Service specialist jobs in Council Bluffs, IA

Customer Relations Representative (CRR) LHH Recruitment Solutions is seeking a Customer Relations Representative (CRR) to join our client's team in a role combining claims intake and customer service responsibilities. This position processes First Reports of Injury and handles high-volume customer inquiries with professionalism and accuracy. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and demonstrates strong communication and multitasking skills. Location: Omaha, NE 68114 Shift: Monday - Friday / 8:00 AM - 5:00 PM (flexible start times after initial training) Compensation: $25.00 - $28.00 per hour (DOE) Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Claims Intake & Processing: Receive and process First Reports of Injury via online submissions, phone calls, mail, and fax. Input new claims into the claims system and verify policy coverage; escalate issues to Underwriting when necessary. Perform quality checks on vendor-completed claims and correct data as needed. Prepare and mail initial contact letters for new claims. Respond to incoming calls and emails regarding claim status, grievances, and general inquiries. Use active listening and probing questions to resolve customer concerns accurately and completely. Document all interactions thoroughly in proprietary systems and ensure timely follow-up. Distribute or escalate calls to appropriate personnel and collaborate with internal teams to resolve issues. Identify process inefficiencies and recommend improvements to enhance service levels. Maintain accurate records and assist with analytical reporting for management. Support special projects and assignments as needed. Uphold company policies, confidentiality standards, and compliance requirements. Qualifications: High School Diploma or equivalent; Associate degree or technical certification preferred. 1-2 years of call center or customer service experience required; experience in claims or insurance preferred. Strong data entry skills and attention to detail. Proficiency in Microsoft Office and ability to learn new software quickly. Excellent communication, problem-solving, and organizational skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Competencies: Customer Service: Respond promptly and professionally to customer needs. Dependability & Initiative: Follow instructions, meet deadlines, and seek opportunities for improvement. Ethics & Professionalism: Maintain confidentiality, integrity, and respect in all interactions. Technical Skills: Accurate data entry and familiarity with claims systems. Adaptability: React well under pressure and adjust to changing priorities. Pay Details: $25.00 to $28.00 per hour Search managed by: Jason Timothy Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Key Responsibilities: Customer Service Serve as a primary contact for customer inquiries via phone, email, and chat. Provide product information, pricing details, availability, and order status updates. Resolve customer issues efficiently and escalate complex matters to the appropriate departments. Maintain detailed customer records and ensure accurate data entry within CRM or ERP systems. Manage returns, replacements, and warranty requests according to company policies. Sales Support Assist sales representatives with quotes, proposals, contracts, and order documentation. Prepare and process purchase orders, sales orders, invoices, and shipping documents. Track open orders and follow up on pending items with internal teams such as production, logistics, and finance. Support sales reporting by compiling data, generating dashboards, and monitoring performance metrics. Coordinate with marketing for sales materials, product catalogs, and promotional campaigns. Communication & Coordination Collaborate across departments to ensure accurate order fulfillment and customer satisfaction. Communicate changes in product availability, lead times, or special requirements to both customers and internal teams. Schedule and support customer meetings, demos, and follow-ups for the sales team. Administrative Duties Maintain organized files, order records, and customer databases. Assist in updating pricing sheets, product lists, and internal documentation. Support onboarding of new customers or distributors with required forms and documentation. Qualifications: High school diploma or equivalent; associate or bachelor's degree preferred. 2+ years of experience in customer service, inside sales, or sales support. Strong communication and interpersonal skills. Proficiency in CRM/ERP systems (Salesforce, NetSuite, SAP, or similar). Excellent organizational and time-management abilities. Strong problem-solving skills and attention to detail. Ability to multitask and work in a fast-paced environment

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. Additionally, you will provide support to management as needed. We're especially looking for team members who are available to work weekends, when customer engagement is at its peak! In this position, you'll: Drive sales by engaging customers and bringing brands to life through live events and product sampling. Work on weekends (Friday, Saturday, Sunday), when stores are busiest and your impact is greatest. What we offer: Competitive wages: $ 16.00 per hour Growth opportunities - We promote from within No experience needed - we provide full training and team support Weekend shifts on Friday, Saturday, Sunday Customizable benefits including medical, dental, vision, life insurance, wellness programs, and discounts through Associate Perks Now, about you: Are friendly, enthusiastic, and comfortable interacting with customers and store management Are 18 years or older Available to work 2+ shifts per weekend, Friday through Sunday. Available to work minimum 3 weekends per month. Can lift up to 50 lbs. and stand for up to 6 hours Are comfortable preparing, cooking, and cleaning work areas and equipment Have reliable transportation Demonstrate excellent customer service and teamwork Are a motivated self-starter who works well independently and with others Always put safety first in a retail environment If you're ready to make weekends work for you, we can't wait to meet you. Apply now and start making a difference where it matters most!

Start Date: January 26, 2026 - Training is 6 weeks on-site in the Omaha, NE office. There is no PTO allowed during training. Location: Omaha, NE Office - 1926 S 67th St, Suite 200, Omaha NE 68106. You will be expected to be in office 2 days a week, post training. Hourly Rate: $25 per hour Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Bready* to make a change? As a Senior Customer Care Specialist - International, you will provide a world-class experience to our Toast Customers through answering incoming customer questions from multiple channels including phone, chat, and email. You are driven with purpose to resolve solutions and act as a Toast expert to help Toast's customers thrive. You are hungry to learn, deliver a hospitality mindset, and are excited to showcase our rapidly expanding hardware and software suite. To thrive as a Senior Customer Care Specialist at Toast, you are resilient, motivated to deliver high quality customer interactions, and excel in ambiguous environments. About this roll* Leverage your Toast product knowledge and customer service skills to answer incoming calls, chats and/or casework from Toast Customers Deliver a top tier customer experience through creative problem-solving and consistent probing, to craft accurate & timely outcomes for Toast Customers Conduct Toast procedures to escalate and coordinate the customer response in accordance with Toast values Expand your knowledge of Toast's hardware and software weekly through professional development time, trainings, knowledge base articles, and the experience gained from performing the roll Do you have the right ingredients*? 2 + years of experience in a role responsible for customer satisfaction and championing the customer experience Success operating independently and navigating competing priorities in a constantly changing environment Proven track record of success navigating and troubleshooting technical tools, for instance a Apple laptop and Android based software + Toast-native hardware Strong verbal and written communication, organizational, and influencing skills Special Sauce* (Non-essential Skills/Nice to Haves) Experience answering incoming phone calls, emails, and chats through a ticketing system Experience working in the tech industry or for a SaaS company Open to schedules that may include weekends, holidays and nights AI at Toast At Toast we're Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Spread of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** *Bread puns encouraged but not required The starting pay rate for this role is below. Please note, there is not a range for this role, the number listed below is the rate.Pay Rate$25-$25 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Primary Function: The Federal Work Study assigned to the Military Veteran Service Center (MVSC) will work directly with the Manager and Director in order to maintain efficient and effective daily operations at the MVSC facility. The Federal Work Study personnel will serve as a front-line representative of the MVSC by doing and performing a range of tasks to support its internal services and Veteran related campus activities. Essential Functions: Customer Service Serve Veterans by greeting, welcoming, directing and announcing them appropriately Answer, screen and forward any incoming phone calls while providing basic information and resource to Veteran students Maintain security by following procedures and controlling access (monitor visitor kiosk, escort as necessary) in the MVSC Assist in room preparation for Veteran related meetings, clinics, and seminars hosted by the MVSC on campus Mentor Provide one-on-one support to Veteran students through dissemination of general information regarding Veteran benefits and/or services Assist VSOC in delivering VA information, assistance, activities, and outreach to current Veteran students and those using VA Benefits Bellevue University Veteran Services Provide assistance to Veteran student population via phone, email, or in person Perform other duties such as filing, photocopying, collating, and faxing Veteran related documents. Employment Coordinator Assist MVSC Manager in identifying veteran employment opportunities Keep all employment opportunities and materials posted on the bulletin board current. Volunteer Coordinator Assist MVSC Manager in identifying veteran related volunteer activities on campus or in the community that our students can support. Keep all volunteer opportunities and materials posted on the bulletin board current Marginal Duties and Responsibilities: Perform other task as assigned to support Veteran services at Bellevue University Participate in the planning and delivery of Veteran student services and programs Qualifications/Skills: Strong verbal, written, and interpersonal communication skills required Effective time management, critical thinking, ability to multi-task and problem-solving skills are required. Excellent customer service orientation to establish and maintain collaborative partnerships with Veteran students. Proficiency using MS Office products required Working Conditions: Strong Work Study personnel have frequent face-to-face, on-line, phone, video, email, or other digital media contact with students. Work Study personnel work in an open office environment The professional behavior of Work Study personnel has a direct impact on Bellevue University's reputation and therefore must adhere to the university's code of ethical conduct. Weekend or holiday work will not be required Appropriate attire to represent Bellevue University as you serve students and guests. NOTE: The statements above are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. The Higher Education Opportunity Act requires institutions participating in federally funded financial aid programs to make information about the institution available to the public, current and prospective students, and current and prospective employees. The Bellevue University Consumer Information webpage, found at *************************************************************************** provides readily accessible information to help consumers make informed decisions about post-secondary education. Bellevue University's Annual Security and Fire Safety Report (ASR), found at ************************************************************************************ provides information about campus crime statistics and institutional security policies and procedures as well as information about student housing fire statistics and fire safety policies. You can obtain a paper copy of these reports from the Bellevue Dean of Students office by calling ************. In addition to this, Bellevue University is an Equal Opportunity Employer.

The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status. Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Greets customers promptly and provides friendly competent customer service. Coordinates the service center's scheduling and workflow. Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs. Answers customer questions about service outcomes and consults with the Technicians as needed. Understands marketing and sales strategies to finalize all transactions. Consults with Technicians about needed repairs and communicates those needs with the customer. Comprehends the industry needs by increasing knowledge of products and services. Understands the customer's need and be able to communicate those needs to the Technicians and vice versa. Responsible for keeping all customer facing items cleaned, stocked, and up to date. Responsible for receiving merchandise, stocking, and updating pricing for all showroom products. Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company. Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Valid Driver's license and insurable to drive. Able to maintain working knowledge of parts inventory. Able to complete the Service Advisor New Team Member Training within the first 90 days of employment. Able to work on the computer system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.

Digital Member Service Consultant Cobalt Credit Union - Headquarters 7148 Towne Center Parkway Papillion, NE 68046 The typical schedule is Monday through Friday 8:00 a.m. to 5:00 p.m. Additional hours may be required depending upon business need. Saturdays may be required. Our Digital Experience Consultant is responsible for providing an innovative approach to combining a digitally focused member experience and acquisition. This position will provide solutions to satisfy member's and potential member's financial needs by interacting via virtual channels. This position will cross-sell credit union retail and business products and services as well as service existing account relationships. Individuals in this role will be on camera and must be professional, welcoming and responsible on camera and all other venues. Education and/or Experience Requirements *Spanish Bilingual skills a must* - bilingual employees earn an additional $1/hour High school diploma or equivalent required. Associate or bachelor's degree in business or related field preferred. Minimum 1 year in a financial institution and customer service experience required Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach. Demonstrated ability to learn new systems and applications, as well as the ability to understand, adapt and adjust responsibilities/workflows because of system upgrades. Proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports. Cobalt Credit Union, based in Papillion, Nebraska, employs over 250 team members throughout our twenty-four locations. Cobalt Credit Union was established in 1946 to serve the military and we now offer our services to all community members within the counties that we serve. As a not-for-profit company, our mission is to be our members' trusted financial partner providing tailored solutions to support them throughout their life events. As an organization we believe in developing our employees through ongoing training and individualized coaching. We are a family-oriented culture who cares about our employees and we pride ourselves on offering our employees growth opportunities within the organization. Equal Opportunity Employer/Vet/Disabled

The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: * Supports operations team with discovery and training as necessary with AdaptHealth processes. * Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis. * Develop and maintain working knowledge of current products and services offered by the company * Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services. * Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include * Review all required documentation to ensure accuracy * Accurately process, verify, and/or submit documentation * Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles * Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region) * Navigate through multiple online EMR systems to obtain applicable documentation * Enter and review all pertinent information in EMR system including authorizations and expiration dates * Meet quality assurance requirements and other key performance metrics * Pays attention to detail and has great organizational skills * Actively listens to teams, region leaders and handle stressful situations with compassion and empathy. * Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections. * Collaborate with the Operations Team on exceptions and solutions within workflow processes * Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies * Assist with various projects and tasks as needed for various unique processes * Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices. * Participate in the effort to create training materials and train client engagement and service teams * Maintain patient confidentiality and function within the guidelines of HIPAA. * Completes assigned compliance training and other educational programs as required. * Maintains compliant with AdaptHealth's Compliance Program. * Perform other related duties as assigned. Competency, Skills and Abilities: * Excellent ability to communicate both verbally and in writing * Ability to prioritize and manage multiple tasks * Proficient computer skills and knowledge of Microsoft Office * Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction * General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. * Work well independently and as part of a group * Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team Requirements Education and Experience Requirements: * High School Diploma or equivalency * Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Physical Demands and Work Environment: * Work environment will be stressful at times, as overall office activities and work levels fluctuate * Must be able to bend, stoop, stretch, stand, and sit for extended periods of time * Subject to long periods of sitting and exposure to computer screen * Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use * Excellent ability to communicate both verbally and in writing * Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. * Mental alertness to perform the essential functions of position.

Give us a Year - We will give you a Career! At Arona Home Essentials we make it easy to own your success! With a variety of positions and opportunities- we help you make your career what YOU want it to be. Do you like Sales? Do you like Customer Service? Do you like staying busy and on-the-go as a Delivery Driver? Or do you enjoy helping others and being part of a team? If any of these are a “Yes!”, then we may have the perfect role for you! Why work for Arona Home Essentials? We create opportunities for you! We make it a point to promote within creating endless growth potential for you! You can work your way to the future you want, we will help you own it! Arona has a long legacy as the leader in the rent to own industry. Arona is built on a foundation of excellence, customer focus, quality products and services and amazing team members! We are currently operating fifty-five stores in Iowa, Nebraska, Illinois, Michigan, Florida, Colorado, Indiana, Kentucky, Missouri, New York, Pennsylvania, and Puerto Rico. Included is a comprehensive benefits package that includes: · How would you like to have Sundays off? Yes, every Sunday we are closed! · Paid time off including vacation, personal days, and holidays · Medical, Dental, Vision, Short Term Disability · Company paid Long-Term Disability and Life Insurance · Employee Assistance Plan · 401k Plan with a company match · Bonus & commission opportunities paid monthly! · Ongoing training and development · A family friendly work environment · Rewards for service Below is a list of our current positions along with a brief explanation of each job. If one, or several of these jobs interest you, we would love to hear from you! General Manager - Direct management of an Arona Home Essentials store with profit and loss responsibility. Asset management, customer growth and maintenance, revenue production, personnel development and inventory control are key result areas of this position. The Big 5 is done daily! Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is responsible for the renewal payment process. Responsible for achieving company standards on non-renewal closing percentages. Market and Growth Manager - Manage the sales and marketing function in an Arona Home Essentials store. Major emphasis on telephone and floor sales, direct marketing, new customer growth, local social media reach, customer service program and store merchandising. Market and Growth Associate - Responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the first up system. Customer Retention Associate - Assisting the Customer Accounts Department in lease agreement renewal. Delivery Specialist - This position is responsible for merchandise handling such as loading, securing, delivering, setting up, troubleshooting, and demonstrating. Reviewing a lease agreement is also occasionally required. Education and Experience · Must have a high school diploma or equivalent or at least 1 year of working experience Required Skills and Competencies · Must have a valid state driver's license and safe driving record · Must be 18 years of age or older · Bi-lingual is a PLUS! Physical Requirements · Positions routinely require lifting, loading, and “dollying” merchandise over fifty pounds You must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's License and comply with the Arona Driver Qualification Policy. You must pass a drug screening and criminal background investigation. EEOC Statement Arona Home Essentials s is an Equal Opportunity Employer

Job DescriptionDescription: Role: Building relationships by helping members find solutions in their current financial circumstances. Work with members on an individual basis to offer solutions while taking into account the financial strength of the membership. Essential Functions: Communicate effectively with members to educate them on the negative consequences of financial mismanagement. Educate staff on collection procedures. Responsible for the processing garnishments, levies, bankruptcy cases, repossessions, and charge-offs, and actively work recoveries. Maintain deceased member's accounts. Work with deceased member's family or representative with empathy and sympathy. Process debt protection claims for members. Balance General Ledgers as assigned. Verify credit report disputes and confirm the accuracy of the report. Review loan files to determine the credit risk related to the loan and that it adheres to compliance of internal policies and procedures. Manage the credit union's audit function to ensure compliance with all regulatory policies and procedures and to safeguard the credit union's assets. Regularly release titles and mortgage liens once the loan is paid in full. Proactively works with legal staff as well as external auditors and examiners in the identification and development of appropriate new procedures and controls and/or improvement to existing ones. Assist in any area as directed. Expectations: Educated in bankruptcy law, federal law, and state law. Keep the combined loan delinquency and charge-off ratio below the standard set by the Board of Directors. Actively look for alternative solutions to member financial difficulties and make proper recommendations. Provide prompt, accurate, courteous, friendly, timely and professional service to all members. Learn member needs and recommend appropriate products and services. Develop an understanding and adhere to credit union history, philosophy, and comply with all operational policies and procedures. Skills and Abilities: Maintains a professional work environment and businesslike appearance. Motivate or influence others with a significant level of diplomacy and trust is required, in addition to normal work courtesy and tact. Strong attention to detail and the ability to work with minimal supervision. Has excellent written, oral and interpersonal communication skills. Promotes the well-being of our members, volunteers, employees, and community. Maintains a calm and courteous demeanor in demanding situations. Education and Experience Two years of college level courses or previous banking work experience. Previous collections and compliance position experience preferred. Working conditions: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The noise level in the work environment is usually minimal. Physical Conditions: While performing the duties of this job, the employee is occasionally required to walk; sit; stand; use hands to handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop; speak or hear. Employees must occasionally lift and/or move 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Requirements:

Job DescriptionBenefits: Company parties Opportunity for advancement Paid time off Training & development Benefits/Perks Competitive hourly pay rate plus commission and bonuses Paid training Paid Time Off 8 Corporate holidays paid off Continuing education paid Company parties and gatherings Fun and fast paced work environment Company Overview We believe people are an organizations most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, were committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers dreams in ways never imagined. Agency overview Join our dynamic Agency team (65 plus years of experience), where we are committed to providing exceptional service and innovative solutions to our clients. As part of the American Family Insurance Group, we pride ourselves on fostering a collaborative and inclusive work environment that encourages professional growth and development. Our agency is dedicated to making a positive impact in our community and supporting our team members in achieving their career goals. If you're passionate about helping others and eager to be part of a forward-thinking organization, we invite you to apply for our open position and become a valued member of our team. Job Summary The Sales and Service Specialist role markets, prospects, and sells American Family Insurance products in all product lines. Maintains effective customer relationships, understands customers' needs, and matches them with appropriate product and service offerings. Promotes brand awareness through participation in agency and community events. Will assist in getting licensed within the first 90 days. Responsibilities Develops knowledge of the local market dynamics for business development opportunities for all product lines Helps the Agency grow by using consultative selling techniques to sell insurance products to new customers Proactively cross-sells and or coordinates with agency team members to provide additional coverage to existing customers Prospects for new business through leads, telephone calls, networking events, trade shows, and personal contacts (Includes leads through COI, social media, B2B and B2C networks, and sales lead groups) Secures new business through individual effort and established lead methods Prepares quotations and applications and delivers effective presentations in order to close sales Retain current agency clients with exceptional customer service Qualifications Ability to work independently to plan, set priorities and organize work Active involvement in the local community Demonstrated sales and customer service experience Excellent oral and written communication skills Demonstrated analytical skills Experience with PC software applications (Microsoft Office Suites, Internet Explorer, etc.) Experience using a wide range of digital devices such as smartphones, tablets, and laptop computers Experience with social media platforms, including, but not limited to Facebook, Twitter, Pinterest, YouTube, Instagram, Google+, LinkedIn, etc.

7851 South 19th Circle, Bellevue, NE 68147 AUTOMOTIVE EXPRESS LUBE TECHNICIAN$17 /Hour + Bonuses!We Train & Certify! 4-Day Work Week with 40-Hour Guarantee! Corwin Toyota of Bellevue is hiring Express Service Techniciansto join our busy service department. Whether youre a recent trade school grad, an experienced quick lube tech, or someone looking to get your foot in the door of the automotive industry, well give you the training, tools, and support you need to grow. This role is perfect for techs who want steady hours, hands-on experience, and a clear path to becoming a master technician. Youll work in a clean, modern shop with up-to-date equipment, alongside a team that values efficiency, quality, and teamwork. Why Techs Choose Corwin Toyota: Steady workload with minimal downtime no standing around waiting for ROs Clean, modern, and well-equipped facility with updated bays and tools Toyota certification and ASE training fully paid for Friendly, experienced advisors who know how to write clean tickets Management that listens and respects the work technicians do We Offer: $17 per hourdepending on experience, certifications, and level Full-time position with rotating Saturdays 4-Day work week with a 40-hour guarantee! Performance Bonuses Flat rate and hourly compensation plans available Consistent, year-round workflow with strong customer retention Paid OEM and ASE training + ongoing education Health, dental, and vision insurance 401(k) with company match Paid time off, holidays, and sick days Uniforms and laundry service Tool assistance program Employee discounts on vehicles, parts, and service Key Responsibilities Express Lube Technician: Perform routine maintenance services such as oil changes, tire rotations, and filter replacements Conduct multi-point inspections and identify additional service needs Check fluid levels, battery health, and other basic vehicle systems Mount, balance, and install tires as needed Maintain a clean and organized work area Follow safety procedures and shop standards Provide excellent customer service by ensuring vehicles are serviced correctly and on time Qualifications Express Lube Technician: Prior automotive or quick lube experience preferred, but not required Ability to operate shop equipment safely and efficiently Willingness to learn and complete certification programs Strong work ethic and attention to detail Valid drivers license and a clean driving record Please upload your resume. Completing the online assessment will grant you priority consideration! Join us as part of the family-owned Corwin Auto Group thats been serving communities for over 100 years where your success is backed by strong inventory, modern facilities, and a leadership team that wants you to win. RequiredPreferredJob Industries Customer Service

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Division Summary: NP Dodge Management company specializes in the management of multifamily and commercial real estate, representing over 4,500 multi-family homes and 3.5 million sq. ft. of medical, office, retail and storage facilities across Nebraska and Iowa. With a legacy reaching back to 1855 - NP Dodge is known for our professionalism and time-tested management strategies that combine old-fashioned customer service with the latest technology. Job Summary: The Bilingual Resident Relations Specialist will play a vital role in creating a positive leasing and living experience for residents by serving as the primary point of contact for resident communication and customer service. The role focuses on fostering strong resident relations, ensuring timely and effective communication supporting the overall satisfaction and retention of new and existing residents. The ideal candidate will have a talent for building meaningful connections, understanding lease administration, and matching individuals with the right housing options or internal support services. Bilingual fluency is essential to serve our diverse community effectively. Essential Functions: Acts as the primary on-site point of contact for Spanish-speaking residents and prospects, providing bilingual support throughout the application, lease administration, move-in/out, rent collection, and lease enforcement process. Assists residents with understanding of rental agreement terms and conditions, community policies, work order protocol, and addresses general inquiries and concerns to ensure clear and effective communication. Translates and/or reviews community documents, notices, and signage to ensure clear communication for Spanish-speaking residents. Manages a high volume of phone calls and office traffic with a high standard of customer service to walk-ins/prospective residents, current residents and vendors/contractors; maintains accurate records of prospect/resident interactions in software and keeps Property Manager informed on outstanding or recurring issues. Assists in conflict resolution and works closely with the Property Manager as needed to ensure timely resolutions to resident concerns. Provides professional and engaging property and apartment tours that are tailored to the needs/requests of the prospective resident(s). Completes the lease application, verification processes, and move-in orientation in compliance with company processes and procedures. Handles rent payments, deposits and fee calculations in accordance with company processes and procedures. Assists Property Manager in maintaining an efficient new move-in schedule and inspection of move-out/vacancies that minimizes rent loss. Performs lease renewals and monitors lease expirations. Assists with training of other leasing agents. Manages the corporate apartment and clubhouse rental processes (if applicable). Support leasing and management team with a variety of administrative duties to include, data entry, file maintenance, communication follow-up, key and garage log management, distribution of newsletters/flyers, report preparation and distribution, and execution of daily office opening/closing procedures. Assists Property Manager in coordinating resident events, community engagement activities, advertising, and marketing campaigns. Conducts all business in accordance with company policies and procedures, Fair Housing Laws, Fair Credit Reporting Act, and all other laws pertaining to residential property management. Demonstrates Company Core Values. Reasonable and reliable attendance and timeliness when reporting to work and completing work. Interacts well with others. Other duties as assigned. Education/Experience/Qualifications: High School diploma, or equivalent. 1 year of prior experience in customer service, sales, and/or property management. Bilingual in Spanish. Required Skills / Abilities: Excellent communication and interpersonal skills. Strong customer service and de-escalation skills. Ability to complete Fair housing training within 30 days of employment; aptitude to explain and implement related policies, procedures, and lease administration with co-workers and residents/prospective residents. Ability to prioritize tasks, stay organized, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment. Proficiency with Microsoft Office - Outlook, Excel, Word, and PowerPoint. Special Demands/Physical Requirements: Requires the ability to withstand physical activity and navigate the property to include; walking, lifting, sitting, bending, twisting, climbing, reaching, flexibility, mobility and standing for extended periods of time. Maintaining a valid driver's license and reliable transportation for travel between properties is required. Ability to regularly work in weather conditions (heat, rain, snow, ice, etc.). EEO Statement: NP Dodge Company is an equal opportunity employer and provides equal employment and advancement opportunities to all people without regard to race, color, religion, sex, national origin, age, marital status, political beliefs, disability, or history if disability (except where physical or mental abilities are a bona fide occupational qualification) and to promote the full realization of this policy.

Company DescriptionJobs for Humanity is partnering with Target to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Target Job Description Location: 17810 W Center Rd, Omaha, Nebraska, United States, 68130-2308 Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour ALL ABOUT TARGET As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. ALL ABOUT GENERAL MERCHANDISE Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the: Knowledge of guest service fundamentals and experience supporting a guest first culture across the store Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement Experience executing daily/weekly workload to support business priorities and deliver on sales goals As a General Merchandise Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities: Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach Engage with guests in a genuine way, which include asking questions to better understand their specific needs Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience Thank the guest in a genuine way and let them know we're happy they chose to shop at Target Be an expert and dedicated owner of select GM areas to ensure sales floor is zoned, in stock and accurately signed for guests Acknowledge guests as you complete workload with minimal guest disruption; review sales trends to understand how to prioritize daily workload based on business and guest needs Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad Execute revisions, sales plans and planograms for all GM categories Assist all non-GM areas of the store with transition sets and In Store Marketing (ISM) Conduct weekly price change workload for all GM categories Complete Radio Frequency ID (RFID) scans in GM areas and system audit functions to ensure inventory accuracy Accurately execute all backroom fills, including guest requests, and backstock product from GM categories efficiently and timely Own backroom aisles, including backstock, for your GM areas Process all inbound deliveries using the Receive application to ensure inventory accuracy Complete all backroom daily and weekly audits Operate power equipment only if certified Maintain backroom and fixture room organization, location accuracy and follow equipment guidelines Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as federal, state, and local adult beverage laws All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you…. That's why we love working at Target Stocking, Setting and Selling Target products sounds like your thing… That's the core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Expert. But, there are a few skills you should have from the get-go: Welcoming and helpful attitude toward guests and other team members Learn and adapt to current technology needs Work both independently and with a team Resolve guest questions quickly on the spot Attention to detail and follow a multi-step processes We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations Climb up and down ladders Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at ************** for additional information.

Route Jump Driver/Customer Representative - Being a route driver is more than sitting behind the wheel. You are the face that our customers see every time they get a delivery, making you an important influence to our customers. This position offers a lot of independence and incentives to our employees. We offer retirement, company paid life insurance, weekly pay. Our employees have been our greatest asset for the last 91 years we have been in business. Come and join our family owned and operated company today! Position Route Jump Driver/Customer Representative Responsibilities and Duties Responsible for making accurate deliveries to customers Responsible for covering PTO or Sick Days for all Routes Assisting Drivers with run backs and special deliveries Manage customer inventories Build/maintain long term relationships with customers Keep truck clean to our accreditation standards Reporting truck maintenance issues through daily DOT log Help facilitate customer agreement renewals Responsible to make change customer invoices as needed Daily load/unload of truck Standards Completion of daily deliveries Maintain a professional appearance Maintain safe driving practices Consistent high customer service scores Skills and Abilities Able to lift up to 100 lbs Ability to push & pull carts up to 500 lbs Committed to creating raving fans Strong math skills Problem solving skills High sense of urgency Be able to adapt to changes throughout the day Managing the efficiency of route Good knowledge of strong internal compass Benefits & Perks Work an average of 40 hours a week for weekly pay of $800 In addition to excellent pay, we offer: Health & Dental Insurance Retirement Company Paid Life Insurance Paid Vacation Weekly Pay Our Core Values: Integrity Customer Service Teamwork Accountability Innovation Please check out our web site at ***************** to learn more about our 94-year-old company.

• Process teller transactions accurately and efficiently following bank policies and complying with regulatory requirements • Open, close and perform maintenance on accounts including checking, savings, CD's HSA's, IRA's and Safe Deposit Boxes • Maintain a balanced cash drawer • Assist customers by receiving deposits and loan payments; cashing checks; processing savings withdrawals, night and mail deposits, and selling financial instruments including cashier's checks, travel cards and money orders • Complete other requests including processing orders for checks and debit cards and helping customers access and utilize technology such as online banking, bill pay and ACH processing • Answer customer questions and solve problems while contributing to team effort by assisting co-workers and management when needed • Introduce new bank products to clients based on determined needs • Develop rapport with clients to provide outstanding personalized service, build trust, customer loyalty and satisfaction Requirements Education/Experience: • High School Diploma or equivalent • 6 month to 1 year teller experience Skills: • Computer skills, including Outlook and Excel Abilities: • Exemplary organizational, problem-solving and communication skills

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary Primary responsibility for all aspects of Office Administration & Claim intake for claims including but not limited to Auto, General Liability, Workers' Compensation and Property. The tasks would include: ●Triaging and sorting of mail, both physical and electronic, both incoming and outgoing ●Creating, printing and mailing of letters ●Organizing meetings and maintaining office supplies and equipment ●Providing support as needed to Claims Intake, Claims Index and Customer Service Representative teams Responsibilities ● Open, review, categorize and scan incoming mail, route to correct location. ● Post outgoing mail and outgoing Federal Express timely. ● Assist with creation of letters and ensure timely routing. ● Import/Export files as requested by Claims Department staff and as received from external claims parties. ● Index incoming electronic correspondence and route to appropriate internal and external parties. ● Manage vendors and maintain record of service/maintenance ● Coordinate with other Office Administrators/Departments ● Ensure office/breakroom supplies remain stocked ● Work closely with IT/AVP to maintain equipment and request service/new equipment as needed ● Greet and assist visitors ● Aid in organizing office events as requested by visitors/office management ● Take on additional tasks, to include but not limited to, setting up incoming claims and/or responding to customer inquiries via phone and email. ● Help create and maintain job aids for all tasks completed by the Intake & Operations Specialist team. ● Engages and Participates in the Arch Experience values and continuous improvement initiatives. ● Other Administrative duties as assigned by Claims Operations Manager or Supervisor. Experience & Required skills ● 2 to 3 years of experience in Customer Service, Mail Handling, Office Administration and/or a combination of the above ● Skill with MS Office, WORD, EXCEL; experience with Image Right a plus ● Must be detail oriented ● Superior customer service and communication skills required ● Excellent verbal/written communication skills ● Strong interpersonal skills ● Computer and keyboarding skills ● Ability to work in multiple systems Education ● High School Graduate or equivalent, some college or insurance related experience preferred #LI-SW1 #LI-HYBRID Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14400 Arch Insurance Group Inc.

Job Description Are you a detail-oriented problem solver who thrives in fast-paced environments? Do you enjoy working with people, solving challenges, and making an impact every single day? City Wide Facility Solutions is looking for a motivated Operations Specialist to join our growing team! As an Operations Specialist, you'll be the key player in maintaining high-quality service delivery, boosting client satisfaction, and partnering with Independent Contractors (ICs) to ensure excellence across a variety of facility types-including industrial, manufacturing, office, medical, and retail spaces. *** This is a full-time Salaried position *** THIS ROLE REQUIRES THE ABILITY TO TRAVEL WITHIN A TERRITORY. SERVICE AREAS - OMAHA/COUNCIL BLUFFS METROPOLITAN AREA. Pay Rate Depends on Experience and Capabilities ($35,000 - $45,000) Hours are typically from 1 PM to 10 PM but vary throughout the week. Primarily 2nd shift. ESSENTIAL FUNCTIONS • Develop and maintain productive, working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems. • Review scope of work and ensure quality assurance per account to retain existing business and gain new business. • Communicate with Facility Solutions Manager daily for any issues that need immediate attention, including the nightly recap via email, CRM or phone message. • Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement. • Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention. • Execute City Wide's New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures. • Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use. • Other duties as necessary. Requirements High school diploma required or equivalent experience in commercial building maintenance. • Prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations. • Strong planning, organization skills, and attention to detail. • Excellent communication and interpersonal skills. • Must be driven, self-motivated/self-starter, and good at problem solving • Positive and out-going personality; great at building relationships. • Excellent verbal and strong written communication skills. • Proficient in Microsoft Office and knowledge of CRM database. • Must have reliable transportation. • Willingness to jump in and clean when needed. Benefits BENEFITS: • Three (3) weeks PTO. • Health Insurance | 401 K | Vision + Dental Insurance • Car Allowance. • Phone and/or iPad City Wide Franchise is a fast-growing company with over 100 franchise locations across the US and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We continue to experience high growth and profitability across our franchise business. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at ****************** City Wide is an Equal Opportunity Employer.