Claims Examiner-Lost Time
Processor job in New Haven, CT
Job Title: Claims Examiner-Lost Time
Duration: 3+ Months (CTH)
3+ years of Workers' Compensation Lost Time Claim Examiner or Commensurate Experience (Having experience in workers' compensation is not a requirement, but a nice thing to have, as long as the skills they do have are transferable.)
Technical Skills & Competencies:
Lost Time Claim Examiner position with prior experience in workers' compensation as a medical only examiner, or commensurate examiner experience in paralegal, short-term / long-term disability, auto personal injury protection / medical injury, general liability or as a claim technical assistant for lost time claims.
Requires knowledge of workers' compensation statutes, regulations and compliance.
Ability to incorporate data analytics and modeling into daily activities to expedite fair and equitable resolution of claims and claim issues.
Exceptional customer service and focus.
Ability to openly collaborate with leadership and peers to accomplish goals.
Demonstrates a commitment to a career in claims.
Exceptional time management and multi-tasking capabilities with consistent follow through to meet deadlines.
Use analytical skills to find mutually beneficial solutions to claim and customer issues.
Ability to prepare and make exceptional presentations to internal and external customers.
Conscientious about the quality and professionalism of work product and relationships with co-workers and clients.
Willing to take ownership and tackle obstacles to meet Client's quality standards for service, investigation, reserving, inventory management, teamwork, and diversity appreciation.
Superior verbal and written communication skills.
Experience, Education & Requirements:
Experience working in a customer-focused, fast-paced, fluid environment
Experience utilizing strong communication and telephonic skills
Prior experience requiring a high level of organization, follow-up, and accountability
Prior workers' compensation claim handling experience is a plus, but not required
Familiarity with claim handling (healthcare, short-term/long-term disability, auto personal injury protection / medical injury, or general liability) is a plus but not required
Prior insurance, legal or corporate business experience is a plus but not required
AIC, RMA, or CPCU completed coursework or designation(s) is a plus but not required
Proficiency with Microsoft Office Products
Knowledge of medical terminology is a plus but not required
Knowledge of bill processing is a plus but not required
Claim Adjuster licenses in Connecticut, New Hampshire, Rhode Island and Vermont, are necessary; however, they are not required at the time of posting for the position. - If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure
ITSM Process SME
Processor job in Hartford, CT
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Technology
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$99,100.00 - $163,400.00
**Target Openings**
1
**What Is the Opportunity?**
We are seeking a highly skilled ITSM Process SME with expertise in Incident, Problem, and Change Management, emphasizing data analysis. The ideal candidate will enhance production engineering practices by supporting Problem and Change Management and analyzing ITSM process data.
In this role you will serve as the primary point of accountability for management and stakeholders, ensuring the adoption and integration of ITSM processes to achieve corporate goals. Independent and critical thinking are a must as you will plan and execute process activities and collaborate with many levels within the organization to meet established cost, time and quality objectives. Apply ITSM knowledge, skills, tools and techniques to all deliverables, process and systems to meet or exceed stakeholder expectations. High impacting Incident management, root cause analysis and driving other groups to find root causes as well as being part of the change management processes. Proficiency in data analysis and process improvement. This role operates with general oversight and with the expectation of taking the lead in the ITSM space.
**What Will You Do?**
+ **Data Analysis** : Develop and implement data observations from ITSM and associated data sources to provide actionable insights for improved experiences.
+ **Problem Management** : Facilitate root cause analysis and ensure timely resolution of problems to prevent recurrence.
+ **Production Engineering Practices** : Collaborate with teams on implementing and improving production engineering practices. Ensure alignment of engineering practices with ITSM processes. Engage with Software Engineering chapter for identified improvement opportunities.
+ **ServiceNow Expertise** : Act as the Subject Matter Expert (SME) for ServiceNow, providing guidance and support to the team. Leverage ServiceNow capabilities to enhance ITSM processes and workflows. Work with enterprise ServiceNow team on practices
+ **Process Improvement and Mindset** : Identify areas for process improvement and implement best practices to enhance efficiency and effectiveness. Develop and maintain process documentation to ensure consistency and compliance. Leverage Artificial Intelligence (AI) as appropriate.
+ **Incumbent may have responsibility for one or more of the following:**
+ **Analytics and Reporting Management:** Performs analysis, design and integration of business intelligence and reporting application throughout the life cycle with a focus on development and implementation. Performs technical, hand-on role in developing and designing solutions involving multiple data sources, data warehouse, presentation and reporting technologies.
+ **Incident Management** : Develops MTTR (Mean Time to Resolve) and trending reporting, identifies key data and process improvements related to incidents.
+ Implements action plans to eliminate future incidents and escalates to senior management as appropriate.
+ Opens problems and, on a monthly basis, generates an overview of incident information to identify problems.
+ **Problem Management:** Analyzes Incident/Problem report summaries for trends, incomplete solutions, high profile users, and business critical services. Reviews resolved problems for permanent solutions and potential future problems.
+ **Change Management** : Develops change management policy and process recommendations. Develops instructions and training in support of change management.
+ Conducts post-implementation change incident review analysis and process audits. Produces and Packages Key Performance indicators to Process and Portfolio Owners and Senior Management.
+ **Configuration Management** : Provides mentorship to and oversight for Configuration Coordinators. Ensures Change, Release and Configuration Management policies and processes are understood and properly utilized.
+ Produces and maintains the Configuration Management plan and design documentation.
+ **Release Management:** Partners with Project Managers to create project plans for infrastructure release projects. Identifies requirements for implementation resources.
+ Monitors and confirms Request for Change orders are created, approved appropriately, successful production checkout and status updates are accurate.
+ **Service Request Management** : Works with service owners to drive process correction and create new processes.Works with appropriate partners to ensure appropriate requests are created and delivered.
+ Identifies and clarifies requirements for implementation - confirms proper implementation.
+ Input/submit Service Requests, Project Records, Change Controls, and Work Orders to support various internal services.
+ **Capacity Managemen** t:Plan, monitors, supports, and reports system and solution capacity, performance measurement, and forecast for the Technology organization. Participates in forecasting future service capacity requirements.
+ **Service Level Management** :Defines, negotiates and implements Operational Level Agreements (OLAs) for internal IT departments and Underpinning Contracts (UCs) for internal IT and external service providers. Ensures that service levels are met.
+ Assists in determining availability requirements from the business. Review IT Service and component availability to identify unacceptable levels.
+ **Availability Management** :Establishes measures and reporting of availability, reliability, and maintainability. Monitors and investigates any availability issues.
+ Helps set strategic direction for team and assigns work where applicable.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Three years of experience as an ITSM Practitioner preferred.
+ Specific knowledge of purpose and benefits associated with good ITSM processes and their interaction with other processes in an organization preferred.
+ Familiarity with Six Sigma, ITIL, Capability Maturity Model Integration (CMMi) and/or other process improvement frameworks, methodologies and best practices preferred.
+ ITIL Service Management Foundation Certification or equivalent experience preferred.
**Problem Solving and Decision Making:**
+ Demonstrates sound analytic and diagnostic skills dealing with issues that are loosely defined and/or where information is available but must be further manipulated.
+ Once decisions are made, is able to follow and direct action to implement intended results.
+ Breaks a problem down to manageable pieces and implements effective, timely solutions.
+ Openly and directly confronts conflict until resolved.
**Team Orientation:**
+ Strong customer orientation with excellent oral and written communication skills.
+ Builds relationships with peers to achieve objectives. Working to build relationships with other departments to work as one team.
+ Balances team and individual responsibilities.
+ Exhibits objectivity and openness to others' views.
+ Gives and welcomes feedback.
+ Puts success of team above self.
+ Expert ability to work in a highly matrix environment.
**Leadership:**
+ Supports a distinct business unit or several smaller functions.
+ Responsibilities are assigned with some latitude for setting priorities and decision-making using established policies and procedures. Results are reviewed with next level manager for clarification and direction before proceeding.
**Planning and Project Management:**
+ Works with the project manager/manager in identifying those projects tasks that are most important, establishes clear priorities and understands the larger picture.
+ Anticipates and effectively responds to changes in workload and resources.
**Financial Impact:**
+ Understands, has input to the budget process, and shares responsibility for cost-effective expense control of assigned projects. Is responsible for important and confidential information.
**What is a Must Have?**
+ High school diploma or equivalent required.
+ Two years of experience in Technology or IT Service Management role required.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Vault Processor
Processor job in Springfield, MA
Pay Range:
(Specific to NY,CA,CO,WA,MD,CT,IL,NV,,KY,MI,NJ,ME,MO,MA,MT)
$20.43 - $24.41 Hourly
The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.
We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.
Job Description
Who We Are:
Brink's U.S., a division of Brink's, Incorporated, is the premier provider of armored car transportation, currency and coin processing, ATM servicing and other value added services to financial institutions, retailers and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Vault Personnel.
Who You Are:
You are interested in being the backbone of modern finance by connecting banks and businesses around the world with modern solutions that keep them moving forward. Our Vault Personnel are vital to the success of our branch locations, processing and verifying inbound and outbound liability while ensuring accurate reporting and the security of both our liability and personnel.
The Vault Personnel Role:
In branch locations around the world, we're doing the critical cash accounting work that keeps modern commerce moving. Our work is essential, so our team members are essential. We verify bank deposits, prepare cash shipments and connect money from one place to the next. We do it because it makes us proud - #BrinksProud. Brink's vault security jobs are exceptional opportunities for highly motivated individuals with strong customer service, data entry, and bookkeeping/record keeping abilities. Additional responsibilities include:
Guard and maintain the safety and security of our employees, vault, and liability at all times
Prepare outbound orders and replenishments for the next day's routes
Monitor performance of processes and machines to ensure efficiency
Complete data entry for all transactions of liability
Generate and maintain all records and reports daily
Other duties as directed
Guard liability and assets
The Qualifications You Must Have:
Minimum of 21 years of age
Able to lift at least 50 pounds
Data Entry skills
Flexibility to work in a fast pace ever changing environment
A valid firearms permit OR ability to pass applicable firearms licensing requirements
Ability to obtain a guard card or any other required licenses
Ability to work collaboratively in our branch locations
Ability to satisfactorily complete and maintain all required internal training applicable to the position.
The Additional Qualifications We Prefer:
Experience in at least one of the following: cash handling, inventory control, deposit processing, vault balancing, account reconciliation, ATM processing, cashier/teller experience
Military background
Some Perks For You:
A strong, team-oriented culture
The strength and stability of our 160+ year history
Robust internal growth potential
Some uniform and protective equipment provided
Insurance: including health, dental, and life (full time only)
401K with company match (full time only)
Paid Time Off (full time only)
A Career Worth Building:
At Brink's, we value our team members and offer our Vault Personnel a fast-paced work environment. We invest in growth and opportunity by providing world-class training. We also believe in cross-training our team members in order to ensure diverse skillsets and to promote the internal growth of our team members.
What's Next?
Upon completion of the application process (including the pre-hire questionnaire), you will receive an email confirming that we have received your application. We will review all candidates and will reach out to you directly should this role match your credentials. Thank you again for your interest in a career at Brink's U.S. For more information about future career opportunities, join our talent network, like our Facebook page or follow us on Twitter.
You deserve the best! Discover what it's like to be #BrinksProud - complete the application to be considered for a Brink's Team near you!
Brink's is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information or history or any other characteristic protected by law. Brink's is also committed to providing a drug free workplace.
What's Next?
Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.
Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.
Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Auto-ApplyAdministrative Processor, E Hartford onsite
Processor job in East Hartford, CT
Job Description
Administrative Processor, E Hartford onsite
Pay: $20.40 per hour, paid weekly
Shift: Mon to Fri, 830am - 5pm
Full-time, 6 month contract, potential for an extension or to become permanent
In-Office | E Hartford, CT, United States, (remote is not offered)
The Opportunity
The Administrative Processor will be responsible for working on a variety of projects. You will research, analyze and update information within different computer systems and software. This will be a fast-paced environment which requires attention to detail and accuracy.
Responsibilities
Engage in continuous learning and professional development opportunities.
Support team members in achieving individual and team performance targets.
Monitor and report on key performance indicators related to administrative tasks.
Manage daily administrative tasks to ensure smooth office operations.
Contribute to a positive team environment through collaboration and communication.
Assist in the preparation and organization of company documents.
Implement and maintain efficient office procedures and systems.
Maintain accurate records and databases for easy access and reporting.
Assist in the onboarding process for new team members.
Coordinate meetings and manage schedules for team members.
Provide exceptional customer service to internal and external stakeholders.
Experience/Qualifications
6 months of Transaction Processing/Administrative Processing experience or no experience with a completed Associate's Degree or higher.
45 wpm or higher typing speed.
Excellent communication skills for effective collaboration with team members.
Demonstrated experience in administrative support roles within a fast-paced environment.
Strong organizational skills with the ability to manage multiple tasks effectively.
Proficient in Microsoft Office Suite and office management software.
Familiarity with maintaining accurate records and databases.
What's in it for you? (Salary, Commissions & Benefits)
Enjoy a collaborative work environment at our on-site location in East Hartford, CT, where teamwork thrives.
Processor
Processor job in West Hartford, CT
Keystone Equipment Finance Corp. (Keystone) is a privately held independent, commercial equipment finance company in North America. We finance equipment in the transportation, construction, arbor and waste industries, as well as some heavy equipment. Our sales force is located throughout North America and sources new business through end-users, equipment vendors and manufacturers. Keystone is headquartered in West Hartford, CT.
Keystone s success is built on relationships, equipment knowledge and a foundation of excellent customer service. Our unique brand of equipment finance has produced excellent financial performance through all cycles since our founding.
KEF has a Processor position available in the West Hartford office. This position has visibility and interaction with senior management and offers career advancement.
Essential Job Duties:
Gathers required information from finance representatives, customers and third parties to generate loan contracts.
Confirms loan application information with customer and vendors.
Prepares and transmits loan documents to customers.
Identifies and seeks missing information necessary to complete contracts.
Maintains customer confidence by updating them on their loan status.
Communicates loan terms to customer and answers questions.
Assembles final loan package for review and funding.
Prepares documents for proper motor vehicle registration and titling.
Other assigned duties that may arise at management s discretion.
Job Requirements:
High school graduate
Familiarity with Microsoft Office Suite.
Bi-lingual in English and Spanish a plus.
Strong communication and analytical skills.
Willingness to assist other team members when required.
Previous experience with motor vehicle titling and registration helpful.
Ability to multitask.
Benefits:
Keystone offers an attractive compensation plan including Medical/Dental/Life Insurance, 401(k) plan.
NDT Processor 2nd Shift (onsite)
Processor job in Middletown, CT
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of “U.S. Person” go here: **********************************************************************************************
Security Clearance:
None/Not Required
Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it.
So, calling all curious. Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone.
Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.
At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?
We have an immediate need for NDT Processor 2nd Shift (onsite) 2:30pm - 11:00pm
FUNCTION: Perform metallurgical inspection processing on a wide variety of development, production and overhaul/repair parts. Utilize methods such as fluorescent penetrant, magnetic particle and etch. Maintain Level I NDT certification as required.
What You Will Do:
Work from detailed procedures, technique sheets, verbal and other pertinent instructions to process parts for nondestructive testing and complete required record keeping.
Set up, operate equipment, and where applicable, check and adjust equipment and test process medium as needed to ensure valid test results.
Identify recurring processing problems and recommend changes in methods or equipment to eliminate or minimize them. Recognize the need for repair or replacement of equipment used in processing.
Work with and assist certified Level II inspectors, responsible for the identification and dispositioning of non-conformances, in preparation for advancement to higher level NDT certification.
Perform routine servicing throughout the assigned area following specified procedures and written instructions such as inspector's check list for upkeep, and assure equipment operates properly.
Assist others who are responsible for new equipment or process tryout and other specialized assignments within the scope and skill level of this job description.
May perform a variety of other protective services-related duties, as assigned.
Qualifications You Must Have:
High School/ GED
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
NDT X Ray or FPI Certification
Qualifications We Prefer:
1-3 years' experience.
Qualifications We Value: In compliance with the collective bargaining agreement, priority consideration is given to candidates who are INTERNAL (and recall) to the Pratt & Whitney IAM Bargaining Unit members of District Lodge 26 and Affiliated Locals 700 and 1746 (Connecticut Operations).
Learn More & Apply Now!
Pratt & Whitney in East Hartford, CT is a FAA regulated facility and as such under the U.S. Departments of Transportation's Federal Aviation Administration (FAA). This position is considered safety sensitive in accordance with FAA Guidelines. Candidate will be subject to drug and alcohol testing per FAA's regulation 14 CFR part 120, as well as 49 CFR part 40.
In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment.
This role is:
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.
Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-ApplyITSM Process SME
Processor job in Hartford, CT
Who Are We?
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job CategoryTechnologyCompensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range$99,100.00 - $163,400.00Target Openings1What Is the Opportunity?We are seeking a highly skilled ITSM Process SME with expertise in Incident, Problem, and Change Management, emphasizing data analysis. The ideal candidate will enhance production engineering practices by supporting Problem and Change Management and analyzing ITSM process data.
In this role you will serve as the primary point of accountability for management and stakeholders, ensuring the adoption and integration of ITSM processes to achieve corporate goals. Independent and critical thinking are a must as you will plan and execute process activities and collaborate with many levels within the organization to meet established cost, time and quality objectives. Apply ITSM knowledge, skills, tools and techniques to all deliverables, process and systems to meet or exceed stakeholder expectations. High impacting Incident management, root cause analysis and driving other groups to find root causes as well as being part of the change management processes. Proficiency in data analysis and process improvement. This role operates with general oversight and with the expectation of taking the lead in the ITSM space.What Will You Do?
Data Analysis: Develop and implement data observations from ITSM and associated data sources to provide actionable insights for improved experiences.
Problem Management: Facilitate root cause analysis and ensure timely resolution of problems to prevent recurrence.
Production Engineering Practices: Collaborate with teams on implementing and improving production engineering practices. Ensure alignment of engineering practices with ITSM processes. Engage with Software Engineering chapter for identified improvement opportunities.
ServiceNow Expertise: Act as the Subject Matter Expert (SME) for ServiceNow, providing guidance and support to the team. Leverage ServiceNow capabilities to enhance ITSM processes and workflows. Work with enterprise ServiceNow team on practices
Process Improvement and Mindset: Identify areas for process improvement and implement best practices to enhance efficiency and effectiveness. Develop and maintain process documentation to ensure consistency and compliance. Leverage Artificial Intelligence (AI) as appropriate.
Incumbent may have responsibility for one or more of the following:
Analytics and Reporting Management: Performs analysis, design and integration of business intelligence and reporting application throughout the life cycle with a focus on development and implementation. Performs technical, hand-on role in developing and designing solutions involving multiple data sources, data warehouse, presentation and reporting technologies.
Incident Management: Develops MTTR (Mean Time to Resolve) and trending reporting, identifies key data and process improvements related to incidents.
Implements action plans to eliminate future incidents and escalates to senior management as appropriate.
Opens problems and, on a monthly basis, generates an overview of incident information to identify problems.
Problem Management: Analyzes Incident/Problem report summaries for trends, incomplete solutions, high profile users, and business critical services. Reviews resolved problems for permanent solutions and potential future problems.
Change Management: Develops change management policy and process recommendations. Develops instructions and training in support of change management.
Conducts post-implementation change incident review analysis and process audits. Produces and Packages Key Performance indicators to Process and Portfolio Owners and Senior Management.
Configuration Management: Provides mentorship to and oversight for Configuration Coordinators. Ensures Change, Release and Configuration Management policies and processes are understood and properly utilized.
Produces and maintains the Configuration Management plan and design documentation.
Release Management: Partners with Project Managers to create project plans for infrastructure release projects. Identifies requirements for implementation resources.
Monitors and confirms Request for Change orders are created, approved appropriately, successful production checkout and status updates are accurate.
Service Request Management: Works with service owners to drive process correction and create new processes.Works with appropriate partners to ensure appropriate requests are created and delivered.
Identifies and clarifies requirements for implementation - confirms proper implementation.
Input/submit Service Requests, Project Records, Change Controls, and Work Orders to support various internal services.
Capacity Management:Plan, monitors, supports, and reports system and solution capacity, performance measurement, and forecast for the Technology organization. Participates in forecasting future service capacity requirements.
Service Level Management:Defines, negotiates and implements Operational Level Agreements (OLAs) for internal IT departments and Underpinning Contracts (UCs) for internal IT and external service providers. Ensures that service levels are met.
Assists in determining availability requirements from the business. Review IT Service and component availability to identify unacceptable levels.
Availability Management:Establishes measures and reporting of availability, reliability, and maintainability. Monitors and investigates any availability issues.
Helps set strategic direction for team and assigns work where applicable.
Perform other duties as assigned.
What Will Our Ideal Candidate Have?
Three years of experience as an ITSM Practitioner preferred.
Specific knowledge of purpose and benefits associated with good ITSM processes and their interaction with other processes in an organization preferred.
Familiarity with Six Sigma, ITIL, Capability Maturity Model Integration (CMMi) and/or other process improvement frameworks, methodologies and best practices preferred.
ITIL Service Management Foundation Certification or equivalent experience preferred.
Problem Solving and Decision Making:
Demonstrates sound analytic and diagnostic skills dealing with issues that are loosely defined and/or where information is available but must be further manipulated.
Once decisions are made, is able to follow and direct action to implement intended results.
Breaks a problem down to manageable pieces and implements effective, timely solutions.
Openly and directly confronts conflict until resolved.
Team Orientation:
Strong customer orientation with excellent oral and written communication skills.
Builds relationships with peers to achieve objectives. Working to build relationships with other departments to work as one team.
Balances team and individual responsibilities.
Exhibits objectivity and openness to others' views.
Gives and welcomes feedback.
Puts success of team above self.
Expert ability to work in a highly matrix environment.
Leadership:
Supports a distinct business unit or several smaller functions.
Responsibilities are assigned with some latitude for setting priorities and decision-making using established policies and procedures. Results are reviewed with next level manager for clarification and direction before proceeding.
Planning and Project Management:
Works with the project manager/manager in identifying those projects tasks that are most important, establishes clear priorities and understands the larger picture.
Anticipates and effectively responds to changes in workload and resources.
Financial Impact:
Understands, has input to the budget process, and shares responsibility for cost-effective expense control of assigned projects. Is responsible for important and confidential information.
What is a Must Have?
High school diploma or equivalent required.
Two years of experience in Technology or IT Service Management role required.
What Is in It for You?
Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
Auto-ApplyProcess Support (Level II)
Processor job in Farmington, CT
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
Collabera listed in GS 100 - recognized for excellence and maturity
Collabera named among the Top 500 Diversity Owned Businesses
Collabera listed in GS 100 & ranked among top 10 service providers
Collabera was ranked:
32 in the Top 100 Large Businesses in the U.S
18 in Top 500 Diversity Owned Businesses in the U.S
3 in the Top 100 Diversity Owned Businesses in New Jersey
3 in the Top 100 Privately-held Businesses in New Jersey
66th on FinTech 100
35th among top private companies in New Jersey
***********************************************
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Position Details:
Industry Banking
Location 70 Batterson Park Rd, Farmington, CT - 06032
Job Title: Process Support (Level II)
Duration: 7 Months
Shift Timings: Monday-Friday between the hours of 8:00 AM and 5:30 PM
Job Description:
• Working in the Treasury Fulfilment Department.
• Employee will receive and process maintenance request received to our GFS system.
• Requests will be quick hit items such as adding accounts to Cashpro, setting up Cash Vault, Wire and other product maintenance services.
• Employee will be aligned to maintenance request for a Treasury Sales team.
Required Skills:
• Strong computer Knowledge MS Word Outlook , Excel
• Strong communication skills - written and verbal
• Must be able to work in a team environment and take direction from leadership and peers.
• Needs to be client focused with high level around detail
• Ability to learn and perform Legal Documentation review
• Research/analytical skills
• Be able to look at a request and compare it to the process to see what steps are needed
• Experience with systems where a case/ticket is created
Additional Information
To know more about this opportunity, please contact:
Vishal Patel
************
******************************
Easy ApplyPremium Waiver Claims Examiner
Processor job in Bloomfield, CT
Location: Must live within a commutable distance of the Oriskany NY office (Central NY) Or Bloomfield CT office Once a month in office for meetings _____________________________________________________________________ Summary of Responsibilities: Review, research and investigate new and ongoing Total and Permanent and Premium Waiver claims to determine if claim is payable in accordance with policy provisions. Initiate investigations to obtain medical and vocational evidence required for approval of claim. Provide customer service with empathy and patience on incoming and outgoing phone inquiries. _____________________________________________________________________
Principal Responsibilities:
1. Evaluate new and ongoing Total & Permanent (T&P) and Premium Waiver (PW) claims to determine MetLife's liability.
2. Interpret policy provisions to determine eligibility and make claim determinations.
3. Initiate investigations through both company and external contacts (i.e., employees, employers and physicians) to obtain medical and vocational evidence required for approval of claim.
4. Establish action plans for each file to bring claim to resolution within specified timeframes.
5. Evaluate claims to identify situations requiring referral to Senior Examiner.
6. Respond to written and/or telephone inquiries from policyholders, employers and physicians to resolve claim issues swiftly and thoroughly.
7. Maintain production and quality standards.
8. Utilize internal specialty resources to maximize impact on each file.
9. Manage and organize work to meet multiple deadlines and competing priorities to ensure department turnaround and customer satisfaction are met.
10. Understand and use PC programs to increase productivity and performance.
11. Utilize internal specialty resources to maximize impact on each file.
12. Keep up to date on Premium Waiver procedures and attending required training.
Knowledge/Skills/Competencies Required:
· Excellent oral and written communication skills
· Customer service experience in a professional work environment
· Analytical ability and good judgment in evaluating claims
· Strong Data entry skills and PC knowledge (Microsoft Word and Excel)
· Ability to adjust and respond positively to multiple demands and shifting priorities
· Understands the sense of urgency in claims management and business demands; knows when to act quickly and when to give decision more time and thought
· Ability to plan and organize time and priorities to achieve business results
· Works collaboratively with others, shares best practices and assists teammates with work
· Ability to work periodic overtime
Knowledge/Skills/Competencies Preferred:
· Life and/or Disability insurance experience
· Knowledge of medical terminology
· College degree or relevant work experience desirable
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
Admin Transaction Processor
Processor job in East Hartford, CT
Admin Transaction Processor needs 2 years experience
Admin Transaction Processor requires:
Type at least 40 WPM.
Typing test required
Ability to organize work, set priorities, remain flexible and adapt to change with a positive
approach.
Proficiency (or ability to be trained) with company standard software and PC systems.
Ability to problem solve through analysis and ongoing feedback.
Ability to achieve results through knowledge, commitment and attention to detail and to meet established deadlines.
Ability to work at a sustained pace to meet production rates while producing quality work.
Must be detail oriented and possess the ability to detect, document and correct quality issues.
Ability to work with limited direction after initial training.
Admin Transaction Processor duties:
Process all transactions and perform all tasks accurately within the procedural guidelines and without Errors.
Meet performance standards for Quality, as defined in the Quality Assurance Plan (QAP) with no errors.
Maintain a strong understanding and knowledge of the procedures and operating systems used to perform the work.
Ensure timely completion of tasks, to meet contract guidelines.
Claims Examiner (General Liability)
Processor job in Cheshire, CT
The Claims Examiner is responsible for liability claims in the areas of: investigation, evaluation, reserving, negotiation and resolution of the companies' claims in multiple jurisdictions.
The position is required to follow established claims management standards and exercise solid judgment when solving business problems; using critical thinking and decision-making skills and judgment within their assigned authority levels. The Claims Examiner continually explores ways to apply claim's best practices to business challenges.
Essential Functions
• Timely and effectively investigate and evaluate claims while managing outside adjusters and legal counsel
• Clearly and succinctly document files and prepare reports in timely manner
• Directs settlement activity using investigative and problem-solving skills in direct negotiations
• Handle all assigned cases efficiently and cost-effectively through conclusion
• Analyze and recommend appropriate reserves; periodically reviewing and adjusting these reserves based on the assessment of probable liability, financial responsibility and exposure
• Thoroughly review, analyze and interpret coverage in accordance with applicable policies
• Level of authority and complexity of decision making established by departmental management team
• Create and manage positive working relationships with internal and external business partners
Knowledge, Skills, Abilities:
• Presents a positive and professional image of the companies
• Knowledge and commitment to company mission, vision and organizational values
• Ability to quickly assimilate and practically utilize new information
• Possess written and verbal communications skills required to review, understand, interpret and convey data including medical records and legal documents, and coverage interpretation
• Strong customer service skills including interacting with internal and external customers
• Team player; works effectively as part of a team
Job Requirements
Required:
• Bachelor's degree in Business Management, Insurance, or related field; or equivalent work experience
• 3+ years of progressive liability claims handling experience
• All lines property/casualty adjuster's license
• Ability to analyze and interpret coverage at a level commensurate with complexity of assigned claims
• Prepare and communicate written status reports, for policyholders, management and business partners, including treaty and facultative reinsurers, agents and brokers
• Understands current relevant case law and statutory law in multiple jurisdictions
• Ability to implement compliance processes and procedures to ensure consistent, efficient and effective compliance with all federal, state, local and filed requirements
• Review invoices, estimates, and other documents to ensure accuracy and legitimacy prior to payment
• Knowledge of insurance operations
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Preferred:
• Five years of progressive liability claims handling experience
• AIC designation
• Auto claims handling experience
• Knows the Public and Affordable Housing business
Work environment & Physical Demands
• Inside climate-controlled office building
• Prolonged sitting and using a PC
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Department Overview
The HAI Group Claims Department provides expertise and guidance to HAI Group members and insureds. We partner with our constituents to solve complex problems and facilitate favorable solutions. The team has deep subject matter expertise on the claims process and its financial impact to the insurance business and our insureds' business. Our goal is to achieve excellence using conceptual and critical thinking to serve the customer and add value to the partnership. We collaborate with our members and insureds to make the most appropriate business decisions that assure timely, fair and favorable resolution of claims. The team works closely with all other departments within HAI Group's insurance operation to coordinate a high level of service to our members and insureds.
Company Overview
HAI Group , is the nation's leading property-casualty insurance company founded by and dedicated to affordable housing organizations. While we are recognized as a pioneer of affordable housing insurance programs, insurance is not our only strength. We protect, preserve, and promote the sustainability of affordable housing with an array of products and services that support the challenges housing organizations face. Besides insurance, we offer risk management services, online training, and consulting services used by more than 1,500 housing organizations nationwide. Headquartered in Cheshire, Connecticut, HAI Group was recognized as a Top Workplace in 2020, 2021, 2022, 2023 and 2024.
Cultural Objective
HAI Group contributes to a culture that creates a safe and healthy working environment and a space of inclusiveness and belonging for all by: exceeding our customers' expectations, working collaboratively across the organization, embracing diversity, and demonstrating mutual respect and empathy.
HAI Group Benefits and Perks
• Bonus program eligibility
• Annual merit program
• Outstanding 401(k) program and non-elective contribution
• Flexible work schedules
• Generous paid time off, paid volunteer days and paid holidays
• Medical, vision and dental Insurance
• Company paid life, AD&D, short-term disability, and long-term disability coverage
• HSA, FSA and dependent care options
• On-Site wellness: Full gym and locker rooms, wellness initiatives, outdoor basketball and tennis court, picnic pavilion area
• Tuition reimbursement and loan repayment
• Professional development
• Community outreach
HAI Group is an Equal Opportunity Employer.
HARRG Inc., reserves the right to fill this position at a level above or below the level included in this posting.
No agency submissions please. Resumes submitted to any HAI Group employee without a current, signed and valid contract in place with the HAI Group Recruiting team for this position will become the property of HAI Group and no agency fees will be paid.
Auto-ApplyClaims Examiner-Lost Time
Processor job in New Haven, CT
Job Schedule: 5 days on-site Job Hours: 8:30am-5:00pm EST 3 years of Workers Compensation Lost Time Claim Examiner or Commensurate Experience Having experience in workers compensation is not a requirement but a nice thing to have as long as the skills they do have are transferable.
Duties and Responsibilities:
- Handles all aspects of workers compensation lost time claims from set-up to case closure ensuring strong customer relations are maintained throughout the process.
- Reviews claim and policy information to provide bgv for investigation.
- Conducts 3-part ongoing investigations obtaining facts and taking statements as necessary with insured claimant and medical providers.
- Evaluates the facts gathered through the investigation to determine compensability of the claim.
- Informs insureds claimants and attorneys of claim denials when applicable.
- Prepares reports on investigation settlements denials of claims and evaluations of involved parties etc.
- Timely administration of statutory medical and indemnity benefits throughout the life of the claim.
- Sets reserves within authority limits for medical indemnity and expenses and recommends reserve changes to Team
Leader throughout the life of the claim.
- Reviews the claim status at regular intervals and makes recommendations to Team Leader to discuss problems and remedial actions to resolve them.
- Prepares and submits to Team Leader unusual or possible undesirable exposures when encountered.
- Works with attorneys to manage hearings and litigation
- Controls and directs vendors nurse case managers telephonic cases managers and rehabilitation managers on medical management and return to work initiatives.
- Complies with customer service requests including Special Claims Handling procedures file status notes and claim reviews.
- Files workers compensation forms and electronic data with states to ensure compliance with statutory regulations.
- Refers appropriate claims to subrogation and secures necessary information to ensure that recovery opportunities are maximized.
- Works with in-house Technical Assistants Special Investigators Nurse
Consultants Telephonic Case Managers as well as Team Supervisors to exceed customer's expectations for exceptional claims handling service.
Technical Skills Competencies:
- Lost Time Claim Examiner position with prior experience in workers compensation as a medical only examiner or commensurate examiner experience in paralegal short-term / long-term disability auto personal injury protection / medical injury general liability or as a claim technical assistant for lost time claims.
- Requires knowledge of workers compensation statutes regulations and compliance.
- Ability to incorporate data analytics and modeling into daily activities to expedite fair and equitable resolution of claims and claim issues.
- Exceptional customer service and focus.
- Ability to openly collaborate with leadership and peers to accomplish goals.
- Demonstrates a commitment to a career in claims.
- Exceptional time management and multi-tasking capabilities with consistent follow through to meet deadlines.
- Use analytical skills to find mutually beneficial solutions to claim and customer issues.
- Ability to prepare and make exceptional presentations to internal and external customers.
- Conscientious about the quality and professionalism of work product and relationships with co-workers and clients.
- Willing to take ownership and tackle obstacles to meet Chubb's quality standards for service investigation reserving inventory management teamwork and diversity appreciation.
- Superior verbal and written communication skills.
Experience Education Requirements:
- Experience working in a customer focused fast-paced fluid environment
- Experience utilizing strong communication and telephonic skills
- Prior experience requiring a high level of organization follow-up and accountability
- Prior workers compensation claim handling experience is a plus but not required
- Familiarity with claim handling healthcare short-term / long-term disability auto personal injury protection / medical injury or general liability is a plus but not required
- Prior insurance legal or corporate business experience is a plus but not required
- AIC RMA or CPCU completed coursework or designations is a plus but not required
- Proficiency with Microsoft Office Products
- Knowledge of medical terminology is a plus but not required
- Knowledge of bill processing is a plus but not required
- Claim Adjuster licenses in Connecticut New Hampshire Rhode Island and Vermont are necessary however they are not required at the time of posting for the position. - If you do not already have one you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure
Experience Level
Entry Level
Job Type & Location
This is a Contract to Hire position based out of New Haven, CT.
Pay and Benefits
The pay range for this position is $36.00 - $38.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in New Haven,CT.
Application Deadline
This position is anticipated to close on Dec 3, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Transaction Processor II
Processor job in East Hartford, CT
Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at **************
Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:
Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits
Join MMC and enjoy the support of a team that values your well-being, both on and off the job.
MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Transaction Processor - Multiple Openings (40 Positions)
Comparable Titles:
Claims Processor, Document Specialist, Healthcare Administrative Support, Data Entry Specialist.
Start Date: November 2025 (Exact Date TBD)
Pay Rate: $20.00 - $22.00 per hour
Typing Requirement: 40 WPM (tested onsite)
Schedule: Monday - Friday, must be available between 7:00 AM - 6:00 PM
Dress Code: Business Casual
Work Type: Onsite
Location: East Hartford, CT 06108
Overview:
We are hiring Transaction Processing Specialists
(Claims Processing, Data Entry Specialist, etc.)
for a large-scale project beginning in November. These roles are onsite and require accuracy, attention to detail, and strong independent decision-making. You will be responsible for reviewing and verifying documents, updating data within internal systems, and ensuring compliance with established policies and guidelines.
This position goes beyond standard data entry, we're seeking candidates who can think critically, work efficiently, and take ownership of their work with minimal supervision.
Key Responsibilities:
Review, update, and verify critical documents in internal systems.
Accurately process and input data with a strong focus on quality.
Maintain confidentiality and adhere to compliance and security standards.
Meet production and accuracy goals while working independently.
Participate in a 2-3-week structured training program (classroom and shadowing).
Requirements:
Minimum 40+ WPM typing speed (verified during onsite testing).
Associate's degree or higher,
or
1+ year of Transaction Processing
(Claims Processing, etc.)
experience in lieu of degree.
Excellent attention to detail and decision-making skills.
Ability to follow written procedures with precision.
Comfortable working onsite in a professional environment.
Comparable experience titles:
Claims Processor, Document Specialist, Healthcare Administrative Support, Data Entry Specialist.
Interview & Hiring Process:
Onsite interviews only.
Typing test administered before interview.
Offers extended within 1-2 business days of successful interview.
Why You'll Love This Role:
✅ Significant opportunity for growth and advancement
✅ Potential for long-term or permanent conversion
✅ Structured training and supportive onboarding
✅ Stable Monday-Friday schedule with no weekends
Loan Processor
Processor job in Hartford, CT
**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast. We build tools that help people feel in control of their financial future, including:
+ **Private student loans** - low rates, people-first service, and flexible payments.
+ **Student loan refinancing** - break free from high-interest rates or monthly payments.
+ **Scholarships** - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!
The **Loan Processor** position will report to the **Credit Operations Manager** .
As the **Loan Processor** , you will:
+ Review documents from clients (paystubs, tax returns, ID, etc).
+ Confirm client identity using trusted data sources.
+ Enter key information to help with application decisions.
+ Contact clients by phone or email to answer questions and give updates.
+ Help with special projects and prepare documents for audits.
+ Share feedback on tools and systems, and take part in team training.
**About You:**
+ Some experience with credit applications is helpful but not required.
+ Comfortable with basic math and reviewing financial documents.
+ Detail-oriented and organized.
**Even Better:**
+ Some knowledge of fraud risks.
+ Experience working in a fast-paced, task-focused environment.
+ Good communication and teamwork skills.
**Where:**
+ This role will be remote
\#LI-GA
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.
Pay Range
$46,000-$58,000 USD
**Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:**
+ Health, Dental, & Vision benefits plus savings plans
+ Mac computers + work-from-home stipend to set up your home office
+ Monthly internet and phone reimbursement
+ Employee Stock Purchase Plan
+ Restricted Stock Units (RSUs)
+ 401(k) plan to help you save for retirement plus a company match
+ Robust tuition reimbursement program
+ $1,000 travel perk on each Earnie-versary to anywhere in the world
+ Competitive days of annual PTO
+ Competitive parental leave
**What Makes an Earnie:**
At Earnest, our people bring our cultural principles to life. These principles define how we work, how we win, and what we expect of ourselves and each other:
+ **Every Second Counts** : Speed is our competitive advantage. Our customers need better solutions, and the faster we execute, the greater our chance of success.
+ **Choose To Do Hard Things** : We win by tackling the hard things that others avoid, fueled by grit and resilience.
+ **Pursue Excellence** : Great companies, teams, and individuals never settle and are proud of the work that they do. What's good enough today won't be good enough tomorrow. Excellence isn't a destination; it's a mindset of continuous improvement.
+ **Lead Together** : Our success comes from how we work together. Leadership is not about titles-it is about action. We take ownership, drive results, and move forward as a team.
+ **Don't Take Yourself Too Seriously** : We take our work seriously, not ourselves. The stakes are high, but a sense of humor keeps us grounded, creative, and resilient.
**At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.**
_Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._
Lead Transaction Specialist - Equipment Finance Leasing
Processor job in Bridgeport, CT
Translates most complex credit approvals and raw information into complete, accurate and legally enforceable contracts. Provides advice, guidance, and training to less experienced team members and recommends operational efficiencies to management. Leads team and serves as support for Business leaders and serve as a Subject Matter Expert
Primary Responsibilities:
* Prepare legally binding documents for customer's execution for the most complex transactions with greatest risk to the organization.
* Maintain a sound understanding of the laws and regulations for each type of equipment finance asset and location to make sure MTCLC (M&T Capital Leasing Corporation) has a first lien. Analyze and make recommendations to deviate from policy for specific situations to be able to close on a transaction with a customer.
* Work with sales, credit, and customers to ensure all legal documents are created properly, executed accordingly and any needed items are obtained for the loan or lease to be perfected. Work with Legal on customer documentation negotiations and incorporate their changes in documents that have been approved and deemed acceptable by MTCLC.
* Contribute to the team success by implementing solutions to problems on behalf of the manager, lead team discussions, build procedures with their manager's input and learn and share relevant information with others in the MTCLC organization to achieve individual and team goals.
* Represent that MTCLC has a first lien and recommend release of funds for the transaction. Review and run pricing at closing to comply with credit approval and MTCLC policy. Create wires or check requests as applicable to release funds specific to the transaction. Approve outgoing wires of others in the department within assigned authority.
* Work on most complex transactions to ensure credit approval conditions are met and appropriate documentation is received. Inform internal and external customers of any problems regarding processing of the transaction. Close most complex loans and leases, ensuring closing requirements are met, including in specialty areas such as aviation and marine.
* Obtain and review liens and lien searches. Obtain releases and subordinations from competing secured parties to obtain first lien. Maintain current knowledge of applicable state laws to process titles to obtain MTCLC's accordingly. Prepare and process interim funding for complex or unusual situations.
* Approve variances for pricing exceptions under certain circumstances.
* Work, primarily on the most complex tasks, utilizing expertise in purchasing non-Leasing paper and assignment documentation for third party originations to ensure MTCLC will be secured when buying the transaction.
* Remain current on relevant laws, regulations, and compliance issues to be able to interpret them as required for a specific transaction.
* Work with Sales in the sale of MTCLC transactions including, but not limited to, non-routine transactions to sell the deal that we are perfected on.
* Ensure complex transactions are properly booked in the appropriate system, input all informational requirements, and ensure files are documented adequately.
*
* Obtain countersigned documents by an authorized signatory at MTCLC and scan them into the system. Obtain any post-closing items allowed per MTCLC policy and/or approval.
* Ensure completion and documentation of all files for submission to Portfolio Audit.
* Participate in special assignments and projects.
* Lead, train and serve as mentor for advice and guidance to less experienced team members. Assist manager with a variety of daily activities including providing feedback on performance, monitoring workflow, and providing recommendations to improve operational efficiency.
* Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
* Promote an environment that supports belonging and reflects the M&T Bank brand.
* Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
* Complete other related duties as assigned.
Scope of Responsibilities:
This position helps ensure accurate and enforceable loan and lease contracts. Errors made by the position could result in loss of first lien position, which puts the organization at risk. This position is critical in the day-to-day operation of the business. The position works directly with borrowers, third party vendors, and internal/external customers and counsel. This requires an excellent knowledge of the leasing business, tax rules, legal issues and accounting rules and insurance requirements applicable to leasing while navigating multiple computer systems to process transactions. The incumbent works with uncertainty, constantly changing legal, tax and accounting rules and must be able to make discretionary decisions based on knowledge, past experience, and within their delegated authority limits.
Supervisory/Managerial Responsibilities:
Not Applicable
Education and Experience Required:
Bachelor's degree and a minimum of 3 year's relevant experience, or in lieu of a degree, a combined minimum of 7 years' higher education and/or work experience, including a minimum of 3 years' relevant experience
Strong verbal and written communication skills
Strong analytical skills
Strong math skills
Strong organizational skills
Detail-oriented
Proficiency with personal computers as well as pertinent word processing, spreadsheet, and leasing specific software
Specialized knowledge of loan and lease documentation
Education and Experience Preferred:
Minimum of 5 years' relevant experience
Ability to convey complex information in a clear and concise manner
Ability to evaluate equipment sales contracts, related documents, and data
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $91,100.00 - $151,800.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Bridgeport, Connecticut, United States of America
Auto-ApplySpecimen Processor
Processor job in Brewster, NY
SIGN ON BONUS $5,000 FOR EXTERNAL CANDIDATES Optum in the tri-state region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group) offers an interconnected network that enables us to work collaboratively to better coordinate care among our doctors and care teams. Together, we offer you and your family access to more than 2,100 providers, representing 70 specialties, working in 360 medical practices and more than 55 urgent care locations across New York, New Jersey, and Southern Connecticut. For more information, visit ******************
ProHealth is one of the largest private multi-specialty medical practices in the Northeast and has been serving the health needs of Long Island and the Greater New York Metropolitan area since 1997. With over 900 providers in 300 locations, our goal is to provide quality health care to ensure that our patients get the right care at the right time.
At Optum, we are transforming healthcare nationally while providing physician-led care locally. Join us to start Caring. Connecting. Growing together.
The group has always maintained a firm commitment to each of our patients...to provide high quality medical and surgical care in a warm, friendly setting, and in a caring manner. Each and every member of our professional and support staff is dedicated to this ideal - physicians, nurses, technicians and support personnel.
Position Overview: Provides laboratory services for the following: receive, sort, identify, process, and distribute specimens to all technical sections. Enter requisition information and patient results into the computer system; call statistical results, answer phone, code charge slips, train new employees and perform related clerical duties.
Primary Responsibilities:
* Accessions or verifies previously accessioned orders in the Order Management System
* Makes corrections to orders as needed before receiving them into the Lab System
* Places barcode labels appropriately onto specimens received
* Centrifuges specimens appropriately
* Prepares and labels aliquots of specimens to various laboratory departments
* Prepares send out manifests for reference lab work and packs specimens according to manifest
* Calls the reference lab as needed to verify specimen requirements and to arrange special handling of specimens
* Alerts the supervisor to improperly collected specimens or mislabeled specimens
* Expedites add on testing by locating a previously collected specimen and building an order
* Performs phlebotomy on a limited emergent basis if properly training to do so
* Maintains a chain of custody for irreplaceable specimens according to MKMG policies
* Maintains patient confidentiality
* Rectifies reference lab pending logs and posts results that are held in the fix queue
* Performs related work as required
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* High School diploma or GED and on the job training
Preferred Qualifications:
* 1+ years of laboratory experience in accessioning and specimen processing department
Knowledge, Skills, and Abilities:
* Knowledge of laboratory techniques to perform specimen processing
* Knowledge of container and minimum volume requirements for testing
* Knowledge of environmental conditions that effect or alter specimens and test results
* Skill in labeling and dispersing specimens to the appropriate stations
* Skill in interacting with medical staff
* Skill in using multiple computer systems and knowledge of how they work together
Typical Physical Demands:
* Requires full range of body motion including manual and finger dexterity and eye-hand coordination
* Frequent standing, walking and sitting required for long periods of time is required
* Must be able to lift and carry items weighing up to 30 lbs.
* Requires visual acuity and normal color perception
Working Conditions:
* Exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a medical group and laboratory environment
New York Residents Only: The hourly range for New York residents is $16.00 to $27.31 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Claims Examiner-Lost Time
Processor job in New Haven, CT
Description We are looking for a skilled Claims Examiner specializing in lost time workers' compensation claims to join our team in Jersey City, New Jersey. This is a contract position requiring expertise in managing claims processes from initiation to resolution. The role involves handling complex cases, ensuring compliance with statutory regulations, and delivering exceptional customer service.
Responsibilities:
- Manage the full lifecycle of workers' compensation lost time claims, from initial setup to closure, ensuring a seamless process.
- Conduct detailed investigations, including gathering facts, taking statements, and reviewing policy details to assess claim validity.
- Evaluate claim compensability based on investigation findings and communicate decisions to claimants, insured parties, and attorneys.
- Prepare comprehensive reports on claim statuses, settlements, denials, and evaluations of involved parties.
- Administer statutory medical and indemnity benefits promptly throughout the duration of the claim.
- Set and adjust reserves for medical, indemnity, and expenses within established authority limits.
- Collaborate with attorneys to manage hearings and litigation effectively.
- Oversee vendors, rehabilitation managers, and case managers to support medical management and return-to-work initiatives.
- Ensure compliance with state regulations by filing necessary workers' compensation forms and electronic data.
- Identify subrogation opportunities and secure required information to maximize recovery potential. Requirements - Minimum of 3 years of experience as a Lost Time Claims Examiner or equivalent expertise in related fields such as paralegal work, disability claims, or personal injury protection.
- Strong knowledge of workers' compensation statutes, regulations, and compliance requirements.
- Proficiency in claims administration, data analytics, and modeling to enhance decision-making processes.
- Excellent communication and customer service skills to manage interactions with claimants, attorneys, and medical providers.
- Ability to work collaboratively with internal teams, including technical assistants, investigators, and case managers.
- Experience with Microsoft Office Suite and other tools essential for claims management.
- Exceptional time management skills to prioritize tasks and meet deadlines.
- Familiarity with litigation processes and managing hearings effectively. TalentMatch
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Sears Outlet Merchandise Processor Part Time
Processor job in West Haven, CT
Sears Hometown and Outlet Stores is a national retailer primarily focused on selling home appliances, hardware, tools and lawn and garden equipment. We operate through two segments - the Sears Hometown and Hardware segment and the Sears Outlet segment.
Job Description
Apply Online At: ************ and Req ID 1261762
The Merchandise Processor is responsible for ensuring effective movement and management of inventory between the dock, testing, cleaning, sales floor, Product Repair Services (PRS), Customer pickup and delivery. This role ensures the thorough inspection and shipping of merchandise, managing inventory flow. The Merchandise Processor abides by the Code of Business Conduct and overall business practices with the highest level of integrity. The Merchandise Processor must have day, evening and weekend availability to work.
Apply Online At: ************ and Req ID 1261762
Qualifications
Education: no requirement
* Ability to lift and move at least 70 lbs. in weight to maintain flow and replenishment of merchandise
* Clear and legible handwriting
Additional Information
All your information will be kept confidential according to EEO guidelines.
Apply online to be considered: ************ and Req ID 1261762
Account Operations Processor
Processor job in Wallingford, CT
Who We Are:
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: *******************
This role will support PPI Benefit Solutions, a part of NFP. PPI Benefit Solutions is a service-first company delivering end-to-end benefits administration services and technology, with a focus on client and partner needs. To learn more, please visit: ***************************
Summary:
Perform administrative functions, including data entry, which support the benefit eligibility and coverage enrollment of PPI's clients' employees. Requires ability to effectively use multiple PPI and insurance carrier/vendor systems to maintain accurate records for a range of complex employee benefit programs. A high level of detail-orientation and accuracy, while handling a high volume of work, is required in this role.
Essential Functions:
Review benefit enrollment forms for completeness. Data entry of new member enrollments and changes to coverage, meeting standards to ensure accurate and timely member enrollment and client invoice production. Initiate communication with clients to obtain missing or unclear information.
Run, review, and enter data from various audit reports used to maintain accurate benefit eligibility and enrollment.
Assist with monthly client invoice production by performing quality review of enrollment, system set-up, and invoice.
Assist with COBRA administration processes, reconciliation, and reporting needs as required.
Assist with carrier eligibility reconciliation as required.
Assist with client invoice reconciliation.
All other job-related duties and special projects as required.
Requirements:
Provide prompt, courteous and excellent service at an acceptable cost to all customers and operate in accordance with State and Federal law, the company's Statement of Business Practices, Affirmative Action, Diversity and other standards.
Actively cooperate and interact with all entities of NFP.
High school diploma required plus 1-2 years of data entry and job related experience required.
Must be proficient in Microsoft Word and Excel, have good figure aptitude, be detail oriented, have good time management skills, and be
flexible.
Must be able to handle high volume processing and meet required deadlines.
What We Offer:
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $45,000 to $61,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives
NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer
StJohn2025
Material Processor (ID #475050)
Processor job in South Windsor, CT
* Branch Details Partners Personnel has an immediate opening for a Warehouse Associate in South Windsor, CT opportunity to work for a large recognized automotive parts vendor in the nation! A promote from within employer, is waiting! Text code word "WarehouseCT" to (805) 880-1961 DONT WAIT LIMITED SPOTS OPEN!
Long term to direct hire!
SHIFTS AVAILABLE:
Shifts Available:
2 SPOTS LEFT: 6AM start time
1 SPOT LEFT! : 9AM start time
* with overtime opportunities some Saturdays
Pay Rate: $17.00 per hour + $2.00 per hour (shift differential)
ADVANCEMENT OPPORTUNITIES: Material Handling, Forklift sit down and Reach Truck available!!
* Based on performance
JOB DESCRIPTION:
* Finding/Retrieving parts.
* Pull work orders
* Pick parts using a handheld device with an integrated barcode PDA scanner
* Pick parts, scan, and place in a 3 wheel buggy cart
* Packaging parts for delivery / or prepping
* Tag all parts properly for destination
* Accurately pull parts, inspect them for Works Orders, and putting product away
* Replenishing parts and putting away items accordingly
REQUIREMENTS:
* MUST HAVE STEEL TOED BOOTS
* 1-2 years of warehouse inventory experience/ or other warehousing/distribution experience
* Experience using PDA Scanner
* Experience in Forklift, Cherry Picker and Material handling a plus *(advance opportunity)
* Able to stand and walk for long periods of time
* High School Diploma or GED required for direct hire
COVID PAY PREMIUM
* This company is so good to their associates they pay an additional $2.00 COVID premium pay per hour
Please begin your application now:
START HERE! ?