By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Manager, Client Services | SIU
**PRIMARY PURPOSE** : To manage accounts of multiple client service programs or single large national program; to maintain client, client broker and key vendor relationships; and to manage program procedures and processes that impact customer satisfaction ensuring consistency in process within the account as well as client retention.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Performs client renewal and Client Service Instruction preparation for assigned clients.
+ Coordinates pricing and completes location coding parameters; prepares and distributes stewardship and other reports.
+ Coordinates client invoicing, audits and accounts receivable follow-up for assigned clients.
+ Educates the client on loss data - drivers of cost impacting assigned programs.
+ Coordinate project activity. Acts as primary client contact with focus on maintaining and improving overall customer satisfaction.
+ Identifies issues that impact customer satisfaction. Identifies and solicits cross selling opportunities.
+ Coordinates client contracts.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
+ Performs other duties as assigned.
+ Supports the organization's quality program(s).
+ Travel as required.
**SUPERVISORY RESPONSIBILITIES**
+ Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
+ Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
+ Provides support, guidance, leadership and motivation to promote maximum performance.
**QUALIFICATIONS**
**Education & Licensing**
Bachelor's degree from an accredited college or university preferred. Colleague to pursue CPCU, AIC and/or ARM or other related designation required.
**Experience**
Eight (8) years of related experience or equivalent combination of experience and education required to include three (3) years as an Account Representative **OR** five (5) years adjuster experience including one (1) year in a supervisory capacity.
**Skills & Knowledge**
+ Strong understanding in one of the following areas: workers compensation, liability and disability claims management
+ Strong understanding of client location coding parameters, banking methodology, and claims operating systems
+ Excellent oral and written communication, including presentation skills
+ PC literate, including Microsoft Office products
+ Analytical and interpretive skills
+ Strong organizational skills
+ Excellent interpersonal skills
+ Excellent negotiation and facilitation skills
+ Ability to work in a team environment
+ Ability to handle conflict and confront challenging issues in a fast work environment
+ Ability to meet or exceed Performance Competencies
**WORK ENVIRONMENT**
When applicable and appropriate, consideration will be given to reasonable accommodations.
**Mental:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
**Physical:** Computer keyboarding, travel as required
**Auditory/Visual:** Hearing, vision and talking
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is **$90,000 to $100,000** . A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. **Always accepting applications.**
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$90k-100k yearly 60d+ ago
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Casualty RGA
Sedgwick 4.4
Sedgwick job in Fayetteville, NC
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Casualty RGA
**PRIMARY PURPOSE** **:** To handle losses or claims regionally unassisted up to $10M, including having the ability to address most complex adjustment issues pertaining to damages and coverage; to assist on even larger losses and manage smaller and non-complex National Accounts.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Examines claim forms and other records to determine insurance coverage.
+ Administers and reconciles complex catastrophic claims for property.
+ Interviews, telephones, or corresponds with claimant and witnesses regarding claim.
+ Consults police and hospital records; and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.
+ Estimates cost of repair, replacement, or compensation.
+ Prepares report of findings and negotiates settlement with claimant.
+ Recommends litigation by legal department when settlement cannot be negotiated.
+ Attends litigation hearings.
+ Revises case reserves in assigned claims files to cover probable costs.
+ Prepares loss experience reports to help determine profitability and calculates adequate future rates.
+ Interacts with excess carrier to determine coverages, excess insurance levels, and potential reimbursements.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
+ Performs other duties as assigned.
+ Travels as required.
**QUALIFICATIONS**
**Education & Licensing**
Bachelor's degree from an accredited college or university preferred. Must have earned the IIA-AIC designation and be actively pursuing another professional insurance designation. Appropriate state adjuster license is required.
**Experience**
Five (5) years of related experience or equivalent combination of education and experience required.
**Skills & Knowledge**
+ Strong oral and written communication, including presentation skills
+ PC literate, including Microsoft Office products
+ Strong customer service skills
+ Attention to detail and accuracy
+ Good time management and organizational skills
+ Ability to work independently or in a team environment
+ Ability to meet or exceed Performance Competencies
**WORK ENVIRONMENT**
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical:
+ Must be able to stand and/or walk for long periods of time.
+ Must be able to kneel, squat or bend.
+ Must be able to work outdoors in hot and/or cold weather conditions.
+ Have the ability to climb, crawl, stoop, kneel, reaching/working overhead
+ Be able to lift/carry up to 50 pounds
+ Be able to push/pull up to 100 pounds
+ Be able to drive up to 4 hours per day.
+ Must have continual use of manual dexterity
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$61k-92k yearly est. 6d ago
IT Project Management Advisor
Sedgwick 4.4
Sedgwick job in Fayetteville, NC
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
IT Project Management Advisor
**PRIMARY PURPOSE OF THE ROLE** : Manages software development projects associated with Sedgwick's Client Facing Applications (via One, my Sedgwick and Smart.ly). The project manager is responsible for organizing, defining, and overseeing all facets of the project ensuring timely completion of defined scope meeting project stakeholder expectations.
**ARE YOU AN IDEAL CANDIDATE?** We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.
**ESSENTIAL RESPONSIBLITIES MAY INCLUDE**
+ Works closely with project stakeholders (clients, business, and IT representatives) to define and document project scope and objectives
+ Prepares detailed project plans/schedules to monitor and track progress through completion.
+ Manages changes to project scope using appropriate verification/approval techniques
+ Performs issue and risk management and escalates to management as needed
+ Ensures all assigned projects are delivered with agreed scope and objectives, on time and within the budgeted level of effort allocated for the assigned project.
+ Creates and maintains comprehensive project documentation as required by established standards set by the IT governance office.
+ Performs other duties as assigned.
+ Supports the organization's quality program(s).
**QUALIFICATIONS**
Bachelor's degree requested, major in computer science field preferred. Project Management Professional (PMP) certification is a plus.
Seven (7) years of related experience or equivalent combination of education and experience required. Experience managing application development projects preferred.
Skills & Knowledge
+ Knowledge of claims management business and technology
+ Excellent oral and written communication
+ Strong knowledge of project management
+ Experience with Software Development Life Cycle (SDLC) methodologies (Agile/Waterfall)
+ Experience managing cross functional team projects
+ Ability to manage multiple projects at different stages in the SDLC
+ Strong familiarity with project scheduling tools and methods
+ PC literate, including Microsoft Office products (specifically Excel)
+ Strong organizational skills
+ Ability to define, manage to and meet timelines
+ Ability to manage several competing priorities simultaneously
+ Ability to work in a fast-paced environment
+ Flexible, able to quickly adjust to changes in priorities
+ Highly versatile, quickly master new roles, responsibilities, technologies, and environments
+ Analytical and interpretive skills
+ Problem solving and troubleshooting skills
+ Ability and willingness to take initiative
+ Ability to work in a team environment
+ Positive attitude (patience) and interpersonal skills
+ Solid negotiation skills
+ Expertise in development and executing best practices (policies, procedures, processes, and methodologies) to optimize performance
+ Ability to meet or exceed Performance Competencies
CFA Project Manager Summary Overview/Expectations
The Client Facing Applications (CFA) project manager serves as the primary liaison between project stakeholders (our business partners) and technical teams responsible for bringing projects from concept to implementation. As such, the project manager will work closely with stakeholders to understand business problems, collaborate with IT leadership, product and development teams on solutions and design, and build consensus between all parties regarding project deliverables, expected outcomes, and timelines. CFA has a well-documented project management process set utilized by all CFA project managers to ensure a consistent project delivery experience for our business partners and technical teams across all projects.
**Key expectations include:**
+ Quickly learn, adopt and execute all projects using CFA's Project Management process set.
+ Manage multiple projects, across all CFA products (my Sedgwick, via One, Smart.ly, Sidekick, etc.) at different stages in the Software Development Life Cycle (SDLC).
+ Manage high-visibility projects with accountability, transparency, and professionalism, and promptly address all issues with the highest sense of urgency.
+ Lead cross functional IT team projects.
+ Draft clear and concise scope documentation that outlines project expectations and success criteria.
+ Manage all projects to approved scope, and properly escalate all out-of-scope requests to CFA leadership.
+ Establish, manage to and meet project timeline commitments.
+ Manage project resources and removing roadblocks to ensure project milestones are met to deliver projects on-time (within 14 days of Change Point committed release date) and within budget.
+ Manage project estimates to within 25% +/- of the estimated effort (LOE) and properly escalate any change in project estimates to CFA leadership and project stakeholders.
+ Create risk management plan and strategies to enhance, avoid, transfer, or mitigate the risk.
+ Utilize Red/Yellow/Green health stop lights when projects are at risk of missing.
+ Provide regular project status updates to stakeholders and ensure that all project plans and documentation are current in Change Point and in CFA Project Portfolio SharePoint site.
+ Ensure all projects are properly documented with signoffs and necessary collateral to comply with IT Systems Development Lifecycle Standards, as defined by the Sedgwick IT Governance office.
**TAKING CARE OF YOU**
+ Career development and promotional growth opportunities.
+ A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more.
\#IT
\#informationtechnology
Work environment requirements for entry-level opportunities include -
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the , consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the** **right candidate for this or other roles.**
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$79k-102k yearly est. 44d ago
SIU Research Investigator
Sedgwick 4.4
Sedgwick job in Fayetteville, NC
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
SIU Research Investigator
**PRIMARY PURPOSE** **:** To perform claims investigations utilizing online public and subscription database searches; to conduct various research investigations using specialized techniques and technologies; to analyze results for red flag indicators; to compile results, document findings in detailed, professional reports and make recommendations as appropriate.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Performs research investigation assignments as requested by examiners, clients or assigned legal counsel.
+ Conducts thorough search and inspection of available public and subscription database records.
+ Conducts comprehensive background investigations, medical and other facility canvasses, social media searches, social media monitoring, geo-fencing, skip traces, and other specialized research investigations.
+ Documents findings in a detailed, professional investigative report.
+ Identifies, documents and communicates red flag indicators and makes additional handling recommendations as appropriate.
+ Maintains proper documentation of all relevant facts and evidence pertaining to the case in the appropriate claim handling system(s) and ensures investigations are completed according to service expectations and SIU best practices.
+ Maintains technical competency and adherence with all applicable legal codes and statutes to ensure all investigations are conducted in a legal and ethical manner.
+ Complies with deposition and courtroom testimony appearances as requested.
+ Conducts training for new team members as requested.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
+ Performs other duties as assigned.
+ Supports the organization's quality program(s).
**QUALIFICATIONS**
**Education & Licensing**
Bachelor's degree from an accredited college or university preferred.
**Experience**
Two (2) years insurance industry experience or equivalent combination of education and experience.
**Skills & Knowledge**
+ Excellent oral and written communication skills
+ PC literate, including Microsoft Office products
+ Strong organizational skills
+ Excellent interpersonal skills
+ Ability to work in a team environment
+ Ability to meet or exceed Performance Competencies
+ Analytical and interpretive skills
+ Good judgment and discretion skills
+ Ability to manage multiple assignments and set priorities
**WORK ENVIRONMENT**
When applicable and appropriate, consideration will be given to reasonable accommodations.
**Mental** **:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
**Physical** **:** Computer keyboarding, travel as required
**Auditory/Visual** **:** Hearing, vision and talking
**NOTE** **:** Credit security clearance, confirmed via a background credit check, is required for this position.
_As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is_ **_$19.00- $20.00_** **_per hour._** _A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits._
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$19-20 hourly 3d ago
Claims Associate - Workers Compensation (Med- Only exp in Northeast States preferred In-Office Syracuse, NY)
Sedgwick 4.4
Sedgwick job in Fayetteville, NC
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Claims Associate - Workers Compensation (Med- Only exp in Northeast States preferred In-Office Syracuse, NY)
Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world's best brands?
+ Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.
+ Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world's most respected organizations.
+ Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
+ Leverage Sedgwick's broad, global network of experts to both learn from and to share your insights.
+ Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.
+ Enjoy flexibility and autonomy in your daily work, your location, and your career path.
+ Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.
**ARE YOU AN IDEAL CANDIDATE?** We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
**OFFICE LOCATION**
Syracuse, NY - Onsite.
**PRIMARY PURPOSE OF THE ROLE:** To analyze low-level claims on behalf of our valued clients to determine benefits due, while ensuring ongoing adjudication of claims within service expectations, industry best practices, and specific client service requirements.
**ESSENTIAL RESPONSIBLITIES MAY INCLUDE**
+ Analyzing and processing claims through well-developed action plans to an appropriate and timely resolution by investigating and gathering information to determine the exposure on the claim.
+ Negotiating settlement of claims within designated authority.
+ Communicating claim activity and processing with the claimant and the client.
+ Reporting claims to the excess carrier and responding to requests of directions in a professional and timely manner.
**QUALIFICATIONS**
Education & Licensing: 2+ years of claims management experience or equivalent combination of education and experience required.
+ High School Diploma or GED required. Bachelor's degree from an accredited college or university preferred.
+ Professional certification as applicable to line of business preferred.
**Licensing / Jurisdiction Knowledge: Active NY license preferred. If not already obtained, will be required to do so post-hire.**
**TAKING CARE OF YOU**
+ Flexible work schedule.
+ Referral incentive program.
+ Career development and promotional growth opportunities.
+ A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
_As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is (_ 17.17 - 24.03/hr) _A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits._
\#claimsexaminer #claims
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$33k-38k yearly est. 6d ago
Data Analyst Manager
Sedgwick 4.4
Sedgwick job in Fayetteville, NC
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Data Analyst Manager
**PRIMARY PURPOSE OF THE ROLE:** To manage a staff of data analysts; to develop complex reports and analyze company data including Corporate or client specific data; to serve as a technical resource for company staff on data analysis and benchmarking issues; to meet with clients on such issues as necessary; to provide training and data analysis education for program staff; and to provide technical oversight and guidance to client dedicated analysts located in multiple field offices.
**ARE YOU AN IDEAL CANDIDATE?** We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.
**ESSENTIAL RESPONSIBLITIES MAY INCLUDE**
+ Project Management experience preferred
+ Manages a staff of data analysts including project assignment and workflow.
+ Develops comprehensive, complex and accurate information reports including OSHA reporting for a specific client.
+ Creates complex data reports and provides analysis for forecasting and/or benchmarking used by senior management.
+ Reports directly to senior management and communicates data findings for forecasting and client needs.
+ Obtains, analyzes and provides appropriate feedback on company or client specific information needs.
+ Provides complex data analysis functions to meet client specific, program or company senior management needs.
+ Serves as a resource for colleagues on data analysis and benchmarking issues.
+ Provides technical oversight and guidance to client dedicated analysts located in multiple field offices.
+ Provides training and data analysis education for colleagues.
**QUALIFICATIONS**
Bachelor's degree with major in Business Administration, Statistics, or Quantitative Analysis from an accredited college or university preferred. Computer Science courses preferred.
Eight (8) years of related experience or equivalent combination of education and experience required to include four (4) years business experience in an insurance related field and four (4) years statistical analysis required. Supervisory experience preferred.
Skills & Knowledge
+ Project Management
+ Knowledge of risk management information systems including utilization and functionality
+ Excellent oral and written communication, including presentation skills
+ PC literate, including Microsoft Office products
+ Analytical and interpretive skills
+ Strong organizational skills
+ Strong time management skills
+ Excellent interpersonal skills
+ Excellent negotiation skills
+ Ability to work in a team environment
+ Ability to meet or exceed Performance Competencies
Credit Check required
Project Management, SQL, and Python Experience desired.
**TAKING CARE OF YOU**
+ Career development and promotional growth opportunities.
+ A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more.
\#IT
\#informationtechnology
Work environment requirements for entry-level opportunities include -
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the , consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the** **right candidate for this or other roles.**
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$63k-84k yearly est. 51d ago
Attorney Auditor
Sedgwick 4.4
Sedgwick job in Fayetteville, NC
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Attorney Auditor
** **This is a fully remote position, and candidates residing in any of the 50 United States are encouraged to apply.****
As an Attorney Auditor at Sedgwick, you'll have the opportunity to take on new challenges and help solve complex problems for the world's best brands.
+ Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world's most respected organizations.
+ Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
+ Leverage Sedgwick's broad, global network of experts to both learn from and to share your insights.
+ Take advantage of a variety of professional development opportunities that help you perform your best work, grow your career and your profile.
+ Enjoy flexibility and autonomy in your daily work, your location, and your career path.
+ Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.
**PRIMARY PURPOSE OF THE ROLE**
The Attorney Auditor reviews legal and non-legal invoices on behalf of our clients for services provided to insurance carriers, corporate legal departments and government entities. The auditor will apply client specified billing guidelines and/or Generally Accepted Principles and Standards ("GAPS").
**ESSENTIAL RESPONSIBILITIES**
+ Ability to understand and apply clients' billing guidelines and standards.
+ Work with client to develop or enhance billing protocol.
+ Ability to effectively communicate with law firms to discuss compliance with client's billing requirements.
+ Effectively manage invoice workflow.
+ Ability to work independently to finalize and approve legal invoices for payment.
+ Consistently meet company established performance standards for production.
+ Work with other team members to jointly meet production objectives/goals.
**QUALIFICATIONS**
Juris Doctorate (JD) required.
Five (5) years of insurance defense or complex litigation experience is required.
**TAKING CARE OF YOU**
+ Wonderful team culture with career development and promotional growth opportunities.
+ A diverse and comprehensive benefits offering including medical, dental vision, 401K and PTO.
+ Wellness benefits including wellness allowance and life insurance.
+ Competitive salary with a rewarding bonus structure.
+ Job security and flexibility; potential to work from home once training is completed.
Work environment requirements for entry-level opportunities include -
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Always accepting applications.
_As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is (_ $70,000.00 - $75,000.00 + bonus potential _). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits._
_\#LI-TS1 #remote_
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$54k-81k yearly est. 60d+ ago
Business Development Director
Sedgwick 4.4
Sedgwick job in Fayetteville, NC
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Business Development Director
**PRIMARY PURPOSE OF THE ROLE:** To expand and enhance the company's top line through diligent relationship building and maintenance with prospective clients across an area; to identify and address prospective and existing client opportunities for marketing the company's programs; and to ensure sales goals, objectives and profit margins are met.
**ARE YOU AN IDEAL CANDIDATE?** We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.
**ESSENTIAL RESPONSIBILITIES MAY INCLUDE**
+ Identifies, develops and maintains internal and external relationships/partnerships.
+ Builds relationships with prospects.
+ Facilitates the development of new partnerships and the company; facilitates and remains involved in the implementation process ensuring a smooth transition of new client programs.
+ Develops the detailed knowledge of individual prospect operations targeting specific needs which may be opportunities for marketing company programs.
+ Ensures the identification of expertise required addressing individual prospect requirements; identifies resources for prospect solicitation and service teams.
+ Utilizes the appropriate national resources to facilitate responses and pricing for RFPs, proposals, and presentations.
+ Manages the design of service programs ensuring client need fulfillment.
+ Develops and implements an annual sales and service plan including identification of potential client prospects, their needs, and the methodology of presenting company's ability to fulfill those needs.
+ Meets sales goals of $20-30 million.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
+ Performs other duties as assigned.
+ Supports the organization's quality program(s).
+ Travels as required.
**QUALIFICATIONS**
Bachelor's degree from an accredited college or university required. Bachelor's degree with major in Business Administration, Finance or Risk Management preferred. Licenses as required. Possession of, or progress towards, CPCU and/or ARM designation required. Experience: Ten (10) years of related experience or equivalent combination of education and experience required to include five (5) years of relationship building in the recall, customer care, warranty support, claims management or risk management area in the Automotive industry.
Skills: Excellent oral and written communication, including presentation skills, excellent interpersonal skills, PC literate, including Microsoft Office products, strong organizational skills, excellent negotiation skills
**TAKING CARE OF YOU**
+ Career development and promotional growth opportunities
+ A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more
**NOTE:** Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
_As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($110,000 USD - $150,000 USD, plus sales incentive plan). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits._
\#LI-TS1 #remote
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$110k-150k yearly 14d ago
Data Analyst Sr
Sedgwick 4.4
Sedgwick job in Fayetteville, NC
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Data Analyst Sr
**PRIMARY PURPOSE OF THE ROLE** : To create comprehensive reporting and analysis of statistical data; to monitor data for processing and procedures issues; and to support performance initiative by providing technical support and training to colleagues.
**ARE YOU AN IDEAL CANDIDATE?** We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.
**ESSENTIAL RESPONSIBLITIES MAY INCLUDE**
+ Compiles data; prepares and distributes reports; and analyzes results.
+ Assists in efficient and effective program management; identifies poor work quality and cost effectiveness trends; and works with appropriate staff in analyzing and compiling data from technical reviews, as applicable.
+ Provides training and coaching on processing and procedures issues.
+ Provides analysis and reporting of trends.
+ Ensures data integrity; develops and produces reports utilized in measuring data accuracy.
+ May assist in the completion of appropriate client set-up and maintenance (parameter) forms.
+ Extracts data and analyzes information based on plan and jurisdictional requirements.
+ Gathers and prepares statistical data for reporting; makes recommendations to management for training needs.
+ May analyze data for cause and effect ratios, return-to-work and accommodations trending, disability durations, injury by job type analysis, disability diagnosis trending, etc.
+ Presents results to client and/or management.
+ Performs other duties as assigned.
+ Supports the organization's quality program(s).
+ Travels as required.
**QUALIFICATIONS**
Bachelor's degree with major in Computer Science, Finance or Economics from an accredited college or university preferred.
Six (6) years of related experience or equivalent combination of education and experience required. Three (3) years of query and report writing strongly preferred.
Skills & Knowledge
+ **Python, SQL, Snowflake**
+ **DBT** (Data Build Tool) or similar ETL pipeline development tool experience like Informatica PowerCenter, Talend, Pentaho, SSIS
+ Thorough knowledge of query and report writing
+ Excellent oral and written communication, including presentation skills
+ PC literate, including Microsoft Office products
+ Analytical and interpretive skills
+ Strong organizational skills
+ Excellent interpersonal skills
+ Ability to work in a team environment
+ Ability to meet or exceed Performance Competencies
**TAKING CARE OF YOU**
+ Career development and promotional growth opportunities.
+ A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more.
\#IT
\#informationtechnology
Work environment requirements for entry-level opportunities include -
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the , consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$83k-106k yearly est. 35d ago
Mgr IT Applications
Sedgwick 4.4
Sedgwick job in Fayetteville, NC
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Mgr IT Applications
Join us in delivering cutting-edge technology solutions for the world's best brands.
+ Apply your IT knowledge and experience to solve complex and constantly evolving technology challenges in the context of an energetic, entrepreneurial culture.
+ Work on Sedgwick's industry-leading proprietary technologies and platforms - with like-minded technology experts aligned on the same goals.
+ Deliver innovative customer-facing technology solutions to clients who representvirtually every industry and comprise some of the world's most respected brands.
+ Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
+ Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.
+ Enjoy flexibility and autonomy in your daily work, your location, and your career path.
+ Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.
**PRIMARY PURPOSE OF THE ROLE** : To manage activities associated with software development in a business environment; to be responsible for management and development activities for a group, section or product; and to be responsible for feasibility studies, time and cost estimates, and the establishment and implementation of applications, systems and programs.
ESSENTIAL RESPONSIBILITIES MAY INCLUDE
+ Manages software development team(s) and activities associated with project development/implementation as assigned.
+ Assists in projecting software and hardware requirements across multiple platforms and technologies; displays strong depth of knowledge in specific business subject areas.
+ Responsible for feasibility studies, time and cost estimates, and the establishment and implementation of new or revised applications, systems and programs.
+ Consults with and directs colleagues in other information systems sections to coordinate activities.
+ Prepares and provides activity and progress reports to management regarding the activities of the applications systems and programming section.
+ Manages development colleagues including answering questions, setting priorities, establishing goals and meeting deadlines.
+ Responsible for managing timely deliverables for assigned projects, including serving in role of project manager as assigned; ensures all projects follow Sedgwick software development lifecycle (SDLC).
+ Defines projects through research and discussions or meetings with corporate management, business partners and clients.
+ Monitors and maintains data integrity.
+ Thorough knowledge of systems and development and project management
**QUALIFICATIONS**
+ Bachelor's degree with major in IS or Management required. Major in Information Systems or Management strongly preferred.
+ Ten (10) years of related experience or equivalent combination of education and experience required to include five (5) years of systems and development experience and three (3) years supervisory or project management experience required.
+ Detailed knowledge of PL/SQL & Oracle Database development
+ Detailed knowledge of Oracle PL/SQL Run Time improvement
+ Detailed knowledge of Near Real Time Oracle ETL processes a plus
+ Experience in ETL PL/SQL development a plus
+ Experience in documenting ETL Technical Design a plus
**This position requires proven hands-on experience with Oracle PL/SQL and ETL.**
**TAKING CARE OF YOU**
+ Career development and promotional growth opportunities.
+ A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more.
\#IT
\#informationtechnology
\#LI-TS1
**NOTE** **:** Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$96k-119k yearly est. 60d+ ago
Rec Marine Adjuster
Sedgwick 4.4
Sedgwick job in Fayetteville, NC
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Rec Marine Adjuster
**PRIMARY PURPOSE** **:** To investigate and process marine claims adjustments for clients; to handle complex losses locally unassisted up to $50,000 and assist the department on larger losses.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Investigates the cause and extent of the damages, obtains appropriate documentation, and issues settlement.
+ Receives and reviews new claims and maintains data integrity in the claims system.
+ Reviews survey reports and insurance policies to determine insurance coverage.
+ Prepares settlement documents and requests payment for the claim and expenses.
+ Assists in preparing loss experience report to help determine profitability and calculates adequate future rates.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
+ Performs other duties as assigned.
+ Supports the organization's quality program(s).
+ Travels as required.
**QUALIFICATIONS**
**Education & Licensing**
Bachelor's degree from an accredited college or university preferred. Appropriate state adjuster license is required.
**Experience**
3 years or more of Marine Adjusting preferred.
**Skills & Knowledge**
+ Strong oral and written communication skills
+ PC literate, including Microsoft Office products
+ Good customer service skills
+ Good organizational skills
+ Demonstrated commitment to timely reporting
+ Ability to work independently and in a team environment
+ Ability to meet or exceed Performance Competencies
**WORK ENVIRONMENT**
When applicable and appropriate, consideration will be given to reasonable accommodations.
**Mental** **:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
**Physical** **:**
+ Must be able to stand and/or walk for long periods of time.
+ Must be able to kneel, squat or bend.
+ Must be able to work outdoors in hot and/or cold weather conditions.
+ Have the ability to climb, crawl, stoop, kneel, reaching/working overhead
+ Be able to lift/carry up to 50 pounds
+ Be able to push/pull up to 100 pounds
+ Be able to drive up to 4 hours per day.
+ Must have continual use of manual dexterity
**Auditory/Visual** **:** Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$50k yearly 44d ago
Security Engineer - Secure Software Development
Sedgwick 4.4
Sedgwick job in Fayetteville, NC
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Security Engineer - Secure Software Development
Security Engineer - Secure Software Development
**PRIMARY PURPOSE OF THE ROLE:** To manage the implementation of security measures to protect company data, networks, and computer systems. To focus on executing security fundamentals for threat detection, investigation, and response efforts.
**ARE YOU AN IDEAL CANDIDATE?** We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.
**ESSENTIAL RESPONSIBLITIES MAY INCLUDE**
+ Engineers, implements and monitors security measures for the protection of computer systems, networks and information.
+ Identifies and defines system security requirements.
+ Designs computer security architecture and develops detailed cyber security designs.
+ Prepares and documents standard operating procedures and protocols.
+ Configures and troubleshoots security infrastructure devices.
+ Develops technical solutions and new security tools to assist in mitigating security vulnerabilities and automating repeatable tasks.
+ Leads IT groups and business units as necessary in troubleshooting compatibility issues between security tools and business or productivity programs.
+ Performs analysis of suspected malicious code and other software or programs and provides written or verbal analysis to management.
+ Analyzes client and customer needs as required and provides clear and concise reports to leadership.
+ Works closely with management on assigned projects from inception through implementation ensuring adequate internal communication and user involvement is maintained.
**QUALIFICATIONS**
Eight (8) years of encryption technologies/algorithms, digital forensics, network topologies, and access controls experience or equivalent combination of educated and experience required.
**Skills & Knowledge**
+ Knowledge of TCP/IP services
+ Knowledge of audit and compliance
+ Knowledge of vulnerability management
+ Knowledge of penetration testing
+ Knowledge of various operating systems
+ Knowledge of desktop productivity software
+ Knowledge of Carbon Black Protection
+ Knowledge of Symantec Endpoint Protection and host data loss prevention
+ Knowledge of information technology security frameworks
+ Excellent oral and written communication skills, including presentation skills
+ PC literate, including Microsoft Office products
+ Analytical and interpretive skills
+ Strong organizational skills
+ Excellent interpersonal skills
+ Ability to create and complete comprehensive, accurate and constructive written reports
+ Ability to work in a team environment
+ Ability to meet or exceed Performance Competencies
**Proficient in Snyk for Application Security:** Demonstrated expertise in integrating Snyk into CI/CD pipelines to proactively identify and remediate vulnerabilities in open-source dependencies, container images, and infrastructure as code. Skilled in leveraging Snyk's developer-first tools to maintain secure codebases, enforce security policies, and ensure compliance with industry standards. Experienced in configuring automated scans, interpreting results, and collaborating with development teams to implement effective remediation strategies, contributing to a robust DevSecOps culture.
**TAKING CARE OF YOU**
+ Career development and promotional growth opportunities
+ A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more
\#LI-TS1
Work environment requirements for entry-level opportunities include -
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines
Travels as required
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$87k-113k yearly est. 60d+ ago
IT Project Management Specialist Sr
Sedgwick 4.4
Sedgwick job in Fayetteville, NC
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
IT Project Management Specialist Sr
**PRIMARY PURPOSE OF THE ROLE** : Manages software development projects associated with Sedgwick's Client Facing Applications (via One, my Sedgwick and Smart.ly). The project manager is responsible for organizing, defining, and overseeing all facets of the project ensuring timely completion of defined scope meeting project stakeholder expectations.
**ARE YOU AN IDEAL CANDIDATE?** We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.
**ESSENTIAL RESPONSIBLITIES MAY INCLUDE**
+ Works closely with project stakeholders (clients, business, and IT representatives) to define and document project scope and objectives
+ Prepares detailed project plans/schedules to monitor and track progress through completion.
+ Manages changes to project scope using appropriate verification/approval techniques
+ Performs issue and risk management and escalates to management as needed
+ Ensures all assigned projects are delivered with agreed scope and objectives, on time and within the budgeted level of effort allocated for the assigned project.
+ Creates and maintains comprehensive project documentation as required by established standards set by the IT governance office.
+ Performs other duties as assigned.
+ Supports the organization's quality program(s).
**QUALIFICATIONS**
Bachelor's degree requested, major in computer science field preferred. Project Management Professional (PMP) certification is a plus.
Six (6) years of related experience or equivalent combination of education and experience required. Experience managing application development projects preferred.
Skills & Knowledge
+ Knowledge of claims management business and technology
+ Excellent oral and written communication
+ Strong knowledge of project management
+ Experience with Software Development Life Cycle (SDLC) methodologies (Agile/Waterfall)
+ Experience managing cross functional team projects
+ Ability to manage multiple projects at different stages in the SDLC
+ Strong familiarity with project scheduling tools and methods
+ PC literate, including Microsoft Office products (specifically Excel)
+ Strong organizational skills
+ Ability to define, manage to and meet timelines
+ Ability to manage several competing priorities simultaneously
+ Ability to work in a fast-paced environment
+ Flexible, able to quickly adjust to changes in priorities
+ Highly versatile, quickly master new roles, responsibilities, technologies, and environments
+ Analytical and interpretive skills
+ Problem solving and troubleshooting skills
+ Ability and willingness to take initiative
+ Ability to work in a team environment
+ Positive attitude (patience) and interpersonal skills
+ Solid negotiation skills
+ Expertise in development and executing best practices (policies, procedures, processes, and methodologies) to optimize performance
+ Ability to meet or exceed Performance Competencies
Additional Job Details
+ This role will be supporting the client facing applications (Global Intake, my Sedgwick, via One)
+ Claims experience/knowledge and/or Intake experience/knowledge a plus
+ Position may sit in any Sedgwick office or telecommute
**TAKING CARE OF YOU**
+ Career development and promotional growth opportunities.
+ A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more.
\#IT
\#informationtechnology
Work environment requirements for entry-level opportunities include -
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines
**NOTE:** Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the , consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the** **right candidate for this or other roles.**
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$87k-116k yearly est. 44d ago
IT Systems Analyst Specialist Sr
Sedgwick 4.4
Sedgwick job in Fayetteville, NC
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
IT Systems Analyst Specialist Sr
**PRIMARY PURPOSE OF THE ROLE** : To lead the business analysis efforts for implementations and large, multi-line projects; to review, analyze and document internal and client user needs; and to provide mentorship and leadership within the business analysis team.
**ARE YOU AN IDEAL CANDIDATE?** We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.
**ESSENTIAL RESPONSIBLITIES MAY INCLUDE**
+ Leads the requirements management efforts for large projects to include new client implementations (client facing) and large strategic projects; devises and executes a requirements management plan for assigned projects; and takes ownership of the business analysis role throughout the project.
+ Identifies and understands stakeholders; initiates and facilitates meetings and discussions with stakeholders as appropriate.
+ Works with project managers, project requestors, operations, business representatives, IT representatives and clients to ensure complete understanding of software requirements; provides business related IT knowledge to clients and business representatives during the requirements management process.
+ Produces project requirements documentation, including written documents, process diagrams, report mock-ups, wire frames and other documentation as required, using standard templates.
+ Meets deadlines and manages work to timelines.
+ Mentors team members.
**QUALIFICATIONS**
Bachelor's degree required; major in computer science field preferred.
Six (6) years of related experience or equivalent combination of education and experience required. Experience in multi-line claims management processes and system requirements strongly preferred.
Skills & Knowledge
+ Strong knowledge of third party administration/claims management business and technology
+ PC literate, including Microsoft Office products
+ MS SQL experience is preferred
+ Analytical and interpretive skills
+ Strong organizational skills
+ Excellent interpersonal skills
+ Excellent negotiation skills
+ Self motivated
+ Ability to work in a team environment
+ Ability and willingness to take initiative
+ Ability to meet or exceed Performance Competencies
**TAKING CARE OF YOU**
+ Career development and promotional growth opportunities.
+ A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more.
\#IT
\#informationtechnology
Work environment requirements for entry-level opportunities include -
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the , consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the** **right candidate for this or other roles.**
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$75k-92k yearly est. 17d ago
Claims Examiner - Liability (REMOTE- BI/Lit exp & licensed in any: NC, SC, VA, FL DE DC DE MD)
Sedgwick 4.4
Sedgwick job in Fayetteville, NC
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Claims Examiner - Liability (REMOTE- BI/Lit exp & licensed in any: NC, SC, VA, FL DE DC DE MD)
***Looking for bodily injury/ligation adjuster with auto- trucking claim, product claims, GL premises. Needs to be licensed in NC, SC, VA, FL DE DC DE MD. ***
Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world's best brands?
+ Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.
+ Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world's most respected organizations.
+ Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
+ Leverage Sedgwick's broad, global network of experts to both learn from and to share your insights.
+ Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.
+ Enjoy flexibility and autonomy in your daily work, your location, and your career path.
+ Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.
**ARE YOU AN IDEAL CANDIDATE?** We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.
**PRIMARY PURPOSE** **:** To analyze complex or technically difficult general liability claims to determine benefits due; to work with high exposure claims involving litigation and rehabilitation; to ensure ongoing adjudication of claims within service expectations, industry best practices and specific client service requirements; and to identify subrogation of claims and negotiate settlements.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Analyzes and processes complex or technically difficult general liability claims by investigating and gathering information to determine the exposure on the claim; manages claims through well-developed action plans to an appropriate and timely resolution.
+ Assesses liability and resolves claims within evaluation.
+ Negotiates settlement of claims within designated authority.
+ Calculates and assigns timely and appropriate reserves to claims; manages reserve adequacy throughout the life of the claim.
+ Calculates and pays benefits due; approves and makes timely claim payments and adjustments; and settles clams within designated authority level.
+ Prepares necessary state fillings within statutory limits.
+ Manages the litigation process; ensures timely and cost effective claims resolution.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
+ Performs other duties as assigned.
+ Supports the organization's quality program(s).
+ Travels as required.
**QUALIFICATIONS**
**Education & Licensing**
Bachelor's degree from an accredited college or university preferred.
**Experience** :
5 years of Liability claims management experience or equivalent combination of education and experience required.
**TAKING CARE OF YOU**
+ Flexible work schedule.
+ Referral incentive program.
+ Career development and promotional growth opportunities.
+ A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$51k-71k yearly est. 41d ago
Sr IT Security Advisor
Sedgwick 4.4
Sedgwick job in Fayetteville, NC
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Sr IT Security Advisor
**PRIMARY PURPOSE OF THE ROLE:** To manage the implementation of security measures to protect company data, networks, and computer systems. To focus on executing security fundamentals for threat detection, investigation, and response efforts.
**ARE YOU AN IDEAL CANDIDATE?** We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.
**ESSENTIAL RESPONSIBILITIES MAY INCLUDE**
+ Engineers, implements and monitors security measures for the protection of computer systems, networks and information.
+ Identifies and defines system security requirements.
+ Designs computer security architecture and develops detailed cyber security designs.
+ Prepares and documents standard operating procedures and protocols.
+ Configures and troubleshoots security infrastructure devices.
+ Develops technical solutions and new security tools to assist in mitigating security vulnerabilities and automating repeatable tasks.
+ Leads IT groups and business units as necessary in troubleshooting compatibility issues between security tools and business or productivity programs.
+ Performs analysis of suspected malicious code and other software or programs and provides written or verbal analysis to management.
+ Analyzes client and customer needs as required and provides clear and concise reports to leadership.
+ Experience configuring and managing scan engines, sites, and asset groups.
+ Skilled in interpreting vulnerability findings, prioritizing remediation efforts using Real Risk Score and Threat Intelligence.
+ Ability to create and manage custom dashboards, reports, and alerts within InsightVM.
+ Familiarity with Remediation Projects and tracking progress across teams.
+ Knowledge of Live Dashboards and Query Builder for real-time visibility.
+ Experience integrating InsightVM with ticketing systems (e.g., ServiceNow, Jira) for automated remediation workflows.
+ Understanding of Nexpose scan engine architecture and deployment.
+ Ability to use InsightVM APIs for automation and custom integrations.
+ Experience coordinating internal and external penetration testing engagements.
+ Skilled in scoping penetration tests based on business needs, asset criticality, and threat landscape.
+ Ability to liaise between third-party testers, internal teams, and stakeholders to ensure smooth execution.
+ Familiarity with test scheduling, resource allocation, and minimizing operational impact.
+ Understanding of penetration testing methodologies (e.g., OWASP, NIST SP 800-115, PTES).
+ Ability to review and validate test findings, assess risk levels, and prioritize remediation.
+ Experience with vulnerability management tools (e.g., Rapid7 InsightVM, Tenable, Qualys) to correlate findings.
+ Knowledge of network, application, cloud, and physical security testing scopes.
+ Skilled in reviewing and distributing pen test reports, ensuring clarity and actionable insights.
+ Ability to track and report on remediation progress, including retesting and closure validation.
+ Experience maintaining audit trails and documentation for compliance and governance.
+ Familiarity with regulatory requirements (e.g., PCI-DSS, HIPAA, SOX, GDPR) related to penetration testing.
+ Ability to align testing efforts with risk management frameworks and security policies.
**Experience using Rapid7 InsightVM for vulnerability scanning and management required.**
**QUALIFICATIONS**
Bachelor's degree in Information Systems, computer science, or related technology field from an accredited college or university preferred. Related technical institute certification preferred.
Eight (8) years of encryption technologies/algorithms, digital forensics, network topologies, and access controls experience or equivalent combination of educated and experience required.
Skills & Knowledge
+ Knowledge of TCP/IP services
+ Knowledge of audit and compliance
+ Knowledge of vulnerability management
+ Knowledge of penetration testing
+ Knowledge of various operating systems
+ Knowledge of desktop productivity software
+ Knowledge of Carbon Black Protection
+ Knowledge of Symantec Endpoint Protection and host data loss prevention
+ Knowledge of information technology security frameworks
+ Excellent oral and written communication skills, including presentation skills
**TAKING CARE OF YOU**
+ Career development and promotional growth opportunities.
+ A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more.
\#IT
\#informationtechnology
Work environment requirements for entry-level opportunities include -
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the , consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Workforce Analytics & Productivity Monitoring Analyst
**PRIMARY PURPOSE OF THE ROLE:** To manage Sedgwick's Workforce Analytics software and serve as a product owner who works with the various lines of business to champion the use of the product, administer the software and work with various stakeholders to integrate the product into daily operations.
**ESSENTIAL RESPONSIBLITIES MAY INCLUDE**
+ Engineers, implements, monitors and champions Workforce Analytics & Productivity Monitoring software.
+ Identifies and defines system and application requirements.
+ Designs workforce analytics/productivity monitoring architecture and develops detailed roll-out plans.
+ Prepares and documents standard operating procedures and protocols.
+ Configures and troubleshoots application and integrated devices.
+ Develops technical solutions and new productivity/monitoring tools to assist in workforce analytics and automating repeatable tasks.
+ Leads IT groups and business units as necessary in troubleshooting compatibility issues between tools and business or productivity programs.
+ Performs analysis of software or programs and provides written or verbal analysis and recommendations to management. Analyzes client and customer needs as required and provides clear and concise reports and recommendations to leadership.
+ Works closely with management on assigned projects from inception through implementation ensuring adequate internal communication and user involvement is maintained.
The candidate will be responsible for administering and supporting workforce analytics and productivity monitoring platforms, ensuring optimal configuration, performance, and data integrity. Key responsibilities include software setup and customization, user enrollment and access management, and seamless integration with enterprise systems such as HRIS and identity management platforms. The role requires strong capabilities in data management, report customization, dashboard development, and analytical interpretation of workforce trends. The candidate will also be expected to communicate effectively with stakeholders, provide training and onboarding for end users, coordinate with software vendors for support and enhancements, and maintain audit readiness by ensuring compliance with data governance and privacy standards.
**QUALIFICATIONS**
Bachelor's degree in Information Systems, computer science, or related technology field from an accredited college or university preferred. Related technical institute certification preferred.
Eight (8) years of encryption technologies/algorithms, digital forensics, network topologies, and access controls experience or equivalent combination of educated and experience required.
Skills & Knowledge
+ Knowledge of Workforce Analytics applications such as ActivTrak, Teramind, Insightful, etc.
+ Knowledge of Performance Monitoring applications & concepts
+ Knowledge of audit and compliance
+ Knowledge of various operating systems
+ Knowledge of desktop productivity software
+ Excellent oral and written communication skills, including presentation skills
+ PC literate, including Microsoft Office products
+ Analytical and interpretive skills
+ Strong organizational skills
+ Excellent interpersonal skills
+ Ability to create and complete comprehensive, accurate and constructive written reports
+ Ability to work in a team environment
+ Ability to meet or exceed Performance Competencies
**TAKING CARE OF YOU**
+ Career development and promotional growth opportunities.
+ A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more.
\#IT
\#informationtechnology
Work environment requirements for entry-level opportunities include -
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the , consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the** **right candidate for this or other roles.**
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$69k-93k yearly est. 60d+ ago
National General Adjuster - Mid Atlantic Region
Sedgwick 4.4
Sedgwick job in Fayetteville, NC
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
National General Adjuster - Mid Atlantic Region
**PRIMARY PURPOSE** **:** To handle losses or claims nationally regardless of size, including having the ability to address any complex adjustment issue and any medium sized and relatively complex National Account.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Examines insurance policies, claims, and other records to determine insurance coverage.
+ Administers and reconciles complex catastrophic claims for property.
+ Interviews, telephones, or corresponds with claimant(s) and witnesses regarding claim.
+ Consults police and hospital records; and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.
+ Estimates cost of repair, replacement, or compensation.
+ Prepares report of findings and negotiates settlement with claimant.
+ Recommends litigation by legal department when settlement cannot be negotiated.
+ Attends litigation hearings.
+ Revises case reserves in assigned claims files to cover probably costs.
+ Prepares loss experience reports to help determine profitability and calculates adequate future rates.
+ Interacts with excess carrier to determine coverages, excess insurance levels, and potential reimbursements.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
+ Performs other duties as assigned.
+ Travels as required.
**QUALIFICATIONS**
**Education & Licensing**
Bachelor's degree from an accredited college or university preferred. Must have earned the IIA-AIC designation and be actively pursuing another professional insurance designation.
**Experience**
Five (5) years of related experience or equivalent combination of education and experience required.
**Skills & Knowledge**
+ Strong oral and written communication, including presentation skills
+ PC literate, including Microsoft Office products
+ Strong customer service skills
+ Attention to detail and accuracy
+ Good time management and organizational skills
+ Ability to work independently or in a team environment
+ Ability to meet or exceed Performance Competencies
**WORK ENVIRONMENT**
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical:
+ Ability to stand and/or walk for long periods of time.
+ Ability to kneel, squat or bend.
+ Ability to work outdoors in hot and/or cold weather conditions.
+ Ability to climb, crawl, stoop, kneel, reaching/working overhead.
+ Ability to lift/carry up to 50 pounds.
+ Ability to push/pull up to 100 pounds.
+ Ability to drive up to 4 hours per day.
+ Must have continual use of manual dexterity.
Auditory/Visual: Hearing, vision and talking.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is 77,321.00 - 108,250.00. (Bonus or commission eligibility, if applicable). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$58k-80k yearly est. 60d+ ago
Regional General Adjuster - Mid Atlantic Region
Sedgwick 4.4
Sedgwick job in Fayetteville, NC
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Regional General Adjuster - Mid Atlantic Region
**PRIMARY PURPOSE** **:** To handle losses or claims regionally unassisted up to $10M, including having the ability to address most complex adjustment issues pertaining to damages and coverage; to assist on even larger losses and manage smaller and non-complex National Accounts.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Examines claim forms and other records to determine insurance coverage.
+ Administers and reconciles complex catastrophic claims for property.
+ Interviews, telephones, or corresponds with claimant and witnesses regarding claim.
+ Consults police and hospital records; and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.
+ Estimates cost of repair, replacement, or compensation.
+ Prepares report of findings and negotiates settlement with claimant.
+ Recommends litigation by legal department when settlement cannot be negotiated.
+ Attends litigation hearings.
+ Revises case reserves in assigned claims files to cover probable costs.
+ Prepares loss experience reports to help determine profitability and calculates adequate future rates.
+ Interacts with excess carrier to determine coverages, excess insurance levels, and potential reimbursements.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
+ Performs other duties as assigned.
+ Travels as required.
**QUALIFICATIONS**
**Education & Licensing**
Bachelor's degree from an accredited college or university preferred. Must have earned the IIA-AIC designation and be actively pursuing another professional insurance designation. Appropriate state adjuster license is required.
**Experience**
Five (5) years of related experience or equivalent combination of education and experience required.
**Skills & Knowledge**
+ Strong oral and written communication, including presentation skills
+ PC literate, including Microsoft Office products
+ Strong customer service skills
+ Attention to detail and accuracy
+ Good time management and organizational skills
+ Ability to work independently or in a team environment
+ Ability to meet or exceed Performance Competencies
**WORK ENVIRONMENT**
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical:
+ Must be able to stand and/or walk for long periods of time.
+ Must be able to kneel, squat or bend.
+ Must be able to work outdoors in hot and/or cold weather conditions.
+ Have the ability to climb, crawl, stoop, kneel, reaching/working overhead
+ Be able to lift/carry up to 50 pounds
+ Be able to push/pull up to 100 pounds
+ Be able to drive up to 4 hours per day.
+ Must have continual use of manual dexterity
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is 61,857.00 - 86,600.00. (Bonus or commission eligibility, if applicable). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$58k-80k yearly est. 60d+ ago
Executive General Adjuster - Mid Atlantic Region
Sedgwick 4.4
Sedgwick job in Fayetteville, NC
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Executive General Adjuster - Mid Atlantic Region
**PRIMARY PURPOSE** : To investigate claims internationally of any size or complexity, against insurance or other companies for personal, casualty, or property loss or damages and attempts to effect out-of-court settlement with claimants.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Handles complex losses locally unassisted up to designated authority; assists on larger losses, including handling accounting-based losses (business interruption and stock).
+ Examines claim form and other records to determine insurance coverage.
+ Interviews, telephones, or corresponds with claimant and witnesses regarding claim.
+ Consults police and hospital records; and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.
+ Estimates cost of repair, replacement, or compensation.
+ Prepares report of findings and negotiates settlement with claimant.
+ Recommends litigation by legal department when settlement cannot be negotiated.
+ Attends litigation hearings.
+ Revises case reserves in assigned claims files to cover probable costs.
+ Prepares loss experience reports to help determine profitability and calculates adequate future rates.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
+ Performs other duties as assigned.
+ Supports the organization's quality program(s).
+ Travels as required.
**QUALIFICATIONS**
**Education & Licensing**
Bachelor's degree from an accredited college or university preferred. Must have earned the IIA-AIC designation and be actively pursuing another professional insurance designation. Appropriate state adjuster license is required.
**Experience**
Five (5) years of related experience or equivalent combination of education and experience required.
**Skills & Knowledge**
+ Strong oral and written communication, including presentation skills
+ PC literate, including Microsoft Office products
+ Strong customer service skills
+ Attention to detail and accuracy
+ Good time management and organizational skills
+ Ability to work independently or in a team environment
+ Ability to meet or exceed Performance Competencies
**WORK ENVIRONMENT**
When applicable and appropriate, consideration will be given to reasonable accommodations.
**Mental** : Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
**Physical** :
+ Must be able to stand and/or walk for long periods of time.
+ Must be able to stand and/or walk for long periods of time.
+ Must be able to kneel, squat or bend.
+ Must be able to work outdoors in hot and/or cold weather conditions.
+ Have the ability to climb, crawl, stoop, kneel, reaching/working overhead
+ Be able to lift/carry up to 50 pounds
+ Be able to push/pull up to 100 pounds
+ Be able to drive up to 4 hours per day.
+ Must have continual use of manual dexterity.
**Auditory/Visual** : Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is 100,518.00 - 140,725.00. (Bonus or commission eligibility, if applicable). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**