How to hire a residence service coordinator

How to hire a residence service coordinator, step by step

Here's a step-by-step residence service coordinator hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a residence service coordinator job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new residence service coordinator
• Step 8: Go through the hiring process checklist

What does a residence service coordinator do?

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1. Identify your hiring needs

   The residence service coordinator hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A residence service coordinator's background is also an important factor in determining whether they'll be a good fit for the position. For example, residence service coordinators from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of residence service coordinators.

   Type of Residence Service Coordinator	Description	Hourly rate
   Residence Service Coordinator	Social and human service assistants provide client services, including support for families, in a wide variety of fields, such as psychology, rehabilitation, and social work. They assist other workers, such as social workers, and they help clients find benefits or community services.	$14-25
   Service Aide	A family service aide is a professional social worker who addresses the behavior of clients as well as utilizes crisis intervention techniques in the effort to assist with symptom management and stabilization. Family service aides are required to monitor the progress of clients and prepare reports in preparation for court cases if needed... Show more	$11-18
   Program Coordinator	Program coordinators are mid-level employees who are assigned to work on a program of a specific department. They handle the communications between their department and any other department that they may need to collaborate with... Show more	$14-30

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Social Work
   • Customer Service
   • Resident Services
   • Property Management
   • Mental Health
   • Supportive Services
   • Affordable Housing
   • Community Agencies
   • Service Coordination
   • Resident Care
   • Yardi
   • Independent Living
   • Substance Abuse
   • Excellent Interpersonal

   Check all skills

   Responsibilities:

   • Streamline productivity strategically managing caseloads and direct client contact conducting weekly interviews with patients and families; experience in MDS documentation.
   • Streamline productivity strategically managing caseloads and direct client contact conducting weekly interviews with patients and families; experience in MDS documentation.
   • Keep an open communication with Medicaid office and resident's family.
   • Process documents and materials relate to the Medicaid program for the purpose of disseminating information to the appropriate parties.
   • Create and monitor Facebook pages and other online communities.
   • Interview WIC participants and gather information to determine income: verify Medicaid/SNAP benefits and residency eligibility.

   More residence service coordinator duties

3. Make a budget

   Including a salary range in the residence service coordinator job description is a good way to get more applicants. A residence service coordinator salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a residence service coordinator in Oklahoma may be lower than in New York, and an entry-level engineer typically earns less than a senior-level residence service coordinator. Additionally, a residence service coordinator with lots of experience in the field may command a higher salary as a result.

   Average residence service coordinator salary

   $40,030yearly

   $19.25 hourly rate

   ---

   Entry-level residence service coordinator salary

   $30,000 yearly salary

   Updated January 22, 2026

   Average residence service coordinator salary by state

   Rank	State	Avg. salary	Hourly rate
   1	District of Columbia	$50,033	$24
   2	New York	$49,037	$24
   3	Connecticut	$45,814	$22
   4	California	$44,830	$22
   5	Virginia	$43,705	$21
   6	Oregon	$41,615	$20
   7	Colorado	$41,194	$20
   8	Minnesota	$40,939	$20
   9	Michigan	$40,603	$20
   10	Washington	$40,316	$19
   11	Illinois	$40,036	$19
   12	Maryland	$38,751	$19
   13	Texas	$37,430	$18
   14	Maine	$37,058	$18
   15	Nebraska	$35,982	$17
   16	Utah	$35,616	$17
   17	Indiana	$35,430	$17
   18	Massachusetts	$34,749	$17
   19	Missouri	$33,003	$16

   Average residence service coordinator salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Fresenius Medical Care North America Holdings Limited Partnership	$50,621	$24.34	5
   2	Aspen Valley Hospital	$46,717	$22.46	1
   3	Erickson Senior Living	$44,001	$21.15
   4	Mystic Valley Elder Services	$43,503	$20.91	2
   5	Catholic Charities Health and Human Services	$43,474	$20.90
   6	Comstock Homes	$43,078	$20.71
   7	Central City Concern	$42,445	$20.41	1
   8	RCM Health Care Services	$41,980	$20.18
   9	Monarch Healthcare	$41,780	$20.09	9
   10	Catholic Community Services of Lane County	$41,349	$19.88
   11	Catholic Charities of the Archdiocese of New York	$40,920	$19.67
   12	Greystar Real Estate Partners	$40,885	$19.66	16
   13	Baltimore Corps	$40,857	$19.64
   14	Mutual Housing California	$40,824	$19.63	1
   15	Cushman & Wakefield	$40,677	$19.56	94
   16	TELACU Residential Management	$40,453	$19.45	5
   17	Franklin	$40,395	$19.42	2
   18	Legacy International	$40,303	$19.38
   19	Avalonbay Communities, Inc.	$40,251	$19.35	1
   20	LEDIC Realty Company	$40,230	$19.34	1

4. Writing a residence service coordinator job description

   A residence service coordinator job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a residence service coordinator job description:

   Residence service coordinator job description example

   We are a 5-star nonprofit Senior facility located in Encinitas near Moonlight beach.

   We are seeking a Full time Resident Services Coordinator to join our team!

   We take your safety to heart. 99 % of our residents have been immunized as well as our employees.

   Seacrest Village offers career advancement, an excellent work environment, competitive wages & salaries, flexible schedules and great benefits.

   Lots of employee perks: Gift Cards, Complimentary Lunches and or Dinners, Year End Employee Appreciation fund.

   Signing $50.00 Gift Card and Free Rapids Testing

   BASIC PURPOSE OF POSITION:

   To ensure resident and concierge services to include transportation options are provided to all residents in a timely manner and that the resident's dignity is always maintained. Assists in the training and supervision of staff as directed by the Director of GRC, to assure quality services are properly provided.

   EDUCATION REQUIREMENTS:

   High School Diploma or GED equivalent. Successful completion of First Aid course. Prefer CA Certified Nurse’s Assistant or Caregiver with three (3) plus years involved in resident emergency support services. CPR preferred

   Company DescriptionWE are about Passion, People, Purpose.
   WE are Seacrest Village Retirement Communities, a not-for-profit 501c senior housing organization. No matter what your job/position is at Seacrest Village, you share with all the people here, one principle function - to ensure our residents receive the best care and service ...The one thing you will always be held accountable for is the exercise of your best judgment. If you enjoy working with and/or around seniors, and associates who work as a team in every sense of the word, then you deserve to work for an employer like Seacrest Village Retirement Communities.
   Best of luck in your search! EOE

   Copy this example

   

5. Post your job

   To find the right residence service coordinator for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with residence service coordinators they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit residence service coordinators who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your residence service coordinator job on Zippia to find and recruit residence service coordinator candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit residence service coordinators, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new residence service coordinator

   Once you've decided on a perfect residence service coordinator candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new residence service coordinator first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a residence service coordinator?