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Phone banker vs finance service sales agent

The differences between phone bankers and finance service sales agents can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a phone banker and a finance service sales agent. Additionally, a finance service sales agent has an average salary of $117,461, which is higher than the $34,532 average annual salary of a phone banker.

The top three skills for a phone banker include customer service, customer inquiries and compliance guidelines. The most important skills for a finance service sales agent are customer service, mutual funds, and health insurance.

Phone banker vs finance service sales agent overview

Phone BankerFinance Service Sales Agent
Yearly salary$34,532$117,461
Hourly rate$16.60$56.47
Growth rate10%10%
Number of jobs22,843186,640
Job satisfaction--
Most common degreeBachelor's Degree, 34%Bachelor's Degree, 61%
Average age4343
Years of experience44

Phone banker vs finance service sales agent salary

Phone bankers and finance service sales agents have different pay scales, as shown below.

Phone BankerFinance Service Sales Agent
Average salary$34,532$117,461
Salary rangeBetween $27,000 And $43,000Between $60,000 And $226,000
Highest paying CitySaint Paul, MNNew York, NY
Highest paying stateNew YorkNew York
Best paying companyAdvancial Federal Credit UnionCiti
Best paying industryFinanceFinance

Differences between phone banker and finance service sales agent education

There are a few differences between a phone banker and a finance service sales agent in terms of educational background:

Phone BankerFinance Service Sales Agent
Most common degreeBachelor's Degree, 34%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Phone banker vs finance service sales agent demographics

Here are the differences between phone bankers' and finance service sales agents' demographics:

Phone BankerFinance Service Sales Agent
Average age4343
Gender ratioMale, 36.1% Female, 63.9%Male, 68.0% Female, 32.0%
Race ratioBlack or African American, 5.8% Unknown, 4.1% Hispanic or Latino, 12.2% Asian, 10.8% White, 66.8% American Indian and Alaska Native, 0.2%Black or African American, 5.9% Unknown, 4.2% Hispanic or Latino, 12.5% Asian, 9.0% White, 68.2% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between phone banker and finance service sales agent duties and responsibilities

Phone banker example responsibilities.

  • Manage a variety of internal initiatives including merchandising, cross-selling, customer retention programs and promotional campaigns.
  • Process treasury tax and loan payments.
  • Service customers with commercial and treasury management accounts and make appropriate product recommendations.
  • Secure and obtain accurate patients demographics, financial information, and maintain confidentiality on all patient records.
  • Interact with commercial business, insurance, business development and investment partners to identify cross-selling opportunities, while meeting customer needs.
  • Provide notary service upon request.

Finance service sales agent example responsibilities.

  • Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
  • Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
  • Limit underwriting responsibilities, notary.

Phone banker vs finance service sales agent skills

Common phone banker skills
  • Customer Service, 22%
  • Customer Inquiries, 8%
  • Compliance Guidelines, 7%
  • Bank Products, 7%
  • Computer System, 6%
  • Treasury, 5%
Common finance service sales agent skills
  • Customer Service, 31%
  • Mutual Funds, 15%
  • Health Insurance, 13%
  • Complete Sales, 9%
  • Financial Services, 6%
  • Term Care, 5%