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Bank Policies jobs near me - 56 jobs

  • Senior Associate, CSA

    Webster Bank Group 4.6company rating

    Remote job

    If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer. Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work! The Remote Senior Associate, CSA acts as the client service lead of relationships and manages interactions and workflow between clients and internal partners to ensure a smooth and efficient client experience. In this Remote role, you will build and maintain relationships with clients in coordination with relationship managers. You will have the opportunity to service a portfolio of relationships by executing and facilitating various requests to meet client needs. Responsibilities: CSAs are responsible for executing the following tasks: Providing clients with account statements, balance inquiries, bank verification letters, chargeback copies, check images, federal reference numbers, and tax forms. CSAs enter overdraft decisions, provide basic online banking assistance, review specialized reporting, and assist with relationship grouping. CSAs assist with facilitating the following tasks: Account analysis maintenance, account opening, coordination with RM to outline accounts/products/services needed for new client onboarding, drawdowns/repetitive wires, fee reversals, fraud reporting/cases, interest adjustments, limit increases (ACH, wire, remote deposit), money movement (manual wires and transfers), rate variance requests, escrow subaccount creation/maintenance, and unposted check/ACH payments. Education, Skills & Experience: For this position, you must have at least 4 years of experience in the financial industry. Candidates with advanced degrees (Associates, Bachelor's, and/or Master's) preferred, yet a High School diploma or GED is required. Candidates with some combination of coursework and experience, or else extensive related professional experience, are eligible for consideration. Knowledge of appropriate legislation pertaining to Financial Industry is required. Knowledge of business practices, bank products and services, bank policies, and procedures is required. You should have excellent interpersonal skills, team orientation and service orientation as well as strong verbal and written communication skills. Experience with Microsoft office is required. SalesForce experience is preferred. Exceptional multi-tasking skills, effective time management, organizational and prioritization skills are strongly encouraged. The estimated salary range for this position is $34.38 per hour USD to $36.00 per hour USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation. #LI-SO 1 Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.
    $34.4-36 hourly Auto-Apply 59d ago
  • Specialty Finance Officer Senior

    JPMC

    Columbus, OH

    You will support initiatives and execute ongoing processes in Specialty Finance Business Banking that helps serve the needs of businesses with $.5million to $20 million in revenue. As a Specialty Finance Advisor in Business Banking, you will provide critical and strategic SBA product expertise and Commercial Real Estate product expertise to Business Relationship Managers (BRM). The Specialty Finance Business Lending Advisor is responsible for consulting and partnering with BRMs to assess the SBA financing needs and Commercial Real Estate financing needs of existing clients and prospects and identify, structure, and close loans successfully. Job Responsibilities Act in a business development capacity as the subject matter expert to identify steps/strategies necessary to develop the SBA and Commercial Real Estate portfolio including development of referral sources and joint calling with BRMs on clients and prospects; achievement of targets for assigned markets while following appropriate risk protocols and best business practices and maintaining client satisfaction. Identify client needs, develop client solutions, and partner with other product groups or lines of business when client needs dictate Structure and price loans for clients adhering to bank policies and government regulations Determine if client meets preliminary SBA eligibility requirements Act as primary point of client contact during the post application submission, eligibility and post approval phase of the process which includes obtaining critical documentation Monitor loans through the pipeline, closing and booking stage Manage client expectations for products and overcome objections Provide a high level of service to clients throughout the loan cycle Educate BRMs and Chase partners on how to identify SBA and Commercial Real Estate loan opportunities by providing product information, eligibility requirements and coaching Develop and maintain relationships with SBA District Offices and Certified Development Companies Maintain up-to-date knowledge of Chase Credit Policy and SBA Standard Operating Procedures Required qualifications, capabilities, and skills Minimum of 7 years of relationship development experience in commercial/business banking Minimum of 2 years of SBA and Commercial Real Estate lending experience is preferred Bachelor's degree in finance, Marketing or related business field or equivalent work experience Thorough understanding and knowledge of SBA products along with industry standards and rules/regulations Strong communication skills with individuals at all levels, internally and externally Proven negotiating and business credit skills Ability to identify opportunities and issues by asking targeted questions to assess current client needs and goals Ability to work in a team environment to achieve goals Results-oriented, customer-focused with a bias for action and sense of urgency Ability to build relationships with clients and internal partners and influence others without direct control
    $45k-81k yearly est. Auto-Apply 60d+ ago
  • Credit Operations Coordinator (onsite)

    Newtown Savings Bank 3.7company rating

    Remote job

    Newtown Savings Bank is seeking a high performing Commercial Credit professional with 7-10 years' experience for the role of Credit Operations Coordinator. This position is responsible for driving Credit Department operations by developing, implementing, and maintaining reporting that effectively and efficiently monitors workflow of the Commercial Lending and Small Business Lending portfolios, including the timely spreading of received reporting requirements, covenant compliance, and borrowing base compliance. Analyzes said reporting and takes appropriate action to appropriately triage requests and protect the Bank from credit risk. Responsible for preparing and presenting modification notification reports to loan committees and the Board of Directors in accordance with loan policy. Serves as the liaison to the Closing Department, proactively tracking ‘approve to close' timelines and taking action to ensure reaffirmations of approval are completed as necessary. Responsible for the business credit card program and serves as the product liaison to the Branch network and our credit card partners. Evaluates and processes mid-level commercial loan requests. Assign risk ratings to new loans and reviews existing risk ratings for accuracy. Provides credit investigation for the Bank's most complex loan requests and/or workouts for use by Account Officers and committees. Assures conformity to Bank policies and procedures. Provides additional analysis and assists with projects as needed/assigned. This is an onsite opportunity at our Corporate office in Newtown, CT. This role has a remote option of one day per week. PRIMARY RESPONSIBILITIES Mastery of the Bank's loan policy. Mastery of the Bank's credit department procedures. Develop, implement, and maintain reporting that effectively and efficiently monitors the workflow of the Commercial Lending and Small Business Lending portfolios, including the timely spreading of received reporting requirements, covenant compliance, pipelines and borrowing base compliance. Drive for results in following up with and assisting Account Officers with developing solutions and completing modifications to cure covenant and borrowing base violations while maintaining focus on the customer experience. Analyze covenant and borrowing base compliance reporting for apparent trends or delinquent testing, sharing results with the Director of Credit on a monthly basis to better predict portfolio performance. Prepare and present modification notification reports in accordance with loan policy. Analyze modification notification reporting for apparent trends and exercise independent judgement in making Credit Department procedure revision recommendations to the Director of Credit on a monthly basis and/or loan policy revision recommendations to the Chief Credit Officer on a quarterly basis. Serve as the liaison to the Closing Department, proactively tracking ‘approve to close' timelines and taking action to ensure reaffirmations of approval are completed as necessary. Work with Account Officers in triaging impediments to close, ensuring the Bank is not exposed to increased credit risk while maintaining focus on the customer experience. Responsible for the business credit card program, including decisioning applications in a timely manner, monitoring the portal for service disruptions and liaising with our credit card partners as appropriate to resolve issues, and working with the Branch network as needed with a focus on the customer experience. Actively participate in bi-weekly meetings with our credit card partners to stay abreast of portal updates and portfolio performance, using independent judgement in making procedure and approval matrix recommendations to protect the Bank from credit risk and improve product profitability. Maintain and optimize efficient credit systems and processes, including oversight and enhancement of credit-related software and tools to support operational excellence. Underwrite moderately complex credit requests, developing expertise in more advances credit structures as needed/assigned. Underwriting document to include narrative on the nature, history, and ownership of all borrowers and guarantors, detail on the structure and usage of each loan, collateral analysis on each loan, overview of reporting requirements, covenant compliance analysis, borrowing base compliance analysis, complete credit analysis on all borrowers and guarantors, identification and mitigation of exceptions to the Bank's loan policy, and an overview of the strengths and weaknesses of the relationship. Attend committee meetings, take minutes and present documents as needed. Answer any questions that may arise related to underwriting documents. Articulate recommendation to approve or decline, and support recommendation. Make recommendations to the Account Officers based on the structure of the transaction and controls of the transaction. Provide credit investigation for the Bank's most complex loan requests and/or workouts for use by Account Officers and committees. Approve underwriting submissions within authority limits. Provide additional analysis and assist with projects as needed/assigned. Promote the Bank and the Bank's services. Provide prompt and courteous service to all external and internal customers. POSITION REQUIREMENTS Must have a Bachelor's Degree in accounting or finance OR a Bachelor's Degree in business, economics, or mathematics with advanced coursework in accounting or finance. An MBA is a plus. Must have 7 - 10 years experience in a business lending credit function. Must have a working knowledge of the standard suite of MS Office Products, with advanced knowledge of MS Word and MS Excel. Ability to manage multiple priorities, function independently, meet deadlines, and work effectively in a team environment. Displays high initiative in departmental responsibilities and projects. Solid written and verbal communication skills. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Full time employees also receive a complete benefit package including a generous 401(k), medical benefits, paid time off, and short and long term disability programs. Newtown Savings Bank is an equal opportunity employer and complies with affirmative action programs for qualified veterans and individuals with disabilities. Newtown Savings Bank shall not discriminate against any employee or applicant for employment based on race, color, religion, gender, age, marital status, national origin/ancestry, sexual orientation, gender identity, disability status, protected veteran status, or any other legally protected status.
    $33k-38k yearly est. Auto-Apply 60d+ ago
  • Area Manager

    Northwest Bancorp, Inc. 4.8company rating

    Gahanna, OH

    The Area Manager will manage their primary financial center and oversee other financial centers in the district as assigned. You will be responsible for the daily operations of the financial center while ensuring exceptional customer service, achieving sales goals, fostering employee development, and maintaining operational soundness. Your role will encompass a variety of duties aimed at driving growth, efficiency, and customer satisfaction while supporting the district manager as needed. Essential Functions * Sales Goal Achievements: Develop and implement strategies to meet or exceed sales targets for various banking products and services, that may include loans, deposits, and/or investments. Lead by example by actively engaging in sales activities and motivating staff to achieve their sales objectives. * Individual Goal Achievement: Work closely with each team member to set clear, measurable goals aligned with organizational objectives. Provide guidance, support, and resources to help team members achieve their individual targets. Regularly monitor progress utilizing sales tools and provide effective coaching to ensure continuous improvement. * Operational Soundness: Accountable for all operational activities within the financial center, including financial center cash management, compliance with regulatory requirements, and adherence to internal policies and procedures. Implement risk management practices to safeguard assets, minimize fraud, and maintain a secure banking environment. Collaborate with support functions to streamline processes and enhance operational efficiency. * Leadership Portraying the Northwest Bank Culture: Uphold a customer-centric culture within the financial center by ensuring that every customer interaction is prompt, courteous, and efficient. Address customer inquiries, concerns, and complaints promptly to ensure high levels of satisfaction and retention. Implement initiatives to improve the overall customer experience and loyalty. * Employee Development: Provide guidance, coaching, and mentorship to financial center staff to enhance their product knowledge, sales skills, and customer service abilities. Conduct regular documented performance evaluations utilizing the HR tool, to identify training needs, and support career development opportunities for team members. * Compliance and Regulations: Adhere to all bank policies, procedures, and regulatory requirements to ensure compliance and mitigate risk. Maintain confidentiality and always protect customer information. * Community Engagement and CRA Efforts: Represent Northwest Bank in the local community by participating in events and initiatives. Education and Experience High School Diploma or equivalent preferred 3-5 years Banking and/or Retail experience preferred 3-5 years sales leadership experience preferred 3-5 years management experience preferred Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $73k-93k yearly est. Auto-Apply 45d ago
  • Client Officer

    City National Bank 4.9company rating

    Remote job

    *Downtown Los Angeles* WHAT IS THE OPPORTUNITY? Assists the Client Manager in supervising and participates in the operations, client service, and internal sales activities of the branch. * Monitors and maintains operations procedures for compliance to regulations; plans and administers colleague schedules and internal workflow. They may assist the Client Manager in interviewing perspective new colleagues and providing development training for the internal sales/service team.* This person will support internal sales activities including providing product and cross-sell opportunity identification training to their staff, recognizing referral/sales opportunities from the team, and making appropriate product/service recommendations to clients they interact with. WHAT WILL YOU DO? * Functions as part of a cohesive unit to service client transactions and is responsible for upholding the operational integrity of the branch as defined by management and bank policy. This colleague understands and is able to execute all functions of the daily processes, including, but not limited to, appropriate cash handling responsibilities. In addition, supports, develops, motivates, and coaches banking office sales/service colleagues. Is one of the experts in risk management and loss prevention. Partners with the CM in completing, monitoring and auditing branch certifications and operational reviews. Utilizes an organized approach to manage and prioritize daily activities to meet all deadlines. * Acts as a champion for clients and colleagues providing exemplary service. Partners with CNB colleagues in all divisions of the bank to support client retention objectives and proactively promotes solutions appropriate to clients. * Promotes and facilitates cross-selling of bank services to existing and potential clients in order to meet established branch sales and referral goals. Works with business partners to deliver solutions in order to maintain and grow client relationships. Recognizes and recommends cross-selling opportunities to maximize banking office profitability. * Supports and partners with the CM to proactively develop colleagues to achieve results and accurately assess strengths. Provides feedback, mentoring, and opportunities for development to help colleagues achieve their full potential. Provides instructions and information to colleagues on regulatory procedures, bank policies, legal requirements and other banking standards. * Fully functional in delivering all components related to new accounts, including account maintenance, service requests, and risk management. Responsible for appropriately profiling clients during the new account process and actively identifies cross sell opportunities of CNB products and services. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Minimum 3 years of direct sales experience required. * Minimum 2 years experience in a banking environment required. * Minimum 2 years of basic computer experience (e.g. Microsoft Word, Excel, Outlook) required. *Additional Qualifications* * Good knowledge of Bank policies and procedures and regulatory compliance. * Working knowledge of Bank products and services. * General knowledge of Bank audit procedures. * Strong interpersonal, verbal and written communication skills. * Ability to organize and prioritize work. * Good problem solving skills. *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $22.27 - $33.43 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. \#LI-MD \#CA-MD
    $22.3-33.4 hourly 8d ago
  • Loan Admin

    Farm Credit Services of America 4.7company rating

    Remote job

    MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: High school diploma or equivalent and two (2) to four (4) years of experience in loan support operations, title company, general accounting or banking. JOB PURPOSE AND SCOPE: Performs intermediate-level loan administration work, such as loan closings that is varied and somewhat complex in nature. Works under moderate supervision. ESSENTIAL FUNCTIONS: Develops and organizes loan applicant information for review and analysis by loan officers and inputs pertinent loan data into credit delivery system. Assists with the closing of loans by preparing loan closing documents and related materials as directed. Records new loans, establishes relevant files, processes loan payments, maintains a variety of loan records and obtains credit information. Assists in maintaining and monitoring borrowers' required insurance, UCC financing statement and deed of trust expiration dates, payment of property taxes and other loan requirements and reporting. Collects loan payments and performs related tasks required to service loans. Answers customer inquiries and resolves routine issues. Fosters good member/public relations. Prepares documents and correspondence for association reports as required following approved association and Farm Credit Bank policies and procedures. Operates a variety of standard office equipment according to detailed instructions, which may include computers, paper shredders, telephones, photocopiers, fax machines and scanners. OTHER DUTIES: May greet customers, answer phones, arrange appointments and handle travel arrangements as required. May assist loan officers / appraisers in gathering and maintaining collateral information for input into credit delivery system and appraisal / comparable sales system. SKILL REQUIREMENTS: General knowledge of accounting/financial systems. General knowledge of office equipment and systems used for the storage and retrieval of business information. General knowledge of standard records management and file classification practices. General knowledge of title insurance, crop insurance and credit life insurance documentation. General knowledge of documentation requirements for title policies, deeds of trust, and collateral. Specialized knowledge of written correspondence principles. Skill in oral and written communication. Basic skill level in Microsoft Office applications. PHYSICAL ACTIVITIES: Ability to sit for long periods of time. Ability to stand for limited periods of time. Ability to walk for moderate distances. Frequent finger/hand manipulation (e.g. keyboard, office equipment, small hand tools, etc.) Occasional lifting, carrying, pushing, and/or pulling while exerting up to 50 pounds of force POLICY AND COMPLIANCE: Compliance with FCBT and Association technology and security standards is required. NOTICE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by the supervisor. This position may frequently become involved in or be made aware of confidential business or personal information as a result of interactions 1) arising under its Job Purpose and Scope, 2) arising from other assigned responsibilities or 3) with other employees. It is an expectation and requirement of the job that confidential information of the bank, its associations and their customers be handled in a professional manner and not be disclosed without approval or used for personal gain. Non-compliance with privacy or confidential information requirements or expectations can result in disciplinary action up to and including termination of employment. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Regular attendance is required in this job. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
    $36k-50k yearly est. Auto-Apply 2d ago
  • Financial Recovery Rep Sr. - Special Assets

    Huntington 4.4company rating

    Columbus, OH

    The Financial Recovery Rep- Senior develops resolution strategy on classified (special asset) loans to minimize losses on current Business Banking or commercial loan portfolio. Responsibilities include analyzing financial plans, negotiating loan collection, or restructuring, and recommending/overseeing litigation, liquidation or charge off-of loan. Works with moderately large and complex loans. May coach less experienced employees. Duties & Responsibilities: Develops resolution strategy on classified (substandard risk rated) loans to minimize losses on current loan portfolio. Analyzes financial plans, negotiates loan collection, restructuring/rehabilitation or exit, and recommends/oversees litigation, liquidation, upgrade or charge-off of loan. Protects the integrity of any applicable SBA or USDA guaranty while under FRG management by following all applicable SBA and USDA requirements. Responsible for loan management through the SBA lifecycle in accordance with bank policy and applicable SBA SOPs including verification of applicable collateral positions, loan documentation integrity, secondary market re-purchases, litigation plans and SBA final wrap-up. Works with business line loan officers to manage non-pass rated borrowing relationships. Adheres to bank policies and procedures and complies with legal and regulatory requirements. Accountable for risk management, compliance, and audit performance for area(s) of responsibility whether a supervisor, manager, or individual contributor. Establishes or works with management to develop effective controls and processes to ensure risks are measured, monitored, and controlled and compliance requirements are adhered to on an on-going basis. If applicable, ensures staff is properly trained, provided with appropriate re sources, and motivated to adhere to risk management principles. Maintains current knowledge of risk-related changes that may impact assigned area(s) of responsibility. Performs other duties as assigned. Basic Qualifications: Bachelor's degree or relevant experience. A minimum of 3 years of experience in commercial/business banking underwriting, lending, or credit required. Preferred Qualifications: Category of One service to our clients is key in this position. Ability to work independently in a deadline driven and goal-oriented team environment. Working knowledge of SBA and USDA requirements. Ability to read and analyze financial statements. Basic understanding of loan documentation. Basic working knowledge of PC applications and Huntington systems. #LI-KD1 Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: $70,000-$140,000 Annual Salary The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
    $70k-140k yearly Auto-Apply 8d ago
  • Part Time Associate Banker Columbus Central East (30 Hours)

    JPMC

    Columbus, OH

    We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs. As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience
    $39k-83k yearly est. Auto-Apply 60d+ ago
  • Product Manager - Digital & Treasury Services

    Amalgamated Bank of Ny 4.5company rating

    Remote job

    The Product Manager role leads the end-to-end product management of the Bank's banking offerings. This position serves as a critical role in ensuring our product portfolios across all our Commercial, Small Business, and Consumer segments remains competitive, profitable, and properly managed throughout its life cycle. In addition, this role will support other key functions critical for product management if needed. This role will report into the Director, Product Management at Amalgamated Bank. Essential Job Functions: Overall Drive product development, execution and commercialization across Amalgamated Bank's product sets, e.g., digital and lending solution, as well as treasury management products Partner with key business stakeholders on product positioning and key business strategies. Develop product roadmap by taking an “outside-in” view Promote an environment that supports social responsibility, diversity and reflects the missions and values of Amalgamated Bank. Ensure compliance with all Bank policies and regulatory standards. Market Management Identify client needs and end-to-end client experience for banking products in-scope. Responsible for understanding the Bank's niche market and competitive landscape. Identify new and emerging banking industry and technology trends. Product Execution Implement end-to-end product development and enhancement initiatives. Execute revenue initiatives to increase product revenue and profitability in line with the Bank's core values and mission. Develop rigorous business case for new product development and enhancements. Identify, evaluate, and implement measures to improve product performance, profitability, and competitiveness in line with the Bank's core values and mission. Define grounded, rigorous business requirements in conjunction with cross functional teams. Develop key product features & functionality considering return on investment and client needs. Manage product profitability throughout life cycle. Work with Technology, Operations, Risk, Business, PMO and other internal and 3rd party resources to effectively adhere to Product Lifecycle Process. Manage and improve related product vendor relationships, as they pertain to product development, functionality, and economics. Commercialization Partner with Marketing and other key stakeholders on product campaigns, collateral, and communication. Provide ongoing product training to internal and external clients to ensure clear understanding of product value proposition. Oversee development of product documentation, FAQs, and reference materials for internal and external audiences. Knowledge, Skills and Experience Requirements : Bachelor's degree or equivalent experience Strong analytical approach, comfortable with modeling, and ability to draw conclusions and insight, as well as provide business and product recommendations based on analysis Minimum 2-3 years in a direct product management and/or management consulting role Minimum 2-3 years of related experience in Commercial Banking or Treasury Services, a strong understanding of banking product offerings preferred Bank-wide system and platform implementation and migration experience preferred Experience managing third party digital banking platforms and solutions preferred Experience with vendors including Q2, FIS and Salesforce preferred Ability to work effectively as part of a team to drive projects and deliverables Excellent communication skills, ability to manage internal and external relationships effectively and articulate complex solutions to both internal and external stakeholders Strong planning and project organizing skills Demonstration of initiative and innovation to resolve issues rapidly Fluency in Microsoft Office including advanced Excel Stellar written and verbal communication skills Commitment to seeking opportunities for improvement and ability to achieve results despite challenges Comfortable working from home, and working remotely, Need to be able to use technology remotely, connect to networks, use applications remotely Need to be willing to collaborate, network, and building relationships remotely
    $101k-133k yearly est. Auto-Apply 24d ago
  • Sr. IT Auditor

    Mechanics Bank 4.2company rating

    Remote job

    Mechanics Bank is currently searching for a Sr. IT Auditor to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This person will be working on-site in Roseville, Walnut Creek, Irvine, or Seattle, Washington. Under the supervision of Audit Management, the Senior IT Auditor is responsible for performing IT/Info Sec audits to assess the overall operational effectiveness and efficiency of Bank's information technology infrastructure, including applications and hardware, using FFIEC guidance, cybersecurity frameworks, SOX 404 requirements, regulatory guidance and Bank policies & procedures. The Senior IT Auditor uses objectives, standards and guidelines, which are applied consistently in the review of operations. At the conclusion of the audit, the Senior IT Auditor will deliver high-quality audit reports, efficiency enhancement suggestions, and audit findings/recommendations to management. The Senior IT Auditor may provide guidance to less experienced audit staff or other personnel assigned to audits and may provide assurance reviews of work papers completed by other staff as requested to do so and may also be involved with certain aspects of administering the functions of the Audit Department as assigned by an Audit Manager/Director. The Senior IT Auditor will share responsibility with teammates for meeting audit completion deadlines in order to adhere to Audit's annual plan and schedule. Mechanics Bank is regulated by the Federal Deposit Insurance Corporation (FDIC). What you will do: * Reviews and assesses the Bank's controls within IT operations including hardware and software/applications through periodic audits. Conducts audits of varying sizes and complexities. The Senior IT Auditor can perform IT audits across the Bank and recommends audit scopes for specific functions within their assigned areas of responsibility. * Manages all aspects of the audit lifecycle including but not limited to the following: * perform risk assessment * identify relevant controls * finalize audit scopes * lead walkthroughs * conduct testing (including SOX 404) * oversee assigned staff * interface with external auditors * review work papers * validate exceptions * communicate results of testing * Prepares and delivers strong work paper documentation to support audit work with evidence of deficiencies in controls, duplication of effort, extravagance, fraud, or lack of compliance with laws, government regulations, and management's policies or procedures. Work paper documentation must comply with industry standards. (organized, clear, sufficiently detailed, able to articulate complex aspects of testing). * Provides management with recommendations for revisions to policy and/or procedures when appropriate. * Assists in the development of audit and analytical programs as directed. Who you are: * 4 Year / Bachelor's Degree in Business, Finance, Accounting, Computer Science or related field preferred. Additional experience may be considered in lieu of degree. Equivalent combination of education, training and experience required. * Minimum of 5 years of experience in Bank IT auditing required. * Required: Good understanding of the CIS control framework and FFIEC IT Handbook. * Preferred: Some experience with data mining software products such as ACL or IDEA. * The audits assigned to the Senior IT Auditor are usually of a more complicated nature and require a solid understanding of general and application controls in an IT environment and generally require a higher level of audit and banking expertise. IT Senior Auditors are charged with training less experienced audit personnel in audit routines and conducting audit reviews. * The Senior IT Auditor manages multiple assignments concurrently, makes subjective judgment calls for areas that are moderately complex, writes clear and effective audit findings with limited supervision and assistance and maintains good working relationship with all staff to foster an open dialogue between audit and other bank personnel. * Experience with data mining software products such as ACL or IDEA is preferred. * Proven proficiency in understanding computer networks, computer applications, and how they interact with business processes, and understanding of the various information security frameworks, methodologies and standards. * Excellent understanding of bank accounting principles and analytical techniques required. Proficient in computer usage with ability to prepare spreadsheets and management reports utilizing Bank software system. * Experience working for a publicly traded company. * Certification with any of the following is strongly preferred: * Certified Information Systems Auditor (CISA) * Certified Information Systems Security Professional (CISSP) * Other technology related designation * Or actively pursuing one of the above relevant certifications. * Travel required: 0-10% #LI-DNI Pay Range: $91,620 - 164,900 annually AIP/Bonus: up to 15% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: * Medical, prescription, dental, and vision coverage for employees and their eligible family members * Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits * Health Savings Account with employer contribution * Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit * 401(k) and Roth 401(k) with company contribution * 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program * Supplemental Health plans, Voluntary Legal and Identity Theft Services * 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year * Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data. * Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. * Please view Equal Employment Opportunity Posters provided by OFCCP here. * To learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank's most reasonable and genuinely expected benefits offered for this position.
    $91.6k-164.9k yearly Auto-Apply 8d ago
  • CSR/Teller - Columbus, OH - Full-Time

    Fifth Third Bank, N.A 4.6company rating

    Columbus, OH

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Experience: - Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met - Provide follow up to customer questions and find solutions to address issues - Be responsive and timely with correspondence to keep lines of communication open and clear - Maintain a position of trust and responsibility by keeping all customer business confidential - Follow the Bancorp Code of Business Conduct and Ethics and other related policies, always maintaining ethical behavior. Operations: - Perform daily office responsibilities, working with the platform team, to maintain the efficient operation of the office. - Maintain a balancing record that is in line with policy. Find and correct outages and enlist help as needed. - Maintain knowledge of the bank policies and financial center procedures and take responsibility to keep up to date on any changes. - Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Lead Customer Service Representative or other leadership as necessary. - Demonstrate sound judgment in decision making, abiding to established guidelines and procedures. Referrals: - During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners, as appropriate, for a consultative conversation - Build and maintain a working knowledge of the Retail products and services offered - Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: - High school diploma/GED. - Work involves extensive cash handling.- Work involves contact with the public, adhere to dress code guidelines. - Must have the ability to interact comfortably and confidently with the public. - Position requires knowledge of retail policies and procedures, to perform the essential duties. - Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution. - Demonstrate the company's core values, work as one bank, take accountability, be respectful & inclusive, act with integrity. - Need to have flexibility in scheduling. WORKING CONDITIONS: - Normal office environment. - Extensive viewing of computer screens. CSR/Teller - Columbus, OH - Full-Time At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Columbus, Ohio 43231 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
    $31k-36k yearly est. 7d ago
  • Assistant Branch Manager

    Community Bancshares Inc.

    Ashville, OH

    Pay Grade: $40,693-$68,268 (commensurate with experience) Assists Branch Manager with the management of a full service branch to include its business development activities, personnel, customer service, profitability and operations. This position includes 50% of time spent on Sales and Services, 30% on Management and Leadership, and 20%on Operations. Committed to upholding VCNB Mission Statement and Core Values. ▲Participates in the planning and execution of the branch calling plan. Actively calls on prospective customers to develop new business and existing customers to expand and retain current business customers. Participates in community activities to support organizational goals. ▲Monitors branch production reports, coaches branch staff, and utilizes customer relationship software and skills to achieve branch production goals. Ensures that standard operating procedures, regulations, and policies are followed and provides guidance to branch personnel on operating problems, exceptions, and adjustments. Reviews the required branch reports and ensures that the branch is in compliance with audit requirements. ▲Coaches and mentors branch staff to optimize the customer experience by providing excellent customer service through consistent execution of the VCNB Service Standards. ▲Assists in the implementation and execution of sales development activities. Opens new accounts and cross sells all types of bank products and services. Ensures branch staff are adhering to the VCNB Sales Approach, maintaining service excellence through all channels to fully meet our customer's needs and expectations. ▲Ensure staff are acquiring the skills to fill open positions within the branch network through active mentoring, coaching and involvement with Employee Development Officer. Participates in active recruiting to bring talent to the bank to fill open positions within the branch network. Participates in interviews of internal and external candidates and is able to provide the direction and guidance needed to develop branch staff. ▲Able to grow the banks consumer loan and credit card portfolio with the following: actively solicit and cross sell products to potential customers, actively interview loan applicants, gather required documentation, input loan requests in appropriate software, close approved requests and process notice of adverse action for modified/denied requests. ▲Able to assist customers with transactions, deposit accounts and consumer loans. Able to be an integral part of the branch transformation plan and evolution of the personal banker model. Performs various administrative duties for the branch including report preparation, maintaining records and files, and maintaining safe deposit box records. Ensures the ATM is maintained and balanced. Serves as back up to the Branch Manager and takes on special projects, as assigned. ▲Attends regular bank meetings and training sessions and is responsible for effectively communicating pertinent information to the branch staff to include policy and procedure changes/updates as well as bank product and sales information.' ▲Responsible for ensuring the branch is adhering to the VCNB Branch Standards ▲Able to follow established bank policies and procedures ▲Exercise independent judgment and discretion within job duties. ▲ All other duties as assigned
    $40.7k-68.3k yearly Auto-Apply 60d+ ago
  • Queens Branch-Business Development Department / Residential Loan Associate

    Bank of China Limited, New York Branch 4.0company rating

    Remote job

    Introduction Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business. Overview This position provides loan business, prepares loan analysis and loan recommendation to meet objectives set by the Branch Manager. Responsibilities Business Development: Originate and underwrite residential mortgage loans and maintain relationship with customers. Meet business objectives in the loan operation set by the department head and Branch Manager. Assist customer service representatives to originate new residential loan, Refinance and Modification Program. Credit Control: Handle loan business according to all bank policies and procedures, KYC Due Diligence requirements. Monitoring KRI and reporting criticized loan if applicable. Compliance: Update Residential Mortgage Lending Procedure as needed. Work on CFPB Consumer Metrics impacted by COVID-19 on monthly basis. Work on Compliance and Regulatory reports as needed to LCD periodically. Consumer Compliance Risk Assessment. Work and coordinate with BSA on Monthly Compliance Reporting. Inform customers of regulatory compliance requirement. Coordinate with external and internal examination to ensure business safety and soundness. Operation and Post-Lending Customer Service: Communicate with OSD and follow up with customers on tax, insurance, annual escrow disclosure statement, year-end escrow statement, escrow account or other post lending questions or issues due to Work from Home impacted by COVID-19. Report necessary documents or reports to Head Office. Work with ORD and QCU on third party vendor review and attend ORC meeting. Work with vendors of Ellie Mae and Equifax to meet Bank's operational risk requirement. Participate in loan business activities to ensure the loan operation is safety and soundness. Help to answer and resolve customer complaints and inquires. Seek unusual and irregular activities and, if any, reports to supervisor, BSA Officer and Branch Manager. Assist to complete distribution of all consumer lending disclosures, review completeness of loan application, arrange appraiser to appraise the value of properties and order credit report, review of appraisal report and credit report, prepare Credit Recommendation Report and commitment letter after loan approval. Arrangement of closing and the preparation of closing documents. Scan loan documentation to Laserfiche. Attend necessary business related trainings. Strictly comply with the BOC Global customer service standard & BOCNY performance evaluation. Qualifications Bachelor's degree required; major in Accounting, Finance, Economics or equivalent fields preferred Minumum 2 years of Residential lending experience required NMLS Certification is required Demonstrate knowledge in Credit Underwriting, Personal loan process, and Consumer compliance Bilingual ability in English and Mandarin required Pay Range USD $42,000.00 - USD $90,000.00 /Yr.
    $42k-90k yearly Auto-Apply 51d ago
  • SBA Loan Closer

    Park National Bank 3.8company rating

    Columbus, OH

    ***Sponsorship not available RESPONSIBILITIES Manage the processing of SBA loans from origination through post-closing. Responsibilities include but are not limited to: Determine the eligibility for SBA 7(a) and SBA Express loans Determine, Coordinate and communicate with internal and external business partners for all documentation required in the closing of SBA loans Prepare “Needs Lists” of items required to process and close an SBA Guaranteed loan in such manner as to meet SBA rules and regulations Coordinate the preparation, submission, and tracking of SBA Loan Authorizations, approval, and guarantee of loans Ability to communicate and work with external partners such as Attorneys, Evaluation Companies, third party vendors, etc. Review various SBA loan documents using LaserPro Audit files post-closing for file documentation completeness as stipulated by the SBA program and bank policies Acquire, execute and/or complete any necessary documentation required for a clean electronic file Ensure readiness for SBA and/or other regulatory audits Potentially assist with the preparation and submission of SBA Purchase Packages with the appropriate SBA Servicing Center Individually or if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Deliver a consistent, high level of service within our Serving More standards Other duties as assigned COMPETENCIES Interpersonal/Customer Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Organizational Skills/Detail Oriented Analytical Thinking Able to Multi-Task or Juggle Priorities Problem/Situation Analysis Creativity Ability to build collaborative relationships Ability to develop or mentor others Ability to work as part of a team SCHEDULE Office hours are Monday through Friday 8:00am to 5:00pm. This position is exempt and full time. A minimum 40 hours is required. A flexible work arrangement is available for this position. The position will require some scheduled onsite hours. Please speak to the hiring manager for more information. EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School diploma or equivalent required 4+ years' experience in SBA lending/operations required Ability to review documentation related to SBA loans or the determination of compliance with the SBA program's rules and regulations as well as the ability to determine the solutions in order to bring structures and documentation into compliance
    $30k-35k yearly est. 11d ago
  • Staff Accountant II

    Climate First Bank

    Remote job

    We are changing FINANCE to finance CHANGE! At Climate First Bank, we're redefining what banking can be. As a Florida Benefit Corporation and FDIC-insured commercial bank, we offer a full suite of personal and business services-including solar, residential, commercial, and SBA loans-all designed to power a better future. With branches in St. Petersburg, Winter Park, Mount Dora, and a growing digital presence, we're proving that banking can be a force for good. We don't just support environmental and social causes-we're built on them. Welcome to the Movement You are joining a team of driven, mission-aligned individuals ready to make an impact. They share your passion for sustainability, your ability to thrive in a fast-paced environment - and, just like you, want to be part of something bigger! We are goal-setters, go-getters, and changemakers. We celebrate wins, tackle challenges head-on, and push the boundaries of what can be achieved when technology and finance seamlessly integrate. We are fueled by purpose and growth, and with you on board, we will reach new heights in achieving our lofty goals. How you will thrive at Climate First Bank At Climate First Bank, we're not just building a better future for the planet - we're also investing in yours. We offer a comprehensive, people-first benefits package that supports your health, finances, and work-life balance. Health Coverage - 100% Paid by Us (employee coverage, employer contribution towards dependents) Financial Wellness & Wealth Building 401(k) with 6% Employer Match - start saving for retirement with a strong head start and no vesting period. Employee Stock Options and Grants - share in the success you help create. Exclusive Employee Banking Perks - including employee-only account and loan products. Generous Paid Time Off- 2-4 Weeks of Vacation for full time employees based on officer level and 64 Hours of Paid Sick Time for all full-time employees. Protection & Peace of Mind- We offer company-paid life insurance, Disability Insurance and an Employee Assistance Program (EAP) with free counseling, legal, and financial services. What to expect as a Staff Accountant II You're about to embark on a bold, challenging, and game-changing journey. The Staff Accountant II will play a vital role in ensuring the accuracy and efficiency of financial operations, particularly focusing on subsidiary accounting and leveraging QuickBooks software. This position requires a detail-oriented individual with strong analytical skills and a commitment to maintaining financial integrity. The Staff Accountant is a remote position and reports directly to the Assistant Controller. This is a remote, US Based position. What You'll Contribute in This Role: Subsidiary Financial Management Take ownership of financial records for all company subsidiaries, ensuring accuracy and timely updates across multiple entities. QuickBooks Expertise Maintain and update financial data in QuickBooks, leveraging your technical skills to keep our systems organized and efficient. Accounts Payable Coordination Oversee AP processes for subsidiary companies, ensuring vendors are paid accurately and on time. Management Reporting Prepare and distribute monthly management reports that provide actionable insights for leadership. Audit Support & Compliance Assist in gathering documentation for internal and external audits, ensuring compliance and readiness at all times. Problem-Solving & Cleanup Actively research and clear stale items, demonstrating your ability to troubleshoot and resolve discrepancies. Cross-Functional Backup Serve as a reliable backup for other accounting roles when needed, showcasing flexibility and teamwork. Champion our Mission fiercely and passionately You'll adopt and practice a commitment to social, economic, environmental, and racial justice. You will apply curiosity and interest in our core values and pursue education related to sustainability practices. Protect our Organization and our Customers You will quickly pursue and demonstrate an understanding of all established Bank policies, procedures, and regulations, but especially those defined by BSA, AML, CIP, and OFAC. Recognizing the importance of protecting the organization and our customers, you will question suspicious activity and stay in close collaboration with our Compliance department to ensure proper investigation and processing of potentially fraudulent activity. You will stay informed on legal context and regulatory requirements and prioritize completing all web-based compliance and IT training. What You'll Leverage in this Role: Your Experience and Education You bring a solid foundation with a Bachelor's degree and 3-5 years of proven accounting experience, including subsidiary and parent company accounting. Your background ensures you can confidently navigate complex financial structures and deliver accurate results. Your Entrepreneurial Self-Starter Mentality You thrive in a remote environment and take initiative without waiting for direction. Whether it's tackling ad hoc projects or proactively resolving discrepancies, your ability to work independently keeps operations moving forward. Your Master Communicator Expertise Clear, concise, and professional communication is your superpower. You know how to collaborate effectively with internal teams and external partners, ensuring transparency and building trust across all interactions. Your Tech-Forward Thinking You're not just comfortable with technology-you embrace it. Your proficiency in QuickBooks and Microsoft Office Suite allows you to streamline processes, while your curiosity for ESG and sustainability practices positions you as a forward-thinking contributor. Your Organization & Efficiency Guru Status Managing multiple priorities is second nature to you. You excel at keeping financial records organized, meeting deadlines, and maintaining accuracy under pressure, all while ensuring compliance and audit readiness. Your Commitment to Being a Team Player While you're an independent contributor, you understand the power of collaboration. You're ready to step in as a backup when needed and contribute to a culture of support and shared success. How We Work Together at Climate First Bank At Climate First Bank, we believe that how we work is just as important as what we do. Every team member is expected to deliver high-quality results on time-whether independently or in collaboration with others. You'll be part of a supportive, mission-driven team where professionalism, communication, and collaboration are key to our collective success. You'll also be expected to stay informed and compliant with all regulatory policies, including BSA, AML, CIP, and OFAC. These aren't just checkboxes - they're essential to maintaining the trust and integrity that define our bank. What to Expect in Your Work Environment: This role is remote within the US. It requires the ability to perform essential functions such as sitting, talking, hearing, and occasionally lifting up to 20 lbs. You may also be asked to attend remote meetings, travel, or work evenings and weekends as needed. We're committed to supporting our team, and reasonable accommodation will always be considered on a case-by-case basis. Your Commitment By stepping into this role, you acknowledge and embrace the responsibilities outlined here. You understand the outlined responsibilities are not intended to be all encompassing and that they may evolve or change over time and that management reserves the discretion to assign or reassign duties and responsibilities to this position at any time. While your duties may evolve over time, your adaptability and alignment with our mission will remain at the heart of your success.
    $40k-51k yearly est. 17d ago
  • Payments Ops Risk Manager (Remote)

    Bankunited 4.7company rating

    Remote job

    SUMMARY: The Payments Operations Risk Manager works in a remote environment and directs a team of remote employees, as required. Responsibilities include overseeing and managing the risk associated with Payments Operations within the organization. This role involves developing and/or overseeing a program that identifies, analyzes, and mitigates risks to ensure the integrity and security of Payments Operations processes. The Risk Manager collaborates with various departments to implement risk management strategies and ensure compliance with corporate and regulatory requirements. Specific functional ownership includes, but not limited to, Risk & Control Self Assessments (RSCA), audit oversight (internal, compliance, SOX), risk and compliance monitoring, quarterly controls, procedure management, information lifecycle management (ILM), and department reporting / analytics. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned. Manages and directs a team of remote employees responsible for the daily operational functions within Payments Operations Risk team. Works closely with Treasury, Compliance, Audit, Risk and Fraud to ensure operational standards are consistent with the most current regulatory guidelines and that effective controls are implemented to mitigate risk and losses to the bank. Conducts staff meetings of department's personnel, or confers with subordinate personnel to discuss departmental problems, regulatory updates, or to explain procedural changes or practices. Develops a strategic business plan to support the corporate goals and vision of the bank's branding and growth models while ensuring operational soundness, adherence to policies, procedures and regulatory guidelines. Provides input to the strategic planning and new product process as it relates to Payments Operations and the bank as a whole. Assumes leadership role in bank implementations of systems/tools designed to create efficiencies, mitigate risks and improve processes for the department and the bank. Participates in bank-wide activities related to hardware/software conversions and/or mergers & acquisitions and oversees the department's deliverables. Ensures all deliverables remain on target. Develops staff and ensures that the team's service behaviors contribute to the bank's overall strategy for the customer experience. Leads the team in developing a partnership with key working units within corporate to ensure there is a bridge that solidifies a cohesive environment focusing on teamwork. Analyzes reports and data to identify processing trends, staffing requirements, etc. Monitors areas of responsibility and implements effective goals and tools to measure success for driving the team effectively. Compiles regular and special reports as required by bank and government regulations. Identifies and addresses systemic issues and takes the appropriate actions to remediate exceptions. Creates, monitors and reports variances of departmental budgets and provides recommendations for capital expenditures and staffing. Supports efforts to increase revenue, manages expenses and initiates cost reduction programs. Manages vendor relationships to ensure compliance with contracts and bank policies. Ensures associated Service Level Agreement requirements are met. Responsible for the accurate and timely escalation of all vendor production issues. Stays abreast of industry trends by attending seminars, training sessions and workshops as necessary to develop and ensure compliance with banking regulations, federal and state regulations, and standards for financial institutions. Works closely with the operations management team and senior management to ensure the corporate vision and strategy are being executed and that associated goals are achieved. Ensures that operational units are functioning within industry standards and that operational procedures are streamlined and efficient, maintained to industry standards and are fully documented for all departmental processes. Communicates business and departmental objectives to the team ensuring they remain well informed of business activities and of their required contributions to goals. Establishes standards, applicable goals and maintains accountability. Develops an effective network of communication within the operations team and with key working units to ensure shared knowledge and understanding of business activities. Develops, tests and executes the department's Contingency and Disaster Recovery Plans. Additional duties and projects as assigned by senior management. Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity. SUPERVISORY RESPONSIBILITIES Supervises function, projects or services and/or one or more employees, as applicable. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance coaching; rewarding and disciplining employees; addressing complaints and resolving problems. EDUCATION Bachelor's Degree or equivalent work experience required EXPERIENCE 5 - 10 years in Payments Operations Risk role required 3+ years in a leadership or supervisory role required Payments (ACH, Wire, RTP/FedNow) core processing application experience preferred CERTIFICATES, LICENSES, REGISTRATIONS ACH Accredited Professional (AAP) Certification preferred KNOWLEDGE, SKILLS AND ABILITIES Critical thinker with strong research and analytical skills. Ability to work in a fast-paced and matrixed environment. Strong attention to detail. Strong Microsoft Excel and PowerPoint presentation skills (building executive reporting) Excellent problem-solving skills. Strong engagement skills that influence with ability to work across stakeholder groups to influence and execute. Ability to write policy and procedures and create workflow diagrams. Knowledge of risk techniques, practices, and control frameworks Knowledge of various banking, payment industry rules, and regulatory requirements Knowledge of treasury/cash management/payment products, preferred Fast learner, with the ability to adapt to new systems and methodologies to obtain better results for risk mitigation. Clear and effective communication skills with the ability to present complex information concisely. ADDITIONAL INFORMATION Candidates residing in locations within BankUnited's footprint may be given preference.
    $82k-102k yearly est. 10h ago
  • Mortgage Loan Officer - Columbus Market

    Lcnb National Bank 3.8company rating

    Worthington, OH

    Mortgage Loan Officer - Market (LOM) Identifying Information: Department: Mortgage Loan Reports To: Gary Kohls, Vice President, Mortgage Sales Manager Location: Worthington Office, 6877 N. High St. Worthington, Ohio 43085 - Columbus, Ohio Market - Hotel office in Retail Banking Centers; may work remotely on occasion Status: Full-Time Salaried Non-Exempt Hours: 40-hour work week; schedule as determined by Mortgage Loan Officer and production target Compensation: Base salary and incentive compensation plan Position Purpose: LCNB National Bank is seeking a Mortgage Loan Officer within our Columbus Market. This position is responsible for originating real estate mortgage loans in accordance with LCNB National Bank product guidelines, and processing loans in accordance with LCNB National Bank processes up to delivery to an inside processor. The Mortgage Loan Officer's primary responsibility is to grow mortgage production outside of the branches by developing business relationships with realtors, builders and other professionals and sourcing mortgage leads from these business relationships, including any existing “book” of business the Mortgage Loan Officer may have acquired over his/her career. The Columbus Market Mortgage Loan Officer should continue to build this network of referrals as a continuing source of new business. As they are not assigned a Retail Banking Center, there is no defined territory. The Mortgage Loan Officer is expected to collect and review all needed supporting loan documentation and maintain a minimum standard of production and quality. The Columbus Market Mortgage Loan Officer is expected to comply with all consumer and real estate lending laws and requirements. Essential Functions and Responsibilities: Solicit residential mortgages from various sources Develop and build relationships with realtors, builders, financial professionals, bank stores, past customers and other non-traditional sources Produce high quality loans which are compliant and provide excellent customer service Develop and maintain a high degree of visibility for mortgage originations, sales and business development Understand and market LCNB National Bank mortgage loan products, stay informed of mortgage industry trends and developments in the assigned market Understand real estate appraisals, title reports and real estate transactions Review and analyze financial and credit data Meet with applicants to answer questions and obtain information for mortgage loan applications Collect and upload loan documentation and financial information into the loan operating system Effectively learn and operate LCNB's loan origination system Effectively communicate with processing and underwriting support staff Maintain a high level of customer satisfaction and effectively resolve issues Maintain open and effective communication channels with customers, realtors and other referral sources Attend loan closings, sales and officer meetings Required Qualification: 2+ years of experience originating FHA, VA, USDA and conventional loans High School diploma or GED equivalent Desired Qualifications: Existing pipeline and book of business of local referral sources Existing mortgage sales of 600,000 per month Experience in federal and state mortgage lending statutes, compliance, and regulatory requirements Knowledge & understanding of mortgage underwriting criteria and residential lending concepts and principles Experience in personal financial analysis and tax return analysis Ability to think, reason and communicate clearly The ability to observe and identify details at close range NMLS (Obtained or transferred within 30 days of hire) Strong computer skills and working knowledge of Microsoft Office Suite Knowledge & understanding of credit, underwriting, credit policy and financial statement analysis Knowledge of Desktop Originator (DO) and Loan Prospector (LP) Ability to thrive in a high volume, fast-paced environment Strong organizational and time management skills with accuracy and attention to detail Ability to build and maintain positive and effective relationships with others, both internally and externally Strong written and verbal communication skills with the ability to effectively communicate with associates across the bank, as well as third-party agencies Strong integrity, work ethic, and ability to achieve desired production results Working Conditions: Ability to work outside of the office 50%+ of the time Ability to travel to and from bank offices and third-party locations Occasionally move/traverse to access files and equipment Constantly operate a computer and other office equipment Compliance Statement: The associate is responsible for meeting all compliance requirements imposed on LCNB bank by State and Federal law and regulations, as well as all related LCNB Bank policies and procedures. Individuals in Loan Officer positions must meet the Consumer Financial Protection Bureau qualification requirements. Incumbent must be able to perform the essential functions of the position with or without reasonable accommodation. Equal Opportunity Employer/Disability/Veterans.
    $33k-49k yearly est. Auto-Apply 60d+ ago
  • Commercial Relationship Service Specialist II

    Huntington National Bank 4.4company rating

    Columbus, OH

    The Commercial (CML) Relationship Service Specialist (RSS) II is the primary point of contact for assigned Commercial customers and Relationship Managers. The CML RSS II works independently and in partnership with the Relationship Manager by providing a best-in-class experience for a diverse Commercial portfolio. The CML RSS II applies knowledge and understanding of customer and product onboarding to enhance relationship management, retention, and deepening sales. Duties and Responsibilities: + First-line decision maker who will mitigate issues/questions being elevated to management and/or resulting in customer impact; keeps Deal Team abreast of material changes and risk. Responsible for identifying, researching, analyzing, and resolving complex problems by utilizing resources and critical thinking to independently ensure adherence to bank policies, procedures and retain relationships. + Utilizes expertise to manage complex, highly visible, large, and/or sensitive customers and services. Offering products to grow relationships such as Escrow Services, Deposit Account Control Agreements, FBO's, Controlled Disbursement, Credit Sweeps; Public Funds; understanding of large private and public companies ($50MM - $2BB+ annual sales), high risk businesses and entity types (foreign owned-subsidiaries, custody, private investment, private equity) and specialized verticals: Fund Finance, Sponsors; Institutional and Government, North American Financial Services, REIT's, Healthcare, Commercial Real Estate, Tech & Telecom, Large Corp, Middle Market, etc. + Provides exceptional oversight of onboarding, commercial deposit and loan accounts, has advanced ability to manage all aspects E2E and facilitate complex features, customer experience, and risks; responsible for handling sizeable relationships, approving multi-million dollar transactions and special handling of unique requirements relating to assigned portfolio. + Represent Huntington's Commercial brand by providing Category of One experience for customers; professional, discreet, and positive communications with forward-thinking solutions. + Attends customer meetings independently or with Deal Team; participates in deal team and business segment meetings; stays informed of customer strategies, relationship plans, and business team priorities + Perform other duties as assigned. Basic Qualifications: + High school, GED, or equivalent required + 5+ years in commercial banking with a focus in deposits, loans, treasury management, customer service, and banking operations Preferred Qualifications + Bachelor's Degree + Proficient use of Microsoft Office and other digital resources + Excellence in customer service, initiative-taking, focused and goal oriented. + Excellent written and verbal communication skills, including grammar and demeanor. + Strong ability to facilitate and negotiate. + Strong organizational skills with diligence, planning and follow-up. + Demonstrates confidence and professionalism, with the ability to collaborate and interact with all levels within the organization. + Ability to work independently on multiple tasks without compromising quality. + Enhanced critical thinking and analytical skills. + Adaptable to change. + Promoter of Huntington and Commercial cultures. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: $27.40 - $54.33 Hourly The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
    $31k-41k yearly est. 22d ago
  • Disaster Recover Prog Analyst

    City National Bank 4.9company rating

    Remote job

    WHAT IS THE OPPORTUNITY? Information Technology (IT) Disaster Recovery (DR) Program is in the second line of defense and is accountable for CNB's Disaster Recovery strategy, enabling CNB to provide independent oversight and effective review and challenge (R&C) of disaster recovery program. The Disaster Recovery Analyst is responsible for leading disaster recovery risk assessments, providing advice and independent challenge, monitoring metrics/key risk indicators, monitoring regulatory landscape for changes related to IT DR, conducting disaster recovery risk reviews and analysis, and reporting thematic risks to ensure the Disaster Recovery Risk Profile is fairly presented. WHAT WILL YOU DO? * Support the development and execution of the IT Disaster Recovery risk program and procedures consistent with City National Bank's and RBC's Risk Framework to ensure a sound control environment from an IT DR/Operational Resilience perspective. * Key areas of responsibility include R&C of: disaster recovery exercises, IT Datacenter runbooks, IT Disaster Recovery Reporting and adequacy of IT Disaster Recovery controls. * Monitoring (as needed) of DR tests to confirm adequacy of testing reports and conclusions. Monitoring of DR test may require some evening or weekend work which will be well known and established ahead of time. Working with stakeholders, subject matter experts, and analysis of reports to define issues, determine root cause, and determine appropriate changes. * Assist with drafting reports and corrective action/remediation plans by providing observations and findings including any gaps in compliance with Bank policies and standards * Maintain workpapers to support the timely and effective response to requests from Internal Audit or external regulators. * Performs DR awareness training relating to DR Risk Management, including new and changing policies, systems, and methodologies. * Assesses DR risks and policy/standard/procedure compliance relating to controls design, FLoD DR testing processes, FLoD DR testing results. * Provides support of Internal Audits and Regulatory Exams. * Understand and apply internal policies/procedures, laws and regulations and managing regulatory requirements including but not limited to: FFIEC, OCC, FINRA, Federal Reserve related to Disaster Recovery requirements. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Minimum 7 years practical Business Continuity, Disaster Recovery, and/Crisis Management experience * Minimum 3 years of financial services experience * Minimum 3 years of project management experience *Additional Qualifications* * BS in Computer Science or demonstrated equivalent experience * Professional certification from the Disaster Recovery Institute, International or from The Business Continuity Institute (e.g. ABCP, CBCP, MBCP, MBCI, CRP and/or other Business Continuity or industry related certifications preferred. * Strong skills in applying Disaster Recovery planning principles to various levels (staff, management and executive) of the company. * Knowledge and understanding of crisis and emergency management. * Project management skills, which include task identification, project planning, and ability to understand scope of recovery efforts, ability to coordinate critical activities during continuity exercises and events, and proficiency with tools required to pull project together. * Fully proficient with Microsoft Office applications, including (but not limited to) Word, Excel, Visio, and PowerPoint. * Advanced presentation skills and oral and written communication skills. * Self-starter with the ability to work independently. * Excellent interpersonal, organization, analytical, problem solving, critical thinking, communication, and prioritization skills. *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $77,000 - 143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
    $77k-143k yearly 41d ago
  • Part Time Associate Banker Columbus Central West (30 Hours)

    Jpmorgan Chase 4.8company rating

    Columbus, OH

    At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. **Job Responsibilities** + Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. + Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. + Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. + Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. + Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. **Required Qualifications, Capabilities, and Skills** + Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. + Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. + Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. + Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. + Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. + Ability to quickly and accurately learn products, services, and procedures. + Client service experience or comparable experience. + High school diploma or GED equivalent. **Preferred Qualifications, Capabilities, and Skills** + Strong desire and ability to influence, educate, and connect customers to technology solutions. + Cash handling experience. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
    $19k-40k yearly est. 60d+ ago

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