What is Reference Services?
A reference service іѕ an іntеgrаl раrt of any lіbrаrу, the аіm of whісh іѕ tо educate users on hоw tо uѕе reference mаtеrіаlѕ to hеlр thеm gеt factual іnfоrmаtіоn іn the best роѕѕіblе way аnd аt the right tіmе. Thе rеfеrrаl ѕеrvісе hаndlеѕ rеԛuеѕtѕ аnd аѕѕіѕtѕ uѕеrѕ fіnd, ассеѕѕ, аnd uѕе thе rеԛuіrеd information to mееt thеіr nееdѕ.
How is Reference Services used?
Zippia reviewed thousands of resumes to understand how reference services is used in different jobs. Explore the list of common job responsibilities related to reference services below:
- Processed collections; established policies concerning audio-visual, photographic, and restricted materials; and performed reference service.
- Provided reference services to researchers in the archives, over the telephone, and through the mail and email.
- Provided monthly library and reference service statistics to aid in planning and evaluation efforts.
- Provided reference services to researchers in the center and over the phone.
- Provided email, phone, virtual, and in-person reference services.
- Provided a retrieval and reference service to offices.
Are Reference Services skills in demand?
Yes, reference services skills are in demand today. Currently, 246 job openings list reference services skills as a requirement. The job descriptions that most frequently include reference services skills are assistant archivist, children's librarian, and reference librarian.
How hard is it to learn Reference Services?
Based on the average complexity level of the jobs that use reference services the most: assistant archivist, children's librarian, and reference librarian. The complexity level of these jobs is intermediate.
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What jobs can you get with Reference Services skills?
You can get a job as a assistant archivist, children's librarian, and reference librarian with reference services skills. After analyzing resumes and job postings, we identified these as the most common job titles for candidates with reference services skills.
Assistant Archivist
- Archival Collections
- Reference Services
- Historical Materials
- Digital Assets
- Cataloging
- Adobe Photoshop
Children's Librarian
Job description:
A Children's Librarian involves reading stories to young library users/patrons and returning books to their respective shelves. These librarians coordinate library references and services for caregivers and children. They choose age-appropriate and high-quality reading material, develop library initiatives, and conduct outreach programs. This position may be regarded as a stepping stone for a good career as the librarians may pursue graduate degrees. Librarians should have a sense of humor, the ability to accept failure, and be very flexible.
- Reference Services
- Collection Development
- Youth Services
- Library Services
- Teen
- Public Library
Reference Librarian
Job description:
Being a reference librarian requires good people skills, knowledge in their respective fields, and good teaching ability to handle the varied responsibilities. Job duties include the interpretation, recommendation, evaluation, and use of information resources in order to assist library patrons with their respective information requirements. These are tasks that will just as often be conducted through phone chat and email as in person.
- Reference Services
- Library Patrons
- Collection Development
- Library Services
- Research Guides
- Reference Desk
Public Services Librarian
- Library Services
- Collection Development
- Reference Services
- Library Policies
- Technical Publications
- Technical Manuals
Law Librarian
- Library Services
- Collection Development
- Reference Services
- Research Services
- Legal Resources
- Legal Reference
Instruction Librarian
Job description:
The primary role of an instruction librarian is to create educational experiences. Instruction librarians design instructional materials and develop learning objects, assessment tools, and learning outcomes in different learning environments. These librarians serve as liaisons as they meet with students and faculty for research and teaching purposes. They promote and offer training for information literacy opportunities such as database access, computer literacy, and research. It is also their responsibility to maintain awareness of library and information technologies.
- Collection Development
- Library Services
- Reference Services
- Research Assistance
- Professional Development
- Library Resources
Archivist
Job description:
An archivist is an information professional who assesses the value of information and then stores them in such a way that people can access the information and make sense of it. Archivists are required to have a great understanding of the historical context of the records, such as the relationship of a record to other records and why it was created in the first place. They must work closely with record managers and his/her torians to store and preserve perishable documents. Archivists must also organize public events such as talks and exhibitions.
- Archival Collections
- Online Database
- Archival Materials
- Reference Services
- Archival Research
- Manuscript Collections
Reference Library Assistant
- Customer Service
- Library Materials
- Library Patrons
- Research Assistance
- Reference Services
- Library Resources
Assistant Librarian
Job description:
The main responsibilities and duties of an assistant librarian are to help librarians in acquiring, preparing, and organizing materials. Assistant librarians help in checking in and out as well as in the circulation of library materials. They execute transaction activities and patron registration. It is their job to process new books, make reservations on requested books, and maintain circulation records. They weed the collection of obsolete and worn-out materials whenever necessary. It is also part of their job to greet and attend to the needs of library users.
- Library Materials
- Reference Services
- Library Services
- Circulation Desk
- Collection Development
- Library Resources
Young Adult Librarian
- Independent Living
- Collection Development
- Audiovisual Materials
- Local Businesses
- Reference Services
- Library Services
Reference Assistant
- Library Materials
- Library Patrons
- Interlibrary Loan
- Reference Desk
- Reference Services
- Library Resources
How much can you earn with Reference Services skills?
You can earn up to $48,569 a year with reference services skills if you become a assistant archivist, the highest-paying job that requires reference services skills. Children's librarians can earn the second-highest salary among jobs that use Python, $49,900 a year.
| Job title | Average salary | Hourly rate |
|---|---|---|
| Assistant Archivist | $48,569 | $23 |
| Children's Librarian | $49,900 | $24 |
| Reference Librarian | $50,409 | $24 |
| Public Services Librarian | $49,867 | $24 |
| Law Librarian | $51,708 | $25 |
Companies using Reference Services in 2026
The top companies that look for employees with reference services skills are U.S. Department of the Treasury, Harris County, and The New York Public Library. In the millions of job postings we reviewed, these companies mention reference services skills most frequently.
| Rank | Company | % of all skills | Job openings |
|---|---|---|---|
| 1 | U.S. Department of the Treasury | 44% | 23 |
| 2 | Harris County | 11% | 194 |
| 3 | The New York Public Library | 11% | 77 |
| 4 | U.s.government | 6% | 200 |
| 5 | Library Systems & Services | 2% | 45 |
Departments using Reference Services
| Department | Average salary |
|---|---|
| Legal | $60,562 |
| Education | $48,956 |