Customer Success Specialist
Service specialist job in Orem, UT
MityLite is an award-winning manufacturer of professionally designed, highly durable event furniture. Trusted worldwide, MityLite products are found primarily in banquet, meeting, and event venues in the hospitality, education, government, and church markets.
Due to internal promotion, we are currently seeking a full-time Customer Success Team Member to work with our sales team in our Orem, Utah office.
The purpose of the Customer Success Team Member is to ensure an efficient flow of information between customers and sales representatives.
Duties and responsibilities
Respond to all inquiries promptly
Communicate with your in-office manager
Maintain current customer database
Work to support your assigned sales representatives to complete quotes, create invoices, and follow-up communication with customers/logistics/supply chain
Complete customer warranty tickets
Meet weekly/monthly/quarterly KPI metric expectations
Qualifications
The following are qualifications that are necessary for a person to be considered for this position.
Excellent communication and active listening skills, both written and verbal
Optimistic, positive personality
Must be detailed-oriented, and able to multi-task while meeting deadlines
Problem-solving skills
Ambitious and motivated
Excellent time management skills
Ability to work independently or with others
Required Experience
2+ years experience working as a Customer Support Representative
Intermediate knowledge of Microsoft suite of products (including email, Word, Excel, PowerPoint, and internet search)
Additional Experience
Although not required for the position, those with experience in ERP programs, CRM software, Microsoft Dynamics 365, and Business Central are encouraged to outline this experience in their resume
Customer Service Specialist
Service specialist job in Lehi, UT
Job Title:-Member Advocate (Customer Service Representative)
Duration - 3 months with Possibility of FTE
Hybrid - 2 days office (Monday-Tuesday)
Pay Rate:- $19/hr
About the role:
We are looking someone who have Customer Service experience in Lehi, UT. You will be joining us for the most critical time of the year. January 1st is the "Super Bowl" of healthcare, as new health plans launch, and our members are actively engaging with their benefits. Your primary responsibility will be to ensure a seamless and exceptional experience for them during this peak period.
Day to Day:
Get an introduction into health insurance, benefits, and network plans to support tier 1 member questions and support
Connect with members via phone and email to address and resolve a variety of member inquiries to help people understand, navigate, and pay for healthcare
Support and cultivate office culture that aligns with their values and incorporates the outstanding aspects of the team.
Schedules:
(30 min lunch break)
9-2pm (22.5 hours)
10-3 pm (22.5 hours)
11-4 pm (22.5 hours)
Training:
1.5 weeks to prepare you for success.
Hours will be 10-3 and you cannot miss 1 day or 1 minute
Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Series 7 Customer Consultant
Service specialist job in Salt Lake City, UT
We're hiring for a major banking client that's hiring Series 7 Customer Resolution Consultants to support high-profile clients. This is a hybrid contract role based in Salt Lake City, UT and it offers an excellent path into one of the top financial institutions.
Role Highlights:
Location: Salt Lake City, UT
Contract Duration: 6 to 24 months
Pay Rate: $33/hour
License Requirement: Active Series 7 (or expired within the past 18 months)
Start Date: October (immediate hire)
Conversion Rate: 70% of consultants go full-time
If you or someone in your network may be interested, please apply!
Customer Service Representative
Service specialist job in South Jordan, UT
Local candidates only!
MOR2JP00017185
Job Title: Customer Service Agent
Pay Rate: 19.17/hr.
Shift Type: General Day Shift
Duration: 12 months Contract
Qualifications Required:
Excellent customer service/ Call center experience.
High school diploma or GED.
Responsibilities Include:
Demonstrate strong customer service skills to provide phone support including:
Listening to the customer for better understanding of the situation
Being empathetic to the customer's situation and focus on first call resolution.
Producing accurate, detailed documentation at the client, problem and incident level Resolving conflict.
Under general oversight, provides after hours and weekend support as needed.
Supports in Online banking and mobile app.
Customer Retention Specialist
Service specialist job in Pleasant Grove, UT
About us Kenect is on a mission to revolutionize customer communication and engagement for businesses across North America. Founded with a deep understanding of the challenges businesses face in connecting with their customers, Kenect helps companies streamline communication, enhance customer satisfaction, and drive growth through its innovative messaging and reputation platform. Trusted by thousands of businesses, our passionate team is committed to building technology that fosters closer connections and helps businesses thrive in a digital-first world.
About This Role
We are seeking a highly motivated Customer Success Retention Specialist to join our team. This role is dedicated to reducing customer churn and preserving recurring revenue by actively engaging with customers at risk of cancellation. The ideal candidate is results-driven, thrives in high-volume customer interactions, and is passionate about problem-solving to deliver win-back and retention outcomes.
(We are in the office Monday - Thursday, WFH on Fridays.)
What You Will Be Doing
Retention & Revenue Protection
Achieve ARR Retention goals set by Success Leadership
Manage a pipeline of cancellation requests per month, working quickly to identify root causes and address customer concerns.
Make a minimum of 25 outbound dials per day to connect with customers considering cancellation.
Conduct empathetic, solution-oriented conversations to uncover business needs and propose tailored solutions.
Maintain professional, consultative, and persuasive communication across phone, email, and other channels.
Diagnose drivers of churn such as product gaps, pricing, or service dissatisfaction.
Collaborate with cross-functional teams (Product, Support, Sales, CS) to escalate feedback and deliver customer solutions.
Track and report on save rates, churn reasons, and revenue impact to leadership.
Maintain accurate records of customer interactions and outcomes in CRM systems.
Follow structured save-playbooks while contributing to process improvement and new retention tactics.
Skills & Qualifications
2+ years in Customer Success, Retention, Account Management, or similar customer-facing role.
Proven track record of meeting or exceeding revenue retention or quota goals.
Strong phone presence with excellent negotiation, persuasion, and objection-handling skills.
Comfortable managing high-volume customer queues while delivering quality conversations.
Ability to analyze data and articulate actionable insights to improve customer outcomes.
Proficiency with CRM and customer success platforms (Salesforce)
Our Company Values We Hope You Showcase
See it, Solve it, Get it Done
Build, Adapt, Win
Unwavering Customer Obsession
What Kenect Offers!
Health, Dental, Vision, Life & Disability Insurance
Your birthday is a paid day off
Onsite gym
Breakroom full of snacks and drinks
Convenient location next to freeway entrance/exit
We believe in hiring self-motivated team members who can run alongside us without needing to be “managed” along the way. Yes, we have managers and 1:1s. Yes, we believe in giving open two-way feedback. We also believe in having team members who can run without the daily guidance that some companies prefer.
Kenect is an equal opportunity employer. We are an organization comprised of people of all kinds of backgrounds, and we believe this mix is precisely what makes us strong. All employment decisions at Kenect are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, or any other status protected under federal, state, or local law.
Adventure Readiness Specialist - Service
Service specialist job in Salt Lake City, UT
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a seasonal Adventure Readiness Specialist, you are a critical part of the Rivian Service team during our peak seasonal period, helping us provide seamless care that keeps owners focused on their adventure and their Rivians ready for the journey ahead. During our seasonal surges in delivery and service demand, you'll be on the front lines, helping our team navigate the high-volume peaks and ensure every owner's journey continues uninterrupted. This temporary role is also an exciting entry point, offering an expected 6-month, hands-on, rotational development experience that provides a comprehensive overview of our entire service operation. While this is a seasonal, temporary role, it will allow you to build skills that can prepare you for a potential future career as a Technician, Service Advisor, or Parts Advisor. Responsibilities This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor. Qualifications High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.
This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor.
Auto-ApplyAssociate Pro Services Consultant
Service specialist job in Lehi, UT
We are obsessed with the hero's journey at JobNimbus. Every person has a hero's journey. Hermione Granger, James T. Kirk, Frodo Baggins, Anna & Elsa, Nacho Libre, and even YOU! This is our “call to adventure” to come check out JobNimbus. What do you have to lose? You might make a few new friends, learn about a sick new company doing some amazing things, and maybe you'll even land a new job!
Mission:
The Associate Pro Services Consultant is focused on working with JobNimbus customers to build out JobNimbus workflows and features (within the confines of the functionality of the system,) to drive value in and early adoption of the software, by creating a software environment that most closely matches their needs. As an integral part of the Professional Services team, the APSC will help to share best practices both internally in JobNimbus and externally with the customer, Share, and drive feedback needs toward the product team, work closely with the other members of the Pro-Services team to offer support and training to other people in the company.
What You'll Be Doing:
Lead new account setups and existing account tune-ups through remote Zoom sessions, ensuring customers are confidently using the system within 30 days.
Conduct onsite implementations and trainings that wrap up within 21 days, helping teams adopt best practices and workflows that fit their business goals.
Deliver a 90% or higher customer satisfaction rate by listening carefully, simplifying complexity, and bringing calm clarity to each engagement.
Collaborate across teams-Sales, Customer Success, and Product to ensure every handoff feels seamless and every project hits its mark.
Travel up to 20% to customer locations to build stronger relationships, provide hands-on setup, and celebrate those “aha!” moments in person.
What Makes You the Hero for This Job:
Minimum of 3 years of experience in communications, customer service and support, sales, account management, or customer success.
MS or Google Office Suite expertise.
Strong communication skills and the ability to guide customer narratives to understand their point of view and find workable solutions to their issues.
The ability to articulate concepts and ideas clearly.
Strong analytical, growth mindset.
Consulting experience
Ability to manage multiple tasks and projects simultaneously
Strong attention to detail and record-keeping skills
Public Speaking skills
Willingness to Travel (20% possible)
Real-life experience in the construction or roofing industry is a plus
Superpowers:
Team Commitment. You know that moment in the Hunger Games where Katnis Everdeen shoots President Coin instead of President Snow and everyone's head exploded? That is because she knew what was best for Panem and she was so committed she made the larger, harder decision. That is the level of commitment we need. Minus the killing of course!
Extreme Ownership. We need someone who embodies this value and can figure things out and move quickly. If you need direction and someone to hold your hand, this job is not for you.
Mentor (Hit us up to get more information)
Matt Nelson - Specialist in hiring amazing people, lover of music, Connect Four, ping pong, tennis, pickleball, photography and recruiting.
JobNimbus is proud to be an equal opportunity / affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, Veteran status, or other legally protected characteristics. This position may require the successful completion of a criminal background check and/or drug screen. If you have a disability or special need that requires accommodation, please let us know in the application.
If you have any questions regarding this job post, please email [email protected].
Auto-ApplyService Station Specialist
Service specialist job in Provo, UT
Why Work at BYU As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life."
Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth-all situated within a beautiful and historic campus-make it hard to imagine a more inspiring place to work.
Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.
Job Description
Service Station Specialist
Maintain and operate the Service Station. Maintain all University vehicles (over 850 vehicles and equipment), both mechanically and cosmetically. Service all heavy trucks for the Grounds Department. Collaborate with customers and be sure that all deadlines are met as soon as possible. Serve as on-call driver to tow or repair vehicles as needed after hours. This position serves the entire University fleet of vehicles and on average performs 150-180 vehicle services per month. This position is responsible for ensuring regulations set by county, state, and federal agency requirements are met. This role is responsible for monitoring and testing all fuel tanks and lines for tank licensing, overfill protection and leakage with corresponding reports. Failure to meet these requirements results in heavy fines for the University.
What you'll do in this position:
Business for the Service Station
* Coordinates directly with government employees to meet county, state, and federal requirements for licensing
* Ensures emissions compliance
* Collaborate with BYU Risk Management for environmental regulations compliance
* Communicate with vendors to arrange for pick up/disposal of oil and ensure all documentation is in order and on file
* Process all information and paperwork for hazardous chemicals, environmental health issues.
* Process service orders on each vehicle service.
* Maintain, understand, and keeps current all State, Municipal and University safety & environmental documentation and certifications.
* Oversees line leak and tightness tests and subsequent repairs as per Utah DEQ requirements.
* Check and maintain underground storage tanks
* Order and coordinate all automotive glass repairs and replacements directly with the vendor
* Hire, train, and Supervise 2-3 student employees, coordinate their schedules, skill levels, and tasks on a daily basis.
Servicing BYU Vehicles
* Works with BYU personnel and public throughout the process of BYU surplus vehicle auctions
* Check all fluids and tires when fleet vehicles are re-fueling at the pumps and observe general condition of vehicles and create service tickets for needed repairs
* Changes oil, top off all fluids, lube chassis, check and adjust tire pressures of all fleet vehicles at necessary intervals
* During a service, a multipoint inspection performs to ensure save vehicle operation and report any unreported vehicle damage or wear
* Inspects general condition of vehicles including brakes, steering and suspension components for safety concerns
* Ensure cleanliness and tidiness of fuel islands, wash bay, service stalls and grounds around station
* Performs Emissions Testing
* Determine if vehicles are safe and dependable operation until the next service.
* Fill on-call shifts for afterhours vehicle recovery. 10-15 shifts per year. Shifts are one week long.
* Prioritize and coordinate all work assignments for incoming work and assign work to others/schedule
* Service and maintaining station equipment and grounds
Budget Oversight
* Bi-monthly contact with four fuel vendors for the purchase of fuels
* Purchase of gas and diesel fuel
* Purchases for service supplies such as air filters, oil filters, car wash supplies, etc.
* Purchasing all oils used at station directly from vendor
* Purchase fuel from vendor
What qualifies you for this role:
Required:
* A firm commitment to the mission of BYU.
* 1-2 years of vocational training in automotive related field or equivalent work experience
* Knowledge of fuel and oil systems for all types of vehicles
* Knowledge of lube products and techniques for proper maintenance of automobiles
* Supervisory skills
* Computer knowledge for running the computerized fuel system and office computer
* Understanding of the total service station operation
* Ability to operate an automotive tow truck.
* Ability to organize the maintenance tracking system for large fleets
Physical Exam and Lift Test Required
Physical Effort
* Moderate - Physical effort represented by frequent handling of medium weight objects (approx. 20-50 lbs.) and materials, or use of medium weight hand tools. May require climbing and working from ladders or in awkward positions. (Elaborate below)
Environment
* Periodic exposure to unfavorable conditions because of unavoidable need to be in variable temperatures or wet environments, etc.
Hazards
* Moderate existing or potential hazards
Physical Requirements
* Working on, under and around all types and sizes of vehicles for 6 hours per day. Safety glasses, gloves, pants,
closed-toed shoes are recommended for safety
* Occasional abnormal shop noises. Appropriate ear protection is recommended for safety
* Lifting objects up to 50 lbs. Wearing a fitted back brace is mandatory
* Periodic exposure to outdoor weather for 2-3 hours per day. Jacket, gloves, warm clothes are recommended
Preferred:
* 2-4 years of vocational training in automotive related field or equivalent work experience
* Commercial Driver's License
* 1 year of automotive wrecker experience.
* Journeyman Mechanic for both automotive and heavy-duty vehicles
What we offer in return:
This position comes with fantastic benefits, including:
* 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
* Generous vacation and sick time, plus 13 paid holidays
* Employee assistance program, available to the employee and all members of their household
* Tuition benefits for employees and eligible family members
* Access to athletic facilities
* Excellent medical/dental benefits
* Short/long term disability benefits
* Paid parental and maternity leave
* Wellness program
* Free on-campus parking
* Free UTA passes for employee, spouse, and qualified dependents
* Discounts at the BYU Store and for many events at BYU
Pay Grade: 52
Typical Starting Pay: $31.25 to $40.50 an hour
Required Documents:
All Staff positions require a resume.
Refer to the Job Posting for any additional required documents.
Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.
Brigham Young University is an equal opportunity employer, including disability and protected veteran status.
Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!
Client Onboarding Specialist
Service specialist job in Lehi, UT
Opiniion is a resident satisfaction software that partners with property management companies to create better living experiences for their residents. Our platform has helped thousands of property managers collect and act on real-time feedback, improve resident experiences, and enhance their online reputation. Opiniion is committed to exceptional service and innovation, earning recognition as one of America's fastest-growing private companies. Driven by a forward-thinking team, we're shaping the future of resident engagement. Our continued growth and commitment to innovation make this an exciting time to be part of our team!
LOCATION: Lehi, UT
POSITION OVERVIEW:
We are seeking a detail-oriented and customer-focused Client Onboarding Specialist to join our team and ensure a seamless transition for new clients integrating our property management software solutions. This position offers the opportunity to directly impact client success by providing expert guidance and support throughout the onboarding process. We are looking for a proactive professional who excels at building relationships, problem-solving, and delivering an exceptional client experience. You will take ownership of onboarding new clients, ensuring they fully understand and utilize our platform, while collaborating with internal teams to streamline processes and drive customer satisfaction.
RESPONSIBILITIES:
Client Onboarding:
* Manage the end-to-end onboarding process for new clients, ensuring a smooth transition from sales to implementation.
* Collaborate with the sales team to understand client expectations and requirements.
Customization and Configuration:
* Work closely with clients to customize and configure the property management software to meet their specific needs.
* Provide guidance on best practices for optimal software utilization.
Issue Resolution:
* Address and resolve any issues or challenges that may arise during the onboarding process.
* Collaborate with technical support and development teams to ensure prompt issue resolution.
Client Communication:
* Maintain clear and open communication with clients throughout the onboarding process.
* Provide regular updates on project timelines, milestones, and any potential roadblocks.
Product Knowledge:
* Stay informed about Opiniion's property management software updates, features, and enhancements.
Feedback Collection:
* Gather feedback from clients during the onboarding process and communicate insights to the product and development teams.
* Collaborate with cross-functional teams to enhance the onboarding experience based on client input.
Documentation and Reporting:
* Maintain accurate and detailed records of client onboarding activities.
* Provide regular reports on onboarding progress and client success metrics.
QUALIFICATIONS:
* Minimum of 2 years of experience in client onboarding within the tech industry, preferably with property management software.
* Strong project management and organizational skills.
* Excellent communication and interpersonal skills.
* Proficiency in using client onboarding tools and software.
* Ability to work independently and collaboratively in a team environment.
If you are an experienced Client Onboarding Specialist with a passion for the tech industry, we'd love to hear from you!
OPINIION'S CULTURE:
At Opiniion, we take our work seriously, but we don't take ourselves too seriously! Our culture has been affectionately coined "Funfessional"-a perfect blend of professionalism and fun. We are committed to maintaining the highest standards of integrity, ethics, and excellence in all we do while fostering an environment where people enjoy coming to work. We believe in collaboration, innovation, and building a team that truly cares-about our clients, their residents, and each other.
BENEFITS SNAPSHOT:
* Comprehensive healthcare plans, encompassing medical, dental, and vision insurance, along with group life coverage. Opiniion covers 40-90% of the premium cost for employees and all dependents.
* 401(k) retirement plan with a 100% corporate match on the first 1% and 50% match on the next 5%.
* Pre-tax Health Spending Accounts (HSA).
* Paid Parental Leave for all new parents (including adoption or foster care).
* Unlimited Time Off policies.
* 10 Paid Holidays annually.
* Monthly Gym Reimbursement benefit.
* Note that the above benefits are available only to full-time employees of Opiniion*
Opiniion is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
The pay range for this role is:
16 - 20 USD per hour(Lehi Headquarters)
Dealer Services Specialist II (Manheim Utah) $1,500 Sign On Bonus
Service specialist job in Woods Cross, UT
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Dealer Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Buckle Up, Woods Cross - Your Next Career Move Is Here!
Love cars? Love people? You might just love this job. We're on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses.
This isn't your average desk job. You'll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day - keeping everything running like a well-oiled machine.
NEW: $1,500 Sign-On Bonus!
Start strong with $750 paid at hire and another $750 after 90 days. Your hard work deserves a head start!
Perks? You bet:
* Competitive pay plus sign-on bonus
* Referral bonuses once you're on board
* 30+ days of paid vacation and company holidays per year (from day 1)
* Great healthcare benefits from day 1
* 10 days of free child or senior care through Care.com
* Generous 401(k) with up to 8% company match
* Employee discounts on hundreds of items
* Great coworkers who love being part of a team
At Cox, we believe in being transparent - [click here for our benefits overview].
Here's what you'll be doing:
* Representing the dealer sales lane on sale days
* Promoting Manheim's awesome products and services
* Helping dealers get vehicles ready for auction
* Negotiating bids, consulting on pricing, and offering reconditioning advice
* Solving problems and being the friendly face our clients count on
Who You Are:
Quick thinker, problem solver, relationship builder - and ready to make every auction day a success.
Minimum:
* A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification in a related discipline or 5 years of experience in a related field.
* A valid driver's license.
* Strong communication and interpersonal skills.
* The ability to perform at a high level and adapt within a fast-paced team environment.
* The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds.
* Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus.
Preferred:
* 1 to 3 years of auction experience or 2 to 4 years of dealership experience.
* Previous experience in sales support role.
* Bilingual English/Spanish
Cruise into the fast lane with us. Join Cox today!
RSCOX
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyClient Specialist
Service specialist job in Salt Lake City, UT
We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, citizenship or immigration status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience *
Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand * Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time *
Assist clients, building individual connections, and providing direction with any questions or concerns * Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner * Deliver first class client experience at all times * Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed * Guide clients with regards to the latest studio promotions, membership discounts and/or special events * Maintain product knowledge for all studio retail operations *
Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar *
Handle pre-orders and orders on the spot, custom to each client's needs * Assist clients with questions and product selection * Complete client's orders in a timely manner utilizing a POS transaction * Maintain fuel bar department areas clean and sanitized * Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations * Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy * Prepare various fuel bar goods following company recipes Facility Maintenance: * Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors * Support in cleaning and maintaining of locker rooms to brand standard as directed * Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas * Conduct small studio repairs when appropriate * Laundry services, including collecting, washing, and folding towels * Adhere to daily and weekly cleaning and maintenance checklists Customer Service: * Ensure all existing and new clients are provided with the highest level of hospitality * Maintain client database and utilize information to increase client contact * Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications * Strong hospitality skills and alignment with Barry's Mission, Vision and Values. * Ability to work either a full-time or part-time schedule *
Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Friendly, outgoing personality and enjoy social interaction * Exhibits enthusiasm for the studio and for the job * Must be a patient, courteous listener, able to show empathy * Responding to clients request with a can-do attitude * Cooperative manner with a focus on team culture. * Ability to prioritize and work within a fast-paced environment * Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment * Have an eye for detail and care for the studio's appearance and cleanliness * Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness * Maintain a professional appearance and behavior * Demonstrate excellent communication skills * Candidates must be at least 18 years or older to apply
Patient Relations Specialist
Service specialist job in Salt Lake City, UT
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA
This position provides exceptional care for our patients and guests by offering them professional service and creating a memorable patient experience. The incumbent accurately and professionally handles all desk operations including, but not limited to, all phases of the patient registration and scheduling process. They will also advise patients on financial obligations which may include the establishment of payment plans. The core responsibilities of this role maximize efficiency through facilitating and ensuring the accuracy of the information flow between medical staff, hospital staff, and other various departments.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Responsibilities
Greets and directs patients to their correct destinations both in person and over the phone. Anticipates the needs of the patients and guests then responds in an accurate and timely manner.
May be required to utilize, troubleshoot, and assist patients and family with a check-in kiosk.
Schedules patient appointments and contacts patients for rescheduling, missed appointments, and appointment reminders.
Completes patient admission and registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration.
Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution.
Reconciles cash against daily charge and cash reports.
Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes.
Acts as a liaison between patients, guests, back office staff and providers.
Assists patients with automated medical record access, as needed.
Manages inventory and maintenance.
May be required to drive patients from the hospital to designated locations.
Performs other duties, as required.
Knowledge / Skills / Abilities
Demonstrated potential ability to perform the essential functions of the job as outlined above.
Ability to maintain a professional demeanor in stressful or difficult situations.
Ability to provide care appropriate to the patient demographic served.
Ability to display active listening and verbalize empathy while developing relationships with patients, guests and coworkers.
Ability to communicate with patients in a confidential, professional manner using tact and diplomacy.
Ability to assess data regarding the patient's status and provide care, as detailed in the department's policies and procedures manual.
Demonstrated excellent communication, interpersonal, organizational and follow-through skills.
Ability to be highly motivated and pay attention to detail with a passion to provide excellent customer service in a fast paced environment.
Ability to work efficiently and independently.
Demonstrated computer skills and an ability and willingness to learn new applications and software, procedures and processes.
Ability to assimilate data from various sources.
Demonstrated knowledge of HIPAA regulations to ensure that patient information is guarded and respected.
Ability to navigate a facility with multiple providers and services.
Qualifications QualificationsRequired
One year of office experience, customer service experience, or the equivalency.
Current, valid Utah driver's license at time of hire may be required in some areas.
Qualifications (Preferred) Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
This position involves light work that may exert up to 20 pounds and may consistently require light work involving lifting, carrying, pushing, pulling, or otherwise moving objects. This position involves standing for extended periods of time and is not exposed to adverse environmental conditions.
Physical Requirements Color Determination, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Walking
Auto-ApplyEnvironmental Services Specialist
Service specialist job in West Jordan, UT
**Job Summary and Responsibilities** You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills - but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.
As an Environmental Service Specialist with us you are essential to ensuring every patient, associate and visitor has an exceptional experience. We hire for a variety of roles that function to provide clean surroundings, beautiful indoor/outdoor spaces and create delicious meals to nurture every life we touch - body, mind and spirit.
This Senior level role will be responsible for maintaining a safe and clean environment for patients, staff, and visitors by primarily cleaning procedural areas including the Operating Room, GI, Cath Lab, IR, Pharmacy Clean Rooms, Sterile Processing, and terminal cleans following procedures and standards established by the department. We ask that you provide excellent customer services when working with patients, visitors and other staff members, and that as a Environmental professional you will have industry knowledge in the cleaning of specific departments such as the Emergency Department, Operating Rooms and other unique procedural areas.
**Schedule: Saturday - Sunday 11:00pm - 7:30am**
**Job Requirements**
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
+ Strong communication skills; ability to read, write and speak English. Must possess basic computer skills.
+ Can distinguish the differences between levels of disinfection and perform low and intermediate level disinfection.
+ Ability to explain orally or in writing the differences between levels of disinfection and perform intermediate level disinfection in areas where required.
+ Knowledge and skills in the use of power equipment, conventional and high-speed floor machines, carpet cleaning equipment, wet, dry and power vacuum equipment and push sweeper.
+ Ability to operate necessary equipment/machines.
+ Effectively uses computers and mobile devices.
+ Respectfully listens to viewpoints and ideas of others.
+ Communicates orally or in writing openly and candidly, creates an environment where co-workers and team members reciprocate in kind.Respectfully listens to viewpoints and ideas of others.
+ Ability to work without close supervision.
Physical Requirements - Medium Work - (Exert up to 50lbs force occasionally, and/or up to 20lbs frequently, and/or up to 10lbs constantly)
**Where You'll Work**
Following a major expansion, Holy Cross Hospital - Jordan Valley's capacity tripled, now housing 171 beds to serve our growing community. We have invested substantially in advanced technology and state-of-the-art equipment, which has attracted our top-notch medical staff and a team of highly skilled nurses. Our entire hospital team is dedicated to providing expert care in a warm, family-friendly environment. We are a Level III Trauma center, STEMI Cardiac receiving center, and certified stroke treatment center. Our employees are continually prepared, accountable, inspired and ensure compliance with the highest levels of quality care and patient safety standards. Recently given the Women's Choice Award for America's 100 Best Hospitals Emergency Care, we are the only designated trauma center west of I-15 in the Salt Lake Valley.
**Pay Range**
$17.00 - $22.79 /hour
We are an equal opportunity employer.
Environmental Services Specialist
Service specialist job in West Jordan, UT
Job Summary and Responsibilities You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills - but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.
Floor Care: Provides basic and specialty cleaning services to all areas of the hospital, focusing primarily on the operations of heavy mechanical equipment (e.g., scrubbers, buffers, polishers, extractors, wet vacuuming equipment, etc.) used in the cleaning and maintenance of hard and soft (i.e., carpet) flooring surfaces, including stairwells, hallways and public spaces.
Specialty Units: Work includes providing a safe care environment for patients, and staff (visitors as appropriate to setting) within a specialty area (surgical services/perioperative suite, cath lab, endoscopy, etc.) achieved by demonstrating the principles of cleaning, disinfection and quality assurance toward the reduction of harmful pathogens for the benefit of patients, visitors, and staff.
Other: Responsibilities may also include work in the Environmental Services Tech I classification.
* Responsible for completing as assigned, performs all types of floor care and maintenance throughout the facility, including hard surfaces and carpeting.
* Adhere to all organizational safety, risk management and infection control standards while promoting a culture of safety.
* Responsible for cleaning and disinfection of specialty units & equipment. Areas include but are not limited to Surgical Services, Labor Delivery, Critical Care, Endoscopy, MRI, Trauma, Cath Lab, NICU, Mental Health and Burn Unit.
* Performs duties while demonstrating working knowledge of the health care cleaning and disinfecting principles and requirements, proper and safe chemical use, equipment handling, and labor saving products for all items within the specialty environment tasked with servicing.
* Actively participates in departmental performance improvement initiatives, including but not limited to initiatives to improve patient experience and cleanliness metrics.
* Follows all environmental and infection prevention practices (i.e. proper cleaning and disinfection protocols and process, hand hygiene, standard & isolation precautions, as well as proper donning and doffing of Personal Protective Equipment (PPE).
* Identify and utilize appropriate resources to ensure identified problems or concerns are followed through and resolved
Schedule: Covering Monday - Friday 3:00pm - 11:30pm, rotating weekends with a day off during the week
Job Requirements
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
* Strong communication skills; ability to read, write and speak English. Must possess basic computer skills.
* Can distinguish the differences between levels of disinfection and perform low and intermediate level disinfection.
* Ability to explain orally or in writing the differences between levels of disinfection and perform intermediate level disinfection in areas where required.
* Knowledge and skills in the use of power equipment, conventional and high-speed floor machines, carpet cleaning equipment, wet, dry and power vacuum equipment and push sweeper.
* Ability to operate necessary equipment/machines.
* Effectively uses computers and mobile devices.
* Respectfully listens to viewpoints and ideas of others.
* Communicates orally or in writing openly and candidly, creates an environment where co-workers and team members reciprocate in kind.
Respectfully listens to viewpoints and ideas of others.
* Ability to work without close supervision.
Physical Requirements - Medium Work - (Exert up to 50lbs force occasionally, and/or up to 20lbs frequently, and/or up to 10lbs constantly)
Where You'll Work
At CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness.
Following a major expansion, Holy Cross Hospital - Jordan Valley's capacity tripled, now housing 171 beds to serve our growing community. We have invested substantially in advanced technology and state-of-the-art equipment, which has attracted our top-notch medical staff and a team of highly skilled nurses. Our entire hospital team is dedicated to providing expert care in a warm, family-friendly environment. We are a Level III Trauma center, STEMI Cardiac receiving center, and certified stroke treatment center. Our employees are continually prepared, accountable, inspired and ensure compliance with the highest levels of quality care and patient safety standards. Recently given the Women's Choice Award for America's 100 Best Hospitals Emergency Care, we are the only designated trauma center west of I-15 in the Salt Lake Valley.
Retail Deposits Servicing Call Center Specialist #ESC6663
Service specialist job in Salt Lake City, UT
What's in it for you?!
Tremendous career advancement opportunities!
Fitness Centers/Gym Subsidies and fitness trackers!
Health and wellness programs!
401k company match!
Employee stock purchase plan!
Basic life insurance!
Very generous PTO plus 14 paid holidays!
PTO for volunteer work you are passionate about!
Comprehensive benefits package with dental and vision!
Pet Insurance!
Flexible spending accounts!
New Parents get 12 weeks of 100% PTO, for birth or adoption!
Tuition reimbursement!
If that's you, let's talk!
Job Type : ContractLocation : Salt Lake City, UtahPay : Great Pay!Job Description What you will be doing:
Responsible for providing quality customer service and accurate information about depositor accounts, programs, policies, and processes.
Answer inquiries from customers, potential customers, financial institutions, business partners, internal customers, and others.
Process telephone requests for account information and application processing and communicate results to the customer.
Maintain knowledge of comparable and competitor products.
Respond to email and written inquiries.
Responsible for the maintenance of existing accounts.
Research, analyze, verify, reconcile, and perform appropriate account actions in a timely manner in accordance with established servicing guidelines.
Focus on activities such as Financial Adjustments, Status Adjustments, Account Maintenance, and Customer Communications.
Answer incoming calls and report conditions affecting customer satisfaction.
Perform timely and accurate follow-up on account inquiries and provide accurate information on deposit products offered.
Demonstrate strong problem resolution skills and solid organization and communication skills with a strong attention to detail.
Escalate reports of exceptional service and complaints.
Complete core corporate training and develop solid knowledge of systems.
Self-motivate to consistently improve knowledge to advance service capabilities.
Maintain knowledge of all Retail Servicing policies and procedures.
Keep all training documentation organized and remain aware of new information.
Operate within compliance policies and procedures.
Perform manual research of accounts and record comments clearly.
Process and update deposit applications on the system.
Make outgoing calls to provide information and clarify questions.
Ensure updates to the database are complete and accurate.
Be proficient in all systems necessary to provide effective customer service.
Assist in other business areas as needed and accurately track all work completed.
Meet or exceed department standards for productivity and quality.
Demonstrate flexibility and a team-oriented attitude to support the business.
Identify system issues and process improvements.
Experience you will need:
Minimum education: High School Diploma or Equivalent.
Some banking experience or a customer service background.
Excellent knowledge of multiple business area processes and procedures.
Excellent knowledge of applicable department systems.
Demonstrated ability to manage multiple priorities in a time-sensitive environment.
Ability to maintain composure and professionalism while troubleshooting and resolving complex customer issues.
Familiarity with Microsoft applications with emphasis on Word/Excel.
Excellent oral and written communication skills.
Excellent data entry skills.
Proven ability to consistently meet individual, team, and department goals.
Has developed specialized skills or is multi-skilled through job-related training.
Takes a broad perspective to problems and identifies new, less obvious solutions.
Completes work with a limited degree of supervision.
Proven ability to meet strict attendance guidelines.
Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days Daman Lyng
#INDEH123
Insurance Resolution Specialist - Administrative Services East
Service specialist job in South Ogden, UT
Under the direct supervision of the Business Services Assistant Manager, the Insurance Resolution Specialist is responsible for all issues relating to patient accounts receivable.
Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to:
Medical (including a partially company funded HSA option and in-house discount plan)
Dental, Vision, Disability and other plan coverage options.
Company paid life insurance for employees and their families.
Employee Assistance Program that provides free counseling to employees and their families.
Paid Time Off and Holidays
Scholarship Program
401k with generous profit sharing contributions.
In nearly all cases, no nights, weekends or holiday shifts.
Competitive pay starting at $17.00+ hourly with the potential of higher starting pay based on experience.
Annual Performance/Merit Increase Program that offers up to a 5% pay increase.
Salary ranges reviewed annually.
Limited benefits for non-Full-Time employees.
Full job description is available upon request by emailing talent@ogdenclinic.com.
Part-Time Reservation Agent
Service specialist job in Alta, UT
Property Description
Snowpine Lodge is a luxurious mountain resort nestled in the picturesque Alta Ski Area of Utah, offering an extraordinary work environment for those who love the outdoors and hospitality. As a job applicant, joining the team at Snowpine Lodge means being part of a world-class property known for its breathtaking mountain views, unparalleled skiing, and exceptional service. The lodge offers a range of employment opportunities, from guest services to culinary and recreation, providing a diverse and rewarding career path. Snowpine Lodge is committed to creating a warm and welcoming work culture that values teamwork, professionalism, and outstanding guest experiences. Employees can expect to work in a stunning alpine setting, where they can showcase their skills, immerse themselves in the mountain lifestyle, and create unforgettable experiences for guests. Joining the team at Snowpine Lodge presents a unique opportunity to be part of a renowned mountain resort that offers a truly memorable experience for both guests and team members alike.
Overview
$18 Hourly
Saturdays and Sundays 9am-5:30pm
Year-Round
On-Site in Alta
We are looking for a Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests in booking their stay with us. The ideal candidate is energetic, passionate about hospitality, and possesses exceptional communication and organizational skills. You must have a positive attitude, be detail-oriented, and have the ability to multitask in a fast-paced environment. If you're looking for an opportunity to showcase your talent and grow with a leading company in the hospitality industry, we invite you to apply today!
Qualifications
High school diploma or equivalent
Previous experience in hospitality or customer service preferred
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Excellent organizational skills and attention to detail
Basic computer skills and experience with reservation software
Ability to work flexible hours, including weekends and holidays
Positive attitude and willingness to learn and grow in the role
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Auto-ApplyService Center Representative
Service specialist job in Provo, UT
Identify and resolve the member needs while providing outstanding member service over the phone. This position requires cross selling credit union products and services that fit the member's needs.
1. Assumes responsibility for the effective and professional performance of member service functions.
a. Actively and enthusiastically cross sells credit union products and services.
b. Performs account maintenance and account changes as needed.
c. Processes a variety of electronic funds transfers such as ACH, Wires, and Card Payments.
d. Presents and explains Credit Union services and products to members and assists in meeting their financial needs.
e. Provides necessary tools for account use such as check orders, debit cards, credit cards, and access to online banking.
f. Answers questions and solves problems for members by listening to concerns, collecting data, securing answers and reporting results to the inquiring party.
g. Completes the account opening process as well as the account closure process.
h. Identifies and resolves the member's needs while providing outstanding member service over the phone.
i. Prevents fraud through proper member verification.
j. Provides account services to members by receiving deposits and loan payments, issuing withdrawals, performing monetary transfers, and selling cashier's checks.
k. Performs card maintenance and research through the Visa system.
l. Processes member disputes.
m. Stays current and complies with all UCCU policies/procedures including security protocol by participating in the employee certification program.
2. Assumes responsibility for establishing and maintaining effective, professional business relations with members.
a. Resolves member requests and questions promptly and courteously.
b. Keeps members informed of Credit Union products and services.
c. Maintains and projects the Credit Union's professional reputation.
3. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and management.
a. Completes required paperwork and records accurately and promptly.
d. Attends meetings and trainings as required.
4. Assumes responsibility for related duties as required or assigned.
a. Actively and professionally cross sells Credit Union products and services.
b. Ensures that work area is clean, secure, and well maintained.
c. Exudes caring and professional attitude in all interactions with members, prospective members and coworkers.
PERFORMANCE MEASUREMENTS
1. Member services functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.
2. Good business relations exist with members. Member problems or questions are courteously and promptly resolved.
3. Good working relationships and coordination exist with area personnel and Management. Appropriate assistance is provided to area staff as needed.
4. Required reports and documentation are accurate, complete, and timely.
5. The Credit Union's professional reputation is maintained and conveyed.
6. Works a regular and predictable schedule.
QUALIFICATIONS
EDUCATION/CERTIFICATION: High school graduate or equivalent.
REQUIRED KNOWLEDGE: Thorough knowledge of teller functions and credit union products, services, and policies.
Understanding of member bookkeeping procedures.
EXPERIENCE REQUIRED: Previous related experience is helpful.
SKILLS/ABILITIES: Excellent communication and public relations skills.
Professional appearance, dress, and attitude.
Ability to operate related computer applications and business equipment including 10-key and telephone.
Solid math and bookkeeping abilities.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information.
FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
REPETITIVE MOTION: Movements frequently and regularly required using the wrists, hands, and/or fingers.
AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
PHYSICAL STRENGTH: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)
WORKING CONDITIONS
NONE: No hazardous or significantly unpleasant conditions (such as in a typical office).
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
MATHEMATICS ABILITY: Ability to perform very simple algebra.
LANGUAGE ABILITY: Ability to read a variety of books, magazines, instruction manuals, atlases, and
encyclopedias.
Ability to prepare memos, reports, and essays using proper punctuation, spelling and
grammar.
Ability to communicate distinctly with appropriate pauses emphasis; correct punctuation (or
sign equivalent), and variation in word order; using present, perfect, and future tenses.
INTENT AND FUNCTION OF S
s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed s are an integral part of any effective compensation system.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
Entry Level Operations specialist (Recent Grads can apply)
Service specialist job in Salt Lake City, UT
Job Title: Global Banking & Markets - Operations - Client Operations - Analyst
Pay Rate: $23/hr on W2
Duration: 6+ Months
The Franchise New Business Group (FNBG) serves as the central point of contact for all aspects of client onboarding and account opening within the Global Banking & Markets division. The FNBG team collaborates closely with Sales, Legal, Credit Risk, Operations, Compliance, and external clients to ensure a seamless onboarding process.
This team supports institutional clients including asset managers, hedge funds, corporations, and private equity firms, developing strong client relationships and managing complex documentation and regulatory requirements. The role is ideal for candidates who thrive in a dynamic, fast-paced, and collaborative environment and are passionate about client service and operational excellence.
RESPONSIBILITIES:
Manage the end-to-end onboarding process for clients, including Sponsored Repurchase Agreements and related documentation for clearing U.S. Treasuries.
Serve as the primary liaison between clients and internal teams (Sales, Legal, Compliance, Credit, Operations) to ensure onboarding completion.
Negotiate and facilitate documentation such as ISDA, MRA, CDEA, and MSFTA agreements.
Maintain an in-depth understanding of AML, KYC, and account opening requirements for various legal entities and product alignments.
Prioritize and track onboarding activities using active engagement with clients and sales teams.
Meet strict service level expectations and market-driven deadlines, ensuring timely execution for fund launches and trade readiness.
Provide exceptional client service during all stages of the onboarding process.
Contribute to process improvement initiatives and policy updates related to new business onboarding.
QUALIFICATIONS:
Bachelor's degree required.
1-3 years of experience in client service or within a financial institution.
Strong communication skills (verbal and written) with the ability to engage effectively with internal and external stakeholders.
Excellent organizational skills, with the ability to multi-task and prioritize in a fast-paced environment.
Strong attention to detail and a proactive approach to problem-solving.
Knowledge of onboarding, KYC, AML, and regulatory frameworks preferred.
Experience with agreement negotiation or related onboarding functions (e.g., Due Diligence, Documentation) is a plus.
Familiarity with ISDA, MRA, and trading agreements preferred.
Demonstrated client service orientation and ability to work independently and collaboratively.
Client Onboarding Specialist
Service specialist job in Lehi, UT
We are seeking a detail-oriented and customer-focused Client Onboarding Specialist to join our team and ensure a seamless transition for new clients integrating our property management software solutions. This position offers the opportunity to directly impact client success by providing expert guidance and support throughout the onboarding process. We are looking for a proactive professional who excels at building relationships, problem-solving, and delivering an exceptional client experience. You will take ownership of onboarding new clients, ensuring they fully understand and utilize our platform, while collaborating with internal teams to streamline processes and drive customer satisfaction.
RESPONSIBILITIES:
Client Onboarding:
Manage the end-to-end onboarding process for new clients, ensuring a smooth transition from sales to implementation.
Collaborate with the sales team to understand client expectations and requirements.
Customization and Configuration:
Work closely with clients to customize and configure the property management software to meet their specific needs.
Provide guidance on best practices for optimal software utilization.
Issue Resolution:
Address and resolve any issues or challenges that may arise during the onboarding process.
Collaborate with technical support and development teams to ensure prompt issue resolution.
Client Communication:
Maintain clear and open communication with clients throughout the onboarding process.
Provide regular updates on project timelines, milestones, and any potential roadblocks.
Product Knowledge:
Stay informed about Opiniion's property management software updates, features, and enhancements.
Feedback Collection:
Gather feedback from clients during the onboarding process and communicate insights to the product and development teams.
Collaborate with cross-functional teams to enhance the onboarding experience based on client input.
Documentation and Reporting:
Maintain accurate and detailed records of client onboarding activities.
Provide regular reports on onboarding progress and client success metrics.
QUALIFICATIONS:
Minimum of 2 years of experience in client onboarding within the tech industry, preferably with property management software.
Strong project management and organizational skills.
Excellent communication and interpersonal skills.
Proficiency in using client onboarding tools and software.
Ability to work independently and collaboratively in a team environment.
If you are an experienced Client Onboarding Specialist with a passion for the tech industry, we'd love to hear from you!
OPINIION'S CULTURE:
At Opiniion, we take our work seriously, but we don't take ourselves too seriously! Our culture has been affectionately coined "Funfessional"-a perfect blend of professionalism and fun. We are committed to maintaining the highest standards of integrity, ethics, and excellence in all we do while fostering an environment where people enjoy coming to work. We believe in collaboration, innovation, and building a team that truly cares-about our clients, their residents, and each other.
BENEFITS SNAPSHOT:
Comprehensive healthcare plans, encompassing medical, dental, and vision insurance, along with group life coverage. Opiniion covers 40-90% of the premium cost for employees and all dependents.
401(k) retirement plan with a 100% corporate match on the first 1% and 50% match on the next 5%.
Pre-tax Health Spending Accounts (HSA).
Paid Parental Leave for all new parents (including adoption or foster care).
Unlimited Time Off policies.
10 Paid Holidays annually.
Monthly Gym Reimbursement benefit.
*Note that the above benefits are available only to full-time employees of Opiniion*
Opiniion is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.