Customer Retention jobs near me - 396 jobs

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. The Senior ENT/Strategic Account Executive position is responsible for developing and managing Accounts designated as Global Accounts and maximizing all sales opportunities within those accounts. More specifically, this position will be charged with promoting and selling KnowBe4's products and services, with the objective to achieve and exceed monthly sales quota. This can be achieved by targeting your book of business and maximizing cross sale opportunities, increasing subscription levels and adding on additional seats due to account growth. This role will work closely with the assigned customer account teams including the Customer Success Manager and other Account Executives/Managers as necessary to ensure increased ARR and more product suite adoption and coordinate any territory specific deals relating to their global accounts. Responsibilities: Promote and sell KnowBe4's range of products and services. Build and maintain a pipeline of potential customers by developing and managing relationships with prospects. Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned customer accounts. Identify key decision makers and develop meaningful relationships that add value and drive future account growth. Articulate the value proposition of KnowBe4's full suite of products and help the customer understand how it will improve their business's security awareness training (and security overall). Achieve or exceed monthly quotas and/or targets. Be well versed in KnowBe4's product offerings and promote the products and services at trade shows as requested. Follow up on marketing leads to generate sales opportunities and pipeline. Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures. Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy. Support in the renewal process where there is an opportunity to grow the account. Work with those Customer Success Managers and Renewal Specialists assigned to your customer accounts to the end of your customers increasing their commitment and use of the KnowBe4 Product Suite. Partner with KnowBe4 Revenue teams on methods/ strategies to achieve increased account penetration of Global accounts. Global Account Mapping. Traveling to meet on-site with C-Levels and other Executives for their assigned accounts. Minimum Qualifications: Bachelor's Degree strongly preferred (exceptions may be made for military experience). Degree in any field acceptable, but a plus if Cybersecurity, Computer Science, IT, Business, Marketing. Proven track record selling to EVP and C-level (CISOs and Security Teams a plus) 5+ years SaaS sales experience (Cybersecurity preferred but not required) Experience selling deals $100K - $200K in the Enterprise segment Experience selling multi-year deals International: English and local language proficiency required. Has demonstrated expertise in value-based selling methodologies with enterprise accounts Executive-level presentation and communication skills Experience with strategic account planning and management showing measurable account growth Experience managing and progressing opportunities involving multiple stakeholders Has a track record of managing and closing complex, multi-year deals with multiple stakeholders Experience creating and communicating compelling business cases Experience with consultative selling approach and value selling methodology Experience handling technical objections Skilled in running discovery conversations and managing tailored product demonstrations Technical aptitude with experience using sales tools Experience with CRM systems (preferably Salesforce) Experienced with pipeline management & accurate forecasting Familiarity with standard concepts, practices and procedures within the IT Security Field Experience with Salesforce and Gmail Network or Security Plus preferred Achievement in demanding extracurricular activities (e.g., debate team captain, entrepreneurial ventures) Self-motivated with a growth mindset and continuous learning orientation Strong competitive spirit balanced with collaborative approach Demonstrated interest in cybersecurity sales Consistently positive attitude even in the face of adversity Quick learner with strong listening skills Strong written and verbal communication skills, with previous presentation experience Excellent phone presence and professional demeanor Time management and organizational skills Ability to handle rejection and maintain persistence Stats driven business professional Motivated, energetic self-starter Strong collaborative and teamwork skills Must be able to work with minimum supervision General understanding of: Human Risk Management & challenges faced by IT / InfoSec Teams / Compliance & Board Members Basic network and email security concepts SIEM/SOAR platforms Zero Trust Architecture Cloud security architecture Phishing attack vectors Identity & Access Management Security orchestration and automation General understanding of Security Technology Stack: Enterprise IAM solutions (Okta, Ping, Azure AD) SIEM platforms (Splunk, QRadar, LogRhythm) EDR platforms (CrowdStrike, Carbon Black, SentinelOne) Cloud security (AWS Security Hub, Azure Security Center) Email security solutions GRC platforms Genuine curiosity and strong desire to learn about cybersecurity and technical concepts Basic computer literacy and comfort with business applications Ability to quickly grasp and explain basic technical concepts Ability to translate complex topics into simple terms Interest in keeping up with current technology and cybersecurity trends Proven track record of grit and resilience in challenging situations, with high performance under pressure Collegiate athlete or competitive sports background demonstrating rigorous discipline, teamwork, dedication, and competitive spirit History of setting and achieving ambitious personal or professional goals Track record of leadership in team settings The compensation for this position ranges from $250,000-$270,000 including base, bonuses and commissions. For more details, click here ******** ********be4.com/careers/know-your-pay/enterprise-sales Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit ********be4.com/careers/benefits. Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit ********be4.com/careers/request-accommodation. No recruitment agencies, please.

Job Description Sleep Care is in search of a Customer Service Representative for our team. This person will interact with customers on behalf of the company as well as assist with our home sleep testing program. This position will resolve customer sales and billing queries, trouble-shoot technical issues, recommend solutions, lead online educational seminars, focus on customer retention, and guide product users through features and functionalities of our pulse oximetry and software products. This role is also responsible for handling inventory; including receiving inventory, shipping orders and evaluating and processing warranty returns and exchanges. This person may undertake tasks and small projects related to these areas as needed. To be successful in this role, you should be an excellent communicator who is able to earn our clients' trust. Duties & Responsibilities: Complete Customer tickets within set timeframe and according to policies and work instructions. Follows up with customers as requested or as required by policies/work instructions. Packs orders correctly and ships in timely manner. Follows work instructions for orders, complaints, returns, inspections and other job functions. Completes documentation as required by position. Enhance customer retention and renewals. Lead online educational webinars for current clients. Keeps work area/warehouse neat and orderly. Ensures products are labeled and stored properly. Ensure compliance will all FDA regulations related to our products. Completes other tasks assigned by management timely and accurately. Must be able to work M-F 8a-4:30p. The Ideal Candidate: Promotes a positive image to the customers served, places the customer's interests and needs first, and maintains a positive overall attitude. Demonstrates professional conduct and maturity; responds appropriately to supervision and reacts appropriately to pressure and stressful situations. Works independently and possesses strong organization and time management skills. Demonstrates flexibility and versatility. Demonstrates the ability to plan and complete work productively based upon the goals, needs, and requirements of the team. An ability to travel to seminars and conferences 3-4 times per year is preferred, but not a requirement. Qualifications: Service orientation: Ability to assist with products/services, where applicable, and provide clients with a high level of service. Excellent written and verbal communication skills. Must pay close attention to detail and possess the ability to follow detailed work instructions. Strong technical ability: has the ability to learn new software applications and troubleshoot technical issues with software and products. Ability to efficiently identify client needs and determine how to address them (i.e. whether to resolve them directly or escalate them to another individual/group). Conflict management skills to resolve issues that may arise. M-F 8a-4:30p

Who We Are: Founded in 2018 and headquartered in Columbus, Ohio, Foxen provides innovative insurance compliance solutions and financial services for the mutual benefit of property owners, managers, and residents in multifamily real estate. Foxen is comprised of technologists and developers, insurance and finance professionals, and property management industry veterans. We leverage extensive expertise and collaboration to deliver technology-driven solutions that seamlessly meet the needs of our customers. Foxen's products revolutionize flawed and antiquated processes, while simultaneously creating property revenue and financial wellness for residents. Foxen earned a spot on Inc.'s 2025 Best Places to Work list - a proud reflection of the culture we're building as we grow. We're scaling fast and looking for people who want to be part of something exciting. Meet the team at foxen.com/about-us. Job Overview: As a Customer Success Manager, you'll be responsible for the day-to-day site level administration of the risk compliance program including monitoring daily compliance, property level training, onboarding of new properties and general oversight of an assigned portfolio of properties. You'll be a valuable member of a growing team of entrepreneurial minded professionals focused on disrupting the multifamily risk compliance industry and will have the opportunity to assist in the development of the company's operational platform.What You'll Do: Customer Relationship & Adoption: Serve as the primary strategic partner and escalation point for key leaders and property-level staff, fostering strong relationships and driving resolution for complex customer service and technical account inquiries. Lead the successful onboarding, training, and adoption of the Foxen platform for new customers and their properties, ensuring a logical, timely, and positive integration experience.•Champion product comfort and communication by training staff on Foxen product features and benefits, empowering them to effectively communicate the value proposition to residents. Portfolio Health & Compliance: Monitor and manage the health and compliance of an assigned customer portfolio, proactively communicating with property-level teams to ensure consistent execution of best practices and standard operating procedures (SOPs). Drive customer retention and growth by continuously reviewing account performance and usage data, identifying opportunities for deeper platform utilization, and mitigating churn risk. Quickly master and utilize data reporting platforms/software to accurately track, analyze, and communicate key performance indicators (KPIs) related to customer success. Operations & Stakeholder Management Provide clear, data-driven updates on the progress of monthly, quarterly, and annual strategic initiatives to internal and external stakeholders, ensuring alignment on business objectives. Collaborate cross-functionally with the Finance department to prepare accurate monthly customer invoices and perform necessary audits and reviews of charges. Contribute to the strategic planning and development of the customer's operational platform and processes, representing the Voice of the Customer (VoC) to inform product and service improvements. What You Bring: Positive attitude with a willingness to quickly learn and adapt to new systems. Preferably have 2+ years of experience in customer success manager, account manager, customer success, or account management roles, and experience managing customer success programs and customer retention. 2+ years of experience in Customer Success or Account Management, including ownership of customer success programs, customer retention strategy, and cross-functional operational execution. Ability to analyze customer data and usage trends to identify areas of improvement. Strong interpersonal and communication skills, with the ability to build and maintain long-term relationships Excellent problem-solving and critical-thinking abilities, with a customer-focused mindset and a proactive approach. Strong organizational and time management skills, with the ability to manage multiple accounts and priorities simultaneously. Familiarity with CRM tools, customer success platforms, and analytics software. (Salesforce, Domo, Microsoft Tools) What We Offer: As a Customer Success Manager, you'll receive a competitive base salary, bonus opportunities, and a robust benefits package. Our benefits include your choice of three health insurance plans, voluntary dental, vision, short-term disability, long-term disability, life and AD&D insurance, Paid Time Off, paid holidays, and a 401k with 4% company match. This is a full-time position, reporting to the Customer Success Lead.

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. As a Channel Development Specialist, you play an integral part in collaborating with our channel partners' sales teams to grow Net New sales with these partners. You will engage partner sales reps to educate them on new product offerings, win back closed-lost opportunities, increase deal registrations and ultimately improve partner rep saturation. The ideal candidate is persistent with a go-getter personality, passionate about building relationships with partners, loves talking to partners, and is quick to identify opportunities to win. Responsibilities: Engage partner sales reps daily to drive an increase in deal registrations Educate partner sales reps on the market opportunity and KnowBe4 products by conducting brief demos Walk partner sales reps through the Partner Portal to leverage the content available for thought leadership and demand gen Focus on driving cross-sale products to help partners to win their share of customer wallet Collaborate with partners on their closed-lost opportunities to develop a win-back plan for their customers Reignite partner sales reps that have been inactive Maintain clear and consistent communication with channel sales reps including marketing, updates, promotions, etc. Work in close alignment with Channel Account Managers to ensure you are working as a team Assist in meeting assigned targets for monthly sales volume requirements Support Channel reps in updating partner discovery detail in Salesforce.com quarterly Remain up to date on market trends, industry/regional compliance standards and KnowBe4 sales collateral Maintain accurate and thorough records in Salesforce.com for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with policy and procedure Qualifications: Bachelor's Degree a plus Familiarity with standard concepts, practices and procedures within the IT Security Field a plus Experience in Channel development or sales is a plus Experience with Gmail and Google Docs Experience with Salesforce preferred Demonstrates time management and organizational skills Ability to work collaboratively with teams Excellent verbal and written communications Good computer skills Friendly phone voice “Pleasantly persistent” as it can take multiple tries to reach a partner rep Ability to leave an engaging message and sound interested Must results-oriented with a focus on meeting and exceeding targets The compensation for this position ranges from $70,000 - $90,000 including base, bonuses and commissions, which will vary depending on how well an applicant's skills and experience align with the job description listed above. We will accept applications until 1/4/2026. Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit ********************************* Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit ********************************************** No recruitment agencies, please.

Attentive is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We're the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter's work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive's team has been consistently recognized for its performance and culture. We're proud to be included in Deloitte's Fast 500 (four years running!), LinkedIn's Top Startups, Forbes' Cloud 100 (five years running!), and Inc.'s Best Workplaces. About the RoleWe are looking for a highly motivated Customer Success leader with a growth mindset to help lead and coach a new generation of managers and CSMs supporting our Strategic segment with our highest value customers. You will help improve every facet of the team: coaching to up-level customer engagements, create and refine team- and company-wide processes, spearheading growth initiatives, and driving retention and account health. You will work cross-functionally with Sales, Product, Design, Engineering, and Marketing to make sure we are doing everything possible to retain and grow some of our largest customer relationships as we're transforming into a multi-product company. Ultimately, you and your team will be responsible for driving consultative experiences, partnerships, and product health for Attentive's top Strategic customers in order to reduce churn and contribute to expansion growth. It is a unique opportunity to get a seat at the leadership table and owning the east coast book of business for our Strategic segment.What You'll Accomplish Lead and scale a team of 25 CSMs and managers who support our Strategic customer segment, managing $180M ARR. Manage, hire, and develop a team of Customer Success Managers who have deep industry experience with the aim of maximizing customer retention and happiness in our Strategic segment Partner with regional Sales, Renewals, and Professional Services leadership to deliver exceptional post-sale experience and outcomes for customers Design and drive strategic improvements to scale processes, services, and systems to enable the team to exceed adoption, retention, and growth objectives Implement new processes and operations vital to scaling the team and executing on results Be a thought leader and establish executive relationships with key customers to ensure we are multi-threaded Create a culture of accountability and execution through data driven strategies Work with the internal executive team (CEO, Head of Product, VPs of CS, Sales, Marketing, Design) to translate customer feedback into specific product requirements Your Expertise MarTech background with hands-on experience in Email and SMS highly preferred Excelled in a CS/AM role (preferably at a marketing/software company or startup) 5-7+ years prior leadership experience A natural leader and passionate coach who inspires his/her team to elevate performance Strong entrepreneurial mindset: self-motivated to work independently on tight timelines to achieve ambitious goals A growth mindset with a bias for action and openness to challenge the status quo People-focused leader with proven ability to build creative, collaborative teams, develop people, and link performance to overall business objectives Team player with track record of partnering with Sales, Renewals, Professional Services and other cross-functional stakeholders to deliver results Ability to thrive in a high growth, fast paced environment and adapt quickly to changing demands. Experience scaling teams and processes Extremely personable: excited to coach and develop employees internally and work closely with customers externally Data driven decision maker with a strong focus on execution Extremely detail oriented and organized Located in CST or EST You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work. For US based applicants:- The standard base salary range for this position is $165,000 - $200,000 annually + bonus/commission + equity + benefits- Our salary ranges are determined by role, level and location #LI-AL1 Attentive Company ValuesDefault to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other's champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive's success Learn more about AWAKE, Attentive's collective of employee resource groups. If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

ActioNet has an opportunity for a Certified Data Transfer / Windows Administrator requiring a SECRET clearance in Vienna, VA. The Certified Data Transfer / Windows Administrator supports secure file transfers and Windows system administration for Treasury's TSDN environment. Ensures compliance with DoD and Treasury standards for data handling and protection. Duties and Responsibilities- Perform secure data transfers in compliance with DoD/NIST standards.- Administer Windows Server systems and Active Directory.- Monitor and log file transfer activities.- Implement security patches and updates.- Support audits and compliance checks.- Document processes and provide training to staff.Basic Qualifications (Required)- Active Secret clearance (T-3).- Bachelor's degree in IT or equivalent experience.- Knowledge of DoD/NIST data transfer regulations.- 5+ years of Windows system administration experience.- Strong knowledge of Active Directory and NTFS permissions.Preferred Qualifications- Microsoft Windows Server certifications.- Experience with DoD secure transfer tools.- Knowledge of scripting languages for automation. ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 25+ years of stellar past performance, ActioNet is the premier Trusted Innogrator! Core Capabilities: Advanced and Managed IT Services Agile Software Development DevSecOps Cybersecurity Health IT C4ISR & SIGINT Data Center Engineering & Operations Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of everything we do: Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters. Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence. Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation. ActioNet is proud to be named a Top Workplace for the eleventh year in a row (2014 - 2024). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation. What's in It For You? As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference? ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: Medical Insurance Vision Insurance Dental Insurance Life and AD&D Insurance 401(k) Savings Plan Education and Professional Training Flexible Spending Accounts (FSA) Employee Referral and Merit Recognition Programs Employee Assistance and Identity Theft Protection Paid Holidays: 11 per year Paid Time Off (PTO) Disability Insurance ActioNet is an equal opportunity employer and value inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. ********Direct Applicants, only. No Agencies, No third-party recruiters, please********

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. As a Technical Account Manager (TAM), you will be responsible for working with new and existing clients to ensure that they are successful with their Ping solutions. As part of the company's Global Support Organization, you will work with a variety of cross functional teams at Ping to ensure a client's journey from purchase to production is smooth and well managed. You will partner with the customer to ensure each customer is fully optimized on their existing deployed solutions. In summary, your job is to ensure that you deliver value to our customers. You will: Provide clients with technical recommendations and best practices for Ping solutions based on their identity and security needs Facilitate visibility into company's product roadmap to help educate and engage customers Assist with over-the-shoulder configuration help on features and flows Coordinate and conduct business reviews with customer leadership to highlight success against goals/performance Assistance in planning, strategizing roll-outs and upgrades for platform adoption by the customer Provide customers with ad-hoc training to help build the skills in the 'most needed' areas Engage in the escalation and priority of support tickets created by clients in the program as needed Provide product demonstrations of Ping technologies Coordinate with other Ping Identity teams - including Support, Engineering and Product Management teams - to ensure customer needs are being addressed and resolved Provide feedback to Product Management for future products or enhancements based on trends and requirements Occasional availability during off-hours to act as a liaison or escalation point of contact due to your customers upgrade or critical implementation of Ping products Manage ongoing customer needs effectively to ultimately drive high customer retention and loyalty You have: Understanding of Java and knowledge of web technologies Must have a minimum of 5 years' enterprise customer facing experience in a Customer Success, Sales Engineering, Support or Professional Services role Strong verbal and written communication skills Strong organizational skills Experience with SFDC or equivalent CRM systems Ability to manage proactive and reactive tasks effectively Proven track record in managing relationships with large enterprise clients Experience with Identity Management, Access Management or Federation On-call may be a requirement for this position You have an advantage if: Experience with Ping Identity solutions and APIs Experience with Windows and Linux operating systems General networking knowledge of protocols like HTTP/S, TCP/IP General knowledge of protocols such as SAML, OAuth, or OpenID Connect is a plus Bachelor's Degree in Computer Science or equivalent experience Salary Range USA: $120,000 to $140,000 In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Our Benefits: Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

*Our management team is looking for immediate hires so please only local applicants! At Rhino Media we prefer more hands-on collaborative training, this ensures that each person in our company has the opportunity to learn from our top leaders and develop their skills. Our goal is to bring together diverse individuals who have an array of expertise, skills, and potential. Requirements: Outstanding communication skills Ability to work in a high energy environment Ability to work well within a team environment Have a reliable form of transportation Sales experience helpful but not required Leadership skills Responsibilities: Professionally representing and promoting our wireless clients to increase brand awareness Attend regular client training and developmental meetings Building relationships with customers and communicating promotional services Assisting in the daily growth and development of assigned campaigns Utilize strong leadership skills to build a high performance, team environment Drive sales while maintaining a high level of customer service to maintain customer retention Benefits: Advancement opportunities within the company Nationwide travel opportunities Weekly team nights Paid training Extensive professional network Additional Information What We Are NOT: A work from home job, call center, or telemarketer A ‘door to door' or ‘business to business' sales company If this feels like a good fit, click on “Apply Now” and if qualified we'll schedule an interview within the week, and hopefully get you started ASAP. Good luck!

Benefits: Free uniforms Opportunity for advancement Training & development Lil Kickers Coordinator and Role Expectations Role of the Lil Kickers Coordinator As the Lil Kickers Coordinator, you are expected to manage and continuously grow all Lil Kickers programming at Lost Nation Sports Park in Willoughby. Your responsibilities are focused on four key areas: Operations, Marketing & Sales, Hiring & Training, and Leadership. Operations: You will oversee all aspects of the day-to-day Operations of Lil Kickers, including: DaySmart: All things Lil Kickers including: Seasons, Levels, Classes, Rosters, Free Trials and Make-ups will be maintained regularly without significant error. Equipment, Marketing Collateral, & Uniforms: Regularly maintain, inventory, and order equipment, marketing materials, and uniforms to ensure seamless operations. Customer Experience: Continuously review, improve, and uphold excellent experience for every aspect of a Lil Kickers customers interaction with Lost Nation Sports Park . Continuous improvement of the Free Trial customer experience is expected, with a Free Trial Conversion rate meeting or exceeding the Lil Kickers Franchise national average. Marketing & Sales: You will oversee all aspects of Marketing & Sales efforts for Lil Kickers, including: Marketing Initiatives: According to the Lil' Kickers Coordinator Checklist, proficiently execute all marketing initiatives for your program. LK Social: Carry out effective social media engagement using the LK Social social media management tool. Sales Initiatives: According to the Lil' Kickers Coordinator Checklist, proficiently conduct all sales initiatives for your program. Continuous improvement of key sales moments, including Priority Registration Week (PRW), Bring-a-Friend Week, and the final week of each season, is expected. Continuous Growth: Through all of the above Marketing & Sales efforts, continuous growth of Revenue, Enrollment, and Customer Retention is expected. Hiring & Training: You will oversee all aspects of Hiring & Training efforts for Lil Kickers, including: Hiring: Manage the entire hiring process efficiently, ensuring a continuous inflow of applications, timely responses to all applications, and proactively seeking top candidates to build your Team. Training: Conduct on-field trainings weekly and quarterly to continuously improve the on-field product for all Lil Kickers programming. Coach Check-ins: Evaluate at least 3 classes per week using the Coach Check-in tools provided through The Kickoff, and give actionable feedback to Coaches following those Check-ins. The Kickoff: Review your Teams progress and engagement through all applicable training courses provided through The Kickoff, and ensure the Curriculum is being followed in every class according to The Kickoff. Leadership: You will lead your team according to the L.I.V.E. Core Values of Lil Kickers: Lead: A Lil Kickers Coordinator is a leader, not just a manager. You will lead by example and model Servant Leadership. Inspire: You will engage your team in a manner that inspires them to provide a fun, child development- focused, engaging experience for every child and parent they interact with. Value: You will lead an environment and culture where your Team can feel psychologically safe, belong, and grow. Equip: You will believe in your Team's potential and give each person meaningful feedback to equip them. All of the above expectations are expected to be done according to the best practices outlined by the Lil Kickers Franchise Team in conjunction with your supervisor(s) at Lost Nation Sports Park. Additional Expectations & Compensation Insert your companys Additional Expectations & Compensation per your companys standard s in this section. The following is an example from one of our Franchises: This is a part-time position. The coordinator is expected to work 25-30 hours each pay period The following are a required commitment: Tuesday through Saturday work schedule Manager on Duty at least 2 class days Coach approximately 2 classes per week Compensation $20,000/annually Physical Demands: To successfully perform the essential duties of this position, an individual must be able to sit at a desk for four or more hours per day and frequently lift and carry objects up to 50 pounds. Reasonable accommodations may be made to assist individuals with disabilities to perform essential job functions. Limitations and Disclaimer: The above job description is meant to describe the general nature and level of work being performed; it is not intended as an exhaustive list of all duties, responsibilities, and required skills for the position. Employees will be required to follow any other job-related instructions and to perform other duties requested by their supervisor in compliance with Federal and State laws. Continued employment remains on an at-will basis. Flexible work from home options available.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. VP, Renewal Management At Genesys, we are transforming customer experience through empathy, AI innovation, and human-centered technology. The Vice President of Renewal Management will lead the regional U.S. organization to optimize renewal rates, maximize customer retention, predict recurring revenue, and ensure long-term customer lifetime value across the Genesys subscription portfolio. This leader will drive strategic execution, innovation, and team excellence while collaborating across Customer Success, Sales, and Operations to achieve world-class customer outcomes. Responsibilities / Job Duties * Regional Strategy and Leadership: Define and execute the regional renewal strategy aligned with global vision, Experience as a Service principles, commercial initiatives, and regional market dynamics. Translate corporate goals into actionable plans that deliver measurable outcomes. * Forecasting and Renewal Predictability: Partner with Customer Success Management to forecast renewal rates accurately by month, quarter, and year. Identify risks and remediation paths while driving data-informed predictability and trend awareness. * Retention and Expansion Ownership: Own and exceed net revenue retention, gross renewal, and expansion revenue goals across all customer segments. Establish cadence to assess attrition risks, pricing trends, and actionable insights by platform and geography. * Customer Value Advocacy: Champion a customer-first renewal approach that ensures seamless experiences and measurable business value. Reinforce Genesys' commitment to empathy-driven, outcome-focused engagement. * Innovation and Automation: Lead initiatives that leverage AI and automation to increase efficiency, predictability, and scalability in renewal operations. Ensure renewal economics align with customer value realization based on product adoption and utilization insights. * Operational Health and Organizational Growth: Build and maintain a high-performance, inclusive culture rooted in accountability, learning, and operational excellence. Drive leadership succession planning, performance enablement, and capability building across the team. * Cross-Functional Orchestration: Collaborate with Sales, Customer Success, Finance, Deal Support, Legal, Product, and Operations leaders to integrate renewals into the broader customer lifecycle strategy. Enable alignment that drives both expansion or migration opportunities. * Global Leadership Participation: Contribute to global renewal transformation initiatives and best-practice sharing across global peers and operations. Required Qualifications * Bachelor's degree in business, finance, a related field or equivalent experience. * 12+ years of experience leading enterprise-level recurring revenue operations * Proven track record of achieving and exceeding renewal and retention targets * Skilled in renewal forecasting, data analysis, and risk management * Passionate about customer success, long-term value creation, with a strong understanding of the Customer Experience (CX) industry and technologies * Exceptional communication, relationship-building, and executive presentation skills * Flexible across global time zones with strong cross-cultural collaboration skills * Strategic thinker with a hands-on approach to process execution, and problem-solving in a high-performance culture. * Inspirational partner who unites teams and executives around strategic goals, fostering trust, respect, and cross-functional unity. * Proficient in PowerPoint, Excel, Word, Salesforce, Tableau, and collaboration platforms #LI-Remote Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $179,300.00 - $333,100.00 Benefits: * Medical, Dental, and Vision Insurance. * Telehealth coverage * Flexible work schedules and work from home opportunities * Development and career growth opportunities * Open Time Off in addition to 10 paid holidays * 401(k) matching program * Adoption Assistance * Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit **************** Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

The Vacancy As a Project Manager, Cable Testing & Diagnostics Systems, you will play a pivotal role in ensuring the successful implementation, adoption, and ongoing use of our products and services. You will serve as the bridge between the customer and our technical teams, providing hands-on support, troubleshooting, and guidance to help customers achieve their desired outcomes. You will be responsible for fostering long-term relationships, resolving technical issues, and ensuring overall customer satisfaction with our solutions. Focus area will be assisting customer specification for cable van products, maintaining the cable van production schedule, and communicating with the customer from project inception to implementation. Underground cable testing, diagnostic projects, and field knowledge of cable testing for North America is desired. Key Responsibilities: Client Onboarding: Lead the onboarding process for new customers, ensuring a seamless transition from initial sales to full product implementation Work closely with clients to understand their unique needs, customize product configurations, and help them get the most out of our solutions Provide training and ongoing support to ensure successful adoption of custom systems Customer Support and Relationship Management: Act as the primary point of contact for customers throughout the lifecycle of the product, from implementation to ongoing usage Build and maintain strong, long-lasting relationships with key stakeholders at customer organizations Address customer inquiries, provide proactive solutions, and troubleshoot any issues that may arise Regularly check in with customers to gauge satisfaction and identify any potential concerns Product Customization and Optimization: Work closely with the product development team to understand customer-specific requirements and ensure that custom solutions are effectively implemented Provide feedback from customers to help improve and enhance the custom product systems Assist customers with product configuration adjustments as their needs evolve Renewals and Upsells: Drive customer retention by ensuring customers are achieving value and satisfaction with their custom product systems Identify opportunities for upselling or cross-sell additional products or services that align with customers' evolving needs Support the renewal process by demonstrating the value the customer has received from the product Customer Advocacy: Advocate for customer needs within the company, providing insight and recommendations to the product and engineering teams Represent the voice of the customer in product strategy meetings, ensuring product enhancements align with customer feedback Foster a customer-first culture, ensuring that every touchpoint with the company leaves customers feeling heard, valued, and supported Reporting and Analysis: Track and analyze customer metrics such as product usage, support tickets, and satisfaction surveys Provide regular reports to management on customer health, risks, and opportunities for growth Use data to proactively identify trends and address potential issues before they escalate Qualifications: Bachelor's degree in business, engineering, or a related field (or equivalent experience) in cable testing systems Proven experience (3+ years) in a project manager or account management role, ideally with custom or complex product systems CAPM/PMP Strong understanding of technical products and the ability to explain complex concepts to non-technical stakeholders to include partial discharge (PD) testing, Very Low Frequency (VLF) Testing, Tan Delta, and cable fault location. Proven experience managing large-scale projects exceeding $1M in revenue within the electric utility and electrical manufacturing industries. Excellent communication and interpersonal skills, with the ability to build relationships at all levels within customer organizations Highly organized with the ability to manage multiple projects simultaneously and prioritize effectively Strong problem-solving skills and the ability to think critically under pressure Experience with CRM software and customer success tools Ability to work independently, as well as collaborate cross-functionally with sales, product, and engineering teams A passion for helping customers achieve their project goals and ensuring a positive product experience

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We're passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You'll not only work with some of the world's most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don't expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleThe Associate Customer Success Business Consultant (ABC) is responsible for driving client enablement of the Quantum Metric platform, while ensuring that customers receive tangible business value through our partnership. The ABC regularly engages with customers to provide tailored training aligned to organizational use cases, teaches customers how to apply our technology to solve key business challenges, and provides in-depth quantitative analysis to derive actionable insights that improve digital experiences. The ABC's performance is assessed based on customer utilization/adoption of the platform, manager and client feedback and insights derived through our partnership with customers. 🔧 Responsibilities Support enterprise accounts alongside a tenured or Senior Business Consultant Teach customers how to analyze their quantitative data using the Quantum Metric platform to surface defects and optimization opportunities across digital experiences Provide Training sessions across a plethora of use cases to enable customers to solve business challenges across business and technical organizational functions Develop a consultative relationship with each client via an in-depth understanding of their business model, strategy, digital properties, key initiatives, business goals, and KPIs Drive improvement to customer business results through taking action on insights surfaced through the Quantum Metric platform Provide guidance on use case best practices for leveraging Quantum Metric to solve business problems and effectively execute on their digital strategy via daily client interactions Conduct regular working sessions with clients, product demos, and contribute to executive briefings Proactively analyze customer data using the Quantum Metric platform to surface data driven improvements to digital experiences Create presentations that summarize actionable opportunities for digital optimization and revenue recovery. Present findings with data driven recommendations and supporting analysis to general stakeholders Establish and maintain expert level knowledge of Quantum Metric product capabilities & configuration options to enable customers to surface actionable insights Partner with CSBC lead and account team to secure renewals/support upsell opportunities through enablement and business value 💡 Requirements BA or MBA degree - preferred fields of study: Consulting, Data Analytics, Business Management/Administration, Computer Science, Finance, Statistics or UX and Ecommerce Must be able to analyze quantitative data to draw meaningful conclusions and make data driven recommendations. Enjoy solving complex problems without straight forward solutions Must be a self-starter, who thrives in fast-paced, start-up environments Must be confident and comfortable in a training/subject matter expert (SME) capacity Excellent verbal and written communication skills with exemplary presentation skills Proven time management skills. Must be able to multitask while juggling the needs of multiple clients simultaneously. Able to adapt quickly to changing priorities A solid understanding of eCommerce, web technologies, digital analytics, and best practices for UX/UI Experience with digital analytics platforms such as Quantum Metric, Adobe Analytics, Google Analytics, Tealeaf, Heap, etc. is a plus Socially competent and able to build relationships with diverse audiences, ranging from executives to individual contributors, both technical and non-technical Empathetic to client concerns and passionate about empowering customers to improve their digital experiences Compensation: $60,000 - $80,000 | bonus eligible 💻 Recruitment ProcessNote: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. - Recruiter Screen (30 minutes)- Independent Assessment (1 hour)- Hiring Manager Interview (45 minutes)- Director Interview (30 minutes)- VP, Consulting Services Interview (45 minutes)- Chief Customer Officer Interview (30 minutes)- CEO Interview (30 minutes) 🏆 Perks and BenefitsThis will be the best group that you ever work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career. Group benefits Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company) FSA, DCFSA, and HSA accounts Employee Assistance Programs (EAP) Telehealth options Voluntary Life & AD&D, STD, LTD, Critical Illness and AccidentHealthy Rewards - Discount ProgramsDiscounts on Pet Insurance 401k (with employer match) and Options / Equity 13 company holidays Unlimited Paid Time Off Sick leave Parental/Adoption Leave In addition to our more traditional benefits, we also offer great perks, a flexible work environment, and numerous resources for professional development and team building.Promotional opportunities Rewards and recognition programs Robust onboarding and training program One-time stipend for work-at-home employees Monthly business expense stipend Flexible work environments Employee Discount Program (Perks at Work) Employee Referral Program Lead Referral ProgramMacBook and awesome swag delivered to your door Encouraging and collaborative culture RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack) 🐉 About Quantum MetricAs the leader in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and business' bottom line. Today, Quantum Metric captures insights from 40 percent of the world's internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Our customer retention rate is 98%. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last five-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you're interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an *************************** email address and/or LinkedIn in Mail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate's sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to **************************. Quantum Metric is an E-Verify employer: ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf Applicant Privacy Policy: ************************************************************* #LI-REMOTE #BI-Remote

The Customer Service Coordinator will support inside and outside sales representatives Responsibilities/Essential Functions: * Responsible for increasing customer retention through process knowledge and program management implementation. * Required to manage revenue backlog based on assignment. * Use in-house reporting systems to generate data, analyze results, and present data formally to the customer or internal business partners. * Create tutorials and facilitate customer meetings via webinars. * Interacts and collaborates on a daily basis with internal/external cross functional teams to ensure initiatives and customer's needs are met on schedule. * Pro-actively consults with internal/external sales teams to ensure program commitments to the customer are in line with company capabilities. * Advanced knowledge in direct sales order entry system, value added-services, and all operational processes. Knowledge/Skills/Abilities: * Ability to facilitate and lead projects. * Experienced Presentation skills. * Ability to take analytical approach to problem solving. * Strong resolution orientation with outstanding communication and customer service skills. * Strong communication skills / grammar. * Ability to work independently in a fast paced and changing environment. * Strong computer skills required. * Microsoft Office knowledge required including strong Excel, Outlook, Word and Windows. Working Environment: * Remote. Experience: * College degree preferred and/or minimum 3 years office experience. Benefits: Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, short and long term disability, basic life insurance, and paid parental leave. Employees are able to enroll in the company's 401k plan. Employees are eligible for 80 hours of vacation, 16 hours of floating holidays, and paid sick time every year. Employees will also receive 9 paid holidays throughout the calendar year. Compensation: The hourly rate for this position ranges from $20.00 to $22.00, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.

Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical, social media, business and selling skills. In addition to daily sales associate responsibilities, the CCC/CCS maximizes sales by: Creating increased customer retention and loyalty Building lasting relationships and driving behaviors that grow brand awareness and hair color market share. Using market analysis to sell approved beauty products, introduce new products and concepts, provide customer service, conduct product education both in store and virtually. Providing color & curl/texture consulting services to professional beauty salons, barbers, spas, schools and licensed cosmetologists. The CCC/CCS is a vital role whose main focus is driving the color & curl business. This role requires extensive education provided through online guided learning and certification courses. Primary Duties You are the expert in Color & Curl/Texture and your primary duties surround this expertise! Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs. Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors. Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner. Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers. Stay informed regarding emerging trends, remain agile in response to market changes, and build Industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market. Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions. Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior. Why you'll love working here: The people are creative, fun and passionate about beauty. Generous product discount and free sample products. You will receive a great education regarding our products through guided learning and certification courses. You will have ample opportunity for growth. You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked. Experience and Skills Required One year retail or other sales -focused experience Licensed cosmetologist highly preferred in US and Canada Reliable transportation to effectively service designated store and market. Ability to travel to shows and/or sales meetings a minimum of 3 times a year. Strong business acumen and ability to read, interpret, and action on pertinent sales reporting. Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred. Strong knowledge of POS applications. Comprehensive knowledge of computers, ipads, mobile devices and social media platforms. Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs. May be required to work in other stores and in field at times. Strong time management and organization skills and the ability to manage multiple projects at once. Ability to present a professional image and interact positively with the public. Strong written and verbal communication skills, at all levels within and outside the organization. Must pass Color Certification Test within 60 days of hire to remain in position Working Conditions /Physical Requirements The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. “At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.” Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

DecisiveInstincts is hiring a Software Engineer (Senior). This role will be Remote but candidates must be able to travel to Clarksburg, WV. Secret Clearance is required. Responsibilities: Develops, deploys, and maintains mission-critical enterprise applications throughout the full software development lifecycle, including analysis, design, coding, testing, deployment, and operational support. Designs and implements cloud-based applications using AWS services such as EC2, Lambda, RDS, and DynamoDB, ensuring scalability, security, and high availability. Builds and optimizes front-end applications delivering responsive and user-friendly interfaces tailored to business needs. Manages version control, development workflows, and CI/CD pipelines using Atlassian tools like Bitbucket and Jira to enable rapid, dependable deployments. Applies Agile development principles within the SAFe framework, engaging in iterative development cycles, backlog prioritization, and adaptive planning. Conducts rigorous unit testing, integration testing, and automated deployment processes to ensure application quality, reliability, and security compliance. Performs ongoing application maintenance, including monitoring system performance, responding to incidents, and implementing patches and security updates. Develops and maintains databases within an application environment, ensuring efficient data storage and retrieval for large-scale applications. Designs, customizes, and optimizes software solutions to enhance operational efficiency, integrating third-party components and automating maintenance tasks. Collaborates with cross-functional teams to define technical requirements, participate in architecture reviews, and deliver high-quality software solutions aligned with business objectives. Experience working in an Agile organization using Scrum, Kanban, Jira, Confluence, and SAFe. Provide team specific training as needed. Requirements Secret Clearance Minimum of 8 years' experience recommended. In absence of years of experience, certifications or past work may be used to show the level of experience needed to perform at this level. Minimum of 5 years' experience in API development and standardization, including RESTful, SOAP, and GraphQL, with focus on security protocols (OAuth, JWT, OpenID Connect) and enterprise governance. Strong background in enterprise software development using Java, Python, or Golang, with 8+ years of experience in object-oriented programming and cloud-native application design. Experience with API management tools such as AWS API Gateway, including defining, enforcing, and documenting API standards. Proven ability to lead cross-functional teams, driving API governance and adoption across enterprise systems. Familiarity with XML, XSD, and standards like NIEM for structured data exchange and integration with external partners. Experience implementing CI/CD pipelines and managing Atlassian tools for version control, project tracking, and automated deployments. Strong skills in cloud-based application development leveraging AWS services (EC2, Lambda, RDS, DynamoDB) for scalable, secure solution ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 26+ years of stellar past performance, ActioNet is the premier Trusted Innogrator! Core Capabilities: Advanced and Managed IT Services Agile Software Development DevSecOps Cybersecurity Health IT C4ISR & SIGINT Data Center Engineering & Operations Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of everything we do: Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters. Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence. Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation. ActioNet is proud to be named a Top Workplace for the twelfth year in a row (2014 - 2025). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation. What's in It For You? As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference? ActioNet is an equal-opportunity employer and values inclusion at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: Medical Insurance Vision Insurance Dental Insurance Life and AD&D Insurance 401(k) Savings Plan Education and Professional Training Flexible Spending Accounts (FSA) Employee Referral and Merit Recognition Programs Employee Assistance and Identity Theft Protection Paid Holidays: 11 per year Paid Time Off (PTO) Disability Insurance ActioNet is an equal opportunity employer and value inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. ********Direct Applicants, only. No Agencies, No third-party recruiters, please********

Who We Are The Farmer's Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We're starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers' doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future. To date, The Farmer's Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets. #LongLiveDogs What We Stand For and Where You'll Come In We are seeking a Director, FSQR, Quality Operations, to ensure every customer trusts our brand offers the highest quality product. This person will be responsible for the development and implementation of processes and procedures that support our Manufacturing Network and Quality Management Systems. We are looking for a leader who will partner cross functionally and leverage their technical expertise to effectively communicate all food safety and quality concerns/risks. This role will support and work directly with our manufacturing partners, product development teams (internal and external), suppliers and fulfillment centers to create and optimize processes and verify all ingredients and products we produce meet our specifications, and are handled properly from supplier to customer. We need a visionary leader who will live our values and create a vision, in partnership with our VP, FSQR, for where the function can go, and then drive the implementation and realization of that vision. This role will lead a group of highly skilled individuals, providing mentorship and guidance while fostering alignment with the organization's vision. They'll be responsible for supporting a culture of continuous improvement and helping the department grow into a best-in-industry function. One Team: We don't think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don't think departments matter. We'd rather align ourselves to the goals we're working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER - getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically. We are skeptical about everything and precious about nothing: Ideas can and should come from anywhere, and we aren't tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there's a better or more impactful way to solve problems. We consider the customer journey in all of our decisions: We know that no interaction exists in a silo and therefore understand how important every single one is. We ensure our strategy sets prospective and new customers up for success and drives long-term retention. We answer questions and address problems early and proactively. We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically. We Execute For Impact: We don't subscribe to “best practices” or “industry KPIs”. We're uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don't subscribe to rigid or classical expectations of roles - i.e. acquisition is hyper-focused on improving customer retention and experience. We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what's the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don't expect to be perfect the first time. How You'll Make An Impact Lead and support our site manufacturing team to ensure compliance to and elevate The Farmer's Dog Food Safety and Quality Standards, including managing and mentoring your direct reports, overseeing daily responsibilities, goal-setting and coaching the group on growth and development to set them and the function up for long-term success. Direct Food Safety, Quality & Regulatory programs and inspections/audits procedures to ensure compliance to The Farmer's Dog and regulatory requirements, to include Specification adherence to recipes. Develop and execute effective tools to measure site manufacturing performance, as it relates to Food Safety, Quality and Regulatory compliance. Actively participate in escalated regulatory and food safety investigations and assist the VP of FSQR in Crisis and Recall Management. Lead cross-functional working groups to ensure effective implementation and adherence to Food Safety initiatives, while providing technical expertise, practical guidance, and driving process improvements across site manufacturing operations. Providing ownership of The Farmer's Dog microbiological program and risk assessment of compliance failures, to include providing recommendations on actions to be taken. Manage and build relationships with key regulatory agencies (USDA-FDA and AAFCO) resolving escalations and partnering with other teams to influence relevant legislation. Make complex risk based food safety decisions that enable the reliable delivery of products that meet all regulatory requirements and internal Quality and Food Safety standards. Collect and study data to understand trends and issues in order to develop corrective and preventative actions to address and prevent issues related to product safety and quality. Collaborates with other functions to advance awareness and education of food safety and quality based on data collected. Consistently take a proactive approach to complex challenges, embracing a growth-mindset, combining strong problem-solving abilities with clear communication and influence to drive solutions . Interface with and appropriately engage the support of subject matter experts to assure regulatory compliance, food safety and quality. We're Excited About You Because You have 10+ years of Food Safety & Quality in human food and manufacturing experience in compliance with FDA and USDA, GFSI standards, with a minimum of 5 years managing food safety programs at third party manufacturers. You have an MS in Microbiology (preferred), Food Safety, Supply Chain or other related field. You have expert knowledge of FDA and USDA regulations and documentation requirements and are HACCP Certified (including seafood HACCP). You have demonstrated experience collaborating with co-manufacturers and suppliers' QA teams, product development teams, and external service providers. You have strong knowledge of production processes along with application of essential food safety principles. You're a skilled communicator (presentation-report writing-teaching/training) and have the ability to absorb and distill complexity into simple terms to drive decision making across all levels of an organization. You are able to thrive in a fast-paced and ambiguous environment, naturally curious and proactive self-starter, constantly on the lookout for new opportunities and solutions. You have Food Safety Audit experience, ASQ Auditor Certification a plus. You are able to travel 30 - 50% of the time. You are proficient in statistical and analytical tools, leveraging data to make informed decisions. You have strong project management skills and familiarity with MS Office (Excel, Word, Power Point, and Access) and Google Docs (Docs, Sheets, Slides, Forms). Office Guidelines We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement. Our Belonging Philosophy: At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives - leading to stronger decisions and deeper relationships. We anchor this belief in a simple phrase: “Everyone's welcome at the dog park.” No matter your background, identity, or role, there's space for you here. There's no one way to show up at the dog park- just shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it's about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow. We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we're listening and learning from our Team. Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive. A Few of Our Best Benefits Dog-friendly office in Greenwich Village Market-competitive compensation and equity packages Comprehensive Healthcare, Dental, and Vision Company supported mental health benefits 12 week paid parental leave Competitive 401k plan with company match Flexible PTO Discounted fresh food for your pup Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug We commit to building a competitive compensation package and company environment for all individuals to thrive. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically. For this role the anticipated hiring base compensation range is $185,000 - $210,000 USD Annual and the compensation offered will include a robust market competitive package of base, bonus and equity. In addition to your base compensation offer you will also receive equity ownership in the company. More information about the value of this equity will be shared at the time of offer. This range is representative of NYC Market Data if you are applying to this role outside of the NYC area the range may change. Equal Employment Opportunity Statement The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights. Reasonable Accommodations TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact ***************************. We're Here to Help We're happy to answer any questions you may have about the position or our hiring process - please reach out at *************************.

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Summary: Under supervision of the Inside Sales Supervisor, the Inside Sales Specialist is responsible for executing a variety of outbound Inside Sales calls to established customers and prospects in the independent, retail and chain business segments. This includes new business development, territory and pipeline management and selling products and promotions to expand and retain existing business. The ideal candidate is a self-motivated hunter driven to win new business and grow existing customers revenue. Primary Duties and Responsibilities: Conducts outbound tele sales calls to targeted groups of customer accounts Develops and maintains strong customer relationships with an assigned group of customer accounts Conducts prospecting calls to recruit customers interested in doing business with the Company Accesses inventory and order entry platform to assist customers with product needs Participates in daily team huddles and role-play business scenarios Enters and maintains integrity of data in company CRM software programs Complies with all appropriate policies, procedures, safety rules and regulations Supports the Inside Sales Team and performs related duties as assigned Meets performance standards including call productivity, account coverage, new business development, customer retention, sales growth and collection of competitive data Required Skills and Experience: Requires 1-2 years of experience (could include internship) of selling to customers in a commission-based environment (not customer service) Exposure to fields such as business administration, accountancy, sales and marketing Hunter mentality with the drive to continually seek out business Strong interpersonal skills; ability to make personal connections with customers Articulate and courteous phone manner; ability to actively listen to others Good mathematical skills. Good decision-making skills Strong time management skills; ability to manage multiple tasks without sacrificing quality or timeliness of work Ability to work effectively in a team environment Strong organizational skills; attention to detail Good computer skills; Microsoft Word, Excel, and CRM experience Work Environment: The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions The noise level in the work environment is generally moderate to noisy Physical and Mental Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus 75% or more time is spent looking directly at a computer 75% or more time is spent interacting with customers on the telephone Associate is occasionally required to stand, walk (or otherwise be mobile Ability to deal with stressful situations as they arise What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated CompaniesAffiliated Companies: AmerisourceBergen Drug Corporation

This is a remote position with preference given in Eastern and Central time zones. Location is not a disqualifying factor for the right fit. We are looking for an exceptional Executive Director of Evidence Based Programs (EBPs) to help shape the future of our global impact. Are you passionate about driving meaningful change through evidence-based programs? As the Executive Director of EBPs, you will play a pivotal role in leading our growing suite of EBPs to achieve global impact with families and communities through initiatives rooted in cutting-edge research and proven results. This is a unique opportunity to work with a leading behavioral health and education organization to champion innovation, foster a culture of data-driven excellence, and make a lasting impact alongside a dynamic team of leaders and stakeholders. Join us to advance organizational goals, elevate community outcomes, and be at the forefront of growth and continuous improvement.Key Responsibilities:Strategic Leadership Lead the development and oversee the vision and strategy for evidence-based programming to meet market needs. Collaborate with COO and other key leaders to align programs with organizational priorities and mission. Cultivate and maintain collaborative working relationships with funders, policymakers, academic institutions, and community partners to promote the use of Empower solutions to grow the business. Serve as Subject Matter Expert on EBPs in collaboration with other key leaders Represent the organization at industry conferences through delivering presentations, networking with key stakeholders and identifying business development opportunities to drive growth Lead integration of future Empower acquisitions in collaboration with COO and other key leaders Team Leadership Mentor and manage a high-performing team of Directors at Brief Strategic Family Therapy (BSFT), Functional Family Therapy (FFT), The Incredible Years (IY) and Multisystemic Therapy (MST) as well as potential future models. Foster a collaborative and inclusive work environment. Promote professional development and capacity-building. Operations Management Oversee implementation and scaling of programs based on best practices and validated research. Establish and monitor internal policies, procedures, and performance metrics. Oversee customer retention initiatives including churn reduction across the portfolio. Ensure compliance with legal, regulatory, and ethical standards. Collaborate with EBP leaders and Sales/Marketing team to identify opportunities for growth Financial Oversight Monitor financial performance and collaborate with EBP leaders to ensure targets are achieved. Qualifications: Master's or Doctoral degree in Public Health, Social Work, Psychology, Business Administration, Behavioral Science, or related field. Minimum of 8-10 years of progressive leadership experience in administrative leadership, with a focus on evidence-based practices. Proven track record in operations management, team leadership and achieving budget goals Knowledge, Skills and Abilities: Strong verbal and written communication skills Strong analytical, interpersonal, and project management skills. Ability to translate complex data into accessible formats for varied audiences. Leadership experience in behavioral healthcare sectors, nonprofit, or government Knowledge of implementation science and continuous quality improvement Experience working with diverse populations. Ability to work independently in an environment of accountability. Desire to work as an agent of change in the systems and communities that use Empower solutions Strong understanding of financial modeling, cost-benefit analysis and operational efficiency Knowledge of industry-specific regulations for privacy, security and ethical standards Special Requirements: Occasional lifting/carrying 20 pounds or more Moderate travel of up to 25% of work time Prolonged sitting Frequently required to stand, walk, sit, bend, talk and hear Vision ability required; includes close vision Prolonged use of computer and telephone This is a fulltime position offering medical, dental, vision and 401k benefits.

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We're passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You'll not only work with some of the world's most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don't expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the Role Quantum Metric is seeking a creative, motivated, and tech-savvy Content & Social Specialist to join our Brand Experience team. You'll be the hands-on creator behind the content that brings our brand to life - from scroll-stopping LinkedIn posts to compelling campaign copy and field event promotions. In this role, you'll write, record, edit, and publish content across multiple channels, helping us share our story with the digital and product leaders shaping the future of customer experience. We're looking for someone who thrives on curiosity, takes ownership of their work, and brings a positive, can-do attitude to every project. This role is perfect for someone who's equal parts writer and creator. You'll experiment with AI tools to make the creative process smarter and faster, while ensuring every asset delivers value long after its launch.🔧 Responsibilities Create, edit and publish multi-channel content: Draft and edit blogs (including SEO-optimized pieces), campaigns assets (emails, web copy, digital ads, nurture sequences), and field event promotions Own social execution: Manage Quantum Metric's organic social (LinkedIn, Instagram, Facebook) with a steady weekly cadence; support executives/SMEs with post drafting and ideation; monitor engagement and optimize formats Repurpose and remix content for longevity: Turn pillar assets - such as benchmark reports, webinars, and major campaigns - into a planned stream of waterfall pieces to sustain engagement over time Coordinate and collaborate: Maintain the content calendar, route deliverables through stakeholders, partner closely with Campaigns, Field Marketing, and Product Marketing to align priorities Work smarter with AI: Use Gemini, ChatGPT, and Goldcast AI for ideation, research, repurposing, and optimization; maintain a shared prompt library and workflows 💡 Requirements 2-4 years of experience in content, marketing, or communications (B2B tech or SaaS preferred) Strong writing and editing skills - able to adapt tone for blog, social, campaign, and web copy Experience managing social channels, particularly LinkedIn, and understanding what drives engagement Comfort with short-form copywriting for ads, emails, and event campaigns Familiarity with AI writing or creative tools (Gemini, ChatGPT, or similar) Highly organized, detail-oriented, and capable of managing multiple projects at once Collaborative team player with a proactive mindset - equally comfortable brainstorming creative ideas and executing them A sense of humor and optimism - you don't get bogged down in the unexpected, you roll with it and find creative solutions Compensation: $75,000 - 95,000 | Bonus Eligible Bonus Points For: Experience writing for executive thought leadership or social ghostwriting SEO/GEO optimized writing Short-form video awareness (basic editing or scripting) Familiarity with project management tools like Asana 🏆 Perks and BenefitsThis will be the best group that you ever work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career. Group benefits Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company) FSA, DCFSA, and HSA accounts Employee Assistance Programs (EAP) Telehealth options Voluntary Life & AD&D, STD, LTD, Critical Illness and AccidentHealthy Rewards - Discount ProgramsDiscounts on Pet Insurance 401k (with employer match) and Options / Equity 13 company holidays Unlimited Paid Time Off Sick leave Parental/Adoption Leave In addition to our more traditional benefits, we also offer great perks, a flexible work environment, and numerous resources for professional development and team building.Promotional opportunities Rewards and recognition programs Robust onboarding and training program One-time stipend for work-at-home employees Monthly business expense stipend Flexible work environments Employee Discount Program (Perks at Work) Employee Referral Program Lead Referral ProgramMacBook and awesome swag delivered to your door Encouraging and collaborative culture RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack) 🐉 About Quantum MetricAs the leader in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and business' bottom line. Today, Quantum Metric captures insights from 40 percent of the world's internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Our customer retention rate is 98%. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last five-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you're interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an *************************** email address and/or LinkedIn in Mail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate's sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to **************************. Quantum Metric is an E-Verify employer: ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf Applicant Privacy Policy: ************************************************************* #LI-REMOTE #BI-Remote