, Dental, and 401(k) benefits PTO, vacation time, and a paid mental health day Access to Dave Ramsey's SmartDollar financial wellness program Monday-Friday schedule with holidays and weekends off If you think this role could be a good fit, we'd love to chat! Apply today! HHR will disclose details in further conversation. Contact us today! Our service comes to you at no charge and your confidentiality is 100% protected. Hearing Healthcare Recruiters is a professional job placement and recruiting firm that focuses exclusively on the hearing industry. We work with Academia, Audiologists, ENTs, Hearing Industry Manufacturers, Hearing Instrument Specialists, Hospitals, Manufacturer Representatives, Private Practices, and Retail Dispensaries. Let's start a conversation - Hearing Healthcare Recruiters: ************ (Pacific Time Zone) HearingHealthcareRecruiters.com

We are seeking a Care Coordinator! Highland County, OH This role is eligible for a $3,000 hiring bonus! Join our team! Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to their needed resources. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services working with local partners to promote healthy people and strong communities. Our services are intended to be collaborative and personalized for the individual. The Care Coordinator's job responsibilities involve service linkage and care coordination, engaging and working with children, youth, and families with significant behavioral health needs. Care Coordination team members should have a thorough understanding of local communities, be skilled at developing working relationships with community agencies, and identify potential community supports for development to assist families/caregivers working collaboratively with Child and Family Teams. Care Coordination staff ensure children, youth, and families have a voice and choice in all coordinated care and services provided. The pay range for this position is $20.19 - $25.03 per hour based on experience, education, and/or licensure. Essential Functions: Joins with family to identify care coordination needs/services in line with service delivery standards and program outcomes to ensure the best outcomes for children, youth, and families. Works with families to define cultural factors that influence strengths, functioning, and family interaction styles to ensure ongoing engagement and success in care planning. Identifies strengths of children, youth, and families for utilization in care coordination engagement and supporting healthy outcomes. Coordinates family-based services for children, youth, and families in their home, school, and community. Ensures with family that services identified on care plans are the most appropriate, least restrictive, and meet the safety and treatment needs of the child, youth, and family. Engages and builds positive relationships with children, youth, and families in coordination with child and family teams to support the successful integration of team members and care plans. Develop collaborative and creative partnerships with community resources to meet the diverse needs of youth and families. Maintains necessary documentation, participates in program evaluation, attends team and program planning meetings, cross-systems training, and acquires knowledge of community resources. Remains current with all training requirements, including but not limited to High Fidelity Wraparound, MI, Cultural Humility, etc. All other duties as assigned. Minimum Requirements: Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field: three years with a high school diploma or equivalent; or two years with an associate degree or bachelor's degree; or one year with a master's degree or higher Knowledge and experience in Hi-Fidelity Wraparound preferred (Certification provided at time of employment). Two years of experience in a coordinated supportive services or care coordination role preferred. Experience working with people with autism spectrum disorders and developmental disabilities preferred. Experience in one or more of the following areas: family systems community systems and resources case management child and family counseling or therapy child protection child development Be culturally humble or responsive with training and experience to manage complex cases Have the qualifications and experience needed to work with children and families who are experiencing serious emotional disturbance (SED), trauma, co-occurring behavioral health disorders, and who are engaged with one or more child-serving systems (e.g., child welfare, intellectual and developmental disabilities, juvenile justice, education) Excellent organizational skills with the ability to stay focused and prioritize multiple tasks Demonstrates a high degree of cultural awareness. Experience with multi-need individuals and families. Broad knowledge of community service systems. Willing to participate in and lead cross-systems care coordination. Able to effectively communicate through verbal/written expression. Must be able to operate in an Internet-based, automated office environment. Valid Driver's License required Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package! Benefits include: Medical Dental Vision Short-term Disability Long-term Disability 401K w/ Employer Match Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues. To learn more about our organization: ***************** OUR MISSION Delivering exceptional care through connection OUR VALUES Dignity - We meet people where they are on their journey with respect and hope Collaboration - We listen to understand and ask how we can best support the people and communities we serve Wellbeing - We celebrate one another's strengths, and we support one another in being well Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible We re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description Provide individualized, strength-based support to youth and young adults (YYAs) experiencing homelessness. Support YYAs in quickly securing safe and stable housing while connecting them to resources that promote long-term stability and overall well-being. Work closely with clients to create individualized plans that emphasize self-sufficiency, community integration, and holistic care, tailored to each client's unique needs and strengths. This role requires active collaboration and teamwork to meet client needs, achieve program goals, and ensure consistent adherence to policies and procedures. NOTE: This is a title change from Housing Case Manager to Care Coordinator. All duties, responsibilities, and requirements are the same. Responsibilities: Case Management and Client Support Provide Individualized Housing-Focused Case Management services, life skills education, and linkage to educational, employment, financial, housing, medical, and other social resources tailored to the client's treatment plan goals. Foster life skill development, daily functioning restoration, social skills enhancement, and housing stability through personalized support, meeting clients where they are, to empower them to overcome challenges and achieve their goals. Develop and oversee implementation of Individualized Treatment Plans with clients and service teams, identifying strategies or treatment options to provide adequate services and life skills-building activities to ensure progress toward client goals. Engage, mentor, and meet with clients daily or weekly (as per program standards), promoting trusting relationships while delivering case management services that align with Housing First for Youth principles, including client choice and trauma-informed approaches. Assist clients in developing schedules to track activities and appointments, ensuring consistency and follow-through. Accompany YYAs to court dates, SSI hearings, and other appointments, advocating for their needs when appropriate. Assist YYAs in developing an exit plan and provide aftercare services based on client agreement to ensure long-term housing stability. Collaboration and Coordination Act as a central point of communication among team members to promote a collaborative and effective approach to providing individualized, youth-centered support. Regularly evaluate progress to ensure client goals are achieved and adjust strategies as needed. Collaborate with and maintain communication with Daybreak providers as well as external community providers to ensure clients advance toward their Individualized Treatment Plan goals Coordinate and delegate client activities to the service team, ensuring the needs of YYAs are met and barriers to their success are identified and addressed. Actively follow through on delegated responsibilities, providing support and guidance as needed to ensure barriers to success are identified, addressed, and resolved in a timely manner. Education & Experience Bachelor's degree in Social Work or a related field from an accredited four-year college or university is required. LSW/LPC licensure is preferred. At least two (2) years of experience in program development and/or case management is required At least two (2) years of experience working directly with youth and young adults required; those experiencing homelessness or housing instability preferred It is the policy of Daybreak to ensure that the facility is in compliance with all license requirements and that all employees are fit for duty. Once a conditional offer of employment has been given, Daybreak requires that all prospective employees sign a background check release form and pass pre-employment testing before a start date may be given. Background Check Daybreak is required by State of Ohio law to perform a criminal background check, which includes fingerprinting, of eligible applicants. In addition to the fingerprints, Daybreak requires the following additional background checks. Federal Exclusion databases including: National Sex Offender Registry Office Inspector General (OIG) Nurse Aide Registry SAM of Developmental Disabilities (DODD) Motor Vehicle Report Pre-employment Testing The following pre-employment tests will be conducted at Daybreak's expense. Tests include: A tuberculin skin test or chest x-ray (by a physician of Daybreak's choosing) A urine drug screening (by a testing facility of Daybreak's choosing) Should the pre-employment reviews indicate that the prospective employee does not meet the employment requirements, Daybreak has the option of either not hiring the person or postponing employment until the condition prohibiting employment has been removed. If the background or pre-employment checks contain information that the applicant has committed, been convicted of, or pleaded guilty to any criminal offense, unless the charge was a minor misdemeanor not involving violence or a sexual offense at least 5 years old, or if the applicant refuses to submit fingerprints for a criminal background check, the conditional offer of employment will be withdrawn immediately. Pursuant to SB 38 (child-serving agency), if it is determined that the applicant has committed one of the disqualifying events listed on the attached Ohio Revised Code Disqualifier sheet may prevent employment at Daybreak. Job Posted by ApplicantPro

Company: Cincinnati Eye Institue Job Title: Patient Coordinator Hours: Full Time Our clinic is open Monday-Friday 8:00am-5:00pm Your shift will fall within these hours You may need to work a little earlier and/or later as needed Perks: Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off (PTO) and Paid Holidays Paid Maternity Leave Competitive Base Pay Employee Discounts SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice urgency at all times with patients' time, as well as Doctor's time and schedule Manage patient flow in the office Knowledge of common fees charged for common visits and collect correct payments Complete daily reconciliations / close day / countdown cash drawer General office duties and cleaning to be assigned by manager QUALIFICATIONS Ability to interact with all levels of employees in a courteous, professional manner at all times Desire to gain industry knowledge and training Demonstrates initiative in accomplishing practice goals Ability to grow, adapt, and accept change Consistently creating a positive work environment by being team-oriented and patient-focused Commitment to work over 40 hours to meet the needs of the business Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE Minimum Required: High school diploma or general education degree (GED) Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS Minimum Required: None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Ohio Hearing & Audiology, part of AudioNova 3302 Westbourne Dr. Cincinnati, OH 45248 Current pay: $16.00-18.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: Medical, Dental, Vision Coverage 401K with a Company Match FREE hearing aids to all employees and discounts for qualified family members PTO and Holiday Time No Nights or Weekends! Legal Shield and Identity Theft Protection 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: Greet patients with a positive and professional attitude Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic Collect patient intake forms and maintain patient files/notes Schedule/Confirm patient appointments Complete benefit checks and authorization for each patients' insurance Provide first level support to patients, answer questions, check patients in/out, and collect and process payments Process repairs under the direct supervision of a licensed Hearing Care Professional Prepare bank deposits and submit daily reports to finance General sales knowledge for accessories and any patient support Process patient orders, receive all orders and verify pick up, input information into system Clean and maintain equipment and instruments Submit equipment and facility requests General office duties, including cleaning Manage inventory, order/monitor stock, and submit supply orders as needed Assist with event planning and logistics for at least 1 community outreach event per month Education: High School Diploma or equivalent Associates degree, preferred Industry/Product Knowledge Required: Prior experience/knowledge with hearing aids is a plus Skills/Abilities: Professional verbal and written communication Strong relationship building skills with patients, physicians, clinical staff Experience with Microsoft Office and Outlook Knowledge of HIPAA regulations EMR/EHR experience a plus Work Experience: 2+ years in a health care environment is preferred Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC

Ohio Hearing & Audiology, part of AudioNova 3302 Westbourne Dr. Cincinnati, OH 45248 Current pay: $16.00-18.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage * 401K with a Company Match * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Job Type: Full-Time, Hybrid Schedule, Monday - Friday Requirements: This position requires a Bachelor's degree in Social Work, Counseling or related field from an accredited college or university Minimum of three years of experience in working with children and families. Have a background in family systems, community systems, case management, child and family counseling, child protection, or child development. Have qualifications and experience to work with children and families who are experiencing serious emotional disturbance, trauma history, co-occurring mental health and substance use disorders and/or those involved with multiple systems of care. Must be culturally responsive with training and experience to manage complex cases. Must possess minimum technical skills including familiarity with Microsoft Windows and ability to use standard Microsoft Office applications. Job Summary: Ohio RISE Care Coordinator provides family-centered and community-based wraparound services. Ohio RISE Care coordinators work with each family to develop a care plan, including transition plan and crisis plan. Develops and coordinates the wraparound team for each child served based on individual needs and strengths. Participates in after hours, on call response. Conducts regular assessment using the Child and Adolescent Needs and Strengths (CANS). Care coordinators demonstrate commitment to working with diverse populations. Key Responsibilities: Deliver structured service planning and care coordination using high-fidelity wraparound models Manage caseloads (ICC up to 10; MCC up to 25) and conduct initial face-to-face visits within required timeframes Complete comprehensive assessments (CANS), develop crisis safety plans, and create/update family-centered care plans Facilitate child and family team meetings, ensure services align with care plans, and assist with transitions across systems of care Connect families to community resources and natural supports while maintaining knowledge of local systems (health, mental health, education, juvenile justice) Prepare agendas, take meeting notes, and maintain accurate documentation in compliance with agency and regulatory standards Participate in training, maintain CANS certification, and engage in quality improvement processes Ensure timely delivery of services, meet caseload requirements, and uphold fiscal and administrative responsibilities Other duties as assigned Full benefits package includes: Health, dental, and vision insurance Retirement plan Tuition assistance Public Loan Forgiveness eligibility Paid time off and holidays Company-issued iPhone and laptop Mileage reimbursement Work Environment: Exposed to office, school, neighborhood, and home environments. Exposed to children with behavior problems. May be exposed to shouting and clients who may be verbally and physically aggressive. May be exposed to unclean environments and unfamiliar areas of town. Physical Demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: Regularly required to sit, stand, walk, bend, and lift up to 50 pounds. Ability to operate a motor vehicle safely in changing weather conditions required. Our Culture: Best Point is Greater Cincinnati's most prolific non-profit specializing in education, behavioral and therapeutic health services and autism services for vulnerable, at-risk youth, their families, and caregivers. Best Point is proud to embrace our ideals of an equal opportunity workplace by actions well as our words. We lead our community with respect and tolerance, internally and externally, and we expect our employees to embrace this ideal and express it in their day-to-day interactions. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against, based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category.

Patient Connection Specialist (Bilingual- Spanish, English) Reports to: Program Director (Faith Community Health Network) Classification: Full-time, Location: Newport, Kentucky Position Summary The Patient Connection Specialist will serve as the welcoming face and voice of the Faith Community Health Network, ensuring that all patientsespecially those whose primary language is Spanishreceive compassionate, accessible care. This role combines patient intake, scheduling, translation, and community outreach to ensure that language and cultural barriers never stand in the way of dignity in healthcare. Qualifications Required: Fluent in Spanish and English Strong cultural competence and commitment to equitable, compassionate care Excellent communication and organizational skills Strong computer skills Preferred: Experience in healthcare, community outreach, social services or customer service Proficiency in EMR systems and general office technology Experience/training in medical translation Core Competencies Collaborative, supportive approach Organized and adaptable in a dynamic clinical environment Mission-driven and service-oriented Strong problem-solving skills Key Responsibilities Greet and register patients, assist with forms, and verify eligibility. Provide Spanish-English translation for clinical visits, administrative tasks, and pharmacy communication. Maintain accurate and confidential patient records in the EMR system. Schedule patient appointments, send reminders, and manage follow-up communication. Conduct outreach to Spanish-speaking patients for missed appointments, labs, and medication follow-up. Conduct social determinant of health screenings with patients and direct to appropriate resources. Assist with community events and health outreach initiatives. Support volunteer coordination and provide cultural insights to enhance patient care. Physical and Work Requirements Ability to stand, walk, and assist patients for extended periods. Must maintain confidentiality and uphold ethical and professional standards. Schedule & Compensation Overview Schedule: Full-time, MondayThursday, 9:00 AM4:30 PM (with possible Friday expansion) Salary Range: $40,000 to $55,000 annually (based on experience) Benefits: Health, Life, Disability, Retirement, and PTO (3 weeks in Year 1, increasing with tenure) Projected Hire Date: EarlyMid February 2026 Clinic Opening: Late March 2026 (Newport Free Clinic) Faith Statement Faith Community Health Clinic seeks to reflect Christs compassion through healthcare that honors the dignity and worth of every individual. While no specific faith affiliation is required, the Clinical Nurse Manager should be comfortable working in an environment that integrates faith-based values into healthcare delivery.

ORGANIZATION INFORMATION: Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation's largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) healthcare organizations. With 17 offices in 11 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives. POSITION SUMMARY: Working under the supervision of the Clinic Manager, the Patient Access Representative will work closely with the medical, mental health and recovery, and other staff to ensure a smooth and efficient operation of reception, data collection, answering phones, scheduling appointments, and overall administrative support to health services. This position demonstrates excellent customer for patients and guests when they arrive at the health center. The PRN Patient Access Representative is an on-call or as needed position to provide coverage when there are short or long-term absences. HOURLY RATE: $18.13-$21.78 BENEFITS: * PTO * Vision * Dental * Health * 401k * Sick time ESSENTIAL JOB FUNCTIONS: Essential functions of the job include, but are not limited to, scheduling, utilizing a computer for data entry and reporting, operating office equipment, sorting, conducting research, attending meetings, interacting with others and managing multiple schedules. MAJOR AREAS OF RESPONSIBILITIES: * Communicate clearly and effectively with those served by the organization, including employees, patients, clients, volunteers, visitors and vendors. * Schedule patient appointments for all health center services. * Collect information from the patient when they arrive, this includes, demographics, insurance, sliding fee and any copays due. * Update and verify patient information. * Responsible for daily data entry, charge entry, and payment posting. * Verify patient appointments via phone two days before the appointment, and updating the patients' record on the status of the phone call. * Scan all patient paperwork and outside documents into the Electronic Health Record (EHR) to ensure that it is organized and easily accessible. * Manage tasks assigned by other members of the Medical team that may include, making referrals, scheduling Specialist appointments, and coordinating with Case Management staff concerning appointments for their clients. * Manage any Medical records that come in via fax or mail, by organizing and distributing to a member of the Medical team. * Coordinate with the RN/LPN daily to schedule vaccinations and Lab visits. * Assist in planning, managing and coordinating patient flow in clinic areas, and day-to-day operations of the clinic to ensure high quality service provision. * Maintain a clean, orderly and professional waiting room, reception area, and other health services areas. * Prepare and maintain health services patient/client records in compliance with HIPAA government regulations and in accordance with Equitas Health provider standards to ensure efficient services. * Comply with the Equitas Health Healthcare Corporate Compliance Standards of Conduct and related policies and procedures. * Contribute to a positive work environment by demonstrating unconditional positive regard to all Equitas Health employees, interns, etc. with an understanding, awareness, and respect for diversity. * Demonstrate unconditional positive regard to clients and conduct all aspects of job responsibilities with a focus on exceptional customer service. * Perform other duties as assigned. EDUCATION/LICENSURE: * High school diploma or equivalent is required. Knowledge, Skills, Abilities and other Qualifications: * Two or more years of medical reception experience in a physician's office or equivalent combination of training and experience. * Demonstrated exemplary customer service skills. * Working knowledge of administrative procedures and organizational policies and procedures. * Experience with EMR (Electronic Medical Record) and medical billing software preferred. * Proficiency with Microsoft Office (Access, Excel, Word and Outlook). * Effective communication skills. * Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public. * Excellent organizational skills with an ability to prioritize and manage multiple tasks. * Ability to work efficiently without constant supervision and exercise a degree of initiative and judgment. * Work well under pressure and possess the ability to be flexible. * Team player with strong communication and interpersonal skills. * Ability to maintain confidentiality. * Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, Gender Affirming Care, sexual practices, chemical dependency and a demonstrated competence in working with persons of color, and gay/lesbian/bisexual/transgender community. * Ability to maintain confidentiality. OTHER INFORMATION: Background and reference checks will be conducted. In accordance with Equitas Health's Drug-Free Workplace Policy, pre-employment drug testing will be administered. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. EOE/AA

This full time position will be for day shift working in Central Scheduling 40 hours weekly with no weekend requirements. This position is responsible for schedule of all inpatient and outpatient-scheduled assigned appointments. The individual will be cross-trained to multiple areas. This position reports to the Director of Central Scheduling. Qualifications: Prior experience with Medicare, Medicaid, and other insurance plans related to medical coverage offered by these plans and understanding of pre-certification, pre-determination, and medical necessity of these plans preferred. Knowledge of medical terminology required Minimum of three years' experience in health care field preferred Associates degree in Medical Office Administration or related field preferred Responsibilities/Skills: Responsible for scheduling of all inpatient and outpatient-scheduled assigned appointments for laboratory, cardiopulmonary and radiology departments from physicians, physician offices, patients and hospital staff Responsible for contacting insurance companies for verification of benefits, pre-authorization, and follow up on pre-certification. CPT coding and patient needs related to their diagnosis for appropriate scheduling and insurance reimbursement Analyzes patient's financial responsibilities and attempts to collect payment at time of scheduling/precertification. Offers financial counseling to patient if deems necessary. Provides special instructions for procedures and directions to facilities and departments. Performs report reconciliation and charge verification card in pulmonary and radiology departments from physicians, physician offices, patients and hospital Contacts physician offices for patient information, op orders, medical necessity and prior-authorization requirements when needed Coordinates information with Case Management regarding pre-certification requirements (for inpatient and outpatient surgeries)

Orthopedic Associates (OA) is seeking eager and compassionate Front Office team member to join our growing team, at our Centerville office. At OA, we do more than deliver expert orthopedic care-we take pride in building a workplace culture rooted in professionalism, positivity, and respect. Since 1985, our patients have trusted us with their care, and we believe that every team member plays a vital role in that experience. We are looking for individuals who are: * Committed to excellence in patient care * Kind and respectful in every interaction-with patients, families, and colleagues * Professional and dependable, showing pride in their work and supporting a collaborative, uplifting environment * Positive and adaptable, contributing to a workplace where people enjoy coming to work each day What You'll Do: * Providing excellent customer service to patients, families and staff by greeting, answering questions etc. * Scheduling appointments and collecting paperwork and/or payments * Answering phone calls * Serve as a trusted resource to patients, providing reassurance and clear communication * Occasional travel to other OA offices to provide support What We Offer: * A supportive, team-oriented culture where your contributions are valued * Opportunities to grow your skills and advance your career * Competitive compensation * A workplace that celebrates mutual respect, compassion, and integrity Preferred Experience: * Health care industry experience Work Authorization Must be able to provide required documentation stating that the employee is legal to work in the United States. EEO Orthopedic Associates of SW Ohio, Inc. is an equal opportunity employer and does not discriminate against applicants or employees on the basis of sex, race, color, religion, national origin, ancestry or age (40 years of age and over), qualified individuals with disabilities, or any other factors protected by federal, state or local law. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.