Phone banker vs finance sales consultant

The differences between phone bankers and finance sales consultants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a phone banker and a finance sales consultant. Additionally, a finance sales consultant has an average salary of $45,562, which is higher than the $34,532 average annual salary of a phone banker.

The top three skills for a phone banker include customer service, customer inquiries and compliance guidelines. The most important skills for a finance sales consultant are customer satisfaction, sales process, and financial services.

Phone banker vs finance sales consultant overview

	Phone Banker	Finance Sales Consultant
Yearly salary	$34,532	$45,562
Hourly rate	$16.60	$21.90
Growth rate	10%	10%
Number of jobs	22,843	101,031
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 34%	Bachelor's Degree, 61%
Average age	43	43
Years of experience	4	4

What does a phone banker do?

As the name entails, phone bankers work for banks, financial institutions, or even at call centers whose primary job is to assist banking customers' needs and inquiries via telephone. Their duties and responsibilities may include handling concerns about bank transactions, keeping customers informed of bank policies and procedures, and processing financial applications. They also help maintain customer retention and satisfaction, participating in marketing campaigns, sales development activities, and referral programs. Phone bankers may do some administrative tasks as needed.

What does a finance sales consultant do?

A finance sales consultant helps sell financial products and services. They can work in various industries, such as home, automotive, or banking. They essentially assess their client's needs and provide financial solutions. There are a lot of skills needed to become a good finance sales consultant. However, great customer service and communication skills top the demand.

Phone banker vs finance sales consultant salary

Phone bankers and finance sales consultants have different pay scales, as shown below.

	Phone Banker	Finance Sales Consultant
Average salary	$34,532	$45,562
Salary range	Between $27,000 And $43,000	Between $34,000 And $59,000
Highest paying City	Saint Paul, MN	-
Highest paying state	New York	-
Best paying company	Advancial Federal Credit Union	-
Best paying industry	Finance	-

Differences between phone banker and finance sales consultant education

There are a few differences between a phone banker and a finance sales consultant in terms of educational background:

	Phone Banker	Finance Sales Consultant
Most common degree	Bachelor's Degree, 34%	Bachelor's Degree, 61%
Most common major	Business	Business
Most common college	Stanford University	University of Pennsylvania

Phone banker vs finance sales consultant demographics

Here are the differences between phone bankers' and finance sales consultants' demographics:

	Phone Banker	Finance Sales Consultant
Average age	43	43
Gender ratio	Male, 36.1% Female, 63.9%	Male, 62.5% Female, 37.5%
Race ratio	Black or African American, 5.8% Unknown, 4.1% Hispanic or Latino, 12.2% Asian, 10.8% White, 66.8% American Indian and Alaska Native, 0.2%	Black or African American, 5.7% Unknown, 4.1% Hispanic or Latino, 12.0% Asian, 10.2% White, 67.7% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	6%

Differences between phone banker and finance sales consultant duties and responsibilities

Phone banker example responsibilities.

Manage a variety of internal initiatives including merchandising, cross-selling, customer retention programs and promotional campaigns.
Process treasury tax and loan payments.
Service customers with commercial and treasury management accounts and make appropriate product recommendations.
Secure and obtain accurate patients demographics, financial information, and maintain confidentiality on all patient records.
Interact with commercial business, insurance, business development and investment partners to identify cross-selling opportunities, while meeting customer needs.
Provide notary service upon request.

Finance sales consultant example responsibilities.

Process teller transactions, manage and service ATM, schedule and process cash shipments, and manage branch cash.
Manage client relationship by presenting solutions for customers state and unstate needs while cross-selling company products.
Introduce Swagelok quality system and implement CRM system for operation optimization and organizational growth.
Perform monthly client-profitability analysis using branch profit and loss metrics in order to maximize current client profitability and cross-sell opportunities.
Balance cash drawer, vault, and ATM with exactness, also adding cash and correcting any disputes.
Supervise motivated and coach treasury management staff in all aspects of treasury management.

Phone banker vs finance sales consultant skills

Common phone banker skills

Customer Service, 22%
Customer Inquiries, 8%
Compliance Guidelines, 7%
Bank Products, 7%
Computer System, 6%
Treasury, 5%

Common finance sales consultant skills

Customer Satisfaction, 19%
Sales Process, 18%
Financial Services, 17%
Customer Service, 9%
Loan Applications, 6%
Workplace, 2%

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Phone Banker
Phone Banker vs Finance Sales Consultant

Updated January 8, 2025

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