How to hire a registration clerk

How to hire a registration clerk, step by step

Here's a step-by-step registration clerk hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a registration clerk job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new registration clerk
• Step 8: Go through the hiring process checklist

What does a registration clerk do?

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1. Identify your hiring needs

   Before you post your registration clerk job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a registration clerk for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A registration clerk's background is also an important factor in determining whether they'll be a good fit for the position. For example, registration clerks from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of registration clerks.

   Type of Registration Clerk	Description	Hourly rate
   Registration Clerk	Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.	$10-18
   Patient Service Representative	A Patient Service Representative is responsible for coordinating with patients, ensuring accuracy and satisfaction at all times. The duties of a Patient Service Representative revolves around greeting and responding to patients, offering assistance in documentation, gathering and maintaining their personal information, and even communicating with the family or guardian... Show more	$12-18
   Patient Access Representative	A Patient Access Representative is the first point of contact of a patient in a hospital facility. Among the duties include the checking-in and out of a patient, gathering a patient's information for the Doctors and Nurses to use, communicates with the patient's family or caregivers, and processes insurance billing... Show more	$12-19

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Patients
   • Medical Terminology
   • Customer Service
   • Patient Registration
   • Computer System
   • Insurance Verification
   • Insurance Data Entry
   • Surgery
   • Insurance Benefits
   • Scheduling Appointments
   • Office Equipment
   • EMR
   • Front Desk
   • Insurance Eligibility

   Check all skills

   Responsibilities:

   • Use EMR software to manage patient records and files, reinforce and uphold patient confidentiality as required by HIPAA and clinic.
   • Perform EKG for cardiac patients.
   • Verify eligibility for Medicaid patients register through insurance websites.
   • Conduct initial intake interview and register patients for hospital procedures and day surgery.
   • Register patients, including radiology inpatient and outpatient for medical services accordance of insurance guidelines.
   • Procure past EKG and additional information as per physicians request from ALTHA.

   More registration clerk duties

3. Make a budget

   Including a salary range in the registration clerk job description is a good way to get more applicants. A registration clerk salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a registration clerk in South Carolina may be lower than in California, and an entry-level engineer typically earns less than a senior-level registration clerk. Additionally, a registration clerk with lots of experience in the field may command a higher salary as a result.

   Average registration clerk salary

   $14.45hourly

   $30,061 yearly

   ---

   Entry-level registration clerk salary

   $22,000 yearly salary

   Updated December 5, 2025

   Average registration clerk salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$44,628	$21
   2	Massachusetts	$38,883	$19
   3	New Hampshire	$38,864	$19
   4	New York	$38,361	$18
   5	Minnesota	$30,780	$15
   6	Illinois	$30,565	$15
   7	Virginia	$30,516	$15
   8	Hawaii	$30,412	$15
   9	Arizona	$29,285	$14
   10	Michigan	$28,236	$14
   11	Oklahoma	$26,899	$13
   12	Missouri	$26,716	$13
   13	Tennessee	$24,314	$12
   14	Indiana	$23,665	$11
   15	Ohio	$23,650	$11

   Average registration clerk salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Hancock Wellness	$34,278	$16.48	1
   2	Sutter Health	$34,050	$16.37	55
   3	Cerebral Palsy Association of Nassau County	$33,505	$16.11
   4	Maine Health/maine Mental Health Partners	$33,379	$16.05	76
   5	Kaiser Permanente	$32,873	$15.80	42
   6	PSEA	$32,638	$15.69	2
   7	CompuVision	$32,628	$15.69
   8	Methodist Hospital for Surgery	$32,556	$15.65
   9	Gundersen Lutheran Medical Foundation Inc.	$32,549	$15.65	18
   10	Washington Hospital Healthcare System	$32,155	$15.46
   11	Mayo Clinic	$32,146	$15.45	58
   12	Northeast Valley Health	$31,941	$15.36	14
   13	Metro Honda	$31,676	$15.23
   14	Jewish Renaissance Medical Center	$31,637	$15.21
   15	Virginia Hospital Center	$31,578	$15.18	15
   16	Down East Community Hospital	$31,471	$15.13
   17	Sonic Healthcare USA	$31,230	$15.01	10
   18	Bemidji State University	$31,201	$15.00
   19	Northeast Rehabilitation Hospital Network	$31,170	$14.99	2
   20	CHI Mercy Health	$31,162	$14.98

4. Writing a registration clerk job description

   A good registration clerk job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a registration clerk job description:

   Registration clerk job description example

   Large dealership seeking an experienced title/registration clerk. CDK experience helpful but not necessary. We offer 401K, PTO and medical.
   Qualifications
   
   Other Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards.
   Physical Requirements
   
   Surroundings spend time indoors in air-conditioned areas.
   Sitting on a regular basis
   Standing on a regular basis
   Walking infrequently
   Bending, twisting and/or stooping infrequently
   Kneeling and/or Squatting infrequently
   Lifting 25 lbs to 50 lbs
   Reaching and/or lifting overhead infrequently
   Climbing stairs
   Repetitive hand/finger movement on a regular basis
   Grasping/grabbing with hands infrequently
   Pushing and Pulling infrequently
   Expectations
   
   General Expectations Devote himself/herself to insuring satisfaction to customers. Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required.
   Job-Specific Expectations Establish a formal policy for the dealership in regards to warranty/goodwill administration, develop a budget and utilize it consistantly. Make sure that all qualified warranty claims are submitted promptly and appropriately. Conduct trainings for dealership staff on warranty definitions, procedures and policies. Stay current on warranty policies and procedures. Act as contact between the dealership and manufacturer with respect to all concerns related to warranty. Act as a contact for customers to make sure they are knowledgeable about warranty policies. Make sure all customer concerns and issues are responded to quickly and appropriately Ensure customer satisfaction by managing and/or supervising the entire warranty claims process from initial customer contact to claim reconciliation and customer satisfaction according to guidelines of the appropriate warranty policy. This process includes decision making for claim eligibility.

   Copy this example

   

5. Post your job

   To find registration clerks for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any registration clerks they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level registration clerks with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your registration clerk job on Zippia to find and recruit registration clerk candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit registration clerks, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new registration clerk

   Once you've decided on a perfect registration clerk candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a registration clerk?