Patient Service Representative
Patient care coordinator job in Temple, TX
Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution.
Identifies and resolves discrepancies or missing information and accurately enters data into the electronic medical record system.
Verifies insurance coverage or determines patient self-pay responsibility and provides cost information.
Schedules healthcare appointments based on need, patient request and in accordance with system and clinic guidelines. Interprets physician orders to schedule appointments and ancillary tests.
MINIMUM REQUIREMENTS ADDENDUM
Must pass PSS or CCS training program and successfully complete competency exam to maintain position.
Experience Preference: Prior customer service experience is strongly preferred
Care Coordinator- Killeen, TX
Patient care coordinator job in Killeen, TX
Job DescriptionSalary:
Segue Health, a faith based medical practice, is looking for a Care Coordinator to work in the Killeen, TX area coordinating post discharge transitional care management. This position requires a mix of clinical knowledge, excellent organizational skills, and excellent communication skills.
Must have experience in the medical field
Must have a knowledge of Microsoft Excel and the ability to learn EMR/EHR software
Should have transportation to and from local hospitals AND the ability to work remotely when needed
Must have a heart to serve others
Daily tasks include: Working with referring facility to generate list of patients eligible for TCM services; Visiting referrals while in the facility to explain the TCM program and determine if there are any anticipated needs post discharge; Daily logging of referrals and discharges; Creating charts in EMR and uploading face sheet, H&P, and DC Summary; Post discharge calls to patients within 24 hours; Scheduling of patients for in home visits.
Our most successful candidates have experience in social work, nursing, and/or home health. Attention to detail and organizational skills are MOST important.
Job Type: Full-time
Salary: $45,000.00 - $55,000.00 per year
Competitive Benefits Provided
Schedule:
8 hour shift
Monday to Friday
About Segue Health
Segue Health is a mission-focused organization dedicated to delivering exceptional, Christ-centered care to patients in their homes and communities. Our goal is to bridge the transition from hospital to home with excellence, empathy, and continuity of care.
Engager/Patient Care Coordinator
Patient care coordinator job in Waco, TX
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Salisbury, MD
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18-$19/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
© 2024 Lucid Hearing Holding Company, LLC • All Rights Reserved
Renal Care Coordinator
Patient care coordinator job in Waco, TX
Interwell Health is a kidney care management company that partners with physicians on its mission to reimagine healthcare-with the expertise, scale, compassion, and vision to set the standard for the industry and help patients live their best lives. We are on a mission to help people and we know the work we do changes their lives. If there is a better way, we will create it. So, if our mission speaks to you, join us!
Renal Care Coordinators (RCCs) are clinical professionals embedded within a local nephrology practice. The RCCs work to organize the care of late-stage chronic kidney disease patients by providing support, education, and care coordination services with the goal of those patients having an optimal start to dialysis.
Note: This is a full-time, onsite position based in Waco, TX.
The work you will do:
Assesses patient knowledge of late-stage CKD and treatments, educating and informing patients to enable them to make informed decisions regarding the steps to manage health issues during the transition to RRT. Provides support, guidance, and coordination of care for patients seeking conservative care or palliative care.
Acts as a liaison with appropriate staff to ensure every patient and family member (if applicable) receives comprehensive information on specific modality advantages and disadvantages, hemodialysis treatments both at home and in-center, peritoneal dialysis, kidney transplantation, and conservative care, as well as education on hemodialysis access types with a focus on the health and safety benefits of AV Fistula or AV-Graft compared to central venous catheters.
Organizes the Nephrology Practice late-stage CKD patient population regarding CKD education, including modality selection, permanent access placement and maintenance, and a stable transition to RRT.
Participates in the interpretation of summary clinical data and its use in improving late-stage CKD care processes.
The skills and qualifications you need:
Minimum of 2 years previous experience in clinical renal patient care.
A combination of renal transplant, dialysis, or CKD patient care required.
Understanding of diabetes and cardiovascular disease processes preferred.
Strong organizational and communication skills.
Our mission is to reinvent healthcare to help patients live their best lives, and we proudly live our mission-driven values:
- We care deeply about the people we serve.
- We are better when we work together.
- Humility is a source of our strength.
- We bring joy to our work.
- We deliver on our promises.
We are committed to diversity, equity, and inclusion throughout our recruiting practices. Everyone is welcome and included. We value our differences and learn from each other. Our team members come in all shapes, colors, and sizes. No matter how you identify your lifestyle, creed, or fandom, we value everyone's unique journey.
Oh, and one more thing … a recent study shows that men apply for a job or promotion when they meet only 60% of the qualifications, but women and other marginalized groups apply only if they meet 100% of them. So, if you think you'd be a great fit, but don't necessarily meet every single requirement on one of our job openings, please still apply. We'd love to consider your application!
Come join us and help our patients live their best lives. Learn more at ************************
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Auto-ApplyCustomer Experience Coordinator
Patient care coordinator job in Georgetown, TX
Job DescriptionDescription:(Full-Time | Temp-to-Possible Hire)
Georgetown, TX (On-site)
Department: Operations | Reports to: Manager of Customer Experience
Status: Full-Time | Temporary-to-Hire | Non-Exempt/Hourly
Headquartered in Georgetown, Texas, Everware International leads a family of innovative companies dedicated to revolutionizing the culinary and foodservice industries. Our flagship brand, Cangshan, epitomizes our commitment to crafting exquisite kitchen knives using premium materials and expert craftsmanship. Alongside Cangshan, our family includes respected entities like New Star Foodservice, Henry Foodservice Products, and our US manufacturing team at Austin Cutlery & Tool. Each of these contributing to our mission by crafting quality products and delivering an exceptional experience. We're an organization that values teamwork, excellence, and a growth mindset. We're looking for ‘A-players' to join our team. Interested candidates, please send resumes to ***********************.
Position Summary
We are seeking a detail-oriented and customer-focused Customer Experience Coordinator to join our Operations team. This role plays a key part in supporting customer satisfaction through accurate order processing, clear communication, and proactive problem-solving.
As a Temp-to-Possible Hire opportunity, this position offers a chance to prove your skills and potentially transition into a permanent role with a growing and dynamic company.
Key Responsibilities
Order Processing & Support
Enter, review, and process customer orders with accuracy and attention to detail.
Coordinate with shipping, warehouse, and accounting teams to ensure timely and seamless order fulfillment.
Communicate updates, changes, or delays to customers and internal stakeholders.
Account Maintenance & Setup
Support the setup and maintenance of customer accounts, ensuring all information is accurate and current.
Serve as a liaison between internal teams and external partners to resolve inquiries efficiently.
Track and document all customer interactions within company systems (ERP, CRM).
Customer & Sales Support
Respond to customer and sales inquiries related to orders, shipments, and product availability.
Monitor open orders, discrepancies, and delivery status while maintaining exceptional service levels.
Prepare and update internal reports, sales activity summaries, and fulfillment dashboards.
Returns, Credits & Documentation
Process return authorizations (RMAs) and adjustments.
Prepare credit memos and maintain accurate return documentation.
Ensure proper follow-up and resolution on all customer-facing transactions.
Qualifications
Education & Experience
High school diploma or GED required; associate or bachelor's degree in business or related field preferred.
2+ years of experience in customer service, order coordination, or operations support.
Experience with ERP and CRM systems required (SAP/S4 HANA preferred).
Familiarity with EDI (Electronic Data Interchange) and API processes is a plus.
Skills & Competencies
Strong written and verbal communication skills with a customer-first mindset.
Excellent attention to detail and ability to manage multiple priorities.
Demonstrated problem-solving and decision-making ability.
Proficiency with Microsoft Office Suite (Excel, Outlook, Word).
Team-oriented and adaptable in a fast-paced environment.
Physical Requirements
Ability to sit or stand for extended periods (up to 8 hours).
Occasionally lift or move up to 20 pounds.
Work Environment
Professional office setting with standard lighting and moderate noise levels.
Schedule
Monday - Friday | 8:00 AM - 5:00 PM
(Some overtime or schedule adjustments may occur based on business needs.)
Why Join Everware International?
? Collaborative and inclusive culture.
? Opportunity to transition into a permanent role.
? Hands-on experience in a growing, innovation-driven organization.
? Competitive hourly rate and potential for career growth.
Ready to grow your career in customer experience?
Apply today and become part of a team that values service, innovation, and excellence in every customer interaction.
Requirements:
Easy ApplyPatient Care Coordinator
Patient care coordinator job in Taylor, TX
Job Description
Job Title: Patient Care Coordinator Pay Rate: $19/hour - Weekly Pay Schedule: Monday-Friday, 8:00 AM-5:00 PM Dress Code: Solid Scrubs
Position Overview
The Patient Care Coordinator serves as the first point of contact for patients and visitors, delivering exceptional customer service and managing all front-office operations within the clinic. This role is key to ensuring a smooth and positive patient experience.
Team Environment
The coordinator will work closely with a small, collaborative clinical team consisting of:
1 Provider
1-2 Medical Assistants
1 Nurse
1 Clinical Administrator
Key Responsibilities
The ideal candidate will be responsible for:
Answering and directing incoming calls
Making outbound calls as needed
Scheduling patient appointments
Checking patients in and out
Verifying insurance coverage
Collecting and updating demographic information
Managing annual patient paperwork and documentation
Providing excellent customer service to patients and visitors
Required Skills & Qualifications
Strong customer service experience (previous healthcare or front-desk experience preferred)
Proficiency with scheduling, phones, and basic administrative tasks
Ability to multitask in a fast-paced environment
Strong communication and interpersonal skills
Detail-oriented with reliable follow-through
Preferred Qualifications
Experience in a medical office setting
Familiarity with insurance verification and patient scheduling systems
Bilingual skills (English/Spanish) a plus
Licenses/Certifications
No professional license or certification required
Front Desk Coordinator - Austin, TX
Patient care coordinator job in Cedar Park, TX
Job Title: Wellness Coordinator - Full Time Monday-Friday 10-7 Saturday 10-4 Sunday 10-4 Flexible and willing to work some weekends Pay Range: $17.00 - $21.00 per hour (depending on experience) + BONUS Potential & PTO Chiropractic: At The Joint Chiropractic, our mission is to improve the quality of life through routine and affordable chiropractic care. We are revolutionizing chiropractic care nationwide and proudly stand as the largest provider of non-insurance, self-pay chiropractic healthcare in the United States. With a network of modern, consumer-friendly clinics and highly skilled Doctors of Chiropractic, we deliver the highest standard of care while making chiropractic services accessible to all. Our primary focus is on helping our patients achieve better health through consistent maintenance and preventative care.
The Opportunity:
We are seeking enthusiastic, results-driven Wellness Coordinator to join our team at The Joint Chiropractic. In this part-time role, you will be the first point of contact for patients, delivering excellent customer service and playing an essential role in driving sales for our memberships and treatment packages. You'll actively promote and sell our wellness plans, helping new and existing patients continue their chiropractic care with us at the most affordable rates available.
As a Wellness Coordinator, your role goes beyond managing patient intake and completing administrative tasks. You'll have the opportunity to use your sales skills to convert inquiries into long-term patients, all while educating them on the tremendous benefits of routine chiropractic care.
Key Responsibilities:
* Sales & Membership Conversion:
Actively promote and sell The Joint Chiropractic's Wellness Plans and Visit Packages to new and existing patients, aligning them with the treatment plans recommended by our chiropractors.
Use persuasive sales skills to educate and convert patients to our affordable membership options and treatment packages.
Achieve individual sales goals by proactively engaging with patients and offering them personalized care options.
* Customer Service & Patient Engagement:
Greet patients with enthusiasm, ensuring they feel welcome and appreciated from the moment they arrive.
Build rapport and establish lasting relationships with patients, making them feel at home at every visit.
Share your personal chiropractic experience and success stories to educate patients on the long-term benefits of chiropractic care.
* Clinic Operations & Organization:
Maintain a clean and organized clinic, ensuring that inventory is stocked, and the workplace is ready for patients.
Manage the patient flow through the clinic, ensuring a smooth and efficient experience for every visitor.
Handle transactions using point of sale (POS) software, keeping patient accounts up-to-date and accurate.
* Administrative Support:
Assist patients in completing necessary paperwork and ensure all forms are processed correctly.
Manage incoming calls, answering questions, and scheduling appointments as needed.
Maintain patient records with attention to detail, ensuring confidentiality and accuracy.
* Teamwork & Marketing:
Participate in marketing and sales initiatives designed to attract new patients to the clinic.
Collaborate with your team to achieve clinic sales goals, contribute to a positive work environment, and help grow the business.
Qualifications:
* Minimum 1 year of experience in a sales or customer-facing role, preferably in a high-paced retail or healthcare environment.
* High school diploma or equivalent (Associate's degree or higher preferred).
* Positive, upbeat attitude with a passion for helping others and driving sales.
* Strong sales abilities, confident in presenting and closing memberships and service packages.
* Willingness to learn, grow, and contribute to a high-performing sales culture.
* Ability to work weekends and evenings as needed.
* Proficient with office equipment (computer, scanner, fax, phone system) and Microsoft Office.
* Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
* Ability to lift up to 50 pounds.
* Previous office management or marketing experience a plus.
Why Join Us?
* Competitive pay with performance-based incentives.
* Work in a positive, team-oriented environment focused on wellness and customer satisfaction.
* Opportunities for career advancement and growth.
* Be part of a nationwide movement to make chiropractic care accessible and affordable to all.
If you're ready to take your sales skills to the next level while making a positive impact on patients' health, we'd love to hear from you!
Patient Services Coordinator Home Health - Full-time
Patient care coordinator job in Temple, TX
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice.
As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
Continuing education opportunities
Scholarship program for employees
Matching 401(k) plan for all employees
Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
Flexible spending account plans for full-time employees
Minimum essential coverage health insurance plan for all employees
Electronic medical records and mobile devices for all clinicians
Incentivized bonus plan
Responsibilities
Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders.
Qualifications
Must possess a high school diploma or equivalent.
Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services.
Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
Previous experience in home health, hospice, or pediatrics is preferred.
Requirements*
Must possess a valid state driver license
Must maintain automobile liability insurance as required by law
Must maintain dependable transportation in good working condition
Must be able to safely drive an automobile in all types of weather conditions
* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
Auto-ApplyMedical Receptionist - Front Office
Patient care coordinator job in Killeen, TX
Primary Care Solutions provides industry-leading Primary Care services to Veterans. Veteran-led and clinician-managed, we deliver compassionate, expert medical care, establishing personal bonds with our Veterans in our Community-Based Outpatient Clinics (CBOC's). We have consistently achieved high marks from the VA in our CBOC's, and we are excited to discover first-rate colleagues to join our group.
RESPONSIBILITIES:
As a Medical Receptionist, you will be responsible for providing a friendly, welcoming, and confidential environment for our Veterans who have served our country valiantly. We are seeking caring professionals who are driven and committed to ensuring the well-being of our nation's Veterans.
* Office hours are Mon - Fri 8:00am to 4:30pm
* This is a Full - Time position.
* Greet patients for check-in or check-out.
* Verify all clinical reminders have been completed before discharge.
* Maintain patient records and enrollment tasks.
* Assist Nurse Manager/Clinic Administrator with inventory and supplies.
* Additional Administrative duties such as phones, filing, and maintaining the office.
REQUIREMENTS:
* High School Diploma/GED
* Excellent computer skills to include the MS Office Suite
* VA experience a plus - CPRS/VISTA GUI!
* Experience scheduling for providers
* Demonstrated high-quality customer service & organizational skills
* Basic Life Support certification from The American Heart Association (to be renewed annually)
BENEFITS:
* 401(k)
* Medical/Dental/Vision/Prescription Plans
* Life Insurance
* Short/Long Term Disability
* Paid Time/Paid Federal Holidays
* Colleague Referral Bonus Program
This job requires access to confidential and sensitive information requiring ongoing discretion and secure information management.
If you're looking for an organization that cares for your growth and well-being as much as it does its patients, Apply Today!
ADDITIONAL DATA:
As a Federal Contractor Primary Care Solutions (PCS) prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities. We prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, and national origin. PCS takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Patient Services Coordinator (After Hours, 24 hours)
Patient care coordinator job in Cedar Park, TX
ABOUT AUSTIN REGIONAL CLINIC:
Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas' largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit *********************************************
PURPOSE
Serves as an initial point of contact in a clinic setting by performing check-in/check-out functions and booking patient appointments. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.
ESSENTIAL FUNCTIONS
Books appointments utilizing computer system. When booking appointments, also confirms and/or makes any changes to demographic information and notifies patient of account balance.
Greets patients and arrives them on computer system.
Verifies insurance eligibility by using online resources, Medifax, etc.
Ensures appropriate paperwork is complete and up-to-date and scans insurance card, if applicable.
Collects payments from patients, posts amounts, and balances drawer for end of day deposit.
Prints face sheets, receipts, and other documents as needed.
Notifies appropriate personnel of emergencies, messages, patient arrivals, etc.
Confirms in advance patient appointments.
Runs reschedule reports and books rescheduled appointments as necessary. Ensures report is accurate and current.
Verifies Worker's Compensation claims, ensures that paperwork is complete, and performs follow-up.
Assists patients with setting up payment plans.
Issues receipts for payment.
Books follow-up appointments.
Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
Regular and dependable attendance.
Follows the core competencies set forth by the Company, which are available for review on CMSweb.
Works holiday shift(s) as required by Company policy.
OTHER DUTIES AND RESPONSIBILITIES
May perform patient registration functions by collecting and entering demographic and insurance related information into computer system in order to set up patient accounts.
Creates master deposit as directed.
Responsible for handling the sort/distribute of Rightfax documents.
Processing onsite release of information requests.
Priority on-sight sorting, scanning, numbering loose papers
Runs wait list report and distributes as directed.
Performs other duties as assigned.
QUALIFICATIONS
Education and Experience
Required: High school diploma or GED. Experience using a PC in a Windows environment.
Preferred: Experience working in a medical setting.
Knowledge, Skills and Abilities
Knowledge of medical insurance.
Excellent customer service skills.
Excellent computer, 10-key and keyboarding skills, including familiarity with Windows.
Excellent interpersonal & problem solving skills.
Ability to work in a team environment.
Ability to manage competing priorities.
Ability to engage others, listen and adapt response to meet others' needs.
Ability to align own actions with those of other team members committed to common goals.
Excellent verbal and written communication skills.
Ability to perform job duties in a professional manner at all times.
Ability to understand, recall, and communicate, factual information.
Ability to understand, recall, and apply oral and/or written instructions or other information.
Ability to organize thoughts and ideas into understandable terminology.
Ability to apply common sense in performing job.
Work Schedule: 24 hours- Monday, Tuesday, Wednesday, Friday 5pm-9pm, Saturday 8am-5pm
Medical Front Office
Patient care coordinator job in Waco, TX
NextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 165 urgent care clinic locations, we offer exceptional, affordable care to patients across the country.
At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success.
What we are looking for
NextCare Urgent Care is looking for an energetic and enthusiastic Medical Front Office Receptionist that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority.
Responsibilities
Medical Front Office Receptionist is the first point of contact for patients in the clinic and is responsible for keeping patients and families informed of wait times, monitors the flow of patients, processes patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts in addition to:
* Obtain personal and insurance data from the patient and inputs information into EMR system.
* Monitors the flow of patients, including placing patients into rooms as needed.
* Completes all necessary insurance forms for registration to ensure proper reimbursement from payors.
* Prepares daily deposit, reconciliation, and daily statistical information.
* Ensures an adequate stock of front office supplies and proper functioning of equipment.
* Answers telephone utilizing quality customer service skills.
* Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare.
* Manages patient appointments scheduled via the NextCare website
* Notifies back office immediately of any urgent medical concerns a patient may be experiencing
* Educates patients on services offered by NextCare for their current or next visit
* Promptly notifies the Clinic Manager of any patient or employee safety concerns.
How you will make an impact
The Medical Front Office Receptionist supports the organization with exceptional customer service and treats all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow and satisfaction are at optimum.
Essential Education, Experience and Skills:
Education: Minimum of high school diploma or equivalent, have a Medical Administrative Assistant Certificate or equivalent is highly desired
Benefits:
NextCare offers full time employees medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.
RCM Patient Account Advocate
Patient care coordinator job in Round Rock, TX
Job Details TX01 Donley Austin - Round Rock, TX FT1 $21.00 - $24.00 HourlyDescription
Join our dynamic team as an RCM Patient Account Coordinator, where you'll play a crucial role in managing the revenue cycle for our clinic in partnership with the RCM team. Under the direct and indirect supervision of the Practice Manager, you'll ensure the smooth handling of medical and dental claims, payments, and accounts receivable, supporting both patients and our practice to achieve optimal outcomes and care.
PRINCIPAL RESPONSIBILITIES AND DUTIES
Tech-Savvy Professional: Utilize your excellent computer skills to efficiently navigate and manage our practice software systems.
Autonomous Decision-Maker: Exercise discretion and independent judgment to resolve billing disputes and coverage issues with minimal supervision.
Accuracy Enthusiast: Review and send out daily claims ensuring precision and correctness.
Payment Processor: Handle daily insurance payments, ensuring timely collections from patients and insurers.
Account Auditor: Conduct thorough reviews of patient accounts receivables, audit accounts, and send out statements.
Collection Specialist: Make collection calls and manage patient payments effectively.
Insurance Liaison: Contact insurance carriers to follow up on outstanding claims promptly and efficiently.
Report Guru: Perform daily credit and balance reports for the office, ensuring financial accuracy.
Medicaid Expert: Stay informed about Medicaid regulations and guidelines to ensure compliance.
Portal Pro: Utilize insurance portals accurately to check claim status and enter claims.
Deadline Achiever: Run and complete required reports and tasks within the given deadlines.
MINIMUM QUALIFICATIONS
Confidentiality Champion: Always maintain the highest level of confidentiality adhering to HIPAA standards.
Safety Adherent: Follow strict safety guidelines and procedures according to OSHA and office standards.
Policy Follower: Adhere to all office policies diligently.
Interpersonal Dynamo: Maintain a positive rapport with patients and team members through excellent interpersonal skills.
Clear Communicator: Effectively communicate verbally with patients and staff in a clear and professional manner.
Detail-Oriented: Work efficiently with a keen eye for detail.
Flexible Worker: Adapt to changing job duties and work schedules as needed.
Mathematical Aptitude: Understand basic math and accurately read patient ledgers.
Active Listener: Demonstrate active listening by fully engaging in conversations, understanding points being made, asking relevant questions, and avoiding inappropriate interruptions.
Comprehension Expert: Exhibit good reading comprehension by understanding written sentences and paragraphs.
Previous Experience/Education:
Insurance Verification: 1 year (Preferred)
Dental Billing: 2 years (Preferred)
Medical Billing: 1 year (Preferred)
ABOUT US ORAL SURGERY MANAGEMENT
By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.
Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.
Passion for Patient Care
Outstanding Results
Winning Attitude
Embracing Continuous Improvement
Respect for Self and Others
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PT - In-Patient
Patient care coordinator job in Round Rock, TX
Meda Health is looking for a Physical Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them.
We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat:
Health
Vision
Dental
Life insurance
Home Care Service Coordinator
Patient care coordinator job in Waco, TX
To apply via text, text 9913 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Monday through Friday 8 am to 5 pm
At Addus we offer our team the best:
* Medical, Dental and Vision Benefits
* PTO Plan
* Retirement Planning
* Life Insurance
* Employee discounts
Essential Duties:
* Coordinates and drives the field recruiting and hiring process.
* Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
* On-board and train new branch Administrative employees.
* Schedules employees as directed by client's care plan established upon intake.
* Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
* Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
* Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
* Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
* Must have high school diploma or equivalent.
* 6 months of Industry experience required.
* Interpersonal, organizational and communication skills.
* Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
* Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#ACADCOR
#IndeedADCOR
#CBACADCOR
#DJADCOR
We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities.
Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
Home Care Service Coordinator
Patient care coordinator job in Waco, TX
To apply via text, text 9913 to 334-###-####.
Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Monday through Friday 8 am to 5 pm
At Addus we offer our team the best:
Medical, Dental and Vision Benefits
PTO Plan
Retirement Planning
Life Insurance
Employee discounts
Essential Duties:
Coordinates and drives the field recruiting and hiring process.
Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
On-board and train new branch Administrative employees.
Schedules employees as directed by client's care plan established upon intake.
Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
Must have high school diploma or equivalent.
6 months of Industry experience required.
Interpersonal, organizational and communication skills.
Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#ACADCOR
#IndeedADCOR
#CBACADCOR
#DJADCOR
Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here:
Home Care Service Coordinator
Patient care coordinator job in Waco, TX
Job Description
To apply via text, text 9913 to ************.
Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Monday through Friday 8 am to 5 pm
At Addus we offer our team the best:
Medical, Dental and Vision Benefits
PTO Plan
Retirement Planning
Life Insurance
Employee discounts
Essential Duties:
Coordinates and drives the field recruiting and hiring process.
Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
On-board and train new branch Administrative employees.
Schedules employees as directed by client's care plan established upon intake.
Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
Must have high school diploma or equivalent.
6 months of Industry experience required.
Interpersonal, organizational and communication skills.
Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#ACADCOR
#IndeedADCOR
#CBACADCOR
#DJADCOR
Front Office Receptionist
Patient care coordinator job in Pflugerville, TX
Dental Front Office Coordinator at Apolonia Smiles
Do you wish to work in a place where you look forward to coming to the office every day? A place where the culture is so vibrant that it makes each day an exciting adventure? At Apolonia Smiles, we're crafting something truly special, and we want you to be part of it!
Who We Are:
We're a brand-new, state-of-the-art dental office in Pflugerville, TX, and we're on the hunt for an energetic, passionate individual to join our team as a Front Office Coordinator. Imagine working in a stunning, cutting-edge facility where every detail-from the ambiance to the technology-is designed to inspire and motivate.
What We're Looking For:
If you're someone who thrives in a collaborative environment and is excited about shaping a unique patient experience, then you're exactly who we need. Your enthusiasm and commitment to creating a welcoming atmosphere will make you a key player in our team.
Your Role:
As a Front Office Coordinator, you'll be the face of Apolonia Smiles, setting the tone for our patients and ensuring every interaction is top-notch. Your role will include handling insurance codes and submissions, managing patient communications, and contributing to a team that's all about continuous improvement and innovation.
What We Offer:
Training and Development: We provide excellent training and ongoing educational opportunities to help you grow and excel.
Supportive Team Environment: Our open-door policy and collaborative culture mean your ideas are always welcome and valued.
A Beautiful Workspace: Enjoy working in a new, modern facility equipped with the latest technology and amenities designed to make your job both inspiring and enjoyable.
Requirements:
Experience: At least 1 year of dental front office experience.
Skills: Proficient in insurance codes, submissions, and eligibility. Excellent communication skills and a willingness to learn new methods.
Attitude: A proactive team player who's eager to help wherever needed and contribute to an exceptional patient experience.
If you're excited about being part of an extraordinary journey and want to contribute to a dynamic and supportive team, we'd love to hear from you.
Ready to Join Us?
Send us your resume and a cover letter telling us how you'll be an asset to our practice and team. Visit our Instagram page (@ApoloniaSmiles) or our website (apoloniasmiles.com) to check out our progress and see what we're all about. If you have any questions, please feel free to email us at [email protected]
Apply now and become a cornerstone of something special at Apolonia Smiles!
Job Type: Full-time / Monday to Friday - No weekends
Apply Today!
Auto-ApplyFront Desk Specialist - Oakwood
Patient care coordinator job in Round Rock, TX
Job Description
At Harbor Health, we're transforming healthcare in Austin through collaboration and innovation. We're seeking passionate individuals to help us create a member-centered experience that connects comprehensive care with a modern payment model.
If you're ready to make a meaningful impact in a dynamic environment where your contributions are valued, please bring your talents to our team!
POSITION OVERVIEW
The Front-Desk Specialists are responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to provider availability, explaining intake forms to new patients and processing payments after treatment.
POSITION DUTIES & RESPONSIBILITIES
This role will be responsible for:
Provides initial customer service to all patients including but not limited to, greeting patients, scheduling and confirming patient appointments using a multi-line phone, performing data entry into the electronic medical record system for patient information, and creating patient files
Quickly answering or properly referring questions
Notifying providers of patient arrivals
Provides conflict resolution and responds to patient grievances
Creates and maintains confidential patient files and records, files accordingly
Ensuring availability of treatment information by retrieving and updating patient records
Verifying financial records and collecting patient charges while filing and expediting third-party claims
Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
Float to other facilities as needed and required
Facilitates patient check-in and check-out. Explain payment options.
Collects and posts patient payments; prepare deposits and follow established cash handling procedures
Completes patient intakes, and conducts insurance verifications and authorizations
All other duties as assigned
DESIRED PROFESSIONAL SKILLS & EXPERIENCE
High school diploma or GED
Minimum of six (6) months of experience working in a professional administrative or related capacity
Strong interpersonal and communication skills to effectively communicate with Physicians, other medical professionals, office personnel employees and patients
Excellent analytical and problem-solving skills
Proficiency with MS Office Suite (Word, Excel, and Outlook)
Organization and time management skills
Physical Requirements of the role include:
Physically demanding, moderate-stress environment. Exposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motions. Pushing and pulling heavy objects. Full range of body motion including handling and lifting clients Position requires light to moderate work with 50 pounds maximum weight to lift and carry. Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing
Additional Skills & Experiences Preferred include:
Bilingual English/Spanish Experience with Phlebotomy BLS Certification
WHAT WE OFFER
Collaborative and dynamic work environment
An organization made of people who are passionate about changing the healthcare landscape
Competitive salary and benefits package
Professional development and growth opportunities
A transparent and unique culture
Harbor Health is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all clinicians and teammates and actively encourage applications from people of all backgrounds.
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Medical Office Receptionist
Patient care coordinator job in Leander, TX
Allergy & ENT Associates is looking for a Medical Office Assistant at a multi-specialty clinic in Leander!
What are we about?
As a multi-state, physician-led team of specialized providers and dedicated staff, we are focused on enhancing the well-being of our patients living with allergy, asthma, and sinus conditions. Our mission is simple: to empower individuals to embrace life to the fullest through personalized, comprehensive, and compassionate healthcare.
Address: 149 Bulbine Drive
Building 2 Suite 200
Leander, Texas 78641
Hours:
Monday
8:00am - 5:00pm
Tuesday
8:00am - 5:00pm
Wednesday
8:00am - 5:00pm
Thursday
8:00am - 5:00pm
Benefits:
Health Insurance
Dental & Vision Insurance
401K
Life insurance
PTO & Holidays
Short- & Long-Term Disability
Position Summary
To provide high quality patient care services, treating all patients' and guests with courtesy, fairness, and respect. Works with management and staff members in a spirit of cooperation and teamwork. Supports the goals and objectives of Austin Family Allergy & Asthma.
Essential Duties & Responsibilities
Follows office policies, procedures, and protocols as appropriate.
Communicates effectively with other staff members.
Greets visitors with a smile in a polite, prompt, helpful manner. Provides any necessary instructions/directions. Informs appropriate department/person of patient's arrival.
Completes necessary paperwork such as fee tickets, etc. Uses computer system to generate information necessary for billing.
Updates patient information, collects co-pays, provides any necessary form(s) needing completion, obtains signature as necessary.
Maintains clean, orderly waiting room and work area.
Answers phone promptly and in a pleasant manner and deals with customer needs expeditiously, such as making appointments, taking messages for the clinical staff, etc.
Updates information in electronic patient charts according to policy and procedure.
May perform specific Job Activities as assigned per office location
Qualifications
EDUCATION AND EXPERIENCE
High school graduate or equivalent
3 years of office experience required. One year medical office experience preferred.
Knowledge of medical terminology, HMO, PPO, medical insurance industry and general clerical procedures.
Knowledge of CPT & ICD-9/10 Coding System.
Ability to operate a multi-line telephone system.
Must be self-directed and able to work independently
Attention to detail a must
Professional, calm and courteous demeanor
Excellent verbal and written communication skills
COMPUTER SKILLS
Proficient computer skills in Microsoft Office and Outlook. EPM & EHR
Knowledge, Skills, Abilities
Safety and Confidentiality - Follows OSHA regulations and the safety guidelines of the Practice. Follows HIPAA policies and procedures. Respects and maintains patient confidentiality.
Organization - Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished.
Professional Maturity - The ability to separate emotional feelings from the real issues at hand. The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees and
are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Time Management - Managing one's own time and the time of others; the ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Interpersonal Communication - Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation
Communication - The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others.
Physical Demands
Physical Demands: Face paced medical office environment. Good eyesight and hearing, manual dexterity, and full range of body motion required. Must be able to stand and /or sit for extended periods of time. May require occasional lifting of 25 pounds or more. May be exposed to acutely ill patients, and communicable diseases.
Work Environment
Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation; Moderate noise (examples: business office with computers and printers, light traffic). Typical schedule is Monday through Friday with regular working hours; Occasional overtime may be required.
Auto-ApplyEngager/Patient Care Coordinator
Patient care coordinator job in Waco, TX
Job Description
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Salisbury, MD
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18-$19/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
© 2024 Lucid Hearing Holding Company, LLC • All Rights Reserved