Patient care coordinator jobs in Richland, WA - 24 jobs

Under the general direction of the Practice Administrator/Manager, executes patient insurance referrals, consultations, and diagnostic procedures relating to Kadlec Clinic. Also functions as back up to front office assistant performing a variety of duties related to that position. This position may require floating to other clinics. Providence caregivers are not simply valued - they're invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: 1 year office experience, medical office preferred. Preferred Qualifications: Experience in a hospital or physician office with a background in medical terminology, Insurance, CPT codes, or ICD-9 codes. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care.

Who is Comprehensive Healthcare? Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services. What are we looking for in a Care Coordinator? A Care Coordinator serves as a liaison between the client and the interdisciplinary team and community providers while coordinating multiple aspects of client care to optimize care and outcomes. Care Coordinator duties may include: Demonstrates basic knowledge of medical terminology and/or knowledge of resources containing such information Demonstrates and utilizes knowledge of development in children, youth, and young adults Utilizes appropriate crisis intervention techniques for client stabilization Demonstrates and utilizes knowledge of normal aging process and age-related changes Completes all required service notes according to Comprehensive Healthcare's guidelines, policies and procedures regarding format, content and timeliness Applies assessment, evaluation, and reassessment data to the formulation of treatment plans Qualifications: Bachelor's degree in social work, psychology, or related field Must be eligible for registration as Agency Affiliated Counselor Must have valid driver's license and vehicle liability insurance In compliance with state and federal law, Comprehensive Healthcare requires all candidates to complete a post-offer, pre-employment drug screen and background check. Please refer to WAC 388-113-0020 through 388-113-0030 for information on criminal convictions and pending charges that automatically disqualify an individual from working for Comprehensive Healthcare. Please refer to RCW 49.44.240 for information on pre-employment drug screening. What Comprehensive Healthcare Can Offer You Training and Development A variety of career opportunities in a wide range of settings with room for mobility and promotion Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs Clinical supervision toward licensure, if applicable Innovative Program & Services A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment Joint Commission-accredited organization committed to continuous quality improvement Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services Excellent Benefits Competitive salaries within our communities and industry Healthcare coverage for employee and qualified family members Generous vacation, paid holiday and sick leave policies Access to Employee Assistance Program services Agency-funded retirement plan with contributions equal to 5% of compensation Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation Agency-funded life and disability insurance program Financial incentives to further employee education Qualifications Comprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department offers accommodations and assistance for the application and interview process; please contact us to make arrangements.

About Us Agape Pediatric Therapy is a therapist-owned and locally run pediatric therapy clinic in Richland, WA. We provide PT, OT, and SLP services for children of all ages and conditions. Agape has been voted BEST Pediatric Therapy clinic in Tri-Cities three years in a row. Our Mission Love kids, give hope, and grow brighter tomorrows. Our Values Our positive culture comes from the heart. We love kids, love what we do, and strive to live out our values: love, joy, excellence, accountability, integrity, and teamwork. Qualifications Prior experience in medical scheduling required Responsibilities Greet families warmly in person and on the phone Schedule, reschedule, and confirm therapy appointments Manage waitlist and coordinate openings efficiently Call and fax physician offices Communicate with families regarding attendance, cancellations, and clinic policies Maintain a clean, organized, and welcoming front desk and waiting area for families Maintain accurate and up to date patient charts Work both independently and cooperatively with members of our team Support clinic culture and mission We Offer Flexible schedule Potential to earn weekly bonus Health insurance Dental insurance Vision insurance Simple IRA retirement with 3% match 7 paid holidays per year PTO starts at 11 days per year, up to 18 days per year based on tenure Fun and supportive work culture The BEST co-workers ever! Some of Our Perks Award Winning Team Tri-Cities Chamber of Commerce "Business on a Roll Award" - 2024 Tri-City Herald "BEST Pediatric Therapy Clinic" - 2023, 2024 & 2025

LCSNW INTRO: Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope WHAT WE WILL DO FOR YOU: As an employer of choice, we're deeply committed to supporting our employees-because when you're empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We're proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind A 37.5 per hour work week to ensure work/life balance Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy Employer-paid short- and long-term disability insurance Life insurance coverage at no cost to you Up to 2 weeks of vacation in your first year (based on hours worked) Up to 2 weeks of sick leave (based on hours worked) 12 paid agency recognized holidays 2 floating holidays to use your way 403(b) retirement plan with employer matching (eligibility applies) Access to our Employee Assistance Program (EAP) for you and your family Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status HOW YOU WILL MAKE AN IMPACT: Maintain an active caseload of up to 15 youth and their families enrolled in the WISe program, providing ongoing coordination and support throughout their participation. Assemble, coordinate, and facilitate the Child and Family Team (CFT), including engaging formal and natural supports, preparing and leading meetings, guiding the team through the WISe process, and ensuring timely follow-up and distribution of Plans of Care and meeting outcomes. Partner with youth and families to assess strengths, needs, and priorities, and develop, implement, and regularly update individualized Plans of Care based on family voice and choice. Serve as the central point of communication for the WISe team, ensuring consistent coordination, collaboration, and sharing information among youth, families and service providers. Identify and address barriers to participation, collaborating with youth, families, and team members to support engagement and access to services. Meet productivity and documentation expectations for the role, including timely completion of progress notes, Plans of Care, CFT documentation, and other required records with established timelines, in accordance with LCSNW policies, WISe program requirements, and Medicaid standards. Provide community-based services, including travel to family homes and community locations, transportation of youth and families as needed, and participation in a rotating 24/7 on-call schedule. HOW YOU WILL BE A GREAT FIT: (1) years of related experience; (in behavioral health, social work, psychology, or a related field) Bachelor's in (social work, psychology, or a related field) or a Certified Peer counselor credential, including documentation of completion with a minimum of one year of relevant experience will be considered in place of degree (Counselor Agency Affiliated) is required within (60) days of hire. Equivalent credentials may be accepted, depending on individual program or location requirements. Credentials may be required depending on individual program or location requirements. Fluency in English and Spanish is required by the program, both spoken and written Intermediate mastery of business applications and productivity suites Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers. Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations Successfully completes tasks in a moderately noisy environment Interact with others and perform tasks in person and using technology, with moderate periods of stationary activity and moderate periods of increased physical activity including sitting, standing, and walking. Driving and traveling to community locations. The position also requires verbal and written communication, computer and phone use, and work in varied office, homes, and community environments. Move equipment/materials weighing up to (25) pounds. Travels between worksites regularly; responsible for transporting clients in personal and/or agency vehicles, which requires valid driver's license, auto insurance, and motor vehicle records clearance Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings, client home/community settings, outdoor settings in varying weather conditions, and faith-based settings such as churches Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program Thank you! We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we're unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.

Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. * Greeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed). * Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. * Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum typing skills of 35 wpm * Demonstrated working knowledge of PC/CRT/printer * Knowledge of function and relationships within a hospital environment preferred * Customer service skills and experience * Ability to work in a fast-paced environment * Ability to receive and express detailed information through oral and written communications * Understanding of Third-Party Payor requirements preferred * Understanding of Compliance standards preferred * Must be able to perform essential job duties in at least two Patient Access service areas including Emergency Department. * Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. * Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. * Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. * High School Diploma or GED required. * 0 - 1 year in a Customer Service role. * 0 - 1 year administrative experience in medical facility, health insurance, or related area preferred * Some college coursework is preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to sit at computer terminal for extended periods of time. * Occasionally lift/carry items weighing up to 25 lbs. * Frequent prolonged standing, sitting, and walking. * Occasionally push a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Hospital administration * Can work in patient care locations which include potential exposure to life-threatening patient conditions. OTHER * Must be available to work hours and days as needed based on departmental/system demands. * Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients. As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step! Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: ***************************** The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. **********

The LPN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements * Attended an accredited LPN program * Currently licensed/registered in applicable State. Must maintain an active Licensed Practical/Vocational Nurse (LPN/LVN) license in good standing throughout employment. * One (1) year geriatric nursing experience preferred * CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements * Advanced knowledge in field of practice * Make independent decisions when circumstances warrant such action * Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility * Implement and interpret the programs, goals, objectives, policies, and procedures of the department * Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation * Maintains professional working relationships with all associates, vendors, etc. * Maintains confidentiality of all proprietary and/or confidential information * Understand and follow company policies including harassment and compliance procedures * Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions * Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor * Chart appropriately, accurately, and in a timely manner * Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being * Accurately prepare and administer medication as ordered by a physician * Respond in a leadership capacity to emergency situations related to patient and staff safety * Coordinate patient care plans and services with RN * Exhibit excellent customer service and a positive attitude towards patients * Assist in the evacuation of patients * Demonstrate dependable, regular attendance * Concentrate and use reasoning skills and good judgment * Communicate and function productively on an interdisciplinary team * Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours * Read, write, speak, and understand the English language An Equal Opportunity Employer

Meda Health is looking for a Physical Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them. We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat: Health Vision Dental Life insurance

Become Part of Our Team As an industry leader Balfour Beatty offers employees a comprehensive benefits package with competitive salaries and more including: * Medical, Dental, Vision and Life Insurance * Health Savings Account * 401(k) with company match * Flexible Spending Accounts (Dependent & Medical Reimbursement) * Vacation Time * Sick Time * Holidays * Paid Volunteer time * Tuition Assistance * Employee Referral Bonus Summary Balfour Beatty Construction is looking for a Scheduler to develop, manage, and analyze project schedules for our construction portfolio. This role is crucial for ensuring projects are completed on time by accurately tracking progress and identifying potential delays. Core Responsibilities * Schedule Management: Create, maintain, and update detailed Critical Path Method (CPM) schedules using Primavera P6 or MS Project. * Progress Monitoring: Track actual progress against the baseline, perform variance analysis, and identify risks to the critical path. * Risk Mitigation: Develop and propose recovery schedules and mitigation strategies to address delays. * Reporting: Prepare and distribute regular reports, including progress summaries and look-ahead schedules, to the project team and stakeholders. * Coordination: Facilitate schedule review meetings and integrate subcontractor schedules into the master plan. Minimum Qualifications * Experience: 3+ years in construction scheduling (commercial, industrial, or large-scale projects). * Software: Expert proficiency in Primavera P6 is required. * Knowledge: Strong understanding of construction sequencing and CPM scheduling principles. * Education: Bachelor's degree in Construction Management, Engineering, or relevant field (or equivalent experience). About us Balfour Beatty US is an industry-leading provider of general contracting, at-risk construction management and design-build services for public and private sector clients across the nation. Performing heavy civil and vertical construction, our teams build the unique structures and infrastructure that play an important role in how people live, work, learn and play in our communities. Our teammates have an instinctive passion for innovating that is fueled by a relentless curiosity, a drive to employ lean practices and processes and the determination to find a better way. Through Zero Harm, we are challenging the construction industry's assumptions about safety. We believe that no level of harm should come to anyone as a result of our business. Consistently ranked among the nation's largest building contractors by Engineering News-Record, our US business is a subsidiary of London-based Balfour Beatty plc (LSE: BBY). Balfour Beatty is an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state or local law. Accessibility: If you need an accommodation as part of the employment process, please contact Human Resources at: Phone: ************** Email:

Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. Greeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed). Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum typing skills of 35 wpm Demonstrated working knowledge of PC/CRT/printer Knowledge of function and relationships within a hospital environment preferred Customer service skills and experience Ability to work in a fast-paced environment Ability to receive and express detailed information through oral and written communications Understanding of Third-Party Payor requirements preferred Understanding of Compliance standards preferred Must be able to perform essential job duties in at least two Patient Access service areas including Emergency Department. Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. High School Diploma or GED required. 0 - 1 year in a Customer Service role. 0 - 1 year administrative experience in medical facility, health insurance, or related area preferred Some college coursework is preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit at computer terminal for extended periods of time. Occasionally lift/carry items weighing up to 25 lbs. Frequent prolonged standing, sitting, and walking. Occasionally push a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hospital administration Can work in patient care locations which include potential exposure to life-threatening patient conditions. OTHER Must be available to work hours and days as needed based on departmental/system demands. Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients. As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

Lourdes Hospital Job Title: Insurance Specialist Job Type: Full time Monday - Friday Wage Range: $17.90 - $24.84 The Insurance Specialist is responsible for the verification/documentation of insurance benefits, securing pre-certification/referral numbers and estimating/collecting patient liabilities on all outpatient scheduled procedures. Reports to: Patient Access Supervisor. FSLA: Non-exempt ESSENTIAL FUNCTIONS To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation. * Ensures that pre-certifications required by managed care companies for scheduled surgeries and procedures are obtained on a timely basis and documented in advance of appointment * Notifies physician offices and centralized scheduling in the event pre-cert is not obtained in time for patient appointment * Heavy phone and payer website contact in accordance with payer pre-cert and verification regulations * Communicates with insurance payers regarding any CPT code discrepancies or changes made due to radiologist discretion * Performs insurance verification, eligibility and pre-certification for outpatient scheduled procedures. * Maintains current knowledge of outpatient imaging policies and procedures * Verifies the patient has active insurance coverage and obtains insurance benefits utilizing insurance eligibility tools, payer websites and payer phone systems * Communicates with Benefits and Notification Specialist whenever a patient has no verifiable insurance benefits to cover a scheduled procedure * Works closely with physician offices and departments of the hospital when obtaining clinical information, providing them with necessary information or forwarding relevant documents to them. * Creates and explains patient liability estimate for all scheduled and add-on procedures * Contacts patient or physician offices when insurance information invalid or termed for all scheduled procedures * Provides registration functions, as needed * Performs other duties as assigned Job Requirements * High school diploma or equivalent - Required * Two years of college or medical office specialist education - Preferred * Working knowledge of managed care and third party payors * Minimum Work Experience * One year experience with obtaining and verifying pre-certifications with various insurance companies Required. * Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. * Must be able to function appropriately in a multi-task setting. Why Choose Us: We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: * Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. * Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and a minimum of 10 days of paid time off per year (for full time employees) as well as 8 paid holidays per year. * Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. * Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). * Professional Development: Ongoing learning and career advancement opportunities. Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Lourdes Hospital, LLC, offers a lifetime of care across a broad spectrum of healthcare specialties and services. In fact, we've built what has become one of Eastern Washington's largest multi-specialty medical groups. Where We Are: Positioned in the heart of Washington wine and agriculture country, the Tri-Cities area is known for a plethora of sunshine and four predominantly mild seasons. The three major rivers, multiple nearby mountain ranges, and beautiful sun-soaked valleys offer endless natural beauty and year-round outdoor recreational opportunities. EEOC Statement: Lourdes Hospital, LLC is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Vision To ensure that every loved one receives the care they need when they need it. Mission To improve patient health and healthcare provider revenue/margin We will achieve our Mission by… Using patient data to individually identify, educate, and schedule patients for procedures that they need, but have not yet received Patient Access Concierge Patient Registration: Accurately collect and enter patient demographic, insurance, and medical information. Verify patient identity following all HIPAA and facility protocols. Ensure all required forms and signatures are completed during registration. 2. Insurance Verification: Confirm patient insurance eligibility and benefits prior to service. Obtain and document pre-authorizations or referrals as required. Communicate any coverage issues or financial obligations to patients. 3. Customer Service: Greeting patients and visitors warmly, providing courteous and efficient service. Answer patient questions regarding appointments, insurance, and registration processes. Address and resolve patient concerns or direct them to the appropriate personnel. Duties and Responsibilities Comply with Abax Health policies and procedures Preferred Qualifications /Experience Must have experience with using CERNER EMR One year of Healthcare Patient Access, Insurance Verification, Authorization, No Surprise Billing, Scheduling, or Revenue Cycle Management experience Prior knowledge, skills, and experience working in a contact center and leading a contact center team Ability to handle a high volume of customer inquiries with a commitment to excellence and customer satisfaction Excellent verbal and written communication skills Exceptional customer service skills are required Conflict resolution skills Knowledge and experience using Microsoft Office (Word, Teams, Excel, PowerPoint, Outlook) products are required Familiarity with web-based systems and tools. Ability to work cooperatively and effectively to achieve goals and expectations Ability to initiate and follow through on projects Ability to work independently and prioritize tasks with minimal or no supervision Strong attention to detail and accuracy Ability to understand and meet operational needs and special requests Contact Information Qualified candidates only Experience: Customer service: 3 years (Required) Medical terminology: 1 year (Preferred) Computer skills: 3 years (Preferred)

The LPN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements Attended an accredited LPN program Currently licensed/registered in applicable State. Must maintain an active Licensed Practical/Vocational Nurse (LPN/LVN) license in good standing throughout employment. One (1) year geriatric nursing experience preferred CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements Advanced knowledge in field of practice Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor Chart appropriately, accurately, and in a timely manner Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being Accurately prepare and administer medication as ordered by a physician Respond in a leadership capacity to emergency situations related to patient and staff safety Coordinate patient care plans and services with RN Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer

Job DescriptionDescription: Compensation: $17.13 per hour Schedule: Friday-Monday Monday - Friday, 8:00am-5:00pm PST, 40 hours a week Ideal Option has been working on the front lines of the opioid epidemic since our first clinic opened in 2012. With more than 80 clinics across 9 states, we continuously strive to be the nation's leading provider of low-barrier evidence-based treatment for opioid use disorder. We are looking for a Prescription Prior Authorization Specialist to join our growing team and help us in our vision to give back lives, reunite families, and heal communities that are suffering from the devastating effects of substance use disorder. We value our patients and our employees! We treat our employees like we would want to be treated ourselves: with respect and compassion. Below are some specifics on what Ideal Option offers and the role. Benefits: At Ideal Option, we offer our employees a competitive and comprehensive benefits program to recognize how important you are to the company. Current benefits include: • Medical, vision, and dental • Short-term and long-term disability options • Life insurance • Employee Assistance and Life Assistance programs • A 401K retirement program • Pet Insurance • Paid time off and paid holidays The Role: As a Prescription Prior Authorization Specialist, you play a key role in ensuring our patients prescriptions will be covered by their insurance. We submit prior authorizations as needed to enable patients to pick up the correct prescription in a timely and cost-effective manner. Additional responsibilities include: • Utilizes and comprehends eClinicalWorks. Such as: telephone encounters, chart notes, and provider directives. • Ensures payment of prescriptions by verifying insurance coverage and prescription formularies. • Submits prior authorizations to insurance companies via phone, fax and electronic systems. Answers incoming calls and addresses patients concerns and/or questions regarding their authorization process. Maintains accurate documentation of authorizations. • Works directly with insurance companies, pharmacies, and providers. Monitors and tracks established patient prescription authorizations. • Ensures payments of prescriptions by verifying insurance coverage and prescription formularies. • Processes incoming calls and addresses patient concerns and/or questions regarding their authorization status. • Works directly with insurance companies and pharmacies on resolving authorization issues. • Maintains accurate documentation of prior approvals. • Works closely with providers, Ideal Option staff and pharmacies to ensure the best patient care. • Represents Ideal Option professionally and with a positive attitude. • Complies with national PHI laws including HIPAA and 42 CFR Part 2. • Maintains continual sustained attendance • Other duties as assigned by supervisor. Our ideal candidate: Has effective verbal and written communication skills, is proficient in excel, has the ability to multitask, learn quickly and work in a fast paced environment. Has a knowledge of chemical dependency and its effects on individuals, families, and communities is required. Requirements: Minimum Requirements: •High School Diploma or GED. •Experience with personal computers (word processing and/or electronic spreadsheets) •Preferably one year or more of experience in office work.

Health Home Care Coordinator Reports To: Chief Operating Officer The role of the Care Coordinator is to reduce gaps in services and increase coordination of all service providers including medical, behavioral health, long-term services and supports, and other social services. The Care Coordinator works with eligible clients to implement an integrated health action plan. The goal of the Health Home program is to improve the coordination of care, and quality, and to increase an individual's participation in their own care. The Care Coordinator will travel to client homes throughout Yakima County. Essential Job Functions/Responsibilities Develops and implements a case management plan in collaboration with the client, caregiver, physician, and/or other appropriate healthcare professionals, as well as the client's support network to address the client's needs and goals. Performs ongoing monitoring of client's health action plan to evaluate effectiveness, documents interventions and goal achievement, and suggests changes accordingly. Engage clients in care coordination activities designed to promote improved utilization of health care services. Performs initial and monthly home visits with clients. Identifies and addresses barriers to overcome impediments to accessing health care and social services. Provides referrals and advocacy for clients to community long term services and supports, which includes family caregiver programs, nutrition programs, etc. Develops and maintains relationships with community agencies and organizations that have the potential to provide resource support to clients. Works collaboratively with the Health Home Interdisciplinary Team by meeting regularly to assess client needs and progress. Position Qualifications Bachelor of Social Work degree required, Master of Social Work degree preferred. Minimum of two years experience providing direct human services. Ability to establish and maintain effective working relationships with clients, families, and caregivers. Skill in interviewing clients in person or via telephone in order to elicit information and impact client situation. Ability to research and propose solutions to a variety of clients. Ability to travel to client homes and community agencies. Benefits Full-time employees accrue up to 168 hours of PTO annually, in addition to accruing sick time at the rate of 1 hour for every 40 hours worked. Bereavement and jury duty leave are also available. Option to enroll in medical, dental, vision, and life insurance. Heartlinks pays for 100% of the employee's medical premium for the base plan and 75% of the employee's dental and vision premiums. Health benefits begin the first of the month after the start date. Mileage reimbursement. Holiday pay for 6 observed holidays. Ability to enroll in 401(k) and begin contributing at the time of hire. Heartlinks will match dollar for dollar up to 5% of earnings after one year of employment and 1080 hours worked. Tuition reimbursement/professional development assistance. Premium pay for hospice-related certifications. Hourly wage is dependent on experience; the wage range for this position is $24.00 to $29.00 per hour. This position is a two-year, grant funded position.

Lourdes Hospital Job Title: Insurance Specialist Job Type: Full time Monday - Friday Wage Range: $ The Insurance Specialist is responsible for the verification/documentation of insurance benefits, securing pre-certification/referral numbers and estimating/collecting patient liabilities on all outpatient scheduled procedures. Reports to: Patient Access Supervisor. FSLA: Non-exempt ESSENTIAL FUNCTIONS To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation. Ensures that pre-certifications required by managed care companies for scheduled surgeries and procedures are obtained on a timely basis and documented in advance of appointment Notifies physician offices and centralized scheduling in the event pre-cert is not obtained in time for patient appointment Heavy phone and payer website contact in accordance with payer pre-cert and verification regulations Communicates with insurance payers regarding any CPT code discrepancies or changes made due to radiologist discretion Performs insurance verification, eligibility and pre-certification for outpatient scheduled procedures. Maintains current knowledge of outpatient imaging policies and procedures Verifies the patient has active insurance coverage and obtains insurance benefits utilizing insurance eligibility tools, payer websites and payer phone systems Communicates with Benefits and Notification Specialist whenever a patient has no verifiable insurance benefits to cover a scheduled procedure Works closely with physician offices and departments of the hospital when obtaining clinical information, providing them with necessary information or forwarding relevant documents to them. Creates and explains patient liability estimate for all scheduled and add-on procedures Contacts patient or physician offices when insurance information invalid or termed for all scheduled procedures Provides registration functions, as needed Performs other duties as assigned Job Requirements High school diploma or equivalent - Required Two years of college or medical office specialist education - Preferred Working knowledge of managed care and third party payors Minimum Work Experience One year experience with obtaining and verifying pre-certifications with various insurance companies Required. Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Must be able to function appropriately in a multi-task setting. Why Choose Us: We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and a minimum of 10 days of paid time off per year (for full time employees) as well as 8 paid holidays per year. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Lourdes Hospital, LLC, offers a lifetime of care across a broad spectrum of healthcare specialties and services. In fact, we've built what has become one of Eastern Washington's largest multi-specialty medical groups. Where We Are: Positioned in the heart of Washington wine and agriculture country, the Tri-Cities area is known for a plethora of sunshine and four predominantly mild seasons. The three major rivers, multiple nearby mountain ranges, and beautiful sun-soaked valleys offer endless natural beauty and year-round outdoor recreational opportunities. EEOC Statement: Lourdes Hospital, LLC is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

ABOUT US In 1981, fueled by the desire to provide quality, accessible healthcare to migrant and farm workers in their community, five visionary women laid the foundation of what would later become Tri-Cities Community Health (TCCH). As a Federally Qualified Health Center (FQHC), TCCH stands tall in the community, boasting six clinical sites strategically positioned to provide comprehensive primary care services to the underserved populations of Pasco, Kennewick, Richland, and the neighboring cities. Serving as the trusted medical home for our patients, TCCH offers a wide range of services - from dental care, optometry, and pharmacy needs to behavioral health and endocrinology. Our spectrum of services is continually expanding as our community grows. Our excellent care extends beyond the walls of our clinics, seamlessly connecting patients to vital social services like WIC and Maternal Support Services. And for those facing logistical barriers, we go the extra mile, ensuring access to prescribed medication by delivering directly to their doorstep. Everything we do reflects our core values of Quality, Respect, and Service. OPPORTUNITY TCCH is growing and actively recruiting Referral Coordinator to join our Care Teams across all our care sites. We are seeking passionate, driven individuals who align with our values of Quality, Respect, and Service, and are eager to make a meaningful impact on the well-being of our patients. Under the direct supervision of the Site Manager, the person in this position will serve as a primary point of contact for referral coordination with contracted managed health care plans. He or she assists members, clinic staff and providers with community resources referrals for patients. He or she responds to inquiries from members, clinic staff, plan, providers, hospitals, and external specialists regarding managed care. He or she educates clinic staff and others appropriate in managed care and provides support to the manager by meeting department and company goals and objectives. Work is primarily completed via telephone and direct contact with patients and staff. SCHEDULE/LOCATION * Monday-Friday; 8:00 am- 5:00 pm * Pasco, WA WAGE / STATUS * $20.73-22.89/hour; Up to $26.82/hour * This is a Union / Bargaining Unit position, non-exempt Requirements Education: High school diploma/GED required. Experience: Five years administrative experience working in a health care setting and two or more years of managed care experience preferred. License/Certification: None. Knowledge/Skills/Abilities: Bilingual (English/Spanish) language skills required. Excellent written & oral communication skills. Basic understanding of medical and insurance terminology. Proficiency with computers and Microsoft products required. Ability to complete assignments with minimal supervision. Salary Description $20.73-22.89/hour; Up to $26.82/hour

A Patient Care Coordinator provides a variety of receptionist and skilled clerical duties in support of the clinics. This position is responsible for scheduling patients, obtaining necessary documentation and coordinating aspects of patient care to ensure continuity of care. Position performs prior authorizations when necessary. A PCC will perform all duties in a manner which promotes team concept and reflects the mission and values of the facility. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Medical Group Southeast Washington and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: Customer service related experience. Preferred Qualifications: 6 months office experience, medical office; recent experience in the medical field. 6 months Electronic Medical Record / Practice Management experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements Nursing diploma (associate's or bachelor's degree in nursing) Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment. One (1) year geriatric nursing experience preferred CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements Advanced knowledge in field of practice Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor Chart appropriately, accurately, and in a timely manner Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being Accurately prepare and administer medication as ordered by a physician Respond in a leadership capacity to emergency situations related to patient and staff safety Coordinate patient care plans and services Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer

Job Description Health Home Care Coordinator Reports To: Chief Operating Officer The role of the Care Coordinator is to reduce gaps in services and increase coordination of all service providers including medical, behavioral health, long-term services and supports, and other social services. The Care Coordinator works with eligible clients to implement an integrated health action plan. The goal of the Health Home program is to improve the coordination of care, and quality, and to increase an individual's participation in their own care. The Care Coordinator will travel to client homes throughout Yakima County. Essential Job Functions/Responsibilities Develops and implements a case management plan in collaboration with the client, caregiver, physician, and/or other appropriate healthcare professionals, as well as the client's support network to address the client's needs and goals. Performs ongoing monitoring of client's health action plan to evaluate effectiveness, documents interventions and goal achievement, and suggests changes accordingly. Engage clients in care coordination activities designed to promote improved utilization of health care services. Performs initial and monthly home visits with clients. Identifies and addresses barriers to overcome impediments to accessing health care and social services. Provides referrals and advocacy for clients to community long term services and supports, which includes family caregiver programs, nutrition programs, etc. Develops and maintains relationships with community agencies and organizations that have the potential to provide resource support to clients. Works collaboratively with the Health Home Interdisciplinary Team by meeting regularly to assess client needs and progress. Position Qualifications Bachelor of Social Work degree required, Master of Social Work degree preferred. Minimum of two years experience providing direct human services. Ability to establish and maintain effective working relationships with clients, families, and caregivers. Skill in interviewing clients in person or via telephone in order to elicit information and impact client situation. Ability to research and propose solutions to a variety of clients. Ability to travel to client homes and community agencies. Benefits Full-time employees accrue up to 168 hours of PTO annually, in addition to accruing sick time at the rate of 1 hour for every 40 hours worked. Bereavement and jury duty leave are also available. Option to enroll in medical, dental, vision, and life insurance. Heartlinks pays for 100% of the employee's medical premium for the base plan and 75% of the employee's dental and vision premiums. Health benefits begin the first of the month after the start date. Mileage reimbursement. Holiday pay for 6 observed holidays. Ability to enroll in 401(k) and begin contributing at the time of hire. Heartlinks will match dollar for dollar up to 5% of earnings after one year of employment and 1080 hours worked. Tuition reimbursement/professional development assistance. Premium pay for hospice-related certifications. Hourly wage is dependent on experience; the wage range for this position is $24.00 to $29.00 per hour. This position is a two-year, grant funded position.