Phone banker vs certified medical technician

The differences between phone bankers and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a phone banker, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a certified medical technician has an average salary of $38,859, which is higher than the $34,532 average annual salary of a phone banker.

The top three skills for a phone banker include customer service, customer inquiries and compliance guidelines. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Phone banker vs certified medical technician overview

	Phone Banker	Certified Medical Technician
Yearly salary	$34,532	$38,859
Hourly rate	$16.60	$18.68
Growth rate	10%	5%
Number of jobs	22,843	164,424
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 34%	Bachelor's Degree, 28%
Average age	43	44
Years of experience	4	12

What does a phone banker do?

As the name entails, phone bankers work for banks, financial institutions, or even at call centers whose primary job is to assist banking customers' needs and inquiries via telephone. Their duties and responsibilities may include handling concerns about bank transactions, keeping customers informed of bank policies and procedures, and processing financial applications. They also help maintain customer retention and satisfaction, participating in marketing campaigns, sales development activities, and referral programs. Phone bankers may do some administrative tasks as needed.

What does a certified medical technician do?

Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.

Phone banker vs certified medical technician salary

Phone bankers and certified medical technicians have different pay scales, as shown below.

	Phone Banker	Certified Medical Technician
Average salary	$34,532	$38,859
Salary range	Between $27,000 And $43,000	Between $28,000 And $53,000
Highest paying City	Saint Paul, MN	Denton, TX
Highest paying state	New York	Alaska
Best paying company	Advancial Federal Credit Union	Favorite Healthcare Staffing
Best paying industry	Finance	Health Care

Differences between phone banker and certified medical technician education

There are a few differences between a phone banker and a certified medical technician in terms of educational background:

	Phone Banker	Certified Medical Technician
Most common degree	Bachelor's Degree, 34%	Bachelor's Degree, 28%
Most common major	Business	Nursing
Most common college	Stanford University	University of Connecticut

Phone banker vs certified medical technician demographics

Here are the differences between phone bankers' and certified medical technicians' demographics:

	Phone Banker	Certified Medical Technician
Average age	43	44
Gender ratio	Male, 36.1% Female, 63.9%	Male, 20.4% Female, 79.6%
Race ratio	Black or African American, 5.8% Unknown, 4.1% Hispanic or Latino, 12.2% Asian, 10.8% White, 66.8% American Indian and Alaska Native, 0.2%	Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage	6%	8%

Differences between phone banker and certified medical technician duties and responsibilities

Phone banker example responsibilities.

Manage a variety of internal initiatives including merchandising, cross-selling, customer retention programs and promotional campaigns.
Process treasury tax and loan payments.
Service customers with commercial and treasury management accounts and make appropriate product recommendations.
Secure and obtain accurate patients demographics, financial information, and maintain confidentiality on all patient records.
Interact with commercial business, insurance, business development and investment partners to identify cross-selling opportunities, while meeting customer needs.
Provide notary service upon request.

Certified medical technician example responsibilities.

Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
Perform first aid and apply CPR when necessary.
Perform first aid or CPR during medical emergencies until paramedics arrive.
Assist the residents in their ADL needs and prepare their meals.

Phone banker vs certified medical technician skills

Common phone banker skills

Customer Service, 22%
Customer Inquiries, 8%
Compliance Guidelines, 7%
Bank Products, 7%
Computer System, 6%
Treasury, 5%

Common certified medical technician skills

Patients, 17%
Vital Signs, 12%
CPR, 8%
Administer Medications, 7%
Resident Care, 6%
HIPAA, 6%

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Phone Banker
Phone Banker vs Certified Medical Technician

Updated January 8, 2025

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