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Persona jobs in San Francisco, CA - 58 jobs

  • Head of Tech Ops San Francisco

    Persona 4.3company rating

    Persona job in San Francisco, CA

    Persona is the configurable identity platform built for businesses in a digital-first world. Verifying individuals and organizations is harder - but more important - than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly. We've built Persona to support practically every use case and industry - that's why we're able to serve a wide range of leading companies. For example, Instacart relies on Persona to verify shoppers who onboard onto their platform before delivering groceries to your doorstep. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world's most powerful AI platforms from large-scale abuse in a time when AI is reshaping the way we work and live. We're growing rapidly and looking for exceptional people to join us! About the Role We're looking for a strategic, hands‑on Head of TechOps to lead our TechOps Team and scale the systems that power our global workforce. You'll manage a small but high‑impact team, own our corporate SaaS ecosystem, and ensure our employees have secure, reliable tools to do their best work. This role reports to the Head of Security and partners closely with Engineering, People, and Operations. What You'll Do Lead and grow the IT organization, setting strategy, roadmap, and operational standards. Own our SaaS and systems ecosystem, including procurement, configuration, integrations, access governance, and automation. Oversee identity and device management (Okta/Entra, Jamf/Kandji/Intune) to ensure secure, reliable access and a fully managed fleet. Manage collaboration and productivity platforms (Google Workspace, Slack, Microsoft 365) and maintain high-quality A/V and hybrid meeting experiences. Run efficient IT operations-on/offboarding, asset management, documentation, and global support-while driving continuous improvement in service quality. Partner closely with Security to maintain secure‑by‑default systems, support audits, and strengthen endpoint, access, and incident readiness. What We're Looking For Experience 8+ years of experience in IT, with deep familiarity supporting fast‑paced, cloud‑based organizations. 3+ years of people management experience, including hiring, coaching, and leading high‑performing teams. Demonstrated success managing a complex portfolio of SaaS applications and architecting integrated, scalable internal tooling. Technical Core Expertise with modern identity providers (Okta, Entra) and lifecycle automation. Strong experience with MDM solutions (Jamf, Kandji, Intune) and mac OS fleet operations. Proficiency in administering Google Workspace, Slack, and/or Microsoft 365 at scale. Experience building and supporting A/V systems across multiple offices and a distributed workforce. Strong understanding of IT security fundamentals and collaboration with Security teams. You'll Thrive Here If You Are equally comfortable with strategy and hands‑on systems work. Enjoy making complex systems simple, reliable, and secure. Can balance rapid execution with long‑term thinking. Advocate for a great employee experience through thoughtful tooling and processes. Full‑time Employee Benefits and Perks For full‑time employees (excluding internship and contractor opportunities), Persona offers a wide range of benefits, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipend, wellness benefits, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you'd like to better understand what it's like working at Persona, feel free to check out our reviews on Glassdoor. #J-18808-Ljbffr
    $89k-154k yearly est. 4d ago
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  • TechOps Leader: Scale, Security & SaaS Platform

    Persona 4.3company rating

    Persona job in San Francisco, CA

    A digital identity platform seeks a Head of TechOps to lead the IT team and manage a complex SaaS ecosystem. The role involves overseeing secure access, collaboration platforms, and driving continuous operational improvements. Ideal candidates will have over 8 years in IT with previous people management experience and a strong understanding of security and collaboration tools. Full-time employees will enjoy comprehensive benefits, including health plans and generous PTO policies. #J-18808-Ljbffr
    $33k-50k yearly est. 4d ago
  • Associate Counsel San Francisco

    Persona 4.3company rating

    Persona job in San Francisco, CA

    Persona is the configurable identity platform built for businesses in a digital-first world. Verifying individuals and organizations is harder - but more important - than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly. We've built Persona to support practically every use case and industry - that's why we're able to serve a wide range of leading companies. For example, Instacart relies on Persona to verify shoppers who onboard onto their platform before delivering groceries to your doorstep. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world's most powerful AI platforms from large-scale abuse in a time when AI is reshaping the way we work and live. We believe that making the internet safer and more human requires a team that reflects the diverse, global nature of the people we aim to serve. We're growing rapidly and looking for exceptional people to join us. About the Role Persona is seeking a junior attorney to provide support on commercial matters. As Associate Commercial Counsel, you'll have a broad range of responsibilities providing legal guidance on commercial matters. First and foremost, you will be responsible for managing and negotiating commercial relationships that contribute to our success, including vendor and sales contracts. Knowledge of relevant state and international privacy laws including CCPA and GDPR is a plus. This role will be located in our San Francisco office and you will be expected to be in the office three times per week. What you'll do at Persona Draft and negotiate commercial agreements involving the company's products and services including nondisclosure agreements and sales agreements. Work directly with the sales team to complete sales negotiations swiftly while still protecting the company. Negotiate vendor agreements. Draft, update and maintain form agreements. Provide advice to the Post-Sales team regarding customer issues. Provide general support as needed including on non-commercial matters, which may include assisting with drafting internal policies and implementing related processes. What you'll bring to Persona 2 or more years of relevant legal experience in a law firm or similar environment A J.D. and active membership in at least one state bar Experience with commercial negotiation and drafting skills Good judgment and an ability to learn quickly with minimal guidance Ability to organize, prioritize, and manage projects effectively Full-time Employee Benefits and Perks For full-time employees (excluding internship and contractor opportunities), Persona offers a wide range of benefits, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipend, wellness benefits, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you'd like to better understand what it's like working at Persona, feel free to check out our reviews on Glassdoor. Diversity, equity, inclusion and belonging At Persona, we strive to put diversity and inclusion at the forefront of everything we do, reflecting our core values. Our DEIB Employee Resource Group seeks to build a diverse and inclusive team that fosters an environment where each Personerd feels empowered to bring their unique differences to work and achieve their full innovative potential. Our hope is that by fostering such an environment, we strengthen our business and relationships by putting people first. We strive to promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age. #J-18808-Ljbffr
    $142k-202k yearly est. 2d ago
  • Founding Resilience Engineer - Performance & Observability

    Persona 4.3company rating

    Persona job in San Francisco, CA

    A leading identity platform company in San Francisco is seeking a Resilience Engineering specialist to join their new function. This role involves partnering with product teams to solve performance challenges and mentoring engineers. The ideal candidate has over 7 years of experience in software engineering and a robust background in performance and observability principles. Unique benefits include unlimited PTO and a supportive work culture. #J-18808-Ljbffr
    $120k-161k yearly est. 1d ago
  • Field Product Engineer: Bridge Tech & Customer Impact (Travel)

    Persona 4.3company rating

    Persona job in San Francisco, CA

    A leading identity verification platform in San Francisco is seeking a Field Product Engineer to build lasting relationships with customers and support their technical needs. This role requires 1-3 years of experience in a technical position and offers exposure to business growth, dynamic challenges, and mentorship opportunities. The position combines hands-on support and collaboration with product teams, allowing you to impact the company while honing your own skills in a supportive environment. Enjoy a comprehensive benefits package and a dynamic workplace culture. #J-18808-Ljbffr
    $98k-134k yearly est. 4d ago
  • Strategic Corporate Development & M&A

    Persona 4.3company rating

    Persona job in San Francisco, CA

    A leading identity verification company in San Francisco is seeking a Strategic Finance Analyst to enhance corporate development initiatives. In this role, you'll manage acquisition opportunities and conduct market analyses. Ideal candidates have 2+ years in investment banking or consulting, possess strong financial modeling skills, and excel in communication. This full-time position offers a comprehensive benefits package, fostering a dynamic and collaborative work environment. #J-18808-Ljbffr
    $137k-180k yearly est. 4d ago
  • Senior RevOps Analyst - Data-Driven GTM Dashboards

    Persona 4.3company rating

    Persona job in San Francisco, CA

    A digital identity platform is seeking a Senior Revenue Operations Analyst for their San Francisco team. The role involves quantitative analysis, reporting in Salesforce, and collaborating with cross-functional teams to optimize sales processes. Candidates should have 2-4 years of relevant experience, strong analytical skills, and a self-starter mentality. Benefits include comprehensive healthcare options, unlimited PTO, and professional development opportunities. This role offers strong growth potential within a dynamic company culture. #J-18808-Ljbffr
    $103k-142k yearly est. 2d ago
  • Field Product Engineer San Francisco

    Persona 4.3company rating

    Persona job in San Francisco, CA

    Persona is the configurable identity platform built for businesses in a digital-first world. Verifying individuals and organizations is harder - but more important - than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly. We've built Persona to support practically every use case and industry - that's why we're able to serve a wide range of leading companies. For example, Instacart relies on Persona to verify shoppers who onboard onto their platform before delivering groceries to your doorstep. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world's most powerful AI platforms from large-scale abuse in a time when AI is reshaping the way we work and live. We're growing rapidly and looking for exceptional people to join us! About the Role Are you a software engineer ready to step out from behind the code and make a direct impact by building lasting relationships with customers? As a Field Product Engineer, you'll have the opportunity to leverage your technical background to address complex business and technical challenges. In this role, you'll develop both business and customer-facing acumen while working directly with team members to deliver impactful solutions. Beyond providing day-to-day support, you'll work closely with product and engineering teams, acting as a vital bridge between technical and customer-facing functions. If you're excited about using your technical skills to drive business growth and make a direct impact, this position is perfect for you. Best fit for Someone with 1-3 years of experience in a technical role (e.g., Software Engineer, Solutions Engineer, etc) looking to build lasting relationships with customers Someone curious to learn the ins and outs of a highly technical product Someone looking to level up their career alongside some of the brightest minds in the industry What you'll gain at Persona Technical challenges: You'll learn how to own the end-to-end delivery of complex solutions, such as design, implementation, quality assurance, and deployment for our customers ranging from startups to Fortune 10 companies. Dynamic business exposure: You will be exposed to various facets of our growing business. You will collaborate with teams across the organization, including Product, Engineering, and Sales, gaining a broad understanding of how different functions work together. Business growth partnerships: You will partner with members of our Post‑Sales & Sales teams to help solve problems and drive business results. You'll understand how to prioritize features and solutions that will help us win new business from startups to Fortune 10 companies. Impactful contributions: You will become an expert in Persona's platform products and future offerings, and directly inform Persona's product roadmap and go‑to‑market strategy. You'll serve as their technical advisor, helping craft solutions to their business needs by leveraging our platform's capabilities and industry best practices. Mentorship and growth: You will receive 1:1 mentorship directly from a member of our post‑sales/sales team, allowing you to learn from seasoned professionals and develop the skills needed for a successful career in the tech industry. Professional development: You'll build relationships with Persona's executives, who are former Square, Dropbox, and Coursera alumni. Persona offers an environment heavily focused on learning and development, with opportunities for career advancement across teams. What you'll bring to Persona Experience: You have 1-3 years of experience in a technical role (e.g., Software Engineer, Solutions Engineer) Curiosity: You have a passion for learning and embracing new challenges Strong interpersonal skills: You have a genuine desire to provide exceptional customer experiences and contribute to a customer's success Empathy: You can understand and manage the needs of others, and build an environment where others feel understood Outstanding verbal and written communication skills: You can effectively convey complex concepts to different audiences A growth mindset: You have a demonstrated love for learning and adaptability to ambiguity. You are eager to give and receive constructive and positive feedback, fostering a collaborative and supportive environment Willingness to travel: You are open to traveling up to 15% of the time for customer engagements Location and Travel This is a full‑time position based in our HQ in downtown San Francisco. Our in‑office days are Tuesday - Thursday, with the option to work from home on Monday and Friday. Many associates are expected to transition into full‑time positions after completing placement. This position may also include up to 15% travel. Full‑time Employee Benefits and Perks For full‑time employees (excluding internship and contractor opportunities), Persona offers a wide range of benefits, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipend, wellness benefits, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you'd like to better understand what it's like working at Persona, feel free to check out our reviews on Glassdoor. #J-18808-Ljbffr
    $91k-123k yearly est. 4d ago
  • Kitchen Porter

    Ceres Community Project 4.8company rating

    Santa Rosa, CA job

    DEPARTMENT: Culinary Operations REPORTS TO: Kitchen Manager STATUS: Regular, Full-Time, Non-Exempt JOB CLASSIFICATION: L1 - Entry Level / Interns EXPECTED HOURS: 40hrs/week SCHEDULE Monday - Friday and occasionally weekends. Monday- Thursday 11:00am -7:30pm and Friday 8:00am-4:30pm Position Summary The Porter is responsible for the cleanliness and sanitation of all kitchenware, equipment, and work areas, supporting a smooth and safe operation for both staff and volunteers. This role plays a critical part in resetting the kitchen between shifts and maintaining sanitation in a high-volume production environment. The Porter reports to the Kitchen Manager and works under the daily direction of the Lead Chef with adult and youth volunteers to wash dishes, keep a clean kitchen, execute food preparation, put away food orders and assist in other areas such as packaging or bagging. Essential Functions and Responsibilities ▪ Maintains food safety and sanitation protocols in all aspects of work. ▪ Maintains a clean kitchen, helping to keep the kitchen neat and orderly during and between shifts. ▪ Properly washes and sorts soiled dishes. Keeps dish area free of clutter and organized. ▪ Set up dish stations, including dish machines and sinks. ▪ Maintains clean / dry floors, equipment, and surfaces throughout the kitchen and throughout the shift. ▪ Helps with deep cleaning and organizational tasks, including laundry, floor mats, and more as required. ▪ Assists in light food preparation, packaging, and bagging; supports in the execution of the daily cooking plan as determined by the Kitchen Manager. ▪ Assists in receiving deliveries; properly labels, rotates, and stores product. ▪ Supports adult production and youth shifts as needed: helps to set up and close shifts. ▪ Supports emergency food provision efforts when Ceres is activated by Sonoma County. ▪ Reads and responds regularly to Ceres emails daily. ▪ Ensures adult volunteers and youth are communicated respectfully and oriented, helps them feel welcome and appreciated. ▪ Models Ceres' culture and values; maintains an atmosphere of non-judgement and respect for diverse value sets. ▪ Attends Youth Program staff meetings and trainings. ▪ Regular, reliable, predictable attendance is required for all shifts and meetings. ▪ Other duties as required and requested. Qualifications Food handler's certification required. Previous experience in a professional kitchen environment a plus, not required. Ability to stay calm and keep a sense of humor in a fast-paced environment. Ability to perform basic computer functions using Microsoft Office. Ability to communicate warmly and clearly. Demonstrates a good awareness of self and an ability to self-assess. Ability and desire to be in a work environment that values working as a team, relationships and giving and receiving honest feedback. Commitment to Ceres Community Project mission, values, and operating principles. Physical Demands / Work Environment The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand in a kitchen; use hands and fingers to operate various kitchen utensils and equipment; talk and hear to communicate with coworkers. The job requires regular chopping, lifting, cooking, and sorting. Specific vision abilities required by this job include close vision requirements to ensure food safety standards. Moderate lifting of up to 50 pounds, bending, stooping, and climbing a ladder is occasionally required. The work environment is primarily indoors with occasional loud noise in kitchen area. (ie. pots/pans banging, water running, multiple people talking at once, some music). Occasionally the employee is required to work out-of-doors representing Ceres at events. Operating Principles Heart Centered & Love Guided - We are committed to expressing love, trust, respect and integrity in our lives, work, and organization. Everything Matters - Nothing is left out. We work to have every action and choice lead to the greatest positive impact. Young People are the Future - Young People are intelligent, responsible, capable, creative, and caring, and must be central participants in shaping our collective future. Equitable, Diverse, and Inclusive - We commit to championing policies and practices of social equity that build a diverse, inclusive, and healthy workplace and food system. Ceres Organization Founded in 2007, Ceres Community Project works to build healthy communities by restoring whole, organic and locally grown food to its place as the foundation of health, empowering youth, and connecting people in heart-centered ways to others and the earth. Ceres Community Project's main program, Healing Meals for Healthy Communities, provides free and low-cost nourishing organic meals, nutrition education and caring support to people facing serious illness. All of the meals are prepared by teens that learn about growing, cooking and eating healthy whole foods and the connection between diet and health, develop life and work-ready skills, and discover their power to make a difference. The Healing Meals Program improves healthy eating behaviors among clients, teens and adult volunteers and educates the whole community about the link between healthy eating and the health of both people and planet. It also strengthens the social fabric of the community, another factor that is at the root of health. In times of disaster, Ceres is an emergency nutrition provider for our community. In addition to operating three program sites in Marin and Sonoma counties, Ceres has trained 13 communities nationally to replicate our model. We are also active at the state and national level in advocating for policies that support equitable access to healthy food and health care, including reimbursement for medically tailored meals by insurers. For more information, please visit ********************* Ceres Community Project is an Equal Opportunity Employer. All employment decisions at Ceres are made without regard to race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status or any other status protected by laws or regulations.
    $33k-42k yearly est. 29d ago
  • Customer Data Analyst

    Persona 4.3company rating

    Persona job in San Francisco, CA

    Persona is the configurable identity platform built for businesses in a digital-first world. Verifying individuals and organizations is harder - but more important - than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly. We've built Persona to support practically every use case and industry - that's why we're able to serve a wide range of leading companies. For example, Instacart relies on Persona to verify shoppers who onboard onto their platform before delivering groceries to your doorstep. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world's most powerful AI platforms from large-scale abuse in a time when AI is reshaping the way we work and live. We're growing rapidly and looking for exceptional people to join us! About the Role Persona is seeking a Customer Insights Analyst to join our Customer Insights team within our Post-Sales department. If you have experience leading data-driven initiatives, developing business insights, and partnering with stakeholders to drive customer success, this role would be perfect for you! In this strategic role, you will help shape the future of Persona's customer-facing analytics program and deliver insights that drive business value for both Persona and our customers. You will work closely with stakeholders to translate complex data insights into actionable business recommendations. This position plays a crucial role in defining how we leverage analytics to support our customers and drive business growth through data-informed decision-making. What you'll do at Persona Help define and implement Persona's customer analytics strategy, ensuring alignment with broader business objectives and customer needs Clean and synthesize complex implementation data into clear, actionable insights that demonstrate Persona's value proposition to our enterprise customers Design and develop sophisticated analyses that clearly articulate the ROI and effectiveness of Persona's solutions across various use cases Partner with stakeholders to identify key business opportunities and challenges, translating them into analytical frameworks and solutions Develop innovative approaches to customer-facing analytics that scale across our customer base Drive strategic initiatives to improve customer retention, expansion, and overall satisfaction through data-driven insights Create and present business recommendations based on complex analyses to influence product strategy and customer success approaches Establish frameworks for customer analytics and reporting, helping define best practices for the organization Collaborate cross-functionally to improve our understanding of customer behavior and drive business value What you'll bring to Persona 3+ years of experience in business analytics, consulting, or similar roles with a focus on customer insights and strategy Proven track record of driving strategic initiatives and influencing decision-making through data-driven insights Strong business acumen with the ability to translate complex analyses into actionable business recommendations Excellence in stakeholder management and executive communication Understanding of key business metrics and KPIs in SaaS environments Basic SQL knowledge and familiarity with business intelligence tools (e.g., Tableau, Looker, Sigma) Bachelor's degree in Business, Economics, Mathematics, or related field; MBA preferred Nice to have Experience in the Identity Verification or Fraud Detection industry Track record of developing customer analytics frameworks in a B2B environment Experience working with enterprise customers and understanding complex business requirements Knowledge of privacy and compliance requirements in the identity verification space Full-time Employee Benefits and Perks For full-time employees (excluding internship and contractor opportunities), Persona offers a wide range of benefits, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipend, wellness benefits, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you'd like to better understand what it's like working at Persona, feel free to check out our reviews on Glassdoor.
    $74k-110k yearly est. Auto-Apply 59d ago
  • Engagement Manager, Growth San Francisco

    Persona 4.3company rating

    Persona job in San Francisco, CA

    Persona is the configurable identity platform built for businesses in a digital‑first world. Verifying individuals and organizations is harder - but more important - than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly. We've built Persona to support practically every use case and industry - that's why we're able to serve a wide range of leading companies. For example, Instacart relies on Persona to verify shoppers who onboard onto their platform before delivering groceries to your doorstep. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world's most powerful AI platforms from large‑scale abuse in a time when AI is reshaping the way we work and live. We're growing rapidly and looking for exceptional people to join us! About the Role You will be a trusted advisor for a portfolio of growing customers, supporting them at each stage of their lifecycle with Persona and ensuring they derive value from our platform and services. Our Engagement Managers play a pivotal role in driving business outcomes and revenue growth by deepening platform adoption, amplifying customer voices to shape Persona's product roadmap, and ensuring value delivery through close cross‑functional collaboration. What you'll do at Persona Customer Ownership & Growth: Own a portfolio of mid‑market and commercial customers, driving long‑term success and satisfaction across key touchpoints including onboarding, implementation, launch, post‑launch, and renewal. Retention and Expansion: Ensure customers are deriving maximum value from Persona to support retention and revenue growth. Drive net new revenue through identifying expansion opportunities, promoting product adoption, and leading cross‑sell initiatives. Account Planning & Relationship Building: Build and maintain strategic relationships across customer teams, including decision‑makers and key influencers. Lead joint planning sessions and business reviews to align on goals and success metrics. Product Expertise & Enablement: Become an expert in Persona's platform and use that knowledge to educate customers, showcase new features, and proactively suggest relevant solutions that align to business goals. Act as a consultative partner to business and technical stakeholders, identifying opportunity areas for program/strategy optimization. Cross‑functional Collaboration: Work closely with Sales and Customer Support to ensure a cohesive customer experience. Help shape Persona's internal processes to better support the mid‑market customer segment. Influence roadmap development by delivering structured, actionable feedback to Product and Engineering. Customer Advocacy: Partner with Marketing to highlight and amplify our biggest customer success stories. What you'll bring to Persona A minimum of 3+ years of work experience at a B2B company with a complex technical SaaS product in Account Management, Customer Success, Product Management, or other relevant roles High degree of agency and ownership, with a relentless curiosity to learn and willingness to roll up your sleeves to get the job done. Track record of structured, analytics‑driven problem‑solving Excellent multitasking capabilities, including prioritizing effectively across a wide variety of tasks and evaluating situational urgency Outstanding verbal and written communication, including explaining complex concepts to both technical and non‑technical stakeholders Ability to collaborate efficiently in teams of technical and non‑technical individuals, and comfortable working in a dynamic environment with evolving objectives and iteration with users. A growth mindset - you enjoy learning, are comfortable with ambiguity, can be flexible in your thinking, are ready to give and receive both constructive and positive feedback to be a great teammate! Willingness to travel up to 25% of the time for customer engagements Full‑time Employee Benefits and Perks For full‑time employees (excluding internship and contractor opportunities), Persona offers a wide range of benefits, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipend, wellness benefits, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you'd like to better understand what it's like working at Persona, feel free to check out our reviews on Glassdoor. #J-18808-Ljbffr
    $98k-132k yearly est. 3d ago
  • Member of Technical Staff

    Chroma 4.5company rating

    San Francisco, CA job

    Retrieval is the data infrastructure for AI and a critical component in this new software development stack. Chroma proudly serves as the leading retrieval solution, trusted and loved by developers around the world. We're still in the pre-history of AI. We're looking for curious people who are dedicated to becoming world-class at their craft to join our team. There is a lot of important work to do. Join us.
    $130k-190k yearly est. Auto-Apply 60d+ ago
  • Client Care Coordinator (Bilingual Preferred)

    Ceres Community Project 4.8company rating

    Santa Rosa, CA job

    DEPARTMENT: Client Care Services REPORTS TO: Client Care Program Manager FLSA STATUS: Regular, Full-Time, Non-Exempt EXPECTED HOURS: 40 The Client Care Coordinator works with the Client Care Program Manager and as part of a team to support the effective implementation of the Client Program. This includes ensuring that each client's experience while on the program is positive, that the client feels supported and nourished in all ways, and that the program is running effectively. As a Client Care Coordinator, this role is the first line of contact with clients; it requires staff to be warm, compassionate, emotionally mature, and able to meet a client in one of the most difficult moments of their lives. S/he/they must be comfortable with a wide range of people, personalities, and cultures and able to interact with all clients in a way that supports their healing and education, while upholding the quality and customer service standards and annual goals of the program. Essential Functions and Responsibilities Works collaboratively to support the seamless onboarding of new clients, including conducting eligibility, screening, intake and enrollment. Fields phone and email inquiries, assesses appropriateness for program, and responds to service-related requests. Completes new client intakes and all paperwork/data entry. Processes and enters faxed and emailed medical referral forms. Processes client changes such as cancellations, skips, changes in menu/servings, address, delivery day/time, etc. Maintains accurate and complete client information in program database. Coordinates and completes pre- and post-program evaluation surveys in a timely manner. Maintains and/or communicates sensitive and/or confidential information in accordance with HIPAA requirements and with internal policies and procedures. Provides input on Client Care workflows, best practices, and SOPs. Troubleshoots problems with client onboarding, deliveries, menu changes, etc. with other Ceres departments (e.g. accounting, culinary and volunteer teams). Develops and maintains supportive community relationships and referral connections and liaises with medical referral partners to gather necessary health information as needed. Supports outreach activities for enrolling new clients in programs, which may include networking events, community events, nonprofit fairs, etc. Supports and helps train client team volunteers as applicable. Performs administrative tasks such as filing, database reporting, emails, mailings and preparing packets of program materials. Attends staff and team meetings. Completes required trainings (e.g. HIPAA compliance, sexual harassment, trauma-informed care). Attends and supports Harvest of the Heart fundraising event (one Saturday per year); other weekend or evening hours may be required 1-2 times annually. Other duties as required and requested. Qualifications Bachelor's degree or equivalent experience. Bilingual in Spanish strongly preferred. Counseling, social work, hospice or similar training and experience a plus. Excellent interpersonal skills, including the ability to listen, communicate warmly and clearly and set clear boundaries. Excellent communication skills both verbally and in writing; comfortable speaking in front of groups. Must be comfortable working with people with serious illness, physical and mild-moderate mental health challenges, older adults and people of varying socioeconomic backgrounds. Strong organizational skills and attention to detail. Must be comfortable with technology and familiar with MS Office. Experience with Salesforce a plus. Able to demonstrate cultural competence in working with diverse populations. Possesses a positive attitude, brings an empowering team spirit, a high degree of self-motivation and initiative, and demonstrates integrity in the role. Self-aware with an ability to self-assess. Ability and desire to be in a work environment that values working as a team, relationships and giving and receiving honest feedback. A commitment to Ceres Community Project's Mission and Operating Principles. Physical Demands / Work Environment The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand or sit at a workstation for an extended period of time; use hands and fingers to operate a computer keyboard and mouse; talk and hear to communicate with coworkers and clients over the phone. Light to moderate lifting of up to 30 pounds, bending, stooping and climbing a ladder is occasionally required. The work environment while in the office consists of moderate noise (i.e. nonprofit setting with office equipment, conversation from adjacent coworkers). Operating Principles Heart Centered & Love Guided - We are committed to expressing love, trust, respect and integrity in our lives, work, and organization. Everything Matters - Nothing is left out. We work to have every action and choice lead to the greatest positive impact. Young People are the Future - Young People are intelligent, responsible, capable, creative, and caring, and must be central participants in shaping our collective future. Equitable, Diverse, and Inclusive - We commit to championing policies and practices of social equity that build a diverse, inclusive, and healthy workplace and food system. Ceres Organization Founded in 2007, Ceres Community Project works to build healthy communities by restoring whole, organic and locally grown food to its place as the foundation of health, empowering youth, and connecting people in heart-centered ways to others and the earth. Ceres Community Project's main program, Healing Meals for Healthy Communities, provides free and low-cost nourishing organic meals, nutrition education and caring support to people facing serious illness. All of the meals are prepared by teens that learn about growing, cooking and eating healthy whole foods and the connection between diet and health, develop life and work-ready skills, and discover their power to make a difference. The Healing Meals Program improves healthy eating behaviors among clients, teens and adult volunteers and educates the whole community about the link between healthy eating and the health of both people and planet. It also strengthens the social fabric of the community, another factor that is at the root of health. In times of disaster, Ceres is an emergency nutrition provider for our community. In addition to operating three program sites in Marin and Sonoma counties, Ceres has trained 13 communities nationally to replicate our model. We are also active at the state and national level in advocating for policies that support equitable access to healthy food and health care, including reimbursement for medically tailored meals by insurers. For more information, please visit ********************* Ceres Community Project is an Equal Opportunity Employer. All employment decisions at Ceres are made without regard to race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status or any other status protected by laws or regulations.
    $38k-53k yearly est. 49d ago
  • Test Operator

    Integra 4.5company rating

    Milpitas, CA job

    Working shift: Other Duties & Responsibilities: Employment requirement: Education: Experience: Test Operator (Shift A - 1 positions) Week 1: Sun, Mon & Tue (work 3 days; overtime after 8 hours) from 6:00 am to 6:00 pm - 12-hour shifts Week 2: Sun, Mon, Tue & Wed (work 4 days; overtime after 8 hours) from 6:00 am to 6:00 pm - 12-hour shifts Able to read all traveler steps and follow instructions. Load and verify test programs, verify hardware, and test correlation units Set up and validate operation of tester and handlers (Synax & Epson handler) Set up & perform Final electrical test of package units using Thermo-Stream. Set up probers and perform testing using (TSK UF200/UF3000Ex) Familiar with connecting Handler and prober to different testers (Verigy 93k, Teradyne flex). Observe and comply with all QA and paperwork requirements. Handle all parts and Wafers per Static handling practices. Test all devices and clearly separate good and defective units. Catalog all apparatus, tools and hardware. Return unit and hardware to proper areas when completed. Setup equipment for production final tests & wafer sort. Willing to learn and provide maintenance and repairs for different equipment. Support testers and handlers Maintain tester and support equipment. Perform daily clean-up of work areas and apparatus. Comply with all safety policies, practices, and procedures. Comply with all quality and ITAR policies, practices, and procedures. This position is in an ITAR-registered facility, US Person (US Citizen or US Permanent resident) status is a must. High School Diploma or equivalent required. One-year related experience required. (We will train)
    $37k-49k yearly est. Auto-Apply 60d+ ago
  • Inventory Control Supervisor

    Olympus Corporation of The Americas 4.6company rating

    San Jose, CA job

    **Working Location: CALIFORNIA, SAN JOSE** **Schedule: 2:45pm - 11:45pm (M-F)** **Workplace Flexibility: Onsite** **_For more than 100 years, Olympus has focused on making people's lives healthier, safer and more fulfilling. _** **_ _** Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives. Our five Core Values empower us to achieve Our Purpose: **Patient Focus, Integrity, Innovation, Impact and Empathy.** Learn more about Life at Olympus: ************************************** . **Job Description** This individual will be responsible for the efficient operation of the parts warehouse. Responsibilities include absolute control of warehouse inventory while managing a team of inventory clerks, efficiently moving material from receiving to stocking to issuing to the Production floor and other areas in accordance with documented processes and procedures. **Job Duties** + This position will manage, lead, develop, and train personnel in all aspects of inventory control and parts warehouse operation. + Coordinate workflow to ensure an efficient and productive operation that meets the requirements of order fulfilment both internally & externally across all shifts (day, evening & Saturday). + Must ensure timely fulfilment of Parts, Supplies, and Tools & Jigs requests and Parts Sales Orders + Must ensure timely fulfilment of Parts orders to Service Centers of the Americas Region (Bartlett, Canada, Mexico, Brazil, & Latin America. + Coordinate and expedite backorders processing. + Ensure timely fulfilment of kanban parts locations throughout the shopfloor across during all shifts (day, evening - Saturday). + Direct and prioritize parts warehouse activities to achieve department MBO and daily targets. + Perform Oracle inventory transactions, Parts Consumption Program, and other applicable repair systems. + Work closely with cross-functional teams: Parts Inventory Planners, Production, Facilities, SCM, Engineering, & Quality Assurance. + Develop effective operational and logistical policies and procedures for the parts warehouse department. + Continuously re-evaluate the parts storage department layout and equipment to improve efficiency. + Provide support for identifying and implementing such improvements. + Continuously evaluate and monitor all warehouse equipment for safety and ergonomic-related concerns. + Monitor and enforce adherence to PPE requirements. + Provide reports as necessary detailing department performance. Having a strong background in maintaining and developing analytical tools using Excel and/or Power Query is essential. + Support/Manage the cycle counting program by executing timely cycle counting reconciliations and any necessary resolution to areas of weakness that are identified to meet accuracy goals. + Perform other related duties as assigned. **Job Qualifications** **Required:** + Minimum of three to five (3-5) years supervisory-related operational experience in the areas of warehouse operations, inventory control/analyst and/or customer service. + Must be very detail oriented, have good analytical skills, have excellent communication skills, have excellent data analysis aptitude, and the demonstrated ability of succeeding in a matrix management environment. + Must have a positive attitude with focus on teamwork and rapid problem resolution as well as the ability to interact with all levels of management. + Must have user's knowledge of system software preferably Oracle and the aptitude to learn new software systems. + Ability to frequently lift/carry up to 35lbs. Ability to frequently push/pull up to 35lbs. **Preferred:** + Bachelor's degree or equivalent knowledge preferred. **Why join Olympus?** We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture. **Equitable Offerings you can count on:** + Competitive salaries, annual bonus and 401(k)* with company match + Comprehensive medical, dental, vision coverage effective on start date + 24/7 Employee Assistance Program + Free live and on-demand Wellbeing Programs + Generous Paid Vacation and Sick Time + Paid Parental Leave and Adoption Assistance* + 12 Paid Holidays + On-Site Child Daycare, Café, Fitness Center** **Connected Culture you can embrace:** + Work-life integrated culture that supports an employee centric mindset + Offers onsite, hybrid and field work environments + Paid volunteering and charitable donation/match programs + Employee Resource Groups + Dedicated Training Resources and Learning & Development Programs + Paid Educational Assistance *US Only **Center Valley, PA and Westborough, MA **Are you ready to be a part of our team?** Learn more about our benefits and incentives: **************************************/benefits-perks . The anticipated base pay range for this full-time position working at this location is $76,874.00 - $103,780.00 / year, plus potential for annual bonus (subject to plan eligibility and other requirements). Olympus considers a variety of factors when determining actual compensation for this position including: level of experience, working location, and relevant education and certifications. At Olympus, we are committed to Our Purpose of making people's lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states. For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world. Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit ********************** . **You Belong at Olympus** We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to Olympus to apply. **_Applicants Requesting Accommodations:_** Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (***************. **Let's realize your potential, together.** It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law. Posting Notes: || United States (US) || California (US-CA) || San Jose || Supply Chain
    $76.9k-103.8k yearly 44d ago
  • Software Engineer, Data Infrastructure San Francisco

    Persona 4.3company rating

    Persona job in San Francisco, CA

    Persona is the configurable identity platform built for businesses in a digital-first world. Verifying individuals and organizations is harder - but more important - than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly. We've built Persona to support practically every use case and industry - that's why we're able to serve a wide range of leading companies. For example, Instacart relies on Persona to verify shoppers who onboard onto their platform before delivering groceries to your doorstep. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world's most powerful AI platforms from large-scale abuse in a time when AI is reshaping the way we work and live. We're growing rapidly and looking for exceptional people to join us! About the Role As an engineer on the Data Infrastructure team at Persona, you will play a key role in designing, building, and maintaining the data platform that powers our data science and analytics applications. This is a highly cross‑functional role-you will work on everything from deploying new cloud infrastructure to writing data pipelines to developing new product features that better deliver analytics for our customers, all while closely collaborating with product, data science, and post‑sales teams. We are a small team where every member has a high degree of ownership of our stack, working to make Persona a more data‑driven organization. What you'll do at Persona Build and expand the data platform using cutting edge technologies for the cloud data stack. Design and implement efficient data models to power analytics and core product workflows. Collaborate with stakeholders to translate business and product needs into product features. Identify new opportunities to use data in transformative ways across product, data science, and business teams. What you'll bring to Persona 3+ years of experience in software engineering, with a focus on data infrastructure or large‑scale data systems. Proficiency in Python and familiarity with technologies like Kafka, Snowflake, ClickHouse, Airflow and Apache Flink. Experience designing and implementing scalable ETL pipelines and working with structured and unstructured data. Strong understanding of data modeling, including schema design and performance optimization for analytical and operational use cases. Excellent communication and collaboration skills, with experience working cross‑functionally with product, data science, and operational teams. A passion for leveraging data to drive innovation. Nice to have Familiarity with React, Ruby on Rails, Kubernetes, Google Cloud (GCP), MySQL, MongoDB Full‑time Employee Benefits and Perks For full‑time employees (excluding internship and contractor opportunities), Persona offers a wide range of benefits, including medical, dental, and vision, 3 % 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipend, wellness benefits, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you'd like to better understand what it's like working at Persona, feel free to check out our reviews on Glassdoor. #J-18808-Ljbffr
    $116k-159k yearly est. 3d ago
  • Sales Development Representative (SF)

    Persona 4.3company rating

    Persona job in San Francisco, CA

    Persona is the configurable identity platform built for businesses in a digital-first world. Verifying individuals and organizations is harder - but more important - than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly. We've built Persona to support practically every use case and industry - that's why we're able to serve a wide range of leading companies. For example, Instacart relies on Persona to verify shoppers who onboard onto their platform before delivering groceries to your doorstep. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world's most powerful AI platforms from large-scale abuse in a time when AI is reshaping the way we work and live. We're growing rapidly and looking for exceptional people to join us! About the Role This is not your typical Sales Development Representative role: we are looking for someone who is excited to both prospect and help build our overarching sales demand strategy. As an SDR here at Persona, you'll drive our sales growth engine by creating our pipeline generation mechanisms through developing and executing outbound strategies while partnering with Account Executives. The ideal candidate wants to actively participate in the development of the sales process and the articulation of Persona's value proposition. What you'll do at Persona Identify high-potential businesses, verticals, and markets, and conduct outbound prospecting activities to generate leads for Persona Qualify prospects by understanding their needs, challenges, and fit with Persona's products Engage with prospects through effective communication, delivering exceptional service, and build relationships to create interest and generate sales opportunities Collaborate with Account Executives to schedule meetings and hand off qualified leads for further sales engagement Research and stay up-to-date with industry trends, market conditions, and competitive landscape to effectively position our offerings Maintain accurate and detailed records of prospect interactions and update Salesforce Continuously improve product knowledge and sales skills through ongoing training and professional development What you'll bring to Persona 1-3 years of work experience (sales and/or technology experience is a +), with a track record of top performance Drive and grit - a strong desire to compete and win, while being a highly collaborative team player Openness to internalize feedback, build on prior experience, and demonstrate improvement Superior verbal and written communication skills Comfort working in ambiguity and adaptable Full-time Employee Benefits and Perks For full-time employees (excluding internship and contractor opportunities), Persona offers a wide range of benefits, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipend, wellness benefits, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you'd like to better understand what it's like working at Persona, feel free to check out our reviews on Glassdoor.
    $48k-77k yearly est. Auto-Apply 59d ago
  • Product Designer, Data Products (SF)

    Persona 4.3company rating

    Persona job in San Francisco, CA

    Persona is the configurable identity platform built for businesses in a digital-first world. Verifying individuals and organizations is harder - but more important - than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly. We've built Persona to support practically every use case and industry - that's why we're able to serve a wide range of leading companies. For example, Instacart relies on Persona to verify shoppers who onboard onto their platform before delivering groceries to your doorstep. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world's most powerful AI platforms from large-scale abuse in a time when AI is reshaping the way we work and live. We're growing rapidly and looking for exceptional people to join us! About the Role Identity lifecycle management and operations involve vast, diverse sets of complex and business-sensitive data. Our platform intricately weaves together digital information and physical assets, creating a rich tapestry that empowers our clients to make informed, business-critical decisions. We believe that exceptional design is not just an aesthetic choice but a strategic necessity that fosters trust and inspires confidence in our customers. As a Product Designer for Data Products Pillar, you will be at the forefront of shaping how our customers interact with complex sets of data. Your role will involve driving a cohesive vision for how users verify, contextualize, enrich, and manage data across our platform. This is not just about creating beautiful interfaces; it's about crafting intuitive experiences that make data accessible and actionable. What you'll do at Persona Design Stewardship: Lead the design process from ideation to execution, ensuring that our data products are user-friendly and visually compelling. Cross-Functional Collaboration: Work closely with product managers, engineers, and other stakeholders to align on product vision and deliver seamless user experiences. User Research: Conduct user research and usability testing to gather insights that inform design decisions, ensuring that our solutions meet the needs of builders. Data Visualization: Create innovative ways to visualize complex data sets, making them easier to understand and interact with for our users. Prototyping and Iteration: Develop prototypes and iterate on designs based on feedback and testing, maintaining a user-centered approach throughout the design process. Strategic Thinking: Apply analytical systems thinking to tackle product complexity and contribute to the overall product strategy. What you'll bring to Persona Over 5 years of professional experience as a Product Designer, preferably in a tooling or data-centric environment. Data-curious and technically inquisitive, instinctively digging into product data, flows, and artifacts to uncover patterns, edge cases, and opportunities for improvement Strong portfolio demonstrating the ability to solve complex, end-to-end design challenges. Excellent verbal and written communication skills, with the ability to articulate design decisions clearly to stakeholders. Flexibility to adapt to changing priorities and business needs in a fast-paced environment. Full-time Employee Benefits and Perks For full-time employees (excluding internship and contractor opportunities), Persona offers a wide range of benefits, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipend, wellness benefits, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you'd like to better understand what it's like working at Persona, feel free to check out our reviews on Glassdoor.
    $103k-152k yearly est. Auto-Apply 2d ago
  • GTM Systems Engineer - Salesforce & Integrations

    Persona 4.3company rating

    Persona job in San Francisco, CA

    A leading identity platform provider in San Francisco is looking for a GTM Engineer to join their Revenue Operations team. The ideal candidate will have 3-5 years of experience in Salesforce Administration and strong analytical skills. This role involves optimizing GTM systems, ensuring data accuracy, and collaborating with multiple teams. The company offers comprehensive benefits including medical and unlimited PTO, promoting a strong culture. Join us at a pioneering firm at the forefront of identity verification. #J-18808-Ljbffr
    $127k-168k yearly est. 4d ago
  • Sales Engineer

    Persona 4.3company rating

    Persona job in San Francisco, CA

    Persona is the configurable identity platform built for businesses in a digital-first world. Verifying individuals and organizations is harder - but more important - than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly. We've built Persona to support practically every use case and industry - that's why we're able to serve a wide range of leading companies. For example, Instacart relies on Persona to verify shoppers who onboard onto their platform before delivering groceries to your doorstep. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world's most powerful AI platforms from large-scale abuse in a time when AI is reshaping the way we work and live. We're growing rapidly and looking for exceptional people to join us! About the Role Sales Engineering is a team of subject matter experts who serve as the trusted technical advisor to prospective customers. You will lead prospects through their Identity Management revolution by connecting their needs to Persona's value in order to win new customers and drive revenue growth. You will deliver best in class product demonstrations and use your learnings to help us build better and more dynamic demos. Internally, your insights from the field will help shape our product roadmap and will pave the way for future customers, ensuring you play a key role in our commitment to customer excellence and allowing Persona to stay ahead of market trends.The SE team is a high visibility and high impact team. It's a great role for someone who enjoys learning the intricacies of a product to drive value to prospects, leading through innovative problem-solving, and doing whatever it takes to convert prospects into customers. Variety, ambiguity, innovation, and ownership of complex problems are all big components of this role. What you'll do at Persona Own the demo environments from idea to reality: build and own applications that illustrate the power of the Persona platform. Craft and deliver dynamic product demonstrations. Serve as the primary technical POC who brings thought leadership to our prospective customers. Help to close deals and drive new revenue. Play a critical role in defining our technical sales strategy and develop collateral to help scale the sales organization. Engage with Product and Engineering teams to incorporate and prioritize customer feedback, and help inform the roadmap. What you'll bring to Persona 5+ years of work experience in a technical customer-facing role (e.g. sales engineering, solutions engineering, demo engineer, solutions architect, implementations engineer, solutions consultant). You have a proven track record of leading prospect demonstration and POCs. Experience with APIs, a strong understanding of JSON, and proficiency in one or more of the following languages: Python, JavaScript, Ruby, Go, or Java. Bonus points for knowledge of web development principles and/or the ability to build internal tools using one of these languages. Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas. You're an action-oriented and organized self-starter who isn't afraid to get scrappy to solve customer issues - you have a strong work ethic and are committed to excellence. Full-time Employee Benefits and Perks For full-time employees (excluding internship and contractor opportunities), Persona offers a wide range of benefits, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipend, wellness benefits, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you'd like to better understand what it's like working at Persona, feel free to check out our reviews on Glassdoor.
    $91k-132k yearly est. Auto-Apply 59d ago

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