Patient care coordinator jobs in Largo, FL - 604 jobs
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Patient Care Coordinator
Medical Office Administrator
Patient Advocate
Credentialing Specialist
Plastic Sugery Practice Sales - Patient Care Coordinator
Yellowtelescope
Patient care coordinator job in Tampa, FL
Plastic Surgery Practice - Patient Sales Coordinator
Tampa, Florida world-class plastic surgery practice is seeking a sales superstar for the position of PatientCareCoordinator (PCC) living within 20 minutes of the office for a daily patientcarecoordinator role with a strong sales background, for a growing medical practice.
This practice is owned by a board-certified, well-respected, fellowship trained plastic surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more.
The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship-building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!
Responsibilities:
1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $5,000 to over $40,000.
2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer.
3. Additional Responsibilities:
Organization - Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required.
Positivity & Normalcy - we love patientcare and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.
Job Requirements:
Bachelor's degree.
2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales position with administrative work.
Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
Outstanding verbal and written communication and presentation skills.
Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly.
Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must.
Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
Ability to excel individually as well as be a productive member of a team.
Compensation and Benefits:
Annual base pay of $50-$75,000, plus incentives results in most PatientCareCoordinators earning a total compensation in year one in the $80-$105,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes.
Paid time off
Paid training
Medical benefits per company policy for the employee
401k with match
Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
Reasonable hours
Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.
Please submit a cover letter with your application for consideration. Please do not contact the practice directly to check the application status. We appreciate your time and consideration.
$25k-41k yearly est. 3d ago
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Credentialing Coordinator
Cell Staff 4.0
Patient care coordinator job in Tampa, FL
The Credentialing Coordinator will act as the intermediary between our client facilities and internal staff. The position may include but is not limited to responsibility for credentialing and re-credentialing applications for health care providers. This is an entry-level position that will focus on set up, and maintaining information in an online credentialing database system, and tracking licenses and certifications expiration for all medical staff to ensure timely renewals. Setting up drug screens, physicals, immunizations, performing background checks, and anything additional needed for the candidate to start their assignment. This position is a perfect chance to jump-start your career and grow within a thriving company.
Essential Job Duties and Responsibilities:
● Review and meticulously edit a specific set of compliance documentation to be
included in an overall compliance package for our client facilities
● Ensure all reviewed documents exactly meet Cell Staff compliance guidelines
and the facilities' requirements
● Reach all compliance deadlines to client and company specifications
● Provide customer service to our clients
● When needed set up drug screens, physicals, immunizations, and anything
additional for a candidate to start their assignment
● Run background checks
● Frequently use written and verbal communication with recruiters providing
compliance updates
● Work with recruiters to obtain incomplete information or correct inaccurate
documentation before it is submitted to our client facilities
● Work with multiple internal departments to process a substantial volume of
documents
● Audit information in documents for accuracy and proactively work to minimize
future errors
● Call attention to discrepancies and work amicably with coworkers to perfect
documents
● Learn and maintain a knowledge base of current company, state, and federal
regulations to ensure the greatest possible compliance
● Assist the Credentialing Manager and Assistant Manager with special projects.
● Ensure all active staff remains compliant and maintain current required
credentials
● Send new hire welcome box to all external new hires
● Any additional duties assigned
Required Education:
● Bachelor's Degree -OR- Associate Degree with 2+ Years Customer Service,
Healthcare Staffing Compliance/Credentialing, or Related Experience
Skills Required:
● Attention to detail
● Exceptional written and verbal communication skills
● Ability to always remain professional and courteous with all internal and external
employees, vendors, or clients
● Organization skills, as the job entails extensive record-keeping
● Team-oriented
● Willingness to learn and take on new challenges
● Problem-solving
● Microsoft Office and Google Workspace basic knowledge
● Ability to quickly and proficiently learn software systems
Physical & Work Environment Requirements:
● Sitting in a chair at a desk for 8 hours
● Option to stand (standing desk provided)
● Ability to work in an open/team environment
● Ability to work in office
$46k-69k yearly est. 1d ago
Medical Office Coordinator
Adventhealth 4.7
Patient care coordinator job in Palm Harbor, FL
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Day (United States of America)
**Address:**
4140 WOODLANDS PKWY
**City:**
PALM HARBOR
**State:**
Florida
**Postal Code:**
34685
**Job Description:**
+ Facilitates the registration and scheduling process for patients.
+ Communicates effectively with registration and ancillary departments to ensure accurate capture and throughput of all outpatient appointments.
+ Schedules patient appointments for ancillary departments and ensures all necessary information is recorded.
+ Interacts with registration and promptly notifies physician offices of possible non-covered appointments.
+ Facilitates prompt delivery of precertification for outpatient clinics.
**The expertise and experiences you'll need to succeed:**
**QUALIFICATION REQUIREMENTS:**
High School Grad or Equiv (Required) Basic Life Support - CPR Cert (BLS) - RQI Resuscitation Quality Improvement
**Pay Range:**
$15.69 - $25.10
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Clinical Business Operations
**Organization:** AdventHealth Primary Care Network Pinellas
**Schedule:** Full time
**Shift:** Day
**Req ID:** 150661734
$15.7-25.1 hourly 3d ago
Patient Financial Advocate
Firstsource 4.0
Patient care coordinator job in Bradenton, FL
FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within!
Hours: Tuesday to Saturday 8:30 am to 5 pm
Pay: $18 to $20 per hour, D.O.E.
Due to the nature of this position and healthcare setting, up to date immunizations are required.
MUST BE BILINGUAL IN ENGLISH/SPANISH
We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry.
At Firstsource Solutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives.
Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process.
At Firstsource Solutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options.
Our Firstsource Solutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients.
Join our team and make a difference!
The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
$18-20 hourly 2d ago
Patient Care Coordinator-Largo, FL
Sonova
Patient care coordinator job in Largo, FL
Connect Hearing, part of AudioNova 861 W. Bay Dr. Largo, FL 33770 Current pay: $17.50-18.50 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * 401K with a Company Match * Medical, Dental, Vision Coverage
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing CareCoordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing CareCoordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing CareCoordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
$17.5-18.5 hourly 47d ago
Patient Care Coordinator-Largo, FL
Sonova International
Patient care coordinator job in Largo, FL
Connect Hearing, part of AudioNova
861 W. Bay Dr. Largo, FL 33770
Current pay: $17.50-18.50 an hour + Sales Incentive Program!
Clinic Hours: Monday-Friday 8:30am-5:00pm
What We Offer:
401K with a Company Match
Medical, Dental, Vision Coverage
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends!
Legal Shield and Identity Theft Protection
1 Floating Holiday per year
Job Description:
The Hearing CareCoordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing CareCoordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing CareCoordinator, you will:
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients' insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Education:
High School Diploma or equivalent
Associates degree, preferred
Industry/Product Knowledge Required:
Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus
Work Experience:
2+ years in a health care environment is preferred
Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
$17.5-18.5 hourly 41d ago
Patient Care Coordinator
CSI Pharmacy
Patient care coordinator job in Tampa, FL
At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care.
CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission.
Summary
The PatientCareCoordinator provides new and existing patients with the best possible customer service in relation to their drug prescriptions, clinical services, billing inquiries, delivery scheduling, patients' suggestions, and complaints.
Pay Range: $22 - $25/hr (DOE)
Location: Tampa, FL
Schedule: (On-Site) Monday - Friday, 8:30am - 5:00pm
Essential Duties and Responsibilities
include the following. Other duties may be assigned as necessary.
Records and processes orders and/or inquiries received by fax, mail, telephone, and/or through patient direct contact.
Provides timely response to patients' inquiries by telephone and/or email, consistent with service and quality standards.
Receives inbound and outbound calls to patients or MD Offices regarding orders for medications, pharmacy services and all other inquiries.
Coordinatespatientcare by scheduling orders, communicating information to the patient regarding shipments, assessing supply needs, verifying patient and payment information, notifying the pharmacist of issues or changes in the patient's condition.
Provides correct information or directs the call to the appropriate team member or department while maintaining
a high level of professionalism.
Ensures that good patients' relations are maintained, and patients' claims, and complaints are resolved fairly and effectively.
Contacts the pharmacists to alert them of any changes in patient's condition, compliance issues due to patient not taking medication or side effects, or to transfer a patient directly to pharmacist for counseling.
Completes all additional special handling duties as assigned including but not limited to drug shipment notifications and Adverse Drug Event Reports.
Completes other stages of the order process as assigned including but not limited to scanning prescriptions, Image Indexing, Pre-QA, Intake Prep, and work issues.
Documents information received from calls and provides notification of any urgeorders, shipping related issues and any errors, complaints or compliments to the appropriate party or system.
Provides high quality services to the home-carepatient and the home-care referral source.
Consistently represents the company in a professional manner.
Maintains effective working relationship and cooperate with all personnel in the Company.
Adheres to the Company's compliance requirements as stated in the policy and procedure manual and all other related policies.
Performs other duties and responsibilities as assigned.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provide the highest level of professionalism, responsiveness, and communication to build and maintain the maximum customer base possible.
Must possess the ability to multi-task and frequently change direction.
Must have and maintain a valid driver's license, maintain automobile insurance coverage, and have access to a reliable automobile.
COMPETENCIES
Analytical - Uses intuition and experience to complement data.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Technical Skills - Strives to continuously build knowledge and skills, Shares expertise with others.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
Written Communication - Writes clearly and informatively; Able to read and interpret written information.
Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit.
Business Acumen - Conserves organizational resources.
Diversity - Demonstrates knowledge of EEOC policy; Shows respect and sensitivity for cultural differences; Supports affirmative action and respects diversity.
Ethics - Treats people with respect; Works with integrity and ethically; Upholds
organizational values.
Organizational Support - Follows policies and procedures; Supports affirmative action and respects diversity.
Planning/Organizing - Uses time efficiently.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration, regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Adaptability - Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time.
Dependability - Follows instructions, responds to management direction.
Initiative - Asks for and offers help when needed
Education and/or Experience
CPhT OR 2yrs of experience in similar role required.
Minimum two years medical or pharmacy experience or equivalent experience.
At least 1yr in a call center type environment or similar customer service role
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions.
Comments
This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.
NOTICE:
Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
By submitting your application, you are confirming that you are legally authorized to work in the United States.
Graham Healthcare Group is an Equal Opportunity Employer
$22-25 hourly Auto-Apply 60d+ ago
Care Coordinator
St. Luke's Cataract & Laser Institute 3.7
Patient care coordinator job in Tarpon Springs, FL
St. Luke's Cataract & Laser Institute is seeking a full-time CareCoordinator to work out of our Tarpon Springs location. Company Mission
“Life Changing Vision”
is a mission statement we adhere to in every aspect of our care giving, from the moment a patient walks through our doors to the follow-up care they receive. We are committed to helping our patients attain overall wellness in body, mind, and spirit. Why work at St. Luke's? St. Luke's is a legendary ophthalmic practice with six locations in the Gulf Coast region of Florida and two in The Villages. The St. Luke's name is known not only for excellence in cataract surgery results and patientcare but also for career opportunities and growth in the communities we serve. About the Position The CareCoordinator is responsible for supporting the relationship between the referring physician and the treating physician. This is accomplished by overseeing the patient journey from the time of referral to exam completion and closing the communication loop with the referring physician. What do we look for?
Ability to manage all inbound and outbound communication with healthcare providers
Assist the clinic staff with carecoordination and communication with external providers
Ensure that referred patients are scheduled in a timely manner
Conduct outbound call programs
Ensure all incoming records are delivered to the correct provider in a timely fashion (coming in via mail, fax, NextGen Share, etc.)
Ensure all incoming medical records are incorporated into the patient's electronic medical record
Must be flexible in order to undertake a variety of miscellaneous duties and performs other job functions as assigned by the Clinic Quality Manager
Job Skill and Qualifications:
High School Diploma
Knowledgeable in HIPAA, Privacy and Security and the Privacy Rule
Good organizational skills with ability to prioritize tasks
Strong working knowledge of EHR and EPM
Familiar with ophthalmic terms and clinic flow. - how to read a chart
Computer data entry, filing, spelling and telephone skills
Good verbal/written skills
Relates well with co-workers, other staff, and medical staff
Conscientious regarding confidentiality and aware of confidentiality guidelines of the material that will be handled
The Benefits of working for St. Luke's
Medical, Dental, Vision, Life Insurance, 401(k) with Employer Match, Paid Time Off, and Holiday Pay
Opportunity to build a career with a longstanding, reputable organization
Leadership and Career Advancement opportunities
Competitive wages and certification bonuses
Monday - Friday work week
Weekends and Holidays off
See more benefits at ************************************ We are an Equal Opportunity Employer and a Drug Free Workplace We participate in E-Verify
$40k-49k yearly est. 5d ago
Patient Care Coordinator
Chenmed
Patient care coordinator job in Temple Terrace, FL
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The CareCoordinator is a highly visible customer service and patient-focused role. The incumbent in this role works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel to ensure the referral process runs smoothly. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare is delivered to our members.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
Coordinates and processes patient referrals to completion with precision, detail and accuracy.
Definition of completion:
Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days.
Orders have been approved (when needed).
Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc.
Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing).
Completes orders with proper documentation on where patient is scheduled and how patient was notified.
Referrals have been sent to specialist office & confirmed receipt.
Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Effectively communicates the physicians/clinicians needs or outstanding items regarding to patients.
Enters all Inpatient and Outpatient elective procedures in HITS tool.
Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician.
Participates in Super Huddle and provides updates on high priority patients referrals.
Addresses referral based phone calls for Primary Care Physicians panel.
Completes and addresses phone messages within 24 hours of call.
Checks out patients based on their assigned physician/clinician. (Note: If assigned CareCoordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist)
Retrieves consultation notes from the consult tracking tool.
Follows up on all Home Health and DME orders to ensure patient receives services ordered.
Provide extraordinary customer service to all internal and external customers (including patients and other
ChenMed Medical team members) at all times. Utilization of patient messaging tools.
Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of medical terminology, CPT, HCPCS and ICD coding desired
Detail-oriented with the ability to multi-task. Must be open to cross-functionally training in referrals and back office duties
Able to exercise proper phone etiquette with the ability to navigate proficiently through computer software systems
Team-oriented with the ability to work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner
Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software
Ability and willingness to travel locally within the market up to 10% of the time
Spoken and written fluency in English; Bilingual a plus
PAY RANGE:
$17.0 - $24.26 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$17-24.3 hourly Auto-Apply 19d ago
Patient Engagement and Continuity of Care Coordinator
Pinnacle Career
Patient care coordinator job in Oldsmar, FL
Are you looking to make a difference in patients' lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most - at home.
Pinnacle Home Care, Florida's largest Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we're looking for a Patient Engagement and Continuity of CareCoordinator to join our award-winning team.
Key Responsibilities
Patient Engagement and Outreach.
Initiate follow-up calls, surveys, and wellness checks with patients post-discharge.
Ensure that patient interactions are empathetic, thorough, and focused on understanding the patient's health status and care needs.
Identify opportunities for service reengagement based on patient needs and collaborate with clinical teams to reinitiate care plans as appropriate.
Quality Assurance and Compliance to ensure all outreach efforts comply with industry regulations, including HIPAA and Medicare requirements.
Track and report on key performance indicators, including readmission rates, patient satisfaction, and engagement metrics.
Work closely with the Quality Assurance team to ensure high standards of service and follow-up.
Data Analysis and Reporting to analyze data on patient outcomes, service utilization, and engagement rates to identify trends and opportunities for improvement.
Provide regular reports to senior leadership, highlighting program successes, challenges, and areas for development.
Utilize data insights to refine patient outreach strategies, tailor communications, and adjust resources as necessary.
Qualifications
A High School Diploma, a degree in Nursing (LPN/RN), Social Work, or a related field, and relevant experience are preferred.
Experience: Minimum of 2-5 years in healthcare, with experience in patient engagement, case management, or transitional care programs in a home health, hospital, or related setting preferred.
Strong knowledge of home health regulations, patientcare standards, and HIPAA compliance.
Proficiency in healthcare technology systems, such as EHR and CRM tools, for data tracking and analysis.
Excellent communication and interpersonal skills, with the ability to engage compassionately and professionally with patients and families.
Analytical mindset with strong problem-solving skills and attention to detail.
Why Choose Pinnacle?
Personalized, One-on-One Care: Help patients heal and regain their independence by delivering individualized care in the comfort of their homes.
Growth & Stability: Over two decades as Florida's largest home health agency.
Ongoing Professional Development: Free Continuing Education Units (CEUs) to support licensure and career advancement.
Competitive Benefits & Perks: Including an employee referral program where you can earn rewards.
Recognized Excellence: Ranked as a USA Today Top Workplace.
Flexible Scheduling: Enjoy a schedule that aligns with your personal priorities.
Supportive & Fun Culture: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.
Pinnacle promotes an inclusive environment and is an equal opportunity employer. We prohibit discrimination or harassment based on race, religion, age, gender, national origin, disability, veteran status, or other legally protected characteristics.
Be part of a company that empowers clinicians to make a difference in the lives of over 10,000 patients across Florida every day. Apply now!
$25k-41k yearly est. 11d ago
Patient Care Coordinator True Eye Experts of New Tampa
Essilorluxottica
Patient care coordinator job in Tampa, FL
Requisition ID: 5 Store #: T148 Position:PatientCareCoordinatorTotal Rewards: Benefits/Incentive Information True Eye Experts has provided superior patientcare in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development.
Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patientcare, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.
Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION
This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community.
MAJOR DUTIES & RESPONSIBILITIES
Greets patients without delay.
Promptly answers the telephone in a friendly and courteous manner.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage.
Ensures all office systems are maintained.
Maintains a safe working environment for all team members and patients.
Maintains operations by following policies and procedures, reporting needed changes.
Contributes to team effort by accomplishing related tasks as needed.
Works weekends and evenings in support of the business needs (varies by location).
Adheres to attendance and daily time keeping requirements.
Adheres to all company policies and procedures.
Consistently maintains proper dress code.
Performs other administrative responsibilities as assinged by Practice Manager or as business needs.
BASIC QUALIFICATIONS
High School graduate or equivalent
2+ years of office experience in a healthcare setting
Strong customer service skills (internal and external)
Strong communicator and listener
Problem solving ability
Organization skills
PREFERRED QUALIFICATIONS
Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications
Basic knowledge of services, products, vision insurance plans/coverage and office operations
Strong interpersonal skills
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Tampa
Job Segment:
PatientCare, Ophthalmic, Optometry, Nursing, Medical, Healthcare
$25k-41k yearly est. 2d ago
Patient Care Coordinator
Martin Bionics
Patient care coordinator job in Tampa, FL
Highlights
Title:
PatientCareCoordinator
Employment Type
Full-Time / Non-Exempt
Location
14201 Bruce B Downs Boulevard, Tampa FL
Compensation
Competitive Hourly Pay & Benefits
Supervisor
Clinic Manager
Summary
As part of Martin Bionics Clinical Care, the PatientCareCoordinator is responsible for providing best in class customer service to patients, family members, and fellow team members both in-person and over the phone. Primary duties include communicating directly with patients, scheduling, greeting, and checking patients in and out, facilities management, and answering in-bound calls.
Primary Duties
Answers incoming calls in a professional and courteous manner, promptly responding to requests/inquiries or directing/triaging calls for clinical personnel.
Greets patients and visitors in a welcoming and helpful manner.
Obtains patient demographic information and accurately enters/updates EHR
Schedules patient appointments, confirms future appointments, and ensures that all required follow-up is complete.
Performs pre-visit chart audit reviewing for required documents/plan of care requirements.
Explains insurance requirements (prescription, PCP appointment, delivery receipts, etc.) to patients/families and tracks to completion making follow-up outreach as needed.
Maintains a clean, orderly, and safe environment for patients and visitors. Follows infection control safety guidelines. Prepares treatment rooms and patientcare areas.
Collects documentation and patient payments.
Documents all patient related activity in EHR/CRM in an accurate, thorough, and timely manner.
Receives and distributes incoming mail.
Processes checks delivered to office.
Provides administrative support to the Clinic as needed.
All other job duties as assigned.
Characteristics of the Ideal Candidate
Analytical - Creative, problem-solving ability.
Articulate - Both verbally and in writing.
Collaborative - Constructively workshop solutions to problems with others. Team player.
Curious - Willingness to learn and ask thoughtful questions.
Flexible - Resilience in a fast-paced, changing environment.
Interpersonal - Able to empathize with customers and team members.
Motivated - Independently takes initiative and proposes solutions. Self-starter.
Organized - Attentive to detail.
Department Structure
Clinic Manager
Prosthetist
Prosthetic Technician(s)
PatientCareCoordinator(s)
Patient Advocate(s)
Qualifications
High school diploma or equivalent; Associate/Bachelor's degree a plus.
1 year prior medical office experience.
O&P knowledge and experience a plus
At least 2 years of computer and office equipment experience including e-mail, automated billing systems, facsimile machines, calculator, copiers, etc.
Proficient in Microsoft Office Suite.
Evaluation
Regular, informal one-on-one meetings with supervisor for bi-directional feedback
Formal performance review to take place annually
Physical Demands
Prolonged periods of working on a computer
Extended periods of sitting and standing
Typical medical practice administrative duties
Benefits
Comprehensive health, dental, and vision insurance plans, including generous employer contribution to health insurance premium
3-weeks paid time off (PTO)
11 paid holidays annually, including 2 floating holidays
401(k) retirement plan with 3% company match
Company provided short-term disability insurance, plus option for supplemental short-term and long-term disability insurance
Life insurance
$25k-41k yearly est. 13d ago
Patient Care Coordinator
Curant Health
Patient care coordinator job in Saint Petersburg, FL
JOIN A LEADING HEALTHCARE COMPANY
Do you dream of a great career with a great company - where you can make an impact and help people? We dream of giving you the opportunity to do just this.
Our culture of caring is evident by being recognized as one of Inc. Magazine's “Most Inspiring Companies of the Year” in 2021. Curant Health continues to be one of the Nation's fastest growing healthcare companies, receiving the Georgia Fast 40 and Atlanta Business Chronicle Trendsetters awards every year since 2013. Our proprietary Medication Care Management program and processes are validated to improve health plan member adherence while reducing overall plan costs for plan members and partners.
Curant Health is searching for a PatientCareCoordinator - Pharmacy Technician to join its team in St. Petersburg, FL. Monday- Friday 8:30am- 5:30pm.
Responsibilities
With your passion to help patients, your drive to make an impact on those you care for, and your commitment to customer service, you will serve as the primary link between our patients, physicians and pharmacy. We have listed a few or your responsibilities below:
Build relationships and take care of your own assigned pharmacy patients by providing excellent customer service and meeting their healthcare needs and goals.
Communicate clearly and effectively both in person and on the phone to a variety of audiences including patients, doctors, hospitals, pharmacists and staff.
Accurately utilize our pharmacy software system to document patient notes, verify insurance and maintain healthcare records related to your assigned patients.
Work and grow in a collaborative and family-like atmosphere where you are more than just a number.
We truly care about both our patients and our employees!
Qualifications
Must be currently registered in the state of Florida as a Pharmacy Technician.
Must have a High School Diploma.
Excellent communication skills, both verbal and written.
Knowledge using Microsoft Word, Outlook and Excel.
Able to transcribe information and data accurately.
2 years relevant work experience in a pharmacy preferred.
Experience handing pharmacy insurance rejections and billing preferred.
Experience in a retail pharmacy environment preferred
Why Work for Us?
We offer competitive pay, paid holidays, benefits, paid time off and a work/life balance. Not only that, but we also offer paid parental leave, recognition programs, promotion opportunities, a comprehensive training program to enhance your career, and employee prescription discounts.
Our Core Values consist of ICARE; Integrity, Communication, Accountability, Relationships and Excellence, and we take pride in you embodying those traits. Curant Health is an equal opportunity employer.
$25k-41k yearly est. 33d ago
Patient Care Coordinator
Advanced Medaesthetic Partners
Patient care coordinator job in Saint Petersburg, FL
We are seeking a friendly, organized, and professional PatientCareCoordinator to join our front desk team at our busy and growing medspa. As the first point of contact, you will play a vital role in creating a welcoming experience for clients while managing daily administrative and scheduling tasks.
Key Responsibilities:
Greet and check in clients with a warm, professional demeanor
Schedule and confirm appointments efficiently
Manage phone calls, emails, and client inquiries
Educate clients on available treatments, packages, and promotions
Maintain accurate client records and process payments
Support providers with daily scheduling and coordination
Ensure the front desk and waiting area are clean and organized
Qualifications:
Previous experience in a front desk, customer service, or medical/medspa setting preferred
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Ability to multitask in a fast-paced environment
Proficiency with scheduling software and basic computer skills
Passion for aesthetics and wellness is a plus
Compensation: Competitive pay based on experience, plus potential bonuses and employee service discounts.
$25k-41k yearly est. 10d ago
Care Coordinator (IDD Pilot Program)
Independent Living Systems 4.4
Patient care coordinator job in Tampa, FL
We are seeking a CareCoordinator IDD to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The CareCoordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The CareCoordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the CareCoordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate.
Minimum Qualifications:
With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities:
Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field.
Bachelor's degree in field other than social science
Registered Nurse (RN) licensed to practice in the state of Florida.
Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities.
Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
Master's degree in social work, public health, or a related discipline.
Certification in carecoordination or case management (e.g., CCM, CCRC).
Experience with Medicaid waiver programs or other disability support services.
Familiarity with behavioral health interventions and supports.
Responsibilities:
Serve as the primary point of contact for the enrollee and their authorized representatives.
Assess needs, identify care gaps, and develop a person-centered support plan.
Coordinate services and care across the continuum and facilitate communication with providers and community resources.
Provide education and support on available resources and self-advocacy.
Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.
$25k-35k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator
Sonrava
Patient care coordinator job in Sarasota, FL
We are looking for a PatientCareCoordinator to join the team!
The PatientCareCoordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
Greet and welcome patients in a timely, professional and engaging manner
Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
Contact patients to follow up on visits and to build lasting patient relationsships
Ensure compliance with health, privacy, and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Qualifications
Minimum of high school diploma or equivalent required
At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
Experience with dental practice management software such as Denticon/Dentrix preferred
Excellent communication skills to interact with patients, office staff, and third party stakeholders
Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$25k-41k yearly est. Auto-Apply 41d ago
Patient Care Coordinator
Sonrava Health
Patient care coordinator job in Sarasota, FL
We are looking for a PatientCareCoordinator to join the team! The PatientCareCoordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
* Greet and welcome patients in a timely, professional and engaging manner
* Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
* Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
* Contact patients to follow up on visits and to build lasting patient relationsships
* Ensure compliance with health, privacy, and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
Qualifications
* Minimum of high school diploma or equivalent required
* At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
* Experience with dental practice management software such as Denticon/Dentrix preferred
* Excellent communication skills to interact with patients, office staff, and third party stakeholders
* Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$25k-41k yearly est. Auto-Apply 40d ago
Dental Patient Care Coordinator
Beachwood Dental
Patient care coordinator job in Wesley Chapel, FL
Job Description
Join the Beachwood Dental family where every role is vital and every team member is valued! We're in search of a friendly and organized front office team member to join us and help create positive experiences for our patients. We believe in fostering a culture of appreciation and teamwork, where your efforts are recognized and celebrated. Here, work isn't just about individual tasks - it's about coming together as a team to provide exceptional care and support to our patients. Be part of a supportive environment where your contributions make a real difference.
POSITION SUMMARY
Performs a variety of administrative, general reception, insurance, and data entry duties in a cheerful and efficient manner while promoting a safe environment of minimal stress, including but not limited to the following areas: public relations, practice promotion, facility utilization, and risk management.
Responsible for welcoming/dismissing patients in a warm and friendly manner. Assists the patient in scheduling any procedures or follow-up visits and provides any necessary instructions to the patient, collects co-payments, and provides a receipt for payment to patients. Answers the telephone, schedules appointments, assists with patient finances, prints and mails statements, maintains patient records, and coordinatespatient flow.
Maintains patient account information, inactivating charts when necessary, routing x-rays to the doctor for review, managing re-care and reactivation, miscellaneous correspondence and public relations duties, and purging patient charts on a quarterly basis. Responsible for accurate documentation of all patient communications in the chart and Practice Management system.
PHYSICAL REQUIREMENTS
Must be able to meet the physical requirements and demands of an active position, including but not limited to: extended durations of standing, walking, stooping, bending and sitting; manual dexterity; good eye-hand coordination; visual abilities (depth perception, ocular focus, close vision, color vision, and peripheral vision), and adequate hearing to perform daily work. Must be able to adjust physically and emotionally to a spontaneous, often fast-paced and hectic environment with a calm professional demeanor.
COMPETENCIES
Exceptional patient relations skills
Ability to maintain outgoing, friendly attitude with patients and staff even under pressure
Ability to work with interruptions and to manage multiple priorities
Ability to speak, understand and write English
Knowledge of correct grammar, spelling, and punctuation
Knowledge of organizational filing procedures and systems
Proficiency in alphabetizing and filing
Ability to write legibly and work with numbers
Ability to meet deadlines
Ability to work unsupervised
Ability to perform essential duties listed in the Daily Tasks under the Completed Task inventory
SKILLS
Computer (Microsoft Word, Excel spreadsheets, dental software, Internet, and E-mail)
Business machines (fax, copier, scanner, credit card terminal, multiple phone lines)
Facilitation, problem solving, and presentation skills
Leadership (professionalism, discretion, integrity, honesty, dedication and punctual)
SPECIFIC RESPONSIBILITIES
OFFICE PROTOCOL
(certain tasks assigned to this role are shared with Financial Coordinator, Treatment Coordinator or Practice Administrator or are assigned as back-up duty)
Opens front office on time according to front office procedures and protocol
Answers the telephone per the Telephone Skills Protocol - First Voice on the Phone
Checks voicemails and answer incoming calls
Checks all emails at onset of the day and every 2-3 hours
Checks in patients and greet by name, alert staff of arrival
Turns on the voicemail system at closing
Backs up computer system
Closes the front office according to office procedures and protocol
Informs Practice Administrator of any non-functioning equipment
Informs Practice Administrator of any office supplies needs always keeping low costs in mind
RECORDS MANAGEMENT
Gathers, update and maintain patient contact and insurance information
Documents all New Patient referral sources and emails
Scans all pertinent patient documentation
Prepares patient info and records (xrays) for next day's appointments by importing and/or scanning into patient's electronic chart
Assists with all insurance claims, questions and follow-up when needed
SCHEDULING MANAGEMENT
Greets and welcomes patients and visitors using office protocol
Stands to greet New Patients, using eye-contact and office protocol for check-in
Confirms all unconfirmed appointments 48 hours in advance
Optimizes utilization of patient communication system (Opera DDS) for new and existing patients
Ensures welcome registration and link is sent out to all new patients prior to appointment
Verifies insurance for the next day and 2 days ahead for new patients
Completes the New Patient Intake as coached to encourage new patient to keep appointment
Checks in all patients using office protocol and announces arrival
Coordinatespatient flow with Assistants
Ensures medical history forms and HIPAA forms have been updated by patients
Keeps reception area tidy, organized and stocked
Prepares and mails out or emails all thank you cards/new patient letters
Is responsible for Recall System and manages reactivation of overdue patients
Follows up on no shows and cancellations the same day and any additional follow up
Updates ASAP Lists
Is responsible for filling the hygiene schedules and keeping them filled to assist in exceeding goals
Makes calls and send letters to reactivate patients
Contacts new patients not scheduled in hygiene
Collects payments at front desk as a back-up
Ensures next appointment for re-care and if needed, appointment with the doctor is reserved
Posts checks as a back-up
Follows up with Practice Administrator on any patient concerns and/or complaints
Provides progress reporting and data monthly
Office Participation
• Is an active participant in team meetings
• Promotes team concept by interacting with others in the office & NO gossip rule
• Represents office with pleasant demeanor, positive attitude, and personal grooming
• Knows and support office philosophy and mission
• Promotes the practice with enthusiasm and represent the practice philosophy for patientcare and teamwork
• Enlists the help of others and offer help when asked
• Knows and follow all office policies and manuals
• Prepares for and fully participates in morning huddle
Performs all other duties as requested by the Practice Administrator and Doctor
$25k-41k yearly est. 12d ago
Patient Care Coordinator
Florida Hearing
Patient care coordinator job in Tampa, FL
Job DescriptionSalary: $16/hr
PatientCareCoordinator
PLEASE NO PHONE CALLS - APPLY ONLINE
At Audibel we help our patients with the gift of hearing! This is the kind of position where you will feel appreciated and utilized for not only your skills and experience, but for the compassion and sincerity you bring each day! If that's not enough reason, maybe these incentives below will help:
Benefits:
Medical, Dental, Vision, Life, Short Term Disability, Long term Disability, Accident and Critical Insurance Offered
60 Day Probationary Period
Benefit Eligibility - 1st of the Month following 60 Days
Vacation Time - 1 Week After 6 Months, 2 Weeks After 2 Years, 3 Weeks After 5 Years
Sick/Personal Time - 1 Paid Day Per Quarter
Summary of Duties:
Manage office schedule to ensure efficient patientcare
Utilize Sycle to set appointments, update patient information, and enter patient purchases
Communicate effectively via phone, text and email with patients, peers, the corporate office, and the manufacturer
Teamwork Oriented - Work along side your office counterpart; regional and corporate management
Maintain a clean, inviting andfriendly environment in the office
Maintain accurate records of deposits, inventory, and call activity
Basic understanding and knowledge of hearing instruments and their function
Requirements:
Proficientcomputer skills
Excellent communication skills - bilingual is a plus
Ability to work quickly, accurately, and independently in a fast-paced environment
Strong ability to multitask for efficient use of time
Speech clarity
Reliable transportation
Hours of Operation:
Monday - Friday 9AM - 4:30PM
Saturdays by appointment only
Education:
High school diploma or equivalent
$16 hourly 25d ago
Medical Office Coordinator
Adventhealth 4.7
Patient care coordinator job in Palm Harbor, FL
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Day (United States of America)
**Address:**
34637 US HIGHWAY 19 N
**City:**
PALM HARBOR
**State:**
Florida
**Postal Code:**
34684
**Job Description:**
Facilitates the registration and scheduling process for patients. Communicates effectively with registration and ancillary departments to ensure accurate capture and throughput of all outpatient appointments. Schedules patient appointments for ancillary departments and ensures all necessary information is recorded. Interacts with registration and promptly notifies physician offices of possible non-covered appointments. Facilitates prompt delivery of precertification for outpatient clinics. Evaluates, compiles, and reports information to the team to facilitate patientcare. Anticipates and prioritizes workload efficiently, displaying independent problem-solving skills. Maintains clerical abilities to file records supporting scheduling function processes. Keys in information for patient appointments and external reviews on all pre-certified appointments. Attends staff meetings regularly to stay informed and contribute to team discussions. Other duties as assigned.
**The expertise and experiences you'll need to succeed:**
**QUALIFICATION REQUIREMENTS:**
High School Grad or Equiv (Required) Basic Life Support - CPR Cert (BLS) - RQI Resuscitation Quality Improvement
**Pay Range:**
$15.69 - $25.10
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Clinical Business Operations
**Organization:** AdventHealth Primary Care Network Pinellas
**Schedule:** Full time
**Shift:** Day
**Req ID:** 150661364
How much does a patient care coordinator earn in Largo, FL?
The average patient care coordinator in Largo, FL earns between $20,000 and $51,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Largo, FL
$32,000
What are the biggest employers of Patient Care Coordinators in Largo, FL?
The biggest employers of Patient Care Coordinators in Largo, FL are: