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Hotel Reservations jobs near me - 15 jobs

  • Complex Catering & Events Coordinator | Westin & Renaissance Columbus

    Crescent Careers

    Columbus, OH

    The Westin Great Southern and Renaissance Columbus are seeking a Complex Catering & Events Coordinator to join the team. This role is responsible for coordinating and executing flawless meeting, event and wedding services for clients and providing sales support for the department. The Westin Great Southern and Renaissance Columbus are seeking a Complex Events Manager to join the team. The Complex Events Manager is responsible for Event Coordination and Management in accordance with brand standards for all assigned catering groups and groups with guest room blocks, with or without event space. They will coordinate contracted event space and guest rooms, arranges event and guest room details, and meets budgeted revenue through upselling and management of contracted events and rooms. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are committed to providing you with: Highly competitive salary of $27/hr An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members ESSENTIAL JOB FUNCTIONS: Prepares all event documentation and coordinates with sales, hotel departments and customer to ensure consistent, high level service throughout pre-event, event and post event phases. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. Acts as liaison between field sales person and customer throughout the event process. Makes presence known to customer at all times during this process. Is available to solve problems and/or suggest alternatives to previous arrangements. Proactively identifies operational challenges associated with his/her event and works with the hotel staff and customer to solve these challenges and/or develop alternative solutions. Manages banquet and meeting space for assigned groups. Advises sales staff as to ability to accommodate client demands including phone requirements, fit of available space and materials such as booths. Assist sales staff in promoting hotel, developing leads and securing re-bookings. Access and input data into a computer system to generate account history reports. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. REQUIRED SKILLS/ABILITIES: A minimum of 2 years experience in a sales/catering office or related field is required. High school diploma/GED required. Ability to work evenings, weekends, and holidays is required. Prior sales experience and wedding planning experience is highly preferred. Hotel reservations & Sales and Catering software program knowledge is high desired.
    $27 hourly 2d ago
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  • Hospitality Customer Service - Hotel Reservations (Remote)

    Destination Knot

    Remote job

    Hospitality Customer Service - Hotel Reservations (Remote) Destination Knot | Remote (U.S.-Based) About the Role: Join Destination Knot as a Hotel Reservations Specialist and help clients plan their perfect stays. You'll handle hospitality customer service, provide hotel booking support, and guide travelers through the reservation process-all from your home office. Key Responsibilities:Assist clients with hotel reservations, hospitality services, and travel planning Provide accurate details on hotel amenities, pricing, and availability Manage and update booking details and guest profiles Communicate promptly and professionally via phone, email, and online platforms Qualifications:Strong customer service and hospitality communication skills Professional, detail-oriented, and self-motivated Basic computer proficiency and reliable internet connection Experience in hotel reservations, hospitality service, or guest relations is a plus What We Offer:Flexible remote schedule Full training and access to travel booking systems Supportive team environment Income-earning possibilities based on performance Travel discounts and hospitality perks Apply today to start your remote hospitality career with Destination Knot!$35,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $35k-65k yearly Auto-Apply 14d ago
  • Hotel Reservation Coordinator

    Caribbean and Cruise Experience

    Remote job

    Title: Remote Hotel Reservation Coordinator Help Travelers Find the Perfect Stay **Are you a travel enthusiast who loves assisting others with their trips? Join our team as a Remote Hotel Reservation Coordinator and help clients book their dream stays while enjoying flexible hours, travel perks, and generous earnings. About Us: As a Hotel Reservation Coordinator, you'll assist clients in booking the best hotel accommodations tailored to their needs. No experience? No problem! We provide comprehensive training and certification to help you succeed. What We Offer: Flexible Schedule: Work from home, part-time or full-time, and create your ideal work-life balance. Training & Certification: Receive ongoing support and training to excel in the industry. Travel Perks: Enjoy exclusive travel discounts on hotels and destinations. Powerful Tools: Access cutting-edge software that offers competitive rates, outperforming major booking platforms like Priceline and Expedia. Marketing Tools: Gain access to a website with regular updates and a social media marketing tool to help generate leads. Responsibilities: Assist clients with hotel reservations and recommendations. Use our software to find the best pricing options for clients. Maintain strong communication and provide exceptional customer service. If you're ready to help travelers create memorable stays and enjoy a flexible, rewarding career, apply today!
    $29k-47k yearly est. 60d+ ago
  • Front Desk Agent

    Hospitality Specialists 4.2company rating

    Columbus, OH

    Department: Front Office Supervisor Title: Front Office Manager; Assistant General Manager; General Manager Job Summary: To ensure a high level of guest satisfaction by attending to the needs of the guests in an efficient and courteous way during check-in, check-out and throughout their stay. Responsibilities: Be flexible in regard to work schedule. Report to work on time, in proper and clean uniform, including name tag. Must have a valid drivers license and proof of insurance. Handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times. Be knowledgeable about daily hotel operations, be up-to-date with all changes, new procedures and events. Have knowledge about room rates, packages, discounts and promotions and know how to handle each. Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel. Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel. Be able to operate hotel reservations software competently and efficiently. Perform guest registration and room assignment and accommodate special requests of all guests. Be knowledgeable about brand specific reward programs and other frequent traveler programs. Answer the phones according to the standards of proper etiquette and as quickly as possible (no more than three rings). Know policies and procedures of safe deposit boxes. Ensure the cleanliness of the front desk and back office area at all times. Keep computer equipment clean at all times. Utilize spare time for cleaning ie: lobby, entrances, public restrooms and any other areas included on the cleaning checklist. Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using your brand specific problem resolution guidelines. Assist fellow associates in their jobs when able to improve daily operations of the hotel. Have knowledge about all emergency procedures and know how to act on them. Have knowledge about the city, the local area and attractions to provide the guests with all requested information. When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured. Report any unusual occurrences or requests to the manager. Greet all guests immediately and offer assistance before the guest needs to ask. Focus your total attention on the guest. Use the AM, PM and night audit daily checklist to ensure smooth daily operations. Perform other duties as assigned. Must have a valid drivers license, Proof of insurance and pass as approved driver. PHYSICAL REQUIREMENTS: Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping occasionally Reaching occasionally Grasping frequently Pushing/pulling occasionally Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Taste constantly Lifting/carrying up to 50+lbs. NOTICE The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment. I have read and understand my as stated above. Qualifications PHYSICAL REQUIREMENTS: Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping occasionally Reaching occasionally Grasping frequently Pushing/pulling occasionally Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Taste constantly Lifting/carrying up to 50+lbs. NOTICE The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment. I have read and understand my job description as stated above.
    $27k-33k yearly est. 19d ago
  • Remote Dispatcher for a Moving and Logistics Business

    Ready Roles

    Remote job

    At Ready Roles, we don't just fill positions-we build lasting, impactful careers. As a Remote Dispatcher, you will play a key role in coordinating daily moving operations, optimizing fleet efficiency, and ensuring seamless communication between leadership, field teams, and clients. This role requires an organized, proactive problem solver who can manage schedules, dispatch resources, track job progress, and handle real-time operational challenges. You will be responsible for ensuring on-time job completion, driver compliance, and customer satisfaction while maintaining fleet performance and task resolution efficiency. If you thrive in a fast-paced, logistics-driven environment, where your decision-making directly impacts operational success, this is the role for you! Why Join Ready Roles? A Career Path, Not Just a Job: This isn't a stepping-stone; it's a role designed for long-term growth. We're looking for candidates who are eager to build a stable career with a supportive company that invests in their future. Independence and Opportunity to Lead: Our clients want self-driven assistants who identify opportunities for improvement, find ways to make the business run smoothly, and drive the organization forward without needing to be told what to do. You'll actively manage the business owner's schedule and push organizational goals, not just your own tasks. Respectful, Growth-Focused Clients: We only partner with clients who value stability and respect for their team. As a Ready Role, you'll work with a business owner who is committed to your success and who shares a long-term vision for growth. Key Responsibilities: 1. Scheduling, Dispatching & Resource Allocation Manage daily schedules and job assignments, ensuring all resources are allocated efficiently. Collaborate with leadership and operations teams to adjust schedules based on shifting priorities or resource availability. Monitor task completion in real-time, addressing delays or challenges as they arise. Optimize mover and fleet utilization to reduce downtime and inefficiencies. 2. Fleet Monitoring & Driver Compliance Track driver behavior, idle times, route deviations, and log compliance, escalating violations when necessary. Prepare weekly fleet performance reports, identifying trends and providing actionable insights. Ensure DOT compliance and company policies are followed regarding driver logs, vehicle inspections, and fleet utilization. 3. Customer Coordination & Satisfaction Handle mid-move inquiries, schedule updates, and real-time customer issues to ensure timely resolutions. Track and address recurring client concerns, providing feedback to leadership for continuous improvement. Proactively communicate last-minute schedule changes with clients to enhance customer satisfaction. 4. Move Close-Outs & Quality Control Ensure move close-outs are submitted accurately within 20 minutes of job completion. Address substandard service outcomes immediately, escalating unresolved issues to leadership. Document patterns in close-out issues and provide insights for operational improvements. 5. Real-Time Communication & Emergency Handling Act as the primary point of contact for field teams, resolving on-the-ground challenges promptly. Respond to high-priority escalations with timely intervention and detailed documentation. Manage last-minute route changes to avoid delays and ensure smooth job execution. 6. Hotel Reservations & Logistics Support Arrange cost-effective accommodations for drivers when necessary, ensuring timely booking confirmations. Address emergency booking needs promptly and adjust schedules when required. 7. Task Management & Reporting Maintain detailed dispatch logs, tracking escalations, task progress, and resolutions. Provide daily summary reports with key operational insights, wins, and challenges. Collaborate with leadership to optimize dispatch strategies and implement solutions for recurring operational issues. 8. Technology & Dispatch Tools Management Utilize SmartMoving, DispatchTrack, Google Suite, Dialpad, Slack, and other dispatch tools to manage schedules and track progress. Monitor real-time driver performance using GPS tracking systems and escalate inefficiencies as needed. What We're Looking For: Proven experience in dispatching, logistics coordination, or fleet management. Strong problem-solving and decision-making skills - ability to think on your feet and resolve real-time challenges. Highly organized & detail-oriented - ability to track multiple moving parts, ensure compliance, and minimize operational disruptions. Proficiency with dispatching software - experience with SmartMoving, DispatchTrack, GPS tracking, or similar logistics tools is preferred. Exceptional communication skills - ability to coordinate with drivers, operations teams, and customers professionally and efficiently. Self-Driven, Proactive Mindset - This role is for someone who naturally takes the initiative and actively finds ways to contribute. You'll be expected to add value without waiting for instructions and to be a driving force for the business. Commitment to Long-Term Growth - Ready Roles is built on loyalty and stability. We're looking for someone who values a long-term commitment, seeks stability, and is motivated to build a future with us and the business owner they support. Aligned with Our Values - Ready Roles believes in accountability, respect, and integrity. We're looking for someone who takes ownership of their work, consistently shows up with purpose, and is eager to create a lasting impact. Qualifications: Leadership Potential and Vision: Prior experience managing remote tasks or supporting a business owner is a plus, but we're most interested in candidates ready to take ownership, lead by example, and actively shape the future of their role. Resourceful and Solution-Oriented: You'll look for ways to make the business owner's day-to-day run smoothly, identifying gaps, solving problems, and proactively contributing to long-term growth. Strong Communication Skills: Excellent written and verbal communication skills to maintain consistent, professional interactions with the business owner, team members, and clients. Growth-Minded and Self-Motivated: If you're looking for a career where you can make an impact and build something lasting, Ready Roles is the place for you. This role is designed for someone who sees this as more than just a job-a chance to lead, grow, and secure their future. What You Can Expect from Ready Roles: Clear Growth Path and Scalable Compensation: As the business grows and you take on additional responsibilities, the business owner is committed to scaling your compensation. This means your role and pay will increase as the team expands and your impact grows. Supportive, Stable Environment: Ready Roles partners with respectful, growth-focused clients who are committed to creating a positive, long-term working relationship with you. Our goal is to set you up for success so that you can help the business owner achieve their vision. Training and Development: Continuous learning and access to resources that help you become an indispensable part of the client's team. Our onboarding process and ongoing support ensure you have the foundation needed to succeed and grow. Why Our Clients Depend on Us Our clients are ambitious business owners who trust Ready Roles to help them grow and succeed. They count on a reliable, proactive partner who can stay one step ahead, push organizational goals, and add lasting value. We're looking for someone who is motivated by the opportunity to build, lead, and grow, and who values the chance to make a true difference in a business owner's life. Apply Today If you're ready to commit, lead, and build a career with purpose, stability, and growth, we'd love to hear from you. Apply today to join Ready Roles and start building a future where your work drives real impact, stability, and lasting success.
    $27k-36k yearly est. 60d+ ago
  • Front Office Manager

    Voco | The Clair

    Cincinnati, OH

    Job Description Are you ready to step into the world of hospitality excellence? Join us at voco | The Clair - Cincinnati Downtown and become part of a team dedicated to providing exceptional guest experiences. As a Front Office Manager, you will be at the forefront of our guests' journey, ensuring their stay is seamless and memorable. Your role will encompass overseeing daily operations, managing reservations, and leading a team committed to delivering top-notch service. At voco | The Clair - Cincinnati Downtown, we value professionalism, attention to detail, and a passion for hospitality. With a competitive hourly salary of $17- $20, you will have the opportunity to showcase your leadership skills and contribute to creating a welcoming environment for our valued guests. Join us in shaping unforgettable stays for our guests and be a key player in our success story. Compensation: $17 - $20 hourly Responsibilities: Oversee front desk operations and ensure seamless check-in and check-out processes. Manage hotel reservations and room assignments efficiently to maximize occupancy rate. Train, schedule, and supervise front desk staff to provide exceptional guest service. Handle guest inquiries, concerns, and complaints professionally and resolve issues promptly. Maintain accurate records of guest payments, invoices, and financial transactions. Qualifications: 2+ years of experience in front office management or related roles. Strong organizational and time management skills. Excellent communication and customer service abilities. Proficiency in hotel front desk operations. US work authorization and the ability to pass a Front Desk Hotel Skills Assessment. About Company Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 600 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.
    $17-20 hourly 26d ago
  • Event Coordinator (Remote)

    Stagwell Global

    Remote job

    WHY YOU'LL DIG YOUR GIG In short, our purpose at TEAM is to blow people's minds and steal their hearts with incredible brand experiences. We want you to help us help our brands do amazing, unprecedented, wildly creative things, creating moments that people never forget and that people will want to share with others. To make all that great work happen takes a lot of coordination and organization behind the scenes. WHO WE ARE TEAM is an award-winning experiential marketing agency that develops and executes creative marketing campaigns rooted in strategy, insights, and decades of learning. We partner with the best brands and people to deliver experiences that create inspiration at the point of engagement. Our roster of talent is essential to executing quality campaigns which live up to our high standards. Visit us online on our website, Facebook, Instagram, or Twitter. THE TEAM DIFFERENCE People may forget your witty hashtag and your latest campaign tagline, but they will never forget how you made them feel. That's because what a brand does is much more important that what is says. Actions speak louder than advertising and marketing. Experiences are what create real connections that lead to brand love and that's what we do at TEAM. We're a fun, collaborative, hard working group with a great office environment who takes care of our employees, to ensure that both in work and in life you experience something greater. WHAT YOU WILL DO The Event Coordinator plays an essential role in supporting TEAM partnership with a leading global cloud provider managing event logistics, stakeholder coordination, and attendee experiences across various regions and themes. This role blends project coordination, operational support, and client service - ensuring flawless execution and exceptional engagement at every touchpoint. From live-streaming and speaker management to registration and reporting, this position ensures all logistical details are seamlessly executed and aligned with our client's standards. This is not simply event support. It is the orchestration of details and execution in order to meet required deadlines within a timely manner. Event Planning & Execution Support the planning and execution of various tech specific events (In-person, virtual and hybrid events) from concept through post-event measurement. Coordinate all event logistics, including registration, attendee communication, hotel reservations, and vendor support. Assist in managing live-streaming, speaker coordination, and on-site technical needs. Track key deliverables and timelines to ensure successful event execution across multiple regions. Prepare event materials, briefings, and post-event recaps as needed. Stakeholder & Vendor Coordination Serve as a central point of contact for cross-functional client teams. Support communication between Internal teams to ensure alignment and timely delivery of assets. Assist with vendor sourcing, contracting, and coordination, maintaining compliance with client and agency standards. Negotiation of contracts with vendors, venues, and suppliers to secure favorable terms, cost-effective In-person event execution, and delivery standards aligned to regional marketing strategy. Attendee & Executive Engagement Support executive, customer, and partner engagement initiatives for key tech events. Provide real-time assistance for VIP attendees, ensuring high-touch service throughout the event experience. Serve as part of the call center response team, assisting with attendee inquiries, hotel modifications, and registration updates. Logistics, Reporting & Administration Manage event documentation, including project trackers, contact lists, and schedules. Ability to measure leads and pipelines, given this Is B2B. Support budget tracking and expense reconciliation as directed. Compile post-event reports summarizing attendance, engagement, and logistics outcomes. Assist in process improvements and documentation to enhance future event efficiency. WAYS TO STAND OUT FROM THE CROWD Bachelor's degree in Event Management, Marketing, Communications, or a related field Minimum of 5+ years of experience coordinating events, preferably in an agency or corporate environment. Proven ability to manage multiple tasks, timelines, and stakeholders in a fast-paced setting. Strong organizational skills with meticulous attention to detail. Excellent written and verbal communication skills with a client-service mindset Virtual desktop setup is required; no new software purchases required. Experience supporting virtual or hybrid events a plus. Ability to travel If needed for event support. Proficiency with Google Workspace, Microsoft Office, project tools (e.g. Asana/Smartsheet) and presentation design platforms. EQUAL OPPORTUNITY TEAM is committed to building diverse teams and we are proud to be an equal opportunity employer. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request reasonable accommodation, contact ****************************
    $35k-45k yearly est. Auto-Apply 16d ago
  • Administrative Assistant, Office of Gaming Laboratory Operations

    State of Pennsylvania 2.8company rating

    Remote job

    Are you a detail-oriented professional who thrives in a fast-paced office environment? The Pennsylvania Gaming Control Board (PGCB) is looking for an Administrative Assistant with a hard work ethic to join us in our mission of ensuring integrity of legalized gaming in Pennsylvania through its responsibility for tracking, reviewing, and processing of correspondence, submissions, and approvals to games and applications/platforms for regulatory compliance by GLO on behalf of PGCB. This position supports the Bureau of Gaming Laboratory Operations (GLO) by providing essential administrative support, ensuring efficient office operations. Take your career up a notch with us! DESCRIPTION OF WORK As an Administrative Assistant, you will be responsible for processing new game, platform, and application submissions. This includes retrieving electronic submissions, entering the submissions into the tracking database, and creating electronic files. Work involves updating submission files, reviewing initial submission paperwork, documenting certifications, and contacting manufacturers to request corrections as needed. Attention to detail and effective communication skills are key as you will have the opportunity to assist with planning and scheduling of quarterly meetings, to include confirming staff availability, meal planning/ordering, training room setup/cleanup, assisting staff with hotel reservations and parking, as well as assisting with in person meetings by greeting, signing-in, and escorting outside attendees. Additional responsibilities include: * Reviewing approval letters for accuracy and proper formatting * Maintaining up-to-date databases * Documenting and assisting with processing revocations of game and platform approvals * Updating distribution lists and outlook group email lists of manufacturer contacts * Coordinating, scheduling, and receiving lab deliveries * Completing a wide variety of administrative tasks to ensure efficient operations Work Schedule and Additional Information: * Full-time employment, 37.5 hours per week * Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 30-minute lunch. * Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. * Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $40,685.00 (before taxes). * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Additional Requirements: * You must possess a high school diploma. * You must have four or more years of relevant work experience. * You must have experience answering phone lines for a large office or agency. * You must have the ability to utilize and understand Microsoft software include Word, Excel, Outlook, and Teams. * You must have experience working for a Board of Commissioners or executive level positions. * You must be able to perform essential job functions. Legal Requirements: * Employment is contingent upon the completion of a Personal History Questionnaire with a thorough background investigation, including drug screening and the subsequent review and approval by the Board. How to Apply: * Your application must include a resume. * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 Do you possess a high school diploma and four years of relevant work experience? * Yes * No 02 Do you have experience answering phone lines for a large office or agency? * Yes * No 03 Do you have the ability to utilize and understand Microsoft software, Word, Excel, Outlook, and Teams? * Yes * No 04 Do you have experience working for a Board of Commissioners or executive level positions? * Yes * No 05 Did you attach a resume? * Yes * No Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website ****************************
    $40.7k yearly 9d ago
  • Remote Hotel Coordinator

    Destination Knot

    Remote job

    Job Title:Remote Hotel CoordinatorLocation: RemoteCompany:Destination Knot About Us:Destination Knot is a full-service travel agency focused on creating customized travel experiences for clients across the globe. From hotel stays to full vacation packages, we provide expert planning, unbeatable rates, and personalized service. We empower our team of remote agents to thrive in a flexible, commission-based environment with access to ongoing training, tools, and travel perks. Job Overview:We are seeking a reliable and resourceful Remote Hotel Coordinator to assist clients in booking hotel accommodations that match their travel preferences, budget, and needs. This role is perfect for someone who enjoys researching destinations, comparing hotel options, and providing top-tier customer support. You will be responsible for managing hotel bookings, offering expert advice, and ensuring a smooth reservation experience for clients from start to finish. Key Responsibilities:Consult with clients to understand their lodging needs and preferences Research and recommend hotel options that align with each client's itinerary and budget Book hotel reservations and manage confirmations, upgrades, and special requests Provide clear communication on booking terms, payment options, and policies Stay current on hotel promotions, loyalty programs, and travel trends Maintain accurate booking records and client profiles using CRM tools Assist with post-booking support including changes, cancellations, or rebooking Qualifications:Experience in travel, hospitality, or customer service preferred but not required Strong attention to detail and ability to manage multiple bookings at once Excellent communication and customer service skills Comfortable using online booking systems and basic computer applications Ability to work independently in a remote environment Passion for travel and client satisfaction Must be 18+ with a reliable internet connection Benefits & Perks:Commission-based compensation with potential for performance bonuses Flexible, remote schedule - work from anywhere Professional travel industry training and support Access to exclusive hotel rates, travel deals, and discounts Growth opportunities within a supportive travel community How to Apply: Interested candidates can apply at the link attached
    $41k-68k yearly est. Auto-Apply 60d+ ago
  • Virtual Hotel Reservationist

    Happy Vibes Travel

    Remote job

    Remote Hotel Reservationist We're on the lookout for an individual with a keen eye for detail and a customer -centric approach to join our team as a Hotel Reservationist. If you possess exceptional communication skills, exude a warm demeanor, and have a genuine passion for hospitality, we extend an invitation for you to join our team today! Responsibilities • Manage hotel reservations, handling inquiries, making bookings, and confirming room availability. • Interact with guests via phone, email, and in -person, addressing reservation inquiries, changes, and cancellations. • Assist guests during check -in and check -out, ensuring a seamless process and attending to special requests or concerns. • Collect payment information, process reservations, and issue invoices or receipts as necessary. This remote position provides you with the flexibility to work from the comfort of your home or any location with an internet connection. We recognize the importance of work -life balance, allowing you to manage your workload in a way that aligns with your lifestyle. As a Hotel Reservationist, you have the opportunity to take charge of your financial future. This isn't just a job; it's an opportunity to establish your own business within our framework. You can determine your income potential, and we'll provide the support and resources to help you succeed, turning your passion into a flourishing career. Benefits • Remote position with a flexible work environment. • Uncapped Commissions • Travel perks and discounts for personal and professional travel. • Free training. • Familiarization (FAM) Trips. • Supportive team. Qualifications • Excellent communication and interpersonal skills with a courteous and welcoming demeanor. • Organizational and multitasking abilities. • Attention to detail and accuracy. • Ability to work independently and collaboratively as part of a team. • Strong knowledge of travel destinations, attractions, and various travel products and services. • Exceptional customer service and problem -solving abilities. • Passion for travel and a desire to help others create memorable experiences. • Must be 18 years or older. This entry -level position serves as your gateway into the vibrant world of the travel industry. Taking this first step allows you to make a positive impact on travelers' lives while fostering your professional growth. Explore the world, one exceptional experience at a time – commence your entrepreneurial journey today. 1099 Business Opportunity Join our team now to unlock your freedom and start your Entrepreneur
    $23k-29k yearly est. 60d+ ago
  • Guest Services Representative- World Equestrian Center

    Columbus Hospitality, LLC 3.5company rating

    Wilmington, OH

    Job Description Essential Functions: • Greet, register, and assign rooms to guests of facility • Responsible for issuing room keys and important information to guests • Responsible for making hotel reservations and checking hotel availability • Verifies credit card authorization or collect cash payment for all guests • Answer main telephone line and transfer to proper departments or guest rooms • Review guest accounts and charges upon guest check-out • Be familiar with daily events and shows on site • Constant contact with housekeeping and maintenance departments with guest issues or concerns • Ensure complete guest satisfaction • Ensuring daily checklists are completed • Completes any direct assignment from Manager • Responsible for issuing and signing out Department Manager Keys • Balance credit card and cash paperwork for entire day • Process credit cards for Settlement • Close out day for facility and print reports • Insert information from day end reports into spreadsheets for General Manager and Ownership • Performs other duties as directed by management. Physical Requirements: These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position. 1. Physical requirement for particular tasks includes but are not limited to: standing for long periods of time, pushing, pulling, lifting, reaching and grabbing. 2. Associate must be able to stand / walk for up to 8 hours per day. Qualifications, Education, Experience, Skills, and Abilities: • High School diploma or equivalent • Previous hospitality/service industry experience preferred, but not necessary • Strong oral communication skills • Professional, courteous attitude • Strong computer skills • Ability to work in a fast paced environment • Strong Customer Service skills • Ability to Multitask • Flexible availability to include weekends is required.
    $23k-27k yearly est. 1d ago
  • Front Office Manager

    Voco

    Cincinnati, OH

    Are you ready to step into the world of hospitality excellence? Join us at voco | The Clair - Cincinnati Downtown and become part of a team dedicated to providing exceptional guest experiences. As a Front Office Manager, you will be at the forefront of our guests' journey, ensuring their stay is seamless and memorable. Your role will encompass overseeing daily operations, managing reservations, and leading a team committed to delivering top-notch service. At voco | The Clair - Cincinnati Downtown, we value professionalism, attention to detail, and a passion for hospitality. With a competitive hourly salary of $17- $20, you will have the opportunity to showcase your leadership skills and contribute to creating a welcoming environment for our valued guests. Join us in shaping unforgettable stays for our guests and be a key player in our success story. Oversee front desk operations and ensure seamless check-in and check-out processes. Manage hotel reservations and room assignments efficiently to maximize occupancy rate. Train, schedule, and supervise front desk staff to provide exceptional guest service. Handle guest inquiries, concerns, and complaints professionally and resolve issues promptly. Maintain accurate records of guest payments, invoices, and financial transactions. 2+ years of experience in front office management or related roles. Strong organizational and time management skills. Excellent communication and customer service abilities. Proficiency in hotel front desk operations. US work authorization and the ability to pass a Front Desk Hotel Skills Assessment.
    $17-20 hourly 60d+ ago
  • Remote Hotel Reservationist

    SVH Travel

    Remote job

    Job Title: Remote Hotel Reservationist Company Overview: SVH Travel Company is a renowned provider of personalized travel experiences, specializing in luxury accommodations, bespoke itineraries, and exceptional service. With a commitment to excellence and a passion for hospitality, we cater to discerning travelers seeking unforgettable journeys around the world. Job Overview: As a Remote Hotel Reservationist at SVH Travel Company, you will be responsible for facilitating hotel reservations and ensuring the seamless booking process for our clients. This remote position requires strong communication skills, attention to detail, and a customer-centric approach. Responsibilities: Reservation Handling: Manage hotel reservations for clients, including booking accommodations, confirming availability, and processing payments. Client Interaction: Interact with clients via phone, email, and chat to understand their preferences, provide recommendations, and assist with booking inquiries. Reservation Modifications: Handle changes to existing reservations, including date modifications, room upgrades, and cancellations, while adhering to hotel policies and procedures. Information Management: Maintain accurate records of client information, reservation details, and communications in the reservation system. Customer Service: Provide exceptional customer service by addressing client inquiries, resolving issues, and ensuring client satisfaction throughout the reservation process. Sales Support: Assist in promoting special offers, packages, and upgrades to enhance the client experience and drive sales revenue. Collaboration: Coordinate with internal teams, such as the hospitality management team and travel advisors, to ensure seamless communication and service delivery to clients. Adherence to Policies: Adhere to company policies, procedures, and industry regulations while processing reservations and handling client information. Benefits: Competitive salary with performance-based incentives. Remote work flexibility, allowing for a comfortable work environment. Opportunities for career growth and advancement within a reputable travel company. Access to exclusive travel discounts and perks. Comprehensive training and support to excel in the role. Health insurance coverage and other benefits package. Qualifications: High school diploma or equivalent (Bachelor's degree preferred). Previous experience in hotel reservations, customer service, or a related field is advantageous. Excellent communication skills, both verbal and written, with a friendly and professional demeanor. Strong attention to detail and accuracy in data entry and reservation management. Proficiency in using reservation software, booking systems, and Microsoft Office suite. Ability to multitask and prioritize tasks effectively in a fast-paced environment. Customer-centric approach with a focus on providing exceptional service and exceeding client expectations. Flexibility to work non-traditional hours to accommodate client needs across different time zones. Join SVH Travel Company and become part of a dedicated team committed to creating unforgettable travel experiences for our clients, all while enjoying the flexibility of remote work.
    $21k-28k yearly est. 60d+ ago
  • Front Desk Agent

    Punderson Manor Lodge & Conference Center 3.3company rating

    Ohio

    Job Summary: We are looking to add an upbeat Front Desk Agent to Punderson Manor's team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Close reservations by checking out the room at departure and explain folio if needed. Act as the main point of contact for our guests to best assist their needs with a friendly and helpful attitude. This position is temporary and hours depend on availability. Candidates must have weekend availability; shifts are 7-3 AM or 3-11 PM. Benefits Use of recreational facilities Meal Plan Referral Bonus Room, Retail, and Food Discount Free Stays at other Great Ohio Lodges Wage: 15.00 Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role- preferred but not required Experience with hotel reservations software, like StayNTouch and Silverware Customer service experience Excellent communication and organizational skills Ability to stand for long periods of time and use of stairs required About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $36k-42k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent

    Hospitality Specialists 4.2company rating

    Streetsboro, OH

    Department: Front Office Supervisor Title: Front Office Manager; Assistant General Manager; General Manager Job Summary: To ensure a high level of guest satisfaction by attending to the needs of the guests in an efficient and courteous way during check-in, check-out and throughout their stay. Responsibilities: Be flexible in regard to work schedule. Report to work on time, in proper and clean uniform, including name tag. Must have a valid drivers license and proof of insurance. Handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times. Be knowledgeable about daily hotel operations, be up-to-date with all changes, new procedures and events. Have knowledge about room rates, packages, discounts and promotions and know how to handle each. Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel. Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel. Be able to operate hotel reservations software competently and efficiently. Perform guest registration and room assignment and accommodate special requests of all guests. Be knowledgeable about brand specific reward programs and other frequent traveler programs. Answer the phones according to the standards of proper etiquette and as quickly as possible (no more than three rings). Know policies and procedures of safe deposit boxes. Ensure the cleanliness of the front desk and back office area at all times. Keep computer equipment clean at all times. Utilize spare time for cleaning ie: lobby, entrances, public restrooms and any other areas included on the cleaning checklist. Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using your brand specific problem resolution guidelines. Assist fellow associates in their jobs when able to improve daily operations of the hotel. Have knowledge about all emergency procedures and know how to act on them. Have knowledge about the city, the local area and attractions to provide the guests with all requested information. When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured. Report any unusual occurrences or requests to the manager. Greet all guests immediately and offer assistance before the guest needs to ask. Focus your total attention on the guest. Use the AM, PM and night audit daily checklist to ensure smooth daily operations. Perform other duties as assigned. Must have a valid drivers license, Proof of insurance and pass as approved driver. PHYSICAL REQUIREMENTS: Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping occasionally Reaching occasionally Grasping frequently Pushing/pulling occasionally Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Taste constantly Lifting/carrying up to 50+lbs. NOTICE The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment. I have read and understand my as stated above. Qualifications PHYSICAL REQUIREMENTS: Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping occasionally Reaching occasionally Grasping frequently Pushing/pulling occasionally Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Taste constantly Lifting/carrying up to 50+lbs. NOTICE The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment. I have read and understand my job description as stated above.
    $28k-33k yearly est. 19d ago

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