Quality assurance lead jobs in Southaven, MS - 104 jobs
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Quality Assurance Manager Food Science
Vaco By Highspring
Quality assurance lead job in Memphis, TN
Are you passionate about quality assurance and leadership? Join our clients' dynamic team as a Quality Assurance Manager and play a pivotal role in ensuring the excellence of our delicious, plant-powered products. If you thrive in a fast-paced, evolving environment and have a keen eye for detail, this is your opportunity to lead a talented QA team and make a meaningful impact.
Key Responsibilities:
Lead and oversee the quality assurance program across all production stages, from raw materials to finished goods.
Ensure compliance with HACCP, Food Safety standards, and relevant certifications.
Monitor, analyze, and report on KPIs related to product quality and food safety.
Conduct internal audits, inspections, and oversee corrective actions.
Troubleshoot and resolve product quality issues promptly.
Maintain updated documentation, retention samples, and certificates of analysis.
Support continuous improvement initiatives and strategic alignment of QA efforts.
Coach and develop QA Technicians, fostering a culture of excellence.
Collaborate with cross-functional teams and support customer complaint resolution.
Work flexible shifts as needed to ensure quality standards are maintained.
What We're Looking For:
Proven leadership experience in a food production QA environment.
Degree in Food Science, Nutrition, Chemistry, or related field.
Strong knowledge of HACCP, Food Safety, and Quality Assurance principles.
Excellent analytical, data analysis, and problem-solving skills.
Effective communicator with the ability to lead and motivate a team.
Detail-oriented with a strategic mindset.
Professional, trustworthy, and reliable.
Ability to adapt and thrive in a constantly evolving environment.
Must Have:
Food Experience in a manufacturing setting.
Experience solving complex QA/QC technical issues.
Additional Details
100% On?Site Role - be immersed in operations and close to the product.
Some Travel - supporting audits, suppliers, or training as needed.
Relocation Welcome - candidates nationwide encouraged to apply
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
$67k-101k yearly est. 1d ago
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QA Analyst
Hyve Solutions 3.9
Quality assurance lead job in Olive Branch, MS
@HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions.
QA Analyst: Supports the organization with initial compliance and ongoing preparation, testing and monitoring of conformance to established quality assurance processes and standards for manufacturing and production. Performs evaluation of internal controls, communications, risk assessments and maintenance of documentation as related to compliance with internal and external safety, quality, and regulatory standards. Identifies risk and evaluates deficiencies while working with internal departments/business units to appropriately remedy them. Facilitates internal training on quality assurance requirements, processes, and procedures. May perform audits and risk assessments. Survey Tip: If primary responsibility is conducting internal production/process and manufacturing quality control audits and risk assessments, match to QA Auditor (4641-4646).
@ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
$57k-78k yearly est. Auto-Apply 60d+ ago
Manager, Quality Assurance
The J. M. Smucker Company 4.8
Quality assurance lead job in Memphis, TN
Your Opportunity as the Manager, Quality Assurance
As a leader in the organization, actively champion and role model site vision with focus on the safety and well-being of employees, products, and equipment. Develop and lead programs that ensure compliance to all company quality and food safety policies, and all Federal, State, and local regulatory requirements. Teach and translate these requirements into daily operations.
+
Location: Memphis, TN
Work Arrangements: 100% on-site
Willingness to work off shift (including days, weekends, and/or holidays) and flow to the work as needed
Travel - anticipate less than 10%
In this role you will:
Ensure compliance of company quality procedures, ingredient specifications, process control specifications and finished product specifications
Responsible for people management and leadership development to include coaching, developing and empowering leadership team members and technicians to enhance peak performance through High Performance Organizational principles
Lead the Quality Pillar for the plant through data driven direction setting, prioritization, building capability, maintaining pillar master plan and 90-day plans
Build skills and capabilities in Quality Key Element Owners and Functional Leaders
Ensure effectiveness of site QA training program (new hire and ongoing QA training)
Drive continual quality improvement as measured by Quality key performance indicators including internal and external audits, and company quality metrics, and site lead and lag measures
Provide consistent and standardized technical support to the manufacturing facility in relation to quality and food safety requirements
Perform quality audits at supplier facilities in the U.S., Canada and internationally, including working with each facility to implement corrective actions
Participate in JMS initiatives and projects for supply chain changes and new product introductions
Coach Quality Assurance Specialists and oversee the Food Safety and Food Defense programs for the plant; responsible for the site Food Safety Plan; lead the GFSI Audit program
Communicate JMS quality, food safety and food defense guidelines and present training as applicable to all employees
Coach Sanitation Leads and oversee sanitation program, environmental monitoring, and micro results analysis
Manage Quality Incidents with the goal of investigating root cause and implementing corrective actions to prevent incident recurrence
Coordinate holds, product disposition, product withdrawals and recalls
Monitor quality of manufactured products using computer complaint data, including complaint investigation, root cause analysis, complaint response and corrective action
Perform annual performance appraisals for all direct reports and develop key personnel through coaching, training, and organizational development
Manage Quality Assurance Budget
Oversee documentation management and change management for all Quality and Environmental programs
Manage the department using principle-based decision making and the Basic Beliefs as a foundation to preserve the Smucker culture
Right Place for You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
What we are looking for:
Minimum Requirements:
Bachelor's degree
5+ years' experience in food manufacturing operations
Quality Control/Assuranceleadership experience
Proactive issue resolution, loss analysis and problem solving
Ability to understand complex process operations as it relates to quality, food safety environmental and troubleshooting
Excellent organizational skills, attention to detail, and capacity to multitask efficiently
Excellent communication skills (both oral and written) and effective listening skills
Willing to travel, as needed
Additional skills and experience that we think would make someone successful in this role:
Working knowledge of FDA regulations, including GMPs and FSMA
Experience with GFSI, USDA and BRC audits
Risk based decision making and data driven priority setting
Learn more about working at Smucker:
Helping our Employees Thrive
Delivering on Our Purpose
Our Continued Commitment to Ensuring a Workplace for All
Follow us on LinkedIn
#INDSA
#LI-TJ1
$92k-113k yearly est. Auto-Apply 60d+ ago
Quality Assurance Manager
Rich Products Corporation 4.7
Quality assurance lead job in Arlington, TN
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's -Infinite Possibilities. One Family.
Purpose Statement
The Quality Assurance Manager will manage all plant units and is responsible for monitoring and ensuring plant products are safe and meet customer specifications and company quality and reliability standards. In addition to developing and implementing short-term and mid-term business plans for department, and assists in the development of the strategic plan for the plant.
Key Accountabilities and Outcomes
Manages and directs staff responsible for microbiological testing and other quality control testing of plant products.
Oversees maintenance of the weight and defect control programs in accordance with plant and company standards.
Develops, implements and communicates short-term and mid-term (1 - 2 years) business plans for the operations, ensuring associates understand the link to the plant's, division's and the corporation's business plans and understand their role in accomplishing these plans.
Assists in establishing the longer-term strategic plans for the plant.
Develops operating policies and procedures as necessary.
Mentors and motivates associates, providing training and development to optimize their performance and personal growth.
Communicates performance standards to associates, recognizing and rewarding individual and team accomplishments and counseling performance problems. Ensures all associates have the resources and capabilities to effectively accomplish their responsibilities.
May serve as a member of the plant's Steering Team.
Resolves hotline complaints about plant products, maintaining necessary records regarding the problem's resolution.
Meets with vendors, customers and quality representatives and other company staff to discuss and resolve quality issues.
Ensures that the company's product "hold" policies and procedures are communicated to plant staff and that the plant adheres to the procedures.
Recommends, as appropriate, the suspension of production or the release of product when quality standards are not achieved.
Leads and/or participates in quality audits of the plant.
Participates in regular meetings with plant management to discuss quality improvements.
Develops, maintains and reports required operational information to management. Ensures all quality-related information required for regulatory reviews and reporting is maintained by the plant.
Ensures that all GMP and Safety standards are in compliance.
Participates in weekly GMP, sanitation and safety inspections throughout the production departments and corrects, or issues work orders to correct, any identified deficiencies.
Follows up on work orders, with the appropriate Associates to ensure expeditious performance of the requested work.
Keeps abreast of latest manufacturing technologies, systems, and quality control practices.
Maintains a comprehensive understanding of all products manufactured by the plant as well as the raw materials, packaging materials, and operations required in the manufacturing process including quality specifications and standards.
Performs other related responsibilities, as needed, to support Rich Products Corporation's business objectives.
Knowledge, Skills, and Experience
BA/BS degree in Business, Supply Chain Operations, Food Science, Engineering or related field
5 years supervisory experience in a food-processing, pharmaceutical or chemical manufacturing organization, preferably using computerized manufacturing equipment
Demonstrated knowledge and application of statistical process control, quality assurance techniques and tools and quality management principles in a food, chemical or pharmaceutical manufacturing environment
Working knowledge of FDA regulations, Good Manufacturing Practices (GMPs), HACCP, food allergens and pest control
Ultra High Temperature (UHT) experience preferred
Demonstrated knowledge of refrigeration
Demonstrated knowledge of efficient and safe manufacturing operations to include product and associate safety, OSHA standards, product quality (success rates), and cost control (minimizing downtime and waste, optimizing yield)
Demonstrated ability to direct, coach, and train associates as well as plan, monitor and schedule work
Demonstrated ability to analyze and resolve problems
Demonstrated mechanical and spatial aptitude, including the ability to disassemble and reassemble equipment
Demonstrated ability to formulate and understand complex mathematical equations including basic statistical analysis
Proficient using Excel or other spreadsheet software
#OPS123
#Womenmfg
COMPENSATION
In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.
Annual Range/Hourly Rate
$91,360.00 - $137,040.00
Rich Products Corporation, its subsidiaries and affiliates (“Rich's”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at *************** if you need assistance completing this application or to otherwise participate in the application process.
$91.4k-137k yearly 49d ago
TEST MS001 - Southaven General Application
Christian Brothers Automotive 3.4
Quality assurance lead job in Southaven, MS
Christian Brothers Automotive Our mission is simple: To create an uncommonly great experience for customers in need of auto service and repair. Christian Brothers Automotive was founded in 1982 on the principles of honesty and integrity. These principles have taken our organization to over 300+ locations all across the country. We strive for excellence in service as the #1 Automotive Repair Franchise in the country. We have a great culture, a great mission, and a great time. We hope you'll consider joining us!
The job description will be dependent upon the position that you are interested in. This is an opportunity to apply for general consideration.
Qualifications
The qualifications will be dependent upon the position that you are interested in. This is an opportunity to apply for general consideration.
Additional Information
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer.
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Title: Cybersecurity - Attack and Penetration Tester**
**Practice Description**
Cyber threats, social media, massive data storage, privacy requirements and continuity of the business as usual require heavy information security measures. As an information security specialist, you will lead the implementation of security solutions for our clients and support the clients in their desire to protect the business. You will belong to an international team of cybersecurity specialists helping our clients with their most complex information security needs and contributing toward their business resilience. You will be working with our Advanced Security Centers to access the most sophisticated tools available to fight against cybercrime.
**The Opportunity**
Our security professionals possess diverse industry knowledge, along with unique technical expertise and specialized skills. The team works together in planning, pursuing, delivering and managing engagements to assess, improve, build, and in some cases operate integrated security operations for our clients.
We will support you with career-long training and coaching to develop your skills. As EY is a global leading service provider in this space, you will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
**Your Key Responsibilities**
Our security professionals possess diverse industry knowledge, along with unique technical expertise and specialized skills. The team stays highly relevant by researching and discovering the newest security vulnerabilities, attending and speaking at top security conferences around the world, and sharing knowledge on a variety of cybersecurity topics with key industry groups. The team frequently provides thought leadership and information exchanges through traditional and less conventional communications channels such as speaking at conferences and publishing white papers.
As part of our Penetration Testing team, you'll identify potential threats and vulnerabilities to operational environments. Projects here could include penetration testing and simulating physical breaches to identify vulnerabilities.
Our professionals work together in planning, pursuing, delivering and managing engagements to assess, improve, build, and in some cases operate integrated security operations for our clients.
**Skills and Attributes to success:**
+ Perform penetration testing which includes, web application, API, and Thick client penetration testing
+ Ability to work both independently as well as lead a team of technical testers on penetration testing and red team engagements
+ Provide technical leadership and advise junior team members on attack and penetration test engagements
+ Identify and exploit security vulnerabilities in a wide array of systems in a variety of situations
+ Perform in-depth analysis of penetration testing results and create report that describes findings, exploitation procedures, risks and recommendations
+ Execute penetration testing projects using the established methodology, tools and rules of engagements
+ Convey complex technical security concepts to technical and non-technical audiences including executives
**To Qualify for the Role, You Must Have**
+ A bachelor's degree and at least 5+ years of related work experience
+ Experience with manual attack and penetration testing
+ Experience with scripting / programming skills (eg, Bash, Python, PowerShell, Java, Perl, Rust, Golang, J2EE, .NET, JavaScript, etc)
+ Updated and familiarized with the latest exploits and security trends
+ Any two of the following certifications: OSCP, OSWP, OSEP, OSCE, OSEE, GPEN, GWAPT, GMOB, GCPN, GXPN, GRTP, GDAT, CRTO, CRTP, CRTE, CREST CRT, CCSAS, CWEE, Burp Suite Certified Practitioner, CBBH, eWPTX, OSWA, eWPT, eMAPT
**Ideally, you'll also have**
+ A bachelor's degree in Computer Science, Cybersecurity, Information Systems, Information Technology, Engineering, or a related field with at least 3+ years of related work experience or a master's degree and at least 2+ years of related work experience in penetration testing which includes internet, intranet, web application penetration tests, wireless, social engineering, and red team assessments
+ Contributions to the security community, including research, public CVE disclosures, bug bounty acknowledgments, open-source project involvement, blog posts, publications, and similar activities
+ An understanding of web-based application vulnerabilities (OWASP Top 10)
+ Strong analytical and problem-solving abilities
+ Excellent communication skills, both written and verbal
+ Ability to work collaboratively in a team environment
**What We Look For**
We're interested in intellectually curious people with a genuine passion for cyber security. With your specialization in attack and penetration testing, we'll turn to you to speak up with innovative new ideas that could make a lasting difference not only to us - but also to the industry as a whole. If you have the confidence in both your presentation and technical abilities to grow into a leading expert here, this is the role for you.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $72,500 to $140,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $92,900 to $160,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
$92.9k-160.5k yearly 60d+ ago
Manager Quality Assurance
Hilton 4.5
Quality assurance lead job in Memphis, TN
_\*\*\*This position will be Remote, but with a preference for candidates in Ohio, Missouri, Texas or Louisiana\*\*\*_ This is your chance to be part of an in\-house Brands team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, for all of Hilton's unique brands\! As Manager, QA Auditor, you will support the team that leads our brands with the steadfast goal of strengthening and growing the Hilton portfolio\. On the Brands team reporting to Area Manager Quality Assurance, you will perform numerous QA audits and have responsibility for 100 hotels in your territory\. Your main duty is to protect the integrity of the brands inspected in terms of cleanliness, condition, guest safety, and brand standards\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ Perform routine Quality Assurance evaluations\.
+ Address inquiries and communications made internally, both verbally and in written communications\.
+ Monitor expenses incurred from travel completed/scheduled, both based upon monthly and yearly goals\.
+ Participate in Consistency exercises\.
+ Participate in activities outside of QA to gain a better knowledge of other departments\.
**How you will collaborate with others:**
+ Communicate with Quality Auditors, Area Managers in QA, Directors, Vice President of QA, Brand teams, Design and Construction, and Human Resources to answer inquiries about brand standard compliance, QA, brand protocol, procedures, and Improvement Plans\.
**What projects you will take ownership of:**
+ Coordinate upcoming activities such as travel plans and hotel scheduling, ensuring downtime work is completed and submitted by established deadlines\.
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Five \(5\) years of management experience \- Hotel Operations
+ Three \(3\) years of experience as a General Manager, Executive Committee Member, or Director
+ Valid Driver's license
+ Travel 90% of the time
**It would be useful if you have:**
+ BA/BS Bachelor's Degree
+ Fluency in a foreign language
+ Food Safety certification
+ Project management skills
+ Working knowledge of product replacement cycles, renovations and physical upgrades
+ Problem resolution and consulting skills to mitigate potential conflicts/issues with general managers, owners, and/or internal customers while upholding the integrity of the brand
+ Current resident in the states of Ohio, Missouri, Texas, or Louisiana
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $75,000 \- $100,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Brands_
**Title:** _Manager Quality Assurance_
**Location:** _null_
**Requisition ID:** _COR015IF_
**EOE/AA/Disabled/Veterans**
$75k-100k yearly 33d ago
Qa/qc Manager
Actalent
Quality assurance lead job in Memphis, TN
Job Title: QA/QC Manager The QA/QC Manager is responsible for developing, implementing, and maintaining quality assurance and quality control programs to ensure compliance with regulatory standards and customer requirements. This role oversees all aspects of product quality, safety, and continuous improvement within a manufacturing environment, serving as the primary point of contact for audits, certifications, and quality system management.
Key Responsibilities
* Manage and maintain the facility's Quality Management System (QMS) and Food Safety/Regulatory programs.
* Ensure compliance with applicable standards (FDA, ISO, GMP, GFSI, SQF, or other relevant certifications).
* Oversee documentation control, non-conformance management, and corrective/preventive actions (CAPA).
* Lead internal and external audits, including customer and regulatory inspections.
* Develop and maintain HACCP plans, risk assessments, and preventive control programs.
* Monitor and enforce Good Manufacturing Practices (GMP) and hygiene standards.
* Collaborate with R&D and Production teams on new product launches and process validations.
* Manage vendor qualification and raw material approval processes.
* Oversee laboratory testing programs for raw materials, in-process, and finished goods.
* Analyze quality data to identify trends and implement continuous improvement initiatives.
* Investigate customer complaints and provide timely resolutions with preventive measures.
* Train and coach plant personnel on quality and regulatory requirements.
* Prepare and manage departmental budgets and cost forecasts.
* Serve as the site representative for certifications and regulatory programs (ISO, SQF, GFSI, etc.).
* Ensure proper execution of sanitation, pest control, and environmental monitoring programs.
* Support recall/withdrawal protocols and crisis management when necessary.
Qualifications
* Bachelor's degree in Food Science, Chemistry, Biology, Engineering, or related field.
* 5+ years of experience in QA/QC management within manufacturing (cosmetic, medical device, or food & beverage preferred).
* Strong knowledge of regulatory requirements (FDA, ISO 9001, GMP, HACCP, FSMA, etc.).
* Experience with audits, certifications, and quality system implementation.
* Proficiency in Microsoft Office and electronic quality systems.
* Excellent leadership, communication, and problem-solving skills.
* Ability to manage budgets and drive cost-effective quality improvements.
Preferred Certifications
* HACCP Certification
* SQF Practitioner or PCQI Certification
* ISO Lead Auditor Certification
* GFSI or similar quality program experience
Work Environment
* Manufacturing setting with exposure to chemicals, machinery, and varying temperatures.
* Ability to lift up to 50 lbs occasionally.
* Requires standing, walking, and manual handling.
* Occasional travel for audits or vendor visits.
Job Type & Location
This is a Permanent position based out of Memphis, TN.
Pay and Benefits
The pay range for this position is $80000.00 - $132000.00/yr.
Vacation and Health Benefits
Workplace Type
This is a fully onsite position in Memphis,TN.
Application Deadline
This position is anticipated to close on Jan 27, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Drive and implement the business plan for area of responsibility to achieve facility goals eg production quality safety and implement operational improvements Forecast staffing workload and performance results to meet business demands for workload and performance results for area of responsibility Prepare review andor analyze business reports and use information to identify operational improvements eg production quality safety Monitor and ensure area of responsibilitys compliance with Logistics and company quality and safety standards policies procedures and directives by developing distributing andor maintaining procedures and supporting documentation Identify and ensure associate customer and supplier concerns are resolved using own judgment or consulting others when needed Supervise and manage associates and leaders in area of responsibility by giving direction monitoring performance and providing feedback identifying training and development needs and providing opportunities for learning and growth teaching supporting and modeling Logistics and company policies and procedures and participating in the hiring promotion coaching teaching and evaluation of associates leaders and managers Oversee the execution of QA guidelines procedures and programs by identifying ways to increase building efficiencies and maintain inventory integrity and ensuring systemsprocesses are implemented for the corrective actions slot profiling inventory adjustments cycle inventory tests managing outside storage damages and strays tracking and reporting close date product hazardous material processing Oversee the execution of systems operations by ensuring appropriate hardware and software maintenance installation of new replacement or additional systems necessary repairs are completed on existing systems and development and troubleshooting involving the appropriate corporate partner Information Systems Division vendor Logistics Regional and Divisional Systems Manager Respect the individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
* Health benefits include medical, vision and dental coverage
* Financial benefits include 401(k), stock purchase and company-paid life insurance
* Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see ********************************
* Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $84,000.00 - $126,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).
$84k-126k yearly 20d ago
Do Not Apply - Test
Maximus 4.3
Quality assurance lead job in Memphis, TN
Description & Requirements Test Essential Duties and Responsibilities: - Responsible for performing analyses of numerous Human Resources programs and initiatives. - Responsible for analyzing and reporting Human Resources staffing initiatives on weekly, monthly, quarterly and annual basis such as: Turnover/Attrition, Headcount and Forecasting and make recommendations for action or improvement based upon results.
- Create, maintain, and analyze timely analytics/metrics on Human Resources initiatives.
- Create and maintain any additional ad hoc analytics requests.
- Responsible for creating and maintaining new/innovative reporting platforms to convey results using the allocated tools.
- Responsible for converting complex data into visually appealing presentation formats to be delivered to audiences at all levels.
- Assist Human Resources in carrying out various human resources programs and procedures.
Minimum Requirements
- Bachelor's degree with 3+ years of experience.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
50,000.00
Maximum Salary
$
50,000.00
$41k-78k yearly est. Easy Apply 4d ago
Customer Quality Analyst
Usabb ABB
Quality assurance lead job in Senatobia, MS
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to:
Customer Quality Manager
In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact.
The work model for the role is Onsite in Senatobia, MS.
Key Responsibilities
Represent the Voice of the Customer within the organization.
Facilitating resolution of customer cases by following a robust root cause analysis and implementing preventive and corrective actions.
Using quality data analytics from the organization to identify risks, failures, and non-conformances.
Enable and coach employees to evaluate risks, problems, and solutions from a customer/ stakeholder point of view.
Qualifications
Bachelor's or Master's degree in Engineering (Mechanical preferred) with 3+ years of experience in quality.
The ideal candidate should have at least a basic knowledge of of the following principles and should be able to elaborate on the concepts: 5S, 8D Reports, RCA (Root Cause Analysis), PPAP (Production Part Approval Process).
Ability to lead a team and work with cross-functional teams.
Great communication skills and diplomacy to deal with our customers.
Good knowledge of MS Office.
Candidates must already have a work authorization that allows them to work for ABB in the United States.
What's in it for you
We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: ********************************************************************************************
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner. #LI-Onsite
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more
Health, Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D - 100% employee paid up to maximums
Short Term Disability - up to 26 weeks - Company paid
Long Term Disability - 60% of pay - Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave - up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
Retirement
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.
More about us
ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division's technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives.
The Division's portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world's largest data center companies with advanced energy-efficient UPS solutions. The Division's ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.
We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.
$51k-67k yearly est. Auto-Apply 15d ago
Senior Automation Engineer
Amazon 4.7
Quality assurance lead job in Memphis, TN
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement, and maintain all the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!
About the Role:
As a Senior Automation Engineer, you will play a crucial role in maximizing equipment reliability and operational performance in our fulfillment centers by providing proactive controls automation and technical support. Your expertise will be essential in troubleshooting complex control systems, analyzing performance metrics, and driving continuous improvement initiatives. You'll mentor junior engineers and lead cross-functional teams to optimize material handling equipment (MHE) systems, implement innovative projects, and develop system design improvements to enhance site throughput. You'll work with state-of-the-art technology, including conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs. Through your technical leadership and design optimization efforts, you'll directly contribute to ensuring our customers receive their orders with Amazon's signature speed and accuracy while building team capabilities and driving operational excellence.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there's more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!
Key job responsibilities
Key job responsibilities include, but are not limited to:
- You will apply Subject Matter Expertise (SME) on troubleshooting and dive deeps for engineering issues, supporting automation engineers to investigate the root cause and planning actions to eliminate/mitigate the downtime of critical assets
- You will collaborate with building Operations, Operations Engineering teams, FC Start-up Team, AFT Software teams, ACES team, and Safety to support MHE systems optimization and project implementation
- You will understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems
- You will monitor MHE metrics and partner with maintenance/operations to address system performance issues and provide analysis across all operations
- You will provide escalation support to automation engineers, during and after business hours, troubleshooting locally and remotely, to ensure that all hardware or controls software within the building is repaired on time
- You must be able to move up to 49lbs, stand and walk during shifts lasting up to 12 hours, climb ladders and gangways safely and without limitation, as well as perform regular bending, lifting, stretching, and reaching both below the waist and above the head
- Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 4+ years of PLC programming or automation engineering experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 4+ years of process or production environment related PLC-controlled automation and issue diagnosis experience
- 4+ years of robotics work cells and control systems experience
- 4+ years of Siemens, Allen-Bradley or Codesys Ladder Logic and structure programming experience
- 4+ years of electrical theory, robotics, controls components, and automated equipment experience
- Master's degree in computer science, electrical engineering, automation engineering, or equivalent
- Master's degree, or Six Sigma Black Belt certification
- Experience leading controls in manufacturing or complex industrial environments
- Experience identifying, maintaining, troubleshooting, and modifying Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components
- Experience interpreting and modifying mechanical and electrical drawings
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $102,600/year in our lowest geographic market up to $163,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
$102.6k-163k yearly 32d ago
Analyst-NSA Quality Assurance
Baptist Anderson and Meridian
Quality assurance lead job in Memphis, TN
The Quality Assurance Analyst is responsible for reviewing and researching accounts to ensure all No Surprises Act (NSA) processes are accurately reflected in Epic, including payment determinations, account balances, and related documentation. This role will manage the NSA email inbox, monitor key reports, and audit data to evaluate processing timelines and assess Open Negotiation, IDR, and Offer workflows. The analyst will help identify discrepancies, trends, and root cause issues to support compliance and process improvement.
Job Responsibilities/Essential Functions
Review and validate NSA-related account activity in Epic to ensure accuracy in payment determinations, balances, and documentation.
•
Monitor the NSA email inbox and provide timely, professional communication.
•
Audit reports and analyze data to evaluate workflow timeliness and identify process gaps or inconsistencies.
•
Perform detailed investigations to identify root causes behind errors, delays, or discrepancies.
•
Utilize Microsoft Outlook and Excel for reporting, data analysis, communication, and tracking deadlines.
•
Apply strong critical‑thinking skills to interpret data and resolve issues efficiently.
•
Maintain a high level of accuracy and attention to detail when reviewing data, documents, and reports.
•
Organize and prioritize workload to meet deadlines and manage multiple tasks effectively.
•
Adhere to all NSA Business Office processes, standards, and compliance requirements.
•
Perform other related duties as assigned.
Education
Minimum Required
Associates degree or an equivalent combination of previous related payment reimbursement experience and education.
Preferred/Desired
Experience working in Epic and be familiar with the No Surprises Act preferred.
Experience
One (1) year of previous revenue cycle experience in a healthcare or insurance setting.
Preferred/Desired
Experience working in Epic and be familiar with the No Surprises Act preferred.
Special Skills
Strong analytical skills. Good verbal and written communication skills in the English language. Excellent computer skills and knowledge of Microsoft Office software. Knowledge of healthcare receivables
$60k-77k yearly est. Auto-Apply 3d ago
Manager, Quality Assurance
Smuckers
Quality assurance lead job in Memphis, TN
Your Opportunity as the Manager, Quality Assurance As a leader in the organization, actively champion and role model site vision with focus on the safety and well-being of employees, products, and equipment. Develop and lead programs that ensure compliance to all company quality and food safety policies, and all Federal, State, and local regulatory requirements. Teach and translate these requirements into daily operations.
+
Location: Memphis, TN
Work Arrangements: 100% on-site
* Willingness to work off shift (including days, weekends, and/or holidays) and flow to the work as needed
* Travel - anticipate less than 10%
In this role you will:
* Ensure compliance of company quality procedures, ingredient specifications, process control specifications and finished product specifications
* Responsible for people management and leadership development to include coaching, developing and empowering leadership team members and technicians to enhance peak performance through High Performance Organizational principles
* Lead the Quality Pillar for the plant through data driven direction setting, prioritization, building capability, maintaining pillar master plan and 90-day plans
* Build skills and capabilities in Quality Key Element Owners and Functional Leaders
* Ensure effectiveness of site QA training program (new hire and ongoing QA training)
* Drive continual quality improvement as measured by Quality key performance indicators including internal and external audits, and company quality metrics, and site lead and lag measures
* Provide consistent and standardized technical support to the manufacturing facility in relation to quality and food safety requirements
* Perform quality audits at supplier facilities in the U.S., Canada and internationally, including working with each facility to implement corrective actions
* Participate in JMS initiatives and projects for supply chain changes and new product introductions
* Coach Quality Assurance Specialists and oversee the Food Safety and Food Defense programs for the plant; responsible for the site Food Safety Plan; lead the GFSI Audit program
* Communicate JMS quality, food safety and food defense guidelines and present training as applicable to all employees
* Coach Sanitation Leads and oversee sanitation program, environmental monitoring, and micro results analysis
* Manage Quality Incidents with the goal of investigating root cause and implementing corrective actions to prevent incident recurrence
* Coordinate holds, product disposition, product withdrawals and recalls
* Monitor quality of manufactured products using computer complaint data, including complaint investigation, root cause analysis, complaint response and corrective action
* Perform annual performance appraisals for all direct reports and develop key personnel through coaching, training, and organizational development
* Manage Quality Assurance Budget
* Oversee documentation management and change management for all Quality and Environmental programs
* Manage the department using principle-based decision making and the Basic Beliefs as a foundation to preserve the Smucker culture
Right Place for You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
What we are looking for:
Minimum Requirements:
* Bachelor's degree
* 5+ years' experience in food manufacturing operations
* Quality Control/Assuranceleadership experience
* Proactive issue resolution, loss analysis and problem solving
* Ability to understand complex process operations as it relates to quality, food safety environmental and troubleshooting
* Excellent organizational skills, attention to detail, and capacity to multitask efficiently
* Excellent communication skills (both oral and written) and effective listening skills
* Willing to travel, as needed
Additional skills and experience that we think would make someone successful in this role:
* Working knowledge of FDA regulations, including GMPs and FSMA
* Experience with GFSI, USDA and BRC audits
* Risk based decision making and data driven priority setting
Learn more about working at Smucker:
* Helping our Employees Thrive
* Delivering on Our Purpose
* Our Continued Commitment to Ensuring a Workplace for All
Follow us on LinkedIn
#INDSA
#LI-TJ1
$67k-101k yearly est. Auto-Apply 60d+ ago
Analyst-NSA Quality Assurance
Baptist Memorial Health Care 4.7
Quality assurance lead job in Memphis, TN
The Quality Assurance Analyst is responsible for reviewing and researching accounts to ensure all No Surprises Act (NSA) processes are accurately reflected in Epic, including payment determinations, account balances, and related documentation. This role will manage the NSA email inbox, monitor key reports, and audit data to evaluate processing timelines and assess Open Negotiation, IDR, and Offer workflows. The analyst will help identify discrepancies, trends, and root cause issues to support compliance and process improvement.
Job Responsibilities/Essential Functions
Review and validate NSA-related account activity in Epic to ensure accuracy in payment determinations, balances, and documentation.
* Monitor the NSA email inbox and provide timely, professional communication.
* Audit reports and analyze data to evaluate workflow timeliness and identify process gaps or inconsistencies.
* Perform detailed investigations to identify root causes behind errors, delays, or discrepancies.
* Utilize Microsoft Outlook and Excel for reporting, data analysis, communication, and tracking deadlines.
* Apply strong critical‑thinking skills to interpret data and resolve issues efficiently.
* Maintain a high level of accuracy and attention to detail when reviewing data, documents, and reports.
* Organize and prioritize workload to meet deadlines and manage multiple tasks effectively.
* Adhere to all NSA Business Office processes, standards, and compliance requirements.
* Perform other related duties as assigned.
Education
Minimum Required
Associates degree or an equivalent combination of previous related payment reimbursement experience and education.
Preferred/Desired
Experience working in Epic and be familiar with the No Surprises Act preferred.
Experience
One (1) year of previous revenue cycle experience in a healthcare or insurance setting.
Preferred/Desired
Experience working in Epic and be familiar with the No Surprises Act preferred.
Special Skills
Strong analytical skills. Good verbal and written communication skills in the English language. Excellent computer skills and knowledge of Microsoft Office software. Knowledge of healthcare receivables
$60k-78k yearly est. 4d ago
QA
Supreme Staffing
Quality assurance lead job in Olive Branch, MS
Temp
Job Details/Description:
- Attention to detail.
- Will be verifying product on Conveyor line. As boxes come down, they need to be audited and signed off on.
- No appointments the first 30 days
- Able to work in different areas if needed
- Some RF Scanner experience
- Must possess good attendance habits
- #GL123
**Key Responsibilities:** + Conduct call evaluations to ensure compliance and service excellence. + Provide coaching and development to team members, fostering continuous improvement and skill growth. + Serve as a liaison for branch communications, ensuring clarity and alignment on quality standards.
+ Review and validate evaluations completed by other evaluators (SMEs and Supervisors) to maintain consistency and accuracy.
+ Act as the final decision-maker in dispute resolution related to call evaluations.
+ Monitor departmental inquiries and assess alignment with AI-generated responses, recommending updates as needed.
+ Serve as technical subject matter expert and liaison between internal teams, Legal, AML, and Compliance.
+ Analyze complex issues, interpret data trends, and implement effective solutions.
+ Act as primary contact for escalated inquiries from associates, clients, and branch personnel.
+ Develop and maintain departmental documentation, training materials, and job aids; facilitate training and mentor team members.
+ Direct workflows and support process improvements, including requirements gathering and testing.
+ Represent department on projects and lead cross-functional initiatives.
+ Ensure compliance with organizational policies and regulatory standards while delivering exceptional customer service.
+ Drive professional development through ongoing education and knowledge of industry best practices.
**Knowledge of:**
+ Operations and New Accounts systems.
+ Advanced customer operations and the financial industry.
+ Accounting concepts and principles.
+ Investment concepts, practices and procedures used in the securities industry and as required by New Accounts.
**Preferred Skills & Qualifications**
+ Familiarity with AI tools, quality monitoring systems, and customer management platforms to support business processes.
+ Demonstrated experience in quality assurance, call monitoring, coaching, or dispute resolution within customer service or financial services environments.
+ Strong analytical and critical thinking abilities to identify trends, interpret data, and recommend process improvements.
+ Proven ability to manage high-volume inquiries with accuracy, flexibility, and timely analytical responses.
+ Exceptional written and verbal communication skills for coaching, cross-functional collaboration, and engaging with associates, financial advisors, and branch personnel.
+ Leadership experience with the ability to guide teams and apply structured approaches to customer interactions that deliver positive experiences and identify sales opportunities.
+ Skilled in resolving operational issues, analyzing processes, and driving continuous improvement initiatives.
+ Strong organizational skills with the ability to plan, prioritize, and execute work in a fast-paced environment while ensuring compliance with policies and procedures.
+ Numerical aptitude and problem-solving skills to address complex issues and interpret data trends effectively.
$59k-77k yearly est. 7d ago
Quality Assurance Specialist - Olive Branch
McKesson 4.6
Quality assurance lead job in Olive Branch, MS
McKesson policy now requires all contractors and direct employees to be fully vaccinated prior to beginning employment.
McKesson is seeking a dynamic & engaging individual to fill a Quality Assurance Specialist role in our distribution center located in Olive Branch, MS . This will be a contract role with a potential opportunity to expand into a permanent position based on business needs and performance.
If we piqued your interest in learning more about McKesson, we encourage you to apply by clicking I'M INTERESTED below.
If you are passionate about inspiring, motivating, and assisting our team, this opportunity could further enhance our journey and we want to hear from you. Day to day we will be servicing our customers in receiving the medical supplies needed to improve their quality of life.
From day one, you will be able to create a positive culture for the entire DC, that reinforces our McKesson values.
Job Description
Handles the inspection and release process for incoming and returned product including downloading of temperature recorders, communicating results to clients, obtaining proper client approval, electronic storage of inspection records, disposition of temperature recorders, and product retains.
Assist with daily temperature graphs and assigns alarm investigation responsibility to the appropriate manager
Assist with calibration and alarm testing to ensure company compliance to SOPs.
Assists with relabeling and kitting operations in support of client requests.
Assists with special projects.
Qualifications
Ability to express ideas clearly both in written and oral communications.
Ability to enter data accurately.
Ability to handle multiple tasks well.
Detail-oriented individual with thorough knowledge of word processing, database, and spreadsheet programs (preferably MS Office).
Must possess the ability to work with internal departments to accomplish objectives and meet established deadlines.
Must be personable, self-starter, possess a good attitude, and enjoy external and internal contact on the phone and in person with supervisors, co-workers, customers, and potential clients.
Additional InformationAll your information will be kept confidential according to EEO guidelines.
$59k-83k yearly est. 60d+ ago
Test Engineer IV
Jabil Inc. 4.5
Quality assurance lead job in Memphis, TN
At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
SUMMARY
The Test Engineer IV provides senior-level technical and leadership oversight for manufacturing test operations within assigned workcells, supporting large-form assemblies (LFA) and system-level products. This role is responsible for defining, developing, and sustaining safe, robust, and efficient test strategies involving high-voltage electrical systems (480VAC / 120VAC), low-voltage controls (24VDC), Hipot testing, pressure and leak testing, and automated test solutions. The Test Engineer IV leads test engineering execution, drives design-for-testability (DFT), mentors engineering staff, and ensures all test processes meet Jabil, regulatory, and customer requirements..
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
Recruitment and Retention:
* Recruit and interview Test Engineers, Test technicians, and MFG test operators (L1 - L3).
* Communicate criteria to recruiters for Test Engineer III position candidates.
* Coach Test Engineers in the interviewing/hiring process.
* Monitor team member turnover; identify key factors that can be improved; make improvements.
Employee and Team Development:
* Identify individual and team strengths and development needs on an ongoing basis.
* Create and/or validate training curriculum in area of responsibility.
* Develop, validate, and maintain test engineering training curricula aligned to site technologies (HV testing, LFA, pressure systems, automation).
* Mentor Test Engineers and senior technicians to deliver high-quality, safe, and repeatable test solutions.
Performance Management:
* Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).
* Solicit ongoing feedback from Test Engineering Manager, Workcell Manager (WCM), Business Unit Director (BUD), peers and team member on team member's contribution to the Workcell team. Provide ongoing coaching and counseling to team member based on feedback.
* Express pride in staff and encourage them to feel good about their accomplishments.
* Establish measurable goals tied to safety, FPY, test yield, uptime, cycle time, and NPI readiness.
* Provide ongoing coaching based on feedback from Test Engineering Management, Workcell Managers, Quality, and Operations.
* Lead performance reviews professionally and on time.
* Drive continuous improvement in operational and engineering KPIs.
* Coordinate engineering activities during escalations, launches, or production crises.
Communication:
* Provide communication forum for the exchange of ideas and information with the department.
* Organize verbal and written ideas clearly and use an appropriate business style.
* Ask questions; encourage input from team members.
* Assess communication style of individual team members and adapt own communication style accordingly.
SUPERVISORY RESPONSIBILITIES
Business Strategy and Direction:
* Know and understand the campus strategic directions.
* Define, develop and implement test engineering strategies, which contribute to the campus strategic directions.
* Provide regular updates to Test Engineering Manager on the execution of the strategy.
Cost Management:
* Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
* Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.
* Provide feedback to Test Engineering Manager on cost and cost trends.
TECHNICAL MANAGEMENT RESPONSIBILITIES
* Lead the workcell team (assigned to customer) as a Lead Project Engineer.
* Serve as Lead Test Engineer / Project Engineer for assigned customer workcells and programs.
* Own and communicate system-level test strategies to customer engineering teams.
* Design, develop, and sustain test processes covering:
* 480VAC and 120VAC electrical power and functional testing
* 24VDC control systems and interlock validation
* Hipot / dielectric withstand testing
* Pressure testing, leak detection, pre-air, and vacuum testing
* Safety interlocks, emergency stop validation, and compliance checks
* Drive Design for Testability (DFT) by influencing product design, schematics, P&IDs, and control logic early in NPI.
* Define and validate test methods for large-form assemblies and safety-critical systems.
* Lead development of custom test equipment, fixtures, and automated test scripts (Python, PLC-based logic, or equivalent).
* Own validation of test equipment, including GR&R, calibration strategy, and capability studies where required.
* Manage and improve system-level test performance, yield, and robustness.
* Identify test coverage gaps and implement corrective actions.
* Lead failure analysis, trend analysis, and root cause investigations related to test escapes or yield loss.
* Support and oversee NPI readiness, including test station build, validation, and ramp support.
* Partner with Manufacturing Engineering, Quality, and Operations to deploy safe, scalable test solutions.
* Ensure compliance with electrical safety, pressure safety, UL/IEC requirements, and internal Jabil standards.
* Enforce adherence to EHS, security, and safety policies across all test activities.
MINIMUM REQUIREMENTS Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related technical discipline required. Ten (10) or more years of progressive experience in manufacturing test engineering, including system-level or large-form assembly testing. Demonstrated experience with high-voltage systems, safety-critical testing, automation/scripting, and cross-functional leadership. Must be able to obtain and maintain all required job-related certifications.
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (************* the Federal Trade Commission identity theft hotline (********************** and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_******************** or calling ************ with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
#whereyoubelong
#AWorldofPossibilities
$65k-82k yearly est. Auto-Apply 29d ago
DO NOT APPLY: Test CST
Davita Inc. 4.6
Quality assurance lead job in Memphis, TN
Posting Date 01/12/2026 1805 Moriah Woods BlvdSuite 1, Memphis, Tennessee, 38117-7121, United States of America DaVita is hiring a Patient Care Technician (PCT) to support patients with end-stage renal disease in an outpatient dialysis clinic. As a PCT, you'll provide direct, hands-on care under RN supervision, helping patients through life-sustaining dialysis treatment.
Key Responsibilities
* Deliver safe, hygienic, and compassionate dialysis care
* Monitor patients before, during, and after treatment
* Set up and maintain dialysis equipment
* Record vital signs and patient data
* Educate patients on treatment and kidney health
* Collaborate with nurses, dietitians, social workers, and other care team members
Requirements
* Accredited High School diploma, general education development ("GED") credential, or equivalent
* Comfortable around blood, needles, and medical equipment
* Physically able to work long shifts on your feet
* Willing to float between local clinics if needed
* Flexible schedule including mornings, evenings, weekends, and holidays
* Preferred: CNA, MA, CHT, phlebotomy certification, or healthcare experience
What We Offer
* Paid training with ongoing education and career paths
* Full benefits: medical, dental, vision, 401(k) match, paid time off
* Family support: backup child/elder care, Headspace, EAP, parental leave
* Career development Programs: Clinical Ladders, Bridge to Your Dreams RN program
Start your healthcare career with DaVita-apply now!
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at ***********************************
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
How much does a quality assurance lead earn in Southaven, MS?
The average quality assurance lead in Southaven, MS earns between $63,000 and $108,000 annually. This compares to the national average quality assurance lead range of $72,000 to $123,000.
Average quality assurance lead salary in Southaven, MS