VoIP jobs near me - 205 jobs

, Inc. Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco. About the Team The Stitch Fix Enterprise IT Service Delivery team is committed to creating a fulfilling and inspiring place to work for all of the people who deliver that client experience - from our warehouse team to tech talent to merchants and stylists. We pride ourselves on creating a fun and collaborative environment where we solve problems together. We are seeking a hands-on networking expert who is passionate about securely managing and interconnecting physical and logical networks across our enterprise. If you are bright, kind, and motivated by challenges, we invite you to join our team. About the Role As the Senior Network Engineer at Stitch Fix, you will play a pivotal role in transforming our expanding IT team while enhancing your own skills and fostering an exceptional experience for your colleagues. You will be responsible for supporting the daily network operations across our various physical locations, creating comprehensive documentation, and promoting best practices using IT service management (ITSM) or similar models. Your role will encompass supporting our downtown San Francisco headquarters, as well as our remote offices, distribution centers, engineers, and stylists. At Stitch Fix, you will thrive in a Cisco Meraki network environment, where your expertise will be crucial to driving operational excellence and innovation. Ideal candidates should be willing to work from 6AM to 3PM EST during the warehouse business hours to render Network Infra support preferably living closer to our warehouse at Lithia Springs, GA, Atlanta or Plainfield, IN or nearby cities. You're excited about this opportunity because you will… Maximize Network Efficiency: Utilize the Cisco Meraki Dashboard for effective configuration and management of MX security appliances, MS switches, and MR access points in large warehouse\campus setup. Provide Exceptional Support: Deliver remote network assistance to on-site IT specialists and end-users, promptly addressing escalations and automated alerts across various locations. Enhance Wireless Performance: Conduct wireless site surveys and generate detailed heatmap reports with Ekahau to optimize network performance, capacity, and reliability. Establish Best Practices: Define and implement best practices for validating and deploying network firmware updates and warehouse automation systems. Manage Monitoring Tools: Oversee advanced network monitoring and observability tools like AppNeta and Datadog, ensuring ISP connectivity with robust failover and high availability. Secure Wireless Access: Administer 802.1X and EAP-TLS authentication integrated with MDM platforms to protect enterprise wireless connectivity. Oversee Connected Services: Manage network-connected hardware and services, including VOIP, security cameras, Zoom room setups, and time clock systems. Organize IT Operations: Maintain organized IT tickets and change management processes using Freshservice, ensuring compliance with SLA standards. Track Assets Accurately: Ensure comprehensive inventory management, asset tracking, and change management records are maintained for accountability. Cultivate a Positive Culture: Mentor team members and foster a collaborative work environment, enhancing the IT experience for all colleagues This role offers an exciting opportunity to make a significant impact in a forward-thinking team. We're excited about you because you have… Extensive Experience: 8-12 years in enterprise network engineering, with over 6 years specifically working with Cisco Meraki hardware in distributed, multi-site environments. Proven Network Management: Demonstrated success in operating large networks with 500+ devices per site, supporting over 1,000 users across corporate offices, distribution centers, and remote locations. Wireless Security Expertise: Specialized knowledge in wireless security architecture, particularly with 802.1X, EAP-TLS, and certificate-based authentication. Strong Networking Skills: Solid foundation in routing, switching, VLAN segmentation, traffic shaping, VPNs, and firewall policies. Experience troubleshooting LAN/WAN connectivity issues in dynamic, high-pressure environments. Cloud Services Management: Comfortable managing cloud-adjacent network services (e.g., AWS, GCP) and integrating automation-friendly tools. Documentation and Reporting: Confident in drafting root cause analysis (RCA) reports, maintaining up-to-date documentation, and utilizing ticketing/change management systems. Collaborative and Mentoring: Communicative and passionate about mentoring others within a fast-paced, diverse tech culture, with a willingness to participate in on-call rotations and travel to Stitch Fix locations as needed. Certifications Advantage: Cisco Meraki Solutions Specialist (CMSS) certification preferred. Possessing relevant networking and wireless engineering certifications is a valuable asset. Why you'll love working at Stitch Fix... We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You'll bring these characteristics to life in everything you do at Stitch Fix. We cultivate a community of diverse perspectives- all voices are heard and valued. We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. We win as a team, commit to our work, and celebrate grit together because we value strong relationships. We boldly create the future while keeping equity and sustainability at the center of all that we do. We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact. We offer comprehensive compensation packages and inclusive health and wellness benefits. Compensation and Benefits This role will receive a competitive salary and benefits. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, location, and performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site. Salary Range$87,800-$146,000 USD This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: **************************************************************** Recruiting Fraud Alert: To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at ************************************** or ************************************** Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email *********************. You can read more about Recruiting Scam Awareness on our FAQ page here: ***************************************************************************************

Description & Requirements Maximus is seeking a Contact Center Supervisor to join our team. This is a remote role responsible for leading and developing a team of Customer Service Representatives (CSRs/Agents) within an omnichannel environment. The Contact Center Supervisor reports directly to the Operations Manager and/or Director. In this position, you will provide day-to-day coaching, agent development and support to your team, manage escalated or complex customer cases, and oversee the assignment of work as directed by the Operations Manager. The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to contact center agents with the goal of meeting program objectives and customer service level agreements. This is a fully remote role. *Position is contingent upon contract award* Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources - Develop work schedules and assign duties to direct report personnel to ensure efficiency - Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources - Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems - Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks - Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports - Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis - Participate in meetings and recommend changes to policies and procedures - Assume leadership responsibility for departmental tasks and call center activities as required - Support and enforce call center expectations - Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work. - Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership - Maintain a high level of confidentiality while performing all work tasks - Perform other duties as assigned by leadership. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully. - Supervisory or team lead experience in a remote contact center environment - Excellent communication, coaching, and problem solving skills - Technical proficiency with remote-work technologies - Ability to troubleshoot basic technical issues related to softphones, VPNs, CRMs, and remote workstation tools - Process improvement experience, including identifying operational gaps, streamlining workflows, and driving efficiency or quality improvements Home Office Requirements: - Hardwired internet (ethernet) connection directly into modem required - Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - Video calls may be requested on occasion. Proper background and attire are required - Must be available by Voice over Internet Protocol telephony (VoIP), email, and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 56,000.00 Maximum Salary $ 76,500.00

MEET MAE Mae is a venture-backed digital health solution on a mission to improve the health and quality of life for mothers, babies, and those who love them. Mae has created a space where complete digital care meets culturally responsive, on-the-ground support. We address access gaps and bolster physical and emotional well-being through continuous engagement, risk assessment, early symptom awareness, and a community-led model of support for our users. Mae has demonstrated traction with healthcare payers as a solution to address the implicit, explicit, and structural biases that hinder equitable maternal health. In addressing whole-person care and focusing on self-advocacy, education, and community, we seek to improve the outcomes for mothers, while also reducing clinical costs of care at impactful scale. See what we're doing at MeetMae.com, and @maehealthinc on IG. At Mae, we are: Solution-Oriented. We make every problem an opportunity to improve. Curious. We demonstrate focused curiosity. Mission-connected. We ensure mamas and doulas are heard. Adaptable. We learn, adapt, and execute. Data-driven. We quantify the uncertainty. Accountable. We own our decisions and their outcomes. Transparent. We don't hide the hard stuff. Job Description Mae is looking for a Head of Clinical Operations/COO who is passionate about maternal health equity. This is a leadership role responsible for the quality and performance of health plan operations with both team management and team oversight responsibilities. While the primary focus is on Mae's health plan related operations, this role will also drive cross-functional process improvements and strategic operational initiatives to drive overall business performance. The Head of Clinical Operations/COO will report directly to the Chief Executive Officer and directly manage the Claims & Billing Team and the Members Services Team Manager who manages Mae's member-facing teams. A successful Head of Clinical Operations/COO at Mae is: A seasoned clinical operations leader who has historically performed and/or directly overseen day-to-day health plan operations (member-facing care, billing & claims management, new member enrollment) A builder who has rolled up their sleeves to create processes, teams, and structure driven by strategic priorities A people leader who can develop high-potential team members while also mentoring less experienced team members in a fast-paced setting Driven by mission and impact, motivated by solving complex problems, and energized by creating structure and clarity where none existed before Technically fluent and system-minded, comfortable using and optimizing modern tools and platforms as well as able to design fit-for-purpose workflows within these tools that scale with the organization Experienced in and energized by guiding teams through change with clarity and empathy, and fostering a culture that embraces continuous improvement Key responsibilities: In your first 90 days: This role requires a blend of tactical and strategic execution. Your first objective is to drive the strategic restructuring of member-facing roles into a new ‘Member Services Team' consisting of: Outreach Specialists responsible for outbound outreach to health plan members to provide education on Mae and achieve monthly enrollment targets Care Coordinators responsible for coordinating more complex member needs, providing pregnancy education, and conducting health assessments. Member Engagement Specialists responsible for managing routine member communications (phone, e-mail, text) to encourage doula and platform engagement or facilitating benefits requests. Alongside a new Member Services Manager, you will implement role & process definition to drive our most critical company metrics: new member enrollment and doula utilization. You will also take over management of the Claims & Billing Team, where you will: Manage a team of billing specialists who are responsible for processing Mae's health plan claims and doula payments Ensure quality and performance standards are defined for core processes and meet the needs of the business Review high level billing trends including denials and underpayments After 90 days: You'll continue to improve and refine your team's processes and performance while transitioning to an oversight role for the Member Services Team. In addition to direct oversight, the Head of Clinical Operations/COO will act as a process and quality consultant for the Member Services Team Manager to: Ensure quality and performance standards are defined for mission-critical processes and meet the needs of the business, Ensure internal tools and workflows are optimized for scale, Monitor high-level trends and proactively identify opportunities for improvement, Collaborate with product, engineering, and leadership teams to implement designed changes to workflows, tools, and standards You will be responsible for executive reporting and strategic planning on key member-facing processes, including but not limited to: Member support performance & trends (e.g. first-response and resolution objectives) Member grievance management (e.g. timeliness to resolution, repeated grievances, adherence to procedures) Claims trends to identify strategic opportunities to improve processing to minimize risks Improper billing investigation trends, collaborating with Compliance to develop enhanced fraud, waste, and abuse prevention tactics With our cross-functional leadership team, you'll develop a strategic operational roadmap aligned to our company goals with a focus on: Internal Tool Ownership & Optimization: Maintain a detailed understanding of internal tools critical to health plan operational processes (e.g. third-party billing platform, customer support ticketing platforms, internal VOIP/phone system). This understanding will drive strategic insights, such as: Optimized workflows, efficiency, and collaboration Identifying when the tool is no longer fit-for-purpose and source new and improved solutions Quality, Change Management & Process Improvement Initiatives: Evaluate the comprehensiveness & quality of procedural documentation and develop strategies to improve and align to a cohesive internal standard Define and implement strategic change management initiatives to improve quality, performance, and efficiency Drive process optimization initiatives using data-driven methodologies such as Lean, Six Sigma, or similar frameworks Collaborate with cross-functional teams to implement process improvements and ensure alignment across departments Report on operational performance and present findings and recommendations to leadership for strategic decision-making Maintain oversight of member engagement and billing related product enhancements Qualifications What we are looking for: Bachelor's Degree 5+ years' combined experience in health plan operations with demonstrated process improvement/change management responsibilities Experience working in fast-paced or start-up environments People management experience Strong understanding of quality management systems and performance measurement frameworks (e.g., KPIs, SLAs) Demonstrated experience developing and managing standard operating procedures and documentation Exceptionally organized and process oriented Thoughtful, strategic, and efficient Strong, proactive, and responsive verbal and written communicator Preferred Experience: Master's Degree (e.g. MBA) or Process Methodology Certifications (e.g. Lean, Six Sigma) Additional Information Benefits include Competitive salary and equity Healthcare benefits 401K Flexible work location Additional Information Salary range: $140,000 - $175,000 annually, depending on experience 40 hours/week expected (standard business hours, Monday - Friday) We are currently only hiring US based applicants and are unable to sponsor visas. All your information will be kept confidential according to EEO guidelines. All your information will be kept confidential according to EEO guidelines. Mae Health Participates in E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

We are looking to hire a talented, experienced individual who thrives in a remote-working environment and enjoys multi-tasking. In order to be considered for this role, please complete all three requirements: 1. Fill out our mandatory Application Form here. 2. After completing Step 1, click "Apply Now" on this screen. 3. Submit your CV and key details at the bottom of the screen. More about the role... Location: Anywhere (Remote) Working hours: Applicants need to be available during US weekday mornings (Eastern Standard Time) Number of hours required: 60 - 160 hours per month, depending on candidate and client needs Job-type: Contract Rate: Fixed rate per hour, dependent on experience We are a dynamic, remote, and international company. Our clients and team are based all around the globe, and we pride ourselves on our integrity and service excellence. Our distinctive business model ensures a healthy company culture, and a commitment to providing our team flexibility and opportunities. If the requirements below align with your qualifications and experience, we look forward to hearing from you. Responsibilities may Include: Content creation Social media scheduling and posting Social media community management Email marketing Copywriting Basic design Podcasts Video editing Web building and maintenance Digital Advertising (Google / Meta / Social Media) Data analytics and review SEM / PPC / Paid search / Affiliate Marketing Advising on best practice Communication and presentations Creating processes Mandatory Requirements: Excellent in English - written and spoken Excellent communication skills At least 3 years corporate work experience High School Diploma or equivalent Weekday availability that allows you to meet client expectations and deadlines Proficient in Microsoft Office Proficient in all social platforms: Facebook, Instagram, X, LinkedIn, YouTube etc Experience in post scheduling and metrics Experience in content creation (visual and text) Experience in paid advertising Know-how ito increasing engagement, click-through, conversions Familiarity with current technologies - like desktop sharing, cloud services and VoIP Tech-savvy and able to adapt to new software quickly Consistent access to high-speed internet access Own reliable computer with updated software Contactable references Preferred Attributes: Exceptional attention to detail Self-motivated and disciplined Organised ProactiveCreative Excellent time management Professional and discrete Able to work in a solo environment Experience working remotely Recruitment Process: Meet qualifying criteria Submission of form and updated CV Only shortlisted applicants will be contacted Submission of short introductory video Virtual interview Submit portfolio or examples of work Skills assessment Reference check

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! Job Description: At Job Duck, we are seeking a dedicated Case Manager to join our team and play a pivotal role in guiding legal cases from initiation through resolution. This position is ideal for someone who thrives in a detail-oriented environment, enjoys building strong client relationships, and excels at keeping complex processes organized and on track. Each day, you will ensure seamless case progression by managing documentation, supporting attorneys, and maintaining proactive communication with clients. Candidates who are resourceful, empathetic, and committed to accuracy will find this role both rewarding and impactful. • Salary Range: 1220 USD to 1320 USD Responsibilities include, but are not limited to: Monitor demand status and provide timely updates to the legal team Communicate with courts, medical providers, opposing counsel, and other third parties as needed Suggest workflow improvements and participate in ongoing training Assist attorneys with legal research, case preparation, and trial readiness Follow up on missing documents such as claim reports, health insurance cards, and driver's licenses Draft legal demands with precision, supporting them with research and case facts Organize, scan, and upload documents into the firm's system for easy access Conduct thorough audits of new case files to ensure documentation is complete and accurate Manage all stages of assigned legal cases from inception through resolution Perform initial contact calls with clients to gather information and set expectations Prepare settlement packages to ensure timely resolution and smooth disbursement processes Collect, organize, and maintain case-related documents including medical records, police reports, and insurance information Requirements: •Office Hours: Monday to Friday, 8:30 AM - 5:30 PM EST •2-4 years of experience in a legal environment, preferably personal injury case management •Software: Ring Central (VoIP), Filevine •Required skills: Effective multitasking and time management Strong verbal and written communication skills Proficiency in legal case management software Detail-oriented with high standards for accuracy Ability to work independently and collaboratively Familiarity with medical records, billing, and case documentation Professionalism and empathy in client interactions Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

Pay $21.88 - $23.32 an hour Join Our Team as an Information Services Media & Technology Support Specialist! Are you ready for a fast-paced, hands-on role that blends audio/visual expertise with IT support? In this on-site position, you'll set up, operate, and maintain A/V equipment for live events, trainings, and conferences-while also supporting and maintaining our in-house technology systems. You'll work closely with the Director of IS Support Services to identify and implement cutting-edge solutions that meet our agency's needs. From laptops and desktops to VOIP phones, mobile devices, printers, and A/V gear, you'll be the go-to expert ensuring everything runs smoothly. Core Responsibilities Activities include but are not limited to the following: A/V Support Responsibilities (20%) Microphones, speakers, projectors, video displays, and meeting recording. Manage sound levels, video playback, and transitions. Oversee A/V equipment inventory. IT Support Responsibilities (80%) Provide excellent customer support by resolving technical issues promptly and professionally. Receive, respond to and document support calls in the Support Services Call Center. Install, configure, maintain, repair, and troubleshoot end user workstation hardware and peripherals. Configure mobile devices and assist end users with basic functionality. Support remote sites through proactively scheduled on-site visits and responding quickly during emergencies. Update asset inventory when making system changes, additions, moves and disposals. Provide end users with basic computer system training. Coordinate with vendors for external support of computers, telephones, printers, audio/visual equipment and other hardware. Participate in the after-hours Support Services Team on-call rotation. Escalate cybersecurity requests and concerns to IS Security Personnel. Assist the Network & Telecom Team with special projects, when required. Adhere to mandatory abuse reporting laws and FERPA/HIPAA/HITECH requirements. Other duties as required. Qualifications Associate's Degree in field of Computer Science or related field OR 1+ years' experience in a technical support, audio/visual or customer service role. Experience with the following technologies: Mobile Devices: Android, Apple iOS devices Networking: Configuration of Personal or SOHO Routers, Entry-Level Troubleshooting Networking Protocols: TCP/IP PCs & Peripherals: Diagnostics & Troubleshooting, Hardware Software: Asset Management, Help Desk or Ticketing/Tracking, Microsoft Office, Remote Assistance, Virtual Meeting (Teams, Zoom, Etc.), Windows Tools: Cable Testers, Crimpers, Network Toners Knowledge or familiarity of the following technologies: Active Directory: NTFS Permissions, Users & Groups A/V: Microphones, Projectors, Soundboards, Sound Systems, Video Switchers Networking: Basic understanding of IP networks, Ethernet cabling, firewalls, routers, switches & wireless Office 365: OneDrive, Outlook Online, Teams Software: Mobile Device Management Telecommunications: Basic understanding of VOIP Flexible hours including nights, weekends, and working from home required. After-hours on-call responsibilities. Travel is required. Must have a valid NYS driver's license & dependable vehicle. Benefits Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off. Comprehensive Health/Dental/Vision Direct Deposit Flexible Spending Account (FSA) Retirement Plan 403(b) Life Insurance Voluntary Benefits Employee Assistance Program (EAP) Generous PTO Plans (Sick, Vacation and Employee Leave) Tuition Reimbursement Service Awards Employee Appreciation Events Employee Discounts Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career. Please visit our careers website to access the full job description located within the job posting. upstatecpjobs.org

Job Description Work Hours: Must have flexible open availability Pay Range: $16.00/hr Reports to: AHS General Manager Job Type: Full-time About AnswerNet: AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., ECC (Energy Choice California), Synergy Solutions, TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year. Job Summary: Customer-focused L1/L2 Helpdesk Technician responsible for providing first and second-level technical support to end-users for issues related to hardware, software, and network systems. This position will involve researching, diagnosing, troubleshooting, finding solutions, and taking ownership of customer-reported issues to ensure they are resolved. When necessary, unresolved issues should be escalated to the appropriate internal teams following standard procedures. The ideal candidate will possess excellent communication skills, a strong technical background, and the ability to efficiently troubleshoot and resolve issues. Responsibilities: Inbound and Outbound Calls Serve as the first point of contact for end-users seeking technical assistance via phone, email, or helpdesk tickets. Root cause analysis probing Providing immediate solutions to common user issues. Ticket Routing Document accurate records of all support requests, resolutions, and follow-ups. Knowledge Base Utilization Responsible for the ongoing maintenance of AnswerNet's desktop environment. Creates and maintains user e-mail accounts. Virtual Machine and or Remote Desktop support Oversee monitoring network systems, including network outages. Ensuring service level agreements are met. Managing user accounts and their associated attributes, such as name, email address, password, security groups, and multifactor authentication in Azure AD, or through Microsoft Active Directory on Windows Server 2016, 2019. Install, configure, and troubleshoot hardware, software, systems, networks, printers, and scanners. Required Qualifications: Ability to work from home (this is a remote position) Prior Technical Support or Help Desk experience High School Diploma or equivalent Phone Etiquette History of Customer Service Excellent verbal, writing, grammar, and communication skills Critical Thinking and Problem-Solving skills Attention to Detail Familiarity with Help Desk Applications (Ex. Zendesk, FreshService) Familiarity with VOIP or Telephony services Ability to provide step-by-step technical help, both written and verbal Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified IT Professional) are a plus WAH Requirements: PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible) Hard-wired high-speed internet connection (ethernet cable) USB-connected Headset Webcam A quiet dedicated place to work free from distractions including pets and children.

About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi , the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Senior Manager Telecom Analytics and Reporting wanted in NYC to Design and implement interactive voice response (IVR) workflows that improve the call experience for potential enrollees, members, clients, providers, brokers, and other users. Partner with customer facing contact center teams to develop technical solutions. Develop and deploy contact center technical standards across virtual call center globally. Identify opportunities to leverage existing technology solutions and new technical solutions to improve customer, client, provider and agent experiences. Design and document technical solutions, including architectural documents, engineering design documents and operational documentation. Serve as an IVR escalation point. Develop standard operating procedures for support of technical solutions. Ensure adequate system capacity to support business growth projections. Oversee all IVR projects from inception to implementation and post cut-over support. Responsible for overall design, expansion, and enhancements of IVRs and call flows. Design and deploy new applications with other IT systems integration for other products. Develop applications that can retrieve data using various data sources and data types through internal ingestion systems. Collaborate across stakeholders including IT, Engineering, Product, and Vendor resources to successfully deliver projects. Use experience designing and deploying complex contact center solutions leveraging InContact CXOne platforms and technologies. Use InContact Studio, IEX, Thin Agent, MAX Agent, and DID configuration. Use Central, CXOne, and InContact's reporting and analytics tools. Use ability to integrate InContact platforms with other technology. Use voice-centric programming languages and industry standard call recording platforms. Design solutions that balance both customer's needs and aligns to IT's technology roadmap. Use understanding of supporting and troubleshooting complex, global VOIP deployments including SBCs, SIP trunking and multiple carriers. Option to telecommute. Bachelor's degree in Information Technology or Computer Science plus 6 months of experience in job offered or similar occupation. Salary: $115,000/yr. Send resume to: P. Nevins, Capital Rx, 228 Park Avenue South, Suite 87234, NY, NY 10003. Salary Range$115,000-$115,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************

About Primal Labs: Primal Labs™ strives to provide high-quality products that meet the most stringent requirements for both potency and purity. All formulas under our Primal Labs™ brand are developed by doctors and scientific experts who are constantly searching the globe for the very best natural ingredients. Our formulas only include ingredients that are demonstrated to provide individuals (not animals) with the support they need to stay on top of their health naturally. JOB SUMMARY We are seeking a motivated and customer-focused Remote Outbound Sales Agent to join our team. In this role, you will connect with customers who have recently made an online purchase, fostering strong relationships and providing personalized product or service recommendations. Your primary goal will be to enhance customer satisfaction while driving repeat sales and upselling opportunities. PRIMARY DUTIES AND RESPONSIBILITIES The list below is intended to capture the most essential duties and responsibilities of the job. The list is not exhaustive, and other duties may be assigned at any time. • Call our customers who have already purchased products and help them solve their problems by offering a tailored solution of dietary supplements and information • Listen to our customers to provide personal one-to-one feedback and solutions that fit our individual customers' needs - not just random product “one-size-fits-all” solutions like so many other companies offer • Use our custom in-house world class CRM to work through your daily leads, and access any appointments or repeat customers in your schedule • Use a VOiP phone system that is synced to the CRM, which allows you to get a high pickup rate due to its integration to the CRM and local area codes to the customers • Upsell and process the transaction while the CRM does the rest - this allows you to focus on sales and the customers and spend more of your time selling SCOPE • This role reports to the Sales Manager and is responsible for achieving individual and team sales targets. • The position requires a high degree of self-motivation, discipline, and the ability to work independently in a remote environment. REQUIRED QUALIFICATIONS Education • High School Diploma or equivalent required Experience • At least 1 year of B2C sales experience required. • Experience in the health/wellness industry is a strong plus. KNOWLEDGE, SKILLS, AND CAPABILITIES • Excellent communication and interpersonal skills • Strong sales and negotiation skills • Proficiency in CRM and sales tools • Strong time management and organizational skills • Ability to work independently and as part of a team • Problem-solving and critical thinking skills • Results-oriented with a strong work ethic • Proficiency in Microsoft Office Suite WORKING CONDITIONS AND PHYSICAL DEMANDS • Remote Position: As a remote sales agent, you'll have the flexibility to work from home with a reliable internet connection. You'll need to be disciplined and self-motivated to stay on track and productive. • Home Office Setup: You'll need to create a dedicated workspace in your home that is free from distractions. Fast Internet Connection - minimum of 100Mbps upload speed to perform at the required quality with the demands of our VoIP and CRM systems - check your speed here: ************************* • Communication Tools: You'll be using various communication tools to connect with your team and customers. It's important to be comfortable using these tools and to be able to communicate effectively in a virtual environment. • Time Management: Effective time management is crucial for remote sales agents. You'll need to be able to prioritize tasks, manage your time efficiently, and stay organized. • Self-Discipline: Working remotely requires a high degree of self-discipline. You'll need to be able to stay focused and motivated ______________________________________________________________________ The above statements are intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, scope, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! Job Description: Join Job Duck as a Legal Operations Specialist and become an integral part of a dynamic legal team committed to excellence. In this role, you will manage critical scheduling, coordinate with courts and clients, and ensure legal documents are accurate and timely. You'll support attorneys with research, filings, and case preparation, helping streamline operations and improve efficiency. This position is ideal for someone proactive, detail-oriented, and confident in handling time-sensitive tasks while fostering strong professional relationships. If you thrive in a fast-paced environment and enjoy taking ownership of responsibilities, this is the perfect opportunity to grow and make a meaningful impact. • Salary Range: $1,150 USD to $1,220 USD. Responsibilities include, but are not limited to: Handle communications with court staff, attorneys, and clients Follow up with clients on missing documents and required filings Review and organize discovery documents for completeness and accuracy Support attorneys with research and drafting simple legal documents Coordinate billing and communicate with clients regarding payments and retainer status Collaborate with the legal team to improve operational efficiency Manage attorney calendars and coordinate court dates with judges' offices Assist with legal filings such as motions, notices, and appeals Check legal documents for errors before submission Ensure compliance with deadlines and maintain organized workflows Requirements: • Office Hours: 9:00 AM - 6:00 PM EST • Time Zone: EST • Type: Legal Assistant - Bilingual • Location: Remote • Software/Tools: • Outlook (Calendar Management) • CRM (Client Management) • VPN (Secure Access) • Email and VoIP systems for communication Required Skills • Minimum of 1-2 years of experience as a legal assistant, or in a legal support role and/or related Bachelor's degree in legal studies. • Excellent English fluency, including legal and technical terminology • Strong communication skills (written and verbal) • Ability to multitask and prioritize effectively • Attention to detail and accuracy in legal documentation • Proactive and assertive personality with a sense of urgency • Problem-solving and organizational skills • Team player with a collaborative mindset • Ability to work under pressure and meet deadlines • Leadership potential and initiative for growth • Strong Legal background Work Shift: 9:00 AM - 6:00 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

We are looking for a Virtual Assistant to provide administrative support to our team while working remotely. As a Virtual Assistant, you will perform various administrative tasks, including answering emails, scheduling meetings and making travel arrangements. For this role, a strong Internet connection is required, along with experience using communication tools like Skype. Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision. Responsibilities Respond to emails and phone calls Schedule meetings Book travel and accommodations Manage a contact list Prepare customer spreadsheets and keep online records Organize managers calendars Perform market research Create presentations, as assigned Address employees administrative queries Provide customer service as first point of contact Requirements and skills Proven experience as a Virtual Assistant or relevant role Familiarity with current technologies, like desktop sharing, cloud services and VoIP Knowledge of online calendars and scheduling (e.g. Google Calendar) Excellent phone, email and instant messaging communication skills Excellent time management skills Solid organizational skills High school diploma; additional qualifications as an Administrator or Executive Assistant are a plus Package Details Flexible Schedule 401K / Retirement Plan Vision Insurance Dental Insurance

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role As a Senior Lifecycle Marketing Manager at Figure, you will architect and execute end-to-end strategies that engage customers throughout their journey-fueling product adoption, retention, and cross-sell across HELOC and DSCR offerings. Leveraging AI-driven programs such as voice, voicemail, and SMS, you'll ensure every touchpoint is personalized and seamlessly integrated into existing lifecycle email triggers and nurture flows. This role demands a deep understanding of customer behavior across crypto and mortgage products, and the ability to transform that insight into campaigns that move the needle on funnel conversion and revenue growth. In this cross-functional role, you'll collaborate closely with Product, Compliance, Design, Engineering, and external partners to drive growth across multiple initiatives. You'll thrive in a fast-paced environment, iterating on content and sequences to improve engagement and conversion. With strong analytical skills and the ability to communicate technical needs clearly, you'll help shape a scalable lifecycle marketing engine that delivers measurable business impact. What You'll Do Build and maintain data-driven lifecycle marketing strategies to drive revenue growth, product engagement, and cross-sell as needed. Drive funnel conversion metrics across Figure's HELOC and DSCR products through AI voice, voicemail and text programs and tools. These AI programs must also intersect seamlessly with our many lifecycle email nurture sequences and triggers that already exist. Build a deep understanding of our customer journeys and value propositions across all of Figure's mortgage and crypto products. Work and communicate clearly with cross-functional teams (Compliance, Marketing, Product, Design, Engineering, and external partners) and manage multiple lifecycle programs and initiatives to drive funnel conversion, user engagement and product adoption across Figure's product ecosystem. Maintain operational excellence and clear/concise naming conventions and documentation for reporting purposes. Understand technical concepts enough to communicate requirements to technical teams. Test and iterate on existing sequences to improve progression, conversion, and ultimately grow revenue. Proofread and ensure content meets brand and compliance guidelines when delivering assets, in a smooth and timely manner. Ensure that all deliverables meet brand guidelines and quality standards. Excel in a fast-paced environment and be comfortable meeting tight deadlines. Demonstrate strong analytical skills with the ability to pivot based on data and optimize towards KPIs. What We're Looking For 4+ years of experience in email marketing, SMS, and/or marketing automation broadly. Expert with Braze, or other marketing automation tool and strong understanding of HTML and/or Liquid code. Experience with VoIP platforms like NiCE or RingCentral. Experience working with voice and text AI tools like Regal, Decagon, Sierra, and others are a big plus. Understanding of advanced segmentation, databases, and logic. Proven experience managing A/B tests and optimizing email campaigns with tangible growth and revenue results. Experience in Financial Services and Fintech is a plus. Excellent project management skills with the ability to prioritize tasks and meet deadlines. Strong communication and collaboration to work effectively with cross-functional teams. Salary Compensation Range: $104,000-$130,000/yr 25% annual bonus target, paid quarterly Company equity in the form of RSUs This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs Benefits Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care, 401k, and commuter benefits Employer-funded life and disability insurance coverage 11 Observed Holidays & PTO plan Up to 12 weeks paid family leave Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-SB1 #LI-Hybrid

Powelson Consulting powelsonconsulting.com Powelson Consulting is looking to hire dedicated, tech\-savvy, and customer service\-driven professionals for our Work From Home Department. In this role, you will have the opportunity to accept a myriad of customer services, sales, technical, and administrative projects that range from part\-time, contract, temporary, and regular full\-time. While some of these projects are full\-time placements, they are not considered Direct Hire as you would be working for us here at Powelson Consulting. With the COVID\-19 pandemic\-driven need for Work From Home\/Remote\/Telecommute, a myriad of small, medium, and large corporations are instituting Work From Home protocols. This means that we have access to clients, companies, and organizations that previously did not offer remote work\/opportunities. For all of our Work From Home\/Remote roles, they are all 1099, Self\-Employed, Contract\-based roles. Even though most have an hourly rate, these are not considered direct\-hire and therefore are 1099 positions. Most of our available contracts are Call Center, Customer Service, Sales, or data\-entry\/management\-based roles. Job Requirements: · *Quiet* workspace in your home or a private office. This is required. No distractions, pets in the room, children, etc. Your workspace must be office\-friendly. Some of our contracts are customer service in a call center environment. Please keep this in mind when applying. · Fluency and proficiency in utilizing multiple tabs, monitors, programs, portals, tools, applications, and software simultaneously with an extreme comfortability in data entry. · Phone, email, text\/SMS, and overall office etiquette. You must be compassionate, friendly, sympathetic, empathetic, and understanding when needed and at the appropriate times. · Must be EXTREMELY comfortable in talking with people. Even if you choose data\-entry\/text\/chat\-only options, you still need to be able to pick up a phone (or headset) and talk to people, while demonstrating professionalism. · A modern, well\-equipped, (non\-Chromebook or MAC), laptop and\/or desktop that *can* meet relatively strict technical requirements. · Regular home (or business) internet service. NO hotspot is accepted! Wi\-Fi is okay, but, ethernet\/wired internet *may* be required on some projects. · Access to a VoIP headset. At the very least, you need Bluetooth noise\-canceling headset. · Some projects require a flash drive, so access to a USB flash drive (up to 64gb) *may* be required. · Occasionally, some of our contracts require dual monitors. You will be able to see the parameters in the job description before accepting that role. It is advised that if you plan to work long\-term in remote work, attaining a dual monitor system is in your best interest. "}}],"is Mobile":false,"iframe":"true","job Type":"Contract","apply Name":"Apply Now","zsoid":"683301298","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Number of Positions","uitype":32,"value":"100"},{"field Label":"Industry","uitype":2,"value":"Customer Service"},{"field Label":"Salary","uitype":1,"value":"10\-17\/hr"},{"field Label":"City","uitype":1,"value":"Williston"},{"field Label":"State\/Province","uitype":1,"value":"North Dakota"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"58801"}],"header Name":"Join our Work From Home Department","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00234003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"**********15303121","FontSize":"15","google IndexUrl":"https:\/\/powelsonconsulting.zohorecruit.com\/recruit\/ViewJob.na?digest=zmrxf2ml.MTGSn0Fb50JZB7iOT1YDwuF0qVH1oa2ULk\-&embedsource=Google","location":"Williston","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"iss8869fc7c284fa440d5b1c0438f275f31d4"}

Must Have Technical/Functional Skills * Strong experience with Voice / VoIP management tools and processes * Strong knowledge and experience with Cisco Unified Call Manager * Good knowledge and experience with SBC technologies (Oracle) * Strong understanding of call recording systems (Nice) * Strong E911 experience * Good knowledge and familiarity * with Cisco UCS * Good experience with general networking technologies * Strong understanding with Microsoft Teams Calling * 3+ years of experience managing large call manager telephony environments Roles & Responsibilities * Configure and enable Teams Phone System, policies, calling plans, and number assignments. * Work with SBCs (AudioCodes/Ribbon) for Direct Routing setup and testing. * Perform user cutovers from Cisco to Teams in coordinated migration waves. * Configure Teams call queues, auto attendants, voicemail, and routing policies. * Migrate and validate analog and specialty lines (gateways/intercom/paging). * Coordinate with carriers for number porting and PSTN transitions * Reconfigure or decommission Cisco voice gateways and SIP trunks postmigration. * Update routing tables, dial peers, E911 configurations, and failover paths. * Support coexistence scenarios during phased migration. * Provide L2/L3 troubleshooting during pilot and mass migration phases. * Identify issues in SBC routing, Teams policy conflicts, or device registration failures. * Handle escalations related to call quality, dropped calls, and network dependencies. * Create detailed SOPs, migration runbooks, rollback plans, and user guides. Salary Range $105,000-$115,000 year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Studen t Loan Refinancing. #LI-SP1

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description The Virtual Field Representative will be responsible for the commercialization of Vertex Pharmaceuticals therapies via teleconference and/or telephone to selected health care offices and providers. They will provide impactful key clinical information and educational materials as part of their remote engagements. VFRs will need to be flexible regarding job responsibilities as they will include a variety of tasks: white space coverage, vacant territory coverage, as well as partnering with Vertex employees to ensure stakeholder needs are addressed. The VFR will create positive virtual interactions and foster appropriate growth for Client's products. Additionally, they will possess excellent customer service skills and have polished marketing and commercial acumen to meaningfully engage current office stakeholders and develop trusting healthcare provider relationships within those offices. Those skill sets will also be needed to explain the features of assigned products as well as addressing questions and concerns to ensure appropriate therapeutic use. Furthermore, they will possess the ability to learn and communicate on complex medical topics, industry compliance guidelines, Vertex programs, pharmacy, and insurance landscapes. EVERSANA Deployment Solutions offers our VFRs competitive hourly compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, 401-k plan with an employer match, and an incredible list of comprehensive employer benefits that includes medical, dental, and vision insurance along with a whole host of other valuable programs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: Complete assigned disease state and product training, upon approval, within required timeframes to set the standard s, developing a comprehensive understanding of the market, disease state, clinical information, and core selling messages Deliver review committee approved, education-focused messages, as well as the assigned therapeutics area disease-state information to selected HCPs. Partner with existing Vertex employees to build and execute business plans. Enhance HCP awareness of Vertex Pharmaceuticals products and clinical data. Equip HCPs with appropriate tools to facilitate a robust clinical conversation, enabling them to teach their patients about the assigned therapeutic area. Build HCP trust, knowledge, and confidence in identifying possible treatment gaps in appropriate patient groups. Increase awareness of the assigned therapeutic area and empower HCPs to identify treatment gaps in diagnosed patients. Expected to achieve call activity and adherence goals; as well as brand performance objectives set forth by the Client Ensure that sample and literature requests are generated accurately and perform appropriate follow up and investigation on product shipments as needed Maintain database entries on targeted customer calls including attempts, product discussions, literature requests, and sample requests Provide feedback and recommendations to team leadership on areas and opportunities for improvement Comply with all company, PDMA, compliance and regulatory policies and guidelines Work independently from "remote" home office Cultivate assigned virtual territory & be accountable for measurable results All other duties as assigned #LI-CG1 Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. Bachelor's degree from an accredited college or university 2 + years sales experience in an outbound Virtual/Tele-sales or field sales role preferably with a healthcare or pharma emphasis Pain experience is preferred Launch experience is a plus Strong sales aptitude on a highly competitive markets, documented sales results, and a rich understanding of the total office call Proficiency in Microsoft Office software especially Word, Excel and Outlook required with the and ability to learn new software as needed Excellent communication & rapport building skills Ability to learn complex medical topics, adhere to established compliance guidelines, patient assistance programs, pharmacy and insurance/market access landscapes Aptitude and confidence to converse with physicians, as well as all levels of medical office staff Stable internet connection adequate to support voice over VoIP calls and virtual call platforms Additional Information Patient Minded - I act with the patient's best interest in mind. Client Delight - I own every client experience and its impact on results. Take Action - I am empowered and hold myself accountable. Grow Talent - I own my development and invest in the development of others. Win Together - I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters - I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity - I create an environment of awareness and respect.. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at *****************************. Follow us on LinkedIn | Twitter

The Cyber Information Assurance Analyst SME provides IT support services for the Marine Corps Logistics Base by independently conducting complex security analyses of classified and unclassified systems for compliance with security requirements. Performs Command Cyber Readiness Inspections, vulnerability evaluations, and utilizing various security technologies and tools to assess the security posture of intricate computer systems and networks. Responsibilities include conducting vulnerability and risk analyses, participation in penetration studies, and defining security requirements for a range of computing systems. Recommends solutions to enhance security, gathers technical information to align with organizational goals, and offers technical analysis and advice to client executive management on system improvements, focusing on areas like information systems architecture, networking, and communication protocols. This position is on-site in the Albany, GA area. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act. ESSENTIAL REQUIREMENTS Secret Clearance is required and must be maintained for employment. Must be eligible for an IT-II upon assignment. Tenable Certified NESSUS Auditor required and must maintain CSSP Auditor Certification. IAM III and IAT II level certification is required. Proven proficiency performing CCRI / vulnerability assessment / penetration testing on networks, databases, computer applications and IT frameworks Seven (7) years IT experience Five (5) years IA experience Two (2) years of experience with DOD Vulnerability Management System Command Cyber Readiness Inspection certification in at least one of the following areas: Retina scan analysis o Operating Systems (Windows, Unix) Boundary defense (network policy, router, firewall) Internal defense (L2 switch, L3 switch) DNS (policy, BIND/Windows) HBSS (remote console, AV, ABM, PA, HIPS, ePO) Traditional security (Common, Basic, NCV, SCV) Wireless communications (BES, handhelds) Strong analytical and problem solving skills for resolving security issues Strong skills implementing and configuring networks and network components Knowledge and understanding of DOD security regulations, DISA Security Technical Implementation Guides Understanding of SCAP Knowledge of and proficiency with: VULNERATOR; USCYBERCOM CTO Compliance Program; Wireless vulnerability assessment; Web Services (IIS, Apache, Proxy); Database (SQL Server, Oracle); Email Services (Exchange); Vulnerability Scans (NESSUS, SCCM); Knowledge of Phishing exercises; USB Detect; Physical Security. Nice to have: DISA FSO certified CCRI Team Lead and have a certification in penetration testing, such as: Licensed Penetration Tester (LPT); Certified Expert Penetration Tester (CEPT); Certified Ethical Hacker (CEH); Global Information Assurance Certification Penetration Tester (GPEN); Familiarity with AUTOCHECKLIST Tool. KEY DUTIES AND RESPONSIBILITIES Essential Duties and responsibilities include the following. Other duties may be assigned. Independently performs complex security analysis of classified and unclassified applications, systems and enclaves for compliance with security requirements. Performs Command Cyber Readiness Inspections and cybersecurity vulnerability evaluations. Uses a variety of security techniques, technologies, and tools to evaluate security posture in highly complex computer systems and networks. Performs vulnerability and risk analysis, and participate in a variety of computer security penetration studies. Analyzes and defines security requirements for computer and networking systems, to include mainframes, workstations, and personal computers. Recommends solutions to meet security requirements. Gathers and organizes technical information about an organization's mission goals and needs, and makes recommendations to improve existing security posture. Provide enterprise-wide technical analysis and direction for problem definition, analysis and remediation for complex systems and enclaves. Provides workable recommendations and advice to client executive management on system improvements, optimization and maintenance in the following areas: Information Systems Architecture, Automation, Telecommunications, Networking, Communication Protocols, Application Software, Electronic Email, VOIP and VTC. Competent to work at the highest level of all phases of information systems auditing. EDUCATION AND EXPERIENCE Seven (7) years of experience, or an equivalent combination of education/experience. PHYSICAL DEMANDS Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. EOE including Disability/Vet CNI offers a comprehensive benefits package that includes: Medical Dental Vision 401(k) Family Planning/Fertility Assistance STD/LTD/Basic Life/AD&D Legal-Aid Program Employee Assistance Program (EAP) Paid Time Off (PTO) - (11) Federal Holidays Training and Development Opportunities Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).

- Proactively monitor availability and performance of the (client) network and infrastructure using various tools. - Respond to alerts, incident tickets and email requests presented to Network Operations - Work as first level escalation for NOC 1 - Handle escalation calls from Vendors, Call Centers, Dispatch, and Field personnel as needed - Perform daily routines and tasks as required - Escalate issues as needed to, BOSS, NOC 3, Operations or Engineering teams per procedures - Accurately document all issue details in appropriate ticket or notification tools - Assist in communication and notification of major events to internal teams - Assist with modification and creation of standard operating procedures - Ensure appropriate communication occurs between shifts - Additional duties and responsibilities as required We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 1-3+ years in technical support - Knowledge or Exposure to Internet protocols, including TCP/IP, DNS, DHCP, and/or Hosted VoIP Solutions - Familiar with various networking fundamentals related to routers, switches, LAN, WAN - Experience or exposure to Virtualization (VMware, Zerto, OR Veeam) - Troubleshooting shooting skills - Proficient with word processing and spreadsheet software, Internet software and email. - Ability to learn billing software systems and access online support/tools. - An understanding or ability to learn of local, long-distance and toll free telephony, recognize and assist in resolving LNP porting, LIBD, PAC, telephony features, VoIP, and customer premise equipment. - Prior experience in a Network Operations Center/Data Center environment is desirable - knowledge of RF signals and HFC networks - MS Office, internet software, e-mail communication, ICOMs billing system preferred.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. The Voice Client team at Five9 is seeking a passionate and experienced Software Engineer II to help build and enhance the voice solutions that power our industry-leading contact center platform. This person will play a key role in developing high-quality, reliable, and high-performing voice applications across desktop (Mac and Windows) and web platforms using technologies such as SIP, WebRTC, ICE, and Web Sockets. This role requires strong technical expertise, problem-solving ability, and close collaboration with cross-functional teams to deliver exceptional audio quality and customer experiences. You'll also have the opportunity to engage directly with customers, leveraging feedback to continuously improve and evolve our voice solutions for greater business impact. Key Responsibilities: Be part of an agile team to develop a scalable, highly available global voice platform. Understand performance and scalability principles and apply when developing software. Collaborate with Product Managers, Architects, Engineering leaders and test engineers. Mentor and train junior team members. Key Requirements: 5+ years of industry experience in software development and troubleshooting VOIP systems. Great understanding on WebRTC in browser and/or SIP signalling. Proficient and expert in JavaScript. Additionally have a minimum of two years of practical experience in the second language between C++ and Java. Experience in troubleshooting tools, audio media analysis and good debugging skills. Experience working on complex problems and systems. Experience working within an Agile/Scrum team. Positive, self-motivated and enthusiastic attitude with a strong-sense of ownership. Strong communication skills, both verbal and written. Bachelor's degree (or equivalent /above) in relevant discipline. Preferrable Skills: Good understanding of VOIP protocols like SIP, RTP, RTCP and other network protocols. Experience in telecom or IoT field. Experience with Contact Centre, IVR, Virtual Agents and telecommunications service providers is advantageous. Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ********************************** Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! Job Description: At Job Duck, we are seeking a dedicated Intake Specialist who will serve as the first point of contact for prospective and active clients, playing a critical role in shaping their experience from the very first interaction. In this role, you will manage inbound leads across multiple channels, thoughtfully assess client needs, and guide individuals toward appropriate next steps with clarity, empathy, and confidence. Your day-to-day work will directly support conversion goals while ensuring no lead is overlooked and every client feels heard and supported. This position is ideal for someone who thrives in fast-paced environments, communicates with warmth and professionalism, and balances compassion with a strong results-driven mindset. You will be a key contributor to both client satisfaction and the firm's overall growth. Monthly Compensation: 1,150 to 1,220 USD Responsibilities include, but are not limited to: • Gather relevant information efficiently and professionally • Schedule consultations once leads are qualified • Support conversion goals while maintaining high client satisfaction • Provide updates to active clients regarding their cases • Triage prospective client needs to determine mutual fit • Handle incoming leads from phone, web forms, social media, and other platforms • Clearly explain services and the value of paid consultations • Guide callers toward consultations or defined next steps • Accurately document call details, notes, and actions in the intake system • Communicate with empathy while maintaining a results-driven approach • Answer all inbound calls and route them to the appropriate team members Requirements: • Strong verbal communication skills • Professional, warm, and reassuring phone presence • High emotional intelligence and empathy • Ability to remain composed with distressed or emotionally charged callers • Detail-oriented and highly organized • Sales-oriented mindset with confidence guiding next steps • Strong sense of urgency and responsiveness • Excellent documentation and note-taking skills • Ability to multitask across systems and platforms • Reliability and consistency in follow-through Call Volume Expectations • Inbound calls: Approximately 50 to 100 per week • Outbound calls: Approximately 25 to 50 per week Software and Tools Used • Customer Relationship Management system • VoIP phone system • Internal communication tools • Email platform • Calendar and scheduling system • Time Zone: Eastern Standard Time (EST) • Office Hours: 8:30 AM to 5:30 PM EST • Work Schedule: Full-time, aligned with office hours Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.