Retail consultant education requirements

1. Retail Customer Service

The Retail Customer Service course examines the day-to-day tasks that will be tackled in a retail customer service setting, including advanced skills such as returns and exchanges. You will apply guidelines for transactions such as sales, returns, exchanges, and data entry for customer information in real simulations. You will also observe the skills within a retail community location, evaluating the types of tasks observed and shared with a group of peers. You will complete sample transactions...

2. CVS Health Retail Customer Service

The demand for customer service representatives is huge, there are thousands of open job roles in the US alone. This program prepares you for a retail customer service role. Retail customer service is an exciting career where every day is a new day and a new adventure. The target audience for this certificate is anyone who is customer obsessed and is looking to launch a career in retail customer service.\n\nThis program uniquely prepares you for your new role by using a blend of videos,...

3. Customer Service, Customer Support, And Customer Experience

4.6

(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

4. Customer Service & Support For Customer Service Executives

4.5

(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

5. Customer Service Mastery: Delight Every Customer

4.7

(18,204)

Master Customer Service using this practical customer care course...

6. Customer Service

4.6

(11,267)

How to Approach New Customers and Maintain Existing Ones...

7. Customer Service Foundation

4.5

(290)

An introductory course about understanding the foundations of Customer Service...

8. Customer Service: 6 Keys To Exceptional Customer Service

4.6

(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

9. Customer Relationship Management A Retail Perspective

4.5

(425)

The success of your business through managing relationships with customers effectively...

10. Customer Retention: Maximise Your Profits

4.6

(481)

How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits...

11. Start Improving Customer Service

4.8

(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

12. Sales Analysis for Management Consultants

4.6

(251)

A practical guide on how to improve sales and marketing of your customers during consulting projects like Mc Kinsey, BCG,...

13. Customer Service Training: Dealing with Difficult Customers

4.5

(1,035)

Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

14. Customer Service Fundamentals: Putting People First

4.4

(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

15. The Customer: Build a Customer Service Strategy (BITE SIZE)

4.5

(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

16. Customer Success: Build Cross-Functional Relationships

4.4

(3,178)

Lead through influence and collaboration with marketing, sales, support, services, product, finance, and leadership...

17. The Customer: How to Build Customer Loyalty (BITE SIZE)

4.2

(2,647)

Understand which loyalty strategies work and how in your business. Relationships and loyalty play a big role...

18. CRM: Customer Relationship Management

4.4

(1,546)

Practical Ideas To Generate Sales, Loyalty And Repeat Business Fast...

19. CSMath: Make Data-Driven Decisions in Customer Success

4.2

(320)

Learn how to separate the signals from the noise!...