Patient care coordinator jobs in Metairie, LA - 94 jobs
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Chenmed
Patient care coordinator job in New Orleans, LA
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
* Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
* Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
* Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
* Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
* Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
* Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
* Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
* Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
* Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
* Participates in daily and weekly huddles to provide details on patients.
* Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
Other responsibilities may include:
* Maintains the confidentiality of patients' personal information and medical records.
* Reviews patients' personal and appointment information for completeness and accuracy.
* Transmits correspondence by mail, email or fax.
* Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
Exceptional customer service skills and passion for serving others
Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
Knowledge of ChenMed Medical products, services, standards, policies and procedures
Skilled in operating phones, personal computers, software and other basic IT systems
Ability to communicate with employees, patients and other individuals in a professional and courteous manner
Detail-oriented to ensure accuracy of reports and data
Outstanding verbal and written communication skills
Demonstrated strong listening skills
Positive and professional attitude
Knowledge of ChenMed Medical products, services, standards, policies and procedures
Proficient in Microsoft Office Suite products including Excel, Word and Outlook
Ability and willingness to travel locally and regionally up to 10% of the time
Spoken and written fluency in English
EDUCATION AND EXPERIENCE CRITERIA:
* High school diploma or equivalent education required
* Graduation from a nationally accredited Medical Assistant program preferred
* A minimum of 1 year of work experience in a medical clinic or similar environment required
* BLS for Healthcare Providers preferred
PAY RANGE:
$14.3 - $20.42 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$14.3-20.4 hourly 5d ago
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Patient Care Coordinator
Comprehensive Physical Therapy
Patient care coordinator job in Metairie, LA
Job DescriptionDescription:
PatientCareCoordinator
Do you want a rewarding career where you will make a difference in the lives of hundreds of people getting better with physical therapy? As a PatientCareCoordinator at Comprehensive Physical Therapy, you play an essential role in streamlining the healthcare experience for both patients and medical professionals. Your managerial skills help maintain an efficient clinic, ensure timely care, and contribute to high patient satisfaction.
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Job Responsibilities:
Coordinating and scheduling appointments to optimize patientcare and clinic workflow.
Verifying insurance details and assisting in billing processes.
Acting as a liaison between patients, healthcare providers, and insurance companies.
Managing patient records, including the secure storage and retrieval of confidential information.
Overseeing patient check-in and check-out while ensuring a smooth flow in the clinic.
Your role as a PatientCareCoordinator not only helps in the functional aspects of our clinic but also greatly influences the patient's experience. Your ability to juggle various responsibilities while maintaining a friendly, welcoming demeanor is crucial.
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If you are detail-oriented, have a knack for organization, and enjoy making a real difference in a healthcare setting, we would be delighted for you to join our team at Comprehensive Physical Therapy in Mandeville and Metairie, Louisiana
Requirements:
Skills and Requirements:
Excellent organizational and multitasking abilities.
Strong communication skills, both written and verbal.
Prior experience in healthcare administration or a similar role.
Familiarity with electronic health records and medical office software.
Problem-solving skills and the ability to work under pressure.
$22k-34k yearly est. 6d ago
Referral Coordinator- Community Health Center
Odyssey House Louisiana 4.1
Patient care coordinator job in New Orleans, LA
The Referral Coordinator ensures that appropriate coordination of referrals is provided to the Clinic Manager, the ordering provider, and client as well as ensuring follow-up information is received from the Tonti Clinic Manager for the referring provider to review in a timely manner. Maintaining up to date information on referral requirements, eligibility requirements, and any specifications of patient insurance requirements. There are 2 vacancies available.
DUTIES & RESPONSIBILITES
It is the duty and responsibility of the Referral Coordinator to:
ensure timely documentation and coordination for all referrals;
coordinate and work with other departments, payors, and partner agencies;
attend staff and other meetings as needed;
provide crisis management when indicated by client need;
attend regularly scheduled in-service training as assigned;
participate in Quarterly training with staff;
complete administrative projects as assigned;
complete all Incident Reports prior to the end of scheduled shift as required by Incident Policy and Procedure;
maximize units of services and maintain contract units of service by working with clients to stay engaged in treatment;
adhere to all Substance Abuse and Mental Health Services Administration and Agency contract requirements;
support administrative FQHC efforts;
treat clients and other staff with dignity and respect;
complete work in allotted amount of time; and
perform other duties as assigned.
PHYSICAL DEMANDS
Moderate physical effort required: normally seated with freedom of movement on a regular basis inclusive of lifting of light material, twisting, standing, and bending. Must negotiate one to three flights of stairs daily.
WORK ENVIRONMENT
Work is performed throughout the treatment facility, which is climate controlled.
MINIMUM QUALIFICATIONS
Minimum qualifications include the following:
Two years of experience working with diverse populations
2-3 years of experience with insurance verifications and benefits required
Proficient in MS Office 365 Suite
Excellent written, verbal, organizational, and communication skills
Ability to be flexible within parameters of treatment programs and modalities
High School Diploma or equivalent
Strong customer service focus
PREFERRED QUALIFICATIONS
Preferred qualifications include the following:
Bachelor's Degree
Odyssey House Louisiana, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
$30k-36k yearly est. 53d ago
Patient Care Coordinator
Delricht Research
Patient care coordinator job in New Orleans, LA
Salary:
Why DelRicht?
Would you love to be a part of the cutting edge of healthcare and science innovation? Do you enjoy managing projects and making sure everyone on the team has the information they need to be successful? Are you looking for a position that has opportunities for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you!
Who We Are
DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites in 18 states.
Position Main Objective: As a DelRicht PatientCareCoordinator, you will play a key role in planning, executing, and overseeing clinical research projects to ensure successful completion while adhering to regulatory guidelines and ethical standards. This is a project management role which requires exceptional communication. Were looking for a highly motivated individual! You will work closely with multiple departments, investigators, and sponsors to ensure successful execution of clinical research protocols.
NOTE:This is a full-time onsite position in New Orleans, LA. No hybrid or remote-seeking candidates, please. Preference will be given to local applicants.
Job Description:
The PatientCareCoordinator will maintain all activities related to the conduct of clinical trials including but not limited to:
Leading and managing clinical research projects from initiation to completion, ensuring adherence to timelines and quality standards.
Identifying project risks and developing strategies to ensure successful project execution.
Monitoring study progress and proactively identifying any deviations, resolving issues promptly to prevent delays.
Leading and motivating clinical teams to achieve project objectives and milestones.
Facilitating effective communication between team members, clients, and vendors.
Ensuring all clinical research activities are conducted in compliance with relevant regulations, Good Clinical Practice (GCP), and company SOPs.
Performing quality checks to ensure data accuracy and integrity, and resolve any discrepancies promptly.
Overseeing data collection, analysis, and reporting activities in coordination with the data management team.
Preparing project progress reports, ensuring clear communication of study status and key performance indicators to stakeholders.
The right candidate will:
Be self motivated! Energetic! Positive!
Focus on providing exceptional patientcare and creating memorable experiences
Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals
Believe in high quality and have a high standard of compliance to our study protocols
Be remarkably organized
Be skilled at problem solving
Manage multiple tasks and clinical trials efficiently
Accept ownership of tasks from inception through completion and assume responsibility for personal success
Skills needed to win:
Required:
1-2 years of professional work experience
Required:
B.S or B.A from any accredited university
Required:
Proficient in utilizing technology, including relevant software applications and tools required for the role
Preferred:
Proven skill in constructing and analyzing spreadsheets
Preferred:
Experience working cross-functionally across departments/shared services teams, etc.
Coffee drinkers preferred. Tea drinkers accepted.
DelRicht Researchs Core Values:Production, Humility, Consistency
Production:
We deliver on our promises
We have a bias towards action: we value independent problem solving
We proactively over deliver: we can act without being told what to do and we always have new ideas that will be heard and will improve the company
Humility:
We support each other relentlessly
We always have enthusiasm: we exhibit passion and excitement about our work which leads to everyone having a can do attitude
We embrace change: we are excited to always be growing and moving the organization forward which means change is the norm for us
Coachable: we all love to learn, we are willing to be taught and will adapt quickly
Consistency:
We always are able to execute: we get it right the first time and promote touch it once accuracy
We have persistence: we demonstrate the tenacity and willingness to go the distance to get something done
We are calm under pressure: we can maintain stable performance when under heavy pressure or stress
Team Perks & Benefits at DelRicht Research:
Medical, Dental and Vision Insurance
Short Term Disability, Long Term Disability, and Life Insurance
Generous Paid Time Off that builds throughout your career with the company
Even though we are in healthcare, we do not work nights, weekends or 12 hour shifts (yes, nurses love us!)
401K (includes discretionary match/profit sharing)
Exceptional quarterly bonus plan that clearly outlines your bonus potential per quarter
Job Type: Full-time 40+ hrs
Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page!
Website:************************
Patient Testimonials:******************************************
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
$22k-34k yearly est. 5d ago
Front Desk Coordinator - Harahan, LA
The Joint Chiropractic 4.4
Patient care coordinator job in Harahan, LA
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Full time: Monday - Friday 8:30a - 6p and Saturdays 8:30 - 3p
$14 per hour
BONUS Potential
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit
$14 hourly Auto-Apply 3d ago
Medical Office Assistant.Non-Certified
Tulane University 4.8
Patient care coordinator job in New Orleans, LA
The Medical Office Assistant functions as the Patient Liaison, performing a variety of clinical, clerical, and administrative functions. The Medical Office Assistant ensures timely response to phone calls from patients, patient families and referring physicians; serves to prioritize nature of phone calls and assesses insurance status; arranges for reminder calls for patients and coordinatespatient scheduling for the physicians at the clinic inclusive of medical diagnostic tests; provides necessary office files and requests outside medical records; ensures emergency phone calls are directed to the appropriate physician immediately; participates in patient satisfaction, quality of care and marketing surveys; and interfaces the office staff in terms of cross-coverage when someone is away. The Medical Office Assistant is also responsible for collecting co-pays, ensuring completion of physician referrals, verifying insurance eligibility and benefits, obtaining authorizations for office procedures, medications, and diagnostic imaging. Clinical duties include, but are not limited to, triaging patients, collecting medical information, recording vital signs (blood pressure, pulse, and weight), and assisting providers during procedures. Additional responsibilities will include maintaining the stock room and the physical environment of the exam and procedure rooms. • Working knowledge of insurance pre-certification, reimbursement, and denial processes
* Familiarity with Medicare, Medicaid, and commercial payers
* Understands how the referral team integrates with others to accomplish team objectives
* Acts as an informal resource for referral team members with less experience
* Work impacts the quality and timeliness and effectiveness of the referral team; uses discretion to modify work practices and processes to achieve results or improve efficiency
* General knowledge of office equipment: fax, copier, multi-line phone system, voicemail
* Knowledge of Microsoft Word and Excel
* Strong customer service/patient relation skills
* Ability to establish priorities and interact professionally with individuals
* In depth knowledge of good clinical practices as set forth by federal regulations.
* Ability to work in a fast-paced environment and patient-centered atmosphere.
SPECIAL REQUIRED ABILITY FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES:
Ability to complete and pass successfully the required occupational health screening referenced in the University's Animal Handler Health Surveillance Program on an annual basis.
REQUIRED BACKGROUND CHECK, PHYSICAL, AND DRUG SCREENING FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES:
Selected candidates must complete and pass a background check and an occupational health screening as a condition of employment. For identified jobs, a drug screening will also be required. The background investigation required occupational health screening, and any required drug screening will be conducted after a conditional employment offer has been extended.
* High School Diploma or equivalent
* Two years of clerical/administrative medical office experience
* Working knowledge of Microsoft Office
* Familiarity with electronic medical records
* Some knowledge of medical terminology
* Prior experience in an Orthopaedic or Physical Therapy practice
$27k-32k yearly est. 13d ago
Health Coordinator
Maximus 4.3
Patient care coordinator job in New Orleans, LA
Description & Requirements You need to live in the Oxfordshire for this role. Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP). This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes.
You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals.
Non London - £25,000 to £28,000
You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services.
Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family.
You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity.
In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity.
• Call families who receive an above healthy weight NCMP letter
• Discuss how they feel about receiving the letter
• Have sensitive and perhaps tough conversations with parents regarding their child's weight
• Discuss the support available in the local community and talk through the services we provide
• If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families
• Update system with communications with families
• Manage family profiles on the CRM
• Manage the NCMP data
• Understand the community support available for families
• Support the delivery team on asset mapping of local services
• Meet with local partners and stakeholders to update on our services
• Any other requirements for the business
Community Outreach and Stakeholder Collaboration
Develop and sustain relationships with NCMP (National Child Measurement Programme) nurses across localities to enhance referral pathways and service integration.
Support school-based engagement initiatives such as workshops, assemblies, and activity days to promote healthy lifestyles and increase service visibility among children and families.
Key Contacts & Relationships:
Internal
Co-workers, managers, and wider team
Health Division colleagues
Maximus central division
Maximus companies and associates
Colleague forums
External
Local Authority
Integrated Care Partnerships / Boards
Community and Voluntary sector
Population being served / supported.
Sub-contractors and key partners
Community stakeholders
Co-location cooperatives
Healthcare settings including GP Practices / Primary Care Networks
Qualifications and Experience
• Level 4 in office admin, diploma in office admin or equivalent
• Experience of working in a public health environment
• Experience of working in a customer facing role
• Experience and competence in using a data management system
• Experience of using IT systems
• Experience of inputting and processing data
• Experience of managing customer concerns or issues
• Experience of working remotely
• Experience in communicating information with other teams
• An understanding of the stages of behaviour change
Individual competencies
• A personable, non-judgmental and sensitive approach to communicating with the public
• IT literate especially excellent working knowledge of Microsoft Office
• Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team
• Fluent and clear in English speaking
• Active listening skills
• Excellent data processing and data management system skills
• Confident, self motivated, passionate, flexible and adaptable
• Good attention to detail
• Able to respond positively to new situations
• Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information.
• Ability to reflect and appraise own performance and that of others
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,000.00
Maximum Salary
£
28,000.00
$32k-46k yearly est. 4d ago
Front Desk Coordinator I
Smile Doctors
Patient care coordinator job in Metairie, LA
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Prerequisites for success:
Basic knowledge of Microsoft Office
Ability build rapport with patients
Ability to establish and maintain good working relationships with patients and coworkers
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patientcare with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
$22k-28k yearly est. 15d ago
IPM Front Desk Coordinator - METAIRIE, LA
La Health Solutions
Patient care coordinator job in Metairie, LA
The Front Desk Coordinator serves as the first point of contact for patients and visitors, ensuring a professional and welcoming clinic experience. This role supports providers and clinic staff with scheduling, patient check-in and check-out, medical record management, and general administrative tasks. Additional responsibilities include assisting with patient flow, communicating with patients about appointments and financial obligations, collecting payments as needed, and providing Spanish translation when applicable.
Hours
Clinical Hours (Metairie Clinic):
Tuesdays: 6:45 AM - 3:00 PM
Wednesdays: 6:45 AM - 3:00 PM
Fridays: 5:45 AM - 2:00 PM
Clinical days may fluctuate based on clinic needs.
Non-Clinical Hours: Monday through Friday, 8:00 AM - 5:00 PM
$22k-28k yearly est. 39d ago
Patient Care Representative
The Urgent Care 4.7
Patient care coordinator job in Gretna, LA
Job DescriptionSalary: $10-$15 DOE
Looking for a highly motivated and positive individual to add to our team. Must have a professional, friendly, and enthusiastic phone presence and ability to interact with patients with a positive CARING impact. Your responsibilities include but are not limited to checking patients in, validating insurance, managing the waiting room, answering phone calls, making check-in times, triage patients, and making sure our patients have a 5-star experience. Ability to provide patients with outstanding patientcare by applying best practices and quality service to aid in the health and well-being of our patients, while also standing by the mission and values of The Urgent Care. Candidate must be able to get along well with others and be able to work in a fast-paced environment. Must have availability on weekends, afternoon/night shift (3 pm - 9 pm), and holidays. Great job opportunity for entry-level.
PatientCare Representative Duties and Responsibilities:
Greet patients in a friendly and professional manner
Answer incoming phone calls and respond to patient questions, providing information about services, pricing, and scheduling
Schedule patient check-in times for all locations
Verify patient insurance data and collect payments when necessary
Maintain patient records and ensure accurate data entry
Communicate effectively with patients, providers, and other healthcare professionals
Provide support to clinical staff as needed
Triage patients
Assist with patient check-in and check-out processes, including providing necessary paperwork and ensuring accurate billing information
Maintain a clean and organized work environment, including patient waiting areas and exam rooms
Adhere to all HIPAA and patient privacy regulations
Participate in training and continuing education to stay up-to-date on healthcare industry developments and best practices
PatientCare Representative Requirements:
High School Diploma or Equivalent
Pass periodic testing triaging patients (ex. taking blood pressure)
Possess a strong desire to help others
Compassionate and sensitive to patients' needs and concerns
BLS certified within 90 days of employment
Bilingual in Spanish and English a PLUS*
Open and flexible availability
(with a minimum of 20-30 hours per week)
Ability to commute between two of our five clinics (*if necessary. Locations are in Gretna, Harvey, Mid-City, Uptown, and LaPlace)
We will train you on everything you need to know but we will prioritize candidates who have:
Medical Assistant Certificate or Associates degree in related field
Minimum 2 years customer service experience
Previous experience in medical environment, EMR systems, working with patients
Ability to work in a fast-paced, high-patient volume environment
Benefits:
Health Insurance (BCBS)
Dental Insurance (BCBS)
Vision Insurance (BCBS)
Retirement 401k
Life Insurance
Short/Long term disability
Medical stipend at clinic (includes family after 90 days)
Holiday Pay
Job Types: Full-time, Part-time
Under the supervision of the Practice Manager, the Patient Access Representative is responsible for obtaining accurate patient demographics and insurance information during the patient interview process; the process includes in-person, and phone interviews, corrects information as needed. Processes the registration including obtaining the patients signature on the Authorization for Treatment, Advanced Beneficiary Notice (ABN) and completing the Medicare Secondary Payer (MSP) questionnaire. Scans all necessary documentation into SRS. Collects co-payments, estimated co-insurance and deductibles, which includes phone calls to patients to discuss financial responsibility prior to service as well as collecting at time of service. Answers incoming phone calls and assist caller as needed. And any other duties assigned by the Practice Manager.
Essential Duties and Responsibilities
Registration Front Desk
Able to handle heavy phone volumes, ensures that callers are transferred to the appropriate department and/or person. Answers calls in a timely manner; identifies department and self when answering the telephone. Able to handle all codes and stat calls proficiently.
Verifies that patient demographic information is accurate and ensures that insurance cards, consents and other admission documents are complete and in order.
Ability to explain required forms to the patient in detail (i.e.: Authorization for Treatment, Advanced Beneficiary Notice (ABN), Medicare Secondary Payer (MSP) questionnaire). Obtains required signatures as needed.
As part of the pre-registration process, contacts patient to verify demographic information, insurance information, and MSP questionnaire.
Informs patients of estimated balance due and collects monies due at time of service.
Demonstrates knowledge of all features and functions of the Patient Accounting areas.
Notifies appropriate staff regarding any issues or concerns in a timely manner.
Balances daily receipts list to cash, checks, and credit card payments received at the end of each day.
Other Duties
Functions as back up to concierge.
Other duties as assigned.
Core Competencies
Action Orientation - Targets and achieves results, overcomes obstacles, accepts responsibility, establishes standards and responsibilities, creates a results-oriented environment, and follows through on actions.
Communications - Communicates well both verbally and in writing. Effectively conveys and shares information and ideas with others. Listens carefully and understands various viewpoints. Presents ideas clearly and concisely and understands relevant detail in presented information.
Creativity/Innovation - Generates novel ideas and develops or improves existing and new systems that challenge the status quo, takes risks, and encourages innovation.
Critical Judgment - Possesses the ability to define issues and focus on achieving workable solutions. Consistently does the right thing by performing with reliability.
Customer Orientation - Listens to customers, builds customer confidence, increases customer satisfaction, ensures commitments are met, sets appropriate customer expectations, and responds to customer needs.
Interpersonal Skills - Effectively and productively engages with others and establishes trust, credibility, and confidence with others.
Leadership - Motivates, empowers, inspires, collaborates with, and encourages others. Builds consensus when appropriate. Focuses team members on common goals.
Teamwork - Knows when and how to attract, develop, reward, and utilize teams to optimize results. Acts to build trust, inspire enthusiasm, encourage others, and help resolve conflicts and develop consensus in creating high-performance teams.
Professional Requirements
Meets dress code standards and adheres to policies.
Completes annual education requirements.
Maintains patient confidentiality at all times.
Reports to work on time and as scheduled, completes work within designated time.
Wears identification while on duty, uses computerized punch time system correctly.
Completes in-services and returns in a timely fashion.
Attends annual review and department in-services, as scheduled.
Attends staff meetings annually, reads and returns all monthly staff meeting minutes.
Represents the organization in a positive and professional manner.
Actively participates in performance improvement and continuous quality improvement (CQI) activities.
Complies with all organizational policies regarding ethical business practices.
Communicates the mission, ethics and goals of the hospital, as well as the focus statement of the department.
Promotes professional growth of subordinates by sharing knowledge and/or directing them to sources if information appropriate to given situation. Utilizes journals, books, etc. to learn and/or improve new techniques and equipment.
Assists other staff members in performing any duty that enhances the delivery of patientcare.
Regulatory Requirements
High school diploma.
Two (2) or more years' experience.
Skills
Ability to communicate effectively in English, both verbally and in writing.
Basic computer knowledge.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires repetitive motions, standing, walking, bending, kneeling and stooping all day. The employee must frequently lift or move items weighing up to 20 pounds.
View all jobs at this company
$22k-27k yearly est. 60d+ ago
Accessibility Coordinator
Loyola University New Orleans 4.5
Patient care coordinator job in New Orleans, LA
The Accessibility Coordinator serves as academic support personnel in the Student Success Center. This position provides guidance and process to University partners for compliance with the ADA Amendment Act, Section 504, and other federal and state laws.
In addition, this person may also assist with programs and events to support the goals of the Office for Accessible Education and the Student Success Center. This position is part of a dynamic, student-centric team that supports Loyola students. The Coordinator will interact with the SSC staff and reports to the Director of the Office for Accessible Education.
Examples of Duties
* Strong knowledge of ADA and Section 504 compliance laws with emphasis on students with disabilities in higher education including best and common practices for academic needs including eligibility processes; medical documentation; educational technology; effective communication; and student housing.
* Determines reasonable accommodations and provides direct support services to students with disabilities.
* Monitors progress of students in support of retention efforts; makes referrals as needed.
* Works with SSC team members and other relevant individuals on campus to coordinate and implement accommodations/services.
* Serves as a resource to the campus community regarding disability-related matters as directed.
* Develops and implements disability related programming for faculty, staff, students.
* Provides training and access to students regarding assistive technology.
* Coordinates the acquisition of texts and course materials for students who need alternate format course materials.
* Assists the office in proctoring exams for students with testing accommodations.
* Maintains current knowledge of best practices and legal mandates and for all areas of disability
* Prepares and delivers disability-related communications and updates to campus community
* Works collaboratively with students and Faculty Liaison under direction of Director
* Develops policies, procedures, and departmental objectives under direction of Director
* In absence of Director, oversees departmental operations, makes eligibility decisions, and works towards resolution of problems and concerns
* Purposefully shapes the dialogue for collaborative engagement to advance accessibility efforts with all stakeholders
* Develops and coordinates trainings including online educational opportunities
* Represents the Director and/or the office at meetings, as necessary
* Represent the Office for Accessible Education on university-wide committees as appropriate
* Other duties as assigned
Additional Responsibilities:
* Serve on the OAE / SSC planning committee to formulate the strategic plans and annual reports.
* Assist the Director in activities to recruit students to the university.
* Assist the Director with the professional writing demands of the office.
* Assist the Office Manager in overseeing and recording the hours for work study and student assistants who tutor SSC students.
Typical Qualifications
* Bachelor's degree required. Master's degree in special education, disability services, psychology, vocational rehabilitation, or other related field preferred.
* Ability to interpret disability-related documentation/psychoeducational assessment reports
* Experience and sensitivity in working with people with disabilities; ability to tactfully handle sensitive situations with discretion
* Possess excellent interpersonal, communication, time-management, problem solving, and multitasking skills
* Ability to manage competing priorities and timelines while bringing initiatives to completion
Additional Desirable Qualifications
* Minimum 1 year of ADA and disability services experience in higher education preferred.
* Spanish fluency (desired, not required)
PHYSICAL REQUIREMENTS:
* Ability to speak and listen effectively in individual or small group settings with or without accommodations.
* Ability to perform job duties with or without reasonable accommodations.
$23k-28k yearly est. 48d ago
Front Desk Coordinator
Monarch Medical Management
Patient care coordinator job in Mandeville, LA
Front Desk Coordinator - Full-Time Company: Monarch Medical Management
Monarch Medical Management is an integrated medical facility dedicated to providing the community with comprehensive specialty services, including progressive chiropractic care. Our mission is to deliver the highest level of care and compassion in a personalized setting. We are a full-service provider of bone, joint, and muscle care.
We are currently seeking a professional, service-oriented Front Desk Coordinator to join our fast-paced chiropractic practice in Mandeville. As the first point of contact, you will play a critical role in creating a welcoming and supportive environment for our patients.
Schedule:
This is a full-time position with the following hours:
Monday, Wednesday, Thursday: 8:45 AM - 6:00 PM
Tuesday: 6:45 AM - 4:00 PM
Friday: 8:45 AM - 4:00 PM
Saturdays: As needed
Key Responsibilities:
Greet and assist patients and visitors in a courteous, professional manner
Answer incoming calls promptly and direct appropriately
Collect co-pays and balances; explain financial obligations to patients
Register and update patient information; verify insurance eligibility
Schedule appointments and manage provider calendars
Ensure efficient patient flow and timely communication with clinical staff
Maintain patient records and ensure availability of treatment information
Uphold privacy and confidentiality protocols (HIPAA compliance)
Provide translation for Spanish-speaking patients (preferred)
Cross-train with medical assistant duties as needed
Perform additional administrative duties as assigned
Qualifications:
High school diploma or equivalent; some college preferred
Minimum 2 years of customer service or front desk experience, preferably in a healthcare setting
Bilingual (Spanish) is a plus
Strong organizational, communication, and multitasking skills
Positive, professional attitude with attention to detail
Benefits:
Health, Dental, and Vision Insurance (eligible after 60 days)
Continued Education Programs
Paid Time Off (PTO) and Paid Holidays
Retirement Plans
Monarch Medical Management is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
View all jobs at this company
$22k-28k yearly est. 60d+ ago
Patient Access Representative 1 - Ascension Family Medicine Clinic
FMOL Health System 3.6
Patient care coordinator job in Gonzales, LA
The Clinic Access Rep 1 is responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Relies on established guidelines to accomplish tasks. Works under close supervision.
Job Function:
* Customer Service: This will have been satisfactorily performed when:
* Patients are courteously and appropriately advised of the collection and billing procedures and anticipated charges so as to assist patients in their understanding their liability and responsibility regarding their payment as evidenced by less than 5 complaints a year.
* All patients/families are courteously welcomed and greeted to the clinic as evidenced by lack of complaints.
* Questions & concerns from patients and/or family members are answered/addressed in an appropriate manner as evidenced by lack of customer complaints.
* Patients are informed of their rights and Advance Directives upon request.
* Patient and insurance information is accurately obtained and edited as necessary in the clinic's computer system, as evidenced by information is accurate at all times.
* Patient Flow: This will have been satisfactorily performed when:
* Documentation related to patient referrals is accurately processed at all times.
* Patient appointments are scheduled and rescheduled as appropriate as evidenced by effective patient flow through the clinic at all times.
* A variety of clerical duties (answers telephone calls, retrieves medical records, records data, types memorandums, etc.) are efficiently completed in a timely and efficient manner at all times.
* Current patient charts/files and appropriate information are accurately filed as evidenced by ease of the file retrieval process.
* Payor Regulations: This will have been satisfactorily performed when:
* Claim edits and denials are researched and discrepancies resolved within 2 days of notification.
* All information for completing the billing process, including charge information from the physician is researched and discrepancies resolved within 2 days of receipt.
* Charges are keyed and batches processed daily, and bank/deposit summary is prepared immediately after balancing payment to receipts.
* Diagnosis and procedures codes are reviewed for accuracy and data is entered into the system at point of service as evidenced by up-to-date records at all times.
* Patient payments for services rendered are verified and collected from patient 100% of the time; Account balances are verified, and the outstanding balance collected from patient and the daily cash fund reconciled daily.
* A general knowledge of the health plans, including co-pays, deductibles and co-insurance is maintained at all times.
* Other Duties As Assigned: This will have been satisfactorily performed when:
* Other duties as assigned are completed.
* Acts as a backup for others in the clinic as needed.
Experience - 6 months experience in a customer service/front desk role or a graduate of a front office/medical office program. Bachelor's degree may substitute for experience.
Education - High School Diploma or Equivalent
Special Skills - Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.
$23k-28k yearly est. 5d ago
Patient Access Representative 1 - Ascension Family Medicine Clinic
Franciscan Missionaries of Our Lady University 4.0
Patient care coordinator job in Gonzales, LA
The Clinic Access Rep 1 is responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Relies on established guidelines to accomplish tasks. Works under close supervision.
Responsibilities
Job Function:
* Customer Service: This will have been satisfactorily performed when:
* Patients are courteously and appropriately advised of the collection and billing procedures and anticipated charges so as to assist patients in their understanding their liability and responsibility regarding their payment as evidenced by less than 5 complaints a year.
* All patients/families are courteously welcomed and greeted to the clinic as evidenced by lack of complaints.
* Questions & concerns from patients and/or family members are answered/addressed in an appropriate manner as evidenced by lack of customer complaints.
* Patients are informed of their rights and Advance Directives upon request.
* Patient and insurance information is accurately obtained and edited as necessary in the clinic's computer system, as evidenced by information is accurate at all times.
* Patient Flow: This will have been satisfactorily performed when:
* Documentation related to patient referrals is accurately processed at all times.
* Patient appointments are scheduled and rescheduled as appropriate as evidenced by effective patient flow through the clinic at all times.
* A variety of clerical duties (answers telephone calls, retrieves medical records, records data, types memorandums, etc.) are efficiently completed in a timely and efficient manner at all times.
* Current patient charts/files and appropriate information are accurately filed as evidenced by ease of the file retrieval process.
* Payor Regulations: This will have been satisfactorily performed when:
* Claim edits and denials are researched and discrepancies resolved within 2 days of notification.
* All information for completing the billing process, including charge information from the physician is researched and discrepancies resolved within 2 days of receipt.
* Charges are keyed and batches processed daily, and bank/deposit summary is prepared immediately after balancing payment to receipts.
* Diagnosis and procedures codes are reviewed for accuracy and data is entered into the system at point of service as evidenced by up-to-date records at all times.
* Patient payments for services rendered are verified and collected from patient 100% of the time; Account balances are verified, and the outstanding balance collected from patient and the daily cash fund reconciled daily.
* A general knowledge of the health plans, including co-pays, deductibles and co-insurance is maintained at all times.
* Other Duties As Assigned: This will have been satisfactorily performed when:
* Other duties as assigned are completed.
* Acts as a backup for others in the clinic as needed.
Qualifications
Experience - 6 months experience in a customer service/front desk role or a graduate of a front office/medical office program. Bachelor's degree may substitute for experience.
Education - High School Diploma or Equivalent
Special Skills - Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.
$24k-28k yearly est. 5d ago
Accepting Resumes for Future Openings: Front Office Coordinator - Be the Heart of Our Team
All Saints Insurance Agency
Patient care coordinator job in Slidell, LA
Replies within 24 hours Benefits:
Bonus based on performance
Competitive salary
Free food & snacks
Free uniforms
Opportunity for advancement
Paid time off
Entry-Level Position - No Insurance Experience Required (But a Plus!). Prior office experience is required.
Important: Make sure you see a “Thank you” page after submitting your application-otherwise, we didn't get it!
About the Position
Our Front Office Coordinator is the heartbeat of All Saints Insurance, keeping everything running smoothly and ensuring our clients leave with a smile. You'll be the first impression for our clients, tackling their questions and solving problems with a positive vibe. We're swamped with work and need someone service-driven to jump in and help lighten the load. Love dogs? Even better-Jax and Dixie, our mini schnauzers, are office regulars! We're looking for a team player who's in it for the long haul and excited to grow with us.
What You'll Do:
Be the friendly voice on the phone and the welcoming face for walk-ins.
Solve client problems like a pro-quick questions or tricky issues, you've got it.
Handle quotes, emails, annual reviews, and admin tasks with ease.
Keep our office humming-manage systems, sort mailings, and stay organized.
Brighten someone's day, every day-you're why they'll love working with us.
Hours: Monday to Friday, 8:30am-5pm (with 1 hour for lunch). No weekends or nights!
Why You'll Love Working Here
Growth from Day One: Get licensed within 30 days (we'll help!), with room to advance.
Stable Pay + Bonuses: Steady paycheck with bonus potential as you grow.
Team Vibes: We're a tight-knit crew that wins together-you're family here.
No Commute Hassle: We hire local and keep it stress-free (Slidell folks, this is for you!).
Work with Purpose: Help people protect what matters most (and hang out with dogs!).
Who You Are (Or Want to Be)
A people person-you've never met a stranger and love making someone's day.
Quick on your feet-you adapt fast and thrive on solving problems.
Reliable and ready-you're on time, on point, and up for a challenge.
A multitasker who stays cool under pressure (and loves checklists).
A team player with a “we've got this” attitude.
Job Requirements
Willing to get your insurance license within 30 days (we'll guide you-no experience needed)
Able to type 35 words per minute.
Available Monday-Friday, in-office during business hours.
Positive attitude and a good sense of humor-you don't take yourself too seriously.
Bonus: You love dogs (or at least don't mind them)-Jax and Dixie are part of the team!
How to Apply
Submit your application and resume via the career site.
Check your email (and spam folder)-if we think you're a fit, we'll reach out fast.
Pro Tip: Want more details? See the full job description and pay scale here: bit.ly/OfficeCoordinatorJobDescript
Why All Saints?We're not your typical insurance agency. At All Saints, we're about teamwork, positivity, and making insurance feel human. We're tech-savvy, adaptable, and always improving. We communicate directly, hold each other accountable, and take pride in helping our clients and community. If you want a job where you can grow, make a difference, and join a team that feels like family, this is it.
Hear from our team: bit.ly/ASIteamhiring
$20k-28k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator
Delricht Research
Patient care coordinator job in New Orleans, LA
Why DelRicht?
Would you love to be a part of the cutting edge of healthcare and science innovation? Do you enjoy managing projects and making sure everyone on the team has the information they need to be successful? Are you looking for a position that has opportunities for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you!
Who We Are
DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites in 18 states.
Position Main Objective: As a DelRicht PatientCareCoordinator, you will play a key role in planning, executing, and overseeing clinical research projects to ensure successful completion while adhering to regulatory guidelines and ethical standards. This is a project management role which requires exceptional communication. We're looking for a highly motivated individual! You will work closely with multiple departments, investigators, and sponsors to ensure successful execution of clinical research protocols.
NOTE: This is a full-time onsite position in New Orleans, LA. No hybrid or remote-seeking candidates, please. Preference will be given to local applicants.
Job Description:
The PatientCareCoordinator will maintain all activities related to the conduct of clinical trials including but not limited to:
Leading and managing clinical research projects from initiation to completion, ensuring adherence to timelines and quality standards.
Identifying project risks and developing strategies to ensure successful project execution.
Monitoring study progress and proactively identifying any deviations, resolving issues promptly to prevent delays.
Leading and motivating clinical teams to achieve project objectives and milestones.
Facilitating effective communication between team members, clients, and vendors.
Ensuring all clinical research activities are conducted in compliance with relevant regulations, Good Clinical Practice (GCP), and company SOPs.
Performing quality checks to ensure data accuracy and integrity, and resolve any discrepancies promptly.
Overseeing data collection, analysis, and reporting activities in coordination with the data management team.
Preparing project progress reports, ensuring clear communication of study status and key performance indicators to stakeholders.
The right candidate will:
Be self motivated! Energetic! Positive!
Focus on providing exceptional patientcare and creating memorable experiences
Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals
Believe in high quality and have a high standard of compliance to our study protocols
Be remarkably organized
Be skilled at problem solving
Manage multiple tasks and clinical trials efficiently
Accept ownership of tasks from inception through completion and assume responsibility for personal success
Skills needed to win:
Required:
1-2 years of professional work experience
Required:
B.S or B.A from any accredited university
Required:
Proficient in utilizing technology, including relevant software applications and tools required for the role
Preferred:
Proven skill in constructing and analyzing spreadsheets
Preferred:
Experience working cross-functionally across departments/shared services teams, etc.
Coffee drinkers preferred. Tea drinkers accepted.
DelRicht Research's Core Values: Production, Humility, Consistency
Production:
We deliver on our promises
We have a bias towards action: we value independent problem solving
We proactively over deliver: we can act without being told what to do and we always have new ideas that will be heard and will improve the company
Humility:
We support each other relentlessly
We always have enthusiasm: we exhibit passion and excitement about our work which leads to everyone having a ‘can do' attitude
We embrace change: we are excited to always be growing and moving the organization forward which means change is the norm for us
Coachable: we all love to learn, we are willing to be taught and will adapt quickly
Consistency:
We always are able to execute: we get it right the first time and promote ‘touch it once' accuracy
We have persistence: we demonstrate the tenacity and willingness to go the distance to get something done
We are calm under pressure: we can maintain stable performance when under heavy pressure or stress
Team Perks & Benefits at DelRicht Research:
Medical, Dental and Vision Insurance
Short Term Disability, Long Term Disability, and Life Insurance
Generous Paid Time Off that builds throughout your career with the company
Even though we are in healthcare, we do not work nights, weekends or 12 hour shifts (yes, nurses love us!)
401K (includes discretionary match/profit sharing)
Exceptional quarterly bonus plan that clearly outlines your bonus potential per quarter
Job Type: Full-time 40+ hrs
Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page!
Website: ************************
Patient Testimonials: ******************************************
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
$22k-34k yearly est. 3d ago
Front Desk Coordinator - Harahan, LA
The Joint Chiropractic 4.4
Patient care coordinator job in New Orleans, LA
Job Description
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Full time: Monday - Friday 8:30a - 6p and Saturdays 8:30 - 3p
$14 per hour
BONUS Potential
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit
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$14 hourly 3d ago
Front Desk Coordinator I
Smile Doctors
Patient care coordinator job in Hammond, LA
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Dental or Orthodontic experience preferred.
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Prerequisites for success:
High School Diploma or equivalent required
One (1) year of administrative experience preferred
Bilingual a plus, but not required
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patientcare with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
$22k-28k yearly est. 6d ago
Patient Care Representative
The Urgent Care 4.7
Patient care coordinator job in New Orleans, LA
Job DescriptionSalary: $15-16 DOE
Looking for a highly motivated and positive individual to add to our team. Must have a professional, friendly, and enthusiastic phone presence and ability to interact with patients with a positive CARING impact. Your responsibilities include but are not limited to checking patients in, validating insurance, managing the waiting room, answering phone calls, making check-in times, triage patients, and making sure our patients have a 5-star experience. Ability to provide patients with outstanding patientcare by applying best practices and quality service to aid in the health and well-being of our patients, while also standing by the mission and values of The Urgent Care. Candidate must be able to get along well with others and be able to work in a fast-paced environment. Must have availability on weekends, afternoon/night shift (3 pm - 9 pm), and holidays. Great job opportunity for entry-level.
PatientCare Representative Duties and Responsibilities:
Greet patients in a friendly and professional manner
Answer incoming phone calls and respond to patient questions, providing information about services, pricing, and scheduling
Schedule patient check-in times for all locations
Verify patient insurance data and collect payments when necessary
Maintain patient records and ensure accurate data entry
Communicate effectively with patients, providers, and other healthcare professionals
Provide support to clinical staff as needed
Triage patients
Assist with patient check-in and check-out processes, including providing necessary paperwork and ensuring accurate billing information
Maintain a clean and organized work environment, including patient waiting areas and exam rooms
Adhere to all HIPAA and patient privacy regulations
Participate in training and continuing education to stay up-to-date on healthcare industry developments and best practices
PatientCare Representative Requirements:
High School Diploma or Equivalent
Pass periodic testing triaging patients (ex. taking blood pressure)
Possess a strong desire to help others
Compassionate and sensitive to patients' needs and concerns
BLS certified within 90 days of employment
Bilingual in Spanish and English a PLUS*
Open and flexible availability
(with a minimum of 20-30 hours per week)
Ability to commute between two of our five clinics (*if necessary. Locations are in Gretna, Harvey, Mid-City, Uptown, and LaPlace)
We will train you on everything you need to know but we will prioritize candidates who have:
Medical Assistant Certificate or Associates degree in related field
Minimum 2 years customer service experience
Previous experience in medical environment, EMR systems, working with patients
Ability to work in a fast-paced, high-patient volume environment
Benefits:
Health Insurance (BCBS)
Dental Insurance (BCBS)
Vision Insurance (BCBS)
Retirement 401k
Life Insurance
Short/Long term disability
Medical stipend at clinic (includes family after 90 days)
Holiday Pay
Job Types: Full-time, Part-time
How much does a patient care coordinator earn in Metairie, LA?
The average patient care coordinator in Metairie, LA earns between $19,000 and $42,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Metairie, LA
$28,000
What are the biggest employers of Patient Care Coordinators in Metairie, LA?
The biggest employers of Patient Care Coordinators in Metairie, LA are: