FCBank, Universal Associate, Full Time
Fcbank
Columbus, OH
Description: Universal Associates are hardworking, self-motivated individuals with positive attitudes who provide a specialized banking experience and are empowered to recommend solutions for individual client's needs. Universal Associates follow our bank philosophy: Positive Energy, Positive Outcomes. Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position. KEY RESPONSIBILITIES Enthusiastically greet our clients and engage in conversations. Uncover opportunities and make product and service recommendations. Deliver an exceptional experience to our clients by creating an unforgettable banking experience with every interaction. Perform accurate transactions, maintenance for clients, account opening and retail lending at a high level. Follow all bank policies and operational procedures to ensure security and compliance. Meet or exceed performance targets related to customer satisfaction, product sales, and financial wellness conversations. ATTITUDES Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating: Respect- treat every client and colleague with dignity and respect. Client Focus- greet customers warmly, listen attentively and provide tailored financial solutions. Inclusion- embrace diverse perspectives creating a welcoming environment for all. BEHAVIORS Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating: Leadership- show leadership in day-to-day operations by modeling a positive attitude and strong work ethic. Integrity- adheres to bank policies, arrives on time, takes responsibilities for their actions and contributes to a positive, trustworthy atmosphere that reflects the bank's standards and values. Collaboration- work effectively within a team, contribute ideas, and support colleagues. Volunteerism- actively support and participate in community outreach and volunteer initiatives. COMPETENCIES Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating: Accountability- accurately process transactions in compliance with bank policies and regulatory standards. Effectively manage cash drawer, TCD, TCR, ETM, Vault and coin machine responsibilities. Take ownership of daily job duties. Innovation- identify opportunities to improve service efficiency or customer experience and suggest creative solutions. Professionalism- consistently demonstrates courteous behavior, integrity, and a strong work ethic while representing the bank with a polished appearance and clear communication. POSITION LEVEL(S) EXPECTATIONS (if applicable) UA I- Open consumer and business deposit accounts UA II- Ability to uncover and originate consumer loans plus all above duties. UA III- Maintain current registration with NMLS to originate home equity loans and lines. Uncover and build upon Center of Influence and Networking Opportunities plus all above duties. UA IV- Maintain current registration with NMLS to originate purchase mortgages plus all above duties. SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES Actively participate in expanding skill sets and career paths by attending training programs, workshops, certifications, and educational resources relevant to the role. Set stretch assignments and cross functional opportunities that foster growth and learning. Requirements: QUALIFICATIONS, EDUCATION, & EXPERIENCE To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily and a skills inventory is listed below. A high school diploma or general education degree (GED) is required, with related experience and secondary education preferred. A background screening will be conducted. LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively. TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. This position operates in a professional office environment with considerable time spent standing at a teller pod or sitting at a desk using office equipment such as computers, phones, and printers. Noise level is moderate with constant communication and interactions with others. May be required to lift 25 pounds in weight. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice. BENEFITS Medical, Dental, Vision & Life Insurance 401K with company match Paid Time Off & Recognized Holidays Leave policies Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet) Employee Assistance Program Employee Health & Wellness Program Special Loan and Deposit Rates Gradifi Student Loan Paydown Plan Rewards & Recognition Programs and much more! Eligibility requirements apply. FCBank is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion. ****************************************************************************************************************$34k-74k yearly est. 5d agoSpecialty Finance Officer Senior
JPMC
Columbus, OH
If you want to support initiatives and execute ongoing processes in Specialty Finance Business Banking the Specialty Finance Advisor Senior role is for you! In this role you will help serve the needs of businesses with $.5million to $20 million in revenue. As a Specialty Finance Advisor in Business Banking, you will provide critical and strategic SBA product expertise and Commercial Real Estate product expertise to Business Relationship Managers (BRM). The Specialty Finance Business Lending Advisor is responsible for consulting and partnering with BRMs to assess the SBA financing needs and Commercial Real Estate financing needs of existing clients and prospects and identify, structure, and close loans successfully. Job Responsibilities Act in a business development capacity as the subject matter expert to identify steps/strategies necessary to develop the SBA and Commercial Real Estate portfolio including development of referral sources and joint calling with BRMs on clients and prospects; achievement of targets for assigned markets while following appropriate risk protocols and best business practices and maintaining client satisfaction. Identify client needs, develop client solutions, and partner with other product groups or lines of business when client needs dictate Structure and price loans for clients adhering to bank policies and government regulations Determine if client meets preliminary SBA eligibility requirements Act as primary point of client contact during the post application submission, eligibility and post approval phase of the process which includes obtaining critical documentation Monitor loans through the pipeline, closing and booking stage Manage client expectations for products and overcome objections Provide a high level of service to clients throughout the loan cycle Educate BRMs and Chase partners on how to identify SBA and Commercial Real Estate loan opportunities by providing product information, eligibility requirements and coaching Develop and maintain relationships with SBA District Offices and Certified Development Companies Maintain up-to-date knowledge of Chase Credit Policy and SBA Standard Operating Procedures Required qualifications, capabilities, and skills Minimum of 7 years of relationship development experience in commercial/business banking Minimum of 2 years of SBA and Commercial Real Estate lending experience Bachelor's degree in finance, Marketing or related business field or equivalent work experience Thorough understanding and knowledge of SBA products along with industry standards and rules/regulations Strong communication skills with individuals at all levels, internally and externally Proven negotiating and business credit skills Ability to identify opportunities and issues by asking targeted questions to assess current client needs and goals Ability to work in a team environment to achieve goals Results-oriented, customer-focused with a bias for action and sense of urgency Ability to build relationships with clients and internal partners and influence others without direct control$45k-81k yearly est. Auto-Apply 60d+ agoPart Time Associate Banker Columbus Central West (30 Hours)
Chase
Columbus, OH
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs. As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers. Job responsibilities Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want Assists clients and the branch team by helping with new account openings when needed Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures Required qualifications, capabilities, and skills 6+ months of customer service experience High school diploma or GED equivalent Preferred qualifications, capabilities, and skills Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills Strong desire and ability to influence, educate, and connect customers to technology Cash handling experience$40k-93k yearly est. Auto-Apply 60d+ agoLoan Admin
Farm Credit Services of America
Remote job
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: High school diploma or equivalent and two (2) to four (4) years of experience in loan support operations, title company, general accounting or banking. JOB PURPOSE AND SCOPE: Performs intermediate-level loan administration work, such as loan closings that is varied and somewhat complex in nature. Works under moderate supervision. ESSENTIAL FUNCTIONS: Develops and organizes loan applicant information for review and analysis by loan officers and inputs pertinent loan data into credit delivery system. Assists with the closing of loans by preparing loan closing documents and related materials as directed. Records new loans, establishes relevant files, processes loan payments, maintains a variety of loan records and obtains credit information. Assists in maintaining and monitoring borrowers' required insurance, UCC financing statement and deed of trust expiration dates, payment of property taxes and other loan requirements and reporting. Collects loan payments and performs related tasks required to service loans. Answers customer inquiries and resolves routine issues. Fosters good member/public relations. Prepares documents and correspondence for association reports as required following approved association and Farm Credit Bank policies and procedures. Operates a variety of standard office equipment according to detailed instructions, which may include computers, paper shredders, telephones, photocopiers, fax machines and scanners. OTHER DUTIES: May greet customers, answer phones, arrange appointments and handle travel arrangements as required. May assist loan officers / appraisers in gathering and maintaining collateral information for input into credit delivery system and appraisal / comparable sales system. SKILL REQUIREMENTS: General knowledge of accounting/financial systems. General knowledge of office equipment and systems used for the storage and retrieval of business information. General knowledge of standard records management and file classification practices. General knowledge of title insurance, crop insurance and credit life insurance documentation. General knowledge of documentation requirements for title policies, deeds of trust, and collateral. Specialized knowledge of written correspondence principles. Skill in oral and written communication. Basic skill level in Microsoft Office applications. PHYSICAL ACTIVITIES: Ability to sit for long periods of time. Ability to stand for limited periods of time. Ability to walk for moderate distances. Frequent finger/hand manipulation (e.g. keyboard, office equipment, small hand tools, etc.) Occasional lifting, carrying, pushing, and/or pulling while exerting up to 50 pounds of force POLICY AND COMPLIANCE: Compliance with FCBT and Association technology and security standards is required. NOTICE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by the supervisor. This position may frequently become involved in or be made aware of confidential business or personal information as a result of interactions 1) arising under its Job Purpose and Scope, 2) arising from other assigned responsibilities or 3) with other employees. It is an expectation and requirement of the job that confidential information of the bank, its associations and their customers be handled in a professional manner and not be disclosed without approval or used for personal gain. Non-compliance with privacy or confidential information requirements or expectations can result in disciplinary action up to and including termination of employment. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Regular attendance is required in this job. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.$36k-50k yearly est. Auto-Apply 50d agoClient Officer
City National Bank
Remote job
*Park Avenue South Branch* WHAT IS THE OPPORTUNITY? Assists the Client Manager in supervising and participates in the operations, client service, and internal sales activities of the branch. Monitors and maintains operations procedures for compliance to regulations; plans and administers colleague schedules and internal workflow. They may assist the Client Manager in interviewing perspective new colleagues and providing development training for the internal sales/service team. This person will support internal sales activities including providing product and cross-sell opportunity identification training to their staff, recognizing referral/sales opportunities from the team, and making appropriate product/service recommendations to clients they interact with. WHAT WILL YOU DO? * Functions as part of a cohesive unit to service client transactions and is responsible for upholding the operational integrity of the branch as defined by management and bank policy. This colleague understands and is able to execute all functions of the daily processes, including, but not limited to, appropriate cash handling responsibilities. In addition, supports, develops, motivates, and coaches banking office sales/service colleagues. Is one of the experts in risk management and loss prevention. Partners with the CM in completing, monitoring and auditing branch certifications and operational reviews. Utilizes an organized approach to manage and prioritize daily activities to meet all deadlines. * Acts as a champion for clients and colleagues providing exemplary service. Partners with CNB colleagues in all divisions of the bank to support client retention objectives and proactively promotes solutions appropriate to clients. * Promotes and facilitates cross-selling of bank services to existing and potential clients in order to meet established branch sales and referral goals. Works with business partners to deliver solutions in order to maintain and grow client relationships. Recognizes and recommends cross-selling opportunities to maximize banking office profitability. * Supports and partners with the CM to proactively develop colleagues to achieve results and accurately assess strengths. Provides feedback, mentoring, and opportunities for development to help colleagues achieve their full potential. Provides instructions and information to colleagues on regulatory procedures, bank policies, legal requirements and other banking standards. * Fully functional in delivering all components related to new accounts, including account maintenance, service requests, and risk management. Responsible for appropriately profiling clients during the new account process and actively identifies cross sell opportunities of CNB products and services. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Minimum 3 years of direct sales experience required. * Minimum 2 years experience in a banking environment required. * Minimum 2 years of basic computer experience (e.g. Microsoft Word, Excel, Outlook) required. *Additional Qualifications* * Good knowledge of Bank policies and procedures and regulatory compliance. * Working knowledge of Bank products and services. * General knowledge of Bank audit procedures. * Strong interpersonal, verbal and written communication skills. * Ability to organize and prioritize work. * Good problem solving skills. *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $22.27 - $33.43 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. \#CA-MD \#LI-MD$22.3-33.4 hourly 59d agoLead CSR/Teller - Northland-Columbus, OH - Full-Time
Fifth Third Bank
Columbus, OH
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible for the most complex duties of a CSR, exercising considerable independent judgement. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Experience: * Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met * Provide follow up to customer questions and find solutions to address issues * Be responsive and timely with correspondence to keep lines of communication open and clear * Maintain a position of trust and responsibility by keeping all customer business confidential * Follow the Bancorp Code of Business Conduct and Ethics and other related policies, always maintaining ethical behavior. Operations: * Collaborate with Financial Center Manager to ensure all monthly cash counts are completed. * Partner with Financial Center Manager to gather and report monthly FCA requests. * Perform daily office responsibilities, working with the CSR and Bankers, to maintain the efficient operation of the office. * Maintain a balancing record that is in line with policy. Find and correct outages and assist others as needed. * Maintain knowledge of the bank policies and financial center procedures and take responsibility to keep up to date on any changes. * Demonstrate sound judgment in decision making, abiding to established guidelines and procedures. * Assist in training newly hired Customer Service Representative Referrals: * During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners, as appropriate, for a consultative conversation * Build and maintain a working knowledge of the Retail products and services offered * Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes Perform other duties as assigned SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * High school diploma/GED. * Work involves extensive cash handling. * Position requires in-depth knowledge of retail policies and procedures, to perform the essential duties with minimal supervision. * Work involves contact with the public, adhere to dress code guidelines. * Must have the ability to interact comfortably and confidently with the public. * Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution. * Act as a leader and a resource for both customers and platform team. * Demonstrate the company's core values, work as one bank, take accountability, be respectful & inclusive, act with integrity. * Need to have flexibility in scheduling. WORKING CONDITIONS: * Normal office environment. * Extensive viewing of computer screens. Lead CSR/Teller - Northland-Columbus, OH - Full-Time At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Columbus, Ohio 43229 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.$30k-38k yearly est. Auto-Apply 19d agoSenior Loan Underwriter - REMOTE
Jobgether
Remote job
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Loan Underwriter. In this role, you will be responsible for underwriting and evaluating complex residential mortgage applications, ensuring compliance with bank policies and procedures. Your expertise will directly impact the quality and risk assessment of loans, providing alternative options when necessary. You will act as a senior decision-maker, guiding junior underwriters and maintaining high standards in loan evaluations. This position offers the opportunity to leverage your skills to support clients in achieving their financial goals remotely.Accountabilities Underwrites complex residential mortgage loans and evaluates risk while ensuring quality. Acts as senior level loan decision authority for most complex portfolio loans. Approves loans and issues alternatives based on sound judgment and risk tolerance. Mentors and trains junior underwriters for accurate loan recommendations. Maintains knowledge of regulatory requirements and internal policies. Requirements 4 Year Degree or equivalent experience preferred. 5-7 Years of related experience. Strong knowledge of local market and industry trends. Ability to analyze real estate appraisals and assess risks. Advanced written and verbal communication skills. General knowledge of Microsoft Office Suite. Strong interpersonal and negotiation skills. Benefits Competitive base salary with potential for variable compensation. Comprehensive health and well-being benefits. Paid time off for vacation, holidays, and flexible scheduling. Opportunities for career development and mentoring. Remote work flexibility to balance professional and personal life. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.#LI-CL1We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.$41k-82k yearly est. Auto-Apply 7d agoProduct Manager - Digital & Treasury Services
Amalgamated Bank of Ny
Remote job
The Product Manager role leads the end-to-end product management of the Bank's banking offerings. This position serves as a critical role in ensuring our product portfolios across all our Commercial, Small Business, and Consumer segments remains competitive, profitable, and properly managed throughout its life cycle. In addition, this role will support other key functions critical for product management if needed. This role will report into the Director, Product Management at Amalgamated Bank. This role requires a minimum of three days per week on‑site at our New York City office. Essential Job Functions: Overall Drive product development, execution and commercialization across Amalgamated Bank's product sets, e.g., digital and lending solution, as well as treasury management products Partner with key business stakeholders on product positioning and key business strategies. Develop product roadmap by taking an “outside-in” view Promote an environment that supports social responsibility, diversity and reflects the missions and values of Amalgamated Bank. Ensure compliance with all Bank policies and regulatory standards. Market Management Identify client needs and end-to-end client experience for banking products in-scope. Responsible for understanding the Bank's niche market and competitive landscape. Identify new and emerging banking industry and technology trends. Product Execution Implement end-to-end product development and enhancement initiatives. Execute revenue initiatives to increase product revenue and profitability in line with the Bank's core values and mission. Develop rigorous business case for new product development and enhancements. Identify, evaluate, and implement measures to improve product performance, profitability, and competitiveness in line with the Bank's core values and mission. Define grounded, rigorous business requirements in conjunction with cross functional teams. Develop key product features & functionality considering return on investment and client needs. Manage product profitability throughout life cycle. Work with Technology, Operations, Risk, Business, PMO and other internal and 3rd party resources to effectively adhere to Product Lifecycle Process. Manage and improve related product vendor relationships, as they pertain to product development, functionality, and economics. Commercialization Partner with Marketing and other key stakeholders on product campaigns, collateral, and communication. Provide ongoing product training to internal and external clients to ensure clear understanding of product value proposition. Oversee development of product documentation, FAQs, and reference materials for internal and external audiences. Knowledge, Skills and Experience Requirements : Bachelor's degree or equivalent experience Strong analytical approach, comfortable with modeling, and ability to draw conclusions and insight, as well as provide business and product recommendations based on analysis Minimum 2-3 years in a direct product management and/or management consulting role Minimum 2-3 years of related experience in Commercial Banking or Treasury Services, a strong understanding of banking product offerings preferred Bank-wide system and platform implementation and migration experience preferred Experience managing third party digital banking platforms and solutions preferred Experience with vendors including Q2, FIS and Salesforce preferred Ability to work effectively as part of a team to drive projects and deliverables Excellent communication skills, ability to manage internal and external relationships effectively and articulate complex solutions to both internal and external stakeholders Strong planning and project organizing skills Demonstration of initiative and innovation to resolve issues rapidly Fluency in Microsoft Office including advanced Excel Stellar written and verbal communication skills Commitment to seeking opportunities for improvement and ability to achieve results despite challenges Comfortable working from home, and working remotely, Need to be able to use technology remotely, connect to networks, use applications remotely Need to be willing to collaborate, network, and building relationships remotely$101k-133k yearly est. Auto-Apply 21d agoFinancial Recovery Rep 2
Huntington Bancshares Inc.
Columbus, OH
* Financial Recovery Rep Position is managing a portfolio of substandard Business Banking loans, working with customers, attorneys and liquidators to gently exit borrowers unable to maintain their relationship with HNB. * Detailed Description: * Develops a litigation and or liquidation strategy on classified (financial Recovery-managed) loans up to $250M to minimize losses on a Business Banking portfolio. * Presents a summary of action plans to resolve the problem loans to FRG senior management specific to exit strategies. * Analyzes financial plans, negotiates loan collection or restructuring, and recommends/oversees litigation, liquidation to reduce exposure. * Identifying appropriate risk ratings, accrual status and losses, address workout scenarios, communicates data driven results to upper management in a time sensitive environment. * Adheres to bank policies and procedures and complies with legal and regulatory requirements. * Accountable for risk management, compliance and audit performance for area(s) of responsibility whether a supervisor, manager or individual contributor. * Establishes or works with management to develop effective controls and processes to ensure risks are measured, monitored and controlled and compliance requirements. * Maintains current knowledge of risk-related changes that may impact assigned area(s) of responsibility. Basic Qualifications: * Bachelor's Degree * 3 or more years of experience in commercial/business banking underwriting, lending, credit and/or appraisal required. * Preferred Qualifications: * Bachelor's Degree in Business, Finance, or Accounting * Excellent written and verbal communication skills * Strong goal achievement orientation. * Strong attention to detail, sense of urgency, and ability and desire to provide Simply the Best Service to our clients are key in this position. * Ability to work independently in a deadline driven and goal-oriented team environment. * Basic working knowledge of PC applications * Knowledge of bankruptcy laws * Ability to negotiate settlements, workouts and sale of security while adhering to state and federal regulations * Experience with Real Estate Foreclosure process * Previous experience with AFS / Velocity / RETS / CARS Strong working knowledge of SBA loans and the associated workout process to ensure compliance with SBA Standard Operating Procedures. * Working knowledge of exit strategies including bankruptcy, closed business, legal remedies and liquidation strategies. #LI-KD1 Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: $57,000-$113,000 Annual Salary The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.$57k-113k yearly Auto-Apply 22d agoATM & Card Operations Specialist
United Community Bank
Remote job
Join our dynamic team as an ATM & Card Operations Specialist and play a crucial role in supporting our bank's debit and credit card programs and ATM network. You will interact with our bankers and contact center, ensuring smooth operations and exceptional service. Your responsibilities will include processing new and replacement debit cards, maintaining existing debit cards, providing internal customer support, and monitoring ATM/ITM activity. What You'll Do Customer Service Excellence: Deliver efficient, accurate, and high-quality service while maintaining strong customer relations both internally and externally. Card Processing: Handle new and replacement debit card orders using multiple computer system applications. Account Maintenance: Perform maintenance functions on existing debit card accounts and address transaction approval or denial questions. Issue Resolution: Review and correct rejected debit card orders, monthly re-issue reports, and lost/stolen debit card reports. Mail Management: Log and maintain all returned mail for debit cards and identify debit cards to be closed from daily closed account reports. Support & Expertise: Respond to Debit Card/ATM/ITM inquiries via email or telephone, and provide ongoing support for instant issue debit cards, Card Controls application, and Mobile Wallets. ATM/ITM Monitoring: Monitor ATM/ITM status using multiple computer system applications and submit technician service calls when necessary. Cross-Training: Become cross-trained in all department functions to ensure comprehensive support. Requirements For Success Regulatory Knowledge: Understanding of federal and state banking regulations, and bank policies and procedures. Interpersonal Skills: Excellent customer service skills and ability to function in an office environment. Independence: Ability to work independently with minimal supervision during single-person shift rotations. Communication: Clear and concise verbal and written communication skills. Technical Proficiency: Proficient in Microsoft Word, Excel, Outlook, and ability to learn other internal and external systems, tools, and web-based programs. Task Management: Ability to complete verbal task instructions, follow written procedures, and adhere to daily task deadlines. Team Spirit: Willingness to assist others and cross-train on all functions within the department. Attention to Detail: Accuracy, detail-oriented, and ability to focus on repetitive tasks. Preferred: Experience: 1+ years of banking or financial experience. Education: Associate's degree. Conditions of Employment Must be able to pass a background & credit check This is a full-time, non-remote position. Schedule flexibility to work evenings and weekends as needed. FLSA Status: Non-exempt Ready to take your career to the next level? Apply now and become a vital part of our team! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Pay Range USD $32,146.00 - USD $45,185.00 /Yr.$32.1k-45.2k yearly Auto-Apply 19d agoFinancial Center Manager
Northwest Bancorp, Inc.
Columbus, OH
As a Financial Center Manager, you will be responsible for overseeing the daily operations of the financial center while ensuring exceptional customer service, achieving sales goals, fostering employee development, and maintaining operational soundness. Your role will encompass a variety of duties aimed at driving growth, efficiency, and customer satisfaction. Essential Functions * Sales Goal Achievements: Develop and implement strategies to meet or exceed sales targets for various banking products and services, that may include loans, deposits, and/or investments. Lead by example by actively engaging in sales activities and motivating staff to achieve their sales objectives. * Individual Goal Achievement: Work closely with each team member to set clear, measurable goals aligned with organizational objectives. Provide guidance, support, and resources to help team members achieve their individual targets. Regularly monitor progress utilizing sales tools and provide effective coaching to ensure continuous improvement. * Operational Soundness: Accountable for all operational activities within the financial center, including financial center cash management, compliance with regulatory requirements, and adherence to internal policies and procedures. Implement risk management practices to safeguard assets, minimize fraud, and maintain a secure banking environment. Collaborate with support functions to streamline processes and enhance operational efficiency. * Leadership Portraying the Northwest Bank Culture: Uphold a customer-centric culture within the financial center by ensuring that every customer interaction is prompt, courteous, and efficient. Address customer inquiries, concerns, and complaints promptly to ensure high levels of satisfaction and retention. Implement initiatives to improve the overall customer experience and loyalty. * Employee Development: Provide guidance, coaching, and mentorship to financial center staff to enhance their product knowledge, sales skills, and customer service abilities. Conduct regular documented performance evaluations utilizing the HR tool, to identify training needs, and support career development opportunities for team members. * Compliance and Regulations: Adhere to all bank policies, procedures, and regulatory requirements to ensure compliance and mitigate risk. Maintain confidentiality and always protect customer information. * Community Engagement and CRA Efforts: Represent Northwest Bank in the local community by participating in events and initiatives. * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School Diploma or equivalent preferred Preferred Work Experience 2 - 3 years Banking and/or retail experience 2 - 3 years Sales leadership experience 2 - 3 years Management experience Knowledge, Skills, and Abilities * Ability to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches * Ability to allocate and effectively use information, personnel, time, and other resources necessary for implementation of Northwest's strategic plans * Ability to make decisions, render judgments, and take action on tasks within the scope of given authority in a timely fashion * Ability to develop, evaluate, and implement alternative courses of action, based on correct assumptions concerning resources and guidelines, and support decisions or recommendations with data or reasoning * Ability to present and express ideas and information effectively and concisely in an oral and/or written mode in a manner appropriate for the audience * Ability to listen and comprehend what others are saying and facilitate the open exchange of ideas and information * Ability to motivate and provide direction in the activities of others, appropriately assigning work and authority, in the accomplishment of goals; providing advice and assistance as required * Ability to understand and appropriately apply procedures, requirements, regulations, and policies; maintain credibility with others on specialty matters Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.$38k-57k yearly est. Auto-Apply 7d agoSupervisor Mortgage Support- Insurance
City National Bank
Remote job
*SUPERVISOR MORTGAGE SUPPORT* WHAT IS THE OPPORTUNITY? The Mortgage Support Supervisor provides leadership, guidance and support to a team of mortgage support specialists who complete fulfillment support tasks such as homeowner's insurance requests, document indexing, flood verification, and collaboration with our collateral team. Direct management responsibilities include, but are not limited to, review of daily and monthly productivity metrics and overall task management. This includes but is not limited to -task monitoring, loan quality results, proactively managing issues and escalating to management as necessary and adherence to all other departmental SLA's. WHAT WILL YOU DO? * Validate hazard and flood insurance policies: Lead the review process to confirm that hazard and flood insurance policies meet the bank's criteria, including coverage adequacy and regulatory compliance. * Authorize condition clearances: Review and approve condition clearances within delegated authority, ensuring accuracy and compliance with bank policies and regulatory guidelines. * Responsible for effectively managing the team pipeline to ensure all departmental SLA's are met and/or exceeded. * Responsible for training, motivating and counseling staff and holds every colleague on their team accountable for results including compliance and all metrics set forth by management. * Ensures all colleagues on their team operate in accordance with the established workflow. * Serves as a single point of contact for all escalated matters. * Develop relationships with other leaders and staff to promote a positive and customer centric environment. * Monitor and assess team performance and activities. * Other duties as/or assigned by management. * Responsible and accountable for appropriate quality controls related to the financial products the bank provides, the services the bank delivers, the processes employed and the incentives with which colleagues are awarded. * All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National's PRIDE statement. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Minimum 5 years of mortgage experience including management in a mortgage banking company or related financial institution required. * Minimum 5 years of experience working with FNMA/FHLMC guidelines and standard industry guidelines required. * Minimum 5 years of experience of state and federal lending regulations (e.g. Respa, Reg Z, Ecoa, State Fair Lending) required * Bachelor's degree preferred. * Empower LOS preferred. *Additional Qualifications* * Must be detailed oriented and possess management skills with emphasis on planning, organization and scheduling. * Excellent verbal and written communication skills sufficient to interact with staff, internal and external contacts. * Proficient computer skills with experience using Microsoft Office Suite and Empower LOS. * Very good analytical skills are beneficial. * Ability to pay close attention to detail, and work under deadlines *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $71,869 - $114,797 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. \#LI-RK \#CA-RK$71.9k-114.8k yearly 47d agoSr. IT Auditor
Mechanics Bank
Remote job
Mechanics Bank is currently searching for a Sr. IT Auditor to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This person will be working on-site in Roseville, Walnut Creek, Irvine, or Seattle, Washington. Under the supervision of Audit Management, the Senior IT Auditor is responsible for performing IT/Info Sec audits to assess the overall operational effectiveness and efficiency of Bank's information technology infrastructure, including applications and hardware, using FFIEC guidance, cybersecurity frameworks, SOX 404 requirements, regulatory guidance and Bank policies & procedures. The Senior IT Auditor uses objectives, standards and guidelines, which are applied consistently in the review of operations. At the conclusion of the audit, the Senior IT Auditor will deliver high-quality audit reports, efficiency enhancement suggestions, and audit findings/recommendations to management. The Senior IT Auditor may provide guidance to less experienced audit staff or other personnel assigned to audits and may provide assurance reviews of work papers completed by other staff as requested to do so and may also be involved with certain aspects of administering the functions of the Audit Department as assigned by an Audit Manager/Director. The Senior IT Auditor will share responsibility with teammates for meeting audit completion deadlines in order to adhere to Audit's annual plan and schedule. Mechanics Bank is regulated by the Federal Deposit Insurance Corporation (FDIC). What you will do: * Reviews and assesses the Bank's controls within IT operations including hardware and software/applications through periodic audits. Conducts audits of varying sizes and complexities. The Senior IT Auditor can perform IT audits across the Bank and recommends audit scopes for specific functions within their assigned areas of responsibility. * Manages all aspects of the audit lifecycle including but not limited to the following: * perform risk assessment * identify relevant controls * finalize audit scopes * lead walkthroughs * conduct testing (including SOX 404) * oversee assigned staff * interface with external auditors * review work papers * validate exceptions * communicate results of testing * Prepares and delivers strong work paper documentation to support audit work with evidence of deficiencies in controls, duplication of effort, extravagance, fraud, or lack of compliance with laws, government regulations, and management's policies or procedures. Work paper documentation must comply with industry standards. (organized, clear, sufficiently detailed, able to articulate complex aspects of testing). * Provides management with recommendations for revisions to policy and/or procedures when appropriate. * Assists in the development of audit and analytical programs as directed. Who you are: * 4 Year / Bachelor's Degree in Business, Finance, Accounting, Computer Science or related field preferred. Additional experience may be considered in lieu of degree. Equivalent combination of education, training and experience required. * Minimum of 5 years of experience in Bank IT auditing required. * Required: Good understanding of the CIS control framework and FFIEC IT Handbook. * Preferred: Some experience with data mining software products such as ACL or IDEA. * The audits assigned to the Senior IT Auditor are usually of a more complicated nature and require a solid understanding of general and application controls in an IT environment and generally require a higher level of audit and banking expertise. IT Senior Auditors are charged with training less experienced audit personnel in audit routines and conducting audit reviews. * The Senior IT Auditor manages multiple assignments concurrently, makes subjective judgment calls for areas that are moderately complex, writes clear and effective audit findings with limited supervision and assistance and maintains good working relationship with all staff to foster an open dialogue between audit and other bank personnel. * Experience with data mining software products such as ACL or IDEA is preferred. * Proven proficiency in understanding computer networks, computer applications, and how they interact with business processes, and understanding of the various information security frameworks, methodologies and standards. * Excellent understanding of bank accounting principles and analytical techniques required. Proficient in computer usage with ability to prepare spreadsheets and management reports utilizing Bank software system. * Experience working for a publicly traded company. * Certification with any of the following is strongly preferred: * Certified Information Systems Auditor (CISA) * Certified Information Systems Security Professional (CISSP) * Other technology related designation * Or actively pursuing one of the above relevant certifications. * Travel required: 0-10% #LI-DNI Pay Range: $91,620 - 164,900 annually AIP/Bonus: up to 15% Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: * Medical, prescription, dental, and vision coverage for employees and their eligible family members * Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits * Health Savings Account with employer contribution * Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit * 401(k) and Roth 401(k) with company contribution * 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program * Supplemental Health plans, Voluntary Legal and Identity Theft Services * 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year * Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data. * Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. * Please view Equal Employment Opportunity Posters provided by OFCCP here. * To learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit California Privacy Policy for Prospective Employees | Mechanics Bank [1] The benefits listed in this job posting reflect the Bank's most reasonable and genuinely expected benefits offered for this position.$91.6k-164.9k yearly Auto-Apply 56d agoCommercial Mortgage Processor
Better Talent Advisors
Remote job
Based in the Chicago area and doing business around the country, we are an established boutique mortgage brokerage firm specializing in commercial projects and ultra luxury properties. Our clientele are typically high networth individuals and investment groups. We are lean and mighty, and operate in a close-knit work environment. Due to expansion, we are looking for a bright and experienced Commercial Mortgage Processor to join our growing organization. We will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done. Scope/Responsibilities The Mortgage Processor has limited contact with customers, frequent contact with loan officers, lending assistants, other departments, title companies, etc. The incumbent must be able to function efficiently and effectively under deadlines while maintaining a professional and mature demeanor. The Mortgage Processor must exercise independent judgment and decision-making in routine situations. Essential Functions Prepare loan documentation for all new loans, modifications, and renewals. Review provided documents to ensure loan package is accurate (vehicle reports, flood, appraisal, title work, etc.) and that all documentation matches the credit approval. Facilitate open communication with the lending staff throughout the entire loan process. Process and respond to all incoming methods of communication. Take necessary action to resolve deficiencies and escalate questions/concerns to appropriate level when needed. Adapt to change in the work environment, manage competing demands and handle frequent changes.Perform all other duties as assigned. Actively participates in the Customer Service First sales and service culture, supports the values of the Organization, and follows established Bank policies and procedures. Experience & Qualifications 3+ years professional experience as a Commercial Mortgage Processor 3+ years in an environment focused on high net worth clientele and super jumbo loans Bachelors Degree from an accredited 4 year University Project Management experience and PMP preferred Exceptional written and verbal communication including extensive, detail oriented, correspondences Demonstrated ability to work on deadlines with great attention to detail.Proactive and independent with the ability to take initiative. Excellent time management skills with a proven ability to meet deadlines. The ability to think critically and find alternative solutions. Proficient with or the ability to quickly learn loan processing software or other lending systems. Proficient with Microsoft Office Suite or related software. What's In It For You: Competitive base salary and bonuses Remote work with some need for in person meetings in the Chicago area Generous benefits and PTO Opportunity for an outsized impact in the company given our size and your key role in driving us forward. This is a fantastic opportunity for someone who is interested to learn the ins and outs of developing renewable energy projects! About You: For this key position, we are seeking a person who is a forward leaning self-starter that takes a high degree of ownership in their areas of responsibilities. A high level of organization and attention to detail is essential but it's not enough to understand what's going on - this role requires utilizing that knowledge and driving action. So, if you are an experienced Commercial Mortgage Processor who is interested in joining a fast paced, tight-knit firm where your work will be visible, valued, and rewarded, please apply now as interviews are ongoing!$32k-43k yearly est. 60d+ agoOperations Officer II
City National Bank
Remote job
WHAT IS THE OPPORTUNITY? Responsible for assisting the Operations Supervisor or Operations Manager with directing, developing, managing and motivating colleagues involved in back office operations and ensuring the operational integrity of assigned function and adherence to Bank policies and procedures. Responsible for building and maintaining relationships with internal and external customers and providing exemplary customer service. This is typically a second line "assistant" supervisor position that focuses on providing technical oversight to staff while gaining supervisory experience. WHAT WILL YOU DO? * Oversees the daily activities of assigned functional area; prioritizing; completing multiple activities; resolves problems as they arise. * Applies both technical and general business knowledge to resolve the most complex issues in assigned function. * Responsible and accountable for appropriate quality controls related to the financial products the bank provides, the services the bank delivers, and the processes employed * Leads and guides employees; motivates, trains and coaches colleagues. * Identifies training needs and ensures proper colleague training. * Ensures activities are in compliance with legal/regulatory requirements and CNB policy and procedure. * Proactively identifies and recommends new/proposed policies and procedures as they relate to operations issues/opportunities; assists in the implementation of new processes and procedures. * Applies in-depth knowledge of systems, functions and procedures to identify and resolve quality issues to ensure overall team quality * Has signing authority for approving operational work within approved limits. * Maintains up-to-date knowledge of Bank policies and procedures. * Provides exceptional customer service and serves as resource to internal and external customers. * Ensures employees are in compliance with specified CNB compliance guidelines. * Clearly communicates ideas and concepts both orally and in writing. * Performs other duties as assigned or requested WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Minimum of 4 years experience in Banking Operations in a financial institution required. * Minimum of 2 years experience supporting and maintaining commercial cards. *Additional Qualifications* * Ability to perform functional duties and related positions with minimal supervision. * Ability to interact effectively with all levels of Bank personnel and customers; excellent verbal and written communication skills; excellent interpersonal/customer service skills; knowledge of regulatory requirements and bank policies and procedures. * PC skills required. * Ability to handle problem situations with colleagues and clients effectively. *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $25.93 - $41.43 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.$25.9-41.4 hourly 36d agoFCBank, Universal Associate, Full time
CNB Bank
Westerville, OH
Universal Associates are hardworking, self-motivated individuals with positive attitudes who provide a specialized banking experience and are empowered to recommend solutions for individual client's needs. Universal Associates follow our bank philosophy: Positive Energy, Positive Outcomes. Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position. KEY RESPONSIBILITIES * Enthusiastically greet our clients and engage in conversations. Uncover opportunities and make product and service recommendations. * Deliver an exceptional experience to our clients by creating an unforgettable banking experience with every interaction. * Perform accurate transactions, maintenance for clients, account opening and retail lending at a high level. * Follow all bank policies and operational procedures to ensure security and compliance. * Meet or exceed performance targets related to customer satisfaction, product sales, and financial wellness conversations. ATTITUDES Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating: * Respect- treat every client and colleague with dignity and respect. * Client Focus- greet customers warmly, listen attentively and provide tailored financial solutions. * Inclusion- embrace diverse perspectives creating a welcoming environment for all. BEHAVIORS Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating: * Leadership- show leadership in day-to-day operations by modeling a positive attitude and strong work ethic. * Integrity- adheres to bank policies, arrives on time, takes responsibilities for their actions and contributes to a positive, trustworthy atmosphere that reflects the bank's standards and values. * Collaboration- work effectively within a team, contribute ideas, and support colleagues. * Volunteerism- actively support and participate in community outreach and volunteer initiatives. COMPETENCIES Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating: * Accountability- accurately process transactions in compliance with bank policies and regulatory standards. Effectively manage cash drawer, TCD, TCR, ETM, Vault and coin machine responsibilities. Take ownership of daily job duties. * Innovation- identify opportunities to improve service efficiency or customer experience and suggest creative solutions. * Professionalism- consistently demonstrates courteous behavior, integrity, and a strong work ethic while representing the bank with a polished appearance and clear communication. POSITION LEVEL(S) EXPECTATIONS (if applicable) * UA I- Open consumer and business deposit accounts * UA II- Ability to uncover and originate consumer loans plus all above duties. * UA III- Maintain current registration with NMLS to originate home equity loans and lines. Uncover and build upon Center of Influence and Networking Opportunities plus all above duties. * UA IV- Maintain current registration with NMLS to originate purchase mortgages plus all above duties. SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES Actively participate in expanding skill sets and career paths by attending training programs, workshops, certifications, and educational resources relevant to the role. Set stretch assignments and cross functional opportunities that foster growth and learning. Requirements QUALIFICATIONS, EDUCATION, & EXPERIENCE To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily and a skills inventory is listed below. A high school diploma or general education degree (GED) is required, with related experience and secondary education preferred. A background screening will be conducted. * LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively. * TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties. * MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure. * REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation. * PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. This position operates in a professional office environment with considerable time spent standing at a teller pod or sitting at a desk using office equipment such as computers, phones, and printers. Noise level is moderate with constant communication and interactions with others. May be required to lift 25 pounds in weight. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice. BENEFITS * Medical, Dental, Vision & Life Insurance * 401K with company match * Paid Time Off & Recognized Holidays * Leave policies * Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet) * Employee Assistance Program * Employee Health & Wellness Program * Special Loan and Deposit Rates * Gradifi Student Loan Paydown Plan * Rewards & Recognition Programs and much more! Eligibility requirements apply. FCBank is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion. ****************************************************************************************************************$33k-67k yearly est. 15h agoQueens Branch-Business Development Department / Residential Loan Associate
Bank of China Limited, New York Branch
Remote job
Introduction Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business. Overview This position provides loan business, prepares loan analysis and loan recommendation to meet objectives set by the Branch Manager. Responsibilities Business Development: Originate and underwrite residential mortgage loans and maintain relationship with customers. Meet business objectives in the loan operation set by the department head and Branch Manager. Assist customer service representatives to originate new residential loan, Refinance and Modification Program. Credit Control: Handle loan business according to all bank policies and procedures, KYC Due Diligence requirements. Monitoring KRI and reporting criticized loan if applicable. Compliance: Update Residential Mortgage Lending Procedure as needed. Work on CFPB Consumer Metrics impacted by COVID-19 on monthly basis. Work on Compliance and Regulatory reports as needed to LCD periodically. Consumer Compliance Risk Assessment. Work and coordinate with BSA on Monthly Compliance Reporting. Inform customers of regulatory compliance requirement. Coordinate with external and internal examination to ensure business safety and soundness. Operation and Post-Lending Customer Service: Communicate with OSD and follow up with customers on tax, insurance, annual escrow disclosure statement, year-end escrow statement, escrow account or other post lending questions or issues due to Work from Home impacted by COVID-19. Report necessary documents or reports to Head Office. Work with ORD and QCU on third party vendor review and attend ORC meeting. Work with vendors of Ellie Mae and Equifax to meet Bank's operational risk requirement. Participate in loan business activities to ensure the loan operation is safety and soundness. Help to answer and resolve customer complaints and inquires. Seek unusual and irregular activities and, if any, reports to supervisor, BSA Officer and Branch Manager. Assist to complete distribution of all consumer lending disclosures, review completeness of loan application, arrange appraiser to appraise the value of properties and order credit report, review of appraisal report and credit report, prepare Credit Recommendation Report and commitment letter after loan approval. Arrangement of closing and the preparation of closing documents. Scan loan documentation to Laserfiche. Attend necessary business related trainings. Strictly comply with the BOC Global customer service standard & BOCNY performance evaluation. Qualifications Bachelor's degree required; major in Accounting, Finance, Economics or equivalent fields preferred Minumum 2 years of Residential lending experience required NMLS Certification is required Demonstrate knowledge in Credit Underwriting, Personal loan process, and Consumer compliance Bilingual ability in English and Mandarin required Pay Range Actual salary is commensurate with candidate's relevant years of experience, skillset, education and other qualifications. USD $42,000.00 - USD $90,000.00 /Yr.$42k-90k yearly Auto-Apply 60d+ agoSenior Credit Review Manager
First Commonwealth Bank
Powell, OH
Manages the overall Credit Review function including staff, administration, reviews, and special projects, making certain that practices conform with generally accepted audit standards, bank policies, regulatory requirements (i.e. SOX), and risk of operations. Works with the Chief Audit Executive, Operations, IT, and Financial Audit Managers to develop workflows and ensure adherence to and coverage of the Audit Plan and Audit Committee directives. Ensures the detailed analysis and examination of underwriting, financials, and loan documentation completed which result in determining borrowers' ability to repay loans and the accuracy of the assigned risk ratings. Coordinates with Audit Managers and Executive to provide appropriate coverage of plans and directives of the Audit Committee, while integrating the functions of all credit review and audit groups and increasing efficiency. Performs risk assessments and recognizes Credit as well as non-Credit risks for key business processes. Ensures that credit review processes are sufficient to generate credit reviews and reporting that fulfill objectives of plans. Manages the scoring of review functions to be performed, the development of the credit review schedule and annual plan. Essential Job Responsibilities____________________________________ 1. Manages the overall Credit Review function including staff, administration, reviews, and special projects making certain that practices conform with generally accepted audit standards, bank policies, regulatory requirements (i.e. SOX), and risk of operations. Ensures portfolio coverages meets or exceeds audit plan requirements. 2. Works with the Chief Audit Executive, Operations, IT, and Financial Audit Managers to develop workflows and ensure adherence to and coverage of the Audit Plan and Audit Committee directives. 3. Provides leadership and guidance to staff throughout all credit review engagements and special projects, in all areas of the bank, in order to meet the objectives and goals of the department. Applies extensive expertise of credit review techniques, standards, and the processes related to financial reporting. 4. Ensures the detailed analysis and examination of underwriting, financials, and loan documentation completed which result in determining borrowers' ability to repay loans and the accuracy of the assigned risk ratings. 5. Coordinates with Audit Managers and Executive (i.e. Financial, Operations, and IT,) to provide appropriate coverage of plans and directives of the Audit Committee, while integrating the functions of all credit review and audit groups and increasing efficiency. 6. Performs risk assessments and recognizes Credit as well as non-Credit risks for key business processes. 7. Oversees the management of planning, scheduling, performing, monitoring, reviewing, and proper reporting of tests and issues. 8. Ensures that credit review processes are sufficient to generate credit reviews and reporting that fulfill objectives of plans. 9. Manages the scoring of review functions to be performed, the development of the credit review schedule and annual plan. 10. Participates in committees as an Internal Audit Representative under the direction of the Chief Audit Executive. Maintains required documentation. 11. Makes certain that all reviews are performed efficiently and timely in accordance with, and that personnel follow, internal audit standards, regulations and guidelines. 12. Stays abreast of updates/changes to industry standards and best practices as well as regulatory requirements. Ensures that this information is communicated to staff and that updated and adequate literature, manuals, and reference material is updated on an annual basis at a minimum. 13. Applies risk-based portfolio analysis technics to develop both targeted and random reviews. 14. Prepares Executive level reporting that concisely conveys findings and recommendations from work performed. Bona Fide Occupational Qualifications_____________________________ 1. Bachelor's degree in Finance, Accounting, or related field. 2. A minimum of ten (10) years of experience with banking and/or credit review and management experience required. Must have extensive understanding of and experience with laws, key regulatory requirements (i.e. SOX), frameworks (i.e. COBIT, COSO), and risk management and assessment processes. 3. Expertise in credit analysis and problem credit resolution, bankruptcy, structuring and administration of consumer and commercial loans required. Working knowledge of organizational policies and procedures pertaining to credit review and special assets are also required. 4. Extensive knowledge of all financial institution policies and procedures, and proficiency in Microsoft Word, Excel, and Access. 5. Excellent analytical, organizational, problem-solving, communication and leadership skills. Proficient reading, writing, and grammatical skills. 6. Professional certification, such as Loan Review Certificate, CPA, CFSA, CBA, or CIA. 7. Must possess a valid driver's license and have the ability to travel regionally if necessary. 8. May be eligible for Telecommuting. 9. Ability to perform data analysis on large moderately complex databases.$110k-146k yearly est. 1d agoSpecial Assets Rep-Senior
Huntington National Bank
Columbus, OH
The Financial Recovery Rep- Senior develops resolution strategy on classified (special asset) loans to minimize losses on current Business Banking or commercial loan portfolio. Responsibilities include analyzing financial plans, negotiating loan collection, or restructuring, and recommending/overseeing litigation, liquidation or charge off-of loan. Works with moderately large and complex loans. May coach less experienced employees. Duties & Responsibilities: + Develops resolution strategy on classified (special asset) loans to minimize losses on current loan portfolio. + Analyzes financial plans, negotiates loan collection or restructuring, and recommends/oversees litigation, liquidation or charge-off of loan. + Works with business line loan officers to manage non-pass rated borrowing relationship. + Adheres to bank policies and procedures and complies with legal and regulatory requirements. + Accountable for risk management, compliance, and audit performance for area(s) of responsibility whether a supervisor, manager, or individual contributor. + Establishes or works with management to develop effective controls and processes to ensure risks are measured, monitored, and controlled and compliance requirements are adhered to on an on-going basis. + If applicable, ensures staff is properly trained, provided with appropriate resources, and motivated to adhere to risk management principles. + Maintains current knowledge of risk-related changes that may impact assigned area(s) of responsibility. + Performs other duties as assigned, Basic Qualifications: + Bachelor's degree in business, finance or accounting or equivalent, relevant work experience + A minimum of 3 years of experience in commercial/business banking underwriting, lending, or credit required Preferred Qualifications: + Excellent written and verbal communication skills + Strong goal achievement orientation. + Strong attention to detail, sense of urgency, and ability and desire to provide Simply the Best Service to our clients are key in this position. + Ability to work independently in a deadline driven and goal-oriented team environment. + Basic working knowledge of PC applications Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: $70,000-$140,000 Annual Salary The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.$70k-140k yearly 60d+ agoMortgage Loan Officer - Columbus Market
Lcnb National Bank
Worthington, OH
Mortgage Loan Officer - Market (LOM) Identifying Information: Department: Mortgage Loan Reports To: Gary Kohls, Vice President, Mortgage Sales Manager Location: Worthington Office, 6877 N. High St. Worthington, Ohio 43085 - Columbus, Ohio Market - Hotel office in Retail Banking Centers; may work remotely on occasion Status: Full-Time Salaried Non-Exempt Hours: 40-hour work week; schedule as determined by Mortgage Loan Officer and production target Compensation: Base salary and incentive compensation plan Position Purpose: LCNB National Bank is seeking a Mortgage Loan Officer within our Columbus Market. This position is responsible for originating real estate mortgage loans in accordance with LCNB National Bank product guidelines, and processing loans in accordance with LCNB National Bank processes up to delivery to an inside processor. The Mortgage Loan Officer's primary responsibility is to grow mortgage production outside of the branches by developing business relationships with realtors, builders and other professionals and sourcing mortgage leads from these business relationships, including any existing “book” of business the Mortgage Loan Officer may have acquired over his/her career. The Columbus Market Mortgage Loan Officer should continue to build this network of referrals as a continuing source of new business. As they are not assigned a Retail Banking Center, there is no defined territory. The Mortgage Loan Officer is expected to collect and review all needed supporting loan documentation and maintain a minimum standard of production and quality. The Columbus Market Mortgage Loan Officer is expected to comply with all consumer and real estate lending laws and requirements. Essential Functions and Responsibilities: Solicit residential mortgages from various sources Develop and build relationships with realtors, builders, financial professionals, bank stores, past customers and other non-traditional sources Produce high quality loans which are compliant and provide excellent customer service Develop and maintain a high degree of visibility for mortgage originations, sales and business development Understand and market LCNB National Bank mortgage loan products, stay informed of mortgage industry trends and developments in the assigned market Understand real estate appraisals, title reports and real estate transactions Review and analyze financial and credit data Meet with applicants to answer questions and obtain information for mortgage loan applications Collect and upload loan documentation and financial information into the loan operating system Effectively learn and operate LCNB's loan origination system Effectively communicate with processing and underwriting support staff Maintain a high level of customer satisfaction and effectively resolve issues Maintain open and effective communication channels with customers, realtors and other referral sources Attend loan closings, sales and officer meetings Required Qualification: 2+ years of experience originating FHA, VA, USDA and conventional loans High School diploma or GED equivalent Desired Qualifications: Existing pipeline and book of business of local referral sources Existing mortgage sales of 600,000 per month Experience in federal and state mortgage lending statutes, compliance, and regulatory requirements Knowledge & understanding of mortgage underwriting criteria and residential lending concepts and principles Experience in personal financial analysis and tax return analysis Ability to think, reason and communicate clearly The ability to observe and identify details at close range NMLS (Obtained or transferred within 30 days of hire) Strong computer skills and working knowledge of Microsoft Office Suite Knowledge & understanding of credit, underwriting, credit policy and financial statement analysis Knowledge of Desktop Originator (DO) and Loan Prospector (LP) Ability to thrive in a high volume, fast-paced environment Strong organizational and time management skills with accuracy and attention to detail Ability to build and maintain positive and effective relationships with others, both internally and externally Strong written and verbal communication skills with the ability to effectively communicate with associates across the bank, as well as third-party agencies Strong integrity, work ethic, and ability to achieve desired production results Working Conditions: Ability to work outside of the office 50%+ of the time Ability to travel to and from bank offices and third-party locations Occasionally move/traverse to access files and equipment Constantly operate a computer and other office equipment Compliance Statement: The associate is responsible for meeting all compliance requirements imposed on LCNB bank by State and Federal law and regulations, as well as all related LCNB Bank policies and procedures. Individuals in Loan Officer positions must meet the Consumer Financial Protection Bureau qualification requirements. Incumbent must be able to perform the essential functions of the position with or without reasonable accommodation. Equal Opportunity Employer/Disability/Veterans.$33k-49k yearly est. Auto-Apply 60d+ ago
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