What does a regional technology manager do?
The role of the regional IT manager is to ensure optimal performance of field office information technology systems and operations in alignment with the business objectives of the organization. The regional technology manager will provide technical expertise and guidance to field office IT staff on the operations and maintenance of local and wide area networks, including needs analysis, problem-solving, disaster recovery plans, and security.
Regional technology manager responsibilities
Here are examples of responsibilities from real regional technology manager resumes:
- Lead the completion of achieving SOX compliance for the energy procurement/forecasting application.
- Manage and assist Crocs ERP structure.
- Install and manage VPN's between Cisco/Fortigate, firewall rules.
- Manage the VMS and Unix teams supporting these manufacturing operations.
- Manage the daily activities and operational efficiencies of 21 HVAC technicians and two operations managers.
- Develop ITIL strategy, hire/fire staff, manage budget, and implement successful process and procedures.
- Institute ITIL best practices for SLA's and KPIs as means to guarantee service matrixes.
- Advise the CFO and VP of supply chain on the selection of the global ERP system.
- Adhere to all SOX requirements.
- Maintain high ratings in all KPI.
- Maintain and repair silver recovery systems in compliance with OSHA regulations.
- Deposit rent the day it is received; maintain payroll records.
- Increase ROI by reducing network footprint and installation of SAN system.
- Oversee departmental budget, process bi-weekly payroll and perform annual employee performance reviews.
- Complete all procedures require for OSHA regulations and coordinate OSHA compliance training for all staff.
Regional technology manager skills and personality traits
We calculated that 16% of Regional Technology Managers are proficient in Office Operations, Administrative Guidance, and Customer Satisfaction. They’re also known for soft skills such as Customer-service skills, Analytical skills, and Communication skills.
We break down the percentage of Regional Technology Managers that have these skills listed on their resume here:
- Office Operations, 16%
Monitored Census office operations (from start up to shut down) in five different Missouri locations and supported 30 managers.
- Administrative Guidance, 13%
Offered technical and administrative guidance to LCO managers to ensure timely, orderly, and efficient execution of the 2010 Census.
- Customer Satisfaction, 12%
Overhauled and standardized fertilizer and pesticide programs which improved overall customer satisfaction and increased profitability.
- Technical Training, 12%
Collaborated with Regional Customer Development Manager to assess, calibrate and prioritize regional technical training needs.
- Customer Sites, 10%
Travel throughout the state of Florida to provide direct, on-site technical and sales support to security dealers at customer sites.
- Technical Issues, 7%
Managed all customer and technical issues related to the region locations.
Most regional technology managers use their skills in "office operations," "administrative guidance," and "customer satisfaction" to do their jobs. You can find more detail on essential regional technology manager responsibilities here:
Customer-service skills. The most essential soft skill for a regional technology manager to carry out their responsibilities is customer-service skills. This skill is important for the role because "when helping to make a sale, sales managers must listen and respond to the customer’s needs." Additionally, a regional technology manager resume shows how their duties depend on customer-service skills: "acted as the lead deployment specialist for javascript based api integration for existing customers and partner s web and desktop applications. "
Analytical skills. Another soft skill that's essential for fulfilling regional technology manager duties is analytical skills. The role rewards competence in this skill because "sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies." According to a regional technology manager resume, here's how regional technology managers can utilize analytical skills in their job responsibilities: "monitored, analyzed and provided process improvement techniques that directly resulted in reducing operational costs by 18% in 16 lcos. "
Communication skills. Another skill that relates to the job responsibilities of regional technology managers is communication skills. This skill is critical to many everyday regional technology manager duties, as "sales managers need to work with colleagues and customers, so they must be able to communicate clearly." This example from a resume shows how this skill is used: "managed the lan administrators, word processors, desktop publishers, technicians and the telecommunications staff from across the 5-state network. "
Leadership skills. For certain regional technology manager responsibilities to be completed, the job requires competence in "leadership skills." The day-to-day duties of a regional technology manager rely on this skill, as "sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals." For example, this snippet was taken directly from a resume about how this skill applies to what regional technology managers do: "provided leadership, mentorship, supervision, and training to partner services coordinators to ensure excellent customer service and software knowledge. "
The three companies that hire the most regional technology managers are:
- Duke University Health System8 regional technology managers jobs
- VHB8 regional technology managers jobs
- Avanade5 regional technology managers jobs
Compare different regional technology managers
Regional technology manager vs. Director of sales
A sales director is responsible for managing the sales operation of the team, ensuring that members comply with the sales strategies and procedures in meeting sales goals. Sales directors' duties include maintaining consistency of sales targets, providing reports and important updates for sales improvement, managing customers' inquiries and resolving complaints, launching new services to expand product offers, researching the current market trends, and improving sales plans. A sales director must have excellent leadership and decision-making skills to support and acknowledge the team's best efforts.
There are some key differences in the responsibilities of each position. For example, regional technology manager responsibilities require skills like "office operations," "administrative guidance," "technical training," and "customer sites." Meanwhile a typical director of sales has skills in areas such as "sales process," "customer service," "sales management," and "healthcare." This difference in skills reveals the differences in what each career does.
Directors of sales earn the highest salaries when working in the finance industry, with an average yearly salary of $124,924. On the other hand, regional technology managers are paid more in the technology industry with an average salary of $114,599.directors of sales tend to reach similar levels of education than regional technology managers. In fact, directors of sales are 3.9% less likely to graduate with a Master's Degree and 1.2% less likely to have a Doctoral Degree.Regional technology manager vs. Manager
Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department. Managers are responsible that the department they are handling is functioning well. They set the department goals and the steps they must take to achieve the goals. They are also in charge of assessing the performance of their departments and their employees. Additionally, managers are responsible for interviewing prospective candidates for department vacancies and assessing their fit to the needs of the department. Managers also set the general working environment in the department, and they are expected to ensure that their employees remain motivated.
In addition to the difference in salary, there are some other key differences worth noting. For example, regional technology manager responsibilities are more likely to require skills like "office operations," "administrative guidance," "technical training," and "customer sites." Meanwhile, a manager has duties that require skills in areas such as "customer service," "payroll," "food safety," and "financial statements." These differences highlight just how different the day-to-day in each role looks.
Managers earn a lower average salary than regional technology managers. But managers earn the highest pay in the finance industry, with an average salary of $71,781. Additionally, regional technology managers earn the highest salaries in the technology with average pay of $114,599 annually.Average education levels between the two professions vary. Managers tend to reach lower levels of education than regional technology managers. In fact, they're 6.7% less likely to graduate with a Master's Degree and 1.2% less likely to earn a Doctoral Degree.Regional technology manager vs. Account manager
Account managers are employees who act as the bridge between the company they represent and the client of the company. They are assigned to handle specific clients so that the company will be able to tailor-fit any product or service according to the clients' requirements. Account managers are responsible for maintaining a harmonious relationship between the two parties by ensuring that any agreement made is amenable to both the company and the client. They are also responsible for ensuring that the company will be able to provide the needs of the client within any limitation that the client may have. Account managers also ensure that the company's reputation and well-being are always considered in any dealings.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from regional technology manager resumes include skills like "office operations," "administrative guidance," "technical training," and "customer sites," whereas an account manager is more likely to list skills in "customer service," "account management," "healthcare," and "crm. "
Account managers make a very good living in the technology industry with an average annual salary of $76,412. On the other hand, regional technology managers are paid the highest salary in the technology industry, with average annual pay of $114,599.When it comes to education, account managers tend to earn lower degree levels compared to regional technology managers. In fact, they're 7.3% less likely to earn a Master's Degree, and 1.5% less likely to graduate with a Doctoral Degree.Regional technology manager vs. Channel manager
A channel manager is responsible for supervising client relations within the assigned partner accounts. Channel managers handle the project management strategies to achieve clients' satisfaction by following their specifications and requirements. They manage marketing and promotional campaigns to improve brand awareness of the target market audience. A channel manager also oversees media relations techniques, as well as publishing digital content that would attract customers and generate more revenue resources for the business. A channel manager coordinates with channel partners for maintaining optimal performance and maximum productivity.
Types of regional technology manager
Updated January 8, 2025