The top 11 Desktop Support courses you need to take

1. Desktop Support IT Support IT Fundamentals Training Course

4.5

(246)

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2. IT Troubleshooting Technical Support IT Support Desktop Help

4.8

(99)

IT Troubleshooting Technical Support IT Support Desktop Support IT Skill TutorialsIT Troubleshooting Technical Support IT Support Desktop Support IT Skill Tutorials learn about Information TechnologyTechnical Support IT Support Desktop Support IT Skill Tutorials IT Troubleshooting Technical Support IT Support Desktop Support IT Skill Tutorials learn about Information TechnologyIt troubleshooting technical support it desktop support tutorials you learn about the IT tutorials IT fundamentals it in shelf and discourage you are learn about the alter table shooting about information technology related if you are going to hide any wear according to the your job so you must be able learn about the IT troubleshooting there are few of fundamentals of the alter table shooting you learn in this cause it's helped you to become a professional and expert in your field of it troubleshooting and it support programming and it support technician u of them is most important which are help you to know about the IT fundamentalsWhat is the networking?here we talk about the what is the networking you learn about the networking there are Basics to learn about the networking what is the Wireless networking what is the VP and what is the IP addresses these are two strategies which you learn and this chorus it troubleshooting IT Troubleshooting Technical Support IT Support Desktop Support IT Skill Tutorials IT Troubleshooting Technical Support IT Support Desktop Support IT Skill TutorialsIT Troubleshooting Technical Support IT Support Desktop Support IT Skill Tutorials learn about Information Technologywhat is the database you learn about the what is the database is how use database is what kind of database is just to be give introduction about the data bases have in this process its help you to learn about the data basesIt troubleshooting technical support it desktop support tutorials you learn about the IT tutorials IT fundamentals it in shelf and discourage you are learn about the alter table shooting about information technology related if you are going to hide any wear according to the your job so you must be able learn about the IT troubleshooting there are few of fundamentals of the alter table shooting you learn in this cause it's helped you to become a professional and expert in your field of it troubleshooting and it support programming and it support technician u of them is most important which are help you to know about the IT fundamentals. IT Troubleshooting Technical Support IT Support Desktop Support IT Skill TutorialsTechnical Support IT Support Desktop Support IT Skill Tutorials learn about Information TechnologyHow can learn Technical Support IT Support Desktop Support IT Skill Tutorials IT Troubleshooting Technical Support IT Support Desktop Support IT Skill Tutorials learn about Information Technologyhow start It troubleshooting technical support it desktop support tutorials you learn about the IT tutorials IT fundamentals it in shelf and discourage you are learn about the alter table shooting about information technology related if you are going to hide any wear according to the your job so you must be able learn about the IT troubleshooting there are few of fundamentals of the alter table shooting you learn in this cause it's helped you to become a professional and expert in your field of it troubleshooting and it support programming and it support technician u of them is most important which are help you to know about the IT fundamentals. What is SoftwareWhat is the software's you learn in learn about the software's what kind of software is available and how in style the software's and how uninstall the software Center operating systemsyou learn about the operating system the basic core of the subject you learn be about the operating system how run the operating system and what is the best institute to operating system these are the help you to learn the basics about the fundamentals of operating system which operating system is best and q queries which help you to learn about the what is the fundamentals of which traffic help you to be good in it supporting and how you solve the problems and related to it task if you were found anywhere in your organizations are any interesting where you are you working these are you strategies which help you to learn and become expert in your tradeIT Troubleshooting  IT Support It troubleshooting technical support it desktop support tutorials you learn about the IT tutorials IT fundamentals it in shelf and discourage you are learn about the alter table shooting about information technology related if you are going to hide any wear according to the your job so you must be able learn about the IT troubleshooting there are few of fundamentals of the alter table shooting you learn in this cause it's helped you to become a professional and expert in your field of it troubleshooting and it support programming and it support technician u of them is most important which are help you to know about the IT fundamentalsWhat is the career of it troubleshooting it supporthere we discuss about the career of it support it troubleshooting it technician there are very good opportunities available for it support and it career which can help you to learn about the IT fundamentals and there are few Strategies and interest is available where you can find any good job for your choices which help you become a it technician it support program in field of the information technology and computer science...

3. IT Support /Desktop Support/Service desk/ interview Prep

3.9

(111)

Are  you looking for IT support Tier one  job ? Are you ready for Technical interview? Do you need to built your skills on IT Filed ? if yes , then you are in right course. here you will find everything you need to pass your technical interview. I have designed this course based on Questions and answers which covered all area that related to Technical support / Desktop support and service desk including Examples and real life scenarios  These questions and answer suitable for job hunter and people who stuck in technical  interview. I have divided this course as below: ITIL and Ticketing system:  ITIL, service request , incident , problem , Workaround , SLA and Ticketing System including Real life scenario Active Directory: Domain, Workgroup, Domain controller, OU , how to reset password , create user account , RSAT tool.... ectNetwork: IP address , DNS, DHCP, Proxy server , NAT router , switch , Firewall , Antivirus , VPN , Network printer , OSI model , ports number , TCP/IP.... etc. Outlook and backup: How to configure outlook , OST file , PST file , Archiving and outlook tool... etcTroubleshooting:  Strategies to Troubleshoot issue ,  Network issue , hardware issue , software issue , security issue... ect...

4. Computer Network Fundamentals- IT Helpdesk & Desktop Support

4

(409)

Over this course, you'll learn some of the basic fundamentals surrounding computer networking and the OSI Model, topics include the following:* Switches vs Hubs* Half duplex and full duplex data transmissions* IPv4 and IPv6* Quality of Service (QoS) and how this works* High level explanations of each layer of the OSI Model and how they relate to networking. Whilst this is mainly aimed at beginners, this course may also be useful as a refresher for anyone who has been the industry for a year or two and is looking to move up the career ladder, i. e. if you are currently a service desk technician and are looking to move up to desktop or even infrastructure / network support in the future. Note that whilst the information on this course was correct at the time of creation, it may be updated from time to time as technology improves and moves on. For example, if there is a time when IPv6 starts to become widely used, additional information will be added accordingly. Although at the time of writing IPv4 is primarily used, this doesn't mean you won't encounter IPv6 every now and again. Also included are some real-world examples of how the OSI Model is applied in a corporate environment, as well as how troubleshooting tasks make use of this model...

5. IT & Technical Support Guide to Helpdesk, Desktop & Servers

4.2

(1,138)

On this course, you will learn how the different levels of IT technical support work, topics include the following:* Service Level Agreements (SLAs)* Data Protection* Assessing User Ability* How to ensure passwords are secure* Ticket escalations and priority exceptionsAlso included on this course are some insider tips, such as how to build useful contacts within your company when you're working at desktop support level. Although this is possible at any level, I've found this be easiest at level 2 as you are more likely to move around to fix issues...

6. Legacy IT - Technical Support & Desktop Troubleshooting Tips

4.2

(210)

Over this course, we'll be covering legacy operating systems and the things you need to know when troubleshooting any issues. Course topics include the following:* Hardware ports that you would find on older machines, such as PS/2, USB, Parallel, Serial & SCSI ports.* Legacy file systems such as FAT16 and FAT32.* Legacy boot configuration files and how they work* Plug and play support for hardware devices* Security considerations and compatibility mode* System activation and built-in applications* An overview of machine virtualisation and dual-booting between different operating systems. Also included in this course are some real-world examples of where you might find older machines, and what the best procedure is within most organisations when planning any changes, whether this is due to an emergency, or due to a planned upgrade or decommissioning of old equipment during a major project. Note that wherever possible, legacy hardware should no longer be in use on a production network, however this course is designed to help you deal with those situations where this simply isn't possible, for example if the cost of replacing equipment is too great, or if there is any other reason this needs to remain operational, such as legal or compliance reasons specific to an organisation...

7. Desktop Support / Troubleshooting- Healthcare IT Technicians

4.7

(162)

Over this course, we'll be covering some of the unique aspects of working as an IT Support Technician within a healthcare IT environment such as a hospital. Topics covered include the following:* Various types of hardware & software typically found in clinical environments* Data protection with regards to GDPR and sensitive data* How infection control procedures apply to IT Support Technicians* Some tips on using Windows Compatibility ModeAlso included on this course are some real-world case studies relating to typical support tickets that you might encounter when working in a healthcare setting, especially within a clinical area. Unlike a typical office environment, some of the challenges you'll find in a hospital particularly are unique in nature, as they require keeping in mind aspects such as infection control, and priorities that can often change, depending on the current situation in the area where the support ticket came from, for example a ward containing patients. Healthcare is also one of the few places that might use the services of more than one IT department, and you'll need to be able to identify which equipment your area is responsible for, usually by examining any stickers that may be located on the equipment and also the type of equipment in question...

8. IT/Desktop Computer Support- Troubleshooting for Technicians

4.2

(306)

Over this course we'll be covering some real world issues that can often appear when troubleshooting computer systems. Some of the topics covered are as follows:* An overview of physical and logical troubleshooting, explaining the differences between the two and how these issues can be identified* Troubleshooting steps to take in the case of a suspected hard disk failure* How to identify and troubleshoot memory issues, such as insufficient and/or faulty RAM.* Dealing with CMOS battery failures and understanding the impact of this on a machine.* An overview of the two main boot modes found on modern computer systems, legacy mode and UEFI.* An explanation of PXE Booting and some of the common issues that occur when building new PCs* Motherboard beep codes* Domain trust relationships and how they can be affected by other issues* An explanation of the differences and limitations between 32-bit and 64-bit architectures and operating systems. There are also various other topics covered such as DHCP and simultaneous connections as well as some guidance on where to find information on issues that are hard to troubleshoot, such as internal knowledgebases and colleagues. Whilst external resources can be useful for troubleshooting, it is important to only use trusted resources, i. e. ones known to other technicians within your organisation...

9. 70-685: Enterprise Desktop Support Technician for Windows 7

4.1

(107)

The 70-685: Enterprise Desktop Support Technician training course is ideal for the IT support staff responsible for day-to-day troubleshooting of the end-user devices running on Microsoft Windows. The course enhances the students' knowledge of Windows XP and Windows Vista so that they are able to work on Windows 7 as Enterprise Desktop Support Technicians (EDSTs) in Tier 2 support environments. The ultimate goal of this training is to enable the candidates to support the Windows 7 operating system and solve technical troubleshooting problems in a Windows 7 environment. The course is designed for Information Technology (IT) professionals who have experience with Windows XP and Windows Vista and want to work as Windows 7 Enterprise Desktop Support Technicians (EDSTs). The course is based on the official exam contents of the 70-685 exam and prepares the candidates for the same. The certification exam is the final requirement for the Enterprise Desktop Support Technician (EDST) professional credential...

10. Desktop IT Support Level 1 & 2 in real life (Troubleshooting

4.2

(1,443)

This course in 2023 will teach you how to become a Desktop Engineer. Here I shall provide almost common issues in real life, what almost users and client-facing issue and how we resolve these issue with a perfect solution. Windows 10 & Windows Server used in this course Windows client ( windows 11 and windows 10 )Windows Server ( 2016 & 2019 ) Windows Server Version available till today: Windows Server 2003Windows Server 2008Windows Server 2012 Windows Server 2016 Windows Server 2019  Windows Client Version available till today: Windows XPWindows Vista Windows 7 Windows 8Windows 10 Windows 11Other name for IT Support System AdministrationSystem Administration ( Level 1 )System Administration ( Level 1 & 2 ) Desktop Support Remote Support Field Support Desktop EngineerRemote EngineerHelpdeskIT EngineerIT Support Duties and responsibilities of the job ( for some company ) Installing and configuring computer hardware, software, systems, networks, printers and scannersMonitoring and maintaining computer systems and networksResponding in a timely manner to service issues and requestsProviding technical support across the company (this may be in person or over the phone)Setting up accounts for new usersRepairing and replacing equipment as necessaryTesting new technologyPossibly training more junior staff members. Install and configure software and hardware. Manage network servers and technology tools. Set up accounts and workstations. Troubleshoot issues and outages. Ensure security through access controls, backups and firewalls. Monitor performance and maintain systems according to requirements. Hope you will enjoy the course...