What is Direct Calls?
Direct calls are connections established with a previous customer or client, most likely a subscriber.
How is Direct Calls used?
Zippia reviewed thousands of resumes to understand how direct calls is used in different jobs. Explore the list of common job responsibilities related to direct calls below:
- preformed all opening and closing duties Answer telephones, direct calls, and take messages.
- Provide general information on incoming calls and direct callers to appropriate individual.
- Redirect calls to medical assistants and administrative support staff as appropriate.
- Direct callers to appropriate divisions/departments.
- Answered phones; retrieved and distributed messages; scheduled and confirmed appointments via email or direct call; and updated database.
- Answer phones, take messages, direct calls, and answer questions regarding the processes of facility maintenance and work orders.
Are Direct Calls skills in demand?
Yes, direct calls skills are in demand today. Currently, 1,643 job openings list direct calls skills as a requirement. The job descriptions that most frequently include direct calls skills are general office worker, wireless care representative, and call director.
How hard is it to learn Direct Calls?
Based on the average complexity level of the jobs that use direct calls the most: general office worker, wireless care representative, and call director. The complexity level of these jobs is basic.
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What jobs can you get with Direct Calls skills?
You can get a job as a general office worker, wireless care representative, and call director with direct calls skills. After analyzing resumes and job postings, we identified these as the most common job titles for candidates with direct calls skills.
General Office Worker
- Data Entry
- Direct Calls
- Office Equipment
- Computer Programs
- Adjudication Process
- Customer Service
Wireless Care Representative
Job description:
A wireless care representative is responsible for providing support for customers. They are the primary contact for a company's customers. They must have skills like patience, adaptability, empathy, and excellent communication skills. They are also expected to have a university degree or a special training certification.
- Direct Calls
- HIPAA
- Windows
- Quality Customer Service
- Hard Copies
- Cash Handling
Call Director
- Customer Service
- Inbound Calls
- Product Knowledge
- Technical Support Calls
- Direct Calls
- Apple Devices
Desk Clerk
Job description:
The desk clerk or general office clerk is an employee who works with little supervision from the manager. The duties and responsibilities of desk clerks vary depending on the industry they belong to. These may include but are not limited to answering phone calls, electronic correspondence, filing paperwork, taking and maintaining inventory levels, and setting calendars and schedules. They are expected to always offer excellent customer service. In hotels, they check-in and check-out their guests.
- Reservations
- Front Desk
- Customer Service
- Room Availability
- Direct Calls
- Telephone Calls
Box Office Assistant
Job description:
A box office assistant sells admission tickets to customers through computerized or manual systems. Their responsibilities include assisting clients by answering inquiries, providing theatre schedules, processing payments, solving issues and concerns, and maintaining knowledge of operations to provide customers with optimal services. They also handle calls and correspondence, keep accurate records of all transactions, handle bookings and reservations, manage switchboards, and implement the establishment's policies and regulations. Moreover, there are also times when a box office assistant must perform support tasks to assist managers and produce progress reports.
- Customer Service
- Cash Handling
- Administrative Tasks
- Admission Tickets
- Direct Calls
- Season Ticket Holders
How much can you earn with Direct Calls skills?
You can earn up to $29,182 a year with direct calls skills if you become a general office worker, the highest-paying job that requires direct calls skills. Wireless care representatives can earn the second-highest salary among jobs that use Python, $38,873 a year.
| Job title | Average salary | Hourly rate |
|---|---|---|
| General Office Worker | $29,182 | $14 |
| Wireless Care Representative | $38,873 | $19 |
| Call Director | $81,305 | $39 |
| Desk Clerk | $29,096 | $14 |
| Box Office Assistant | $79,861 | $38 |
Companies using Direct Calls in 2025
The top companies that look for employees with direct calls skills are Sedgwick LLP, CarMax, and Estes Express Lines. In the millions of job postings we reviewed, these companies mention direct calls skills most frequently.
| Rank | Company | % of all skills | Job openings |
|---|---|---|---|
| 1 | Sedgwick LLP | 20% | 5,127 |
| 2 | CarMax | 18% | 623 |
| 3 | Estes Express Lines | 9% | 247 |
| 4 | Maxim Healthcare Group | 9% | 2,070 |
| 5 | Car Max Inc | 8% | 222 |