Patient care coordinator jobs in Racine, WI

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Monday 8:00am-5:00pm, Tuesday 8:00am-5:00pm, Wednesday 8:00am-5:00am, Thursday 8:00am-5:00pm Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $17-$20/hour About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

The Care Coordinator is a valuable member of our Behavioral Health Team who is responsible for facilitating the coordination of care to youth enrolled in the Illinois Department of Healthcare and Family Services (HFS) Pathways to Success program. Youth are enrolled in either the High-Fidelity Wraparound Services or Intensive Care Coordination Services. The Care Coordinator will utilize the Principles of Wraparound and System of Care when providing services to families. This position is home-based, meaning there is not an assigned office, but the person is expected to travel within Lake County to attend meetings with youth and their families. To be considered for this position, you must be a resident of Illinois or Wisconsin. Scheduled Hours: 37.5 hours per week * Exact hours and days have evening hours is negotiable, but some evening hours would be required. * Example schedule: Monday (11:00am-7:00pm), Tuesday (8:30am-4:30pm), Wednesday (11:00am-7:00pm), Thursday (8:30am-4:30pm), Friday (8:30am-4:30pm). * Provide direct services to youth and families while managing a caseload of either 10-12 clients for High-Fidelity Wraparound or 16-18 clients for Intensive Care Coordination. * Coordinate and monitor delivery of Individual Support Services (ISS) and Therapeutic Support Services (TSS) for youth. * Provide referrals to additional Pathways to Success services, such as Therapeutic Mentoring, Intensive Home-Based Services, Family Peer Support, and Respite. * Work in collaboration with the youth and family to create a Child and Family Team (CFT) to assist the youth with successfully achieving established goals. * Assist youth and families with creating a Crisis Prevention and Safety Plan (CPSP) and update/review as needed. * Maintains regular contact with an active caseload, meeting frequency deadlines as determined by the program. * Complete required documentation accurately and timely, to include but not limited to, IM+CANS; Strengths, Needs and Cultural Discovery (SNCD), Child and Family Team Meeting (CFTM) agendas, telephone contacts, and progress notes. * Maintain IM+CANS certification. * Consults with the supervisor regarding status of cases. * Provides atmosphere of customer service in assuring that clients are treated in a friendly and respectful manner. Displays positive attitudes and behaviors in the accomplishment of job duties. * Facilitates with clients and collaborates with the treatment team to develop, review and update treatment goals and referrals both internally and externally. * Assists clients in obtaining public entitlements, housing, community resources, etc. * Attends staffing's with Court Services, schools, hospitals, agencies and others, as necessary. * Organizes and participates in treatment-related clinical conferences and staffing's on assigned clients. * Participates in collection of client fees including completing forms for third-part coverage and discussing balances due with clients, as appropriate. * Acquires and utilizes knowledge of LCHD/CHC database and word processing software and other equipment commensurate with position. * Participates in staff meetings, in-service trainings, and seminars to facilitate professional growth and maintain licensure if required. * Provides education and direction to clients, family members and/or significant others. * Involved in quality improvement activities on an ongoing basis (such as implementing processes as a result of performance measurement reviews, participation in councils and teams, making suggestions to improve a process). * Takes responsibility for training in and documenting clinical chart requirements to meet program and state standards. * Must meet minimum productivity expectations. * A bachelor's degree in counseling and guidance, rehabilitation counseling, social work, education, vocational counseling, psychology, pastoral counseling, family therapy, or a related human service field; * A bachelor's degree in any other field with two years of documented clinical experience in a mental health setting under the supervision of a QMHP; * A certificate of psychiatric rehabilitation from a DHS-approved program, plus a high school diploma or GED, plus 2 years of experience in providing mental health services; * A recovery support specialist certified by, and in good standing with, the Illinois Alcohol and Other Drug Abuse Professional Certification Association, Inc.; * A family partnership professional certificate from and in good standing with the Illinois Alcohol and Other Drug Abuse Professional Certification Association, Inc.; * An occupational therapy assistant licensed under the Illinois Occupational Therapy Practice Act [225 ILCS 75] with at least one year of experience in a mental health setting; * A minimum of a high school diploma or GED and 5 years documented clinical experience in mental health or human services; * An individual who has completed a behavioral health technician or other psychiatric training certification through the Medical Education and Training Campus in Fort Sam Houston, Texas, with one year documented clinical experience in a mental health setting under supervision of a QMHP. * May also qualify if meeting the requirements of a Qualified Mental Health Professional or above. * Valid driver's license. As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years. We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community. Additional information about the Lake County Health Department, our culture, and why you should join our team can be found at********************************************************** At this time, you must live in Illinois or Wisconsin to be eligible to work at Lake County Health Department. You can find our salary gradesat************************************************ For unionized positions, a list of our collective bargaining agreements can be found here: ******************************************************************* Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam. The Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status, and other protected characteristics.

Job Description CorVel is seeking a full time Patient Care Coordinator. The Patient Care Coordinator provides support staff support services. Primary duties include efficiently facilitating, processing, and accurately entering referral data into our system. This is a hybrid position. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Proactively monitors and processes case management referrals using proprietary web-based applications. Provides telephonic and written customer support services Ensures files are complete with all appropriate documentation Requires regular and consistent attendance Complies with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP) Additional duties as required KNOWLEDGE & SKILLS: Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment Excellent written and verbal communication skills Ability to meet designated deadlines Computer proficiency and technical aptitude with the ability to utilize MS Office including Outlook and Excel Strong interpersonal, time management and organizational skills Ability to work both independently and within a team environment EDUCATION/EXPERIENCE: College degree Clinical background preferred PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $18.80 - $30.34 per hour A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. About CorVel CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publically traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Hybrid

Full-time Description You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Welcoming patients to the dental office Maintaining accurate patient records Answering all incoming calls and redirecting them or keeping messages Check, sort and forward emails Keep updates records and files Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.) Scheduling patients Treatment planning Reviewing financials and discussing insurance Ability to work Monday-Friday, full-time or part-time (please note, part time employees are not eligible for benefits) As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. If you are passionate about patient care and thrive in a team-oriented environment, we encourage you to apply for this exciting opportunity. Requirements You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: 1 year of proven experience as front desk representative, agent or relevant position Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation Desires to help your patients High school diploma or equivalent Proficient in Microsoft Office and dental software Knowledge of dental terminology and procedures Experience in a dental office with insurance billing preferred Salary Description $20-28 per hour

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working Monday-Friday from 1:30pm-10:00pm; includes 3-4 weekends per year (day shift). ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned

Our office, Endodontic Specialist of Wisconsin, in Milwaukee, WI is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team, and why we could be the right next step in your career. Schedule: Monday - Friday- No Weekends! Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Welcoming patients to the dental office Maintaining accurate patient records Answering all incoming calls and redirecting them or keeping messages Check, sort and forward emails Keep updates records and files Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.) As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: 1-2 years of proven experience as front desk representative (Endo experience preferred) Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$20-$23 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

Job Title: Patient Care Coordinator Position Type: Full-Time Reports To: Practice Manager Clarity Clinic is a leading interdisciplinary private practice offering psychiatric, psychological, and therapeutic services through a holistic, team-based approach. Our mission is to thoughtfully guide each individual on their journey toward clarity and mental wellness by delivering exceptional, comprehensive care. Our team includes Psychiatrists, Psychiatric Advanced Practice Providers (PAs, NPs), Psychologists, and Therapists who work collaboratively to support our patients' personal and professional balance. You'll work closely with providers, clinical leadership, and operations staff to support appointment scheduling, patient communication, medication coordination, insurance verification, and more. You will also act as a liaison between patients and providers, helping patients navigate their mental health care with professionalism, warmth, and clarity. In this role, you will: We are seeking a dedicated and compassionate Patient Care Coordinator (PCC) to join our growing team. As the first point of contact for patients, the PCC plays a vital role in ensuring a seamless and positive experience through every stage of care. This full-time, onsite-only position blends administrative healthcare operations with high-touch, empathetic service. You'll work closely with providers, clinical leadership, and operations staff to support appointment scheduling, patient communication, medication coordination, insurance verification, and more. You will also act as a liaison between patients and providers, helping patients navigate their mental health care with professionalism, warmth, and clarity. Schedules: Candidates will rotate the following shift schedule(s). Must be available to work any of the following shifts (below). Shift I - 7:30 am - 4:00 pm Shift II - 8:00 am - 4:30 pm or 9:00 am - 5:30 pm. Shift III - 12:00pm - 8:30 pm Saturday - 7:45am - 5:00 pm (rotating) Key Responsibilities: Patient Communication & Support Provide exceptional customer service via phone, email, SMS, and patient portal. Serve as the welcoming, professional first point of contact for new and returning patients. Address inquiries, appointment scheduling, medication requests, and care coordination. Assist with patient emergencies or admissions in a calm, supportive manner. Electronic Medical Records (EMR) & Patient Management Accurately maintain and update patient records. Support communication of provider messages, appointment reminders, and follow-ups. Generate and review reports to ensure smooth, efficient patient care. Medication Coordination Facilitate medication refill requests and coordinate with pharmacies and providers. Support patients with clear communication regarding medication policies and timelines. Insurance Navigation & Billing Explain coverage, co-pays, deductibles, and prior authorizations in patient-friendly terms. Verify insurance coverage and collect payments professionally and compassionately. Ensure accurate billing and reconcile daily payment batches. Clinical Operations Greet, check in, and check out patients in a friendly and timely manner. Support provider scheduling and maximize appointment slot utilization. Assist with clinic operations and leadership initiatives as needed. Qualifications Associate degree (Bachelor's preferred). Minimum of 1 year experience in a healthcare or customer service role. Strong communication skills with a warm, empathetic approach to patient care. Detail-oriented with strong organizational and problem-solving abilities. Ability to work across multiple locations if needed. Proficiency in healthcare technology and EMR systems. Perks & Benefits: Compensation: $20.00-$24.00 per hour (Full-time) Full comprehensive benefits package including health, dental vision, EAP services and more. Monthly Wellness Services Reimbursement 401k match up to 4%. Opportunities for growth and professional development. Accrued PTO and sick/wellness days. We celebrate diversity when it comes to all backgrounds and identities, and we encourage applications from minorities, LGBTQ+ individuals to apply!

La Causa Social Services is dedicated to supporting youth and young adults with mental health needs, developmental disabilities, and co-occurring challenges. We are seeking a compassionate and motivated Care Coordinator to join our SHINE program team. As a Care Coordinator, you'll work as part of a multidisciplinary team to help youth and families develop individualized care plans that guide them toward their vision of being happy, healthy, and safe. You will coordinate services, advocate for families, and ensure participants receive the support they need to reach their treatment goals. Why Join La Causa, Inc.? Meaningful work supporting youth and families with high-level needs Collaborate with a team of professionals in mental health and developmental services Professional development and training opportunities Potential for career advancement within the organization Mileage reimbursement Competitive benefits and paid leave-including your birthday! Your Role As the Care Coordinator - SHINE, you'll coordinate care and services for youth and families, connect them with resources, and provide advocacy to ensure their needs are met. You'll also serve as the link between families, providers, and the SHINE team to support comprehensive interventions and help youth achieve their goals. What You'll Do Facilitate all aspects of services for enrolled youth, including transportation, needs assessment, team assembly, development of Plans of Care, crisis planning, and securing additional services when needed Coordinate care across mental health (CCS) and disability (CLTS) systems in collaboration with SHINE providers Monitor, update, and adjust care plans in response to changing needs, modifying authorizations as required Ensure compliance with all legal, organizational, and contractual requirements Complete and submit all required documentation by established deadlines Establish and maintain effective communication and collaboration with families, providers, and stakeholders Serve as a mandated reporter and follow all duties accordingly Attend meetings, professional development, and trainings as requested Contribute to a positive and collaborative team environment What we are looking for: Bachelor's degree in social work or related field (psychology, sociology, counseling) required Certified Social Worker certificate preferred, master's degree in related field highly preferred One (1) year of experience providing mental health services required Two (2) years of experience serving youth and young adults with mental health and developmental disabilities preferred Bilingual in Spanish and English (oral and written) desirable Strong organizational skills and attention to detail Positive, team-oriented mindset with excellent listening and interpersonal skills Proficiency in Microsoft Office Suite Strong communication and documentation skills (written and verbal) Must successfully pass all required background checks Reliable transportation, valid Wisconsin driver's license, state-minimum auto insurance, and ability to meet La Causa, Inc. driving standards Flexibility to work varying hours, including evenings or weekends, as program needs require Day-to-Day Setting Work performed in both office and field settings (local travel required; some statewide travel as needed) Flexible work schedule based on participant and program needs Regularly required to drive, sit, stand, bend, and walk, occasional lifting of files and materials Reasonable accommodations available for individuals with disabilities Salary: $19.14 - $22.22 based on experience. About La Causa, Inc.: La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee. You can learn more about La Causa at ***************************** Join Our Team-Apply Today! Be part of something bigger. Join Familia La Causa and help us empower youth and families through the SHINE program. Apply now and take the next step in your career! Salary Description $19.14-$22.22

Requisition ID: 910487 Store #: 00T072 Rosin Eyecare Northbrook Position:Full-TimeTotal Rewards: Benefits/Incentive Information Rosin Eyecare was founded in 1930 with the mission of providing Chicagoans excellent eye health services and delivering exceptional vision. In the 90 years since, we've remained completely focused on treating our patients like we would treat members of our own family. This commitment has fueled our success, allowing us to expand across the region and ensure that better vision is never too far out of sight. Our expert team of Optometrists, Ophthalmologists, and LASIK surgeons are dedicated to their specialties and each have extensive training in their respective field. We offer comprehensive eye exams, stylish glasses, and contact solutions, along with a variety of eye health checkups. We're constantly incorporating cutting-edge technology and the latest techniques to provide a modern approach to eye care. As part of our team, you will have access to tailored professional development opportunities to ensure you have the right skills to succeed in your new role. Our people are our strength and are always an integral part of our success. If customer service and fashion/styling is your forte then we would like you to apply at Rosin and allow us to help you break into this field of endless learning and growth. Rosin is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community. MAJOR DUTIES & RESPONSIBILITIES Greets patients without delay. Promptly answers the telephone in a friendly and courteous manner. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone. Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Facilitates reminder calls to patients for appointment confirmation and order pickup notification. Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA. Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage. Ensures all office systems are maintained. Maintains a safe working environment for all team members and patients. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related tasks as needed. Works weekends and evenings in support of the business needs (varies by location). Adheres to attendance and daily time keeping requirements. Adheres to all company policies and procedures. Consistently maintains proper dress code. Performs other administrative responsibilities as assinged by Practice Manager or as business needs. BASIC QUALIFICATIONS High School graduate or equivalent 2+ years of office experience in a healthcare setting Strong customer service skills (internal and external) Strong communicator and listener Problem solving ability Organization skills PREFERRED QUALIFICATIONS Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications Basic knowledge of services, products, vision insurance plans/coverage and office operations Strong interpersonal skills Pay Range: 17.45 - 23.16 This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Chicago Job Segment: Nursing, Patient Care, Social Media, Medical, Optometry, Healthcare, Marketing

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities Greet and welcome patients in a timely, professional and engaging manner Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options Contact patients to follow up on visits and to build lasting patient relationsships Ensure compliance with health, privacy, and safety regulations Travel as needed for training and to perform job functions Benefits for FT Employees Healthcare Benefits (Medical, Dental, Vision) Paid time Off 401(k) Employee Assistance Program Qualifications Qualifications Minimum of high school diploma or equivalent required 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting Experience with dental practice management software such as Denticon/Dentrix preferred Excellent communication skills to interact with patients, office staff, and third party stakeholders Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities * Greet and welcome patients in a timely, professional and engaging manner * Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff * Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options * Contact patients to follow up on visits and to build lasting patient relationsships * Ensure compliance with health, privacy, and safety regulations * Travel as needed for training and to perform job functions Benefits for FT Employees * Healthcare Benefits (Medical, Dental, Vision) * Paid time Off * 401(k) * Employee Assistance Program Qualifications Qualifications * Minimum of high school diploma or equivalent required * 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting * Experience with dental practice management software such as Denticon/Dentrix preferred * Excellent communication skills to interact with patients, office staff, and third party stakeholders * Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

Job Description Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Evanston, IL Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

JOB PURPOSE AND REPORTING STRUCTURE: Under the direction of the CCS Program Manager & Clinical Coordinator, the Care Coordinator, assists individuals diagnosed with a mental illness and/or substance use disorders to live independently in the community, in accordance with agency policies and procedures. The Care Coordinator will assist individuals to utilize professional, community, and natural supports to address their needs both at home and in the community on their path to recovery. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Completes the MH/AODA Functional Screen online training and 20 hours (or 40 depending on prior social service experience) of training provided by Milwaukee County CARS or in the community within 90-days of hire as outlined by DHS 36. MH/AODA Certification must be renewed every two years. Interviews clients to complete the Mental Health/AODA functional screen and develop an individual recovery plan, to include case planning, obtaining and referrals for services, on- going monitoring, modeling, and service coordination. Assist clients developing client centered goals and services such as: medical and mental health assistance, obtaining legal assistance and benefits, medication management, in finding employment, training and education, financial management and budgeting, ADL assistance, development of social support systems, AODA services and support, etc. Manage caseloads to provide supportive contacts and assist clients in navigating through the community. Assess clients needs and complete referrals and meet clients where they are in the community, to include hospitals within established guidelines. Provides services such as care coordination as outlined by DHS 36 and Forward Health. Assist clients with developing life skills helpful for independent living. Completes discharge paperwork if client meets predetermined discharge criteria. Transfer clients when services are no longer required or if more services are needed. Attend CCS Operation meetings for transfers or discharge of clients. Coordinate/provide transportation for clients to and from appointments, to include medical and mental health, shopping, housing, etc. Attend and actively participate in departmental meetings and treatment team meetings with other service agencies/supports. Complete regular billing/documentation for T-19 reimbursement of services provided to each client. Perform on-call coverage as scheduled. Complete special projects as assigned. Maintain technical competency and remain current in technology and changes in the industry. Complete and maintain all required paperwork, records, documents, etc. Follow and comply with all safety and work rules and regulations. Maintain departmental housekeeping standards. EDUCATION and/or EXPERIENCE: Minimum Associate's degree in Psychology, Sociology, Social Work or other job related major with one to two years of related experience. Bachelor's or Master's degree strongly preferred. Knowledge of mental health Dx and symptoms, and AODA assessments highly preferred. Outreach Community Health Centers, Inc. is an Equal Opportunity Employer

Job Description About Us: We are a mission-driven hospice organization committed to providing compassionate end-of-life care for patients and support for their families. We value teamwork, integrity, and growth - both in care quality and in building meaningful community and healthcare provider relationships. Position Summary: We are seeking a dedicated Patient Care Coordinator who combines clinical/coordination competence with a strong interest in business development and referral partner engagement. This role will coordinate patient care and simultaneously develop relationships with referral sources (hospitals, nursing homes, physician offices, assisted living) to support our growth and service mission. Key Responsibilities: Coordinate patient admissions, transitions and ongoing care plans in collaboration with clinical teams. Serve as a point of contact for patients, families, and internal care teams to ensure seamless service delivery. Establish and maintain professional relationships with referral sources including hospitals, skilled nursing facilities, assisted living communities, physician practices and community organizations. Educate referral sources about hospice services, company philosophy, eligibility criteria. Assist with marketing/promotional initiatives and in-services to referral partners and community contacts. Participate as needed in evening/weekend/after-hours admission calls and on-call coverage. Qualifications: Bachelor's degree preferred; combination of healthcare experience and business-development or sales experience also acceptable. 1-5 years of relevant experience in hospice/home health/skilled nursing facility environment, or clinical coordination + outreach. Excellent verbal and written communication and relationship-building skills. Ability to work independently and with a team Knowledge of hospice care processes, eligibility, and home care environment preferred. Comfort with CRM systems, tracking metrics, and generating growth reports. Valid driver's license and reliable transportation (role includes field visits). Opportunities for Growth: This role offers the unique blend of direct patient care coordination with growth and outreach responsibilities. Successful candidates may progress into a senior Business Development Liaison, Intake coordinator, or Referral Relations Manager role, supporting broader regional growth. Compensation & Benefits: Competitive base salary plus performance bonus tied to referral/admission growth metrics. Full benefits: medical/dental/vision, PTO, 401(k) matching, etc. Supportive, mission-driven culture with meaningful work. Job Posted by ApplicantPro

Job Description Front Desk Coordinator (Part-Time) The primary purpose of the Front Desk Coordinator is to be responsible for scheduling and checking patients in and out for their appointments. This role will report to the Practice Administrator. The role is part-time, working Tuesdays and Thursdays with opportunity for more days as needed. This position is primarily located in Arlington Heights, with travel to our Barrington, Hoffman Estates, and Elgin as needed. The salary is $18.00 - $20.00 per hour + Travel Reimbursement PRIMARY RESPONSIBILITIES of the Part-Time Front Desk Coordinator: Respond to telephone inquiries within the set departmental staffing and time parameters Register and schedule patients for primary care appointments Provide knowledgeable and excellent responses to patients in a courteous and professional manner Verification of insurance as part of the registration and scheduling processes Ensure accuracy in data entry through a multitude of systems Update patient demographic and insurance information as required REQUIRED QUALIFICATIONS of the Part-Time Front Desk Coordinator: High school diploma or equivalent required Ability to work within a database and navigate through a Windows environment required Bilingual in English and Spanish preferred (speaking, writing, and comprehension) 1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist preferred but not required Must be able to type a minimum of 30 words per minute with 90% or greater day-to-day Commitment to company mission statement is required for day-to-day interactions with teammates and patients SUPERVISORY RESPONSIBILITY of the Part-Time Front Desk Coordinator: This position has no supervisory responsibility. CERTIFICATES, LICENSES, REGISTRATIONS of the Part-Time Front Desk Coordinator: All employees are required to provide proof of vaccination or exemption. WAGE of the Part-Time Front Desk Coordinator: $18.00 - $20.00 per hour + Travel Reimbursement ENT is a drug-free environment and an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.

We are seeking a dedicated and organized Health Care Coordinator to join our dynamic team. The Health Care Coordinator will play a crucial role in ensuring that our patients receive the highest standard of care by coordinating and overseeing healthcare services. This individual will act as a liaison between patients, healthcare providers, and administrative staff to facilitate efficient and effective service delivery. **Responsibilities:** - Develop and maintain comprehensive care plans by coordinating with healthcare professionals to meet the needs of patients. - Schedule appointments, follow-ups, and procedures in collaboration with medical practitioners and patients. - Monitor patient progress and update care plans as necessary to ensure optimal outcomes. - Facilitate communication and provide necessary information to patients and their families regarding appointments, treatments, and care plans. - Assist in the management of patient records, ensuring confidentiality and compliance with healthcare regulations. - Serve as a point of contact for patients, addressing questions and concerns in a timely, empathetic manner. - Collaborate with insurance companies to verify patient coverage and assist in the claims process as required. - Participate in the development and implementation of quality improvement initiatives within the healthcare setting. - Provide support in the coordination of staff meetings and training sessions. **Qualifications:** - Bachelor's degree in Health Administration, Nursing, or a related field is preferred. - Proven experience in a healthcare coordination or similar administrative role. - Strong knowledge of medical terminology and healthcare practices. - Excellent organizational and time-management skills. - Exceptional interpersonal and communication skills with a patient-focused approach. - Ability to multitask and handle a high volume of work in a fast-paced environment. - Proficiency in using healthcare management software and electronic health records (EHR) systems. - Familiarity with healthcare laws and regulations, including HIPAA. **Benefits:** - Competitive salary and performance-based incentives. - Comprehensive health, dental, and vision insurance. - Opportunities for professional development and continuing education. - Supportive and inclusive work environment. - Paid time off and holiday pay. Join us in making a difference in the lives of our patients by providing compassionate and coordinated health care services. If you are passionate about healthcare and possess the skills necessary to enhance our team's service delivery, we encourage you to apply.

Be a part of a team dedicated to helping people build families! Fertility Centers of Illinois is one of the nation's leading infertility treatment practices, providing advanced reproductive endocrinology services in the Chicagoland area for more than 30 years. FCI is now part of US Fertility! US Fertility is the largest physician-led partnership of top-tier fertility practices in the United States. The work we do building families offers stimulation, challenge, and personal reward. At Fertility Centers of Illinois, we believe that every person, every couple, deserves compassionate care during the fertility treatment process. Every member of our team is dedicated to providing our patients every possible opportunity for successful family-building. Our goal is simple: to provide the highest quality of care that results in a healthy pregnancy for our patients. Together, we make families happen! Eleven (11) nationally and internationally recognized, fellowship-trained physicians Over 42,000 babies born! More In Vitro Fertilization (IVF) procedures than any other practice in the Midwest-more than 25,000 since 1997 State-of-art facilities offering a less costly alternative than hospitals. The only infertility practice in the Midwest providing professional counseling from in-house, licensed, clinical psychologists and behavioral health specialists One of the nation's first fertility practices to integrate holistic/mind-body approaches to complement medical treatment. Every day of every year, Fertility Centers of Illinois brings three (3) babies into the world! What if each day you could… Make a difference in the lives of others. Fulfill the dreams of parenthood for a couple or individual. Work in a team environment that has a common goal. See challenges as opportunities to excel and grow as an individual while contributing to an important mission. You can do this here at Fertility Centers of Illinois! We are looking for a Patient Services Coordinator to provide coverage at our Northside office; Glenview, Vernon Hills, and Hoffman Estates. The schedule for per diem position will vary based on office needs Individual must be flexible and comfortable working in a fast paced environment with high patient volume. Overview: The Patient Services Coordinator functions as a team member who, under the direction of the Office Manager, provides support to patients, physicians and multidisciplinary teams to facilitate patient care within the clinic. The patient services coordinator is responsible for maintaining patient satisfaction by providing non-medical patient services, problem solving, training and supporting front desk reception and checkout personnel. SCOPE: This non-exempt position reports to the Office Manager. I. ESSENTIAL FUNCTIONS: (In compliance with the American with Disabilities Act, ADA, this description identifies the essential components of the job required to be performed with or without reasonable accommodations. Requests for reasonable accommodations to facilitate the performance of these essential functions will be given careful consideration.) JOB RESPONSIBILITIES INCLUDED BUT NOT LIMITED TO: Welcome patients and visitors by greeting individuals in person or on the telephone; answers or refers inquiries to the appropriate person or parties; completes check-in/out functions as directed Serves as a liaison between clinical staff, physicians and management while acting a communication center by answering telephones and directing all phone messages to the appropriate individuals in a timely manner; Responsible for scheduling patient appointments and completing patient registration as needed Ensures daily schedules of appointments and encounter forms are printed and reviews insurance status, patient balances due, missing information, etc. Focuses on the patient's well-being and abides by HIPAA compliance Responsible for re-verifying patient demographics and insurance information if patient has not been seen in 6 months or more Demonstrates a thorough knowledge and understanding of collecting co-payments and/or other payments due in accordance with prevailing company policy Responsible for completing insurance verification sticker for new patients a minimum of three days prior to patient's appointment and informing the patient if there is minimal or no infertility coverage Ensures to request copy of insurance card and benefit booklet for new patient appointment; send patient registration forms to patient in advance of appointment. Call patient to reschedule appointment if no insurance information has been received and verified. Accurately enter complete patient demographic information into computer system with great attention to detail Maintains and pulls charts of the day's patients and arranges in sequence; prepares charts according to standard office procedure, including insurance status, referrals, lab results, operative reports, procedure reports, outside medical records Responsible for calling all new patients in advance to confirm appointments and calling all patient “no shows” Maintain patient accounts by obtaining, recording, and updating personal, financial and insurance information; copying of patient records for insurance company requests, forwarding to other physicians or other reasons as deemed appropriate Batch day's encounters and payments; prepare daily bank deposit for payments according to instructions of Patient Accounts Department Maintains a clean, orderly work environment that is conducive to the provision and coordination of patient centered care; report any maintenance problems to office manager Oversees flow of waiting areas, monitoring patient wait time and communicates delays to patients. Maintain adequate inventory of office supplies and forms, report supply needs to Office Manager Maintain patient information in prescribed format for marketing purposes II. CONFIDENTIAL AND SENSITIVE INFORMATION: Maintain patient confidence and protects operations by keeping all patient information confidential. III. SCOPE OF FINANCIAL RESPONSIBILITY: Assist in maintaining patient accounts by obtaining, recording, and updating personal and financial information as required by this position Accountable for cash drawer, batching encounters, credit card receipts, cash and check payments, balancing payments and deposits, collecting co-payments and other appropriate patient charges High School Diploma required, Associate degree preferred Minimum 2 years' experience in a hospital or medical setting preferred. Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers Exceptional customer service skills including the ability to use independent thinking, sound judgment and creativity when resolving issues Ability to balance multiple priorities and effectively handle challenging situations Excellent verbal/written communication skills Ability to travel between clinic locations on an as needed basis Ability to access, input, and retrieve information from a computer, knowledge of select medical software programs including NextGen preferred Ability to work well in a very fast-paced environment while maintaining professionalism, composure and an individualized, compassionate approach to patient care. Knowledge of basic office procedures and office machines (i.e. computer, fax, copier, etc.) Ability to actively listen, resolve conflict, and work as part of a multidisciplinary team. Weekend coverage and travel to other clinic locations to cover are required as needed. What We Offer: We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types: Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays Part-Time Employees: 401(k) with company match and performance-based bonus opportunities Per Diem Employees: 401(k) with company match All offers of employment with Fertility Centers of Illinois are contingent upon the background check, drug screen and reference check process.

Job Description ???? Now Hiring: Title & Registration Specialist???? Schedule: Monday-Friday, 8:00 AM-5:00 PM Are you detail-oriented, organized, and passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where a positive attitude, teamwork, and professionalism truly matter? If so, we want you on our team! We are seeking a Title & Registration Specialist to support our administrative and accounting operations by ensuring accurate, timely processing of sales documentation, title work, and registration filings. This role is essential to creating a smooth, professional experience for our customers and supporting successful collaboration across Sales, Finance, and internal teams. ✨ What You'll Do Process title and registration paperwork accurately and efficiently. Provide exceptional customer service by responding promptly, courteously, and helpfully to customer questions. Maintain organized, secure electronic and physical filing systems for registration documents and trade titles. Work closely with Sales, Finance, and Registration teams to ensure smooth, timely workflow and communication. Bring positive energy and a solutions-oriented mindset to daily tasks and team interactions. ???? What Makes You a Great Fit You are friendly, customer-focused, and enjoy helping others. You stay calm and professional under pressure. You have strong attention to detail and love keeping things organized. You communicate clearly-both in writing and verbally. You bring a positive attitude, act with integrity, and work well as part of a team. Experience with title processing is a plus, but we're willing to train the right positive, motivated candidate. ???? Core Values You'll Embrace Do the Right Thing Respect Customer Focus Positive Energy Team Player Why You'll Love Working Here Supportive, team-oriented environment Consistent weekday schedule Opportunity to make a meaningful impact on the customer experience A workplace that values positivity, professionalism, and growth If you're ready to bring your customer-first mindset, strong work ethic, and upbeat energy to a great team, we'd love to hear from you! Apply today and help us deliver an exceptional experience to our customers every step of the way. The Boat House is an EOE and participates in the federal E-Verify Program. The Boat House is a drug-free workplace. This offer is contingent upon your willingness to adhere to a safe and drug-free workplace.

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a part-time position working every other weekend, Saturday and Sunday from 9:00am-5:30pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned