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Pyramid Hotel Group jobs in West Chester, PA - 55 jobs

  • Room Attendant-Rooms-Sheraton Philadelphia University City Hotel

    Davidson Hospitality Group 4.2company rating

    Philadelphia, PA job

    Property Description Sheraton Philadelphia University City Hotel is a premier hotel located in the vibrant University City neighborhood of Philadelphia, Pennsylvania, offering an exciting and dynamic work environment. As a job applicant, joining the team at Sheraton Philadelphia University City Hotel means being part of a renowned Marriott brand known for its contemporary style, exceptional service, and prime location near prestigious universities and cultural attractions. The hotel offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and enriching career path. Sheraton Philadelphia University City Hotel is committed to creating a guest-centric work culture that values teamwork, innovation, and outstanding guest experiences. Employees can expect to work in a bustling and diverse environment, where they can showcase their skills, grow their career, and be part of a team that delivers exceptional service to guests from all over the world. Joining the team at Sheraton Philadelphia University City Hotel presents a unique opportunity to be part of a dynamic hotel that is at the heart of Philadelphia's vibrant hospitality scene. Overview Are you detail-oriented and take pride in creating clean and inviting spaces? Join our vibrant hotel or resort as a Room Attendant and play a vital role in ensuring our guests enjoy a comfortable and memorable stay. With high energy and enthusiasm, you will be responsible for maintaining the cleanliness and tidiness of guest rooms, leaving a lasting impression on our guests. From making beds to replenishing amenities, you will contribute to the overall guest satisfaction and contribute to the positive reputation of our establishment. If you thrive in a fast-paced environment, have an eye for cleanliness, and take satisfaction in providing exceptional service, this is the perfect opportunity to showcase your skills and become an integral part of our dedicated housekeeping team. Responsibilities: Clean and prepare guest rooms to the highest standards, ensuring impeccable cleanliness and attention to detail. Make beds, change linens, and ensure the overall presentation of the room is inviting. Replenish amenities, towels, and other supplies as needed. Dust and polish furniture, fixtures, and surfaces. Vacuum and clean carpets and floors. Report any maintenance issues or damages to the appropriate department. Follow established health and safety protocols. Maintain a positive and professional demeanor when interacting with guests. Join our energetic team as a Room Attendant and contribute to providing exceptional guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your attention to detail, make a positive impact on our guests' stay, and embark on a fulfilling career journey with us! Qualifications Previous experience in housekeeping is preferred Attention to detail and time management skills Ability to work flexible hours including weekends and holidays Ability to work independently and as part of a team Ability to stand for extended periods of time Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $23k-29k yearly est. Auto-Apply 12d ago
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  • Director Of Human Resources - Dual Property

    GF Hotels and Resorts 4.2company rating

    King of Prussia, PA job

    Job Description GF Hotels & Resorts is hiring a Dual Property Director of Human Resources for our Crowne Plaza by IHG and Fairfield Inn & Suites by Marriott Philadelphia/King of Prussia properties. As the Hotel Director of Human Resources (HR) you will oversee all people operations, including recruitment, talent management, employee relations, benefits, training, compliance and strategic HR planning in support of hotel business goals, reporting to the GM and aligning HR with property and brand strategies, managing budgets, and fostering a positive employee experience. Responsibilities: Develop HR strategies (like succession planning) aligned with hotel objectives, serving as a key member of the executive team. Oversee hiring, onboarding, performance management, employee development, and retention programs. Act as a point of contact for staff concerns, manage disciplinary actions, and ensure fair treatment. Administer payroll, benefits, and compensation plans, including seasonal bonuses or accommodation/transport. Ensure adherence to employment laws, health & safety regulations, and implement hotel policies. Manage HR files, reports, budgets, and the HR team, ensuring efficient workflows. Coordinate training programs (e.g., customer service) for all staff. Create hiring plans for seasonal demands, interview candidates, and manage work permits/visas. Ensure timely performance reviews and manage staff attendance/schedules. Handle HR inquiries, manage employee records, and oversee wellness programs. Qualifications: Bachelor's degree in HR, Business Admin, or related experience. Relevant experience in hospitality management. Strong leadership, communication, problem-solving, and multi-tasking skills. Expert knowledge of human resources. About Company GF Hotels and Resorts, based in Philadelphia, Pennsylvania, is a full-service hospitality ownership and management company that, through its operating affiliates, works on behalf of a variety of individual owners, real estate funds, and institutional lenders. GF believes in the enterprising spirit with a promise of integrity and an overall passion for hospitality. At GF, we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation, plus a great culture.
    $88k-144k yearly est. 22d ago
  • Security Officer Part time

    Sage Hospitality 3.9company rating

    Philadelphia, PA job

    Why us? American freedom gained its foothold in Philadelphia - a fiercely independent spirit that remained to infuse its commerce, its culture, and its people. At the intersection of it all - the very vibrant Logan Square, now anchored by its namesake hotel, The Logan. The Logan inspires with a lively urbane flair and luxe aesthetic-a modern hotel designed as the beating heart of the city it calls home. The hotel makes a grand first impression-with its own collection of artworks, its subdued brand of stellar service, its unassuming luxury, and its warm and neighborly welcome. Confident and sophisticated, with an artful point of view. Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits The Logan and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, The Logan Hotel may be for you. We are currently seeking an Security Officer Part time to join our amazing team! Job Overview Search for, respond to and handle any security problems, issues, concerns and disaster emergency situations in accordance with all policies, procedures and regulations to ensure the safety and security of the hotel's assets, guests, and employees. Responsibilities Patrol all areas of the property including outside parking lots on a regular basis. Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency. Note, search for, handle and report any unusual circumstances, safety violations, car theft, destruction and/or suspicious or undesirable persons and escort off property, if necessary. Document a concise security report on a daily log including incidents of theft, accidents and safety violations. Complete the necessary security forms to document losses of property or personal injury to guest or associate. Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed. Conduct investigations of security incidents. Enforce the 'No Solicitation Policy' of the property. Qualifications Education/Formal Training High school education or equivalent experience. Experience Minimum two years prior experience in loss prevention. Knowledge/Skills Current CPR and First Aid certification; good communication skills, ability to recognize drug and alcohol abuse. Ability to communicate through a portable radio. May require a second language. Excellent hearing required to communicate with guests, employees, managers, use radio. Excellent vision required for emergencies, visual safety inspections. Excellent speech communication skills required to communicate with guests, employees, managers, use radio Excellent comprehension and literacy required to complete reports, logs. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling, carrying: May be necessary to carry people or equipment in emergency situation. Bending/kneeling would be necessary in administering CPR and First Aid. Mobility -would be necessary 100% of the time in responding to emergencies and patrolling the building. Continuous standing -would not be standing in one place for any extended length of time. Uses stairs in responding to fire alarms -no elevators. No driving required. Environment Work inside 85% of shift, 15% of shift. Abnormal temperatures -summer 110 degrees; winter -10 degrees.
    $27k-34k yearly est. Auto-Apply 17d ago
  • Assistant Front Office Manager

    Sage Hospitality 3.9company rating

    Philadelphia, PA job

    Why us? American freedom gained its foothold in Philadelphia - a fiercely independent spirit that remained to infuse its commerce, its culture, and its people. At the intersection of it all - the very vibrant Logan Square, now anchored by its namesake hotel, The Logan. The Logan inspires with a lively urbane flair and luxe aesthetic-a modern hotel designed as the beating heart of the city it calls home. The hotel makes a grand first impression-with its own collection of artworks, its subdued brand of stellar service, its unassuming luxury, and its warm and neighborly welcome. Confident and sophisticated, with an artful point of view. Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits The Logan and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, The Logan Hotel may be for you. We are currently seeking an Assistant Front Office Manager to join our amazing team! Job Overview Respond in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to inquiries regarding hotel information and guest concerns. Supervise the daily operations of the Guest Services personnel; promoting a safe environment and quality services to achieve maximum guest satisfaction and financial success. Responsibilities Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts ensuring the guests are satisfied. Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room rates, increase occupancy and revenue. Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up to provide guests with timely and efficient service. Control cash transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel bank agreement policy. Maintain a friendly, cheerful and courteous demeanor at all times. Perform other duties as assigned, requested or deemed necessary by management. Assist and make recommendations to the Assistant General Manager in the areas of conducting performance evaluations, discipline and terminations as appropriate. Coordinate guest service efforts to include group arrivals and departures, and guest transportation, while maximizing the guest experience through top quality customer service. Coordinate and supervise the activities and foster good relations with our valet service, taxi services, and the Airport Connection to provide the maximum level of quality service. Provide information and assist staff in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Greet guests, offer assistance with check-in/check-out, deliver laundry and store luggage. Provide guest transportation as required by hotel's standard operating procedures. Order all supplies and maintain inventory control minimizing unnecessary expenses. Follow-up on any complaints or problems a guest may experience in a timely and professional fashion to ensure a quality guest experience. Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets. Provide weekly schedule for all Front Office Associates, posted by 3pm on Friday. Responsible for covering/finding replacements for call-offs. Ensure proper communication to subordinates on all hotel activities in a way that insures that guest needs are being met in a timely fashion. Ensures all new hires are aware of all aspects of the hotel. Ensure all associates are properly trained on Fosse along with all other systems/procedures that will help them provide our guests with quality service. Make sure all Front Desk Associates are SSM trained. Provide motivation to the department. Ensure all Front Office Associate duties are completed daily (checklists, call back log, guest request log, wake-up log, etc…) Provide assistance to other employees and departments to contribute to the best overall performance of the department and hotel. Ensure the front desk is represented at each Safety Committee Meeting. Participates in Hotel MOD program Qualifications Education/Formal Training High School diploma or equivalent Experience Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in hotel work. Knowledge/Skills Must have total understanding of all hotel front office procedures. Requires working knowledge of guest services and hotel services, policies or operations. Working knowledge is generally learned on-the-job. Must have high school graduate level mathematical aptitude; know standard cash handling procedures and knowledge of computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Excellent comprehension and literacy required to review correspondence, initiate reports, conduct training, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to read written forms of communication and monochrome computer screen. Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing. Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Work inside 95%Material/Equipment Used. Prolonged standing at indoor, thermostatically climate-controlled workstation.
    $48k-64k yearly est. Auto-Apply 3d ago
  • Club Lounge Attendant

    Davidson Hospitality Group 4.2company rating

    Philadelphia, PA job

    Property Description Sheraton Philadelphia University City Hotel is a premier hotel located in the vibrant University City neighborhood of Philadelphia, Pennsylvania, offering an exciting and dynamic work environment. As a job applicant, joining the team at Sheraton Philadelphia University City Hotel means being part of a renowned Marriott brand known for its contemporary style, exceptional service, and prime location near prestigious universities and cultural attractions. The hotel offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and enriching career path. Sheraton Philadelphia University City Hotel is committed to creating a guest-centric work culture that values teamwork, innovation, and outstanding guest experiences. Employees can expect to work in a bustling and diverse environment, where they can showcase their skills, grow their career, and be part of a team that delivers exceptional service to guests from all over the world. Joining the team at Sheraton Philadelphia University City Hotel presents a unique opportunity to be part of a dynamic hotel that is at the heart of Philadelphia's vibrant hospitality scene. Overview Are you a hospitality enthusiast who loves providing exceptional service and creating memorable experiences? Look no further! Join our team as a Club Lounge Attendant where you will be the epitome of luxury and hospitality. Bring your high energy, enthusiasm, and passion for customer service to our upscale club lounge, and be part of a team that delivers personalized attention and exclusive amenities to our esteemed guests. Key Responsibilities: Welcome and greet guests in a warm and professional manner Provide personalized service and cater to guests' needs Set up and maintain the club lounge area, ensuring a pristine and inviting atmosphere Prepare and serve complimentary food and beverages Offer recommendations on local attractions, dining options, and entertainment Assist with reservations, check-ins, and check-outs Handle guest inquiries and resolve any issues promptly and efficiently Collaborate with team members to create a seamless and exceptional guest experience If you are dedicated to providing top-notch service and creating unforgettable moments for our valued guests, apply now and embark on a rewarding career as a Club Lounge Attendant in our prestigious hotel/resort. Your passion and enthusiasm will make all the difference! Qualifications High school diploma or equivalent; hospitality certification is a plus Previous experience in a customer service role, preferably in a luxury hotel or resort Excellent communication and interpersonal skills Strong attention to detail and ability to multitask effectively Positive attitude and genuine passion for delivering exceptional service Ability to work well in a team-oriented environment Flexibility to work various shifts, including weekends and holidays Knowledge of local attractions and amenities Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $21k-26k yearly est. Auto-Apply 18d ago
  • Host - Full Time

    Sage Hospitality 3.9company rating

    Philadelphia, PA job

    Why us? Every aspect of Urban Farmer Philadelphia is thoughtfully tailored to the people who live, work and visit this Northeast city -from the look and feel of the restaurant to the locally-sourced offerings served. The specific local personality is the driving force behind all creative and culinary details, giving it a style unique to Philadelphia. Urban Farmer's menu emphasizes sustainable local ingredients, and authentic, straightforward preparations. Our rustic pantry is stocked with house-made, preserved and pickled local produce which offers a homespun counterpoint to the refined ambiance. Our chefs build personal relationships with local farms, ranches and fisheries, bringing a taste of their dedication to the table and reaffirming the direct connection between land and plate. Beverage offerings reflect the variety of Pennsylvania beer selections, cocktails made with local craft spirits and an extensive wine program highlighting regional vineyards. Situated in the heart of Philadelphia, Urban Farmer Philadelphia is the modern farm-to-table concept introduced by Sage Restaurant Concept, Urban Farmer is committed to sustaining the region we live and eat in. Come taste Philadelphia's Modern steakhouse. Atop The Logan and amidst the splendid, the bar that Philadelphians crave. Nine floors above Philadelphia, a city chic lounge beckons with its unhindered panoramic vantage point, city-sophisticated crowd, and urbane attitude. Assembly Rooftop Bar looks down on Logan Square, with vast views of the Benjamin Franklin Parkway all the way to the Philadelphia Museum of Art. Our sexy rooftop setting high above Philadelphia pours a list of bubbly cocktails, plus a wealth of champagnes and sparkling wines by the glass and by the bottle. Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, Urban Farmer Restaurant & Assembly Rooftop Lounge may be for you. Job Overview Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges. Responsibilities Meets arriving customers as they enter restaurant with cordial greeting. Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests. Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention. Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management. Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant. Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment. Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature. Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management. Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift. Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies. Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department. Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties. Checks the proper set-up of tables and seating prior to opening. Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure. Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have general knowledge of basic customer service skills, restaurant operations, and food service principles. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes. Must be able to lift and carry trays and bus tubs weighing up to 10lbs. Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves. Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions
    $20k-28k yearly est. Auto-Apply 12d ago
  • Maintenance Engineer - Part Time 2nd Shift

    Sage Hospitality 3.9company rating

    Philadelphia, PA job

    Why us? American freedom gained its foothold in Philadelphia - a fiercely independent spirit that remained to infuse its commerce, its culture, and its people. At the intersection of it all - the very vibrant Logan Square, now anchored by its namesake hotel, The Logan. The Logan inspires with a lively urbane flair and luxe aesthetic-a modern hotel designed as the beating heart of the city it calls home. The hotel makes a grand first impression-with its own collection of artworks, its subdued brand of stellar service, its unassuming luxury, and its warm and neighborly welcome. Confident and sophisticated, with an artful point of view. Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits The Logan and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, The Logan Hotel may be for you. We are currently seeking a Maintenance Engineering to join our amazing team! Job Overview Carry a portable radio, staying in constant communication with the central base station, respond to all engineering service calls, giving priority to guest requests, and maintain hotel equipment in an efficient, safe, accident-free manner. Responsibilities Respond to and handle guest requests in a courteous, efficient, safe manner. Perform preventive maintenance and necessary repairs and all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms. Monitor and maintain all engineering functions when full engineering staff is not available (i.e. weekends and evenings). Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities. Make rounds of the hotel property to ensure everything is in working order. Clean and maintain all equipment and work areas. Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased. Handle elevator breakdowns. Maintain proper records of the Rooms Preventive Maintenance Program and Request Program. Complete work order request forms on a daily and timely basis. Report any unsafe conditions to leadership. Qualifications Education/Formal Training High school diploma or equivalent trade school, special courses in building maintenance and construction. Experience A minimum of 6 months successful experience in equal or similar position. Knowledge/Skills Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry, repair work, construction and renovation work. May require ability to drive pick-up truck and snow removal equipment. Ability to maintain logs and records. Requires a professional presentation and an ability to work in a team atmosphere and to make independent decisions. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to hear portable radio, fire alarms, machinery, guests. Ability to inspect, maintain equipment. Ability to respond on portable radio to base station, guests. Lifting, pushing, pulling and carrying required frequently to respond to requests for service and repairs anywhere in hotel or in parking lot. Frequent bending and kneeling required to perform inspections and repairs. 100% mobility required -must respond quickly to emergency. Potential continuous standing may be required. Climbing stairs of approximately 90 steps 20% of 8 hours. Climbing ladders of approximately 8 feet 10% of 8 hours. Driving -sometimes necessary to drive company pick-up truck/snow plow approximately 10% of time, unless snow emergency, then 100% of time. Environment Indoor exposure to both stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature. Prolonged standing, walking, bending, reaching, and heavy lifting.
    $32k-40k yearly est. Auto-Apply 3d ago
  • Hotel Director of Finance - Dual Property

    GF Hotels and Resorts 4.2company rating

    King of Prussia, PA job

    GF Hotels & Resorts is growing and searching for a Dual Property Hotel Controller for our Crowne Plaza/Fairfield Inn and Suites Philadelphia/King of Prussia properties. Our ideal candidate should have decentralized experience. The Dual Property Hotel Director of Finance oversees all accounting, budgeting, forecasting, and financial reporting, ensuring compliance, managing cash flow, controlling costs, and providing crucial financial insights to guide strategic decisions and maximize profitability for the hotels. You will manage the accounting department, work with auditors, prepare financial statements, and ensure accurate revenue recording, essentially serving as the financial backbone of the operation. Apply today! Oversee property-level month-end closing processes, including balancing, timely upload of all month-end reports, and reconciliation and accuracy of all ledgers and reports submitted Participate in the monthly review of financial statements and review of all general ledger account classifications with the Corporate Office, General Manager, and other property-level managers Perform monthly journal entries, account reconciliations, and research on financial questions Assist in monthly forecasting and the annual budget process Oversee month-end inventory calculation and ensure accuracy of physical counts, pricing, and related worksheets Oversee all hotel cash handling operations and procedures Ensure cash and credit card deposits are processed and reconciled on a daily basis Provide direction to the night audit team to ensure compliance with the Company and Brand night audit checklist Audit all Rooms, F&B, and ancillary revenue reports to verify the accuracy of revenue reported Oversee daily & monthly reconciliation of sales & occupancy tax Process Accounts Payable invoices, verifying the accuracy of coding Assist the General Manager in controlling expenses and maintaining department checkbooks Perform Accounts Receivable functions, including proper credit approval, accurate and timely billing, weekly review of aging, and collection follow-up Ensure property meets internal and external audit standards as outlined in the Internal Audit guidelines Providing direction and training to the hotel operational team in areas related to financial reports, internal controls, standard operating procedures, expense controls, and payroll Perform other analyses of financial data and trends or projects as required by the General Manager or the Corporate Office Performs other duties as assigned to meet business objectives Hotel/Hospitality accounting experience is required Strong oral and written communication Profit-Sword/M3 experience preferred
    $63k-104k yearly est. 10d ago
  • Housekeeping Supervisor

    Sage Hospitality 3.9company rating

    Philadelphia, PA job

    Why us? American freedom gained its foothold in Philadelphia - a fiercely independent spirit that remained to infuse its commerce, its culture, and its people. At the intersection of it all - the very vibrant Logan Square, now anchored by its namesake hotel, The Logan. The Logan inspires with a lively urbane flair and luxe aesthetic-a modern hotel designed as the beating heart of the city it calls home. The hotel makes a grand first impression-with its own collection of artworks, its subdued brand of stellar service, its unassuming luxury, and its warm and neighborly welcome. Confident and sophisticated, with an artful point of view. Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits The Logan and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, The Logan Hotel may be for you. We are currently seeking a Housekeeping Supervisor to join our amazing team! Job Overview Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses. Responsibilities Supervise the housekeeping staff; providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency. Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation. Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses. Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction. Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets. Qualifications Education/Formal Training High school education or equivalent experience. Experience Experience required by position is from one to two years of employment in a related position with this company or other organization(s). Knowledge/Skills Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job. Requires supervisory skills. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner. Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner. Carrying up to 35 lbs. of supplies. Ability to communicate information and hotel services to management and guests. Ability to inspect guest rooms, public areas, and back of house, and review reports. Ability to communicate with guests, on a telephone, and on a two-way radio with associates. Ability to interpret reports. Bending -picking up supplies, cleaning guests rooms, turndown service, trash removal. Occasional kneeling required. Mobility -continuous movement throughout hotel. Continuous standing -90% of shift. Climbing stairs, approximately 100 steps 3% of 8 hours. Ladders -approximately 3 feet, 2% of 8 hour shift. No driving required. Environment Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.
    $47k-70k yearly est. Auto-Apply 38d ago
  • Sous Chef

    Sage Hospitality 3.9company rating

    Philadelphia, PA job

    Why us? Every aspect of Urban Farmer Philadelphia is thoughtfully tailored to the people who live, work and visit this Northeast city -from the look and feel of the restaurant to the locally-sourced offerings served. The specific local personality is the driving force behind all creative and culinary details, giving it a style unique to Philadelphia. Urban Farmer's menu emphasizes sustainable local ingredients, and authentic, straightforward preparations. Our rustic pantry is stocked with house-made, preserved and pickled local produce which offers a homespun counterpoint to the refined ambiance. Our chefs build personal relationships with local farms, ranches and fisheries, bringing a taste of their dedication to the table and reaffirming the direct connection between land and plate. Beverage offerings reflect the variety of Pennsylvania beer selections, cocktails made with local craft spirits and an extensive wine program highlighting regional vineyards. Situated in the heart of Philadelphia, Urban Farmer Philadelphia is the modern farm-to-table concept introduced by Sage Restaurant Concept, Urban Farmer is committed to sustaining the region we live and eat in. Come taste Philadelphia's Modern steakhouse. Atop The Logan and amidst the splendid, the bar that Philadelphians crave. Nine floors above Philadelphia, a city chic lounge beckons with its unhindered panoramic vantage point, city-sophisticated crowd, and urbane attitude. Assembly Rooftop Bar looks down on Logan Square, with vast views of the Benjamin Franklin Parkway all the way to the Philadelphia Museum of Art. Our sexy rooftop setting high above Philadelphia pours a list of bubbly cocktails, plus a wealth of champagnes and sparkling wines by the glass and by the bottle. Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, Urban Farmer Restaurant & Assembly Rooftop Lounge may be for you. Job Overview Manage the kitchen staff in the daily production, preparation and presentation of all food for the hotel's restaurant(s) and room service in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products. Position is responsible for managing the daily operations of the kitchen. Monitors food and labor costs. Assists Executive Chef in creating and implementing menu and production changes. Responsibilities Manage the daily production, preparation and presentation of all food for the hotel's restaurant(s) and room service to ensure a quality, consistent product is produced which conforms to all franchise standards. Manage human resources in the production and preparation areas of the kitchen in order to attract, retain and motivate the employees while providing a safe work environment; interview, hire, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews, provide open communication, recommend discipline and termination, as appropriate. Schedule and manage the maintenance/sanitation of the kitchen, equipment and related areas to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations. Monitor, analyze and control all labor and food costs; prepare the appropriate reports, charts and schedules to ensure budgets are met/exceeded while quality is maintained/improved. Promote the Accident Prevention Program to minimize liabilities and related expenses. Qualifications Education/Formal Training High school education or equivalent. Experience Experience required by position is from one to two full years of employment in a related position with this company or other organization(s). Knowledge/Skills Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying: All of these functions are essential primarily because of the heavy production associated with Banquets. Items include food, small equipment -75% of the time. Bending of the knees does become necessary when using the lower oven for cooking, 5-10 times a day. Mobility -full range of mobility and the ability to travel 30-50 feet on a regular basis throughout the day. Continuous standing -during preparation, during service hours or during expediting, usually all day. Must be able to hear equipment timers and communicate with other staff. Must be able to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Requires excellent comprehension and literacy to be able to read and write as well as analyze to fulfill budget. Environment Inside 100% of 8-hour shift. Going in the freezer temperatures can be -10 degrees. On the front line, temperatures can be over 100 degrees.
    $45k-64k yearly est. Auto-Apply 31d ago
  • Engineer II - SHERATON PHILADELPHIA AIRPORT

    Remington Hotels 4.3company rating

    Philadelphia, PA job

    What you will be doing Respond to all service calls within half hour from time call is received. Determine defects, trouble-shoot malfunctions, take immediate necessary corrective action if guest related/top priority or scheduled for completion within 2 days and record same on the departmental work order form. Follow specific departmental procedures in efficiently performing repair, maintenance, alteration and installation work. Comply with the latest local, county, state and federal governmental codes, laws and requirements. Coordinate with other department personnel such as electrician, carpenter, painter and night engineer in completing service, replacement, alteration and new installation work. $20 per hour
    $20 hourly 20h ago
  • Group Sales Manager

    Sage Hospitality 3.9company rating

    Philadelphia, PA job

    Why us? American freedom gained its foothold in Philadelphia - a fiercely independent spirit that remained to infuse its commerce, its culture, and its people. At the intersection of it all - the very vibrant Logan Square, now anchored by its namesake hotel, The Logan. The Logan inspires with a lively urbane flair and luxe aesthetic-a modern hotel designed as the beating heart of the city it calls home. The hotel makes a grand first impression-with its own collection of artworks, its subdued brand of stellar service, its unassuming luxury, and its warm and neighborly welcome. Confident and sophisticated, with an artful point of view. Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits The Logan and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, The Logan Hotel may be for you. We are currently seeking a Group Sales Manager to join our amazing team! Job Overview Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach. Responsibilities Direct Sales: Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state driver's license in order to make sales calls. Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth. Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management. New Account Development: Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business. Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Sage hotels. Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts. Continually targets and prospects for new business through telemarketing, individual creativity and innovation. Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance. Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner. Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction. Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues. Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner. Product Knowledge: Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities. Time Management: Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts. Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs. Represents themselves, the hotel and Sage Development Resources, Inc. with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times. Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel. Displays a neat, clean, and business-like appearance at all times. Qualifications Education/Formal Training Minimum of high school diploma or equivalent. Experience Six months minimum in sales, customer service related position or hotel experience preferred. Knowledge/Skills Requires knowledge of general sales techniques. Requires yield management experience. Requires highly developed customer service skills. Requires ability to hear, speak, read and write English fluently. Requires 12th grade level mathematics, spelling and reading skills. Requires effective business writing skills. Must be able to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment. Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions. Understand and follow verbal/written instructions. Work on more than one task at a time. Develop strong internal and customer relationships. Set and manage priorities and plan activities in advance. Solve problems and make sound business decisions. Respond to coaching, feedback and training. Strong and effective sales skills. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bending/kneeling - repeated bending and kneeling required while filing Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment General office and hotel environment
    $53k-73k yearly est. Auto-Apply 60d+ ago
  • Night Auditor

    Davidson Hospitality Group 4.2company rating

    Philadelphia, PA job

    Property Description Canopy by Hilton Philadelphia Center City, located in the heart of downtown Philadelphia, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a vibrant and dynamic property that offers a modern and chic experience for our guests. With positions available in front desk, housekeeping, food and beverage, and more, there are ample opportunities for career growth and development. Our hotel features contemporary design, state-of-the-art amenities, and a bustling urban atmosphere, creating an exciting work environment. As a member of the Canopy by Hilton Philadelphia Center City team, you'll have the chance to provide exceptional service to our guests, work in a team-oriented environment, and be a part of a globally recognized hospitality brand. Join us in creating unforgettable moments and become a valued member of our team at Canopy by Hilton Philadelphia Center City! Overview Are you a detail-oriented individual who thrives in a fast-paced environment? Join our team as a Night Auditor and play a crucial role in ensuring the smooth operation of our hotel during the night hours. We are seeking a dedicated and responsible individual who is passionate about providing exceptional guest experiences and is ready to take on the challenges of overnight shifts. Summary: Perform front desk duties such as guest check-ins and check-outs during the night shift Process guest payments and maintain accurate records Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies Assist guests with inquiries, requests, and any issues that may arise during the night Ensure the safety and security of the hotel premises during overnight hours Provide exceptional customer service and create a welcoming and positive atmosphere for guests Collaborate with other departments to address guest needs and ensure a seamless guest experience Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively Join our team of hospitality professionals and contribute to the success of our hotel during the night hours. Apply now to become a Night Auditor and be part of a dynamic and supportive work environment where your dedication and skills will be valued. Qualifications Prior cash handling experience necessary High school diploma or equivalent required 1-2 years of experience as a Night Auditor or in a similar role preferred Strong attention to detail and ability to multitask Excellent communication and problem-solving skills Read, write and speak English fluently Ability to work independently with minimal supervision Strong computer skills Ability to work flexible hours including overnights, weekends, and holidays Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $24k-28k yearly est. Auto-Apply 3d ago
  • Banquet Line Cook I (Entry-Level)-Banquets & Catering-Sheraton Philadelphia University City Hotel

    Davidson Hospitality Group 4.2company rating

    Philadelphia, PA job

    Property Description Sheraton Philadelphia University City Hotel is a premier hotel located in the vibrant University City neighborhood of Philadelphia, Pennsylvania, offering an exciting and dynamic work environment. As a job applicant, joining the team at Sheraton Philadelphia University City Hotel means being part of a renowned Marriott brand known for its contemporary style, exceptional service, and prime location near prestigious universities and cultural attractions. The hotel offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and enriching career path. Sheraton Philadelphia University City Hotel is committed to creating a guest-centric work culture that values teamwork, innovation, and outstanding guest experiences. Employees can expect to work in a bustling and diverse environment, where they can showcase their skills, grow their career, and be part of a team that delivers exceptional service to guests from all over the world. Joining the team at Sheraton Philadelphia University City Hotel presents a unique opportunity to be part of a dynamic hotel that is at the heart of Philadelphia's vibrant hospitality scene. Overview We are seeking a highly motivated Banquet Line Cook to join our dynamic team. As a Banquet Line Cook, you will have the opportunity to showcase your culinary expertise and create delectable dishes for our guests. You will work in a fast-paced environment, ensuring that all meals are prepared with precision and care. We are looking for someone who is passionate about food and takes pride in their work. If you have experience in banquet or high-volume cooking and are looking to advance your career, we want to hear from you! Qualifications High school diploma or equivalent 2+ years of experience in banquet or high-volume cooking Culinary certificate or degree preferred Ability to work in a fast-paced environment and manage multiple tasks Excellent communication skills and ability to work in a team Attention to detail and commitment to food quality and safety Flexibility to work weekends, evenings, and holidays as needed Ability to stand for extended periods of time and lift up to 50 pounds. Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $25k-30k yearly est. Auto-Apply 5d ago
  • Regional Hotel Controller

    GF Hotels and Resorts 4.2company rating

    Philadelphia, PA job

    Job Description At GF Hotels and Resorts, our culture is the heartbeat of our success. Our strategic compass guides us toward continuous improvement. We analyze market trends, adapt to changing landscapes, and innovate to stay ahead. We invest in our people. Their growth fuels our collective progress. Whether it's leadership training, skill-building workshops, or mentorship programs, we empower our team to thrive. Creativity is our secret ingredient. We encourage fresh ideas and unconventional solutions. We recognize that our strength lies in our unity. Every team member contributes to our success. Together, we achieve more than any individual could. We have an exciting opportunity to join our team as a Regional Hotel Controller. This is a hybrid position that will require someone who can be in our corporate office located in Philadelphia a few times per week. The Regional Controller supports GF Hotels & Resorts' centralized accounting platform by providing financial leadership, oversight, and analysis for a portfolio of managed hotels. This role acts as a strategic partner to both the centralized controllers and regional operations teams, ensuring financial integrity, accuracy, and alignment with company objectives. The Regional Controller plays a key role in driving performance, maintaining compliance, and supporting the company's mission to deliver exceptional results for ownership groups and stakeholders. Responsibilities: Financial Oversight & Reporting Review and analyze monthly financial statements, balance sheets, and P&L reports prepared by the centralized accounting team to ensure accuracy and consistency across assigned hotels. Collaborate with the centralized controller to maintain the weekly cash flow forecast model that projects cash needs for each hotel for the upcoming 90 days by validating weekly data inputs for anticipated cash receipts and disbursements, and analyzing and explaining all weekly variances between the actual cash flow and the prior week's forecast. Partner with centralized controllers to address discrepancies, resolve accounting issues, and implement corrective actions as needed. Provide detailed financial analysis to regional operations leadership, highlighting key performance trends, risks, and opportunities. Ensure all financial reporting adheres to the Uniform System of Accounts for the Lodging Industry and GF Hotels & Resorts' corporate accounting standards. Budgeting & Forecasting Collaborate with hotel general managers, regional operations leaders, and centralized accounting teams in preparing annual budgets and monthly forecasts. Review and challenge assumptions to ensure financial plans are realistic, aligned with operational strategies, and consistent with ownership expectations. Provide financial insights to enhance decision-making and improve profitability across the assigned portfolio. Operational & Business Support Serve as the primary financial liaison between operations and centralized accounting, promoting clear communication and accountability. Support general managers in understanding and interpreting financial results, helping them connect performance metrics to operational outcomes. Participate in hotel and regional performance reviews, providing financial leadership and strategic recommendations. Internal Controls & Compliance Ensure that proper internal controls are in place and function effectively at each property. Review and monitor balance sheet reconciliations, cash handling, and capital expenditure processes. Partner with internal audit and corporate finance to ensure compliance with GF Hotels & Resorts' policies and industry standards. Process Improvement & Systems Support Work closely with centralized accounting leadership to streamline processes and implement best practices across the portfolio. Support system integrations, new property transitions, and other financial process initiatives as assigned. Contribute to continuous improvement efforts within GF's centralized accounting platform to drive efficiency and consistency. Qualifications: Education & Experience Bachelor's degree in Accounting, Finance, or related field required. Minimum of 7-10 years of progressive accounting experience, with at least 3 years in a regional or multi-property hotel finance leadership role. Strong understanding of centralized or shared-service accounting models in hospitality. Experience with M3, Oracle, or other hospitality financial systems preferred. Skills & Competencies Deep knowledge of hotel operations and financial management. Exceptional analytical and problem-solving abilities. Strong communication and interpersonal skills; proven ability to collaborate with both corporate and on-property teams. Proficiency in Microsoft Excel and financial analysis tools. Organized, proactive, and capable of managing multiple priorities in a fast-paced environment. Core Attributes: Commitment to GF Hotels & Resorts' values of integrity, accountability, and excellence. Collaborative leadership style focused on partnership and service. Strategic thinker with operational insight and attention to detail. Dedicated to supporting GF's goal of maximizing value for ownership groups through financial discipline and operational excellence. About Company GF Hotels and Resorts, based in Philadelphia, Pennsylvania, is a full-service hospitality ownership and management company that, through its operating affiliates, works on behalf of a variety of individual owners, real estate funds, and institutional lenders. GF believes in the enterprising spirit with a promise of integrity and an overall passion for hospitality. At GF, we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation, plus a great culture.
    $80k-127k yearly est. 31d ago
  • Guest Experience Manager

    Davidson Hospitality Group 4.2company rating

    Philadelphia, PA job

    Property Description Sheraton Philadelphia University City Hotel is a premier hotel located in the vibrant University City neighborhood of Philadelphia, Pennsylvania, offering an exciting and dynamic work environment. As a job applicant, joining the team at Sheraton Philadelphia University City Hotel means being part of a renowned Marriott brand known for its contemporary style, exceptional service, and prime location near prestigious universities and cultural attractions. The hotel offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and enriching career path. Sheraton Philadelphia University City Hotel is committed to creating a guest-centric work culture that values teamwork, innovation, and outstanding guest experiences. Employees can expect to work in a bustling and diverse environment, where they can showcase their skills, grow their career, and be part of a team that delivers exceptional service to guests from all over the world. Joining the team at Sheraton Philadelphia University City Hotel presents a unique opportunity to be part of a dynamic hotel that is at the heart of Philadelphia's vibrant hospitality scene. Overview Are you passionate about providing exceptional guest experiences? Do you thrive in a fast-paced, dynamic environment? We are seeking a highly motivated and guest-focused individual to join our team as a Guest Experience Manager. As a Guest Experience Manager, you will play a pivotal role in ensuring that our guests have unforgettable stays and create lasting memories. If you have a natural talent for hospitality, excellent communication skills, and a genuine desire to exceed guest expectations, this is an exciting opportunity to make a significant impact and be part of our dedicated team. Key Responsibilities: Oversee and manage all aspects of guest relations and services Ensure the highest level of guest satisfaction throughout their stay Proactively address guest inquiries, concerns, and special requests Train and supervise the front desk and guest services team Implement and maintain guest service standards and procedures Monitor and respond to guest feedback and reviews Collaborate with other departments to enhance the overall guest experience Identify opportunities for improvement and implement strategies to enhance guest satisfaction As a Guest Experience Manager, you will have the opportunity to lead a team dedicated to providing unparalleled guest service, create memorable experiences, and contribute to the success of our hotel. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth. Join our team and be part of a culture that values excellence, teamwork, and exceptional guest service. Apply now to join our dynamic and passionate team as a Guest Experience Manager and help us create unforgettable moments for our guests. Qualifications Bachelor's degree in Hospitality Management or related field preferred Previous experience in guest services or hotel management Excellent communication and interpersonal skills Strong problem-solving and decision-making abilities Proven ability to deliver exceptional guest service Attention to detail and the ability to multitask in a fast-paced environment Proficient in hotel management software and technology Positive attitude and passion for creating memorable guest experiences Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $41k-60k yearly est. Auto-Apply 7d ago
  • Bartender

    Davidson Hospitality Group 4.2company rating

    Philadelphia, PA job

    Property Description Sheraton Philadelphia University City Hotel is a premier hotel located in the vibrant University City neighborhood of Philadelphia, Pennsylvania, offering an exciting and dynamic work environment. As a job applicant, joining the team at Sheraton Philadelphia University City Hotel means being part of a renowned Marriott brand known for its contemporary style, exceptional service, and prime location near prestigious universities and cultural attractions. The hotel offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and enriching career path. Sheraton Philadelphia University City Hotel is committed to creating a guest-centric work culture that values teamwork, innovation, and outstanding guest experiences. Employees can expect to work in a bustling and diverse environment, where they can showcase their skills, grow their career, and be part of a team that delivers exceptional service to guests from all over the world. Joining the team at Sheraton Philadelphia University City Hotel presents a unique opportunity to be part of a dynamic hotel that is at the heart of Philadelphia's vibrant hospitality scene. Overview We are looking for an outgoing and friendly Bartender to join our team! As a Bartender, you will be responsible for crafting and serving a variety of drinks to our guests, providing exceptional customer service, and ensuring a memorable experience for our guests. The ideal candidate should possess a passion for mixology, a strong work ethic, and excellent communication skills. If you are someone who loves interacting with people, is knowledgeable about a wide range of drinks, and is committed to delivering exceptional service, then we want to hear from you! Qualifications Prefer 1 year of bartending experience Food/Beverage Service Worker Permit, where applicable Display knowledge of drink recipes, drink and wine merchandising specials Excellent customer service and communication skills Read, write and speak English fluently Working knowledge of drink service and bar terminology Meet minimum age requirement of jurisdiction Ability to work a flexible schedule including nights, weekends, and holidays Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $17k-26k yearly est. Auto-Apply 6d ago
  • breakfast attendant

    Highgate Hotels 4.5company rating

    Deptford, NJ job

    Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Fairfield Inn Deptford 1160 North Hurffville RoadDeptford, NJ 08096 Overview The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. Responsibilities * Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. * Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working * Greet and seat guests at appropriate tables in a timely manner * Ensure quality control of menus with regard to cleanliness and appearance * Clear clean and reset tables/hotel spaces per client request or management instruction * Ensure all service areas are stocked organized clean and neat and all side work is complete each shift * Accommodate any special requests made by a guest and offer appropriate alternatives when necessary * Communicate with all departments regarding in house VIPs * Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas * Have a complete knowledge of standards of service for receiving a room service order * Have a thorough knowledge of menus and current specials in all applicable departments * Carry out cashiering functions in closing checks and end of shift paperwork * Perform opening and closing procedures and side work duties according to station rotation assignment * Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do * Perform any other duties or attend meetings as requested by management * Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Qualifications * Ability to perform job function with attention to detail speed and accuracy * High School diploma or equivalent and/or experience in a hotel or a related field preferred * Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays * Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property * Must be able to obtain and provide Food Handlers card as required by city/county/state * Must be able to evaluate and select among alternative courses of action quickly and accurately * Ability to handle stressful situations in a calm professional manner * Understanding of hotel products and guest services * Ability to communicate professionally when answering phones and speaking with guests and team members * Demonstrates a positive attitude and a desire to be of service to others * Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette * Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing * Ability to read comprehend and write simple instructions and/or short correspondence and memos * Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy * Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
    $27k-31k yearly est. Auto-Apply 60d+ ago
  • Director Sales & Marketing

    Highgate Hotels 4.5company rating

    Philadelphia, PA job

    Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Overview The Director of Sales & Marketing is primarily responsible for leading & driving top line revenue strategy for traditional sales related segments to include group & volume transient. The individual is additionally responsible for staying ahead of market trends, market share movement and ongoing competitive hotel analysis, while directing the property sales teams (rooms only) to ensure budgeted revenues are met or exceeded. The Director of Sales & Marketing is also responsible for developing and implementing a marketing communications plan designed to achieve the desired positioning for the hotel, as well as managing the sales and marketing budget that supports revenue attainment. This position is a selling leader and covers a portion of the group market. Responsibilities * Responsible for leading & driving top line revenue for traditional sales segments to include group & volume transient. * Assesses & reacts to market trends, market share & the competitive hotel environment. * Develops and implements a marketing communications plan designed to achieve the desired positioning of the hotel, as well as manage the sales & marketing budget that supports all initiatives. * Act as the hotel's voice of the customer and communicate key issues/concerns at all levels of the organization. * Fluent in reading/assimilating/using Smith Travel Research data, financial P&L, mix of sales, forecasting, group pace/position & a wide array of traditional hotel reporting. * Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication. * Prepare correspondence to customers, internal booking reports and file maintenance. * Participate in daily business review meeting, training and other sales related meetings as required. * Ability to work with other departments within the hotel to provide quality service to customers. * Maintain positive guest relations at all times. * Resolve guest complaints, ensuring guest satisfaction * Attend Industry Meetings and Tradeshows as requested in addition to Community Events * Develop and maintain knowledge of Local and Economic Market trends, Competition and Customers. Qualifications * Bachelor's degree preferred in Marketing * At least 3 years' experience as a sales leader, with prior hotel sales experience and progressive luxury hotel sales experience. * Deep understanding of Luxury guest expectations and 5-star service delivery. * Experience dealing with/communicating with ownership groups and asset management, and our Partner vendors. * Proficient in managing/using sales automation (ENVISION) & PMS systems. * Experience working collaboratively with revenue management. * Prior Hotel experience in Hospitality Sales, Conference Planning, and/or Convention skills. * Well-rounded knowledge of all market segments and channel sources, as well as the ability to develop a strategic plan for each. * Excellent communication and presentation skills. * Excellent relationship-building skills and able to effectively network.
    $70k-98k yearly est. Auto-Apply 53d ago
  • Barista

    Davidson Hospitality Group 4.2company rating

    Philadelphia, PA job

    Property Description Sheraton Philadelphia University City Hotel is a premier hotel located in the vibrant University City neighborhood of Philadelphia, Pennsylvania, offering an exciting and dynamic work environment. As a job applicant, joining the team at Sheraton Philadelphia University City Hotel means being part of a renowned Marriott brand known for its contemporary style, exceptional service, and prime location near prestigious universities and cultural attractions. The hotel offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and enriching career path. Sheraton Philadelphia University City Hotel is committed to creating a guest-centric work culture that values teamwork, innovation, and outstanding guest experiences. Employees can expect to work in a bustling and diverse environment, where they can showcase their skills, grow their career, and be part of a team that delivers exceptional service to guests from all over the world. Joining the team at Sheraton Philadelphia University City Hotel presents a unique opportunity to be part of a dynamic hotel that is at the heart of Philadelphia's vibrant hospitality scene. Overview Are you a coffee enthusiast with a passion for crafting the perfect cup of joe? Join our team as a Barista and showcase your skills in our vibrant and fast-paced coffee shop. We are seeking a talented and customer-focused individual who can provide exceptional service and create delicious coffee beverages that will leave our guests craving for more. Summary: Prepare and serve a variety of coffee beverages, including espressos, lattes, cappuccinos, and more Engage with customers, taking their orders, and providing recommendations based on their preferences Create latte art and ensure each drink is beautifully presented Maintain a clean and organized work area, including the coffee machines and equipment Follow health and safety guidelines to ensure the quality and freshness of our coffee products Upsell additional items such as pastries, snacks, or merchandise Handle cash transactions and operate the cash register accurately Provide friendly and efficient customer service, ensuring each guest feels welcomed and valued If you have a passion for coffee and enjoy creating memorable experiences for guests, we invite you to join our team as a Barista! Apply now to be part of our energetic and talented team and showcase your skills in crafting exceptional coffee beverages. Qualifications Previous experience as a Barista or in a similar role is preferred Knowledge of coffee brewing techniques and equipment Familiarity with various coffee beans and blends helpful Excellent customer service skills and ability to work in a fast-paced environment Attention to detail and ability to maintain a clean and organized work area Ability to work a flexible schedule, including weekends and holidays Willingness to learn and adapt to new recipes and techniques Prior cash handling experience Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $25k-29k yearly est. Auto-Apply 5d ago

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