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Product specialist/sales specialist skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Dr. Carrie Trimble,
Charles Gamble
Product specialist/sales specialist example skills
Below we've compiled a list of the most critical product specialist/sales specialist skills. We ranked the top skills for product specialists/sales specialists based on the percentage of resumes they appeared on. For example, 8.7% of product specialist/sales specialist resumes contained customer satisfaction as a skill. Continue reading to find out what skills a product specialist/sales specialist needs to be successful in the workplace.

15 product specialist/sales specialist skills for your resume and career

1. Customer Satisfaction

Here's how product specialists/sales specialists use customer satisfaction:
  • Realize that business is built on customer satisfaction and devote himself/herself to guaranteeing satisfaction of customers.
  • Handled transactions while documenting customer data and achieving excellent results in customer satisfaction and retention.

2. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how product specialists/sales specialists use product knowledge:
  • Promoted and completed sales of Toyota products in an appropriate and professional manner with the best customer service and product knowledge.
  • Maintained product knowledge of both new and used inventory to help customer find the best vehicle to fit their needs.

3. Product Sales

Product sales refers to sales metrics surrounding a specific product or offering from an organization.

Here's how product specialists/sales specialists use product sales:
  • Established and maintained relationships with financial representatives to drive product sales and uncover new opportunities.
  • Specialize in product sales guiding customers in making their flooring choices and closing sales and providing quotes.

4. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how product specialists/sales specialists use pos:
  • Organize, setup, and catalog of the Brown Forman POS storage unit.
  • Implemented and introduced next-generation POS technology which optimized day-to-day operations and reduced annual return costs 3.5%.

5. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how product specialists/sales specialists use sales floor:
  • Developed a unique integration of merchandising and customer support within the computer and home office sales floor.
  • Insured proper maintenance of sales floor, stocking of merchandise, & updating of electronic signs.

6. Sales Process

Here's how product specialists/sales specialists use sales process:
  • Use computer systems to gather customer information and conduct the sales process, as well as manage customer accounts.
  • Developed a report with each customer throughout the entire sales process; from initial contact to making the sale.

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7. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how product specialists/sales specialists use crm:
  • Utilized a comprehensive CRM system to drive sales through the creation of campaigns, and events to increase repeat customer rate.
  • Established and maintained relationships with clients acquired via walk in or phone contact, and while using CRM software.

8. Sales Support

Sales support refers to a variety of functions that help sales reps focus on selling and closing deals. Sales support performs a variety of tasks that result in faster sales cycles, lower costs, and higher revenue. Sales support tasks include interviewing and tracking sales leads, matching offers to sales packages, monitoring sales and sales team performance, collecting sales data, providing training and customer service, and managing customers.

Here's how product specialists/sales specialists use sales support:
  • Provided software/hardware training and sales support on Siemens products in Northern California.
  • Traveled for the Licensing Team for sales support, training and new business presentations to national accounts.

9. Business Relationships

Here's how product specialists/sales specialists use business relationships:
  • Directed the sales operations including generating new business relationships, maintaining contacts and licensing requirements, developing promotional materials and troubleshooting.
  • Maintained business relationships for existing government and academic organizations by providing quotes, entering orders and resolving inquiries on a daily.

10. Trade Shows

Here's how product specialists/sales specialists use trade shows:
  • Represented company at numerous trade shows and industry events to develop additional contacts with trade association representatives.
  • Visit trade shows, stores, community organizations, and other venues to demonstrate products and answer questions from potential customers.

11. Excellent Organizational

Here's how product specialists/sales specialists use excellent organizational:
  • Self-motivated, adaptable and have excellent organizational, communication and planning skills.
  • Fast paced environment requiring excellent organizational skills and high levels of productivity.

12. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how product specialists/sales specialists use business development:
  • Performed overall business development and networking functions with high level decision makers, expanding company business opportunities in new markets.
  • Provided support to Account managers and provided input regarding business development and solution expertise.

13. Product Demonstrations

Product demonstrations mean displaying products or services offered by an organization to potential customers. It assists in capturing prospective clients or investors interested in the product. It also helps in addressing more comprehensively the concerns of a specific product.

Here's how product specialists/sales specialists use product demonstrations:
  • Trained and conducted product demonstrations to physicians and hospital clinicians.
  • Delivered memorable product demonstrations to increase sales and brand advocacy.

14. Sales Strategies

Here's how product specialists/sales specialists use sales strategies:
  • Optimized marketing and sales strategies; Ranked #1 of 44 sales persons for 6 consecutive months.
  • Support, maintain and enhance existing product data and capabilities for customer support and sales strategies.

15. Product Line

Product line is a collection of similar or related products that may be under a single brand manufactured by the same company. It may include different varieties of a specific product of a brand which comes in different categories. In other cases, the product line may differ in some characteristics despite being from the same manufacturer.

Here's how product specialists/sales specialists use product line:
  • Prepare engineering specification and information sheets for getting product lines registered with government agencies for export into foreign markets.
  • Developed and implemented sales and marketing plans for select high margin product lines, increasing company profitability.
top-skills

What skills help Product Specialists/Sales Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on product specialist/sales specialist resumes?

Dr. Carrie Trimble

Associate Professor of Marketing, Millikin University

Marketing applicants must demonstrate that they understand the nature of an employer's business and how marketing can help the employer achieve its objectives.

That means key skills include:

-customer problem-solving--how can the business help?
-communication--can I share relatable and actionable information with clients?
-and data analytics skills--can I measure the impact of the marketing efforts & use that insight to inform our future efforts?

Nothing about the pandemic has changed that, but now you must add the ability to work independently and remotely as well.

What soft skills should all product specialist/sales specialists possess?

Charles Gamble

Adjunct Professor, Southern Connecticut State University

Be a good communicator (internally and externally). Marketing is all about effective communication. Most of the roles in marketing are basically managing the various channels through which the communications are disseminated (Events, PR, Paid Search, Web, Social Media, etc.). If you can communicate effectively, you will be a strong asset to the team, and your skills will be easily transferable to multiple roles within the marketing organization. This will provide you security in your current role and a path for career advancement. Three things help to make you a more effective marketing communicator:
-Empathy - Have deep empathy for your prospective customer and the challenges that they are facing. Understand their industry, language, motivation, what their day is like, why they do what they do, who their customers are, etc.
-Product Knowledge - Have a deep understanding of the product or service that you are marketing. Understanding how the functionality of a product or a solution can solve a prospective customers pain point
-Macro Mindset - Think about how content layers together to create a hierarchy or matrix. Understanding how a content theme can be expanded or contracted can help you see the "big picture" and offer more granular detail on a particular topic.

What product specialist/sales specialist skills would you recommend for someone trying to advance their career?

Derrek SchartzDerrek Schartz LinkedIn profile

Senior Lecturer, Website

To maximize your total income in sales one must always be learning and growing. Improving their knowledge, skills, and abilities particularly in light of the disruptions beginng to occur, such as AI, digitization, and others.

What technical skills for a product specialist/sales specialist stand out to employers?

Jacqueline BabbJacqueline Babb LinkedIn profile

Assistant Professor of Digital Marketing, Director of Graduate Studies, Aurora University

Technical skills paired with strong communication, flexibility in thought, diversity, and creative problem solving are a winning combination for job candidates. Candidates with a strong acumen in data analysis and storytelling are marketable right now.

List of product specialist/sales specialist skills to add to your resume

Product specialist/sales specialist skills

The most important skills for a product specialist/sales specialist resume and required skills for a product specialist/sales specialist to have include:

  • Customer Satisfaction
  • Product Knowledge
  • Product Sales
  • POS
  • Sales Floor
  • Sales Process
  • CRM
  • Sales Support
  • Business Relationships
  • Trade Shows
  • Excellent Organizational
  • Business Development
  • Product Demonstrations
  • Sales Strategies
  • Product Line
  • Phone Calls
  • Technical Support
  • Sales Training
  • Product Support
  • Sales Presentations
  • Sales Associates
  • Outbound Calls
  • Lead Generation
  • Sales Targets
  • Business Plan
  • Product Portfolio
  • Direct Sales
  • Competitive Products
  • Cross-Selling
  • Sales Techniques
  • Sales Growth
  • Product Training
  • Toyota
  • Product Development
  • Pre Sales
  • Repeat Business
  • Unified Communications
  • Sales Revenue
  • Customer Support
  • Sales Quota
  • OEM
  • Customer Feedback
  • Enterprise Sales
  • Test Drive
  • Cold Calls
  • Product Specifications

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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