The top 15 User Research courses you need to take

1. User Research and Design

In this course you will learn and practice techniques of user research and early UI design exploration. First, you will learn and practice several techniques for user research, including in-person research and survey and log-analysis techniques. Then, you will learn to analyze and deliver user research in forms that support UI design, including personas, use cases, tasks, and scenarios. Finally, you will learn and practice ideation techniques that start from user research and broadly generate potential design ideas...

2. User Experience Research and Design

Integrate UX Research and UX Design to create great products through understanding user needs, rapidly generating prototypes, and evaluating design concepts. Learners will gain hands-on experience with taking a product from initial concept, through user research, ideation and refinement, formal analysis, prototyping, and user testing, applying perspectives and methods to ensure a great user experience at every step...

3. User Research For Design

4.2

(92)

When you design a product you make a lot of assumptions. And a major reason that product designs fail is because of these assumptions. The assumptions that will get you into the most trouble are the assumptions you make about your target audience - who they are, what they want to do, and how they want to do it. In this course you will learn all the different types of user research, from personas, scenarios, and task analyses, to field studies, card sorts, tree tests and journey maps. About This Course: Unconditional 30 day money back guarantee All future upgrades and lectures are included for FREEClick on the Purchase button at the top of this page and get started now. Some examples of what's in the course: User research to do throughout the entire design processHow to create a user group tableHow to create personas that your team will actually useHow to document what your target audience wants to do with scenariosHow to decide what to do a task analysis onThe difference between current and optimized task analysesHow to decide whether to do a blue-sky analysis or one with constraintsThe how and why of journey mapsHow to plan and conduct an effective interviewDiary studies, Day in the Life studies, and Field StudiesOpen card sorts, closed card sorts and tree testingUser testingand more! Become an expert at user research. Click the button at the top right of this page now and get started right away. Over 50,000 people have taken our online video courses...

4. Intro to UX Research: Creating a User Research Plan

Do you want to find out what your customers really want and need from your product?...

5. User Research for UX Writing – Part 1: Exploratory Research

Yes there are many examples of good and bad UX Writing out there – and no doubt these are helpful for every beginner and advanced UX Writer. But is this really all we need to know in order to write great microcopy for our users?...

6. User Research Basics: How to plan a UX research project

You want to create meaningful products or services that solve real-world problems or you are designing the next generation user experience. At the beginning of all you have to do research. In this class you learn the basics for preparing your first user research project...

7. Intro to UX: Conducting Smart User Research

Join UserTestings Janelle Estes for a straightforward look at how to gain smart useful feedback about how users experience your product service or business. What: Understanding your users experience — behaviors attitudes and perceptions — helps you gain gain user empathy see new opportunities for change and prioritize product improvements. But: how do you gain that understanding? This 45-minute gives you an approach for 4 popular research methods so that you can truly understand your products user experience. Key lessons include: defining user experience research...

8. User Research And Testing For UX Writing

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There are many examples of good and bad UX Writing out there - and no doubt, these examples are helpful for every junior and advanced UX Writer. But is this really all we need to know in order to write great microcopy for our users?The answer is short and simple: no. Great copy and microcopy are always perfectly custom-tailored to the skills, needs, preferences, habits, fears, and values of our very specific target audience. This is why the classic good and bad practice examples of UX Writing are very limited in their informative value. And this is also why UX Writers - just like designers - more and more rely on proper user research and user testing, as it helps us to make target audience-specific, well-informed decisions about which emotions to address, which information to include, and which words to use. However, especially for UX Writers who are new to the field, many things about user research and user testing in UX Writing remain obscure: How can user research actually improve my UX Writing?What parts of our copy can be tested?What kinds of different methods for exploring and testing are actually helpful for UX Writers?How do we choose the right method?What do we need to keep in mind when setting up our user research and user testing?If you ask yourself these and other questions and have not yet found an answer to them, this course is the right choice for you! Who should joinThis course is the perfect choice for all UX Writers and for everybody who works with UX Writing. It may also be interesting for designers, project managers, product owners, and developers who want to include UX Writing into their product development process and are interested in how to make information-based writing decisions. For user researchers who are very familiar with general user research techniques but have only little experience with using these techniques in the context of UX Writing, this course also provides some new knowledge - not much, but some. What you will learnIn the first part of this class, you will learnwhat user research is and how it goes together with UX Writinghow to properly prepare your user research for UX Writingabout different forms of exploratory user researchhow different forms of user research support UX Writing decisionsabout real-life examples of how to apply exploratory user research methodsIn the second part of this class, you will learnabout the different quality criteria you can test your copy forhow to properly prepare your user testingabout different forms of validating user research and when to use themabout real-life examples of how to apply validating user research methods and toolsSounds good? Then join this class and learn how to conduct user research and user testing for your UX Writing! If you want to take all of my UX Writing courses, here is the order recommend:1 Introduction To UX Writing2 Transitioning To UX Writing3 Accessible UX Writing4 UX Writing: Finding Your Voice and Tone5 UX Writing in Practice: Documentation & Processes6 User Research And Testing For UX Writing7 Inclusive UX Writing: Physical Abilities & Neurodivergence8 Inclusive UX Writing: Gender, Race & Age9 Culture-Based UX Writing10 Localization in UX Writing11 Fighting „Dark" UX Writing: How To Write Kind UX Copy12 Building Your UX Writing Portfolio13 Freelancing in UX WritingPlease note that all courses stand for themselves and that you don't need to take any course as a prerequisite for taking another one. You don't have to follow this order. This is only my very own suggestion, which is especially helpful when you need guidance on which course to pick next...

9. The User Researcher's guide to UX discoveries

4.5

(63)

The discovery phase is the starting point for any agile User Experience (UX) project. More and more organisations are adopting agile project management when designing products and services and UX research is vital in supporting this. But what does this mean for the User Researcher? In this class we'll explore what the discovery phase looks like, including: What discovery really meansThe reasons to conduct a discoveryWhat the discovery team looks likeWhere to recruit usersThe common research methods... and how to bring it all together and present back to the teamAt the end of the class, you'll be able to confidently guide your organisation or client through their first discovery. Some questions you might have:01 - Do I need to be a user experience expert to take this course?Definitely not. You will need a basic understanding of user research, but I try to provide a simple guide to all the things that make up a discovery and the tasks you'll likely perform. Think of it as a tour of the flow of a discovery phase, with real-world ideas for getting it done and examples from my own experiences. I'll give you a list of avenues for recruiting users, a checklist of research techniques you can perform and a set of downloadable templates to get you going. My aim is to give you a blueprint for your own discovery phase.02 - I'm not a user researcher so is this relevant to me?Absolutely! Service design is rarely a 1-person event. This is for anyone wanting to understand what a UX discovery is. If you're a Product Owner, Project Manager, Business Analyst, Content Designer, UX Designer, Developer or similar, then you'll likely work on a discovery at some point. Anyone looking to build or redesign products and services will get something from this course. I've put this course together from the User Researchers point of view as that's the hat I wear but, ultimately, the same processes and end goals apply to all the team on a discovery. 03 - Why have I never heard of a discovery phase?In the private sector, a discovery phase can be seen as a waste of time and money and are often avoided. I 100% believe this is a mistake and is exactly why I created this course. All UK government projects follow the government digital service standard. As part of that standard, teams are expected to follow the agile delivery approach. That starts with a discovery phase, before usually moving onto other phases such as Alpha, Beta and Live. That's where my experience comes from - I've conducted many discoveries across many different types of product and services, in both the public and private sector, and I want to show you how this intense period of research will almost certainly save time and money in the future and produce a happier end user!04 - These are the templates I include: Discovery / research planSample interview frameworkInterview write-up guideFindings log with sample session write-upPersona templateService blueprintJourney mapEmpathy mapResearch debt reportA research findings playback slide deckYou don't have to use these templates. If you're already researching and producing outputs then you'll likely have your own. I've included them to give you a feel for how I document the research when conducting discoveries myself. If you've not created some of these before then feel free to use them in your own research. I hope that sounds exciting. I love discoveries and cannot wait to show you how fun and rewarding they are!...

10. UX Usability Testing & User Testing, Interviews and Research Techniques.

Learn how to improve your UX design really fast. User Testing is a skill that every UX designer should know that and master. The class is aimed at designers that already know a bit about UX and would like to take their skills to the next level experienced designers can also review these classes and check if they are applying them to their work. The class is for designers of all abilities...

11. UX Design Process from User Research to Usability Testing

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When a beginner start their User Experience Design process, they get confused about where to start the UX Design Process. There are hundreds of things involved in a UX Design process and each design firm uses their own version of this User Experience Process. Project based course -→ Creating and Improving User Experience of an Ecommerce Startup called FroklandShould we start with User Interviews, Personas or Customer Journey Maps? Should we first define the scope of the product? Which UX process is related to Users or the Business?In this course, you will learn how to start User Experience process in a simplified way for beginners and why do we need User personas, feature matrix, competitive analysis etc…You will get tons of DOWNLOADABLE RESOURCES in the format ofPDF NotesUX Templates to get startedYou will learn aboutUser Life-cycle FunnelDefining the Scope of the ProductStakeholder InterviewsUser InterviewsWAAD Affinity DiagramUser PersonasEmpathy MapsUser Journey MapsFeature MatrixCompetitive AnalysisUser ScenariosUser StoriesHierarchical Task Inventory ModelUser FlowsSite MapsCard Sorting for Information ArchitectureTask Interaction ModelsWireframesPrototypes (in details with types of prototypes)Usability TestsFirst Impressions Test (5 seconds test)Essential Task TestWorkaround TestSurveys & QuestionnaireI will also show you few online tools to create User Flows, Site maps, Card Sorting, Personas and User Journey maps so you can create them online with easeIf you have any question, you can always ask meNow let's dive into the course and start learning the UX process in detail...

12. User experience research: How to ask the right questions?

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No matter whether you are new to the research scene or already have some experience, this course will help you excel in future research challenges and bring your project, product and start-up to a success. Regardless which approach to innovation you or your company adopted, all approaches are based on the deep understanding of the wishes, needs and desires of the user. Entering a dialog with your present and future consumers is essential for any development or relaunch of products, applications and services. Consumer centricity is crucial for an economic deployment of your resources. During this course, you will learn how to become an 'insight gold miner' via qualitative interviews and unveil hidden truths. With accurate preparation and execution of user interviews, your research challenge will become a success. Crafting the right questions for your interview is always a tailormade task. This course helps you to reach the goal of asking the right questions by helping you prepare properly. The course is practice oriented. To increase the learning impact, the sessions include exercises as well as theoretical background. The course takes you through the following topics: Importance of research for the success of your businessShort introduction to qualitative methodsMindset, researcher and research teamBusiness vs. research objectivesSetting up a research plan (To how many people should one speak and how to define it?)Preparing the guideline for the interviewsThe actual interview situation with what to look out for5 golden tips on how to ask the right questionsWhat is an analysis?How to proceed in an analysis?NOTE: this course focusses on qualitative research (e. g. interviews, in-depths), not on quantitative research (e. g. surveys)!...

13. User Research and Usability Testing Fundamentals for UX/UI Design

Learn the ins and outs of conducting user research and the strategies that will allow you to create the best possible human-centered digital interfaces...

14. UX Research for Apps: User-centric from Concept to Launch

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What is the key ingredient that makes apps successful? They start with a laser focus on what users need. This course teaches you the tools and techniques needed to help you step into the shoes of customers - allowing you to shape concepts that connect and design products that stick. Learn the professional secrets of conducting crucial user research quickly and inexpensively. Following a 6-step approach you will learn how to: Shape a concept Screen app ideas Conduct primary research (IDIs, surveys) Create customer journeys, personas and empathy maps Use participatory design to refine and prioritize Use Voice of the Customer research post-launch There are dozens of techniques, tools and apps discussed. Taught by veteran digital strategist and UX design researcher Dr. Todd Greenwood, this course is appropriate for anyone who is planning to build a mobile tech solution: app entrepreneurs, UX designers, and programmers. Along the way, Todd will highlight success stories and research that were used to develop some of the most successful apps like AirBnb and the research that should have been done for…well, the failures whose designers thought they could skip it. This 35-lesson course is hands-on, with a wealth of cost-effective techniques for gathering and analyzing survey data and qualitative insights. You'll know when to DIY and when and where to find companies (many research solutions have recently emerged in the mobile space) that you can call upon to help...