Patient care coordinator jobs in Olathe, KS - 668 jobs
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Patient Care Specialist
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Medication Coordinator
Patient Service Coordinator
Central Scheduler
Neurosurgery Scheduling Specialist - Full-Time
Saint Luke's Health System 4.3
Patient care coordinator job in Kansas City, MO
A leading health system provider in Kansas City is seeking a Procedural Scheduler to comprehensively coordinate and manage scheduling for clinic patients. Responsibilities include obtaining preauthorizations from insurance companies and managing all EPIC referral work queues. The ideal candidate will possess outstanding organization skills and a strong focus on customer and patientcare. This full-time position offers an opportunity to work within a diverse and inclusive environment.
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$38k-43k yearly est. 3d ago
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Certified Medical Assistant Coordinator Float
Adventhealth 4.7
Patient care coordinator job in Shawnee, KS
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Day-Weekend (United States of America)
**Address:**
11245 SHAWNEE MISSION PKWY
**City:**
SHAWNEE MISSION
**State:**
Kansas
**Postal Code:**
66203
**Job Description:**
**All the benefits and perks you need for you and your family:**
+ Up to $10,000 Sign-on Bonus, when applicable
**Schedule:** Full Time
**Shift:** Requires full availability weekdays 8am-8pm, and weekends 8am-5pm.
A sample 2-week schedule would look like this:
+ Week A: Mon & Tues 8am-8pm, Fri 8am-2pm, Sat 8am-5pm
+ Week B: Sun 8am-5pm, Wed & Thurs 8am-8pm, Fri 2pm-8pm
________________________________________________________________
+ Follows CDC guidelines, infection prevention practices, demonstrates appropriate use of PPE, performs hand washing according to policy, and follows safety regulations.
+ Completes check-out duties and relays instructions/care to the patient or family.
+ Performs diagnostic and occupational medicine testing, including EKG, spirometry, audiometry, titmus, pulse oximetry, and forensic testing collections in accordance with DOT and Drug Free Workplace Guidelines.
+ Drives customer service initiatives by creating and owning the patient experience.
+ Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution, and handles various job tasks simultaneously.
**The expertise and experiences you'll need to succeed:**
**QUALIFICATION REQUIREMENTS:**
High School Grad or Equiv (Required) Basic Life Support - CPR Cert (BLS) - RQI Resuscitation Quality Improvement, Breath Alcohol Technician (BAT) - EV Accredited Issuing Body, Certified Alcohol and Drug Counselor (CADC) - Accredited Issuing Body, Certified Clinical Medical Assistant (CCMA) - EV Accredited Issuing Body, Certified Medical Assistant (CMA) - EV Accredited Issuing Body, Clinical Medical Assistant Certification (CMAC) - EV Accredited Issuing Body, Licensed Paramedic (PARA) - EV Accredited Issuing Body, National Certified Medical Assistant (NCMA) - EV Accredited Issuing Body, Registered Medical Assistant (RMA) - EV Accredited Issuing Body
**Pay Range:**
$17.52 - $28.04
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Medical Assistant & Technician Services
**Organization:** AdventHealth Centra Care
**Schedule:** Full time
**Shift:** Day-Weekend
**Req ID:** 150660918
$17.5-28 hourly 3d ago
Patient Financial Advocate
Firstsource 4.0
Patient care coordinator job in Shawnee, KS
Hours: Sunday-Thursday 1:30pm-10pm
Join our team and make a difference!
The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off
We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.
Firstsource Solutions USA, LLC
$33k-40k yearly est. 2d ago
Patient Care Coordinator
AEG 4.6
Patient care coordinator job in Lenexa, KS
PatientCareCoordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
$47k-59k yearly est. 1d ago
Pharmacy - Patient Care Coordinator - Hiring ASAP M-F 8am-4:30pm
Assistrx 4.2
Patient care coordinator job in Overland Park, KS
AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care.
The main responsibility of the PatientCareCoordinator is to correspond with patients, caregivers and team members. The PatientCareCoordinator will act as a first point of contact with patients by carefully evaluating and assessing the purpose of the call, prioritizing and triaging if indicated. The PatientCareCoordinator will also prepare shipping materials and documents for the pharmacy technicians as needed. All tasks requiring clinical decision making will be triaged to the pharmacists.
To be successful in this role, you should have excellent communication abilities, business acumen, and be highly motivated to meet objectives and goals.
DUTIES AND RESPONSIBILITIES:
Receiving and triaging inbound phone calls.
Act as first point of contact with patients by carefully evaluating the purpose of the call, carefully assessing their purpose, prioritizing their handling, and triaging the calls if indicated. Maintain information regarding Patient Services initiatives and explain them to our customers when appropriate.
Record activities in the patient database and follow up to secure services for our customers by contacting physician's offices, pharmacies, and other external entities to ensure patient's needs are being met.
Schedule prescription shipments directly with patients, physician's offices, or patient affiliates
Receiving and completing scheduling calls via dialer or outbound queues.
Gathering demographics, plan information, patient history and other data and documenting in pharmacy application as necessary.
Contacting physicians for missing or required information.
Processes document intake queue for pharmacy technician processing.
Prepares shipping materials for packing stations
Performs other related duties as assigned by management
Requirements
High school diploma, general education degree (GED), or one to three years related experience and/or training, or equivalent combination of education and experience
Computer skills preferred: Microsoft Office (Word, Excel, PowerPoint, Office, Teams)
Good communication skills, both written & verbal, preferred.
BEHAVIOR CHARACTERISTICS:
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
COMPETENCIES:
The PCC is able to handle inbound and outbound calls, triage as appropriate and complete scheduling tasks.
The PCC is able to update patient demographics, prescriber demographics and pertinent information for the pharmacy profile.
The PCC is able to prepare documentation for pharmacy technician processing; including but not limited to demographics and plan information.
The PCC demonstrates ability to communicate effectively with health care providers to obtain missing information.
The PCC is able to prepare shipping materials for packing.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Continually required to stand.
Continually required to walk.
Continually required to sit.
Continually required to utilize hand and finger dexterity.
Continually required to talk or hear.
While performing the duties of this job, the noise level in the work environment is usually moderate.
The employee must continually lift and/or move up to 50 pounds.
Additional remarks regarding work environment include standard office lighting and white noise.
Specialized equipment, machines, or vehicles used: Conveyor belt, manual pallet jack.
Benefits
Supportive, progressive, fast-paced environment
Matching 401(k) with immediate vesting
Medical, dental, vision, life, & short-term disability insurance
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
$36k-49k yearly est. Auto-Apply 60d+ ago
Patient Services Representatitve
Gracemed Health Clinic 3.8
Patient care coordinator job in Topeka, KS
Job Title: Patient Services Representative Classification: Non-Exempt, Full-time Reporting Relationship: Clinic/Medical Manager/Dental Clinic Manager Supervision Responsibilities: No Essential Role: Provides critical first contact between patients and GraceMed Health Clinic, Inc. Professionally greets and directs patients through scheduling follow-up appointments, and updating pertinent information in EClinical Works (ECW) database.
Duties & Responsibilities:
* Greets and check in patients arriving for an appointment, helps patients feel welcome.
* Verifies necessary information for patient appointments to include; patient information is current in ECW software and type of clinical visit.
* Verifies patient information prior to appointment including, next day insurance coverage verification (if expired or changed note account, this patient will be referred to the payment specialist upon arrival), and same day demographic verification. Ensures action is corrected and noted in ECW as needed.
* Assist with next day appointment reminders when needed. Ensures action is noted in ECW.
* Prepares paperwork for patients to complete in advance of appointment.
* Documents patient cancellations and failure to show for appointment per protocol.
* Receives deliveries, and distributes them to appropriate personnel.
* Maintains cleanliness and orderliness of reception work area and the waiting area.
* Maintains patient confidentiality at all times.
Qualifications:
Education/Certifications/Licenses/Registrations
* High school diploma or equivalent.
* Bilingual Spanish preferred.
Experience
* Previous customer service experience.
* Previous medical/dental receptionist experience or background in general office work preferred.
* Additional training and/or experience in office procedures and medical/dental terminology preferred.
Technical Skills
* Must possess a thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment.
* Ability to work independently, organize, monitor, and adjust work as necessary to ensure accuracy and timeliness.
* Demonstrated ability to identify and solve problems.
* Able to provide innovative input into the development of the office environments and its processes.
* Able to learn new concepts and procedures quickly.
* Excellent organization skills and commitment to accuracy
Behavioral
* Ability to strongly embrace and personify the mission and values of GraceMed with socio-economic and cultural sensitivity in mind.
* Must display good verbal and written communication skills, and be able to professionally receive and follow oral instructions.
* Compassion for patients, family members, and others; along with a nurturing spirit to provide care during stressful situations
* Able to communicate well with people both in personal contacts and on the telephone.
Work Schedule:
Normal schedule is Monday through Friday 8:00 am to 5:00 pm., schedule may vary.
Working Conditions:
Medical/dental office setting. Ability to sit and/or stand for long periods of time. Bending, stooping, and lifting (up to 50lbs.) may be required. Interaction with physicians, patients and other office personnel. May involve contact with angry, upset or ill persons. May involve potential exposure to blood and body fluids and other hazardous substances. Must have visual acuity and manual dexterity to interface with computer. Must have auditory acuity to handle phone calls.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
This has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995).
Confidentiality: As an employee of GraceMed Health Clinic, Inc., you are bound by principles of medical ethics. You have both a legal and moral obligation to protect the privacy of our patients. In the course of your work, you will have access to confidential information regarding patients, and/or the practices' confidential business. It is essential that you refrain from any discussions regarding personal information about a patient, a patient's condition, a patient's finances, proprietary company information, and/or the practices' confidential business with any third person. This includes, but is not limited to, other employees, your spouse, family or friends. CONFIDENTIALITY IS SO IMPORTANT THAT ANY BREACH OF THIS POLICY WILL BE CONSIDERED GROUNDS FOR TERMINATION. Review and signature of the Agreement is a condition of employment.
ACKNOWLEDGEMENT
I acknowledge that I have received and read the GraceMed Health Clinic, Inc. that I fully understand its provisions. I also understand that the policies and requirements contained in this are subject to change at the discretion of administration, and that this job description is not intended to be, nor deemed to constitute, an employment contract or a promise of continued employment.
$30k-36k yearly est. 5d ago
Patient Care Coordinator
Upstream Rehabilitation Inc.
Patient care coordinator job in Overland Park, KS
SERC Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a PatientCareCoordinator to join our team in Overland Park, KS Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a PatientCareCoordinator?
* A PatientCareCoordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our PatientCareCoordinators have excellent customer service skills.
* PatientCareCoordinators learn new things - a lot! The PatientCareCoordinator multitasks in multiple computer programs each day.
A day in the life of a PatientCareCoordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The PatientCareCoordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
$29k-42k yearly est. 37d ago
Patient Care Coordinator
SERC Physical Therapy
Patient care coordinator job in Overland Park, KS
SERC Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a PatientCareCoordinator to join our team in Overland Park, KS
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a PatientCareCoordinator?
A PatientCareCoordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our PatientCareCoordinators have excellent customer service skills.
PatientCareCoordinators learn new things - a lot! The PatientCareCoordinator multitasks in multiple computer programs each day.
A day in the life of a PatientCareCoordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The PatientCareCoordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
$29k-42k yearly est. Auto-Apply 36d ago
Specialty Pharmacy Patient Care Coordinator
Medone Pharmacy Benefit Solutions
Patient care coordinator job in Kansas City, KS
Full-time Description
Overview: MedOne is seeking a Certified Pharmacy Technician to deliver concierge-level support that helps members access specialty medications, including those sourced internationally. In this dynamic role, you'll guide patients through enrollment, financial assistance, and medication coordination while serving as a trusted liaison between providers, pharmacies, and care teams.
About MedOne: MedOne is a full-service pharmacy benefit manager (PBM), serving clients and members nationwide. With a fully
transparent, pass-through model, MedOne helps people conveniently access the most appropriate prescriptions at the most affordable price.
What You'll Do:
Support members in accessing resources and the appropriate site(s) of care, with specialty pharmacies, including internationally sourced partners
Provide program and product specific financial knowledge
Direct and support members with completion of enrollment requirements
Convey pharmacy and claim details in easy-to-understand terms to callers
Provide excelled member relations and concierge level style of services
Comprehend and explain step therapy and copay requirements
Act as a liaison between members, providers, pharmacies, and care facilities
Coordinator scheduling of specialty medication delivery
Utilize basic de-escalation techniques
Maintain and be proactive with assigned case load and timely updates
Prepare and provide clear communications verbally and in written formats
Support operations of MedOne Member, Clinical, and Pharmacy services
Align with, and support MedOne's Core Values
What You Will Bring to MedOne:
1 year minimum of customer service experience
Pharmacy Technician Certification is highly encouraged. If you don't have it, you will be required to obtain it within one year of employment.
Strong knowledge of Microsoft Office products including Word, Excel, and Teams
Customer empathy skills and proficiency in de-escalating challenging situations
Excellent interpersonal, written, and verbal skills
Detail orientated, able to work independently, meet deadlines, establish priorities, and be flexible
Demonstrated ability to work effectively in a call center or office environment
Must be able to stand/sit for long periods of time within limited space
Must be able to life up 25 pounds
Why MedOne?
At MedOne, we believe that a healthy team is a happy team. We offer a collaborative work environment, competitive benefits, and opportunities for growth-all while helping to make a difference in people's lives. Our top core value is to
prioritize your well-being
.
To support you in living this value, we offer:
Competitive salary and bonuses that reward your performance.
Comprehensive health, dental, and vision insurance + additional benefits
401(k) with company match to secure your future.
Generous paid time off and holidays.
Opportunities for professional growth and development.
A vibrant and collaborative work culture.
Location: Offices in either Dubuque, IA, or Kansas City, MO, or the position can be remote within the United States.
Employment Type: Full Time, Hourly
Reports to: PatientCareCoordinator Team Lead
How to Apply: If you're enthusiastic about helping others and eager to join a dynamic team, we'd love to hear from you. Apply now and take the first step toward a rewarding career at MedOne! You can submit your application through our careers page.
MedOne is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Offers are contingent on passing a background check and drug screen.
$29k-42k yearly est. 4d ago
Patient Access Liaison (PAL)
Biomatrix Specialty Pharmacy
Patient care coordinator job in Overland Park, KS
BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes.
At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners.
Company Overview:
BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes.
At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone's contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners.
As a key member of the Intake team, a Patient Access Liaison (PAL)- Active will be responsible for on-going monthly eligibility monitoring of Active patients. If/when change of insurance or benefits is identified, PAL- Active will work with patient, sales, and/or physician to obtain new insurance and/or supporting clinical documentation to secure authorization. PAL- Active will advise the Reimbursement Specialists of new insurance and the need for new benefits verification and prior authorization if applicable. PAL- Active will continue to be the point of contact with patients, sales, physician to provide updates as necessary and may also assist with authorization and benefits questions from patients as they arise.
A PAL- Active will be aligned to specific teams and will be responsible for monitoring coverage for that set of patients. This role will work closely with data entry, reimbursement, nurse coordination, and pharmacy operations team members supporting various stages of the intake and pharmacy management processes and will understand the case status and next steps for each referral they are responsible for supporting.
Compensation:
Up To $29.00 Per Hour Based Upon Experience
Final compensation offer to candidate may vary based upon work experience, education, and/or skill level.
Location: Position is on site at Overland Park, KS or Garnet Valley, PA offices
Schedule: 8:30 am-5:00 pm EST or 8:30 am-5 pm CST, MST or PST
QUALIFICATION REQUIREMENTS
* 1-3 years of experience managing patient referral and prescription activities or reimbursement services in infusion or specialty therapies
* 1-3 years of experience providing customer service in health care setting (patients and/or providers), including meeting high quality standards for services and evaluation of customer satisfaction
* Electronic health medical record or pharmacy patient management experience
* High School Diploma or equivalent, Bachelors' Degree preferred
* Ability to multitask in a fast-paced environment
* Proficient in medical or pharmacy terminology, written or verbal
* Moderate skills in Microsoft Office (including Word, Excel, PowerPoint, etc.)
* Willing to travel up to 5% of the time for business purposes (when necessary to attend meetings, conferences, seminars, etc.)
QUALIFICATIONS PREFERRED
* 1-3 years of experience in supporting prescriber, healthcare setting, patient, and field facing communications related to referral or prescription services in infusion or specialty therapies
* General understanding of prescription benefits, insurance/payer requirements, and verification processes
* General experience working in a health care setting or services environment
* General knowledge of infusion therapy process and patient needs
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
* Monitor CareTend queues for Active patients and review eligibility monthly. Ensure authorization is on file and there are no barriers to servicing a patient before Pharmacy team contacts patient to set up delivery.
* If any insurance coverage issues are identified, PAL- Active will work with patient, sales representative and Physician to obtain any necessary information for further review to overcome the barrier.
* Assist with PAL-Pending duties as needed for coverage or additional support
* Ensure last events are accurate and cases are progressing as expected
* Perform activities timely and ensure downstream teams are aware of any potential service delays
* Work closely with Reimbursement Specialists and conveys outcomes of benefit investigation activities with patient when it comes to patient out of pocket costs, financial responsibility, and financial assistance options for patient support consideration
* Work closely and communicate with Nurse Coordination team for those patients who intend to move forward with service and require in-home nurse care to be scheduled and organized around prescription fulfillment and shipping
* Work closely and communicate with Pharmacy operations team members ensuring clinical and fulfillment resources have everything they need to successfully support the on-boarding and on-going fulfillment for a new patient referral/prescription
* Produce written documentation representing all provider, patient, caregiver, and/or field team updates and communications in necessary systems of record
* Understand referral process, volume, and workload metrics and goals established by leadership; use goals to effectively organize referral workload and daily activities for successful outreach and completion of referral steps needed to attain service outcomes/determination
* Support use of technology and other innovative digital channels for internal and external stakeholder communication as directed by leadership; leverage professional and effective communication skills when utilizing technology for written correspondence with these stakeholders
* Have strong understanding of referral and prescription management processes and available services to effectively convey status, outcomes, and next steps to team members as well as referral source, patients, and field resources as expected and needed
NON-ESSENTIAL FUNCTIONS & RESPONSIBILITIES
* Ability to prioritize and handle multiple tasks and projects concurrently
* General knowledge and understanding of referral profitability and reimbursement options related to referral and patient population being served
* Support general administrative activities to navigate patient, provider, and field outreach (i.e. mailings, documentation development, scheduling of meetings/discussions, etc.)
* Must have scheduling flexibility and be able to work overtime (from time to time upon request)
* Careful attention to detail
* Act as a resource to other departments and participate in department meeting and office presentations with your expertise in this area of referral services
* Performs related duties as requested by leadership
* Participates in quality assurance activities and audits as directed
* Overnight travel on occasion by car and airplane
KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS
* Working knowledge of medical terminology
* Ability to perform referral related work and tasks in an organized fashion with focus on complete information and time related deadlines
* Ability to complete multiple projects with time sensitive deadlines
* Ability to manage more than one priority project at a time
* Ability to work as part of a team/committee to complete assigned tasks
* Ability to exercise independent judgment and at times, work independently
* Ability to enlist cooperation of other people and department in completing assigned work and projects
* Ability to actively communicate, inspire and motivate peers, customers, and other stakeholders encountered in the referral services department
* Ability to think and act strategically and proactively
* Ability to maintain accurate records and prepare reports and correspondence related to the work
Communication Skills
* Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; demonstrates group presentation skills; actively participates in meetings
* Written Communication - Writes clearly and informatively with professional context and direction; edits work for spelling and grammar; varies writing style to meet needs of audience; presents qualitative and quantitative data effectively; able to read and interpret written information effectively.
Computer Skills
* Become and remain proficient is all technology platforms, applications, and programs necessary to perform Patient Access Liaison (PAL)- Active duties
PHYSICAL DEMANDS AND WORK ENVIRONMENT
* This position requires constant sitting with occasional walking, standing, kneeling or stooping.
* This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms.
* This position requires constant talking and hearing.
* Specific vision abilities required by this job include close vision and the ability to adjust focus.
* This position must occasionally lift and/or move up to 20 pounds
* Required to move/lift physical hardware.
AMERICANS WITH DISABILITY SPECIFICATIONS
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
OTHER
* Will participate in legal and ethical compliance training each year.
* Will consistently behave in compliance with the BioMatrix, LLC's legal and ethical policies and procedures.
* Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual.
* Will not participate in any conduct considered to be unethical or illegal.
EXPECTATION FOR ALL EMPLOYEES
Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm.
GENERAL INFORMATION:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.
Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others).
$29 hourly 60d+ ago
Scheduling Coordinator
Propio 4.1
Patient care coordinator job in Overland Park, KS
Job DescriptionDescription:
Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you.
The Scheduling Coordinator will support the Operations Team by focusing on scheduling interpreters across multiple lines of business and working closely with both clients and interpreters to ensure high levels of client satisfaction, interpreter engagement, and operational efficiency.
In this fast-paced environment, the Scheduling Coordinator will be responsible for answering phone calls from clients and interpreters, creating appointments on demand, and actively working to fill as many service requests as possible. This includes communicating with interpreters through various methods (phone, email, messaging platforms, etc.) to ensure timely and effective scheduling.
Responsibilities
Work with clients to schedule On-site and Pre-Scheduled Video (VRI) Interpreter appointments to fulfill our clients' needs and expectations.
Manage urgent needs by accessing Propio's database of Interpreters to solve last-minute requests by the client.
Track and audit schedules and timesheets for the interpreters that service our clients and our community.
Work collaboratively with other departments within the organization to ensure continuity and consistency in delivering the client experience.
Support Interpreters by projecting a positive personality, create events and programs to increase Interpreter engagement and satisfaction.
Ensure documentation required for Interpreters and Clients are handled securely and with confidentiality.
Other duties as assigned.
Requirements:
Qualifications
2+ years relevant customer service experience
Ability to be resourceful, take ownership, be motivated, and have great attention to detail
Excellent written and verbal communication skills
Outstanding customer service and professional behavior
Intermediate level experience using Microsoft Suite of Products (Excel, Word, Outlook, etc.)
Ability to manage confidential and sensitive information
Ability to work both independently and within a team to meet deadlines
$37k-43k yearly est. 16d ago
Bilingual Urgent Care Coordinator
Pet Resource Center of Kansas City
Patient care coordinator job in Kansas City, MO
Description:
Bilingual Urgent CareCoordinator
Department: Customer Services
Reports to: Customer Service Manager
Position Overview: Will coordinatecare for Urgent Care clients and pets, ensuring an exceptional experience for every client and patient who walks through our doors. Will maintain strong and effective communication between Urgent Care, Call Center, and Front Desk teams to safely and efficiently move clients from check-in to check-out. As a bilingual (English/Spanish) team lead, will provide guidance to staff, support workflow, and assist leadership in continuously improving Urgent Care performance.
Essential Duties and Responsibilities:
Client Care & Communication
Ensure every client receives the highest level of care, attention, and support in both English and Spanish
Maintain a calm, compassionate presence during high-stress or emotional situations.
Greet each client warmly with friendly eye contact and professional acknowledgment.
Consistently demonstrate an approachable and welcoming demeanor
Communicate clearly, slowly, and calmly-whether in person or over the phone-to ensure clients understand information in their preferred language
Assess client needs upon arrival and evaluate the pet's general condition
Determine whether incoming emergencies should be classified as “stat” or “standard.”
Provide emotional support and helpful resources to grieving clients with sensitivity and discretion
Serve as a liaison between clients and service agencies for handling pet remains
End-of-Life Support
Support clients through end-of-life situations involving elderly, critically ill, or severely injured pets
Maintain emotional strength and stability while showing empathy, warmth, and genuine compassion
Offer steady guidance, clear communication, and a calming presence as clients navigate one of the most difficult experiences they will face
Assist with euthanasia process coordination, aftercare decisions, and provide comfort during grief
Operational Excellence
Confirm all appointments in advance and provide accurate preparation instructions
Ensure all client accounts are accurately notated in real time, maintaining clean and up-to-date information
Make follow-up calls to clients regarding patient status and updates
Place reminder calls for next-day scheduled procedures
Request and send medical records to and from clients or clinics as needed
Monitor and manage incoming Urgent Care emails and messages throughout the day
Merge duplicate accounts to ensure accuracy within the system
Process refunds accurately and in accordance with clinic protocols
Support overall clinic operations by guiding team workflows, mentoring team members, and fostering a positive, collaborative environment
Requirements:Qualifications & Work Environment Expectations
Bilingual (English/Spanish)
Veterinary experience preferred, especially in fast-paced or urgent care settings
Ability to review estimates with clients, discuss care options, and collect payments accurately
Comfortable working around strong smells, loud noises, bodily fluids, and the sight of blood
Willing and able to assist with clinic upkeep-including lots and lots of laundry
Reliable, emotionally resilient, and able to maintain professionalism in challenging or unpredictable situations
Position Expectations
Maintain a good record of attendance
Display a positive, compassionate, and respectful attitude toward clients, patients, staff, and volunteers
Work with honesty, integrity, and professionalism, representing the organization responsibly at all times
Deliver high-quality care to all pets, ensuring safe handling and a calm, compassionate approach in every interaction
Respond rapidly and appropriately in urgent situations to prevent further harm or distress to animals or people
Perform tasks efficiently, accurately, and to an acceptable standard
Follow established policies and procedures when addressing problems or issues
Be courteous, empathetic, and sensitive to the needs and concerns of others, fostering a supportive environment for clients and colleagues alike
Take accountability for your work, recognizing both positive outcomes and opportunities for improvement
Remain flexible with job and task assignments, understanding they serve the best interests of the organization and our mission
Be open to receiving and giving constructive feedback, sharing ideas for process improvement and team success
Collaborate as an active team member-self-motivated, reliable, and helpful in all aspects of the role
Maintain a strong focus on safety and wellbeing for all animals, clients, and staff in every situation
Our Offer
Pay is $17-$18/hour
Schedule - Monday - Thursday 7am - 5:30pm
Health, dental, vision and life benefits options
Three (3) weeks paid annual leave with flexible scheduling ability
Paid holidays
401k
Kudos incentive program
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pet Resource Center of Kansas City is an equal opportunity employer.
$17-18 hourly 20d ago
Patient Registration Representative
Ku Medwest Ambulatory Surgery
Patient care coordinator job in Overland Park, KS
Indian Creek Ambulatory Surgery Center is a state-of-the-art ASC jointly owned by the University of Kansas Health System and physician investors. Indian Creek ASC has 7 operating rooms and 6 procedure rooms and provides patients with services in Orthopedics, General Surgery, ENT, GI and Pain. ICC ASC is a fast-paced, high volume outpatient surgery center that provides exceptional care to surgical patients.
Indian Creek ASC is seeking an experienced Registration/Admitting Clerk with a diverse skill-set. The Patient Registration Representative is responsible for the admission of patients to the ASC, which includes verifying the accuracy and completeness of the patient's clinical, demographic and insurance information and entering information correctly into the patient's chart in the electronic medical record. The Patient Registration Representative communicates any delays to patients and their family members and actively communicates to the clinical areas to ensure continuity of care for patients and customer service to physicians. The Patient Registration Representative will cross-train to other Business Office duties as needed. ICC ASC is seeking someone with excellent customer service skills as the Registration Clerk is the first person our patients encounter in our facility. This role also requires a candidate who is flexible and easily adapts to a fast-paced, rapidly changing environment. Competing demands require someone who is able to appropriately prioritize tasks, and demonstrate attention to detail.
Required experience/skills/education
High school diploma or GED required; college or technical school preferred
Minimum of 2 years front desk/registration experience in a healthcare setting required; experience with EPIC or another electronic medical record software is preferred
Minimum of 2 years experience in one or more of the focused areas of A/R, A/P, insurance verification, payment posting, medical record management, or scheduling preferred
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Work Location: In person
$30k-38k yearly est. 60d+ ago
Patient Services Coordinator - Vital Tears
Saving-Sight 3.5
Patient care coordinator job in Kansas City, MO
Job Description
Hybrid Schedule: Monday-Friday, 10:30 AM -7:00 PM
This mission centered position aids in providing services and/or distributing products to patients nationwide while maintaining accurate and complete data on partners and patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for the day-to-day operations of the Patient Services department, including tracking shipments, following up with our mobile partners, reviewing in default accounts, navigating issues within orders, and communicating with physicians and other external customers.
Strong understanding of the Vital Tears process to effectively navigate the specialist role.
Manage multiple databases to ensure accurate and complete records of partner accounts, and patient information in all systems.
Follow up with patients, physicians, blood collection facilities to meet patients' needs and satisfaction.
Collect patient payments and execute other accounting functions related to the order, including following up on default payments.
Share high volume of inbound and outbound calls with the Patient Services team.
Effective problem-solving skills to solve patient concerns and order issues, i.e. shipping issues, blood issues etc.
Effective critical thinking skills; analyzing issues objectively, considering various perspectives, identifying root causes, and proposing effective solutions.
Display a professional demeanor towards all patients and agencies (including but not limited to physicians, schedulers, technicians, phlebotomists, patients, other Vital Tears partners) while maintaining and strengthening relationships with all external and internal partners.
Ability to de-escalate situations involving dissatisfied patients or physicians, offering assistance and support.
Work in conjunction with the Business Development team to ensure both prospective and current patient relationships are being maintained and developed.
Demonstrate teamwork and collaboration in internal and external communications.
Be self-motivated to monitor your own work, ensuring a high level of quality, efficiency, and standards achieved.
Work closely with other internal departments on tasks, projects, initiatives related to Vital Tears. (Quality Assurance, Finance, Lab, other)
Generate and manage various reports including but not limited to commission reports, mobile partner reports, and accounting reports.
Document accurate and current accounts, interactions, and events in the customer relations management tool.
QUALIFICATIONS and EXPERIENCE:
A minimum of one (2) year customer service and/or call center experience required.
Previous experience with Vital Tears preferred.
A basic knowledge of ophthalmology (various specialties, anatomy of the eye) a plus.
Ability to think strategically and plan work around attaining goals and objectives.
Strong interpersonal, verbal, written and phone communication skills required.
Intermediate knowledge and ability to use computers and related technology efficiently. Ability to use multiple screens and navigate multiple systems.
Active listening skills - be able to build rapport with patients.
Great organizational skills.
Strong problem-solving abilities and attention to detail.
Ability to manage and handle stress while showing good judgment.
Ability to work independently, with limited direction, and in a team environment.
Ability to work with distraction and to multi-task with frequent interruptions.
Intermediate knowledge of Microsoft operating systems, Microsoft Office, general database, and web-based applications.
Must have reliable transportation.
Availability to work rotating weekends and nights as necessary.
PHYSICAL REQUIREMENTS:
Frequent periods of intense concentration, attention to detail and accuracy.
Ability to handle mental and physical strain involved in use of printed materials, prolonged use of computer screens and extensive phone usage.
Moderate manual dexterity for basic keyboarding.
Long periods of sitting and/or standing may be required.
Ability to lift and move 20 pounds is required.
ENVIRONMENTAL DEMANDS
Normal office environment.
NOTE: The preceding statements describe the nature and level of assignments normally given job incumbents. They are not an exhaustive list of duties. Additional duties may be assigned.
Saving Sight is an Equal Opportunity Employer. We take pride in the diversity of our staff, and seek diversity in our applicants. Saving Sight does not unlawfully discriminate on the basis of any status or condition protected by applicable federal or state law. Saving Sight reserves the right to seek, hire and promote persons who support the goals and mission of the institution.
Job Posted by ApplicantPro
$28k-34k yearly est. 19d ago
Patient Coordinator - Ridgeview Family Dental - Oak Grove
Lumio Dental
Patient care coordinator job in Oak Grove, MO
Lumio Dental - Apply today, and we'll light the way!
Patient connection starts with the initial phone call. The role of a PatientCoordinator is to use exceptional interpersonal skills and be the liaison between the back-office team and the patient. To be successful you must partner with the providers and educate patients on their financial options so that they can achieve optimal oral health.
Our Ideal PatientCoordinator
YOU! Whether you have experience working in a dental office, or you are seeking your next career opportunity, we are looking for someone who has exceptional customer service skills. Our ideal PatientCoordinator must be organized, have strong phone etiquette, communication skills, and must be proficient with a computer. Those that are successful in the role are patient, understanding and excited to greet each patient with a smile!
Job Specific Expectations:
Handles incoming phone calls and schedules patients
Verifies all insurance eligibility, receives all insurance co-pay payments, and updates patient accounts.
Works directly with Dentist and Hygienist in coordinating desired schedule to fit patients needs
Maintains patientcare database by entering new information as it becomes available
Schedule and confirm patient appointments
Directs arriving patients to waiting areas, and updates frequently on expected waiting times
Protects self, co-workers, and patients by following policies and procedures to prevent the spread of bloodborne and/or airborne diseases
Requirement(s):
High school diploma, GED or equivalent work experience
Competitive Salary & More
Benefit options included, but are not limited to, health, vision, dental, life, 401K, and MORE!
Lumio company culture is caring and fun! You will love the feel and experience! Apply today and learn more!
$24k-32k yearly est. Auto-Apply 14d ago
Patient Service Representative
Meritas Health
Patient care coordinator job in Kansas City, MO
Here at NKC Health our mission is to empower hope and healing in every life we touch. Whether you are serving patients at a primary care clinic, specialty clinic, or in a support capacity, every team member works together to complete this mission. NKC Health Primary Care - Gashland clinic is hiring a Patient Service Representative! If you're looking for a great opportunity to impact our communities, join our NKC Health team!
Why NKC Health Medical Group?
* Comprehensive Benefits (Medical, Dental, Vision, Life, FSA)
* Employer matched retirement plan
* Competitive wages
* Paid time off for personal/vacation/sick
* Six paid holidays per year
* Educational assistance
* Day shift schedules
What does a Patient Service Representative do?
As a patient service representative, you will perform front office duties, focusing on customer service and billing accuracy and efficiency.
What does a typical day on the job look like?
* Completes patient registration and eligibility verification accurately and in a timely manner.
* Demonstrates positive customer service attitude in person and on the telephone.
* Informs patients of their co-pay/deductible responsibility, collects co-payments and patient balances and records payments accurately. Checks patients out and assists patients with scheduling follow up appointments. Coordinates receipt and transfer of patient medical records in a HIPAA-compliant manner.
* Schedules appointments efficiently to meet provider and patient expectations. Searches for patients using two patient identifiers to reduce errors and to avoid creating duplicate accounts.
* Demonstrates positive customer service attitude in person and on the telephone.
* Demonstrates professionalism by articulating and demonstrating professional behavior, accepting responsibility and accountability for actions, adhering to policies and procedures, demonstrating leadership supporting NKC Health initiatives.
What are the requirements for the job?
* High School diploma or GED equivalent
* Two years of experience in a physician's office or healthcare setting
* Customer service skills
* Basic office skills
* CPT and diagnosis coding experience is a plus
Our North Star:
Here at NKC Health, we believe in care empowered. Our actions are the concrete things we do to differentiate ourselves: we lead with heart, we always move forward, and we connect to more.
NKC Health is an Equal Opportunity Employer and values diversity in our organization. We do not discriminate against any applicant for employment or employee on the basis of race, color, religion, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
$29k-35k yearly est. 31d ago
Wound Care Specialist- Kansas City, MO/Topeka, KS
Gordian Medical 4.5
Patient care coordinator job in Kansas City, MO
Exciting opportunity available for a Nurse or Physical Therapist with wound care experience .
American Medical Technologies (AMT), a progressive company in the senior care setting, is the leading independent provider of wound care solutions for long term care (LTC) facilities in the United States. Servicing qualifying residents in 6250 LTC facilities, AMT is building on this success by developing new programs, products and services to improve the quality of care in the senior care market. With this exciting new direction, AMT is recruiting individuals who want to be a part of a high growth company focused on becoming the leader in senior care.
Job Description, Wound Care Specialist/Account Manager
AMT has high expectations for our team of professionals. We look for candidates with a strong work ethic, an outgoing attitude, good communication skills, high energy, the ability to work independently, and strong skills in selling and influencing decision-makers. AMT also wants candidates to be a good fit in the area of senior care, with a customer-centric approach and the clinical and professional expertise to make a significant contribution to both our customers and our company. Strengths in these AMT core values translates into excellent job performance and results in a successful career with AMT.
Job duties include :
Scheduling rounds with assigned LTC facilities to facilitate timely ordering of eligible products
Providing education to LTC staff on appropriate product utilization
Selling, securing and retaining new business in the LTC arena
Job performance is measured by customer satisfaction, volume of business managed and superior execution of the AMT vision: “Improving the quality of life of senior carepatients through innovative and value based programs to support their long term care needs across all settings.”
Requirements for consideration include:
Associate degree or higher
Experience in wound care
RN/PT
Proof of COVID-19 vaccination by date of hire is required.
Additionally, special consideration will be afforded those with wound care certification and experience with Microsoft office and medical record software.
Compensation includes:
Highly competitive base salary
Bonus
Paid expenses
Company car
401(k)
Choice of medical, dental, and vision plans
American Medical Technologies a d/b/a of Gordian Medical, Inc. is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
$28k-36k yearly est. Auto-Apply 60d+ ago
Care Guide Advocate/Patient Registration Representative
Spira Care
Patient care coordinator job in Kansas City, KS
Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure a best-in-class employee experience. Some of our offerings include:
Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute
Annual incentive bonus plan based on company achievement of goals
Time away from work including paid holidays, paid time off and volunteer time off
Professional development courses, mentorship opportunities, and tuition reimbursement program
Paid parental leave and adoption leave with adoption financial assistance
Employee discount program
Summary: Spira Care was designed with our patients at the center of their Care Teams. This collaborative, patient-centered approach to primary care offers patients a one-of-a-kind healthcare experience and offers healthcare professionals an opportunity to really see the impact they can make in their patients' lives.
Our Care Teams are made up of professionals with diverse backgrounds, experiences, and focus areas who are curious, empathetic, and collaborative. Spira Care is looking to welcome people on our team who are excited about innovating in primary care and are passionate about helping people achieve their health goals.
The Care Guide Advocate is an integral role within the Care Team who will fulfill key patient-experience responsibilities by managing patient interactions at Spira Care from the moment they walk in the door and assist patients with navigating through the complexities of insurance benefits and healthcare to make the experience simple, personal and transparent. They will effectively leverage a myriad of skill sets to provide the patient a seamless healthcare experience, blending administrative, educational and customer service functions.Job Description:
Provide a high degree of customer service and professionalism when interacting with patients in person, by phone or email; ability to emphasize with patients and diffuse difficult situations professionally and in a caring manner.
Checks patients in and out for appointments/services; ensures follow-up appointments are scheduled at the appropriate interval. Works through assigned EMR inboxes.
Assists patients with completion of paperwork upon registration. Notifies the appropriate staff member and assists the patient in being seen in a timely manner.
Manages projects, competing priorities and deadlines to ensure project timelines are met and patients receive information in a timely manner.
Assist Care Guide RN with carecoordination including pre-visit planning, clinical pathway adherence, care gap identification and management, ER/inpatient discharges, transitions of care in conjunction with clinical team collaboration.
Ensures accurate and complete information within electronic medical records system; assists with uploading medical records or forms to patient's chart in an accurate, timely and compliant manner.
Protect/observe patient privacy and confidentiality, per external regulatory requirements (HIPAA) and internal policy and procedure.
Ensure front desk and lobby area remain neat and organized; responsible for restocking supplies, disinfecting furniture/toys, and resetting conference room.
Maintains confidentiality of all regulated information in compliance with state and federal laws; Reads, understands and follows medical policy and all corporate, divisional and departmental policies and procedures. Including but not limited to: Protected Health Information (PHI), Personal Identifiable Identification (PII). Meets individual quality performance standards and annual targets for program performance as mutually agreed to by management team to maximize program value. Ensures compliance with applicable URAC and NCQA accreditation guidelines and state and federal regulations.
May be required to travel between Care Centers.
Minimum Qualifications
High School diploma.
2-3 years in customer service.
Strong computer skills and experience with Electronic Medical Record systems. Intermediate knowledge of Microsoft Windows applications.
Exceptionable verbal communication skills.
Ability to work effectively in a fast-paced environment with competing priorities.
Ability to effectively present information and respond to questions from groups of managers, members, external resources, and our patients.
Ability to define problems, collect data, establish facts, and draw valid conclusions and action plans.
Ability to work with a variety of member tools/applications used to access and document health and basic insurance information and support member interactions thru various communication channels (phone, chat, email, etc.).
Spira Care has specific vaccination requirements as a condition of employment. You must be able to comply with this condition of employment with or without reasonable accommodation based on a sincerely held religious belief or a disability.
Preferred Qualifications
Experience in healthcare or medical office.
Experience with Athena Health EHR.
Spira Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
$30k-38k yearly est. Auto-Apply 15d ago
Patient Experience Coordinator (Overland Park Central)
TVG-Medulla
Patient care coordinator job in Overland Park, KS
COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska.
TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better.
Job Description
Where Purpose Meets Growth. Where Passion Fuels Healing.
Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience -
we're looking for YOU.
At our clinic, we don't just care for patients - we champion them
.
As a
Patient Experience Coordinator
, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love!
WHO YOU ARE
You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive.
You're perfect for this role if you are:
Energetic, outgoing, and a team player
A clear communicator and compassionate listener
Detail-oriented and organized, even in a busy setting
Calm under pressure, with the ability to multitask
Inspired by wellness, movement, and human connection
Eager to grow into leadership, clinical training, or patientcare roles over time
No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education.
WHY YOU'LL LOVE WORKING HERE
Full-time position with a flexible 4 or 5-day work week
Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months.
Clinics are open Monday-Thursday and Saturday mornings
Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location)
PTO, and holiday pay for select company holidays
Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K
Complimentary Chiropractic Care for you and your family
Profit Sharing Incentive Program
Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income
Ongoing mentorship and leadership development - we invest in YOU!
WHAT YOU'LL DO
Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out.
Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed!
Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events.
Collaborate with a high-energy team to create a positive, healing environment every day.
YOUR FUTURE STARTS HERE.
We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential.
Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of.
Apply
NOW
to become a
Patient Experience Coordinator
and help patients feel seen, heard, and healed - one visit at a time!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Disclaimer
All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
$17-18 hourly 1d ago
Orthodontic Scheduling Coordinator
Kanning Orthodontics
Patient care coordinator job in Kansas City, MO
About Us:
Kanning Orthodontics is a patient-centered orthodontic practice dedicated to providing top-quality care in a friendly and professional environment. We are seeking a highly organized and personable Scheduling Coordinator to join our team and ensure smooth daily operations.
Job Summary:
The Orthodontic Scheduling Coordinator plays a vital role in creating a positive patient experience by managing the appointment schedule efficiently and effectively. This position requires excellent communication skills, attention to detail, and a passion for customer service.
Key Responsibilities:
Schedule, reschedule, and confirm patient appointments to optimize the doctor's time and patient flow.
Greet and check in patients with professionalism and warmth.
Answer phone calls and respond to patient inquiries regarding appointments and treatment schedules.
Coordinate with the orthodontic team to ensure timely patientcare and workflow efficiency.
Maintain accurate patient records and update contact information as needed.
Assist in patient follow-up calls and reminders.
Provide excellent customer service to enhance patient satisfaction and retention.
Collaborate with the team to create a seamless and positive experience for every patient.
Qualifications & Skills:
Prior experience in a dental or orthodontic office preferred but not required.
Strong organizational and multitasking abilities.
Excellent verbal and written communication skills.
Friendly and professional demeanor with a patient-focused attitude.
Proficiency in dental scheduling software is a plus.
Ability to work efficiently in a fast-paced environment.
Benefits:
Competitive pay based on experience.
Health benefits include medical, orthodontic, STD, and LTD.
Paid time off and holidays.
Professional growth opportunities.
Positive and supportive work environment.
Retirement benefits.
If you are a detail-oriented individual with a passion for patientcare and organization, we would love to hear from you!
Kanning Orthodontics is an equal-opportunity employer.
How much does a patient care coordinator earn in Olathe, KS?
The average patient care coordinator in Olathe, KS earns between $25,000 and $50,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Olathe, KS
$35,000
What are the biggest employers of Patient Care Coordinators in Olathe, KS?
The biggest employers of Patient Care Coordinators in Olathe, KS are: