Area Manager
Alpha Partners Group
Columbus, OH
About Us: Alpha Management is a leading real estate property management company servicing the Ohio and Carolina regions. The company is dedicated to providing value to owners by maximizing revenue, managing cost control and overseeing construction process, while serving residents with exceptional customer service and value-add renovation projects. We are committed to redefining the apartment living experience by ensuring that our tenants receive all the amenities and services to live happily and comfortably in their new homes. About the Job: We are seeking a highly skilled and experienced Area Manager to join our dynamic team in Columbus, OH. This senior leadership position is designed for a hands-on leader who thrives in a fast-paced environment and is committed to driving business growth, enhancing operational efficiency, and implementing strategic initiatives. In this pivotal role, you will work directly with the Managing Director and play a crucial role in shaping the operational success of our expansive multi-family portfolio. Responsibilities: Operational Leadership: Oversee the day-to-day operations of the entire Columbus portfolio, ensuring seamless business plan execution and operational excellence. Team Management: Serve as a hands-on leader with direct accountability over Property Managers and site teams. Responsible for the recruitment, training, and performance management of team members, ensuring high levels of efficiency and effectiveness in line with company policies. Strategic Execution: Develop processes and procedures, and implement them at the property level. Maintain operational strategies that align with company objectives. Ensure that all site operations meet or exceed expectations and management agreements, using parameters such as occupancy and collection goals. Renovation and Capital Expenditure Management: Oversee the renovation sets, track an updated schedule, and ensure timely request purchases at properties. Ensure renovations are completed on time and within budget to maximize property value and appeal. Help with prepare invoices and Capex Draws as needed. Vendor and Stakeholder Relations: Develop a robust network of local vendors and maintain strong relationships with key stakeholders, including suppliers and high-value partners to tackle work orders for all assets. Financial Oversight: Along with the asset management team develop and manage the annual budgets for assigned properties. Monitor performance against the budgets, making adjustments as necessary to ensure financial health and operational efficiency. Client and Stakeholder Relations: Act as the main point of contact for all property-related matters with the owner and the asset management team. Maintain open lines of communication to report on operations, address concerns, and ensure all facets of property management are understood and adhered to according to the Management Agreement. Compliance and Quality Assurance: Ensure that all property operations comply with legal and regulatory requirements and corporate policies. Lead routine site and safety inspections to maintain high standards of property appearance and functionality. Qualifications: Education: Bachelor's degree in Business or related field. Experience: Minimum of 5 years in a leadership role within multifamily property management, demonstrating successful team and operations management. Skills: Proven ability to manage multifamily property operations with a hands-on, proactive approach. Excellent leadership skills, capable of motivating and directing teams to achieve operational targets. Exceptional communication skills, proficient in discussing complex operational details with various stakeholders. Proficient in property management software, preferably with expertise in AppFolio Strong financial acumen with experience in budget development and fiscal management. Ability to think big picture, while also has great attention to details Language: Proficiency in both English and Spanish is preferred to effectively communicate with diverse personnel and stakeholders. Compensation: A competitive compensation package will be offered including a base salary of $85,000 - $125,000 based on skills and experience, performance-based bonus, and other perks such as relocation assistance if necessary. Application Process: Interested candidates are invited to submit a detailed resume along with a cover letter that highlights relevant experiences and leadership philosophy.$85k-125k yearly 1d agoSenior Information Technology Business Analyst
Revel It
Columbus, OH
This contract-to-hire role with our Columbus, Ohio client is a combination of IT Analyst (lightly) and IT Business Analyst. NO THIRD PARTIES! CANDIDATES MUST BE LOCAL TO COLUMBUS, OHIO The key experience interests are: IT Business Analyst - Requirement gathering (Certifications in CBAP would be a plus) Tracing requirements to test cases Leading meetings in a very organized manner Critical thinking / problem skills Customer relationship experience and vendor relationship experience. IT Analyst - Customer relationship building Managing service partners to application support SLAs Reporting to customers status of portfolio Number of apps Incident status Health of environment Roadmap collaboration Critical thinking / problem skills Required Qualifications for Position: Bachelor's Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts 3 - 4 years' experience in application, services or application analysis, deployment and support Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager Knowledge of IT infrastructure & software component relationships, trends and best practices, on premise and SaaS solutions Solid skills with computers, operating systems and software (MS Office Suite, MS Project and other IT applications) and ability to learn new technical concepts quickly Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills Willing to travel as needed Client business operations knowledge 2+ year's experience working with support vendors and a software support environment Knowledge of ITIL processes and metrics The Role: The IT Analyst is responsible for identifying, defining and documenting business requirements and functional specifications for various IT projects and initiatives by collaborating with service providers, business partners, and stakeholders to ensure alignment of expectations, deliverables, and timelines. Working with Service Partners the IT Analyst will become a knowledgeable of the assigned applications, collaborating with Service Partners to ensure resolution of operational service-based issues, reviewing analyzing and reporting progress on service incidents and requests. Preparing materials and facilitate regular performance review meetings. Preparing performance and status information for IT and business leaders as requested. Individuals at this level are considered competent to independently perform work assignments. Principal Duties and Responsibilities: Communicates effectively with technical and non-technical audiences, using various methods such as presentations, reports, diagrams, and user stories. Applies problem-solving skills and analytical thinking to troubleshoot issues, resolves conflicts, and proposes solutions. Measures and monitors the performance, quality, and value of the IT services and solutions, using metrics and key performance indicators (KPIs). Assesses the business impact of IT risks and issues and escalates them as needed to ensure timely resolution and minimal disruption. Demonstrates strong business & budgeting skills, and financial acumen with the ability to analyze and communicate trends. Understands and complies with the contractual obligations and service level agreements (SLAs) of the service providers Maintains a deep understanding of the application domain, including the business processes, data flows, systems architecture, and integration points. Implements continuous improvement practices to enhance efficiency, effectiveness, and customer satisfaction. Demand Assessment - assists Business Relationship Managers to review and provide input into the business strategy and formulate business cases inputting analysis and views on high level business goals and outcomes Business Planning - begins eliciting business requirements and modeling processes (as-is/to-be, using Business Processing and/or Value Stream Mapping), recording in standard documentation, and socializing the project with other IT teams i.e. Architecture, Applications, Infrastructure, and Services Definition and Design - facilitates workshops to evolve scope, gathers detailed requirements, develops use cases and begin visualizing the end result, using standard tools and techniques: Requirements Elicitation: Leads, designs and facilitates business engagements to establish scope, business needs, project objectives, outcomes and expectations on business processes Requirements Development: Works to ensure that quality business requirements are produced, accepted and approved by the key stakeholder and business solution designs can deliver effectively Requirements Management: Oversees end to end traceability against quality business requirements using appropriate tools and templates Solution Assessment & Validation: Engages with key stakeholders to influence the solution design to meet business goals, scope and strategy requirements. Provides input into the identification and delivery of project benefits, traceability of requirements and impact of solutions. Delivery and Deployment - consulting role, providing clarification services regarding the project Vision, Scope and Requirements, plus assessing and managing Change Requests through the standard process. Assists testing teams craft suitable test scripts. Use templates, tools and (internal) processes consistently, helping evolve all as required. Participates in vendor reviews, discussion of products, contribute in the writing of RFI's and RFP's. Reviews proposed designs and solutions for usability and to assure requirements are satisfied Observes various business processes and identifies and recommends opportunities for improvement. Other duties as assigned by management$89k-114k yearly est. 4d agoProject Manager
Supreme Builders
Columbus, OH
The Project Manager plays a crucial role in overseeing and managing the entire construction process from start to finish. This role requires strong leadership skills, extensive construction knowledge, and the ability to manage multiple crews simultaneously while ensuring safety, efficiency, and quality. The Project Manager will work closely with project superintendents, field supervisors, and subcontractors to maintain smooth project execution, enforce safety protocols, and ensure timely and cost-effective completion of projects. Key Responsibilities: Project Planning & Execution Attend a Pre-Construction meeting with the Sr. Project Manager before project commencement to review: Plans, rough openings, shear walls, floor and truss layouts, and details Labor purchase orders Material delivery schedules and equipment Attend a Pre-Construction meeting with the Sr. PM and the subcontractor foreman to assign scopes of work, release purchase orders, and obtain contract signatures Create bills for subcontractor draws, paid for work completed Verify wall layouts for subcontractors to ensure precision and accuracy Mark punch-out lists for subcontractors and ensure all discrepancies are corrected before final inspections Conduct weekly Toolbox Talks & Project Pulse meetings Conduct Quality Control Walks as project progresses, ensuring all subcontractors meet quality standards Site Oversight & Supervision Ensure proper equipment and tools are available and onsite for project completion Monitor construction progress and enforce adherence to schedules, identifying, and addressing potential delays proactively Maintain a clean and organized job site, enforcing cleanliness among subcontractors Implement and uphold Supreme Builders' safety policies, ensuring all workers wear the necessary protective gear Quality Control & Compliance Conduct routine inspections to ensure all work meets building codes, safety regulations, and project specifications Maintain a strong attention to detail, verifying critical elements Attend all job site trade meetings for the duration of the project Communication & Documentation Maintain clear and consistent communication with project stakeholders, including project superintendents, field supervisors, and subcontractors Keep detailed records of site activities, including: Daily Logs Delivery Schedules Photos and documentation of potential issues or disputes Report project updates, challenges, and necessary adjustments to management Resource & Time Management Verify material deliveries match order specifications Oversee material management, ensuring deliveries are received on schedule and stored securely Track additional work required by the General Contractor, ensuring proper timekeeping and documentation of changes Submitting change order scopes of work to Sr. PM for approval Assist in cost-saving measures by ensuring proper use of materials and fuel, tracking rental equipment return dates, and limiting the amount of rework Collaboration & Leadership Foster a team-oriented environment where all members, including subcontractors, collaborate effectively Ensure accountability by holding team members responsible for assigned tasks Strong leadership and team-building skills to foster a productive work environment Qualifications & Skills: 5+ years of experience in construction supervision or site management Extensive knowledge of construction principles, building codes, regulations and safety standards Mastered ability to read and interpret construction blueprints, drawings, and construction plans precisely Strong leadership and organizational skills to manage multiple projects efficiently Excellent communication skills to work with clients, project managers, subcontractors, and field teams Critical thinking and problem-solving abilities to address challenges proactively Financial acumen to assist in budget management, cost controls, and resource allocation Strong work ethic, dedication, and adaptability to handle the demands of construction projects Proven experience in multifamily construction required Preferred fluency in the English and Spanish languages (not required) Must be able to lift and carry objects weighing up to 50 lbs. on a regular basis$68k-95k yearly est. 3d agoHead of Global OpEx
Logitech
Remote job
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. **The Role and Team:** The **Head of Global OpEx** is a critical leadership role responsible for overseeing and optimizing the financial planning, analysis, and management of Logitech's operational expenses (OpEx) across all BGs, Functions and Regions. This role will partner strategically with business leaders and C-suite executives to drive cost efficiency, ensure disciplined spending, and provide insightful financial analysis to support strategic decisions. The Head of Global OpEx will lead a team dedicated to OpEx management and will be instrumental in fostering a culture of financial accountability and operational excellence aligned with Logitech's strategy. **Your Contribution:** **Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share in our passion for Equality and Environment.** These are the behaviors you'll need for success at Logitech. In this role, your key responsibilities will be: + **OpEx Strategy & Leadership:** Develop and implement a global strategy and processes for managing and optimizing operational expenses, aligning with the company's financial priorities and growth initiatives. + **Financial Planning & Analysis (FP&A):** Lead the comprehensive OpEx planning cycle, including the annual budget, quarterly forecasts, and long-range plans. Drive the analysis of actuals versus plan/forecast, identify key variances, and provide actionable insights to functional leaders. Create targets for Logitech and lead investment optimization discussions. + **Business Partnering:** Serve as a trusted financial advisor, providing proactive financial guidance, challenging assumptions, and supporting strategic decision-making related to spending and resource allocation. + **Cost Optimization & Efficiency:** Identify and drive opportunities for cost savings, efficiency gains, and process improvements across all operational expense categories. Lead initiatives to optimize spending without compromising growth or critical business functions. + **Performance Measurement:** Develop, track, and report on key performance indicators (KPIs) related to operational expenses, providing transparency and accountability for spending. + **Financial Modeling:** Build and maintain robust financial models for OpEx forecasting, scenario planning, and investment analysis, demonstrating the financial impact of various operational strategies. + **Headcount Management:** Partner with HR and functional leaders to manage global headcount planning, forecasting, and analysis, ensuring alignment with budget and strategic objectives. + **System & Process Improvement:** Transform the way we manage OpEx focused on continuous improvement and automation of OpEx reporting, forecasting, and analysis processes and systems, leveraging financial planning tools and ERP capabilities. + **Cross-Functional Collaboration:** Facilitate strong collaboration between finance and operational teams globally to ensure effective cost management, accurate reporting, and shared understanding of financial performance. + **Team Leadership & Development:** Coach and develop a high-performing team of finance professionals dedicated to operational expense management, fostering a culture of analytical rigor and business partnership. + **Ad-Hoc Analysis:** Lead and participate in various ad-hoc financial analyses and strategic projects as required by senior management. **Key Qualifications:** + Bachelor's degree in Finance, Accounting, Economics, or a related field; or equivalent industry experience; + 8-12 years of progressive experience in finance, with significant experience in FP&A and operational expense management in a global capacity. + Proven track record of driving cost efficiency and providing strategic financial partnership to functional leaders. + Deep understanding of financial acumen and the typical operational expense drivers in a technology business. + Strong expertise in financial modeling, data analysis, and developing insightful financial reports. + Proficiency with ERP systems (e.g., SAP, Oracle) and financial planning tools (e.g., One Stream, Hyperion Planning). + Exceptional communication, presentation, and interpersonal skills, with the ability to effectively influence and collaborate with executive leadership and diverse teams globally. + Proven leadership and team management skills, with experience building and developing high-performing finance teams. + Indirect procurement collaboration experience required to support indirect operating expense targets. **Personal Attributes:** + Strategic thinker with a strong operational mindset and a focus on financial impact. + Results-oriented and highly analytical, with an ability to translate complex data into actionable insights. + Proactive and takes initiative to identify opportunities for improvement and drive change. + Excellent influencer and collaborator, capable of building strong relationships across an organization. + Adaptable and thrives in a fast-paced, high-growth, and constantly evolving environment. + High integrity and strong ethical standards. **\#LI-CT1** **\#LI-Remote** **This position offers an annual salary of typically between $ 129K and $ 272K dependent on location and experience.** **In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.** Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house. Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you! We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at *************** for assistance and we will get back to you as soon as possible.$129k-272k yearly 5d agoRemote Customer Support Represemtative
Jobs for Humanity
Remote job
OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry. In addition to our proficiency in traditional oil and gas operations, we are deeply committed to promoting renewable energy sources. Recognizing the importance of sustainable practices, we actively invest in and develop renewable energy projects, harnessing the power of wind, solar, and other clean energy sources. At OranjeBor Energie BV, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship. Job Description OranjeBor Energie BV is seeking a highly skilled and motivated Remote Customer Support Representative to join our growing global team. In this role, you will provide exceptional support to clients, manage collections and overdue payments, oversee account receivables, and serve as our Escrow Representative-coordinating payments and transactions with partners and associates across your designated region. This position requires strong communication, organizational, and analytical skills, as well as the ability to handle financial correspondence with precision and professionalism in a fast-paced, remote environment. Key Responsibilities Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution. Manage collections and overdue payments, including negotiating payment plans and settlements. Review and analyze account receivable reports to identify trends, risks, and areas for improvement. Communicate with clients regarding outstanding balances, offering clear and compliant payment solutions. Develop and implement strategies to improve collection efficiency and minimize delinquency rates. Collaborate closely with internal teams, including Sales and Accounting, to resolve client issues and enhance satisfaction. Maintain accurate and up-to-date customer records, including payment logs and communication histories. Meet or exceed monthly collections and reconciliation targets while ensuring high service quality. Serve as Escrow Representative, coordinating all outgoing and incoming transactions to regional partners and associates. Verify and process payment instructions, ensuring timeliness, accuracy, and full compliance with company protocols. Prepare and distribute payment notices, confirmations, and remittance details. Investigate and resolve payment discrepancies and transaction-related errors. Uphold confidentiality, transparency, and compliance across all customer and partner transactions. Requirements Minimum 2 years of experience in Customer Service, Collections, Account Receivables, or Escrow Operations. High School Diploma or equivalent required; Bachelor's degree in Business, Finance, or a related field preferred. Proven ability to manage financial documentation and client correspondence with accuracy. Excellent communication, negotiation, and relationship management skills. Strong analytical and problem-solving abilities with high attention to detail. Sound knowledge of Escrow laws and financial compliance frameworks. Ability to work independently and remotely, maintaining consistent productivity and professionalism. Qualifications Excellent customer service orientation and interpersonal communication. Financial acumen and familiarity with reconciliation, invoicing, and payment processing. Strong organizational and time management abilities. Integrity, reliability, and discretion when handling confidential financial information. Proven teamwork and adaptability in dynamic environments. Additional Information We offer competitive compensation and benefits packages, along with opportunities for growth and development within our dynamic organization. If you are passionate about delivering exceptional customer service and possess the skills required for this role, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.$30k-40k yearly est. 53d agoExecutive Chef
Nationwide Hotel and Conference Center
Columbus, OH
Nationwide Hotel and Conference Center, located in Lewis Center, Ohio, is searching for an Executive Chef to join our team! Tucked in a 15-acre park-like setting just North of Columbus, Ohio, our property offers a complete collection of services and amenities for an all-inclusive experience. Our hotel has 193 stylishly appointed guest rooms and suites to delight leisure travelers, while our 45,000 square feet of customizable meeting spaces are sophisticated yet comfortable and offer state-of-the-art technology to create a dynamic setting for meetings and special events Job Summary: The Executive Chef is responsible for leading the overall culinary direction of the property. This includes menu planning, recipe development, food production, and inventory management, while maintaining strict adherence to budgeted food and labor costs. The role requires strong leadership, creativity, and organizational skills to ensure excellence in product quality, consistency, and presentation. The Executive Chef will also be responsible for recruiting, training, mentoring, and developing a high-performing culinary and stewarding team. Essential Functions: Provide leadership and oversight of all culinary operations, ensuring accurate and timely production for catering, restaurants, conference services, pub, room service, and employee dining. Monitor industry trends, competitive offerings, and evolving guest needs to recommend and implement innovative menus, services, and operational improvements. Design daily, seasonal, and event-specific menus to maximize guest satisfaction and revenue opportunities. Collaborate with clients as needed to deliver customized culinary experiences. Establish and enforce standards for quality, presentation, portioning, and consistency across all outlets. Train, mentor, and supervise staff on menu execution, new recipes, and culinary techniques, with ongoing evaluation of performance. Develop training and career progression plans to support team member growth. Oversee kitchen operations, including equipment maintenance, sanitation, and safety compliance across all culinary and stewarding areas. Conduct regular inspections to ensure compliance with hotel standards, state health codes, and safety regulations. Manage food and labor costs through accurate forecasting, scheduling, and inventory control. Recruit, hire, train, and develop team members while fostering a culture of accountability, recognition, and professional growth. Prepare and submit reports in accordance with company requirements. Lead and participate in daily, weekly, and monthly meetings to align with organizational goals. Serve as a member of the Executive Committee, actively contributing to overall property leadership. Perform additional duties as assigned by senior management. Physical Requirements: Ability to work in extreme temperatures and high-pressure kitchen environments. Ability to stand and walk for extended periods. Ability to lift up to 25 lbs. regularly and up to 55 lbs. occasionally; as Manager on Duty (MOD), may be required to exert up to 100 lbs. of force. Requires manual dexterity for equipment operation and the ability to perform repetitive motions, bending, climbing, and lifting. Must possess full range of vision, hearing, and communication abilities. Experience, Education, Qualifications and Skills: Minimum of 2 years' experience as an Executive Chef or Executive Sous Chef in a multi-outlet, upscale, full-service operation with annual food and beverage revenue of $4M or more. Culinary degree from an accredited institution and/or ACF Executive Chef certification preferred. Demonstrated expertise in menu creation, recipe development, and food presentation. Proven ability to manage food and labor costs within budget. Exceptional organizational, communication, and leadership skills. Strong financial acumen, including cost control and forecasting. Proficiency with basic computer applications and culinary management systems. Strong customer service orientation with the ability to build positive guest and client relationships. Travel: This position requires the successful candidate to have a valid Ohio Driver's license. The successful candidate would have to provide proof that s/he has a valid driver's license upon being hired. Our attractive compensation package includes medical, dental, vision, life, 401k with match, STD/LTD, vacation, PTO, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers. Nationwide Hotel and Conference Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.$52k-77k yearly est. 60d+ agoStore Director
Diamond Cellar Holdings
Columbus, OH
Diamond Cellar, a family-owned company rich in history, has been a cornerstone of the jewelry industry in Columbus, OH, with additional locations in Nashville, TN, and Tulsa, OK. As one of the largest independent jewelry companies in the United States, we pride ourselves on delivering unparalleled customer service and showcasing some of the world's most renowned and sought-after brands, including Patek Philippe, Rolex, David Yurman and Roberto Coin. Our commitment to a fun, enjoyable, and pleasant environment has fostered a loyal team of employees who have been with us for decades. Job Description We are seeking an experienced professional to join our team as a Store Director. This leadership role is responsible for driving sales, achieving margin expectations, and ensuring exceptional customer service. As the Store Director, you will assist in leading, inspiring, and developing a team of sales associates and managers to achieve and surpass store performance goals, fostering a positive, inclusive, and high-performance work environment. You will facilitate regular training and development sessions to ensure staff are knowledgeable about products, luxury trends, and customer service expectations. In this role, you will partner with senior leadership and store managers to develop and implement strategies to drive sales, increase client visits, and optimize profitability. You will analyze sales data, market trends, and customer feedback to make informed business decisions, setting, monitoring, and achieving sales targets and KPIs. Ensuring an unparalleled luxury shopping experience by maintaining high standards of client service and store presentation, you will address and resolve client inquiries professionally and effectively, developing and maintaining relationships with high-profile guests and VIP clients. Additionally, you will partner with the store operations team to oversee daily store functions, including inventory management, merchandising, and visual displays, ensuring compliance with Diamond Cellar policies, procedures, and standards. You will manage store budgets, financial reports, and forecasts, optimizing cost control while maintaining high service and product standards. Collaborating with the marketing team, you will plan and execute in-store events and promotions that enhance brand visibility and customer engagement, acting as a Diamond Cellar ambassador at community events, networking functions, and charitable activities. All store activities must align with Diamond Cellar's image, values, and strategic goals. Responsibilities and Qualifications General As required of each staff member, the person in this position must embrace and promote the Core Values of the Johnson Family's Diamond Cellar. Minimum work week of 45 hours. Must have suitable experience to be able to collaboratively negotiate sales goals with individual staff members in conjunction with the other VP's & management of the Sales business unit. Must possess and demonstrate positive and proactive communication skills to deliver collaborative management of the sales staff. Experience Extensive experience in true luxury retail, with a proven track record in a store leadership role. Strong background in leading high-performing teams and managing store operations, with preference given to experience in luxury jewelry and timepieces. Education Bachelor's degree is preferred. Advanced degrees, GIA accreditations, and relevant certifications are a plus. Skills Exceptional leadership and interpersonal skills. Strong financial acumen and analytical abilities. Excellent communication, negotiation, and conflict resolution skills. In-depth knowledge of luxury jewelry trends, products, and customer preferences. Personal Attributes Passion for luxury jewelry and a deep understanding of the high-end market. High level of professionalism, integrity, and attention to detail. Ability to thrive in a fast-paced and dynamic environment. Diamond Cellar Holdings is an equal opportunity employer dedicated to promoting diversity of all levels of employees. While we appreciate you interest, please know that due to the large volume of applicants we receive, we are only able to contact the applicants best suited to the requirements of the position.$40k-56k yearly est. 5d agoComputer Lab Student Assistant (Federal Work Study Only)
Columbus State Community College
Columbus, OH
Compensation Type: HourlyCompensation: $12.00 The IT Frontliners department is seeking a Computer Lab Student Assistant to provide user support, maintain a clean workspace, and deliver outstanding customer service. Responsibilities include greeting students, assisting with printing, enforcing lab policies, and supporting users with Columbus State systems. The position requires proactive engagement with students and the ability to escalate complex issues to professional staff. Additionally, cleaning assigned computer labs is part of the role. This position is open to students with Federal Work Study Eligibility Only. Duties and Responsibilities: To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for persons with disabilities, covered by the Americans with Disabilities Act, in accordance with its requirements. Duties are numbered for convenience, and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty. 1) Greet students/customers to various computer labs and provide excellent customer service at all times. 2) Greet students/visitors at the Cyber Café (located outside of TL Commons) and provide general customer service, in addition to technical assistance. 3) Circulate the lab to offer assistance to students and complete work duties as needed. 4) Responsible for seating students in the Computer Commons. 5) Assist students with printing of documents and various print issues. 6) Maintain computer labs including general cleaning of computers, monitors, equipment, and cleaning of work areas. 7) Manage discreetly the use of food and drinks in the Lab. 8) Assist students with routine inquiries and general navigation of Columbus State systems, including Blackboard, CougarWeb, email and Microsoft programs. 9) Escalates issues to professional staff as needed. 10) Maintain privacy and confidentiality of student records and other sensitive information. 11) Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. 12) Work a consistent, reliable schedule and exhibits regular and punctual attendance. 13) Perform other duties as assigned. Knowledge, Skills and Abilities: Knowledge of: General knowledge of operating computers; Microsoft Office applications (including Outlook email); Columbus State systems, including Blackboard and CougarWeb. Skill in : Written and verbal communication; Operating a computer, including utilizing the Internet and Microsoft Office programs; Professionalism and Customer Service. Ability to : Multi-task; manage time well; complete all duties while maintaining strict confidentiality; follow directions; work independently, work a consistent, reliable schedule; create and maintain accurate and complete work records . Minimum/General Qualifications: This position requires applicants to have Federal Work Study as part of their current Financial Aid package with Columbus State. You must also be enrolled in SIX or more credit hours in a degree or certificate program. Visit ****************************************************** for a full explanation of eligibility requirements or visit Nestor Hall 113 to request Federal Work Study if you were not awarded it already. Any applicants without Federal Work Study eligibility will not be considered for this position. Applicants must have received a high school diploma or a certificate of attendance from an accredited secondary school or a certificate of high school equivalence and be exempt from Ohio Revised Code Chapter 4109. Must have reliable transportation or other means to get to work regularly. Students enrolled as Transient, College Credit Plus, Undecided, or otherwise non-degree-seeking are not considered eligible for Student Employment. Schedule: Monday to Friday between 7 am - 10 pm, Saturday 8 am - 9 pm, and Sunday 9 am - 6pm. Maximum 20 hours per week. Work will be performed: On-Site only Center for Technology and Learning (TL) Room 116 (Computer Commons) Monday - Friday: 7 a.m. - 10 p.m. Saturday: 8 a.m. - 9 p.m. Sunday: 9 a.m. - 6 p.m. Pathways/Majors that may be interested in this position: Computer Science, Information Technology and Design Pathway Position Specific Qualifications: N/A Preferred Qualifications: Previous customer service work experience and/or work with computers a plus. Professional Development Students employed by Columbus State are exposed to professional work environments where they develop many of the important transferable skills necessary for future success in the workforce. We are dedicated to helping students set the stage for professional life through their participation in the following program(s): CSTATE GROW (Guided Reflections on Work) The program consists of brief, structured conversations between supervisor and student to reflect on and integrate what they are learning. All student employees and their functional supervisors participate in this program during Autumn and Spring semesters. Career and Leadership Development Program (CLDP) The program consists of paid competency-based career and leadership development activities designed by Career Services. All Tier/Level III positions are automatically enrolled in this program. Career competencies you can expect to learn through Student Employment: Career & Self Development Critical Thinking Leadership Teamwork Communication Equity & Inclusion Professionalism Technology Full Time/Part Time: Part time Union (If Applicable): Scheduled Hours: 20 Additional Information In order to ensure your application is complete, you must complete the following: Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.$12 hourly Auto-Apply 60d+ agoSpecialty Seller-BFSI (US-Remote)
NTT Data North America
Remote job
**Req ID:** 346563 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Specialty Seller-BFSI (US-Remote) to join our team in Plano, Texas (US-TX), United States (US). **Position Summary** We are seeking a seasoned **Business Process Specialty Seller BPO, Banking and Financial Services** with a proven track record of leading and closing large, complex BPO and BPaaS deals. This senior-level sales professional will play a pivotal role in identifying strategic opportunities, building trusted relationships with C-level executives, and positioning transformative business process solutions that drive operational efficiency and business outcomes for our clients. **Key Responsibilities** + Lead the end-to-end sales cycle for **multi-million-dollar BPO deals** , from initial engagement through contract closure. + Develop and execute a strategic **go-to-market plan in collaboration with practice leaders, industry teams, and alliance partners** . + Build strong executive-level relationships with client stakeholders, including CFOs, COOs, and Heads of Operations. + Identify client pain points and position tailored **business process transformation solutions** , enabled by automation, AI, and industry accelerators. + Collaborate with solution architects, pricing teams, legal, and delivery to structure winning, commercially sound proposals. + Stay current on industry trends, competitive positioning, and emerging technologies relevant to BPO and digital operations. + Serve as a thought leader in the market and contribute to brand elevation via participation in industry forums, panels, and client advisory boards. **Required Qualifications** + **10+ years of experience** in BPO / Business Process Services sales with a deep understanding of outsourcing models. + Demonstrated success in selling **large, complex, global BPO deals** (>$20M TCV). + Industry experience in **Banking, Financial Services, and Insurance** preferred. + Expertise in engaging consultatively to solve process challenges related to **F&A, Customer Experience, KYC, Claims, HR, Procurement** , or **industry-specific processes** . + Strong financial acumen and ability to structure complex deal constructs. + Exceptional executive presence, communication, and relationship-building skills. + Experience working within or selling to Fortune 1000 clients. **Preferred Attributes** + Ability to bridge business value with enabling technologies such as **AI, analytics, and automation** . + Entrepreneurial mindset with the ability to navigate matrixed environments and influence cross-functional teams. + Track record of exceeding sales targets and contributing to revenue growth. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $170,600 - $283,00 . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. \#ussalesjobs \#LI-SGA **About NTT DATA** NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************ . **_NTT DATA endeavors to make_** **_************************* **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_************************************_** **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (***************************************** . If you'd like more information on your EEO rights under the law, please click here (***************************************************** . For Pay Transparency information, please click here (***************************************** ._**$170.6k-283k yearly Easy Apply 38d agoPatient Registration Rep
Ohio Health
Columbus, OH
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional customer service during encounters with patients, families, visitors and Ohio Health Physicians and Associates. Responsibilities And Duties: Accurately identifies patient in EMR system. Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service. Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates. Performs registration functions in any of the Patient Access areas. Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise. Uses various computer programs to enter and retrieve information. Verifies insurance eligibility using online eligibility system, payer websites or by phone call. Secures and tracks insurance authorizations and processed BXC patients. Transcribes ancillary orders. Scheduled outpatients. Generates, prints and provides patient estimates utilizing price estimator products. Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals. Attempts to collect residual balances from previous visits. Answers questions or concerns regarding insurance residuals and self-pay accounts. Uses knowledges of CPT codes to accurately select codes from clinical descriptions. Generates appropriate regulatory documents and obtains consent signatures. Identifies and/or determines patient Out of Network acceptance into the organization. Reviews insurance information and speaks to patients regarding available financial aid. Explains billing procedures, hospital policies and provides appropriate literature and documentation. Scans required documents used for claim submission into patient's medical record. Escorts or transports patients in a safe and efficient manner to and from various destinations. Assists clinical staff in administrative duties as needed. Complies with policies and procedures that are unique to each access area. Assists with training new associates. Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas. Goes to the Nursing Units to register or obtain consents. Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations. Makes reminder phone calls to patient. Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts. Maintains patient logs for statistical purposes. Reviewed insurance information and determines need for referrals and/or financial counseling. Educations patients on MyChart, including its activation. Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination. Minimum Qualifications: High School or GED (Required) Additional Job Description: Excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting. Work Shift: Day Scheduled Weekly Hours : 40 Department H&V Registration Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment$28k-35k yearly est. Auto-Apply 9d agoAdvising Central Assistant (Federal Work Study)
Columbus State Community College
Columbus, OH
Compensation Type: HourlyCompensation: $12.00 Advising Central Assistants are energetic student employees that assist students with their academic advising needs. Advising Central is a space where students can drop-in or make appointments to meet with academic advisors and Columbus Promise advisors. These student employees assist in the day-to-day operations of the center. Advising Central Assistants are the first face an individual encounters when walking into the center and greets all students, faculty, staff and visitors entering the center. This position is only open to students with Federal Work Study eligibility. This position will begin Autumn semester. Duties and Responsibilities: To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for persons with disabilities, covered by the Americans with Disabilities Act, in accordance with its requirements. Duties are numbered for convenience, and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty. Represents Advising Central at the front desk with a positive and helpful attitude. Provides front-line customer service face-to-face or on the phone to students, parents, faculty/staff, and members of the community. Assists department staff with general office duties and clerical/administrative work including but not limited to: filing, delivering messages, returning phone calls, sort and deliver mail, make copies, etc. Assembles materials, documents, etc. as related to the department and its processes and procedures. Assists with departmental projects and programs. Maintains privacy and confidentiality of student records and other sensitive information. Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. Work a consistent, reliable schedule and exhibits regular and punctual attendance. Performs other duties as required. Knowledge, Skills and Abilities: Knowledge of: Applicant needs to have a general knowledge of the college platforms used and campus buildings. Skill in: Blackboard, Starfish, Microsoft Office Programs, and Customer Service. Ability to: Greet all visitors that enter the center. Communicate with students, staff, and faculty face to face in a busy environment. Direct students to other departments across the campus. Minimum/General Qualifications: This position requires applicants to have Federal Work Study as part of their current Financial Aid package with Columbus State. You must also be enrolled in SIX or more credit hours in a degree or certificate program. Visit ****************************************************** for a full explanation of eligibility requirements or visit Nestor Hall 113 to request Federal Work Study if you were not awarded it already. Any applicants without Federal Work Study eligibility will not be considered for this position. Applicants must have received a high school diploma or a certificate of attendance from an accredited secondary school or a certificate of high school equivalence and be exempt from Ohio Revised Code Chapter 4109. Must have reliable transportation or other means to get to work regularly. Students enrolled as Transient, College Credit Plus, Undecided, or otherwise non-degree-seeking are not considered eligible for Student Employment. Schedule: TBD by the needs of department and student schedule between office hours of: Monday - Thursday 9:00 AM - 5:00 PM Friday 10:00 AM to 4:30 PM Maximum 20 hours per week. Work will be performed: On-site only. Pathways/Majors that may be interested in this position: Open to students of all majors and programs. Preferred Qualifications: Previous office or customer service experience. Professional Development Students employed by Columbus State are exposed to professional work environments where they develop many of the important transferable skills necessary for future success in the workforce. We are dedicated to helping students set the stage for professional life through their participation in the following program(s): CSTATE GROW (Guided Reflections on Work) The program consists of brief, structured conversations between supervisor and student to reflect on and integrate what they are learning. All student employees and their functional supervisors participate in this program during Autumn and Spring semesters. Career and Leadership Development Program (CLDP) The program consists of paid competency-based career and leadership development activities designed by Career Services. All Tier/Level III positions are automatically enrolled in this program. Career competencies you can expect to learn through Student Employment: Career & Self Development Critical Thinking Leadership Teamwork Communication Professionalism Technology Full Time/Part Time: Part time Union (If Applicable): Scheduled Hours: 20 Additional Information In order to ensure your application is complete, you must complete the following: Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.$12 hourly Auto-Apply 60d+ agoFinancial IS Systems Analyst
Benesch Law
Remote job
Who We Are At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country. Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at ************************** Working with Us - Come and "Be Benesch!" We are one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team. Want to know more? To hear from some of our team, click here: ********************************************* Benesch is proud to announce the opening for a Financial IS Systems Analyst in our Cleveland office! This position is hybrid and has work from home flexibility. Position Summary: Do you have at least 5 years of experience in accounting or ERP systems? Do you have experience with Aderant accounting software, SQL and PowerBI? Are you proficient in Aderant and Elite 3E user interfaces and table structures? Are you looking for an opportunity to combine your HRIS experience with your financial acumen? Are you looking to take your career in project and change management to the next level? Then the Financial IS Systems Analyst position may be what you're looking for! This position is the perfect union of accounting, IS and business administration. The Financial IS Systems Analyst is responsible for the day-to-day administration of the support, analysis and continuous improvement efforts for the suite of financial systems used by the Finance Department. The Financial IS Systems Analyst ensures the administration of the system is handled efficiently and effectively by taking timely action to resolve service desk requests; manage routine systems configuration and maintenance; respond to business questions and perform root cause analysis of any issues. ESSENTIAL RESPONSIBILITIES: 1. Manages financial systems, related user support functions, user training and work balancing efforts for the systems including: Employee management tasks/user access administration Mass updates in Aderant via SQL Monthly & annual rate changes for all standard, exception & variable rates Update bill images when document modifications are made Provide support to external vendors Actioning service desk problems, issues, and service requests, Understanding and maintenance of system and data interdependencies Initial point of contact for Aderant and other finance system users' support concern 2. Supports Aderant applications (Classic, Expert Billing, BillBlast, Expert Rates, EA Pro, etc) and other integrated systems (InTapp Time, Billstream, Emburse Expense, Emburse Invoice, EI Dynamics, BigHand, BigSquare, etc) used by the Finance team. 3. Writes SQL queries for Management Studio users (weekly time reports, compliance reports for FP&A, billing, etc.) and creates reports for Finance users with various tools such as SSRS, Excel and Power BI. 4. Develops and maintains financial system business administration and support policies, procedures and support documentation. 5. Acts as a data steward for the firm's financial and operational data, aiding in the development of efficient reporting solutions. 6. Validates business functions after installations, patches, etc. are completed by the vendor or IT Team. 7. Drives continuous improvements, identifying best practices and system enhancements. 8. Maintains strict confidentiality of the Firm's internal and personnel affairs and client information. 9. Anticipates problems and potential issues, exercises independent judgment and makes justifiable decisions, and takes action in solving problems while knowing when and to whom to escalate issues. QUALIFICATIONS The Financial IS Systems Analyst should have a Bachelor's degree in Information Technology, Business Administration or Accounting with Information Systems focus. A minimum five (5) to eight (8) years' experience with accounting or ERP systems and relational databases is required. Experience with Aderant or Elite 3E is required. Strong computer skills are essential including advanced Excel, SQL, Power BI and SSRS. An understanding of project management is required. The Financial IS Systems Analyst champions a continuous improvement mindset, demonstrates Benesch's "First in Service" mentality, and builds relationships with internal clients across management and practice groups. Excellent written and verbal skills are essential. Must have a demonstrated ability to produce results in tight timeframes while managing several projects. Must be willing to work a flexible schedule and the hours needed to accomplish firm expectations. The salary range for this position is $73K to $145K. Please note that quoted salary ranges are based on Benesch's good faith belief at the time of the job posting and are not a guarantee of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, and experience. Base pay is only one part of the Total Rewards that Benesch provides to compensate and recognize our staff professionals for their work. Full-time positions are eligible for a discretionary bonus and a comprehensive benefits package. Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at ************ or email Christine Watson at **********************. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities$73k-145k yearly 60d+ agoVice President, Payment Operations
Factor Systems, Inc.
Remote job
The VP, Payment Operations leads the strategy definition and execution of Billtrust's Payment Programs, overseeing onboarding, operation, support, risk / fraud, billing and settlement operations across all payment types and via all third-party relationships. This position is responsible for ensuring scalable, secure, accurate, compliant and efficient day-to-day operations supporting movement of +$130 billion in annual payment volume. The VP, Payment Operations supports a cross-functional team seeking to sell, grow and service payment volume enabling the sales, implementation, support, and finance teams at Billtrust to achieve maximum adoption of Billtrust's payment programs. What You'll Do: Plan, direct, coordinate, and oversee operations activities related to Billtrust products and Payment Programs, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization Promote an increase in departmental productivity and efficiency, effectiveness, and overall profitability through vendor relationships, internal coordination, active monitoring of team activities, and continuous process improvement Drive innovation and appropriate use of new technologies, fintech/banking partners, and/or internal platforms to ensure best in class operations in payment services for customers, partners, as well as potential new revenue-generating opportunities Architect and execute operational transformation initiatives to enhance efficiency, reduce manual processes, and drive straight-through processing rates across all payment types. Establish and monitor key performance indicators (KPIs) including transaction success rates, settlement accuracy, processing times, fraud rates, and customer satisfaction metrics Lead efforts to ensure enterprise-wide compliance with all applicable regulations including PCI DSS, NACHA Operating Rules, card network policies (Visa, Mastercard), ACH regulations, wire transfer requirements, and emerging payment rails Lead enterprise risk assessments and manage business continuity planning for payment operations. Ensure 24/7/365 operational readiness for real-time payment processing requirements. Create strategic vision and collaborate with senior and/or executive leadership to define and ensure success of strategy in alignment with organizational objectives Serve as an escalation point for highly complex, priority issues. Provide direction and guidance to assist with successful resolution Collaborate with product and development teams, providing insight related to payment operations, card network rules, third party vendors, etc. Build, lead, and develop high-performing payment operations organization spanning multiple functional areas and layers. What You'll Bring to the Team: Bachelor's Degree or equivalent experience, advanced degree preferred +10 years of progressive experience in payment operations, with minimum 7 years in leadership roles managing large-scale payment portfolios Proven track record managing payment volumes exceeding $50 billion annually across full customer lifecycle (onboarding, operations, support, settlement) Ability to exercise discretion and independent judgment in making decisions, and interact effectively and positively with all levels of the organization or vendors/partners Deep knowledge of procedures, processes, policies, and regulations across card and payment space, in particular B2B credit card and ACH modalities Previous experience at a payment processor - financial institution, fintech, or payment infrastructure provider Superior understanding of merchant acquiring, payments funds flows, interchange dynamics Ability to communicate and collaborate cross-functionally, with various levels above and below, internally and externally, and to technical and non-technical audiences Demonstrated financial acumen to manage pricing programs, interchange qualifications, cash flow forecasting, cash conversion cycle, etc. Established background in promoting a proactive risk culture and driving control initiatives, including knowledge of regulatory requirements Excellent written and oral communication skills including presentation experience to large and diverse audiences of all levels of an organization Entrepreneurial mindset and a results-driven attitude The expected base salary range for this position is $236,000 - $272,000 annually. Compensation may vary depending on several factors, including a candidate's qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for additional incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for! What You'll Get: Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide! A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day. Flexible Working Hours: We support your lifestyle- the results are what count. Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge. Sabbatical: A paid leave to reward longevity and commitment to Billtrust. Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace. Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow. Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved. Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance. Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done. Who We Are: Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. #LI-Remote$236k-272k yearly Auto-Apply 3d agoMarketing & Social Media Assistant (Federal Work Study)
Columbus State Community College
Columbus, OH
Compensation Type: HourlyCompensation: $12.00 Career Services Marketing & Social Media interns are creative, enthusiastic student leaders who recognize the value of career services and want to support fellow students in obtaining greater access to resources and programming. They provide outreach to students, faculty, staff, employers, and campus partners via Career Services social media platforms. In addition to promoting the office through social media and marketing campaigns, interns may provide general administrative support. This position is only open to students with Federal Work Study eligibility. Duties and Responsibilities: To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for persons with disabilities, covered by the Americans with Disabilities Act, in accordance with its requirements. Duties are numbered for convenience, and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty. Responsibilities Design and create content for Career Services social media platforms (e.g. Facebook, Twitter, Instagram, LinkedIn) Draft, create, reproduce and distribute promotional/marketing materials for Career Services programs, resources, and events Assist department in developing strategic marketing plans to publicize Career Services programs including workshops, career fairs, information sessions, and other career events planned during the year Participate in Career Center sponsored events, workshops, and career fairs (virtual and in-person as needed) Benefits Build communication and interpersonal skills and develop community Increase leadership skills, team-work abilities and overall confidence Develop insight and vision regarding personal career preparation Gain experience in a professional office setting Improve writing, editing and public speaking/presentation skills Learn to network and collaborate with staff, faculty, and other professionals Knowledge, Skills and Abilities: Knowledge of : Previous knowledge and use of social media platforms. Skill in: Written and verbal communication; providing presentations/presenting information for an audience; attention to detail; creativity; interpersonal communication and listening. Ability to: Work well with a team; take initiative and exhibit a high level of reliability and professionalism. Minimum/General Qualifications: This position requires applicants to have Federal Work Study as part of their current Financial Aid package with Columbus State. You must also be enrolled in SIX or more credit hours in a degree or certificate program. Visit ****************************************************** for a full explanation of eligibility requirements or visit Nestor Hall 113 to request Federal Work Study if you were not awarded it already. Any applicants without Federal Work Study eligibility will not be considered for this position. Applicants must have received a high school diploma or a certificate of attendance from an accredited secondary school or a certificate of high school equivalence and be exempt from Ohio Revised Code Chapter 4109. Must have reliable transportation or other means to get to work regularly. Students enrolled as Transient, College Credit Plus, Undecided, or otherwise non-degree-seeking are not considered eligible for Student Employment. Schedule: TBD by the needs of department and student schedule between office hours of Monday - Friday 8 am to 5 pm. Maximum 20 hours per week. Occasional evening work may be available. Work will be performed: Hybrid of Remote and On-Site. Pathways/Majors that may be interested in this position: Communication Majors Digital Design and Graphics Majors Digital Photography Majors Interactive Media Majors Marketing Majors Position Specific Qualifications: N/A Preferred Qualifications: Completed at least one (1) semester at CSCC Current Columbus State student with at least 2 semesters left before degree completion Graphic design, videography, event planning, project management and/or social media experience Proficiency in Canva, Adobe Indesign and/or Photoshop Photography skills Past experience with or interest in Career Services resources and services a plus! Professional Development Students employed by Columbus State are exposed to professional work environments where they develop many of the important transferable skills necessary for future success in the workforce. We are dedicated to helping students set the stage for professional life through their participation in the following program(s): CSTATE GROW (Guided Reflections on Work) The program consists of brief, structured conversations between supervisor and student to reflect on and integrate what they are learning. All student employees and their functional supervisors participate in this program during Autumn and Spring semesters. Career and Leadership Development Program (CLDP) The program consists of paid competency-based career and leadership development activities designed by Career Services. All Tier/Level III positions are automatically enrolled in this program. Career competencies you can expect to learn through Student Employment: Career & Self Development Critical Thinking Leadership Teamwork Communication Equity & Inclusion Professionalism Technology Full Time/Part Time: Part time Union (If Applicable): Scheduled Hours: 20 Additional Information In order to ensure your application is complete, you must complete the following: Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.$12 hourly Auto-Apply 60d+ agoEnterprise Customer Success Manager
Open
Remote job
What we want to accomplish and why we need you Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we're striving to do even better. Come and join us! We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We're a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We're confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture. About the Role: As Enterprise Customer Success Manager, your primary role is to drive the successful implementation, deployment and adoption of Suki with our major health system clients. You will be responsible for developing and maintaining strong relationships with key client stakeholders, and ensuring that Suki is delivering exceptionally well on key success metrics. You will ensure strategic and tactical alignment, and manage on-time delivery across all functional areas with our clients and your Suki colleagues. You will be responsible for proactively identifying and driving the resolution of risks and issues, and developing creative solutions that will best meet the needs of our clients. You will also manage the onboarding process overall for your designated clients, and be responsible for conducting the onboarding for many enterprise end users. Throughout the client relationship, you will present periodic performance reviews and engage with our clients on opportunities to expand usage and value in partnership. You are able to analyze customer metrics, craft high-impact client presentations, and drive rapid progress against our goals. As part of our growing Customer Success team, you will also be responsible for improving existing processes and developing new approaches to create high levels of client and user satisfaction. You will also engage with Marketing on opportunities to increase user engagement and provide structured customer insights to our Product team to inform future innovation. You are excited to join the fast-moving Suki team, and committed to excellence! Responsibilities and expectations include but are not limited to: Executive-Level Presence and Communications: Ability to communicate both internally and externally with professionalism in person, on video, on the phone, and over email with C-level executives, providers and colleagues. Revenue Ownership: We believe in a true ownership model. You will be focused on expanding revenue within our existing customer base, overseeing competitive renewals, upsells and cross-sells, and driving commercial strategy in collaboration. You will own and forecast renewal and expansion revenue metrics, delivering against quarterly and annual targets. Adaptability: You thrive in a fast-moving organization that uses light-weight processes and cutting-edge technology to have a huge impact. High-Accountability: You can be counted on to consistently deliver high-quality work. User-focused: You are obsessed with the customer experience. You can translate key consumer needs into business and product requirements. You have an innate understanding of user behavior, and ensure users are receiving 100% quality service. Detail Oriented: You need a high degree of attention to small details along with the ability to quickly iterate on our deployment playbooks and processes. Technical Skill: You will need to develop a deep understanding of our product and how it integrates with EMRs. You will be able to translate that into education to our enterprise clients and end users. Flexibility: You will need to work flexible hours based upon client's and providers' schedules in different time zones across the US. Travel: You are willing to travel extensively (up to 50% on average, as needed) across the US to deploy our products. Prior consulting experience is preferred and is considered a plus. Requirements:* 8+ years of enterprise customer facing experience within healthcare SaaS Exceptional communication, presentation, and conflict resolution skills Ability to think critically, prioritize effectively and communicate expediently Strong project management skills Strong business and financial acumen; can confidently manage commercial levers, pricing strategies, and complex negotiations. Experience managing large, multi-stakeholder programs Creative problem solving skills Strong understanding of medical documentation and clinical workflows Proficient in Microsoft Office, Google Suite and Microsoft office *Not sure if you meet all of the qualifications? We don't expect every candidate to have done everything listed above, but you should be able to make a credible case that you meet most of the criteria and are ready for the challenge of adding new technologies to your résumé. This position can be remote and supports team members with clients across the United States. You are welcome to visit and/or work out of our office in Redwood City, California. One week a year, we gather for a company-wide retreat. Quarterly, we gather for an in-person working session at/near our office. Tell me more about Suki On a roll: Named by Fast Company as the Next Big Thing in Tech, by Comparably for the Best Leadership Team, by Frost & Sullivan for a Technology Innovation Leadership award, just to name a few. Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems. Great investors: We're backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale. Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it. Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties. Check out what one of our users says about how Suki has helped given her a sense of balance. Impact: You'll make an impact from day one. You'll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way and we look forward to growing our team with these shared values. In compliance with the State of California Pay Transparency Law, the base salary range for this role is between $150,000 - $180,000 OTE in CA. This range is not inclusive of any discretionary bonus or equity package. When determining a candidate's compensation, we consider a number of factors including skillset, experience, job scope, and current market data. #LI-remote$150k-180k yearly Auto-Apply 9d agoSpecialist - Career Services
Columbus State Community College
Columbus, OH
Compensation Type: HourlyCompensation: $20.85 The Specialist - Career Services provides customer service to new and continuing students, employers, faculty, staff, and campus partners. The Career Services Specialist assists students in regards to Career Services functions and assists them with general advising-related questions. The Specialist maintains communication with other student affairs areas, Workforce Development, Talent Strategy, Partnerships and Programs, and faculty and staff in order to facilitate the consistent delivery of information and services; and refer students to other departments and resources as appropriate. Student Support Guides students step-by-step throughout the student employment, federal work-study, and career services process, using clear, accessible language and instructions. Provides individualized assistance with I-9 completion, employment eligibility documentation, and onboarding requirements. Serves as a student-facing expert on financial aid eligibility as it pertains to work-study participation. Responds promptly and empathetically to questions via email, phone, and in-person meetings. Regularly interacts with students and follows up in person, by telephone, email, and chat. Interprets relevant policies, procedures and guidelines to assist students, as needed. Answers general inquiries regarding student employment including federal work study and community partnerships. Monitors student worker eligibility and maintaining compliance with institutional and federal work-study guidelines. Program Support Provides clear communication to student employment supervisors, community and campus partners. Collaborates with career services, financial aid and other college departments to support students through the student employment process. Contributes to the refinement of student communications, helping ensure all employment-related communications are clear and consistent. May advise and guide the work of other support staff, (i.e. student employees) as appropriate. Clerical Maintains accurate student employee data, verify hiring paperwork, and coordinate with payroll, HR, and Financial Aid as needed to ensure timely compensation and issue resolution. Manages and tracks I-9 verification and onboarding paperwork to ensure compliance with institutional and federal requirements. Maintains accurate student employment records, including tracking financial aid eligibility status and work-study award usage. Coordinates with HR, Payroll, and Financial Aid to ensure students are onboarded in a timely and accurate manner. Support hiring managers by scheduling and coordinating hiring meetings and candidate communications through the hire and onboarding process. Performs general duties which may include scanning documents; distributing and processing of mail; updating and ordering admissions/registration publications/forms and various office supplies. Maintains confidentiality of student records and other information. Gathers, enters, and/or updates data to maintain accurate records and databases as appropriate. Establishes and maintains student employment files, databases, and records for the office, including student records and databases for Career Services. Maintains confidential or sensitive record information. Culture of Respect Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. Minimum Qualification High School Diploma or equivalent. At least three (3) years of progressively responsible clerical experience in the assigned specialized function. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). *An appropriate combination of education, training, coursework, and experience may qualify a candidate. * CSCC has the right to review this position description at any time. This position description does not represent in any way a contract of employment. Full Time/Part Time: Part time Union (If Applicable): Scheduled Hours: 20 Additional Information In order to ensure your application is complete, you must complete the following: Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.$20.9 hourly Auto-Apply 60d+ agoWork Study Posn Student-Equipment Room Laundry Assistant
Ustelecom
Remote job
Join Our Campus Community! Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today! At the University of Wyoming, we are committed to creating a supportive and enriching workplace. JOB TITLE: Equipment Room Laundry Assistant DEPARTMENT INFORMATION: Great way to get your foot in the door if you want to pursue athletics as a career as this position serves Student Athletes and Coaching Staff. Job location: High Altitude Performance Center Pay rate or range: $9/Hour JOB PURPOSE: Assist with practice and game-day laundry JFNTMP ESSENTIAL DUTIES AND RESPONSIBILITIES: Assist with practice and game-day laundry REMOTE WORK ELIGIBILITY: This position provides vital support to campus customers and requires the successful candidate be available to work on campus. MINIMUM QUALIFICATIONS: Education: Currently enrolled as a student at the University of Wyoming Other requirements: Must be eligible, have received and accepted work study award through Student Financial Aid for the applicable semester and/or academic year. DESIRED QUALIFICATIONS: Attention to details, be on time, and eager to learn EDUCATIONAL BENEFITS APPLICABLE TO CAREERS: Great way to get your foot in the door if you want to pursue athletics as a career. REQUIRED APPLICATION MATERIALS: Complete the online application. The department additionally requests candidates upload the following document(s) for a complete application: Cover letter Resume or C.V. HIRING STATEMENT/EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at ************ or email ****************. ABOUT LARAMIE: The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website. Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range and the metropolitan Denver area. Laramie's beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit ************************$9 hourly Auto-Apply 60d+ agoSenior Amazon Brand Manager
Solis Recruitment
Remote job
Job Description Senior Amazon Brand Manager - US-Based (Remote) Base Salary: $100,000-$120,000 USD OTE: $240,000-$300,000+ USD About the Role Work with a high-performance Amazon consultancy built by operators who've scaled and exited multiple FBA brands. You'll lead strategy and execution for high-growth Amazon businesses, helping them scale profitably through expert guidance and operational support. What You'll Do Lead weekly strategy calls with US-based and global clients Manage PPC campaigns ($50K+/month), including manual bidding and optimisation Drive organic ranking through keyword strategy and launch execution Resolve catalogue and Seller Central issues Optimise backend operations: fees, inventory, margins, and COGS Own brand P&L and profitability Collaborate remotely with a high-performance global team Who You Are Deep Amazon FBA experience with brands generating $10M+ in annual revenue Strong financial acumen and understanding of Amazon's fee structure Performance-driven, organised, and proactive Fluent in English, with a bias for action and accountability Based in the US, with experience in aggregators, DTC brands, or portfolio companies Visit our eCommerce page to learn more about our recruitment services.$240k-300k yearly 45d agoCustomer Service Representative I - NCC - 999134 ** Remote work only in Broward, Dade, Palm Beach and Lee County**
Nova Southeastern University
Remote job
We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university. We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. Primary Purpose: Delivers exceptional front-line customer assistance and troubleshooting to new and returning patients, students, parents, and staff, addressing inquiries or issues regarding admissions, enrollment, registration, financial aid, student records, patient care activities, accurate appointment scheduling and pre-registration services to achieve first contact resolution. Job Category: Non-Exempt Hiring Range: 18.25 Pay Basis: Hourly Subject to Grant Funding? No Essential Job Functions: 1. Supports achievement of key metrics ensuring delivering of a seamless, exceptional student and patient experience across a broad range of processes, applications and customer touch points including voice, email, web chats, texts, and faxes. 2. Helps the Admissions, Enrollment, Registration and Financial Aid processes to address student's reason(s) for their inquiry, answer questions, and assist with students in obtaining services needed. 3. Uses ERP and/or CRM systems to review prospective and current student records to help identify steps and documents needed to assist students in the enrollment and registration process. 4. Provides general information on academic procedures and processes such as student onboarding, academic advising next steps, testing, and academic and financial holds. 5. Leads students through enrollment processes including, but not limited to web registration, create account and program application, FAFSA, accessing email, transcript requests, setting up payment plans, accessing tax documents, registering for testing, new student informational sessions, and enrollment verifications. 6. Instructs students on navigating student portal to execute self-service actions; reviews for completeness submitted forms and paperwork required to complete steps in processes related to registration, advising, and financial aid. 7. Routes and re-routes students to appropriate campus office and personnel, e.g., Financial Aid, Academic Advisors, Registrar, and Business Office for more in-depth information, assistance, and problem resolution. 8. Schedules patient appointments for both primary and specialty care physician visits in accordance with established clinical and insurance requirements to improve access and care coordination. 9. Accesses Electronic Medical Records (EMR) to complete scheduling and registration, confirm appointments, verify information, answer inquiries, and resolve user issues in accordance with established protocols to ensure patient safety, compliance, and departmental policies and procedures. 10. Identifies patient's liability, out of pocket expenses, and advise patients of past due balance. 11. Coordinates referrals and insurance requirements by obtaining and/or confirming patient information to ensure the patient receives maximum benefits for services. 12. Assures regulatory and compliance requirements follow local payor coverage determinations. 13. Ensures accurate pre-appointment registration. 14. Explains policies, procedures, or services to patients using medical or administrative knowledge. 15. Refers patients to appropriate health care services or resources. 16. Ensures compliance with university and departmental policies and procedures as it relates to personal information, adherence to Health Insurance Portability and Accountability Act (HIPAA) to always safeguard protected personal and health information (PHI). 17. Uses telephony software to answer, coordinate, track, and monitor interactions across multiple channels of communication. 18. Refers patients to appropriate health care services or resources; refers unresolved customer grievances to designated departments for further investigation. 19. Checks to ensure that appropriate actions were taken to resolve customers' problems. 20. Demonstrates University's core values and service values in all interactions. 21. Completes special projects as assigned. 22. Performs other duties as assigned or required. Job Requirements: Required Knowledge, Skills, & Abilities: Knowledge: 1. Customer and Personal Service - General knowledge of principles and processes for providing customer and personal services. 2. English Language - General knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. 3. Clerical - Working knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology. 4. Computers and Electronics - Working knowledge of electronic equipment and computer hardware. Skills: 1. Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. 2. Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 3. Speaking - Proficient skills in talking to others to convey information effectively. 4. Service Orientation - Proficient skills in actively looking for ways to help people. 5. Social Perceptiveness - Basic skills in being aware of others' reactions and understanding why they react as they do. 6. Time Management - Proficient skills in managing one's own time and the time of others. 7. Self-Direction - Proficient skills in motivating oneself to work independently, as well as working well within teams. Abilities: 1. Oral Comprehension & Expression - The ability to listen to, understand, and communicate information and ideas presented through spoken words and sentences so others will understand. 2. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. 3. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. 4. Written Comprehension & Expression - The ability to read, understand, and communicate information and ideas in writing so others will understand. Physical Requirements and Working Environment: 1. Speech Recognition - Must be able to identify and understand the speech of another person. 2. Speech Clarity - Must be able to speak clearly so others can understand you. 3. Near Vision - Must be able to see details at close range (within a few feet of the observer). 4. Travel - Must be able to travel on a daily and/or overnight basis. 5. May be required to work nights or weekends. 6. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. 7. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, and computer keyboards. Required Certifications/Licensures: Required Education: High School Diploma or Equivalent Major (if required: Required Experience: One (1) year of customer service experience. Preferred Qualifications: 1. Associate or Bachelor's degree. 2. One year of customer service experience in higher education, student services, and/or healthcare, or closely related experience. 3. Knowledge of all academic and Title IV programs, policies and procedures including institutional policies and federal and state regulations. 4. Experience using Banner, Recruit and/or Avaya systems. 5. Knowledge of medical terminology and terminology used by insurance and managed care health plans. 6. Knowledge of Health Insurance Portability & Accountability Act (HIPAA). 7. Experience using NextGen and/or Avaya systems. 8. Bilingual Proficient in English and Spanish. Is this a safety sensitive position? No Background Screening Required? Yes Pre-Employment Conditions: Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary. NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.$25k-33k yearly est. 10d agoDirector, Consult Partner - Consumer & Travel / Mainframe Mod
Kyndryl
Columbus, OH
**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The Role** Kyndryl Consult is the fastest growing business within the organization and instrumental to the company's strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization. This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilization and contribution, client impact and leadership. **Contribute to Profitable Growth:** + Drive significant financial outcomes through signings and revenue targets + Ensure sustained growth and profitability, managing margin expectations and backlog growth + Support the identification, pursuit and conversion of a pipeline of business development opportunities + Undertake scoping and fee negotiation on engagements, while enduring profitability and understanding and containing risk **Client Engagement:** + Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executives + Leading C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement + Demonstrate credibility and experience to advise and deliver on complex consulting engagement + Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client references **Operational Excellence:** + Achieve individual and team utilization targets + Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction + Leadership, Management, People + Lead by example; Fostering a culture of continuous personal and professional development and challenging our people to be curious and innovative and supportive for each other. At the same time ensuring that all outcomes are commercially focused, value adding and effectively executed **Strategic Contribution:** + Utilize industry and technology expertise to shape and drive the company's strategic initiatives. + Align with Kyndryl's strategic vision and contribute to its execution. + Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry. + Proactively develop thought leadership and intellectual capital Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. **Who You Are** Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. **Required Skills and Experience:** + Extensive experience in client engagement and relationship management at the CXO level + Demonstrable ability to build and commercialize relationships with senior executives + Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment + Effective financial acumen with experience in driving revenue growth and managing margins + Experience of managing or supporting high-value business development activities with senior stakeholders + Deep understanding of industry trends and technology + Sound personal brand and presence in the industry + Demonstrated ability to innovate and drive change **The compensation range for the position in the U.S. is $159,240 to $286,560 based on a full-time schedule.** **Your actual compensation may vary depending on your geography, job-related skills and experience.** **For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations:** **California: $175,080 to $343,920** **Colorado: $159,240 to $286,560** **New York City:** **$191,040 to $343,920** **Washington:** **$175,080 to $315,240** **Washington DC: $175,080 to $315,240** **This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.** **Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis.** **Being You** Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. **What You Can Expect** With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. **Get Referred!** If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address. Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.$94k-146k yearly est. 60d+ ago
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