Customer Retention jobs near me - 357 jobs

Rippling is the first way for businesses to manage all of their HR & IT-payroll, benefits, computers, apps, and more-in one unified workforce platform. By connecting every workforce system to a single source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employee's payroll, health insurance, work computer, and third-party apps-like Slack, Zoom, and Office 365-all within 90 seconds. Based in San Francisco, CA, Rippling has raised $450M from the world's top investors-including Kleiner Perkins, Founders Fund, and Sequoia-and was named one of America's best startup employers by Forbes (#12 out of 500) and the fastest-growing private company in the Bay Area by the San Francisco Business Times. Rippling is looking for a customer-obsessed Technical Account Manager (TAM) to join our Key Accounts TAM team. As a Key Accounts Technical Account Manager at Rippling, you will be a trusted advisor for our most valuable clients, managing strategic relationships and delivering an exceptional customer experience. You'll work with a small portfolio of 3-4 enterprise accounts to drive satisfaction, retention, and growth, aligning Rippling's solutions with the client's strategic goals. The Key Accounts TAM will collaborate closely with the Named Accounts team, Product, Engineering, and Support to address client needs, tackle challenges, and maximize product adoption and impact. You will own the key admin relationships, and be responsible for turning customers into long‑term champions, developing account strategy, and enabling Rippling's key accounts, all while providing an impeccable customer experience along the way. If you are a self‑starter, find yourself constantly taking on new challenges, working diligently until you find solutions, and pride yourself in providing an excellent customer experience, you're in the right place! Key ResponsibilitiesClient Engagement & Relationship Management Build and maintain strong, strategic relationships with decision-makers and key stakeholders. Act as the primary point of contact, ensuring seamless, high‑touch support and delivering a "white glove" experience. Meet onsite with clients quarterly to strengthen relationships and review business alignment. Strategic Growth Planning Partner with the Named Accounts Manager to identify and execute upselling and cross‑selling opportunities. Work with the cross‑functional teams to assess client technical needs and drive deeper product adoption. Lead regular business reviews, assess account health, and identify growth areas. Product Collaboration & Enhancement Serve as a conduit between clients and Rippling's Product teams, offering feedback to guide product improvements. Project‑manage client requests to resolution and support product rollouts. Hold monthly product meetings with product managers and execs to track commitments and progress on product feature requests. Customer Retention & Renewal Strategy Support renewal discussions by showcasing the value Rippling has delivered, leveraging ROI insights. Collaborate with Named Accounts Manager to mitigate potential risks and strategize for long‑term retention. Provide executive sponsors with weekly updates on account health, renewal risks, and strategic opportunities. Act as the escalation contact for critical incidents impacting Key Accounts. Collaborate with Support and Engineering to ensure rapid resolution, delivering full root‑cause analyses (RCA) post‑incident. Proactively communicate with clients during high‑impact issues, maintaining transparency. Reporting & Executive Updates Provide high‑level reporting on account health, issue resolution, and product adoption for clients and internal leadership. Present quarterly business reviews (QBR) of customers to execs, reporting on key metrics and strategic opportunities. Success Metrics & KPIs Adoption: Increased product adoption across Rippling product suites. Retention & Growth: Measure Net Revenue Retention (NRR) and mitigate churn. Client Satisfaction: Maintain high CSAT scores and develop referenceable accounts. Engagement & Advocacy: Track on‑site meetings, product requests, and product influence. Ideal Candidate Profile Experience: Minimum of 6 years in client management or technical account management, ideally within a high‑growth SaaS company. Skills: Exceptional client engagement and relationship‑building skills, technical acumen, and ability to collaborate cross‑functionally. Mindset: Strategic thinker, proactive problem‑solver, and client advocate who can navigate complex needs. Advocacy: Clear understanding of customer needs, process, impact and be able to present asks at an executive level. Willingness to travel: At least once a quarter to customer HQ or Rippling HQ. About the team The Technical Account Management team manages long‑term relationships with Rippling's growing and complex customers by becoming their trusted Rippling advisor. Our team of 100+ TAMs - spread across the globe - partners cross‑functionally from account management to product to engineering and more. Since the TAM team's inception, we have partnered with hundreds of customers ensuring their adoption of key Rippling products and success on our platform. Additional Information Rippling highly values having employees working in‑office to foster a collaborative work environment and company culture. For office‑based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive salary + benefits + equity. The salary for US‑based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here. #LI‑remote The pay range for this role is: 135,000 - 160,000 USD per year (US Tier 3) 140,000 - 170,000 USD per year (US Tier 2) #J-18808-Ljbffr

A healthcare technology company is looking for a Chief Commercial Officer to drive sales and marketing initiatives, develop go-to-market strategies, and lead a high-performing commercial team. This role demands a strong background in healthcare technology, experience with payer-facing roles, and a proven history of closing substantial enterprise deals. The ideal candidate will possess exceptional leadership skills to cultivate a strong sales force and navigate the complexities of the healthcare landscape, ensuring significant market penetration and customer retention. #J-18808-Ljbffr

A tech-driven company based in California is looking for a passionate Senior Customer Marketing Manager to expand its customer marketing program. This role involves developing strategies to enhance customer retention, creating engaging content, and managing customer communities. The ideal candidate has over 6 years of experience in customer marketing within a fast-growing B2B technology environment. Benefits include competitive compensation, unlimited PTO, and wellness reimbursement programs. #J-18808-Ljbffr

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript's entrepreneurial and collaborative culture of innovation, excellence, exceptional customer service, balance, and transparency. Every single person has a voice in our company, and we challenge each other to push the outer limits of our full, diverse potential. And, we've shown sustained growth that ensures you'll have room to grow your skillset, responsibilities, and career. Our team is smart, down-to-earth, and ready to listen to your best ideas. We reward excellence and offer competitive compensation and benefits. Visit our LinkedIn page for a closer look at our company, and learn more about our cultural values here. Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our website to learn more about Milliman's commitments to our people, diversity and inclusion, social impact, and sustainability. What this position entails The Senior Content Strategist will be in the middle of all the action, driving brand engagement and demand generation through powerful storytelling. We are looking for someone with proven expertise in SEO, technical content, and contemporary content marketing practices within a SaaS or product marketing environment. This strategic and hands-on role is ideal for someone who understands the buyer journey, has strong writing and creative conceptualization skills, and thrives in cross-functional collaboration. The Senior Content Strategist will own the development and execution of comprehensive content plans, working closely with product, digital, and marketing teams to drive campaigns and thought leadership. What you will be doing Lead the creation and implementation of content strategies that support demand generation, lead nurturing, and customer retention across channels like our website, email campaigns, social media, and webinars Collaborate with product, sales, and marketing teams to identify content gaps, develop editorial calendars, and produce high-impact assets such as case studies, ebooks, blog series, and video scripts Conduct audience research, SEO audits, and competitive analysis to inform content themes and optimize for search visibility and user engagement Oversee content production workflows, editing for quality and consistency, and ensuring alignment with brand guidelines Measure content performance using tools like Google Analytics, HubSpot, or SEMrush; iterate based on data to improve ROI and conversion rates Conceptualize, write, and edit a variety of informational and creative content, including articles, presentations, brochures, white papers, video scripts, advertisements, infographics, and other marketing materials Build strong relationships with subject matter experts, conduct interviews, and research topics and products to create engaging, evidence-based content Promote IntelliScript's products and core competencies within Milliman Serve as a key branding and messaging resource, representing the Marketing team across IntelliScript Empower employees to adhere to IntelliScript brand guidelines and perform final peer reviews Establish cross-functional partnerships with departments such as Operations, Analytics, Sales, and Product Management Take initiative and ownership of tasks, managing projects to successful completion Set and manage expectations, ensuring ample time for peer reviews Help develop and enforce a style guide to define IntelliScript's voice and style Audit and ensure correct use of brand standards and up-to-date product information in PowerPoint decks; maintain consistency and manage version control Contribute directly to employer branding initiatives Support the Marketing team with logistics for thought leadership webinars, speaking engagements, sponsored events, and other activities as needed Participate in occasional travel for company and industry events Perform other marketing duties as assigned What we need 5-10+ years of relevant professional experience Proven experience in B2B SaaS or product marketing environments, with an extensive portfolio of technical and SEO-optimized content across various mediums Demonstrated ability to communicate effectively as a unified brand to multiple audiences (digital, print, thought leadership/white papers, trade shows, etc.) Strong project management skills, with a track record of driving deliverables and timelines across multiple departments Familiarity with content management systems and analytics platforms Experience maintaining brand standards and marketing content across all formats What you bring to the table Highly proactive in seeking content ideas, initiating projects, and engaging subject matter experts Confident in presenting ideas and defending rationale Ability to think strategically and act tactically Skilled at reaching compromise through constructive conflict and the peer review process Excellent organizational skills and ability to prioritize multiple concurrent tasks, including projects at various stages and internal support requests Meticulous attention to detail Curiosity and a commitment to continuous learning Polished communication style; articulate and professional in both written and verbal interactions with clients, partners, and colleagues at all levels Demonstrates a positive, constructive, and “can do” attitude Willingness to adapt to business needs and take on additional responsibilities over time Wish list Advanced certifications in content marketing, SEO, or digital strategy (e.g., Google Analytics IQ, HubSpot Content Marketing) Experience with ABM (Account-Based Marketing) strategies or personalized content at scale Proficiency in graphic design tools (e.g., Canva, Adobe Creative Suite) or video editing for multimedia content Knowledge of emerging trends like AI-driven content personalization or interactive formats (e.g., quizzes, calculators) Continued education, such as coursework toward or completion of an Associate's or Bachelor's degree, classes, training, certifications, etc Knowledge of the Insurtech and/or healthcare IT industries Location The expected application deadline for this job is February 15, 2026. This position is open to remote work. Applicants must be willing to travel to the Milliman office in Brookfield, WI as needed and travel nationwide for meetings, conferences, and team events. Compensation The overall salary range for this role is $71,700 - $161,575. For candidates residing in: Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York City, Newark, San Jose, San Francisco, Pennsylvania, Virginia, Washington, or the District of Columbia: $82,455 - $131,905 if overall experience is less than 10 years; and $97,865 - $161,575 for experience greater than 10 years. All other states: $71,700 - $114,700 if overall experience is less than 10 years; and $85,100 - $140,500 for experience greater than 10 years. A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc. Milliman Benefits We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include: Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges 401(k) Plan - Includes a company matching program and profit-sharing contributions Discretionary Bonus Program - Recognizing employee contributions Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses Paid Time Off (PTO) - Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis Holidays - A minimum of 10 paid holidays per year Family Building Benefits - Includes adoption and fertility assistance Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria Life Insurance & AD&D - 100% of premiums covered by Milliman Short-Term and Long-Term Disability - Fully paid by Milliman. Equal Opportunity All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

At Dscout, we're building the most flexible and powerful UX research platform on the market-trusted by the world's top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. We are looking for a Lead Research Advisor to join our growing Customer Success department. You will drive and grow important relationships by helping our customers find new ways to use our platform, ensuring they achieve maximum value from their investment. This role is a critical function that merges research expertise with a customer success motion, focusing on driving platform adoption and mitigating churn risk. You will also directly manage and work closely with a team of Research Advisors to design, recruit, and field research projects for our customers. You will have a chance to make a real difference for Dscout's customers and build your career at the intersection of customer success and research. You are an incredible communicator and a genuine, creative problem-solver. You are our customer's dedicated partner in success, helping them learn a new digital tool, execute powerful research, and maximize the return on their Dscout subscription. You collaborate closely with Account Directors to help to identify Dscout methodologies that best meet customer needs, build new use cases, identify growth opportunities, and ensure strong platform adoption across their organization. Internally, you are our customers' champion, driving larger improvements to the platform and overall user experience. In addition to your work with customers, you enjoy coaching, mentoring, and helping junior staff do their best work every day. The Lead Research Advisor position is among the most central to Dscout's operations, so you'll work with people from across the company on a regular basis, especially our product, engineering, and sales teams. If this sounds like you, apply today! What you will do: Act as a Dscout expert to train and educate customers on functionality and Dscout methodology, driving wide and deep platform adoption. Consult with customers to provide specific recommendations for their research designs on our software platform, ensuring successful outcomes and value realization. Collaborate with customers to run high-impact research projects on Dscout, including planning, design, recruiting, fielding, and client engagement. Equip customers to derive insights from data using Dscout's analysis tools. Work closely with our Sales team to ensure customer retention, identify expansion opportunities, and proactively mitigate risk of churn. Manage 1-3 Research Advisors, prioritizing workload, coaching on work performance, and professional growth. Travel occasionally for onsite customer visits where you will build relationships, train and share best practices, and gather feedback to bring directly back to our Product team. Act as a customer advocate by sharing feedback internally to continuously improve Dscout's product offerings. Provide support and guidance to research participants (who we call “Scouts”). What you need to have: 5+ years experience in research, ideally with exposure to a Customer Success or consulting model. Lead complex, high-impact research engagements for in-house or for clients across all phases of qualitative research, especially scoping/planning, design, recruiting, fielding, and analysis a plus. Proven ability to consult with clients/customers to drive product adoption and maximize customer lifetime value. 1+ years of experience as a people manager. BA/BS degree in anthropology, sociology, market research, design research, HCI related field, or equivalent work experience. Excellent communication skills, both oral and written. Naturally able to strike a balance between friendly and professional in all communications. Able to work both collaboratively and independently, proven experience collaborating with and mentoring team members. Strong critical thinking skills; excited by the prospect of creative problem solving in the research and SaaS space alongside colleagues and customers. Flexible and eager to learn new things each and every day. Empathetic to others' needs and circumstances. Highly organized, efficient, and detail-oriented. An innate curiosity about how and why people behave the way they do, and a desire to better understand complex behavioral problems and find solutions to those problems. Of course, what is outlined above is an ideal set of expectations; however, business needs and other projects and tasks may shift, and additional tasks could be assigned at the discretion of your manager. About Dscout Dscout is a team of passionate, empathetic, and curious professionals. As a recognized leader in the Forrester Wave, we're at the cutting edge of experience research technology. The power of research drives us - how in-context insights from real people can build more enjoyable products and services. We prioritize learning, sharing, and building. We also deeply value being a diverse and inclusive team and company and look for team members who align with that belief. Join our dynamic team and help shape product roadmaps and business strategies for the world's most loved brands. It doesn't stop there. When you join the Dscout team, you will get: A strong and competitive compensation package with a built-in bonus and equity program. An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 15 company holidays, 12 weeks of paid parental leave, 401k match, and much more. An education stipend to support your growth & development, and a remote work stipend. A company that is open and transparent with our team. You will know what is happening and why it matters. Dscout is an equal-opportunity employer that values diversity. We do not discriminate based on identity, including race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. If you need reasonable accommodations for any part of the employment process, please email us at accommodations@dscout.com with the nature of your request and your contact information. We'll do everything possible to ensure you're well-prepared for success during our interview process, while also upholding your privacy, including accommodating any special requests. Please note that only inquiries regarding requests for reasonable accommodation will be responded to from this email address. When you apply at Dscout, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references, as necessary to consider your job application for open positions. For more information about our privacy practices, please visit our Privacy Policy. Dscout participates in the E-Verify program in certain locations, as required by law. NOTE: DSCOUT NEVER CONTACTS JOB APPLICANTS VIA TEXT, MESSENGER, OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS, BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM DSCOUT.COM

Top reasons to work with for my client: Our client operates internationally and is known for its focus on innovation in printing services. Invests in employee growth through training programs, mentorship opportunities, and career advancement initiatives. Excellent benefits Autonomy in the work place Well liked management Let's talk and discuss! Job Type : Full Time Location : Pine Bluff, Arkansas Pay : Great Pay, Benefits Job Description What you will be doing: Manage and lead technical support for wide web flexo and gravure customers, ensuring optimal use of Flint Group's water and solvent based product lines. Oversee on\-site troubleshooting, ink optimization, and product performance evaluations. Coordinate and lead press trials, product introductions, and technical audits at customer facilities. Collaborate with R&D, sales, manufacturing, and regulatory teams to deliver tailored technical solutions that meet customer needs. Develop and implement technical service strategies that support customer retention, growth, and innovation. Build strong relationships with key customer stakeholders, acting as the primary technical point of contact. Provide guidance and mentorship to technical representatives or field service personnel, where applicable. Maintain detailed technical documentation, service reports, and communication logs to support proactive issue resolution and continuous improvement. Ensure compliance with safety, environmental, and regulatory standards, particularly regarding solvent handling, emissions, and product stewardship. Experience you will need: Education: Bachelor's degree in Chemistry, Printing Technology, Engineering, or a related technical field is preferred. 5+ years in a technical role supporting wide web flexographic and\/or gravure printing. Proven experience with water based and solvent based inks and coatings used in flexible packaging. Demonstrated ability to lead customer\-facing technical engagements and manage technical projects independently. Strong knowledge of pressroom processes, ink\/substrate interactions, drying systems, and surface treatments. Skilled in color matching, print troubleshooting, and print defect analysis. Effective communicator with excellent customer service and cross\-functional collaboration skills. Able to travel frequently (up to 70%) to customer sites, manufacturing plants, and regional meetings. Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days #INDEH123 "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"675521051","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Job Opening ID","uitype":111,"value":"ZR_2915_JOB"},{"field Label":"Industry","uitype":2,"value":"Engineering"},{"field Label":"Salary","uitype":1,"value":"$90,000 \- $100,000 Annually"},{"field Label":"RecruiterEmail","uitype":25,"value":"**********************"},{"field Label":"City","uitype":1,"value":"Pine Bluff"},{"field Label":"State\/Province","uitype":1,"value":"Arkansas"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"71602"}],"header Name":"Technical Services Lead - Printing & Coatings(REMOTE) #ESF6357","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00217003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"**********04941001","FontSize":"12","google IndexUrl":"https:\/\/experthiring.zohorecruit.com\/recruit\/ViewJob.na?digest=sMbtVfIJ.gpvkvria7MtyC.fC4tv9yPhSK5UTp1leoQ\-&embedsource=Google","location":"Pine Bluff","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}

Sales Development Representative - Are you ready to make a difference? School Specialty is dedicated to transforming education for the better. Our success is fueled by a team of passionate innovators who are committed to making a positive difference in the lives of students. Are you ready to make an impact? Job Summary: Through high-volume, highly targeted, and personalized phone outreach, the Sales Development Representative is focused on driving top-of-funnel growth. General expectations include lead generation activities, new customer acquisition, reactivation of lapsed accounts, and ensuring all Opportunities are fully developed before handing off to the sales team. Work Location: * This will be a remote role, but qualified candidates must be located within 40 miles of the Downers Grove, IL Office. What you'll do: Lead Generation & Campaign Execution * · Qualify Leads: Be a first contact for leads, identifying top-of-funnel Opportunities. * · Targeted Outreach: Call non-buying sites within buying districts to drive new acquisition. * · Convert Non-Engagers: Call prospects who did not respond to postcards, emails, or other low-touch campaigns. * · Strategic Alignment: Focus outreach on priority product categories and funding initiatives to build a high-value pipeline. Customer Retention and Reactivation * · Lapse Prevention: Proactively contact customers flagged as at-risk for lapsing to reduce loss. * · Reactivation: Re-engage lapsed or lost accounts, especially those less responsive to digital outreach, through phone calls. Sales Pipeline Development & Data Enhancement * · Lead Nurturing: Develop leads until they're ready for handoff to the sales team. * · High-Touch Outreach: Reach customers directly by phone when automated efforts aren't effective. * · Data Enrichment: Collect and confirm customer information (phone numbers and email) to support future campaigns. What we expect you to bring to the table: * · Success in managing high-volume outbound calls and meeting targets. * · Strong verbal communication, active listening, and professional phone presence. * · Self-motivated, proactive, able to manage both acquisition and reactivation pipelines. * · Strong organizational skills and professionalism. * · Team-oriented, ethical, and confident. * · Have consistent and regular attendance and adherence to schedule. * · Ability to work during normal business hours Minimum Required Qualifications: * · 1-2 years of relevant sales experience * · Strong organizational and time management skills. Education and/or Certifications Required: * · High School Diploma (Associates or Bachelors Degree Preferred) Benefits Package: We offer a comprehensive benefits package including Medical, Dental & Vision (effective day 1), basic life insurance, disability coverage, PAID parental leave, wellness programs, Health Savings Accounts, Flexible Spending Accounts, 401k, Educational Reimbursement, Paid Holidays, annual paid Volunteer time, and so much more! We're determined to positively impact the future, one child at a time. If you share our passion, we need to talk. Just imagine what we could do together. Physical and Mental Demands: * · While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, use a personal computer and telephone. This employee will frequently operate a vehicle and occasionally operate business machines. Specific vision abilities required in this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * · Mental demands include multi-tasking, decision making, problem solving, comparing, copying, computing, compiling, analyzing, coordinating, and synthesizing data. Additional Information * The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. * School Specialty, Inc. is a Drug-Free Workplace. All applicants are subject to a drug screen and background check as a condition of employment. * EEO/AA including Vets and Disabled * If you need reasonable accommodation for any part of the employment process, please contact us by email at ********************************* and let us know the nature of your request and your contact information. #LI-Remote Job Grade:

Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical, social media, business and selling skills. In addition to daily sales associate responsibilities, the CCC/CCS maximizes sales by: Creating increased customer retention and loyalty Building lasting relationships and driving behaviors that grow brand awareness and hair color market share. Using market analysis to sell approved beauty products, introduce new products and concepts, provide customer service, conduct product education both in store and virtually. Providing color & curl/texture consulting services to professional beauty salons, barbers, spas, schools and licensed cosmetologists. The CCC/CCS is a vital role whose main focus is driving the color & curl business. This role requires extensive education provided through online guided learning and certification courses. Primary Duties You are the expert in Color & Curl/Texture and your primary duties surround this expertise! Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs. Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors. Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner. Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers. Stay informed regarding emerging trends, remain agile in response to market changes, and build Industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market. Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions. Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior. Why you'll love working here: The people are creative, fun and passionate about beauty. Generous product discount and free sample products. You will receive a great education regarding our products through guided learning and certification courses. You will have ample opportunity for growth. You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked. Experience and Skills Required One year retail or other sales -focused experience Licensed cosmetologist highly preferred in US and Canada Reliable transportation to effectively service designated store and market. Ability to travel to shows and/or sales meetings a minimum of 3 times a year. Strong business acumen and ability to read, interpret, and action on pertinent sales reporting. Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred. Strong knowledge of POS applications. Comprehensive knowledge of computers, ipads, mobile devices and social media platforms. Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs. May be required to work in other stores and in field at times. Strong time management and organization skills and the ability to manage multiple projects at once. Ability to present a professional image and interact positively with the public. Strong written and verbal communication skills, at all levels within and outside the organization. Must pass Color Certification Test within 60 days of hire to remain in position Working Conditions /Physical Requirements The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. “At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.” Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. The Director of Revenue Operations works alongside the SVP of Revenue Operations and is responsible for performing a variety of duties and responsibilities to support the Revenue team. This role will assist with forecasting, head count management, churn analysis, optimizing our tech stack and assisting with the day to day operations for our Revenue team. Responsibilities: Provide day-to-day technical support to the SVP of Revenue Operations Respond to inquiries from our CS organization regarding the Forecast, Sales Territories, HC request, opportunities and churn Provide support to our NA direct sellers regarding HC By observation of day to day production make suggestions to Growth on any long term process improvements Develop and implement revenue targets and games Work with SVPs in regard to mid-month numbers and ensuring we are on target for our monthly and Quarterly Act as liaison between Revenue, Finance, Legal, Support and Product to ensure alignment across all of our growth initiatives Represent the Revenue Organization by effectively communicating and establishing rapport with Executive-level leaders within the organization Participate in Sales meetings and attend other meetings and seminars as required Closely monitor the revenue activities and oversee and monitor revenue project Create end of month reports and monthly forecast numbers Assist with commission splits for the Sales team globally Evaluate and assist in implementing change to increase the efficiency of the revenue team by reviewing reports and information Make recommendations for priorities and program implementations Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight Qualifications: Experience with Gmail and Google Docs Experience with MS Office (Word and Excel) Experience with web browsers (Chrome, Internet Explorer, etc.) College Degree in Business Administration preferred Strong verbal communication skills Excellent written skills and grammar Excellent time management and organization skills Excellent computer skills Excellent research skills Highly skilled in operations management, debugging production, and process alignment. The base pay for this position ranges from $150,000 - $180,000 which will vary depending on how well an applicant's skills and experience align with the job description listed above. We will accept applications until 2/22/26. Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit ********************************* Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit ********************************************** No recruitment agencies, please.

We are seeking an experienced Collections Agent to join our Merchant Support Team. The Merchant Support Associate is responsible for investigating, negotiating, collecting, and curing delinquent merchant accounts. This role blends customer service, collections, and creative problem-solving, offering unlimited earning potential through a competitive base rate plus collection-based incentives. This is a remote position for those that reside in = AL, FL, GA, ID, IA, IN, KS, LA, MI, MS, MO, NE, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WYEssential Functions Review, interpret, and apply the terms of company agreements when investigating, identifying, documenting, and resolving compliance-related issues. Analyze complex financial and repayment information. Perform skip tracing using internal systems and internet search tools. Communicate with merchants to identify reasons for ceased or inconsistent payments and review agreement terms based on historical payment volumes. Locate and notify merchants of breached accounts via phone, email, text, and mail to solicit payment or cure breaches. Negotiate payments and establish payment arrangements in accordance with company policies and the merchant's financial situation. Request and process alternative payment methods, including wire transfers, overnight certified funds, and personal or business credit cards. Accurately document all merchant interactions and account activity. Scan and upload all internal and external documentation to merchant accounts. Required Education and Experience Prior collections experience preferred. Professional, articulate phone presence with the ability to remain calm and diplomatic in high-pressure situations. Strong written communication skills. Ability to research merchant accounts, analyze repayment streams, and resolve disputes efficiently while prioritizing customer retention. Proven negotiation and skip tracing skills. Proficiency in Microsoft Word, Excel, and standard office equipment (scanner, fax, copier). Strong attention to detail with the ability to identify errors, meet deadlines, and manage multiple priorities. Adaptable, flexible, and comfortable working in a team-oriented environment. Five Star Call Centers values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star Call Centers is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

The Customer Success Manager (CSM) is responsible for building strong, strategic relationships with customers and ensuring they achieve maximum value from M3's products and services. The CSM acts as a trusted advisor, guiding customers through onboarding, adoption, and growth while driving engagement, satisfaction, and retention. This role requires exceptional communication skills, a deep understanding of M3's solutions, and the ability to deliver consistent, repeatable processes that enhance the customer experience. Essential Duties: The duties listed below are the essential functions of this position, and they may change as the needs of the company demand. All associates are expected to do what is necessary to get the work done and to cooperate fully with their supervisor's requests for additional or altered duties. Manage a defined portfolio of customers, serving as their primary point of contact and advocate. Build trusted relationships with key customer stakeholders and internal teams to align goals and expectations. Conduct regular business reviews to evaluate progress, identify risks, and uncover growth opportunities. Maintain & follow a customer roadmap that aligns M3's capabilities with customer business objectives. Drive adoption of M3 products by ensuring customers are fully trained and realize measurable value. Identify and execute initiatives that strengthen customer retention and satisfaction. Proactively identify at-risk customers and implement mitigation strategies in collaboration with cross-functional teams. Understand and work towards fulfilling team KPI's and metrics. Work with CS Team to develop initiatives that deliver value to our customers. Collaborate with internal teams to optimize the customer journey and address process gaps. Gather and communicate customer feedback to Product Owners and other departments to influence roadmap priorities according to CS Team processes. Document customer health, success metrics, and touchpoints within Client Success. Ensure all customer interactions, escalations, and deliverables are tracked accurately and resolved in a timely manner. Participate in internal meetings to share customer insights, advocate for improvements, and drive alignment. Represent M3 professionally during client visits, conferences, and strategic discussions. Liaison with other departments to coordinate customer success throughout customer lifecycle. Required Skills and Expertise Knowledge Problem solving ability Meeting service level agreements Cross Functional Team Engagement Expertise in Team Collaboration Strong interpersonal skills with a customer-first mindset. Capable of handling escalation processes Has previous experience in customer relationship management Capable of achieving results which depend on internal collaboration Hospitality experience preferred Manage contract lifecycle and renewal processes, including drafting, reviewing, tracking expiration dates, and ensuring timely, accurate execution of all agreements. Education/Training/Experience: College degree. Contract Management Hospitality industry 3-5 years of overall management experience (Solid understanding of project management principles preferred). 1-2 years of experience in Customer Success preferred. Experience in SaaS or hospitality technology preferred. Strong interpersonal skills and the ability to lead and inspire others to drive growth. Ability to create strategies, implement them, track performance, and achieve set objectives. Must have keen problem-solving and process development and improvement skills Task planning skills Must be able to actively participate in meetings at all levels within the organization. Demonstrated ability to coordinate cross-functional work teams toward task completion. Advanced written and verbal communication skills are a must. General PC knowledge including Microsoft Office expert level knowledge of Excel, Word, and a working knowledge of PowerPoint. Physical Requirements: Ability to sit and/or stand for extended periods. Ability to perform work on a computer for extended periods. Ability to work in the office regularly, or pivot to working at home should emergency situations arise. Ability to attend work per assigned schedule and attend meetings with excellent attendance and punctuality. Ability to lift and move light to moderate items occasionally without reasonable accommodation

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. Dates of Program: May 18th, 2026 - August 14, 2026 (13 weeks) Application Dates: You should apply as soon as possible but understand that because of our large pool of applicants, the selection process can take a few months. We strive to create a diverse group of interns as we feel that it improves the overall internship experience. Attention: This is a paid internship. Please note that the intern would be responsible for relocation (if needed) and lodging for the duration of the internship. Internship Program Details: Join the best internship program around! Interns get unique insight into the minds of the CEO and senior executives during Ask Me Anything sessions. Interns will receive company training, onboarding, and professional development workshops to help transition into the workplace. Interns will also engage in team-building activities and awesome socials. For more information on the internship program, visit ************************************ As a Compliance Intern, you will work with the KnowBe4 Compliance department on a wide variety of issues in the cybersecurity industry including, but not limited to, sanctions and export controls, anti-bribery and corruption, antitrust, third party due diligence, and whistleblower laws. In addition, you will be tasked with assisting and supporting the Compliance department with various research projects and compliance audits Key Responsibilities: Shadow attorneys in a wide array of legal and business matters, including in the negotiation of contracts and counseling business clients Assist with compliance matters (e.g., anti-bribery and corruption, anti-money laundering, sanctions, export controls, antitrust) as may be applicable Assist with research regarding developing compliance case law and regulations and their impacts on the company Assist in compliance audits and investigations as applicable Assist in the compliance risk assessment Support the continuous improvement of standard form agreements and internal legal processes including further development of playbooks and policies/procedures Assist with due diligence efforts for M&A and other strategic transactions as may be applicable Research new technology and legal industry techniques to make Legal department systems and processes more efficient Observe collaborative inter-departmental meetings between Compliance and other teams (Sales, Marketing, etc. as applicable) Research varying subject matters that affect the company and its global affiliates Learning Objectives: Improve ability to perform thorough and competent legal research Improve ability to balance the interests of the business with legal risk Learn what compliance lawyers do at a cybersecurity organization and gain their perspectives on their job Make decisions in unfamiliar areas under conditions of complexity and time pressure Internship Opportunities/Experiences: Compliance Intern will have a formal mentor and may participate in organized activities, leadership training and local community service projects to understand the company culture and career opportunities Training: Compliance Intern will assist with various tasks involving sanctions and export controls, anti-bribery and corruption, antitrust, third party due diligence, and whistleblower laws y, and related corporate governance & policies. Minimum Qualifications: Must be enrolled as a 2L student at the time of application in an ABA law school with excellent academic credentials Preferred top 25% of class in law school An official transcript may be required upon request Minimum GPA of 3.0 is required Recent graduates will not be eligible for this program Education: Research experience using Westlaw or PLI Excellent verbal and written communication skills are essential with the ability to positively interact with persons at all levels of our organization Proficient in Google Sheets, Docs, and Slides Proficient in the use of legal research software platforms Talent for multi-tasking, being results oriented and organizationally proficient Team oriented and willing to help others to achieve success Ability to develop creative solutions Ability to think and act independently Ability to effectively prioritize and resolve multiple competing tasks Ability to deal professionally, courteously and tactfully with external partners and coworkers Self-reliant with the ability to innovate and introduce change showing sound judgment and pragmatism Compliance or in-house experience is a plus The pay for this position is $24/hour. We will accept applications until 3/27/2026. Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit ********************************* Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit ********************************************** No recruitment agencies, please.

Who We Are Looking For Crisis24 is seeking a highly experienced Security Operations Center Subject Matter Expert (SME) to lead and enhance our global security operations initiatives. This role is pivotal in designing, optimizing, and supporting 24/7 security operations with corporate clients, ensuring the protection of people, assets, infrastructure, and sensitive operations globally. The ideal candidate will bring a strong background in physical security, GSOC operations, incident management, project delivery, and a baseline knowledge of IT/cybersecurity concepts. This position will also support executive protection (EP), intelligence analysis, travel risk management, and other core security functions within enterprise corporations. This job will sometimes require travel to client sites for extended periods of time depending on business needs. Key Responsibilities: Serve as a SME for GSOC operations, advising on best practices, KPIs, SOP development, and global scalability. Develop, review, and refine operational procedures, escalation protocols, and intelligence integration processes. Drive projects related to GSOC setup, upgrades, expansion, or vendor transitions-including needs assessments, gap analysis, and roadmap development. Collaborate with stakeholders across Physical Security, Executive Protection, Facilities, HR, IT, Cybersecurity, and Business Continuity teams. Ensure seamless coordination and response to real-time incidents, crises, and emergencies, while maintaining situational awareness across global operations. Evaluate and advise on technologies including video management systems, access control, alarms, and mass communication tools. Support the buildout and auditing of security intelligence, travel risk, geopolitical events, and threats to executives or key assets. Liaise with third-party GSOC vendors and integrators; provide quality assurance and performance oversight. Mentor and train GSOC personnel; design and deliver training content and certification paths as needed. Integrate physical and logical security risk management to support convergence between physical and cyber domains. Support key business initiatives, product launches, events, and high-risk travel through coordinated GSOC support. Maintain existing client relationships with key global clients and partners to ensure customer centricity remains at the heart of Crisis24. Anticipate client needs and industry trends to exceed client expectations through tailored operational delivery. Understand, meet, and exceed business development goals and objectives through programmatic development. Attend security conferences and maintain relationships with external security groups. Leverage benchmarking sessions internally and externally. Effectively retain existing customer accounts and develop long-term customer relationships. Achieve customer retention targets on a regular basis. Develop and maintain a strong working knowledge of the Crisis24 service delivery and products. Accurately forecast both retention and upsell business for your customer base. Frequent engagement with client reps in your customer base. Accurately maintain all customer activity within CRM (Salesforce). This Job Description is not a comprehensive list of all required activities, duties, or responsibilities. Duties, responsibilities, and activities may change at the discretion of the leadership at any time with or without notice Required Qualifications Bachelor's degree in one of the following: Criminal Justice, Cyber Security, Security Management, Homeland Security, International Affairs, Political Science, Emergency Management, or a related field. Minimum 5 years of experience in GSOC operations, with a minimum of 3 years in leadership, consulting, or SME role. Demonstrated experience managing or advising on global physical security programs, crisis response, and executive protection support. Knowledge of security technologies (CCTV, VMS, access control, threat monitoring platforms, incident management tools) Familiarity with cybersecurity/IT security principles, such as data protection, network monitoring basics, and SOC coordination-though not a primary focus. Proven project management experience, including rollout of new technology, facilities, or operational models. Strong understanding of incident response, risk analysis, continuity planning, and protective intelligence. Excellent communication and stakeholder engagement skills-able to brief executive leadership and cross-functional partners effectively. Must be a competent user of Microsoft Suite and Google Suite. Must be willing to sign an NDA and maintain strict confidentiality. Must be able to communicate effectively, both verbally and in writing. Ability to maintain a professional demeanor during stressful situations. Must be able to quickly adapt and excel in dynamic situations. Demonstrated organizational and time management skills. Successful client management experience. A demonstrated history of effective conflict resolution skills. Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations. Ability to attend training events and mandatory meetings that fall outside normal work hours. Preferred Qualifications Master's degree in a relevant discipline (e.g., Security Studies, Business Administration, Emergency Management). Industry-recognized certifications such as: ASIS CPP, PSP, PCI Certified Security Project Manager (CSPM) PMI PMP or CAPM Experience working in high-risk industries such as tech, finance, energy, logistics, or global NGOs. Familiarity with international risk environments and multi-site GSOC support for EMEA, APAC, or LATAM regions. Work Environment With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include: Undergoing and meet company standards for background and reference checks, and drug tests if required. Exposure to sensitive and confidential information. Regular computer usage. Ability to handle multiple tasks concurrently. Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment. Occasional reaching with hands and arms, stooping, kneeling, crouching and/or crawling. Must be flexible with the ability to work evenings, odd hours, and weekends with little notice. Frequent sitting and/or standing.

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Customer Retention Supervisor - Back Office? Globe Life is looking for a Customer Retention Supervisor - Back Office to join the team! In this role, you will be responsible for managing reinstatement processes and contact center transactions for various Globe Life Brands. The Customer Retention Supervisor - Back Office will assist with overseeing, tracking, and processing agent conversations for the Customer Retention Department. This position will also oversee waiver of premium and payment processing functions performed from call center retention efforts. This is a remote/work-from-home position. What You Will Do: Routinely monitor and assign tasks received in Back Office. Monitor KPI targets for processing within an acceptable time and accuracy expectation. Ensure audit targets are met and quality feedback is provided. Assisting Agents with escalation and reinstatement questions. Partner with the field to ensure all questions and concerns are handled timely. Complete reporting for all Reinstatement Initiatives. Provide Management with status updates or trends. Assisting in all positions as needed. Review and approve refunds processed by Reinstatement Clerks. Manage a team of clerks with varying skill level. Review/approve/edit timesheets through Kronos. Oversee the overall work product of the group to ensure accuracy. Hire new staff as necessary. Facilitate corrective actions and employee improvement plans as necessary. Responsible for ensuring department goals are met. What You Can Bring: High School Equivalent. Associate degree and/or equivalent work experience. 3 years of previous supervisory experience required. Insurance experience preferred. Ability to work independently and meet deadlines. Ability to manage remote employees. Requires leadership and people skills. Strong organizational and time management skills. Ability to handle multiple projects at once. Organizational skills and attention to detail. Excellent verbal communication skills and ability to interact professionally with a diverse group. Excellent MS Office skills required (Word, Excel, and Access a plus). Ability to run basic SQL queries. Applicable To All Employees of Globe Life Family of Companies: Reliable and predictable attendance of your assigned shift. Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: Competitive compensation designed to reflect your expertise and contribution. Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. Paid holidays and time off to support a healthy work-life balance. Parental leave to help our employees welcome their new additions. Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. Company-paid counseling for assistance with mental health, stress management, and work-life balance. Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: *************************************************************************************** applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: Client Advocate Executive 3M Health Care is now Solventum. At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You Will Make in this Role As a Client Advocate Executive, you will serve as a trusted advisor and strategic partner to some of the most innovative healthcare organizations globally. This role is designed to influence client success at the highest levels, drive measurable business outcomes, and strengthen Solventum's position as a leader in Health Information Systems. The CAE will be expected to cultivate executive-level relationships, drive top quartile client performance, proactively removing barriers inhibiting success and looking for growth opportunities within the organization. The ideal candidate will have hospital/healthcare system workflow and analytics knowledge, a working knowledge of the Health Information Systems product portfolio and the ability to function as an advocate for both the client/partner and HIS through their relationships. Driving best practice performance to assist organizations, achieving top quartile performance, effective revenue cycle processes and clinical efficiencies and outcomes Working with a highly experienced team to drive customer retention/renewals of the Solventum HIS portfolio Nurture and build relationships with CXO, VP and Department Managers to maximize value across the regional market segment. Advise clients on business process and customer workflow improvement that takes place in this changing market segment. Drive cross-functional focus on Customer Outcomes, Value, and Experiences As a Client Advocate Executive, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: Client Care & Advocacy - Cultivate executive-level relationships, positioning Solventum as a strategic partner and thought leader. Leverage performance insights to guide client decisions and shape long-term partnership strategies. Coordinate with internal Health Information Systems departments to raise client issues and concerns. Engage with technical teams for any integration needs. Champion continuous improvement through Voice of Customer (VOC) programs, innovation initiatives and process improvements. Serve as the client's advocate within Solventum, articulating partnership value and influencing internal priorities. Elevate client visibility through strategic recognition programs and reference opportunities. Retention and Revenue - responsible for continued partnership and success with Health Information Systems on existing products/services and for recognizing additional business needs/sales opportunities with the client. Be in alignment with sales team as new needs arise. Monitor for emerging risks and escalate to implementation, support, and development functions when warranted. Identify potential products/solutions at risk and escalate to business leaders Identify growth opportunities and collaborate with sales teams to advance strategic initiatives. Drive strategies that protect and expand revenue by aligning client needs with Solventum's solution roadmap. Value Realization- Lead ROI analysis and performance reviews to demonstrate solution impact and inform executive decision-making. Driving in-depth analysis of client performance metrics to inform strategic decisions, with emphasis on product outcomes (top quartile performance) and financial impact. Develop and execute action plans that align client objectives with measurable outcomes. Strategic Execution - Ensure consistent, high-level engagement across executive client leadership to reinforce partnership value. Serve as the Client Advocate for activities across HIS with assigned organization partner. Engage HIS business leaders where appropriate to coordinate activities across multiple HIS departments, engage subject matter experts (SMEs) for respective projects. For providers, conduct current-state workflow and configuration review with client implementing Solventum best practice workflows. Engage in feedback sessions to refine and improve content and workflow, implementation best practice, outstanding decisions that impact client Engages with client to understand their technical environment and any changes that will require Solventum engagement. Strategy and Planning - understanding the client/partners' short and long-term strategy with the goal to further integrate HIS Solutions. Developing consistent ongoing onsite presence. Partner with clients to co-create strategic roadmaps that integrate HIS solutions into their long-term vision. Updates plan as decisions are made internally and externally. Understands strategy, organizational structure, technical architecture changes and the impacts/opportunities for HIS. Ensures client/partner is fully aware of HIS solution roadmaps and assists in planning for both changes in current portfolio workflows and portfolio evolution to solve client problems. Market trends and organizational shifts to identify opportunities for deeper solution alignment. Leadership and Coordination - Responsible for leading the team to ensure account satisfaction and ongoing client engagement. Set the agenda for advocacy engagements, driving conversations that shape client strategy. Lead client meetings and coordinate follow-up on all requested items. Position Solventum as an industry leader by sharing insights, thought leadership, and best practices. Foster innovation that enhances client experience and strengthens competitive advantage. Performance and Analytics Define and track KPIs that measure adoption, satisfaction, and value realization. Deliver executive-level reporting and insights that inform strategic decisions and reinforce partnership impact. Champion participation in industry benchmarks (e.g., KLAS) to validate performance and drive continuous improvement. Responsible for ensuring that baseline data has been secured on clients assigned prior to go live of product/service. Regular analysis of clients analytics and performance data and delivering ROI/Performance reports to the client on a scheduled basis. Actively stay up to date with knowledge of industry changes and product changes. Participate in relevant corporate programs/initiatives, complies with professional and quality standards, complies with corporate policies and procedures, and acts in a manner consistent with Solventum's values and ethical standards. Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: Bachelor's degree or higher from an accredited institution AND seven (7) years of experience as a RHIA, RHIT, CCS, CDI specialist, RN, Sales Executive, CIC, CCDS, or coding certification, OR Associate degree AND at least eleven (11) years of experience as a RHIA, RHIT, CCS, CDI specialist, RN, Sales Executive, CIC, CCDS, or coding certification. Additional qualifications that could help you succeed even further in this role include: Strong understanding of Coding and Clinical Documentation Integrity and the workflow associated with an organization's complete Revenue Cycle Knowledgeable in Electronic Medical Record (EMR) workflows, systems, implementation, and medical professional training Demonstrated ability to successfully manage and maintain client relationships at multiple levels to include C-Suite. Experience consulting with clients in health information systems. Demonstrated knowledge of assigned solutions, services, and products with a high emphasis on ROI metrics: including CMI and other financial metrics Demonstrated industry knowledge. Proficient computer skills Excellent communication skills written and verbal. Ability to find creative solutions and manage difficult situations with diplomacy. Must have strong business acumen, strategic thinking, presentation skills, training skills, and be creative and innovative. The successful candidate will exhibit strong teamwork and collaboration both with the subject matter expert teams, sales executives and across departments/divisions, interpersonal skills, professionalism, sound judgment, dependability, and a strong work ethic. Travel: Occasional travel may be required up to 50-60% Domestic; international travel upon request Relocation Assistance: is not authorized. Location: Remote Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Onboarding Requirement: To improve the onboarding experience, you will have an opportunity to meet with your manager and other new employees as part of the Solventum new employee orientation. As a result, new employees hired for this position will be required to travel to a designated company location for on-site onboarding during their initial days of employment. Travel arrangements and related expenses will be coordinated and paid for by the company in accordance with its travel policy. Applies to new hires with a start date of October 1st 2025 or later.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain *****************. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here. Before submitting your application you will be asked to confirm your agreement with the terms.

We are a fast-growing, high-achieving organization that thrives on winning. We are proud to be ranked nationally in the top 10 Banks within our asset size peer group based on financial performance. If you are seeking a place where you can have enhanced visibility, add more value, and you thrive in a dynamic and growth-focused environment, you belong at CFBank. We are agile, we work with integrity, and we hustle. For over 130 years we've been serving our communities and over the past decade have become a top performer, successfully growing our business and attracting some of the best talent out there. We are a commercial bank that offers a boutique banking experience for personal banking clients. Our unique business model offers direct access to decision-makers, great technology, great products, and competitive pricing that position our teams to go into the market and win business. About the role: The Treasury Management Officer is responsible for effectively selling the Bank's depository and cash management services to existing and prospective clients, either in conjunction with commercial banking or on an individual basis, achieving fee income, and deposit goals and solidifying customer retention efforts by providing a superior level of relationship management and customer service. In addition to deepening TM relationships, this position may have additional responsibilities within the company such as driving internal thinking and initiatives for positioning CFBank as a premier Commercial Bank. What you'll do: Achieve and exceed key objectives and goals in, business development, client retention, revenue growth, portfolio quality, fee income, cross-sales, referrals, client satisfaction, and knowledge of comprehensive cash management solutions. Call on new and existing commercial clients to develop and close cash management sales business. Proactively reviews assigned client base and identifies deposit and cash management services solutions and cross-sale opportunities based on customer needs and completes the sale. Maintain industry knowledge of cash management solutions and pricing to keep products current and competitive. Develop cash management sales proposals and pricing for prospective and existing clients to further develop and strengthen business relationships. Evaluate the result of recommended pricing on overall account profitability; recommend pricing exceptions for management review and approval. Conduct annual cash management reviews in conjunction with the Senior Credit Officer. Promote business for the Bank by maintaining up-to-date and thorough knowledge of cash management sales programs, products, and services, as well as applicable regulatory and compliance requirements. Partner with commercial lenders in pre-proposal discussions to fully understand client needs and shape preferred solutions. Actively participate in joint client and prospect calls and presentations with commercial lenders and branch sales officers to further business development and sales efforts; leads cash management discussions with clients and prospects, identifying and assessing client needs and challenges and communicating features/benefits of Bank programs, cash management products, and services. Directly responsible for managing and retention of client's operating business by ensuring client satisfaction with cash management services and solutions and increasing portfolio revenue. Work closely with service and operational areas of the Bank, third-party vendors, etc. providing input to Bank systems designs, modifications, and implementation of cash management services implementation processes, and day-to-day client service delivery, as needed and requested. Perform research and data gathering activities, track/monitor and prepare reports, and work on special projects and assignments as requested. Desired Qualifications: 5+ years of recent experience in TM sales and relationship/portfolio management. Proven experience with business development and closing new sales in the commercial banking environment. CTP (Certified Treasury Professional) certification a plus! Ability to travel is required. This may include overnight travel and extended stay as needed. What We Offer: Competitive compensation package including annual bonus opportunity that includes both cash and stock ownership Excellent Benefits Package: Top benefits include dependent coverage, generous PTO, Federal Holidays, and Paid Parental Leave for those who qualify for eligibility. Professional development opportunities including educational/training opportunities “Accelerated” 401k Plan and Employee Match of 50% of the first 8% deferred, available your first full month of employment with a 3-year vesting Employee Banking Promos and Direct Deposit of payroll to CFBank Account (over 90% of our employees bank with us!) Employee Assistance Program with a wide range of free resources such as estate planning and mental wellness resources One of the most collaborative environments you'll find, with a team of hard-working mutually invested professionals who are excited about shared success

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript's entrepreneurial and collaborative culture of innovation, excellence, exceptional customer service, balance, and transparency. Every single person has a voice in our company, and we challenge each other to push the outer limits of our full, diverse potential. And, we've shown sustained growth that ensures you'll have room to grow your skillset, responsibilities, and career. Our team is smart, down-to-earth, and ready to listen to your best ideas. We reward excellence and offer competitive compensation and benefits. Visit our LinkedIn page for a closer look at our company, and learn more about our cultural values here. Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our website to learn more about Milliman's commitments to our people, diversity and inclusion, social impact, and sustainability. What this position entails The Senior Content Strategist will be in the middle of all the action, driving brand engagement and demand generation through powerful storytelling. We are looking for someone with proven expertise in SEO, technical content, and contemporary content marketing practices within a SaaS or product marketing environment. This strategic and hands-on role is ideal for someone who understands the buyer journey, has strong writing and creative conceptualization skills, and thrives in cross-functional collaboration. The Senior Content Strategist will own the development and execution of comprehensive content plans, working closely with product, digital, and marketing teams to drive campaigns and thought leadership. What you will be doing * Lead the creation and implementation of content strategies that support demand generation, lead nurturing, and customer retention across channels like our website, email campaigns, social media, and webinars * Collaborate with product, sales, and marketing teams to identify content gaps, develop editorial calendars, and produce high-impact assets such as case studies, ebooks, blog series, and video scripts * Conduct audience research, SEO audits, and competitive analysis to inform content themes and optimize for search visibility and user engagement * Oversee content production workflows, editing for quality and consistency, and ensuring alignment with brand guidelines * Measure content performance using tools like Google Analytics, HubSpot, or SEMrush; iterate based on data to improve ROI and conversion rates * Conceptualize, write, and edit a variety of informational and creative content, including articles, presentations, brochures, white papers, video scripts, advertisements, infographics, and other marketing materials * Build strong relationships with subject matter experts, conduct interviews, and research topics and products to create engaging, evidence-based content * Promote IntelliScript's products and core competencies within Milliman * Serve as a key branding and messaging resource, representing the Marketing team across IntelliScript * Empower employees to adhere to IntelliScript brand guidelines and perform final peer reviews * Establish cross-functional partnerships with departments such as Operations, Analytics, Sales, and Product Management * Take initiative and ownership of tasks, managing projects to successful completion * Set and manage expectations, ensuring ample time for peer reviews * Help develop and enforce a style guide to define IntelliScript's voice and style * Audit and ensure correct use of brand standards and up-to-date product information in PowerPoint decks; maintain consistency and manage version control * Contribute directly to employer branding initiatives * Support the Marketing team with logistics for thought leadership webinars, speaking engagements, sponsored events, and other activities as needed * Participate in occasional travel for company and industry events * Perform other marketing duties as assigned What we need * 5-10+ years of relevant professional experience * Proven experience in B2B SaaS or product marketing environments, with an extensive portfolio of technical and SEO-optimized content across various mediums * Demonstrated ability to communicate effectively as a unified brand to multiple audiences (digital, print, thought leadership/white papers, trade shows, etc.) * Strong project management skills, with a track record of driving deliverables and timelines across multiple departments * Familiarity with content management systems and analytics platforms * Experience maintaining brand standards and marketing content across all formats What you bring to the table * Highly proactive in seeking content ideas, initiating projects, and engaging subject matter experts * Confident in presenting ideas and defending rationale * Ability to think strategically and act tactically * Skilled at reaching compromise through constructive conflict and the peer review process * Excellent organizational skills and ability to prioritize multiple concurrent tasks, including projects at various stages and internal support requests * Meticulous attention to detail * Curiosity and a commitment to continuous learning * Polished communication style; articulate and professional in both written and verbal interactions with clients, partners, and colleagues at all levels * Demonstrates a positive, constructive, and "can do" attitude * Willingness to adapt to business needs and take on additional responsibilities over time Wish list * Advanced certifications in content marketing, SEO, or digital strategy (e.g., Google Analytics IQ, HubSpot Content Marketing) * Experience with ABM (Account-Based Marketing) strategies or personalized content at scale * Proficiency in graphic design tools (e.g., Canva, Adobe Creative Suite) or video editing for multimedia content * Knowledge of emerging trends like AI-driven content personalization or interactive formats (e.g., quizzes, calculators) * Continued education, such as coursework toward or completion of an Associate's or Bachelor's degree, classes, training, certifications, etc * Knowledge of the Insurtech and/or healthcare IT industries Location The expected application deadline for this job is February 15, 2026. This position is open to remote work. Applicants must be willing to travel to the Milliman office in Brookfield, WI as needed and travel nationwide for meetings, conferences, and team events. Compensation The overall salary range for this role is $71,700 - $161,575. For candidates residing in: * Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York City, Newark, San Jose, San Francisco, Pennsylvania, Virginia, Washington, or the District of Columbia: * $82,455 - $131,905 if overall experience is less than 10 years; and * $97,865 - $161,575 for experience greater than 10 years. * All other states: * $71,700 - $114,700 if overall experience is less than 10 years; and * $85,100 - $140,500 for experience greater than 10 years. A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc. Milliman Benefits We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include: * Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners * Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges * 401(k) Plan - Includes a company matching program and profit-sharing contributions * Discretionary Bonus Program - Recognizing employee contributions * Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses * Paid Time Off (PTO) - Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis * Holidays - A minimum of 10 paid holidays per year * Family Building Benefits - Includes adoption and fertility assistance * Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria * Life Insurance & AD&D - 100% of premiums covered by Milliman * Short-Term and Long-Term Disability - Fully paid by Milliman. Equal Opportunity All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

Top reasons to work with for my client: Our client operates internationally and is known for its focus on innovation in printing services. Invests in employee growth through training programs, mentorship opportunities, and career advancement initiatives. Excellent benefits Autonomy in the work place Well liked management Let's talk and discuss! Job Type : Full Time Location : Pine Bluff, Arkansas Pay : Great Pay, Benefits Job Description What you will be doing: Manage and lead technical support for wide web flexo and gravure customers, ensuring optimal use of Flint Group's water and solvent based product lines. Oversee on-site troubleshooting, ink optimization, and product performance evaluations. Coordinate and lead press trials, product introductions, and technical audits at customer facilities. Collaborate with R&D, sales, manufacturing, and regulatory teams to deliver tailored technical solutions that meet customer needs. Develop and implement technical service strategies that support customer retention, growth, and innovation. Build strong relationships with key customer stakeholders, acting as the primary technical point of contact. Provide guidance and mentorship to technical representatives or field service personnel, where applicable. Maintain detailed technical documentation, service reports, and communication logs to support proactive issue resolution and continuous improvement. Ensure compliance with safety, environmental, and regulatory standards, particularly regarding solvent handling, emissions, and product stewardship. Experience you will need: Education: Bachelor's degree in Chemistry, Printing Technology, Engineering, or a related technical field is preferred. 5+ years in a technical role supporting wide web flexographic and/or gravure printing. Proven experience with water based and solvent based inks and coatings used in flexible packaging. Demonstrated ability to lead customer-facing technical engagements and manage technical projects independently. Strong knowledge of pressroom processes, ink/substrate interactions, drying systems, and surface treatments. Skilled in color matching, print troubleshooting, and print defect analysis. Effective communicator with excellent customer service and cross-functional collaboration skills. Able to travel frequently (up to 70%) to customer sites, manufacturing plants, and regional meetings. Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days #INDEH123

Job Description VIP Holiday Photo is looking for a Seasonal District Manager to oversee multiple mall Easter photography sets. The seasonal job runs from early February to Late April. The right candidate should have the following attributes: · Enthusiasm and a positive attitude · Excellent Customer Service skills · Ability to work on a team and on their own when required · Self-motivation · Laser focus on goals and execution The basic function of the District Manager is to increase the gross margin of the district. This is driven by: · Effective managing of Location Managers and Assistants · Properly executing sales strategies to hit presale, on-site, and online goals · Minimizing costs by maintaining payroll budgets and controlling district expenses · Achieving customer excellence by delivering quality images/products and facilitating a positive experience · Growing customer retention · Providing superior client relations Essential Duties and Responsibilities within the District include, but are not limited to: · Directly recruit and manage operational staff of all assigned locations · Execute local training plan · Ensure company HR and client staff compliance is adhered to · Assist with schedules and payroll verification of all employees/contractors · Adhere to expense guidelines by using cost reduction strategies · Consistent strong communication through phone, text, e-mail, and in person · Maintain positive team morale Requirements · BA or equivalent work/management experience · Ability to manage multi-unit operations on several fronts simultaneously · Attend district and location trainings · Proficiency in Microsoft Office Suite · Personal Computer, Tablet, or device sufficient for preparing documents and reports · Have travel flexibility including overnight stays and trips with little advanced notice within district · Maintain connection through phone and e-mail during all hours of operations · Reliable transportation · Valid driver's license Benefits Training & Development Work From Home Seasonal Work Per Diem Travel Opportunities