Patient care coordinator jobs in Tamiami, FL - 607 jobs
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Patient Care Coordinator
Home Care Coordinator
Front Desk Coordinator
Scheduling Specialist
Patient Access Representative
Patient Care Coordinator
Interactive Resources-IR 4.2
Patient care coordinator job in Fort Lauderdale, FL
PatientCareCoordinator (Contract-to-Hire)
Fort Lauderdale, FL
Responsibilities
Oversee all front-office activities, including greeting patients, coordinating appointments, managing incoming calls, processing referrals, and facilitating check-in and check-out.
Deliver a high level of patient-centered service by creating a friendly, professional, and supportive environment.
Confirm, update, and accurately document patient demographics and insurance details while collecting co-payments.
Ensure front-desk areas, patient files, and common spaces remain organized and presentable.
Partner with the centralized reception team to maintain seamless and timely phone coverage.
Respond to patient questions and concerns with discretion, empathy, and effective resolution.
Adhere strictly to HIPAA guidelines and organizational policies related to patient confidentiality.
Participate in team meetings, trainings, and clinical discussions as needed.
Qualifications
Demonstrated knowledge of HIPAA compliance and patient privacy standards.
Strong communication and interpersonal abilities with a commitment to excellent patient service.
Proven ability to prioritize tasks and remain efficient in a high-volume, fast-paced setting.
Clear written and verbal communication skills; bilingual proficiency is a plus.
Comfortable using electronic systems and standard office software; familiarity with AthenaHealth preferred.
Prior experience in a medical office or customer-facing role is strongly preferred.
$30k-42k yearly est. 2d ago
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Bilingual Patient Access Center Representative
Insight Global
Patient care coordinator job in Miramar, FL
Title: Bilingual Patient Access Center Representative
Compensation: $15 - $16
Interview process: One onsite interview
Hours: Monday-Friday @ 9:00AM-2:30PM / 27.5 Hours
Must haves
6 months-3+ years of call center experience
Bilingual in English and Spanish
Interested and able to work in a 100% phone support role
Technically savvy and quick to pick up computer operations (email, phone systems, documentation platforms)
Able to commit to the schedule - Monday-Friday @ 9:00AM-2:30PM / 27.5 Hours
Able to pass a background check including misdemeanors and felonies
Able to pass a drug screen including marijuana
Plusses
Previous healthcare experience
Experience with Epic EMR
Exposure/knowledge of Talkdesk contact center platform
Day-to-Day:
Insight Global is seeking 20 Patient Access Center Representatives to join a healthcare system in Miramar, Florida. This Patient Access Center is responsible for answering calls for 50+ offices that are part or affiliated with the hospital system. The hospital system is migrating an additional 50 offices to their phone system and their team is urgently hiring. The PAC Representatives are responsible for answering all phone calls for the offices including patient appointments, prescription refills, rescheduling an appointment, following up on results, etc. The PAC will document these phone calls within the Talk desk system, complete the request or escalate the call if deemed necessary. The PAC team typically receives 100,000 phone calls per month and an average of 150-200+ calls per week for each Representative to handle. The ideal candidate will have prior customer service or call center experience working within a 100% phone support role and is technically savvy or able to learn computer systems quickly. The PAC team works on site everyday within one of the hospital's corporate offices.
Compensation
$15 to $16
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
$15-16 hourly 5d ago
Patient Care Coordinator
Amen Clinics, Inc., a Medical Corporation 4.1
Patient care coordinator job in Hollywood, FL
The PatientCareCoordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive.
Essential Duties and Responsibilities:
Greets, checks-in and checks-out patients
Handles new and existing patient inquiries
Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate
Collects and posts patient payments
Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
Schedules, reschedules and cancels patient appointments
Provides support to their assigned doctor and assists other PCCs as needed
Provides supplement and nutraceutical information to patients and answers questions as needed
Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws
Qualifications and Requirements:
High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred
A minimum of 2 years professional experience in a clinic or medical practice required
Knowledge, Skills and Abilities:
Knowledge of general clinic or medical practice processes
Basic/Intermediate computer skills with a willingness to learn our intake and patientcare systems
Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication
Excellent organizational and time management skills
Ability to identify and resolve problems
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow
Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers
Ability to maintain confidentiality of sensitive and protected patient information
Ability to work effectively as a team player and provide superior customer service to all staff and leadership
Dress Code Requirements :
Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday
Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire
Company will purchase one additional set at employee's annual work anniversary
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent sitting for long periods of time
Frequent typing and viewing of computer screen
Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone
Frequent hearing, listening and speaking by telephone and in person
Occasionally required to stand, walk, reach with hands and arms, stoop or bend
Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day
Work Environment:
The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work indoors in temperature-controlled environment
The noise level is usually moderate with occasional outbursts from patients during treatment
$29k-38k yearly est. Auto-Apply 60d+ ago
Care Coordinator
Gastro Health 4.5
Patient care coordinator job in Miami, FL
Gastro Health is seeking a Full-Time CareCoordinator to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidity growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Handle all administrative tasks and duties for the physician/provider
Serve as the liaison or coordinator for the patients medical care
Streamline all patient-physician communications to ensure patient satisfaction
Provide medical literature and clinical preparation instructions to patients
Assist patients with questions and/or concerns regarding procedures
Schedule all procedures to be performed by the physician
Review the physicians schedule for maximum scheduling efficiency
Schedule all diagnostic tests, procedures and follow-up appointments
Obtains all authorizations for procedures and tests
Call patient to confirm procedures a week in advance
Schedule follow-up appointments including recalls
Check-out patients at the end of their visit and provide next step instructions
Request medical records from doctors and hospitals
Returns patient calls promptly and professionally
Call-in new prescriptions and refills and obtain authorization if necessary
Obtain lab results including stat requests
Complete tasks from Electronic Medical Record
Reviews open orders every three days and works accordingly
Contact patients with test results
Sends history and physical forms to outpatient facility
Other duties as assigned
Minimum Requirements:
High school diploma or GED equivalent
Certified Medical Assistant (AAMA) preferred
2+ years experience as medical assistant required
Medical terminology knowledge
We offer a comprehensive benefits package to our eligible employees:
401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
Discretionary profit-sharing contributions of up to 4%
Health insurance
Employer contributions to HSAs and HRAs
Dental insurance
Vision insurance
Flexible spending accounts
Voluntary life insurance
Voluntary disability insurance
Accident insurance
Hospital indemnity insurance
Critical illness insurance
Identity theft insurance
Legal insurance
Pet insurance
Paid time off
Discounts at local fitness clubs
Discounts at AT&T
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
$32k-41k yearly est. Auto-Apply 24d ago
Patient Care Coordinator
Chenmed
Patient care coordinator job in Plantation, FL
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The CareCoordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ .Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers.
+ Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care.
+ Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location.
+ Uses web-based insurance platforms to generate referral authorizations.
+ Effectively communicates the physicians/clinicians needs or outstanding items to patients.
+ Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment.
+ Ensures any missed external appointments are rescheduled and communicated to the PCP.
+ Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner.
+ Provides extraordinary customer service to all internal and external customers.
+ Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
+ Knowledge of medical terminology, CPT, HCPCS and ICD coding desired
+ An understanding of the company's patient population, including the complexities of Medicare programs
+ Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner.
+ An understanding of the company's patient population, including the complexities of Medicare programs
+ Detail-oriented with the ability to multi-task.
+ Able to exercise proper phone etiquette.
+ Ability to navigate proficiently through computer software systems & use technology.
+ Ability to work well with patients, colleagues, physicians and other personnel in a professional manner.
+ Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software.
+ Spoken and written fluency in English; bilingual preferred.
EDUCATION AND EXPERIENCE CRITERIA:
+ High School diploma or equivalent required
+ A minimum of 1 year of referral experience in a healthcare setting required.
+ Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred.
+ Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred
+ Healthcare experience within the Medicare Advantage population preferred.
+ Medical Assistant certification preferred
+ CPR for Healthcare Providers is preferred
**PAY RANGE:**
$16.5 - $23.56 Hourly
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
$16.5-23.6 hourly 60d+ ago
Patient Care Coordinator I
Boston Orthotics & Prosthetics
Patient care coordinator job in Davie, FL
OrthoPediatrics Specialty Bracing:
As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS!
Our Vision:
To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States.
Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patientcare, and ourselves.
Position Description:
Our PatientCareCoordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the PatientCareCoordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines.
Core Responsibilities:
Customer Service:
Greeting patients
Checking patients in and out
Multi-line phone coverage
Liaison for referring physicians/groups
Register patients by collecting insurance information, demographics, etc.
Detail oriented
Able to provide general company and services information
Good verbal and written communication skills
Compassionate, efficient, and professional
Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies.
Administrative:
Verify patient insurance and initiate prior authorizations
Collect patient balances
Coordinate with referral sources to obtain physician schedules
General chart maintenance using Athena software
Scan and upload documents to electronic chart
Support the clinic staff and office flow
Chart checks for fitting appointments using the standard checklist form
Work closely with billing team to ensure all documentation for claims are uploaded
General office organization
Following standard practices to deliver patient devices
Ability to multi-task
Adaptable to a dynamic environment
Exceptional computer skills
Maintain HIPAA compliance
Schedule Maintenance:
Coordinate and schedule all appointments.
Review patient no shows daily: call, document, and reschedule appointments
Education/Experience: High School or Associate Degree; related experience and/or training.
Position Requirements:
Entry Level - experience in a healthcare environment a plus
Computer competency skills (Excel, Word, Outlook)
Excellent organization and communication skills
Ability to manage multiple tasks
Excellent customer service skills
Professional phone manner
Ability to work well with others
Benefits Offered for Eligible Employees:
Medical Insurance
Dental Insurance
Vision Insurance
Long & Short-Term Disability
Life Insurance and AD&D
Retirement Savings Plan
Paid Time Off (PTO) & Holidays
Equal Opportunity Employer:
OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
$24k-41k yearly est. Auto-Apply 60d+ ago
Care Coordinator
House of Hope Inc. 3.5
Patient care coordinator job in Fort Lauderdale, FL
Job DescriptionBenefits:
Dental insurance
Health insurance
Training & development
Vision insurance
House of Hope, a well-established nonprofit organization, providing care and residential treatment to individuals suffering from substance abuse use is seeking a highly organized CareCoordinator with excellent communication and problem-solving skills and driven by a genuine desire to help others to join our team! As a CareCoordinator, your position is essential in coordinating and aiding persons served in receiving needed care, attending scheduled appointments, and receiving medications as prescribed.
Job Responsibilities:
Collaborate with persons served in obtaining ingoing services, such as medical, dental, vision, housing, financial assistance, legal advocacy, etc.
Assist in obtaining and or reactivating persons served disability benefits, Medicaid, etc.
Ensure persons served receive their medications within established timeframes
Conduct medication checks daily and documenting compliance in the applicable EMR system.
Monitor all new or updated medications ensuring proper documentation and medication continuity.
Responsible for completing and uploading all incidental funds paperwork while maintaining accuracy and compliance with agency policy.
Assist facility counselors with discharge planning.
Additional tasks and duties as assigned.
Required Experience and Qualifications:
High School Diploma required.
Bachelors Degree Preferred.
One (1) year CareCoordinator experience.
Two (2) years of Behavioral Health experience.
Experience in working with the substance abuse population preferred.
Ability to work with a diverse population.
Computer Literate
$36k-41k yearly est. 3d ago
Care Coordinator (IDD Pilot Program)
Independent Living Systems 4.4
Patient care coordinator job in Miami, FL
Job Description
About Us
Join us in making a career in Independent Living Systems, an industry leader in managing home and community-based programs for over 20 years. Independent Living Systems, LLC and its subsidiaries offer a comprehensive range of clinical and third-party administrative services to managed care organizations and providers that serve high-cost, complex member populations in the Medicare, Medicaid, and Dual-Eligible Market. ILS provides tailored integrated solutions aimed at improving health outcomes while rebalancing costs, addressing social determinants of health and connecting members with community-based resources.
ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
Position Summary
The CareCoordinator is responsible for coordinating a continuum of care activities for the enrollees, ensuring optimum utilization of resources to improve their quality of life as well as assisting them to live and work in the setting of their choice. Through carecoordination FCC ensures the enrollee's needs are being met and prevents fragmentation of care. It involves developing a comprehensive and individualized care plan using a person-centered approach, in conjunction with the enrollee and their authorized representative based on identified problems, challenges, barriers and goals. FCC CareCoordinators are the key element in the FCC Integrated Model of Care.
Education & Experience
CareCoordinators with the following qualifications also have a minimum of two (2) years of relevant experience:
a) Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field or
b) Registered nurse licensed to practice in the state or
c) Bachelor's degree in a field other than social science.
CareCoordinators with the following qualifications have a minimum of four (4) years of relevant experience: License Practical Nurse licensed to practice in the state.
Relevant experience may substitute for the educational requirement on a year-for-year basis.
CareCoordinators without the aforementioned qualifications may substitute professional human service experience on a year-for-year basis for the educational requirement. Experience working with the developmentally disabled community preferred.
EEO STATEMENT
In compliance with the Drug-Free Workplace Act of 1988, Independent Living Systems has a longstanding commitment to provide a safe, quality-oriented, and productive work environment. Alcohol and drug abuse pose a threat to the health and safety of ILS employees and to the security of the company's equipment and facilities. For these reasons, ILS is committed to the elimination of drug and alcohol use and abuse in the workplace. Independent Living Systems, LLC, and its subsidiaries, including FCC, provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, disability, ancestry, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$24k-36k yearly est. 15d ago
Front Desk Specialist
Loyola Marymount University 3.5
Patient care coordinator job in Westchester, FL
Reporting to the Director of Strategic Sourcing and Campus Business Operations (CBO), this position will support the various administrative functions of the department with a primary responsibility in providing support for the OneCard office front desk processes.
Position Specific Accountabilities
Provide consistent administrative support for all of the activities related to the CBO OneCard office as the “first responder” to all guests/customers Mon-Fri, 8am-5pm with a Wednesday schedule of 10am-7pm during the academic year (otherwise 8-5 during the summer).
Answer phones, maintain a clean/sanitary front office environment, and provide additional administrative support for various other tasks of the CBO department as assigned.
Participate in key campus events (Welcome Weekend/New Student Orientation - Saturday event) as a representative of the Campus Business Operations Office as requested.
Assist in monitoring and maintaining functionality of various computer systems used internally to track OneCard requests, process credit card transactions, complete ServiceNow ticket requests, and maintain digital files for the department.
Attend staff meetings and work in collaboration with other campus partners to ensure proper implementation of pertinent policies, procedures, and programs.
Learn the campus layout and stay up to date on all campus events to be able to assist with various customer inquiries.
Perform other duties as assigned.
Loyola Marymount University Expectations
Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service, especially prospective and current students, donors, and alumni.
Requisite Qualifications:
Typically a high school diploma or equivalent; preferably a bachelor's degree or equivalent experience. Incumbent will be expected to continue upgrading knowledge, skills and abilities needed to stay abreast of best practices and industry trends.
Consistency in attendance, being dependable, trustworthy, reliable and punctual; reasonably enthusiastic and ready to work every day, Mon-Fri, 8am-5pm (and Wed 10-7) is vital.
Must be adaptable to change and receptive to innovational, “outside the box” ideas for office improvements/efficiencies.
Minimum of one year administrative and data-entry/bookkeeping support experience, preferred.
Experience and knowledge of general accounting practices, account reconciliation as well as other accounting/bookkeeping procedures including but not limited to cash handling and control is helpful.
Ability to interact in a professional, friendly, courteous manner while exercising good judgment and discretion when handling confidential matters.
Exemplary communication skills (both written and oral) for both internal and external department communications are a must.
Possess a strong work ethic as part of a team as well as independently and follow through on assignments in a timely manner with minimal supervision.
Must remain calm under pressure in interactions with the public in high volume situations and in handling continuous public contact with frequent interruptions, while also knowing when to escalate certain matters to upper management.
Maintain computer competency and proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint), Workday, Atrium Campus, Card Exchange, and various other applications in a Windows environment - with a willingness to learn new systems as needed.
The
above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills of personnel so classified.
# HERC# #HEJ#
Staff Regular
Salary range
$22.26 - $26.68 Salary commensurate with education and experience.
Please note that this position may not be eligible for visa sponsorship now or in the future.
Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit *********** for more information.)
$22.3-26.7 hourly Auto-Apply 31d ago
Care Coordinator (IDD Pilot Program)
Florida Community Care 3.7
Patient care coordinator job in Fort Lauderdale, FL
Job Description
We are seeking a CareCoordinator IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The CareCoordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The CareCoordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the CareCoordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate.
Minimum Qualifications:
With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities:
Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field.
Bachelor's degree in field other than social science
Registered Nurse (RN) licensed to practice in the state of Florida.
Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities.
Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
Master's degree in social work, public health, or a related discipline.
Certification in carecoordination or case management (e.g., CCM, CCRC).
Experience with Medicaid waiver programs or other disability support services.
Familiarity with behavioral health interventions and supports.
Responsibilities:
Serve as the primary point of contact for the enrollee and their authorized representatives.
Assess needs, identify care gaps, and develop a person-centered support plan.
Coordinate services and care across the continuum and facilitate communication with providers and community resources.
Provide education and support on available resources and self-advocacy.
Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.
$23k-34k yearly est. 28d ago
P/T Front Desk Operations Coordinator
Firstservice Corporation 3.9
Patient care coordinator job in Miami, FL
Perform duties to provide administrative support to all functions within the Operations department including IT, Purchasing, Operations and Banking, working within the limits of standard or accepted practice. Your Responsibilities: * Provide administrative support to all members of the Operations department and Management. Assist with calls/voicemails, reroute calls to appropriate area, and arrange call backs.
* Handle all mailings and billings and process and track approved office supplies for all A/R offices.
* Compose letters and submit them to Management for signature and approval. Assist management in the preparation of presentations as necessary.
* Manage calendars, arrange meetings, and plan and set up conferences and events and prepare materials as necessary.
* Operations Help Desk support.
* Assist all members of the operations team (IT, Purchasing, Operations, Banking) in accomplishing their goals and objectives.
* Prepare reports, correspondence, presentations, and other communication materials.
* Conduct research, prepare reports and financial data.
* Attending staff meetings with operations team and staff to keep well informed, and to ensure follow-up on decisions or actions to be taken by staff.
* Provide administrative support and computer skills for special projects.
* Always conduct business with the highest standards of personal, professional, and ethical conduct.
* Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
* May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
* Ensure all safety precautions are followed while performing the work.
* Follow all policies and Standard Operating Procedures as instructed by Management.
* Perform any range of special projects, tasks and other related duties as assigned.
Skills & Qualifications:
* Associate degrees in business or related field from an accredited college or university, and two to three years of administrative experience; or equivalent combination of education and experience.
* Knowledge, Skills & Proficiencies
* Excellent customer service skills
* Strong verbal and written communication skills. Detail oriented and strong organizational and multi-tasking skills.
* Must have strong proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, Power Point, Visio, and Outlook. Proficiency researching the Internet.
* Ability to work with sensitive or confidential information.
* Ability to meet deadlines and work well under pressure.
* Ability to work in a team environment as well as independently and be self-driven.
* Critical thinking, problem solving, judgment and decision-making abilities.
* Ability to work with sensitive information and maintain confidentiality.
Critical thinking, complex problem solving, judgment and decision making
Motivated self-starter.
Physical Requirements:
* This position works under usual office conditions.
* The employee is required to work at a personal computer as well as be on the phone for extended periods of time.
* Must be able to stand, sit, walk, and occasionally climb.
* The incumbent must be able to work extended and flexible hours and weekends as needed.
* Physical demands include the ability to lift up to 50 lbs.
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
* Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
* Travel Work may involve some driving/traveling to properties.
Schedule: Tue 0300 PM to 1100 PM / Thu & Fri 1100 PM to 0700 AM
Salary:
$18
What We Offer:
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
$18 hourly 33d ago
Care Coordinator
Inbloom Autism Services 4.0
Patient care coordinator job in Fort Lauderdale, FL
InBloom Autism Services has created an inviting and engaging, play-based environment for children with Autism Spectrum Disorder (ASD) to develop their skills as well as a supportive, value-driven organization for our team members to do what they do best. We offer an extensive support model for the purpose of continuing the growth and development of our teams. We never stop learning.
We are looking for an experienced CareCoordinator for our Clinical Support Center in Ft. Lauderdale who likes the challenge of a fast-paced environment. Ideally, the candidate must possess a willingness and ability to learn quickly and be a motivated and detail-oriented team player. It is important to be polished in appearance and possess great communication skills, professionalism and always with a positive attitude.
The CareCoordinator at InBloom Autism Services is someone who takes pride in being organized, paying attention to details, and helping others succeed. In the spirit of InBloom's core value to “always do the right thing” the CareCoordinator works diligently with the rest of the Care Team to make sure the individuals who receive care from InBloom Autism Services can do so without having to worry about the logistics of verifying coverage and maintaining authorizations with their healthcare coverage provider. The CareCoordinator does their part so caregivers can focus on the most important thing: progress for their child. The CareCoordinator is a team-player, an effective communicator, and a positive influence to the rest of the Care Team each and every day.
Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsible for pre-certification/authorization and insurance verification for all patients, in coordination with the rest of the CareCoordination team.
Research, follow-up, and resolve open & pending authorizations in a timely manner
Calculate cash estimates for patients on upcoming visits/ procedures.
Document activity in the patient accounts.
Accurately enter insurance information into computer system.
Concisely, precisely and accurately document all information.
Help the Care Team maintain clear communication with patients as well as insurance companies.
Work closely with other departments to communicate authorization approvals and denials, patient benefit changes, and other information
Maintain strict confidentiality of patient and center related business.
Obtain prior authorization for medical services.
Scanning medical documents into patient accounts.
Performs other related duties as assigned.
Qualifications
High School Diploma or equivalent.
Demonstrates the ability to use standard office equipment such as telephones, computers, copiers, fax machines and others.
Displays the ability to communicate with others effectively, listen closely and convey points clearly.
Shows proficiency with computer programs which may include Microsoft Word, Excel, PowerPoint, Outlook and others.
Demonstrates excellent customer service skills and the ability to calm patients or clients who may be distraught.
Shows the ability to calm frustrated clients quickly and make decisions based upon anticipated outcomes.
Possesses the ability to adjust to constantly changing workloads.
Strong Written and Communication skills
Ability to multitask and has exceptional organizational skills
Ability to communicate and coordinate between departments.
Work environment
Noise Level is moderate to loud
Physical demands
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Travel required
None.
Affirmative Action/EEO statement
InBloom Autism Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Pay Range Up to USD $42,000.00/Yr.
$42k yearly Auto-Apply 21d ago
Front Desk Coordinator (47876)
Platinum Dermatology Partners 3.8
Patient care coordinator job in Miami Beach, FL
Who We Are:
Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology.
Company Conformance Statements:
In the performance of their respective tasks and duties, all employees are expected to conform to the following:
Perform quality work within deadlines with or without direct supervision.
Interact professionally with other employees, customers, and suppliers.
Work effectively as a team contributor on all assignments.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
The ideal Front Desk Coordinator views themselves as a
“Director of First Impressions”
. The successful candidate is friendly, professional, and has a natural talent for putting our patients first in delivering unparalleled customer service in a thriving fast-paced clinic.
General Duties & Responsibilities:
Responsible for accurately and professionally handling front desk operations including answering phones, greeting patients, scheduling all appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel.
Prepares necessary patient paperwork before the patient's appointment.
Review EMA for information that needs to be updated.
Updates patients' information and accurately enters it in EMA.
Identifies payer sources, verifies insurance eligibility, and verifies prior authorization.
Recording and collecting patient copays and/or balances at check-in/out.
Other duties as assigned
Qualifications
Education:
High School Diploma or GED equivalent is required.
Qualifications:
Minimum 1-2 years experience in a medical office/clinic.
Prior dermatology or cosmetic experience is preferred.
Knowledgeable of medical dermatology terms/CPT, ICD-10.
Quality written and verbal communication skills.
Quality mathematics skills.
Professional in appearance and mannerisms.
Able to work efficiently in a fast-paced environment
Able to demonstrate compassion and caring when dealing with others, patients, and co-workers.
Able to prioritize tasks, understand the provider's instructions, and know when to seek information or advice.
Experience using EMR systems is a plus.
Our competitive benefits package includes the following:
Medical, Dental, and Vision insurance
Short-term/Long-term disability
Life and other voluntary plans
401(k) plan
Employee Referral Program
Paid Time-Off
Company-Paid Holidays
Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Physical Requirements: Must possess manual dexterity to operate office machines including computer and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals.
Equal Employment Opportunity:
Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws.
Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.
Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks.
No phone calls or agencies, please.
$26k-34k yearly est. 10d ago
Scheduling Specialist/Coordinator
Emperion
Patient care coordinator job in Boca Raton, FL
Job Description
Delivers quality Customer Service from initial request for service until completion of end product
Adheres to client protocols and jurisdictional regulations including appropriate documentation of same
Ensures all referrals have been entered and cases created accurately
Schedules exams with physician offices and enters date and times through office operating system
Understanding and knowledge of basic credentialing needs and ability to review and discuss with provider office effectively
Communicates with clients, physicians and claimants/attorney regarding appointment scheduling, appointment changes, no shows and cancellations
Must have an understanding of client specific forms, ability to enter and process appointment information in various customer systems as necessary
Prepares and sends exam notification letters, cancellation letters, no show letters daily
When required, responsible for initiating and follow up of prompt pre-payment to providers
Coordinates ancillary services such as transportation/translation as requested, following customer protocol
Performs appointment reminder calls and appointment follow up calls as necessary
Contacts appropriate agencies or persons for the purpose of verifying information
Handles incoming and outgoing calls effectively and efficiently meeting client standards/protocols
Ability to efficiently and accurately manage high volume of emails in a timely manner
Communicates immediately with Supervisor with regard to any client concerns
Operates company software and equipment
Enters data by inputting alphabetic and numeric information into system via keyboard
Demonstrates strong organizational skills with the ability to multi-task without compromising extreme attention to detail
Communicates using correct English, spelling, grammar, and punctuation
Ability to understand and follow oral and written instructions while adhering to prescribed departmental routines
Proficiency with imaging/scanning documents
Maintains confidentiality and discretion as a general rule
Works effectively as a team contributor on all assignments
Interacts professionally with other employees as well as clients
Has a clear and concise understanding, and adheres to, guidelines as they relate to HIPAA, Conflict of Interest, and Ethics
Understands current URAC standards as appropriate to job functions
$32k-50k yearly est. 6d ago
CARE AT HOME COORDINATOR
American Health Associates, Inc. 4.0
Patient care coordinator job in Davie, FL
American Health Associates, a premier clinical laboratory predominantly servicing the long-term care industry now offers at-home care services (phlebotomy, medical imaging, etc.). This service aims to help expand patients' options when it comes to how and where they get their medical imaging, blood work and labs done. We know how hard it can be to get to an imaging center or lab for those with limited mobility, severe health conditions, and for those with lack of transportation. AHA is changing lives for the people we serve and the people we hire. Join our team who make a difference in people's lives every single day!
AHA's Care at Home Coordinator is a highly visible customer service and patient-focused role. Our Coordinator is responsible for resolving client concerns regarding patients that require a home draw and/or medical imaging services. Develop and maintain schedule for phlebotomists and imaging technologists assigned to the home carepatient. Troubleshoot inquiries from all sources (e.g., Client Services/Sales). Client notification and follow-up required on these and more complex issues. Resolve all concerns to satisfaction of client and patient. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare services are provided by AHA's Mobile Care Service team.
This is not a remote position.
RESPONSIBILITIES:
· Handle all concerns regarding patient phlebotomy draws and medical imaging. These concerns may be received by telephone, or in writing/email/fax.
· Daily logs/schedules will be developed and tracked to completion for our Mobile Care Services team to ensure at homes services are completed in a timely manner.
· Document reporting or call history will be maintained for department metrics.
· AHA's Care at Home Coordinator will contact the client or patient to resolve routine matters related to patient testing or medical imaging services. Patients may also be called to schedule at home services.
· Use the established protocols for reporting client complaints.
· Provide research and resolution on complex issues, including those that have been referred by Client Services.
· May coordinate or provide training to new hires.
· Recognize quality service issues and provide feedback to appropriate personnel on opportunities for improvement.
· May assist in the delegation of work in the absence of the supervisor or manager.
· Ongoing responsibility to maximize department quality and productivity by monitoring service levels and minimizing abandoned calls.
· Provide extraordinary customer service and collaboration to all internal and external customers.
· Performs other related duties as assigned.
Requirements
· High School Diploma (or equivalent) required.
· Healthcare/clinical laboratory or customer service experience is preferred.
· Must demonstrate a strong history of dependability and customer service skills.
· Experience in a Call Center/Customer service environment preferred.
· Data entry experience preferred.
· Strong typing and computer skills.
· Excellent verbal and written communication skills.
· Strong teamwork skills.
· Ability to manage stress.
· Capable of handling multiple priorities and their time in a high-volume setting.
· Willingness to accept additional responsibilities with a positive attitude.
· May need to be available on alternating weekends.
· Must possess a passion for SAFETY and CUSTOMER SERVICE!
AHA IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
$28k-40k yearly est. 16d ago
Memory Care Engagement Coordinator
Arbor Company 4.3
Patient care coordinator job in Pompano Beach, FL
We are looking for someone available for Wednesdays and weekends 9:30am to 5pm...with a possible fulltime opening in the future. Are you ready to love your job again? Join The Arbor Company and discover a work family where you are treated with respect. We are recognized by our team members as a Great Place To Work and we are honored to be one of only 20 companies on Fortune Magazine's "Best Workplaces in Aging Services" list.
Arbor People feel the love every day because we provide:
* Free Meal for Each Work Shift
* Employee Assistance Program - Wellness Resources for You and Your Family
* Competitive Pay Rates
* Paid Time Off for Full Time and Part Time Staff, Plus the Ability to Turn Your PTO Into Cash
* Options To Get Paid on Your Own Schedule
* Certified Great Place to Work
* Pathways For Growth Opportunities
* Diversity, Equity and Inclusion Training
* Tuition Assistance
* Student Loan Repayment Assistance
* Access To Emergency Financial Assistance
* Access To Health, Dental, Vision Insurance
* 401K with Employer Matching Contributions
As a Memory Care Engagement Coordinator at The Arbor Company, your work matters. Here's why:
* You will provide meaningful and engaging opportunities for our residents to thrive and improve their overall health and spirit through our 6-dimensional engagement program
* You will make a positive contribution to the lives of our residents and families through building deep connections.
* You can utilize your creativity and have fun at work!
* You will be a part of a dynamic team
You'll be great on this team because you have:
* Previous experience as a teacher, childcare provider, event planner, or a caregiver.
* Seeking a career in healthcare/assisted living
* Passion for helping others and seniors
* Experience working in an Activities department in an assisted living community is a plus.
* Memory care experience is desired.
Our people and our residents are at the center of our universe. We can't wait to meet you!
The Arbor Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Arbor8
$29k-35k yearly est. 4d ago
Care Coordinator
Gastro Health 4.5
Patient care coordinator job in Plantation, FL
Gastro Health is seeking a Full-Time CareCoordinator to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidity growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Handle all administrative tasks and duties for the physician/provider
Serve as the liaison or coordinator for the patients medical care
Streamline all patient-physician communications to ensure patient satisfaction
Provide medical literature and clinical preparation instructions to patients
Assist patients with questions and/or concerns regarding procedures
Schedule all procedures to be performed by the physician
Review the physicians schedule for maximum scheduling efficiency
Schedule all diagnostic tests, procedures and follow-up appointments
Obtains all authorizations for procedures and tests
Call patient to confirm procedures a week in advance
Schedule follow-up appointments including recalls
Check-out patients at the end of their visit and provide next step instructions
Request medical records from doctors and hospitals
Returns patient calls promptly and professionally
Call-in new prescriptions and refills and obtain authorization if necessary
Obtain lab results including stat requests
Complete tasks from Electronic Medical Record
Reviews open orders every three days and works accordingly
Contact patients with test results
Sends history and physical forms to outpatient facility
Other duties as assigned
Minimum Requirements
High school diploma or GED equivalent
Certified Medical Assistant (AAMA) preferred
2+ years experience as medical assistant required
Medical terminology knowledge
Fluent in Spanish
We offer a comprehensive benefits package to our eligible employees:
401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
Discretionary profit-sharing contributions of up to 4%
Health insurance
Employer contributions to HSAs and HRAs
Dental insurance
Vision insurance
Flexible spending accounts
Voluntary life insurance
Voluntary disability insurance
Accident insurance
Hospital indemnity insurance
Critical illness insurance
Identity theft insurance
Legal insurance
Pet insurance
Paid time off
Discounts at local fitness clubs
Discounts at AT&T
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
$32k-41k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator
Chenmed
Patient care coordinator job in Plantation, FL
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The CareCoordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
.Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers.
Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care.
Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location.
Uses web-based insurance platforms to generate referral authorizations.
Effectively communicates the physicians/clinicians needs or outstanding items to patients.
Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment.
Ensures any missed external appointments are rescheduled and communicated to the PCP.
Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner.
Provides extraordinary customer service to all internal and external customers.
Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of medical terminology, CPT, HCPCS and ICD coding desired
An understanding of the company's patient population, including the complexities of Medicare programs
Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner.
An understanding of the company's patient population, including the complexities of Medicare programs
Detail-oriented with the ability to multi-task.
Able to exercise proper phone etiquette.
Ability to navigate proficiently through computer software systems & use technology.
Ability to work well with patients, colleagues, physicians and other personnel in a professional manner.
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software.
Spoken and written fluency in English; bilingual preferred.
EDUCATION AND EXPERIENCE CRITERIA:
High School diploma or equivalent required
A minimum of 1 year of referral experience in a healthcare setting required.
Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred.
Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred
Healthcare experience within the Medicare Advantage population preferred.
Medical Assistant certification preferred
CPR for Healthcare Providers is preferred
PAY RANGE:
$16.5 - $23.56 Hourly
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$16.5-23.6 hourly Auto-Apply 60d+ ago
Care Coordinator (IDD Pilot Program)
Independent Living Systems 4.4
Patient care coordinator job in Fort Lauderdale, FL
We are seeking a CareCoordinator IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The CareCoordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The CareCoordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the CareCoordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate.
Minimum Qualifications:
With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities:
Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field.
Bachelor's degree in field other than social science
Registered Nurse (RN) licensed to practice in the state of Florida.
Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities.
Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
Master's degree in social work, public health, or a related discipline.
Certification in carecoordination or case management (e.g., CCM, CCRC).
Experience with Medicaid waiver programs or other disability support services.
Familiarity with behavioral health interventions and supports.
Responsibilities:
Serve as the primary point of contact for the enrollee and their authorized representatives.
Assess needs, identify care gaps, and develop a person-centered support plan.
Coordinate services and care across the continuum and facilitate communication with providers and community resources.
Provide education and support on available resources and self-advocacy.
Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.
$24k-36k yearly est. Auto-Apply 60d+ ago
Scheduling Specialist/Coordinator
Emperion
Patient care coordinator job in Boca Raton, FL
Delivers quality Customer Service from initial request for service until completion of end product
Adheres to client protocols and jurisdictional regulations including appropriate documentation of same
Ensures all referrals have been entered and cases created accurately
Schedules exams with physician offices and enters date and times through office operating system
Understanding and knowledge of basic credentialing needs and ability to review and discuss with provider office effectively
Communicates with clients, physicians and claimants/attorney regarding appointment scheduling, appointment changes, no shows and cancellations
Must have an understanding of client specific forms, ability to enter and process appointment information in various customer systems as necessary
Prepares and sends exam notification letters, cancellation letters, no show letters daily
When required, responsible for initiating and follow up of prompt pre-payment to providers
Coordinates ancillary services such as transportation/translation as requested, following customer protocol
Performs appointment reminder calls and appointment follow up calls as necessary
Contacts appropriate agencies or persons for the purpose of verifying information
Handles incoming and outgoing calls effectively and efficiently meeting client standards/protocols
Ability to efficiently and accurately manage high volume of emails in a timely manner
Communicates immediately with Supervisor with regard to any client concerns
Operates company software and equipment
Enters data by inputting alphabetic and numeric information into system via keyboard
Demonstrates strong organizational skills with the ability to multi-task without compromising extreme attention to detail
Communicates using correct English, spelling, grammar, and punctuation
Ability to understand and follow oral and written instructions while adhering to prescribed departmental routines
Proficiency with imaging/scanning documents
Maintains confidentiality and discretion as a general rule
Works effectively as a team contributor on all assignments
Interacts professionally with other employees as well as clients
Has a clear and concise understanding, and adheres to, guidelines as they relate to HIPAA, Conflict of Interest, and Ethics
Understands current URAC standards as appropriate to job functions
How much does a patient care coordinator earn in Tamiami, FL?
The average patient care coordinator in Tamiami, FL earns between $19,000 and $52,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Tamiami, FL